3 (Three) Outage in Esher, Surrey, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Esher, England

3 (Three) Outage Chart in Esher, Surrey, England

February 25: Problems at 3 (Three)

3 (Three) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(57.12%)
Phone
(22.54%)
Total Blackout
(8.47%)
Wi-fi
(7.97%)
E-mail
(3.05%)
TV
(.85%)

3 (Three) Outage Map Near Esher, Surrey, England

The most recent outage reports and issues originated from Streatham, London, Kingston upon Thames, Hammersmith, Cobham, Islington, Balham, Croydon, Lambeth, City of Westminster, Thames Ditton, Paddington, Camberwell, Wandsworth and Mitcham.

Streatham Internet
London Internet
London Phone
London Internet
Kingston upon Thames Wi-fi
Hammersmith E-mail

3 (Three) in Esher, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:
  • gothtropical lucy (@gothtropical) reported from Islington, England

    @ThreeUKSupport I restart my phone about 15 times a day and the signal just keeps dropping. It’s awful

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @LatinDJg @Three_Is_Broken @ThreeUK @ddyson3 @ThreeUKSupport I was waiting since August 2019, ust get them to allow you to cancel your contract without charge and walk away!

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @SimSmithy @ThreeUKSupport @ThreeUK @Three_Is_Broken Yep! I got them down to 6 months free line rental but even that couldn’t stop me from leaving the worst phone provider in the uk!

  • gundisalvus19 𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported from Paddington, England

    Hi @ThreeUK. Guys you need to improve your service, how is it possible to be at home (London Z2) "using the 4G" & I'm not even able to load Netflix on my phone. Honestly, I was considering upgrading, but with this service maybe I'll have to change provider. Thanks 🦾

  • adeymusto Adrian Musto (@adeymusto) reported from Brentford, England

    @ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.

  • andrewkeates Andrew Keates (@andrewkeates) reported from Merton, England

    @samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.

  • andrewkeates Andrew Keates (@andrewkeates) reported from Merton, England

    Incredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.

  • irbenji Ben Nuttall 🏳️‍🌈🚗⚡️ (@irbenji) reported from Paddington, England

    Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!

  • kneeara Niara (@kneeara) reported from City of London, England

    @ThreeUKSupport I found out the reason , for some reason you deactivated my sim card before I received the new one which was being sent to fix my network issues. It meant no one at work could reach me all day and I could not make any call.

  • nshancock Nick Stephen (@nshancock) reported from City of London, England

    I’ve just spent 2 weeks in the USA using the @ThreeUK GoRoam and had perfect signal and fast 4G the entire time. I come back the the U.K. and revert back to the awful slow ‘4G’. Sort it out @ThreeUKSupport - you used the be great. Service in my own country is crap nowadays!

  • bluemoonstar 🗺🇪🇺Nick (@bluemoonstar) reported from Hammersmith, England

    @mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    @efjaebe @ThreeUK EE customers have issues too. All networks have problems in dense areas where a lot of users are demanding higher levels of data than ever before.

  • nrshq Naresh Vaneshwar (@nrshq) reported from Croydon, England

    Near West Croydon and the internet sucks @ThreeUK. @YouTube videos are suffering to load!!! 😠😠

  • aqthelad aj (@aqthelad) reported from Merton, England

    @ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too

  • LiamGNelson Liam Nelson (@LiamGNelson) reported from City of London, England

    @ThreeUKSupport hi there. I cannot use any data on my phone when I am located at work in EC4M 7AW despite phone saying I have a reasonably good 4G signal. Seems to be fine elsewhere in London though.

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Hammersmith, England

    @Garryc0nn0r @ThreeUK Absolutely bunch of crooks and they know it! Charging for a service which they dont deliver!

  • PelhamB PelhamB (@PelhamB) reported from Croydon, England

    @ThreeUK you are literally the most incompetent mobile network. I returned a home signal box to you on Dec 18th, have provided proof of this TWICE by email and you have still sent me a bill for £75. This is the second time your Norwich centre have lost a returned signal box

  • ValentineMick Paris Preeeerb (@ValentineMick) reported from Islington, England

    @ThreeUK your network has been such a piece of fkn shit this past month +... be better

  • Brunts1980 Nickle Arse (@Brunts1980) reported from City of London, England

    @ThreeUK Well im still waiting an update on my official complaint

  • RuthElleson Ruth Elleson (@RuthElleson) reported from Camberwell, England

    @hollieenelsonn @BenThapa82 @ThreeUK Appreciate this doesn’t solve the problem, but I’ve turned mine onto 3G only a few days ago and it works fine for most things.

  • R5Latvia Rihards (@R5Latvia) reported from London, England

    @ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

  • lorihaleyfox Lori Haley Fox (@lorihaleyfox) reported from Paddington, England

    @ThreeUKSupport @ThreeUK 2/2 I understand that people steal - but seriously - set up an area in your store where customers can hold the phone they’re about to purchase. IT’S A PHONE. You hold it to use it!!!! Not a happy customer.

  • landbruce Victor Negri (@landbruce) reported from Paddington, England

    @ThreeUKSupport Thank u for your reply Jen. It is not my phone... it is my relish. Have tried changing all the positions of my router and nothing. Have been calling you guys but it was said to me that I have a bad signal and apparently the signal in the area is indeed bad. :/

  • landbruce Victor Negri (@landbruce) reported from Paddington, England

    @ThreeUKSupport Hi Jen. Yes... and in my house we could never get more than 4m/s. Very frustrating

  • IsItBroke Phil Crawley (@IsItBroke) reported from Islington, England

    @7fivefive @ThreeUKSupport Not quote that bad…

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    @ThreeUKSupport Strange how the call drops and your request can’t be completed just when compensation it being agreed. Sort your bloody network out! It’s a disgrace! I won’t be giving you another penny.

  • SimonDunmore Simon Dunmore (@SimonDunmore) reported from Paddington, England

    Nice one... @ThreeUK is this yet another customer throwing himself overboard!

  • CheeseMcr CheeseClubMCR (@CheeseMcr) reported from Camden Town, England

    @ThreeUK shocking signal today

  • rupinjapan Rup Walker (@rupinjapan) reported from Ealing, England

    Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Camberwell, England

    @ThreeUKSupport Can you answer my question directly please. I wish to make a complaint and want to know how. I'm sick of repeating myself.

  • ChoirOvation Standing Ovation Choir Ltd (@ChoirOvation) reported from Islington, England

    @Relish @ThreeUKSupport @ThreeUK Predicting advice of: Call customer service Reset your modem Take out the sim and clean it in your modem #overit #excuses #3mobile

  • k1rtk Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • FrithFrith Fritha Hookway (@FrithFrith) reported from Camberwell, England

    Hi @ThreeUK I am continuing to receive bills for a mobile contract I cancelled 10 months ago. Can someone contact me urgently to rectify this. I am no longer a customer and would appreciate clearing this up.

  • melaniemackuk Melanie Mack 🇪🇺🇬🇧 (@melaniemackuk) reported from Camden Town, England

    @ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!

  • _Aajl Aaron L. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@_Aajl) reported from Camberwell, England

    @ThreeUKSupport 2/3 max at any time, it's more the promise of 5g and it not being available that's the issue now

  • CB_XIIIXVI C (@CB_XIIIXVI) reported from Islington, England

    @ThreeUKSupport Your connection is shit, your customer service is shit and your pricing is shit. If there’s any way to transfer my contract to EE tell me, I beg. Constantly having to put my phone on airplane mode and back to get internet is tiring.

  • callender_mark Mark Callender (@callender_mark) reported from Kingston upon Thames, England

    5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken

  • FedericaBurelli Federica 🐰 (@FedericaBurelli) reported from Islington, England

    @ThreeUKSupport It’s turned on, the sim in inside but the WiFi is incredibly slow. WhatsApp/Netflix/YouTube/basic google.. nothing works

  • jamesdevonport James (@jamesdevonport) reported from Lambeth, England

    @ThreeUK Your network now total garbage and never works. I’m off 🖕

  • MabdiNur1 Mohamed Abdinur (@MabdiNur1) reported from Southall, England

    @ThreeUKSupport poor connection wondering to request an early termination

  • Whitton88 Christopher Whitton (@Whitton88) reported from Wandsworth, England

    @ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since

  • snaprails Don Constance (@snaprails) reported from Ealing, England

    @ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.

  • Taimsss Taimour (@Taimsss) reported from Camberwell, England

    @EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #

  • miserablekings Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...

  • danjmcdowell Dan McDowell (@danjmcdowell) reported from Camden Town, England

    @ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.

  • danjmcdowell Dan McDowell (@danjmcdowell) reported from Hillingdon, England

    I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.

  • jasonford1988 Jason Ford (@jasonford1988) reported from Kingston upon Thames, England

    @Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.

  • StreetCube StreetCube (@StreetCube) reported from Kingston upon Thames, England

    @IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin

  • Whitton88 Christopher Whitton (@Whitton88) reported from Islington, England

    @ThreeUKSupport This was already done when I logged a formal complaint with your complaints team yesterday. Awaiting a “priority” call back from the technical team hopefully later on today

  • VickyPukis Vicks That Foreign (@VickyPukis) reported from London, England

    Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • StevePowell0 Steve★ (@StevePowell0) reported

    @ThreeUKSupport Sorry, your response was so slow there's barely any point continuing with this support request. Another fail😩

  • JanetteMilligan Janette Milligan (@JanetteMilligan) reported

    @Three_Is_Broken @ThreeUKSupport @ThreeUK Yep! Can’t wait to leave, going to look into consumer rights and challenge the contract as currently I’m paying for a service but not receiving it....

  • Three_Is_Broken Broken Three UK (@Three_Is_Broken) reported

    @JanetteMilligan @ThreeUKSupport @ThreeUK It's quite bad today. Seems very slow!

  • odetosIeeppp Becca (@odetosIeeppp) reported

    @ThreeUKSupport Not even rubbish signal, just not having signal at all 😂 ME10 3FD

  • saulpavage4 paul savage (@saulpavage4) reported

    @ThreeUKSupport @GlobalVelocity Yes Falkirk Alloa area signal been rubbish for months tried all the things on phone still the same even been onto Apple it’s ok there side

  • tomlangdon Tom Langdon (@tomlangdon) reported

    @ThreeUKSupport It’s not isolated - it’s daily in central london. So there would be no point turning it back on again and i’d be moving from one bad data experience to a another, deliberately slow one.

  • tomlangdon Tom Langdon (@tomlangdon) reported

    @ThreeUKSupport Sorry but if ‘turn off our awful 4G network to make your phone work’ is the solution the network offers, you’ve proved my point a bit there

  • ShaneAFC91 Shane (@ShaneAFC91) reported

    I regret signing back up to @ThreeUK. Slowest, most congested network ever. I'm stuck with them until July 2021. -__-

  • scraliontis ptaylor (@scraliontis) reported

    @ThreeUKSupport Morning, is 4G not working in banbury, as i have only been able to get a umts connection the last few days, please.

  • ArgosHelpers Argos Helpers (@ArgosHelpers) reported

    @zahid_malek @ThreeUK @SkyNews @BBCNews @TradingStdsBlog @TradeStandards Hi Zahid, sadly retailers do not log IMEI numbers of phones on receipts, usually your Network provider does so when part of a contract sale but not for a one off purchase of just a phone. - Mal