3 (Three) Outage Report in Welwyn Garden City, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Luton, Stevenage, Enfield Town and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Luton |
Phone | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2
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mep
(@Christi68369840) reported
from
Barnet, England
@KissFMUK @ThreeUK My iPhone 5 is broken & barely working 😔 #KISSiPhone12
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Liam Booth
(@LiamNBooth) reported
from
London Colney, England
@ThreeUK when will esim be available on your network?
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Sorry, but you're not being very helpful. It's quite straight forward. I'll say it again. I selected the £10 a month option but I've been put on a £15 a month plan. It's unacceptable. Can I just cancel the contract and I'll just go with somebody else.
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Peter
(@peter_hollas) reported
from
Stevenage District, England
@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
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Paul Lagan
(@CFCJourno) reported
from
London Colney, England
@ThreeUK @ThreeUKSupport @three_broadband just received this text from you. We've fixed the problem you reported. Restart your device and try again. If you're still having problems, please let us know Nope, nothing has changed - why did you send me this? U trying to wind me up?
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Ahmad Jamal
(@ahmadjamal00) reported
from
Barnet, England
@ThreeUKSupport I have been trying to reset my password for my3 since yesterday and getting the same error at the email verification stage "MY3-CHANGE-EMAIL-RESPONSE-ERROR".. Can you help please?
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport charged £15. Can you please help me get this resolved. I still have the email. And have sent proof but no one has got back to me. Thank you. 2/2
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Paul Lagan
(@CFCJourno) reported
from
London Colney, England
Hi all @ThreeUK customers who live in central London (Victoria/Pimlico) - can I ask if your signal crashed in the past seven weeks? A mast was taken away suddenly with no warning to customers. I’m also looking to other providers to DM me their offer as an alternative supplier.
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ThreeUKSupport I appreciate that but I’m currently in a position where @virginmedia are useless and unable to fix cables and you now working on masts meaning I can’t even use my phone network. So between both multi million pound companies you’re screwing me royally!!
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ThreeUKSupport I have no wifi due to @virginmedia and no phone signal due to you!!
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Andy Swann
(@Andyswann45) reported
from
Abbots Langley, England
@ThreeUK hi, twice this morning I’ve been deliberately cut off by your customer services because I politely disagreed with that they were saying. Do you think that is acceptable? How should I now go about having my issue rectified? Thanks
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Paul Lagan
(@CFCJourno) reported
from
London Colney, England
Loving the @ThreeUK TV advert - ‘Big Network’ slogan. 👍 one thought thou - why did you not replace vital mast taken down in heart of central London cutting off thousands of Three users from the ‘Big Network’
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ThreeUKSupport Hi, it’s EN9 1UH my device is iPhone 12. I actually have to be upstairs to get any sort of signal strength with 4G. So currently unable to use my phone in my house unless I’m upstairs 👍🏻
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Phil Mullin
(@mullers72) reported
from
Welwyn Garden City, England
So having just bought a @ThreeUKSupport PAYG SIM for my son as he's lost his phone, I can't register it online as it's down for technical maintenance but call the 0800 number. That's closed too. How do I get him sorted for school tomorrow? #Threeuk
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Lisa Stout
(@lisaslolo) reported
from
Stevenage District, England
@ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !
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Maryum Kureeman
(@maryumk1) reported
from
Barnet, England
@ThreeUKSupport hey I haven’t had any 3G or 4Gsince yesterday afternoon. Is there a problem?
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杰伊 丹尼尔
(@j_adire) reported
from
London Colney, England
@ThreeUK how do I leave your network and switch to a different provider. I was in Victoria station and missed my train because I couldn’t access the internet to view my ticket online and I have to pay £50 to use an Uber
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Crooks
(@richardrccrooks) reported
@ThreeUKSupport @MikeJoiner1965 I am Mike Joiner’s befriender. He is disabled and has many issues with his memory. He needs to be able to use his phone in the event of an emergency…could you please send the PUK to his e-Mail address as a matter of urgency
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Nicholas
(@NicholasP3486) reported
@ThreeUK @ThreeUKSupport Only issue I have is with 3 itself no compassion no customer service you just don’t care that an very I’ll man In hospital can’t use his phone to speak to us and when I phone you refuse to do anything to assist just say go online what a joke
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Jermaine Cole
(@jermainiac007) reported
@ThreeUK what's happening with your network, been down for four days now including today. Very poor service, a shame really because usually it's so good.
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Professional Delight
(@pdixon1972) reported
Currently bring past from pillar to post with @ThreeUK. All I want is a refund today. Customer service is less than poor. I have spent hours on the phone and in live chats in the last 4 weeks. Today's example my chat started about 11:50 for about 2 hours call 25 mins and counting
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bapjen
(@bapjen) reported
@ThreeUKSupport its been more than 2 months that I've had signal issues with my broadband. You have acknowledged these and always give me a date for these to be fixed but it still does not work and your website still says there are issues in my area. When will this be fixed??
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Phil 2.0 ( New Year New Me )
(@Mystic_Pip) reported
@ThreeUKSupport And it's now affected my credit score as well as I'm refusing to pay the outstanding 50.80 its disgraceful how your customer service has behaved. I'm being forced off your network now and feel ill have to find a new service provider after 15 years
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Paul 🔱#Sovereign 🇬🇧
(@LFCSovereign61) reported
@ThreeUKSupport What’s with the erratic network connectivity in my area the last two days? It was bad yesterday, downright awful today.
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Raven Moon
(@needchoc) reported
@ThreeUKSupport Hi, just wanted to thank u again. Sorry it took so long. I admit I gave up trying to log in back in November, but as the mast STILL appears to be down & I need backup WiFi for work, tried it again today & was successful. It's amazing it works better on 3G? You were bang on.
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Nicholas
(@NicholasP3486) reported
@ThreeUK @ChelseaFC Hey Chelsea F.C you really should pick a better more trustworthy company to do business with 3 are a disgrace 78 year man in hospital with a heart condition and because his phone is pay as you go they won’t help him so we can FaceTime him - embarrassing for Chelsea