3 (Three) Outage Report in Potters Bar, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Potters Bar, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Potters Bar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at 3 (Three)
3 (Three) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Potters Bar, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Hackney, Muswell Hill, Harringay, Hampstead, Barnet, Islington and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Potters Bar, England
Latest outage, problems and issue reports in Potters Bar and nearby locations:
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Tyler
(@Tyler2709) reported
from
Enfield Lock, England
@ThreeUKSupport EN1 4RQ. Also attempted to use at NG18 and N17 areas. It clearly isn’t a connection issue as all other apps and services work fine, and that’s 3+ locations I’ve tried it in.
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Richard Williamson
(@shadlx) reported
from
Camden Town, England
Hi @ThreeUK @ThreeUKSupport can you advise why @Bitly seems to be blocked on your network - it is very annoying
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CityOfSimplicity
(@City_Simplicity) reported
from
London Colney, England
@ThreeUKSupport I’ve run out of data and trying to get onto your new app is literally driving me mad. Errors non stop and I now can’t reset my password. So frustrating.
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Rad Graban
(@graban_rad) reported
from
Walthamstow, England
@ThreeUK , you are now ***************. Still upgrading your system (24 hours now) and no help available on chat.
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Antonio de la Fe
(@antoniodelafe) reported
from
Stratford, England
@Budd5nT @ThreeUKSupport I agree! We’re paying for a service that doesn’t work and it can’t be correct the service works fine.
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Muro Fx - Forex Trader 🍀
(@muro_forex) reported
from
Islington, England
@ThreeUK Your prices are good but the internet is actually shit 🤫
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Rad Graban
(@graban_rad) reported
from
Walthamstow, England
@ThreeUK @EveningStandard @DailyMailUK Three, this is ridiculous! Your customer service is unable to provide any help for more than 24 hours because all your systems are apparently down! This is only couple of weeks after the major outage!!!
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Derin Cag
(@DerinCag) reported
from
Enfield Lock, England
@ThreeUKSupport Yes, infact I over-emphasised it multiple times. Not sure it helps for your customer services team to be overseas, with access to millions of users data, sometimes in jurisdictions with a lack of regulatory justice or privacy laws.
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ibrahim cubuk
(@IbrahimCubuk) reported
from
Enfield Lock, England
@ThreeUK i am disgusted by the way i have been treated by the customer services of three i have been your customer for 9 years i will cancel my account
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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Christopher Whitton
(@Whitton88) reported
from
Islington, England
@ThreeUKSupport This was already done when I logged a formal complaint with your complaints team yesterday. Awaiting a “priority” call back from the technical team hopefully later on today
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Matthew John Earley
(@o0MattE0o) reported
from
Hillingdon, England
@ThreeUKSupport Issues at : UB7 8LZ 3G is little faster than 4G but when I'm at work RG12 1PU I get very good speeds. So don't want to turn off 4G
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Dan McDowell
(@danjmcdowell) reported
from
Camden Town, England
@ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.
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Harry
(@harryjpinnock) reported
from
Potters Bar, England
@ThreeUKSupport Someone called me after I lodged a complaint, I was explaining what happened and they cut me off and haven’t rung me back. What a joke
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Victoria Earl
(@vickiearl_earl) reported
from
Hillingdon, England
@ThreeUK absolutely shocking service on the phone. Trying to cancel an upgrade! The man kept me on phone 35 minutes, unable to understand me or me him! Unable to confirm it was cancelled, told me to call back in 2 days! Blood pressure at boiling point
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Dan McDowell
(@danjmcdowell) reported
from
Hillingdon, England
I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.
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CityOfSimplicity
(@City_Simplicity) reported
from
Camden Town, England
@ThreeUKSupport I spoke to your online chat support this morning, turns out I still have 8GB of data, for some reason it just stopped working yesterday. Not ideal.
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bog off tories
(@robbie_wallace) reported
from
Hackney, England
@ThreeUKSupport Don’t mean to bang on here but now I don’t even get signal in dalston. Would really prefer that you took care of existing customers and fixed existing issues before moving onto new projects. No point in me having data in my plan that I can’t use
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Now Hear This
(@NowHearThisUK) reported
from
Hillingdon, England
priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dom Turl
(@domturl) reported
@ThreeUK @ThreeUKSupport I think that 0333 338 1017 is your telesales people. Can you please ask them to stop phoning me twice a week! I'm already a customer, but not for much longer at this rate! #blocked #nuisancecalls
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Cliff Mann
(@KingsofYearron) reported
@ByronRobbins @ThreeUKSupport I’ve had a good service to be fair up until now, but today was one for the ages. We’ll see what happens. I’ve got 14 day to cancel the contracts, so I’m hopeful they can turn it round.
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Monika B. Jaksik 🌻
(@Monix6277) reported
@threeuk what is wrong with your network? I keep losing signal everytime I'm outside and it annoys the hell out of me. I work and daily routine rely on the connection - both reception and internet.
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kathy duffield/
(@angelicbeing) reported
@ThreeUKSupport wow that’s taken along time. still having issues with my internet it’s not working as well as it should. i know weather isn’t great but come on it should be better than it is
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Rukul2
(@Rukul2GP) reported
@ThreeUK Never buy a Three PAYG sim. Typical Hutchison attitude. Absolute thieves. Bought 3 PAYG sim cards because the label said "GBP15 25GB". One would assume this means you get 25GB...but it doesnt...you pay GBP15....for NOTHING. Customer service will not help
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RUSHI :-)
(@447944458029) reported
@ThreeUK I am very disappointed with your service. I have sent the phone back to you but want me to get the refund from the third party @MPD_Online. When they say they need the phone back to them. This has been going on for 6 months now. Very unhappy!
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Reeya Patel Collins
(@ReePatCol) reported
@ThreeUKSupport Slightly annoying having been a three customer for nearly 10 years I don't get my full unlimited allowance.. 😳
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byronrobbins
(@ByronRobbins) reported
@ThreeUKSupport @KingsofYearron Waste of time mate. Network coverage is shocking at the best of times where I live, can never get a straight answer via phone or live chat. I’ll be switching for sure when this contract runs out.
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DJ JY
(@DJJY) reported
@ThreeUKSupport @ThreeUK Can you guys explain why my reverse upgrade is still not complete after I was told 48 hours. Wtf is going on? I just want to reverse so I can upgrade in store instead of waiting till 16th of June website delivery date????
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jason
(@jason32501062) reported
@ThreeUK 1/2 hello last Wednesday I had a major heart attack on the Thursday your customer service team phoned me demanding £57 I tried to explain I was in hospital and had major heart attack I had to ask to speak to his supervisor again I supplied the information after demanding