3 (Three) Outage Report in Kingston upon Thames, Greater London, England
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The latest reports from users having issues in Kingston upon Thames come from postal codes KT1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Hammersmith, Paddington, Guildford, City of Westminster, Epsom, Croydon, Kensington, Hackney, Islington, City of London, Waltham Forest, Kingston upon Thames, Wembley and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| Paddington |
Total Blackout | |
| Guildford |
Wi-fi | |
| City of Westminster |
Phone | |
| Hammersmith |
Wi-fi |
Community Discussion
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3 (Three) Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@kevbryan12 @ThreeUKSupport It’s that entire Facebook discussion spanning back a few years. In early 2020 they confirmed they were testing eSIM support, but their responses suggest that eSIM support will not include support for Apple Watch.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @ThreeUKSupport Still not getting back to me about my Huawei E5573bs which I couldn’t collect due to lockdown but still manage to send threatening emails for non payment for a service I don’t even have. Joke company.
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Croydon, England
@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK That’s great. You’ve even given new phones to non 3 customers. Now how about answering the concerns of customers that have been with you years and are having issues with your network since October.
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Olu!
(@olumontreal) reported
from
Hackney, England
@Threeuk since this lockdown my signal and my calls have been dead slow and cutting off all the time not impressed 🙁
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Elena Larkin
(@ELarkin25) reported
from
Richmond, England
@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport Done — by the way your Three Chat service said that the Network Checker is for mobile only, and doesn’t include Three Home Broadband.
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport That you’ll get back to me and you never do. I’ve received another letter saying I owe you money for a service I don’t have. I have two phone contracts with you as well. I’ve been complaining about the signal for months and been ignored as have loads of
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Jo Brianti
(@JBrianti) reported
from
Ealing, England
@ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
It’s a bit rubbish the @ThreeUK Home Signal is only 3G so to use it have to turn phone to 3G only so it won’t won’t roam on to 4G macro cell. Guess useful if local network outage
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alittlePsYco
(@andrelereveur) reported
from
Hammersmith, England
@ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER
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Benoit Berthe Siward
(@TheSiward) reported
from
Lambeth, England
@ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!
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Phoebe Morgan
(@Phoebe_A_Morgan) reported
from
Islington, England
@katie_khan @ThreeUK I know I’m not even a 3 customer though! But I’m going to switch 😊
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
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Carmen Williams
(@CarmenW16954852) reported
from
Wandsworth, England
@ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kinnusai
(@Kinnusai1) reported
@ThreeUKSupport Still waiting for a sim i received on 22nd january to be activated and have contacted customer support SIX times only for each member of staff to give me a deadline they then miss without bothering to update me. Really **** service.
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nikki_wrench (she/her)
(@NikkiFundraiser) reported
Having a proper 'Karen' moment today, fuelled by the customer service advisor at @DPDgroup_news telling me that, despite them holding my parcel, "nobody at DPD can help you, sorry". Erm...what? Seriously, upgrading with @ThreeUK was quite possibly my stupidest moment to date.
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Phil Gyford
(@philgyford) reported
@ThreeUKSupport 👋🏻 Incredibly slow data speeds in HR2 today, both on my phone and from our 4G broadband box. I've turned both on and off a few times. Nothing showing in your Network Status checker. Has the wind blown the internet bits away? xx
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Ms Harkness ❤️
(@cer0deacer0) reported
@ThreeUKSupport Then I was missold a contract, will be contract your representatives ASAP. This is why @EE will always be the best network.
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That’s all 💚🤍💜
(@ijyodesu) reported
@notchnut @ThreeUKSupport Yeah I just went on their help chat for same issue & they told me I need to share credit card or other financial info to verify my age! As if! I have had a direct debit set up with them for long enough that they should know I’m an adult. Wtf?!
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Martin Wallis
(@nitramsillaw) reported
@emilyblakebs @ThreeUK @EE are a 1000000% better network, slightly more expensive but you really do get what you pay for.
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Busy playing golf
(@Topp_E) reported
@ThreeUK @SamsungUK No service yet again. Only 12 days until BT delivers new broadband and then I can cancel Three’s rubbish service.
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Curt
(@fingerlesscurt) reported
@ThreeUK your customer service is absolutely shocking.
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Rastko Suknjaja
(@Rastsukin) reported
Hey @ThreeUK, I’m getting calls from 0333 338 1063 for days already and they hang up as soon as I answer. It’s bothering me. Can you make it stop or I’ll be forced to block that number. Thanks.
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Chris Cain
(@CaptainHippo) reported
@ThreeUKSupport hi - am trying to log into my 5G router and am being told the security certificate for it has expired. Looking at details it did indeed expire on 26 Dec 2021. I don't want to override and login to an untrusted site. Please advise.