3 (Three)

3 (Three) Outage Report in Esher, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Esher, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Esher, Surrey, England 01/28/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Esher, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Guildford, Woking, Merton, Slough, Southall, City of Westminster, Redhill, Wallington, Windsor, Islington, Godalming, Epsom and Hayes.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomGuildford Internet
United KingdomLondon Internet
United KingdomWoking Phone
United KingdomMerton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    @ThreeUK are actually ******* hilariously bad

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • olicollett Oliver Collett (@olicollett) reported from Ealing, England

    Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges

  • iamAbdulz A. K H A N (@iamAbdulz) reported from Hounslow, England

    @ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.

  • spinneywoods Darren Woods (@spinneywoods) reported from Croydon, England

    @ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    @ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?

  • edwarrditis Mark (@edwarrditis) reported from Hounslow, England

    Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.

  • iamAbdulz A. K H A N (@iamAbdulz) reported from Hounslow, England

    @ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from Lambeth, England

    @ThreeUK The worst

  • Coastermitch Mitch (@Coastermitch) reported from Hammersmith, England

    So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!

  • digitaldownfall Chris von Eitzen (@digitaldownfall) reported from Merton, England

    So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…

  • politic_animal Political Animal (@politic_animal) reported from Ealing, England

    @ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company

  • crossan_richard Richard Crossan (@crossan_richard) reported from Camberwell, England

    @ThreeUKSupport Doesn't work on the Northern Line between Borough and Archway - no idea beyond that. Been working fine for years and stopped mid last week.

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    @ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't

  • turningleftfor Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • leandrovitor Leandro Poulain (@leandrovitor) reported from Camberwell, England

    @ThreeUK hello! Im receiving 3 calls per day from you guys to switch to Three. I’m not interested, before I can ask to withdraw my number from the list, they hang up the phone. I’m hating Three right now

  • Jo_Higson Jo Higson MA (@Jo_Higson) reported from Hillingdon, England

    @ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • redpaperrosecom redpaperrose.com (@redpaperrosecom) reported

    @ThreeUKSupport Hi Kirsty. I was given the option to leave given I was having such low speeds but at no point was it mentioned that three was aware of a long term issue. I'd prefer to stay as i have no feasible alternatives. This isn't an attempt to get out of the contract, but an attempt...

  • randommuse214 Michelle Ann (@randommuse214) reported

    @ThreeUK recently got internet with you. Very unhappy. Speed is less than 3mbps. We want to cancel and are within 14 days. How do we cancel?

  • Sab27 SabrinaS 🌄🌕 (@Sab27) reported

    @ThreeUKSupport i am so sick of having a rubbish signal. This is happening so often yet I'm being charged the full price for my bill everytime this happens. Ridiculous service from #three

  • jamie_wallis Jamie Wallis 🏳️‍🌈 🇪🇺 💙 (@jamie_wallis) reported

    @Microbedoc2 @ThreeUK @NOWTV Sky wifi dreadful too. It had always be bad wherever I’ve lived in London. Impossible to work from home. Download speeds okay upload speeds nearly non existent. So can’t do referrals, prescribe etc

  • Gstr2021 g.s.t.r 2021 (@Gstr2021) reported

    @ThreeUKSupport poor network coverage again tiday6

  • C80YCE Carlton Boyce 🇪🇺 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@C80YCE) reported

    @ThreeUKSupport Also, no-one I have spoken to actually listens, they just seem to read off a script telling me to call you - and even when I do manage to get a signal by standing outside ion one spot (this isn't guaranteed to work) I get shunted around. All I want to do is cancel my contract.

  • naimkhan513 Naim Khan (@naimkhan513) reported

    @bt_uk I was a BT customer for over 20 yrs and always had trouble with my broadband. Last year I changed to 4G by @ThreeUK for £15/month and have never been happier. You guys wanted to charge me >£40 for the same service.

  • C80YCE Carlton Boyce 🇪🇺 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@C80YCE) reported

    The worst customer service ever - even worse than BT or Hermes - is provided by @ThreeUK. That is all.

  • StuartSutch Stuart Sutch (@StuartSutch) reported

    @ThreeUKSupport @ThreeUK you are genuinely the worst people I have dealt with over a bereavement! We are going round in circles, your staff have given me an email address that bounces! Your letters don't contain any useful information. Please can someone help!

  • poshman63 jonathan simson (@poshman63) reported

    @ThreeUKSupport Is there a date to sort out congestion issue? Is this new? Never had a problem before? Is it the upgrade work?