3 (Three) Outage Report in Welwyn Garden City, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at 3 (Three)
3 (Three) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Luton, Stevenage, Enfield Town and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Joe Brown
(@projectzip) reported
from
Luton, England
Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
Just had an issue and I needed to speak to someone urgently from @ThreeUK and the customer service and speed and communication was awful. The guy I spoke to sounded like he was in his car being an Uber driver.
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S Cheung
(@shekcheung) reported
from
Luton, England
@ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Abby
(@Abboir_) reported
from
Hemel Hempstead, England
@ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Matt Simpson
(@mattsimpt) reported
from
Luton, England
@ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?
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mep
(@Christi68369840) reported
from
Barnet, England
@KissFMUK @ThreeUK My iPhone 5 is broken & barely working 😔 #KISSiPhone12
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Peter
(@peter_hollas) reported
from
Stevenage District, England
@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
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Harry Sanganee
(@MacFreakish) reported
from
Luton, England
Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!
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Andy Swann
(@Andyswann45) reported
from
Abbots Langley, England
@ThreeUK hi, twice this morning I’ve been deliberately cut off by your customer services because I politely disagreed with that they were saying. Do you think that is acceptable? How should I now go about having my issue rectified? Thanks
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Liam Booth
(@LiamNBooth) reported
from
London Colney, England
@ThreeUK when will esim be available on your network?
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2
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Karen Mavundukure
(@karenmavx) reported
from
Stevenage District, England
@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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David Smetana
(@davidbsmetana) reported
from
Barnet, England
@ThreeUKSupport I’ve been on hold to support now twice for 45mins each time and then the call drops! I can’t use my phone! Please advise
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@LeftHandedDave) reported
@Haitch7 @ThreeUK I've been using Vodafone (or one of its fronts- Voxi, Talkmobile etc) for 5 years with zero issues. It's the only one I've found with reliable coverage in the Highlands, and indeed central Edinburgh. (tried Smarty once - which uses Three: no coverage in some Edinburgh streets)
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Tee
(@mr_notorious_t) reported
@ThreeUKSupport when will network come back up. Can't make or receive phone calls.
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Elena Feick
(@ElenaFeick) reported
@ThreeUK Using Wetherspoon WiFi to say, DATA is NOT working please fix it!! Glasgow/Paisley area.
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Lewy
(@FemaleCule) reported
3 network has to be the most unreliable network ever!!! @ThreeUK
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MishMash
(@MishMashLove) reported
@ThreeUK why are you always down? can’t receive calls or make calls
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Claire Godsall
(@ClaireGodsall) reported
@ThreeUK Omg just calm down and let them fix it!!!! Sometimes things break and need to be fixed, just like a car or a household appliance. Jeez
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Andy Armstrong
(@andypelaw) reported
@ThreeUK Data services are not working.
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Simon Woodman-Lebeau
(@SimonLebeau7) reported
@realRichardCase @ThreeUK Someone get the man a mint, he’s talking ****.
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Hilary
(@Hilary86894397) reported
@ThreeUKSupport I can’t make or receive calls today. Shouldn’t be a signal problem as I am on my home WiFi and have WiFi calling on. I have checked with another 3 customer having same issue. We have both restarted our phones but still doesn’t work.
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🏴🍀Kev Dunn🍀🏴
(@kevza1978) reported
@ThreeUK Also intermittent loss of signal.