3 (Three) Outage Report in Cheslyn Hay, Staffordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cheslyn Hay, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cheslyn Hay, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Bilston, West Bromwich, Wolverhampton, Birmingham, Stafford, Walsall, Dudley, Oldbury and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
 Bilston |
Internet | |
| West Bromwich |
Phone | |
| Wolverhampton |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Cheslyn Hay, England
Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
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Nick gordon
(@Lordgord1986) reported
from
Wednesfield, England
@ThreeUK @paigebr0wn_ Shame you can’t do anything decent for long-standing customers and NHS staff instead of just raising their bill scumbags after my contract is up I’ll be taking my business else where and that’s true of everyone I work with who are on your network
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.
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Sarah James
(@chamario) reported
from
Wednesfield, England
@ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice
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Jackk. 🃏
(@jackkwalters) reported
from
Birmingham, England
@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport I need to cancel a contract that I have not used in a year and my contract ends on 8th May so want to give 30 days notice. How do I do this, I have tried the app and the website and I'm going round in circles.
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ems.
(@eapxxxx) reported
from
Dudley, England
once again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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Ansuya Patel-Yorke
(@MrsAPatelYorke) reported
from
Wolverhampton, England
@ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢
(@nataliebates_) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
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Hannah Greenwood
(@HannahGreenish) reported
from
Birmingham, England
@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
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ems.
(@eapxxxx) reported
from
Dudley, England
So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport
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Tom
(@TomJersey1234) reported
from
Birmingham, England
@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
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yas
(@yasmine_smithx) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one
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Tom Morgan
(@TomWush) reported
from
Birmingham, England
@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
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Lee Dawson
(@LeeDawson20) reported
from
Dudley, England
@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Craig
(@PFhunting) reported
@ThreeUKSupport your phone support for mobile broadband is a disgrace , I have spoken to 5 people over the last week as am having issues and only 1 of them was a minor help, 4 others had no interest in the issue and just wanted to rush me off the phone
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L
(@LClarky23) reported
2021 and @ThreeUK still don’t support Apple Watch cellular 🙃👍🏽
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HiS
(@nx1977) reported
@ThreeUK why is my renewal plan price WORSE than a new customer can get & what I have now ? Been loyal for a number of years now 😕 @CMAgovUK
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highland lass
(@wise1health) reported
@ThreeUK here we go again Complaint not fixed Calling India Being told the same crap #badcustomerservice #lies #stress no one to help
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pete fong
(@petefong) reported
@ThreeUKSupport Thanks for reply. I can access all services except for the one mentioned. I did live chat with staff but he only checked setting and said tether and hotspot was set up which is not my issue and I don't have a problem with.
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Victoria Wright💜💚🤍
(@VictoriaMWright) reported
@ThreeUKSupport Replacement SIM for an existing 3 account. Have popped it into new phone. Have got WiFi and it’s completing set up. No mobile network for calls. Tried activating SIM on website but kept saying ‘technical errors, try again later’. Phoned and got same message.
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Joel Stewart
(@joelestewart) reported
@ThreeUKSupport Just measured at 1.2 up 1.7 down, but it has been a little better than that at around 12. Three website says work ongoing at OX1 4UP and every time I check 4g it doesn’t work at all.
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AdeH
(@Ade_HRV) reported
@ThreeUK Absolutely shocking service. I have spoken to them many times to be told problems will be fixed but 10 months later it's still the same almost none existent service. Painfully slow eg, it takes over 1 minute to login to PayPal account. Calls drop out all the time.
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Cat 🖤
(@CatB_) reported
@ThreeUKSupport Can I cancel it on expiry now? So like request for it to not renew now so that I don't have to wait until December to send in the request. I really don't want this hanging over my head until then, I'd like to move on with my life and forget about this!
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ADAM TROY
(@AdamXTroy) reported
@ThreeUKSupport No I called from home in the UK when my data wasn't good. I even got a message saying that there was a problem in the area, after the call and that I'd be contacted when fixed but nothing....