3 (Three) Outage Report in London Colney, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in London Colney, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at 3 (Three)
3 (Three) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Luton, Waltham Forest, Ruislip, Wembley, Harrow, Edgware, Enfield Town, St Albans and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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Spencer Millbery
(@SMillbery) reported
from
Harrow Weald, England
@ThreeUKSupport why is my 5G signal so poor?!?
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@AhmedMMahbub @ThreeUK I spoke to @ThreeUKSupport on webchat this morning - same terrible experience of when I talked to them on the phone. They want to know the post codes of where I have network problems. How would I know the post codes of random places? It was a waste of time.
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mark squillario
(@MarkSquillario) reported
from
Barnet, England
@sixteenthCgirl @ThreeUK Apparently BBC1 The One Show like to know if these things as does the Times and Daily Mail. Yet, would other Cos. fair better. I got a rude letter from TalkTalk saying my Broadband plan (£31 pm) is out dated (Virgin sold out to them, they put me on plan). Need to use Fibre!
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Grant Nichols
(@granty3333) reported
from
London Colney, England
@ThreeUK pls explain your total lack of coverage at London Victoria station ?? It’s utterly unacceptable.. Not fit for service
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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A dollop of kindness
(@Pretty_Gorge) reported
from
London Colney, England
@ThreeUKSupport your #mobile network is working in central #London - what’s happening?
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MarksMusings
(@aroundthehouses) reported
from
Bricket Wood, England
@ThreeUK is there a problem this morning as I can’t send any messages? Thanks 🙏
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MarksMusings
(@aroundthehouses) reported
from
Bricket Wood, England
@ThreeUKSupport Another complaint coming in from us. We expect more from a company of this size.
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IamCrypto Tips and tutorials
(@IamCrypto16) reported
from
London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@AhmedMMahbub @ThreeUK This is what happens when companies like @ThreeUK put cost saving before customer service. They have outsourced call centre in India who ask ridiculous questions that do not make sense. There is no real attempt to solve the problem. Just a merry-go-round from 1 person to another.
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Sarah
(@eatsruns) reported
from
Tottenham, England
Had to stand on my doorstep in my shortie pyjamas this morning helping my learning disabled neighbour pay her @ThreeUK bill, because the man said he'd cut her off rather than wait until her support worker can help. She hadn't paid because she's just spent two weeks in hospital.
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@ThreeUKSupport Hi @ThreeUKSupport, the problem isn't everywhere. It is a problem is specific places.
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Mohammed Albaker/ محمد 🇶🇦
(@mo_albaker) reported
from
London Colney, England
@ThreeUK @ThreeUKSupport today the internet sucks big time.
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Jimmyavenger 🇪🇺
(@Jimmyavenger) reported
from
Tottenham, England
Absolutely sick to death with @ThreeUK home broadband, amazing when we took it then as soon as 3 months passed it's been so poor and inconsistent we've had to take out extra data on our ee mobile packages in order to work and watch tv. Complaint incoming, we've had ENOUGH. 🤬🤬🤬
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Jimmyavenger 🇪🇺
(@Jimmyavenger) reported
from
London Colney, England
@ThreeUKSupport Not last night as it was past 10, we have been in touch with three through Twitter several times in the last couple of months. I will try and get in touch later today but we have reached formal complaint stage. These "working on issues in area" are near constant now.
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Davies 🇪🇺
(@StuartDavies) reported
@ThreeUKSupport Third of day of almost non-existent connectivity in B97 due to ongoing issues. Any end in sight?
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Shants
(@Xoshantsox) reported
@ThreeUK I have been trying to get a new sim for over 1 week... Your service is shocking!
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James TATTIE Shaw
(@tattiearfc) reported
@ThreeUKSupport This is all good but I have never had a confirmation email or proof of purchase to claim the ear phones
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Sean Hadland
(@SeanHadland) reported
@ThreeUK please contact me via PM I’m appalled with your level of customer service, been waiting 1 month now despite assurances and promises the task would be complete
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Hayley Jayne
(@hayleyjayneread) reported
@NatWest_Help & @ThreeUK can either of you please. Why are both of your call centres not open 24 hours? My sister has a huwaii phone and the screen is broken and unable to use, she doubles it up as a work phone. Can you please help as it will not work!!
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Phillip Caudell
(@phillipcaudell) reported
@ThreeUKSupport Hey! Don’t suppose you can see if there’s an update on the 4G/5G issue in SE1? Guy on phone yesterday said there’s a fault nearby, however website says everything is fine. Meanwhile 24hrs later still no 4G/5G here (on all our phones, and home broadband). Thanks!
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Paul
(@Cmorebutt6969) reported
Day number 3 @ThreeUKSupport is on its third lie. Everytime I speak to customer service I get another excuse and another lie!!!
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Shants
(@Xoshantsox) reported
@ThreeUK @ThreeUKSupport your online telephone support is also just as inefficient...
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PicturePerfectPro
(@PictPerfectPro) reported
@ThreeUKSupport I am a three customer with a different number and a much lower plan
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RoseWiltshire
(@RoseWiltshire) reported
@ZolaRabbitsoup @ThreeUKSupport Hope you have better luck than me. I just got a customer agent who was obviously working from and was unable to deviate from a script. So frustrating.