3 (Three)

3 (Three) Outage Report in Kingston upon Thames, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kingston upon Thames, Greater London, England 11/24/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Southwark, City of London, Hackney, Southall, Hammersmith, Ealing, Fulham, Islington, Croydon, City of Westminster, Hounslow, Paddington, Kensington and Hampstead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

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3 (Three) Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • msemmyburrows E M M Y (@msemmyburrows) reported from Richmond, England

    @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data

  • mikewooduk Mike Wood (@mikewooduk) reported from Spelthorne District, England

    @ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.

  • neerajchawla22 neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.

  • mullinger Andrew Mullinger (@mullinger) reported from City of London, England

    @ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!

  • livinhojcs Chatuba (@livinhojcs) reported from Camden Town, England

    Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport how long will your site be down please

  • darriekylie Darren (@darriekylie) reported from Camberwell, England

    @TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed

  • Cigleris Peter Cigleris (@Cigleris) reported from Wandsworth, England

    Seems @ThreeUK is down, unable to make calls

  • guyarmitage Guy Armitage (@guyarmitage) reported from Lambeth, England

    . @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.

  • floppyrubber chris froome+ (@floppyrubber) reported from Hillingdon, England

    @ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    @ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • StuBose Stu Bose (@StuBose) reported

    @ThreeUK has got to have the worst connection you could get, as soon as u leave Birmingham or in a crowded place forget about it

  • andy_rossiter76 Andy Rossiter (@andy_rossiter76) reported

    @ThreeUKSupport since receiving the text message about the payg increase, I looked at another network for my parents & one is saying there is a time limit for switching? Any help would be appreciated.

  • KieronR94 Kieron Rutherford (@KieronR94) reported

    @ThreeUKSupport Initially it was being sent to store for collection, then it was changed to home delivery, now dpd have the parcel and are returning to your depot rather than my house?? There are multiple issues with the delivery but no issue taking my first payment today.

  • freeeeewheelin Freewheelin (@freeeeewheelin) reported

    @ThreeUKSupport hi there, I'm trying to get the £3 ticket reward at Cineworld from the Three+ app but it's not showing up on there. I can only see the free drink reward atm. pls help. thx

  • KieronR94 Kieron Rutherford (@KieronR94) reported

    @ThreeUK @ThreeUKSupport It's been 4 weeks now since I signed my contract and yet to receive my tablet. After multiple visits to store and 2 phone calls to customer services, I am no closer!! Very poor from a company I have been with for a number of years now.

  • MrSmileyFace73 Metal4Life (@MrSmileyFace73) reported

    @PrivateParts16 @ThreeUK Absolutely. Not so long ago it used to be 3p per min to mobiles/landlines and 3p per text. I think I’m gonna give Asda mobile a go. They piggyback off of Vodafone’s network. Good luck with yours.

  • Tedds04 Tedds04 (@Tedds04) reported

    @ThreeUKSupport hi, I would like to make a complaint about one of your employees calling me “little hitler”. It was done online and I have evidence to prove it. How do I go about making the complaint?

  • iD_Mobile_UK iD Mobile (@iD_Mobile_UK) reported

    @jerryduk @ThreeUK @SMARTYMobileUK Hi, have you tried manually inputting network details? - Tom

  • NazLUFC NazLUFC (@NazLUFC) reported

    @ThreeUK are without a doubt, the worst phone network company I have ever been with. Terrible service all around.

  • lizi_guest Lizi Guest💕✂️ (@lizi_guest) reported

    @ThreeUKSupport hi I am getting little to no 4g? It’s really slow. What can be done?