3 (Three) Outage Report in Welwyn Garden City, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at 3 (Three)
3 (Three) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Enfield Town, Hemel Hempstead, St Albans, Luton and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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I am the hip-hop-a-potamus
(@angelspitten) reported
from
London Colney, England
@ThreeUKSupport There's a few, that's what I mean. I have poor coverage from n4 to central London and down.
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🎃🕸️Join the Euro & Schengen🕸️🎃 (αngus)
(@hibouxchouette) reported
from
Enfield Lock, England
Today's joint winners of the award for most reprehensibly shit customer service are @FT and @virginmedia. @ThreeUK lose out by a whisker.
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@ThreeUK No service!
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊
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Tyler
(@Tyler2709) reported
from
Enfield Lock, England
@ThreeUKSupport EN1 4RQ. Also attempted to use at NG18 and N17 areas. It clearly isn’t a connection issue as all other apps and services work fine, and that’s 3+ locations I’ve tried it in.
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed
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Stuart Byrne
(@Casper_uk) reported
from
Enfield Lock, England
@ThreeUKSupport It really is disappointing. Your service has been getting slowly slower and slower over the last 6 months.
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Alexey
(@resoai) reported
from
Barnet, England
@dipen_nk @ThreeUKSupport No. I’ve contacted @ThreeUK via chat 4 more times and it looks like they are being ignorant of the issue.
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PelhamB
(@PelhamB) reported
from
London Colney, England
@ThreeUKSupport I don’t know how many times I can keep saying the same thing. There is no 4G, inside or outside, in CR2 8SY. I don’t care what your systems say. I’ve lived there since 2016 and have never ever ever ever got 4G there. Send your engineers there if you don’t believe me.
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!
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anam🍂🍁
(@akok9618) reported
from
Watford, England
@ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service
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CityOfSimplicity
(@City_Simplicity) reported
from
London Colney, England
@ThreeUKSupport I’ve run out of data and trying to get onto your new app is literally driving me mad. Errors non stop and I now can’t reset my password. So frustrating.
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Alexey
(@resoai) reported
from
Barnet, England
@ThreeUKSupport All you need to do is to pass the information along with the screenshot to the developers to fix it. I’ve been to the chat 6 times already.
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Dan Stapley
(@Wreck_it_Dan) reported
from
Hitchin, England
@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
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Mark
(@Blackcabmark) reported
from
London Colney, England
@ThreeUKSupport how bad is your coverage in central London today three contract are due to be renewed having serious doubts of them quite a few years being a customer
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Ben M
(@Benkers_) reported
from
London Colney, England
@ThreeUKSupport @pompeyvw I have the same issue, Central London and nothing loads at all, also the same in other places in the U.K. Hardly can use unlimited data
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Shane Hewett
(@shanehewett) reported
from
Hatfield, England
@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing
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John O'Hare-Price
(@JohnOHarePrice) reported
from
London, England
@ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet
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Alexey
(@resoai) reported
from
Barnet, England
@ThreeUKSupport This is not about outage, it is about a broken webpage not allowing us to turn on the feature you advertised! I’ve been to support chat many times and provided all the info. No one cares or acknowledges the issue!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Shahid
(@Shahiduk814) reported
@ThreeUKSupport There is no service in my area ever time I call they say let’s try this if it doesn’t work we will cancel the contract. And now when I have done everything they want money for the whole year .
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LondonMacUserGroup
(@londonmacgroup) reported
@jamesbrobinson @OliverJHaslam @ThreeUKSupport This is interesting as we haven’t seen this at all! Works fine on “3’s 5G network”
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Melonie Isaacs
(@MelonieIsaacs) reported
@ThreeUK Your service is very misleading and being offered a new deal with no upfront cost because my handset is faulty was great until I was hit with my end of contract amount even after I had explicitly told the advisor that I could not afford ANY upfront fee! Angry customer!
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Richard Ireland
(@richardireland) reported
@ThreeUKSupport Nothing has helped. The call centre idiots don't help. You have accepted a fraudulent order on my account more easily than you will accept a termination request. So you enable fraudsters and breach legitimate customer rights? That's a good look
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PTI Tehsil Kotli AJK
(@UkKashmiri) reported
@ThreeUK I upgraded my 2 contracts and got good deals but later they sent me 3 contract letters with completely diffrent deals. Then i did complain Ref 30899734 but they also tried to help colleagues. I have all conversations recordings. They all liars and waste of time.
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Sarah Thomas
(@SarahThom29) reported
Absolutely disgusted with @ThreeUK. Your rules and regs are unethical and completely disregard people's confidentiality, dignity and respect. You really do want to rethink how a) your shops treat people and b) how to deal with this covid situation. Shocking!
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Squeak Cornwall...
(@Squeak1878) reported
@MrJoeRobinson @ThreeUK @EE ******* that is cheap, you was that with?
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𝔎𝔞𝔱𝔦𝔢
(@KatieLouGordon) reported
@ThreeUKSupport I've got insurance with three which comes with free screen repairs but can't find anything online with how to organise this can someone help please my screen is in tatters
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Just Tottenham News
(@JustTottenham) reported
@MeerSaid2 @SAnderson78uk I've been with @ThreeUK several years & never thought of switching, coverage good, customer service excellent & some brilliant deals. No problems using abroad either.
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Richard Ireland
(@richardireland) reported
@ThreeUKSupport What's the point? I just want to end service and leave. I am out of contract. Your 'systems' won't let me which seems to breach my consumer rights