3 (Three) Outage Report in Kingston upon Thames, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (54%)
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Internet (29%)
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Total Blackout (11%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Wandsworth, Tower Hamlets, Hammersmith, Southall, Croydon, Wembley, Waltham Forest, Hayes, Hackney, Southwark, City of London, Bermondsey, Hampstead and Isleworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Wandsworth |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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👣🎷बैन डौन्नल्ली
(@saxbend) reported
from
Ealing, England
I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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محمد عمر أحمد عرمان
(@Moham688) reported
from
Islington, England
@ArgosHelpers @Argos_Online Dear Sir or madam This is ridiculous disgusting Shamed by Argos I'm trying to to speack to one of the customer service over the phone holding time over 25 minutes to speack to customer service. My provider @ThreeUK will charge me trouble the price
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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Martin Walker
(@MartinWWalker) reported
from
Paddington, England
@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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Paxton Road 180🎯
(@PaxtonRoadUpper) reported
from
Wandsworth, England
@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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dj profile
(@djprofile) reported
from
Hackney, England
@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sachin Dhanure
(@dhanuresachin24) reported
@ThreeUKSupport This hasn't been organised to the date. It's almost four months and it looks like @ThreeUK doesn't want collect it's 5G broadband device. Really poor and unsatisfactory collection and return services.
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Brian Graham
(@iamBrianGraham) reported
@ChelseaFC Please remove @ThreeUK from our shirt and anything associated with CFC. We don’t want them and we’ll never want a relationship of any type with them ever again.
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Angus Mclellan
(@angusmc200) reported
@ThreeUKSupport I’m really pissed off that there is no way to covert existing credit in to a pack , the app always has a problem and your Ive does not allow you to do so , I want a PAC code so I can move to a network that doesn’t have problems
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Riz Husain
(@rizhusain) reported
@ThreeUKSupport I think your 5G service in NW4 is intermittent. It works and then stalls. When it drops to 4G everything is fine.
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sudhakar sharma
(@sudhakarjpr) reported
@ThreeUKSupport It’s really frustrating, I can see 4G light is on my router but still I am getting speed like 500kbps? So that’s means three 4g is also not working ? Your sales guys told me that if 5G down you can still get good speed on 4G.
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b flavia
(@b_flaviamc) reported
@ThreeUKSupport I've been with three for 5y and always had problems with my signal, data, etc. I have an unlimited data plan but it looks more like it is limited. It's quite hard to do anything since I only have my data to work with, no wifi......
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Hayden Calvert
(@HaydenCalvert1) reported
@ThreeUKSupport since updating to iOS 15.4 I’ve been unable to use my mobile data which is a pain as I don’t pay for Wi-Fi with having an unlimited data plan. Can’t even check the network checker as even on a friends Wi-Fi page is down!
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Ald. Julian McGrath
(@AldJMcGrath) reported
@ThreeUKSupport So… I don’t know where I stand. I have two accounts. We were keeping one but because of Sahu we are cancelling both; but I seriously genuinely don’t know how to cancel
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james miller
(@rfc1970) reported
Do use not feel embarrassed 😞 taken money out peoples banks and not providing a service @ThreeUK 😡😡😡
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Muzzpott
(@Muzzpott) reported
@ThreeUK I am having a terrible experience with you. You haven’t sent my SIM out for 7 months but have been charging me. Now you claim to have a random address for me and are making it impossible to change it