3 (Three)

3 (Three) Outage Report in Welwyn Garden City, Hertfordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Welwyn Garden City, Hertfordshire, England 12/29/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Total Blackout (23%)

    Total Blackout (23%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent 3 (Three) outage reports came from the following cities: London, St Albans, Barnet, Stevenage and Luton.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • Dazza_Flatt Darren Flatt (@Dazza_Flatt) reported from Loughton, England

    @ThreeUKSupport charged £15. Can you please help me get this resolved. I still have the email. And have sent proof but no one has got back to me. Thank you. 2/2

  • CFCJourno Paul Lagan (@CFCJourno) reported from London Colney, England

    Hi all @ThreeUK customers who live in central London (Victoria/Pimlico) - can I ask if your signal crashed in the past seven weeks? A mast was taken away suddenly with no warning to customers. I’m also looking to other providers to DM me their offer as an alternative supplier.

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @ThreeUKSupport I have no wifi due to @virginmedia and no phone signal due to you!!

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @ThreeUKSupport Hi, it’s EN9 1UH my device is iPhone 12. I actually have to be upstairs to get any sort of signal strength with 4G. So currently unable to use my phone in my house unless I’m upstairs 👍🏻

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • CFCJourno Paul Lagan (@CFCJourno) reported from London Colney, England

    Loving the @ThreeUK TV advert - ‘Big Network’ slogan. 👍 one thought thou - why did you not replace vital mast taken down in heart of central London cutting off thousands of Three users from the ‘Big Network’

  • peter_hollas Peter (@peter_hollas) reported from Stevenage District, England

    @EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK

  • ahmadjamal00 Ahmad Jamal (@ahmadjamal00) reported from Barnet, England

    @ThreeUKSupport I have been trying to reset my password for my3 since yesterday and getting the same error at the email verification stage "MY3-CHANGE-EMAIL-RESPONSE-ERROR".. Can you help please?

  • Christi68369840 mep (@Christi68369840) reported from Barnet, England

    @KissFMUK @ThreeUK My iPhone 5 is broken & barely working 😔 #KISSiPhone12

  • maryumk1 Maryum Kureeman (@maryumk1) reported from Barnet, England

    @ThreeUKSupport hey I haven’t had any 3G or 4Gsince yesterday afternoon. Is there a problem?

  • mullers72 Phil Mullin (@mullers72) reported from Welwyn Garden City, England

    So having just bought a @ThreeUKSupport PAYG SIM for my son as he's lost his phone, I can't register it online as it's down for technical maintenance but call the 0800 number. That's closed too. How do I get him sorted for school tomorrow? #Threeuk

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @ThreeUKSupport I appreciate that but I’m currently in a position where @virginmedia are useless and unable to fix cables and you now working on masts meaning I can’t even use my phone network. So between both multi million pound companies you’re screwing me royally!!

  • Andyswann45 Andy Swann (@Andyswann45) reported from Abbots Langley, England

    @ThreeUK hi, twice this morning I’ve been deliberately cut off by your customer services because I politely disagreed with that they were saying. Do you think that is acceptable? How should I now go about having my issue rectified? Thanks

  • j_adire 杰伊 丹尼尔 (@j_adire) reported from London Colney, England

    @ThreeUK how do I leave your network and switch to a different provider. I was in Victoria station and missed my train because I couldn’t access the internet to view my ticket online and I have to pay £50 to use an Uber

  • LiamNBooth Liam Booth (@LiamNBooth) reported from London Colney, England

    @ThreeUK when will esim be available on your network?

  • lisaslolo Lisa Stout (@lisaslolo) reported from Stevenage District, England

    @ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !

  • Dazza_Flatt Darren Flatt (@Dazza_Flatt) reported from Loughton, England

    @ThreeUKSupport Sorry, but you're not being very helpful. It's quite straight forward. I'll say it again. I selected the £10 a month option but I've been put on a £15 a month plan. It's unacceptable. Can I just cancel the contract and I'll just go with somebody else.

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • CFCJourno Paul Lagan (@CFCJourno) reported from London Colney, England

    @ThreeUK @ThreeUKSupport @three_broadband just received this text from you. We've fixed the problem you reported. Restart your device and try again. If you're still having problems, please let us know Nope, nothing has changed - why did you send me this? U trying to wind me up?

  • Dazza_Flatt Darren Flatt (@Dazza_Flatt) reported from Loughton, England

    @ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • aaryxnprbhkr Aaryan P. (@aaryxnprbhkr) reported

    There's a @ThreeUK @ThreeUKSupport office on Oxford Street and other places in London but how sarcastic it is that there's no range as well no speed despite many offices. Great indeed! 5G isn't there and 4G sucks and at times the coverage bar drops to Zero '0'

  • GataliaNatalia Natalia Gatalia (@GataliaNatalia) reported

    @ThreeUKSupport Mind u, been paying all this time although I've been disconnected for months! I'm losing my mind trying to get my PAC code. Connect me to the network so I can get SMS or find another way to give it to me. I've had my number for over a decade. I need to keep it.

  • GataliaNatalia Natalia Gatalia (@GataliaNatalia) reported

    @ThreeUKSupport Mind u, been paying all this time although I've been disconnected for months! I'm losing my mind trying to get my PAC code. Please connect me to the network so I can get SMS or find another way to give it to me. I've had my number for over a decade. I need to keep it.

  • Tallinn86 Tallinn (@Tallinn86) reported

    @ThreeUK the biggest scam in Mobile Network history in Britain.

  • AlexandraHay10 Dr Alexandra Hay (@AlexandraHay10) reported

    @ThreeUKSupport I need a PAC code but keep getting system down text back for 2 days now - sort it out

  • Damo1016 Damo101 (@Damo1016) reported

    @ThreeUKSupport I literally just had my 4G on while on the plane as we landed to get a network to tell my mum I had arrived safely.. then before I know it, £35 charge!! And it’s remained off since.

  • Velocitoes Robert Sutherland (@Velocitoes) reported

    @ThreeUKSupport I’ve spoken with customer service who stated I have been billed for 11 months after cancelling because I didn’t use a pad code I didn’t ask for. This is a scam and I want a refund. Moving forward I will be taking legal action. Your company is fraudulent.

  • mrfrankowski Kon Frankowski (@mrfrankowski) reported

    Dear @ThreeUK - your service is currently obscenely bad. I called to cancel and your agent assured me it will improve. But it hasn’t and I doubt it will.

  • GataliaNatalia Natalia Gatalia (@GataliaNatalia) reported

    @ThreeUKSupport 5 calls, one which was 70min, 3 online chats and 1 email. No one has been able to solve my issue. I cannot log in to my account (due to the two step verification, which is by SMS) and I cannot request my PAC code by SMS because Three disconnected me from the network months ago.

  • abwales4 Andrew Breading 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@abwales4) reported

    Apart from Hermes I don't think Ive ever received as bad customer service as I have from @ThreeUK @ThreeUKSupport .