3 (Three) Outage Report in Swanley, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at 3 (Three)
3 (Three) is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Swanley, Kent, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Hackney, Southwark, Newham, Gravesend, Waltham Forest, Poplar, City of London, Tower Hamlets, Dagenham, Barking, Swanscombe and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Total Blackout | |
| London |
Internet | |
| Hackney |
Internet | |
| Southwark |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Glen White
(@CannarWilm) reported
from
Gravesend, England
@ThreeUKSupport I already did. Was told... tough! In not so many words. Until now I've had a good experience with Three. Shame it has to end with a bad experience.
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Barry
(@uksov) reported
from
Camberwell, England
@ThreeUKSupport why is your 4G so bad in central London, London Bridge and St Pancras area I have to drop the phone to 3G to get any data, you promote 5G, but you haven’t mastered the basics yet, when is this going to be sorted #timetoswitch
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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Sarah Rose
(@sarahjrose) reported
from
Croydon, England
Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport I can’t get signal to call them 😂
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KeplerNiko
(@keplerniko) reported
from
City of London, England
@ThreeUKSupport Well that's nice to know I don't get any money back even though you're the one failing to uphold your end of the contract due to 'congestion.' Guess I'll have to find out if the ombudsman agrees. Yes - normally I got bumped to 3G automatically and even deliberately didn't help.
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Mark Light
(@MarkLight_) reported
from
Bromley, England
@ThreeUK I have NEVER experienced awful signalling problems since you have set up the 5G network! I pay you an obscene amount of money every month for a below par service!
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUK Constantly switching between 3G & 4G to get service....... Don’t ask for a postcode it’s shit everywhere.
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Aaron L. 🏴
(@_Aajl) reported
from
Camberwell, England
@ThreeUKSupport 2/3 max at any time, it's more the promise of 5g and it not being available that's the issue now
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Julie Cruse
(@flumpy999) reported
from
Basildon, England
@mo_rashid25 @ThreeUKSupport @Three_Is_Broken Yes thanks I’ve noticed that on my phone! 4G is rubbish ! Will be returning later to cancel
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Charlie
(@charliemfc) reported
from
Eltham, England
@ThreeUK Bit shit when someone in one of your stores made me extend my contract because "5g was coming in December" and even roped me in to a 5g phone. Could be loving life with EE now 😭
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Matt Capon
(@MattLCapon) reported
from
Camberwell, England
@ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.
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Alex Russell
(@ARussell_11) reported
from
Camberwell, England
@ThreeUKSupport I have a problem across half of London. Shambles to be honest
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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Georgina
(@GeorginaSmile) reported
from
Bromley, England
@ThreeUK are literally the best network provider! I ran up a huge bill calling the USA not realising it wasn't part of my allowance and they have refunded me the full amount for being a loyal customer. I highly recommend them! 🤩 #loyaly #three #bestnetwork #wouldneverleave
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bog off tories
(@robbie_wallace) reported
from
Hackney, England
@ThreeUKSupport Don’t mean to bang on here but now I don’t even get signal in dalston. Would really prefer that you took care of existing customers and fixed existing issues before moving onto new projects. No point in me having data in my plan that I can’t use
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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🗺Nick
(@bluemoonstar) reported
from
Camberwell, England
@ThreeUKSupport Can you answer my question directly please. I wish to make a complaint and want to know how. I'm sick of repeating myself.
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Fritha Hookway
(@FrithFrith) reported
from
Camberwell, England
Hi @ThreeUK I am continuing to receive bills for a mobile contract I cancelled 10 months ago. Can someone contact me urgently to rectify this. I am no longer a customer and would appreciate clearing this up.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alexandra S.
(@alexrefuses) reported
@ThreeUKSupport Hi! I’m trying to cancel an add-on. I got a text from Three saying that it’s been cancelled, and then another text about an hour later saying that cancellation has failed.
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Ruth Gregson
(@RG_Bhaji) reported
@ThreeUK Still waiting for that 5G signal we were promised would be rolled out last year. Vodafone have it in our area now.
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Mark King
(@markkinga) reported
@ThreeUKSupport What is the point of complaining clearly if you send a message like that then it’s not about customer service is it? When is it going to be sorted is the question not answered and what is being done to stop this continually happening or do I take my business elsewhere?
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Nazi
(@Nazi32449355) reported
@ThreeUK I just found out I am paying £55 just for unlimited calls after spending 2 hours of my evening on the phone with 3 to find out why I can not recieve text messages with no Internet switched on and response was I am paying for to send txt messages with network and not to
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Nazi
(@Nazi32449355) reported
@ThreeUKSupport All my contacts any network I don't recieve any messaged
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Miss Candy
(@cosmetic_candy) reported
@ThreeUKSupport Hi I am currently trying to log in online but I keep getting a 'service not available' error. Is the service down at the moment?
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Dan Gardner
(@Dan_Gardner_) reported
@ThreeUKSupport Hi Jacq, it's fine in the evenings when they've finished for the day. But as @VJOsgood said this is several weeks of paying for a service that I can barely use. No sms warning at the start of works, just drops from full 5G to nothing. May as well dig out my old 56k modem.
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***
(@eoghandotio) reported
@ThreeUKSupport Hi, my broadband contract ended with you in January but the bills have suddenly restarted this month. Best way to fix this?
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Fulmar Oxford
(@OxfordFulmar) reported
@virginmedia Having to use @ThreeUK mobile int. service to contact you because Virgin's home WiFi has been off for 5 days. First, TV and internet didn't work at the same time. Now, internet is all gone. We need WiFi to work from home so please sort this soon. Kidlington, OX5
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Alan Bridger
(@Alan_Bridger) reported
from
Frinton-on-Sea, England
If it wasn’t so expensive to cancel my contract that I’ve got with @ThreeUK then I’d be cancelling in a heartbeat. AWFUL, TERRIBLE SERVICE!! Going into a chat room to talk about it won’t fix the technical fault that you yourselves highlighted 2 weeks ago but fixing the fault will