3 (Three)

3 (Three) Outage Report in Kingston upon Thames, Greater London, England

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The latest reports from users having issues in Kingston upon Thames come from postal codes KT1.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kingston upon Thames, Greater London, England 12/29/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Total Blackout (23%)

    Total Blackout (23%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, City of London, Waltham Forest, Hackney, Croydon, Kingston upon Thames, Wembley, City of Westminster, Twickenham, Southwark, Caterham, Woking, Hammersmith, Kensington and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Phone
United KingdomWaltham Forest Wi-fi
United KingdomHackney Internet
United KingdomCroydon Phone
United KingdomKingston upon Thames Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • jenkinzone Simon Jenkinson (@jenkinzone) reported from Camden Town, England

    @chriskanedev @ThreeUK Only through a public network on my phone, can’t my laptop.

  • dukeofpeckham Negro Kevin Owens (@dukeofpeckham) reported from Croydon, England

    Because my phone was connected to my WiFi since yesterday evening I didn't notice the @ThreeUK outage till this morning. I've been with them for 2 years and this is the first issue I've had with them. For what I pay and what I get I'm not going to beat them for the outage.

  • AdamXTroy ADAM TROY (@AdamXTroy) reported from Islington, England

    @ThreeUKSupport How about all day..... ALL DAY with NO service at all!

  • SteveWatsonUK Steve Watson (@SteveWatsonUK) reported from Hillingdon, England

    Hey @ThreeUK what’s going on. No service since last night and zero communication to customers!!! What a disgrace. #threedown

  • jenkinzone Simon Jenkinson (@jenkinzone) reported from Camden Town, England

    @ThreeUK I’m in London, wife in Devon. Neither of us are able to use our phones currently. Our Three home WiFi also down so all home entertainment not working. This isn’t ‘some’ people affected, it’s most if not all. Appalling.

  • ShavnDaily | 🇲🇦🇬🇧🐐 #CFC 💙 | (@ShavnDaily) reported from Hillingdon, England

    So 3 Network has been down as early as 4:30am .. it’s now Lunchtime for me at work and still no Data or Phone Services available 😤🤔 having to resort to my work WiFi 😭 I have Unlimited Data WTF .. so I’m expecting a days compensation @ThreeUK @ThreeUKSupport

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    To those, like me, who are lacking data/internet on the @ThreeUK network, I see that @ThreeUKSupport are stating that the network are having data issues. It's not your phone! It's been down since last night.

  • themib Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

  • londonpussycat jaycee (@londonpussycat) reported from Brentford, England

    @ThreeUKSupport I have had intermittent service for 7-10 days now. Phone calls breaking up, to no service. In the house, no signal. Why did I ever leave EE. I had service literally everywhere. 😡😡😡

  • SharifOmar3 Mike Oxmaul (@SharifOmar3) reported from Hackney, England

    @virginmedia I appreciate the excellent service This is what good customer service looks like @ThreeUK

  • thisisemmie EMMIE RAY. (@thisisemmie) reported from Paddington, England

    three network being down is so helpful for us self employed folks 👍🏽 and to think it wasn’t long ago i was looking at changing networks for an phone upgrade...@ThreeUK @ThreeUKSupport

  • steadyeddie2440 eddie cantwell (@steadyeddie2440) reported from Southall, England

    @ThreeUK information is key. PR nightmare. No reason or explanation for outage.

  • wench25 Shawn Little1 Kalina (@wench25) reported from Egham, England

    @BBCBenThompson @ThreeUK @BBCBreakfast I did not realize it was down until I saw your news report - as I am in my house & I use my wifi (not data) // have turned the WiFi off on my phone and it def does NOT connect to the internet 😳 Hope you get a response from @ThreeUK soon !!

  • SoundWavePapi IG: alefromnatu 🇪🇸 • NASA OCHO CABRONES (@SoundWavePapi) reported from Kensington, England

    So @ThreeUK network is down. Dead.

  • Adam_Orriss Adam Orriss (@Adam_Orriss) reported from Wandsworth, England

    @ThreeUK where’s the information about your atrocious Notwork issues, all night no 3/4G🤬

  • jenkinzone Simon Jenkinson (@jenkinzone) reported from Camden Town, England

    @chriskanedev @ThreeUK 👍🏻 actually not a bad idea!

  • steadyeddie2440 eddie cantwell (@steadyeddie2440) reported from Southall, England

    @ThreeUKSupport why no customer information. PR nightmare. No information is unacceptable. Many social media or news outlets to use.

  • evnsio Chris Evans (@evnsio) reported from Islington, England

    The @ThreeUK mobile network is down. There's no word from them on Twitter and their status page is down 'for maintenance'. This is exactly how not to deal with an incident. #ThreeUK #threedown

  • BillyCee92 Billy Christopher (@BillyCee92) reported from Richmond, England

    @ThreeUK sort your shit out! Internet is ******

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • HalVIII John Kanes (@HalVIII) reported

    @ThreeUKSupport At one point today the man from the broadband team asked me “if there was anyone else (here) that could help (me)”!

  • jinkyjoiner Martin Bell (@jinkyjoiner) reported

    @ThreeUKSupport you have got to be the worst mobile network provider around! Signal issue after signal issue. Excuse after excuse… then on live chat you just end it without fixing the problem?!? 🤬😡

  • HalVIII John Kanes (@HalVIII) reported

    @ThreeUKSupport They also said that there was no problem with the 5g in my area but the website has been updated subsequently to say that there stiil is so my confidence in them is extremely limited.

  • LeytherMatt Matt Lawton (@LeytherMatt) reported

    @ThreeUKSupport WN7 4JY I expect it will say no issues but I’ve been on one bar of service all day in the office and trying to do anything that uses data generally takes several attempts

  • seanwomersley Sean Womersley (@seanwomersley) reported

    @ThreeUKSupport I'm a current three pay monthly customer and would like to switch to an eSIM but your website doesn't explain how I can - how do I switch to an eSIM while keeping my current number and contract?

  • HalVIII John Kanes (@HalVIII) reported

    @ThreeUK please explain why your broadband team told me (11.20) there is no 5g problem in my area but the website says there still is (last updated 2.45) - and neither the previous router nor the new one I had to go and get can actually get a 5g signal?

  • callie19707 Callie19707 (@callie19707) reported

    @ThreeUKSupport Jonathan, I have been trying to sort this issue out for two weeks without any resolution. I now want to cancel my contract with you due to the poor customer service I have had to deal with.

  • LeytherMatt Matt Lawton (@LeytherMatt) reported

    Starting to regret moving to @ThreeUK if the constant struggle to find network is going to carry on draining my phone battery 😞 Hardly lost any battery when outside at the weekend, but a day in the office and it’s knocked 60% off with little usage!

  • LeytherMatt Matt Lawton (@LeytherMatt) reported

    @ThreeUKSupport Yesterday was my first day in the office as a Three customer, but I live nearby and not had a problem since joining last week

  • lucy_cara_p Lucy Cara P (@lucy_cara_p) reported

    @ThreeUKSupport I had lots of messages and emails all saying one date for it switching. I contacted before that date to prevent it switching but CS is now saying I switched on a completely different date that was never mentioned in the messages. Never mind, just disappointed in the service.