3 (Three) Outage Report in Hackney, Greater London, England
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The latest reports from users having issues in Hackney come from postal codes N1, E8 and E5.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hackney, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hackney, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Newham, City of Westminster, Hackney, Waltham Forest, Poplar, City of London, Kensington, Islington, Tower Hamlets, Croydon, Merton, Southwark, Dagenham and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Newham |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| Hackney |
Phone | |
| Newham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService
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Simon Devlin
(@devils50) reported
from
Poplar, England
@ThreeUKSupport Yes. And then said it would sort itself out in a couple of hours. It hasn’t. Poor service
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@keplerniko @Three_Is_Broken @ThreeUK I live in E1 and work in central London and the city and the 4g signal has been on a steady decline for al least 6 months. Probably due to 5g upgrade works and gently encouraging people to take up 5g when it comes (despite hardly anyone even having 5g devices yet!
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUK It would be nice if you could fix your shambles of a 4g connection before crowing about having the best 5g.
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glosuk68
(@glosuk68) reported
from
Hackney, England
@ThreeUKSupport This number on your network is being used by accident claims spammers: 07462 074761.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Ofcom @ThreeUK have basically abandoned their customers in large cities and their 4g network is basically gone. They keep telling us it’s our phones. Or it’s just busy. But it’s been poor to non existent for four months solid - it was perfect before four months ago.
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService
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steven hilleard
(@StevenHilleard) reported
from
Bromley, England
@M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport The thing is. I can handle a short period of poor service if you guys were honest and upfront about the whole situation from the start rather than trying to convince everyone it’s their device that’s at fault and denying there is a citywide problem.
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Matty
(@Scott9M) reported
from
Camden Town, England
@ThreeUKSupport I keep getting calls from Belarus, never been there in my life
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Andee Byford
(@BobCratchitt) reported
from
City of London, England
@acameron78 @ThreeUKSupport I had the same issue in Mexico two weeks back. I am interested in why.
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Becky Foster
(@Becksibee) reported
from
Camden Town, England
Definitely looking to come of @ThreeUK I’m fed up of bad internet. I thought it was my area but been in London last two days, usually good here but it’s been horrible. Got full signal. It won’t even load to check my data. You cant even be on Wi-Fi that.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport @Beth_Sells At least your actually admitting it’s a problem which is a departure from the denial/surprised responses you’ve been giving us all until this point. Perhaps a further explanation of what’s going on would go some way to appeasing your most loyal customers @ThreeUK @ThreeUKSupport
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport I can’t even begin to know how many times you have asked me this. Please stop with the innocent act. You guys know the network is broken in central London.
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Neil A.Evans
(@NeilEvansRocks) reported
from
Camberwell, England
@8lettersuk @ThreeUK I cancelled Three after being properly evangelical about them for years: two issues bugged me they seem to rely on other people’s cells in central London many of which have long term faults and issues with billing, not being able to streamline the couple of accounts billing dates
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport @sarahwitzke Total and utter rubbish. When will you stop lying to people and fess up that 4g is broken in London. Stop making people think it’s their fault. Will you never learn!!! 😡
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The Fed
(@FedPoulton) reported
from
Hammersmith, England
@ThreeUKSupport Fyi where I live in Streatham High Road I have no problems. Greyhound Lane is where my brother lives phone calls are problematic internet access is virtually non-existent
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The Fed
(@FedPoulton) reported
from
Wandsworth, England
@ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@SatanicTaxi @Three_Is_Broken @keplerniko @ThreeUK I guess we probably need to submit a mass complaint to @Ofcom not that they really have any power anyway.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Three_Is_Broken @keplerniko @ThreeUK Ive had no 4g at home or in central London where I work for three months. Three keep offering discounts and saying 5g is coming. Wtf. Why can’t they just be honest with everyone and say they can’t cope - it’s not good enough.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Elman
(@ScarredNtScared) reported
@ThreeUKSupport Yes, I have spent 20 minutes on the phone only to be told to go to the live chat and then spent an hour on live chat with no help other than repeating copy-and-paste messages and not giving me a reason for the suspension
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Andy
(@AdamOda1966) reported
@ThreeUKSupport What is the point nothing changes I will bide my time and when my contract ends make my decision unless there is a significant change I will be forced to leave I work hard in the NHS I think I deserve a reliable service .
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David Wiggins
(@dmwiggins) reported
@ThreeUKSupport Those are not the instructions I was given when I called customer service. And this whole Twitter thread is just yall telling me all the things I’ve done wrong or incomplete instead of just saying “here’s how we can help you resolve this.” I don’t even know where to go from here.
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Add your name here....
(@friendface99) reported
@ThreeUK need to pay an outstanding balance on my account. Wont met me log in. Password incorrect. Can't change it as it comes up saying there's technically issues. Send me letters demanding payment yet I cant even log in to actually pay. Cant be that desperate for my money then!
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davey nellist
(@nellidge) reported
@ThreeUKSupport not getting any help from Live Char regarding a Spoofing issue. I’m getting over 25 calls a day
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Andy
(@AdamOda1966) reported
@ThreeUKSupport Sorry doesn’t mean you are upholding your part of our contract , to expect customers to pay and not receive a proper service is very poor .
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☁️ Chris Reddington #Azure
(@reddobowen) reported
@ThreeUKSupport Thanks. I'm eagerly awaiting eSim support, so that I can use my personal sim on my iPhone and then my work sim as the physical. Switched from a OnePlus 8 Pro a while ago, not realising that eSim still wasn't available on three. If there's any way to help test this out, i'm in.
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James Ollerenshaw
(@jamesoll) reported
Hey @ThreeUKSupport, your service doesn't work at #Stratford station in #London despite showing a strong signal. Has been this way for years. I call it the Stratford Dead Zone. Could you look into it?
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g.s.t.r 2021
(@Gstr2021) reported
@Matthew62407561 @ThreeUKSupport I have the problem.. Ring up and just do the same thing everytime
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Janet
(@jafairhall) reported
@ThreeUK OMG you are completely useless! Just had an online chat and the person I chatted to was completely incompetent I couldn’t even understand their sentences!Employ people than can understand and write in English I’ve ended my contract. Disgusting customer service #furious