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3 (Three)

3 (Three) outages and service status in Esher, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Esher, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Esher, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Esher, England

The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Croydon, Teddington, Hammersmith, Southall, Fulham, Hounslow, Wandsworth, Islington, Chertsey, City of London, Paddington, Mitcham, and Epsom.

CityProblem TypeReport Time
London Phone 3 hours ago
City of Westminster Internet 6 hours ago
London Internet 15 hours ago
Croydon Wi-fi 1 day ago
London Internet 2 days ago
Teddington Internet 2 days ago

Community Discussion

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3 (Three) Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • leaaCastle
    ♡leah (@leaaCastle) reported from Islington, England

    My advice for today would be. Never get a phone contract with @ThreeUK

  • arhessey
    Andy R Hessey (@arhessey) reported from Brentford, England

    @ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!

  • alxdxn
    Alex Dixon (@alxdxn) reported from Camberwell, England

    @ThreeUKSupport @cycleoptic Was working okay last night and this morning, but has gone down again in the last 10 minutes. Rebooted router.. still an issue. Can the technicians do whatever they've done before, again please?

  • Ranger777Thames
    Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @jackocfc @ThreeUK I’ve been with them for years. 2006 I think 🤔 crap signal and customer service is terrible

  • zeitgeistlondon
    Brent A. Martin (@zeitgeistlondon) reported from Islington, England

    @ThreeUKSupport @shahriarsabet We've been having same 5G broadband problems in north London for the last week. What's going on Three? This is obviously a major issue on your hands. Does @Ofcom need informing?

  • Ranger777Thames
    Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @ThreeUK terrible signal everyday! You are ripping me off monthly

  • zeitgeistlondon
    Brent A. Martin (@zeitgeistlondon) reported from Paddington, England

    @PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.

  • rowmeomeomeo
    mio ✨ (@rowmeomeomeo) reported from Paddington, England

    @ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks

  • leaaCastle
    ♡leah (@leaaCastle) reported from Islington, England

    @ThreeUKSupport My network and data has been down for days, your customer service team confirmed my payments would have 50% reduction due to the lack of service you have provided and you toom full payment this morning and my services would be back until the 22nd September

  • MattGiles1993
    Matt (@MattGiles1993) reported from Hillingdon, England

    @ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?

  • snkhan
    Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.

  • JustKellyC
    Kelly 💙 (@JustKellyC) reported from Islington, England

    @ThreeUKSupport internet has gone down everyday this week, was assured yesterday this would be sorted, now has gone again, what is going on?!

  • andysaw
    Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

  • Chaz_CFC
    Charlie ⭐️⭐️ (@Chaz_CFC) reported from Camberwell, England

    @ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?

  • JustKellyC
    Kelly 💙 (@JustKellyC) reported from Islington, England

    @ThreeUK how on earth can my internet keep going down, and I get no support whatsoever?! What is going on?!!

  • Ranger777Thames
    Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @ThreeUKSupport Three are utter ****!

  • leaaCastle
    ♡leah (@leaaCastle) reported from Islington, England

    @ThreeUKSupport Yeah you guys confirmed it yesterday but payment was taken today. And the service not working till late September. 🙄 I'm leaving you guys soz

  • zeitgeistlondon
    Brent A. Martin (@zeitgeistlondon) reported from Hammersmith, England

    @ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?

  • massimauri
    Pikejump (@massimauri) reported from Merton, England

    @ThreeUK morning is the service down at sw193Ax?

  • stevekennedyuk
    Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • CarpathiaDawn
    Janelle Holmes (@CarpathiaDawn) reported

    @ThreeUKSupport small credit on my account when closed, bill dated 26th Jan said this would be refunded within 14 days, still no refund - who can help please?

  • andrzej_e
    Andrzej Eidtner (@andrzej_e) reported

    @ThreeUKSupport Ive been advised to rest the network but its not helping at all.I have problems since zte router firmware update in october last year.Can 3 finally resolve the problem as many customers is affected by this issue

  • ClareQ12
    Clare-REAL socialists wear masks 😷 (@ClareQ12) reported

    @ThreeUKSupport So they got back to me. Can you guess what they said? "Follow the ridiculous long winded instructions for resetting your memorable information on an account you no longer have..." Appalling customer service...

  • RawlinsMiss
    Shannon Rawlins (@RawlinsMiss) reported

    Really disappointed with @ThreeUK - loyal customer for two years and when it's time to upgrade, they offer me a 'special' bundle, DOUBLE the price of the offer I sent them with another network. Terrible customer service.

  • JimmineyWhippet
    Steve 🇪🇺 🏳️‍🌈 🖤 🌳🌳🌳🌻 ☸️ ❀ (@JimmineyWhippet) reported

    @ThreeUKSupport How can I pay my final bill? I am now an (ex) Three customer - but you are making it impossible to pay my final bill!! Please see my other tweets on this @ThreeUK

  • jordan_okoro
    Jordan Pebbles Green (@jordan_okoro) reported

    @ThreeUKSupport And I have severally tried to call 333 but has been unable to speak to an agent or customer service representative regarding this issue and concerned billing. It is terrible.

  • LeeDonaghy
    Lee Donaghy (@LeeDonaghy) reported

    When you call @ThreeUKSupport to notify them your phone cannot access their network they won’t discuss it with you without validating the account through a one-time passcode they send to you…BY TEXT. How on earth can they not see the absurdity?

  • GlynSnowdon
    Glyn💙Snowdon#FBPE#RejoinEU #FBPPR💙#JohnsonOut (@GlynSnowdon) reported

    @ThreeUK Well 3 UK you’ve failed miserably to deliver on promises made by your so-called ‘customer services’ team - AGAIN. Called & asked for a copy of my final bill. Was promised faithfully it would be emailed to me. Still waiting for one from May! #GladIcancelledmycontract

  • olimortimer
    Oli Mortimer (@olimortimer) reported

    @ThreeUKSupport Hi Nathan, it's mobile broadband - SIM and 4G / 5G router. No way of finding out the phone number of the SIM (never communicated to us), which is why it's so frustrating each time I have to speak to someone.

  • d0ublehappiness
    Double Happiness (@d0ublehappiness) reported

    @ThreeUK were due to take over my phone service today, but they made such a hash of it I now have no service bar emergency calls. Total nightmare. I've been so stressed out all day and I've now got voicemail I can't access, but it could several days to resolve apparently. :(