3 (Three) Outage Report in Walsall, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Walsall, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Walsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Walsall, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Kingswinford, Wolverhampton, Dudley, West Bromwich, Oldbury, Tipton and Woodside.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Walsall, England
Latest outage, problems and issue reports in Walsall and nearby locations:
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Nick gordon
(@Lordgord1986) reported
from
Wednesfield, England
@ThreeUK @paigebr0wn_ Shame you can’t do anything decent for long-standing customers and NHS staff instead of just raising their bill scumbags after my contract is up I’ll be taking my business else where and that’s true of everyone I work with who are on your network
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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Ansuya Patel-Yorke
(@MrsAPatelYorke) reported
from
Wolverhampton, England
@ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??
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ems.
(@eapxxxx) reported
from
Dudley, England
So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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ems.
(@eapxxxx) reported
from
Dudley, England
once again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport
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Tom Morgan
(@TomWush) reported
from
Birmingham, England
@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.
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Noel Padgaonkar
(@noelpadgaonkar) reported
from
Solihull, England
Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?
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Jackk. 🃏
(@jackkwalters) reported
from
Birmingham, England
@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.
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Hannah Greenwood
(@HannahGreenish) reported
from
Birmingham, England
@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
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Tom
(@TomJersey1234) reported
from
Birmingham, England
@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
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Lee Dawson
(@LeeDawson20) reported
from
Dudley, England
@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport I need to cancel a contract that I have not used in a year and my contract ends on 8th May so want to give 30 days notice. How do I do this, I have tried the app and the website and I'm going round in circles.
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yas
(@yasmine_smithx) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢
(@nataliebates_) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Candy merc
(@candy_merc) reported
@ThreeUKSupport Been calling to complain for 6 months now and everytime u call u end up speaking to a whole nation ,they keep passing u to different teams.u end up speaking to 10 people who all can't help and hang up wasting Ur time at the end.not calling again will send here
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alex forsey
(@placesIlove) reported
@ThreeUK so i just signed for another year with your company and can't get any support?! Easy to take money but unwilling to give proper support to customers??
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Candy merc
(@candy_merc) reported
@ThreeUKSupport So tell me why I'm paying for my WiFi and data both at the end of the month but can't use any as both is very slow..I pay for WiFi every month but got to go to my friends house to use her WiFi to complete my work .why Im I paying then ? Will post the router photo here
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Lewis Trower
(@spartalewis115) reported
@ThreeUK any chance you can explain to me, why instead of switching my mobile no. From old phone to new on the 4th Feb, as requested. You closed the number down?! now I'm being told I have to wait 72 more hours before it's back? That's over a week without my phone number!
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Shadya De Maio
(@MissDeMaio) reported
@ThreeUK Your hellish customer service experience has driven me to want to cancel all my contracts, I wasn’t even able to file a complaint, please get in touch.
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Zoechal
(@zoeputters) reported
What is happening @ThreeUK ?? I have spent over four hours trying to cancel a long dead number that I was promised was cancelled two years ago. I have spoken with 6 different people on three separate occasions and been promised it has been cancelled only to find it hasn't!
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Clare1969
(@Claire191969) reported
@ThreeUKSupport It would help if someone took ownership of the problem customer service do not support this is what happens when you outsource for cheep costs no one actually answers your questions as they dont understand and move onto there next script
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Zoechal
(@zoeputters) reported
@ThreeUKSupport No one picks up on your support team....it's a joke.
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Catherine Tinney
(@tinneybheag) reported
from
Glasgow, Scotland
Anybody else use @threeuk in Glasgow? Do you ever get signal?
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Candy merc
(@candy_merc) reported
@ThreeUKSupport My frustration is my internet both WiFi and data is **** and both from 3. I try to use my data and it spins for hours,u switch to WiFi and that's worse of the worse but at the end of the month u taken both money out for WiFi and data..why I'm I paying ?