3 (Three)

3 (Three) Outage Report in Horndon on the Hill, Borough of Thurrock, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Horndon on the Hill, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horndon on the Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Horndon on the Hill, Borough of Thurrock, England 01/13/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horndon on the Hill, Borough of Thurrock, England

The most recent 3 (Three) outage reports came from the following cities: London, Dagenham, Swanscombe, Dartford and Gravesend.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Horndon on the Hill, England

Latest outage, problems and issue reports in Horndon on the Hill and nearby locations:

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • HypnoPeter Peter Mabbutt (@HypnoPeter) reported from Hockley, England

    @ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • bbmason Ben Mason (@bbmason) reported from Stone, England

    @LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!

  • ludlow_jimmy Jimmy ludlow (@ludlow_jimmy) reported from Gravesend, England

    @ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all

  • Jamiecpfc Jamie (@Jamiecpfc) reported from Sutton at Hone, England

    @ThreeUK your service and customer service team are a disgrace. Never known such a poor service.

  • Too_Funky Jane (@Too_Funky) reported from Gillingham, England

    @ThreeUK please can you message me asap not a happy customer!!!!

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • Winclouduk 🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Rochester, England

    @ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it

  • JimboUK71 James Aubrey (@JimboUK71) reported from Sutton at Hone, England

    @waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??

  • _iDavid David (@_iDavid) reported from Thundersley, England

    @ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • IP_dan_Iyan Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • willgrady Will Grady (@willgrady) reported from Rochester, England

    @ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!

  • grumbelow Georgina (@grumbelow) reported from Sutton at Hone, England

    @ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!

  • WHU_2012 Steve's (@WHU_2012) reported from Horndon on the Hill, England

    Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.

  • TonyWarren34 Tony Warren (@TonyWarren34) reported from Bexleyheath, England

    @ThreeUK is there an issue with the 3 app ? Been trying to change plan for days and unable to do so

  • neilpgriffiths Neil Griffiths (@neilpgriffiths) reported from Grays, England

    So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Heath_cb Heather Butler (@Heath_cb) reported

    I have been a @ThreeUK customer for years and years. Bad customer service is one thing but not listening to your customers when they tell you that fraud is taking place is deplorable. I highly recommend avoiding @ThreeUK.

  • pauldorset Paul (@pauldorset) reported

    @ThreeUKSupport I can’t even log on to your website to check “Sorry, we’re having problems. It’s not you it’s us” Can’t log onto your app to check. Get to the point where it wants to send me a security code then says “Oops, something’s gone wrong, try later” 😡😡😡😡

  • Rajanaz786Zaib Naz (@Rajanaz786Zaib) reported

    @SeasonDeeper I’m having this problem with @ThreeUK signal keeps dropping feels like I’m back in the 00s

  • MarieClaireWood Marie-Claire Wood ❁ (@MarieClaireWood) reported

    @ThreeUK hi, I really need help from you guys. I'm trying to return a 5G box within the 14 days but the person at your store wouldn't help me. I need to return it so I don't get stuck in the contract.

  • jonnyrobby2004 Jonathon Robertson (@jonnyrobby2004) reported

    @ThreeUKSupport But there has never really been an acknowledgment that you have done anything wrong and that’s what’s annoying me as well I don’t understand how your live chat agent managed to put 75.01 instead of 10-15

  • b67boom 💥 (@b67boom) reported

    @ThreeUKSupport just got a notification saying ‘my latest bill is ready’. I left the network a month ago and I’m still being billed! I can’t log into my account and when I livechatted to reset my security questions I heard nothing. This is really poor folks

  • LePontiacBandit W (@LePontiacBandit) reported

    DO NOT GET @ThreeUK every in your life, horrible service

  • Heath_cb Heather Butler (@Heath_cb) reported

    @ThreeUKSupport I haven’t had that information and I have had no advice about how I closed this account. You also said you would give me £50 credit (which goes no way to covering the costs I incurred) and refused to honour that when I said I did not want to close the complaint.

  • p26bow Phil (@p26bow) reported

    @EE Yeah of course, it’s magically fixed itself…… NOT! Lol pointless complaining as you’ll do **** all expect take the money every month. Looking forward to a better service with @ThreeUK

  • yetamore Yetunde Apena (@yetamore) reported

    @ThreeUKSupport Hi Kirsty, I must have called to complain like 50 times. I speak with a different agent eachtime and they all say they’ll escalate it with ICP and yet, no phone. My 15year old has been without a phone for 5 working days. I’ve been a 3 customer for 17 years! And to be messed up l