3 (Three) Outage in City of London, Greater London, England

@ThreeUKSupport Hi @ThreeUKSupport, the problem isn't everywhere. It is a problem is specific places.

@AhmedMMahbub @ThreeUK This is what happens when companies like @ThreeUK put cost saving before customer service. They have outsourced call centre in India who ask ridiculous questions that do not make sense. There is no real attempt to solve the problem. Just a merry-go-round from 1 person to another.

@AhmedMMahbub @ThreeUK I spoke to @ThreeUKSupport on webchat this morning - same terrible experience of when I talked to them on the phone. They want to know the post codes of where I have network problems. How would I know the post codes of random places? It was a waste of time.

Since I reported the problem, I was advised by @ThreeUK that a complaint has been raised which is another way of kicking it into the long grass. I should not have to pay if I am getting no coverage in so many areas which is a real problem for me.

My experience of @ThreeUKSupport has been terrible. A call centre in India picks up my calls. The customer service operatives do not know the areas in London where I have no network coverage. They ask for post codes which is nonsense really. Overall terrible experience.

I have been having a terrible service from @ThreeUK. There is no network in various parts of North and East London where I'm passing through. I make important phone calls using hands free in my car but the network drops completely in so many areas. I have raised it with @ThreeUK.

How on earth now is there no service at London Blackfriars !! What on earth is going with your awful network??? Spend some bloody money and fix it @ThreeUK #Three

@ThreeUK @OfficialRandL If I wanted tickets I’m sure I wouldn’t go via you bunch of clowns to get them. Without doubt the shittest network going.

@alexxweller @ThreeUK I have used O2 for years decent service and prices

@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

@ThreeUK your shop in Cannon Street has **** customer service, sort it out

Absolutely sick to death with @ThreeUK home broadband, amazing when we took it then as soon as 3 months passed it's been so poor and inconsistent we've had to take out extra data on our ee mobile packages in order to work and watch tv. Complaint incoming, we've had ENOUGH. 🤬🤬🤬

@ThreeUK why is your network in London so terrible these days? Full signal, 4G - no internet. I have forgotten the last time I was able to make a successful cellular call whilst in central London. How the mighty have fallen!

@ThreeUKSupport Also I'm talking about 5G Broadband so would imagine 3G congestion shouldn't be an issue 👀

@ThreeUKSupport Yep haven't moved house yet. Have reset the router, the signal is good (90 on the test thing) but just naff speeds. And still no wired connection though I'm checking if that is a Windows Update error.

@ThreeUK problems in central London with service ?? What’s happening??

Is @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. 🤔

@UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.

Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!

@ThreeUK disgusting customer service, refuse you to speak to a manager despite asking 10 plus times cause nothing but stress never spoke to ruder customer service team either #vile

@ThreeUK @ThreeUKSupport useless. I just wanted to keep my number and you somehow managed to lose it. Now I am stuck in a 24-month contracts that I will def won't renew. Absolute shambolic technical support.

Email from @ThreeUK to tell me they’re forcing me off my current legacy plan (that includes roaming) onto a new one (that doesn’t). So guess it’s time to find a new network. Shame.

hi @ee you misinformed me, changed my contract, admit to misinforming me but can't revert your changes. now moved to @ThreeUK you've just lost a customer of around 6 years. congratulations!

@ThreeUKSupport nothing but lies! Broadban supposed to be simple and just plug in and it's set up! 5 phone calls of lies! Numerous love chats! The three agents don't care! The manager of customer relations did nothing to help either. I will be taking my phone accounts elsewhere!

@ThreeUKSupport hi again, can i ask why since this issue was ‘fixed’ can i only get 3G signal and not 4G as previously i got

@ThreeUK postcode CH44 low or no signal. Is there a known problem?

@ThreeUKSupport trying to get my PAC number since yesterday but apparently a system issue.

@ThreeUK trying to get my PAC number but there is a system issue

@ThreeUK I need to access my last two bills but I have left you and you have shut down my account - how do I get them?