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3 (Three)

3 (Three) outages and service status in Kingston upon Thames, England

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Full Outage Map
  • 3 (Three) generated 1 outage signal in the last 24 hours around Kingston upon Thames, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received May 19, 5:17 PM GMT+1.
  • 70% Internet (70%)
  • 20% Phone (20%)
  • 10% Total Blackout (10%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kingston upon Thames, England

The most recent 3 (Three) outage reports came from the following cities: Mitcham, Hammersmith, Kensington, Wandsworth, Southall, Hounslow, Sutton, Teddington, and Fulham.

CityProblem TypeReport Time
Mitcham Internet 6 hours ago
Hammersmith Internet 1 day ago
Hammersmith Internet 1 day ago
Hammersmith Internet 4 days ago
Hammersmith Internet 12 days ago
Kensington Total Blackout 13 days ago

Nearby cities with recent reports

Hammersmith

3 recent signals

1 day ago
Mitcham

1 recent signals

6 hours ago

Community Discussion

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3 (Three) Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • laughinglongest
    Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.

  • thekinaton
    Jason Sensation (@thekinaton) reported from Lambeth, England

    @articeddie @JanetteMilligan @ThreeUKSupport @ThreeUK They are probably service update emails from @ThreeUK

  • ELarkin25
    Elena Larkin (@ELarkin25) reported from Richmond, England

    @ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService

  • samanthagsmo
    ๐‘†๐‘Ž๐‘š๐‘Ž๐‘›๐‘กโ„Ž๐‘Ž ๐บ๐‘’๐‘’ ๐‘†๐‘Ž๐‘› ๐‘€๐‘œ (@samanthagsmo) reported from Wandsworth, England

    @ThreeUKSupport We rang up three back in late July to cancel. We also sent all the equipment back as per the letter we received. Then a few weeks ago we received a letter again we owe money to three, despite cancelling. We rang up again and paid it, which thinking about it we didnโ€™t have to...

  • chrishampson
    Chris Hampson (@chrishampson) reported from Wandsworth, England

    @ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!

  • DarrenHandley8
    Darren Handley (@DarrenHandley8) reported from Hammersmith, England

    @alexxweller @ThreeUK I have used O2 for years decent service and prices

  • karlos437
    karl matthews (@karlos437) reported from Kingston upon Thames, England

    @ThreeUK need to speak to uk person who can help!! Foreign call centres:(

  • PaxtonRoadUpper
    Paxton Road 180๐ŸŽฏ (@PaxtonRoadUpper) reported from Wandsworth, England

    @ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks

  • DogAteMyWookie
    Mr Wookie aka Cliff (@DogAteMyWookie) reported from Wandsworth, England

    Is @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. ๐Ÿค”

  • OhHeyJacob
    Jacob (@OhHeyJacob) reported from Hammersmith, England

    @ThreeUKSupport Live in Fulham SW6 and have had zero signal since last night. Website says there's an issue but now I'm worried it's my phone. What's happening and when will it be fixed? Thanks

  • guyarmitage
    Guy Armitage (@guyarmitage) reported from Lambeth, England

    . @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.

  • LaurenVRhodes
    ๐Ÿ๐Ÿ‚โœจLauren Victoria Rhodesโœจ๐Ÿ‚๐Ÿ (@LaurenVRhodes) reported from Richmond, England

    Oh great @threeuk is completely down again. In a few years itโ€™s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport

  • thekinaton
    Jason Sensation (@thekinaton) reported from Lambeth, England

    @ThreeUK where do I send my WiFi bill to. . Not had any issue 3g/4g today so had to pay for BTwiFi. Thanks @Ofcom @BBCWatchdog @Three_Is_Broken

  • mrbootle
    Jason Bootle (@mrbootle) reported from Lambeth, England

    @ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

  • ChemmySki
    Chemmy Alcott OLY (@ChemmySki) reported from Richmond, England

    @ThreeUK terrible customer service and no loyalty to remaining customers ๐Ÿ˜ก๐Ÿ˜ก

  • politic_animal
    Political Animal (@politic_animal) reported from Ealing, England

    @ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a โ€˜Number not recognisedโ€™ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?

  • KeronProverbs
    Keron Proverbs (@KeronProverbs) reported from Lambeth, England

    @ThreeUK The worst

  • forestschooling
    Stephen Simpson FSUK (@forestschooling) reported from Kingston upon Thames, England

    @ThreeUKSupport Hi. Itโ€™s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please donโ€™t tell me to call a number as I simply havenโ€™t got time to explain the problem again.

  • COCOCHAPZ_
    C (@COCOCHAPZ_) reported from Ealing, England

    @ThreeUK you lot need to fix up

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • gadgetbluetab
    David Richards (@gadgetbluetab) reported from Anstey, England

    @ThreeUKSupport query complaintis: 260422104352245. Still waiting for feedback?. Very poor service and communication!!

  • Stephen27784350
    Follower (@Stephen27784350) reported

    @ThreeUKSupport Do you not support wifi calling outside the uk?

  • jamesma34307397
    james marshall (@jamesma34307397) reported

    @franchaela_x @ThreeUK @ThreeUKSupport Very rarely have issues but this week since Monday (bank holiday) been bad to say the least

  • ewa_swital16945
    ES (@ewa_swital16945) reported

    @ThreeUKSupport I have been scammed through 3 Pay and Three withdrew money my account knowing about the fraud. I keep reporting the fraud to your customer services and nothing has been done to address it. Three knowingly supporting Fraud!

  • MarkChappe93649
    Mark Chappell (@MarkChappe93649) reported

    @ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom

  • jeanniecass
    Jean Cassidy (@jeanniecass) reported

    @ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!

  • Hannah_Penn
    Hannah Penn (@Hannah_Penn) reported

    @threeuk Your customer service is an absolute disgrace. Mis-sold a 24m SIM-only contract, assured me twice it was cancelled (once after 2 hours on the phone), cases all closed. Now youโ€™ve reinstated it AGAIN, and sent a bill. This is appalling. I will NOT be paying. Sort it out.

  • michaelfromuk
    Mike Flint from the UK (@michaelfromuk) reported

    @ThreeUKSupport Not been able to receive any text/sms messages since Monday. As a result, can't login to bank and missed GP appointment. When will issue be fixed? Status shows "there's a problem' but no useful info.

  • ravewithdaveuk
    Rave With Dave UK (@ravewithdaveuk) reported from Middlesbrough, England

    @SkyNews May be @ThreeUK will be next to withdraw support for @WirelessFest ๐Ÿค”

  • ryanbridgewater
    Ryan Bridgewater (@ryanbridgewater) reported

    @ThreeUKSupport Im having terible issues with call centres on my device. There seems to be a delay on the line which makes conversations very hard to have