3 (Three)

3 (Three) Outage Report in Kingston upon Thames, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kingston upon Thames, Greater London, England 11/28/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Kensington, City of Westminster, City of London, Sutton, Southall, Southwark, Hackney, Hammersmith, Ealing, Fulham, Islington, Croydon, Hounslow and Paddington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomKensington Phone
United KingdomCity of Westminster Total Blackout
United KingdomLondon Phone
United KingdomCity of London Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • lewisjohnn Lewis John Harvey (@lewisjohnn) reported from Hackney, England

    @ThreeUKSupport Pretty much everywhere I go, my postcode is N16 5PF but it’s particularly bad around the Manor House, Angel, Kings Cross and Covent Garden areas .. my phone says I have full 4G and nothing loads. I have an iPhone XR 64GB .. I also pay £46 a month so really I expect it to work

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    @efjaebe @ThreeUK EE customers have issues too. All networks have problems in dense areas where a lot of users are demanding higher levels of data than ever before.

  • thekinaton Jason Sensation (@thekinaton) reported from Lambeth, England

    @articeddie @JanetteMilligan @ThreeUKSupport @ThreeUK They are probably service update emails from @ThreeUK

  • thekinaton Jason Sensation (@thekinaton) reported from Wandsworth, England

    I'm sure @ThreeUK and @PayPalUK use save customer service handbook. Same old excuses.

  • irbenji Ben Nuttall 🏳️‍🌈🚗⚡️ (@irbenji) reported from Paddington, England

    Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!

  • nrshq Naresh Vaneshwar (@nrshq) reported from Croydon, England

    Near West Croydon and the internet sucks @ThreeUK. @YouTube videos are suffering to load!!! 😠😠

  • bunnah87 Bundy (@bunnah87) reported from Lambeth, England

    @StevenKelly82 @ThreeUK It’s just so shit

  • kneeara Niara (@kneeara) reported from City of London, England

    @ThreeUKSupport I found out the reason , for some reason you deactivated my sim card before I received the new one which was being sent to fix my network issues. It meant no one at work could reach me all day and I could not make any call.

  • adeymusto Adrian Musto (@adeymusto) reported from Brentford, England

    @ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.

  • gothtropical lucy (@gothtropical) reported from Islington, England

    @ThreeUKSupport I restart my phone about 15 times a day and the signal just keeps dropping. It’s awful

  • bluemoonstar 🗺🇪🇺Nick (@bluemoonstar) reported from Hammersmith, England

    @mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @LatinDJg @Three_Is_Broken @ThreeUK @ddyson3 @ThreeUKSupport I was waiting since August 2019, ust get them to allow you to cancel your contract without charge and walk away!

  • nshancock Nick Stephen (@nshancock) reported from City of London, England

    I’ve just spent 2 weeks in the USA using the @ThreeUK GoRoam and had perfect signal and fast 4G the entire time. I come back the the U.K. and revert back to the awful slow ‘4G’. Sort it out @ThreeUKSupport - you used the be great. Service in my own country is crap nowadays!

  • thekinaton Jason Sensation (@thekinaton) reported from Lambeth, England

    @ThreeUK where do I send my WiFi bill to. . Not had any issue 3g/4g today so had to pay for BTwiFi. Thanks @Ofcom @BBCWatchdog @Three_Is_Broken

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @ThreeUK just to let you know ive managed to move away from your utterly useless service and by doing so got 5 other friends to move. Might not mean much to you but im happy with my result so far! @Three_Is_Broken

  • gundisalvus19 𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported from Paddington, England

    Hi @ThreeUK. Guys you need to improve your service, how is it possible to be at home (London Z2) "using the 4G" & I'm not even able to load Netflix on my phone. Honestly, I was considering upgrading, but with this service maybe I'll have to change provider. Thanks 🦾

  • andrewkeates Andrew Keates (@andrewkeates) reported from Merton, England

    @samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @SimSmithy @ThreeUKSupport @ThreeUK @Three_Is_Broken Yep! I got them down to 6 months free line rental but even that couldn’t stop me from leaving the worst phone provider in the uk!

  • bluemoonstar 🗺🇪🇺Nick (@bluemoonstar) reported from Camberwell, England

    @ThreeUKSupport I've already got an unresolved complaint regarding this which has boe been escalated to the Ombudsman.

  • andrewkeates Andrew Keates (@andrewkeates) reported from Merton, England

    Incredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • _EBrennan Ellie Brennan (@_EBrennan) reported

    Hi @ThreeUK I live in an area with good internet signal on your checker but it takes over 15 mins to send a picture using mobile data. Plz do something to fix this because I’m paying 2021 prices for 1992 internet thank you.

  • DarrenCharlesUK Darren Charles (@DarrenCharlesUK) reported

    @ThreeUK Hi, trying to reset my password to My3 and keep getting the error 'my3auth.text.generic.error' when entering a new password. Tried on mobile and desktop. Help?

  • andrewbissette Andrew (@andrewbissette) reported

    Well, @ThreeUK broadband is pretty ****, ngl. Constant downtime. Unreliable speeds. Sudden drops. Won't be renewing this, I'd rather have pathetically slow @SkyHelpTeam that works consistently.

  • GreenBadgeKOL GreenBadgeTaxi #SupportLondon (@GreenBadgeKOL) reported

    @ThreeUK I spent £1k on a S20ultra in Aug Thought I'd treat myself. my S8plus was just as good and now they have a S21 coming out!

  • luckyneko88 Luckyneko88 (@luckyneko88) reported

    On the phone to @ThreeUK again... Terrible customer service... Zero customer care or listening skills. Initially spoke to billings department as they are still charging me for a phone I never received. The fone I ordered was lost/stolen then didn't have it in stock hence

  • MerseyMal Mal Franks (@MerseyMal) reported

    @ThreeUKSupport Been trying for several days to change a forgotten password on your website but keep getting "my3auth.text.generic.error" in browser (Chrome, Edge, Firefox, Opera) after entering a new one. The new password isn't registered by your systems and so I can't login.

  • xiaqua_shiyeon Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

  • foxtrotluna Luna Fox Winters (@foxtrotluna) reported

    @ThreeUK I need to change my name on an account, can you please help me do that? I have a deedpoll

  • mizzlethedizzle me (@mizzlethedizzle) reported

    @ThreeUK My father died nearly two months ago. I have contacted yourselves time and time again to get his mobile broadband changed into my mother's name. I have been told time and time again someone would call me. customer service I have received since my dad died is disgusting

  • NibblyPig Simon (@NibblyPig) reported

    @ThreeUKSupport BS3 3BD, B535-232 If you could release a firmware allowing bridge mode it'd seriously help, I think the actual routing part of the modem isn't up to par and that's half the problem.