3 (Three) Outage Report in Esher, Surrey, England

Problems in the last 24 hours in Esher, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Esher, England

The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, City of Westminster, Croydon, Southall, Fulham, Hounslow, Wandsworth, Islington, Chertsey, City of London, Paddington, Mitcham, Epsom, and Kensington.

City	Problem Type	Report Time
Hammersmith	Internet	1 day ago
London	Total Blackout	2 days ago
City of Westminster	Internet	4 days ago
London	Phone	4 days ago
London	Internet	5 days ago
London	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

• 
  ♡leah (@leaaCastle) reported 2 minutes ago from Islington, England

  My advice for today would be. Never get a phone contract with @ThreeUK

• 
  mio ✨ (@rowmeomeomeo) reported 2 minutes ago from Paddington, England

  @ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?

• 
  Jade Sharp (@jadesharp1992) reported 4 minutes ago from Hounslow, England

  @ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!

• 
  Steve Karmeinsky (@stevekennedyuk) reported 8 minutes ago from Camden Town, England

  Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …

• 
  SDP (@SSDP73) reported 9 minutes ago from Spelthorne District, England

  @ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!

• 
  ♡leah (@leaaCastle) reported 9 minutes ago from Islington, England

  @ThreeUKSupport My network and data has been down for days, your customer service team confirmed my payments would have 50% reduction due to the lack of service you have provided and you toom full payment this morning and my services would be back until the 22nd September

• 
  mio ✨ (@rowmeomeomeo) reported 12 minutes ago from Paddington, England

  @ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks

• 
  Brent A. Martin (@zeitgeistlondon) reported 13 minutes ago from Hammersmith, England

  @ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?

• 
  Peter Cigleris (@Cigleris) reported 16 minutes ago from Wandsworth, England

  @colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.

• 
  amy dyfan (@amydyfan1) reported 25 minutes ago from Hillingdon, England

  @ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃

• 
  Sajid Nawaz Khan (@snkhan) reported 26 minutes ago from City of London, England

  @ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.

• 
  Brent A. Martin (@zeitgeistlondon) reported 35 minutes ago from Islington, England

  @ThreeUKSupport @shahriarsabet We've been having same 5G broadband problems in north London for the last week. What's going on Three? This is obviously a major issue on your hands. Does @Ofcom need informing?

• 
  Shane (@ShaneyFirkins96) reported 36 minutes ago from London, England

  @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

• 
  Brent A. Martin (@zeitgeistlondon) reported 38 minutes ago from Paddington, England

  @PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.

• 
  Andy Saw (@andysaw) reported 39 minutes ago from Kingston upon Thames, England

  @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

• 
  Alex James Cox (@AJCox31) reported 44 minutes ago from Lambeth, England

  @ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!

• 
  Thames Ranger777 (@Ranger777Thames) reported 45 minutes ago from Camberwell, England

  @ThreeUK terrible signal everyday! You are ripping me off monthly

• 
  Jade Sharp (@jadesharp1992) reported 47 minutes ago from Hounslow, England

  @ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

• 
  ♡leah (@leaaCastle) reported 48 minutes ago from Islington, England

  @ThreeUKSupport Yeah you guys confirmed it yesterday but payment was taken today. And the service not working till late September. 🙄 I'm leaving you guys soz

• 
  Matt (@MattGiles1993) reported 50 minutes ago from Hillingdon, England

  @ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wolfy (@Pawswere) reported 4 minutes ago

  @ThreeUKSupport Done even went back to old versions of the app. It seems the issue started with version 4.8.1 onwards and i can't use version 4.8.0 anymore which i used previously because it throws an upgrade now alert. Which is how i know about this now. I know you stock Huawei phones w/o gms

• 
  Danielle (@Daniellewood88) reported 12 minutes ago

  @ThreeUKSupport I have no signal other than WiFi I have checked my local area and it says there is no problems can you help?

• 
  Alessia Caramello (@Mellyzz89) reported 13 minutes ago

  @ThreeUKSupport I've contacted customer support yesterday and they have reverted the upgrade. But I now have a parcel planned to be delivered at my old address with probably an iPhone 12 in it that I did not ask for and a 144£ bill for next month 😱

• 
  London Appliance Testing (@Appliance_Test) reported 14 minutes ago

  @ThreeUKSupport can never give any updates on when the network issues will be fixed We are paying customers and not getting the services we pay for My monthly discount got removed because you say services improved and they haven't I got my porting code

• 
  Ryan McConville (@mac1_ryan) reported 15 minutes ago

  @ThreeUK has to be the worst network in Northern Ireland ..

• 
  Leisha Owen (@leisha_owen) reported 16 minutes ago

  @ThreeUKSupport Tried that - seems to be working okay up to now. Thanks for your help

• 
  Wolfy (@Pawswere) reported 17 minutes ago

  @ThreeUKSupport If I was to hazard a guess. Id say the app is trying to validate if Google play services exist. Which they don't as its Huawei. Doesn't know how to handle that and closes down

• 
  MADUBUS (@MADUBUS) reported 17 minutes ago

  @ThreeUK your customer service is dreadful you keep ringing me but I can't provide the password for an old account that is closed then you expect me to ring you back. You can't even tell me what is regarding. Joke.

• 
  Jj (@sefzef) reported 18 minutes ago

  @ThreeUKSupport Hi, internet appears to be having issues in SE24 9QR (again, this is day 3 now), how long will this take to fix? Will it be the same issue tomorrow and Friday?

• 
  Dr. Raid D. Grave (@CANADAVID) reported 18 minutes ago

  @ThreeUKSupport Data Passport is a frustrating experience currently. Bought it multiple times, with no confirmation emails so I'm taking screenshots. Every day at the cutover time, it says the site is down and to try again in an hour? Any way I can just buy two weeks at once?