3 (Three) Outage Report in Kingston upon Thames, Greater London, England
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The latest reports from users having issues in Kingston upon Thames come from postal codes KT1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (44%)
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Total Blackout (35%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Islington, City of Westminster, Hounslow, Fulham, City of London, Paddington, Croydon, Kensington, Hackney, Hampstead, Hammersmith, Sutton, Waltham Forest and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Islington |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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bog off tories
(@robbie_wallace) reported
from
Hackney, England
@ThreeUKSupport Don’t mean to bang on here but now I don’t even get signal in dalston. Would really prefer that you took care of existing customers and fixed existing issues before moving onto new projects. No point in me having data in my plan that I can’t use
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Dan McDowell
(@danjmcdowell) reported
from
Camden Town, England
@ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.
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Christopher Whitton
(@Whitton88) reported
from
Islington, England
@ThreeUKSupport This was already done when I logged a formal complaint with your complaints team yesterday. Awaiting a “priority” call back from the technical team hopefully later on today
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Alex Russell
(@ARussell_11) reported
from
Camberwell, England
@ThreeUKSupport I have a problem across half of London. Shambles to be honest
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Aanteater_
(@aanteater_) reported
from
Kingston upon Thames, England
@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
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Don Constance
(@snaprails) reported
from
Ealing, England
@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.
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Christopher Whitton
(@Whitton88) reported
from
Wandsworth, England
@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
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Now Hear This
(@NowHearThisUK) reported
from
Hillingdon, England
priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account
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Mohamed Abdinur
(@MabdiNur1) reported
from
Southall, England
@ThreeUKSupport poor connection wondering to request an early termination
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Lifestyle Connoisseur
(@Soldoutpromoter) reported
from
Ealing, England
What have you guys done to the network @ThreeUK this is unbearable
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Nomaan Ali
(@Nomaan00) reported
from
Wandsworth, England
@ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Dan McDowell
(@danjmcdowell) reported
from
Hillingdon, England
I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Caswell
(@NeilBlueyCas) reported
@ThreeUK Being chased by a debt collection agency you've sicced on me for a 5 year old Broadband contract I thought was long since cancelled...Over £26.48. All sorted now. I'm so glad I left, I miss your coverage in Dorset but your customer service is horrible.
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UnInvited
(@UninvitedbyM) reported
@ThreeUKSupport I was supposed to hear from one of your team members by yesterday, and guess what? Nothing as usual. The worst customer service EVER! #Three
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mac77
(@mac7722975336) reported
@ThreeUKSupport I tried Customer service, phone and online chat. Response was that my account was deactivated and I should wait. Without access to my online Three account, I was counting on another snail mail letter to confirm my phone number was safe back to Three.
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rachel sharp
(@sharpie692009) reported
@ThreeUK @BShitcoins Never in my life have I had to deal with such incompetent customer services in my life!!! After taking the contract out in January I am already leaving!!!!
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Gaz
(@GSU_MCR) reported
@ThreeUKSupport Webchat won’t load because my signal is so poor. Can I do it when I get home or do I need to be in the location? Thanks
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Julia Banim ✨
(@JuliaBanim) reported
I honestly cannot describe how bad the customer service is with @ThreeUK when you get your phone stolen. Never, ever go with this atrocious shambles of a company.
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Broken Three UK
(@Three_Is_Broken) reported
@JasperArgyleMAD @deanrmarsh @ThreeUKSupport If it makes you feel any better they did say that 80% of their customers would have a normal service by the end of 2021. Let’s just hope we’re not in that 20%🤞🏾
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David Bartholomew
(@davebart93) reported
@ThreeUKSupport Hi it’s the same one as on the slip. Could it be because even though it was ordered in time for the advert because no one was working that late to complete the order it looks as if I did it too late? Wonder if others are having same issue
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Clara Ferreira
(@claraiferreira) reported
@ThreeUKSupport Can someone please help me? My phone does not connect to the network and I cannot log in in the Three app.
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Matt
(@MattWhitem1) reported
@ThreeUKSupport 15th Jan and you continue to run the promotion till the 29th Jan, it was a promotion you sent me. Everything was agreed and accepted then came the delivery date that never happened. Then get told a technical glitch then it was covid and lockdown then it was a glitch again.....