3 (Three) Outage Report in Esher, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (33%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Esher, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Hammersmith, Kensington, City of Westminster, Wandsworth, Hounslow, Redhill, Morden, Croydon, Datchet, Guildford, City of London, Sutton, Southall and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| Kensington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Brent A. Martin
(@zeitgeistlondon) reported
from
Islington, England
@ThreeUKSupport @shahriarsabet We've been having same 5G broadband problems in north London for the last week. What's going on Three? This is obviously a major issue on your hands. Does @Ofcom need informing?
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
@colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.
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amy dyfan
(@amydyfan1) reported
from
Hillingdon, England
@ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUK terrible signal everyday! You are ripping me off monthly
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!
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SDP
(@SSDP73) reported
from
Spelthorne District, England
@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!
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Matt
(@MattGiles1993) reported
from
Hillingdon, England
@ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …
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Alex James Cox
(@AJCox31) reported
from
Lambeth, England
@ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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Brent A. Martin
(@zeitgeistlondon) reported
from
Paddington, England
@PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks
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Brent A. Martin
(@zeitgeistlondon) reported
from
Hammersmith, England
@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport My network and data has been down for days, your customer service team confirmed my payments would have 50% reduction due to the lack of service you have provided and you toom full payment this morning and my services would be back until the 22nd September
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?
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♡leah
(@leaaCastle) reported
from
Islington, England
My advice for today would be. Never get a phone contract with @ThreeUK
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport Yeah you guys confirmed it yesterday but payment was taken today. And the service not working till late September. 🙄 I'm leaving you guys soz
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Kelly
(@loafjungle) reported
Contacted @O2 to find out why they’ve cancelled my direct debit, only to be told I need to speak with @ThreeUK. I’ve never been with 3 in my life. Is this an in-joke that I don’t know? The advisor won’t say why I need to speak to 3 but is adamant I should speak to them
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Ali Williams
(@oldmanfoxy) reported
@ThreeUK having cancelled my SIM contract, 3 started debiting my account again. Visited the 3 shop at Lakeside tonight at 5:45 where I am offered the opportunity to call 3 customer services using the internal phone system only to be told they closed at 5:30! Seriously…
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Daniel
(@danielsaeed) reported
@ThreeUK your call centre staff are absolutely hopeless. Despite repeated calls, live chats, they have failed to send, via an email, proof of purchase invoice, for buds 2. With the invoice, I can't receive £50 google voucher, from samsung! Avoid 3, never again, cowboys.
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George
(@QualterZam) reported
I’ve restricted snap to NO DATA for now but ideally I’d find a solution?? @snapchatsupport please help? @ThreeUK I’d like my 6G back but you’re useless so that’s not happening…
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Joel Symonds
(@JoelSymonds999) reported
Morning @ThreeUKSupport, I’m trying to buy a data passport but the system doesn’t seem to be up. Can you sort it please? Had the same problem ten days ago. Not ideal when you’re travelling and not on UK time.
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Rosalind Arden
(@Rosalind_Arden_) reported
@ThreeUK Hi, I am in London and routinely have only 3G. I wish to cancel my plan if this is normal service.
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Tino Nobrega
(@nobrega_tino) reported
@ThreeUK having troubles with my network trying to use internet is there any error that could be possible be down or anything like that..
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Jessica Milner
(@jessicamilnera) reported
@ThreeUKSupport I went through this process and the submit complaint button does not work. Please provide me with an email address or a working complaints form. I took a screen shot of my complaint so I can send it to you directly.
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Steve🎣
(@Steve1Burton) reported
@ThreeUKSupport had msg afew days ago saying you were doing work in the hull area ,sorry for any disruption. has this finished because the signal since has been shocking
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Joe
(@JoeMCMLXXXIX) reported
@ThreeUK should 3 customers be able to use Wi-Fi on @Crossrail Elizabeth line platforms? Three seems to be the only network not covered?????