3 (Three) Outage in Walsall, England

@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

@shreypuranik @ThreeUK Okay, tried this but it didn't solve the problem.

Anybody on @ThreeUK having problems sending/receiving texts? Can't send at all. Tried rebooting phone etc.

@ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.

@ThreeUK Lads, any chance of your home WiFi thing not dropping out for about an hour or so everyday? Every evening without fail

@ThreeUKSupport Lol says down please try later

@ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists

@Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.

@ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.

@ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.

@thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..

@thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.

@ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls

@ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃

@ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?

@ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?

@ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks

@ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice

@ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.

Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?

@ThreeUKSupport the WORST customer service ever. I'm so angry. It's been 75 minutes and I still can't get what I want from your online departments. I don't believe you care at all that I've been a customer for 15 years. No longer. APPALLING

@ThreeUK Customer services are a complete joke shop

@ThreeUKSupport Hello, it’s a network issue, I was told it’s the mast capacity? Postcode is HG5 8NQ

@ThreeUKSupport yeah that's the one I've been online with - since 12.15. And I'm still not anywhere near being able to cancel and get my money - that you took from my account without permission. "Imran" is being utterly useless

@ThreeUKSupport Hi, I was told I’d be sent a PAC code on Saturday but never had it?

@ThreeUK Hello, despite several chats and other people on site having the same issue, we still have no network coverage since before Christmas. This is an absolute joke as it was only going to be a couple of days, it’s now months! What is going on?

@ThreeUKSupport I've been on the chat for 45 minutes and am no closer to any resolution

@ThreeUKSupport Nothing yet I'm afraid, haven't been able to do anything given the systems outage

@ThreeUKSupport it's taking a very long time and I'm really annoyed - I'm trying to homeschool and work and not in the mood to negotiate with Imran who won't just cancel my flipping account and refund me my money

@ThreeUKSupport Two of my accounts were hacked - someone changed the tariff and ordered mobile phones. This was flagged and cancelled but the charges of the new tariff have still been taken from my bank. Twice. Instead of £14 it's £74. I'm on for the fourth time on the website to cancel