3 (Three) Outage Report in Kingston upon Thames, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of London, London, Islington, City of Westminster, Wandsworth, Ealing, Woking, Harringay, Croydon, Hackney, Southwark, Hayes, Kensington, Hounslow and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Islington |
Internet | |
| City of Westminster |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport My upgrade is due in July and I’m having serious doubts about whether to renew with 3 after 8/9 years due to the terrible signal. Looking at your timeline this is happening in a lot of locations and 3 appear
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport @ThreeUK @Three_Is_Broken In March I ordered your Huawei E5573bs mobile WiFi so as an NHS worker I could work from home. Due to lockdown I couldn’t collect it as your stores closed. Since then you have constantly sent me bills for a service I don’t and never have
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport I can’t get anything on 4G as you can see by the screenshot despite your coverage checker saying the signal is excellent. This issue has been going on for ages. It’s not my sim or phone as my daughter is having the same problem.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...
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chris crowley
(@SW19lunchie) reported
from
Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
It’s a bit rubbish the @ThreeUK Home Signal is only 3G so to use it have to turn phone to 3G only so it won’t won’t roam on to 4G macro cell. Guess useful if local network outage
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Smithy
(@Smithy0x) reported
@ThreeUKSupport They haven't been helpful so far, each time they said it is queued for activation, 2 hours was the first one, 24 hours was the next time, 2 hours again, I mean I don't understand why it is not working.
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🎄🎅🏻 David Wilding 🎅🏻🎄
(@DavidWilding271) reported
@ThreeUKSupport I spoke to one of your operatives by calling your service ctr, decided to change operator, got a PAC code and switched. Which I did because you’d sent me an email advising that I could do this without incurring an early termination fee as I was approaching the end of my contact
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Adam needham
(@Add90) reported
@ThreeUK well that's me with you for another 2 years love the company and great advisor to help me get best deal now on to a @SamsungUK fold3 loving the phone and it's been a week. Best phone company I've been with
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caro2000
(@caro200010) reported
@ThreeUK on the phone with your customer service a nightmare!!!!! Waste of time!! I have 2 contracts which I will be ending soon!
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Elise
(@ladypokingham) reported
@ThreeUK our internet is down via our 4G box. Been on your website but it says no reported problems in my area. Been off all day. It’s the plug-in 1yr fixed contract home WiFi. Can only chat if have 3 no. And don’t have one. Help!
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Martin Brown
(@martbrow) reported
@ThreeUKSupport Morning @ThreeUKSupport I still can’t get hold of the store - do I keep trying them on the phone or can someone centrally deal with this issue (they couldn’t help yesterday when I called).
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Jodie 💙
(@Jodie789__) reported
@ThreeUKSupport My elderly father is waiting for a phone to be delivered and has been waiting in all day only to be told it is now tomorrow. This is his only means of communication and he has very little signal and no WiFi. Can you give me details if I can send you order number?
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Wendy Randall
(@CllrWRandall) reported
@ThreeUKSupport please can some help me. Five continues days speaking to the three team, twice to customer service team and the complaints team and still it’s not sorted. I can’t get through to customer service as it’s just main menu with no option. can you help me please?
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Adam needham
(@Add90) reported
@ThreeUK well that's me with you for another 2 years love the company and great advisor to help me get best deal now on to a @SamsungUK fold3 loving the phone and it's been a week. Best phone company I've been with
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Adam needham
(@Add90) reported
@ThreeUK well that's me with you for another 2 years love the company and great advisor to help me get best deal now on to a @SamsungUK fold3 loving the phone and it's been a week. Best phone company I've been with