3 (Three) Outage in Luton, England

@ThreeUK when will esim be available on your network?

@ThreeUK @ThreeUKSupport what is going in in MK452, we have been without meaningful signal since the weekend. A double whammy when you rely on the network for mobile phones and broadband! Please can I get an update as your website offers k timescale.

@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK

@ThreeUK decided to get a contract with you last week, what a mistake. Receiving multiple SIM cards in someone else’s name. Not yet received new phone. When I call for help after 28 mins I get told they can’t help because they have the wrong date of birth

Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!

Just had an issue and I needed to speak to someone urgently from @ThreeUK and the customer service and speed and communication was awful. The guy I spoke to sounded like he was in his car being an Uber driver.

@ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?

@ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?

Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!

@ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs

@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened

@ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.

@ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?

@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!

@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this

@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network

The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!

@ThreeUK has abandoned its customers! There’s zero customer service if you have a problem. No response from @ThreeUKSupport and a useless chatbot. Online “My 3” is down too 😔

@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.

@ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡

@ThreeUKSupport I received a phone call from 3 earlier today to place an order for a new SIM card. The lady on the phone advised that the order had gone through and I’d receive email confirmation but I’m yet to receive anything. Any chance you could help?

@ThreeUKSupport This has been sorted now. Someone randomly sent me a text message to reset my email and now it's working. My wife's one also has the same issue I did....

@ThreeUK I need help cancelling the add-on data I have. I have tried online multiple times and messaged the live chat too but every time they say it’s sorted and it hasn’t been!! I’m sick of paying for something I’ve been trying to cancel for months

Got no internet on my phone @ThreeUK @ThreeUKSupport and I’ve got full signal and plenty of data ... I’ve not been with 3 long and so far I’m so unimpressed #rubbish #three #internetdown

@ThreeUKSupport 4g Network service in Walsall WS4 has been almost non existent all week. Came back for a few hours one evening but down again now. No bars visible and WiFi calling is enabled. Any update on this?

@ThreeUKSupport It was 7 years ago I’d imagine I did , I don’t even have the tablet any more ! It was also a very cheap one at the time? So why should I still be paying for it ? I’ve probably paid the price 7 times over! Surely three can see it isn’t being used ? Why have I never been contacted

@FGWay1 @ThreeUK Hello, I’ve had quite a few 020 numbers in the past and I’ve just blocked them before. If you’re on iPhone, go into recent, press the information icon next to the cool, scroll down and select block this caller. This means that you won’t get messages or phone calls from them.

@ThreeUKSupport Years and years ago I’ve never used anything for at least 7 years

@ThreeUK can someone help I have a message from a company saying I owe £15 to three despite the fact I don’t have anything from Three ??? It’s affecting my credit score

@ThreeUKSupport Seriously Chris, I need someone to help me out here mate because @ThreeUK are driving me insane