3 (Three) outages and service status in Kingston upon Thames, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Kingston upon Thames, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- Internet (75%)
- Phone (13%)
- E-mail (6%)
- Wi-fi (6%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kingston upon Thames, England
The most recent 3 (Three) outage reports came from the following cities: Teddington, Hammersmith, Southall, Fulham, Hounslow, Wandsworth, Mitcham, Epsom, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Teddington
|
Internet | 7 days ago |
|
Hammersmith
|
Internet | 9 days ago |
|
Southall
|
Internet | 14 days ago |
|
Fulham
|
Internet | 15 days ago |
|
Hammersmith
|
Internet | 15 days ago |
|
Hounslow
|
Internet | 16 days ago |
Community Discussion
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3 (Three) Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Gregory Mumford (@gsmumford) reported from Wandsworth, England@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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Elena Larkin (@ELarkin25) reported from Richmond, England@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ispreview hey, so it looks like @ThreeUK have updated their codec for the voice calls, I think they are using Evs like EE? If you ring someone that is on Three, from any other network now, you get high quality calls! It’s great! :-)
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Jo Brianti (@JBrianti) reported from Ealing, England@ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!
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eamorugby (@HoarseRoar) reported from Hounslow, EnglandCredit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou
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Carmen Williams (@CarmenW16954852) reported from Wandsworth, England@ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare
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Nickle Arse (@Brunts1980) reported from Lambeth, England@SimSmithy @ThreeUKSupport @ThreeUK @Three_Is_Broken Yep! I got them down to 6 months free line rental but even that couldn’t stop me from leaving the worst phone provider in the uk!
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E M M Y (@msemmyburrows) reported from Richmond, England@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Craigy B (@CraigyBEsq) reported from Wandsworth, England@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Peter Cigleris (@Cigleris) reported from Wandsworth, England@colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.
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Chemmy Alcott OLY (@ChemmySki) reported from Richmond, England@ThreeUK terrible customer service and no loyalty to remaining customers 😡😡
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Roses Finds (@Roses_Finds) reported from Wandsworth, England@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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Peter Cigleris (@Cigleris) reported from Wandsworth, EnglandSeems @ThreeUK is down, unable to make calls
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Thames Ranger777 (@Ranger777Thames) reported from Lambeth, England@ThreeUKSupport Not good for a customer who buys the watch in the month of may
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Depraved Acid (@DepravedAcid) reported from Hounslow, England@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
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SDP (@SSDP73) reported from Spelthorne District, England@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!
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Christopher Golds (@chrisgolds) reported from Lambeth, England@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Purdie (@AdamPurdie) reported@ThreeUKSupport is there anyway to stop the incessant calls about my upcoming contract renewal? This is daily and bordering on harassment now. I told your service advisor I will switch providers if this does not stop, same for my wife and daughter.
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Legmo2 (@Legmo_2) reported@ThreeUKSupport - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!
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Philip Carr (@PHILIPCARRUK) reported@ThreeUK why have you billed me for 5–6 months of line rental after I cancelled my SIM and moved my number to Vodafone? Now I “owe” £190+ due to your error. Take responsibility and fix this with CRS!
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Ropa (@premiaxleader) reported@ThreeUK I’ve had no calls or mobile data on 2 business lines since mid-Feb 2026. Multiple contacts, SIM & eSIM changes, still unresolved. Formal complaint sent 12 March – no acknowledgement received. This is now a serious business impact. Please escalate urgently
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Empress’ (@IAmHerNp) reported@ThreeUKSupport hi I need to talk about my account I’m being charged twice when I’ve already paid my bill. I’m on the phone with customer service but they’re no help
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedBreaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on
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Arunas Zidonis (@ArunasZidonis) reportedIs it @Sainsbury's in Ellesmere Port jamming phone signal? Or has @ThreeUK become worse after the partnership with Vodafone?
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Olanozun Raiwe (@olanozun) reported@ThreeUK can you please explain why non of your sales agent can provide the terms and conditions for a service and the cancellation team blatantly refused to speak with me unless I agree to pay the cancellation fee😡
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charlie brownlow (@charlie___brown) reported@ThreeUK anyone else have problems closing a Three mobile accounts. No reply emails. Online chat seems to be ineffective. Talking to Customer service unable to close accounts. Back online chat this morning, account changed to collections, still unable to close the account.
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james marshall (@jamesma34307397) reported@franchaela_x @ThreeUK @ThreeUKSupport Very rarely have issues but this week since Monday (bank holiday) been bad to say the least