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3 (Three)

3 (Three) outages and service status in St Albans, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around St Albans, including 0 direct reports.
  • The most common problems reported in this area mention Phone, E-mail, and Internet.
  • 60% Phone (60%)
  • 20% E-mail (20%)
  • 20% Internet (20%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St Albans, England

The most recent 3 (Three) outage reports came from the following cities: Harringay, Enfield Town, Barnet, Edgware, and Dunstable.

CityProblem TypeReport Time
Harringay Internet 22 days ago
Enfield Town Phone 23 days ago
Barnet E-mail 23 days ago
Barnet Phone 24 days ago
Barnet Phone 24 days ago
Barnet Wi-fi 1 month ago

Community Discussion

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3 (Three) Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • AngelaBlacklaw
    Angela Blacklaw (@AngelaBlacklaw) reported from Harrow Weald, England

    @ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!

  • MartinWWalker
    Martin Walker (@MartinWWalker) reported from Harrow Weald, England

    @ThreeUKSupport I've turned it off, and put it on airplane mode. Still not working

  • MikeJoiner1965
    Mike (@MikeJoiner1965) reported from Harpenden, England

    @ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.

  • AshleyLlewellyn
    Ashley (@AshleyLlewellyn) reported from Barnet, England

    So I went to @ThreeUK today to upgrade my phone, but it’s not worth it. I may aswell buy them handset from @Apple and keep sim only. At least that way I can ditch @ThreeUK if their signal stays this bad...

  • StTwiggi
    StTwig (@StTwiggi) reported from Hemel Hempstead, England

    @ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!

  • aroundthehouses
    Mark Newton (@aroundthehouses) reported from Bricket Wood, England

    Just had an issue and I needed to speak to someone urgently from @ThreeUK and the customer service and speed and communication was awful. The guy I spoke to sounded like he was in his car being an Uber driver.

  • compassresiden1
    Compass Residential 'HERE TO HELP YOU MOVE THERE' (@compassresiden1) reported from Barnet, England

    @ThreeUKSupport Thanks and maybe send a service message to users so they don’t have to wonder why they have no service. Have a good night.

  • JaeStar101
    Jae Green 🇧🇸🇬🇧 (@JaeStar101) reported from London Colney, England

    @ThreeUK please give me a decent reason for why your service is getting so bad. How do I keep finding myself in the middle of central London with up to 3 bars & yet no data! 🤬 And I’m sick of hearing “please bear with us as we try to roll out 5G. What the hell am I paying for!

  • hal7474
    gianluca giorgi (@hal7474) reported from Tottenham, England

    Absolutely worst experience as a customer with @ThreeUK @ThreeUKSupport

  • Pretty_Gorge
    A dollop of kindness (@Pretty_Gorge) reported from London Colney, England

    @ThreeUKSupport your #mobile network is working in central #London - what’s happening?

  • crouchendmum1
    Muswell Hill Mum (@crouchendmum1) reported from Barnet, England

    @ThreeUK your customer service is so bad. I have been with you for years and your team can’t find my details even though I called and redid my contract!!

  • eatsruns
    Sarah (@eatsruns) reported from Tottenham, England

    Had to stand on my doorstep in my shortie pyjamas this morning helping my learning disabled neighbour pay her @ThreeUK bill, because the man said he'd cut her off rather than wait until her support worker can help. She hadn't paid because she's just spent two weeks in hospital.

  • tomowoodland
    Tomo Woodland (@tomowoodland) reported from London Colney, England

    @ThreeUK has abandoned its customers! There’s zero customer service if you have a problem. No response from @ThreeUKSupport and a useless chatbot. Online “My 3” is down too 😔

  • HemelAllotment
    KJ (@HemelAllotment) reported from Hemel Hempstead, England

    @ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?

  • lisaslolo
    Lisa Stout (@lisaslolo) reported from Stevenage District, England

    @ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !

  • kmamoyeed
    Cllr Khaled Moyeed (@kmamoyeed) reported from Tottenham, England

    @AhmedMMahbub @ThreeUK This is what happens when companies like @ThreeUK put cost saving before customer service. They have outsourced call centre in India who ask ridiculous questions that do not make sense. There is no real attempt to solve the problem. Just a merry-go-round from 1 person to another.

  • resoai
    Alexey (@resoai) reported from Barnet, England

    @dipen_nk @ThreeUKSupport No. I’ve contacted @ThreeUK via chat 4 more times and it looks like they are being ignorant of the issue.

  • gundisalvus19
    𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported from Harrow Weald, England

    I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼

  • shakibsardary
    Shakib (@shakibsardary) reported from London Colney, England

    @ThreeUK your internet is way too slow in big 2019

  • GalvinKev
    Kev Galvin (@GalvinKev) reported from Totternhoe, England

    @ThreeUK decided to get a contract with you last week, what a mistake. Receiving multiple SIM cards in someone else’s name. Not yet received new phone. When I call for help after 28 mins I get told they can’t help because they have the wrong date of birth

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Legmo_2
    Legmo2 (@Legmo_2) reported

    @ThreeUK since your merge with Vodafone my signal at home has drastically dropped. One of the reasons I stopped using Vodafone's mobile broadband was due to the terrible signal. Prior to the merge I was hitting 250-300mb/s on my phone. It's been below 10mb since.

  • llamacroft
    Sarah Eaton (@llamacroft) reported

    @ThreeUKSupport please inbox me regarding an issue thanks

  • ArunasZidonis
    Arunas Zidonis (@ArunasZidonis) reported

    Is it @Sainsbury's in Ellesmere Port jamming phone signal? Or has @ThreeUK become worse after the partnership with Vodafone?

  • Ketan08933200
    Ketan (@Ketan08933200) reported

    @ThreeUKSupport anyone working today been trying to call your customer service department to upgrade keeps saying closed?!

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

  • MarkJohnpotter
    Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported

    Many thanks to the hopeless @ThreeUKSupport for waking me up despite clear instructions not to call me before 1pm clearly they didn’t listen to a word I said. No idea of customer service.

  • AliceBurke98
    Alice Burke (@AliceBurke98) reported

    @ThreeUK I need help with a sim and roaming issue. Your online chat it repetitive and not solving the issue

  • Tellychat1965
    SJB (@Tellychat1965) reported

    @ThreeUK I’ve complained about this before and I’m going to do it again. Why is your 4/5 g service in bishops Stortford town centre so bad .

  • olanozun
    Olanozun Raiwe (@olanozun) reported

    @ThreeUK can you please explain why non of your sales agent can provide the terms and conditions for a service and the cancellation team blatantly refused to speak with me unless I agree to pay the cancellation fee😡

  • MalfoyOrme83
    Malfoy Orme (@MalfoyOrme83) reported

    @ThreeUK I have had nothing but issues with my new phone. So I have returned it to the shop as I don’t want the same phone. Now I am having issues getting a new phone because you haven’t reversed the account and the credit check has failed. I am one unhappy customer.