3 (Three) Outage Report in Esher, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at 3 (Three)
3 (Three) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Esher, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Hounslow, City of Westminster, Islington, Hammersmith, Chertsey, City of London, Fulham, Wandsworth, Paddington, Mitcham, Epsom, Kensington, Southall and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hounslow |
Phone | |
| City of Westminster |
Internet | |
| Islington |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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🗺🇪🇺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.
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Liam Nelson
(@LiamGNelson) reported
from
City of London, England
@ThreeUKSupport hi there. I cannot use any data on my phone when I am located at work in EC4M 7AW despite phone saying I have a reasonably good 4G signal. Seems to be fine elsewhere in London though.
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PelhamB
(@PelhamB) reported
from
Croydon, England
@ThreeUK you are literally the most incompetent mobile network. I returned a home signal box to you on Dec 18th, have provided proof of this TWICE by email and you have still sent me a bill for £75. This is the second time your Norwich centre have lost a returned signal box
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aj
(@aqthelad) reported
from
Merton, England
@ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too
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Rihards
(@R5Latvia) reported
from
London, England
@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/
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Victor Negri
(@landbruce) reported
from
Paddington, England
@ThreeUKSupport Hi Jen. Yes... and in my house we could never get more than 4m/s. Very frustrating
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Nickle Arse
(@Brunts1980) reported
from
City of London, England
@ThreeUK Well im still waiting an update on my official complaint
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Lori Haley Fox
(@lorihaleyfox) reported
from
Paddington, England
@ThreeUKSupport @ThreeUK 2/2 I understand that people steal - but seriously - set up an area in your store where customers can hold the phone they’re about to purchase. IT’S A PHONE. You hold it to use it!!!! Not a happy customer.
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Naresh Vaneshwar
(@nrshq) reported
from
Croydon, England
Near West Croydon and the internet sucks @ThreeUK. @YouTube videos are suffering to load!!! 😠😠
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
@efjaebe @ThreeUK EE customers have issues too. All networks have problems in dense areas where a lot of users are demanding higher levels of data than ever before.
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Simon Dunmore
(@SimonDunmore) reported
from
Paddington, England
Nice one... @ThreeUK is this yet another customer throwing himself overboard!
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Ruth Elleson
(@RuthElleson) reported
from
Camberwell, England
@hollieenelsonn @BenThapa82 @ThreeUK Appreciate this doesn’t solve the problem, but I’ve turned mine onto 3G only a few days ago and it works fine for most things.
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Ben Nuttall 🏳️🌈🚗⚡️
(@irbenji) reported
from
Paddington, England
Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!
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Phil Crawley
(@IsItBroke) reported
from
Islington, England
@7fivefive @ThreeUKSupport Not quote that bad…
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Nick Stephen
(@nshancock) reported
from
City of London, England
I’ve just spent 2 weeks in the USA using the @ThreeUK GoRoam and had perfect signal and fast 4G the entire time. I come back the the U.K. and revert back to the awful slow ‘4G’. Sort it out @ThreeUKSupport - you used the be great. Service in my own country is crap nowadays!
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🗺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@Garryc0nn0r @ThreeUK Absolutely bunch of crooks and they know it! Charging for a service which they dont deliver!
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Paris Preeeerb
(@ValentineMick) reported
from
Islington, England
@ThreeUK your network has been such a piece of fkn shit this past month +... be better
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Niara
(@kneeara) reported
from
City of London, England
@ThreeUKSupport I found out the reason , for some reason you deactivated my sim card before I received the new one which was being sent to fix my network issues. It meant no one at work could reach me all day and I could not make any call.
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUKSupport Strange how the call drops and your request can’t be completed just when compensation it being agreed. Sort your bloody network out! It’s a disgrace! I won’t be giving you another penny.
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Victor Negri
(@landbruce) reported
from
Paddington, England
@ThreeUKSupport Thank u for your reply Jen. It is not my phone... it is my relish. Have tried changing all the positions of my router and nothing. Have been calling you guys but it was said to me that I have a bad signal and apparently the signal in the area is indeed bad. :/
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Weird.i.am
(@weird_iam_777) reported
@ThreeUKSupport I have tried the website, the phone app, the live store & I've even called customer support; all say they'll send out a new SIM & it never arrives. Checked my details, all correct so what the hell is going on???!
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Matt McGirr
(@matt_mcgirr) reported
@ThreeUKSupport been overcharged for my contract the last 3 months, despite me raising this issue several times and always being promised a solution that has always failed to materialise. Mysteriously im now not being connected on live chats. I wonder why...Sort it out.
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Simon7432618316
(@SimonTracey6) reported
Makes sense to help them now rather than wait until it's too late . Without them in the future there will be no future. #donatefodthefuture @EE @ThreeUK @antanddec this needs to happen #BeKind
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Barry Montague
(@Barry_Montague) reported
@ThreeUKSupport Thanks for the help, now advised it'll take 72 hours despite @Ofcom rules..
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Weird.i.am
(@weird_iam_777) reported
@ThreeUKSupport That's it, I'm done with Three - once my contract is finished I'm gone forever! Just an absolute joke of a mobile provider because you treat your long running customers like utter ****!!!
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Oracle S
(@EbonyFuffs) reported
@ThreeUKSupport I opened a new complaint. As they still owe me of a refund. And I have screenshots assuring me of compensation. I was assured AGAIN the accounts are cancelled. And STILL got a billing call tonight. With a man who didn't believe it ain't my contract!
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Talonlan
(@GamerNick4242) reported
@velobetty @ThreeUKSupport Last time I got through to three support it was a guy sitting in their living room, completely not their fault, completely unable to provide any service whatsoever.
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Seshadri Dhanakoti
(@dksesh) reported
Hi @ThreeUK do you support eSIM? If not do you have any plans yiu can share?
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James
(@jamesgb93) reported
@ThreeUKSupport hi my broadband not been working since yesterday afternoon, is there an outage? Huddersfield area. Working from home so not ideal. Thank you
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Ashley Brown
(@ashley_brown) reported
@velobetty @ThreeUKSupport Are you on their 5G service? (I nearly switched at Christmas but wasn't sure it was reliable enough for I wanted...)