3 (Three) Outage Report in Cheslyn Hay, Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cheslyn Hay, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at 3 (Three)
3 (Three) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cheslyn Hay, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Cannock, Kingswinford, Dudley and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Wolverhampton |
TV | |
| Birmingham |
Phone | |
| Oldbury |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cheslyn Hay, England
Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:
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Numann Haque
(@numann_haque) reported
from
Birmingham, England
@_catherineannx @ThreeUK Having the same problem everywhere i go get no signal 😞
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Andrea Stone 🧘🏽♂️
(@andrea_stoneCSC) reported
from
Birmingham, England
😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport peu gérer honest maybe you should admit to all your customer that you cannot provide is internet service so we can cancel ou he contract and move on ! Let start 2020 in honestly ! Lol it been 4months your network is shit 🙈😩😓
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S-X
(@producerSX) reported
from
Wolverhampton, England
@ThreeUKSupport i want out of my contract because i can never get service anywhere. i pay £80 a month to get upset everytime i open my phone. this isn’t what your contract said would happen. how do i leave without paying to do so
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Wesley ਜੱਟ
(@im_wesleyjatt) reported
from
Streetly, England
@brattandeaf @ThreeUKSupport Apparently I heard somewhere that 3 network used to be good because they share the mast with o2 or EE, but now other network cut tie with them. Therefore 3 have to have own mast this is why it become useless.
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
@georgiaahale @giffgaff @TalkTalk @ThreeUK Oh shit! If it was within 14 days you can defo cancel penalty free as that's within the cooling off period. Make a complaint if you haven't already, don't let them get away with it. Sometimes they need that kick if all else fails email the CEO I can provide email ad.
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUK @ThreeUKSupport please fix your network it 2020 omg I have a migraine with this connection 🥵🥵😩😞
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⚘Phil; Facetious Git.. Tongue deep in cheek.
(@A_Guy_on_Here) reported
from
Birmingham, England
Would like to say a huge thankyou to @ThreeUK @ThreeUKSupport for their fabulous customer service & advice... HOWEVER... Since I've not received a single reply to any of my tweets from them I cant. (Not the 1st time in my many years with them I've had "help" issues tbh)
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
Who wanna join a petition to claim against @ThreeUK for stress due to shit network connection .. going on internet is headache
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daniel
(@field133) reported
from
Dudley, England
@ThreeUK not a very happy customer here every time I try to do live chat regarding account it says no operator available. And this is at various time during the last 3 days 😕😕
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport very annoyed and angry at your service lately and when I call I get put on hold or transfer to the wrong team 😡😡😡😡😡😡😡
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Wesley ਜੱਟ
(@im_wesleyjatt) reported
from
Streetly, England
@GuyOrlov @brattandeaf @ThreeUKSupport My contract end in sept and already looking to move to EE. Cannot get any good signal strength in Birmingham City Centre and Sutton Coldfield town.
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ems.
(@eapxxxx) reported
from
West Bromwich, England
@ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯
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daniel
(@field133) reported
from
Dudley, England
@ThreeUK #5g just received my new 5g phone on a really good plan, would be nice if @Three sent customers rewards though for their loyalty like other suppliers #Over10Years a customer
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Tom
(@Tomavfc15) reported
from
Birmingham, England
@ThreeUK are bloody awful 😭😭😭
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Andrew
(@Bigglesdaf) reported
from
Wombourne, England
@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
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Tom
(@stowtom2010) reported
from
Birmingham, England
Terrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...
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j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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wendyclaire
(@wendyclaire) reported
from
Birmingham, England
@ThreeUKSupport absolutely disgraceful cant even get to speak to anyone from 3 going bad to worse
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Ben Hills-Jones
(@beninbrighton) reported
from
Birmingham, England
@ThreeUKSupport Apparently. As a Three customer let me give you some feedback. It comes across like all your Tweets are rushed and incorrect. Starting a sentence with a lowercase letter really doesn’t look good
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Patrick
(@stevepatrick666) reported
@ThreeUK My daughter can't receive texts or calls from other networks after porting her number from BT Useless Christmas present at the moment as she can't receive 2 factor Apple authentication text to restore from previous backup. support haven't sorted after 8 calls - sort it out please
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nikki robinson ⁷
(@nikkirob77) reported
@ThreeUKSupport Thanks but if you are experiencing these issues surely you could put something out there so your customers know instead of having to go to lengths to find this out. I tweeted yesterday and you only just got back to me and I’m still having the same problem how long b4 it’s fixed?
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Lesley Hodgson
(@LesHodg) reported
@ThreeUKSupport I received my new SIM card this week, ordered online and entered my PAC code to transfer my number. Nothing happened. I just spoke to one of your service reps who told me that PAC codes don’t work online. So I’ve been paying for 2 contracts because of your error.
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Stevo Atkin
(@AtkinStevo) reported
@ThreeUKSupport @stevejonesis Still not working. Get your lazy engineers to solve this problems. Stuck indoors due to Lockdown , and now Snow.
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Castle Media
(@NibzPhotography) reported
@ThreeUKSupport no call or txts in Edinburgh EH11 area .. plz fix from 15th it happening
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Leon 🇬🇧
(@leonskiee) reported
@DanHillHistory @ThreeUKSupport Same here, text messaging not working
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Hannah
(@hannah_afl) reported
@ThreeUK fix your network before I go to the ombudsman about it
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Nadim Ahmed
(@nadim777) reported
@ThreeUKSupport three has to be one of the most mismanaged incompetent service provider I have ever seen, ordered a phone, it’s already five days late, called everyday to get contradictory different reasons, only to hear now that they got my address wrong lmao.
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Rob
(@robbiepumppump) reported
@ThreeUK @ThreeUKSupport Still issues , have you got a timeframe?
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christian (BLM)
(@christianjwebb) reported
@ThreeUK Hey - I can't send texts at the moment. I'm in the CF24/CF11 area. Is this known problem ongoing?