3 (Three) Outage Report in Esher, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Esher, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Hammersmith, Islington, City of London, City of Westminster, Camden Town, Hounslow, Wandsworth, Ealing, Woking, Croydon, Hayes, Kensington, Guildford and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Phone | |
| Islington |
Internet | |
| London |
Internet | |
| City of London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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Dean Carr
(@DeanCarr15) reported
from
Camden Town, England
@ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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C
(@COCOCHAPZ_) reported
from
Ealing, England
@ThreeUK you lot need to fix up
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Raghunath S Iyengar
(@ragwhos) reported
from
Islington, England
@ThreeUKSupport Thanks for your help. I'll try tomorrow. Like I said I don't trust the IVR I got to today, but I've made a payment just in case and it did it has accepted it. I hope you could check it
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport I can’t get anything on 4G as you can see by the screenshot despite your coverage checker saying the signal is excellent. This issue has been going on for ages. It’s not my sim or phone as my daughter is having the same problem.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Elliot Hughes
(@ElliotJH) reported
from
Camden Town, England
@ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport My upgrade is due in July and I’m having serious doubts about whether to renew with 3 after 8/9 years due to the terrible signal. Looking at your timeline this is happening in a lot of locations and 3 appear
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Waleed Al-Zuhair
(@waleedtalzuhair) reported
from
Kensington, England
Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Faran Ahmad
(@FaranAh55565254) reported
@ThreeUKSupport Hello, I need help with my new Pay Monthly 3 Triosim, the problem is that it's not activating and when I try to register to 3 it says enter a password but I didn't create a account when I click forget password it says not Available. Please Fix ASAP
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Ryan Smith ベーコン・マクポーク
(@RyanasaurusRex) reported
@ThreeUKSupport I think this might be the fourth time I have raised this issue via either chat / email or twitter. I’m really disappointed by 3 service and just feel like I am getting fobbed off
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Kai Lam
(@Badger_Goddess) reported
How do @ThreeUK @ThreeUKSupport justify charging for a service they fail to provide and when every part of their service is abysmal? No need to @ me with an apology for my inconvenience like it means something.
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Mr Ladshaab
(@mr_ladshaab) reported
@ThreeUKSupport that too.. you customer service is worst then anyone else.. i have called thrice.. whether they put on hold for minutes or they disconnect.
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Ryan Smith ベーコン・マクポーク
(@RyanasaurusRex) reported
@ThreeUKSupport Hi - I purchased via AO/Mobilephonesdirect a contract at 26 pounds a month. You have been billing me at 60 pounds a month. I was then advised to cancel the direct debit via chat, so they could sort it, so I did. However I have checked today and it’s been billed at 60 again.
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Carolyn Newman
(@caznew1) reported
@ThreeUKSupport no wi fi calling 😩. No signal here so rely on it!
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Dr. Frances Grahl
(@francesgrahl) reported
@ThreeUKSupport Just fix this with them,@ThreeUK. I have done nothing wrong and owe you nothing. My elderly parents had a difficult enough year without this threatening behaviour. I’ve repeatedly contacted them with my address and been ignored- typical 3: even your bailiffs are cutprice cowboys
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Sandrine M
(@Sand_NoFilter) reported
@johnoceallaigh @ThreeUK Did anyone found an answer to this issue, as I've been back and forth with @ThreeUK about this for months, and still nothing. Not even gonna start on the horrible network issue I have with my home internet! With Covid, I NEED to call my parents in France! Paying for what here?
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ThreeUKSupport
(@ThreeUKSupport) reported
@francesgrahl @ThreeUK You did, you mentioned stamps too, which presumably is in relation to letters being sent. We're not able to discuss anything account related now as you already mentioned your complaint is with the Ombudsman so we have to step back and allow them to investigate. Take care. -Ali
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Ryan Smith ベーコン・マクポーク
(@RyanasaurusRex) reported
@ThreeUK hi - I have been dealing with the same complaint/billing issue for 3 months and have been sent to live chat each time- this has not resolved it. Even after the - last time where I was guaranteed it would be sorted. I was told it would be sorted by 11th March