3 (Three)

3 (Three) Outage Report in Esher, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Esher, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Esher, Surrey, England 11/29/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Esher, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Kensington, City of Westminster, City of London, Sutton, Southall, Hammersmith, Ealing, Fulham, Islington, Croydon, Hounslow, Paddington, Redhill and Kingston upon Thames.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomKensington Phone
United KingdomCity of Westminster Total Blackout
United KingdomLondon Phone
United KingdomCity of London Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • aanteater_ Aanteater_ (@aanteater_) reported from Kingston upon Thames, England

    @miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK

  • MattLCapon Matt Capon (@MattLCapon) reported from Camberwell, England

    @ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.

  • StreetCube StreetCube (@StreetCube) reported from Kingston upon Thames, England

    @IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin

  • zoeycol Zoe. (@zoeycol) reported from London, England

    @amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

  • miserablekings Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.

  • Whitton88 Christopher Whitton (@Whitton88) reported from Islington, England

    @ThreeUKSupport This was already done when I logged a formal complaint with your complaints team yesterday. Awaiting a “priority” call back from the technical team hopefully later on today

  • Taimsss Taimour (@Taimsss) reported from Camberwell, England

    @EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #

  • stephweller97 Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • jasonford1988 Jason Ford (@jasonford1988) reported from Kingston upon Thames, England

    @Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.

  • ARussell_11 Alex Russell (@ARussell_11) reported from Camberwell, England

    @ThreeUKSupport I have a problem across half of London. Shambles to be honest

  • danjmcdowell Dan McDowell (@danjmcdowell) reported from Hillingdon, England

    I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.

  • miserablekings Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.

  • VickyPukis Vicks That Foreign (@VickyPukis) reported from London, England

    Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Hillingdon, England

    priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account

  • Soldoutpromoter Lifestyle Connoisseur (@Soldoutpromoter) reported from Ealing, England

    What have you guys done to the network @ThreeUK this is unbearable

  • snaprails Don Constance (@snaprails) reported from Ealing, England

    @ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.

  • danjmcdowell Dan McDowell (@danjmcdowell) reported from Camden Town, England

    @ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.

  • Nomaan00 Nomaan Ali (@Nomaan00) reported from Wandsworth, England

    @ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.

  • Whitton88 Christopher Whitton (@Whitton88) reported from Wandsworth, England

    @ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • northern_grumpy GrumpyNorthernGeezer (@northern_grumpy) reported

    @ThreeUKSupport Good evening. Welcome to day 24 of internet speeds of less than 1 mbps in the YO11 area Streaming Netflix last night,impossible Can get emails, just. Mast fault reported a month ago. 3, the Uk’s fastest network. Yeah, right.

  • TheRealBubzy Bubzy (@TheRealBubzy) reported

    @virginmedia How do I order a pod? It better be free as I’m already paying for the most expensive internet provider in my area whose **** doesn’t work. Using hotspot on my @ThreeUK phone works. VirginMedia wifi doesn’t.

  • Dommo26 Dommo (@Dommo26) reported

    @ThreeUKSupport I am. It@shows 5G but the service definitely isn’t 5G

  • torikeogh1978 torikeogh1978 (@torikeogh1978) reported

    @ThreeUKSupport I received word but zero help again, no access apparently to what is being checked (or not) and again asking if I have been abroad for 2 consecutive months, sure I have now, but I wasn't day 1, 2, 3, 4. I have requested compensation. This is not the service Three advertise.

  • hughcorrigan123 Hugh (@hughcorrigan123) reported

    @ThreeUKSupport The rest was only data and he said it was 50% call support was trying but could have done better. I would’ve expected 70% minimum directly back into my account. Simply false advertising that I have to pay for.

  • harri_h_hardy Harri Hardy (@harri_h_hardy) reported

    @ThreeUKSupport Fraser I have no time to wait on hold to ask three to stop harassing me and I am NOT on your network! In the few minutes since this tweet I’ve had another call that is I believe 5 before 3pm!

  • rseka1979 Tim Marr (@rseka1979) reported

    Why oh why does it take an age to get hold of a person @ThreeUKSupport when there is a problem with your order. Granted it’s busy but when I get through they help even that takes an age @ThreeUK

  • Mr_Chris_Jones Didi Nananah (@Mr_Chris_Jones) reported

    @ThreeUKSupport Are there any known faults with 5G in the TW16 area? It’s been incredibly slow the last few days.

  • eggybredrin Eggy Bredrin (@eggybredrin) reported

    @ThreeUK @ThreeUKSupport I’ve been having really bad signal and internet over the last few weeks, I’m having to reset my phone all the time and put in and out of airplane mode. My contract has now run out , convince me to stay with three….????

  • HelenRichings1 Helen Richings (@HelenRichings1) reported

    @ThreeUKSupport I can barely hear anyone when I make a call now. My husband doesn’t have the same issue; he has the same phone but is with a different provider. Is there something wrong with our local network?