3 (Three) Outage Report in Cheslyn Hay, Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Cheslyn Hay, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 04: Problems at 3 (Three)
3 (Three) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (45%)
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Total Blackout (34%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
 
Live Outage Map Near Cheslyn Hay, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Stafford, Burntwood, Bilston and Oldbury.
| City | Problem Type | Report Time | 
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cheslyn Hay, England
Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:
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Bigali_x 
    (@XBigAli) reported 
    
        from
            Walsall Wood, England
    
Three Service Down, I Want My Refund Right Now @ThreeUK
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Jon Evans 
    (@jonoevans84) reported 
    
        from
            Birmingham, England
    
@ThreeUK my wife keeps dropping out but phone service is fine, this seems to be happening on evenings consistently! I am in B14 area of Birmingham. Is there a reason for this!
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Richard Howle 
    (@richardhowle) reported 
    
        from
            Birmingham, England
    
@ThreeUK all week I have been having really unstable and patchy service from my 5G router here in Brum. One moment 100Mb the next 0. Is there an issue?
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Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊 
    (@Martbushii) reported 
    
        from
            Dudley, England
    
@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
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Andy Hollyhead 
    (@HollyheadAndy) reported 
    
        from
            Birmingham, England
    
@ThreeUK not much point in having a 5G phone if I can’t get a 5G signal in city centres like Birmingham is there? Really disappointed with the coverage.
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The_beefy_one 
    (@Thebeefyone2) reported 
    
        from
            Dudley, England
    
@ThreeUK guys, I turned off my router the other day to go on holiday and since I’ve turned it back on the service has been so hit and miss. Any ideas??
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Marie Turner 
    (@marieturner131) reported 
    
        from
            West Bromwich, England
    
@ThreeUKSupport Is your website and app down? I’m trying to set up a direct debit and nothing will load for me
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James Ridgway 🇬🇧🇺🇦 
    (@JamesRidgway) reported 
    
        from
            Bradmore, England
    
Clearly if you are a @ThreeUK customer your life is worthless. No #emergencyalert for me.
 - 
                
Ben Cooke 
    (@BenCooke19) reported 
    
        from
            Derrington, England
    
@ThreeUK I think its pants that you continue doing essential maintenance, I've been unable to login into my account for the last 3 consecutive nights
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Michael C 
    (@MichaelCFA247) reported 
    
        from
            Birmingham, England
    
Do not buy sim deals from @ThreeUK they promise one price and give you something completely different, even their customer relations team are less then useful 🤡🤡 #Complaint #Ombudsman
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SAB Photography 
    (@sabphotos69) reported 
    
        from
            Woodside, England
    
@simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.
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Adam Hayes 
    (@Adamhayes_85) reported 
    
        from
            Wednesfield, England
    
The phone signal on the 3 network in Wolverhampton is awful. Needs to be sorted out @ThreeUK
 - 
                
eric bullock 
    (@ecakeeprighton) reported 
    
        from
            Birmingham, England
    
@ThreeUK why the hell did I choose to go back to them on a phone contract awful coverage and signal 😩
 - 
                
Eder Zavala 
    (@ederzavala) reported 
    
        from
            Birmingham, England
    
@ThreeUKSupport terrible mobile broadband in B15 and B17 for a couple of weeks now. It didn’t use to be like this. I’m changing provider.
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Izazul 
    (@izzyali51) reported 
    
        from
            Birmingham, England
    
@ThreeUK how many more times am I going to have a loss of connection just because of a mast backload?? I DONT CARE about your excuses. The fact that I don’t have network at all neither on my modem and my phone is pissing me off to actually open a law suit. Ugh fix it ASAP.
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🇪🇺 Chaz6 🇪🇺 
    (@chaz_6) reported 
    
        from
            Dudley, England
    
@ThreeUK does your new 5G business broadband product support #ipv6, and if so, what size prefix do you delegate?
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Forbes Coleman 🇬🇾🇬🇧🇪🇺 
    (@ForbesProducer) reported 
    
        from
            Birmingham, England
    
@ThreeUK My signal has been appalling across the entirety of Birmingham for weeks. Even switching to 3G makes no difference. Are there issues? Over subscribed network? What am I paying for? 🤔
 - 
                
Mark Hulme.💀 
    (@MarkHulme_) reported 
    
        from
            Willenhall, England
    
Hey @ThreeUK, can you tell me if there’s any issues in my area as I’ve been getting no signal since yesterday morning? @ThreeUKSupport
 - 
                
Luke 
    (@And_im_wasted) reported 
    
        from
            Birmingham, England
    
@ThreeUKSupport Hi Fraser, I’ve been sent the wrong one. I was then told to visit a Three store, but the Three store couldn’t give me a new SIM. Happy to DM you the details if you’re willing to help?
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Eddie Clarke 🐝 
    (@eddieclarke96) reported 
    
        from
            Birmingham, England
    
@ThreeUK Birmingham’s signal strength is rubbish too in large swathes of the City
 
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Aidan 
    (@hernandez_aidan) reported 
@ALM40849460 @ThreeUKSupport Day 4 of Network Outage. This needs to be clearly noted on your site. The worst customer service I’ve seen for a while. @ThreeUKSupport we need ETAs for resolution of these issues as I depend on this connection for work. I can no longer recommend your 5G broadband! #Shambles
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Dan Clarke 
    (@danclarke12) reported 
@ThreeUKSupport hi, our 5g hub is still cutting out in SW17, are the problems over the last few days sorted? If so should we call up about a potentially faulty hub? Thanks
 - 
            
Fay Anne Carter 
    (@fayanne) reported 
Hi @ThreeUKSupport I have no connectivity from my 5G router. I’m located in ME14 4LG. multiple device restarts with no change. Please can you advise if there is a known issue with the service currently?
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Kirstymca429 
    (@Kirstymca4293) reported 
@ThreeUKSupport have the Huawei cpe Pro hub and also the pro hub 2... No Internet on both and says there's no problems in my area pa14 any idea what's going on and when it's fixed can't access Internet on either one
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The Salfordian 🏴 
    (@TSalfordian) reported 
@SpeedtestAwards @ThreeUK The ONLY network where I live who don't have 5G
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Chris Johnson 
    (@theStarduster) reported 
Just watched the keynote announcing the original iPhone, from 2007! Visual Voicemail came along at the same time…and still, over 14…. 14 years later, @ThreeUK still doesn’t support it. Mental.
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cycleoptic💙💚 
    (@cycleoptic) reported 
@ThreeUKSupport @SignaLtd Why not ? you told me it was fixed yesterday ( and the day before) ! Yet you don’t know what the problem is ?
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Liam Hudson 
    (@docta_liam) reported 
@ThreeUKSupport You went down for exactly 60mins last night at 11pm. And then 60mins again today at 00:34 and 05:47. Maybe we should only pay for the time you're actually providing a service.
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Exo ^-^ 
    (@femboy_exo) reported 
Ok @ThreeUKSupport wtf. I’ve had more support tickets open these last few days than I’ve ever had to open and I’m getting seriously pissed off at having to contact you each day. I originally wanted my payg number to transfer to my pay monthly but I had to request that that be…
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Ryan Graham 
    (@RyanGraham984) reported 
@ThreeUKSupport Just keep getting fobbed off with pushed dates. Poor service. Should have stayed with Vodafone.