3 (Three) Outage Report in Kingston upon Thames, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Hackney, Hammersmith, Kensington, Southwark, City of Westminster, Wandsworth, Hounslow, Redhill, Morden, Croydon, Harringay, Hampstead, Guildford and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Wi-fi | |
| Hammersmith |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| Kensington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
-
C
(@COCOCHAPZ_) reported
from
Ealing, England
@ThreeUK you lot need to fix up
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.
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chris crowley
(@SW19lunchie) reported
from
Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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Waleed Al-Zuhair
(@waleedtalzuhair) reported
from
Kensington, England
Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport @ThreeUK @Three_Is_Broken In March I ordered your Huawei E5573bs mobile WiFi so as an NHS worker I could work from home. Due to lockdown I couldn’t collect it as your stores closed. Since then you have constantly sent me bills for a service I don’t and never have
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport I can’t get anything on 4G as you can see by the screenshot despite your coverage checker saying the signal is excellent. This issue has been going on for ages. It’s not my sim or phone as my daughter is having the same problem.
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport My upgrade is due in July and I’m having serious doubts about whether to renew with 3 after 8/9 years due to the terrible signal. Looking at your timeline this is happening in a lot of locations and 3 appear
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ray Rajani
(@ManUtd_BITW) reported
from
Harrow Weald, England
@ThreeUKSupport got issues accessing the cineworld site via three+ app?
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MM
(@mmgbenusola) reported
@CFCDaily @EMPIREKWAME @ThreeUK This Fofana is always injured. Wtf
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Conlon Flay
(@ConlonFlay) reported
@ThreeUKSupport I have tried those tips that are all on your website to no avail. I’m able to access the Three website but nothing else which would suggest my network settings are fine and that it’s just the Data Passport at your end that needs enabling.
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Wellsie
(@Tweeter_Of_Two) reported
@O2 How about you sort out your network and stop making excuses. @threeuk were better than you.
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Kevin obrien
(@kevinob911) reported
@ThreeUK still waiting for a callback from a manager regarding an outstanding bill - joke of a customer service
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OKAYBUNMI
(@adekoya_k) reported
@ThreeUK I have been on the phone to your USELESS 3 Customer Services for over 40 minutes and still nobody has bothered to answer my call. I know that this is a ploy, so that at 20:00 🕗, they can shut down, because they close for the day. You really are the worst network ever.
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…•-🪓*Missy*🪓-•
(@wendychong90) reported
@ThreeUK please sort your **** out, my phone network hasn’t been working properly since Nov/December…. Network outage for over 2 months… not paying my next 2 phone bills how do you like that? Same annoyance isn’t it
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Siôn Jones
(@SionTheSh33p) reported
Actually it's £148.84 taking away the SIM cost I was on, but still, feel terrible that I've lost a LOT of money during a cost-of-living crisis thanks to @ThreeUK @ThreeUKSupport not amending your contract automatically when you've paid your phone off. Time to look elsewhere!
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Al
(@thedarkweeally) reported
Speed & signal issues yet three status checker claims no issues in my area - absolutely sick of this, you get about 3 weeks of decent service then problems for the next 6. How can you go from 5 bar signal to 1 with 1mb speed and there's no issue? Joke 🤬 @ThreeUKSupport
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Amanda Mills
(@amandajuncle87) reported
@ThreeUKSupport hi I have a 3 dongle for WiFi in our caravan and we've had no access to the Internet the two times we visited in Jan. Issues resolved this morning but will I get a refund for January?