3 (Three) Outage Report in Welwyn Garden City, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at 3 (Three)
3 (Three) is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Enfield Town, St Albans, Barnet and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Phone | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this
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Derin Cag
(@DerinCag) reported
from
Enfield Lock, England
@ThreeUKSupport Yes, infact I over-emphasised it multiple times. Not sure it helps for your customer services team to be overseas, with access to millions of users data, sometimes in jurisdictions with a lack of regulatory justice or privacy laws.
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Karen ⚽️🍫
(@KrobertsonKaren) reported
from
Luton, England
@ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡
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Kelvin Olasupo
(@_Only1Kelvin) reported
from
Luton, England
@ThreeUKSupport signal over here has been appalling. Can hardly load a page.
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Mr A$AP Verflucht Esq.
(@verflucht) reported
from
Borehamwood, England
@ThreeUKSupport I see. Just working backwards, I have no idea how this service signed me up. Research suggests that they have worked out a way to stealthily sign me up by embedding a sign-up form in YouTube ads. Which is insane itself. But you're telling me there is no way that I can tell...
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Ben Murray
(@Ben_Murray) reported
from
London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
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Tomo Woodland
(@tomowoodland) reported
from
London Colney, England
@ThreeUK has abandoned its customers! There’s zero customer service if you have a problem. No response from @ThreeUKSupport and a useless chatbot. Online “My 3” is down too 😔
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.
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Mike Whitehouse
(@kramit) reported
from
London Colney, England
@ThreeUKSupport @BoeingBoy By “the area” you mean “the whole freeking country” by “should help” you mean “will make no sodding difference but will fob another one off” I feel sorry for the staff on @ThreeUKSupport they know it’s shite but can’t say otherwise.
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Rihards
(@R5Latvia) reported
from
London, England
@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/
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Charn💜💛
(@CMoney_x) reported
from
Enfield Lock, England
@ThreeUKSupport I appreciate your engineers trying to resolve these issues but this has been ongoing since I joined 3 which was almost a year ago. It’s definitely not a problem that will be sorted today.
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Charn💜💛
(@CMoney_x) reported
from
Enfield Lock, England
I’m so tired of @ThreeUK & their trash network. Absolute shit man.
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ibrahim cubuk
(@IbrahimCubuk) reported
from
Enfield Lock, England
@ThreeUK i am disgusted by the way i have been treated by the customer services of three i have been your customer for 9 years i will cancel my account
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty (Ciorstaidh)
(@k_thommo) reported
@ThreeUK hi there. i'm trying to retrieve the IMEI number for my lost phone. I am trying to log in to my 3 account on my laptop but it has sent a 6-digit number to my phone to verify it's me. can you help?
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Meg Griffin 🌈
(@josiej8) reported
@ThreeUKSupport @Kennydy83 I am having the same issue as well. Are you able to advise
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Han 🍒
(@hannahbeedle) reported
@ThreeUKSupport hi! I’ve had no service since midday yesterday. Can’t send texts, call, use data etc. nothing is working even though it says I have 4G and often 3 or 4 bars signal strength. Any idea what’s causing this please? Can only use wifi at the mo!
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Marco(They/them) 🏳️🌈🏳️⚧️
(@Liechtenstein22) reported
Hello @ThreeUKSupport superfast 5g broadband, bye bye @SkyHelpTeam slow cable broadban!
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John Donaghy
(@johndonaghy_) reported
@ThreeUK your customer service is dreadful. I’ve been on your live chat 4 times this week with no resolution, your complaints form has been unavailable all week, and your app isn’t working. What’s up?
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Kerry
(@travelwithkerry) reported
@ThreeUKSupport Any idea what’s going on with the signal? WN2 and BL6 area? #notworkingagain
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claire
(@clairejoines) reported
@ThreeUKSupport but do you know why every other network seems to be able to get connection there as usual aside from three?
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Steve Pillings
(@stevieby) reported
Every day I actually leave the house I realise that paying for @threeuk in London is just madness. Signal strength is so bad
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Johnny Big Dinners (Roy Donk Fan)
(@JohnBDinners) reported
@ThreeUKSupport It’s not really. The payment has now been taken from my account, but service has sadly not been restored. Any chance I could dm you my number to get it sorted without another round of failed live chats?
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reffobboy
(@reffobboy) reported
@ThreeUK In USA roaming, sites blocked because of 3 adult content filter but they aren't adult sites. Eg, one is an eBay link, one is my company intranet. I go into 3 settings to turn off adult filter, it's already turned off. What do I do? No problems at home in UK.