3 (Three) Outage in St Albans, Hertfordshire, England

@ThreeUKSupport Anyway I’ve closed down my account with @ThreeUK now and I regret the day I even considered joining them!

@ThreeUKSupport Further more the ability to make contact with you has been a joke! But when you want to make contact with me demanding money, there’s no stopping you! I can’t even check my outstanding account balance through your phone number never mind speak to someone!

@ThreeUKSupport I would bet my life on it that you can’t help! This has been ongoing for over 2 months! There was a ridiculous charge on my iPad sim only data. I know for a fact that it was wrong but your people are insisting it was correct! I have to pay!

I’m still lost for words at how pathetic @ThreeUK @ThreeUKSupport are! Not only do they over charge you and refuse to admit error, their customer service in just nonexistent! #three #mobilephone #phonecompanies

@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this

@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network

@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

Anyone thinking of changing/switching mobile phone companies, what ever you DON’T even think about going to @ThreeUK @ThreeUKSupport! Utterly, utterly terrible company! I so regret the day I ever considered them. Please learn from my mistake! #Three #mobilephones

The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!

@ThreeUK @ThreeUKSupport still with no services after 20 hours. In this time in this conditions. You are the worst!

Dear @ThreeUK @ThreeUKSupport I would like to thank you so much for having cut my services today. I spent one hour with an advisor to fix one of your administrative mistake. I was supposed to have my services back at 3pm. Still isolated! You are an insult towards your customers.

@ThreeUK I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!

@ThreeUK has abandoned its customers! There’s zero customer service if you have a problem. No response from @ThreeUKSupport and a useless chatbot. Online “My 3” is down too 😔

@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.

Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

@CurlyTazzi @BelleDameFolle @ThreeUK @virginmedia I haven’t had anything but great service from them. Blistering fast internet speeds all the time and never an outage in 4 years. Must be your dodgy area.

I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼

When your wifi is down for planned engineering and you realise how crap your 4G signal is. @ThreeUK

@ThreeUKSupport No problem, the link within the text takes you directly to Three's website. Seems strange. And all calls/texts on my phone were disabled to make it look like I had actually been cut off.

@__ahus @ThreeUK But I just seen they doing that deal for £11 for 6 months. Tempted to get it. Bit at the same time I’m like do I switch to another network. The network is rah dead since they upgraded for 5g and we had that outage.

@ThreeUKSupport Thanks for the response but the virus is no excuse, @ee had support available two years ago.

@ThreeUK So I’ve been trying, with no joy, to contact you to defer payment for 5 days. I have had the auto text to say I will be losing service and I can’t contact you to sort out!

Can someone please tell what is going on with @ThreeUK network currently. As someone who depends on three for their Internet access having pretty much no Internet access is frustrating especially in these current times

@ThreeUKSupport when will your technical issues be fixed

@ThreeUK I've had enough of your crap network. 😡

@ThreeUKSupport hi, i have my phone bill to pay but the self support system, to pay my bill, on 333 is not available. When will this be resolved as I should not be paying any extra amount, for a long overdue, since your system is down and no help is found, thank you @ThreeUK

@ThreeUK No I had enough of a crap signal the last 3weeks

@ThreeUK I'm fed up of the diabolical data speeds and the way I keep being told they're going to get fixed, but never are