3 (Three) Outage Report in Esher, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Esher, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Islington, London, City of London, City of Westminster, Camden Town, Hounslow, Wandsworth, Ealing, Woking, Croydon, Hayes, Kensington, Guildford, Merton and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| London |
Internet | |
| City of London |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Community Discussion
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3 (Three) Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport @ThreeUK @Three_Is_Broken In March I ordered your Huawei E5573bs mobile WiFi so as an NHS worker I could work from home. Due to lockdown I couldn’t collect it as your stores closed. Since then you have constantly sent me bills for a service I don’t and never have
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport My upgrade is due in July and I’m having serious doubts about whether to renew with 3 after 8/9 years due to the terrible signal. Looking at your timeline this is happening in a lot of locations and 3 appear
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport I can’t get anything on 4G as you can see by the screenshot despite your coverage checker saying the signal is excellent. This issue has been going on for ages. It’s not my sim or phone as my daughter is having the same problem.
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...
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chris crowley
(@SW19lunchie) reported
from
Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Waleed Al-Zuhair
(@waleedtalzuhair) reported
from
Kensington, England
Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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helen hart 🏴🇪🇺
(@bomerH) reported
@ThreeUK to whoever reads this.. Merry Christmas 🎅🏻 🌲👏.. been a customer for many years.. and hopefully will be for many more👍
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Lee Baines
(@lee_baines) reported
@ThreeUKSupport @ThreeUK 4G down, quite expectedly at this point, in LL14 1. At what point exactly will I see the benefit of all these network upgrades you seem to implement?! It just gets progressively worse
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gordon brown
(@Scott45uk2) reported
@ThreeUKSupport still having 5g problems stuck with 0.5 mb internet :c
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Nicola De Mitri
(@_nicolasap) reported
Did @ThreeUK make Go Roam in Europe a paid service with no communication to the users!? Or am I reading it wrong? Go Roam (aka Feel At Home, which existed before the EU free roaming mandates) was the sole reason I chose Three 7y ago. EU immigrant friends, who should I switch to?
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Ben Kasper
(@BenKasper39) reported
@ThreeUKSupport Tried turning it off and on many times all evening and still not working.
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* Miss * 🦊
(@just_farzana) reported
After being a loyal customer to @EE for over 15years I’m actually gonna leave them.All because their staff couldn’t find the “right deal” for me.I just want a sim only deal with unlimited everything.Networks like @ThreeUK @VodafoneUK provide that for under £20. I def need to look
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Allan Wright
(@allanwphoto) reported
@ThreeUKSupport Who’s idea was disabling access to My3 portal when a billing hiccup occurs? Also not providing an easy self help route to update payment details? Shocking UX/UI design. Spent almost an hour on chat to fix. Dreadful customer journey experience. Expect better from @ThreeUK tbh.
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John Gregory
(@JohnGregory532) reported
@ThreeUKSupport @ThreeUK What is wrong with your network lately? I pay nearly £50pm on an unlimited package and seem to be paying for just 3G as 4/5G is now so slow in my area. I will be moving networks when my contract expires but this isn't acceptable
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🦋𝕆𝕟𝕖 ℚ𝕦𝕒𝕣𝕥𝕖𝕣 ℙ𝕠𝕣𝕥𝕚𝕠𝕟🦋
(@1QPortion) reported
@ThreeUKSupport Hi have you had any reports of broadband issues in South Wales? My Internet speeds and bandwidth or uo and down today and I lose connection.
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Lee Finney
(@leeboi2369) reported
Do you know how happy I am to be away from @ThreeUK. No more unreliable service, shockingly weak signal strengths and constantly being passed on to different departments because nobody knows what’s going on. @EE here I come 👌🏼