3 (Three) Outage Report in Esher, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at 3 (Three)
3 (Three) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Esher, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Kensington, City of Westminster, Woking, London, City of London, Islington, Hounslow, Croydon, Guildford, Merton, Slough, Southall, Redhill, Wallington and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Kensington |
Internet | |
| City of Westminster |
Internet | |
| Woking |
Internet | |
| London |
Internet | |
| City of London |
Phone | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Amel
(@AmelTalli) reported
from
Islington, England
Really annoyed at @ThreeUK for three days now I have had no service. Unable to make calls or text. Endless promises that it will be fixed and dealt with and nothing has happened.
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Amel
(@AmelTalli) reported
from
Islington, England
I’ve been offered £5 then £10 and now gone to £20 off my usual bill. Yet I still have no service. I’ve called @ThreeUK , and used the chat live both been very unhelpful. All these promises made just to get ride of me. This is sly customer service
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Ben Stewart
(@barbicanben) reported
from
Merton, England
I've done it - after years of being on the @ThreeUK network I've just ordered a SIM from @EcotalkMobile and will port my number as soon as it arrives. Cheaper than my old Three tariff, good for the environment, and the data speeds can't be any worse than Three!
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Paul Lagan
(@CFCJourno) reported
from
London, England
I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones
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Jake Cohen
(@JakeFCohen) reported
from
Kensington, England
Here’s @ThreeUK claiming they don’t have enough £££ to invest in or properly support the @Lionesses, so instead are trying exploit their success for free. Right, the same @ThreeUK that announced annual revenues of £2.4 billion in March + whose parent company has £125b in assets.
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▼▲ JΞNNIFΞR ▼▲
(@Mrs_JRD) reported
from
City of London, England
@ThreeUKSupport I've had no mobile signal for over a week in my central London office. The website keeps saying it will be fixed on that day yet never does. Shocking service. Extremely unhappy as I cant make or receive any calls. I'm not in the middle of nowhere!
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Amel
(@AmelTalli) reported
from
Islington, England
All my calls have been diverted to the India’s teams of @ThreeUK and still use the same lines “give me 2 hrs, and then it’ll be fixed” or “24hrs and it will be done” “there’s maintenance issues”
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Ant G
(@antjpg) reported
from
London, England
In central London today and seriously crap reception from @ThreeUK as per usual.
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Jason White
(@JasonWhite09) reported
from
Hammersmith, England
@JakeFCohen @ThreeUK Totally agree and wouldn’t want to see this as a trend when women’s football is in such an exciting period of potential commercial growth. It only became weird when you started getting bizarre clap backs from a phone network...
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Pedro Lamas
(@pedrolamas) reported
from
Islington, England
.@ThreeUKSupport tells me the @ThreeUK InTouch app is being discontinued with no alternative to customers that have poor signal in their homes, unless we change to a new phone. I'm not happy with this and will consider changing both my phone and wife's to a different operator.
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Tony Dempster
(@tonytheplumber1) reported
from
City of London, England
@ThreeUKSupport we have a Relish Box but it’s not giving WiFi signal. We have reset box etc but still not working. Is network down
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LeFred
(@fredheymans) reported
from
Camden Town, England
@ThreeUK when will you sort out reception/ coverage in Hampstead. Everything from Rosslyn Hill NW3 to South End Green is basically a dead zone for Three reception and it’s been like this as long as I remember. Fix it please.
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Pandora Lloyd Harvey
(@_Panz_) reported
from
Paddington, England
@ThreeUKSupport I've been a customer for years and years. Yes, WiFi calling and texting has been vital over the last few years, especially now on the TFL network. I'm disappointed that I may have to change to a different provider if you can't offer this service any longer.
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Jake Cohen
(@JakeFCohen) reported
from
Hammersmith, England
@Leigh_Moore @ThreeUK Leigh, the problem with this particular campaign is that its parasitic marketing trying to exploit the success and hard work of the @Lionesses for the company’s own benefit and providing no meaningful contribution to the athletes or the sport
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Jake Cohen
(@JakeFCohen) reported
from
Kensington, England
@ThreeUK @emmahayes1 just to clarify, @ThreeUK itself earned £2.4 billion last year, your parent company earned £28b. Still seems like enough to properly invest in + support women’s football rather than trying to exploit these athletes’ success for free by using hamfisted ambush marketing tactics.
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Lauren Turner
(@BabyfaceLau) reported
from
Croydon, England
@ThreeUKSupport Nope never! Very confused 😂
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mary mandefield
(@mandefieldx) reported
from
Lambeth, England
Thank you @ThreeUKSupport for fully keeping me waiting for LONG. Trying to cancel a sim after your customer advisors told me.inhave dual sim when i do not
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Matt Lawley
(@mattlawley703) reported
from
Islington, England
@ThreeUKSupport I’m trying to create and account to top up but on entering and submitting a password I get my3auth.text.generic.error really frustrating. Just want to top up for a mobile WiFi device. Help!
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Lorenzo Talotti
(@LorenzoTalotti) reported
from
Lambeth, England
@ThreeUKSupport Hi, it still doesn’t work at all. I turned on 4G data under suggestion of a 3 store but still nothing. A week ago it worked very well while I was home, now as soon as I step into my house, it starts not working at all.
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Jake Cohen
(@JakeFCohen) reported
from
Brentford, England
@ThreeUK @Lionesses nah, you’re engaging in a poor attempt at ambush marketing and virtue signalling about “supporting the @Lionesses,” but wont actually spend any of that £4 billion profit on investing in the game or you know, actually supporting the squad
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sudesh Loi
(@SudeshLoi) reported
So happy me and my wife have left 📵 @ThreeUK looking forward to a better service and signal with 📲 @O2 👍🏾 #o2 #network #service
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Jessica Simpson 🇬🇧🇬🇧🇬🇧
(@Jess_Simpson645) reported
2/2 I am having to scroll through all the logged calls in order to find out who else has called me, calls I missed. On the worst day they tried to reach me 30 times! @ThreeUK
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Daniel Miles
(@DanMiles_92) reported
@ThreeUKSupport Broadband completely down again - even though no reported outage in the area. This is getting a bit silly.
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Just Jay the IT Grump
(@SuperDuperJay69) reported
Hi @O2 what are you monthly SIM only deals right now? I'm just asking as @ThreeUK is making people move away with their stupid roaming charges
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1x1
(@1x1_NFT) reported
Has anyone experience of using a @ThreeUK plug and play 4G Hub? Any good? Broadband options in our new area are terrible - just need something to bridge the gap for a bit.
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Katie Charlotte
(@KatieCharlieL) reported
@ThreeUK absolutely abysmal service tonight. Preordered my new iphone a week ago, mine is delayed. My partner ordered a new one 4 HOURS AGO and hers isn’t?! Can’t even change the colour to ensure a delivery tomorrow. Appalling.
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Kath Francis
(@K4thfrancis) reported
@ThreeUKSupport I've got the text thread as well as the chat screenshots. Am waiting for a deadlock letter and will be going to the ombudsman as the service I've received has been terrible.
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Darren Woods
(@spinneywoods) reported
@ThreeUK why after so many years of business is your service still shite in London
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Nancy Hilda
(@NancyHilda) reported
@ThreeUKSupport I cannot access my voice mail . It hang up as soon as I dial
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Weather Paul
(@weathrpaul) reported
@ThreeUK your indoor performance is shocking. I was duped into a contract when I was told it would be a 1 month rolling. When I'm out and about, signal keeps dropping and 5g is meh at best sometimes, worse than 4g. I asked to leave when I told you I was duped and told tough (1/2)