3 (Three) Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at 3 (Three)
3 (Three) is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (52%)
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Phone (20%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Bookham, Croydon, London, Southall, City of London, Waltham Forest, Southwark, Paddington, Wembley, Guildford, Hackney, Fulham, Kensington, Ruislip and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Bookham |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Southall |
Internet | |
| City of London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Mark
(@edwarrditis) reported
from
Hounslow, England
Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.
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Political Animal
(@politic_animal) reported
from
Ealing, England
@ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?
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Chris von Eitzen
(@digitaldownfall) reported
from
Merton, England
So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
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IamCrypto Tips and tutorials
(@IamCrypto16) reported
from
London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
@ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou
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Leandro Poulain
(@leandrovitor) reported
from
Camberwell, England
@ThreeUK hello! Im receiving 3 calls per day from you guys to switch to Three. I’m not interested, before I can ask to withdraw my number from the list, they hang up the phone. I’m hating Three right now
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Moley
(@marinnamolseed) reported
from
Hackney, England
@ThreeUKSupport I have spoken to them already, they are unsure why this has happened as they never have issues in store online purchases. I’m more concerned about putting in a complaint about this whole ordeal.
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Keron Proverbs
(@KeronProverbs) reported
from
Lambeth, England
@ThreeUK The worst
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Oliver Collett
(@olicollett) reported
from
Ealing, England
Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges
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Mitch
(@Coastermitch) reported
from
Hammersmith, England
So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
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Matty
(@Hempomatt) reported
from
Croydon, England
@ThreeUK are actually ******* hilariously bad
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.
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Matty
(@Hempomatt) reported
from
Hackney, England
@Just_Zills @JeffreyDeontay Will have to watch later mate. I’m with @ThreeUK and evidently their network coverage is awful
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El Ceprino
(@pyoulou) reported
from
Croydon, England
@ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?
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Moley
(@marinnamolseed) reported
from
Hackney, England
@ThreeUKSupport mobile was stolen yesterday, paid upfront costs to get a new device delivered today. It’s now not coming with no explanation. Guy on the phone says it’s not his problem. That is not okay…
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julz
(@julz_media) reported
from
Hackney, England
@ThreeUK phone not working can’t get through to network
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El Ceprino
(@pyoulou) reported
from
Croydon, England
Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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paint the town fuchsia
(@mandy_0o01) reported
@ThreeUKSupport Hi Katherine, I have been a loyal customer for years and never usually have issues. Except when I upgraded to the iPhone XR last July. Since then, my network issues have been consistent. I usually have two bars max and rely on home or work WiFi. I reported the following:-
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Kevin
(@1kevin010) reported
@ThreeUKSupport hi, is there an issue with data in the BN15 area , no data at Worthing hospital ??
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Marson
(@marson48) reported
@ThreeUKSupport Google Pixel 4a , yes I can make and receive calls , it just in phone settings It shows as phone number unknown, just want to know if that will not cause any problems
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smd photo
(@smd_photo) reported
@ThreeUK Just support your own customers, More then sixty days and still no Internet in Kew And Brentford.
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John Kinsey
(@john_kinsey1960) reported
@ThreeUK worst customer care award 2020 congratulations you just beat @TalkTalk at the last minute.
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shaghayegh
(@lIshaghayeghlI) reported
@ThreeUK Can you support your own network in London Brentford?!
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paint the town fuchsia
(@mandy_0o01) reported
@ThreeUKSupport then this offer was downgraded to £10 off my bill by a three rep without empathy and poor listening skills. -have had to explain my issues at least 10-15 times and each time I get taken through the same steps. - have been told on four occasions the ‘back end team will call me’.
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Taniaツ
(@TanniieTann) reported
Hi @ThreeUKSupport is there something wrong with your network in the E14 area? I haven't been able to make any outgoing calls all day, the like just drops? Thanks
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Yo Signals
(@YoSignals) reported
@ThreeUKSupport I know what it means, it means you’re constantly having problems, what good is having an open til 8 pm brag if it’s essentially only available to tell you it isn’t ?
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Marson
(@marson48) reported
@ThreeUKSupport I have a new PAYG nano sim activated , But In my phone settings about phone ,and sim status ,it shows as phone number unknown , will i have any problems with calls ,do i have to fix this, or will the sim and calls be OK leaving at it is