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3 (Three)

3 (Three) outages and service status in Esher, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Esher, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 54% Internet (54%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Esher, England

The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Teddington, Hammersmith, City of Westminster, Southall, Fulham, Hounslow, Wandsworth, Islington, Chertsey, City of London, Paddington, Mitcham, and Epsom.

CityProblem TypeReport Time
London Internet 5 hours ago
Croydon Wi-fi 19 hours ago
London Internet 1 day ago
Teddington Internet 1 day ago
Hammersmith Internet 3 days ago
London Total Blackout 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • athleticresults
    Athletics Statto (@athleticresults) reported from Southall, England

    All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!

  • mrtimenglish
    Tim English (@mrtimenglish) reported from Ealing, England

    @ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job

  • wanderlaurst
    lauren (@wanderlaurst) reported from City of London, England

    @ThreeUKSupport Also, I was promised 5G was in my area but now it’s clear it was anything to make a sale. I’m a business customer with you for mobile, I can’t believe how badly this is being handled.

  • wanderlaurst
    lauren (@wanderlaurst) reported from City of London, England

    @ThreeUKSupport That # routes me to a call center in India & I’m tired of that. I want this sorted, I’m a business account & my business cannot run without internet. I installed hub on Friday & it’s Tuesday and no one has gotten back to me without me pushing. I deserve better service than this.

  • stevekennedyuk
    Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    What’s wrong with @ThreeUK in NW3 on Haverstock Hill can’t get any signal

  • wallingford73
    Jim The May Swan (@wallingford73) reported from Camberwell, England

    @vintageshimano @CycleMummy @PompeyCyclist @ThreeUK Sadly they can add missing charges to the period that the original invoice covered and either raise a credit note and rebill that period or issue an additional invoice for the missing charge.

  • bluemoonstar
    🗺Nick (@bluemoonstar) reported from Camberwell, England

    @ThreeUKSupport Jacq, how about all the way along the river from Battersea Bridge to Blackfriars. Really really poor.

  • astravolemova
    A. Stravolemova (@astravolemova) reported from Kensington, England

    Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks

  • abiialdridge
    Abi Aldridge (@abiialdridge) reported from Islington, England

    @ThreeUKSupport Ridiculous when you think I’ve been a customer for over 9 years, have recommended @ThreeUK to so many people, got all my family using you and have a second contract with you. Customer service has really gone downhill since I first joined 👎

  • abiialdridge
    Abi Aldridge (@abiialdridge) reported from Islington, England

    @ThreeUKSupport Appreciate your help but it’s not really good enough tbh- think it’s time to cancel after the shocking customer service I’ve had recently. Lied to by a store, hours wasted on the phone & now I can’t even get my money back (for YOUR mistake) without wasting more time on the phone.

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • skkthfc61
    Spencer (@skkthfc61) reported from City of London, England

    @ThreeUKSupport Your service is London is somehow getting even worse. Any chance of being less useless. Obviously no need to put yourselves out

  • craigr98_2016
    Craig R 🇹🇩🌹 (@craigr98_2016) reported from Hillingdon, England

    @ThreeUKSupport are there issues with your in the #ub10 area being having issues since yesterday on and off. Data connection keeps dropping.

  • socialPolly
    Alex Pollock (@socialPolly) reported from Camden Town, England

    @ThreeUKSupport Still not working.

  • angelspitten
    I am the hip-hop-a-potamus (@angelspitten) reported from Camden Town, England

    @ThreeUK wtf is going on with your network today I've had such spotty reception even though it's saying I have full 4 g

  • resoai
    Alexey (@resoai) reported from Camden Town, England

    @ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.

  • wallingford73
    Jim The May Swan (@wallingford73) reported from Camberwell, England

    @CycleMummy @vintageshimano @PompeyCyclist @ThreeUK That's pretty appalling customer service and any decent service provider should write that off and not bill you for it. But if it was a service that you received they are technically allowed to charge you for it. If you didn't receive it then they are not

  • joshmarston92
    Josh (@joshmarston92) reported from Lambeth, England

    @ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫

  • reyes
    The Hills Have Reyes (@reyes) reported from Camden Town, England

    @StopFundingHate @ThreeUK Don’t be ***** @ThreeUK. From a customer.

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ChintuT09340336
    Chintu Tiwari (@ChintuT09340336) reported

    @zbmb90 @ThreeUKSupport Contact now balance credit debit problem (9523700492) refund prossess

  • ApokalypzeUK
    Jayceon Wentworth🇺🇦 (@ApokalypzeUK) reported

    @ThreeUK cannot access app, website and my google search is locked by provider... WTF you doing?

  • Confusezeus
    Nadim Shehadi نديم شحاده (@Confusezeus) reported

    Can anyone understand @ThreeUK’s attempts to get rid of its customers? Any recommendations what service to change to?

  • Jay1_________
    J (@Jay1_________) reported

    @Mrwhosetheboss Even in the UK some places don't even have decent 4G coverage, honestly I can see 5G being used for home broadband but with the rollout being slow I don't think many companies have jumped on that potential yet (I can only think of @ThreeUK)

  • david49051866
    Crewman19 (@david49051866) reported

    @ThreeUKSupport Not at home but whenever im in Newcastle which can be 4 times a week I rarely get a decent signal.

  • Andrewzagreen
    Greenie (@Andrewzagreen) reported

    @ThreeUK @ThreeUK @ThreeUKSupport still as crap after your recent work to improve it. Not acceptable. Sort it out its been months that ive had to put up with speeds in single figures at best.

  • JosephM25411340
    tenebridger (@JosephM25411340) reported

    @ThreeUKSupport I have been less than impressed with your service thus far but I'm gonna be fair but I've actually had someone helpful on webchat.

  • Verringer
    Chris 🐙 (@Verringer) reported

    Personally find it hilarious that it's not possible to change an account password on @SMARTYMobileUK (@ThreeUK) without paying them and the support are of no help. 🚩

  • dadnante
    chris tuttle (@dadnante) reported

    @ThreeUK so disappointed with your upgrade service. Attempt #1 use app upgrade receive confirmation emails. No phone arrives. Live chat. Sorry that phone no longer available. Attempt #2 live chat. This phone is available. Agreed confirmation emails received no phone. #3 we'll see

  • mycampervan
    Mycampervan (@mycampervan) reported

    I meant to post yesterday that you can now connect your Apple Watch to the @ThreeUK network using the Watch app on your phone - it’s £7 extra on your monthly plan