3 (Three) Outage Report in St Albans, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in St Albans, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at 3 (Three)
3 (Three) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (63%)
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Phone (18%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Harringay, London, Enfield Town, Hertford, Finchley, Watford, Dunstable, Radlett, Stevenage, Luton, Tottenham, St Albans, Southgate and Golders Green.
City | Problem Type | Report Time |
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Internet | ||
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Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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raage ahmed (@kaakacweyn) reported from Luton, England
@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network
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Imran ® (@The_Photographr) reported from Harrow Weald, England
@CurlyTazzi @BelleDameFolle @ThreeUK @virginmedia I haven’t had anything but great service from them. Blistering fast internet speeds all the time and never an outage in 4 years. Must be your dodgy area.
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Ben Murray (@Ben_Murray) reported from London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
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Ben Weaver (@Muswell_Ben) reported from Tottenham, England
@ThreeUK I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!
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Esther Robertson (@Rosie_flute) reported from Stevenage District, England
@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.
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Ben Weaver (@Muswell_Ben) reported from Tottenham, England
@ThreeUKSupport I would bet my life on it that you can’t help! This has been ongoing for over 2 months! There was a ridiculous charge on my iPad sim only data. I know for a fact that it was wrong but your people are insisting it was correct! I have to pay!
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Karen ⚽️🍫 (@KrobertsonKaren) reported from Luton, England
@ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡
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raage ahmed (@kaakacweyn) reported from Luton, England
@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this
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𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported from Harrow Weald, England
I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼
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Anj Cairns (@Anjipowerr) reported from Tottenham, England
When your wifi is down for planned engineering and you realise how crap your 4G signal is. @ThreeUK
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gianluca giorgi (@hal7474) reported from Tottenham, England
@ThreeUK @ThreeUKSupport still with no services after 20 hours. In this time in this conditions. You are the worst!
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LYF (@loraineff) reported from London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Kelvin Olasupo (@_Only1Kelvin) reported from Luton, England
@ThreeUKSupport signal over here has been appalling. Can hardly load a page.
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gianluca giorgi (@hal7474) reported from Tottenham, England
Dear @ThreeUK @ThreeUKSupport I would like to thank you so much for having cut my services today. I spent one hour with an advisor to fix one of your administrative mistake. I was supposed to have my services back at 3pm. Still isolated! You are an insult towards your customers.
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Tomo Woodland (@tomowoodland) reported from London Colney, England
@ThreeUK has abandoned its customers! There’s zero customer service if you have a problem. No response from @ThreeUKSupport and a useless chatbot. Online “My 3” is down too 😔
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Erminia Colucci (@ErminiaColucci) reported from London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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KJ (@HemelAllotment) reported from Hemel Hempstead, England
The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!
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Ben Weaver (@Muswell_Ben) reported from Tottenham, England
I’m still lost for words at how pathetic @ThreeUK @ThreeUKSupport are! Not only do they over charge you and refuse to admit error, their customer service in just nonexistent! #three #mobilephone #phonecompanies
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Ben Weaver (@Muswell_Ben) reported from Tottenham, England
Anyone thinking of changing/switching mobile phone companies, what ever you DON’T even think about going to @ThreeUK @ThreeUKSupport! Utterly, utterly terrible company! I so regret the day I ever considered them. Please learn from my mistake! #Three #mobilephones
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🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle Jones 🏴 (@KYKYJONE5) reported
The @ThreeUK app is awful keeps signing me out 😡
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Wayne (@waynefysh) reported from King's Lynn, England
Unbelievably poor service from @ThreeUKSupport today. Cannot wait to end my personal contract after being a loyal customer for 12yrs. Shouldn’t have to fix errors made by your own teams when the result means taking money from a charity when finances are already stretched!
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lewis (@lewis78644893) reported
@ThreeUKSupport I allow had two bills what was over 700 the contract was 80 a month but we never earn anything from u guys no phone no email and the device are no in my hold due to issues it kinida joke that guys went from slinet and then a large bill out of no we're
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Russell Elliott (@RussElliott96) reported
@ThreeUKSupport is your signal up and running as my new phone hasnt got any signal only emergency calls
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dame 🏴 (@kingsofdread) reported
@ThreeUKSupport I need support and I'm unable to call and the systems have been down for 5 days now
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Rhys Lewis (@rhyslew90) reported
@ThreeUKSupport No, not spoken to any one as i had no phone signal, please DM me so we can discuss further
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chumpy (@crispbeverage) reported
@ThreeUKSupport the internet is down again in SE13. At what point do we get compensation for your complete lack of service? I'm sick to death of having to message you.
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Anon (@rua04cmd) reported
@ThreeUKSupport I cannot waste any more time chatting to you and explaining the same things over and over again. I have sent in a complaint to your CEO and will escalate with the ombudsman.
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Mike McIlroy (@mike_mcilroy) reported
@ThreeUKSupport is this in the 'too much effort list' to respond to?? What is going on with this.. I'll take a cancellation of the product, and brand new one if its the router which I doubt or fix the damn problem!!!
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Eco Terrorist (@justin_nash) reported
How angry am i with @ThreeUK, they decided up my contract from 1/12 then inform me that to cancel it will Incur a 28days Cancellation period even though we are not in December, PS my old contracted ended mths ago. @MartinSLewis