3 (Three) Outage Report in St Albans, Hertfordshire, England
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The latest reports from users having issues in St Albans come from postal codes AL1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Edgware, Harringay, Dunstable, Enfield Town, Hemel Hempstead, St Albans, Luton and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Edgware |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Harry Sanganee
(@MacFreakish) reported
from
Luton, England
Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!
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Abby
(@Abboir_) reported
from
Hemel Hempstead, England
@ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?
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Richard Alfred Palmer
(@Richard49935707) reported
from
Harrow Weald, England
@ThreeUK what are going to do about your pathetic signal I’m getting all the time ? 🤨
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Joe Brown
(@projectzip) reported
from
Luton, England
Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
Just had an issue and I needed to speak to someone urgently from @ThreeUK and the customer service and speed and communication was awful. The guy I spoke to sounded like he was in his car being an Uber driver.
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⋆☆ 𝒥𝑒𝓈𝓈 ⁷ᴀᴛ ʜᴏᴍᴇ☆⋆💜⋆ ⟭⟬ 𝙿𝚊𝚛𝚝 𝚛𝚎𝚜𝚝 ⟬⟭
(@Jubballama) reported
from
Barnet, England
Hi @ThreeUK I have absolutely no signal when going around London?????? Again, how many times is this gonna happen 🙃
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Kev Galvin
(@GalvinKev) reported
from
Totternhoe, England
@ThreeUK decided to get a contract with you last week, what a mistake. Receiving multiple SIM cards in someone else’s name. Not yet received new phone. When I call for help after 28 mins I get told they can’t help because they have the wrong date of birth
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
@ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?
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Sohail Ratansi
(@abstractNurban) reported
from
Harrow Weald, England
See data is down in the HA5 HA2 area typical @ThreeUK @Three_Is_Broken
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S Cheung
(@shekcheung) reported
from
Luton, England
@ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs
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Matt Simpson
(@mattsimpt) reported
from
Luton, England
@ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Karen Mavundukure
(@karenmavx) reported
from
Stevenage District, England
@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
Congratulations to @ThreeUK @ThreeUKSupport! @ScottishPower has achieved the impossible and knocked you off the no1 spot as the worst, most inept company I have had the misfortune to encounter in my 46 years of being alive!#scottishpower #terriblecompanies #badbusinesses
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Lucas James
(@LucasJameSamuel) reported
from
Tottenham, England
@ThreeUK paid my bill. Phone still not working. Wtf is going on
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Sarah
(@rebeccasazII) reported
@ThreeUKSupport @ThreeUK any idea when your network will be back up and running? Almost 4 hours with either no or very slow internet on our Hub
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jimmy
(@jimmysunny85) reported
@ThreeUKSupport Iv sorted the mobile network problem,which won't be fixed till MARCH 2023! My next problem was told I would receive 100mps download speeds I only get 15mps!
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Colin Matthews
(@scruffgolfer) reported
@ThreeUK so I’ve cancelled contract online but you still say it’s live. I’ve cancelled twice It’s very disappointing as I no longer require the service as my son who used it is no longer with us. Why do you not send an email confirming cancellation?
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Toby Unwin
(@TEUnwin) reported
@ThreeUK @ThreeUKSupport I made a mistake and replaced my broken phone when in the US, not knowing about eSims and eSim only iPhones… is there a date for the rollout of eSims for three? Or a trial version that I could join? Or do I have to change my provider to EE or O2 etc?
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jimmy
(@jimmysunny85) reported
@ThreeUK They are lying to everyone as the problem won't be fixed until march 2023 if they say am lying il show the chats from when they literally just told me this
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jimmy
(@jimmysunny85) reported
@ThreeUK anyone on this network beware they having network problems and won't be fixed till get this MARCH 2023!
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jimmy
(@jimmysunny85) reported
@ThreeUKSupport It's fine I spoke with the online chat,I never knew your company could be so disgraceful and will be cancelling my home broadband and phone very very soon!! Even your managers are useless!!!
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Jessica Milner
(@jessicamilnera) reported
@ThreeUKSupport The whole point is I want a written record and to be able to write rather than talk on the phone as it’s a long story. I’ve been on the phone already for several hours and in the end was just given the customer services number at the end??
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Gary Mackenzie
(@harlequin_1963) reported
@ThreeUK Taken over 80 days to not fix local transmitter overload, in an area of the country where it is miles between the small enclaves people live in on estates. You still will not provide a fix date and ''we don't guarantee speeds while transmitters are being worked on" nor refund
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Horrendous Andose
(@Petepet08782562) reported
@ThreeUKSupport Sammie what are you talking about?? I went though to live chat and was told as this issue needs to be sorted by a manger, but unfortunately we have no managers in today. So they will contact you after the weekend. Don’t know what your chatting about