3 (Three) Outage Report in Esher, Surrey, England

Problems in the last 24 hours in Esher, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Esher, England

The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Southall, Fulham, Hammersmith, Hounslow, Wandsworth, City of Westminster, Islington, Chertsey, City of London, Paddington, Mitcham, Epsom, and Kensington.

City	Problem Type	Report Time
London	Phone	6 hours ago
London	Internet	13 hours ago
London	Internet	14 hours ago
London	Phone	14 hours ago
Croydon	Internet	15 hours ago
London	Internet	15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

• 
  Mark M (@DrunkRes) reported 21 seconds ago from Camden Town, England

  @ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...

• 
  Dark Side Lion (@Holloway_Zoo) reported 1 minute ago from Islington, England

  @ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere

• 
  Roses Finds (@Roses_Finds) reported 2 minutes ago from Wandsworth, England

  Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2

• 
  Waleed Al-Zuhair (@waleedtalzuhair) reported 3 minutes ago from Kensington, England

  Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike

• 
  Paul N (@londonpommie) reported 10 minutes ago from London, England

  Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

• 
  Andrew Pines (@AndrewRPines) reported 15 minutes ago from Camberwell, England

  @ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.

• 
  Craigy B (@CraigyBEsq) reported 16 minutes ago from Wandsworth, England

  @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

• 
  C (@COCOCHAPZ_) reported 20 minutes ago from Ealing, England

  @ThreeUK you lot need to fix up

• 
  Nick Lovell (@NickLovell_) reported 30 minutes ago from London, England

  @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

• 
  Dark Side Lion (@Holloway_Zoo) reported 40 minutes ago from Islington, England

  @ThreeUKSupport I can’t get anything on 4G as you can see by the screenshot despite your coverage checker saying the signal is excellent. This issue has been going on for ages. It’s not my sim or phone as my daughter is having the same problem.

• 
  Nickle Arse (@Brunts1980) reported 42 minutes ago from Lambeth, England

  @Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!

• 
  Sam Burrin (@Sburrin7) reported 42 minutes ago from Wandsworth, England

  Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.

• 
  James Barnham (@JWBarnham) reported 43 minutes ago from Wandsworth, England

  @ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.

• 
  Roses Finds (@Roses_Finds) reported 45 minutes ago from Wandsworth, England

  Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace

• 
  Nick 235 (@music235) reported 45 minutes ago from Brentford, England

  @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

• 
  Elliot Hughes (@ElliotJH) reported 50 minutes ago from Camden Town, England

  @ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.

• 
  Dark Side Lion (@Holloway_Zoo) reported 51 minutes ago from Islington, England

  @ThreeUKSupport My upgrade is due in July and I’m having serious doubts about whether to renew with 3 after 8/9 years due to the terrible signal. Looking at your timeline this is happening in a lot of locations and 3 appear

• 
  αℓεxαη∂яα ℓεgσυιx (@Legouix) reported 53 minutes ago from Chertsey, England

  @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

• 
  Dark Side Lion (@Holloway_Zoo) reported 55 minutes ago from Islington, England

  @ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.

• 
  chris crowley (@SW19lunchie) reported 60 minutes ago from Merton, England

  Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Claudine HD (@claudinehd7) reported 3 minutes ago

  Really @ThreeUK in your words (and I have the screen shots to prove it) you PROMISE to credit/refund for the lack of service in September 2020 for 4 months ... 12 months on nothing, no network and now as I'm leaving you won't refund me at all ... @MartinSLewis @WhichUK

• 
  ry (@MrScarzy) reported 4 minutes ago

  Goodbye @ThreeUK… poor deals poor customer service. Hello @EE 🥰

• 
  Courtney Griffiths (@cjjgriffiths) reported 6 minutes ago

  @ThreeUK My sim has not worked for 3 days + it's impossible to get through to customer service, finally spoke to someone today + the guy said he'll have to look into next Friday when he's back from annual leave!? i need my phone now

• 
  David Crompton (@_DavidCrompton) reported 11 minutes ago

  @ThreeUKSupport It's just started this evening. You're telling me that I will be without internet for 4 days? How do I find out about compensation for loss of service?

• 
  Green (@greenyenergy) reported 13 minutes ago

  @ThreeUKSupport Hi! Very frustrated with this appalling service now! Tried to top up via 444, said my account isn't recognised (been with three for years!). Second time just got "if that's all for now, just hang up" etc. I don't really want to use a voucher, how else can I top up

• 
  Angela Drummond (@AngeDrummond) reported 13 minutes ago

  @ThreeUK Hi I recently got a phone from my acc for a family member. She was to pay me every month, she said you called her and told her to move the bill to her count. I’m hesistent due to it being my name it’s under. Would I call her without calling me? I need help.

• 
  Mathew🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported 13 minutes ago

  @jameshowells85 @ThreeUKSupport It’s shocking mate went like 2 months through lockdown with no signal in work yet still had to pay a full bill🙄 literally goes down weekly now there terrible

• 
  H. (@hayds_g) reported 13 minutes ago

  @ThreeUKSupport are you having issues logging people into the My3 app? Been trying most of the day with no luck.

• 
  Shondell (@NipsFlows) reported 13 minutes ago

  It's very unfair Im paying my phone bill after I've had appalling signal all week. @ThreeUKSupport it's been at least two weeks of bad signal you guys need to nice all your customers or we're going else where

• 
  Andy (@AndrzejSurek) reported 17 minutes ago

  @ThreeUK Fix problems first, good advice...