3 (Three) Outage Report in Kingston upon Thames, Greater London, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (55%)
-
Phone (19%)
-
Total Blackout (15%)
-
Wi-fi (9%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Mitcham, City of Westminster, Hammersmith, London, Epsom, Hackney, Harringay, Beckenham, Kensington, Fulham, Southwark, Southall, Croydon, Wandsworth and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Epsom |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
-
PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
-
Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
-
Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!
-
Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
-
Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
-
Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
-
Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.
-
Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
-
PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
-
Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles
-
dj profile
(@djprofile) reported
from
Hackney, England
@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬
-
Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
-
Sven Herold
(@svenherold) reported
from
Wandsworth, England
@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?
-
Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!
-
Suren Perera
(@darthteddy) reported
from
Hackney, England
@ThreeUKSupport All good. Managed to get help on chat.
-
GerryC
(@gerryn19) reported
from
Islington, England
@ThreeUK you really do need to sort your customer service. 2 days & 2 hrs 11 mins & speaking to 7 different ppl later I don’t have a resolution. Why won’t you match my new BB deal to that of my friends, £17 5G 24 months? I’m trying to add an additional contract #3isrubbidh
-
MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
-
Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Well you obviously do as the phone picks it up - so you’re telling me to turn off 5G so I get a poorer service??? Was told network upgrades etc. Get your stories straight
-
Red Beard
(@Nickjames820) reported
from
Camden Town, England
Yet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight
-
PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Gaz ⭐⭐⭐⭐⭐⭐1️⃣9️⃣
(@howzy1) reported
@ThreeUKSupport Getting ridiculous now you ask me to chat then no-one is ever available 😡 this is very poor customer service from you as I have also emailed you and sent a dm on here.
-
Dr Jane Crofton MEng
(@OnCroft) reported
@analytic_footy @StopFundingHate @ThreeUK Hi three I too am a customer. If you react to bullshit like this then I too will no longer be a customer.
-
Bruce Wiggins
(@BruceWiggins) reported
@ThreeUKSupport There are the following errors. Whoops, something went wrong. Please try again. MY3-CHANGE-EMAIL-RESPONSE-ERROR
-
hootie1233
(@hootie1233) reported
@ThreeUK Wow these huawei mifi devices are a pile of crap. How you think these are a replacement for internet is beyond a joke. I ordered a month contract to cover me until sky fit my proper broadband. This device is not fit for purpose.
-
Suzy Roc
(@RocSuzy) reported
@ThreeUKSupport I was told by Amazon that this issue affects 3rd generation too, is this correct?
-
Dave P
(@_DaveP_) reported
Is there anyway on @ThreeUK to withhold your number !! 141 doesn't work.
-
shayk🇬🇧🇸🇦
(@shay0kh) reported
@ThreeUKSupport I want to cancel my order but your staff are wasting my time and my money! They say you have to wait we need to transfer your call ! And I’m waiting for six hours why they did that! The shops in the uk more better than the staff we are dealing with via call!
-
Kelly Brown
(@KellyBrownnnn) reported
@ThreeUK hi there, I’ve been charged twice my monthly amount for no reason? Please can someone help with this ASAP?
-
Theo Devaney
(@TheoDevaney) reported
HI @ThreeUK - @ThreeUKSupport I've moved to the USA, and I want to move my UK number from a rolling contract I have with you to a Pay as you go account. Can you tell me how to contact you to arrange this? I’d like an email address of customer services thanks
-
TransLex Italian
(@TranslexItalian) reported
@ThreeUKSupport @howzy1 My partner also has had endless problems with this. Your network is renowned for this appalling service, and your "customer service" can only be described as hostile. One can look to leave early - you're undoubtedly breaching the Consumer Services Act 2015.