3 (Three)

3 (Three) Outage Report in Welwyn Garden City, Hertfordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Welwyn Garden City, Hertfordshire, England 11/30/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent 3 (Three) outage reports came from the following cities: London, Barnet, Stevenage, Luton and Hertford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBarnet Internet
United KingdomBarnet Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • Abboir_ Abby (@Abboir_) reported from Hemel Hempstead, England

    @ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?

  • JohnGregory0532 John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England

    Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

  • shekcheung S Cheung (@shekcheung) reported from Luton, England

    @ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs

  • mattsimpt Matt Simpson (@mattsimpt) reported from Luton, England

    @ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?

  • Dazza_Flatt Darren Flatt (@Dazza_Flatt) reported from Loughton, England

    @ThreeUKSupport charged £15. Can you please help me get this resolved. I still have the email. And have sent proof but no one has got back to me. Thank you. 2/2

  • LiamNBooth Liam Booth (@LiamNBooth) reported from London Colney, England

    @ThreeUK when will esim be available on your network?

  • peter_hollas Peter (@peter_hollas) reported from Stevenage District, England

    @EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK

  • MacFreakish Harry Sanganee (@MacFreakish) reported from Luton, England

    Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!

  • Dazza_Flatt Darren Flatt (@Dazza_Flatt) reported from Loughton, England

    @ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • JohnGregory0532 John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England

    Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

  • Christi68369840 mep (@Christi68369840) reported from Barnet, England

    @KissFMUK @ThreeUK My iPhone 5 is broken & barely working 😔 #KISSiPhone12

  • projectzip Joe Brown (@projectzip) reported from Luton, England

    Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!

  • Andyswann45 Andy Swann (@Andyswann45) reported from Abbots Langley, England

    @ThreeUK hi, twice this morning I’ve been deliberately cut off by your customer services because I politely disagreed with that they were saying. Do you think that is acceptable? How should I now go about having my issue rectified? Thanks

  • karenmavx Karen Mavundukure (@karenmavx) reported from Stevenage District, England

    @ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened

  • aroundthehouses Mark Newton (@aroundthehouses) reported from Bricket Wood, England

    Just had an issue and I needed to speak to someone urgently from @ThreeUK and the customer service and speed and communication was awful. The guy I spoke to sounded like he was in his car being an Uber driver.

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • davidbsmetana David Smetana (@davidbsmetana) reported from Barnet, England

    @ThreeUKSupport I’ve been on hold to support now twice for 45mins each time and then the call drops! I can’t use my phone! Please advise

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JamalKhanfer Jamal Khanfer (@JamalKhanfer) reported

    @ThreeUK I am sure three woks well in some area but very bad in min, you push too much, convince people to renew their contracts etc of BS, must recognise that some must switch away and make it easy rather than starting to hate three which will stop them coming back in the future

  • CandlesNcouture Monique Springer (@CandlesNcouture) reported

    . @ThreeUK online chat customer service is absolutely awful. I have just taken out a new contract and it’s made me want to cancel it!!!

  • RichardCusick1 Richard Cusick (@RichardCusick1) reported

    @CandlesNcouture @ThreeUK @ThreeUKSupport There support is absolutely woeful try O2 much better

  • Yaga_yawww Titi (@Yaga_yawww) reported

    If I have any advice to part with this year, it’s never ever open a phone contract with @ThreeUK. EVER.

  • giusec28 Giuseppe (@giusec28) reported

    @ThreeUKSupport Can this not be sped up? Like I say, I was told it would be done on Saturday and now I need to wait until Wednesday? I think it’s more than fair that I ask this all to be sorted today. The customer service has been poor enough already, it’s not fair I have to keep waiting is it?

  • CharlotteBone8 Charley (@CharlotteBone8) reported

    @ThreeUK my phones internet is really bad lately, says I have 4G and full signal but it’s so slow, nothings loading and iMessages aren’t sending.. ?

  • Jones2804N Robert Nigel Jones (@Jones2804N) reported

    @ThreeUKSupport I received a message from three advising me that they were carrying out maintenance in my area and there would be disruptions to the service. That was 4 days ago, when will it be fixed. I currently have a download speed which is erratic between 0.5Mbps and 3.5Mbps.

  • PubStorck who am I (@PubStorck) reported

    @ThreeUKSupport So new customer £35. Current customer £46 for same deal. Something morally wrong there

  • LHoskinSUFC Luke Hoskin (@LHoskinSUFC) reported

    @fonehouse got a new phone on @ThreeUK on Wednesday, signal is absolutely terrible, calls dropping off all the time. Can you help me change the contract as i’m still within the 14 day return window?

  • FlopsyTops Bevla (@FlopsyTops) reported

    @ThreeUK I need to contact you on the proof email but the representative has given me an invalid email address. Please can you help, ASAP. Many thanks.