3 (Three) Outage Report in Swanley, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Swanley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Swanley, Kent, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, London, Tower Hamlets, City of London, Newham, Southwark, Hackney, Barking, Dagenham, Waltham Forest, Swanscombe, Caterham, Woolwich and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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muhammad gill
(@juttsmile) reported
from
Crayford, England
@ThreeUKSupport This is the way. Company treat their customers. @ThreeUK @TheO2 @lebara @VodafoneGroup @VodafoneIN @threecheapservice
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🕯️Fa Aristiguieta #HumanLivesMatter 🕊️
(@Aristifabi) reported
from
Poplar, England
Don't want to cause dismissal. All deserve a second chance. I think @ThreeUK could help Cara with training, care for the public & taking her to workshops where she is taught to treat people in a kind, respectful way Your clients would nt have to go through this horrible situation
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George Johnston
(@GJHyde_) reported
from
Poplar, England
@ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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Amelia Stott
(@ameliaoceangirl) reported
from
Stratford, England
Does anyone know a good U🇬🇧 phone provider that isn’t @ThreeUK. 8+ years loyalty and the worst service everrrrrrrr. I can’t.
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mal mulhern
(@minion74) reported
from
East Ham, England
@ThreeUK And a lot of **** happened no service no help where were you quick to take payments try to sell 5g but not sort out 4g problems so any answers to that I don't think so only reply was blamed it on the corono virus bad enough with the conspiracy of 5g being bad what a joke 🤣🤣🙈
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mal mulhern
(@minion74) reported
from
East Ham, England
@ThreeUKSupport Yeah still have my 5 contracts took it's time too sort out since it's outage on the 23/03/20 with some blips no and again but would help to sort old issues out before trying to get new things done first if you get my drift older customers should be more of a priority I think
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Griffy 🏳️🌈What fresh hell is this?
(@seaniegriff) reported
from
Camberwell, England
@ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Taylor
(@CraigTaylor92) reported
@ThreeUKSupport I’m actually no longer a Three customer, the complaint was actually because the credit refund due on my final bill hadn’t arrived within 14 days as promised. Suzi dealt with the complaint and put the refund process through on Tuesday. I then provided my bank details on Wednesday
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Holly
(@Hollyy_Butler) reported
@ThreeUK what network do I need in Gibraltar?
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Mass Eye
(@Masai_Williams) reported
Nor did I think I would hear back from @ThreeUK despite it being an issue with your own Domain!
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Christopher McCloskey 🏴
(@Chrismccloskey1) reported
@ThreeUKSupport what’s going on with your systems? The man is telling me everything is down and we have an emergency. Who is Tech Mahandra and why is the man asking to write my card number down ? #scam #threeuk #movingtoEE @lil_miss_char @EE
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Dr. Alistair Soutter
(@A_Soutter) reported
Ending go roam free was annoying but at least I got grandfathered in. Now @ThreeUK is telling me I have 30 days to find a new contract. Or pay more than double for my same plan sans the go roam. Worst service, it was the only thing going for you. So bye!
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Craig Taylor
(@CraigTaylor92) reported
@ThreeUKSupport No, I still have no idea what’s happening with my refund or even whether it is being processed. I just want to escalate this now and no one is willing to even help me do that. It really shouldn’t be this hard.
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Craig Taylor
(@CraigTaylor92) reported
@ThreeUKSupport The guy on Live Chat on Wednesday said the refund request looked good and I’d receive the money the next day. All I tried to do today was find out when this would arrive and no one is able to help
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Robyn
(@xRobynPx) reported
@ThreeUK has the most horrendous customer service. Apologize and promise to help then say they can’t do anything anyway! All these pre rehearsed ‘how to talk to customer’ lines shouldn’t be used unless genuine! Just makes the experience more frustrating.
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A O
(@AO12858090) reported
@ThreeUK I have been a customer for 7 years and my sim stopped working so I get a replacement, 3 days later the replacement is not working and your system won’t cancel that sim or let me get a new one in store! What a joke, phone not working and I want to cancel my contract
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Catherine
(@catherinerach) reported
@ThreeUKSupport I haven’t been with your network for years now but have recently been getting calls almost daily from you. How can I get these to stop? I ask every time for the calls to stop, yet no luck. Every time is a different number.