3 (Three)

3 (Three) Outage Report in Esher, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Esher, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Esher, Surrey, England 12/05/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (34%)

    Total Blackout (34%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Esher, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Wandsworth, Hounslow, Redhill, London, Morden, Croydon, Datchet, Guildford, Kensington, City of London, Sutton, Southall, Hammersmith and Ealing.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomWandsworth Phone
United KingdomHounslow Internet
United KingdomRedhill Internet
United KingdomRedhill Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    It’s a bit rubbish the @ThreeUK Home Signal is only 3G so to use it have to turn phone to 3G only so it won’t won’t roam on to 4G macro cell. Guess useful if local network outage

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK That’s great. You’ve even given new phones to non 3 customers. Now how about answering the concerns of customers that have been with you years and are having issues with your network since October.

  • JWBarnham James Barnham (@JWBarnham) reported from Wandsworth, England

    @ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Wandsworth, England

    @ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three

  • snkhan Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @kevbryan12 @ThreeUKSupport It’s that entire Facebook discussion spanning back a few years. In early 2020 they confirmed they were testing eSIM support, but their responses suggest that eSIM support will not include support for Apple Watch.

  • Roses_Finds Roses Finds (@Roses_Finds) reported from Wandsworth, England

    @ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @ThreeUKSupport Still not getting back to me about my Huawei E5573bs which I couldn’t collect due to lockdown but still manage to send threatening emails for non payment for a service I don’t even have. Joke company.

  • loraineff LYF (@loraineff) reported from London, England

    @ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

  • toffee_7 me (@toffee_7) reported from Godalming, England

    @ThreeUKSupport is there a problem with three our signal has been terrible for ages now

  • Roses_Finds Roses Finds (@Roses_Finds) reported from Wandsworth, England

    @ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account

  • ELarkin25 Elena Larkin (@ELarkin25) reported from Richmond, England

    @ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService

  • Phoebe_A_Morgan Phoebe Morgan (@Phoebe_A_Morgan) reported from Islington, England

    @katie_khan @ThreeUK I know I’m not even a 3 customer though! But I’m going to switch 😊

  • TheSiward Benoit Berthe Siward (@TheSiward) reported from Lambeth, England

    @ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!

  • andrelereveur alittlePsYco (@andrelereveur) reported from Hammersmith, England

    @ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Croydon, England

    @ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔

  • ErminiaColucci Erminia Colucci (@ErminiaColucci) reported from London, England

    @ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport That you’ll get back to me and you never do. I’ve received another letter saying I owe you money for a service I don’t have. I have two phone contracts with you as well. I’ve been complaining about the signal for months and been ignored as have loads of

  • snkhan Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @ThreeUKSupport Done — by the way your Three Chat service said that the Network Checker is for mobile only, and doesn’t include Three Home Broadband.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • xtianfaces David Otoo (@xtianfaces) reported

    This might be my last year with @ThreeUK after 15 years+. Too many dead spots. Very difficult to browse anywhere outskirts of London. Always no reception at Barking. No reception inside large buildings. It appears service quality is falling. E16 boy. RM postcode soon.

  • leawhatwhat LeBlonde James (@leawhatwhat) reported

    @_IamTudu @ThreeUK I think your ends have better service… the way these people have rubbished me. I’m even ashamed to say 😭

  • daniel_lc123 Daniel (@daniel_lc123) reported

    @bennys1 @ThreeUKSupport If they cancel my contract I’ll just move on to giffgaff and then get sim cards of the country I’m in when I go abroad. Three clearly doesn’t care about its loyalist customer base. They will also loose a mobile broadband contract I have for my grandparents too.

  • jazTim32 JT (@jazTim32) reported

    @ThreeUKSupport help with a pac code please?

  • lilyshalmani Lily Shalmani (@lilyshalmani) reported

    @ThreeUKSupport is it standard customer service to speak to 26 reps over 3 months just to receive a refund for a handset I returned in September, have to send proof I even paid in the first place, and then have a missed payment on my credit score for a payment that never existed?

  • julietchelsea71 Juliet Walton 🇪🇺⭐️⭐️ (@julietchelsea71) reported

    @ThreeUKSupport Yes it was generated but I’ve not received a copy as I’ve never been able to access my online account. I received a phone call demanding payment of the final amount but I’m not prepared to pay something I’ve had no breakdown of

  • DJNattKittyKatt Natasha Kitty Katt 😺 (@DJNattKittyKatt) reported

    @ThreeUKSupport I was charged £100 for phoning BA. Their service charge is only 7p per minute. Completely ripped off. I’m on an £80 a month unlimited package, so it feels like a kick in the teeth. AirPods, are under a year old, but three isn’t replacing them even it’s under consumer law

  • DJNattKittyKatt Natasha Kitty Katt 😺 (@DJNattKittyKatt) reported

    @ThreeUKSupport Address recent charges that are beyond a joke. Got AirPods that are faulty from you and overpriced bills. I’m just really disheartened. I spoke to your customer service team last night, but it’s all left a bitter taste in my mouth.

  • mxtthewpxrker The Memedalorian (@mxtthewpxrker) reported

    Yo @ThreeUK my 4g service has honestly been shocking for almost the entire month I’ve been with you! Nothing loads properly, dead zones where you supposedly have coverage, now I know why it’s unlimited, because I never have any

  • randomshityall Zina🧞 (@randomshityall) reported

    @ThreeUK what’s up with the really bad data speeds?