3 (Three)

3 (Three) Outage Report in London Colney, Hertfordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in London Colney, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in London Colney, Hertfordshire, England 10/10/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Total Blackout (24%)

    Total Blackout (24%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near London Colney, Hertfordshire, England

The most recent 3 (Three) outage reports came from the following cities: London, Hertford, Wembley, Hampstead, Luton, Borehamwood and Waltham Forest.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHertford Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

  • umber892 Robert Taylor (@umber892) reported from Harpenden, England

    @ThreeUK this was a big hook for staying with you. I think I have been with you for over 10 years. Looks like I will not be renewing my contract with you. This is a poor decision

  • PositiveLad Tom PositiveLad (@PositiveLad) reported from Tottenham, England

    @ThreeUKSupport data seems to have gone down on both 5G & 4G on our home broadband. N22. Can you check this please? Have rebooted router.

  • aroundthehouses MarksMusings (@aroundthehouses) reported from Bricket Wood, England

    @ThreeUKSupport Another complaint coming in from us. We expect more from a company of this size.

  • granty3333 Grant Nichols (@granty3333) reported from London Colney, England

    @ThreeUK how on earth do you have e no mobile signal at London’s Victoria station ??? Your service levels are actually just embarrassing these days ! I’ve been a customer for over 15 years I will NOT be renewing

  • kmamoyeed Cllr Khaled Moyeed (@kmamoyeed) reported from Tottenham, England

    @AhmedMMahbub @ThreeUK I spoke to @ThreeUKSupport on webchat this morning - same terrible experience of when I talked to them on the phone. They want to know the post codes of where I have network problems. How would I know the post codes of random places? It was a waste of time.

  • aroundthehouses MarksMusings (@aroundthehouses) reported from Bricket Wood, England

    @ThreeUK is there a problem this morning as I can’t send any messages? Thanks 🙏

  • kmamoyeed Cllr Khaled Moyeed (@kmamoyeed) reported from Tottenham, England

    @AhmedMMahbub @ThreeUK This is what happens when companies like @ThreeUK put cost saving before customer service. They have outsourced call centre in India who ask ridiculous questions that do not make sense. There is no real attempt to solve the problem. Just a merry-go-round from 1 person to another.

  • Jimmyavenger Jimmyavenger 🇪🇺 (@Jimmyavenger) reported from London Colney, England

    @ThreeUKSupport Not last night as it was past 10, we have been in touch with three through Twitter several times in the last couple of months. I will try and get in touch later today but we have reached formal complaint stage. These "working on issues in area" are near constant now.

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • angelsimone angel marie (@angelsimone) reported from London Colney, England

    @ThreeUK your service is disgusting

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • Jimmyavenger Jimmyavenger 🇪🇺 (@Jimmyavenger) reported from Tottenham, England

    Absolutely sick to death with @ThreeUK home broadband, amazing when we took it then as soon as 3 months passed it's been so poor and inconsistent we've had to take out extra data on our ee mobile packages in order to work and watch tv. Complaint incoming, we've had ENOUGH. 🤬🤬🤬

  • granty3333 Grant Nichols (@granty3333) reported from London Colney, England

    @ThreeUK pls explain your total lack of coverage at London Victoria station ?? It’s utterly unacceptable.. Not fit for service

  • angelsimone angel marie (@angelsimone) reported from London Colney, England

    @ThreeUK your service makes me sick been a loyal custmor for years and u wanna do me like this if that delivery driver comes to my house today with a phone I'm throwing that over my balcony

  • tvpe2diabetes alan (@tvpe2diabetes) reported from Walthamstow, England

    @ThreeUK please release me from this contract. i'm sick of this awful internet 😔😤

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @ThreeUKSupport I need proof of usage for a insurance claim can you help

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • kmamoyeed Cllr Khaled Moyeed (@kmamoyeed) reported from Tottenham, England

    @ThreeUKSupport Hi @ThreeUKSupport, the problem isn't everywhere. It is a problem is specific places.

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • crouchendmum1 Muswell Hill Mum (@crouchendmum1) reported from Barnet, England

    @ThreeUK your customer service is so bad. I have been with you for years and your team can’t find my details even though I called and redid my contract!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • _joshchapman98 Josh Chapman (@_joshchapman98) reported

    @ThreeUKSupport Issue ends up resolving itself automatically after 20 ish mins or so but restarting phone/turning mobile data off/on, turning airplane mode on/off doesn’t work at all and just continues to show ‘No Service’

  • CampherLara Lara Campher (@CampherLara) reported

    @ThreeUK why let people sign up for contracts at a set price and then charge more when one of your staff make a mistake and cancel a Direct Debit increasing the payment price! Will most definitely be moving providers when the contract ends!!

  • jonaswalker65 Jon Walker (@jonaswalker65) reported

    @ThreeUKSupport The signal, although less powerful, seems to be more consistent for streaming etc now. I am reaching speeds that I was getting before. If things improve I might give you a second chance and not look elsewhere for my supply as I’m out of contract

  • chrisrobson1163 Robbo@pitchside7 (@chrisrobson1163) reported

    @ThreeUKSupport what's happened to the signal in YO86NN

  • CampherLara Lara Campher (@CampherLara) reported

    @ThreeUKSupport Although the payment was cancelled through miscommunication?! The customer service that’s been provided by 3 over the last few months has been well below par in a number of issues so I can’t say I’m surprised by this either, just looking to up the income!

  • Stu_Lambert Stuart Lambert (@Stu_Lambert) reported

    @ThreeUKSupport So your message that suggests work is being completed is inaccurate. We have instead received sub par service for the last few days!

  • Joe_Damarsio Joe Powell (@Joe_Damarsio) reported

    @ThreeUKSupport Hi 3 my old mobile number was supposed to be moved from my old network to 3 on the 24th but it has not done so. I'm also getting access denied when I try to sign in to my3 and use the website, even the homepage. Is there anything you can do to help?

  • minemartina Mine (@minemartina) reported

    @ThreeUKSupport I was expecting almost all calls to be on WiFi call as at home, but this month that doesn’t seem to be the case.. is there a problem with it?

  • adfergy Adam Ferguson (@adfergy) reported

    @ThreeUKSupport Hi. I'm trying to switch my old number from a different network to Three, but I keep getting this message: "An unknown error has occurred". The old and new numbers and PAC code are all correct. Any thoughts? Thanks.

  • tonyeward Tony Ward (@tonyeward) reported

    @ThreeUK I can't get into my account, if I try to change my password I get the error my3auth.text.generic.error. I have tried on several computers and different browsers. Can you help?