3 (Three) Outage in Dartford, Kent, England

@ThreeUK shocking customer service, no network again 5 times in less than 6 months

@ThreeUK @atmoorehead Literally, i dont even get 3g in london in all areas. Please fix your 3g and 4g first

@ThreeUKSupport Pretty much everywhere I go, my postcode is N16 5PF but it’s particularly bad around the Manor House, Angel, Kings Cross and Covent Garden areas .. my phone says I have full 4G and nothing loads. I have an iPhone XR 64GB .. I also pay £46 a month so really I expect it to work

@DjKeithP @ThreeUK Do a lot of WiFi any way so I have cut down on toping up my phone win win for me!!!....

@ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom

@ThreeUK while waiting for 5g the 4g has gotten so slow in spots GPRS data would be faster...

@centralsimon @SinnersTravels As your @ThreeUK #4G is as slow as my companies intranet. I am in a prime location at Baker Street where it was fine up until the big #5G hard sell.

@ThreeUKSupport Yes had issue Sunday! Had to reboot router several times before it connected to the internet! BN14 9GA. No error lights on router but can see in the app that no internet connection

@ThreeUK @SamsungUK Advertising 5g phones when your already late 5g network is nowhere to be seen yet 🤔

@Jason_JRF @tomhfh @ThreeUK Ah yes, the network with the worst satisfaction of the main players

I thought network coverage in London would be first class but really struggling inside most buildings. Is there an issue @ThreeUKSupport

@ThreeUKSupport hi - I recently signed up for a new tariff but received info through post saying I was on a different, higher tariff. I have twice contacted support and they have twice confirmed that the original rate would be honoured but my account still says higher tariff...

@ThreeUKSupport very slow Internet and broadband is not working #poorservice

Dear @ThreeUK please sort your shit out !! No Mobile Data again #three #nomobiledata

@ThreeUK useless network, i am bloody trapped . I took a contract and literally paying for nothing. They got not network inside any property, and customer service is a joke. Ffs

@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

@ThreeUK I hate you guys so much. So damn much

If @ThreeUK @ThreeUKSupport don’t sort this issue out today, wallahi I’ll pay what’s left on contract and leave. Kmt.

I’m calling my mum and three network is saying call failed even though she’s in this very house @ThreeUK fix this because it’s so annoying happens everyday

Not sure whether it's just @ThreeUK or whether it's the whole UK mobile network, but when I'm on a train into London and my signal keeps dropping out it feels a bit... pathetic.

@ThreeUK Bit shit when someone in one of your stores made me extend my contract because "5g was coming in December" and even roped me in to a 5g phone. Could be loving life with EE now 😭

@ThreeUK are literally the best network provider! I ran up a huge bill calling the USA not realising it wasn't part of my allowance and they have refunded me the full amount for being a loyal customer. I highly recommend them! 🤩 #loyaly #three #bestnetwork #wouldneverleave

@ThreeUKSupport Thanks for your help. I tried the text but my device won’t allow text. Hence I have no idea how they got my number lol

@ThreeUK @ThreeUKSupport I don’t have service in E17 and it’s been like this for an hour.

Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

@ThreeUKSupport I can’t get signal to call them 😂

@ThreeUKSupport I already did. Was told... tough! In not so many words. Until now I've had a good experience with Three. Shame it has to end with a bad experience.

@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

@ThreeUKSupport Don’t mean to bang on here but now I don’t even get signal in dalston. Would really prefer that you took care of existing customers and fixed existing issues before moving onto new projects. No point in me having data in my plan that I can’t use

@mo_rashid25 @ThreeUKSupport @Three_Is_Broken Yes thanks I’ve noticed that on my phone! 4G is rubbish ! Will be returning later to cancel

@ThreeUK I have NEVER experienced awful signalling problems since you have set up the 5G network! I pay you an obscene amount of money every month for a below par service!

@ThreeUK Constantly switching between 3G & 4G to get service....... Don’t ask for a postcode it’s shit everywhere.

@ThreeUKSupport Live chat wont help. Was speaking to them yesterday. Just going round in circles. Its my partner's phone, cant you just call her and try and sort this out

@Budd5nT @ThreeUKSupport I agree! We’re paying for a service that doesn’t work and it can’t be correct the service works fine.

@OliverNorgrove Not sure about the phone but I would not recommend @ThreeUK network. 😉

@ThreeUK @EveningStandard @DailyMailUK Three, this is ridiculous! Your customer service is unable to provide any help for more than 24 hours because all your systems are apparently down! This is only couple of weeks after the major outage!!!

@ThreeUK , you are now ***************. Still upgrading your system (24 hours now) and no help available on chat.

It’s a good job @ThreeUKSupport’s coverage in East London is so bad recently. It’s stopped me watching that Dominic Raab clip on Breakfast this morning. If I’d watched anymore I would have probably launched my phone down this train carriage!

@ThreeUK it's really ridiculous that you are upgrading your systems in the middle of the week and middle of the day, and your customer service people can't access accounts. 👎😡💩

@ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

@ThreeUKSupport I don’t want to hear that you’re sad: I want a solution. I want someone from @ThreeUK to put my new iPhone 11 in my hand today. It’s really very simple.

@ThreeUKSupport I did that. Except it takes 48 hours so I still can’t go and get this sorted. Customer service suggested I take a new contract, port my number across and cancel my old contract. If that’s the only way, the new contract won’t be with @ThreeUK.

Why @ThreeUK is my internet not working again think its time to switch service providers

@ThreeUKSupport It's mobile broadband and has a good password normally don't have a problem and the download speed is very slow have complained a number of times yet some how its run out

@ThreeUKSupport I've supposedly used my 100gb data allowance in just 3 days called to query it and told it was correct would like to add I was working 12 hours a day for 2 of them seems impossible not happy after supporting your network since 2003

@ThreeUKSupport My sim isn’t even a year old. It’s definitely your network issue.

@ThreeUK and your customer service is shocking 😤

@ThreeUK need to sort out their network. It’s not just my area, it’s everywhere. This isn’t what I signed up for.

@jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great

@ThreeUKSupport I experience slow speeds pretty much everywhere in London and beyond so there’s no point me giving you all the postcodes. I’m on an iPhone 11

@ThreeUKSupport When is soon, is been like this for years!!!!! 3g never got coverage when 4g was coming, 4g hadn't got coverage because 5g is coming , it all settings one big con to upgrade your phone, some of us can't afford that.

@ThreeUK @GadgetsBoy What's the use in 5g if you still cant provide a signal for calls let alone internet

@BadgerBennett @JMFotografix @Three_Is_Broken @ThreeUKSupport @techradar @BBCWatchdog @three They cancelled my contract with zero charges when I pointed out that I couldn't even get signal outside their head office in Maidenhead.

@ThreeUK happy with the coverage I am receiving on your 4g network. As soon as I get my new phone all coverage is gone. Not happy

You need to ask for compensation. Some customers have been given 50% off because of the known issues. Don’t let @ThreeUK get away with it!

@edginggodout @ThreeUK @POTUS Have a look at the hashtag #HomeFi Terrible product. Many unhappy customers. I hope it’s good for you. Let us know 🤞🏽

Trying to talk to @ThreeUKSupport who said they are aware of problems and then signal went! If you are listening @ThreeUKSupport @ThreeUK we want to leave. We're at the beginning of 2 contracts and middle and end of another 2. We do not expect to pay any penalties.

@ThreeUK Network between Canada Water and Surray Quays completely broken - it’s over a year that even though the device shows connected to cellular the connection is not working at all. Nor 4G or 3G. I love what Three offers but I might need to consider a switch if not fixed.

@ThreeUKSupport i'm still outstanding a refund of £29. I was toldto rest assured it would be received by the 18th Feb. It hasn't arrived!! I'm sick of chasing it. Wish i'd never upgraded with you. Its been a shambles. Can someone contact me asap please the call centre closed

@juustmolls @ThreeUK Honestly go for o2 or EE. Three are so shit I swear their call centre is based in India or something