3 (Three) Outage Report in Swanley, Kent, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at 3 (Three)
3 (Three) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Swanley, Kent, England
The most recent 3 (Three) outage reports came from the following cities: Gravesend, London, Newham, Hackney, Waltham Forest, Poplar, City of London, Tower Hamlets, Croydon, Southwark, Dagenham, Barking, Swanscombe, Caterham and Woolwich.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Total Blackout | |
| London |
Internet | |
| Newham |
Phone | |
| London |
Internet | |
| Newham |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Negro Kevin Owens
(@dukeofpeckham) reported
from
Croydon, England
Because my phone was connected to my WiFi since yesterday evening I didn't notice the @ThreeUK outage till this morning. I've been with them for 2 years and this is the first issue I've had with them. For what I pay and what I get I'm not going to beat them for the outage.
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@TheHodge @ThreeUK Three. It's a known problem though
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A
(@Realist_Aisha) reported
from
East Ham, England
@DJSkrillzYBE @ThreeUKSupport @ThreeUK How can the whole network be down 🥴
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Mike Oxmaul
(@SharifOmar3) reported
from
Hackney, England
@virginmedia I appreciate the excellent service This is what good customer service looks like @ThreeUK
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@CycleMummy @vintageshimano @PompeyCyclist @ThreeUK That's pretty appalling customer service and any decent service provider should write that off and not bill you for it. But if it was a service that you received they are technically allowed to charge you for it. If you didn't receive it then they are not
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Martin Walker
(@MartinWWalker) reported
from
Sevenoaks, England
@ThreeUKSupport @ThreeUK Still not working today! ARGHHH!!!
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MissDD
(@missddan) reported
from
Bromley, England
Why is my internet so appalling of late @ThreeUK i’m not a happy customer right now
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Robert (Register to Vote) Vesty
(@robvesty) reported
from
Stratford, England
@ThreeUKSupport Problem is that this comes on top of increasingly poor coverage over the past year. I keep having problems. Just called to complain and was offered paltry compensation sum so having to go to communications ombudsman.
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
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Raf
(@Mr_Rafal) reported
from
Hackney, England
@ThreeUKSupport It was...yesterday. There was no network at all but I read you have had problems.
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Kat
(@Maomao_yan) reported
from
Poplar, England
@ThreeUK Very unhappy with data network. I’ve only switched to three in March 2019.
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Robert (Register to Vote) Vesty
(@robvesty) reported
from
Stratford, England
@ThreeUKSupport No. The live chat complaints procedure was terrible and in the end we reached deadlock so it’s now to go to Ombudsman
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Martin Bentley
(@themib) reported
from
London, England
@Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.
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Kat
(@Maomao_yan) reported
from
Poplar, England
@ThreeUKSupport I’ve changed to this network and thought it was better but sadly, I am very disappointed with the data.
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Charlie Wood
(@charliewoodinit) reported
from
Sutton at Hone, England
@ThreeUKSupport I’m disgusted with the level of service I am receiving from you lot, signed up with you for the best mobile data deals to begin with, for months now your mobile data coverage and responsiveness has been a joke. Now this today. Something needs to change.
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zae x
(@ZanaMillen) reported
from
Hackney, England
You what’s mad is that @ThreeUK had me ducked up today and my manager uses the network but his phon network is ok. Like I tried to send him a text saying I’d be late today and didn’t get till an hour after I was in
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@vintageshimano @CycleMummy @PompeyCyclist @ThreeUK Sadly they can add missing charges to the period that the original invoice covered and either raise a credit note and rebill that period or issue an additional invoice for the missing charge.
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سلطان الحالم® 🐐 🇦🇫
(@k1997_ubaid) reported
from
Stratford, England
@ThreeUK service have been awful for good 3 years imagine going to areas like Barking, East Ham and Walthamstow and not having internet connection they’ve been saying they’re working on it for dam 3 years #threedown
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport It was due to your network being down which you know about
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Leanne 💖 #LoverOutNow - You are what you Love 💖
(@msleannefraser) reported
from
City of London, England
I was 10 mins late for work today, now I know why - turns out I missed quite a lot due to my @ThreeUK data not working 😂
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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billeigh
(@billeighhh) reported
@ThreeUKSupport I’ve had terrible service all week, why is this problem still not fixed yet?
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Ann
(@Ann86990920) reported
@ThreeUKSupport Wasted another hour. They say there is no record as always of the online cancellation form. Pathetic. I cancelled because customer service was only online in covid. I cancelled the contract within five days. I didn't insert the SIM. Got charged for 2 months for nothing
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thedecliningcyclist
(@thedecliningcy1) reported
@ThreeUK I’ve been stuck on your online chat for almost an hour just trying to cancel my account….. customer service at its very worst
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Ann
(@Ann86990920) reported
@ThreeUKSupport I just spoke again and wasted another hour of mine where all they say is that it was registered on your name and your liable to pay the charges. I had cancelled the account in due time with online option because their customer service was closed in covid
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Shaun Spillings
(@Shaun13333697) reported
@ThreeUKSupport Hi Holly,yes it is.I called the customer team yesterday afternoon and I was with them for about 45 minutes and then in the end told to contact Ticketmaster.Please can someone help me,please?
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Ich bin’s
(@ChrisCa20659367) reported
@ThreeUK Three is ****. Avoid at all costs.
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Sean Pearson
(@seanpear) reported
@ThreeUKSupport I have made the complaint through the link you provided, but they are sticking to the same line. They are refusing to refund the money they stole from me on 21/07/22 for the month of July.
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Ann
(@Ann86990920) reported
@ThreeUKSupport I am not a business customer. The link is for business customers
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Chloe Marie WD
(@ChloeWD38) reported
@O2 as a loyal customer to you for over 15 years before switching to @ThreeUKSupport due to your increasing charges, this is the worse customer service I have received. The payment will be made by the 21st August as stated in your letter before receiving another today!
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SS Employability Mentoring Ltd (SSEM ltd)
(@SSEmployability) reported
Hello @ThreeUK everytime I’m in a large crowd I have no signal whilst there and for hours after, can anything be done about this? It was 3/4am before my signal came back after going to a football match at 8pm, not ideal