3 (Three)

3 (Three) Outage Report in Welwyn Garden City, Hertfordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Welwyn Garden City, Hertfordshire, England 02/19/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent 3 (Three) outage reports came from the following cities: Hemel Hempstead, London, St Albans, Luton, Stevenage and Enfield Town.

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City Problem Type Report Time
United KingdomHemel Hempstead Internet
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g

  • aroundthehouses Mark Newton (@aroundthehouses) reported from Bricket Wood, England

    @ThreeUK No service!

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • chess_galea Chess Galea (@chess_galea) reported from London, England

    @ThreeUKSupport trying to use the chat feature on the app it’s not working

  • themib Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

  • hibouxchouette 🎃🕸️Join the Euro & Schengen🕸️🎃 (αngus) (@hibouxchouette) reported from Enfield Lock, England

    Today's joint winners of the award for most reprehensibly shit customer service are @FT and @virginmedia. @ThreeUK lose out by a whisker.

  • dcarti__ darnell. (@dcarti__) reported from Enfield Lock, England

    I feel to leave @ThreeUK, the service is shocking.

  • Vanessssaxo V. (@Vanessssaxo) reported from London, England

    @ThreeUK why is my service not working 😡

  • ChrisTheDJ Chris Merriman (@ChrisTheDJ) reported from London, England

    @ianbetteridge @ThreeUK Three has been down nationwide since midnight

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

  • shanehewett Shane Hewett (@shanehewett) reported from Hatfield, England

    @ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing

  • akok9618 anam🍂🍁 (@akok9618) reported from Watford, England

    @ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service

  • StTwiggi StTwig (@StTwiggi) reported from Hemel Hempstead, England

    @ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!

  • JaeStar101 Jae Green 🇧🇸🇬🇧 (@JaeStar101) reported from London Colney, England

    @ThreeUK please give me a decent reason for why your service is getting so bad. How do I keep finding myself in the middle of central London with up to 3 bars & yet no data! 🤬 And I’m sick of hearing “please bear with us as we try to roll out 5G. What the hell am I paying for!

  • triford Steffan Ford (@triford) reported from Welwyn Garden City, England

    @ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G

  • resoai Alexey (@resoai) reported from Barnet, England

    @ThreeUKSupport All you need to do is to pass the information along with the screenshot to the developers to fix it. I’ve been to the chat 6 times already.

  • simonhaytack Simon Haytack (@simonhaytack) reported from London Colney, England

    Seems @ThreeUK is down as well atm.

  • AshleyLlewellyn Ashley (@AshleyLlewellyn) reported from Barnet, England

    @ThreeUKSupport The signal issue has been an on going thing with three, I seem to have a poor connection even with full 4G, I’ve replaced my sim twice...

  • Wreck_it_Dan Dan Stapley (@Wreck_it_Dan) reported from Hitchin, England

    @ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Automaton2801 Automaton 2801 (@Automaton2801) reported

    @TeresaC123 @ThreeUK This. You need to test to give us confidence it actually works. Otherwise I'm actively looking at moving away. You're not gambling with my safety during a major incident.

  • Sc0ttY0ung Scott Young (@Sc0ttY0ung) reported

    @simon_wardle74 @ThreeUK Not really since that's what the test was for, to find issues that may not have been apparent before. Literally the whole point of testing.

  • DexterMosul DexterMosul🇮🇶 (@DexterMosul) reported

    @ThreeUK That's not even close to satisfying; your customers deserve to know that your service works in emergencies. Imagine if they had lost their lives and come back to ask you what went wrong. They might switch to another provider if you don't explain and Run ANOTHER TEST.

  • LucasJTGleed Lucas (@LucasJTGleed) reported

    @ThreeUK why am I paying you £50 a month for a service that is unreliable and useless?

  • JordsLiddle Jordan (@JordsLiddle) reported

    @ThreeUKSupport why is there now no network coverage at all in BS39 7LH

  • philipwhiuk Philip Whitehouse (@philipwhiuk) reported

    @ThreeUK How do you know it works if you don’t re-test it? Did this issue happen in the trials?

  • StratCars StratCars Esq. (@StratCars) reported

    @ThreeUK How confident are you that the fix is a permanent fix and not just a workaround? Bearing in mind the importance of this to Three users what can you tell us that gives us a degree of confidence this won't happen again?

  • lyeuhm laim (@lyeuhm) reported

    @ThreeUK Should be a test again otherwise you won’t know until there is a real emergency and it doesn’t work.

  • Anna31Flowers Anna Flowers (@Anna31Flowers) reported

    @ThreeUKSupport 3 days of no Internet & I work from home! Appalling customer service when calling to try & resolve! I will be reporting you to Ofcom!

  • 41point2Hz 41point2Hz (@41point2Hz) reported

    @ThreeUK I'm sure you were convinced "there would be no issue" on the first test, which then failed for a vast majority of your customers. The ONLY way you can stand by this statement is to run the test again. Don't let the next 'test' be a real alert!!