3 (Three)

3 (Three) Outage Report in Welwyn Garden City, Hertfordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Welwyn Garden City, Hertfordshire, England 01/04/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Total Blackout (21%)

    Total Blackout (21%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent 3 (Three) outage reports came from the following cities: London, Enfield Town, St Albans, Barnet, Stevenage and Luton.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomEnfield Town Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • peter_hollas Peter (@peter_hollas) reported from Stevenage District, England

    @EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK

  • MacFreakish Harry Sanganee (@MacFreakish) reported from Luton, England

    Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!

  • ahmadjamal00 Ahmad Jamal (@ahmadjamal00) reported from Barnet, England

    @ThreeUKSupport I have been trying to reset my password for my3 since yesterday and getting the same error at the email verification stage "MY3-CHANGE-EMAIL-RESPONSE-ERROR".. Can you help please?

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • mullers72 Phil Mullin (@mullers72) reported from Welwyn Garden City, England

    So having just bought a @ThreeUKSupport PAYG SIM for my son as he's lost his phone, I can't register it online as it's down for technical maintenance but call the 0800 number. That's closed too. How do I get him sorted for school tomorrow? #Threeuk

  • davidbsmetana David Smetana (@davidbsmetana) reported from Barnet, England

    @ThreeUKSupport I’ve been on hold to support now twice for 45mins each time and then the call drops! I can’t use my phone! Please advise

  • Andyswann45 Andy Swann (@Andyswann45) reported from Abbots Langley, England

    @ThreeUK hi, twice this morning I’ve been deliberately cut off by your customer services because I politely disagreed with that they were saying. Do you think that is acceptable? How should I now go about having my issue rectified? Thanks

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • Dazza_Flatt Darren Flatt (@Dazza_Flatt) reported from Loughton, England

    @ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • maryumk1 Maryum Kureeman (@maryumk1) reported from Barnet, England

    @ThreeUKSupport hey I haven’t had any 3G or 4Gsince yesterday afternoon. Is there a problem?

  • LiamNBooth Liam Booth (@LiamNBooth) reported from London Colney, England

    @ThreeUK when will esim be available on your network?

  • lisaslolo Lisa Stout (@lisaslolo) reported from Stevenage District, England

    @ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !

  • Christi68369840 mep (@Christi68369840) reported from Barnet, England

    @KissFMUK @ThreeUK My iPhone 5 is broken & barely working 😔 #KISSiPhone12

  • Dazza_Flatt Darren Flatt (@Dazza_Flatt) reported from Loughton, England

    @ThreeUKSupport charged £15. Can you please help me get this resolved. I still have the email. And have sent proof but no one has got back to me. Thank you. 2/2

  • aroundthehouses Mark Newton (@aroundthehouses) reported from Bricket Wood, England

    Just had an issue and I needed to speak to someone urgently from @ThreeUK and the customer service and speed and communication was awful. The guy I spoke to sounded like he was in his car being an Uber driver.

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • Dazza_Flatt Darren Flatt (@Dazza_Flatt) reported from Loughton, England

    @ThreeUKSupport Sorry, but you're not being very helpful. It's quite straight forward. I'll say it again. I selected the £10 a month option but I've been put on a £15 a month plan. It's unacceptable. Can I just cancel the contract and I'll just go with somebody else.

  • CFCJourno Paul Lagan (@CFCJourno) reported from London Colney, England

    @ThreeUK @ThreeUKSupport @three_broadband just received this text from you. We've fixed the problem you reported. Restart your device and try again. If you're still having problems, please let us know Nope, nothing has changed - why did you send me this? U trying to wind me up?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • LADANLDN .🇸🇴 (@LADANLDN) reported

    @ThreeUK your agents in the India call centre need to stop pretending they can’t hear me. I’ve called 4 times every single one of them introduce themselves and the second I explain the issue they pretend they can’t hear me. Sort it out!

  • TheAnxiousTeac2 Leooooo (@TheAnxiousTeac2) reported

    @ThreeUKSupport Laughed in my face and refused to help. I've been over charged by almost £80

  • LuSchmoo Lu (@LuSchmoo) reported

    @ThreeUKSupport Hello, how much does it cost to call the non emergency NHS number 111?

  • TheAnxiousTeac2 Leooooo (@TheAnxiousTeac2) reported

    @ThreeUKSupport I have been given the run around when it comes to trying to get a refund by being given fake numbers and sent to technical support who can't do ****. I just want my money back.

  • pjrichards2005 Paul Richards (@pjrichards2005) reported

    @ThreeUKSupport To receive an incorrectly addressed letter which basically says 'we're not listening to you so go and complain to an ombudsman' is appalling. It is clear no one has listened to the back story or is willing to explain to me why there was an issue with my complaint.

  • ww8avd Alice DEM (@ww8avd) reported

    @RosiePosieBTN @ThreeUK Been with 3 for years. Really happy with price and service in central Brighton. Disgusted with EE’s response though!

  • pjrichards2005 Paul Richards (@pjrichards2005) reported

    @ThreeUKSupport I have told you the issue so many times, via chat and through your call centre. I closed a pay monthly account in June '20 via your app and did not receive a PAC code as the SIM was used in a router. You took monthly payments from my account until I stopped it in Jan '21

  • pjrichards2005 Paul Richards (@pjrichards2005) reported

    @ThreeUKSupport I then was told that a resolution would be sent by email. In the email it stated if you weren't happy respond to the email. I did. I received another email saying someone would call in 7 days. I then received a letter saying you couldn't resolve the issue.

  • pjrichards2005 Paul Richards (@pjrichards2005) reported

    @ThreeUKSupport I have just spent the past 90mins trying to resolve the issue with your colleagues. It would be nice to be able to talk to someone in your refunds dept instead of doing this all via social media and chat functions. That doesn’t seem possible though!

  • tubblog Richard Tubb (@tubblog) reported

    @fonehouse I've emailed you regarding a Three SIM card I've purchased from you that I'm trying to activate. @ThreeUK won't let me transfer my existing Three number in on this new SIM and want me to cancel my contract with you to keep my no. Is there anything you can do to help?