3 (Three) outages and service status in Swanley, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
- 3 (Three) generated 0 outage signals in the last 24 hours around Swanley, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Swanley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at 3 (Three)
3 (Three) is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Swanley, England
The most recent 3 (Three) outage reports came from the following cities: Waltham Forest, Newham, Southwark, Tower Hamlets, Hackney, Dartford, Dagenham, City of London, Poplar, Gravesend, Beckenham, and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 11 hours ago |
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Internet | 2 days ago |
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Total Blackout | 7 days ago |
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Internet | 7 days ago |
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Phone | 7 days ago |
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Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Manesha (@NessaRM) reported from Eltham, England@ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.
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Chrissy Darling (@chrissydarling) reported from Hackney, England@ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!
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Paul (@pauljamestailor) reported from Ilford, England@ThreeUKSupport It's RM8 it's fixed now and I'm back to my normal 'full' but slow connection. I'm just hoping you launch 5G soon as 4G in this area is just so poor but you know that and nothing you can, or will do, can fix it.
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karen (@karlea45) reported from Camberwell, England@ThreeUKSupport whenever I phone three they do not help. Taking my money all the time
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Imran Maqbool (@i_maq) reported from Hackney, England@ThreeUKSupport I need to hear what form of compensation will be available to me before I leave for a functioning network. @Three_Is_Broken
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Jimmy ludlow (@ludlow_jimmy) reported from Gravesend, England@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all
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Manesha (@NessaRM) reported from Eltham, England@ThreeUKSupport why’s is there always some sort of issue with Three?
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Manesha (@NessaRM) reported from Eltham, England@ThreeUKSupport I’ve been on hold for over 2hours explained the problem to 4 different people to only have the phone constantly cut off
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Georgina (@grumbelow) reported from Sutton at Hone, England@ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!
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Dave Gardner (@shivaunt71) reported from Borough Green, England@ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.
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Dennis De Souza (@desouzadennis1) reported from Stratford, England@ThreeUK I REGRET switching to your network from @LycamobileUK , your reception is really bad- not getting network in a place like Westfield Stratford is really a big shame on you
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Dennis De Souza (@desouzadennis1) reported from Ilford, England@ThreeUKSupport It’s the same, and why would I use 3G when I’m paying for a service of 4G? Your network keeps fluctuating like massing breeze on and off. I never had this issue with @LycamobileUK. When you call ctc, they ask for post code and everything shows good coverage.But come n see urself
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Natalie Turner (@skippinginheels) reported from Camberwell, EnglandTHE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!
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Manesha (@NessaRM) reported from Eltham, England@ThreeUK I have been calling since 1pm you guys need to sort this problem out instead of constantly cutting the call
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Bret Sinclair (@bret_plays) reported from Eltham, England@ThreeUKSupport I told you your too late and you have caused me no end of **** today so get lost.
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Steve Harrison (@stevejh1973) reported from Poplar, England@ThreeUK yet more poor signal in E9. One or no bar. Really fed up of this poor service! F**king useless.
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Coffee bean ☕️ (@ModupeOlotu) reported from Stratford, England@ThreeUK How am I still getting charged after cancelling my contract with you? This is just pathetic , one of the reasons I left in the first place, getting charged extra for no reason. Please kindly issue my refund
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Sarah Martin (@sarahMwasHudson) reported from Bromley, England@ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent
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Imran Maqbool (@i_maq) reported from Hackney, EnglandI've been offered £5 off my phone bill to stay even though I've paid over £1,000 to @ThreeUK over the last 4 years for a barely functioning service being lied to that they'll fix the area faults...
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𝒜𝑀𝐼𝐿𝐿𝐼 (@rarerafs) reported from Eltham, EnglandThe audacity of these guys that handles @ThreeUK customer service call centres irks me. Talk over you like they’re the one making the payment for you, ridiculous company and service. Utmost disregard of customer value and retention.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jac (@Jac08804158) reported@ThreeUK Is your network down?, I'm getting no 4g home network Internet connectivity. Please DM!
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Laura (@Trifleee_) reported@ThreeUK do you know when the outage will be fixed? My phone and my 4G wifi hub are both down 😭
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Sam (@Kilrathal) reported@ThreeUKSupport I don’t think people care about improving a network. When all you’ve done is reduce the speeds for people who can’t afford 5g phones. I couldn’t care less what is being invested all that shows is just how much money is coming out of your customers pockets when we’re all suffering
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James Leather (@JD_Leather) reported@ThreeUK @ThreeUKSupport Hi, there is a coverage issue in the Kingston upon Thames area. As both our 5G internet and my partner's 4G mobile have stopped working. Do you have an estimated fix time for this?
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KatherineJ (@katherinedjoel) reported@ThreeUKSupport 13th Dec via letter confirming a new contract. I've made contact via online chat and telephone, each time saying it's passed to fraud team. No formal complaint has been made but to be honest, from experience, I'm not sure I'd get a response other than "we'll be in touch"
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Dan W. (@TimmyODanaos) reported@ThreeUKSupport it’s now the third day of no service in GU27. When is this getting sorted please and how do i get my bill adjusted?
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techoinoid (@techoinoid) reported@ThreeUK hey our Three #broadband and #5G is down
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Polly Lee (@Pricelesspolly) reported@ThreeUK no signal for 2 days cr0 0bu cant call or receive calls , when is this going to be fixed please ?, doctors could not call me missing important calls cos neither can hear each other. I have seen locally loads people are having problems.
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🤔J🤷 (@jameseonline) reported@ThreeUKSupport Well its a thing where I live and has been today & yesterday, I cannot use mobile internet while I'm on a call, could prior to today & yesterday, if not on a call I can only do certain things on my phone not multiple things because connection is poor
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Becki Curzon (@becki_curzon) reported@ThreeUK why do I get no signal in the whole of south Manchester