3 (Three)

3 (Three) Outage Report in Esher, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Esher, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Esher, Surrey, England 12/01/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Esher, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Guildford, London, City of Westminster, Kensington, City of London, Sutton, Southall, Hammersmith, Ealing, Fulham, Islington, Croydon, Hounslow, Paddington and Redhill.

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City Problem Type Report Time
United KingdomGuildford Wi-fi
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomKensington Phone

Community Discussion

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3 (Three) Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • snaprails Don Constance (@snaprails) reported from Ealing, England

    @ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.

  • callender_mark Mark Callender (@callender_mark) reported from Kingston upon Thames, England

    5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken

  • danjmcdowell Dan McDowell (@danjmcdowell) reported from Hillingdon, England

    I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.

  • jamesdevonport James (@jamesdevonport) reported from Lambeth, England

    @ThreeUK Your network now total garbage and never works. I’m off 🖕

  • Whitton88 Christopher Whitton (@Whitton88) reported from Islington, England

    @ThreeUKSupport This was already done when I logged a formal complaint with your complaints team yesterday. Awaiting a “priority” call back from the technical team hopefully later on today

  • StreetCube StreetCube (@StreetCube) reported from Kingston upon Thames, England

    @IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin

  • MabdiNur1 Mohamed Abdinur (@MabdiNur1) reported from Southall, England

    @ThreeUKSupport poor connection wondering to request an early termination

  • FrithFrith Fritha Hookway (@FrithFrith) reported from Camberwell, England

    Hi @ThreeUK I am continuing to receive bills for a mobile contract I cancelled 10 months ago. Can someone contact me urgently to rectify this. I am no longer a customer and would appreciate clearing this up.

  • miserablekings Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...

  • _Aajl Aaron L. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@_Aajl) reported from Camberwell, England

    @ThreeUKSupport 2/3 max at any time, it's more the promise of 5g and it not being available that's the issue now

  • VickyPukis Vicks That Foreign (@VickyPukis) reported from London, England

    Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

  • melaniemackuk Melanie Mack 🇪🇺🇬🇧 (@melaniemackuk) reported from Camden Town, England

    @ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!

  • danjmcdowell Dan McDowell (@danjmcdowell) reported from Camden Town, England

    @ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.

  • k1rtk Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • FedericaBurelli Federica 🐰 (@FedericaBurelli) reported from Islington, England

    @ThreeUKSupport It’s turned on, the sim in inside but the WiFi is incredibly slow. WhatsApp/Netflix/YouTube/basic google.. nothing works

  • miserablekings Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.

  • Whitton88 Christopher Whitton (@Whitton88) reported from Wandsworth, England

    @ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since

  • CB_XIIIXVI C (@CB_XIIIXVI) reported from Islington, England

    @ThreeUKSupport Your connection is shit, your customer service is shit and your pricing is shit. If there’s any way to transfer my contract to EE tell me, I beg. Constantly having to put my phone on airplane mode and back to get internet is tiring.

  • Taimsss Taimour (@Taimsss) reported from Camberwell, England

    @EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #

  • jasonford1988 Jason Ford (@jasonford1988) reported from Kingston upon Thames, England

    @Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • joelharris07 Joel Harris (@joelharris07) reported

    @Dougie52246894 @ThreeUKSupport Called 3 times and said aware an outage and engineers working on it. Seen someone else put in a chat also a lof of websites just unavailable and a dns issue. Been all day. Frustrating

  • jamesma34307397 james marshall (@jamesma34307397) reported from Spalding, England

    @ThreeUK is still not working should be done Messing around TODAY but isn't

  • puddletash Puddled (@puddletash) reported

    @BetsyTrotwoof @ThreeUKSupport I've the same ZTE router and had issues from just after 2am but 15 hours later it looks like somebody at #three must have worked out what somebody must have done to cause the issue with this router's software in the first place...

  • BrokenBennett Paul B (@BrokenBennett) reported

    Hi @ThreeUKSupport your home 4G BB is down in BB10, which is getting a touch frustrating!

  • BrokenBennett Paul B (@BrokenBennett) reported

    @ThreeUKSupport Pretty tricky without a functioning network connection?

  • Wally247365 CP (@Wally247365) reported

    @ThreeUKSupport any idea when broadband service will be back online? Ls23 and off since 22.00 yesterday. Cheers

  • lazyog Lazy (@lazyog) reported

    @PhilLindley1 @ThreeUKSupport Yeah same for me the Geezer had no idea. Piss poor as my mrs works from home and they’ve not sent any email about issues or maintenance wtf are they doing? Read it might be until next Monday!!

  • Raz625772 Rand (@Raz625772) reported

    @ThreeUK what’s going on with your network. Horrendous coverage in all London areas. Are you fixing this??

  • PhilLindley1 Phil Lindley (@PhilLindley1) reported

    @ThreeUKSupport I guess from the lack of response on twitter that Three have still not fixed the DNS issues affecting your Broadband network? #poorcustomerservice #noupdates

  • Mackrie_ David (@Mackrie_) reported

    @joelharris07 @ThreeUKSupport I was told it would be fixed hours ago. They don't know when it'll be fixed, it's all hot air, I've only had this broadband for 5 months and it's only worked without issue for 1 of those months. They can't even let people know what's going on. Enough's enough.