3 (Three) Outage Report in Potters Bar, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Potters Bar, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Potters Bar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Potters Bar, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Hackney, London, Islington, Ruislip, Waltham Forest, Wembley, Harrow, Camden Town, Edgware, Barking, Enfield Town, St Albans, Stanmore, Muswell Hill and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Potters Bar, England
Latest outage, problems and issue reports in Potters Bar and nearby locations:
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Ian Burley
(@ian_burley) reported
from
Hemel Hempstead, England
@ThreeUK Just been into one of your stores and was completely ignored. I politely interrupted a staffer and another customer to ask if there was anyone else available. He said he was on his own and would be busy for the next hour. #nowaytorunabusiness
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Mike curtis
(@Mikec81united) reported
from
Harrow Weald, England
@ThreeUK please fix esim for Apple Watch. Now Apple Watch series 4 has ecg I really want to get it but pointless if I can’t use it
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deano kerridge
(@famousdeano) reported
from
London, England
@j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been
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Yiddy
(@yiddyuk) reported
from
Hackney, England
@ThreeUKSupport I find that hard to believe given that this issue is ongoing for a few years now so let's sup with the excuses
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Matt Lawley
(@mattlawley703) reported
from
Islington, England
@ThreeUKSupport I’m trying to create and account to top up but on entering and submitting a password I get my3auth.text.generic.error really frustrating. Just want to top up for a mobile WiFi device. Help!
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Gavin Watson
(@watsongc) reported
from
London Colney, England
@ThreeUK Very disappointed that you’re discontinuing the Three in Touch app as you are effectively rendering redundant my iPhone 5. This would be less of an issue if you were improving your coverage in parallel. Signal so poor in my Central London home WiFi calling is vital.
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted
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Pedro Lamas
(@pedrolamas) reported
from
Islington, England
.@ThreeUKSupport tells me the @ThreeUK InTouch app is being discontinued with no alternative to customers that have poor signal in their homes, unless we change to a new phone. I'm not happy with this and will consider changing both my phone and wife's to a different operator.
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Bottle Jobs
(@JamesOdono) reported
from
Ilford, England
@ThreeUKSupport Everywhere. Even places say I have full signal and 4G and my internet just does not work or is terribly slow
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Robert Midgley
(@RobertMidgley07) reported
from
London Colney, England
@AlexonTV @ThreeUK Damn right. Keep them on their toes - loyalty doesn't exist anymore either way.
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Graham Gilbert
(@grahamgilbert) reported
from
Stratford, England
@ThreeUKSupport Server errors aren’t fixed by that, but I spoke to a nice man in your call center who sorted it.
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Ryan
(@RyanLock) reported
from
Hillingdon, England
@ThreeUK So I need to urgently cancel my lost SIM and activate a new one, but your lines are closed at this hour and your chat is undergoing maintenance. Can someone contact me back ASAP to take care of this. Thanks.
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🌈Andréia Fontoura🌈
(@andreiafontour4) reported
from
Camden Town, England
@ThreeUKSupport Of it was the other way around, and was in debt with you, you would make my life a living hell in order for me to pay the money I owe. You can’t just apologise, because it won’t fix the position you are putting me in!
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Graham howe
(@grahamhowe) reported
from
Walthamstow, England
@ThreeUK your app has a broken feature - paying bills. My partner has same issues, card payment went wrong. Not clear what problem is. Had to call you b4. Please come to our house, to collect payment. I’ll give you our address. Deleting app. Please let me know when it works.
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Ian Burley
(@ian_burley) reported
from
Hemel Hempstead, England
@ThreeUKSupport It was nothing major, was going to enquire about a 2nd backup payg sim. I understand you do a free one with 200MB preloaded data. Also I'm an ex Three customer but signal at home was very poor. Curious to see if it's improved.
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TB
(@tbrittonphoto) reported
from
Hemel Hempstead, England
@ThreeUKSupport saying I need to pay a early exit fee to go from a 12 month sim only to a 24month contract. £98! Surely you can see the benefit of not charging anthing and locking a long term customer in for 24months.
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog
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Ian Burley
(@ian_burley) reported
from
Hemel Hempstead, England
@ThreeUKSupport It was the Hemel Hempstead Marlowes store. Clearly they need some help!
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened
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ionaaaaaaa
(@ionabiscuit) reported
from
Stratford, England
Just realised that @ThreeUK doesn’t have Canada on their list of countries and this has become an issue 11 days before I go
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Lynch
(@mjlynch) reported
@ThreeUKSupport @cedmask 5 days without service with no end in sight!!!
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Robert Clough
(@RobertClough_) reported
@ThreeUK your app is down already. Maintenance work scheduled for tomorrow not today. Sort it out
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KB
(@CatfishKoko) reported
@ThreeUKSupport your home broadband connection has been the worst I’ve ever experienced. For months now connection in central London has been intermittent at best. Everyday it’s down. This never happened when I was with Relish. I would rather pay & just leave the contract now
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Damo
(@Original_Damo) reported
@ThreeUKSupport my connection has been awful for 5 days now, can't access anything. With once again after each time i call they give me no time on how long it will be down for!!
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Jack Rowand
(@rowandjack) reported
@ThreeUK Hi. I am 1 week into a 5G home broadband contract. It has been basically unusable for the last 3 days. Can I get an explanation of what the problem is with the network please? Or I'll have to cancel in the cooling off period.
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Jack Rowand
(@rowandjack) reported
@ThreeUK @SignaLtd This is unbelievable. You could at least acknowledge on your website that there is a problem so people don't drive themselves crazy trying to fix things at home! It's DNS server issues I think.
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g.s.t.r 2021
(@Gstr2021) reported
@jasjrkw @ThreeUKSupport It's down everywhere.. Abysmal poor network signal
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Jon Evans
(@jonprevans) reported
@ThreeUKSupport @MarkDavidParry Hi Three, do you, perhaps, think it would save you a lot of time to post the status of your network on your main webpage? Might save a lot of people time trying to fix it while you deal with it.
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Mac 🇬🇭 🇬🇧
(@TheMixMasterMac) reported
@ThreeUK So, as a loyal customer I'm offered 3UK broadband. I get my 2 yr contact, cancel my ISP and now 30 days later. NO DATA FOR 4 DAYS!! Zero Communication & when I call told to wait a day. It's now day 5!! Truly unimpressive. Back to tethering from my phone. Thanks 3!! 😡
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The Massage Lab
(@themassagelab) reported
@ThreeUKSupport No WiFi for 2 days (evening & night) in London. Surprisingly happening at the same time as offering an early contract renewal and upgrade(!) Not receiving a customer service text or email or SM message to forewarn customers is poor practice. Shame.