3 (Three) Outage Report in Esher, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Esher, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, Guildford, London, Woking, Merton, Slough, Southall, City of Westminster, Redhill, Wallington, Windsor, Islington, Godalming, Epsom and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Guildford |
Internet | |
| London |
Internet | |
| Woking |
Phone | |
| Merton |
Phone | |
| Slough |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
@efjaebe @ThreeUK EE customers have issues too. All networks have problems in dense areas where a lot of users are demanding higher levels of data than ever before.
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Ben Nuttall 🏳️🌈🚗⚡️
(@irbenji) reported
from
Paddington, England
Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!
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Lori Haley Fox
(@lorihaleyfox) reported
from
Paddington, England
@ThreeUKSupport @ThreeUK 2/2 I understand that people steal - but seriously - set up an area in your store where customers can hold the phone they’re about to purchase. IT’S A PHONE. You hold it to use it!!!! Not a happy customer.
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Paris Preeeerb
(@ValentineMick) reported
from
Islington, England
@ThreeUK your network has been such a piece of fkn shit this past month +... be better
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Adrian Musto
(@adeymusto) reported
from
Brentford, England
@ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.
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Niara
(@kneeara) reported
from
City of London, England
@ThreeUKSupport I found out the reason , for some reason you deactivated my sim card before I received the new one which was being sent to fix my network issues. It meant no one at work could reach me all day and I could not make any call.
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Naresh Vaneshwar
(@nrshq) reported
from
Croydon, England
Near West Croydon and the internet sucks @ThreeUK. @YouTube videos are suffering to load!!! 😠😠
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Rihards
(@R5Latvia) reported
from
London, England
@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/
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Liam Nelson
(@LiamGNelson) reported
from
City of London, England
@ThreeUKSupport hi there. I cannot use any data on my phone when I am located at work in EC4M 7AW despite phone saying I have a reasonably good 4G signal. Seems to be fine elsewhere in London though.
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Andrew Keates
(@andrewkeates) reported
from
Merton, England
@samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.
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🗺🇪🇺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.
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Andrew Keates
(@andrewkeates) reported
from
Merton, England
Incredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.
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Nickle Arse
(@Brunts1980) reported
from
City of London, England
@ThreeUK Well im still waiting an update on my official complaint
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aj
(@aqthelad) reported
from
Merton, England
@ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too
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🗺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@Garryc0nn0r @ThreeUK Absolutely bunch of crooks and they know it! Charging for a service which they dont deliver!
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Nick Stephen
(@nshancock) reported
from
City of London, England
I’ve just spent 2 weeks in the USA using the @ThreeUK GoRoam and had perfect signal and fast 4G the entire time. I come back the the U.K. and revert back to the awful slow ‘4G’. Sort it out @ThreeUKSupport - you used the be great. Service in my own country is crap nowadays!
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@SimSmithy @ThreeUKSupport @ThreeUK @Three_Is_Broken Yep! I got them down to 6 months free line rental but even that couldn’t stop me from leaving the worst phone provider in the uk!
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Ruth Elleson
(@RuthElleson) reported
from
Camberwell, England
@hollieenelsonn @BenThapa82 @ThreeUK Appreciate this doesn’t solve the problem, but I’ve turned mine onto 3G only a few days ago and it works fine for most things.
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PelhamB
(@PelhamB) reported
from
Croydon, England
@ThreeUK you are literally the most incompetent mobile network. I returned a home signal box to you on Dec 18th, have provided proof of this TWICE by email and you have still sent me a bill for £75. This is the second time your Norwich centre have lost a returned signal box
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𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜
(@gundisalvus19) reported
from
Paddington, England
Hi @ThreeUK. Guys you need to improve your service, how is it possible to be at home (London Z2) "using the 4G" & I'm not even able to load Netflix on my phone. Honestly, I was considering upgrading, but with this service maybe I'll have to change provider. Thanks 🦾
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Angry Customer
(@OMERTA600) reported
@ThreeUKSupport If you want a company that just takes your money and don't appreciate you then Three UK is the mobile Network for you. I joined three, 4 yrs after they started operation thats10+ yrs ago. This year when Its upgrad time I asked for prices to reflect my loyalty.>>>
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tumi
(@justpraisee) reported
@ThreeUK I pay you lot too much for my WiFi to be this bad😭
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Lucy Lou
(@LucyLou25967015) reported
@ThreeUKSupport why for last 4 days has my Internet speed been so slow I'm not even getting 2mbps. There's no issues in my area and don't fob me off telling me turn device off etc I've done it all. Service stinks
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Laura
(@LauraCoffin_OT) reported
@ThreeUKSupport I have contacted your customer service (via chat) 4 times in the past 2 weeks to request a sim replacement after my phone was stolen. No sim ever arrives! I am so close to just cancelling my contract. So frustrated.
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𝓓𝓪𝔀𝓼𝓸𝓷 ♕
(@Daws0n___) reported
@alfwbaV4 @ThreeUK Awful provider. My mate use to brag they offered the best data for money (which is true) - but having lots of data is pointless if you can't use it.. You due an ooc soon?
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Mitesh Mistry
(@MitzyM82) reported
@ThreeUKSupport hi guys, is there a mast issue in SK15 1HW last few days and today little or no signal for voice or data.
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Maimona
(@MaimaiKhan8) reported
@ThreeUK the worst customer service I have every received. Spoken to 7 agents, phone cut 3 times... apologies 7 times. My new phone never arrived #worstnetworkprovider
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Stephen
(@Stephen05162653) reported
@ThreeUK I have been without a phone signal for 9 days, they say faulty sim card .... but 9 days, and hours on chat to be told tonight that I have to wait another 48 hours! Pathetic customer service Don't get a contract with Three UK
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HEY YOU!
(@melodyscarlett) reported
@ThreeUKSupport As if anyone reads the small print! I have been a Three customer for over 10 years! and for the sake of £35 you won't even offer me a refund. Tight ****** and shoddy.
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Scott Isaacs
(@monkey596) reported
@ThreeUKSupport Thank you for your response. 0BT is second half of postcode. Just back from shops, no apps would work when not on WiFi 😳 Have had very positive experience with 3 in the past but issues recently. Handset is iPhone 6