3 (Three) Outage in Stafford, England

Question - iPhone XS or iPhone XR... trying to negotiate with @ThreeUK. Their new contracts are poor to say the least.

@ThreeUK I've been waiting over 72 hours to switch my mobile number & now I've been told it's going to be another 24 hours to complete the request.... customer service at it's worse 😡😡😡😡

Time to phone up and cancel my contract, wonder how long @ThreeUK will keep me on the phone for 🤔

@ThreeUKSupport I'm not the only one in this post code area who has terrible 4g... Most days i have to switch to standard 3g just to get any signal at all. Checking your own coverage checked there are constant "engineers are fixing the problem" nothing ever gets better or fixed

@ThreeUKSupport Sorry but I've have lost count of "web chats" I've had. Nothing fixes the issues. It is simply a Mast issue in my area. Not my phone (which between myself and partner have had 3 new phones and several new sims) look at my DMs they go back a couple of years!

@ThreeUKSupport I'm paying £35 per month for a terrible service. You only have to go back through my DM's to yourselves since 2016! Absolutely terrible

@ThreeUK @ThreeUKSupport it’s so frustrating you guy don’t support the Apple Watch, is there any eta other than it’s “on the roadmap”

Ordered the new Apple Watch hoping that @ThreeUKSupport will support it soon! Wanted stainless steel again but you can’t get that with GPS only :( - don’t let me down three. Don’t want to move to @EE next year if I can help it.

@ThreeUKSupport is voicemail down as I can’t call it? Calling other numbers works fine.

@nathanspears_ I've been with @ThreeUK for years, they have great deals, I'm on a sim only contract unlimited everything for £19 a month, have never once overcharge either, bills are the same every month

Nope I’ve been with @ThreeUK for one day and they’ve sent me 157 text messages about how my SIM needs replacing... did I forget they also gave me the wrong contract and the wrong colour phone 2 days ago :-))))) Help. Me.

@adz232 @Three_Is_Broken @ThreeUK You need to successfully file a complaint first with them. Ombudsman will then take the complaint.

@DjStylusUk @ThreeUK I don’t even have signal at home or 4G. Absolute shite

@nodaybuttoday81 @ThreeUK It has been awful everywhere!!

@mat8115 @ThreeUK Same issue here re signal. Absolutely crap, customer service even worse!!

@Three_Is_Broken @DarrenJonesDJ @dasy2k1 @JohnnyC1983 @ThreeUKSupport @ThreeUK Finally im not the only one!!! I spent half hour yesterday and the guy kept insisting it’s my phone’s fault. I switched to Three in early June and been having huge issues since. It’s NOT my phone. @ThreeUK @ThreeUKSupport

@ThreeUKSupport @benlover1983 Sorry been working all over London today in my shiny black cab, the service is unusable, stop selling sims in London its morally wrong !

How bad is @ThreeUK when I can’t even ring 101 to report something and I get a voice message saying I’ve used all my credit limit when I have UNLIMITED EVERYTHING. 😡😡😡

@ThreeUKSupport Yeah - don’t worry about fixing. Had enough of crap Three service - moving to one of your competitors tomorrow