3 (Three) Outage Report in Esher, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (31%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Esher, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Reigate, London, Woking, City of Westminster, City of London, Hammersmith, Kensington, Wandsworth, Hounslow, Redhill, Morden, Croydon, Datchet, Guildford and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Reigate |
Total Blackout | |
| London |
Internet | |
| Woking |
Internet | |
| London |
||
| London |
Phone | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.
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Raghunath S Iyengar
(@ragwhos) reported
from
Islington, England
@ThreeUKSupport Thanks for your help. I'll try tomorrow. Like I said I don't trust the IVR I got to today, but I've made a payment just in case and it did it has accepted it. I hope you could check it
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Waleed Al-Zuhair
(@waleedtalzuhair) reported
from
Kensington, England
Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
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Dean Carr
(@DeanCarr15) reported
from
Camden Town, England
@ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport My upgrade is due in July and I’m having serious doubts about whether to renew with 3 after 8/9 years due to the terrible signal. Looking at your timeline this is happening in a lot of locations and 3 appear
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Elliot Hughes
(@ElliotJH) reported
from
Camden Town, England
@ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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C
(@COCOCHAPZ_) reported
from
Ealing, England
@ThreeUK you lot need to fix up
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport I can’t get anything on 4G as you can see by the screenshot despite your coverage checker saying the signal is excellent. This issue has been going on for ages. It’s not my sim or phone as my daughter is having the same problem.
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Puta Behave 💚🦎
(@misstkjiya) reported
3 network sucks today @ThreeUK @ThreeUKSupport
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Jonathan Bryce
(@Pseudomorph81) reported
@deanolium @ThreeUKSupport Absolutely. It's almost never the fault of the person at the end of the phone. Having been there I know that all to well!
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Blaise
(@BlaisePV) reported
@ThreeUKSupport outages in Nottingham today? Network is absolutely awful atm
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Husna
(@husnakhatri) reported
@ThreeUKSupport I have 5G home broadband but there are network issues. How long until those in the Enfield area are fixed? Having to come off wifi to watch videos in my own library on my iPhone is a bit ridiculous. I’m a new customer so wondering whether it’s even worth staying!
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Jonathan Bryce
(@Pseudomorph81) reported
@deanolium @ThreeUKSupport To be fair, I've just finished my second webchat. We got disconnected again, but actually had a useful conversation about the issue. It isn't resolved (looking at you 3 Legal team whilst shaking my head), but the advisor was really helpful. So that's something!
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Matt
(@MattCDoyle_) reported
@ThreeUKSupport Why am I being forced to upgrade to your ridiculous contracts when as a new customer I could buy the phone outright and then just sign up for a sim?
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Yecats
(@k_stalou) reported
@ThreeUK Yet again I have no network. I will not be staying with three. You are a joke
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Marco Lingazzi
(@lingazzi) reported
@ThreeUKSupport I have three accounts with Three one for phone and two for tablets. I need to cancel the two tablet accounts but I don't have the numbers for them how do I get them to cancel contracts Many thanks Alan Duggan
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Truth Time
(@TruthinTime2022) reported
@ThreeUK I’ve just been out in the jungle in Thailand & on boats in the ocean & still had perfect 5G coverage on AIS. Yet it amazes me that I barely get a 3G network & only 4G (also barely) in Notts city centre. Do I need to find a new provider as your coverage is dire!?
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dom
(@dominic_gunn) reported
@ThreeUKSupport Hey! My SIMs just gone bust, it’s not recognised on my phone (others are). It’s critically important that my number is functioning, I know I can order a replacement, but I’m wondering if you could instead help me switch to an eSIM to get me back immediately?