3 (Three) Outage Report in City of London, Greater London, England
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The latest reports from users having issues in City of London come from postal codes EC4R.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near City of London, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, London, Kensington, Newham, City of Westminster, Hackney, Hounslow, Waltham Forest, Poplar, City of London, Islington, Tower Hamlets, Croydon, Merton and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| Kensington |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| Newham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Tom
(@thomasjmahoney1) reported
from
Camberwell, England
@ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks
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Paul
(@pauljamestailor) reported
from
Ilford, England
@ThreeUKSupport It's been this bad since I joined 2+ years ago, had many talks with your team. You usually say it's congestion or a mast is being fixed (excuses/lies). I'd leave but I can't find an alternative. It's just poor service that a London postcode is not able to get a steady 4G signal
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport I accepted the credit but no idea if that closed the complaint or not
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Anya Driscoll
(@driscolltheque) reported
from
Islington, England
@ThreeUKSupport help! Phone says I have full signal but my intetnet isn’t working. Tweeting this on train WiFi. Problem with the network?
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@ThreeUK why I have yet again got no data arrived despite it clearly stating 4g your service is getting worse and worse. Will I be getting compensated for the disruption
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
Definitely changing from @ThreeUK when my contract ends. My 4G barely ever works on my bus to work despite having full signal. I complain to them and they’re like “oh you could upgrade early and maybe that will give you better service” like ???
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport Hi Chris, I spoke to Sana on live chat who has checked all this for me and noted congestion at E10 7NE with improvements being made by 4/10. However I’ve gone almost 2 years with this issue and am not willing to pay any more money
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Himanshu H Patel
(@HimanshuPatel81) reported
from
Ealing, England
Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport
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Maciej Bugala
(@Machie_) reported
from
Paddington, England
3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@ThreeUKSupport I did go to the chat. Sounds like you never posted it. Amanda Lambert should look into Tech Mahindra's processes. Still no card today. A week ago Tuesday I reported this.
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Adam Dack
(@tomtilly28) reported
from
Stratford, England
@ThreeUK the mobile internet at Stratford bus station is shocking shows 4g available but u can’t get any internet at all #poor
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James Nicholson
(@JamesNi62281680) reported
from
Poplar, England
@ThreeUK @Three_Is_Broken your London coverage is shocking, how many times do we have to complain? I’m not replacing my SIM card and I’m not getting another new phone!! Just bloody fix it 🤬
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport Yes I believe so. Ref 29475125. They offered 50% off early upgrade but I declined. And they applied a £35 credit to my account, which is better than nothing but doesn’t make up for 2 years of intermittent service
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Terence Mills
(@TerryMillsMD) reported
from
Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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Lucas James
(@LucasJameSamuel) reported
from
Tottenham, England
@ThreeUK paid my bill. Phone still not working. Wtf is going on
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Edmund Tallack
(@Edmund_Tallack) reported
from
Camberwell, England
@ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jazzik & Hammy!
(@JazzHammy) reported
@ThreeUKSupport I tried that too, they passed me to your webchat support page, which wasnt working and then left me to it. I'll drop in another DM and see what happens.
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Dom
(@getgoodbadkid) reported
@ThreeUK are awful
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BananaTimeYo
(@bananatimeyo) reported
@ThreeUKSupport Sorry for the tone Charley... but this is the 4th day in a row for this and I have no idea if service is ever going to resume. I'm trying to work out if this is a long term issue with your network now and if I should be taking steps to switch.
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Jay
(@blueStripeLeadr) reported
@ThreeUKSupport Cool, I’ll check in tomorrow evening if it’s still awful then.
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BASIL
(@BasilNadeem7) reported
@ThreeUKSupport I’m on 5G and it’s taking 5 minutes to send a message and load a web page. Is your network down ?
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Laura Ann Carmel 🦋
(@lauramckenna_) reported
@laureneclements @ThreeUK Been with them about 2.5 years, never had any issues - always got a decent deal. Was with EE before and never again!
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Isobel Gray 🏳️⚧️
(@IsobelSGray) reported
.@ThreeUKSupport Why am I only being given the option of 4 appalling value data packs? I'm trying to renew the 20 pound data pack & have topped up my account with that amount of money. When I click the button to renew the pack it wants me to pay again. Help me or I'm going to EE.
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Jay
(@blueStripeLeadr) reported
@ThreeUKSupport Sadly I’m usually working full pelt in the day from 8am-6pm. Usually in the day when I’m on a VPN I don’t seem to have issues. The evening however is always awful.
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Callum
(@CCallum22) reported
@ThreeUKSupport - your recent network 'improvements' have meant I've gone from avg. 550Mb/s downloads to 100Mb/s downloads. Why have you removed the 5G service in my area without notice?
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BASIL
(@BasilNadeem7) reported
@ThreeUKSupport I’m on 5G and it’s taking about 5 minutes to load a page and send a message ? Is the network down ?