3 (Three) Outage Report in Horndon on the Hill, Borough of Thurrock, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Horndon on the Hill, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horndon on the Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Horndon on the Hill, Borough of Thurrock, England
The most recent 3 (Three) outage reports came from the following cities: London, Dagenham, Rochester and Swanscombe.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
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3 (Three) Issues Reports Near Horndon on the Hill, England
Latest outage, problems and issue reports in Horndon on the Hill and nearby locations:
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©
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Georgina
(@grumbelow) reported
from
Sutton at Hone, England
@ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!
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Neil Griffiths
(@neilpgriffiths) reported
from
Grays, England
So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK
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Will Grady
(@willgrady) reported
from
Rochester, England
@ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Gravesend, England
@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all
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Steve's
(@WHU_2012) reported
from
Horndon on the Hill, England
Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Tony Warren
(@TonyWarren34) reported
from
Bexleyheath, England
@ThreeUK is there an issue with the 3 app ? Been trying to change plan for days and unable to do so
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Peter Mabbutt
(@HypnoPeter) reported
from
Hockley, England
@ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@ThreeUK your service and customer service team are a disgrace. Never known such a poor service.
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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David
(@_iDavid) reported
from
Thundersley, England
@ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Les Twigg
(@LesTwigg) reported
@Horrorstalker66 @ThreeUK Text rise is ridiculous! Most people I know use WhatsApp or similar instead of text and that will increase dramatically. We often get no signal on 3 so only stuck with them on price. Rarely used mobile data so 5g is pointless....
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shahzada shahrukh
(@shahrukh87) reported
@ThreeUK You guys just lie about selling your contract and interesting thing is I am with you guys more then 5 years now and Minimum 3 active contract and was ready to get another one but now I want to cancel all of them please put this in complain and give ke direct no so I can
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Kayleigh King
(@kayleigh_king4) reported
Hi @ThreeUK I’m not receiving any calls on my phone- my husband is sat next to me calling my phone, it rings on his end but nothing comes through to my device?? No notification of an incoming or missed call. Can you help? Thanks.
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ITS THE NEW KID ON THE BLOCK #BiTCOIN🚀🌄🚀
(@Hermes10wisdom) reported
@ThreeUK I was sold an iPhone 12 Pro on the bases I would have 5G and Esim just after launched, it’s now January and no 5G and zero support for ESim, your customer service is poor, most of them just lie to you to shut you up and sell you a lie, my next stop the ombudsman.
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Patamon
(@Patamon1989) reported
@Keira_Kiwi @ThreeUK Same got lied too by 4 different members of staff telling me they were fixing the phone mast one moment and then saying they never said that even after reading my old chat logs
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pow-wow
(@MichelleP_30) reported
@ThreeUK No it's not working at all 3 days now its been down in Cheshire where i am! Says on google its down also due to some blackouts'
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ITS THE NEW KID ON THE BLOCK #BiTCOIN🚀🌄🚀
(@Hermes10wisdom) reported
@s_whitham @ThreeUK @educationgovuk Been with three 10 years, after deciding to upgrade to the iPhone 12 pro on the basis I would have 5G along with ESim support. It’s now January no 5G no eSIM support paying £80 a month. Absolute disgusting customer service only solution is legal action.
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Nicholas Carey
(@CareyNicholas) reported
@ThreeUK I’ve had this issue in the last few hours? My messages are not sending to some people and I’m unable to make calls
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Hex
(@Hex47802390) reported
No broadband... made a complaint with @ThreeUK and worst customer service... ABSOLUTELY NO HELP! I’m trying to work from home and it’s like they cannot be bothered to actually sort out this issue!
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Stephen
(@moonster8) reported
@jamiegreenley @ThreeUK @SamsungUK But what weird is that streaming works for me and doesn’t buffer. CS cannot help as far as giving new sim or money off. Not sadly with improving useage case. I’ve just come to live with it. Mate