3 (Three) Outage Report in Swanley, Kent, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at 3 (Three)
3 (Three) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (20%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Swanley, Kent, England
The most recent 3 (Three) outage reports came from the following cities: London, Hackney, Southwark, Croydon, City of London, Newham, Basildon, Gravesend, Waltham Forest, Poplar, Tower Hamlets, Dagenham and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Southwark |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@three_broadband @ThreeUK Is it fair to say that once it does, I’ll get exactly the same speeds as I get today? I’m just so confused by this approach, why not just keep things as they are? Totally perplexing from a customer perspective.
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Imran Maqbool
(@i_maq) reported
from
Hackney, England
I've been offered £5 off my phone bill to stay even though I've paid over £1,000 to @ThreeUK over the last 4 years for a barely functioning service being lied to that they'll fix the area faults...
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Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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𝒜𝑀𝐼𝐿𝐿𝐼
(@rarerafs) reported
from
Eltham, England
The audacity of these guys that handles @ThreeUK customer service call centres irks me. Talk over you like they’re the one making the payment for you, ridiculous company and service. Utmost disregard of customer value and retention.
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Ben Mason
(@bbmason) reported
from
Stone, England
@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUK I have been calling since 1pm you guys need to sort this problem out instead of constantly cutting the call
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.
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Vice Direct
(@ViceDirect) reported
from
City of London, England
@ThreeUK I can't get into my online account, can't reset the password because your servers don't work and can't contact anyone to sort this issue, I say **** ALL THIS COVID 19 SOCIAL DISTANCING AND GET WORKERS BACK INTO THIER OFFICES
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Kristjan Byfield
(@KristjanByfield) reported
from
Poplar, England
@aroundthehouses @ThreeUK Tried them back in 2004- such a bad experience I would never ever ever go near @ThreeUK ever again.
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
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Imran Maqbool
(@i_maq) reported
from
Hackney, England
@ThreeUKSupport I need to hear what form of compensation will be available to me before I leave for a functioning network. @Three_Is_Broken
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@three_broadband Are you guys shutting down? I’ve been told my Broadband will cease in October and to move over to @ThreeUK. Will I get the same 5G speeds?
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Dave Gardner
(@shivaunt71) reported
from
Borough Green, England
@ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUKSupport I’ve been on hold for over 2hours explained the problem to 4 different people to only have the phone constantly cut off
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUKSupport why’s is there always some sort of issue with Three?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Lewington
(@Jabba42083) reported
@arrynffc @ThreeUK It's not the first time it's happened and since I am paying for a service and not received it I should be properly compensated
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Ash Arnett
(@ASHARNETT) reported
@ThreeUKSupport can I get to speak to someone as I believe my mobile number is being used by someone on your network and I am receiving information relating to their account
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🙏🏻🎗
(@prakashmgurnani) reported
What have u got to say to your loyal customers who have been very patient today? Why the outage? What the problem- some transparency will be appreciated. When is full services expected @ThreeUK
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.. Rob ..
(@knightlore000) reported
@Well7duh @ThreeUK @ThreeUKSupport It is baby .. cause it been down since 8am ish .. Xxx
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Laura Brennan 💙 🇪🇺
(@HistorianLaura) reported
Grr @ThreeUK data has now just gone. I use a data sim as my wifi as can’t get phone line in to my flat. I know the network was down but the data was still working until 5 minutes ago. Not impressed - glad they are not my mobile provider
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Elisa
(@elissetennis) reported
@ThreeUK It's now been around 10hrs without being able to make or receive calls... that's a whole working day 😐 You should compensate everyone who has been affected by it today.... maybe you'll work harder at getting the issue resolved if you have to pay back to your loyal customers
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Lu
(@LuSchmoo) reported
@iD_Mobile_UK @ThreeUKSupport 2/2 phones, same Sim card. Even with the other phone we tried, the same issue occurred. many thanks.
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Surita Rowe
(@SuritaMattu) reported
@DJE_1997 @ThreeUK Network is back up and running. Hope you didn't miss that call 😢🙏🏽
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Sean🛞🔋🪫🎈⚰️🔪🪓🪚
(@takenocrap69) reported
@HullTeslaModel3 @ThreeUKSupport @SMARTYMobileUK One of the reasons I binned smarty. Changed to 1pMobile who use EE network and never had an issue since.
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Simon G
(@SglSimon) reported
Hey @ThreeUK & @ThreeUKSupport a few days ago you sent me an email saying the merger is complete with Vodafone. Why don't you allow us to roam on their signal for free until you get your act together with sorting yourselves out so we can make and receive calls?