3 (Three)

3 (Three) Outage Report in Kingston upon Thames, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kingston upon Thames, Greater London, England 02/10/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Hackney, Southwark, London, Hayes, Kensington, City of Westminster, Woking, Hounslow, Waltham Forest, City of London, Islington, Tower Hamlets, Croydon, Guildford and Merton.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomSouthwark Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomHayes Wi-fi
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK hello Wimbledon area no data - any issues ?

  • TheRealBrookieC Brooke Colman (@TheRealBrookieC) reported from Wandsworth, England

    @ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!

  • karlos437 karl matthews (@karlos437) reported from Kingston upon Thames, England

    @ThreeUK need to speak to uk person who can help!! Foreign call centres:(

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?

  • chrissydarling Chrissy Darling (@chrissydarling) reported from Hackney, England

    @ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!

  • snkhan Sajid Nawaz Khan (@snkhan) reported from Islington, England

    @three_broadband @NickHJBurley @ThreeUKSupport Don’t believe them — they said the same to me. I was getting 300Mbps and now can’t get 5G (they told me the same story about the network tool not being updated). Now barely getting 20Mbps on their 4G service, even though I’m on a 5G contract!

  • Gcrobb Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?

  • i_maq Imran Maqbool (@i_maq) reported from Hackney, England

    @ThreeUKSupport I need to hear what form of compensation will be available to me before I leave for a functioning network. @Three_Is_Broken

  • i_maq Imran Maqbool (@i_maq) reported from Hackney, England

    I've been offered £5 off my phone bill to stay even though I've paid over £1,000 to @ThreeUK over the last 4 years for a barely functioning service being lied to that they'll fix the area faults...

  • snkhan Sajid Nawaz Khan (@snkhan) reported from Islington, England

    @ThreeUKSupport Just spent 20 minutes on the phone to your help. Really patronising advisor who kept saying “we just provide the SIM, we can’t comment on what speeds you’ll get”. He also said the previous advisor shouldn’t have said what speeds I could get in my postcode. What a shambles.

  • gg1613gon GG (@gg1613gon) reported from Islington, England

    @ThreeUKSupport After trying online to cancel my contract (which didn’t work) on the 21st September I phoned you and after 25 minutes waiting finally spoke with you, asked to cancel the contract and was told it was cancelled.

  • skippinginheels Natalie Turner (@skippinginheels) reported from Camberwell, England

    THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!

  • LaurenVRhodes 🍁🍂✨Lauren Victoria Rhodes✨🍂🍁 (@LaurenVRhodes) reported from Richmond, England

    Oh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport

  • snkhan Sajid Nawaz Khan (@snkhan) reported from Islington, England

    @ThreeUKSupport Any issues in EC1M? Not getting any internet at all.

  • jon_warburton Jon Warburton. (@jon_warburton) reported from Lambeth, England

    Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.

  • GalvinKev Kev Galvin (@GalvinKev) reported from Lambeth, England

    @ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2

  • Proindia6 Proindia (@Proindia6) reported from Hillingdon, England

    @ThreeUK what happen in Hayes area .. bad bad signal.. not even 4g ... it was 5g before..West London..

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    @ThreeUK Do they support 5g? Come to think of it do they support data at all on your network?

  • KevinHogarth Kevin Hogarth (@KevinHogarth) reported from Ealing, England

    @ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • aigguk7362 Andrew Gilfillan (@aigguk7362) reported

    @ThreeUKSupport They didn’t advise of a fix date just that there’s a known issue with the mast that’s resulting in loss of a data connection and yes I spoke to technical support who advised that and said the problem isn’t my end, the problem is at the mast level

  • niuou Vinski (@niuou) reported

    @ThreeUK is your site experiencing issues? I cannot sign in on pc or app.

  • yeslads67 yeslads67 (@yeslads67) reported

    @ThreeUKSupport help pay my bill. You won’t accept my card and your live chat won’t work

  • ehroberts1293 Lizzie Roberts (@ehroberts1293) reported

    @ThreeUK I left 3 for another network as they were cheaper. 3 called to offer me a much better deal. Explained I’d already left, they said that’s fine they will still honour the deal for me. Cancelled with other network to come back to 3 and now you’re saying you won’t honour it.

  • iSax_UK Alistair Parnell (@iSax_UK) reported

    @ThreeUKSupport I’m trying to work out why I’ve spent an hour on chat help being told what a ‘valued’ customer I am only to be offered a worse sim deal than I could have got directly from your website myself. I find this incredibly dishonest. Anyone else had same experience?

  • matt_nuttall Matthew Nuttall Diaz (@matt_nuttall) reported

    @ThreeUK what are you putting in the water at your call centre? I've had 2 rude callers today.

  • Arkam_95 Arkam (@Arkam_95) reported

    @ThreeUK hi, I ordered a replacement sim last Wednesday but yet haven't received yet. Please help?

  • AlbanNshimiye Chels fan of Rwanda (@AlbanNshimiye) reported

    @OliviaBuzaglo @ThreeUK How can I do to get this? I am in need of it. Please help

  • CharlotteLDev Charlotte Lawton (@CharlotteLDev) reported

    @ThreeUKSupport I changed contract and got given a new sim which I had my old number transferred too but now I can’t be contacted via my old number and a new number is being used…meaning I’m missing calls/texts. Can someone help pls

  • silentscreams_9 Bearded Zombie #standwithukraine ☮️🌱🇺🇦♠️ (@silentscreams_9) reported

    @ever_longing @OfficialRandL @ThreeUK Ticketmaster are still not refunding. It's awful PR refusing to refund. None of these people are likely to risk buying a ticket again.