3 (Three) Outage in Kinvere, Staffordshire, England

@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.

@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.

@ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??

@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere

@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport

@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment

@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact

@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls

@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed

So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport

once again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport

@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.

Fantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3

@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.

@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor

@ThreeUK @paigebr0wn_ Shame you can’t do anything decent for long-standing customers and NHS staff instead of just raising their bill scumbags after my contract is up I’ll be taking my business else where and that’s true of everyone I work with who are on your network

@ThreeUK thank you for not helping me at all with my mobile phone repair claim, totally broken screen covered by accidental damage in your policy that you have taken £240 pounds off me and basically said tough luck. I am a long term loyal customer with 3 contracts #shameonyou

@ThreeUKSupport hi is there a network issue in B757pe area both phone have no network or internet

@JustNdennis It’s just a plug in box I purchased this week from @ThreeUK, it’s been working ok so far, never had WiFi at home until now.

@JayJayBansal @ThreeUK Yep, still not working, every channel has said something different, no clarification, just wait til tomorrow.

@ThreeUKSupport Been with @THREE for almost 10 years but if the issue isnt resolved i will be moving away from three unfortunately

@ThreeUKSupport This is still a problem zero connection. Ive been workin in a different department so havent had any trouble but tonight im back in my old department and its sad to see that the issue is still there such a huge company like THREE should have an issue like this sorted ASAP

@ThreeUK @ChelseaFC FIX YOUR **** NETWORK

@ThreeUK having problems withe app tried to enter new password keeps coming up saying generic error can you help

@ThreeUKSupport Been with Three since 11 years ago, even recently changed my SIM card as I thought maybe the problem is that, I am using 2 different devices, OnePlus 8 and Samsung. It's same on both. Hope these info help.

@ThreeUKSupport Been with Three since 11 years ago, even recently change my SIM card as I thought maybe the problem is that, I am using 2 different devices, OnePlus 8 and Samsung. It's same on both. Hope these info help.

@ThreeUKSupport hi I cant get access to the live chat- its not working. My sim only plan ends tomorrow, what do I do?

@ThreeUK what's happen with my internet signal? WTF I need do to have my 4G? Are u joking? @ThreeUKSupport

@ThreeUKSupport They asked me to reset my password, I did 3 times. And it’s the email verification that’s the problem. They said the system is down? But I haven’t been able to access my account for a while

@ThreeUKSupport It's like that all the time regardless of device used! Postcode is DN31dp but it's anywhere I am the speed is poor. Phone is Huawei p20 pro Or Huawei 4g USB modem device but as I say it doesn't matter what I use the speeds from three are pathetic