3 (Three) Outage Report in Cheslyn Hay, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cheslyn Hay, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at 3 (Three)
3 (Three) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cheslyn Hay, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Dudley, West Bromwich, Kingswinford, Oldbury, Tipton, Woodside and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Wolverhampton |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cheslyn Hay, England
Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport please explain to me why your network was down for hours from last night to this morning . Couldn’t get either a taxi due to no network and couldn’t transfer cash . Couldn’t also buy train ticket or send email . Until now no message to your customers to apologise
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daniel
(@field133) reported
from
Dudley, England
@ThreeUK not a very happy customer here every time I try to do live chat regarding account it says no operator available. And this is at various time during the last 3 days 😕😕
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S-X
(@producerSX) reported
from
Wolverhampton, England
@ThreeUKSupport i want out of my contract because i can never get service anywhere. i pay £80 a month to get upset everytime i open my phone. this isn’t what your contract said would happen. how do i leave without paying to do so
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Birmingham, England
90 mins without internet earlier even though my phone said full signal, nothing would load, so I couldn’t pay for my parking!!! Nothing but problems with @ThreeUK
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ems.
(@eapxxxx) reported
from
West Bromwich, England
@ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯
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Tom
(@Tomavfc15) reported
from
Birmingham, England
@ThreeUK are bloody awful 😭😭😭
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daniel
(@field133) reported
from
Dudley, England
@ThreeUK @Threedown today has been like morse code having a phone that is intermittent and not being able to keep in touch for up to date.😪😪I think a goodie bag would help me forget the inconvenience
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#HotHouse🏠
(@ChizBoiii) reported
from
Birmingham, England
@ThreeUKSupport can we have the service we are paying for please...
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Wesley Zubair ਜੱਟ
(@im_wesleyjatt) reported
from
Birmingham, England
@Saltbar @ThreeUK Absolutely, miss out quite a lot yesterday due to network down, hope we get some payment reduce in next billing.
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Eunice Abe
(@fashionenth) reported
from
Birmingham, England
The worst decision I made was to sign up with @ThreeUK someone get me out of this contract! #threedown
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⚘Phil; Facetious Git.. Tongue deep in cheek.
(@A_Guy_on_Here) reported
from
Birmingham, England
Would like to say a huge thankyou to @ThreeUK @ThreeUKSupport for their fabulous customer service & advice... HOWEVER... Since I've not received a single reply to any of my tweets from them I cant. (Not the 1st time in my many years with them I've had "help" issues tbh)
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Andrea Stone 🧘🏽♂️
(@andrea_stoneCSC) reported
from
Birmingham, England
😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice
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Rajiv
(@rajivnath) reported
from
Birmingham, England
@PaoloMariniUk @barmyarmyuk @ThreeUK To be fair I only ever visit London a handful of times but the service is unusable even when I have full bars. I'm not expecting super speeds just enough to send a few pics and videos on WhatsApp. In Birmingham the service is fantastic so it's a bit of a conundrum. Sort it out 3
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🏴راہ نورد 🇵🇰
(@fayyazshahid1) reported
from
Birmingham, England
@ThreeUK Absolutely Unacceptable! We normally always dont get the best service anyway!!! No apologies Compensate Customers!!!! Enough is enough!!!
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Tom
(@stowtom2010) reported
from
Birmingham, England
Terrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...
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Numann Haque
(@numann_haque) reported
from
Birmingham, England
@_catherineannx @ThreeUK Having the same problem everywhere i go get no signal 😞
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport peu gérer honest maybe you should admit to all your customer that you cannot provide is internet service so we can cancel ou he contract and move on ! Let start 2020 in honestly ! Lol it been 4months your network is shit 🙈😩😓
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wendyclaire
(@wendyclaire) reported
from
Birmingham, England
@ThreeUKSupport absolutely disgraceful cant even get to speak to anyone from 3 going bad to worse
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Ben Hills-Jones
(@beninbrighton) reported
from
Birmingham, England
@ThreeUKSupport Apparently. As a Three customer let me give you some feedback. It comes across like all your Tweets are rushed and incorrect. Starting a sentence with a lowercase letter really doesn’t look good
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport very annoyed and angry at your service lately and when I call I get put on hold or transfer to the wrong team 😡😡😡😡😡😡😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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BRIAN APALE SU
(@brianapalesu) reported
@ThreeUKSupport Last night GMT 8hrs - Philippines --- I kept telling you guys your OTP technology and the app is so OUT DATED -- even the Indian call tecch support was not ABLE to fix it months ago...thats the time I was still in the UK.. SO i gave up.. now hav e to access to pay so im trying
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Matt Phillips
(@RetroWarwick) reported
@ThreeUKSupport So if tomorrow when it's still not fixed, who can I speak to at @three in the UK? 9 weeks this had been down and sozens of instances were you or your call centre staff have told me "it'll be fixed tonight" or said it was my phone at fault.
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claireybbear
(@claireybbear) reported
@ThreeUKSupport I'm currently unable to contact the call center. Your live chat service doesn't work for me. How am I supposed to get help with my billing problem????
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Jacko 💙
(@1066jacko) reported
@ThreeUKSupport I first contact you 11 January 2022, every single time I get the same response. Issues in the local area! I’m a pay monthly customer who is sick of the rubbish service the Three provides me! So please enlighten me on what has taken a year plus to fix!
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moonpunk
(@moonpunk) reported
Is it just me or is mobile data in this country getting worse? I’m on @ThreeUK and despite having 4 out of 5 bars and showing 4G connection I regularly cannot connect to anything?! It never used to be like this
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Frankie
(@frankieobrienn) reported
Sent texts three hours ago on @ThreeUK - just delivering to my mum and friends. Why is your network so crap?
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Ethan
(@Eth7n1) reported
@ThreeUKSupport you’ve messed up my dads port from a three PAYG to PAYM can you help resolve this as it was your team that did this…
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Jl 🫶
(@jleeprivxx) reported
@ThreeUKSupport my phone is cut off because the app and automated service is down what do I do I sit on a bus for 8 hours in to days and I did think you know about the litres of tears I’ll will cry if I don’t have Wi-Fi pls help
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Naif
(@02nNaif) reported
@ThreeUKSupport Hi, How can I make a complaint againnst the customer services for providing wrong information resulting in me in Frence without data roaming ?? + Wanna leave three
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Jacko 💙
(@1066jacko) reported
@ThreeUK @ThreeUKSupport CB1 2JW. Why can’t I get a signal again please?