3 (Three) Outage Report in Esher, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Esher, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at 3 (Three)
3 (Three) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Esher, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Epsom, City of Westminster, Kensington, Fulham, Southall, Croydon, Wandsworth, City of London, Hammersmith, Paddington, Islington, Camden Town, Hounslow and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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🗺Nick
(@bluemoonstar) reported
from
Camberwell, England
@ThreeUKSupport Jacq, how about all the way along the river from Battersea Bridge to Blackfriars. Really really poor.
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Spencer
(@skkthfc61) reported
from
City of London, England
@ThreeUKSupport Your service is London is somehow getting even worse. Any chance of being less useless. Obviously no need to put yourselves out
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Abi Aldridge
(@abiialdridge) reported
from
Islington, England
@ThreeUKSupport Ridiculous when you think I’ve been a customer for over 9 years, have recommended @ThreeUK to so many people, got all my family using you and have a second contract with you. Customer service has really gone downhill since I first joined 👎
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Martin Walker
(@MartinWWalker) reported
from
Kingston upon Thames, England
@ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly
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Alexey
(@resoai) reported
from
Camden Town, England
@ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.
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I am the hip-hop-a-potamus
(@angelspitten) reported
from
Camden Town, England
@ThreeUK wtf is going on with your network today I've had such spotty reception even though it's saying I have full 4 g
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lauren
(@wanderlaurst) reported
from
City of London, England
@ThreeUKSupport That # routes me to a call center in India & I’m tired of that. I want this sorted, I’m a business account & my business cannot run without internet. I installed hub on Friday & it’s Tuesday and no one has gotten back to me without me pushing. I deserve better service than this.
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@vintageshimano @CycleMummy @PompeyCyclist @ThreeUK Sadly they can add missing charges to the period that the original invoice covered and either raise a credit note and rebill that period or issue an additional invoice for the missing charge.
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@CycleMummy @vintageshimano @PompeyCyclist @ThreeUK That's pretty appalling customer service and any decent service provider should write that off and not bill you for it. But if it was a service that you received they are technically allowed to charge you for it. If you didn't receive it then they are not
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Josh
(@joshmarston92) reported
from
Lambeth, England
@ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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The Hills Have Reyes
(@reyes) reported
from
Camden Town, England
@StopFundingHate @ThreeUK Don’t be ***** @ThreeUK. From a customer.
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Alex Pollock
(@socialPolly) reported
from
Camden Town, England
@ThreeUKSupport Still not working.
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
Hillingdon, England
@ThreeUKSupport are there issues with your in the #ub10 area being having issues since yesterday on and off. Data connection keeps dropping.
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lauren
(@wanderlaurst) reported
from
City of London, England
@ThreeUKSupport Also, I was promised 5G was in my area but now it’s clear it was anything to make a sale. I’m a business customer with you for mobile, I can’t believe how badly this is being handled.
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Abi Aldridge
(@abiialdridge) reported
from
Islington, England
@ThreeUKSupport Appreciate your help but it’s not really good enough tbh- think it’s time to cancel after the shocking customer service I’ve had recently. Lied to by a store, hours wasted on the phone & now I can’t even get my money back (for YOUR mistake) without wasting more time on the phone.
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Tim English
(@mrtimenglish) reported
from
Ealing, England
@ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
What’s wrong with @ThreeUK in NW3 on Haverstock Hill can’t get any signal
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrea M 🏳️⚧️🦖🏴🦕🇺🇦
(@1963AndreaM) reported
@ThreeUKSupport Serious performance issues in the South West with virtually no speed to connections on mobile internet
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🍦Wobbly Boater 🍦
(@WobblyBoater) reported
@ThreeUK what a waste of 20mins calling your customer sales to buy Apple Watch. You would think they would know what mm stand for. Didn’t know anything about product unless they looked it up. Couldn’t transfer me to anyone else. Hard to understand due to accent. One lost customer
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👩🏻Zoe 🐱Yuri 🦄Huffles
(@hendryx) reported
@ThreeUKSupport I recently switched to Three as my phone network (bringing my number over) and believe that I am therefore entitled to a £250 pre-pay card as per the promotion. I know I have to wait for up to 45 for it but when should I get confirmation it's coming? Thank you. ♥
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Connor Gater
(@ConnorGater) reported
@ThreeUKSupport Hi Three, I’m currently having service issues in my area?, can a check be done to see if there’s something up with my local mast?
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Steve
(@SteveMeek82) reported
@SkyHelpTeam Fibre broadband not available at my home location, only 4g, and only @ThreeUK provide a signal here. Can usually download in excess of 20mbps, but sky programnes fail to download roughly 80% of the time with a 'remote connection failure' error.
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Claire Jenkins 🇺🇦
(@dinkypinkygirly) reported
@AlStewartOBE @RoyalMail @ThreeUK 3 are the pits. Only way of getting to speak to someone in the UK is via twitter. Had angry reps in Indian call centre screaming at me after I'd closed my account. Never again.
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Anne oparah
(@anne_3oparah) reported
@ThreeUK PLEASE AVOID 3 NETWORK SCAM!!!
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🏳️🌈🇬🇧 Markie
(@Lonmark1980) reported
@hunter_rhia @ThreeUK Yeah same me too. It seem pretty poor signal area. I'm kindly fed up with it. I'm thinking about quite Three and join other phone operations!!!
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C Li
(@Ch3ukl1) reported
@ThreeUKSupport according to your website there is no issue with the network in the area but there's been no service all day. Signal has been on and off to.
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🤍𝑲𝒂𝒚𝒍𝒆𝒊𝒈𝒉 𝑯𝒆𝒍𝒆𝒏 𝑾𝒂𝒕𝒔𝒐𝒏 🤍
(@Kayleighhelen91) reported
Just received the most horrendous customer service from @ThreeUK. Not impressed to say the least.