3 (Three)

3 (Three) Outage Report in Welwyn Garden City, Hertfordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Welwyn Garden City, Hertfordshire, England 02/01/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent 3 (Three) outage reports came from the following cities: London, Luton, Stevenage, Enfield Town and St Albans.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • Vanessssaxo V. (@Vanessssaxo) reported from London, England

    @ThreeUK why is my service not working 😡

  • triford Steffan Ford (@triford) reported from Welwyn Garden City, England

    @ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • angelspitten I am the hip-hop-a-potamus (@angelspitten) reported from London Colney, England

    @ThreeUKSupport There's a few, that's what I mean. I have poor coverage from n4 to central London and down.

  • aroundthehouses Mark Newton (@aroundthehouses) reported from Bricket Wood, England

    @ThreeUK No service!

  • ChrisTheDJ Chris Merriman (@ChrisTheDJ) reported from London, England

    @ianbetteridge @ThreeUK Three has been down nationwide since midnight

  • hibouxchouette 🎃🕸️Join the Euro & Schengen🕸️🎃 (αngus) (@hibouxchouette) reported from Enfield Lock, England

    Today's joint winners of the award for most reprehensibly shit customer service are @FT and @virginmedia. @ThreeUK lose out by a whisker.

  • simonhaytack Simon Haytack (@simonhaytack) reported from London Colney, England

    Seems @ThreeUK is down as well atm.

  • StTwiggi StTwig (@StTwiggi) reported from Hemel Hempstead, England

    @ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed

  • akok9618 anam🍂🍁 (@akok9618) reported from Watford, England

    @ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service

  • Wreck_it_Dan Dan Stapley (@Wreck_it_Dan) reported from Hitchin, England

    @ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem

  • shanehewett Shane Hewett (@shanehewett) reported from Hatfield, England

    @ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing

  • chess_galea Chess Galea (@chess_galea) reported from London, England

    @ThreeUKSupport trying to use the chat feature on the app it’s not working

  • Blackcabmark Mark (@Blackcabmark) reported from London Colney, England

    @ThreeUKSupport how bad is your coverage in central London today three contract are due to be renewed having serious doubts of them quite a few years being a customer

  • AshleyLlewellyn Ashley (@AshleyLlewellyn) reported from Barnet, England

    @ThreeUKSupport The signal issue has been an on going thing with three, I seem to have a poor connection even with full 4G, I’ve replaced my sim twice...

  • themib Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

  • StTwiggi StTwig (@StTwiggi) reported from Hemel Hempstead, England

    @ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!

  • dcarti__ darnell. (@dcarti__) reported from Enfield Lock, England

    I feel to leave @ThreeUK, the service is shocking.

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

  • resoai Alexey (@resoai) reported from Barnet, England

    @ThreeUKSupport All you need to do is to pass the information along with the screenshot to the developers to fix it. I’ve been to the chat 6 times already.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Baby_Lisa_19 Lisa Gillies (@Baby_Lisa_19) reported

    @ThreeUKSupport I’m not getting any signal I have no bars at all

  • eddiebear78 Eddie Bear (@eddiebear78) reported

    Hey @ThreeUK, this is your last chance to retain me as a customer. After nearly ten years, you've decided my tariff no longer exists and want to increase the cost by £10 a month. I've called and been into a shop but you don't seem that bothered. Over to you... #CustomerService

  • DigitalJonathan Jonathan Phillips 🇺🇦 (@DigitalJonathan) reported

    Ok folks, I need your help. A friend and neighbour has opened her home to a Ukrainian family and has asked if I can help with a UK phone. I only know iPhone, never used Android and dunno what’s best. Would @EE , @O2 , @ThreeUK like to help?

  • LolaKissesDeath Lyla A*+ (@LolaKissesDeath) reported

    @ThreeUK why is your customer service ****

  • ayxtweets (@ayxtweets) reported

    @ThreeUK So you said that only new customers and customers upgrading their contracts after October 2021 would lose the Go Roam benefit. Yet are forcing an upgrade on my contract? When it’s not even been 12 months. So you can get rid of my Go Roam. Terrible service

  • neilybhoy1888 nytol_villain (@neilybhoy1888) reported

    @ThreeUKSupport I have ordered a new phone from another network, the only phones you guys currently do that I like are just to expensive. The phone I wanted you don't do, so I have got it from another network

  • AndrewAndysail Andrew Charman (@AndrewAndysail) reported

    @ThreeUKSupport No problem, won’t waste money with you again

  • Fin742 Fin74 (@Fin742) reported

    @ThreeUKSupport Can I ask why I'm paying for a service which I cannot use for a week of each month at least then? Or should I sit outside to work so I can get signal? Why does it work one day and nothing the next? A few friends are experiencing the same.

  • gregpower Greg Power (@gregpower) reported

    @ThreeUKSupport phone was lost on Sat night. I don't know my memorable word so your support will not help me and in store they have my shortened First Name on file so they wouldn't accept my passport as ID. I cannot request a new SIM online or in-store as a result. Wtf can I do?

  • neilybhoy1888 nytol_villain (@neilybhoy1888) reported

    @ThreeUKSupport have to say I am very disappointed with the deals from @ThreeUK I have been with you for over 10 years, and have tried to get a deal to stay, seems impossible, so off to another network.... Person on webchat couldn't even get my name right