3 (Three) Outage Report in St Albans, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Barnet, Muswell Hill, Stevenage, Luton and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Barnet |
Internet | |
| Barnet |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUKSupport Further more the ability to make contact with you has been a joke! But when you want to make contact with me demanding money, there’s no stopping you! I can’t even check my outstanding account balance through your phone number never mind speak to someone!
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
@ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?
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gianluca giorgi
(@hal7474) reported
from
Tottenham, England
Absolutely worst experience as a customer with @ThreeUK @ThreeUKSupport
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
I’m still lost for words at how pathetic @ThreeUK @ThreeUKSupport are! Not only do they over charge you and refuse to admit error, their customer service in just nonexistent! #three #mobilephone #phonecompanies
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Tomo Woodland
(@tomowoodland) reported
from
London Colney, England
@ThreeUK has abandoned its customers! There’s zero customer service if you have a problem. No response from @ThreeUKSupport and a useless chatbot. Online “My 3” is down too 😔
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gianluca giorgi
(@hal7474) reported
from
Tottenham, England
@ThreeUK @ThreeUKSupport still with no services after 20 hours. In this time in this conditions. You are the worst!
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gianluca giorgi
(@hal7474) reported
from
Tottenham, England
Dear @ThreeUK @ThreeUKSupport I would like to thank you so much for having cut my services today. I spent one hour with an advisor to fix one of your administrative mistake. I was supposed to have my services back at 3pm. Still isolated! You are an insult towards your customers.
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUK I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUKSupport I would bet my life on it that you can’t help! This has been ongoing for over 2 months! There was a ridiculous charge on my iPad sim only data. I know for a fact that it was wrong but your people are insisting it was correct! I have to pay!
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUKSupport Anyway I’ve closed down my account with @ThreeUK now and I regret the day I even considered joining them!
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
Anyone thinking of changing/switching mobile phone companies, what ever you DON’T even think about going to @ThreeUK @ThreeUKSupport! Utterly, utterly terrible company! I so regret the day I ever considered them. Please learn from my mistake! #Three #mobilephones
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mine
(@minemartina) reported
@ThreeUK absolutely outraged to realise that going over my call allowance this month for the first time ever (because of lockdown) has cost me over £100!! And no notice from Three to warn of extortionate call rates, can someone at @ThreeUK help?
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Lara Campher
(@CampherLara) reported
@ThreeUK why let people sign up for contracts at a set price and then charge more when one of your staff make a mistake and cancel a Direct Debit increasing the payment price! Will most definitely be moving providers when the contract ends!!
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Emma Edgar
(@EmmaEdgarr) reported
@ThreeUKSupport Unfortunately not. It seems to have been like this for the last few months. Our phone 3G is very fast but the mobile broadband is very slow
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Joe Powell
(@Joe_Damarsio) reported
@ThreeUKSupport Hi 3 my old mobile number was supposed to be moved from my old network to 3 on the 24th but it has not done so. I'm also getting access denied when I try to sign in to my3 and use the website, even the homepage. Is there anything you can do to help?
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Shane Miller
(@ShaneMiller3004) reported
@ThreeUKSupport Absolute shambles! Had text saying issue resolved never received any calls but trying to get a PAC code now and phone is still blocked! Trying to keep the same number! Unbelievably crap customer service!
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Shane Miller
(@ShaneMiller3004) reported
@ThreeUKSupport My partner is on webchat and they are saying they’ve done all they can, have to wait for a call....we’ve been told this numerous times over the weeks and never actually received a single call! All we need is the bloody PAC code so she can leave Three and move to @VodafoneUK !
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serbian not so slim shady
(@petarG1993) reported
@lIshaghayeghlI @ThreeUKSupport 3 will tell you its a local issue or run you around in circles, they will lie and dodge, just leave when your contract is up. I left for O2 and its amazing anywhere i go in the UK. You could be stood by a 3 mast and still have **** signal. Incredible that 3 even has customers.
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Mine
(@minemartina) reported
@ThreeUKSupport Yes it was and still is enabled, but never mind. I will be cancelling my contract now.
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Adam Ferguson
(@adfergy) reported
@ThreeUKSupport Hi. I'm trying to switch my old number from a different network to Three, but I keep getting this message: "An unknown error has occurred". The old and new numbers and PAC code are all correct. Any thoughts? Thanks.
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Emma Edgar
(@EmmaEdgarr) reported
@ThreeUKSupport Hey my postcode is BT412EY and the model of the device is a HUAWEI B535- 232. We were getting such good service but no matter where we put the broadband it just doesn’t pick up good signal any more