3 (Three) Outage Report in St Albans, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at 3 (Three)
3 (Three) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Hemel Hempstead, Luton, Harrow, Edgware, Stevenage, Enfield Town, St Albans and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hemel Hempstead |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
Congratulations to @ThreeUK @ThreeUKSupport! @ScottishPower has achieved the impossible and knocked you off the no1 spot as the worst, most inept company I have had the misfortune to encounter in my 46 years of being alive!#scottishpower #terriblecompanies #badbusinesses
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Abby
(@Abboir_) reported
from
Hemel Hempstead, England
@ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?
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Karen Mavundukure
(@karenmavx) reported
from
Stevenage District, England
@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
Just had an issue and I needed to speak to someone urgently from @ThreeUK and the customer service and speed and communication was awful. The guy I spoke to sounded like he was in his car being an Uber driver.
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S Cheung
(@shekcheung) reported
from
Luton, England
@ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs
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Matt Simpson
(@mattsimpt) reported
from
Luton, England
@ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?
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David Smetana
(@davidbsmetana) reported
from
Barnet, England
@ThreeUKSupport I’ve been on hold to support now twice for 45mins each time and then the call drops! I can’t use my phone! Please advise
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.
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Joe Brown
(@projectzip) reported
from
Luton, England
Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!
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Harry Sanganee
(@MacFreakish) reported
from
Luton, England
Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Sohail Ratansi
(@abstractNurban) reported
from
Harrow Weald, England
See data is down in the HA5 HA2 area typical @ThreeUK @Three_Is_Broken
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Lucas James
(@LucasJameSamuel) reported
from
Tottenham, England
@ThreeUK paid my bill. Phone still not working. Wtf is going on
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Louise 💗💜💙.🖤
(@louise_b_91) reported
from
Tottenham, England
@ThreeUK can you please tell me why my signal is so bad even when I've got full bars? 🤔
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Harry Robertson
(@HarryRobertson5) reported
from
Harrow Weald, England
@ThreeUKSupport So why can't you match my customer offer at £55 a month, only if I get a third contract out, why would I even want to pay £58 a month when my "customer exclusive offer is £55 a month
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Richard Alfred Palmer
(@Richard49935707) reported
from
Harrow Weald, England
@ThreeUK what are going to do about your pathetic signal I’m getting all the time ? 🤨
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Kev Galvin
(@GalvinKev) reported
from
Totternhoe, England
@ThreeUK decided to get a contract with you last week, what a mistake. Receiving multiple SIM cards in someone else’s name. Not yet received new phone. When I call for help after 28 mins I get told they can’t help because they have the wrong date of birth
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nadim Ahmed
(@nadim777) reported
@ThreeUKSupport They wrote my address wrong even though I repeated it atleast 5 times. Now I had to cancel and reorder the upgrade and have to wait more days for the phone to arrive. Is there anything you can do to fasten the process?
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Ray Owen
(@RayOwen27617272) reported
@ThreeUKSupport Why have you suspended customers from logging in via google to write reviews about Three mobile? I tried this 10 times. Constantly denied on my new O2 service!!!
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SteLpool7
(@ste_lpool7) reported
@ThreeUKSupport Text messages And your customer advisor idea was to ask me did I want a better deal!!!
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Darren 😎
(@DPeckitt) reported
@ThreeUK My mobile data has been down for over a week now, seems to be working now though woo
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Saiful Islam
(@IslamSaif1a) reported
@ThreeUKSupport Do you realise how slow and time consuming that would be. Here are my references: Case Number fraud: 30136596 Case Number for complaint: 30155147 The complaint one is related to 3 staff always asking for password to clear security. CS should never ask for password.
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Kenneth
(@Kenneth96867170) reported
@ThreeUK @ThreeUKSupport Unfortunately speeds here are still under 2mbs, what's happening three? We have 5 sim contracts in our household and all are showing slow internet speeds the last 3 days! Please check the Eh23 mast area! Something isn't working as last week we all had 73mbs speeds.
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SUEuropean #IamEuropean
(@sueblackdown) reported
@uk_domain_names Well, that's me out of @ThreeUK, then - want afford the domestic prices - about a 5x increase - never mind the foreign ones.
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Sandieee✌🏼
(@SandraaHN_) reported
@ThreeUK am I really still waiting for my phone to arrive since October? Since I got my upgrade? Is anyone gonna help?
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Samps
(@sampson_sue) reported
@ThreeUK Well hopefully you can get your PAC codes out to customers that have been requesting them for over 2 days via phone calls, texts, online and live chats. Awful customer service!!! Always something going on with Three....
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Drew-smith-allen
(@Drewallen2121) reported
@ThreeUK how about@you sort out your slow 4G that would be great