3 (Three)

3 (Three) Outage Report in Welwyn Garden City, Hertfordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Welwyn Garden City, Hertfordshire, England 11/28/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent 3 (Three) outage reports came from the following cities: Barnet, London, Stevenage, Luton and Hertford.

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City Problem Type Report Time
United KingdomBarnet Internet
United KingdomBarnet Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • aroundthehouses Mark Newton (@aroundthehouses) reported from Bricket Wood, England

    Just had an issue and I needed to speak to someone urgently from @ThreeUK and the customer service and speed and communication was awful. The guy I spoke to sounded like he was in his car being an Uber driver.

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • MacFreakish Harry Sanganee (@MacFreakish) reported from Luton, England

    Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!

  • shekcheung S Cheung (@shekcheung) reported from Luton, England

    @ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs

  • MikeJoiner1965 Mike (@MikeJoiner1965) reported from Harpenden, England

    @ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.

  • Abboir_ Abby (@Abboir_) reported from Hemel Hempstead, England

    @ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?

  • davidbsmetana David Smetana (@davidbsmetana) reported from Barnet, England

    @ThreeUKSupport I’ve been on hold to support now twice for 45mins each time and then the call drops! I can’t use my phone! Please advise

  • Shannon1music Shannon Noquet - page (@Shannon1music) reported from Ware, England

    @ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast

  • mattsimpt Matt Simpson (@mattsimpt) reported from Luton, England

    @ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?

  • chardean_x Charlotte (@chardean_x) reported from Broxbourne District, England

    not had signal in my house on my phone since March @ThreeUK please sort your customer service out

  • JohnGregory0532 John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England

    Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

  • HemelAllotment KJ (@HemelAllotment) reported from Hemel Hempstead, England

    @ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?

  • projectzip Joe Brown (@projectzip) reported from Luton, England

    Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!

  • Jubballama ⋆☆ 𝒥𝑒𝓈𝓈 ⁷ᴀᴛ ʜᴏᴍᴇ☆⋆💜⋆ ⟭⟬ 𝙿𝚊𝚛𝚝 𝚛𝚎𝚜𝚝 ⟬⟭ (@Jubballama) reported from Barnet, England

    Hi @ThreeUK I have absolutely no signal when going around London?????? Again, how many times is this gonna happen 🙃

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • JohnGregory0532 John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England

    Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • karenmavx Karen Mavundukure (@karenmavx) reported from Stevenage District, England

    @ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Pazza1989 Sarah Paragreen (@Pazza1989) reported

    Anyone else on @ThreeUK network and having really bad issues with their network dropping out.

  • Juk3n **** Gaines (@Juk3n) reported

    @ThreeUK Phone stolen after 8pm, can i get in touch with 3? **** NO I CAN'T. Cant cancel my phone until 8am eh? If i had an **** cavity on the tip of my elbow, it would prove marginally more useful to me than 3 is right now.

  • Anth__Baker Anthony Baker (@Anth__Baker) reported

    @ThreeUKSupport I’ll be calling again for the 6th time tomorrow to try and get proof of blockage for a phone I reported lost over a week ago. Is there anything you can do to help?

  • unciemarsh Chris Marshall (@unciemarsh) reported

    @ThreeUKSupport Any idea when the works, network issue will be finished?

  • granty3333 Grant Nichols (@granty3333) reported from City of London, England

    @ThreeUK problems in central London with service ?? What’s happening??

  • DemiJGee Demi-Jade McGee✨ (@DemiJGee) reported

    @ThreeUK I need help please my sister in law has a new phone and is paying monthly but lost her SIM card within a day. Tried to order one online but no luck. Please help

  • millymouse_x Milly (@millymouse_x) reported

    @ThreeUKSupport Please for the love of god can you stop making calls end after 2 hours? Being on hold for 100 minutes and then finally having my issue being sorted when the call drops off is quite literally the worst. Want to cry thinking of being on hold for another 90 mins.

  • Gaylussite 🥑 Na₂Ca(CO₃)₂•5H₂O 🌳🚴🏼‍♂️🌳 (@Gaylussite) reported

    @ThreeUKSupport hi is there work going on in E20? The signal has always been patchy but it’s got markedly worse recently. Even 4/5 bars of 4G nothing loads.

  • digitalkitten 𝕊𝕖𝕝𝕚𝕟𝕒 𝕂𝕪𝕝𝕖 (@digitalkitten) reported

    Hello again @ThreeUKSupport it’s been yet another 7 days and my internet is still not working. That makes it a month in total now. Same old chestnut “masts being worked on” and there are people in my postcode who’ve been without service for much longer. What the heck is going on?

  • notinusagex Not Used (@notinusagex) reported

    @HighlanderToby @ThreeUKSupport happened to me a few weeks ago, i have to pay via 333 as i cancelled my direct debit by mistake 5 years ago and they still havent managed to set it back up 🙄 (online, telephone and instore) and 333 had also gone down. It was down nearly 5 days so I was overdue, (continue on)