3 (Three) Outage Report in Welwyn Garden City, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at 3 (Three)
3 (Three) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Luton, Stevenage, Enfield Town and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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PelhamB
(@PelhamB) reported
from
London Colney, England
@ThreeUKSupport I don’t know how many times I can keep saying the same thing. There is no 4G, inside or outside, in CR2 8SY. I don’t care what your systems say. I’ve lived there since 2016 and have never ever ever ever got 4G there. Send your engineers there if you don’t believe me.
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CityOfSimplicity
(@City_Simplicity) reported
from
London Colney, England
@ThreeUKSupport I’ve run out of data and trying to get onto your new app is literally driving me mad. Errors non stop and I now can’t reset my password. So frustrating.
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Stuart Byrne
(@Casper_uk) reported
from
Enfield Lock, England
@ThreeUKSupport It really is disappointing. Your service has been getting slowly slower and slower over the last 6 months.
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@ThreeUK No service!
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!
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John O'Hare-Price
(@JohnOHarePrice) reported
from
London, England
@ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet
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I am the hip-hop-a-potamus
(@angelspitten) reported
from
London Colney, England
@ThreeUKSupport There's a few, that's what I mean. I have poor coverage from n4 to central London and down.
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Alexey
(@resoai) reported
from
Barnet, England
@dipen_nk @ThreeUKSupport No. I’ve contacted @ThreeUK via chat 4 more times and it looks like they are being ignorant of the issue.
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Ben M
(@Benkers_) reported
from
London Colney, England
@ThreeUKSupport @pompeyvw I have the same issue, Central London and nothing loads at all, also the same in other places in the U.K. Hardly can use unlimited data
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Tyler
(@Tyler2709) reported
from
Enfield Lock, England
@ThreeUKSupport EN1 4RQ. Also attempted to use at NG18 and N17 areas. It clearly isn’t a connection issue as all other apps and services work fine, and that’s 3+ locations I’ve tried it in.
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Mark
(@Blackcabmark) reported
from
London Colney, England
@ThreeUKSupport how bad is your coverage in central London today three contract are due to be renewed having serious doubts of them quite a few years being a customer
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Dan Stapley
(@Wreck_it_Dan) reported
from
Hitchin, England
@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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🎃🕸️Join the Euro & Schengen🕸️🎃 (αngus)
(@hibouxchouette) reported
from
Enfield Lock, England
Today's joint winners of the award for most reprehensibly shit customer service are @FT and @virginmedia. @ThreeUK lose out by a whisker.
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Alexey
(@resoai) reported
from
Barnet, England
@ThreeUKSupport This is not about outage, it is about a broken webpage not allowing us to turn on the feature you advertised! I’ve been to support chat many times and provided all the info. No one cares or acknowledges the issue!
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Shane Hewett
(@shanehewett) reported
from
Hatfield, England
@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊
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Alexey
(@resoai) reported
from
Barnet, England
@ThreeUKSupport All you need to do is to pass the information along with the screenshot to the developers to fix it. I’ve been to the chat 6 times already.
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
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anam🍂🍁
(@akok9618) reported
from
Watford, England
@ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Scott O'Rourke
(@ScottOR09) reported
@ThreeUK anyone having trouble getting tickets on pre sale, literally on the website at 10am the page loads but says no tickets??
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D James
(@DJames_alt) reported
@Tommyp9623 @norfolkbiguy @ThreeUK I just renewed a contract with them😪 however i did manage to get the price down from £50 a month to £30 a month (new phone included)
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atlas. 🏴☠️🌿
(@goblinpothos) reported
@ThreeUK your service is awful and your customer service is awful thank u for nothing x
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Hugh Givza-**** Esq
(@WGAFcouk) reported
Dear @ThreeUK you are one of the most unhelpful, ignorant, under-resourced and dishonest operations it has been my bad luck to get involved with. Anyone thinking of getting involved with you needs to think again. You should not be allowed to operate in the UK.
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Jonathan Pyle
(@jonopyle) reported
@ThreeUK I’ve had no 4G internet service for nearly 2 weeks now and has still not been resolved even though your customer service department said work had been completed. 0.20MB isn’t good enough I’m afraid.
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Paul Novell
(@n30vel) reported
@StickmanShouts @ThreeUK Sadly they have been like it for years , there data is patchy all over the place as is there phone signal but there price and tariffs ( unlimited data ) is un-matched which is what keeps them a float.
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Heather Butler
(@Heath_cb) reported
@ThreeUKSupport I also just spent ONE HOUR on the phone to your customer service department trying to sort this out which is going to cost me a ridiculous amount of money.
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Joanne Hayward
(@JoSewHayward) reported
@ThreeUK can you please advise when your mobile phone signal will be back up for RG30 I have had no mobile signal for three days and neither have my children, not ideal when they need to contact me to be collected etc. Thanks!
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JV
(@realjv) reported
@ThreeUKSupport Hi,I'm currently in the US and cannot get any connection to a mobile network with my 3 sim. What gives? I'd log in to my account and check roaming is enabled but I can't because I've no mobile connection so can't receive the authentication code via SMS. Help!
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Andy C
(@pipedown27) reported
@ThreeUKSupport 3 chat agents recommended different things. I had already checked them all. They tell you to restart and you lose connection. Terrible service. I will cancel at end of contract in august