3 (Three)

3 (Three) Outage Report in Kingston upon Thames, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kingston upon Thames, Greater London, England 02/13/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: City of London, London, Islington, City of Westminster, Wandsworth, Ealing, Woking, Harringay, Croydon, Hackney, Southwark, Hayes, Kensington, Hounslow and Waltham Forest.

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City Problem Type Report Time
United KingdomCity of London Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIslington Internet
United KingdomCity of Westminster Internet

Community Discussion

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3 (Three) Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport My upgrade is due in July and I’m having serious doubts about whether to renew with 3 after 8/9 years due to the terrible signal. Looking at your timeline this is happening in a lot of locations and 3 appear

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport @ThreeUK @Three_Is_Broken In March I ordered your Huawei E5573bs mobile WiFi so as an NHS worker I could work from home. Due to lockdown I couldn’t collect it as your stores closed. Since then you have constantly sent me bills for a service I don’t and never have

  • Roses_Finds Roses Finds (@Roses_Finds) reported from Wandsworth, England

    Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport I can’t get anything on 4G as you can see by the screenshot despite your coverage checker saying the signal is excellent. This issue has been going on for ages. It’s not my sim or phone as my daughter is having the same problem.

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.

  • AndrewRPines Andrew Pines (@AndrewRPines) reported from Camberwell, England

    @ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.

  • music235 Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • Roses_Finds Roses Finds (@Roses_Finds) reported from Wandsworth, England

    Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...

  • SW19lunchie chris crowley (@SW19lunchie) reported from Merton, England

    Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    It’s a bit rubbish the @ThreeUK Home Signal is only 3G so to use it have to turn phone to 3G only so it won’t won’t roam on to 4G macro cell. Guess useful if local network outage

  • Legouix αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Smithy0x Smithy (@Smithy0x) reported

    @ThreeUKSupport They haven't been helpful so far, each time they said it is queued for activation, 2 hours was the first one, 24 hours was the next time, 2 hours again, I mean I don't understand why it is not working.

  • DavidWilding271 🎄🎅🏻 David Wilding 🎅🏻🎄 (@DavidWilding271) reported

    @ThreeUKSupport I spoke to one of your operatives by calling your service ctr, decided to change operator, got a PAC code and switched. Which I did because you’d sent me an email advising that I could do this without incurring an early termination fee as I was approaching the end of my contact

  • Add90 Adam needham (@Add90) reported

    @ThreeUK well that's me with you for another 2 years love the company and great advisor to help me get best deal now on to a @SamsungUK fold3 loving the phone and it's been a week. Best phone company I've been with

  • caro200010 caro2000 (@caro200010) reported

    @ThreeUK on the phone with your customer service a nightmare!!!!! Waste of time!! I have 2 contracts which I will be ending soon!

  • ladypokingham Elise (@ladypokingham) reported

    @ThreeUK our internet is down via our 4G box. Been on your website but it says no reported problems in my area. Been off all day. It’s the plug-in 1yr fixed contract home WiFi. Can only chat if have 3 no. And don’t have one. Help!

  • martbrow Martin Brown (@martbrow) reported

    @ThreeUKSupport Morning @ThreeUKSupport I still can’t get hold of the store - do I keep trying them on the phone or can someone centrally deal with this issue (they couldn’t help yesterday when I called).

  • Jodie789__ Jodie 💙 (@Jodie789__) reported

    @ThreeUKSupport My elderly father is waiting for a phone to be delivered and has been waiting in all day only to be told it is now tomorrow. This is his only means of communication and he has very little signal and no WiFi. Can you give me details if I can send you order number?

  • CllrWRandall Wendy Randall (@CllrWRandall) reported

    @ThreeUKSupport please can some help me. Five continues days speaking to the three team, twice to customer service team and the complaints team and still it’s not sorted. I can’t get through to customer service as it’s just main menu with no option. can you help me please?

  • Add90 Adam needham (@Add90) reported

    @ThreeUK well that's me with you for another 2 years love the company and great advisor to help me get best deal now on to a @SamsungUK fold3 loving the phone and it's been a week. Best phone company I've been with

  • Add90 Adam needham (@Add90) reported

    @ThreeUK well that's me with you for another 2 years love the company and great advisor to help me get best deal now on to a @SamsungUK fold3 loving the phone and it's been a week. Best phone company I've been with