3 (Three) Outage in Wandsworth, Greater London, England

@ThreeUK Why do 3G companies always have a network?

@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.

@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!

@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!

@ThreeUKSupport what type off stupid and in educated PEOPEL you have on phone service 😡😡😡😡

@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬

@ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!

@ThreeUKSupport hi, my mobile number hasn’t transferred to my mew phone. No help int he phone customers support. Now one week over due for the switch and paying three for a service I can use

@ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?

@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service

£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts

@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?

@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?

@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you

@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

@ThreeUKSupport I've already dm'd you the details. The live chat cuts off and when I rang he hung up as my signal is so bad. Live chat said this will still happen over the next 7 days.

@ThreeUKSupport In the store we were told it couldn’t be sent away for repair because of COVID. A member of staff took our SIM out and put it in a different phone and it worked and they told us our phone was the fault but they never actioned anything

@ThreeUKSupport I haven’t notice anything different Yes I have tried my sim on another phone and my data speed is still very very slow is been at less than 0.5Mbps

@TheSnakeDocTV @ThreeUK Did the netaroo get fixed? You’ve been having tonnes of issues recently :(

@ThreeUKSupport I call you and get disconnected and use live chat and get disconnected. You've said this will happen for 7 days as my network is down and all you offered is £9.74 off the bill? I'm having to use someone else's WiFi to send this as I can't get online. It's a joke

@ThreeUK I call you and get disconnected and use live chat and get disconnected. You've said this will happen for 7 days as my network is down and all you offered is £9.74 off the bill? I'm having to use someone else's WiFi to send this as I can't get online. It's a joke

@ThreeUKSupport I know it’s limited and switching to 3G doesn’t really do much. I want to know if three as a business will improve the signal in the area at all?

@CenturyAvocado @ThreeUKSupport WiFi calling not support SMS?

@ThreeUKSupport - really disappointed with your service, for the first time in 10 years. Have been trying to contact and you keep cutting me off the phone!! 4th time trying to speak to someone!!

@ThreeUKSupport I can't login to my account and trying to reset the password always fails with a website error. I'm worried about fraudulent activity and can't do anything about it. Help me out please