3 (Three) Outage Report in Welwyn Garden City, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Hemel Hempstead, St Albans, Luton, Stevenage and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Hemel Hempstead |
Internet | |
| London |
||
| London |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Lisa Stout
(@lisaslolo) reported
from
Stevenage District, England
@ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !
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Peter
(@peter_hollas) reported
from
Stevenage District, England
@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
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Liam Booth
(@LiamNBooth) reported
from
London Colney, England
@ThreeUK when will esim be available on your network?
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Abby
(@Abboir_) reported
from
Hemel Hempstead, England
@ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2
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David Smetana
(@davidbsmetana) reported
from
Barnet, England
@ThreeUKSupport I’ve been on hold to support now twice for 45mins each time and then the call drops! I can’t use my phone! Please advise
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Ahmad Jamal
(@ahmadjamal00) reported
from
Barnet, England
@ThreeUKSupport I have been trying to reset my password for my3 since yesterday and getting the same error at the email verification stage "MY3-CHANGE-EMAIL-RESPONSE-ERROR".. Can you help please?
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
Just had an issue and I needed to speak to someone urgently from @ThreeUK and the customer service and speed and communication was awful. The guy I spoke to sounded like he was in his car being an Uber driver.
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport charged £15. Can you please help me get this resolved. I still have the email. And have sent proof but no one has got back to me. Thank you. 2/2
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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mep
(@Christi68369840) reported
from
Barnet, England
@KissFMUK @ThreeUK My iPhone 5 is broken & barely working 😔 #KISSiPhone12
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Maryum Kureeman
(@maryumk1) reported
from
Barnet, England
@ThreeUKSupport hey I haven’t had any 3G or 4Gsince yesterday afternoon. Is there a problem?
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Sorry, but you're not being very helpful. It's quite straight forward. I'll say it again. I selected the £10 a month option but I've been put on a £15 a month plan. It's unacceptable. Can I just cancel the contract and I'll just go with somebody else.
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Andy Swann
(@Andyswann45) reported
from
Abbots Langley, England
@ThreeUK hi, twice this morning I’ve been deliberately cut off by your customer services because I politely disagreed with that they were saying. Do you think that is acceptable? How should I now go about having my issue rectified? Thanks
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Harry Sanganee
(@MacFreakish) reported
from
Luton, England
Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!
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Phil Mullin
(@mullers72) reported
from
Welwyn Garden City, England
So having just bought a @ThreeUKSupport PAYG SIM for my son as he's lost his phone, I can't register it online as it's down for technical maintenance but call the 0800 number. That's closed too. How do I get him sorted for school tomorrow? #Threeuk
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Taylor
(@CraigTaylor92) reported
Suzi on the @ThreeUKSupport live chat was able to access my account using certain personal details but Maxine is magically unable to and says she’ll lose her job if she takes those details. Why is you service so inconsistent?
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Craig Taylor
(@CraigTaylor92) reported
@ThreeUKSupport The guy on Live Chat on Wednesday said the refund request looked good and I’d receive the money the next day. All I tried to do today was find out when this would arrive and no one is able to help
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Ollyjoe123
(@ollyjoe123) reported
@ThreeUKSupport Hi good morning. No I’m not getting anything text messages at all. I’m in South American and getting signal is very very difficult. Is there any other way of getting the code?
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Francesca Renèe Reid
(@FrancescaRenee3) reported
@ThreeUK my signal dropped off for 3G/4G from midnight last night and is exceptionally patchy still. I live in East London, can you update me as to what is going on?
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KarenRowe
(@MrsBlackStar15) reported
@ThreeUK customer service used to be so good. Broadband and three phones on contract with them for 10yrs. No Wi-Fi for 2 months. No mobile internet & calls drop out every 15 mins. Nothing they’ve suggested worked. They’ve now admitted it’s a network issue. (1 of 2)
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Toji Fushiguro
(@phuIani) reported
@ThreeUK you should be ashamed by the state of your service i barely ever see 5G on my phone you are NOTHING i am switching over to O2 🙏🏾
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A O
(@AO12858090) reported
@ThreeUK I have been a customer for 7 years and my sim stopped working so I get a replacement, 3 days later the replacement is not working and your system won’t cancel that sim or let me get a new one in store! What a joke, phone not working and I want to cancel my contract
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Luke Redpath
(@lukeredpath) reported
from
London Colney, England
@ThreeUKSupport are you having network problems? I’m in the west end of London and my reception and internet speeds are dreadful - unusable even.
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Victoria
(@LadyVictoria03) reported
@ThreeUKSupport I did 2 days ago, they were only able to confirm there is an issue with the mast, they were not able to give me any more information.
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Craig Taylor
(@CraigTaylor92) reported
Honestly, @ThreeUK @ThreeUKSupport are the most customer unfriendly company. Full stop. Can you provide me the details I need to serve court papers against you as this seems to be the only way of getting my refund.