3 (Three) Outage Report in Burntwood, Staffordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Burntwood, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (28%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Burntwood, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Stafford, Walsall, Bilston, Cannock, Tamworth and West Bromwich.
City | Problem Type | Report Time |
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Internet | ||
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Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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Gemma Moore (@Gemmz28) reported from Birmingham, England
@ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks
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Sarah James (@chamario) reported from Wednesfield, England
@ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice
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iris caveney (@IrisCaveney) reported from Cannock Chase, England
@ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one
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Hannah Greenwood (@HannahGreenish) reported from Birmingham, England
@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
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Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England
@thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢 (@nataliebates_) reported from Birmingham, England
@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
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Jackk. 🃏 (@jackkwalters) reported from Birmingham, England
@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.
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Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England
@ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.
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batgirl (@amanmarway) reported from West Bromwich, England
@ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?
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Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England
@ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.
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Tom (@TomJersey1234) reported from Birmingham, England
@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
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Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England
@thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.
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Tom Morgan (@TomWush) reported from Birmingham, England
@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
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🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺 (@Kristoff_Derek) reported from Birmingham, England
@ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃
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Ansuya Patel-Yorke (@MrsAPatelYorke) reported from Wolverhampton, England
@ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??
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yas (@yasmine_smithx) reported from Birmingham, England
@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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Akramantonio (@Akram_Antonio9) reported from Birmingham, England
@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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🌾🚜𝕯𝖆𝖑🍕🍕🍕 (@7DSD) reported from West Bromwich, England
@Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.
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Akramantonio (@Akram_Antonio9) reported from Birmingham, England
@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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Emma Casey (@EmmaJCasey) reported from Birmingham, England
@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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FTTP Pro (@fttppro) reported
@Shaunjenks @ThreeUK @ThreeUKSupport That’s good to hear the latter is not far from me! Yes I suspected it may be a backhaul capacity issue which would explain the 5G speeds not getting any higher than 250ish and the high latency at peak times.
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MopénínúoláOlúwa (@MoAjegbile) reported
Please what’s the best network provider in the UK? @ThreeUK has shown me shege! Customer service is horrible horrible horrible.
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Rob (@Vess_R) reported
@Gayna1968 @ThreeUK @ThreeUKSupport Went to a logical store and they said there had been network issues since Friday 13th evening and still on going for me. But if you check on three they say there no issue apparently. Poor
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Simone Donnelly (@SimoneDonnelly) reported
@ThreeUK it's been 8 days now without signal... I am paying for a service that I am not receiving! Not acceptable.
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SENCo Bab (@SencoBab) reported
@ThreeUK furious that your customer service rep has told me I will not get a refund for the poor broadband connection owing to works in my area if I make a complaint. Please contact me
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Reg Tabb (@thetabbster@mastodonapp.uk) (@thetabbster) reported
@ThreeUKSupport Hi. How do I get a copy of a contract for my business 4G mobile WiFi? I can't find my copy & the store says ring business help line. They promised me a copy week ago on email (hasn't arrived). Rang back last night & they said go to store! I just want a copy!
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Andy Speed (@AndySpe21665830) reported
Not sure what's happening with @ThreeUK but there signal is absolutely terrible these days.
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Sin Bin Clothing🇺🇦 (@SinBinClothing) reported
@ThreeUKSupport Ebay purchase is an example of ANY online purchase. It could from H&M, Three, anywhere. As the sender, the responsibility lies with you to rectify the issue. I will send you a DM to save the conversation filling up everyone's Twitter feeds.
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Rob (@Vess_R) reported
@Gayna1968 @ThreeUK @ThreeUKSupport Went to a local three store today and they said there had been network issues since Friday 13th evening and still on going for me. But if you check on three they say there no issue apparently. Poor
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport Yeah I live near the proposed Stanley lane site so will be goof for me too. Issue Three is having is it’d upgrading all its 3G only masts (ready for 3G switch off next year) to 4G and 5G, but on many sites the backhaul isn’t ready for full 1gbps band 78 5G