3 (Three) Outage Report in Cheslyn Hay, Staffordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cheslyn Hay, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cheslyn Hay, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Stafford, Walsall, West Bromwich, Wolverhampton, Dudley, Oldbury, Cannock and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
||
| Stafford |
Wi-fi | |
| Walsall |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Cheslyn Hay, England
Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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Nick gordon
(@Lordgord1986) reported
from
Wednesfield, England
@ThreeUK @paigebr0wn_ Shame you can’t do anything decent for long-standing customers and NHS staff instead of just raising their bill scumbags after my contract is up I’ll be taking my business else where and that’s true of everyone I work with who are on your network
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Wayne Corbett
(@brummiechef_) reported
from
Birmingham, England
@ThreeUK thank you for not helping me at all with my mobile phone repair claim, totally broken screen covered by accidental damage in your policy that you have taken £240 pounds off me and basically said tough luck. I am a long term loyal customer with 3 contracts #shameonyou
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢
(@nataliebates_) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
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ems.
(@eapxxxx) reported
from
Dudley, England
So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.
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Tom
(@TomJersey1234) reported
from
Birmingham, England
@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
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Ansuya Patel-Yorke
(@MrsAPatelYorke) reported
from
Wolverhampton, England
@ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??
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Jackk. 🃏
(@jackkwalters) reported
from
Birmingham, England
@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
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Lee Dawson
(@LeeDawson20) reported
from
Dudley, England
@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact
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Laura Jennings
(@yennings) reported
from
Stafford, England
@Officially_Lw @ThreeUK @ThreeUKSupport Mate the signal is honestly horrendous! Glad it’s not just me
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport I need to cancel a contract that I have not used in a year and my contract ends on 8th May so want to give 30 days notice. How do I do this, I have tried the app and the website and I'm going round in circles.
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ems.
(@eapxxxx) reported
from
Dudley, England
once again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport
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Hannah Greenwood
(@HannahGreenish) reported
from
Birmingham, England
@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
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yas
(@yasmine_smithx) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark W.
(@MarkWad76908803) reported
@ThreeUKSupport I have just spent 1hr talking to a retard.I was trying to stay a 3 customer,but no.......#3poorservice
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Nicky Smith
(@NickySm10143569) reported
@ThreeUKSupport So, I’m reaching out Laura, I’m the account holder, my connection despite being told yeah it will be great, faster etc etc is no different. But I’m now tied into paying £34 a month for basically an inadequate service. So what are Three going to do about this
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cantonographer
(@cantonographer) reported
@ThreeUKSupport @threeuk would happily waste your time in order to dissuade you from filing a complaint. Spent about 2-3 hrs in order to get return of 30p overcharging. In reality if I had known this before - like Prince Charles said about banging yr head against a brick wall -great when u stop!
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Robert Sparrow
(@RobSpar12) reported
@ThreeUKSupport I upgraded from a sim only deal to a pay monthly account and there was an issue with my sim. I was then told via live chat, twice, that my sim card would be activated and then told it hadn't been processed when speaking to you on the phone.
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For a Tory Free Scotland.....
(@fior_dhaoine72) reported
@ThreeUKSupport There is definitely an issue with your service especially since you started working on your mast upgrades. The speed is non existent..and I am thinking of cancelling due to poor speed issues and not getting the service I am paying for !!!
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JJ McAuley
(@1JJMcAuley) reported
@ThreeUK I need to speak to someone about an upgrade that I was actually due in August 2019, since that time 3 have had over £1100 of my hard earned cash and I haven’t had a new handset! I’m sick of dealing with people who can’t resolve the problem! Who CAN actually solve this???
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Nicky Smith
(@NickySm10143569) reported
@ThreeUKSupport If you look back on my enquiries you’ll see. But in a nutshell I took out a years broadband with Three with a Huewai router, paid £22 a month going up to £34 - connection is rubbish. But can’t get through to support by phone etc
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Wanga-unLimited
(@Consumer4You) reported
@ThreeUK Thanks to your DPO providing a #SAR with all the proof of a one year #Complaint you have not resolved yet. But who actually does something about this refund? #fail
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Zoe Scott
(@scott_zmscott) reported
@ThreeUK the network coverage is appalling as is your customer service. I have called FOUR times now to get the issue resolved and still nothing even after being sent a new sim card. As soon as possible I will be changing networks #3phonenetwork #poorcustomerservice
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Lee Whitlock
(@chocoboVII) reported
@ThreeUK Adult filter/website restrictions. I’ve tried 2 different banks to verify my age but to no avail. Your phone support has told me to go into your store with ID to prove my age. This is absolutely ridiculous. Any help would be greatly appreciated before I decide to switch.