3 (Three) Outage Report in St Albans, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Stevenage, London, Enfield Town, St Albans, Stanmore, Muswell Hill, Harringay and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Ben M
(@Benkers_) reported
from
London Colney, England
@ThreeUKSupport @pompeyvw I have the same issue, Central London and nothing loads at all, also the same in other places in the U.K. Hardly can use unlimited data
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
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Alexey
(@resoai) reported
from
Barnet, England
@ThreeUKSupport All you need to do is to pass the information along with the screenshot to the developers to fix it. I’ve been to the chat 6 times already.
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anam🍂🍁
(@akok9618) reported
from
Watford, England
@ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊
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Alexey
(@resoai) reported
from
Barnet, England
@dipen_nk @ThreeUKSupport No. I’ve contacted @ThreeUK via chat 4 more times and it looks like they are being ignorant of the issue.
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed
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gianluca giorgi
(@hal7474) reported
from
Tottenham, England
@ThreeUKSupport I thought it was yesterday... basically I have the same problems since May. thanks again!
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@ThreeUK No service!
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Mark
(@Blackcabmark) reported
from
London Colney, England
@ThreeUKSupport how bad is your coverage in central London today three contract are due to be renewed having serious doubts of them quite a few years being a customer
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I am the hip-hop-a-potamus
(@angelspitten) reported
from
London Colney, England
@ThreeUKSupport There's a few, that's what I mean. I have poor coverage from n4 to central London and down.
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Simon Haytack
(@simonhaytack) reported
from
London Colney, England
Seems @ThreeUK is down as well atm.
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@TheHodge @ThreeUK Three. It's a known problem though
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CityOfSimplicity
(@City_Simplicity) reported
from
London Colney, England
@ThreeUKSupport I’ve run out of data and trying to get onto your new app is literally driving me mad. Errors non stop and I now can’t reset my password. So frustrating.
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PelhamB
(@PelhamB) reported
from
London Colney, England
@ThreeUKSupport I don’t know how many times I can keep saying the same thing. There is no 4G, inside or outside, in CR2 8SY. I don’t care what your systems say. I’ve lived there since 2016 and have never ever ever ever got 4G there. Send your engineers there if you don’t believe me.
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John O'Hare-Price
(@JohnOHarePrice) reported
from
London, England
@ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet
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Alexey
(@resoai) reported
from
Barnet, England
@ThreeUKSupport This is not about outage, it is about a broken webpage not allowing us to turn on the feature you advertised! I’ve been to support chat many times and provided all the info. No one cares or acknowledges the issue!
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Martin Walker
(@MartinWWalker) reported
from
Harrow Weald, England
@ThreeUKSupport I've turned it off, and put it on airplane mode. Still not working
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!
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Shane Hewett
(@shanehewett) reported
from
Hatfield, England
@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kadron Gregory
(@KadronG) reported
condition). Contacted ThreeUK and was told that there are two of the same addons and would make a request to remove one and that is why it isn't working. After 11 calls and 11 different excuses - i decided to escalate the issue and was told that the Smartwatch pairing service is
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Mandy Heath
(@cakesforalice) reported
@ThreeUKSupport hi - is there a problem with 5G in the St Albans area? My home hub has stopped working and I’ve had no wifi for about 20 mins now
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Skiing Scot
(@skiingscot) reported
@ThreeUKSupport Apologies for the delay, Three make the entire cancellation process painful. Having spoke to an agent 6 weeks ago this was resolved (so i thought) only to find an increased monthly charge and active service. 2hrs sat on chat to 3 agents all telling me a different 'madeup' story.
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Chris McFarlane 🥊
(@BrokenNoseChris) reported
@ThreeUKSupport hello! Do you have a support email 📧?
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MS
(@my_cat_rocks) reported
@ThreeUKSupport why is it about 50% of the time nobody can hear me speak when a call connects. But when the call is ended and redialed its fine. I know somebody else on 3 who has the same problem.
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Bruce Jenkins
(@BruceJe85482068) reported
@ThreeUK So after many years with Three we have decided to cancel all of our three accounts across our company as and when the individual contracts come up for renewal. Why? Because their customer service is atrocious.
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stuartyd
(@stuartyd78) reported
@ThreeUKSupport hi, my local mast in KA3 has been having an issue fixed for almost 4 weeks now which is becoming a bit of a joke. This same mast seems to be getting worked on a few times every month. Can someone advise what's going on and why it is taking so long please
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kf🇿🇼
(@farai96) reported
@ThreeUK I went to store and I called customer service for my roaming. I was told it was enabled now, still nothing but when it comes to my contract payments monthly you expect it on time lol
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Barbara Guest
(@BarbaraGuest) reported
@ThreeUKSupport having had signal problems for the last 2 weeks, I was advised this morning that this was likely to continue for at least another 7 days. I am in the process of moving house so need a reliable 'phone which I don't currently have - nightmare!
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Skiing Scot
(@skiingscot) reported
@ThreeUKSupport this was 2 hours in after numerous 'escalations' and a threat to write to HQ documenting my complaint. Ofcom is very clear about contract term process, this failed most of it. Happy to provide complaint reference via DM if you wish to investigate the offshore CS handling.