3 (Three)

3 (Three) Outage Report in Esher, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Esher, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Esher, Surrey, England 01/31/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Esher, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: City of London, Kensington, City of Westminster, Woking, London, Islington, Hounslow, Croydon, Guildford, Merton, Slough, Southall, Redhill, Wallington and Windsor.

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City Problem Type Report Time
United KingdomCity of London Internet
United KingdomKensington Internet
United KingdomCity of Westminster Internet
United KingdomWoking Internet
United KingdomLondon Internet
United KingdomCity of London Phone

Community Discussion

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3 (Three) Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    It’s a bit rubbish the @ThreeUK Home Signal is only 3G so to use it have to turn phone to 3G only so it won’t won’t roam on to 4G macro cell. Guess useful if local network outage

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...

  • SW19lunchie chris crowley (@SW19lunchie) reported from Merton, England

    Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience

  • Roses_Finds Roses Finds (@Roses_Finds) reported from Wandsworth, England

    Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.

  • AndrewRPines Andrew Pines (@AndrewRPines) reported from Camberwell, England

    @ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.

  • music235 Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • Legouix αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport @ThreeUK @Three_Is_Broken In March I ordered your Huawei E5573bs mobile WiFi so as an NHS worker I could work from home. Due to lockdown I couldn’t collect it as your stores closed. Since then you have constantly sent me bills for a service I don’t and never have

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport My upgrade is due in July and I’m having serious doubts about whether to renew with 3 after 8/9 years due to the terrible signal. Looking at your timeline this is happening in a lot of locations and 3 appear

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport I can’t get anything on 4G as you can see by the screenshot despite your coverage checker saying the signal is excellent. This issue has been going on for ages. It’s not my sim or phone as my daughter is having the same problem.

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three

  • Roses_Finds Roses Finds (@Roses_Finds) reported from Wandsworth, England

    Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • That_Musician AngstyJew🎶 (@That_Musician) reported

    @ThreeUKSupport I need to cancel my phone plan, I have not been able to log into my account for some time now and I need to cancel because I am no longer in the UK due to the pandemic, can someone PLEASE reach out to me in DM?

  • VexedOldMan Vexed Old Man (@VexedOldMan) reported

    What is going on today @ThreeUK @ThreeUKSupport!!! Why is the internet so awful today??? #ThreeFail

  • nobodywillobsrv Somebodyelse (@nobodywillobsrv) reported

    @ThreeUKSupport If there is a three store where I can run an mtr test that would help. Or if someone can run an mtr test that would help.

  • pallabrymig lily (@pallabrymig) reported

    if u even remotely care about urself dont sign up with @ThreeUK these ppl get u down BAD even when ur phone gets snatched in the middle of mayfair a month after ur contract n u filed a police report nuh-uh ur paying two phone bills for a daily average of 2 signal bars from now on

  • BuxtonTheRed Buxton The Red (@BuxtonTheRed) reported

    @ThreeUKSupport I can't top up a new PAYG sim by card, on the website or in the app. Can't buy a data pack directly either. I just get "Sorry, we're having some technical issues right now.". Last night and just now too. Known issue?

  • OttoOsirian Otto Osirian (@OttoOsirian) reported

    Which idiot at @ThreeUKSupport thought that it would be a good idea that new Three users need to use WiFi to sign up to their app? I not got WiFi, I got mobile data from @ThreeUK that I cannot use to sign up to their own three app 🤔

  • katjatruter Katja Truter (@katjatruter) reported

    @ThreeUK I've been trying to get some advise from your customer service. Please could someone contact me in regards to account query.

  • CDeSantana Carlos De Santana (@CDeSantana) reported from Crawley, England

    @ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?

  • NotInvolveddd DND (@NotInvolveddd) reported

    @ThreeUK I’m tired of this appalling service you have been giving me. Pattern up

  • Jennygymclark Jenny Clark (@Jennygymclark) reported

    @ThreeUKSupport @johnoceallaigh I’m now having this problem to. In UK and it won’t let me call any number