3 (Three) Outage Report in Esher, Surrey, England

Problems in the last 24 hours in Esher, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Esher, England

The most recent 3 (Three) outage reports came from the following cities: City of Westminster, London, Croydon, Southall, Fulham, Hammersmith, Hounslow, Wandsworth, Islington, Chertsey, City of London, Paddington, Mitcham, Epsom, and Kensington.

City	Problem Type	Report Time
City of Westminster	Internet	8 hours ago
London	Phone	18 hours ago
London	Internet	1 day ago
London	Internet	1 day ago
London	Phone	1 day ago
Croydon	Internet	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

• 
  Wal River Lens *waverley at the tower* (@lens_wal) reported 5 minutes ago from Camberwell, England

  I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network

• 
  Red Beard (@Nickjames820) reported 8 minutes ago from Camden Town, England

  @ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!

• 
  karen (@karlea45) reported 12 minutes ago from Camberwell, England

  @ThreeUKSupport how long will your site be down please

• 
  Ranjan Mallya (@RanjanMallya) reported 17 minutes ago from Croydon, England

  @ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?

• 
  Badger Smaker (@BadgerSmaker) reported 17 minutes ago from Egham, England

  @ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?

• 
  Guy Armitage (@guyarmitage) reported 18 minutes ago from Lambeth, England

  . @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.

• 
  Ranjan Mallya (@RanjanMallya) reported 19 minutes ago from Croydon, England

  Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?

• 
  Ranjan Mallya (@RanjanMallya) reported 25 minutes ago from Croydon, England

  @ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!

• 
  Darren (@darriekylie) reported 29 minutes ago from Camberwell, England

  @TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed

• 
  Peter Cigleris (@Cigleris) reported 31 minutes ago from Wandsworth, England

  Seems @ThreeUK is down, unable to make calls

• 
  Ranjan Mallya (@RanjanMallya) reported 32 minutes ago from Croydon, England

  @ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead

• 
  Red Beard (@Nickjames820) reported 35 minutes ago from Camden Town, England

  @ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken

• 
  Sam Burrin (@Sburrin7) reported 36 minutes ago from Wandsworth, England

  Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK

• 
  Badger Smaker (@BadgerSmaker) reported 44 minutes ago from Egham, England

  @ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.

• 
  neeraj chawla (@neerajchawla22) reported 46 minutes ago from Redhill, England

  @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 49 minutes ago from Hounslow, England

  @ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data

• 
  Andrew Mullinger (@mullinger) reported 51 minutes ago from City of London, England

  @ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(

• 
  Chatuba (@livinhojcs) reported 51 minutes ago from Camden Town, England

  Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!

• 
  Sam Burrin (@Sburrin7) reported 52 minutes ago from Wandsworth, England

  @ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service

• 
  E M M Y (@msemmyburrows) reported 59 minutes ago from Richmond, England

  @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Perry (@SalfordRedKev) reported 1 minute ago from Salford, England

  @ThreeUK cant wait till my 3 mobile contract end, worst ever signal I have ever had, cant use my phone at home without losing signal

• 
  Liv 🍒 (@oliviafarleyy) reported 3 minutes ago

  @ThreeUKSupport This link doesn't give me the option to create an account - I'm having trouble setting one up

• 
  Jade Louise✨ (@jadeeyroberts) reported 4 minutes ago

  @ThreeUK why is the website down? I really need to get onto my account 😭

• 
  Shannon✨ (@shamalama95) reported 6 minutes ago

  @ThreeUKSupport are you having issues with your app and website at the moment? I’m unable to log into my account.

• 
  Anastassia Cassar (@Kickassempress) reported 9 minutes ago

  @ThreeUKSupport Cf42 6lb have no network is work going on here?

• 
  Selena (@Selenatoday_) reported 11 minutes ago

  @ThreeUKSupport I've not been able to log into my account, it keeps reporting a server issue. Is there an outage?

• 
  Martin Fink (@Jilljedin) reported 13 minutes ago

  @ThreeUKSupport Are there issues with the 3 app and website at this moment? I cannot log on to either at this moment. website says to use the app, and the app just gives an error (something gone wrong).

• 
  حاتم المدني Hatim Elmadani (@HatimElmadani) reported 14 minutes ago

  @ThreeUK playing it is tricks against it is customer's in Brighton City

• 
  Dr Flloyd Kennedy (@Flloydwith2Ells) reported 15 minutes ago

  @ThreeUKSupport unable to login to your website or your app. What's up?

• 
  Tracy Haggart@slimmingworld (@TracyHaggart) reported 15 minutes ago

  @ThreeUKSupport Very very vaguely that keep sending the problem over to the IT department. And the response is there's a glitch in the system can they have 24/48 hrs to sort now on week 11 and still not working