3 (Three) Outage Report in City of London, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (19%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near City of London, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Acton, Ealing, Islington, Mill Hill, Harrow, Southwark, Romford, Enfield Town, Lewisham, Belsize Park, Manor Park, Fulham, Balham and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| Acton |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Mo Mayet
(@momayet) reported
from
Walthamstow, England
@ThreeUK been with you 4 years on top unlimited package, hours on the phone with supposed “customer service” team, useless people and now will move my contract elsewhere
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUK I have been calling since 1pm you guys need to sort this problem out instead of constantly cutting the call
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karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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GG
(@gg1613gon) reported
from
Islington, England
@ThreeUKSupport After trying online to cancel my contract (which didn’t work) on the 21st September I phoned you and after 25 minutes waiting finally spoke with you, asked to cancel the contract and was told it was cancelled.
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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Steve Harrison
(@stevejh1973) reported
from
Poplar, England
@ThreeUK yet more poor signal in E9. One or no bar. Really fed up of this poor service! F**king useless.
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!
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Dennis De Souza
(@desouzadennis1) reported
from
Stratford, England
@ThreeUK I REGRET switching to your network from @LycamobileUK , your reception is really bad- not getting network in a place like Westfield Stratford is really a big shame on you
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@three_broadband @NickHJBurley @ThreeUKSupport Don’t believe them — they said the same to me. I was getting 300Mbps and now can’t get 5G (they told me the same story about the network tool not being updated). Now barely getting 20Mbps on their 4G service, even though I’m on a 5G contract!
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Brooke Colman
(@TheRealBrookieC) reported
from
Wandsworth, England
@ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!
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Paul
(@pauljamestailor) reported
from
Ilford, England
@ThreeUKSupport It's RM8 it's fixed now and I'm back to my normal 'full' but slow connection. I'm just hoping you launch 5G soon as 4G in this area is just so poor but you know that and nothing you can, or will do, can fix it.
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Natalie Turner
(@skippinginheels) reported
from
Camberwell, England
THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@ThreeUKSupport Just spent 20 minutes on the phone to your help. Really patronising advisor who kept saying “we just provide the SIM, we can’t comment on what speeds you’ll get”. He also said the previous advisor shouldn’t have said what speeds I could get in my postcode. What a shambles.
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mep
(@Christi68369840) reported
from
Barnet, England
@KissFMUK @ThreeUK My iPhone 5 is broken & barely working 😔 #KISSiPhone12
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Kevin Hogarth
(@KevinHogarth) reported
from
Ealing, England
@ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUKSupport I’ve been on hold for over 2hours explained the problem to 4 different people to only have the phone constantly cut off
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent
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Dennis De Souza
(@desouzadennis1) reported
from
Ilford, England
@ThreeUKSupport It’s the same, and why would I use 3G when I’m paying for a service of 4G? Your network keeps fluctuating like massing breeze on and off. I never had this issue with @LycamobileUK. When you call ctc, they ask for post code and everything shows good coverage.But come n see urself
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@ThreeUKSupport Any issues in EC1M? Not getting any internet at all.
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jason
(@Jason1112345) reported
@ThreeUKSupport 👍🙏👏 great customer service
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Madge
(@madonnaragu) reported
@santanderukhelp The website. Confirmed by your agents on the phone that this is an issue with @ThreeUK @ThreeUKSupport
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Gary Mackenzie
(@harlequin_1963) reported
@ThreeUKSupport Already had all the tests done, it's three engineers working in local masts, and no date for finish. Have PM's and emails. Was promised it was a short term problem when I initially complained in August.
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mynameissport - (Next project TBC)
(@mynameissport) reported
@ThreeUKSupport I am trying to pop up my pay as you go phone with a voucher or card details online via the three website and even tried the app but it comes up with a generic error of 'Sorry, we're having some technical issues right now please try again later' can you help?
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Cliff Caird
(@Cliff_Caird) reported
@ThreeUKSupport Can I move onto an esim would that help
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Faisal Imran awaan
(@faisalimran3862) reported
@ThreeUK Worst network worst choice worst services
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Crazy M70
(@MandyM70) reported
@ThreeUKSupport @ThreeUK @ThreeUKSupport I’ve “reached out” several times from another number to your call centre that gives constant excuses!! And won’t admit you have a network issue thats failing all us customers
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he7ix
(@he7ix) reported
@ThreeUKSupport Bought it yesterday. Phone was already on Android 9. #AndroidPie (Sony *never* issued Android 10 or beyond.) Latest security patch: September 2019! No more updates/patches are available. (My Three SIM works in *another* phone and #WiFiCalling is present.)
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🖥 🤓 🇺🇦 David R Piper - Life is too stressful!
(@Piper_David_R) reported
@ThreeUKSupport Re-started my device, no change. My phone on 4G+ is the same, with very slow speeds. I am in St Albans Herts AL2
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Matty 🙋🏻♂️
(@TruckerNCFC) reported
@ThreeUKSupport your network is absolute pants! 45 minutes I’ve just been on hold to @RoyalMail to then lose signal and the call drops. This is happening all too often. Roll on July when my valued customer of 16 years ends! Shambles! In this day and age this should not happen