3 (Three)

3 (Three) Outage Report in City of London, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in City of London, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in City of London, Greater London, England 02/02/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of London, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Southwark, Belsize Park, Tower Hamlets, Mitcham, Lewisham, East Ham, Hampstead, Hackney, Bermondsey, Islington, Cricklewood, Camberwell and Bushey.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport I can’t get anything on 4G as you can see by the screenshot despite your coverage checker saying the signal is excellent. This issue has been going on for ages. It’s not my sim or phone as my daughter is having the same problem.

  • juttsmile muhammad gill (@juttsmile) reported from Crayford, England

    @ThreeUKSupport This is the way. Company treat their customers. @ThreeUK @TheO2 @lebara @VodafoneGroup @VodafoneIN @threecheapservice

  • Aristifabi 🕯️Fa Aristiguieta #HumanLivesMatter 🕊️ (@Aristifabi) reported from Poplar, England

    Don't want to cause dismissal. All deserve a second chance. I think @ThreeUK could help Cara with training, care for the public & taking her to workshops where she is taught to treat people in a kind, respectful way Your clients would nt have to go through this horrible situation

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...

  • AndrewRPines Andrew Pines (@AndrewRPines) reported from Camberwell, England

    @ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.

  • hal7474 gianluca giorgi (@hal7474) reported from Tottenham, England

    Absolutely worst experience as a customer with @ThreeUK @ThreeUKSupport

  • JWBarnham James Barnham (@JWBarnham) reported from Wandsworth, England

    @ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.

  • music235 Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • minion74 mal mulhern (@minion74) reported from East Ham, England

    @ThreeUK And a lot of **** happened no service no help where were you quick to take payments try to sell 5g but not sort out 4g problems so any answers to that I don't think so only reply was blamed it on the corono virus bad enough with the conspiracy of 5g being bad what a joke 🤣🤣🙈

  • Roses_Finds Roses Finds (@Roses_Finds) reported from Wandsworth, England

    Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace

  • minion74 mal mulhern (@minion74) reported from East Ham, England

    @ThreeUKSupport Yeah still have my 5 contracts took it's time too sort out since it's outage on the 23/03/20 with some blips no and again but would help to sort old issues out before trying to get new things done first if you get my drift older customers should be more of a priority I think

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport My upgrade is due in July and I’m having serious doubts about whether to renew with 3 after 8/9 years due to the terrible signal. Looking at your timeline this is happening in a lot of locations and 3 appear

  • waleedtalzuhair Waleed Al-Zuhair (@waleedtalzuhair) reported from Kensington, England

    Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike

  • hibouxchouette α (@hibouxchouette) reported from Enfield Lock, England

    @ThreeUKSupport Still broken. Still on 'try later' every single time I've tried later.

  • juttsmile muhammad gill (@juttsmile) reported from Romford, England

    @Payforit_Sucks @ThreeUKSupport @ThreeUK You are right. I am very well aware about these scams and I didn’t click any advert. But they still charging me with the help of @ThreeUK to take money more than my settled direct debit with three company. Kindly tag the other customers so they won’t lose money or quit @three

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.

  • Roses_Finds Roses Finds (@Roses_Finds) reported from Wandsworth, England

    Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Simonsa77918492 #GSBOUT (@Simonsa77918492) reported

    @Three_Is_Broken @ThreeUK are genuinely the worst phone network. I've had no covergyor internet now for 12 days. I've moved to @VodafoneUK who are by far superior with speed and consistency.

  • Simonsa77918492 #GSBOUT (@Simonsa77918492) reported

    @ThreeUKSupport @mynameishuw Huw, they'll do nothing for you. Just a heads up. I'm on day 12 without internet or phone signal. Get out.

  • itsalexnicol alexnicol (@itsalexnicol) reported

    @ThreeUK - Can you please advise how I can raise a complaint? The service this year has plummeted, and I'm making allowances for lockdown when I say that.

  • marsybun — 𝐌𝐀𝐑𝐈𝐒𝐒𝐀 🪴 (@marsybun) reported

    I’m seriously losing my mind with the @ThreeUKSupport live chat customer service. all I wanted was a replacement sim and suddenly the dude is telling me I’m gonna be charged £16 for a new contract plan?!

  • sreeni_reddy Sreeni Reddy (@sreeni_reddy) reported

    @Simonsa77918492 @ThreeUKSupport @mynameishuw They won’t do anything they will say they are due to upgrade the mast next year, they told me to use 3G as 4g was congested and would be upgraded to 5g in October 2019, it’s been over a year still same excuses, I moved to Sky mobile for my son no issues ever since and cheaper

  • si_peat Simon (@si_peat) reported

    @ThreeUKSupport I did that. It was already off. I’ve never switched it on.

  • juan_martinez ian martin (@juan_martinez) reported

    @ThreeUKSupport hi, are there known issues for BL09LL. I've had no signal for over a week The webpage last week said there was an issue but currently says there are none

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported

    @ThreeUKSupport It’s past 4 months and the dashboard says 8 clicks! Your team gives me a number to call on “01576820030” and nobody is there to answer - a voicemail saying there is no one to support at the moment!

  • one_lima_bean Lima (@one_lima_bean) reported

    @ThreeUKSupport how do you get through to a human? I've been trying to find a number to call and actually speak to for hours and getting nowhere. Terrible service.