3 (Three) Outage Report in Swanley, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Swanley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Swanley, Kent, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, London, Newham, Gravesend, Hackney, Waltham Forest, Poplar, City of London, Tower Hamlets, Croydon, Dagenham, Barking, Swanscombe and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Dennis De Souza
(@desouzadennis1) reported
from
Ilford, England
@ThreeUK your network is pathetic and horrible, in a place like Stratford Westfield I don’t get proper reception, just a rip off you guys are. I was made to leave lyca and coke to you by your cc at the store and now that person is just disappeared from the store. Not helpful
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport Well, supportive Mark. It may be too late. I may forever be the pigeon girl with one arm and a slapped face. As if dating life isn’t hard enough. On the plus side. Turns out arm tartare works a treat with hot sauce. Who knew?
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@ThreeUK your service and customer service team are a disgrace. Never known such a poor service.
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@ThreeUKSupport what type off stupid and in educated PEOPEL you have on phone service 😡😡😡😡
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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Steve's
(@WHU_2012) reported
from
Horndon on the Hill, England
Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.
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dj profile
(@djprofile) reported
from
Hackney, England
@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Dennis De Souza
(@desouzadennis1) reported
from
Ilford, England
@ThreeUK pathetic store customer service at Ilford Exchange Mall store, I was told to port in to your network leaving Lyca I order to get a phone contract, was switched to sin contract and was told to visit you after 5 months of payments and now they say wait for another one year
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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M I K E Y
(@lostmikeys) reported
from
Ilford, England
@ThreeUKSupport Hey guys. How do I make a formal complaint re: Michelle in your Scottish call centre, who just called me a liar and to “speak to my bank instead” after YOU have overcharged me? Is it true that you “don’t do refunds”? I would like MY money back. Thank you.
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Suren Perera
(@darthteddy) reported
from
Hackney, England
@ThreeUKSupport All good. Managed to get help on chat.
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Kowalczyk / Hiking Feral
(@JonathanKowalc1) reported
@ThreeUKSupport You need to send the phone number of your complaints department. Live chat won't help me.
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Sophie Buchan
(@journo_sophie) reported
@ThreeUKSupport are you having issues? I'm having to connect to WiFi where I can whilst I'm out as despite showing a near full bar it's not connecting me to 3/4/5G
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Michelle welby
(@Michellewelby1) reported
@gc_hq @ThreeUKSupport We have 4g and it’s still not working. Spent the morning on the phone and it’s the same issue as before. But I’m out of my 24 month contract so I’ll be looking elsewhere. Absolute shambles three
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Amanda
(@Amanda12866586) reported
@ThreeUK please please please can the head of customer complaints call me immediately the service I have received is shocking and I no longer have time to waste speaking to your complaint handlers!
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MrPhilipMartin.uk.Official
(@mrphilipmartin) reported
@ThreeUK Please can you stop calling me every day it's harrassment. You agreed to wipe off my contact as I was unable to get a signal and had issues all the time hence I have closed all three of my accounts with you. Enough is enough. It's in the notes ...
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Biastai 🇮🇱🏴🇬🇧🌸 1/23.5m
(@Slider308) reported
@ThreeUK Three used to be brilliant. Now it has the worst customer service ever. They keep on billing you after you terminate your contract. They are a sham.
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James Martin
(@ajameschristian) reported
@ThreeUKSupport It says you don’t have 5G in DN20 on your coverage checker but I always get 5G when in this postcode? How come? Also any plans to roll out 5G broadband here as my 4G broadband I have with you here is slow.
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Jo Parsons (Deeley)
(@beanies_mum) reported
@ThreeUKSupport Twice in a month, first time was 3 weeks ago for 5 days and now again for the past 5 days😢 never had problem like this before with 3 but network coverage doesn’t seem as strong nowadays
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City Farm Systems
(@CityFarmSystems) reported
@ThreeUKSupport but that's the point - there is no need for a technician to know it is the account holder to admit your team can't fix an issue. I am sick and tired of complaining - just fix your masts! We should be on 5G not struggling for 2G. 6 months...
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travispickle
(@Poverest_pedant) reported
@ThreeUKSupport How much longer is it going to take you to restore the signal in BR5 2? It's been nil since Thursday. Just the same 'we're working on it message on your website' every day since.