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3 (Three)

3 (Three) outages and service status in Hackney, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Hackney, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Phone.
  • The most recent signal from this area was received May 15, 5:49 PM GMT+1.
  • 50% Internet (50%)
  • 25% E-mail (25%)
  • 25% Phone (25%)

The latest reports from users having issues in Hackney come from postal codes E8 and N16 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hackney, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hackney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hackney, England

The most recent 3 (Three) outage reports came from the following cities: Hackney, Waltham Forest, Poplar, City of London, Islington, Harringay, and Tower Hamlets.

CityProblem TypeReport Time
Hackney Internet 3 days ago
Waltham Forest Internet 3 days ago
Poplar Phone 4 days ago
City of London Internet 8 days ago
City of London E-mail 11 days ago
Hackney Phone 11 days ago

Nearby cities with recent reports

Waltham Forest

1 recent signals

3 days ago
Poplar

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

  • darthteddy
    Suren Perera (@darthteddy) reported from Hackney, England

    @ThreeUKSupport All good. Managed to get help on chat.

  • eatsruns
    Sarah (@eatsruns) reported from Tottenham, England

    Had to stand on my doorstep in my shortie pyjamas this morning helping my learning disabled neighbour pay her @ThreeUK bill, because the man said he'd cut her off rather than wait until her support worker can help. She hadn't paid because she's just spent two weeks in hospital.

  • kentausuk
    Kent Le (@kentausuk) reported from Poplar, England

    @ThreeUKSupport just joined Three contract and switched my old number from Vodafone which should have taken place yesterday! Today I checked it hasn’t happened yet - call Customer Service no one answer!!! What happened? I gave you the PAC code!

  • snkhan
    Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.

  • snkhan
    Sajid Nawaz Khan (@snkhan) reported from Islington, England

    @three_broadband @NickHJBurley @ThreeUKSupport Don’t believe them — they said the same to me. I was getting 300Mbps and now can’t get 5G (they told me the same story about the network tool not being updated). Now barely getting 20Mbps on their 4G service, even though I’m on a 5G contract!

  • Holloway_Zoo
    Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere

  • nialltg
    Happy Niall Year 🇺🇦🏳️‍🌈🏳️‍⚧️🦖🦕 (@nialltg) reported from Hackney, England

    @tsamasaurusrex @ThreeUK the WORST. i will when i get my next phone.

  • Muswell_Ben
    Ben Weaver (@Muswell_Ben) reported from Tottenham, England

    I’m still lost for words at how pathetic @ThreeUK @ThreeUKSupport are! Not only do they over charge you and refuse to admit error, their customer service in just nonexistent! #three #mobilephone #phonecompanies

  • CameronScarlett
    𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @ThreeUKSupport check DM’s please. Need help retrieving an important saved voicemail message cc: @ThreeUK

  • Holloway_Zoo
    Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @ThreeUKSupport Still not getting back to me about my Huawei E5573bs which I couldn’t collect due to lockdown but still manage to send threatening emails for non payment for a service I don’t even have. Joke company.

  • i_maq
    Imran Maqbool (@i_maq) reported from Hackney, England

    I've been offered £5 off my phone bill to stay even though I've paid over £1,000 to @ThreeUK over the last 4 years for a barely functioning service being lied to that they'll fix the area faults...

  • KristjanByfield
    Kristjan Byfield (@KristjanByfield) reported from Poplar, England

    @aroundthehouses @ThreeUK Tried them back in 2004- such a bad experience I would never ever ever go near @ThreeUK ever again.

  • ViceDirect
    Vice Direct (@ViceDirect) reported from City of London, England

    @ThreeUK I can't get into my online account, can't reset the password because your servers don't work and can't contact anyone to sort this issue, I say **** ALL THIS COVID 19 SOCIAL DISTANCING AND GET WORKERS BACK INTO THIER OFFICES

  • Ice_Speedway
    Ice.reef Ⓥ (@Ice_Speedway) reported from Stratford, England

    @ThreeUKSupport I have had a cross next to my reception all day. Trying to do work here and can't make or receive any calls. Can you please help as this is ridiculous.

  • granty3333
    Grant Nichols (@granty3333) reported from City of London, England

    @ThreeUK problems in central London with service ?? What’s happening??

  • kmamoyeed
    Cllr Khaled Moyeed (@kmamoyeed) reported from Tottenham, England

    @AhmedMMahbub @ThreeUK I spoke to @ThreeUKSupport on webchat this morning - same terrible experience of when I talked to them on the phone. They want to know the post codes of where I have network problems. How would I know the post codes of random places? It was a waste of time.

  • kmamoyeed
    Cllr Khaled Moyeed (@kmamoyeed) reported from Tottenham, England

    @AhmedMMahbub @ThreeUK This is what happens when companies like @ThreeUK put cost saving before customer service. They have outsourced call centre in India who ask ridiculous questions that do not make sense. There is no real attempt to solve the problem. Just a merry-go-round from 1 person to another.

  • marinnamolseed
    Moley (@marinnamolseed) reported from Hackney, England

    @ThreeUKSupport I have spoken to them already, they are unsure why this has happened as they never have issues in store online purchases. I’m more concerned about putting in a complaint about this whole ordeal.

  • Jenny_Chu_
    Jenny Chu (@Jenny_Chu_) reported from Islington, England

    @ThreeUKSupport 5g service out for 48 hours and counting in EC1 when will this get fixed? This is unacceptable, I’ve never had an outage this long before. Will you be crediting my account for the disruption?

  • leaaCastle
    ♡leah (@leaaCastle) reported from Islington, England

    @ThreeUKSupport Yeah you guys confirmed it yesterday but payment was taken today. And the service not working till late September. 🙄 I'm leaving you guys soz

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    If you live in north Shropshire don’t have a Moblie contract with @SMARTYMobileUK or @ThreeUK their network is overloaded they have no more capacity and there is no work planned to solve the problem @HelenMorganMP why do we have to put up with such a bad Moblie service

  • HighTideJim
    High Tide Jim (@HighTideJim) reported

    Me - Hi there @ThreeUK I have no internet Three - Yeah there's an issue in your area and will take 7 days to fix Me - Can anything be done? I can't wait 7 days that's crazy!? I rely on this service for work and daily life, 7 days to fix a mobile network is outrageous. Three - I can compensate you 3gb Me - You can only give me internet I can't use for another 7 days? Three - Yes Me -

  • rizwanalihaidr
    Rizwan Ali (@rizwanalihaidr) reported

    @ThreeUKSupport and I’ve now been told £176 will be taken this month. I have spent the last 2–3 weeks repeatedly contacting customer service, but no one has provided a clear explanation or resolved the issue. My time has been wasted, and the lack of accountability is extremely

  • AliceBurke98
    Alice Burke (@AliceBurke98) reported

    @ThreeUK I need help with a sim and roaming issue. Your online chat it repetitive and not solving the issue

  • Legmo_2
    Legmo2 (@Legmo_2) reported

    @ThreeUK since your merge with Vodafone my signal at home has drastically dropped. One of the reasons I stopped using Vodafone's mobile broadband was due to the terrible signal. Prior to the merge I was hitting 250-300mb/s on my phone. It's been below 10mb since.

  • countrycook4
    countrycook (@countrycook4) reported

    @ThreeUKSupport I have no signal, I'm stuck at home, and I need an IMS Reset for Wi-Fi Calling. Please send a secure chat link.

  • petermidgley
    Peter Midgley ☀️ (@petermidgley) reported

    Internet seems to be down in the SL99DH area. Thanks @ThreeUKSupport

  • Tushker_Gall
    •Tushker Gall 🐾 (@Tushker_Gall) reported

    why don't old people understand that us young folks don't have access to everything on the internet. dad needs a new SIM card but @ThreeUK won't issue one because dad doesn't know his account details.. dad thinks I can just access his emails because "you do the internet"

  • MissMoody79
    HMoody (@MissMoody79) reported

    @ThreeUK Your network gives no coverage, your customer service number gives no service, your app is mediocre, so what are customers paying for exactly?? #poorcustomerservice

  • joeisstanding
    Joe Tweeting. (@joeisstanding) reported

    I had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.