3 (Three) Outage Report in St Albans, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (54%)
-
Phone (18%)
-
Total Blackout (17%)
-
Wi-fi (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Harringay, Hemel Hempstead, Luton, Harrow, Edgware, Stevenage and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
-
Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@ThreeUKSupport Hi @ThreeUKSupport, the problem isn't everywhere. It is a problem is specific places.
-
MarksMusings
(@aroundthehouses) reported
from
Bricket Wood, England
@ThreeUKSupport Another complaint coming in from us. We expect more from a company of this size.
-
Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
-
Jimmyavenger 🇪🇺
(@Jimmyavenger) reported
from
London Colney, England
@ThreeUKSupport Not last night as it was past 10, we have been in touch with three through Twitter several times in the last couple of months. I will try and get in touch later today but we have reached formal complaint stage. These "working on issues in area" are near constant now.
-
Robert Taylor
(@umber892) reported
from
Harpenden, England
@ThreeUK this was a big hook for staying with you. I think I have been with you for over 10 years. Looks like I will not be renewing my contract with you. This is a poor decision
-
James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
-
angel marie
(@angelsimone) reported
from
London Colney, England
@ThreeUK your service is disgusting
-
MarksMusings
(@aroundthehouses) reported
from
Bricket Wood, England
@ThreeUK is there a problem this morning as I can’t send any messages? Thanks 🙏
-
Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
-
James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
-
Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@AhmedMMahbub @ThreeUK I spoke to @ThreeUKSupport on webchat this morning - same terrible experience of when I talked to them on the phone. They want to know the post codes of where I have network problems. How would I know the post codes of random places? It was a waste of time.
-
Grant Nichols
(@granty3333) reported
from
London Colney, England
@ThreeUK how on earth do you have e no mobile signal at London’s Victoria station ??? Your service levels are actually just embarrassing these days ! I’ve been a customer for over 15 years I will NOT be renewing
-
Tom PositiveLad
(@PositiveLad) reported
from
Tottenham, England
@ThreeUKSupport data seems to have gone down on both 5G & 4G on our home broadband. N22. Can you check this please? Have rebooted router.
-
angel marie
(@angelsimone) reported
from
London Colney, England
@ThreeUK your service makes me sick been a loyal custmor for years and u wanna do me like this if that delivery driver comes to my house today with a phone I'm throwing that over my balcony
-
Jimmyavenger 🇪🇺
(@Jimmyavenger) reported
from
Tottenham, England
Absolutely sick to death with @ThreeUK home broadband, amazing when we took it then as soon as 3 months passed it's been so poor and inconsistent we've had to take out extra data on our ee mobile packages in order to work and watch tv. Complaint incoming, we've had ENOUGH. 🤬🤬🤬
-
Grant Nichols
(@granty3333) reported
from
London Colney, England
@ThreeUK pls explain your total lack of coverage at London Victoria station ?? It’s utterly unacceptable.. Not fit for service
-
Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@AhmedMMahbub @ThreeUK This is what happens when companies like @ThreeUK put cost saving before customer service. They have outsourced call centre in India who ask ridiculous questions that do not make sense. There is no real attempt to solve the problem. Just a merry-go-round from 1 person to another.
-
Muswell Hill Mum
(@crouchendmum1) reported
from
Barnet, England
@ThreeUK your customer service is so bad. I have been with you for years and your team can’t find my details even though I called and redid my contract!!
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@ThreeUKSupport I need proof of usage for a insurance claim can you help
-
Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark Pritchard
(@markgpritchard) reported
@ThreeUKSupport Hi Chris, The reason I was suspicious is that when I took out my contract, your team seemed really careful in making sure I didn't pay for more data than I needed. I was surprised you're now calling to offer me more data when I never come close to exceeding my allowance
-
richard bottone
(@richard_bottone) reported
@paiiigerobinson @ThreeUK They’re installing 5G and there’s a temporary tower up atm. Thank you for contacting Three, is there anything else I can help you with Paige?
-
Thomas Evans ♿
(@ThomasEvansAdur) reported
@C2Henry The network provider is @ThreeUK but it is done under Smarty. They are monthly rolling contracts so you can quit or adjust anytime depending on what you need from one month to the next.
-
Emina
(@Emina_Co) reported
@ThreeUKSupport Yes, they did. Apparently the refund will be with me in a few days. Thanks for your help anyways :)
-
Sarah Beth James/Lucinda Greyhaven
(@wickedwitchgal) reported
@ThreeUKSupport Good customer services is not telling someone with covid, who is working from home with a five mile black out on services. To just travel outside that five miles then. A person who wouldn’t have had covid if they had been working from home not constantly travelling for service.
-
knav2013
(@knav2013) reported
@ThreeUKSupport okay.thanks.Was able to speak to support.Btw.If first call with agent (eg. name: Pearl) drops, I call back and get a different agent (eg. name: Steve). How come Steve cannot transfer call to Pearl? Saves having to explain over again.
-
NYorksguy
(@NYorksguy) reported
@ThreeUK must have the worst mobile broadband. Awful awful speed. Awful customer services. Time to look for a new phone provider i think after 7 years.
-
freya🧚🏼♀️
(@freywilliams12) reported
@TrinityGoold @ThreeUK No way!! They are awful!! I’ve never had such bad costumer service! They tried to charge me £800 for a phone out right After saying I could pay monthly and then wouldn’t let me send it back untill I started saying about my rights!
-
Ja KeKe Mp
(@JakeKemp85) reported
from
Methil, Scotland
@ThreeUKSupport Thanks. This could of all been done over chat if your customer service advisor had actually done her job right and not been so unhelpful!
-
Pedalestrian called Nathan
(@pedalestrian) reported
Hey @ThreeUKSupport - we've just left three. No issues just not competitive for our usage at the mo. We have an in house signal booster. Do you take these back to reuse or recycle them?