3 (Three) Outage Report in Horndon on the Hill, Borough of Thurrock, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Horndon on the Hill, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horndon on the Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (20%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Horndon on the Hill, Borough of Thurrock, England
The most recent 3 (Three) outage reports came from the following cities: London, Gillingham, Basildon, Gravesend, Dagenham and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Horndon on the Hill, England
Latest outage, problems and issue reports in Horndon on the Hill and nearby locations:
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Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now
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Peter Mabbutt
(@HypnoPeter) reported
from
Hockley, England
@ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@ThreeUK your service and customer service team are a disgrace. Never known such a poor service.
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©
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Georgina
(@grumbelow) reported
from
Sutton at Hone, England
@ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!
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Neil Griffiths
(@neilpgriffiths) reported
from
Grays, England
So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Ben Mason
(@bbmason) reported
from
Stone, England
@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Steve's
(@WHU_2012) reported
from
Horndon on the Hill, England
Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.
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Claire - with a capital C
(@c1ormy) reported
from
Gravesend, England
@ThreeUK so angry 😡 5 hours talking to overseas customer service and getting nowhere!!!!
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@ThreeUK why I have yet again got no data arrived despite it clearly stating 4g your service is getting worse and worse. Will I be getting compensated for the disruption
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Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK I have signal bars and 4G showing but nothing works
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Jane
(@Too_Funky) reported
from
Gillingham, England
@ThreeUK please can you message me asap not a happy customer!!!!
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Gravesend, England
@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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John
(@John_b87) reported
@ThreeUK two weeks and counting with either slow or non existent internet in BT41. Any idea when it’ll be sorted? I phoned last week and was told 6pm on Wednesday the 15th but it’s worse if anything.
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John
(@John_b87) reported
@paul7840 @ThreeUKSupport Has this been resolved? I am also BT41 and it’s still not working.
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AH_SeanR
(@AH_SeanR) reported
@ThreeUKSupport A Samsung Galaxy S21 on 5G, looking forward to this better plan, @EE were charging me for a second device I never agreed to for almost 2 years
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SAMUKA 🌍
(@SamueltoeToe) reported
from
Stratford, England
@ThreeUK @ThreeUKSupport I am very disappointed in your guys customer service in stores. Today I went to two different stores asking to upgrade my phone and you guys were selling complete different things to me. I am customer for 3 years now. Never felt dissatisfied with the
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D
(@HereTooComplain) reported
@ThreeUK There isnt anything big about your network. I was on a 0.05 download speed earlier at work. Absolute joke of a providor you are. I need to start looking for a better phone company
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jacqui morrison
(@ihasjacks) reported
@ThreeUK just send an advert that says you provide 99% coverage? Good one. I get no signal inside my own house.
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Si Jo
(@TheRealSiJo) reported
@ThreeUKSupport Do you have any plans to allow Wifi Calling for Pixel 5? Since my home signal box stopped working and you not being able to replace it i don't get any signal at all at home. I don't mind being a tester!
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Scarlet she/her
(@ScarletCGeorge) reported
@ThreeUKSupport Thanks for this, I’m not and I’d also love to know why if I use the STAC code in the uk to go to a competitor it’s free for me to terminate but I have to pay to terminate if I leave through three and don’t transfer to a competitor?
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@ShannonCastle_ @ThreeUK Yeah my mum's not happy with them either. I've been with @VodafoneUK for about 12 years and never had an issue
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Noyb
(@Noyb67916353) reported
@ThreeUK one click for a data add-on for one month when you run short. But you can’t cancel the auto renewal without ringing - but no one answers. No option to add data without auto renew. Essentially dishonest practice. @OFTgov should investigate you.