3 (Three) Outage Report in Kingston upon Thames, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (30%)
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Phone (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, London, Woking, City of Westminster, City of London, Hackney, Hammersmith, Kensington, Wandsworth, Hounslow, Redhill, Morden, Croydon, Harringay and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| Woking |
Internet | |
| London |
||
| London |
Phone | |
| City of Westminster |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@ThreeUKSupport Any issues in EC1M? Not getting any internet at all.
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@three_broadband @NickHJBurley @ThreeUKSupport Don’t believe them — they said the same to me. I was getting 300Mbps and now can’t get 5G (they told me the same story about the network tool not being updated). Now barely getting 20Mbps on their 4G service, even though I’m on a 5G contract!
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GG
(@gg1613gon) reported
from
Islington, England
@ThreeUKSupport After trying online to cancel my contract (which didn’t work) on the 21st September I phoned you and after 25 minutes waiting finally spoke with you, asked to cancel the contract and was told it was cancelled.
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Natalie Turner
(@skippinginheels) reported
from
Camberwell, England
THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport whenever I phone three they do not help. Taking my money all the time
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?
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Red Beard
(@Nickjames820) reported
from
Paddington, England
Right on time @ThreeUK @ThreeUKSupport the usual daily turn off of data services. It’s like clockwork. You’re a absolute joke of a company. Can no longer even provide the 0.65mbs service! Suppose turning it completely off makes no difference.
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Proindia
(@Proindia6) reported
from
Hillingdon, England
@ThreeUK why I am not getting full coverage in my house ..West London Hayes.. its shame on 5g network..not even 2g internet
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!
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Jason Bootle
(@mrbootle) reported
from
Lambeth, England
@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?
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karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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Jenny Chu
(@Jenny_Chu_) reported
from
Islington, England
@ThreeUKSupport 5g service out for 48 hours and counting in EC1 when will this get fixed? This is unacceptable, I’ve never had an outage this long before. Will you be crediting my account for the disruption?
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Adem
(@adem_andress) reported
from
Wandsworth, England
Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport I am having to pay extortionate direct debit which I can’t afford and no one is helping me. Three is the worst company
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Brooke Colman
(@TheRealBrookieC) reported
from
Wandsworth, England
@ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Hunt
(@AdamHuntSport) reported
@ThreeUK You’ve introduced roaming charges in the middle of my contract and are saying it will cost over £200 to cancel and move to another provider. Disgraceful! I’ve been a loyal Three customer for over 10 years
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H🏖🗺
(@hls1978) reported
@ThreeUKSupport Hi the signal has just dropped completely where we are. Was working perfectly 10 mins ago now nothing. Is there a problem please as need to work?? #urgent #nosignal
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RaxM
(@RaxM__) reported
@ThreeUK Coverage for 4G in Edgware is always poor. Do you have enough phone masts in this area?
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caoimhe
(@_ca0imhe_) reported
@ThreeUK help just landed in Portugal and not getting any service help meee
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SkyView
(@SkyviewL4) reported
@ThreeUK goodbye 3. It was the best network for roaming abroad. USP has now gone. So am I. Poor customer service from call centres based in India. Poor reception coverage where we are. BT mobile offers better coverage and free roaming. Three you have missed the boat.
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Tony
(@Mr_Ts_Catering) reported
@ThreeUKSupport Hi. We've recently been told on several occasions that calls to our 3 mobile numbers have not been connected with the message "your call cannot be continued." It then hangs the call and doesn't allow messages to be left. This despite having perfectly good signal.
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Ellen Marie
(@WhatTheeEll) reported
@ThreeUKSupport been with three for over ten years and just been told I can’t get a refund for an add on I bought yesterday that I never received. Pretty poor service for a loyal customer.
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Lele Bruscato
(@ElisandroBrusc1) reported
@ThreeUKSupport the problem is that they can't recover my number, when they go to do the procedure to replace the sim card they can't and they ask for another 4 days, and when I go back to the store the problem has not been solved
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StuBond
(@Stu8B) reported
@ThreeUK how do you get through to three, to stop them sending information on someone else's account even if that person should never have been allowed to set up an account using my address.
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mo
(@mmog54) reported
@ThreeUKSupport your live chat has been unhelpful. I’ve been trying to resolve my problem since Sunday 22nd may but I’ve been transferred to different “teams” about 10 times. I don’t think they even understand what I’m telling them. I regret topping up with three. Please help me