3 (Three) Outage Report in Esher, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Esher, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: City of Westminster, London, City of London, Sutton, Kensington, Southall, Hammersmith, Ealing, Fulham, Islington, Croydon, Hounslow, Paddington, Redhill and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Total Blackout | |
| London |
Phone | |
| City of London |
Total Blackout | |
| London |
Internet | |
| Sutton |
Internet | |
| Kensington |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
Yet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Martin Walker
(@MartinWWalker) reported
from
Paddington, England
@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?
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GerryC
(@gerryn19) reported
from
Islington, England
@ThreeUK you really do need to sort your customer service. 2 days & 2 hrs 11 mins & speaking to 7 different ppl later I don’t have a resolution. Why won’t you match my new BB deal to that of my friends, £17 5G 24 months? I’m trying to add an additional contract #3isrubbidh
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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Sven Herold
(@svenherold) reported
from
Wandsworth, England
@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ricky
(@Ricky66824162) reported
@ThreeUKSupport hi... i bought a phone outright from you which is unlocked. I keep getting notifications for Three services and the app updater tries to make me install TikTok and other useless crap I don't want or expect on an unlocked phone. How do I stop this please? 🙏
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UnknownB
(@UnknownT890) reported
@ThreeUK customer services has been so useless for me today, ruined my entire day😡
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Grid56126
(@grid56126) reported
@virginmedia So in the meantime NOBODY is able to discuss how I leave the contract I have with you that IS NOT BEING FULFILLED - I wonder if @o2 or @ThreeUKsupport will be happy to take my business. I cannot see any issues on their sites like on your forums.
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Richard Gendal Brown
(@gendal) reported
@virginmedia @ThreeUK The message - from the morons at @ThreeUKS - says I have to use to *their* access point instead. EXCEPT… they don’t have access points everywhere. Eg nothing on Elizabeth Line. So they’ve disabled support for Virgin - which worked - in favour of their system - which doesn’t.
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millie💕
(@m_ldnn_) reported
sorry. @ThreeUKSupport how long will peckham have ONE bar of service .. this is abysmal.
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Ricky
(@Ricky66824162) reported
@ThreeUKSupport Does Three get money from TIkTok & Pinterest to encourage me to install those awful apps? I am curious about how it works and what the motivation is to earn extra money from me even tho I've purchased a phone and am in a year long contract. Seems a bit greedy, don't you think?
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Ryan
(@ryanlgray) reported
@ThreeUKSupport I’m currently in the US, trying to use my phone and being told I need to make a payment. I am on a contract and my bill payment date is later this week. I don’t have any spending cap set. Help how can I use my iPhone as I need to.
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Emma
(@messy1989) reported
Such a shame @ThreeUK was not able to offer as good a deal as @O2 even as a long standing customer. I do appreciate the lengths the advisors went to to try and retain me, unfortunately it wasn’t good enough
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Niall Saville
(@niallds) reported
Me: I can't receive calls @ThreeUKSupport: We'll look into that for you One week passes @ThreeUKSupport: We couldn't call you so we closed the complaint
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Lee Dickinson
(@leedicko147) reported
I have had some poor service in my time, but no one has stooped as low as @ThreeUK @ThreeUKSupport . "All calls are recorded", but still persist in lying to a loyal customer. In complete disbelief as to how I have been treated. Ombudsman Services it is.