3 (Three)

3 (Three) Outage Report in Welwyn Garden City, Hertfordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Welwyn Garden City, Hertfordshire, England 02/12/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent 3 (Three) outage reports came from the following cities: London, Hemel Hempstead, Luton, Stevenage and Enfield Town.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHemel Hempstead Phone

Community Discussion

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3 (Three) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • peter_hollas Peter (@peter_hollas) reported from Stevenage District, England

    @EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK

  • Andyswann45 Andy Swann (@Andyswann45) reported from Abbots Langley, England

    @ThreeUK hi, twice this morning I’ve been deliberately cut off by your customer services because I politely disagreed with that they were saying. Do you think that is acceptable? How should I now go about having my issue rectified? Thanks

  • mattsimpt Matt Simpson (@mattsimpt) reported from Luton, England

    @ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?

  • Dazza_Flatt Darren Flatt (@Dazza_Flatt) reported from Loughton, England

    @ThreeUKSupport Sorry, but you're not being very helpful. It's quite straight forward. I'll say it again. I selected the £10 a month option but I've been put on a £15 a month plan. It's unacceptable. Can I just cancel the contract and I'll just go with somebody else.

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • Dazza_Flatt Darren Flatt (@Dazza_Flatt) reported from Loughton, England

    @ThreeUKSupport charged £15. Can you please help me get this resolved. I still have the email. And have sent proof but no one has got back to me. Thank you. 2/2

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • Abboir_ Abby (@Abboir_) reported from Hemel Hempstead, England

    @ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?

  • JohnGregory0532 John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England

    Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

  • Christi68369840 mep (@Christi68369840) reported from Barnet, England

    @KissFMUK @ThreeUK My iPhone 5 is broken & barely working 😔 #KISSiPhone12

  • mullers72 Phil Mullin (@mullers72) reported from Welwyn Garden City, England

    So having just bought a @ThreeUKSupport PAYG SIM for my son as he's lost his phone, I can't register it online as it's down for technical maintenance but call the 0800 number. That's closed too. How do I get him sorted for school tomorrow? #Threeuk

  • aroundthehouses Mark Newton (@aroundthehouses) reported from Bricket Wood, England

    Just had an issue and I needed to speak to someone urgently from @ThreeUK and the customer service and speed and communication was awful. The guy I spoke to sounded like he was in his car being an Uber driver.

  • LiamNBooth Liam Booth (@LiamNBooth) reported from London Colney, England

    @ThreeUK when will esim be available on your network?

  • JohnGregory0532 John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England

    Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

  • davidbsmetana David Smetana (@davidbsmetana) reported from Barnet, England

    @ThreeUKSupport I’ve been on hold to support now twice for 45mins each time and then the call drops! I can’t use my phone! Please advise

  • MacFreakish Harry Sanganee (@MacFreakish) reported from Luton, England

    Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • Dazza_Flatt Darren Flatt (@Dazza_Flatt) reported from Loughton, England

    @ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2

  • projectzip Joe Brown (@projectzip) reported from Luton, England

    Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • davemee Dave Mee (@davemee) reported

    @ThreeUK @samaritans I've opted out of marketing and I still get this pushed over SMS at me. Your opt-out does not work. Much as I think 3 are generally good, your marketing department are lousy at best, criminal at worst.

  • ThomasBz4 TBz (@ThomasBz4) reported

    @ThreeUK This is not how you treat loyal customers. You render your new terms and conditions unacceptable, forcing them to leave, and yet demand that they stay on and pay for another month, instead of giving them the chance to cancel immediately and refund them the difference👎

  • CEOofDoing2Much Ordinary Charlatan 🇳🇬 (@CEOofDoing2Much) reported

    @ThreeUK stop messaging me about your bloody rewards app, the reward I'd like is for the service I pay you for to actually work!

  • SimoneDonnelly Simone Donnelly (@SimoneDonnelly) reported

    @ThreeUKSupport So you can tell me nothing more than you're working on it!!! Oh and then try and pass me on to you sales team to sell me something else??? No thanks! You have until Friday or I'm cancelling my DD. And you can take me to court because you're failing to provide a working network!

  • CEOofDoing2Much Ordinary Charlatan 🇳🇬 (@CEOofDoing2Much) reported

    @ThreeUKSupport I've already done this with your colleagues. The result was that there are a lot of people connecting to the data in my area. How is that my problem? I'm paying for a service I'm not getting. Also, it happens everywhere not just my area. If your service is sub-par just say that??

  • DylanThomasPolk Dylan Thomas Polk (@DylanThomasPolk) reported

    @brienwulff @CFCDaily @CFCInAmerica Any talk of who our next sponsor will be? We’ve all bought the threeuk sponsor jerseys but damn I miss how clean Samsung looked.

  • stevenspray Steven Spray (@stevenspray) reported

    @ThreeUKSupport Hi Joe, I’ve been there. They can’t help and tell me there’s nothing to be done. They’re keen to point out that the 100 I’m getting is “more than adequate” for any of my needs and that I’m still within my cancellation date. I don’t want to cancel btw

  • andyjp81 Andrew Jackson-Parr (@andyjp81) reported

    @ThreeUKSupport shambolic, 2 occasions my wife has tried to upgrade her phone and contract, now being charged for a phone she doesn't have, via phone and online support the service is ridiculous, after 10+ years we may have to look elsewhere

  • MoAjegbile MopénínúoláOlúwa (@MoAjegbile) reported

    Please what’s the best network provider in the UK? @ThreeUK has shown me shege! Customer service is horrible horrible horrible.

  • wills_bear Sam Williams (@wills_bear) reported

    Big mistake to ditch landline & use same provider for mobile phone & mobile broadband. When it goes down I lose everything! @ThreeUK been having intermittent problems in my area for few days. Very frustrating as yesterday @ThreeUKSupport wouldn’t accept problem with their network