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3 (Three)

3 (Three) outages and service status in Hackney, England

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Full Outage Map
  • 3 (Three) generated 1 outage signal in the last 24 hours around Hackney, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 21, 11:37 AM GMT+1.
  • 50% Internet (50%)
  • 20% Wi-fi (20%)
  • 10% E-mail (10%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)

The latest reports from users having issues in Hackney come from postal codes N1 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hackney, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hackney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hackney, England

The most recent 3 (Three) outage reports came from the following cities: Hackney, Poplar, City of London, Waltham Forest, and Harringay.

CityProblem TypeReport Time
Hackney Wi-fi 13 hours ago
Poplar Internet 3 days ago
City of London Internet 5 days ago
Poplar Total Blackout 9 days ago
Hackney Internet 10 days ago
Hackney Wi-fi 15 days ago

Nearby cities with recent reports

Poplar

1 recent signals

3 days ago
City of London

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

  • marinnamolseed
    Moley (@marinnamolseed) reported from Hackney, England

    @ThreeUKSupport mobile was stolen yesterday, paid upfront costs to get a new device delivered today. It’s now not coming with no explanation. Guy on the phone says it’s not his problem. That is not okay…

  • stormhasgone
    Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    @ThreeUKSupport I accepted the credit but no idea if that closed the complaint or not

  • i_maq
    Imran Maqbool (@i_maq) reported from Hackney, England

    I've been offered £5 off my phone bill to stay even though I've paid over £1,000 to @ThreeUK over the last 4 years for a barely functioning service being lied to that they'll fix the area faults...

  • Holloway_Zoo
    Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.

  • Muswell_Ben
    Ben Weaver (@Muswell_Ben) reported from Tottenham, England

    I’m still lost for words at how pathetic @ThreeUK @ThreeUKSupport are! Not only do they over charge you and refuse to admit error, their customer service in just nonexistent! #three #mobilephone #phonecompanies

  • MartinCalder4
    Martin Calder (@MartinCalder4) reported from Walthamstow, England

    @ThreeUK I am very unhappy with the three network the coverage/signal in E17 8SN is so bad on both 3&4G the hope for 5G is year’s away for faster data

  • UKGeocacher
    geocaching.uk (@UKGeocacher) reported from City of London, England

    Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!

  • andywash
    Andy Washington 💙 🇪🇺 (@andywash) reported from Hackney, England

    Did you know that most phone companies limit calls to 2hrs? Not normally a problem but as I’m on hold for almost that long with @VirginAtlantic before they answer I got cut off 1 minute in! That’s 4 hours on hold for nothing, thanks to @ThreeUK @ThreeUKSupport

  • mullinger
    Andrew Mullinger (@mullinger) reported from City of London, England

    @ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(

  • PositiveLad
    Tom PositiveLad (@PositiveLad) reported from Tottenham, England

    @ThreeUKSupport data seems to have gone down on both 5G & 4G on our home broadband. N22. Can you check this please? Have rebooted router.

  • snkhan
    Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @three_broadband Are you guys shutting down? I’ve been told my Broadband will cease in October and to move over to @ThreeUK. Will I get the same 5G speeds?

  • CaddyTHFC
    caddyshack (@CaddyTHFC) reported from Poplar, England

    @ThreeUK considering your 5G connection is so shocking and a lot worse than your 4G. Does this mean I’m able to cancel my contract as you are not providing me with adequate 5G service?

  • Holloway_Zoo
    Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK That’s great. You’ve even given new phones to non 3 customers. Now how about answering the concerns of customers that have been with you years and are having issues with your network since October.

  • kmamoyeed
    Cllr Khaled Moyeed (@kmamoyeed) reported from Tottenham, England

    @ThreeUKSupport Hi @ThreeUKSupport, the problem isn't everywhere. It is a problem is specific places.

  • tomtilly28
    Adam Dack (@tomtilly28) reported from Stratford, England

    @ThreeUK the mobile internet at Stratford bus station is shocking shows 4g available but u can’t get any internet at all #poor

  • MarshaLeytonia
    Marsha Brown (@MarshaLeytonia) reported from Walthamstow, England

    @ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?

  • chrissydarling
    Chrissy Darling (@chrissydarling) reported from Hackney, England

    @ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!

  • stevejh1973
    Steve Harrison (@stevejh1973) reported from Hackney, England

    @ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.

  • kmamoyeed
    Cllr Khaled Moyeed (@kmamoyeed) reported from Stratford, England

    I have been having a terrible service from @ThreeUK. There is no network in various parts of North and East London where I'm passing through. I make important phone calls using hands free in my car but the network drops completely in so many areas. I have raised it with @ThreeUK.

  • tvpe2diabetes
    alan (@tvpe2diabetes) reported from Walthamstow, England

    @ThreeUK please release me from this contract. i'm sick of this awful internet 😔😤

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • StensonRita
    RitaM (@StensonRita) reported

    @ThreeUK when will the problem with your signal be sorted. I havn't had any reception since about 1pm...post code HA8

  • RealGetAGripLad
    Whatever (@RealGetAGripLad) reported

    @ThreeUK Any chance I could get a customer service agent who is english because i am having a nightmare getting my account sorted because all the agents are forign and their english is awfull? @threeuk

  • tonygee1
    Tony Gee (@tonygee1) reported

    @ThreeUKSupport why is signal so poor on the 3 network, across multiple devices and numerous locations. It’s getting beyond the joke.

  • unluckyclay1981
    Dangerman (@unluckyclay1981) reported

    @ThreeUK Basically zero speed 3 days will we be refunded for lack of service?

  • MPAndy
    Andrew #StandWithUkraine 🇺🇦 (@MPAndy) reported

    @torturedtoffee @ThreeUK There’s a reason why they are 15th out of 15 for customer satisfaction.

  • game4897
    karen mardell (@game4897) reported

    @ThreeUK have done me up like a kipper fuming is an understatement im on holiday in dubai i paid 7 days around the world roaming it never worked so i had to pay them more money £17 for a three day use i was told as i paid 7 day earlier then it will work at least till sat now its off again and they are doing nothing

  • jandh65
    janice hughes (@jandh65) reported

    @ThreeUK How do you make a complaint? Little to no internet/phone service at home for 18 months. Chat is useless. Stores are no help! Sent a letter to the complaints team they write back telling you to go on the usless chat!! Appalling customer service.

  • Fifibabybear
    Fiona Bell (@Fifibabybear) reported

    @ThreeUKSupport do me a favour please. When you cold call someone and they politely tell you they are not with 3 and to stop calling and delete their number, don’t just abruptly and ignorantly hang up ….. just to call them back and harass them again a few days later.

  • tommycraigcsc
    Tommy Craig CSC (@tommycraigcsc) reported

    @ThreeUK an absolute joke of a customer services no use to anyone.

  • rhysllwyd
    Rhys Llwyd (@rhysllwyd) reported

    Unfortunatelly @ThreeUKSupport are similar in my town center (Caernarfon, North Wales). Phones shows there is 4G signal but often nothing loads. They’ve said in the past it’s a local temporary fault. But I’m sure it’s bandwidth/network capacity issues.