3 (Three)

3 (Three) Outage Report in Welwyn Garden City, Hertfordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Welwyn Garden City, Hertfordshire, England 02/10/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent 3 (Three) outage reports came from the following cities: Hemel Hempstead, London, Luton, Stevenage, Enfield Town and St Albans.

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City Problem Type Report Time
United KingdomHemel Hempstead Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @ThreeUKSupport I appreciate that but I’m currently in a position where @virginmedia are useless and unable to fix cables and you now working on masts meaning I can’t even use my phone network. So between both multi million pound companies you’re screwing me royally!!

  • maryumk1 Maryum Kureeman (@maryumk1) reported from Barnet, England

    @ThreeUKSupport hey I haven’t had any 3G or 4Gsince yesterday afternoon. Is there a problem?

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @ThreeUKSupport Hi, it’s EN9 1UH my device is iPhone 12. I actually have to be upstairs to get any sort of signal strength with 4G. So currently unable to use my phone in my house unless I’m upstairs 👍🏻

  • CFCJourno Paul Lagan (@CFCJourno) reported from London Colney, England

    Hi all @ThreeUK customers who live in central London (Victoria/Pimlico) - can I ask if your signal crashed in the past seven weeks? A mast was taken away suddenly with no warning to customers. I’m also looking to other providers to DM me their offer as an alternative supplier.

  • umber892 Robert Taylor (@umber892) reported from Harpenden, England

    @ThreeUK this was a big hook for staying with you. I think I have been with you for over 10 years. Looks like I will not be renewing my contract with you. This is a poor decision

  • Andyswann45 Andy Swann (@Andyswann45) reported from Abbots Langley, England

    @ThreeUK hi, twice this morning I’ve been deliberately cut off by your customer services because I politely disagreed with that they were saying. Do you think that is acceptable? How should I now go about having my issue rectified? Thanks

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • ahmadjamal00 Ahmad Jamal (@ahmadjamal00) reported from Barnet, England

    @ThreeUKSupport I have been trying to reset my password for my3 since yesterday and getting the same error at the email verification stage "MY3-CHANGE-EMAIL-RESPONSE-ERROR".. Can you help please?

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • j_adire 杰伊 丹尼尔 (@j_adire) reported from London Colney, England

    @ThreeUK how do I leave your network and switch to a different provider. I was in Victoria station and missed my train because I couldn’t access the internet to view my ticket online and I have to pay £50 to use an Uber

  • CFCJourno Paul Lagan (@CFCJourno) reported from London Colney, England

    @ThreeUK @ThreeUKSupport @three_broadband just received this text from you. We've fixed the problem you reported. Restart your device and try again. If you're still having problems, please let us know Nope, nothing has changed - why did you send me this? U trying to wind me up?

  • Dazza_Flatt Darren Flatt (@Dazza_Flatt) reported from Loughton, England

    @ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2

  • Dazza_Flatt Darren Flatt (@Dazza_Flatt) reported from Loughton, England

    @ThreeUKSupport Sorry, but you're not being very helpful. It's quite straight forward. I'll say it again. I selected the £10 a month option but I've been put on a £15 a month plan. It's unacceptable. Can I just cancel the contract and I'll just go with somebody else.

  • LiamNBooth Liam Booth (@LiamNBooth) reported from London Colney, England

    @ThreeUK when will esim be available on your network?

  • lisaslolo Lisa Stout (@lisaslolo) reported from Stevenage District, England

    @ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !

  • mullers72 Phil Mullin (@mullers72) reported from Welwyn Garden City, England

    So having just bought a @ThreeUKSupport PAYG SIM for my son as he's lost his phone, I can't register it online as it's down for technical maintenance but call the 0800 number. That's closed too. How do I get him sorted for school tomorrow? #Threeuk

  • Dazza_Flatt Darren Flatt (@Dazza_Flatt) reported from Loughton, England

    @ThreeUKSupport charged £15. Can you please help me get this resolved. I still have the email. And have sent proof but no one has got back to me. Thank you. 2/2

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @ThreeUKSupport I have no wifi due to @virginmedia and no phone signal due to you!!

  • CFCJourno Paul Lagan (@CFCJourno) reported from London Colney, England

    Loving the @ThreeUK TV advert - ‘Big Network’ slogan. 👍 one thought thou - why did you not replace vital mast taken down in heart of central London cutting off thousands of Three users from the ‘Big Network’

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • cosmicthoughts James (@cosmicthoughts) reported

    @ThreeUKSupport is there any reported issues with receiving SMS's from the USA via Amazon SMS Service? Trying to get an SMS verification code on my phone but not receiving anything.

  • picogramJON HAT-TRICK-MAKIS (@picogramJON) reported

    @ThreeUK can you tell me when your customer service phone lines are available to call please. As all I got was a lazy automated service saying your closed for the holidays, it’s the 27th, a bit bizzare. I need to pay a bill so I can’t use “oNliNe wEb cHaT”

  • petermaster10 threadguy.eth (@petermaster10) reported

    @bayleeturner @ThreeUK Avoid getting scammed I will advise you wait on support teams or rather contact @Liltoosi they are reliable too.

  • ShirtlessKirk James Tiberius Shirtless Kirk 🚀 (@ShirtlessKirk) reported

    @ThreeUKSupport TAC-ECI: 1543-3635457 eNB-LCID: 14201-72 PCI: 370 RSRP: -116dBm Been like this (or non-existent signal) for nearly a week.

  • deliveeroo Deliveeroo (@deliveeroo) reported

    @ThreeUKSupport i forgot my email that’s linked to my account. cant log in. help

  • balls_screw Screw ***** (@balls_screw) reported

    @ThreeUK Another clueless shoddy network

  • SueDyson11 Sue Dyson (@SueDyson11) reported

    @ThreeUKSupport The fact that we are stuck with a non functioning service, which is equivalent to 1995, that we would have to pay in excess of £300 to get out if, when the service has been abysmal

  • laurennella Lauren Ella Jackson (@laurennella) reported

    @ThreeUKSupport Hi Rhiannon, I have spoken to support on the app and on the phone about this today and they have said there’s nothing that can be done and I would have to leave my sim only contract to use the phone. Is there no way an exception could be made and an esim made ? Thanks!

  • BeanCalledRick Richard McMullan (@BeanCalledRick) reported

    @ThreeUK Ive been trying to change my password since August. On me for forgetting but you guys have had "technical issues" since august now and I havent been able to easily pay a bill in months and your customer support does anything to avoid letting you talk to a person. Wtf?

  • SueDyson11 Sue Dyson (@SueDyson11) reported

    @ThreeUKSupport CW9 6EZ. We already know that you have a problem with the mast. It's been in and off for weeks now, it's simply not good enough. Especially as we are tied into a two year contract for an intermittent service