3 (Three)

3 (Three) Outage Report in Kingston upon Thames, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kingston upon Thames, Greater London, England 12/03/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (35%)

    Total Blackout (35%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Redhill, London, Morden, City of Westminster, Hounslow, Croydon, Harringay, Hampstead, Guildford, Kensington, City of London, Sutton, Southall, Southwark and Hackney.

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City Problem Type Report Time
United KingdomRedhill Internet
United KingdomRedhill Internet
United KingdomLondon Internet
United KingdomRedhill Total Blackout
United KingdomMorden Internet
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport how long will your site be down please

  • msemmyburrows E M M Y (@msemmyburrows) reported from Richmond, England

    @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!

  • AndrewRPines Andrew Pines (@AndrewRPines) reported from Camberwell, England

    Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    @ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data

  • Ali_Piracha12 Ali (@Ali_Piracha12) reported from Croydon, England

    @ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account

  • livinhojcs Chatuba (@livinhojcs) reported from Camden Town, England

    Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!

  • floppyrubber chris froome+ (@floppyrubber) reported from Hillingdon, England

    @ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!

  • darriekylie Darren (@darriekylie) reported from Camberwell, England

    @TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK

  • mullinger Andrew Mullinger (@mullinger) reported from City of London, England

    @ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(

  • mikewooduk Mike Wood (@mikewooduk) reported from Spelthorne District, England

    @ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.

  • neerajchawla22 neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead

  • Cigleris Peter Cigleris (@Cigleris) reported from Wandsworth, England

    Seems @ThreeUK is down, unable to make calls

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • _CalendarGirl ♊️ RayRay BayBay ♊️ (@_CalendarGirl) reported

    Is Three down? @ThreeUK

  • Annafayem1 Annafayem (@Annafayem1) reported

    @ThreeUK what about a free Chelsea shirt for a loyal customer???

  • samantha_sehar Samantha Sehar (@samantha_sehar) reported

    @ThreeUKSupport G22 7DF ? Glasgow area, it worked for a few minutes there but seems to have gone down again. I am assuming there may be some network maintenance ?

  • pierretaylor_1 pierre (@pierretaylor_1) reported

    @ThreeUK do you want give me Liverpool ticket for being loyal customer

  • One_CF C_F (@One_CF) reported

    @ThreeUKSupport hello, would it be possible to get a copy of my final bill please? I have just left three and ported my number out. I received a sms to say my final ebill was ready to view, but I can’t login to view it as my number no longer works on the three site or app. Thanks

  • FanaticFan8 KingPulisic10 (@FanaticFan8) reported

    @ThreeUK I have been with 3 network for years and I can’t even get a follow back 🥲

  • AayushPaul5 Aayush Paul 🏆🏆⭐⭐ (@AayushPaul5) reported

    Hey @ThreeUK you don't hang up like this on an overseas supporter of your company... You could even try and start buisness here through this...

  • J4CK_97 Jack (@J4CK_97) reported

    @GaryBelton3 @Ashby94CFC @ThreeUK That’s locality right there! I’m just upset I never got my referral money and recommended so many people :(

  • hamitx H (@hamitx) reported

    @ThreeUKSupport Hi, please could you kindly check service status for postcode TW196AR? Two handsets and MBB on 3 and can barely use data. Having speeds of approx < 3mb instead of usual 30-50mbps.

  • Ashby94CFC Scott Ashby ⭐️⭐️ (@Ashby94CFC) reported

    @Cassidyy86 @ThreeUK I’ve had no problems with them ever tbh. I originally got with them all them years ago because they were first network to offer data roaming abroad.