3 (Three)

3 (Three) Outage Report in Welwyn Garden City, Hertfordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Welwyn Garden City, Hertfordshire, England 03/05/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent 3 (Three) outage reports came from the following cities: London, Enfield Town, Hemel Hempstead, St Albans, Luton and Stevenage.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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3 (Three) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • chardean_x Charlotte (@chardean_x) reported from Broxbourne District, England

    not had signal in my house on my phone since March @ThreeUK please sort your customer service out

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • JohnGregory0532 John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England

    Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • aroundthehouses Mark Newton (@aroundthehouses) reported from Bricket Wood, England

    Just had an issue and I needed to speak to someone urgently from @ThreeUK and the customer service and speed and communication was awful. The guy I spoke to sounded like he was in his car being an Uber driver.

  • shekcheung S Cheung (@shekcheung) reported from Luton, England

    @ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • mattsimpt Matt Simpson (@mattsimpt) reported from Luton, England

    @ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?

  • HemelAllotment KJ (@HemelAllotment) reported from Hemel Hempstead, England

    @ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?

  • JohnGregory0532 John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England

    Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

  • karenmavx Karen Mavundukure (@karenmavx) reported from Stevenage District, England

    @ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • MikeJoiner1965 Mike (@MikeJoiner1965) reported from Harpenden, England

    @ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.

  • MacFreakish Harry Sanganee (@MacFreakish) reported from Luton, England

    Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!

  • Christi68369840 mep (@Christi68369840) reported from Barnet, England

    @KissFMUK @ThreeUK My iPhone 5 is broken & barely working 😔 #KISSiPhone12

  • Abboir_ Abby (@Abboir_) reported from Hemel Hempstead, England

    @ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?

  • davidbsmetana David Smetana (@davidbsmetana) reported from Barnet, England

    @ThreeUKSupport I’ve been on hold to support now twice for 45mins each time and then the call drops! I can’t use my phone! Please advise

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • projectzip Joe Brown (@projectzip) reported from Luton, England

    Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!

  • Jubballama ⋆☆ 𝒥𝑒𝓈𝓈 ⁷ᴀᴛ ʜᴏᴍᴇ☆⋆💜⋆ ⟭⟬ 𝙿𝚊𝚛𝚝 𝚛𝚎𝚜𝚝 ⟬⟭ (@Jubballama) reported from Barnet, England

    Hi @ThreeUK I have absolutely no signal when going around London?????? Again, how many times is this gonna happen 🙃

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Blackie665 Duncan Blackwell (@Blackie665) reported

    @ThreeUK really disappointed with 3 home broadband. 1st router lasted 9 days, 2nd router hasn't worked since plugging in it. Waited 48hrs for the fix, now told at least another week. Had to cancel as I need the internet at home. Having to sign up again with expensive ISP 🤬

  • CallumHosie Callum Hosie (@CallumHosie) reported

    @ThreeUKSupport incognito/private browsing as a workaround is a thing, but I'm still interested in the root of the UX issues I had tonight. It was an incredibly frustrating experience until I went incognito and it worked.

  • keithweston500 keithweston (@keithweston500) reported

    @ThreeUK @ThreeUKSupport I had a problem that three say they've fixed. I have a recurring data pack all set up correctly. Numerous times it hasn't auto renewed, and I have had cash taken from my credit instead for calls etc. For future ref, is there a way of speaking to an adviser instead of live chat.

  • georgialeigh127 Georgia Barnes (@georgialeigh127) reported

    @ThreeUKSupport My partner chose to switch from @O2 to @ThreeUK and at this time we are massively regretting this decision. I am with O2 and have used the same amount of data with no issues after following the correct advice from there representatives. How will Three be rectifying this?

  • richardkilleen richard killeen (@richardkilleen) reported

    @ThreeUK How shocking just placed an order for a 5g hub but will be delivered when I am at work, called three to have it sent to store or my work, told only to cancel contract

  • AndrewHazelden1 Andrew Hazelden (@AndrewHazelden1) reported

    @ThreeUK Just want to recognise Kylo in your Eastbourne store. He managed to sort in less than 15 minutes what your contact us/ help desk/ support failed completely to do in 6 months! Each person in store is great. Look after them. The stress caused by help desk is immense

  • FrenchyInLondon Mike 🏳️‍🌈 (@FrenchyInLondon) reported

    @ThreeUKSupport hi, no broadband nor mobile signal in OX5 for 2 days now due to ‘works on masts in the area’. Can you give an update on when this will be fixed? Thanks!

  • TLover106 TrainLover106 (@TLover106) reported

    Oi @ThreeUK wankers get ******** off your arses and do something

  • seguima Andy Segui (@seguima) reported

    @b33rdy @ThreeUK Suggesting it might be an individual phone is disingenuous. I have exactly the same problem in Southampton, and many other places with my Three sim and before you ask (or suggest) it’s not my phone because I have a dual sim and EE works fine.

  • StuartBeaty Stuart Beaty 🇺🇦 (@StuartBeaty) reported

    @ThreeUKSupport I have spent another 25 minutes on the phone trying to cancel and have just been disconnected AGAIN like I was yesterday. If my contacts are not cancelled today and confirmed to me I will be raising a complaint with Ofcom.