3 (Three) Outage Report in Kingston upon Thames, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Waltham Forest, City of London, Kensington, City of Westminster, Woking, Islington, Hounslow, Hackney, Tower Hamlets, Croydon, Guildford, Merton, Southall and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Waltham Forest |
Internet | |
| City of London |
Internet | |
| Kensington |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Sarah Rose
(@sarahjrose) reported
from
Croydon, England
Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately
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bog off tories
(@robbie_wallace) reported
from
Hackney, England
@ThreeUKSupport Don’t mean to bang on here but now I don’t even get signal in dalston. Would really prefer that you took care of existing customers and fixed existing issues before moving onto new projects. No point in me having data in my plan that I can’t use
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Now Hear This
(@NowHearThisUK) reported
from
Hillingdon, England
priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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Lifestyle Connoisseur
(@Soldoutpromoter) reported
from
Ealing, England
What have you guys done to the network @ThreeUK this is unbearable
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Nomaan Ali
(@Nomaan00) reported
from
Wandsworth, England
@ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.
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Alex Russell
(@ARussell_11) reported
from
Camberwell, England
@ThreeUKSupport I have a problem across half of London. Shambles to be honest
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Aanteater_
(@aanteater_) reported
from
Kingston upon Thames, England
@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
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Christopher Whitton
(@Whitton88) reported
from
Islington, England
@ThreeUKSupport This was already done when I logged a formal complaint with your complaints team yesterday. Awaiting a “priority” call back from the technical team hopefully later on today
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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Barry
(@uksov) reported
from
Camberwell, England
@ThreeUKSupport why is your 4G so bad in central London, London Bridge and St Pancras area I have to drop the phone to 3G to get any data, you promote 5G, but you haven’t mastered the basics yet, when is this going to be sorted #timetoswitch
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Wallis Day
(@wallisday) reported
from
Lambeth, England
No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Matt Capon
(@MattLCapon) reported
from
Camberwell, England
@ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately
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Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Butler
(@Heath_cb) reported
@ThreeUKSupport There is never an advisor on the chat. And I can’t access my own account because it’s blocked. I wanted the line to be blocked not my online account! And calling from overseas costs a fortune. This has been the most painful fiasco ever @ThreeUKSupport
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Heather Butler
(@Heath_cb) reported
@ThreeUKSupport I haven’t had that information and I have had no advice about how I closed this account. You also said you would give me £50 credit (which goes no way to covering the costs I incurred) and refused to honour that when I said I did not want to close the complaint.
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TGP
(@terrygparrott) reported
@ThreeUKSupport I've tried Opera, Firefox, and Edge and all are the same. Downdetector is also reporting issues???
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Bovver Gurls
(@ladyrare1) reported
@ThreeUK tried to send text in UK but 3blocked 43 mins waiting for help on 333 still no help !!!
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Roy PM
(@RoyPM8) reported
@ThreeUKSupport Problem is the app is not adaptive. I have large text and fonts sizes. When I reduce the size the " continue login" button shows up. Clearly the app needs some dev.
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Kimberderlo
(@kimbojs1986) reported
@ThreeUKSupport hi, there appears to be a problem with my bill, it should have ended on 9th May but it has ended on the 19th May. I'm also confused with the fee which was waived and paying my usual amount on Monday
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W
(@LePontiacBandit) reported
DO NOT GET @ThreeUK every in your life, horrible service
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C Perry
(@seeperry) reported
@MsMarmitelover @ThreeUK SKY Mobile, uses O2 network.
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Cally
(@Callyfornia) reported
@ThreeUK your customer service team are shockingly bad… I don’t need them to walk me through the process abs say thank you all the time… I just want them to answer simple questions!!!
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John Michael Collins
(@MikeCollins_61) reported
A tip for Twitterers using Android. If you upgrade and then find your phone link doesn't work, try removing the SIM and putting it back. I've just had to do that after long discussion with Three advisor. Thank you @ThreeUK