3 (Three) Outage Report in Hackney, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Hackney come from postal codes N1, E8 and E5.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hackney, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hackney, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Hackney, Merton, Croydon, City of Westminster, Newham, Southwark, Islington, Dagenham, Wandsworth, Mayfair, City of London, Waltham Forest, Paddington and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Merton |
Phone | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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lauren
(@wanderlaurst) reported
from
City of London, England
@ThreeUKSupport Also, I was promised 5G was in my area but now it’s clear it was anything to make a sale. I’m a business customer with you for mobile, I can’t believe how badly this is being handled.
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Josh
(@joshmarston92) reported
from
Lambeth, England
@ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫
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Kat
(@Maomao_yan) reported
from
Poplar, England
No proper customer service from @ThreeUK except being disconnected by operator on live chat. Data that doesn’t work for over few months does cause problems for everyone!!!
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Alexey
(@resoai) reported
from
Barnet, England
@dipen_nk @ThreeUKSupport No. I’ve contacted @ThreeUK via chat 4 more times and it looks like they are being ignorant of the issue.
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@vintageshimano @CycleMummy @PompeyCyclist @ThreeUK Sadly they can add missing charges to the period that the original invoice covered and either raise a credit note and rebill that period or issue an additional invoice for the missing charge.
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Kat
(@Maomao_yan) reported
from
Poplar, England
@ThreeUKSupport I’ve changed to this network and thought it was better but sadly, I am very disappointed with the data.
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Richard Williamson
(@shadlx) reported
from
Poplar, England
@ThreeUKSupport I experience slow speeds pretty much everywhere in London and beyond so there’s no point me giving you all the postcodes. I’m on an iPhone 11
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Kat
(@Maomao_yan) reported
from
Poplar, England
@ThreeUK Very disappointed! For a operator to ask for postcode or have you put sim on another phone. WTH! That doesn’t solve any problems. Telling a customer to restart phone and change aeroplane mode isn’t going to solve the problem ThreeUk Data that fails all the time!!
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The Hills Have Reyes
(@reyes) reported
from
Camden Town, England
@StopFundingHate @ThreeUK Don’t be ***** @ThreeUK. From a customer.
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Alex Pollock
(@socialPolly) reported
from
Camden Town, England
@ThreeUKSupport Still not working.
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Alexey
(@resoai) reported
from
Barnet, England
@ThreeUKSupport All you need to do is to pass the information along with the screenshot to the developers to fix it. I’ve been to the chat 6 times already.
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MissDD
(@missddan) reported
from
Bromley, England
Why is my internet so appalling of late @ThreeUK i’m not a happy customer right now
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Alexey
(@resoai) reported
from
Barnet, England
@ThreeUKSupport This is not about outage, it is about a broken webpage not allowing us to turn on the feature you advertised! I’ve been to support chat many times and provided all the info. No one cares or acknowledges the issue!
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I am the hip-hop-a-potamus
(@angelspitten) reported
from
Camden Town, England
@ThreeUK wtf is going on with your network today I've had such spotty reception even though it's saying I have full 4 g
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
What’s wrong with @ThreeUK in NW3 on Haverstock Hill can’t get any signal
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Kat
(@Maomao_yan) reported
from
Poplar, England
@ThreeUK Very unhappy with data network. I’ve only switched to three in March 2019.
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks
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lauren
(@wanderlaurst) reported
from
City of London, England
@ThreeUKSupport That # routes me to a call center in India & I’m tired of that. I want this sorted, I’m a business account & my business cannot run without internet. I installed hub on Friday & it’s Tuesday and no one has gotten back to me without me pushing. I deserve better service than this.
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Alexey
(@resoai) reported
from
Camden Town, England
@ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@CycleMummy @vintageshimano @PompeyCyclist @ThreeUK That's pretty appalling customer service and any decent service provider should write that off and not bill you for it. But if it was a service that you received they are technically allowed to charge you for it. If you didn't receive it then they are not
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rachael Guiver
(@rachael_guiver) reported
@JoMcaulay @ThreeUKSupport @ThreeUK We’re having the same problem. Two Three phones that have had problems since Nov 20’, and now we can’t call, text or get on the internet. Useless
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David Smithwhite
(@DavidSmithwhite) reported
@ThreeUKSupport I'm a new home broadband customer but will be cancelling within my 14 days as its been nothing but hassle and now I'm getting nuisance calls to top it off 0333 338 1063
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Ali
(@adam19832017) reported
@ThreeUKSupport I’ve contacted numerous times and I’m more than happy to talk about my experience. I’ve been with three for two months and the complaint to OFCOM is specifically about your phone advisers the coercive tactics to keep customers, and misleading service needed reporting.
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jon williams
(@jon16923) reported
@ThreeUKSupport Pay monthly fixed it now thinknit was a phone issue closed the app down went back it and it was ok
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Andy Day
(@AndyDay1982) reported
Why is it so difficult to login to my three account for broadband? I can login for my mobile phone account, but broadband nowhere..same company, why don’t they put both broadband & mobile contracts all under one roof? Ridiculous. #three @ThreeUK @ThreeUKSupport @three_broadband
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Jason
(@jbrad3500) reported
@ThreeUK I’ve been a customer for years. But now with your introduction of greedy roaming charges and increasing costs, it’s time to part ways. I know I won’t be the only one either!
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afield.eth
(@Amcfield) reported
@ThreeUKSupport ok, it's just a bad UX compared to logging into most other accounts, thought you might like to know
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Valtair
(@valt00038) reported
@ThreeUKSupport Broadband didn’t work, mutual cancellation, then a envelope should be sent so that the router can be returned. I’ve lost count of how many times I contacted Three for this “envelope” to return it. But it never arrives. Now the deduction? Can you ask them to call me please?
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Baz
(@Real_Baz) reported
@julesacko @ThreeUK You’ve removed the best feature folks, roaming made up for lack of iWatch support and no visual voicemail. Customers will also expect reliable roaming now it’s to be paid for.
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Dr Gary
(@garywood133) reported
@ThreeUKSupport Hi guys, I’m in the process of swapping my number to you from Vodafone. My activation date was 13th but My phone still says I’m with Vodafone. Can you help?