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3 (Three)

3 (Three) outages and service status in Welwyn Garden City, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Welwyn Garden City, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 18, 11:53 AM GMT+1.
  • 33% Internet (33%)
  • 33% Wi-fi (33%)
  • 33% Phone (33%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 22: Problems at 3 (Three)

3 (Three) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Welwyn Garden City, England

The most recent 3 (Three) outage reports came from the following cities: Luton, and Barnet.

CityProblem TypeReport Time
Luton Phone 4 days ago
Luton Wi-fi 22 days ago
Luton Internet 26 days ago
Barnet Total Blackout 1 month ago
Barnet Wi-fi 1 month ago
Barnet Phone 2 months ago

Nearby cities with recent reports

Luton

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • folaflash01
    FOLAFLASH🇳🇬🇬🇧 (@folaflash01) reported from Luton, England

    @ThreeUKSupport I’ve been talking to your support on 0800 358 9341 I expected a call back which I haven’t gotten can you DM please.

  • JaeStar101
    Jae Green 🇧🇸🇬🇧 (@JaeStar101) reported from London Colney, England

    @ThreeUK please give me a decent reason for why your service is getting so bad. How do I keep finding myself in the middle of central London with up to 3 bars & yet no data! 🤬 And I’m sick of hearing “please bear with us as we try to roll out 5G. What the hell am I paying for!

  • _Eon____
    Eon (@_Eon____) reported from Barnet, England

    @ThreeUKSupport @Computer_999 Same shit i was told moved to sky now for some sort of stable connection just to game on. 22ping 10mbps download and 5mbps no breaks in the speed no speed loss at peak times tbh its not the best speeds but it works when i need it.

  • aroundthehouses
    Mark Newton (@aroundthehouses) reported from Bricket Wood, England

    Just had an issue and I needed to speak to someone urgently from @ThreeUK and the customer service and speed and communication was awful. The guy I spoke to sounded like he was in his car being an Uber driver.

  • Casper_uk
    Stuart Byrne (@Casper_uk) reported from Enfield Lock, England

    @ThreeUKSupport It really is disappointing. Your service has been getting slowly slower and slower over the last 6 months.

  • chardean_x
    Charlotte (@chardean_x) reported from Broxbourne District, England

    not had signal in my house on my phone since March @ThreeUK please sort your customer service out

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from London Colney, England

    @VodafoneUK Thanks. It’s been such torture on @ThreeUK that I need to at least have an escape route if the situation is no better with you guys. Although im not sure any network could be quite as gut wrenchingly awful as they are.

  • MaxdMerc
    💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥 (@MaxdMerc) reported from Broxbourne District, England

    @ThreeUKSupport I hope so because this is poor.

  • akok9618
    anam🍂🍁 (@akok9618) reported from Watford, England

    @ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service

  • _rjrm
    RJRM (@_rjrm) reported from Hertfordshire, England

    @ThreeUKSupport So basically I pay £93 a month for a service which doesn’t work on trains and has unspecified mast failures. Brilliant.

  • M3lanieJC
    🍉Melon 🍉 (@M3lanieJC) reported from Watford, England

    No signal since approx 1900 @ThreeUK nothing unless Wi-fi is connected...

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from London Colney, England

    @richandprecious @Three_Is_Broken @ThreeUK You absolutely can leave if they fail to provide service. If give them notice that the service is down and it doesn’t improve demand to end your contract. If they don’t then that is one of the very few things that Ofcom can intervene with (the rest of the time they are useless)

  • kaakacweyn
    raage ahmed (@kaakacweyn) reported from Luton, England

    @ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this

  • Rosie_flute
    Esther Robertson (@Rosie_flute) reported from Stevenage District, England

    @ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.

  • zbmb90
    Brian Bowden (@zbmb90) reported from Stanstead Abbotts, England

    @ThreeUKSupport What’s going on? I have submitted a formal complaint. I no longer have home broadband and now I receive this! From Three: Your Mobile Broadband account is overdue which means your services will be suspended if there's no payment made.

  • shekcheung
    S Cheung (@shekcheung) reported from Luton, England

    @ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs

  • Tyler2709
    Tyler (@Tyler2709) reported from Enfield Lock, England

    @ThreeUKSupport EN1 4RQ. Also attempted to use at NG18 and N17 areas. It clearly isn’t a connection issue as all other apps and services work fine, and that’s 3+ locations I’ve tried it in.

  • CFCJourno
    Paul Lagan (@CFCJourno) reported from London Colney, England

    @ThreeUK @ThreeUKSupport @three_broadband just received this text from you. We've fixed the problem you reported. Restart your device and try again. If you're still having problems, please let us know Nope, nothing has changed - why did you send me this? U trying to wind me up?

  • MikeJoiner1965
    Mike (@MikeJoiner1965) reported from Harpenden, England

    @ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.

  • davidbsmetana
    David Smetana (@davidbsmetana) reported from Barnet, England

    @ThreeUKSupport I’ve been on hold to support now twice for 45mins each time and then the call drops! I can’t use my phone! Please advise

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • whatyouthayin
    whatyouthayin (@whatyouthayin) reported

    @LiveChatTH @ThreeUK Hi, I am having major issues working from home over the last week. Internet network drops out several times a day and need to unplug router to reset everytime. Please can someone advise what the issue it?

  • xChristine_Gx
    🎀Christine🎀 (@xChristine_Gx) reported

    @ThreeUKSupport I've received an email today saying you've passed my account to debt collectors, for a bill I've already paid, that isn't due until 8th June. I've tried using the online complaints form which isn't working. Where can I send my formal complaint?

  • DarylRayment
    Daryl Rayment (@DarylRayment) reported

    @ThreeUK why when I called up to sort out your company's mistake there is only idiots on your customer service phone lines that don't know they *** from their elbow and can't do anything to help . They lie , give you false information just to get you off the phone and no notes .

  • andreaowenss
    𝗔𝗻𝗱𝗿𝗲𝗮 (@andreaowenss) reported

    Hi @threeUK I have no issue with your contact centres being outsourced - what I do have an issue with is when they don't actually listen (or read on live chat) what you are actually telling them the problem is.

  • DF97678
    DF (@DF97678) reported

    @ThreeUKSupport why are there never any cafe Nero codes?

  • jandh65
    janice hughes (@jandh65) reported

    @ThreeUK How do you make a complaint? Little to no internet/phone service at home for 18 months. Chat is useless. Stores are no help! Sent a letter to the complaints team they write back telling you to go on the usless chat!! Appalling customer service.

  • mushtaqkhan7637
    Mushtaq Khan (@mushtaqkhan7637) reported

    @ThreeUKSupport why is the service so crap I’ve been having problems for about two weeks now it’s ridiculous Birmingham area it just hit and miss

  • Benny__H
    Benny (@Benny__H) reported

    @ThreeUK Hi can you help with a three plus question? I downloaded a voucher code for a £1 cafe Nero...the app says I've already downloaded it but when I go to my codes to find the qr code it says I've got no codes. Thanks

  • gupster
    Glenn Smith (@gupster) reported

    @ThreeUK FYI network outage in Ta178tg after a power outage. Signal showing but not data connection.

  • Fifibabybear
    Fiona Bell (@Fifibabybear) reported

    @ThreeUKSupport do me a favour please. When you cold call someone and they politely tell you they are not with 3 and to stop calling and delete their number, don’t just abruptly and ignorantly hang up ….. just to call them back and harass them again a few days later.