3 (Three)

3 (Three) Outage Report in Esher, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Esher, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Esher, Surrey, England 01/28/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Esher, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Southall, London, City of London, Bookham, Croydon, Paddington, Guildford, Fulham, Kensington, Epsom, City of Westminster, Camden Town, Hammersmith, Islington and Kingston upon Thames.

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City Problem Type Report Time
United KingdomSouthall Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomBookham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • wanderlaurst lauren (@wanderlaurst) reported from City of London, England

    @ThreeUKSupport That # routes me to a call center in India & I’m tired of that. I want this sorted, I’m a business account & my business cannot run without internet. I installed hub on Friday & it’s Tuesday and no one has gotten back to me without me pushing. I deserve better service than this.

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Camberwell, England

    @ThreeUKSupport Jacq, how about all the way along the river from Battersea Bridge to Blackfriars. Really really poor.

  • abiialdridge Abi Aldridge (@abiialdridge) reported from Islington, England

    @ThreeUKSupport Appreciate your help but it’s not really good enough tbh- think it’s time to cancel after the shocking customer service I’ve had recently. Lied to by a store, hours wasted on the phone & now I can’t even get my money back (for YOUR mistake) without wasting more time on the phone.

  • astravolemova A. Stravolemova (@astravolemova) reported from Kensington, England

    Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks

  • angelspitten I am the hip-hop-a-potamus (@angelspitten) reported from Camden Town, England

    @ThreeUK wtf is going on with your network today I've had such spotty reception even though it's saying I have full 4 g

  • wallingford73 Jim The May Swan (@wallingford73) reported from Camberwell, England

    @CycleMummy @vintageshimano @PompeyCyclist @ThreeUK That's pretty appalling customer service and any decent service provider should write that off and not bill you for it. But if it was a service that you received they are technically allowed to charge you for it. If you didn't receive it then they are not

  • MartinWWalker Martin Walker (@MartinWWalker) reported from Kingston upon Thames, England

    @ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • joshmarston92 Josh (@joshmarston92) reported from Lambeth, England

    @ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫

  • astravolemova A. Stravolemova (@astravolemova) reported from Kensington, England

    One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport

  • wanderlaurst lauren (@wanderlaurst) reported from City of London, England

    @ThreeUKSupport Also, I was promised 5G was in my area but now it’s clear it was anything to make a sale. I’m a business customer with you for mobile, I can’t believe how badly this is being handled.

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

  • niallomalley Niall O'Malley (@niallomalley) reported from Kingston upon Thames, England

    @ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…

  • socialPolly Alex Pollock (@socialPolly) reported from Camden Town, England

    @ThreeUKSupport Still not working.

  • resoai Alexey (@resoai) reported from Camden Town, England

    @ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    What’s wrong with @ThreeUK in NW3 on Haverstock Hill can’t get any signal

  • mrtimenglish Tim English (@mrtimenglish) reported from Ealing, England

    @ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job

  • reyes The Hills Have Reyes (@reyes) reported from Camden Town, England

    @StopFundingHate @ThreeUK Don’t be ***** @ThreeUK. From a customer.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • wallingford73 Jim The May Swan (@wallingford73) reported from Camberwell, England

    @vintageshimano @CycleMummy @PompeyCyclist @ThreeUK Sadly they can add missing charges to the period that the original invoice covered and either raise a credit note and rebill that period or issue an additional invoice for the missing charge.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Kris_Kay Kris Kay (@Kris_Kay) reported

    Horrendous customer service by @ThreeUK moved to a higher contract automatically 6 months into a 12 month contract and told the deal I'm in does not exists which is still available online. Why can't we speak to anyone in the UK who understands and cares???

  • Youdontmean The blues 💙 (@Youdontmean) reported

    @tomhfh @EE @ThreeUK **** signal and **** customer service with them tho

  • Develop96212016 Another Loancharge victim (@Develop96212016) reported

    @tomhfh @EE @ThreeUK i had to come away from them their network is under developed mostly 3g towers and over subscribed data network, while traveling across London on the train i struggled to get any data, before this they was amazing

  • joolsannf julie fleming (@joolsannf) reported

    @ThreeUKSupport just spent two hours on to CS trying to update my contract. Got told I could get a deal that suited me, then got a call back to say I couldn’t get it and it would cost more for longer. Went round in circles. Poor service. actually felt like I was being scammed!

  • DebbieF19166107 Debbie Flynn (@DebbieF19166107) reported

    @ThreeUK a week later no pac code so many phone calls and months of no service even though you k ow my elderly aunts doctor’s need my number shane on u

  • OliverGunnell Oliver Gunnell (@OliverGunnell) reported

    @tomhfh @EE @ThreeUK Better signal on EE though, even more so in UK rural locations as part of their readiness to take over the Emergency services network.

  • bonobo_slr Bonobo (@bonobo_slr) reported

    @threeuk I’m sick to death of calls dropping, poor signal and awful data transfer. I really don’t give a monkeys about 5G - get 4G working first! I can’t be the only one that “enjoys” this crap service.

  • Ipunchedalion Chris Hollands (@Ipunchedalion) reported

    @ThreeUKSupport Thanks. This has been going on since at least the start of the year though, is that still because of upgrade works? When did they start? It never used to be an issue

  • CFCJourno Paul Lagan (@CFCJourno) reported from London Colney, England

    @ThreeUK @ThreeUKSupport @three_broadband just received this text from you. We've fixed the problem you reported. Restart your device and try again. If you're still having problems, please let us know Nope, nothing has changed - why did you send me this? U trying to wind me up?

  • joolsannf julie fleming (@joolsannf) reported

    @ThreeUKSupport 12gb for £8 12mnths Retracted twice. Second time after I had the contract read through. I have to say I’m leaving, and will cancel the other two contract my family has once they are up.