3 (Three) Outage Report in Kingston upon Thames, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Islington, London, Hackney, Paddington, City of London, Wembley, Mitcham, City of Westminster, Hammersmith, Epsom, Harringay, Beckenham, Kensington, Fulham and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Croydon, England
@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport Done — by the way your Three Chat service said that the Network Checker is for mobile only, and doesn’t include Three Home Broadband.
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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chris crowley
(@SW19lunchie) reported
from
Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport @ThreeUK @Three_Is_Broken In March I ordered your Huawei E5573bs mobile WiFi so as an NHS worker I could work from home. Due to lockdown I couldn’t collect it as your stores closed. Since then you have constantly sent me bills for a service I don’t and never have
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport My upgrade is due in July and I’m having serious doubts about whether to renew with 3 after 8/9 years due to the terrible signal. Looking at your timeline this is happening in a lot of locations and 3 appear
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @ThreeUKSupport Still not getting back to me about my Huawei E5573bs which I couldn’t collect due to lockdown but still manage to send threatening emails for non payment for a service I don’t even have. Joke company.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport I can’t get anything on 4G as you can see by the screenshot despite your coverage checker saying the signal is excellent. This issue has been going on for ages. It’s not my sim or phone as my daughter is having the same problem.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
It’s a bit rubbish the @ThreeUK Home Signal is only 3G so to use it have to turn phone to 3G only so it won’t won’t roam on to 4G macro cell. Guess useful if local network outage
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport That you’ll get back to me and you never do. I’ve received another letter saying I owe you money for a service I don’t have. I have two phone contracts with you as well. I’ve been complaining about the signal for months and been ignored as have loads of
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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▫▫Anna M Hughes▫▫
(@nnahooz) reported
@ThreeUKSupport my signal is very poor and has been for at least a week or so. I can't seem to get an answer from signal coverage checker on app so can you check please? Stevenage SG1 thanks
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janice
(@janC1955) reported
@ThreeUK absolutely pathetic service from three all I want is a credit back that three owe me but if I were trying to take out a new contract there’s never a problem and please don’t use COVID as an excuse every company is struggling but manage to provide a good service
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Vijay
(@Vijay14307) reported
@ThreeUKSupport R u not ashamed of this ? In the last 12 days same story it will be resolved in 48 hours as there is a profile issue 3 times as story in 12 days nobody has a clue to resolved it coz u guys have no skills at all to resolve this simple issue what will I do in a emergency ???
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Laica
(@Laica23) reported
@ThreeUKSupport A test was run by the engineer I spoke to over the phone in November, he agreed that he could see a fault that should be fixed within two hours, it's taken two months, I should have to do nothing more, I also know it's not just me that has made this complaint, fix it
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Aleasha Marland
(@akcherrybomb) reported
@ThreeUKSupport Hi Pete, this is the point Samsung have told us they don't have enough information. Can the order date on the invoice not be corrected? As it is wrong. I only have 2 days to claim, bit worried. I may have to cancel the upgrade
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KoziK
(@PszemeKozik) reported
@ThreeUKSupport He has. He has been told yesterday that his number will be back with him at 10:00 today. He was told this 50hrs ago. Today when he tried to contact support he has been transferred 5 times to different operators for an hour until he gave up and raised complaint.
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gemma hamilton
(@dallama) reported
@ThreeUKSupport Being insulted and lied to to get hardly anywhere. Your customer service needs reviewing. I also spent 30 mins on the phone in December on this same issue.
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Holly
(@Hollyy_Butler) reported
@ThreeUKSupport No, phoned customer service tech support, they’re sending me a replacement out as it wouldn’t cool down or hold the battery
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KoziK
(@PszemeKozik) reported
@ThreeUKSupport This is quite impossible to receive it as he has lost access to his three number. Nobody from customer service provided him with it.
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Vijay
(@Vijay14307) reported
@ThreeUKSupport Wen a customer is facing a problem for 12 days which u r not able to resolve y can’t u contact the customer directly ??? What is stopping u from doing that ? If u look into the complaint 30190928 u will get all the details right ? All false promise read the history then come here