3 (Three) Outage Report in Swanley, Kent, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at 3 (Three)
3 (Three) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Swanley, Kent, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, London, Gravesend, Newham, Hackney, Waltham Forest, Poplar, City of London, Tower Hamlets, Croydon, Dagenham, Barking, Swanscombe, Caterham and Woolwich.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Gravesend |
Total Blackout | |
| London |
Internet | |
| Newham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Mark Harrison
(@snorkielondon) reported
from
Bromley, England
@ThreeUKSupport I can’t call or text. What an absolutely rubbish service I’m getting from 3!
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Stoil Timchev
(@StoilTimchev1) reported
from
Camberwell, England
@ThreeUKSupport I was over charged ina number of occasions so I paced a cap on my account. However I continued to get overcharged (x7 the amount) and when I rang to double check you never placed a cap for me. Then reassured me that you won’t charge me and 4 days later I got charged anyway
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Kieran
(@kieranhistweets) reported
from
Croydon, England
Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport
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Kamal
(@kamal4268) reported
from
Poplar, England
@ThreeUK since my complaint last week to you I am still experiencing signal issue for voice calls/internet. It’s as if like Im living in 90’s that’s the connection am getting, it’s not even 2G, very very poor signal. Need sorting it out ASAP!
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Kamal
(@kamal4268) reported
from
Poplar, England
@ThreeUK I am stuck with Three network, not a happy customer at all. Falsifying charges such as premium messages, Always Low Signal on Voice Call/Data. I have 12 months left in contract but want to Terminate Contract, what right do I have. @Ofcom 😡
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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James Jones
(@Illustrious8) reported
from
Stratford, England
@ThreeUK hi Three if you’re going to basically suspend customer service you should at least make sure your website works. I can’t change my plan to a sim only, either through the app or online. I’m cancelling my plan if you don’t get back to me today with this fixed.
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@Simonfp21 @ThreeUK I haven’t had one of those in such a long time, but then I’m never out early enough to get a McDonald’s breakfast anymore, so
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mohsin rasheed
(@mohsin008) reported
from
Poplar, England
@ThreeUK worst network, Internet is very slow
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Madhan
(@followcbv) reported
from
Camberwell, England
@ThreeUKSupport Network wide issue confirmed that whole network for U.K. down.
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Darren Stocking
(@DarrenStocking) reported
from
Tower Hamlets, England
@ThreeUKSupport Round this area it seems consistently poor. Although more central locations in London like Bank, Moorgate etc I get average speeds of 50-80Mbs but here is shockingly slow, especially painful when you're data connection keeps dropping.
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Ben Murray
(@Ben_Murray) reported
from
London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
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Ed Sutton
(@Ed_sutton92) reported
from
Sutton at Hone, England
@ThreeUK what's up with your 4g because it's incredibly slow
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@LukeChels @ThreeUK I hope you find a service which works for you
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport That’s fair enough but we’ve had this issue for over 6 months, no refunds & no explanation. No other networks are having these issues
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport Be honest, Have you ever tried to deal with the Three business department! Only open Monday to Friday 9-5! I’ve had some serious issues this year including having my line suspended on a Friday night in Greece & not being able to speak to anyone til Monday !!!
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Marc Jobling #FPL
(@MarcJobling) reported
from
Poplar, England
@ThreeUKSupport I can drop my postcode but the areas without signal are many. Samsung Galaxy J5 (2016)
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@LukeChels @ThreeUK I’ve never had a problem with Three myself, I used to be with them a number of years ago and always found them reliable
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Ben Weaver
(@Muswell_Ben) reported
from
City of London, England
@ThreeUKSupport I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@BensBigTrip @ThreeUK I’m sorry you’ve had bad trouble with them
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Banks
(@Banksy1976) reported
@turningleftfor @ThreeUK @O2 Three isn’t too bad when abroad though it can very quickly add up. I’ve stuck with them due to what I get in the uk. Airalo is quite good if you only need data when abroad and have a phone that can do esim.
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MusicFan99
(@MusicFan991) reported
@ThreeUKSupport @ThreeUKSupport @ThreeUK Men abusing women is wholly unacceptable and emotionally damaging. I am sure you would want to review this incident and prevent it happening again. 3/3
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edmundlee88888@gmail.com
(@Cocox2022) reported
@ThreeUKSupport My bill was paid till the 1st Oct- 31st October transfered out on the 3rd Nov due to me not reading my contract end date 15th Nov (I transfered out couple days early) The final bill is £14 + £6 cancellation fee this was quoted by your customer service agent over the phone...
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Doodles
(@MonttyDoodle) reported
@ThreeUK opened a fraudulent account for a company called Zsig Travel using my home address and now I have bailiffs at my door. They refuse to fix the problem and told me to tell the police. Has anyone heard of Zsig Travel?
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AndyAVFC 🏴🦁
(@bradfadbad69) reported
@ThreeUKSupport Should of been sorted when I made the complaint. Your customer service is poor. The process to speak about complaints needs an overhaul. When I made my complaint I was transferred to the complaints team&I was on hold for over 15 minutes. They said they couldn't do anything!!!
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Toby Unwin
(@TEUnwin) reported
@ThreeUKSupport I spoke to someone in store about this and they suggested calling to ask for a no fee cancellation, however, when I called they could neither downgrade my data allowance nor cancel my contract without a fee. Could you please advise?
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Karl Wardlaw
(@KarlosW) reported
@ThreeUKSupport It says Three Consumer Sales but looks like it's from DPD. I don't know what the delay is as when you try to track it says it's at a particular depot but I can't get hold of anyone to find out why. The length of the delay to solve this us poor.
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MusicFan99
(@MusicFan991) reported
@ThreeUKSupport @ThreeUK & @ThreeUKSupport seem not to care. The abuse was vicious, relentless, irrational, upsetting, and I was not allowed to speak. You choose not to investigate it. Sorry is not enough, and it's not about money which is why I turned down the credit. 4/5
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raymond bradwell
(@raymondbradwell) reported
@breretonfoto @ThreeUK Text @instant_help22 for help, he is authentic and trustworthy.
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chaia
(@anni_chai) reported
@ThreeUK Hi everyone, I just want to warn you never never choose @LycamobileUK , choose any other company, avoid @LycamobileUK The sim card they provided for me has no signal to use indoors, though the coverage checker said it's good both indoors&outdoors. Their customer service is dead!