3 (Three) outages and service status in Esher, England
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Full Outage Map
- 3 (Three) generated 3 outage signals in the last 24 hours around Esher, including 3 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received May 8, 12:57 AM GMT+1.
- Phone (45%)
- Internet (36%)
- Total Blackout (18%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Esher, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Esher, England
The most recent 3 (Three) outage reports came from the following cities: Hammersmith, Virginia Water, Woking, Wandsworth, Southall, Hounslow, Sutton, Teddington, Fulham, Chertsey, Mitcham, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 10 hours ago |
|
Virginia Water
|
Total Blackout | 16 hours ago |
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Woking
|
Total Blackout | 18 hours ago |
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Woking
|
Phone | 2 days ago |
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Hammersmith
|
Internet | 5 days ago |
|
Wandsworth
|
Phone | 9 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Guy Armitage (@guyarmitage) reported from Lambeth, England. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Jon Warburton. (@jon_warburton) reported from Lambeth, EnglandSpoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.
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James Barnham (@JWBarnham) reported from Wandsworth, England@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Deveena R (@deveena_r) reported from Brentford, England@ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?
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𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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richard (@rikscha_) reported from Kingston upon Thames, England@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
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Roses Finds (@Roses_Finds) reported from Wandsworth, England@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Chris Hampson (@chrishampson) reported from Wandsworth, England@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Sam Burrin (@Sburrin7) reported from Wandsworth, England@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Badger Smaker (@BadgerSmaker) reported from Egham, England@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Mike🇪🇺🏴🏴🇺🇦🇬🇧 (@MikeM5517) reported from Worcester Park, England@ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact
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Nickle Arse (@Brunts1980) reported from Lambeth, England@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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Ellie (@EllieMB1) reported from Wandsworth, England@ThreeUK is there an outage as suddenly phone has stopped working
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Darren Handley (@DarrenHandley8) reported from Hammersmith, England@alexxweller @ThreeUK I have used O2 for years decent service and prices
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Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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E M M Y (@msemmyburrows) reported from Richmond, England@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Ammar Haj Ahmad (@AmmarHajAhmad) reported from Hammersmith, England@ThreeUKSupport Can you provide a solution please?
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James Barnham (@JWBarnham) reported from Wandsworth, England@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
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Kevin Hogarth (@KevinHogarth) reported from Ealing, England@ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Crocidolite (@Crocidolite11) reported£15.96 before April now £18.26 from April and @ThreeUK can’t get their emails out quick enough to tell you of the price increase for a further year of the same ******* service. £27.60 more from one customer. That’s roughly £289 MILLION additional revenue just from the UK alone.
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Rizwan Ali (@rizwanalihaidr) reportedHi @ThreeUKSupport , This is now a formal complaint. I have been a loyal customer for over 10 years, and the service I’ve received recently is completely unacceptable. I am being significantly overcharged. my bill should be £15 + £28 for broadband, yet £104 was taken last month
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Ben Jones (@sthelens101) reported@ThreeUKSupport can you dm me as I’m having issue transferring my eSIM to a device as I can’t get past your mfa on the website as it only sends a code to my mobile number
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Television David (@televisiondavid) reportedAnyone else having problems with the Three+ app? @ThreeUK @ThreeUKSupport Login failures on the app and browser. Both biometric and direct input.
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Joanne (@J08NNE) reported@EmmaAndrews95 @ThreeUK @iD_Mobile_UK thanks, my issue is with the broadband since this morning. I've reported it to support and they tried to troubleshoot it, then just said similar to the attached "we are aware of a problem and working to resolve it"
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Wyn Morgan (@wynmorgan) reported@ThreeUK @ThreeUKSupport seems we’re going to be without a signal for a second week as you’re still working on your mast. Surely you’ve had time to install a new mast in that time?
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David Richards (@gadgetbluetab) reported from Anstey, England@ThreeUKSupport query complaintis: 260422104352245. Still waiting for feedback?. Very poor service and communication!!
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Rizwan Ali (@rizwanalihaidr) reported@ThreeUKSupport and I’ve now been told £176 will be taken this month. I have spent the last 2–3 weeks repeatedly contacting customer service, but no one has provided a clear explanation or resolved the issue. My time has been wasted, and the lack of accountability is extremely
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Cornish Darren Fewins (@Darren_Fewins) reportedOne of the reasons I will never use @ThreeUK is because as a non-customer, they call me frequently to irritate me about its network. Then they slam the phone down on me when I ask them how they got my number. . How on Earth do they think this is good for attracting new customers?
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Zion Lights (@ziontree) reportedCalling out @ThreeUK @ThreeUKSupport for the worst customer service I’ve ever experienced. Company keeps charging me for a cancelled service, but their staff can’t understand or resolve it. Filed a complaint via the website, which they marked as resolved - without resolving it.