3 (Three) Outage Report in Welwyn Garden City, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Barnet, Enfield Town, Hemel Hempstead, St Albans and Luton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Phone |
Community Discussion
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3 (Three) Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Sorry, but you're not being very helpful. It's quite straight forward. I'll say it again. I selected the £10 a month option but I've been put on a £15 a month plan. It's unacceptable. Can I just cancel the contract and I'll just go with somebody else.
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ThreeUKSupport I appreciate that but I’m currently in a position where @virginmedia are useless and unable to fix cables and you now working on masts meaning I can’t even use my phone network. So between both multi million pound companies you’re screwing me royally!!
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Maryum Kureeman
(@maryumk1) reported
from
Barnet, England
@ThreeUKSupport hey I haven’t had any 3G or 4Gsince yesterday afternoon. Is there a problem?
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杰伊 丹尼尔
(@j_adire) reported
from
London Colney, England
@ThreeUK how do I leave your network and switch to a different provider. I was in Victoria station and missed my train because I couldn’t access the internet to view my ticket online and I have to pay £50 to use an Uber
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Paul Lagan
(@CFCJourno) reported
from
London Colney, England
Loving the @ThreeUK TV advert - ‘Big Network’ slogan. 👍 one thought thou - why did you not replace vital mast taken down in heart of central London cutting off thousands of Three users from the ‘Big Network’
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angel marie
(@angelsimone) reported
from
London Colney, England
@ThreeUK your service makes me sick been a loyal custmor for years and u wanna do me like this if that delivery driver comes to my house today with a phone I'm throwing that over my balcony
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Phil Mullin
(@mullers72) reported
from
Welwyn Garden City, England
So having just bought a @ThreeUKSupport PAYG SIM for my son as he's lost his phone, I can't register it online as it's down for technical maintenance but call the 0800 number. That's closed too. How do I get him sorted for school tomorrow? #Threeuk
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Paul Lagan
(@CFCJourno) reported
from
London Colney, England
@ThreeUK @ThreeUKSupport @three_broadband just received this text from you. We've fixed the problem you reported. Restart your device and try again. If you're still having problems, please let us know Nope, nothing has changed - why did you send me this? U trying to wind me up?
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ThreeUKSupport Hi, it’s EN9 1UH my device is iPhone 12. I actually have to be upstairs to get any sort of signal strength with 4G. So currently unable to use my phone in my house unless I’m upstairs 👍🏻
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Paul Lagan
(@CFCJourno) reported
from
London Colney, England
Hi all @ThreeUK customers who live in central London (Victoria/Pimlico) - can I ask if your signal crashed in the past seven weeks? A mast was taken away suddenly with no warning to customers. I’m also looking to other providers to DM me their offer as an alternative supplier.
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Muswell Hill Mum
(@crouchendmum1) reported
from
Barnet, England
@ThreeUK your customer service is so bad. I have been with you for years and your team can’t find my details even though I called and redid my contract!!
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ThreeUKSupport I have no wifi due to @virginmedia and no phone signal due to you!!
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Lisa Stout
(@lisaslolo) reported
from
Stevenage District, England
@ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !
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Ahmad Jamal
(@ahmadjamal00) reported
from
Barnet, England
@ThreeUKSupport I have been trying to reset my password for my3 since yesterday and getting the same error at the email verification stage "MY3-CHANGE-EMAIL-RESPONSE-ERROR".. Can you help please?
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Robert Taylor
(@umber892) reported
from
Harpenden, England
@ThreeUK this was a big hook for staying with you. I think I have been with you for over 10 years. Looks like I will not be renewing my contract with you. This is a poor decision
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport charged £15. Can you please help me get this resolved. I still have the email. And have sent proof but no one has got back to me. Thank you. 2/2
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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DC
(@jessdc) reported
@ThreeUKSupport hi I've been trying for weeks to enable international roaming on my phone. Everytime I've rang on 333 the service is always having technical issues. Please can you help as I fly out this afternoon!!!
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Yiannis Chronakis
(@chronakis) reported
@TravelRanter @ThreeUKSupport Same here. I spoke with them and they confirmed they are experiencing an issue and investigating. Nothing wrong from the customer's side.
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Becky Hunter
(@hu31792498) reported
@ThreeUKSupport Don't know about making calls because I need to pay my bill,but definitely cannot receive calls or texts from any numbers on any network
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Sam 🇬🇭
(@samt7000) reported
@ThreeUK have the worst and most irritating customer service ever known. It's as though they are incapable of understanding anything being said to them!
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Ben Ripley
(@_Ben_Ripley) reported
@ThreeUKSupport had no service at all in SN10 for 24 hours now. Any ideas on when coverage will be restored please?
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sarahhawkes1980
(@sarahhawkes1980) reported
@ThreeUKSupport I have tried your live chat tonight twice and both times been cut off. Gauresh and Supriya. I am no further forward after 45mins. I want to know why I can't get mobile internet signal anymore? I am lucky if I have H+. The service is a complete joke!!
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Dallen
(@Dallen1618) reported
@ThreeUKSupport Your complaints team manager Moazam needs fired. Trying to intimidate my partner through the chat? Awful customer service I’m plastering the screenshots of the chat all over Twitter, absolute joke.
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Lewis Banford
(@LewisBanford) reported
@ThreeUKSupport is your voicemail and customer services down at the moment? When I call my voicemail or Three customer services it says “the number you have called is not recognised”?
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coffeesteve
(@coffeesteve3) reported
@ThreeUKSupport No I’m not a business offer and no I didn’t accept. As mentioned my out of pocket expenses and your offer is offensive. The issues stems from problems. Your end not mine. Why should I be held responsible for threes network issues.?
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Kevin Seymour
(@Kev_Seymour) reported
@ThreeUKSupport Was supposedly being referred to the technical team. Haven't heard a thing since. Wish I'd googled 'using Three mobile in USA' would have anticipated issues. Not good enough though!