3 (Three) Outage Report in Swanley, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Swanley, Kent, England
The most recent 3 (Three) outage reports came from the following cities: Newham, London, Hackney, Waltham Forest, Poplar, City of London, Tower Hamlets, Croydon, Southwark, Dagenham, Barking, Swanscombe, Caterham and Woolwich.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| London |
Internet | |
| Hackney |
Phone | |
| Newham |
Internet | |
| London |
Internet | |
| Newham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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JR-J
(@JRJUK) reported
from
East Ham, England
@ThreeUKSupport Im in the UK and the content filter issue started happening over the weekend So I tried logging into my account to turn it back off but I can't, tried on my phone and 2 different laptops If I use WiFi then it's fine but the Internet in my house is rubbish so I don't use it.
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Rahel Bailie takes content operations seriously
(@rahelab) reported
from
Camberwell, England
Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.
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Grant Nichols
(@granty3333) reported
from
Bromley, England
Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Stratford, England
Since I reported the problem, I was advised by @ThreeUK that a complaint has been raised which is another way of kicking it into the long grass. I should not have to pay if I am getting no coverage in so many areas which is a real problem for me.
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Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
Still waiting for @ThreeUK to produce an E Sim so I can use my Apple Watch that I bought in may 2021. Avoid three network they are ****
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Susan Elizabeth
(@JetsetSusan) reported
from
Hackney, England
@ThreeUKSupport Ever since 5G, I’m not getting cell phone service in my apartment. Is this normal?
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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Steven Gothard
(@StevenGothard) reported
from
Sutton at Hone, England
@ThreeUK hi can you fix a blackberry curve 9360 possible screen liquid damage please?.
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JR-J
(@JRJUK) reported
from
East Ham, England
@ThreeUKSupport And as I thought my issues haven't been solved because the person in your contact centre couldn't understand what I was asking...
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JR-J
(@JRJUK) reported
from
East Ham, England
@ThreeUKSupport can't seem to log into the 3 app or onto the MyThree section of the website. Yet again you've turned on content controls on my account and I can't even fix it this time...
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Stratford, England
My experience of @ThreeUKSupport has been terrible. A call centre in India picks up my calls. The customer service operatives do not know the areas in London where I have no network coverage. They ask for post codes which is nonsense really. Overall terrible experience.
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Nicholas Tredrea
(@nicktredrea) reported
from
Bromley, England
@ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?
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Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
I’ve had enough of @threeuk **** signal
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Gareth Williams
(@Greenelk) reported
from
Stratford, England
Hey @ThreeUK how is it that when you get to Stratford in London, where there is a major railway terminal, a large sports and events stadium, hotels and a big shopping centre there is never any service from your network? @LouisPWilliams @archiewilliams_
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JR-J
(@JRJUK) reported
from
East Ham, England
@ThreeUKSupport @chelsduckw0rth Getting the same issue
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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AK Connor
(@EllaAnnaKajsa) reported
@ThreeUKSupport Speed of mobile broadband has slowed to 0.87 Mb. No reported network outage in my area. No live chat available. What's going on?
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Spaceman
(@SpacemanYNWA) reported
@ThreeUKSupport hello need help you don’t answer your phones!!! My phone broadband isn’t working after being “fixed” yesterday after HOURS wasted. I do not have time for this. DM me asap so I can cancel this terrible product and finish with your terrible company.
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Mr Smith
(@smithy559) reported
@ThreeUKSupport my new 5G broadband is down for 2 days totally unacceptable - what are you doing to fix it?
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James Arnold
(@arnie1984) reported
@ThreeUKSupport It was a broadband hub and nope they took it and said I didn't need anything as customer support confirmed I could take it back to the branch I collected it from. It's so frustrating
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Adam Reynolds
(@jodrell) reported
Over the last 2 days I’ve dealt with the customer service teams at 3 telecoms companies. @VodafoneUK @virginmedia & @ThreeUKSupport They were all utterly awful experiences involving being transferred multiple times, put on hold for ages, and at times ignored & lied to
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Peter Rankin
(@RankinPeter) reported
@john_actuary @SteveFifield3 @ThreeUK BT (runs on EE network) still have free roaming in Europe, though they are encouraging customers at renewal on to EE (who don't).
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Matt F
(@MattF84667845) reported
@john_actuary @rmappleby @ThreeUK Plusnet is cheap and very good - 15gb for £10, one month contract and free roaming (not sure if it's worldwide, but certainly Europe). And it's on EE network so pretty good coverage. But they do screw you if you go over data limit.
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Lucas
(@LucasJTGleed) reported
@ThreeUKSupport remind me why I’m spending £40 per month with you when your service is diabolical!? 🙃🥺😩
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Alan Duncan 🏴
(@alanduncan1980) reported
@ThreeUKSupport When you call the customer support line, 0333 3381034 there is a message saying you cannot respond due to the pandemic. Totally lame excuse. Pretty much sums up the appalling service I’m currently receiving
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T!m
(@yorkie_pudding) reported
from
Durham, England
Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)