3 (Three) Outage Report in Kingston upon Thames, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, City of London, Islington, Hounslow, City of Westminster, Hackney, Tower Hamlets, Croydon, Guildford, Woking, Merton, Southall, Redhill, Wallington and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Phone | |
| Islington |
Internet | |
| Hounslow |
Internet | |
| City of Westminster |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Croydon, England
@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @ThreeUKSupport Still not getting back to me about my Huawei E5573bs which I couldn’t collect due to lockdown but still manage to send threatening emails for non payment for a service I don’t even have. Joke company.
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
It’s a bit rubbish the @ThreeUK Home Signal is only 3G so to use it have to turn phone to 3G only so it won’t won’t roam on to 4G macro cell. Guess useful if local network outage
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alittlePsYco
(@andrelereveur) reported
from
Hammersmith, England
@ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER
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Olu!
(@olumontreal) reported
from
Hackney, England
@Threeuk since this lockdown my signal and my calls have been dead slow and cutting off all the time not impressed 🙁
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Elena Larkin
(@ELarkin25) reported
from
Richmond, England
@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Benoit Berthe Siward
(@TheSiward) reported
from
Lambeth, England
@ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK That’s great. You’ve even given new phones to non 3 customers. Now how about answering the concerns of customers that have been with you years and are having issues with your network since October.
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Carmen Williams
(@CarmenW16954852) reported
from
Wandsworth, England
@ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@kevbryan12 @ThreeUKSupport It’s that entire Facebook discussion spanning back a few years. In early 2020 they confirmed they were testing eSIM support, but their responses suggest that eSIM support will not include support for Apple Watch.
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Phoebe Morgan
(@Phoebe_A_Morgan) reported
from
Islington, England
@katie_khan @ThreeUK I know I’m not even a 3 customer though! But I’m going to switch 😊
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport Done — by the way your Three Chat service said that the Network Checker is for mobile only, and doesn’t include Three Home Broadband.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport That you’ll get back to me and you never do. I’ve received another letter saying I owe you money for a service I don’t have. I have two phone contracts with you as well. I’ve been complaining about the signal for months and been ignored as have loads of
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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BigMugsChannel
(@BigMugsChannel) reported
@ThreeUKSupport iPhone 11. Today I had a problem in NW3 1PX. I generally have issues throughout the whole country, this is not an isolated case. I have lost faith in Three completely. My other devices have no issues Virgin (EE), CMlink (EE) or historically with Vodafone and O2.
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Luke Taylor
(@davidluketaylor) reported
@ThreeUK @ThreeUKSupport I’ve tried restarting my phone - I even reset my network settings, but still cannot text. Are you sure it’s fixed for everyone?
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Connor🚌💨|📸|🕹
(@ThatCornishLadd) reported
@ThreeUKSupport I have. And it's still terrible.
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StewartB
(@camcanary) reported
@ThreeUKSupport This means loyal customers get a worse deal (£10=4GB v £10=6GB) because of your internal systems. Very poor indeed!
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VK
(@vernonkay7) reported
@ThreeUK Question. Why does three network not work in Tottenham Hale. At all. We are in central London and data has not worked for the last 6 months on any devices or those using three like ID mobile.
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VK
(@vernonkay7) reported
@ThreeUK Question. Why does three network not work in Tottenham Hale. At all. We are in central London and data has not worked for the last 6 months on any devices or those using three like ID mobile.
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J G
(@gjr122) reported
Now it has been a month and still not resolved!! The speed test cant even get on to the upload speed test. This Broadband is literally non-existence!! This is ridiculous. Is this how @ThreeUK treat its new customers?!
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Sharon Hixon
(@SharonHixon4) reported
@ThreeUK @ThreeUKSupport Please can you tell me why after Official confirmations my Dads death ( you sent a letter confirming account would be closed ) you continue to take money out of my parents account even though the DD has been cancelled you keep reinstating it . Your contact centre are awful!!!😤
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beth
(@realredheadblog) reported
@ThreeUK customer service is disgusting! Imagine telling someone you aren’t going to help them and then trying to charge them £1000 after ignoring them nonstop about a phone you messed up you’re disgusting. No shame from three at all 🤢