3 (Three) Outage in Camberwell, Greater London, England

@ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!

@ThreeUKSupport data seems to have gone down on both 5G & 4G on our home broadband. N22. Can you check this please? Have rebooted router.

@colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.

@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

@ThreeUK please release me from this contract. i'm sick of this awful internet 😔😤

@ThreeUK considering your 5G connection is so shocking and a lot worse than your 4G. Does this mean I’m able to cancel my contract as you are not providing me with adequate 5G service?

@ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?

@ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks

Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …

@ThreeUKSupport I’ve done everything I’ve been told to do. The problem is that it’s been over 3 weeks since I took the contract out and it still hasn’t been sorted. Permission was given over the phone for the name change.

@ThreeUKSupport Nope, it’s with Three. He isn’t using the PAYG, he’s already got a contract with Three. It was what we was told for me to get the old number on my new contract. I’ve been told I’ve got to wait 48 more hours, then phone up and wait another 24 hours! It’s never ending!

@ThreeUKSupport Yeah you guys confirmed it yesterday but payment was taken today. And the service not working till late September. 🙄 I'm leaving you guys soz

@ThreeUKSupport My network and data has been down for days, your customer service team confirmed my payments would have 50% reduction due to the lack of service you have provided and you toom full payment this morning and my services would be back until the 22nd September

My advice for today would be. Never get a phone contract with @ThreeUK

@ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.

@ThreeUK terrible signal everyday! You are ripping me off monthly

@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

@PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.

@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?

I never get any phone and internet service at Randall avenue NW2 area and here is me paying for service which don't work @ThreeUK

@Blue_Danny_ @ThreeUK Oh mate I just want a goal from him, we're getting to the Morata point where he'll never recover at the club, which is a shame

@ThreeUKSupport ive up down left right a started me sega megadrive aswell. kirsty its me birthday tomoz i just want to be able to send a text call or two.

@baztav @ThreeUKSupport My signal and Internet connection is crap lately too 😕

oi @ThreeUK you killed off reception in anticipation for the iphone13 i see ya. absolute dog **** recently

@ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

@ThreeUK good evening. Is there a 14 day cooling off period with your contracts? We took a tablet out on Monday and haven't used it so we'd like to cancel the contract. 3 on the phone have said you don't have a cooling off period and we need to go in store. Is this right?

@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!

@ThreeUKSupport @MENTALILLNESSTW Sorry to jump on here but @ThreeUKSupport isn’t responding to my tweets. Even though I’m apparently a ‘valued’ customer

@ThreeUKSupport Your team on the phone has already ran diagnostic checks and do you know what they say? That they can only say that service won't be functioning until October 22... ******. But they won't say it in writing. What am I paying for?