3 (Three) Outage in Camberwell, Greater London, England

@meddymadz @Three_Is_Broken @ThreeUK @LukeShawWorcs Same thing here. I think they are overwhelmed by the scale of the problem and have zero f’s to give about how much of a bad effect this is having on peoples lives.

@ThreeUKSupport Tethering not working at all on 4G and with errors on 3G in Clapham today :(

@ThreeUKSupport Yes, I’ve just checked that. I’m without a phone now, please let me know how you can resolve this. I’m able to go to my local store after work but only if they can help

@ThreeUKSupport You said I could cancel my contract at anytime as the service was so bad or I could wait for 5g. Now it’s here I’m told at first I’d have to pay £895. Then it was more like £395. I’m just stunned!

@ThreeUKSupport Hi, I do not have any service now! While on the train, in one part of the journey I did receive mobile signal, but when I reached home it’s gone again!

@ThreeUK is the network down in kt3 i can't use my phone without Wi-Fi

@ThreeUKSupport Tried that, doesn't work. Didn't expect it to, because this is not an overuse problem. Greyhound lane has been like this for years. It is obviously a weak/faulty signal. The local transmitter needs repairing/boosting. Please get it sorted. Thank you.

@ThreeUK @ThreeUKSupport @Three_Is_Bro was promised that my problems would be sorted when 5g comes. I was given a discount and told I could end my contract whenever I wanted and upgrade to 5g. Now the call centre - despite acknowledging that they can see this chat want to charge!

@ThreeUKSupport Happily, but I don’t think there’s much point; it’s just a patchy network...

@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

My data doesnt work in most of the cental London locations @ThreeUKSupport. Sent you number on DM.

@ThreeUKSupport No issues here. Just tech chat

@jopkins @ThreeUK Id already checked today because my signal has dropped off a cliff too

@jopkins @ThreeUK Yes. Doing planned network improvement today according to network status checker on the website.

@ThreeUKSupport I have no signal, sim no longer works. Can you look into this pls

@ThreeUKSupport E8 goes in and out, and whenever I am near tall buildings, the signal also goes in and out :(

@PositiveLad @ThreeUK Vodaphone for me and their network is very good in the city

@kellymariekirk @ThreeUK @ThreeUKSupport Happened to me 2 days ago When I spoke to 3 they said it was not them my address got changed as well took 2 hours to get through to them to stop the account now waiting for a new sim after 15 years am so upset with the service and time it took

@ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

@8lettersuk @ThreeUK I cancelled Three after being properly evangelical about them for years: two issues bugged me they seem to rely on other people’s cells in central London many of which have long term faults and issues with billing, not being able to streamline the couple of accounts billing dates

@acameron78 @ThreeUKSupport I had the same issue in Mexico two weeks back. I am interested in why.

@ThreeUKSupport Yes. And then said it would sort itself out in a couple of hours. It hasn’t. Poor service

@ThreeUKSupport This number on your network is being used by accident claims spammers: 07462 074761.

Definitely looking to come of @ThreeUK I’m fed up of bad internet. I thought it was my area but been in London last two days, usually good here but it’s been horrible. Got full signal. It won’t even load to check my data. You cant even be on Wi-Fi that.

@ThreeUKSupport I can’t even begin to know how many times you have asked me this. Please stop with the innocent act. You guys know the network is broken in central London.

@Ofcom @ThreeUK have basically abandoned their customers in large cities and their 4g network is basically gone. They keep telling us it’s our phones. Or it’s just busy. But it’s been poor to non existent for four months solid - it was perfect before four months ago.

@ThreeUKSupport @sarahwitzke Total and utter rubbish. When will you stop lying to people and fess up that 4g is broken in London. Stop making people think it’s their fault. Will you never learn!!! 😡

@ThreeUKSupport Fyi where I live in Streatham High Road I have no problems. Greyhound Lane is where my brother lives phone calls are problematic internet access is virtually non-existent

@ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.

@ThreeUKSupport The thing is. I can handle a short period of poor service if you guys were honest and upfront about the whole situation from the start rather than trying to convince everyone it’s their device that’s at fault and denying there is a citywide problem.

@ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService

@ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService

@ThreeUKSupport @Beth_Sells At least your actually admitting it’s a problem which is a departure from the denial/surprised responses you’ve been giving us all until this point. Perhaps a further explanation of what’s going on would go some way to appeasing your most loyal customers @ThreeUK @ThreeUKSupport

@ThreeUKSupport I keep getting calls from Belarus, never been there in my life

@M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time

@ThreeUK It would be nice if you could fix your shambles of a 4g connection before crowing about having the best 5g.

@SatanicTaxi @Three_Is_Broken @keplerniko @ThreeUK I guess we probably need to submit a mass complaint to @Ofcom not that they really have any power anyway.

@keplerniko @Three_Is_Broken @ThreeUK I live in E1 and work in central London and the city and the 4g signal has been on a steady decline for al least 6 months. Probably due to 5g upgrade works and gently encouraging people to take up 5g when it comes (despite hardly anyone even having 5g devices yet!

@Three_Is_Broken @keplerniko @ThreeUK Ive had no 4g at home or in central London where I work for three months. Three keep offering discounts and saying 5g is coming. Wtf. Why can’t they just be honest with everyone and say they can’t cope - it’s not good enough.

On the phone with @ThreeUK complaining about the service like every other day... I’m tired of this!!!

@ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.

Wow @ThreeUK apparently your network is good for data - not in London it’s not. What a JOKE!! 🤣🤬🤣🤬🤣

@ThreeUK Shockingly bad experience. Still owed >£100 from April for handset never received. Spoken to 6 Reps. Cut off twice. Waiting time c1hour. Always the wrong person. Groundhog Day. Promised repayment. Still waiting. I want my money back!

@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.

@ThreeUKSupport ITS STILL NOT WORKING TELL ME WHY

@ThreeUKSupport This is a day too late. Meanwhile because of poor internet reception to central #London (#kingscross, #embankment and my area #FinsburyPark) I am switching to a different provider at the end of this month when my contract expires so I can resolve this situation.

@ThreeUK full signal but nothing is loading in #FinsburyPark. No way to find which bus to take. Calling 333, verified and asked be verified again. Asking me my bank about no. No internet to visit my app. Just asking about the signal in the area. They couldn’t help me and hang up.

@ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!

@ThreeUKSupport Never in the 13 odd years I've been a customer!

@SatanicTaxi @ThreeUK Was on ee changed to 02 not made a single call in London that's hasn't dropped out and 4g is ridiculously slow

For being a mobile network operator, the @ThreeUK account management pages ("New My3") sure are mobile-unfriendly.

@ThreeUKSupport Nope!!! I want my signal to be back and work as everyone else around my are has a working phone who is with three 🤔 or I’ll be leaving and going back to Vodafone

@ThreeUKSupport Can someone respond on this...feeling pretty let down...i would never have signed up for 24 months if I cannot upgrade without charge after 3 months. I believe the call was recorded.

@them_apples @ThreeUK Leeds Station is essentially a large steel cage. Pretty sure they doesn’t help but it’s still a pain when you are trying to load an e-ticket 😑

@ThreeUKSupport I have recently paid for the new samsung s10+ money has been taken out of my bank but no update on the phone being delivered any help I cant ring customer services as I'm at work

@threeuk Anybody else notice Three network gone really slow over the last month.

@ThreeUKSupport can you please do something when I’m abroad from UK because I have no service. Can you please do something. Like make your service international. I cannot do anything so I’m using my brothers hotspot. Please I want to use my data outside from my country.

@ThreeUKSupport your customer services is the worst I have ever come across 🤯🤬

@O2 My contract is due 28th August - So I'll definitely be in touch! @ThreeUKSupport Seem to offer the worst customer service I've ever faced. They scam me out of data and then make it that the only way I can 'top up' is by signing up to recurring plans. 13 years down the drain

@ThreeUK Three your customer service tells lies over and over again. My husbands bill is wrong after repeatedly saying it was sorted for this month, but oh no, you take the higher amount again. Fed up of ringing