3 (Three) Outage Report in City of London, Greater London, England
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The latest reports from users having issues in City of London come from postal codes EC4R.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in City of London, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near City of London, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Kensington, Fulham, London, Newham, Hackney, Southwark, City of Westminster, Croydon, Wandsworth, City of London, Hammersmith, Enfield Town, Paddington, Islington and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Martin Walker
(@MartinWWalker) reported
from
Kingston upon Thames, England
@ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly
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Johnathan Barrett
(@Johnathan1707) reported
from
Walthamstow, England
@threeuk I swear to **** if you stop me looking at adult material one more ******* time ima stop giving you flakey ***** money. Sort your shit out. Let me have a **** without having to go to WiFi.
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Tim English
(@mrtimenglish) reported
from
Ealing, England
@ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job
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Robert (Register to Vote) Vesty
(@robvesty) reported
from
Stratford, England
@ThreeUKSupport Problem is that this comes on top of increasingly poor coverage over the past year. I keep having problems. Just called to complain and was offered paltry compensation sum so having to go to communications ombudsman.
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The Hills Have Reyes
(@reyes) reported
from
Camden Town, England
@StopFundingHate @ThreeUK Don’t be ***** @ThreeUK. From a customer.
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MissDD
(@missddan) reported
from
Bromley, England
Why is my internet so appalling of late @ThreeUK i’m not a happy customer right now
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Kat
(@Maomao_yan) reported
from
Poplar, England
@ThreeUK Very unhappy with data network. I’ve only switched to three in March 2019.
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Martin Walker
(@MartinWWalker) reported
from
Harrow Weald, England
@ThreeUKSupport I've turned it off, and put it on airplane mode. Still not working
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Robert (Register to Vote) Vesty
(@robvesty) reported
from
Stratford, England
@ThreeUKSupport No. The live chat complaints procedure was terrible and in the end we reached deadlock so it’s now to go to Ombudsman
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Josh
(@joshmarston92) reported
from
Lambeth, England
@ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫
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will jennings
(@willjennings80) reported
from
Lambeth, England
@respros @ThreeUKSupport Yeah. They said a few days ago there were issues, not heard anything since but mine keeps dropping also.
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport
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Alexey
(@resoai) reported
from
Camden Town, England
@ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@CycleMummy @vintageshimano @PompeyCyclist @ThreeUK That's pretty appalling customer service and any decent service provider should write that off and not bill you for it. But if it was a service that you received they are technically allowed to charge you for it. If you didn't receive it then they are not
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Alexey
(@resoai) reported
from
Barnet, England
@ThreeUKSupport All you need to do is to pass the information along with the screenshot to the developers to fix it. I’ve been to the chat 6 times already.
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@vintageshimano @CycleMummy @PompeyCyclist @ThreeUK Sadly they can add missing charges to the period that the original invoice covered and either raise a credit note and rebill that period or issue an additional invoice for the missing charge.
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Niall O'Malley
(@niallomalley) reported
from
Kingston upon Thames, England
@ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Richard McCarthy
(@richmacUK) reported
Coming through Eurotunnel @LeShuttle at up to 75 metres below sea level, and a rock solid @threeUK reception. But this isn’t a compliment - I used to struggle getting a single bar on a @EastMidRailway service from Sheffield to London…
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Paul wallace
(@RandyBoners) reported
@ThreeUKSupport Hi Sammie, I have tried numerous times. It wasn’t activating so got removed. Everytime I phone I get asked to unpair and pair. I have done it now at least 8 times. I dont think the language barrier helps when I speak to customer services.
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Danny Griffiths
(@DannyGriffiths1) reported
@ThreeUKSupport I know it’s Friday 13th today, but what’s going on with the signal & data? Not had any all late morning & afternoon. It’s seems to be working at times, but lose it all again. Even though my phone is showing 4G & 3/4 bars of signal, it don’t give me anything.
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Danny Pardoe
(@danthemanuk) reported
@ThreeUKSupport Hi, I'm trying to use my phone abroad but it won't connect to a network. I can't log in to my account as I can't receive a code via text message because I can't access the network. Can you help please?
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james marshall
(@jamesma34307397) reported
from
Spalding, England
Can your network work now? Looking forward to November so I can say goodbye to your useless 4G and non-existing 3G connection @ThreeUKSupport
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Jonathan carey
(@carey_jonathan) reported
Great service from @ThreeUK business, phone doesn't work and I'm getting fobbed off. Can't wait to leave. Worst customer service/experience from a phone company to date
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Jonathan carey
(@carey_jonathan) reported
@ThreeUKSupport So what you're telling me is,my contract is with @ThreeUK you're happy to wash your hands off any issues. Surely as a business you'd want to provide quality phones to your customers
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Matt Phillips
(@RetroWarwick) reported
@ThreeUK will you be providing a refund due to poor signal in my area for the days it is down? Currebtky no signal. Note your customer team never responded to me last year when I had no service in my area for 2 weeks -was september 22
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Alex Roberts
(@AlexRob52018998) reported
@ThreeUK why do make it so hard to speak to someone in customer service about a new phone, seriously it's a shambles
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🌸유미-씨🌸 🦊
(@_yumi_33) reported
@ThreeUKSupport what's going on the signal service past few weeks? I have to keep restarting my phone every other day just to get connected again.