3 (Three) Outage in City of London, Greater London, England

@ThreeUKSupport After trying online to cancel my contract (which didn’t work) on the 21st September I phoned you and after 25 minutes waiting finally spoke with you, asked to cancel the contract and was told it was cancelled.

@ThreeUK been with you 4 years on top unlimited package, hours on the phone with supposed “customer service” team, useless people and now will move my contract elsewhere

@ThreeUKSupport It's RM8 it's fixed now and I'm back to my normal 'full' but slow connection. I'm just hoping you launch 5G soon as 4G in this area is just so poor but you know that and nothing you can, or will do, can fix it.

@ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!

@ThreeUKSupport Any issues in EC1M? Not getting any internet at all.

@three_broadband @NickHJBurley @ThreeUKSupport Don’t believe them — they said the same to me. I was getting 300Mbps and now can’t get 5G (they told me the same story about the network tool not being updated). Now barely getting 20Mbps on their 4G service, even though I’m on a 5G contract!

@ThreeUKSupport It’s the same, and why would I use 3G when I’m paying for a service of 4G? Your network keeps fluctuating like massing breeze on and off. I never had this issue with @LycamobileUK. When you call ctc, they ask for post code and everything shows good coverage.But come n see urself

@ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles

@ThreeUK I REGRET switching to your network from @LycamobileUK , your reception is really bad- not getting network in a place like Westfield Stratford is really a big shame on you

@KissFMUK @ThreeUK My iPhone 5 is broken & barely working 😔 #KISSiPhone12

@ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent

@ThreeUKSupport Just spent 20 minutes on the phone to your help. Really patronising advisor who kept saying “we just provide the SIM, we can’t comment on what speeds you’ll get”. He also said the previous advisor shouldn’t have said what speeds I could get in my postcode. What a shambles.

@ThreeUK I have been calling since 1pm you guys need to sort this problem out instead of constantly cutting the call

@ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.

@ThreeUKSupport I’ve been on hold for over 2hours explained the problem to 4 different people to only have the phone constantly cut off

@ThreeUKSupport why’s is there always some sort of issue with Three?

@ThreeUK Do they support 5g? Come to think of it do they support data at all on your network?

@ThreeUKSupport So why can't you match my customer offer at £55 a month, only if I get a third contract out, why would I even want to pay £58 a month when my "customer exclusive offer is £55 a month

@ThreeUK can you please tell me why my signal is so bad even when I've got full bars? 🤔

The audacity of these guys that handles @ThreeUK customer service call centres irks me. Talk over you like they’re the one making the payment for you, ridiculous company and service. Utmost disregard of customer value and retention.

@ThreeUKSupport Ive requested my pac code now, really pathetic customer service.

@ThreeUKSupport Not really Kim. Can't get through security on chat as fraudster have changed password and memorable info. Call centre say shop can change password, you say they can't.......No solution is there?

@ThreeUKSupport Can’t login on the app or online, have reset my password 3 times, I either get “password is wrong” or an unhelpful error message.

@ThreeUKSupport network is shocking £35 a month for shitty Internet. Getting dicked good style 🙄🙄

@ThreeUKSupport network is shocking £35 a month for shitty Internet. Getting dicked good style

@ThreeUKSupport That what I thought also but Unfortunately that didn’t happen and I have been charged extra for nothing and people on customer service they are useless unfortunately they can’t help with anything sorry to say that as I have been on phone for more than h1.40 and they transferred

@ThreeUKSupport The money already taking from my bank and when I called them and they told me that charge because of changing contract and what I know that basic rate only applies when you cancel or leave the company so that’s the reason that I cancel it and I asked for my puk number

@ThreeUK Why are you so ****?!

@AnthJB4 @ThreeUK I don't use that shite, all people post is shyster crap... " Oh look, I am having crackers for lunch " Not me that... 😐

@TheWeeder001 @ThreeUK Maybe the network's down? 🤔🤷