3 (Three)

3 (Three) Outage Report in Esher, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Esher, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Esher, Surrey, England 01/13/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Esher, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, Paddington, Kensington, Islington, City of London, Croydon, Kingston upon Thames, City of Westminster, Twickenham, Reigate, Woking, Wandsworth, Hounslow and Redhill.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomPaddington Phone
United KingdomLondon Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • Gcrobb Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?

  • skippinginheels Natalie Turner (@skippinginheels) reported from Camberwell, England

    THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK hello Wimbledon area no data - any issues ?

  • TheRealBrookieC Brooke Colman (@TheRealBrookieC) reported from Wandsworth, England

    @ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    @ThreeUK Do they support 5g? Come to think of it do they support data at all on your network?

  • snkhan Sajid Nawaz Khan (@snkhan) reported from Islington, England

    @ThreeUKSupport Any issues in EC1M? Not getting any internet at all.

  • KevinHogarth Kevin Hogarth (@KevinHogarth) reported from Ealing, England

    @ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles

  • karlos437 karl matthews (@karlos437) reported from Kingston upon Thames, England

    @ThreeUK need to speak to uk person who can help!! Foreign call centres:(

  • jonny_pearson Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    @ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!

  • gg1613gon GG (@gg1613gon) reported from Islington, England

    @ThreeUKSupport After trying online to cancel my contract (which didn’t work) on the 21st September I phoned you and after 25 minutes waiting finally spoke with you, asked to cancel the contract and was told it was cancelled.

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?

  • LaurenVRhodes 🍁🍂✨Lauren Victoria Rhodes✨🍂🍁 (@LaurenVRhodes) reported from Richmond, England

    Oh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport

  • mrbootle Jason Bootle (@mrbootle) reported from Lambeth, England

    @ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

  • Proindia6 Proindia (@Proindia6) reported from Hillingdon, England

    @ThreeUK what happen in Hayes area .. bad bad signal.. not even 4g ... it was 5g before..West London..

  • snkhan Sajid Nawaz Khan (@snkhan) reported from Islington, England

    @ThreeUKSupport Just spent 20 minutes on the phone to your help. Really patronising advisor who kept saying “we just provide the SIM, we can’t comment on what speeds you’ll get”. He also said the previous advisor shouldn’t have said what speeds I could get in my postcode. What a shambles.

  • Jenny_Chu_ Jenny Chu (@Jenny_Chu_) reported from Islington, England

    @ThreeUKSupport 5g service out for 48 hours and counting in EC1 when will this get fixed? This is unacceptable, I’ve never had an outage this long before. Will you be crediting my account for the disruption?

  • snkhan Sajid Nawaz Khan (@snkhan) reported from Islington, England

    @three_broadband @NickHJBurley @ThreeUKSupport Don’t believe them — they said the same to me. I was getting 300Mbps and now can’t get 5G (they told me the same story about the network tool not being updated). Now barely getting 20Mbps on their 4G service, even though I’m on a 5G contract!

  • jon_warburton Jon Warburton. (@jon_warburton) reported from Lambeth, England

    Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.

  • GalvinKev Kev Galvin (@GalvinKev) reported from Lambeth, England

    @ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • xJayxR3 Mike hunt (@xJayxR3) reported

    @ThreeUK absolutely diabolical customer service I have experienced. Very unhelpful to sort anything out and been going around in circles with the issue with no clear resolution. Customer complaints team are unhelpful. Advise to stay away. Ombudsman will be contacted.

  • iWantNotToWant Waffle (@iWantNotToWant) reported

    @ThreeUKSupport do you support iPhone visual voicemail on PAYG plans?

  • _Rajesh_9999 Rajesh Gundapaneni (@_Rajesh_9999) reported

    @ThreeUKSupport Even after getting in touch with the three network and the square trade team, my claim was not accepted. Could you please clarify that my claim was rejected due to these parameters?

  • Peter_Milne Peter Milne (@Peter_Milne) reported

    @ThreeUKSupport 4G speeds at a snails pace. 100% signal strength, low SNR (40Db) yet i get 1.2 mb/s. Several times this week and no resolution with support. I also see there are no problems reported on the website but its wrong. I rely on this service, sigh

  • sandmanuk2014 sandman_uk (@sandmanuk2014) reported

    @ThreeUKSupport Someone please explain to me why Its ok to downgrade from £82 a month to a £16 rolling month contract. But you still take another £82 then apologise and credit my account that ties me down for approx 4 months on a rolling month contract?

  • drew_wwwwd ᕲᖇᘿᘺ 🍁🍂🍃 (@drew_wwwwd) reported

    @jmstern84 @ThreeUK @ThreeUKSupport When I “spoke” to Three on Saturday via chat they first said there was not issue, then that there was one which could take up to 7 days to rectify (but that they didn’t actually know what the issue was!)

  • Cuppa_T Jay (@Cuppa_T) reported

    @ThreeUK did the network just go down for half hour? I was in Croydon? Lost signal completely.

  • Mike_S_31 Michael (@Mike_S_31) reported

    @ThreeUK can you help? My phone isn't receiving notifications from 95% of my apps. (I literally only receive WhatsApp). It's only when I turn on a VPN. Or I get to the top of bluebell hill and they all come through at once. And stop. Till i do it all again. Quite annoying.

  • plastichair24 Daniel Manley (@plastichair24) reported

    @wvk8572sv2 @ThreeUK I’m the same! With ID too and not heard anything from customer service

  • MrJoestarsBro MightyK: Doolally Mood Boy (@MrJoestarsBro) reported

    @ThreeUK Hey! Your Internet service is dropping on me for no reason AGAIN! £24 a month for this! Honestly.