3 (Three) Outage Report in Kingston upon Thames, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Guildford, London, City of Westminster, Kensington, City of London, Sutton, Southall, Southwark, Hackney, Hammersmith, Ealing, Fulham, Islington, Croydon and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Kensington |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Julie Farrell
(@farjulie) reported
from
Croydon, England
My friend and her husband have had no network for a week can you be off assistant please @ThreeUK
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
Yet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight
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GerryC
(@gerryn19) reported
from
Islington, England
@ThreeUK you really do need to sort your customer service. 2 days & 2 hrs 11 mins & speaking to 7 different ppl later I don’t have a resolution. Why won’t you match my new BB deal to that of my friends, £17 5G 24 months? I’m trying to add an additional contract #3isrubbidh
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Well you obviously do as the phone picks it up - so you’re telling me to turn off 5G so I get a poorer service??? Was told network upgrades etc. Get your stories straight
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Suren Perera
(@darthteddy) reported
from
Hackney, England
@ThreeUKSupport All good. Managed to get help on chat.
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
I buy an @Apple watch series 6 GPS Cellular but my network @ThreeUK does not support the watch. I must be with the worst phone company ever
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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Thames Ranger777
(@Ranger777Thames) reported
from
Lambeth, England
@ThreeUKSupport Not good for a customer who buys the watch in the month of may
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Thames Ranger777
(@Ranger777Thames) reported
from
Paddington, England
You are wearing thin on me with your poor network coverage @ThreeUK Time for a change I think
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Sven Herold
(@svenherold) reported
from
Wandsworth, England
@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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🐬 John G
(@nousarete) reported
@ThreeUKSupport web chat - just want to know, if three know there is a problem and are working on it. Last time local mast was down and broadband was coming from Distant mast. We've just had a power cut and are on generators. Threee probably need to work with UKPN
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Jade Sharp
(@jadesharp1992) reported
@threeuksupport hi, lots of my family are having issues in the tw135lr area, do you know when the issues will be fixed? Your website says there are works going on?
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Bengt Åke Nyberg
(@Benke78) reported
@ThreeUK @ThreeUKSupport Fairly new customer. Had billing issues earlier this month. Very impressed with the help and support from customer service. I was listened to, taken seriously and understood. Issues resolved without a glitch. Just wanted to say thank you. Thank you!
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Muppet Crazy
(@MuppetCrazy) reported
@ThreeUKSupport Any reason for kicking me off yet again to a different sim plan this is the 4th time in 5 months anyway your offers sucks 12gb for £19 no EU roaming and CPI increases mid term move to your partner company smarty 60gb for £10 no CPI and EU roaming 3 do better..
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Val
(@Valedomo95) reported
@ThreeUKSupport Hi Ali, the model is : MF286D It’s been days since it hasn’t worked, not sure what the problem is. Restarting it doesn’t help. I haven’t tried the chat, can I please get some help?
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jo bloggs💙
(@joblogg41360819) reported
@ThreeUKSupport i really wish i could email three this is terrible for a communication company.
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BeoPhile
(@beophile) reported
@ThreeUKSupport Can you tell me why the 4G Plus Hub that was delivered yesterday is still sitting there, dead as a dodo, with two green lights and two red lights? The man I spoke to on your helpline assured me that this was "normal" and that it would pick up a signal "in time".
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Lee
(@leedower) reported
@ThreeUK my phone gets stolen, I ask you to block the sim. You fail to do this, so I end up with a bunch of fraudulent @Googleplay payments made to my three account and you tell me there is nothing to do with you. It’s nothing to do with you.
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jo bloggs💙
(@joblogg41360819) reported
@ThreeUKSupport good because i am struggling with a very impatient live chat guy who doesnt seem very nice!! he doesn't understand anything i'm trying to say and is starting to be rude. anyway i definitely signed up to new plan yesterday or day before and now it isn't showing up at three
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Derryn McMaster
(@DerrynMcMaster) reported
Just got the 1mth notice from @ThreeUK that they’re switching me to a new contract & ending the biggest reason for being with them: GoRoam. I’ve been a loyal Three customer since 2008, but it’s apparently time to move to switch as they’ve just made roaming prohibitively expensive