3 (Three) Outage in Uxbridge, Greater London, England

Absolutely fed up with @ThreeUK now...been with them for years and constant reception & data problems. Time for a change!

@ThreeUK you keep on cold calling me on my mobile and land line I have nothing to do with you your a bunch of arseholes and stop cold calling and putting the phone down reported

Been a weekend of internet hell. Broadband’s broken. @ThreeUK 4G was really patchy to the point there was barely any connection. Still having problems. Please sort it out.

@ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted

@ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened

@j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been

@ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog

@ThreeUKSupport No it hasn’t, but a 3rd attempt later on actually went through. So I’m now gonna see if Barclays can cancel the two previously-failed transactions.

@ThreeUK please fix esim for Apple Watch. Now Apple Watch series 4 has ecg I really want to get it but pointless if I can’t use it

@ThreeUK such hopeless customer service today. You’ll be losing me as a customer.

Great service at @OliverSweeney on Conduit Street today. Exchanged the shoes I bought that had been rubbing without question. Went out of their way to find me a pair at another store and bring them over for me me to pick up. Such a contrast to @ThreeUK

@ThreeUKSupport No signal at all even 3G. Software fully updated

@ThreeUK So I need to urgently cancel my lost SIM and activate a new one, but your lines are closed at this hour and your chat is undergoing maintenance. Can someone contact me back ASAP to take care of this. Thanks.

Sad to hear of the end of People's Operator. But charity and business don't go well together. "Smart" move by @ThreeUK to encourage TPO customers to its Smarty service.

Worst mobile company ever @ThreeUK 😡

Excellent customer service from @ThreeUK in resolving a billing issue Thoroughly recommend them 👍 📱

@ThreeUK I can only imagine how many of those are gonna be broken in to for food.

Have to say hats off to @EE worked remotely today. Mostly remote sessions in weird places today. Tethered to the iPad Pro on the way home to watch films. No issue at all. @ThreeUK on the second line couldn’t even sync email for most of it.

@ThreeUKSupport Not good at all! 🤬 You better fix that cheeky! It’s better now though in other areas..

@ThreeUKSupport Hahaha sorry, but the coverage in Westfield London is so bad!!!!!! :(

@Rockwell7 @Glos7er @HuaweiMobileUK @ThreeUK Glue gate issues

@ThreeUKSupport I already have a new SIM as I got a new phone in about May! It's your service. O do get signal and 4g it's just absolutely awful!

Beginning @ThreeUK why is my 4G always so rubbish! Doesn't matter where I go, either at home or the middle of London and my date and signal are still awful! Fed up now 😡😡😡

@ThreeUK had a text saying my service would be shut off if i don’t pay my bill but I’ve been trying for days and it doesn’t work!! I can’t make the payment online, it always crashes!

@ThreeUKSupport I but South Ealing station and Acton Town. Always a problem. Not just an incident. Latest phone used.

@Swim1965 @EE @O2 @ThreeUK Yeah the BT involvement with EE is a bit weird and twisted. They tried buying a couple of years back, but was refused. EE for me has always had the speed I want, no other network touches them speed wise, not ones I have used anyway.

@yamesh @VodafoneUK To be fair, I'm with @ThreeUK . To be able to connect to the 4g network you pay for is a rare and wondrous thing. Vodafone deserve some credit even if their network can best be described as "working"

@ThreeUKSupport just spent an incredibly frustrating 20 minutes talking with a member of your customer service team where he refused a number of times to reduce my contract. It seems as if the customer service team is being directed to be evasive for these requests...

@Stephen_B_A @ThreeUKSupport @ThreeUK Also I spoke with O2 and they have advised they will have it within the 1st half of 2019 so I would guess that Three are similar. Pretty rubbish for a major network provider tbh

@DearISSAQUEEN yo tell @threeuk about the service in my area

@ThreeUKSupport Ah who’s dishonest here then ,I had one of you manager call me a few weeks ago with this issue , I am tired of restarting my phone because it doesn’t help or change anything .

@ThreeUK so you wait till I go to #iPhoneX then bring out the #Pixel3XL #pixel3 seriously 😐 never had #pixel2 very disappointed

@ThreeUKSupport Hey Guys, your Esim game is absolutely terrible but your customer service is 100% on point!! Please get the Esim quickly so we dont all have to leave and go to @EE #weneedesim #pleasehurryup #apple #three #iPhoneXS

Horrible customer service @ThreeUK cut me off mid call and put me back in the queue. I got an upgrade 2 weeks ago, My delivery and upgrade were cancelled today and they can’t even tell me why😡😡😡

@ChrisColeman343 @VodafoneUK @ThreeUK I thought I’d just be upfront & honest to see what I would be offered. Seems that was foolish and @VodafoneUK thought that it was more fun to shaft me than treat me honestly...

@ThreeUK @chessieking @dontjealousme @Freestyleandrew I just want to let everyone who is a 3 network customer to be careful, as 3 network is in partnership with a third party company , called Nuyoo. @this is what they do, take money via 3 network with their consent from your account. This company has being taking £3 from my account

@ThreeUK I upgraded my daughters phone last week. It should of been delivered Thursday, since then I have spent over 20 minutes on the phone,3 times, getting told phone back tomorrow. Now they said they will cancel the order within 48 hours so I can reorder due to technical issue

@ThreeUK hey guy, are there any mobile network issues in NW2 area, i have very poor signal, its been like this for couple of days now, thanks, Alex

@ThreeUKSupport The problem is always the same, had another conversation neither 2 weeks ago! All the Hammersmith areas got full 4g signal but the data is stuck, does't work! W6 Area

@ThreeUKSupport he’s already pre ordered the new Mate Pro with EE, and he’s now been refused on the phone twice now for a PAC, so your version of “never” is a lot different to mine 😡

@ThreeUKSupport Awful experience with your customer service team trying to get a PAC code.

Just had it confirmed why I’m leaving @ThreeUK another awful customer service experience. Here’s to hoping @EE’s will be better.

@ThreeUKSupport None of my local friends are on Three unfortunately, but I can tell you they don’t experience the same issue. My work phone is also on EE and often in the same location at the same time, so it’s very easy for me to compare side by side.

Usual dire combination of @VirginTrains and @ThreeUK mobile signal between MAN and EUS. Plus WiFi not working for those who have paid for it. Poor.

@O2 Thanks for responding. If and when WiFi Calling is enabled, will this be limited to Pixel 3 only? Currently using a Pixel 2XL/sim-only plan from @ThreeUK without any support for VoLTE or WiFi Calling. Hopeful of being able to utilise my phone's full capabilities at some stage.

@ThreeUKSupport you were supposed to cancel my iPhone Xs order and change my price plan back to my original £14/month 12gb data plan. Whilst you’ve done the first you’ve not done the latter, and you’ve billed me for £64 plus a delivery charge for a product I didn’t receive?!

@ThreeUKSupport Yes that seemed to have worked when I had issues today in Kingston however it’s not ideal to have to revert to a slower speed. What is the reason for the slow/non existent 4g?

@ThreeUKSupport She’s managed to cancel it now, but she’s still been given a bill of over £100 to pay for you when the account wasn’t even being used. Also I’d like to note that part of that charge is for the handset, which after 2 years would have been paid off. So why was this still charged???

@ThreeUKSupport She had 3 accounts, and cancelled them over the phone. 1 of the accounts you didn’t cancel and kept charging her for, but because there was no bank account linked you charged her £5 for failed DD, then you did this again. Then told her it was her fault for not contacting you.

@ThreeUKSupport Good morning, I seem to have no internet connection when I am in central London every time I go in. Is there a fix for this please as I don’t want to have to jump to another provider?

Terrible customer service from @ThreeUK Weston-s-Mare today, stood in store for 30 mins without even an acknowledgment. Went in for an early upgrade but think I will give @EE a try.

@ThreeUKSupport Sure is LB. I’m stumped why it’s not working...

@ThreeUKSupport What WiFi calling is, what the app was. Or that it's a problem

@ThreeUKSupport Typical.. Not ideal at all and the Sony ZX premium doesn't appear on the list. So looks like a new network for me..

@Yorkie71 @BrianMaddenSite @KyleJohnsonTTGT My network @ThreeUKSupport is falling back to 3 in Ip332 at the moment 🙄I’d be grateful for 3G 😬

Never doing home delivery with @ThreeUK again

@ThreeUK do you have any plans to give your customers visual voice mail as the current system is a nightmare and very slow yo navigate.

@ThreeUKSupport Hopefully we can get around it then! Signal at home is essentially non-existent. I've been 100% reliant on InTouch.

@REALSgtBrdStk @ThreeUKSupport Loads for me but no SSL cert and is slow

@SarahRedsky @rosesandbricks @ThreeUKSupport @ThreeUK @pepperbackfish @BBCWatchdog @O2 do have a "charge to bill bar" which can be applied to Consumer accounts (not to business accounts) effective against #payforitscams. They don't normally refund victims and have same cavalier attitude as @ThreeUK. @EE are the only network to offer real protection.