3 (Three) Outage in Esher, Surrey, England

@ThreeUKSupport Why I signed a new contract and got a 5G phone is now looking a non-optimal decision@- Perfomance has been terrible

@ThreeUKSupport Rebooted, network off/on :(

You are wearing thin on me with your poor network coverage @ThreeUK Time for a change I think

@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

@ThreeUKSupport Not good for a customer who buys the watch in the month of may

I buy an @Apple watch series 6 GPS Cellular but my network @ThreeUK does not support the watch. I must be with the worst phone company ever

My friend and her husband have had no network for a week can you be off assistant please @ThreeUK

@ThreeUKSupport Well you obviously do as the phone picks it up - so you’re telling me to turn off 5G so I get a poorer service??? Was told network upgrades etc. Get your stories straight

@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?

@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?

@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.

@ThreeUK you really do need to sort your customer service. 2 days & 2 hrs 11 mins & speaking to 7 different ppl later I don’t have a resolution. Why won’t you match my new BB deal to that of my friends, £17 5G 24 months? I’m trying to add an additional contract #3isrubbidh

Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this

Yet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight

@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!

@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles

@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!

@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.

@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!

@SamsungUK @ThreeUKSupport Hey both. Not sure what the issue is but im having major issues calling or receiving calls recently. People saying they can't call me, that it just hangs up. I just get silence when I try to call out. S21 ultra.

@paulmai @ThreeUK Of course if it was a data breach, then that's more serious. However, no-one claiming this has any proof such a thing occurred & it could just have been a network malfunction sending calls all over the place. I don't think getting all wound up over what might be is helpful

@ThreeUK Out of curiosity if their was ever a vote for the worst network supplier in the UK, would you nominate yourselves for it? Im paying through my arsehole for this 5g phone you guys convinced me to get, ive never had 5g, ive been in all your 5g areas as well.

@kendallrowanx @ThreeUKSupport I had similar issues when I had one of these. Ended up returning it but took months to resolve.

@motorolaUK It's okay it was a fault with the @ThreeUK network and it was just coincidence I had just had an android update. Thanks for replying

@ThreeUKSupport my Huawei/Three router has had no signal for 3 days now- told it would be fine after 7pm yesterday and still nothing or not connecting!!!

@agent_outside @ThreeUK Their duty is to fix it. Your number can be randomly generated in the same manner this issue occurred. If everyone is so bothered by it just raise a formal complaint. It’ll no doubt be dismissed unless you specifically claim distress and inconvenience

@Carlo14601 @ThreeUK Yes things break. But ultimately if a company provides a service and an issue like this arises due to a problem on their end they do have a duty of care. I'm glad you don't care but doesn't make your opinion right more than anyone with concerns.

@AdamDarbouche @ThreeUK Holy ****! It's a tech glitch you *******! Data breach... what a ******* spangle. Your surname should be Bardouche . Stop using wired and phrases your clearly have no understanding of!

@efwolf359 @ThreeUKSupport @matsco534 No, Alan Edwards , you ******* idiot , it's NOT a data breach you clueless moron. That is NOT what a data breach is. Maybe one day when you manage to figure out how to remove your head from your own anus.