3 (Three) Outage in Bushey, Hertfordshire, England

@ThreeUK Shockingly bad experience. Still owed >£100 from April for handset never received. Spoken to 6 Reps. Cut off twice. Waiting time c1hour. Always the wrong person. Groundhog Day. Promised repayment. Still waiting. I want my money back!

@ThreeUKSupport ITS STILL NOT WORKING TELL ME WHY

@ThreeUKSupport This is a day too late. Meanwhile because of poor internet reception to central #London (#kingscross, #embankment and my area #FinsburyPark) I am switching to a different provider at the end of this month when my contract expires so I can resolve this situation.

@ThreeUK full signal but nothing is loading in #FinsburyPark. No way to find which bus to take. Calling 333, verified and asked be verified again. Asking me my bank about no. No internet to visit my app. Just asking about the signal in the area. They couldn’t help me and hang up.

@ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!

@ThreeUKSupport Never in the 13 odd years I've been a customer!

@ThreeUKSupport @ThreeUK Took me 35 minutes to but a single PAYG sim card despite I was the only customer. Was helped nicely by shop assistant but too complicated system

Having webchatted and e mailed their CEO David Dyson over a week ago @ThreeUKSupport response to my problem is to send another web chat link by text message. Customer service this is not! #hiwbadarethreeuk

@ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.

@ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.

@VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

@ThreeUK your 4G network has been a piece of shit for about a while now. Thanks for that.

All my calls have been diverted to the India’s teams of @ThreeUK and still use the same lines “give me 2 hrs, and then it’ll be fixed” or “24hrs and it will be done” “there’s maintenance issues”

I’ve been offered £5 then £10 and now gone to £20 off my usual bill. Yet I still have no service. I’ve called @ThreeUK , and used the chat live both been very unhelpful. All these promises made just to get ride of me. This is sly customer service

Really annoyed at @ThreeUK for three days now I have had no service. Unable to make calls or text. Endless promises that it will be fixed and dealt with and nothing has happened.

@ThreeUK when will you sort out reception/ coverage in Hampstead. Everything from Rosslyn Hill NW3 to South End Green is basically a dead zone for Three reception and it’s been like this as long as I remember. Fix it please.

@Leigh_Moore @ThreeUK Leigh, the problem with this particular campaign is that its parasitic marketing trying to exploit the success and hard work of the @Lionesses for the company’s own benefit and providing no meaningful contribution to the athletes or the sport

@JakeFCohen @ThreeUK Totally agree and wouldn’t want to see this as a trend when women’s football is in such an exciting period of potential commercial growth. It only became weird when you started getting bizarre clap backs from a phone network...

Network 3 you are very poor! I’m thinking about changing both my contracts to another provider @ThreeUK

@ThreeUK @emmahayes1 just to clarify, @ThreeUK itself earned £2.4 billion last year, your parent company earned £28b. Still seems like enough to properly invest in + support women’s football rather than trying to exploit these athletes’ success for free by using hamfisted ambush marketing tactics.

I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones

Here’s @ThreeUK claiming they don’t have enough £££ to invest in or properly support the @Lionesses, so instead are trying exploit their success for free. Right, the same @ThreeUK that announced annual revenues of £2.4 billion in March + whose parent company has £125b in assets.

@ThreeUK @Lionesses nah, you’re engaging in a poor attempt at ambush marketing and virtue signalling about “supporting the @Lionesses,” but wont actually spend any of that £4 billion profit on investing in the game or you know, actually supporting the squad

In central London today and seriously crap reception from @ThreeUK as per usual.

@ThreeUKSupport we have a Relish Box but it’s not giving WiFi signal. We have reset box etc but still not working. Is network down

@ThreeUKSupport I've had no mobile signal for over a week in my central London office. The website keeps saying it will be fixed on that day yet never does. Shocking service. Extremely unhappy as I cant make or receive any calls. I'm not in the middle of nowhere!

@ThreeUKSupport I’m trying to create and account to top up but on entering and submitting a password I get my3auth.text.generic.error really frustrating. Just want to top up for a mobile WiFi device. Help!

@ThreeUK Very disappointed that you’re discontinuing the Three in Touch app as you are effectively rendering redundant my iPhone 5. This would be less of an issue if you were improving your coverage in parallel. Signal so poor in my Central London home WiFi calling is vital.

@ThreeUKSupport I've been a customer for years and years. Yes, WiFi calling and texting has been vital over the last few years, especially now on the TFL network. I'm disappointed that I may have to change to a different provider if you can't offer this service any longer.

.@ThreeUKSupport tells me the @ThreeUK InTouch app is being discontinued with no alternative to customers that have poor signal in their homes, unless we change to a new phone. I'm not happy with this and will consider changing both my phone and wife's to a different operator.

@AlexonTV @ThreeUK Damn right. Keep them on their toes - loyalty doesn't exist anymore either way.

Absolutely fed up with @ThreeUK now...been with them for years and constant reception & data problems. Time for a change!

@ThreeUK you keep on cold calling me on my mobile and land line I have nothing to do with you your a bunch of arseholes and stop cold calling and putting the phone down reported

Been a weekend of internet hell. Broadband’s broken. @ThreeUK 4G was really patchy to the point there was barely any connection. Still having problems. Please sort it out.

@ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted

@ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened

@j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been

@ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog

@ThreeUKSupport having newtork speed issues SW33DR

@ThreeUKSupport Of it was the other way around, and was in debt with you, you would make my life a living hell in order for me to pay the money I owe. You can’t just apologise, because it won’t fix the position you are putting me in!

@ThreeUKSupport It was nothing major, was going to enquire about a 2nd backup payg sim. I understand you do a free one with 200MB preloaded data. Also I'm an ex Three customer but signal at home was very poor. Curious to see if it's improved.

@ThreeUKSupport It was the Hemel Hempstead Marlowes store. Clearly they need some help!

Sharing is caring: switching from @EE to @ThreeUK is the worst decision I’ve made so far this year - the signal is shocking 😬. Sorry EE, I’ll see you in 9 months xx

@ThreeUK please fix esim for Apple Watch. Now Apple Watch series 4 has ecg I really want to get it but pointless if I can’t use it

@ThreeUK Just been into one of your stores and was completely ignored. I politely interrupted a staffer and another customer to ask if there was anyone else available. He said he was on his own and would be busy for the next hour. #nowaytorunabusiness

@ThreeUK So fed up at the lack of 3 coverage in S. London. 3 years of almost zero signal on Southern Rail between Wandsworth Common and Imperial Wharf

@ThreeUKSupport saying I need to pay a early exit fee to go from a 12 month sim only to a 24month contract. £98! Surely you can see the benefit of not charging anthing and locking a long term customer in for 24months.

@ThreeUK such hopeless customer service today. You’ll be losing me as a customer.

Great service at @OliverSweeney on Conduit Street today. Exchanged the shoes I bought that had been rubbing without question. Went out of their way to find me a pair at another store and bring them over for me me to pick up. Such a contrast to @ThreeUK

@ThreeUK So I need to urgently cancel my lost SIM and activate a new one, but your lines are closed at this hour and your chat is undergoing maintenance. Can someone contact me back ASAP to take care of this. Thanks.

@ThreeUKSupport are the worst customer service providers ever 😡😡

@chloeglovemusic @ThreeUK @ThreeUKSupport I jumped ship to @VodafoneUK so far so good, been with 3 over 10 years but in the last 3-4 months the service went from amazing to awful and unfortunately they are in denial about the problem, that's what made me leave more than anything else

@ThreeUKSupport There is no email address for customer service and you didn't do any of the things you promised to do. I just don't trust you any more.

@michielhoefsmit @ThreeUK Three were meant to send me a text to make changes to my service, the text never arrived

@ThreeUKSupport i was told to message you regarding the android app that refuses to connect, i've tried reinstalling and clearing settings but will not get past setup on mobile connection with 4g signal

Looks like I'm gonna have to cancel my contract with @ThreeUK shame because the I love unlimited data

@HarmlessHarley @ThreeUK That horrid person has *37* whole followers!!!! I think they a jealous worm! I blocked them too!

@colleengrott @goldenlily2017 @bulldog_manny @ThreeUK IKR, so rude! 🤗

@ThreeUK Another crap evening with poor 3 internet,watching TV instead.

@HarmlessHarley @colleengrott @goldenlily2017 @ThreeUK No problem! Sorry people are so darn rude thank goodness the rest of us are good people!