3 (Three)

3 (Three) Outage Report in Welwyn Garden City, Hertfordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Welwyn Garden City, Hertfordshire, England 12/12/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent 3 (Three) outage reports came from the following cities: London, Barnet, Stevenage and Luton.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • Dazza_Flatt Darren Flatt (@Dazza_Flatt) reported from Loughton, England

    @ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2

  • aroundthehouses Mark Newton (@aroundthehouses) reported from Bricket Wood, England

    Just had an issue and I needed to speak to someone urgently from @ThreeUK and the customer service and speed and communication was awful. The guy I spoke to sounded like he was in his car being an Uber driver.

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • Christi68369840 mep (@Christi68369840) reported from Barnet, England

    @KissFMUK @ThreeUK My iPhone 5 is broken & barely working 😔 #KISSiPhone12

  • MacFreakish Harry Sanganee (@MacFreakish) reported from Luton, England

    Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!

  • JohnGregory0532 John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England

    Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

  • LiamNBooth Liam Booth (@LiamNBooth) reported from London Colney, England

    @ThreeUK when will esim be available on your network?

  • Dazza_Flatt Darren Flatt (@Dazza_Flatt) reported from Loughton, England

    @ThreeUKSupport charged £15. Can you please help me get this resolved. I still have the email. And have sent proof but no one has got back to me. Thank you. 2/2

  • Dazza_Flatt Darren Flatt (@Dazza_Flatt) reported from Loughton, England

    @ThreeUKSupport Sorry, but you're not being very helpful. It's quite straight forward. I'll say it again. I selected the £10 a month option but I've been put on a £15 a month plan. It's unacceptable. Can I just cancel the contract and I'll just go with somebody else.

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • shekcheung S Cheung (@shekcheung) reported from Luton, England

    @ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs

  • Andyswann45 Andy Swann (@Andyswann45) reported from Abbots Langley, England

    @ThreeUK hi, twice this morning I’ve been deliberately cut off by your customer services because I politely disagreed with that they were saying. Do you think that is acceptable? How should I now go about having my issue rectified? Thanks

  • JohnGregory0532 John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England

    Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

  • Abboir_ Abby (@Abboir_) reported from Hemel Hempstead, England

    @ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • peter_hollas Peter (@peter_hollas) reported from Stevenage District, England

    @EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK

  • mattsimpt Matt Simpson (@mattsimpt) reported from Luton, England

    @ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?

  • projectzip Joe Brown (@projectzip) reported from Luton, England

    Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • davidbsmetana David Smetana (@davidbsmetana) reported from Barnet, England

    @ThreeUKSupport I’ve been on hold to support now twice for 45mins each time and then the call drops! I can’t use my phone! Please advise

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • LeonBanks Leon Banks (@LeonBanks) reported

    @ThreeUKSupport has three sorted it poor service out yet? Had to turn my 4G to 3G at Easter this year as the signal is horrendous!

  • planetf1 Nigel Jones (@planetf1) reported

    So on that @SMARTYMobileUK @ThreeUKSupport cell locally mostly failures to speedtest/load, with occasional bursts even to 10 Mbps down yet 0.1 Mbps up consistent with 2CA. Am on Band 20 up/primary Band 32 SDL d/load. Clearly B20 overloaded/broken at local cell. #fail

  • hayles1987 Hayley Price (@hayles1987) reported

    Absolutely disgusted at @ThreeUK Ordered an upgrade in October - cancelled it the next day and 2 months later they are still charging me for a phone I never received and plan I never started!! Telling me I’m liable for the cost despite the fact I’ve never received the phone.

  • Lightyear_87 Ryan M (@Lightyear_87) reported

    @Joe_DH @ThreeUK Cancel it, still within the cooling off period

  • ZenSnowboarder J (@ZenSnowboarder) reported

    @ThreeUKSupport Hey Three team. I’ve just been warned of a porting out scam. As a three customer, what does Three do to make sure numbers aren’t ported out to scammers? Cheers, J

  • Mfc_EliaRei 𝔅𝔲𝔫𝔫𝔶 ⛧ (@Mfc_EliaRei) reported

    @ThreeUK just transferred to your network and quite disappointed, my 4g is extremely slow, won't load videos or web pages - just times out - coverage in my area is apparently very good

  • aneliseb_X A (@aneliseb_X) reported

    @ThreeUKSupport your service is always poor as hell

  • lemonygrace Grace Ward (@lemonygrace) reported

    @ThreeUK last week I upgraded and sold faulty phone. Today spent 27 minutes on hold. Problem not resolved

  • JOAlexOK JoJo (@JOAlexOK) reported

    @ThreeUKSupport I do really need some help because I am locked out of the app and currently can't get a phone signal. Thanks

  • KaySarah Sarah Kenyon (@KaySarah) reported

    @ThreeUK I can’t log in to my account to make a payment due to errors. No one answers phones or responds to 2 letters I have sent you. Now I have email telling me my account is going to debt agency! Fed up and confused.