3 (Three) Outage Report in Horndon on the Hill, Borough of Thurrock, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Horndon on the Hill, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horndon on the Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (25%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Horndon on the Hill, Borough of Thurrock, England
The most recent 3 (Three) outage reports came from the following cities: London, Swanscombe, Dagenham, Dartford, Gravesend and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Horndon on the Hill, England
Latest outage, problems and issue reports in Horndon on the Hill and nearby locations:
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Will Grady
(@willgrady) reported
from
Rochester, England
@ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©
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Peter Mabbutt
(@HypnoPeter) reported
from
Hockley, England
@ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@ThreeUK why I have yet again got no data arrived despite it clearly stating 4g your service is getting worse and worse. Will I be getting compensated for the disruption
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??
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Jane
(@Too_Funky) reported
from
Gillingham, England
@ThreeUK please can you message me asap not a happy customer!!!!
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Georgina
(@grumbelow) reported
from
Sutton at Hone, England
@ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!
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David
(@_iDavid) reported
from
Thundersley, England
@ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Neil Griffiths
(@neilpgriffiths) reported
from
Grays, England
So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@ThreeUK your service and customer service team are a disgrace. Never known such a poor service.
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Ben Mason
(@bbmason) reported
from
Stone, England
@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Gravesend, England
@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all
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Steve's
(@WHU_2012) reported
from
Horndon on the Hill, England
Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Reg Tabb (@thetabbster@mastodonapp.uk)
(@thetabbster) reported
@ThreeUKSupport Hi. How do I get a copy of a contract for my business 4G mobile WiFi? I can't find my copy & the store says ring business help line. They promised me a copy week ago on email (hasn't arrived). Rang back last night & they said go to store! I just want a copy!
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SENCo Bab
(@SencoBab) reported
@ThreeUKSupport I am incredibly surprised by the lack of concern you show Jade. The customer service rep was bribing me not to complain about him. This is terrible service.
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Dr Kevin Nicholas Baker
(@KevinNicholasB2) reported
@ThreeUKSupport Still no resolution and terrible customer service from @ThreeUK - so disappointing as have been a customer for 12 years - issue is I was randomly upgraded by a shop - even through I had never been there - will need to seek external help to resolve this mess...
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MopénínúoláOlúwa
(@MoAjegbile) reported
Please what’s the best network provider in the UK? @ThreeUK has shown me shege! Customer service is horrible horrible horrible.
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Rob
(@Vess_R) reported
@ThreeUK @samaritans Hi. There seems to be a network issue where unable to connect. Went to a local store and they said there had been issues since Friday. How come there is no notification of this and when doing checker it says no issue with network?
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Jonathan carey
(@carey_jonathan) reported
@ThreeUKSupport someone needs to recognise Paul in the @ThreeUK Coleraine store. Out of the 6/7 contacts I have had over the last week, he has been the only person who actually took time and cared. Who'd have thought it in and customer service business.
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Andy Speed
(@AndySpe21665830) reported
Not sure what's happening with @ThreeUK but there signal is absolutely terrible these days.
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport This mast in particular was only upgraded last summer - before that it was 3G only for Three. But it does serve a wide area. Capacity of the mast and bandwidth isn’t the issue, it’s the backhaul, I believe the backhaul wasn’t updated with the mast RAN equipment.
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SENCo Bab
(@SencoBab) reported
@ThreeUKSupport Hi Jade, thank you for replying however you have misunderstood. The rep stated I would not receive the refund if I raised a complaint. The refund was for loss of broadband over 7 days and unrelated to my complaint. I wanted to complain about his customer service.
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SENCo Bab
(@SencoBab) reported
@ThreeUKSupport Yes, I called today and spoke to Shreyas about the poor connection on my mobile broadband. He said there are works in my area for the next 7 days and would refund me £6.70, then offered me £7.75. I asked to complain and he said he could not give me the refund if I complained.