3 (Three)

3 (Three) Outage Report in Esher, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Esher, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Esher, Surrey, England 10/10/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Total Blackout (24%)

    Total Blackout (24%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Esher, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Hammersmith, Kingston upon Thames, London, Croydon, Fulham, West Byfleet, Brentford, Greenford, City of Westminster, Sutton, Slough, Wandsworth, Southall, Dorking and Hayes.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomKingston upon Thames Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • Edmund_Tallack Edmund Tallack (@Edmund_Tallack) reported from Camberwell, England

    @ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data

  • Nikki1618 Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!

  • mullinger Andrew Mullinger (@mullinger) reported from City of London, England

    @ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport how long will your site be down please

  • livinhojcs Chatuba (@livinhojcs) reported from Camden Town, England

    Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?

  • driscolltheque Anya Driscoll (@driscolltheque) reported from Islington, England

    @ThreeUKSupport help! Phone says I have full signal but my intetnet isn’t working. Tweeting this on train WiFi. Problem with the network?

  • Cigleris Peter Cigleris (@Cigleris) reported from Wandsworth, England

    Seems @ThreeUK is down, unable to make calls

  • msemmyburrows E M M Y (@msemmyburrows) reported from Richmond, England

    @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

  • neerajchawla22 neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • darriekylie Darren (@darriekylie) reported from Camberwell, England

    @TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead

  • lens_wal Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    @ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service

  • guyarmitage Guy Armitage (@guyarmitage) reported from Lambeth, England

    . @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • walkermartyn Martyn Walker (@walkermartyn) reported

    @ThreeUKSupport Thanks Fraser. Only been told to restart the device so far. I’ll ask support for replacement Monday.

  • MrdrMittenz 🏴󠁧󠁢󠁳󠁣󠁴󠁿LegsAkimBo (@MrdrMittenz) reported

    @RetroWarwick @ThreeUKSupport Same, it's shocking been with them for 3 years, 2 years of hell **** signal to having it fixed for two months recently to being broke again, usless

  • MrdrMittenz 🏴󠁧󠁢󠁳󠁣󠁴󠁿LegsAkimBo (@MrdrMittenz) reported

    @ThreeUKSupport Having had a recent look on several cell tracker site and applications it's saying my coverage has dropped from green signal for 4g to amber. Atleast it's not red anymore. But it's somthing on your end

  • nikkidabomb Nikki Da Bomb (@nikkidabomb) reported

    Three weeks now I’ve been trying to get my proof of usage and blacklisting from @ThreeUK for my stolen phone. Call every other day and they say “you’ll have it tomorrow”…never arrives. Just straight up being lied to - they’ve been an absolutely living nightmare to deal with 😡

  • jgokane1000 John.G O'Kane (@jgokane1000) reported

    @ThreeUKSupport I'm a home broadband 5g customer the ZTE router is auto selecting 4G+.

  • thomasselby_ Thomas (@thomasselby_) reported

    @ThreeUK you’ve been fixing an issue with your network in my area for 2 days now, 2 days i’ve gone without being able to do anything online, when is this getting sorted?

  • kaatzsss KMW (@kaatzsss) reported

    @ThreeUKSupport No they didn’t explain anything as they are useless it was suppose to be a gesture because of how bad you are. I’m still waiting for a response on you robbing data and no DM’s replied to!

  • MrdrMittenz 🏴󠁧󠁢󠁳󠁣󠁴󠁿LegsAkimBo (@MrdrMittenz) reported

    @ThreeUKSupport I've gather enough evidence against your service to take it to the papers I feel its targeted.

  • patterson877 Patterson877 (@patterson877) reported

    @ThreeUK Fix the app

  • AnthonyF272 Anthony F #GeneralElectionNow #GTTO (@AnthonyF272) reported

    @ThreeUKSupport It goes from normal to very slow (less than 1Mbps). Watching a video can be very difficult. Please, the most annoying thing is the notice stays exactly the same with NO update as it states. The only update is the date and time.