3 (Three)

3 (Three) Outage Report in St Albans, Hertfordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in St Albans, Hertfordshire, England 12/10/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent 3 (Three) outage reports came from the following cities: London, Muswell Hill, Harringay, Barnet, Stevenage and Luton.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • angelsimone angel marie (@angelsimone) reported from London Colney, England

    @ThreeUK your service makes me sick been a loyal custmor for years and u wanna do me like this if that delivery driver comes to my house today with a phone I'm throwing that over my balcony

  • PositiveLad Tom PositiveLad (@PositiveLad) reported from Tottenham, England

    @ThreeUKSupport data seems to have gone down on both 5G & 4G on our home broadband. N22. Can you check this please? Have rebooted router.

  • j_adire 杰伊 丹尼尔 (@j_adire) reported from London Colney, England

    @ThreeUK how do I leave your network and switch to a different provider. I was in Victoria station and missed my train because I couldn’t access the internet to view my ticket online and I have to pay £50 to use an Uber

  • kmamoyeed Cllr Khaled Moyeed (@kmamoyeed) reported from Tottenham, England

    @AhmedMMahbub @ThreeUK This is what happens when companies like @ThreeUK put cost saving before customer service. They have outsourced call centre in India who ask ridiculous questions that do not make sense. There is no real attempt to solve the problem. Just a merry-go-round from 1 person to another.

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @ThreeUKSupport I need proof of usage for a insurance claim can you help

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • granty3333 Grant Nichols (@granty3333) reported from London Colney, England

    @ThreeUK pls explain your total lack of coverage at London Victoria station ?? It’s utterly unacceptable.. Not fit for service

  • Jimmyavenger Jimmyavenger 🇪🇺 (@Jimmyavenger) reported from London Colney, England

    @ThreeUKSupport Not last night as it was past 10, we have been in touch with three through Twitter several times in the last couple of months. I will try and get in touch later today but we have reached formal complaint stage. These "working on issues in area" are near constant now.

  • umber892 Robert Taylor (@umber892) reported from Harpenden, England

    @ThreeUK this was a big hook for staying with you. I think I have been with you for over 10 years. Looks like I will not be renewing my contract with you. This is a poor decision

  • angelsimone angel marie (@angelsimone) reported from London Colney, England

    @ThreeUK your service is disgusting

  • CFCJourno Paul Lagan (@CFCJourno) reported from London Colney, England

    Loving the @ThreeUK TV advert - ‘Big Network’ slogan. 👍 one thought thou - why did you not replace vital mast taken down in heart of central London cutting off thousands of Three users from the ‘Big Network’

  • kmamoyeed Cllr Khaled Moyeed (@kmamoyeed) reported from Tottenham, England

    @AhmedMMahbub @ThreeUK I spoke to @ThreeUKSupport on webchat this morning - same terrible experience of when I talked to them on the phone. They want to know the post codes of where I have network problems. How would I know the post codes of random places? It was a waste of time.

  • CFCJourno Paul Lagan (@CFCJourno) reported from London Colney, England

    Hi all @ThreeUK customers who live in central London (Victoria/Pimlico) - can I ask if your signal crashed in the past seven weeks? A mast was taken away suddenly with no warning to customers. I’m also looking to other providers to DM me their offer as an alternative supplier.

  • FaheemTanoli Faheem Tanoli (@FaheemTanoli) reported from Dunstable, England

    Worst service anywhere you go @ThreeUK

  • CFCJourno Paul Lagan (@CFCJourno) reported from London Colney, England

    @ThreeUK @ThreeUKSupport @three_broadband just received this text from you. We've fixed the problem you reported. Restart your device and try again. If you're still having problems, please let us know Nope, nothing has changed - why did you send me this? U trying to wind me up?

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • crouchendmum1 Muswell Hill Mum (@crouchendmum1) reported from Barnet, England

    @ThreeUK your customer service is so bad. I have been with you for years and your team can’t find my details even though I called and redid my contract!!

  • granty3333 Grant Nichols (@granty3333) reported from London Colney, England

    @ThreeUK how on earth do you have e no mobile signal at London’s Victoria station ??? Your service levels are actually just embarrassing these days ! I’ve been a customer for over 15 years I will NOT be renewing

  • Jimmyavenger Jimmyavenger 🇪🇺 (@Jimmyavenger) reported from Tottenham, England

    Absolutely sick to death with @ThreeUK home broadband, amazing when we took it then as soon as 3 months passed it's been so poor and inconsistent we've had to take out extra data on our ee mobile packages in order to work and watch tv. Complaint incoming, we've had ENOUGH. 🤬🤬🤬

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • willrowactor Will Rowlands (@willrowactor) reported

    It’s now been 7days with zero home broadband signal in my area with @ThreeUK @ThreeUKSupport Same message on the website for the last 7 days, zero updates & they had the cheek to take this month’s payment today too! When i contacted customer service on Friday, the ‘guy’ was more interested in reading out his script of questions to troubleshoot rather than read that i was already aware the issue is local. Absolutely useless! Still no updates at all! When my contract ends i will Never Use the ThreeNetwork again!!!! #Three #ThreeNetwork

  • LMc31214115 LiamMc (@LMc31214115) reported

    @iD_Mobile_UK @ThreeUK Phone network down again? SM1 postcode

  • revkes Kes Grant 🌈 (@revkes) reported

    @ThreeUK Can you tell me what is happening with voice calls please? Myself and my partner have had no service for 5 days. This is getting ridiculous.

  • Bradley_Lucas Bradley (@Bradley_Lucas) reported

    @ThreeUKSupport why have I been unable to make or receive phone calls the last 2-3 days. Everybody else I know using your network is having the same issue

  • RachT234 RachT234 (@RachT234) reported

    @ThreeUK @ThreeUKSupport offered a £50 goodwill gesture after my complaint — which I appreciate. But a payment can’t undo the distress, wasted time, or the poor training and lack of understanding staff showed. This is about accountability and making sure this doesn’t happen to others.

  • iD_Mobile_UK iD Mobile (@iD_Mobile_UK) reported

    @iona11011 @ThreeUK For iPhone; Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings. - Keiran

  • iD_Mobile_UK iD Mobile (@iD_Mobile_UK) reported

    @iona11011 @ThreeUK Hi there Rebecca. Sorry to hear that. Have you tried a network reset? - Keiran

  • RachT234 RachT234 (@RachT234) reported

    My experience with @ThreeUK’s live chat was poor — confusing responses and pointless troubleshooting. Then on the RelayUK call, staff were untrained and impatient. It was exhausting and dehumanising - one of the agents had no idea what RelayUK was.

  • TylerHalsey8 Ty (@TylerHalsey8) reported

    @ThreeUK My 4G box is still down since disruption this is a piss take...

  • keanie14 David McKean (@keanie14) reported

    @ThreeUKSupport Hi John, The web chat team is a nightmare. As is, and I’m sorry to say, the ability to communicate with the support staff. My Scottish accent does not help to be honest but there was a complete mis understanding with your colleague due to language barrier. Complaint logged.Thanks