3 (Three) Outage Report in Welwyn Garden City, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at 3 (Three)
3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Barnet, Stevenage, Luton and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@ThreeUK No service!
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CityOfSimplicity
(@City_Simplicity) reported
from
London Colney, England
@ThreeUKSupport I’ve run out of data and trying to get onto your new app is literally driving me mad. Errors non stop and I now can’t reset my password. So frustrating.
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Dan Stapley
(@Wreck_it_Dan) reported
from
Hitchin, England
@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
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Alexey
(@resoai) reported
from
Barnet, England
@dipen_nk @ThreeUKSupport No. I’ve contacted @ThreeUK via chat 4 more times and it looks like they are being ignorant of the issue.
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Shane Hewett
(@shanehewett) reported
from
Hatfield, England
@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing
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Ben M
(@Benkers_) reported
from
London Colney, England
@ThreeUKSupport @pompeyvw I have the same issue, Central London and nothing loads at all, also the same in other places in the U.K. Hardly can use unlimited data
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🎃🕸️Join the Euro & Schengen🕸️🎃 (αngus)
(@hibouxchouette) reported
from
Enfield Lock, England
Today's joint winners of the award for most reprehensibly shit customer service are @FT and @virginmedia. @ThreeUK lose out by a whisker.
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊
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I am the hip-hop-a-potamus
(@angelspitten) reported
from
London Colney, England
@ThreeUKSupport There's a few, that's what I mean. I have poor coverage from n4 to central London and down.
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anam🍂🍁
(@akok9618) reported
from
Watford, England
@ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service
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John O'Hare-Price
(@JohnOHarePrice) reported
from
London, England
@ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed
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Alexey
(@resoai) reported
from
Barnet, England
@ThreeUKSupport This is not about outage, it is about a broken webpage not allowing us to turn on the feature you advertised! I’ve been to support chat many times and provided all the info. No one cares or acknowledges the issue!
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Mark
(@Blackcabmark) reported
from
London Colney, England
@ThreeUKSupport how bad is your coverage in central London today three contract are due to be renewed having serious doubts of them quite a few years being a customer
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Stuart Byrne
(@Casper_uk) reported
from
Enfield Lock, England
@ThreeUKSupport It really is disappointing. Your service has been getting slowly slower and slower over the last 6 months.
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PelhamB
(@PelhamB) reported
from
London Colney, England
@ThreeUKSupport I don’t know how many times I can keep saying the same thing. There is no 4G, inside or outside, in CR2 8SY. I don’t care what your systems say. I’ve lived there since 2016 and have never ever ever ever got 4G there. Send your engineers there if you don’t believe me.
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Tyler
(@Tyler2709) reported
from
Enfield Lock, England
@ThreeUKSupport EN1 4RQ. Also attempted to use at NG18 and N17 areas. It clearly isn’t a connection issue as all other apps and services work fine, and that’s 3+ locations I’ve tried it in.
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Alexey
(@resoai) reported
from
Barnet, England
@ThreeUKSupport All you need to do is to pass the information along with the screenshot to the developers to fix it. I’ve been to the chat 6 times already.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Grace Withnall
(@GoWithItAll) reported
@ThreeUKSupport you owe me £144.20 and tell me I'll receive it on a different date each time I contact you get I never receive it. Why?
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Rukshana Alam
(@rukshanaalam) reported
@ThreeUKSupport absolutely ridiculous service all round from you. I took out a broadband contract in Jan and cancelled within 14days. I was sent a Jiffy Bag to send back router which came on 4th Feb. Sent back on the 5th Feb. On the 18th Feb I recieve a letter saying it has
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Mr Connolly
(@MrLConnolly) reported
@ThreeUKSupport further to my formal complaint several weeks ago, I’ve not had any update. I’m still without decent service, and I was told this would be sorted by 28 Feb! This is appalling customer service. Can’t get through to your call centre either
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🦇🎃 ChaosWraith25 🎃🦇
(@ChaosWraith25) reported
@ThreeUK hi, so i need help about data protection and live chat won't help and when i call 333 it tells me to go to live chat 🙄😒 how can i speak to a hooman, preferably one not reading a script?
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adriano tarquini
(@adrianotarquin) reported
@ThreeUK do@not use this company!!!! They canceled my contract by accident and now I have no phone for 3 days so can’t run my business! Very rude to been with them 15 years
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Helena
(@helculshaw) reported
@ThreeUK why is your 4G broadband so rubbish at the moment 😖 really not sure why we’re paying for a service that doesn’t work properly at all.
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Lee Alley
(@lee_alley) reported
@ThreeUK Why is your website redirecting to insecure Do you guys need a consult? I can sort this out this afternoon if you want, but I prefer to surf & login securely...?
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Rukshana Alam
(@rukshanaalam) reported
So these numbers don't make any sense whatsoever and he can't even explain it to me. So here I am, hoping that this router turns up at Three because apparently there is no other solution. Or is there? @ThreeUK @ThreeUKSupport
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Shane radwell
(@Shaneradwell) reported
@ThreeUKSupport Hi been trying to contact you today via webchat so we can discuss this issue I also have another concern that I’d like to talk about with you. Only problem is I only get 30mins to chat during my lunch. So if I can’t contact during the week I’ll have to contact at the weekend.
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Kloud Kitt
(@KloudKitt) reported
@ThreeUKSupport I am akso unable to log in via the three app, and am unable to reset my password. I am only able to login via the automatic login when on a browser, and connected to my mobile data / 4g.