3 (Three)

3 (Three) Outage Report in Welwyn Garden City, Hertfordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Welwyn Garden City, Hertfordshire, England 03/01/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent 3 (Three) outage reports came from the following cities: Enfield Town, London, Hemel Hempstead, St Albans, Luton and Stevenage.

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City Problem Type Report Time
United KingdomEnfield Town Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • _Only1Kelvin Kelvin Olasupo (@_Only1Kelvin) reported from Luton, England

    @ThreeUKSupport signal over here has been appalling. Can hardly load a page.

  • VickyPukis Vicks That Foreign (@VickyPukis) reported from London, England

    Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

  • StTwiggi StTwig (@StTwiggi) reported from Hemel Hempstead, England

    @ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊

  • kramit Mike Whitehouse (@kramit) reported from London Colney, England

    @ThreeUKSupport @BoeingBoy By “the area” you mean “the whole freeking country” by “should help” you mean “will make no sodding difference but will fob another one off” I feel sorry for the staff on @ThreeUKSupport they know it’s shite but can’t say otherwise.

  • DerinCag Derin Cag (@DerinCag) reported from Enfield Lock, England

    @ThreeUKSupport Yes, infact I over-emphasised it multiple times. Not sure it helps for your customer services team to be overseas, with access to millions of users data, sometimes in jurisdictions with a lack of regulatory justice or privacy laws.

  • R5Latvia Rihards (@R5Latvia) reported from London, England

    @ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

  • Rosie_flute Esther Robertson (@Rosie_flute) reported from Stevenage District, England

    @ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.

  • tomowoodland Tomo Woodland (@tomowoodland) reported from London Colney, England

    @ThreeUK has abandoned its customers! There’s zero customer service if you have a problem. No response from @ThreeUKSupport and a useless chatbot. Online “My 3” is down too 😔

  • CMoney_x Charn💜💛 (@CMoney_x) reported from Enfield Lock, England

    I’m so tired of @ThreeUK & their trash network. Absolute shit man.

  • KrobertsonKaren Karen ⚽️🍫 (@KrobertsonKaren) reported from Luton, England

    @ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

  • zoeycol Zoe. (@zoeycol) reported from London, England

    @amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

  • IbrahimCubuk ibrahim cubuk (@IbrahimCubuk) reported from Enfield Lock, England

    @ThreeUK i am disgusted by the way i have been treated by the customer services of three i have been your customer for 9 years i will cancel my account

  • verflucht Mr A$AP Verflucht Esq. (@verflucht) reported from Borehamwood, England

    @ThreeUKSupport I see. Just working backwards, I have no idea how this service signed me up. Research suggests that they have worked out a way to stealthily sign me up by embedding a sign-up form in YouTube ads. Which is insane itself. But you're telling me there is no way that I can tell...

  • Benkers_ Ben M (@Benkers_) reported from London Colney, England

    @ThreeUKSupport @pompeyvw I have the same issue, Central London and nothing loads at all, also the same in other places in the U.K. Hardly can use unlimited data

  • Tyler2709 Tyler (@Tyler2709) reported from Enfield Lock, England

    @ThreeUKSupport EN1 4RQ. Also attempted to use at NG18 and N17 areas. It clearly isn’t a connection issue as all other apps and services work fine, and that’s 3+ locations I’ve tried it in.

  • City_Simplicity CityOfSimplicity (@City_Simplicity) reported from London Colney, England

    @ThreeUKSupport I’ve run out of data and trying to get onto your new app is literally driving me mad. Errors non stop and I now can’t reset my password. So frustrating.

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

  • harryjpinnock Harry (@harryjpinnock) reported from Potters Bar, England

    @ThreeUKSupport Someone called me after I lodged a complaint, I was explaining what happened and they cut me off and haven’t rung me back. What a joke

  • CMoney_x Charn💜💛 (@CMoney_x) reported from Enfield Lock, England

    @ThreeUKSupport I appreciate your engineers trying to resolve these issues but this has been ongoing since I joined 3 which was almost a year ago. It’s definitely not a problem that will be sorted today.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • irish_nyc Irish Criminologist 🍀 (@irish_nyc) reported

    @ThreeUK Link doesn't work. Can you DM me

  • dynarfeic Dyn ar feic (@dynarfeic) reported

    @ThreeUKSupport Do you actually bother to read the thread. This has already been looked at twice. Your great advice of restart the router or phone doesn't work. If I drive down to a different mast I get 50mbps or more. It's a known problem ongoing for two months!!! DM me and I'll provide my no.

  • dynarfeic Dyn ar feic (@dynarfeic) reported

    @ThreeUKSupport i have been having issues with this for two months. Your website continually says you are fixing it. Beyond a joke now. I'll keep publicising it until you sort it. Last year 70mbps. Lately nothing, or 1.5mbps or rarely 10 mbps. Likely leaving next.month now.

  • sajidismael Sajid Ismael (@sajidismael) reported

    @EnormousLength @SuperSaf @ThreeUK What device are you using. I had issues with an iPhone X, antenna issues. Now I'm using iPhone 12 Pro Max, much better connectivity.

  • stegb1987 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🏳️‍🌈 (@stegb1987) reported

    @ThreeUKSupport hi is there any problems with mobile Internet and home broadband in the G20 6RL area can't seem to get any Internet right now this is the worst time I need

  • CaptainHippo Chris Cain (@CaptainHippo) reported

    @ThreeUKSupport Getting great download speeds from my 5G broadband - over 100Mbits/s at peak. However, upload speeds are poor at average 3-4Mbits/s. Can we please get a boost for upload? Gaming really needs 10Mbits/s upload for Xbox etc and work video calls would benefit too.

  • citytravelmary Mary (@citytravelmary) reported

    @ThreeUKSupport Please also advise any WiFi issues in Np4 today as been having trouble for last few days

  • Javierhumilde Javierhumilde (@Javierhumilde) reported

    @ThreeUK Data in Manchester is ****. Last contract with you.

  • Dikay32 Diana Slader (@Dikay32) reported

    @ThreeUK I’m in Norfolk on holiday. My husband (with @EE ) has had a good connection- I’m using his data now, but mine has been really poor. Any plans to improve? I’m wondering whether to switch as we’re here regularly.

  • theMojoWill Will Wilson (@theMojoWill) reported

    Being a @ThreeUK customer really makes me appreciate WiFi. Which I don’t have for a whole week so stuck hotspotting to my wife’s phone who is with a proper network that, you know, works.