3 (Three) Outage in Mitcham, Greater London, England

@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you

@ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?

...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport

Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...

@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

Does anyone know a good U🇬🇧 phone provider that isn’t @ThreeUK. 8+ years loyalty and the worst service everrrrrrrr. I can’t.

@ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting

@ThreeUKSupport Thanks for your help. I'll try tomorrow. Like I said I don't trust the IVR I got to today, but I've made a payment just in case and it did it has accepted it. I hope you could check it

@ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.

@ThreeUK you lot need to fix up

@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.

@ThreeUKSupport Yeah still have my 5 contracts took it's time too sort out since it's outage on the 23/03/20 with some blips no and again but would help to sort old issues out before trying to get new things done first if you get my drift older customers should be more of a priority I think

@ThreeUK And a lot of **** happened no service no help where were you quick to take payments try to sell 5g but not sort out 4g problems so any answers to that I don't think so only reply was blamed it on the corono virus bad enough with the conspiracy of 5g being bad what a joke 🤣🤣🙈

Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike

@ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...

@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace

Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2

@ThreeUK no network coverage and now even your app does not show correct info. Second level of complaints procedure please @Ofcom how can I refer this to you? All I got from them is bills and broken promises.

@ThreeUKSupport was promised a call back a week and a half ago from customer relations and still haven't heard anything, please can you help sort this as I dont want another 5 hours of live chats and being put on hold..

@ThreeUK was promised a call back a week and a half ago from customer relations and still haven't heard anything, please can you help sort this as I dont want another 5 hours of live chats and being put on hold..

@ThreeUK is my3 app down as it won’t let me login in

@ThreeUKSupport your signal is down as I don’t have any network coverage 😤

@ThreeUK why does my other phone always say no service?

@ThreeUK why is my phone signal so **** ? Joke it is robbing people each month and I have at least a week every month where my phone signal is shite ?

@ThreeUKSupport I have sent more than three emails with my passport and new password details. I have called the call centre and received horrible replies. The people in the chat have said twice that in 48h I should get all sorted. Still nothing happens. I can't access my bank account,GP, etc.

@ThreeUKSupport My phone was cut out of the blue. Apparently my account was hacked. After more than 2 weeks I am still waiting to get my line back. You have charged me for opting out, which I didn't do, and even sent new billing. I still don't have my line back.

@ThreeUK @w4ndle I still can't get a 4G signal, or a fast speed.