3 (Three) Outage Report in London Colney, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in London Colney, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at 3 (Three)
3 (Three) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Harrow, London, Edgware, Enfield Town, Waltham Forest, Wembley, St Albans, Stanmore, Muswell Hill, Harringay, Hampstead and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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Abby
(@Abboir_) reported
from
Hemel Hempstead, England
@ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?
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Kev Galvin
(@GalvinKev) reported
from
Totternhoe, England
@ThreeUK decided to get a contract with you last week, what a mistake. Receiving multiple SIM cards in someone else’s name. Not yet received new phone. When I call for help after 28 mins I get told they can’t help because they have the wrong date of birth
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Andy Swann
(@Andyswann45) reported
from
Abbots Langley, England
@ThreeUK hi, twice this morning I’ve been deliberately cut off by your customer services because I politely disagreed with that they were saying. Do you think that is acceptable? How should I now go about having my issue rectified? Thanks
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mep
(@Christi68369840) reported
from
Barnet, England
@KissFMUK @ThreeUK My iPhone 5 is broken & barely working 😔 #KISSiPhone12
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Richard Alfred Palmer
(@Richard49935707) reported
from
Harrow Weald, England
@ThreeUK what are going to do about your pathetic signal I’m getting all the time ? 🤨
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Adam Dack
(@tomtilly28) reported
from
Walthamstow, England
Seriously getting the **** now why do I pay so much for such crap internet @ThreeUK if it wasn’t for @ChelseaFC would have been gone by now #poor
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@ThreeUK I tell you that the signal/coverage is so rubbish at E178SN on both 3G&4G
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Harry Robertson
(@HarryRobertson5) reported
from
Harrow Weald, England
@ThreeUKSupport So why can't you match my customer offer at £55 a month, only if I get a third contract out, why would I even want to pay £58 a month when my "customer exclusive offer is £55 a month
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
Just had an issue and I needed to speak to someone urgently from @ThreeUK and the customer service and speed and communication was awful. The guy I spoke to sounded like he was in his car being an Uber driver.
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
Congratulations to @ThreeUK @ThreeUKSupport! @ScottishPower has achieved the impossible and knocked you off the no1 spot as the worst, most inept company I have had the misfortune to encounter in my 46 years of being alive!#scottishpower #terriblecompanies #badbusinesses
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Andrea Franceschini
(@morpheu5) reported
from
Walthamstow, England
Hey @ThreeUKSupport is it just me or service is gone in E17 4GD?
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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David Smetana
(@davidbsmetana) reported
from
Barnet, England
@ThreeUKSupport I’ve been on hold to support now twice for 45mins each time and then the call drops! I can’t use my phone! Please advise
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUKSupport hi, my mobile number hasn’t transferred to my mew phone. No help int he phone customers support. Now one week over due for the switch and paying three for a service I can use
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?
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Louise 💗💜💙.🖤
(@louise_b_91) reported
from
Tottenham, England
@ThreeUK can you please tell me why my signal is so bad even when I've got full bars? 🤔
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Mo Mayet
(@momayet) reported
from
Walthamstow, England
@ThreeUK been with you 4 years on top unlimited package, hours on the phone with supposed “customer service” team, useless people and now will move my contract elsewhere
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Harry Sanganee
(@MacFreakish) reported
from
Luton, England
Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Jackson
(@jacksondanield4) reported
@ThreeUKSupport recently I’m having constant problems with my 4g internet connection while out and about and I’m having to constantly reboot my phone to try and get it to work. Is there a reason it wouldn’t be working as well as it should be
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Charlotte L. 🏳️🌈
(@lotternine) reported
@ThreeUKSupport Thanks, the 2nd line technical support team are dealing with it now apparently
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Constance A Grayson
(@oddsop) reported
@ThreeUKSupport the response from Three Recycle is they know of the issue and are fixing it - it will be working soon! How long that is, is like asking how long the piece of string is.
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Giancarlo G P
(@juancarlito88) reported
I've been getting HAMMERED by spam calls ("we're going to suspend your National Insurance") in the past two days. Three today alone. @ThreeUK is there something you can do to help? It's always different numbers but the same area code as mine (07776)
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TJ 🇳🇬
(@Jerrydenurse) reported
@ThreeUK why is it so unreliable to rely on my plan and contract? Unlimited plan that's limited to 10GB by poor data connection. Despite several complaints... I go port Las las
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Tiago
(@tgcalabaca) reported
@ThreeUKSupport I have been abroad since December and no texts or warnings. I got to know this information from you but still, I am paying the monthly fee and not access to the service or to receive any contacts from my U.K. contacts. Not fair nor good!
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Joe Sparshatt
(@SpoeJarshatt) reported
@ThreeUKSupport Just when I try to update the address within the account. I had previously contacted yourselves to help update this via DM, and was told it was all done. However, on my account it still shows an old address.
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Charlotte L. 🏳️🌈
(@lotternine) reported
from
Edinburgh, Scotland
@ThreeUKSupport Nah, still not working - exact same problem
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Christy
(@sapphiresteel) reported
@ThreeUKSupport Is there still work being done in RG42 1SA? It was supposed to finish last Friday, but signal is almost non-existent today!
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Kai ♡
(@Kaix2012) reported
@ThreeUKSupport Hi Laura, tbh I am sick of going through this incident. Three Rep told me on 03.05.21 that I was getting the refund in 48 hours. That has still not been refunded. Three need to contact me as they said they would.