3 (Three)

3 (Three) Outage Report in Welwyn Garden City, Hertfordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Welwyn Garden City, Hertfordshire, England 02/26/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent 3 (Three) outage reports came from the following cities: London, Hemel Hempstead, St Albans, Luton, Stevenage and Enfield Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomHemel Hempstead Internet

Community Discussion

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3 (Three) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • HemelAllotment KJ (@HemelAllotment) reported from Hemel Hempstead, England

    @ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?

  • Jubballama ⋆☆ 𝒥𝑒𝓈𝓈 ⁷ᴀᴛ ʜᴏᴍᴇ☆⋆💜⋆ ⟭⟬ 𝙿𝚊𝚛𝚝 𝚛𝚎𝚜𝚝 ⟬⟭ (@Jubballama) reported from Barnet, England

    Hi @ThreeUK I have absolutely no signal when going around London?????? Again, how many times is this gonna happen 🙃

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • kaakacweyn raage ahmed (@kaakacweyn) reported from Luton, England

    @ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this

  • tomowoodland Tomo Woodland (@tomowoodland) reported from London Colney, England

    @ThreeUK has abandoned its customers! There’s zero customer service if you have a problem. No response from @ThreeUKSupport and a useless chatbot. Online “My 3” is down too 😔

  • projectzip Joe Brown (@projectzip) reported from Luton, England

    Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!

  • karenmavx Karen Mavundukure (@karenmavx) reported from Stevenage District, England

    @ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened

  • loraineff LYF (@loraineff) reported from London, England

    @ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

  • HemelAllotment KJ (@HemelAllotment) reported from Hemel Hempstead, England

    The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • MikeJoiner1965 Mike (@MikeJoiner1965) reported from Harpenden, England

    @ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.

  • JohnGregory0532 John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England

    Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • Shannon1music Shannon Noquet - page (@Shannon1music) reported from Ware, England

    @ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast

  • chardean_x Charlotte (@chardean_x) reported from Broxbourne District, England

    not had signal in my house on my phone since March @ThreeUK please sort your customer service out

  • SamueltoeToe SAMUKA (@SamueltoeToe) reported from Enfield Lock, England

    @ThreeUK my internet is not working and I pay everymoth £72.13 for a unlimited internet. Please Could you fix it. Thanks

  • hibouxchouette α (@hibouxchouette) reported from Enfield Lock, England

    @ThreeUKSupport Still broken. Still on 'try later' every single time I've tried later.

  • kaakacweyn raage ahmed (@kaakacweyn) reported from Luton, England

    @ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network

  • shekcheung S Cheung (@shekcheung) reported from Luton, England

    @ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs

  • ErminiaColucci Erminia Colucci (@ErminiaColucci) reported from London, England

    @ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Anthony_Burwood Tony Burwood (@Anthony_Burwood) reported

    @ThreeUKSupport help needed after filling in the online form ,chatting to customer support three times ,having guarantees ...my number still not ported across ,find me some one who can actually do this

  • kirstywoolven Kirsty Woolven 🎄 (she/her) (@kirstywoolven) reported

    @ThreeUKSupport what do I gotta do to get a refund from you guys? Phone support don't provide support and live chat can't do anything either. Hopefully I don't get disconnected while being put through to complaints (again) 👍

  • pauly Paul Clarke 🌱 (@pauly) reported

    @ThreeUK @ThreeUKSupport hi I had 4g broadband with you for a year, I need to cancel it but you're still charging me. I can't log into a three account without a phone number but I don't know the phone number I never used it. Can you help please?

  • Laurenndixon_ Lauren (@Laurenndixon_) reported

    @ThreeUKSupport Hi I spoke to someone about this the other day, was told my old number would be transferred over today - that number is now not working and the three number is the only one that’s working when it’s not the number I want. What am I meant to do? This was meant to be sorted today

  • therobwatson Rob (@therobwatson) reported

    A glorious day. I left @ThreeUK yesterday after 6 months + of constantly failing signal in Salisbury. Although the chap on the live chat was helpful - it would help if we weren't consistently told 'we are aware of a fault' or 'we are upgrading the tower'. #three #nosignal

  • tom_marzipan Tom (@tom_marzipan) reported

    @ThreeUKSupport Hi there. I can’t log in to my account. I’m using the correct password, but neither your app nor your site recognise it. When I try to reset the password, the email link arrives correctly, but I get an error message each time I try to choose a new one. Please fix!

  • itsalexnicol alexnicol (@itsalexnicol) reported

    @ThreeUK No. I've called in August, September, October and November to get payment dates changed and still they're being taken at the wrong time. Stores won't help because of fraud. The web chat won't help because of fraud, the phone lines take best part of an hour to get through...

  • ChrisLongbottom Chris Longbottom (@ChrisLongbottom) reported

    @ThreeUKSupport morning is the network down? Wasn’t working yesterday or today

  • david_scobie96 David Scobie (@david_scobie96) reported

    @jamesharvey1996 @ThreeUKSupport Dinny blame them you putting down the wrong address when you ordered it

  • nass_tt TT_Nass (@nass_tt) reported

    @ThreeUK customer service is absolutely appalling. Been on the phone for almost three hours nobody has taken my complaint seriously