3 (Three) Outage Report in Kingston upon Thames, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Southwark, Hackney, Croydon, Hammersmith, Ruislip, Hampstead, Islington, City of London, Harringay, City of Westminster, Camden Town, Hounslow, Wandsworth and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Internet | |
| Hackney |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport Hi Chris, I spoke to Sana on live chat who has checked all this for me and noted congestion at E10 7NE with improvements being made by 4/10. However I’ve gone almost 2 years with this issue and am not willing to pay any more money
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
Definitely changing from @ThreeUK when my contract ends. My 4G barely ever works on my bus to work despite having full signal. I complain to them and they’re like “oh you could upgrade early and maybe that will give you better service” like ???
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken
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Himanshu H Patel
(@HimanshuPatel81) reported
from
Ealing, England
Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Anya Driscoll
(@driscolltheque) reported
from
Islington, England
@ThreeUKSupport help! Phone says I have full signal but my intetnet isn’t working. Tweeting this on train WiFi. Problem with the network?
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Maciej Bugala
(@Machie_) reported
from
Paddington, England
3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!
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Sarah 🧡
(@MissusWebb) reported
from
Ealing, England
@bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈
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Tom
(@thomasjmahoney1) reported
from
Camberwell, England
@ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I see my poor@signal@has returned at home yet again! What is it now? More engineering work? A bird has chewed the lines? It’s ridiculous. Postcode: E9 5JH
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport Yes I believe so. Ref 29475125. They offered 50% off early upgrade but I declined. And they applied a £35 credit to my account, which is better than nothing but doesn’t make up for 2 years of intermittent service
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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Edmund Tallack
(@Edmund_Tallack) reported
from
Camberwell, England
@ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport I accepted the credit but no idea if that closed the complaint or not
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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𝕁𝕖𝕟𝕟𝕚 𝕎𝕚𝕥𝕙 𝔸 𝕀👁 ℕ𝕠𝕥 𝔸 𝕐❓
(@Jenni3108) reported
@ThreeUKSupport I just want to play music saved on my phone, through my Huawei Speaker AI Cube and it will not play!! I've tried multiple devices with no joy. Connected to another huawei speaker and it worked fine, so my new device has an issue and I would like this replaced!
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Evonne O
(@f1lover75) reported
@virginmedia It been off since Thursday AM. The people at my place use Virgin Media business. I am kinder fed up using up my @ThreeUKSupport 4g signal which is not good at the best of times. Please do sort it out. Thank you.
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Libby Watson-Brown
(@libbyLOLbrown) reported
@ThreeUK shocking customer service. Legit been connected to about 5 different people
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Sam Girvan
(@Ledgicm8) reported
@ThreeUKSupport Ah, I found it. I can confirm 3G is working for me. Hopefully the fix is completed soon. Thanks for the help.
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Liv J Hooper
(@livjhooper) reported
@ThreeUKSupport hi my text messages aren’t sending? I’ve restarted my phone and reset my network settings but still not sending.
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𝕁𝕖𝕟𝕟𝕚 𝕎𝕚𝕥𝕙 𝔸 𝕀👁 ℕ𝕠𝕥 𝔸 𝕐❓
(@Jenni3108) reported
@ThreeUKSupport Thank you Fraserburgh. If this is infact an issue with my new device, can I get a replacement? How do I go about getting this if it can't be fixed? The device isn't under a month old?
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Stuart Davies 🇪🇺
(@StuartDavies) reported
@ThreeUKSupport Will do. There’s been scheduled maintenance on a local mast for the last few weekends, but issues seem to be continuing.
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Mia🌺Wilko
(@Girlinthe_crowd) reported
@ThreeUKSupport They initially told me its with the back end team and I'd have it yesterday. A guy told me this morning I'd have it by 11am, and then this afternoon (on the chat) I was told another 24 hours. No issue with it. Just laziness apparently.
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leon clare
(@leoncrabtree_16) reported
@ThreeUKSupport Fraser, boss you gonna fix this or what?
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boddies5 💙💙
(@boddies5) reported
@ThreeUKSupport They haven’t given any reason, they say they have added me but then when I ring or they ring me, they can never discuss the account because they have never added me