3 (Three)

3 (Three) Outage Report in Esher, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Esher, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Esher, Surrey, England 12/07/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (34%)

    Total Blackout (34%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Esher, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Hammersmith, Kensington, City of Westminster, Wandsworth, Hounslow, Redhill, Morden, Croydon, Datchet, Guildford, City of London, Sutton, Southall and Ealing.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomKensington Wi-fi
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • CordonSamsey Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUK your live chat service makes want to chew my own arm off and slap myself with it. A carrier pigeon would prove far more entertaining and fruitful. Meh.

  • OhHeyJacob Jacob (@OhHeyJacob) reported from Hammersmith, England

    @ThreeUKSupport Live in Fulham SW6 and have had zero signal since last night. Website says there's an issue but now I'm worried it's my phone. What's happening and when will it be fixed? Thanks

  • deveena_r Deveena R (@deveena_r) reported from Brentford, England

    @ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?

  • JoshuaHepple Josh Hepple (@JoshuaHepple) reported from Lambeth, England

    @ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks

  • Jenny_Chu_ Jenny Chu (@Jenny_Chu_) reported from Islington, England

    @ThreeUKSupport 5g service out for 48 hours and counting in EC1 when will this get fixed? This is unacceptable, I’ve never had an outage this long before. Will you be crediting my account for the disruption?

  • skippinginheels Natalie Turner (@skippinginheels) reported from Camberwell, England

    THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!

  • CordonSamsey Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUKSupport Well, supportive Mark. It may be too late. I may forever be the pigeon girl with one arm and a slapped face. As if dating life isn’t hard enough. On the plus side. Turns out arm tartare works a treat with hot sauce. Who knew?

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?

  • mrbootle Jason Bootle (@mrbootle) reported from Lambeth, England

    @ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport whenever I phone three they do not help. Taking my money all the time

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?

  • jonny_pearson Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    @ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!

  • Proindia6 Proindia (@Proindia6) reported from Hillingdon, England

    @ThreeUK why I am not getting full coverage in my house ..West London Hayes.. its shame on 5g network..not even 2g internet

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport I am having to pay extortionate direct debit which I can’t afford and no one is helping me. Three is the worst company

  • CordonSamsey Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.

  • Gcrobb Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?

  • karlos437 karl matthews (@karlos437) reported from Kingston upon Thames, England

    @ThreeUK need to speak to uk person who can help!! Foreign call centres:(

  • adem_andress Adem (@adem_andress) reported from Wandsworth, England

    Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    Right on time @ThreeUK @ThreeUKSupport the usual daily turn off of data services. It’s like clockwork. You’re a absolute joke of a company. Can no longer even provide the 0.65mbs service! Suppose turning it completely off makes no difference.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • leader_music Richard Leader Music - Leader's American Pie (@leader_music) reported

    @ThreeUKSupport I think I have hacked it Though would be nice to get an actual signal!

  • Grizzly_media Grizzly Media (@Grizzly_media) reported

    @ThreeUKSupport hoped it would be back to normal now…. I’ll need to change provider if this is the quality of signal now :(

  • concretel10n ConcreteL10n (@concretel10n) reported

    @ThreeUKSupport Why can't I just do it how I want? I don't like how I don't have the option to - I'll do the song and dance, then always get put through. My issue is the choice has been taken away from me, but the option appears to still be there.

  • yazjd89 Yaz (@yazjd89) reported

    @ThreeUKSupport When making calls it shows the ported (correct) number. When somebody texts/calls the ported number it comes through to the new SIM fine. The issue is when I text someone it comes though with the temporary number. Texts seem to be the only thing wrong.

  • shamkhan4 S HUNCHO 🇵🇰 (@shamkhan4) reported

    I just wanna say @ThreeUK is the worse network i get better signal when im im pakistan and thats bad but this is ***************

  • Nooraa_N Noora A.Aziz (@Nooraa_N) reported

    @ThreeUK Hello, my phone has no network always ! Do I need to order a new SIM card ?

  • mrtariqmahmood Tariq Mahmood (@mrtariqmahmood) reported

    @ThreeUKSupport you've taken over £300 from my account today, because due to your woefully poor security all someone needs is a DoB and postcode to access a customers account. To say I'm upset is an understatement.

  • chaz_6 🇪🇺 Chaz6 🇪🇺 (@chaz_6) reported

    @ThreeUKSupport @OnceUponASophie Why? That does not make sense. Why would you need to use a third party service when the device is directly connected to *your* network?

  • concretel10n ConcreteL10n (@concretel10n) reported

    @ThreeUKSupport I like to get my addons when I want them - I call 333, so I can top up while doing other things, and the last handful of times I get a recorded message and put through to someone who will only try and sell me a contract, not help with the call.

  • Three_Is_Broken Broken Three UK (@Three_Is_Broken) reported

    @leader_music @ThreeUKSupport Good luck. Normally you experience issues after the cooling off period. My advice would be run, run as fast as you can!