3 (Three) Outage Report in Cheslyn Hay, Staffordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Cheslyn Hay, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cheslyn Hay, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Dudley, West Bromwich, Kingswinford, Oldbury, Tipton, Woodside and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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3 (Three) Issues Reports Near Cheslyn Hay, England
Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Brownhills, England
@ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.
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Tom Morgan
(@TomWush) reported
from
Birmingham, England
@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
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🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺
(@Kristoff_Derek) reported
from
Birmingham, England
@ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃
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Hannah Greenwood
(@HannahGreenish) reported
from
Birmingham, England
@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
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Lee Dawson
(@LeeDawson20) reported
from
Dudley, England
@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact
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Philip Base
(@philipbase) reported
from
Birmingham, England
@ThreeUKSupport Lol says down please try later
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batgirl
(@amanmarway) reported
from
West Bromwich, England
@ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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Ansuya Patel-Yorke
(@MrsAPatelYorke) reported
from
Wolverhampton, England
@ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??
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Sarah James
(@chamario) reported
from
Wednesfield, England
@ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice
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yas
(@yasmine_smithx) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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Gemma Moore
(@Gemmz28) reported
from
Birmingham, England
@ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks
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Philip Base
(@philipbase) reported
from
Birmingham, England
@ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists
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busphotography.co.uk
(@thetrainbasher) reported
from
Dudley, England
@ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Willenhall, England
@thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.
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hydey
(@moseleyhydey) reported
from
Birmingham, England
@ThreeUK Lads, any chance of your home WiFi thing not dropping out for about an hour or so everyday? Every evening without fail
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Willenhall, England
@thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Brownhills, England
@ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.
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🌾🚜𝕯𝖆𝖑🍕🍕🍕
(@7DSD) reported
from
West Bromwich, England
@Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Abi Mariah
(@AbiMariahO) reported
@ThreeUKSupport I’m an existing three customer for three years but I will call when I get a chance and probably get a chargeback from my bank.
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Weighbridge Services
(@WeighbridgeSer1) reported
@ThreeUKSupport Good morning Kirsty, I have just checked with our staff and the 2 handsets using 3 sims are the ones showing this issue. All other handsets on site seem to be fine. I'm going to put another SIM into the one making noise (if its unlocked) to see if its the handset or line.
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Rags360
(@Niko360) reported
@ThreeUKSupport I will have to as the company that you work for has not done anything to fix this problem
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Caroline Baptiste
(@cazzamuff) reported
@ThreeUKSupport Thank you. Post code is DA1 1TX and it’s an iPhone 11. My daughter also has the same phone and we both get practically no service at all and phone calls are very hard!!
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Andrew Proctor
(@aprctr88) reported
@ThreeUKSupport Thats what the customer support told me in the screenshot above. Considering the amount of money charged its an unacceptable time to wait?
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Andrew Proctor
(@aprctr88) reported
@ThreeUKSupport I was told it could take up to 21 days for a possible resolution which isn't really good enough is it
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Iain Graham
(@Pard0ned) reported
@ThreeUKSupport Thanks for replying! So, if i text that number to request a STAC which I then pass along to a new network is that all I need to do? I don’t need to specifically call? And, I don’t need to pay another bill after August’s?
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Richard Williamson
(@shadlx) reported
Just back to the UK after 4 months away and can reliably say that @ThreeUK still has massive problems with its data network. Full 4g service and painfully slow data in central london
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Adrienne Pitts
(@hellopoe) reported
@ThreeUK Hi there I need to cancel my pay monthly account, but am in New Zealand and my U.K. number isn’t working, so I can’t get in to my account. How can I cancel this please?
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Rags360
(@Niko360) reported
I had to file a complaint about @ThreeUK with you @OmbudServices and the decision of the case was in my favour (I won the case) but @ThreeUK has done nothing to rectify the problem This is coming up to 10 months ago now that I won my case