3 (Three) Outage in Bromsgrove, Worcestershire, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Bromsgrove, England

3 (Three) Outage Chart in Bromsgrove, Worcestershire, England

June 24: Problems at 3 (Three)

3 (Three) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(56.58%)
Phone
(22.78%)
Total Blackout
(11.39%)
E-mail
(4.27%)
Wi-fi
(3.91%)
TV
(1.07%)

3 (Three) Outage Map Near Bromsgrove, Worcestershire, England

The most recent outage reports and issues originated from Birmingham, Dudley, Stourbridge, Solihull and Kidderminster.

Birmingham Internet
Stourbridge Total Blackout
Birmingham Phone
Birmingham Internet
Birmingham Internet
Birmingham Phone

3 (Three) in Bromsgrove, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near Bromsgrove, England

Latest outage, problems and issue reports in Bromsgrove and nearby locations:
  • wilkowba74 Brendon Wilkinson (@wilkowba74) reported from Dudley, England

    Never known a provider like @ThreeUK very poor with existing customers and upgrades time for a move STAY WELL CLEAR

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK

  • CrackingLeaders Carol Coombes O.B.E (@CrackingLeaders) reported from Birmingham, England

    @ThreeUKSupport Everything is crossed here. We're like contortionists 🙈. Will no doubt be back to you all if problem persists. Still need phone service. Please pass thanks to JJ. 🙌

  • CrackingLeaders Carol Coombes O.B.E (@CrackingLeaders) reported from Birmingham, England

    @ThreeUKSupport so cheesed off. Can't contact anyone as three still haven't sorted problem, and need to. Been told resolved each month for 5 months, still without service at end of each month to middle of next, 1m apologies, no efficiency. Cheesed off

  • rash61271 Rash (@rash61271) reported from Birmingham, England

    @ThreeUKSupport I have lost my network coverage over the last two days, to the point we were almost left stranded while away. Could not call Uber or phone anyone for help. Same just happened now while driving and using the navigation on my phone. It's getting ridiculous now!!!

  • Agg7Aniket Aniket Aggarwal (@Agg7Aniket) reported from Birmingham, England

    @ThreeUKSupport I will certainly log the complaint, but you have been working to improve your connections since the past 3 years I’ve been on this network and no improvement have been made. University campus near the city centre is 100% of high priority.

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    Your Minimum Term finishes on : 14/07/2019 does this mean I have to cancel this 14 June as I want to cancel it not continue. @MartinSLewis @ThreeUKSupport

  • manlikebaldwin Kacey Jones (@manlikebaldwin) reported from Birmingham, England

    3 network must be the shittest. I have unlimited everything and still never works half the time @ThreeUK

  • CityliciousSJ Sadie Jones (@CityliciousSJ) reported from Birmingham, England

    @ThreeUKSupport So I have now been charged a 2nd month after clearly cancelling the chip twice now. This is terrible customer service your telephone contacts don't appear to listen or do their job. I'm outraged and think I need to end my contract.

  • field133 daniel (@field133) reported from Dudley, England

    @ThreeUKSupport Had to sort out confusion over my bill and had a lovely lady sort this out for me without hassle and even added in something's I didn't even ask for as in reconnecting me as I've been valued customer for over 10 years such a cracking call

  • field133 daniel (@field133) reported from Dudley, England

    @ThreeUK absolutely fantastic customer service experience again could not thank you enough for the service support and understanding 😁

  • CityliciousSJ Sadie Jones (@CityliciousSJ) reported from Birmingham, England

    @ThreeUK absolutely appealing #customerservice after cancelling my phone aim after it was lost and insurance claim being made I'm now being charged for fraudulent activity on the SIM which you should of cancelled 😠 this plus taking early payments joke a of a #network

  • dannybwhittle Danny Whittle  (@dannybwhittle) reported from Birmingham, England

    Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    Ditto. Never has an issue with @ThreeUK and luckily i was not affected by this either on all of my accounts with them.

  • fatedfox Fated Snowfox (@fatedfox) reported from Solihull, England

    @ThreeUKSupport Look at the coverage map. You'll see that we're in a low signal area Been going on since January.

  • fatedfox Fated Snowfox (@fatedfox) reported from Solihull, England

    @ThreeUKSupport B37 6SE. Huawei Mate 10 Pro. There's just enough signal to keep WiFi calling from working reliably, but not enough to hold a call.

  • field133 daniel (@field133) reported from Dudley, England

    @ThreeUK I have been with you since the beginning back in 2003 and always had the best service and customer service with you since day 1 my wife and I are extremely happy and content with what we get from @ThreeUK and wont be changing any time soon 😁😁👍👍

  • AndyGulch DJ Andy Gulch (@AndyGulch) reported from Birmingham, England

    So @ThreeUK @ThreeUKSupport you’ve cut me off AGAIN after a conversation on Wednesday that sorted my services out after YOUR error! Your customer service is a joke!

  • mullerBiker muller999 (@mullerBiker) reported from Birmingham, England

    @ThreeUK @ThreeUKSupport Still not working

  • mullerBiker muller999 (@mullerBiker) reported from Birmingham, England

    @ThreeUK @ThreeUKSupport You app is piece of crap. Can we have the old one that worked...

  • mullerBiker muller999 (@mullerBiker) reported from Birmingham, England

    At @ThreeUK you app is crap

  • mullerBiker muller999 (@mullerBiker) reported from Birmingham, England

    Hello @ThreeUK you app still not working. Please dump this new one and bring back the old one

  • mullerBiker muller999 (@mullerBiker) reported from Birmingham, England

    Seems your app is still. Broken @ThreeUK

  • devxoxn 𝐃𝐞𝐯𝐨𝐧-𝐄𝐥𝐢𝐬𝐞 (@devxoxn) reported from Dudley, England

    @ThreeUKSupport Won’t go past the address page, loads for ages and then says oops sorry there’s a problem

  • devxoxn 𝐃𝐞𝐯𝐨𝐧-𝐄𝐥𝐢𝐬𝐞 (@devxoxn) reported from Dudley, England

    @ThreeUKSupport you need to sort the website out so I can top-up my phone..... really getting annoyed there is always a problem when I come to do anything

  • sophiemformetal Sophie Maughan (@sophiemformetal) reported from Birmingham, England

    @ThreeUKSupport I was interested in the iPhone XR. However, my local store told me I’d have to pay for the handset anyway - kind of negates the “we’ll pay your upgrade fee as a treat” incentive as the price difference isn’t even that much! I’d rather wait until my contract actually expires!

  • ImmyKaur Imandeep Kaur (@ImmyKaur) reported from Solihull, England

    @ThomBartley @VodafoneUK @ThreeUK It’s bad enough for me to go to the Ombudsman & @BBCWatchdog this time, I’m sure in a while they will be outed for bad behaviour again, hopefully fined too.

  • ImmyKaur Imandeep Kaur (@ImmyKaur) reported from Solihull, England

    @ThomBartley @VodafoneUK @ThreeUK They ruined my credit file & treated me like crap even though I had been a customer for 9 years. Now they just blanking me, so just want to make sure no one makes the same mistake.

  • ImmyKaur Imandeep Kaur (@ImmyKaur) reported from Birmingham, England

    Been 3 months since I left @VodafoneUK after 9 years, so far @ThreeUK have been been incredible customer service wise compared to Vodafone. Really strongly wouldn’t recommend Vodafone for long term contract.

  • Junction10 Jason Sheldon (@Junction10) reported from Solihull, England

    Hey @EE - I’m trying to run my business but your network falls over whenever there’s a crowd. Never had this with @ThreeUK - you’re ruining my business. B40 1N

  • FatManInABox SN (@FatManInABox) reported from Birmingham, England

    @paflad @ThreeUKSupport Good luck with that too 😁 Went yesterday and got Mr J Worth. He refused to help as I don't have a driving licence or passport. Tried again today and got a very helpful lady who accepted my birth certificate and council tax payment card as id.

  • FatManInABox SN (@FatManInABox) reported from Birmingham, England

    @paflad @ThreeUKSupport Good luck with that chap. I had to jump through hoops and walk across fire before they'd remove the filters from my account. I'm also a long time customer.

  • tuckboom Craig (@tuckboom) reported from Dudley, England

    @RakutenUK dropping the #wuntu @ThreeUK super points offer to 250 is awful. No films on homepage! No ability to search by points! Wish I had gone for £3 wine from @majesticwine

  • FatManInABox SN (@FatManInABox) reported from Birmingham, England

    @ThreeUKSupport I'm not sure how long I've had the account but it's at least 5 years. Content filters were never activated. This problem only occurred today. Went to the 3 shop to try and get it removed but they refused as I had no photo id.

  • ImmyKaur Imandeep Kaur (@ImmyKaur) reported from Birmingham, England

    @veryfastreader @VodafoneUK @ThreeUK Yeah, @VodafoneUK should be investigated to be honest, their processes encourage getting into bad debt & they are super unhelpful & pretty rude. So far 3 months with @ThreeUK & they’ve been amazing & £50/ month cheaper & unlimited data.

  • jenstarzie JenStarzie (@jenstarzie) reported from Birmingham, England

    @ThreeUKSupport You don't seem to understand. I tried that, i spent an hr talking to your webchat advisor who wouldnt help me either. I have called and gone through 'the process' at least 4 times before and Three have still failed to take action and resolve this. I give up. #OffToTheOmbudsman

  • jenstarzie JenStarzie (@jenstarzie) reported from Birmingham, England

    @ThreeUKSupport I've have never had to give my bank details to you in the past. This whole situation is shocking. If it had been dealt with properly by your teams in the first place i wouldn't be left with this mess and stress.

  • jenstarzie JenStarzie (@jenstarzie) reported from Birmingham, England

    @ThreeUKSupport I called multiple times several months ago. I cancelled my contract due to the shoddy customer service so have no faith it will ever be resolved tbh. I'm just fed up of empty promises. Not only is it a waste of time & paper but it's a direct disregard for my personal details.

  • chloejoannexox Chloe Watkinson (@chloejoannexox) reported from Solihull, England

    @ThreeUK Can’t believe being a 3 customer for so long and they can not add on data as my plan has changed, customer service very poor not happy !!!!

  • jadeneshanice Jadene❣ (@jadeneshanice) reported from Birmingham, England

    @katiemcquaide1 @ThreeUK @ThreeUKSupport Very bloody shady I’ve had enough of them and these stupid games lmao

  • jadeneshanice Jadene❣ (@jadeneshanice) reported from Birmingham, England

    Tweeted 3 times now regarding @ThreeUK and they keep getting deleted. AWFUL COMPANY

  • jadeneshanice Jadene❣ (@jadeneshanice) reported from Birmingham, England

    @ThreeUK poor customer service tried to arrange my 2 monthly payment together was told to go away then get sent a debt letter try to arrange a payment plan and they said no and put phone down! What sort of service is this?

  • castelloa_ A | C (@castelloa_) reported from Birmingham, England

    @lukeh_11 @DPD_UK @VodafoneUK @ThreeUK I’m considering it. Just appalling service from the word go

  • JamesMainJourno James Main (@JamesMainJourno) reported from Birmingham, England

    I've been a @ThreeUK customer for nearly two years now and I may not be for much longer but I was really pleased with Wuntu this evening, saved me a decent amount of money on a lovely meal at @Big_Bella!

  • MathewHearnden Mathew Hearnden (@MathewHearnden) reported from Birmingham, England

    @ThreeUK Absolutely Shocking customer service from 3 !

  • DetroitSoulUK Detroit Soul Band (@DetroitSoulUK) reported from Solihull, England

    @ThreeUKSupport I've lost all network coverage this afternoon in B90...what's happening?

  • lukiee Luke T (@lukiee) reported from Woodside, England

    @ThreeUKSupport Tried that it’s pretty intermittent which is why I think it’s SIM card related.. what is the easiest way to get a new sim? My sister who is also with you has no issues at the same location?

  • lukiee Luke T (@lukiee) reported from Woodside, England

    @ThreeUKSupport my phone keeps randomly loosing signal when I’m at home but if I switch airplane mode on then off it comes back without an issue.. do I need a new sim?

  • dinoarmenis89 Dino Armenis (@dinoarmenis89) reported from Birmingham, England

    @ThreeUK your customer service is absolute shocking

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • teammike Mike Ritchie (@teammike) reported

    @ThreeUKSupport And I’m connected “our wait time is over 15 minutes”. I can’t even call back later because this is supposed to be linked to the last person I spoke to in customer relations. This is a joke. I’m happy that the upgrade has been sorted but it shouldn’t be this difficult.

  • teammike Mike Ritchie (@teammike) reported

    @ThreeUKSupport So I eventually managed to get through to the customer relations team. The lady there was really helpful and has seemingly sorted things now. Back on hold waiting to get connected back to the upgrades team to process it all. Nearly 40 mins on the phone so far!

  • rachburke_ Lily Aldrin (@rachburke_) reported

    Ridiculous customer service from @ThreeUK. Upgraded phone early as they said early upgrade would be waved, yet I can see it on my bill. Phoned them, was told it was their mistake and it would be waved. Yet again, it's on my bill. Now can't get in live chat or phone. Absolute joke

  • fredheymans LeFred (@fredheymans) reported

    @ThreeUKSupport Yes I have complained about it a couple of times over the years. And the response is generally temporary fixes on the user end. Why is three not taking actual measures to fix it on their end. An extra tower in the area might help🤔

  • NicolaBounds Nicola Bounds (@NicolaBounds) reported

    @ThreeUKSupport Day 4 with no network. And £5 credit and 'within 7 days' simply isn't good enough. Bye Bye Three.

  • HyamRaymond Raymond hyam (@HyamRaymond) reported

    @ThreeUK why is the three network signal sooooo slow in the se1 area of London yours upset ray!!! 😥😥😢😢🌐

  • Premphoto Ed (@Premphoto) reported

    @ThreeUKSupport I spoke to an advisor on Saturday who stated I might have no signal for up to 7 days. so far he has been correct

  • vipinjoshi97 Vipin joshi (@vipinjoshi97) reported

    @ThreeUKSupport @ThreeUK anyone else having problems with their Three network this morning. No data or mobile network.

  • langerslangers Emma Hill (@langerslangers) reported

    @Familoo Phew. This is good news. Public disorder avoided. For now. Im grumpy. I will be making cross phonecalls to @ThreeUK as no upgrade should take 5 days to start working! My teenager is making me grumpy as obviously it is within my control to have power over the network!

  • jbdabes JB ツ (@jbdabes) reported

    @stupidfatlion @jacksoneroberts @ThreeUKSupport @AshleyEMercer HTTPS users can take advantage of HTTP/2 where available. HTTP users cannot due to browsers only supporting HTTP/2 with security. Also HTTPS supports service workers which can also add offline functionality, whereas HTTP does not. No advantages or excuse to use HTTP over HTTPS.