3 (Three) Outage Report in Esher, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at 3 (Three)
3 (Three) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Esher, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Southall, London, Hounslow, Islington, Hammersmith, Chertsey, City of London, Fulham, Wandsworth, Paddington, Mitcham, Epsom, Kensington and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Southall |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Phone | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Christopher Whitton
(@Whitton88) reported
from
Islington, England
@ThreeUKSupport This was already done when I logged a formal complaint with your complaints team yesterday. Awaiting a “priority” call back from the technical team hopefully later on today
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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Wallis Day
(@wallisday) reported
from
Lambeth, England
No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.
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Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Dan McDowell
(@danjmcdowell) reported
from
Hillingdon, England
I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Dan McDowell
(@danjmcdowell) reported
from
Camden Town, England
@ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
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Lifestyle Connoisseur
(@Soldoutpromoter) reported
from
Ealing, England
What have you guys done to the network @ThreeUK this is unbearable
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Alex Russell
(@ARussell_11) reported
from
Camberwell, England
@ThreeUKSupport I have a problem across half of London. Shambles to be honest
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately
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Aanteater_
(@aanteater_) reported
from
Kingston upon Thames, England
@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
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Now Hear This
(@NowHearThisUK) reported
from
Hillingdon, England
priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Nomaan Ali
(@Nomaan00) reported
from
Wandsworth, England
@ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.
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Matt Capon
(@MattLCapon) reported
from
Camberwell, England
@ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nina Mohanty 徐妮娜
(@ninamohanty) reported
Hey @ThreeUK - second year in a row that an account I never opened associated with my address in 2018 is dinging my @ExperianExperts credit score. It was resolved last year April 17, 2020 and showing up on my score again today. What's going on?
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Gavin Hyatt
(@GavinHyatt) reported
@ThreeUKSupport So.. either get more advisers or fix your network.. i've sat waiting for advisers for the last 25 mins and keep getting booted off. They will only say its a hand set or sim problem..but we all know the truth.
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Kate Herron
(@iamkateherron) reported
@ThreeUKSupport Hey can you DM me. I’ve been a customer for over two years but feels like an extreme measure when my only option is to cancel my contract
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Crypto Ironside
(@CryptoIronside) reported
@Imperfecting_It @ThreeUK I've had the same mobile number for many, many years, so I'm sure it's been leaked out somewhere in the past. The calls were horrible last summer, then subsided during the lockdowns somewhat. They restarted with a vengeance last Monday and have been incessant since then.
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🦋 𝓙𝓪𝓼𝓶𝓲𝓷𝓪 🦋
(@UneJamJasmina) reported
It needs to said that @ThreeUK have top tier customer service :)
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Ash
(@_GalaxyAsh) reported
@ThreeUK @OPPOMobileUK Nice design and reasonable build quality, but the software is absolutely awful 🤢
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Harry
(@Harry_T213) reported
@ThreeUK I switched over from EE to three and 3 weeks down the line my number still hasn’t been carried over after I’ve called multiple times, I can’t even load google or send an iMessage because the internet is **** with full 4g, I regret switching and your network is so ****
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arden 🌿
(@ellieism) reported
@ThreeUKSupport i placed my order for a sim only deal and got an email that someone from your team will call me to confirm my details. a numer called me but it wasn't the one listed as the one for your customer service and i realised that last minute before giving them my bank
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Huawei Mobile UK
(@HuaweiMobileUK) reported
@CarolLa13282625 @ThreeUK Hi again! We've looked into this and unfortunately Amazon Echo Dot 4th Gen cannot be set up on Three networks due to a network configuration issue. There's no setting on the router to resolve this.
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Caracasflat
(@caracasflat) reported
from
Bromley, England
Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks