3 (Three) Outage Report in Kingston upon Thames, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at 3 (Three)
3 (Three) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Harringay, Islington, Hackney, City of Westminster, Camden Town, Hounslow, Southwark, City of London, Wandsworth, Ealing, Woking, Croydon, Hayes and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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Elodie Mescam
(@ElodieMescam) reported
from
Lambeth, England
@ThreeUKSupport My bills... I have been trying to resolve it for 2 weeks now, writting on twitter, going to the shop etc. I want a refund of the data outside my subscription because i never been warned that I was outside and want to cancel my data boost
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Ranjan Mallya 🇮🇳
(@ranjanmallya) reported
from
Croydon, England
@ThreeUK Miserable customer service on #ThreeUK!
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Ranjan Mallya 🇮🇳
(@ranjanmallya) reported
from
Croydon, England
@ThreeUK The customer service representative of yours mentioned I will not be put on music after 25 minutes wait but no, am on music yet again.. #ThreeUK
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Standing Ovation Choir Ltd
(@ChoirOvation) reported
from
Islington, England
@thatfreyr @ThreeUK The worse company ever. I had a business trip, went into the store to see if my tariff covered international calling data etc and I was reassured that it was all good. Next thing I know I have a £400 bill! It took months to get this resolved. Terrible company @ThreeUK
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Graham H
(@mercfan) reported
from
Hounslow, England
@ThreeUKSupport evening, anyway I can block all calls from Italy, 3-4 calls a day, damn spam, block one and later call from another number #annoying #pissedoff
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Tatiana Nantes
(@TatianaNantes) reported
from
Richmond, England
@ThreeUKSupport decided to go with a contract, sim arrives today, 20min on hold and an idiot agent just refuses to proceed with transfering the number for no reason - now have 2 numbers none of which one works!! #sortitout
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Luke Graham
(@LukeGraham92) reported
from
Hounslow, England
@ThreeUKSupport your network is absolutely awful, I can’t wait to move and have signal like everyone else
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Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@ThreeUKSupport You didnt understand my complains. 1) you have bad equipment that cant scan every type of documents. 2) your offices dont have access to edit user info. Thats why your offices are useless. You should fix this.
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SamB- Dysfunctional veteran. 👍🇬🇧
(@SE25cpfc) reported
from
Hammersmith, England
@ThreeUK my contract ends next month, haven't been able to get a signal for ages. Your excuses was that the network has to many users. EE have promised me and shown me a strong signal. Goodbye
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PelhamB
(@PelhamB) reported
from
City of London, England
Yet again no @ThreeUK signal on London Bridge. Neither 3G or 4G work at all #NoServiceHere #NoSignalHere this is almost a daily occurrence
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ℨ𝔬𝔩𝔞 𝔙𝔦𝔠𝔢𝔫𝔱𝔢 *𝔅𝔯𝔲𝔫𝔦𝔞*
(@ZolaVincente) reported
from
Camden Town, England
@ThreeUK have the worst service imaginable, my ex truly hated me for him to convince me to join this network 🙄
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Ranjan Mallya 🇮🇳
(@ranjanmallya) reported
from
Croydon, England
@ThreeUK Getting through to customer service is a nightmare. It says the wait time is over 15 minutes now and so was the case with over the weekend.. Help!!!!
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PelhamB
(@PelhamB) reported
from
City of London, England
@ThreeUK I can’t even get your live chat to work your signal is so bad! This is the last straw. I want to leave now.
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Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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Adam ☁️ Jamal
(@ONI_Assassin) reported
from
Hillingdon, England
I suspect it may be time to move from @ThreeUK to @VodafoneUK as they don’t have #VirtualSim or #AppleWatch support, but the @ThreeUK #GoRoam plan is amazing. Decision later today. #NeedAllThree #PunNotIntended
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Mo Mo Jo
(@mo_rashid25) reported
from
Brentford, England
@ThreeUK @PedroClarke1 Congrats on being the first @ThreeUK, however your network in London is pants now. You defo have the cheapest plans but now I know there’s a reason for it.
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PelhamB
(@PelhamB) reported
from
Croydon, England
@ThreeUKSupport The CR2 postcode covers quite a large area. Where I am, the coverage map says 4G is available when in fact it is not and never has been. Your map is misleading at best.
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Joseph Morrison
(@JosephMorrison0) reported
from
Hammersmith, England
@O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...
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On My Keiran Tierknees
(@SimpLeeArsenal) reported
from
Islington, England
@DanOnkar @ThreeUK Their 3G / 4G is the worst.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Forrest
(@coedwiggle) reported
@ThreeUKSupport Hi Kim. I have been through this over and over week after week for 4 months. The warehouse have somehow lost (or someone has stolen) the device. I have been on about 30 calls and maybe 6 chats. Raj said he would call back, not happened. After more than 12 a three customer.
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Michelle Johnson
(@gesturalmimicry) reported
@ThreeUKSupport Thank you for replying. I have tried all the workarounds each time I lose service and no luck. I have NEVER received a text or any form of contact about service outages. That is why I am contacting you. How can I get on your text/mailing list for service outage alerts?
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Ana
(@aafonsofer) reported
Yo everyone, avoid @ThreeUK company, customers service is horrendous, 5G broadband is a lie
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Kgosi mokwena
(@Mokwena_chess) reported
@ChelseaFC @ThreeUK Frank has talented problems please fix were No6 we deserve No1
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..
(@19murf85) reported
@ThreeUKSupport Hi, in Leicester I’m getting terrible 4G as apparantly there’s work being done on masts? Do you know how long that will take?
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TmacMusic
(@TmacMusic432Hz) reported
@ThreeUKSupport I'm starting to think this is just a way to Flog me off! I've had piss service ever since I joined LAST DECEMBER! You need to do something or I will be in touch with Ofcom
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Pritesh Kataria
(@pritesh1978) reported
@ThreeUKSupport S20. The point was I was told there was an issue with the tracking etc which was resolved that day(last Thursday). I was told delivery will be Friday 11th nothing then Tuesday 15th.. nothing! Now tomorrow. Absolutely ridiculous and the worse service every. A 5year could do better
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TmacMusic
(@TmacMusic432Hz) reported
@ThreeUKSupport Further more the issues arise after your closing time :/ after 6pm
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Pritesh Kataria
(@pritesh1978) reported
@ThreeUKSupport We are now 1.5weeks on and still no delivery. After speaking to 20 odd advisers, I'm still being lied to and given false information. To date, no manager has called me back despite 15 requests. This type of service will be an ombudsman's dream! No one should ever trust Three!
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ODIMS🖤
(@Ozetttttttt) reported
@ChelseaFC @ThreeUK Full support Frank 💪🏽💙