3 (Three) Outage in Welwyn Garden City, Hertfordshire, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Welwyn Garden City, England

3 (Three) Outage Chart in Welwyn Garden City, Hertfordshire, England

March 29: Problems at 3 (Three)

3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet 54.92% Internet
  • Phone 23.79% Phone
  • Wi-fi 11.09% Wi-fi
  • Total Blackout 6.98% Total Blackout
  • E-mail 2.33% E-mail
  • TV .89% TV

3 (Three) Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent outage reports and issues originated from London, St Albans, Bushey, Stevenage, London Colney, Stevenage District, Waltham Cross, Harpenden, Luton, Hemel Hempstead, Loughton, Potters Bar, Enfield Lock, Watford and Enfield Town.

London Internet
St Albans Internet
London Internet
London Wi-fi
London Total Blackout
London Phone

3 (Three) in Welwyn Garden City, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
  • tomowoodland Tomo Woodland (@tomowoodland) reported from London Colney, England

    @ThreeUK has abandoned its customers! There’s zero customer service if you have a problem. No response from @ThreeUKSupport and a useless chatbot. Online “My 3” is down too 😔

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

  • Rosie_flute Esther Robertson (@Rosie_flute) reported from Stevenage District, England

    @ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

  • CMoney_x Charn💜💛 (@CMoney_x) reported from Enfield Lock, England

    @ThreeUKSupport I appreciate your engineers trying to resolve these issues but this has been ongoing since I joined 3 which was almost a year ago. It’s definitely not a problem that will be sorted today.

  • KrobertsonKaren Karen ⚽️🍫 (@KrobertsonKaren) reported from Luton, England

    @ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡

  • CMoney_x Charn💜💛 (@CMoney_x) reported from Enfield Lock, England

    I’m so tired of @ThreeUK & their trash network. Absolute shit man.

  • _Only1Kelvin Kelvin Olasupo (@_Only1Kelvin) reported from Luton, England

    @ThreeUKSupport signal over here has been appalling. Can hardly load a page.

  • kramit Mike Whitehouse (@kramit) reported from London Colney, England

    @ThreeUKSupport @BoeingBoy By “the area” you mean “the whole freeking country” by “should help” you mean “will make no sodding difference but will fob another one off” I feel sorry for the staff on @ThreeUKSupport they know it’s shite but can’t say otherwise.

  • R5Latvia Rihards (@R5Latvia) reported from London, England

    @ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

  • verflucht Mr A$AP Verflucht Esq. (@verflucht) reported from Borehamwood, England

    @ThreeUKSupport I see. Just working backwards, I have no idea how this service signed me up. Research suggests that they have worked out a way to stealthily sign me up by embedding a sign-up form in YouTube ads. Which is insane itself. But you're telling me there is no way that I can tell...

  • IbrahimCubuk ibrahim cubuk (@IbrahimCubuk) reported from Enfield Lock, England

    @ThreeUK i am disgusted by the way i have been treated by the customer services of three i have been your customer for 9 years i will cancel my account

  • VickyPukis Vicks That Foreign (@VickyPukis) reported from London, England

    Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

  • DerinCag Derin Cag (@DerinCag) reported from Enfield Lock, England

    @ThreeUKSupport Yes, infact I over-emphasised it multiple times. Not sure it helps for your customer services team to be overseas, with access to millions of users data, sometimes in jurisdictions with a lack of regulatory justice or privacy laws.

  • zoeycol Zoe. (@zoeycol) reported from London, England

    @amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

  • harryjpinnock Harry (@harryjpinnock) reported from Potters Bar, England

    @ThreeUKSupport Someone called me after I lodged a complaint, I was explaining what happened and they cut me off and haven’t rung me back. What a joke

  • Tyler2709 Tyler (@Tyler2709) reported from Enfield Lock, England

    @ThreeUKSupport EN1 4RQ. Also attempted to use at NG18 and N17 areas. It clearly isn’t a connection issue as all other apps and services work fine, and that’s 3+ locations I’ve tried it in.

  • City_Simplicity CityOfSimplicity (@City_Simplicity) reported from London Colney, England

    @ThreeUKSupport I’ve run out of data and trying to get onto your new app is literally driving me mad. Errors non stop and I now can’t reset my password. So frustrating.

  • StTwiggi StTwig (@StTwiggi) reported from Hemel Hempstead, England

    @ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊

  • Benkers_ Ben M (@Benkers_) reported from London Colney, England

    @ThreeUKSupport @pompeyvw I have the same issue, Central London and nothing loads at all, also the same in other places in the U.K. Hardly can use unlimited data

  • JohnOHarePrice John O'Hare-Price (@JohnOHarePrice) reported from London, England

    @ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

  • PelhamB PelhamB (@PelhamB) reported from London Colney, England

    @ThreeUKSupport I don’t know how many times I can keep saying the same thing. There is no 4G, inside or outside, in CR2 8SY. I don’t care what your systems say. I’ve lived there since 2016 and have never ever ever ever got 4G there. Send your engineers there if you don’t believe me.

  • Casper_uk Stuart Byrne (@Casper_uk) reported from Enfield Lock, England

    @ThreeUKSupport It really is disappointing. Your service has been getting slowly slower and slower over the last 6 months.

  • resoai Alexey (@resoai) reported from Barnet, England

    @dipen_nk @ThreeUKSupport No. I’ve contacted @ThreeUK via chat 4 more times and it looks like they are being ignorant of the issue.

  • resoai Alexey (@resoai) reported from Barnet, England

    @ThreeUKSupport This is not about outage, it is about a broken webpage not allowing us to turn on the feature you advertised! I’ve been to support chat many times and provided all the info. No one cares or acknowledges the issue!

  • Blackcabmark Mark (@Blackcabmark) reported from London Colney, England

    @ThreeUKSupport how bad is your coverage in central London today three contract are due to be renewed having serious doubts of them quite a few years being a customer

  • angelspitten I am the hip-hop-a-potamus (@angelspitten) reported from London Colney, England

    @ThreeUKSupport There's a few, that's what I mean. I have poor coverage from n4 to central London and down.

  • StTwiggi StTwig (@StTwiggi) reported from Hemel Hempstead, England

    @ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed

  • StTwiggi StTwig (@StTwiggi) reported from Hemel Hempstead, England

    @ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!

  • Wreck_it_Dan Dan Stapley (@Wreck_it_Dan) reported from Hitchin, England

    @ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem

  • shanehewett Shane Hewett (@shanehewett) reported from Hatfield, England

    @ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing

  • resoai Alexey (@resoai) reported from Barnet, England

    @ThreeUKSupport All you need to do is to pass the information along with the screenshot to the developers to fix it. I’ve been to the chat 6 times already.

  • akok9618 anam🍂🍁 (@akok9618) reported from Watford, England

    @ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

  • aroundthehouses Mark Newton (@aroundthehouses) reported from Bricket Wood, England

    @ThreeUK No service!

  • hibouxchouette 🎃🕸️Join the Euro & Schengen🕸️🎃 (αngus) (@hibouxchouette) reported from Enfield Lock, England

    Today's joint winners of the award for most reprehensibly shit customer service are @FT and @virginmedia. @ThreeUK lose out by a whisker.

  • simonhaytack Simon Haytack (@simonhaytack) reported from London Colney, England

    Seems @ThreeUK is down as well atm.

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • themib Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

  • triford Steffan Ford (@triford) reported from Welwyn Garden City, England

    @ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G

  • ChrisTheDJ Chris Merriman (@ChrisTheDJ) reported from London, England

    @ianbetteridge @ThreeUK Three has been down nationwide since midnight

  • Vanessssaxo V. (@Vanessssaxo) reported from London, England

    @ThreeUK why is my service not working 😡

  • AshleyLlewellyn Ashley (@AshleyLlewellyn) reported from Barnet, England

    @ThreeUKSupport The signal issue has been an on going thing with three, I seem to have a poor connection even with full 4G, I’ve replaced my sim twice...

  • chess_galea Chess Galea (@chess_galea) reported from London, England

    @ThreeUKSupport trying to use the chat feature on the app it’s not working

  • dcarti__ darnell. (@dcarti__) reported from Enfield Lock, England

    I feel to leave @ThreeUK, the service is shocking.

  • JaeStar101 Jae Green 🇧🇸🇬🇧 (@JaeStar101) reported from London Colney, England

    @ThreeUK please give me a decent reason for why your service is getting so bad. How do I keep finding myself in the middle of central London with up to 3 bars & yet no data! 🤬 And I’m sick of hearing “please bear with us as we try to roll out 5G. What the hell am I paying for!

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g

  • AshleyLlewellyn Ashley (@AshleyLlewellyn) reported from Barnet, England

    So I went to @ThreeUK today to upgrade my phone, but it’s not worth it. I may aswell buy them handset from @Apple and keep sim only. At least that way I can ditch @ThreeUK if their signal stays this bad...

  • mertkahraman42 Mert Kahraman (@mertkahraman42) reported from London Colney, England

    People of 🇬🇧 Please tell me a carrier to switch from the worst carrier of all times @ThreeUK

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • CarmenJ42591919 Carmen Jones (@CarmenJ42591919) reported

    @ThreeUKSupport And this is what thry do to get rid of you when they can not fix stuff because you leave the screen and the chat doesnt come back 🙈

  • chrislee1628 Chris Lee (@chrislee1628) reported

    So if @ThreeUK @ThreeUKSupport can not cancel my contract within the 30 days, I will have to pay the whole year..... talk about ripping customers off...... says you can not do it online despite having a webpage with a form to cancel contract

  • Freebird_62 Freebird 62 (@Freebird_62) reported

    @MarkMawinter @ThreeUKSupport @aaronbrockhurst Try using internet explorer. Had the problem in Firefox and Safari. Support suggested using IE and that worked.

  • chrislee1628 Chris Lee (@chrislee1628) reported

    @ThreeUK @ThreeUKSupport 14 day money back extended to 30 days as they can not currently cancel my contract as they are working remotely and do not have access to my details, but after 30 days I will have to pay for the whole contract.....

  • lemmyashton Lemmy Ashton (@lemmyashton) reported

    @ThreeUK hi, I’ve cancelled my home broadband account via your online form - within my 14 days. But was just sent an email saying I need to pay for an early termination fee. Can you please cancel my account with the fee. DM for details

  • franco1s Francois Mazoudier (@franco1s) reported

    @Karlwalsh001 @JulieIves4 @ThreeUK @20 Same, £35 so VAT included too and can't reclaim. Hmmm.... yes I'm getting that vibe about their network (DNS down, they didn't realise how easy it was to fix, been the quickest ever since I used 4.4.4.4 DNS instead) - but they do 12 months and I'm moving house asap, so...thanks !

  • KirstiFindlow Kirsti Findlow (@KirstiFindlow) reported

    @ThreeUKSupport I have tried this. It does work on 3G but it is very slow on the second postcode on 3G is is not good.

  • davemcnam Daaaaaave! (@davemcnam) reported

    @ThreeUK I’m fed up with Three, 4g broadband has been slow for months, I’m lucky if I get 2mb speed, getting no internet a lot and pages won’t load, logged a complaint with the CEO office who just credit my bill, which is no good, I want working broadband otherwise I want it cancelled

  • del477 del477 (@del477) reported

    @ChrisFsheppard @JordMarshall10 @mulls_sarah @PLD2001 @bt_uk Same here (TF3). Also barely any 4G signal on EE or Three! What the hell is going on, no communication from BT and can't get through to the mobile providers. @eenetworkprobs @threeuk @ThreeUKSupport

  • TeeAreEll Tom L (@TeeAreEll) reported

    @ThreeUKSupport @SHPETeacher13 I contacted Three Store Now & Three Support Live - both of these pages, plus the one you've offered, are unsecured web pages that ask for GDPR sensitive data @Ofcom