3 (Three) Outage in Mitcham, Greater London, England

@ThreeUKSupport And as I thought my issues haven't been solved because the person in your contact centre couldn't understand what I was asking...

@ThreeUKSupport Im in the UK and the content filter issue started happening over the weekend So I tried logging into my account to turn it back off but I can't, tried on my phone and 2 different laptops If I use WiFi then it's fine but the Internet in my house is rubbish so I don't use it.

@ThreeUKSupport can't seem to log into the 3 app or onto the MyThree section of the website. Yet again you've turned on content controls on my account and I can't even fix it this time...

Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!

@ThreeUK I seriously would raise this as an issue

@ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.

Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.

@ThreeUKSupport @chelsduckw0rth Getting the same issue

What is the point of having lots of data if your coverage is so bad in LONDON 🤮 @ThreeUK

@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.

@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?

Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful

Hey @ThreeUK how is it that when you get to Stratford in London, where there is a major railway terminal, a large sports and events stadium, hotels and a big shopping centre there is never any service from your network? @LouisPWilliams @archiewilliams_

I’ve had enough of @threeuk **** signal

@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth

Still waiting for @ThreeUK to produce an E Sim so I can use my Apple Watch that I bought in may 2021. Avoid three network they are ****

@ThreeUKSupport Hi, I haven’t been able to log in to my account on the app or website all weekend. Keeps saying my password is incorrect when it isn’t and hasn’t been changed. Can you help please? So tempted to leave 3, constant problems.

What wrong with your phone signal it still pretty poor from 5G to H+. You must do something about it or I will leave this phone company to different one! @ThreeUK

@ThreeUK how do I cancel my broadband subscription? Can’t find any info anywhere and can’t get through on the phone

@AppleTLDR @ThreeUK No probs, I got the watch on a contract with EE but it has a different number to the phone, anyway I never used it on EE just waited for @ThreeUK to get esim up and going to use it on their network, same number as phone and just works so worth the wait

@SkyHelpTeam what vpn is supported for downloading Sky programmes to a Sky Q box over 4g provided by @ThreeUK? No issues with any non Sky library downloads, Netflix, BBC, All 4, Disney+. Literally Sky channel programmes state 'Failed, remote connection error'

@ThreeUKSupport I need urgent help. I keep being told my sim will be activated shortly but it never gets activated I am without a phone. This is ridiculous.

@ThreeUK @ThreeUKSupport I’m on 3G for the past 2 years (as you suggested me) I have changed my SIM (as you recommended) and the “service” is getting worst everyday. The only things your done is giving me apology, just apologies #ThreeUKisthescammingnumber #dosomething

@ThreeUK @ThreeUKSupport as usual I am with a very, very slow internet connection,enough is enough!!!! Improve your service, you are stealing my money! Your new Ad should be #Threeisthescammingnumber

@TRNSMTfest @ThreeUK Be great if you could get a signal as a Three customer at Trnsmt this year

@ThreeUKSupport Excuse me? Can I please get a satisfactory response please? As to why I should be out of pocket or not able to call my parents due to three’s errors