3 (Three)

3 (Three) Outage Report in Esher, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Esher, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Esher, Surrey, England 12/05/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (35%)

    Total Blackout (35%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Esher, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Wandsworth, Hounslow, Redhill, London, Morden, Croydon, Datchet, Guildford, Kensington, City of London, Sutton, Southall, Hammersmith and Ealing.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomWandsworth Phone
United KingdomHounslow Internet
United KingdomRedhill Internet
United KingdomRedhill Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • zeitgeistlondon Brent A. Martin (@zeitgeistlondon) reported from Islington, England

    @ThreeUKSupport @shahriarsabet We've been having same 5G broadband problems in north London for the last week. What's going on Three? This is obviously a major issue on your hands. Does @Ofcom need informing?

  • alxdxn Alex Dixon (@alxdxn) reported from Camberwell, England

    @ThreeUKSupport @cycleoptic Was working okay last night and this morning, but has gone down again in the last 10 minutes. Rebooted router.. still an issue. Can the technicians do whatever they've done before, again please?

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @ThreeUK terrible signal everyday! You are ripping me off monthly

  • zeitgeistlondon Brent A. Martin (@zeitgeistlondon) reported from Hammersmith, England

    @ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?

  • Chaz_CFC Charlie ⭐️⭐️ (@Chaz_CFC) reported from Camberwell, England

    @ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?

  • MattGiles1993 Matt (@MattGiles1993) reported from Hillingdon, England

    @ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?

  • arhessey Andy R Hessey (@arhessey) reported from Brentford, England

    @ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …

  • rowmeomeomeo mio ✨ (@rowmeomeomeo) reported from Paddington, England

    @ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @jackocfc @ThreeUK I’ve been with them for years. 2006 I think 🤔 crap signal and customer service is terrible

  • zeitgeistlondon Brent A. Martin (@zeitgeistlondon) reported from Paddington, England

    @PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK morning is the service down at sw193Ax?

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @ThreeUKSupport Three are utter ****!

  • leaaCastle ♡leah (@leaaCastle) reported from Islington, England

    My advice for today would be. Never get a phone contract with @ThreeUK

  • andysaw Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

  • leaaCastle ♡leah (@leaaCastle) reported from Islington, England

    @ThreeUKSupport Yeah you guys confirmed it yesterday but payment was taken today. And the service not working till late September. 🙄 I'm leaving you guys soz

  • leaaCastle ♡leah (@leaaCastle) reported from Islington, England

    @ThreeUKSupport My network and data has been down for days, your customer service team confirmed my payments would have 50% reduction due to the lack of service you have provided and you toom full payment this morning and my services would be back until the 22nd September

  • snkhan Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.

  • JustKellyC Kelly 💙 (@JustKellyC) reported from Islington, England

    @ThreeUK how on earth can my internet keep going down, and I get no support whatsoever?! What is going on?!!

  • JustKellyC Kelly 💙 (@JustKellyC) reported from Islington, England

    @ThreeUKSupport internet has gone down everyday this week, was assured yesterday this would be sorted, now has gone again, what is going on?!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • mynameishuw Huw Devine (@mynameishuw) reported

    Three Mobile, you are so terrible at letting me make phone calls @ThreeUK

  • Aspire2Inspir11 Aspire2Inspire (@Aspire2Inspir11) reported

    12 YEARS AS A LOYAL CUSTOMER TO @ThreeUK Talk to me 3... part of your policy it states "Our customers are priceless" Am I? Where is my reward? Or should I wait another 12 years 🤔

  • PeterBayliss 🏳️‍🌈 Pete 🏳️‍🌈 (@PeterBayliss) reported

    @ThreeUKSupport Yet another excuse for a poor service. Good job I'm jumping ship once I'm out of contract, thank god.

  • MarcTracey1 Velvet Thunder (@MarcTracey1) reported

    @ThreeUK the data service in Tilbury, is absolutely shocking. Can anything done about it?

  • Martin_j_saints Saints (@Martin_j_saints) reported

    @ThreeUKSupport I am trying to reset my password for your app but keep getting an error message - my3auth.text.generic.error . Can you help?

  • blue_angel1968 Angi George (@blue_angel1968) reported

    @ThreeUK Not happy with the coverage I am getting from yourselves atm....last week or so unless I can connect through WiFi I am struggling to make or receive calls....I've been on emergency calls only for 2 hours this afternoon...and missed 3 important calls...

  • dralonsp0ok sp0ok (@dralonsp0ok) reported

    @ThreeUK Forget Three. They're a joke. Your service will go down and if that doesn't happen before they close their phone lines you'll be stuck until they clock in for the next day. And get this.. despite paying for unlimited data you'll arbitrarily get a cap put on your useage 👌

  • cars4salesussex midsussexcarsales (@cars4salesussex) reported

    @ThreeUKSupport See she has just told me that and then backtracked and is going to do it straight away? You seriously need to sort out your customer service experiences

  • DazTerrible DazTheTerrible (@DazTerrible) reported

    @ThreeUKSupport my internet is still down Ox41fy

  • Jamie_Bates98 A lovely northern man (@Jamie_Bates98) reported

    Want some free advice? Don't get a phone contract with @ThreeUK. Some of the most inept, frustrating service I've ever had the misfortune of dealing with. They're nothing but con artists and they couldn't care less about their customers. Your money's better spent elsewhere