3 (Three)

3 (Three) Outage Report in Welwyn Garden City, Hertfordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Welwyn Garden City, Hertfordshire, England 02/18/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent 3 (Three) outage reports came from the following cities: London, St Albans, Hemel Hempstead, Luton, Stevenage and Enfield Town.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

  • CMoney_x Charn💜💛 (@CMoney_x) reported from Enfield Lock, England

    @ThreeUKSupport I appreciate your engineers trying to resolve these issues but this has been ongoing since I joined 3 which was almost a year ago. It’s definitely not a problem that will be sorted today.

  • KrobertsonKaren Karen ⚽️🍫 (@KrobertsonKaren) reported from Luton, England

    @ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡

  • Rosie_flute Esther Robertson (@Rosie_flute) reported from Stevenage District, England

    @ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.

  • tomowoodland Tomo Woodland (@tomowoodland) reported from London Colney, England

    @ThreeUK has abandoned its customers! There’s zero customer service if you have a problem. No response from @ThreeUKSupport and a useless chatbot. Online “My 3” is down too 😔

  • Shannon1music Shannon Noquet - page (@Shannon1music) reported from Ware, England

    @ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast

  • kaakacweyn raage ahmed (@kaakacweyn) reported from Luton, England

    @ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • SamueltoeToe SAMUKA (@SamueltoeToe) reported from Enfield Lock, England

    @ThreeUK my internet is not working and I pay everymoth £72.13 for a unlimited internet. Please Could you fix it. Thanks

  • kaakacweyn raage ahmed (@kaakacweyn) reported from Luton, England

    @ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network

  • HemelAllotment KJ (@HemelAllotment) reported from Hemel Hempstead, England

    The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!

  • CMoney_x Charn💜💛 (@CMoney_x) reported from Enfield Lock, England

    I’m so tired of @ThreeUK & their trash network. Absolute shit man.

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • HemelAllotment KJ (@HemelAllotment) reported from Hemel Hempstead, England

    @ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?

  • _Only1Kelvin Kelvin Olasupo (@_Only1Kelvin) reported from Luton, England

    @ThreeUKSupport signal over here has been appalling. Can hardly load a page.

  • hibouxchouette α (@hibouxchouette) reported from Enfield Lock, England

    @ThreeUKSupport Still broken. Still on 'try later' every single time I've tried later.

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

  • ErminiaColucci Erminia Colucci (@ErminiaColucci) reported from London, England

    @ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

  • loraineff LYF (@loraineff) reported from London, England

    @ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • simber7 Simon (@simber7) reported

    @ThreeUK when are you going to learn that overseas call centres don’t work, been on the phone for 45mins trying to cancel one contract, with no joy. I’ll now be cancelling all 3.

  • RachT234 RachT234 (@RachT234) reported

    @ThreeUK your support for customers is not just poor, it's unfit for purpose. It left me, a vulnerable/disabled customer feeling dehumanised. The live chat gave poorly worded responses, and the call agents were impatient and one had no idea what RelayUK was.

  • j_vgeorge Joel Varghese George (@j_vgeorge) reported

    @ThreeUK hi I haven’t been able to make any calls or texts for the last 3 days. I haven’t been able to receive any calls either. Can you help me get this fixed as I need my phone for on-call shifts please

  • EcksDee05 EcksDee (@EcksDee05) reported

    @soongkma @ThreeUK @EE Yh I’m also having the same problem not receiving or being able to call, not even showing in history. Is it even possible to switch mid contract if there’s this much problems

  • Mika_Abraham1 Mika Abraham (@Mika_Abraham1) reported

    Hello @ThreeUK you guys still have issues with your network.. I’m not receiving calls

  • Mangozoo Simon Cartledge (@Mangozoo) reported

    @ThreeUKSupport are you about to provide any more information regarding the generic "issue" being worked on affecting the CM13 postcode? 5G broadband and mobile data unusable for 48hrs.

  • shellyjee Michelle Gowlett (@shellyjee) reported

    @ThreeUKSupport no my able to make phone calls in CM23 area. What is going on? Also phone signal has been terrible for weeks.

  • Alicep1375 AP (@Alicep1375) reported

    @ThreeUK Is there issues with the network again? When people try to call me, the phone rings but it doesn’t come through on my phone. I also cannot make outbound calls again?

  • Bradley_Lucas Bradley (@Bradley_Lucas) reported

    @ThreeUKSupport 7 days now still unable to make or receive phone calls. Been on live chat and on the phone for over 2 hours in total and still nobody has any idea what’s wrong. Fantastic service from 3. Only been a customer last 6 weeks

  • Andrewzagreen Greenie (@Andrewzagreen) reported

    @ThreeUK @ThreeUKSupport why have you taken money put of my account again when i have cancelled my contract because of your useless service? You are such a useless company.