3 (Three)

3 (Three) Outage Report in Horndon on the Hill, Borough of Thurrock, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Horndon on the Hill, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horndon on the Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Horndon on the Hill, Borough of Thurrock, England 12/04/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (35%)

    Total Blackout (35%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Horndon on the Hill, Borough of Thurrock, England

The most recent 3 (Three) outage reports came from the following cities: London, Dagenham, Dartford, Gravesend, South Benfleet and Chatham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Horndon on the Hill, England

Latest outage, problems and issue reports in Horndon on the Hill and nearby locations:

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • LisaG75 Lisa Gridley (@LisaG75) reported from Wickford, England

    @ThreeUK very upsetting calls last night from a call centre claiming to be from Three offering upgrade deals. When I said I wasn't interested man kept ringing back in different numbers and swearing down the phone. Presume not your staff but you not sure if outsourced call centre?

  • TonyWarren34 Tony Warren (@TonyWarren34) reported from Bexleyheath, England

    @ThreeUK is there an issue with the 3 app ? Been trying to change plan for days and unable to do so

  • MakeUpBeautyMan Jason R Martin (@MakeUpBeautyMan) reported from Canvey Island, England

    @ThreeUK ANOTHER THIRTY MINUTES OF CUSTOMER SERVICE HELL WITH YOU COMPANY - THIRD TIME IN A WEEK I HAVE NEED TO CALL - ABSOLUTE JOKE

  • JamMad83 James Maddison (@JamMad83) reported from Crayford, England

    @ThreeUK hi my roaming won’t seem to work even though I have good coverage in the da7 area can you help, it has been an issue for 2 days now?

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • duffbeer3107 Daniel Ross (@duffbeer3107) reported from Romford, England

    It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch

  • StevenGothard Steven Gothard (@StevenGothard) reported from Sutton at Hone, England

    @ThreeUK hi can you fix a blackberry curve 9360 possible screen liquid damage please?.

  • LeighRegan73 Leigh Regan (@LeighRegan73) reported from Romford, England

    @ThreeUKSupport thank you so much for setting your debt collectors on me with no communication whatsoever. Lovely customer service. Looking forward to moving to another supplier when my contract ends #poorservice

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    @ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't

  • BedTaker Deano (@BedTaker) reported from Dartford, England

    Hey, @ThreeUK, your 4G signal in this area is ******* ****! Maybe try doing something about it, yeah?

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    **Guys need help with a @ThreeUK site problem in #Crayford (Thames Rd) Anyone who could help with a contact regarding no thruput for two months on 4G for my friend. No luck from three Cs** @AD_couk @PedroClarke1

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • mikesford Miguel (@mikesford) reported

    @ThreeUKSupport Only received it yesterday and is keen to keep it covered in the same way her previous phones were. Very much a long-standing customer and wanting to keep her insurance was one of the reasons she upgraded rather than buying the phone from Apple and going sim only.

  • alexavh Alexa von Hirschberg (@alexavh) reported

    @ThreeUKSupport Thanks Pete. Honestly, I could write an essay about how bad the experience was. I've opened a complaint so hopefully fewer people will have to spend 2 hours on the phone being messed around 🤞

  • JohnMac87014501 John Macdonald (@JohnMac87014501) reported

    @ThreeUKSupport Please try later. Just give me the old white dongle back with unlimited data. Never had any trouble with that. The routers are nothing but trouble for many users.

  • gavinaldrich Gavmeister™ Esq. (@gavinaldrich) reported

    Hi @ThreeUKSupport two days and SIM still not activated. Was supposed to be activated on arrival. No one can explain what the technical issue is or why it's taking so long.

  • mike_lamb mike_lamb (@mike_lamb) reported

    @ThreeUKSupport Yes, they said they couldnt help me and I had to call the number that never picks up

  • MurrayStinton Murray Stinton (@MurrayStinton) reported

    @ThreeUK Completely unsatisfactory service with changing my account, after 5 years being on the same price plan £11 you decide to up the charge to £27. We have had 3 phones with you for 5 years which are locked in for 1 more year, Guess who will not renew "4" contracts next year.

  • oraclematt Matt Searle (@oraclematt) reported

    @ThreeUKSupport Doesn't really help. She doesn't want a new number, she wants to keep her number. Which nobody can find on the system to do anything with. And she can't top up the old number anyway because it errors when she tries. She can't register on the app without knowing the new number.

  • pmigabreu Pedro Abreu (@pmigabreu) reported

    @ThreeUKSupport So it would be the 8th time with support? 8th time where I will be told that I need to restart my phone and then I'll lose the chat? 8th time that I will just have to wait 24 hours? Might be easier just to cancel the service all together

  • Slybacon123 Slybacon (@Slybacon123) reported

    @ThreeUK @ChelseaFC Can we have a network without constant congestion instead please?

  • designedbymark Mark Eastwood (@designedbymark) reported

    @ThreeUKSupport This issue is across the whole M27 5 area - I’m not sure why the model of my phone would delay the works you are doing?