3 (Three) Outage Report in Welwyn Garden City, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Luton, Stevenage, Enfield Town and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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3 (Three) Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Ben Murray
(@Ben_Murray) reported
from
London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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Tomo Woodland
(@tomowoodland) reported
from
London Colney, England
@ThreeUK has abandoned its customers! There’s zero customer service if you have a problem. No response from @ThreeUKSupport and a useless chatbot. Online “My 3” is down too 😔
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ibrahim cubuk
(@IbrahimCubuk) reported
from
Enfield Lock, England
@ThreeUK i am disgusted by the way i have been treated by the customer services of three i have been your customer for 9 years i will cancel my account
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Charn💜💛
(@CMoney_x) reported
from
Enfield Lock, England
@ThreeUKSupport I appreciate your engineers trying to resolve these issues but this has been ongoing since I joined 3 which was almost a year ago. It’s definitely not a problem that will be sorted today.
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!
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SAMUKA
(@SamueltoeToe) reported
from
Enfield Lock, England
@ThreeUK my internet is not working and I pay everymoth £72.13 for a unlimited internet. Please Could you fix it. Thanks
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Kelvin Olasupo
(@_Only1Kelvin) reported
from
Luton, England
@ThreeUKSupport signal over here has been appalling. Can hardly load a page.
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network
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Rihards
(@R5Latvia) reported
from
London, England
@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/
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Mike Whitehouse
(@kramit) reported
from
London Colney, England
@ThreeUKSupport @BoeingBoy By “the area” you mean “the whole freeking country” by “should help” you mean “will make no sodding difference but will fob another one off” I feel sorry for the staff on @ThreeUKSupport they know it’s shite but can’t say otherwise.
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Derin Cag
(@DerinCag) reported
from
Enfield Lock, England
@ThreeUKSupport Yes, infact I over-emphasised it multiple times. Not sure it helps for your customer services team to be overseas, with access to millions of users data, sometimes in jurisdictions with a lack of regulatory justice or privacy laws.
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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Charn💜💛
(@CMoney_x) reported
from
Enfield Lock, England
I’m so tired of @ThreeUK & their trash network. Absolute shit man.
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Karen ⚽️🍫
(@KrobertsonKaren) reported
from
Luton, England
@ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡
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Mr A$AP Verflucht Esq.
(@verflucht) reported
from
Borehamwood, England
@ThreeUKSupport I see. Just working backwards, I have no idea how this service signed me up. Research suggests that they have worked out a way to stealthily sign me up by embedding a sign-up form in YouTube ads. Which is insane itself. But you're telling me there is no way that I can tell...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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The Old *** Gamer
(@theoldgitgamer) reported
It's shocking that a 14 year customer of @ThreeUK is spoken to with minor contempt when calling to sort a failed online upgrade. Poor website reliability, poor customer service. I was so close to moving to @EE who I'm sure would appreciate a new customer. More fool me I guess.
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✨️Chelsea✨️
(@UnhingedChelsea) reported
@ThreeUK, is it normal for your employee to not only phone and harass someone that's not a customer but to be demanding information, then tell them they are gonna take them to a hotel and **** them? I've recorded the phone call, and I will be sending it to the police.
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Joe
(@Urban__J) reported
@ThreeUKSupport No signal service for 2 days TR16. What the hell is going on. When is it going to be fixed??
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SANSIQBAL
(@seenalif12) reported
@ThreeUKSupport I have a problem with my account update which I am trying for couple of years but to no avail! The account is actually used and billed for my friend but 3 is not updating name or date of birth. Have called so many times but team is useless and drops the call!
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Louise Mulholland
(@LouMulholland) reported
@ThreeUKSupport I am trying to reset my password to access my account but the emails will not come through, even in speak. Can you help please?
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Dan
(@dounowhoiam) reported
@ThreeUKSupport please can you fix the signal issue at M1 3NR, I've been unable to get access to the @ThreeUK+ app with it trying to send a text message when I did manage to use a WiFi. It occurs on both phones that work in other areas, has been lack of signal for months now.
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PacNex Group
(@PacNexGroup) reported
@ThreeUKSupport so just went a branch to change the email address and number that receives a code to login and been told we can’t do that and customer service says it needs to be to be in branch any help!
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Hally (kyle parkin)
(@Hally_YT16) reported
@ThreeUK is anyone having problems with three website as I have been trying for 3 days to buy a add on for my pay as you go SIM but keep getting the something went wrong page with error code32b1067f-04d3-457e-9
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Stephen John Webb 🕷
(@Stephenjohnwebb) reported
@ThreeUK a remarkably poor level of service if you happen to want to travel outside the country for more than 2 weeks at a time. 3rd rate at best
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Nick L 🇺🇦
(@KavyMan1984) reported
Getting on for nearly thirteen years as a @ThreeUK customer, I have never been so disgusted by your service as I have been today.