3 (Three) Outage Report in Welwyn Garden City, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (20%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Enfield Town, Hemel Hempstead, St Albans, Luton and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Lisa Stout
(@lisaslolo) reported
from
Stevenage District, England
@ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !
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Ahmad Jamal
(@ahmadjamal00) reported
from
Barnet, England
@ThreeUKSupport I have been trying to reset my password for my3 since yesterday and getting the same error at the email verification stage "MY3-CHANGE-EMAIL-RESPONSE-ERROR".. Can you help please?
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2
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Liam Booth
(@LiamNBooth) reported
from
London Colney, England
@ThreeUK when will esim be available on your network?
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mep
(@Christi68369840) reported
from
Barnet, England
@KissFMUK @ThreeUK My iPhone 5 is broken & barely working 😔 #KISSiPhone12
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
Just had an issue and I needed to speak to someone urgently from @ThreeUK and the customer service and speed and communication was awful. The guy I spoke to sounded like he was in his car being an Uber driver.
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Abby
(@Abboir_) reported
from
Hemel Hempstead, England
@ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Andy Swann
(@Andyswann45) reported
from
Abbots Langley, England
@ThreeUK hi, twice this morning I’ve been deliberately cut off by your customer services because I politely disagreed with that they were saying. Do you think that is acceptable? How should I now go about having my issue rectified? Thanks
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Sorry, but you're not being very helpful. It's quite straight forward. I'll say it again. I selected the £10 a month option but I've been put on a £15 a month plan. It's unacceptable. Can I just cancel the contract and I'll just go with somebody else.
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport charged £15. Can you please help me get this resolved. I still have the email. And have sent proof but no one has got back to me. Thank you. 2/2
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David Smetana
(@davidbsmetana) reported
from
Barnet, England
@ThreeUKSupport I’ve been on hold to support now twice for 45mins each time and then the call drops! I can’t use my phone! Please advise
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Harry Sanganee
(@MacFreakish) reported
from
Luton, England
Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!
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Peter
(@peter_hollas) reported
from
Stevenage District, England
@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
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Maryum Kureeman
(@maryumk1) reported
from
Barnet, England
@ThreeUKSupport hey I haven’t had any 3G or 4Gsince yesterday afternoon. Is there a problem?
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Phil Mullin
(@mullers72) reported
from
Welwyn Garden City, England
So having just bought a @ThreeUKSupport PAYG SIM for my son as he's lost his phone, I can't register it online as it's down for technical maintenance but call the 0800 number. That's closed too. How do I get him sorted for school tomorrow? #Threeuk
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Zaid
(@zaidsaidely) reported
@ThreeUKSupport your mifi dongle internet is shocking. I’m paying a premium for a woeful service.
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zovy
(@itszovy) reported
Why has my data been bugging for like 3 weeks? @ThreeUK is literally the worst! Can’t waste anymore breath on them, to EE I goooo
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Martín Andino
(@mandinov) reported
@ThreeUKSupport Hi Jenn. Yes I am, have two sim cards and also broadband (i was with Relish). I spent 70+ mins on the phone yesterday with different colleagues of yours trying to fix the speed issues, doubt u can do much over twitter. I was tweeting more for other people to see
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𝓶𝓪𝔁
(@maxhenzell) reported
@sarajbz @ThreeUK oh god no wtf is this 🤢
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Kayleigh Shaw
(@Kaaylleigh3) reported
@ThreeUKSupport absolute shocking service with three, I will be leaving! Useless!
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Barry Hemmings
(@bjhemmings) reported
@ThreeUKSupport The issue is that there is an unexplained "Internet used over your allowance" charge so the network will not allow her to make a call. I have Lasting Power of Attorney, so should be able to discuss this with someone directly.
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wafflethief
(@AllYourWaffles) reported
So @ThreeUK raising to accept notice to terminate my contract.
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Kayleigh Shaw
(@Kaaylleigh3) reported
@ThreeUKSupport I have been in hospital and lost my job due to covid, lines been disconnected, told the only way to resolve it is to phone up, but I can't due to mental heslth issues. Was passed around for half an hour in live chat for no help. Why is there no help for someone like me
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Alex Kimpton
(@overdark33) reported
@gmatt975 @ThreeUK Companies never value loyalty, they're better off incentivising new people to join with better offers. It sucks when you're stuck with only one ISP in your area as it's hard to renegotiate every time the contract is up...
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Barry Hemmings
(@bjhemmings) reported
@ThreeUKSupport Feeling very let down today - my 82-year old Mum is in hospital, can't use her @ThreeUK phone, isn't technical at all, can't make any calls but Support won't help me with it at all even knowing all that. Regret recommending 3 to her now. #Heartless