3 (Three) Outage Report in St Albans, Hertfordshire, England
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The latest reports from users having issues in St Albans come from postal codes AL3.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in St Albans, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (44%)
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Total Blackout (30%)
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Phone (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: St Albans, Stanmore, London, Muswell Hill, Harringay, Barnet, Stevenage and Luton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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Rihards
(@R5Latvia) reported
from
London, England
@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/
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Akif K
(@Ak1fK) reported
from
Tottenham, England
@ThreeUKSupport And I mean it’s been like this pretty much all of 2019. When I asked about it, I was told just to use 3G (and that I didn’t pay for 4G, that was an added bonus so I should use 3G for the better service - not really the best customer service interaction)
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Mr A$AP Verflucht Esq.
(@verflucht) reported
from
Borehamwood, England
@ThreeUKSupport I see. Just working backwards, I have no idea how this service signed me up. Research suggests that they have worked out a way to stealthily sign me up by embedding a sign-up form in YouTube ads. Which is insane itself. But you're telling me there is no way that I can tell...
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Anj Cairns
(@Anjipowerr) reported
from
Tottenham, England
When your wifi is down for planned engineering and you realise how crap your 4G signal is. @ThreeUK
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Ben Murray
(@Ben_Murray) reported
from
London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.
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Mike Whitehouse
(@kramit) reported
from
London Colney, England
@ThreeUKSupport @BoeingBoy By “the area” you mean “the whole freeking country” by “should help” you mean “will make no sodding difference but will fob another one off” I feel sorry for the staff on @ThreeUKSupport they know it’s shite but can’t say otherwise.
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gianluca giorgi
(@hal7474) reported
from
Tottenham, England
@ThreeUK @ThreeUKSupport still with no services after 20 hours. In this time in this conditions. You are the worst!
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𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜
(@gundisalvus19) reported
from
Harrow Weald, England
I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼
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Chief🇳🇬
(@Papadan96) reported
from
Tottenham, England
It's mad how I have to call @ThreeUK every month to sort issues with my contract can't wait to change networks in march
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Karen ⚽️🍫
(@KrobertsonKaren) reported
from
Luton, England
@ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUK I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!
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Tomo Woodland
(@tomowoodland) reported
from
London Colney, England
@ThreeUK has abandoned its customers! There’s zero customer service if you have a problem. No response from @ThreeUKSupport and a useless chatbot. Online “My 3” is down too 😔
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gianluca giorgi
(@hal7474) reported
from
Tottenham, England
Dear @ThreeUK @ThreeUKSupport I would like to thank you so much for having cut my services today. I spent one hour with an advisor to fix one of your administrative mistake. I was supposed to have my services back at 3pm. Still isolated! You are an insult towards your customers.
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Imran ®
(@The_Photographr) reported
from
Harrow Weald, England
@CurlyTazzi @BelleDameFolle @ThreeUK @virginmedia I haven’t had anything but great service from them. Blistering fast internet speeds all the time and never an outage in 4 years. Must be your dodgy area.
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Kelvin Olasupo
(@_Only1Kelvin) reported
from
Luton, England
@ThreeUKSupport signal over here has been appalling. Can hardly load a page.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Matsikidze
(@NattyMats4) reported
@ThreeUK merging with @VodafoneUK is the worst idea you’ve ever had. Have you seen how they treat their customers? My mum has spent most of this year in hospital and they sent bailiffs AFTER confirming her contract was cancelled. They’re appalling #customerexperience
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B E T H A N Y
(@bethanybean) reported
@ThreeUKSupport hi! I’m abroad and my phone has had no signal since I got here, trying to log in online to check my roaming is set up but it’s sent me a text message authentication code which obviously I can’t get….
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Z Rifai
(@Zee_Alrifai) reported
Absolutely dreadful customer service from @ThreeUK ! Call centre staff should have a reasonable understanding of the English language if their core customers are English speaking... painful experience #poorcustomerservice
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Mawdrigen
(@Mawdrigen) reported
A few years ago I moved my phone from @VodafoneUK to @ThreeUK as I was sick of the formers terrible customer service… now I see they want to merge. :( Who is the new best mobile network?
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Omran AL HABBAL
(@omranalhabbal) reported
@ThreeUKSupport I have no internet connection at all, can you help please! When I called the CS they have said I will have to wait until the 5th of October to have internet back! Thats not ideal at all! Can you please help! Post Code: B15 3EE
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South Coast Cyclist
(@CoastCyclist) reported
@VodafoneUK and @threeUK are the two worst phone contracts I've ever had. Bad data, worse phone signal, ABSOLUTELY TERRIBLE customer service. I can't see how them merging would make anything either different or better @CMAgovUK
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just a little ✨fox✨
(@FURSONA_HAVER) reported
@ThreeUK is a joke. My phone got stolen and long story short they can't send me a new sim so I ask them to resolve the issue and they said they'll need to send a code to my number to confirm my identity, so like should I ask the guy who nicked my phone for this number or what???
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Jon Read
(@Jonnie_R) reported
@ThreeUKSupport Hi I am trying to create an account, and I am being sent a text to confirm, however the SMS feature of my TP Link router doesn't work for incoming SMS. Is there another way? I want to see if I am eligible for a static IP
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Tim Mottram
(@timothydavidmo1) reported
@ThreeUKSupport FYI, I can't make calls at the moment, because of your stupid roaming charges hitting a 'spending cap'. I've tried 'chatting online' - to Akash, who tried to tell me that pointing out that I was stolen from meant that he couldn't help. You think I'm writing a paper letter?!
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Rachael Jenkins
(@rachsamuel) reported
@ThreeUK hi, I’m contacting on behalf of my mother. She is currently abroad- her phone is showing 4G and signal but no messages are sending at all. We have checked data roaming is on. Any ideas what else we can do?