3 (Three) Outage in Wandsworth, Greater London, England

@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.

@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...

@ThreeUK Hi, I bought online a sim a week ago but I haven’t received anything.The phone number on the mail is closed,the chat is not working and there’s no way to contact you. In the meantime I’m paying my monthly fee. How can I check where my sim is?Can I collect from a store?

@aroundthehouses @ThreeUK Tried them back in 2004- such a bad experience I would never ever ever go near @ThreeUK ever again.

@SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??

Thought @ThreeUK were bad but @o2 may have to be even worse...

@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue

My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK

@three_broadband @ThreeUK Is it fair to say that once it does, I’ll get exactly the same speeds as I get today? I’m just so confused by this approach, why not just keep things as they are? Totally perplexing from a customer perspective.

@three_broadband Are you guys shutting down? I’ve been told my Broadband will cease in October and to move over to @ThreeUK. Will I get the same 5G speeds?

Congratulations to @ThreeUK @ThreeUKSupport! @ScottishPower has achieved the impossible and knocked you off the no1 spot as the worst, most inept company I have had the misfortune to encounter in my 46 years of being alive!#scottishpower #terriblecompanies #badbusinesses

@ThreeUK I can't get into my online account, can't reset the password because your servers don't work and can't contact anyone to sort this issue, I say **** ALL THIS COVID 19 SOCIAL DISTANCING AND GET WORKERS BACK INTO THIER OFFICES

@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke

@bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈

@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

@ThreeUKSupport I accepted the credit but no idea if that closed the complaint or not

@ThreeUKSupport Yes I believe so. Ref 29475125. They offered 50% off early upgrade but I declined. And they applied a £35 credit to my account, which is better than nothing but doesn’t make up for 2 years of intermittent service

@ThreeUKSupport Hi Chris, I spoke to Sana on live chat who has checked all this for me and noted congestion at E10 7NE with improvements being made by 4/10. However I’ve gone almost 2 years with this issue and am not willing to pay any more money

Definitely changing from @ThreeUK when my contract ends. My 4G barely ever works on my bus to work despite having full signal. I complain to them and they’re like “oh you could upgrade early and maybe that will give you better service” like ???

Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport

@ThreeUKSupport They closed it but the problem hasn’t been resolved. The phone operator was really dismissive as well it felt like he didn’t care quite frankly

@ThreeUKSupport I have just been hung up on by support line overseas while waiting for an answer, I ordered an esim on your website and received a trio sim, I am more than disappointed and annoyed to be cut off so rudely

Then when i was told I wouldn’t pay until i spoke to a manager. I was told @ThreeUK would pass my account to debt collectors. It is terrible customer service by @three and would recommend any other network

@ThreeUK can you please tell me when the internet will be up to speed again? In newhaven area. It’s been slow for days now.

@ThreeUKSupport Do Three UK support e-sim yet?

@ThreeUKSupport Im on the phone to customer service now and they say they cant find the order!

@ThreeUKSupport Hi, but it was preventable. I contacted your team YESTERDAY to state I didn’t request a PAC code. Your advisor said he would cancel it: he didn’t. Now thousands have left.

@ThreeUK I can see you've added eSim support to your network, any idea if I can get my AppleWatch on it?

@ThreeUK why as an existing customer, I spend an hour on the phone trying to change my address and open a new contract, get credit checked and supply bank details for no mobile to arrive and once I finally get through to your call centre in India, neither has been actioned.

@ThreeUK I’ve had no network for the past 5 days and I have no idea why :( my boyfriend is on 3 too and he has network (we are in the same house)