3 (Three) Outage Report in St Albans, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at 3 (Three)
3 (Three) is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Harringay, Hemel Hempstead, Luton, Harrow, Edgware, Stevenage, Enfield Town, St Albans and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Harringay |
Internet | |
| London |
Internet | |
| Hemel Hempstead |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!
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Imran ®
(@The_Photographr) reported
from
Harrow Weald, England
@CurlyTazzi @BelleDameFolle @ThreeUK @virginmedia I haven’t had anything but great service from them. Blistering fast internet speeds all the time and never an outage in 4 years. Must be your dodgy area.
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Ben Murray
(@Ben_Murray) reported
from
London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network
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gianluca giorgi
(@hal7474) reported
from
Tottenham, England
Dear @ThreeUK @ThreeUKSupport I would like to thank you so much for having cut my services today. I spent one hour with an advisor to fix one of your administrative mistake. I was supposed to have my services back at 3pm. Still isolated! You are an insult towards your customers.
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUK I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUKSupport Further more the ability to make contact with you has been a joke! But when you want to make contact with me demanding money, there’s no stopping you! I can’t even check my outstanding account balance through your phone number never mind speak to someone!
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gianluca giorgi
(@hal7474) reported
from
Tottenham, England
Absolutely worst experience as a customer with @ThreeUK @ThreeUKSupport
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gianluca giorgi
(@hal7474) reported
from
Tottenham, England
@ThreeUK @ThreeUKSupport still with no services after 20 hours. In this time in this conditions. You are the worst!
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
I’m still lost for words at how pathetic @ThreeUK @ThreeUKSupport are! Not only do they over charge you and refuse to admit error, their customer service in just nonexistent! #three #mobilephone #phonecompanies
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUKSupport I would bet my life on it that you can’t help! This has been ongoing for over 2 months! There was a ridiculous charge on my iPad sim only data. I know for a fact that it was wrong but your people are insisting it was correct! I have to pay!
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUKSupport Anyway I’ve closed down my account with @ThreeUK now and I regret the day I even considered joining them!
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Tomo Woodland
(@tomowoodland) reported
from
London Colney, England
@ThreeUK has abandoned its customers! There’s zero customer service if you have a problem. No response from @ThreeUKSupport and a useless chatbot. Online “My 3” is down too 😔
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
Anyone thinking of changing/switching mobile phone companies, what ever you DON’T even think about going to @ThreeUK @ThreeUKSupport! Utterly, utterly terrible company! I so regret the day I ever considered them. Please learn from my mistake! #Three #mobilephones
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Slingshot Steve
(@Slingshot_Steve) reported
@ThreeUK had 2 phones with you for well over 10 years, upgraded both phones. Got sent a charger I didn't ask for with 1 phone and charged £20. Was promised that would be removed from my bill, nope you charged me £20. That's no way to treat a loyal customer.
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🧠 Ade's Brain
(@adesdaily) reported
@ThreeUKSupport To be clear. I am not an idiot. Of course I have tried to call it since. Please ask someone else to deal with this for me. We are 4 messages in and not really getting anywhere. Thanks
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The Butcher 🔪
(@LichaSzn) reported
@ThreeUKSupport it’s not letting me connect to the internet. It says the password is incorrect. Btw I’m using my girlfriends work wifi and had no problem with it but today it’s been buggy
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Deepali
(@deepalikain) reported
@ThreeUK please explain about the new scam on three network. I fail to understand your billing system.
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RevvinUK
(@revvinuk) reported
@ThreeUK Could you please stop delaying the rollout of esim support? I’m tied into a contract at the moment but may have to switch when that’s up as I’d really like to dual sim on my iPhone 14 but can’t right now
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Toenaldo
(@DanRockell) reported
@ThreeUK @TODDLAT **** off 3 you turncoat cowards.
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Gumpert
(@GumpertFC) reported
@ThreeUKSupport Hello and (nearly) good evening, would someone be able to assist me with a Three+ issue? I’m after another Cineworld code, I used it this week on one booking, but now looking to go at another date and time. I would need a new code presumably
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Humanbasic
(@humanbasic) reported
@ThreeUKSupport fast approaching 3 weeks of piss poor to nonexistent service. Really not good enough Three.
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Miss IG Geek (she/her) 🏳️🌈
(@MissIG_Geek) reported
Yeah, I get that it’s more convenient and cheaper for @ThreeUK to simply demand maximum data upfront and just in case, before connecting an enquirer to support - but that’s also the very opposite of ‘data protection by design and by default’.
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Bodger McGuinness
(@GeneGenie65) reported
@ThreeUK Hello, I am desperately trying to buy a data passport. I have managed through the past two days, but the link is no longer working. Please help very important.