3 (Three) Outage in Potters Bar, Hertfordshire, England

@ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?

@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you

@ThreeUK hi, twice this morning I’ve been deliberately cut off by your customer services because I politely disagreed with that they were saying. Do you think that is acceptable? How should I now go about having my issue rectified? Thanks

@ThreeUK your network is pathetic and horrible, in a place like Stratford Westfield I don’t get proper reception, just a rip off you guys are. I was made to leave lyca and coke to you by your cc at the store and now that person is just disappeared from the store. Not helpful

@ThreeUK pathetic store customer service at Ilford Exchange Mall store, I was told to port in to your network leaving Lyca I order to get a phone contract, was switched to sin contract and was told to visit you after 5 months of payments and now they say wait for another one year

@ArgosHelpers @Argos_Online Dear Sir or madam This is ridiculous disgusting Shamed by Argos I'm trying to to speack to one of the customer service over the phone holding time over 25 minutes to speack to customer service. My provider @ThreeUK will charge me trouble the price

@ThreeUK why I am not getting full coverage in my house ..West London Hayes.. its shame on 5g network..not even 2g internet

@ThreeUKSupport 5g service out for 48 hours and counting in EC1 when will this get fixed? This is unacceptable, I’ve never had an outage this long before. Will you be crediting my account for the disruption?

@ThreeUK I tell you that the signal/coverage is so rubbish at E178SN on both 3G&4G

@ThreeUK How am I still getting charged after cancelling my contract with you? This is just pathetic , one of the reasons I left in the first place, getting charged extra for no reason. Please kindly issue my refund

@ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!

@ThreeUKSupport After trying online to cancel my contract (which didn’t work) on the 21st September I phoned you and after 25 minutes waiting finally spoke with you, asked to cancel the contract and was told it was cancelled.

@ThreeUK been with you 4 years on top unlimited package, hours on the phone with supposed “customer service” team, useless people and now will move my contract elsewhere

@ThreeUKSupport It's RM8 it's fixed now and I'm back to my normal 'full' but slow connection. I'm just hoping you launch 5G soon as 4G in this area is just so poor but you know that and nothing you can, or will do, can fix it.

@ThreeUKSupport Any issues in EC1M? Not getting any internet at all.

@three_broadband @NickHJBurley @ThreeUKSupport Don’t believe them — they said the same to me. I was getting 300Mbps and now can’t get 5G (they told me the same story about the network tool not being updated). Now barely getting 20Mbps on their 4G service, even though I’m on a 5G contract!

@ThreeUKSupport It’s the same, and why would I use 3G when I’m paying for a service of 4G? Your network keeps fluctuating like massing breeze on and off. I never had this issue with @LycamobileUK. When you call ctc, they ask for post code and everything shows good coverage.But come n see urself

@ThreeUK I REGRET switching to your network from @LycamobileUK , your reception is really bad- not getting network in a place like Westfield Stratford is really a big shame on you

@KissFMUK @ThreeUK My iPhone 5 is broken & barely working 😔 #KISSiPhone12

@ThreeUKSupport Just spent 20 minutes on the phone to your help. Really patronising advisor who kept saying “we just provide the SIM, we can’t comment on what speeds you’ll get”. He also said the previous advisor shouldn’t have said what speeds I could get in my postcode. What a shambles.

Wondering what's happening with @ThreeUK @ThreeUKSupport in S10. We depend on them for phone and Internet, and right now have almost no signal. Has been bad for about a week now and it's causing all sorts of problems. And here I am on the brink of renewing my contacts, too.

@ThreeUK I’m trying to reset my password for phone app so as to login. I keep getting an error message so I’m not able to. It’s really frustrating. I need to contact you with regards to renewal. Pls can someone contact me to help resolve this pls? Thanks

@ThreeUK Hi, following on from advice I got from you guys last month Ive been trying to find out where I can get my nano PAYG sim changed to an eSIM?, I replaced my dual Nano sim iPhone 11, but have not be able to get an eSIM from Three for it. Help please.

@ThreeUK for last 2 hours im not getting any calls and neither I can make calls to anyone. Worst network, never trust three and don’t buy them...i will be more happy with ee or Vodafone. Really bad network and service

@elainecarey3 @nanasthoughts Why u let the company u alleged work for have such **** service @ThreeUK

@ThreeUK help! I'm trying to order a new sim card from you, but my house is a new build and it doesn't recognise the postcode (everywhere else online I've tried does though)

@ThreeUK What about never having 3g or 4g connections in Oxfordshire?? Any sign of fixing this??

@ThreeUKSupport I have sent a complain to your complain department because you said you have sent me 2 envelopes out now to return and cancel my contract been waiting since 16th of December even your complaint department haven't got back to me after 9 days so going to ofcom know

@ThreeUKSupport as of today I've not been able to use mobile data despite having 10gb remaining for the month and having signal I've reset all internet settings on my phone and reset carrier settings too and still not working

@ThreeUK previously tried cancelling my dads account, he suffers from alzheimers & is in a care home. Customer services has refused to cancel it without speaking to him themselves. Had no choice but to cancel the direct debit & now my mum is getting threats from the baillifs?!?!