3 (Three) Outage in Stafford, England

I feel sorry for whoever is manning @ThreeUK & @ThreeUKSupport today… everything has been down since about 11pm yesterday nationwide. #ThreeDown

@ThreeUKSupport absolutely rubbish had no signal in Birmingham City center last week. Now entire network down and no mention from yourselves. #changingprovidersoon

Question - iPhone XS or iPhone XR... trying to negotiate with @ThreeUK. Their new contracts are poor to say the least.

@ThreeUK I've been waiting over 72 hours to switch my mobile number & now I've been told it's going to be another 24 hours to complete the request.... customer service at it's worse 😡😡😡😡

Time to phone up and cancel my contract, wonder how long @ThreeUK will keep me on the phone for 🤔

@ThreeUKSupport I'm not the only one in this post code area who has terrible 4g... Most days i have to switch to standard 3g just to get any signal at all. Checking your own coverage checked there are constant "engineers are fixing the problem" nothing ever gets better or fixed

@ThreeUKSupport Sorry but I've have lost count of "web chats" I've had. Nothing fixes the issues. It is simply a Mast issue in my area. Not my phone (which between myself and partner have had 3 new phones and several new sims) look at my DMs they go back a couple of years!

@ThreeUKSupport I'm paying £35 per month for a terrible service. You only have to go back through my DM's to yourselves since 2016! Absolutely terrible

@ThreeUK @ThreeUKSupport it’s so frustrating you guy don’t support the Apple Watch, is there any eta other than it’s “on the roadmap”

Ordered the new Apple Watch hoping that @ThreeUKSupport will support it soon! Wanted stainless steel again but you can’t get that with GPS only :( - don’t let me down three. Don’t want to move to @EE next year if I can help it.

@ThreeUKSupport is voicemail down as I can’t call it? Calling other numbers works fine.

@ThreeUK Signal for both data and voice is aweful again in LN4 area. Reported multiple times and have never received an update or improvement. Gone from 32Mbs to 2Mbs! Over a week now!

@Ofcom @ThreeUKSupport Thank you for sharing, no amount of persuasion or quoting the Equality Act would these Advisors and Managers agree to take my call via a recognised text relay service. I was actually hung up on by one Advisor and calls disconnected when transferring to Customer Services team.

@ThreeUK @ThreeUKSupport 7days have passed since I complained, you said the problem would be fixed, what a surprise, no it isnt. Useless

Bruv I get promised £15 for unlimited data, 20 days later it's £20 for unlimited data... Fix up your sales team @ThreeUK

@TeeteeMr @ThreeUKSupport I’ve been a customer for 6+ years thinking about it could be 8! They used to be brilliant! But really gone down hill!!

@ThreeUKSupport WiFi Calling down again it seems, do you have an ETA on restoration of service. I see others are reporting it too.

@ThreeUK The best network ever until 3 months ago. Don't know what is going on with you lot.. Calls constantly dropping out the data is shocking to the point Giff Gaff has better connectivity. I have been hoping this was a temp thing but 3 months ....

@ThreeUKSupport @TeeteeMr Same here mark! Customer service is absolutely terrible!! Taken a payment out of my account today that shouldn’t of gone and left me to deal with the daily bank charges til they can refund money in 72 hours! I am fuming!!!

@ThreeUKSupport absolutely disgusted with your customer service today a payment taken that shouldn’t of been causing me charges on my bank account an hour later and still nowhere! I’ve been a customer for 6+ years if not longer sometimes having two contracts with you! I’ve had

@ThreeUKSupport It’s been happening since the 22nd. I’ve not been able to connect to anything. When people try to call it’s saying phone number not recognised as well, I can’t get any signal anywhere