3 (Three)

3 (Three) Outage Report in Horndon on the Hill, Borough of Thurrock, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Horndon on the Hill, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horndon on the Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Horndon on the Hill, Borough of Thurrock, England 01/16/2026 08:10

January 16: Problems at 3 (Three)

3 (Three) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horndon on the Hill, Borough of Thurrock, England

The most recent 3 (Three) outage reports came from the following cities: London, Dagenham, Swanscombe, Dartford and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Horndon on the Hill, England

Latest outage, problems and issue reports in Horndon on the Hill and nearby locations:

  • IP_dan_Iyan Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©

  • ludlow_jimmy Jimmy ludlow (@ludlow_jimmy) reported from Gravesend, England

    @ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • TonyWarren34 Tony Warren (@TonyWarren34) reported from Bexleyheath, England

    @ThreeUK is there an issue with the 3 app ? Been trying to change plan for days and unable to do so

  • HypnoPeter Peter Mabbutt (@HypnoPeter) reported from Hockley, England

    @ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡

  • JimboUK71 James Aubrey (@JimboUK71) reported from Sutton at Hone, England

    @waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • neilpgriffiths Neil Griffiths (@neilpgriffiths) reported from Grays, England

    So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK

  • grumbelow Georgina (@grumbelow) reported from Sutton at Hone, England

    @ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!

  • _iDavid David (@_iDavid) reported from Thundersley, England

    @ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • willgrady Will Grady (@willgrady) reported from Rochester, England

    @ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!

  • Jamiecpfc Jamie (@Jamiecpfc) reported from Sutton at Hone, England

    @ThreeUK your service and customer service team are a disgrace. Never known such a poor service.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • WHU_2012 Steve's (@WHU_2012) reported from Horndon on the Hill, England

    Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkBeerstar58 norman tunna (@MarkBeerstar58) reported

    @ThreeUKSupport @pseudomonas No ******* signal u useless wasters

  • MarkBeerstar58 norman tunna (@MarkBeerstar58) reported

    @ThreeUKSupport why is the signal so poor in ng9 & everywhere else

  • AmeliaL94 Mia (@AmeliaL94) reported

    @ThreeUK customer service is disgusting how they’ve treated my mum 😲 I won’t be using this company again for sure!!

  • pseudomonas Adam 🗺 (@pseudomonas) reported

    @Uitlander @ThreeUKSupport @ThreeUK I got a text saying "use your phone within the UK by [date] to avoid having your service cut off". I did so, and then got told "no, you were supposed to *use it in the UK and not return to Belgium for the rest of the year*, we're cutting your service anyway"

  • pseudomonas Adam 🗺 (@pseudomonas) reported

    @ThreeUKSupport @ThreeUK OK, so looks like @ThreeUKSupport are responsive when they're telling me that I'm bad for moving to the EU six months before they changed their TOS to disallow that. But when I want some help with transferring my service, they clam up.

  • swearycoeliac Superb Owl (@swearycoeliac) reported

    @ThreeUKSupport I have called but I haven’t been getting anywhere with resolving this problem unfortunately. Is there any reason why it’s still showing the upgrade on my account? Do you know how long it will take to remove it?

  • TatanicYt TatanicYT (@TatanicYt) reported

    @ThreeUKSupport Sorry, neither I use 5G nor I live in UK. I am just telling that I thought with 5G we might get ping as low as 10 ms. I was not questioning your service I just told my expectation with 5G.

  • Jesta88 Jess (@Jesta88) reported

    @ThreeUK hey, need some help with my account can't get any customer service on the phone.

  • MarkBeerstar58 norman tunna (@MarkBeerstar58) reported

    @ThreeUKSupport @pseudomonas Scum pig ignorant pieces of ****.

  • Uitlander 🕷️🇪🇺 🇬🇧 Uitlander #YouWonGetOverIt (@Uitlander) reported

    @pseudomonas @ThreeUK Yeah I have noted the 'we never expected you to think that when we said X we meant X and not Y which is what we retrospectively decided we meant instead'. Also the unilateral changing of a contract without your consent.