3 (Three) Outage Report in Esher, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (26%)
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Phone (18%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Esher, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Twickenham, Croydon, Reigate, Woking, City of London, Hammersmith, Kensington, Wandsworth, Hounslow, Redhill, Morden, Datchet and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| City of Westminster |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Waleed Al-Zuhair
(@waleedtalzuhair) reported
from
Kensington, England
Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Dean Carr
(@DeanCarr15) reported
from
Camden Town, England
@ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport I can’t get anything on 4G as you can see by the screenshot despite your coverage checker saying the signal is excellent. This issue has been going on for ages. It’s not my sim or phone as my daughter is having the same problem.
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport My upgrade is due in July and I’m having serious doubts about whether to renew with 3 after 8/9 years due to the terrible signal. Looking at your timeline this is happening in a lot of locations and 3 appear
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Elliot Hughes
(@ElliotJH) reported
from
Camden Town, England
@ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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C
(@COCOCHAPZ_) reported
from
Ealing, England
@ThreeUK you lot need to fix up
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Raghunath S Iyengar
(@ragwhos) reported
from
Islington, England
@ThreeUKSupport Thanks for your help. I'll try tomorrow. Like I said I don't trust the IVR I got to today, but I've made a payment just in case and it did it has accepted it. I hope you could check it
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Christina Ann
(@christinaann_x) reported
@ThreeUK don't know whether you can help I've added additional line this morning and I still haven't received my confirmation email and due the device tomorrow. Help
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Fay
(@fayzi_ox) reported
@ThreeUKSupport hi I’m unable to connect to the internet without Wi-Fi but the service checker says no issues. Do you have any outages in the Derby area please?
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Kitty91
(@Lyekka91) reported
@ThreeUK your app is terrible. My partner & I both had your app on our phones but every time we tried to log in, apparently our passwords were wrong. When we tried to change our passwords we got told we needed WiFi.
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Michael
(@snowshoos) reported
The social team @ThreeUKSupport will be like ‘oh, let us look into that…’ – but the phone team have been bloody awful. It’s one thing to let some random fraudster into my account – but quite another not to investigate the fraud properly, or diligently.
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✨Louise Bartle✨
(@19louiseb82) reported
@ThreeUKSupport I have no service this morning. Only working when connected to Wi-Fi. I will now not be able to use phone once I leave house. Not receiving texts. Have been having issues with 4G also for over a week. Waiting for new sim but has not arrived.
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Craig Farrar
(@NytroLTFC) reported
@ThreeUK I'm extremely bored of having hardly any mobile signal in most places I go on your network. Never ever get 4g as a minimum. Usually have to drop my phone down to 3g only to get anything to work. Bought this up hundreds of times to people in stores and online
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H🏖🗺
(@hls1978) reported
@ThreeUKSupport Well thanks. I work remotely. 10 days of no network. Will I be compensated for this??
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SportsMadMCR
(@SportsMadMCR) reported
from
Manchester, England
@ThreeUKSupport my voice isn't being picked up on calls. Microphone works as done WhatsApp voicenote. Mute isn't on. Any issues with masts? I can hear them!
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Thomas
(@ryttoss) reported
Dear @ThreeUKSupport it is completely unreasonable for you to blacklist my phone because I tried to use data abroad, which I am entitled to do as part of my plan. I now cannot even call emergency services should I need them. This defeats the purpose of having a mobile abroad.
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@MatStace
(@MatStace) reported
Lots and lots of SSL errors via my @ThreeUK mobile tethering tonight, which is rather annoying when trying to browse the web. Shame that my home broadband order was screwed up by EE so that two weeks after moving, I'm still stuck on 3G tethering...