3 (Three)

3 (Three) Outage Report in Welwyn Garden City, Hertfordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Welwyn Garden City, Hertfordshire, England 11/26/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent 3 (Three) outage reports came from the following cities: London, Stevenage, Barnet, Luton and Hertford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • Dazza_Flatt Darren Flatt (@Dazza_Flatt) reported from Loughton, England

    @ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2

  • CFCJourno Paul Lagan (@CFCJourno) reported from London Colney, England

    Hi all @ThreeUK customers who live in central London (Victoria/Pimlico) - can I ask if your signal crashed in the past seven weeks? A mast was taken away suddenly with no warning to customers. I’m also looking to other providers to DM me their offer as an alternative supplier.

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • Dazza_Flatt Darren Flatt (@Dazza_Flatt) reported from Loughton, England

    @ThreeUKSupport charged £15. Can you please help me get this resolved. I still have the email. And have sent proof but no one has got back to me. Thank you. 2/2

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @ThreeUKSupport I appreciate that but I’m currently in a position where @virginmedia are useless and unable to fix cables and you now working on masts meaning I can’t even use my phone network. So between both multi million pound companies you’re screwing me royally!!

  • CFCJourno Paul Lagan (@CFCJourno) reported from London Colney, England

    @ThreeUK @ThreeUKSupport @three_broadband just received this text from you. We've fixed the problem you reported. Restart your device and try again. If you're still having problems, please let us know Nope, nothing has changed - why did you send me this? U trying to wind me up?

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @ThreeUKSupport Hi, it’s EN9 1UH my device is iPhone 12. I actually have to be upstairs to get any sort of signal strength with 4G. So currently unable to use my phone in my house unless I’m upstairs 👍🏻

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • lisaslolo Lisa Stout (@lisaslolo) reported from Stevenage District, England

    @ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !

  • Dazza_Flatt Darren Flatt (@Dazza_Flatt) reported from Loughton, England

    @ThreeUKSupport Sorry, but you're not being very helpful. It's quite straight forward. I'll say it again. I selected the £10 a month option but I've been put on a £15 a month plan. It's unacceptable. Can I just cancel the contract and I'll just go with somebody else.

  • CFCJourno Paul Lagan (@CFCJourno) reported from London Colney, England

    Loving the @ThreeUK TV advert - ‘Big Network’ slogan. 👍 one thought thou - why did you not replace vital mast taken down in heart of central London cutting off thousands of Three users from the ‘Big Network’

  • peter_hollas Peter (@peter_hollas) reported from Stevenage District, England

    @EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @ThreeUKSupport I have no wifi due to @virginmedia and no phone signal due to you!!

  • ahmadjamal00 Ahmad Jamal (@ahmadjamal00) reported from Barnet, England

    @ThreeUKSupport I have been trying to reset my password for my3 since yesterday and getting the same error at the email verification stage "MY3-CHANGE-EMAIL-RESPONSE-ERROR".. Can you help please?

  • Andyswann45 Andy Swann (@Andyswann45) reported from Abbots Langley, England

    @ThreeUK hi, twice this morning I’ve been deliberately cut off by your customer services because I politely disagreed with that they were saying. Do you think that is acceptable? How should I now go about having my issue rectified? Thanks

  • LiamNBooth Liam Booth (@LiamNBooth) reported from London Colney, England

    @ThreeUK when will esim be available on your network?

  • maryumk1 Maryum Kureeman (@maryumk1) reported from Barnet, England

    @ThreeUKSupport hey I haven’t had any 3G or 4Gsince yesterday afternoon. Is there a problem?

  • mullers72 Phil Mullin (@mullers72) reported from Welwyn Garden City, England

    So having just bought a @ThreeUKSupport PAYG SIM for my son as he's lost his phone, I can't register it online as it's down for technical maintenance but call the 0800 number. That's closed too. How do I get him sorted for school tomorrow? #Threeuk

  • j_adire 杰伊 丹尼尔 (@j_adire) reported from London Colney, England

    @ThreeUK how do I leave your network and switch to a different provider. I was in Victoria station and missed my train because I couldn’t access the internet to view my ticket online and I have to pay £50 to use an Uber

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Helder1994_LDN Helder (@Helder1994_LDN) reported

    @ThreeUK and you pricks are even worse can’t even load a VN on whatsapp you and @virginmedia competing to see which one is the worst both getting dropped

  • CraigElliott81 Crαιg Elliott (@CraigElliott81) reported

    @UKDan86 @ThreeUKSupport Having the same issue on the website and app. Appears to be an issue 3s end

  • MikeTellEm Only Mike #MOSH #MUFC (@MikeTellEm) reported

    @ThreeUK really need to sort it out. my contract ended 3 months ago and they are refusing to cancel my contract because I don’t want to set up a password on my account! Why set up a password to then close the account

  • Tom14__ Tom (@Tom14__) reported

    Why is me 4G the worst thing in the world all of a sudden mings @ThreeUK

  • ConcordeStudios Concorde Studios (@ConcordeStudios) reported

    @ThreeUKSupport I do use local services. I have a french SIM. I don't use roaming except to receive or send the odd text message from the UK. I have now made an official complaint, and will be going to Ofcom if necessary.

  • NEUR0M4NCER Ario Sunshi (@NEUR0M4NCER) reported

    @driftmotorworx @ThreeUK Just had the same message, calling 333 only offers live chat... not sure that's gonna help?

  • magners99 sarah holland (@magners99) reported

    @ThreeUK I hope I’m getting a credit for the 2 days with no signal as I have missed a very important phone call due to this 🤬

  • MuslimahInSolac Muslimah In Solace (@MuslimahInSolac) reported

    @emmeob @ThreeUKSupport Same issue here in North Wales foe the last 3 weeks. We called twice now - they confirmed Mast issue but nothing has been done. We rely on 4G for work calls including streaming video calls. No resolution given 😠

  • ConcordeStudios Concorde Studios (@ConcordeStudios) reported

    @ThreeUKSupport I might also point out that if it does not form part of my contract terms then you would have absolutely no grounds for suspending my service. And yet you are, so clearly it does.

  • anthony73500206 anthony (@anthony73500206) reported

    @ThreeUKSupport OL11 5TG. My wife’s signal the same and she on Three