3 (Three) Outage Report in Kingston upon Thames, Greater London, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at 3 (Three)
3 (Three) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Ealing, Southall, London, Fulham, Islington, Croydon, City of Westminster, Hackney, Hammersmith, Hounslow, City of London, Paddington, Kensington, Hampstead and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Total Blackout | |
| Southall |
Internet | |
| London |
Internet | |
| Southall |
Internet | |
| Ealing |
Internet | |
| Southall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …
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Alex James Cox
(@AJCox31) reported
from
Lambeth, England
@ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport My network and data has been down for days, your customer service team confirmed my payments would have 50% reduction due to the lack of service you have provided and you toom full payment this morning and my services would be back until the 22nd September
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUKSupport Nope, it’s with Three. He isn’t using the PAYG, he’s already got a contract with Three. It was what we was told for me to get the old number on my new contract. I’ve been told I’ve got to wait 48 more hours, then phone up and wait another 24 hours! It’s never ending!
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
@colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport Yeah you guys confirmed it yesterday but payment was taken today. And the service not working till late September. 🙄 I'm leaving you guys soz
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SDP
(@SSDP73) reported
from
Spelthorne District, England
@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUKSupport I’ve done everything I’ve been told to do. The problem is that it’s been over 3 weeks since I took the contract out and it still hasn’t been sorted. Permission was given over the phone for the name change.
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks
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Mark
(@scousemanblue) reported
from
Paddington, England
@ThreeUK @ThreeUKSupport Is there a problem supplying a 4g signal in the centre of London absolutely shocking
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amy dyfan
(@amydyfan1) reported
from
Hillingdon, England
@ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃
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Ernesto Sarezale
(@sarezale) reported
from
Islington, England
Mifi from @ThreeUK not working at all for he at the moment at N19 - getting 0.27 Mbps if working at all - this is denial of service - will I be billed this month?
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Keyth
(@whiterosetyke) reported
from
Islington, England
One day left of @ThreeUKSupport 5G broadband and lack of service for over 10 weeks now. Sky broadband comes tomorrow and Three are going to receive that box back in a million pieces. (Well definitely if I send with Hermes) @Ofcom avoid avoid avoid. #broadband
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♡leah
(@leaaCastle) reported
from
Islington, England
My advice for today would be. Never get a phone contract with @ThreeUK
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Andy Washington 💙 🇪🇺
(@andywash) reported
from
Hackney, England
Did you know that most phone companies limit calls to 2hrs? Not normally a problem but as I’m on hold for almost that long with @VirginAtlantic before they answer I got cut off 1 minute in! That’s 4 hours on hold for nothing, thanks to @ThreeUK @ThreeUKSupport
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Alex J Wood 🎨 🇪🇺
(@al3xjw) reported
from
Kensington, England
@ThreeUKSupport @ThreeUK why is the signal so bad in London and Kent. Terrible. No reception or internet in so many places and so slow. Terrible service and no free roaming soon too. #fail #threepoorinternet #threeuk
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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David Wiggins
(@dmwiggins) reported
@ThreeUKSupport I called two weeks ago (Friday 8 July). The gentleman told me that he couldnt talk to me as I didn’t know my “PIN” (which I never remember setting in the first place). I emailed ID to “proofs (at) 3mail” that same day requesting help and it’s been radio silence since.
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Farrendahl
(@farrendahl) reported
@ThreeUKSupport Hi Laura, thanks for the reply but it kind of misses the point. I wanted to use the online service because I don’t have the time to call. It turns what should be a quick and easy 2 minutes online which I could fit into my day into a protracted experience.
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Kirkby
(@official_kirkby) reported
@ThreeUKSupport Bare in mind you’ve been promising such support for the last 2 years now it’s getting a bit tiring. Your competitors have done it.
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Oli Mortimer
(@olimortimer) reported
Is there an issue accessing the @PayPalBusiness app on @virginmedia ? Try to login and the app closes. If I do the same on mobile data or @ThreeUK internet, I can login fine
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Mike Smith
(@Thejackallllll) reported
@ThreeUKSupport Wouldn't be disappointing if u could provide the service you actually advertise
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Mike Smith
(@Thejackallllll) reported
@ThreeUKSupport How can ur support staff tell me my phone isn't 5g compatible when specs clearly state it is.. They are meant to be clued up
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Ashley Charman
(@DJAshBash) reported
@Three_Is_Broken @ThreeUK I'd rather join SuperDrug UK mobile network over Three any day of the week. I hope the company either changes their ways drastically or goes bust. Left Three over 5 years ago.
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John Gaskell
(@John_Gaskell) reported
@ThreeUKSupport awful coverage today in L23. And yes, restarted, reset network settings, on the latest iOS, SIM is 4 months old, phone is iPhone 12 Pro Max 256Gb, fully charged - and it’s blue. Basically zero data all day, and reliant on Wi-Fi and tethering to my EE work phone.
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Sean Tay
(@hey_seantay) reported
@parulsingh1995 @ThreeUKSupport This is happening to me and other people on Three in Manchester, too. Coke on now, @threeuksupport. Your website still says there’s no issue in the area.
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Kirkby
(@official_kirkby) reported
@ThreeUK @ThreeUKSupport I noticed you quietly implemented #esim support so why can’t I now enable mobile data on my Apple Watch?