3 (Three) Outage Report in St Albans, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in St Albans, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (28%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Watford, Harringay, Dunstable, Radlett, Stevenage, Enfield Town, Luton, Hertford, Tottenham, St Albans, Southgate, Golders Green, Edgware and Harrow.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported from Harrow Weald, England
I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼
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KJ (@HemelAllotment) reported from Hemel Hempstead, England
The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!
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raage ahmed (@kaakacweyn) reported from Luton, England
@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this
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gianluca giorgi (@hal7474) reported from Tottenham, England
Dear @ThreeUK @ThreeUKSupport I would like to thank you so much for having cut my services today. I spent one hour with an advisor to fix one of your administrative mistake. I was supposed to have my services back at 3pm. Still isolated! You are an insult towards your customers.
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Ben Weaver (@Muswell_Ben) reported from Tottenham, England
@ThreeUKSupport Further more the ability to make contact with you has been a joke! But when you want to make contact with me demanding money, there’s no stopping you! I can’t even check my outstanding account balance through your phone number never mind speak to someone!
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Ben Weaver (@Muswell_Ben) reported from Tottenham, England
@ThreeUK I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!
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Esther Robertson (@Rosie_flute) reported from Stevenage District, England
@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.
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Tomo Woodland (@tomowoodland) reported from London Colney, England
@ThreeUK has abandoned its customers! There’s zero customer service if you have a problem. No response from @ThreeUKSupport and a useless chatbot. Online “My 3” is down too 😔
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Ben Weaver (@Muswell_Ben) reported from Tottenham, England
Anyone thinking of changing/switching mobile phone companies, what ever you DON’T even think about going to @ThreeUK @ThreeUKSupport! Utterly, utterly terrible company! I so regret the day I ever considered them. Please learn from my mistake! #Three #mobilephones
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Karen ⚽️🍫 (@KrobertsonKaren) reported from Luton, England
@ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡
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Imran ® (@The_Photographr) reported from Harrow Weald, England
@CurlyTazzi @BelleDameFolle @ThreeUK @virginmedia I haven’t had anything but great service from them. Blistering fast internet speeds all the time and never an outage in 4 years. Must be your dodgy area.
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🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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gianluca giorgi (@hal7474) reported from Tottenham, England
@ThreeUK @ThreeUKSupport still with no services after 20 hours. In this time in this conditions. You are the worst!
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raage ahmed (@kaakacweyn) reported from Luton, England
@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network
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Erminia Colucci (@ErminiaColucci) reported from London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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LYF (@loraineff) reported from London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Ben Weaver (@Muswell_Ben) reported from Tottenham, England
@ThreeUKSupport I would bet my life on it that you can’t help! This has been ongoing for over 2 months! There was a ridiculous charge on my iPad sim only data. I know for a fact that it was wrong but your people are insisting it was correct! I have to pay!
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Ben Weaver (@Muswell_Ben) reported from Tottenham, England
I’m still lost for words at how pathetic @ThreeUK @ThreeUKSupport are! Not only do they over charge you and refuse to admit error, their customer service in just nonexistent! #three #mobilephone #phonecompanies
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Ben Murray (@Ben_Murray) reported from London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
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Anj Cairns (@Anjipowerr) reported from Tottenham, England
When your wifi is down for planned engineering and you realise how crap your 4G signal is. @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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FTTP Pro (@fttppro) reported
@Shaunjenks @ThreeUK @ThreeUKSupport That’s good to hear the latter is not far from me! Yes I suspected it may be a backhaul capacity issue which would explain the 5G speeds not getting any higher than 250ish and the high latency at peak times.
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MopénínúoláOlúwa (@MoAjegbile) reported
Please what’s the best network provider in the UK? @ThreeUK has shown me shege! Customer service is horrible horrible horrible.
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Rob (@Vess_R) reported
@Gayna1968 @ThreeUK @ThreeUKSupport Went to a logical store and they said there had been network issues since Friday 13th evening and still on going for me. But if you check on three they say there no issue apparently. Poor
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Simone Donnelly (@SimoneDonnelly) reported
@ThreeUK it's been 8 days now without signal... I am paying for a service that I am not receiving! Not acceptable.
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SENCo Bab (@SencoBab) reported
@ThreeUK furious that your customer service rep has told me I will not get a refund for the poor broadband connection owing to works in my area if I make a complaint. Please contact me
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Reg Tabb (@thetabbster@mastodonapp.uk) (@thetabbster) reported
@ThreeUKSupport Hi. How do I get a copy of a contract for my business 4G mobile WiFi? I can't find my copy & the store says ring business help line. They promised me a copy week ago on email (hasn't arrived). Rang back last night & they said go to store! I just want a copy!
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Andy Speed (@AndySpe21665830) reported
Not sure what's happening with @ThreeUK but there signal is absolutely terrible these days.
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Sin Bin Clothing🇺🇦 (@SinBinClothing) reported
@ThreeUKSupport Ebay purchase is an example of ANY online purchase. It could from H&M, Three, anywhere. As the sender, the responsibility lies with you to rectify the issue. I will send you a DM to save the conversation filling up everyone's Twitter feeds.
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Rob (@Vess_R) reported
@Gayna1968 @ThreeUK @ThreeUKSupport Went to a local three store today and they said there had been network issues since Friday 13th evening and still on going for me. But if you check on three they say there no issue apparently. Poor
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport Yeah I live near the proposed Stanley lane site so will be goof for me too. Issue Three is having is it’d upgrading all its 3G only masts (ready for 3G switch off next year) to 4G and 5G, but on many sites the backhaul isn’t ready for full 1gbps band 78 5G