3 (Three)

3 (Three) Outage Report in Kingston upon Thames, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kingston upon Thames, Greater London, England 03/04/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Hackney, Southwark, Kensington, London, Southall, City of Westminster, Croydon, Wandsworth, City of London, Hammersmith, Paddington, Islington, Ruislip, Hampstead and Harringay.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomSouthwark Internet
United KingdomKensington Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomSouthall Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @p_may @ThreeUK Well I did go into my app and realise I’m over on my minutes. Damn having to call the hospital etc. Must remember to use my work phone. 🤣

  • kieranhistweets Kieran (@kieranhistweets) reported from Croydon, England

    Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @katebevan Amazing. Haven’t been able to get a decent 4g signal since last year and @ThreeUKSupport and @ThreeUK just ignore it. Still put their prices up this month though. Classy.

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @luckyvoice @ThreeUKSupport A decent signal would be great or for you to actually respond to complaints and fix your coverage after months of poor service.

  • SHPETeacher13 Sam Skinner (@SHPETeacher13) reported from Hammersmith, England

    @ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom

  • Serendipity247 serendipity247 (@Serendipity247) reported from Hillingdon, England

    Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert

  • Muswell_Ben Ben Weaver (@Muswell_Ben) reported from City of London, England

    @ThreeUKSupport I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!

  • SHPETeacher13 Sam Skinner (@SHPETeacher13) reported from Hammersmith, England

    @ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK

  • Phoebe_A_Morgan Phoebe Morgan (@Phoebe_A_Morgan) reported from Islington, England

    @katie_khan @ThreeUK I know I’m not even a 3 customer though! But I’m going to switch 😊

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • Serendipity247 serendipity247 (@Serendipity247) reported from Hillingdon, England

    Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware

  • andrelereveur alittlePsYco (@andrelereveur) reported from Hammersmith, England

    @ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER

  • olumontreal Olu! (@olumontreal) reported from Hackney, England

    @Threeuk since this lockdown my signal and my calls have been dead slow and cutting off all the time not impressed 🙁

  • JBrianti Jo Brianti (@JBrianti) reported from Ealing, England

    @ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained

  • TheSiward Benoit Berthe Siward (@TheSiward) reported from Lambeth, England

    @ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!

  • JamesPhizKFC James Street (@JamesPhizKFC) reported from Kingston upon Thames, England

    @ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @gid1975 News to me as a Three customer and NHS worker.

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Wandsworth, England

    @ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare

  • Edrat77 David Ratcliffe (@Edrat77) reported from Lambeth, England

    @ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • yeslads67 yeslads67 (@yeslads67) reported

    @ThreeUKSupport help pay my bill. You won’t accept my card and your live chat won’t work

  • TheSoapboxGuy Chris Graham (@TheSoapboxGuy) reported

    @ThreeUKSupport 4) DPD said the parcel needs to be collected by this Saturday. So now no phone and nobody really seems to know what is going on. I still want the phone & new contract but with no solution I will end up having to go elsewhere

  • CharlotteLDev Charlotte Lawton (@CharlotteLDev) reported

    @ThreeUKSupport No I’m using my new contract and number. Although it wasn’t until I called someone and a different number that I saw it was an issue. Disappointing to hear it’s not worked as it was explained that it would when I upgraded.

  • Ann86990920 Ann (@Ann86990920) reported

    @ThreeUKSupport I am not a business customer. You gave me a link for business customers

  • CharlotteLDev Charlotte Lawton (@CharlotteLDev) reported

    @ThreeUKSupport I’ve only been on the Three Network

  • redmanjp81 John Powell (@redmanjp81) reported

    @ThreeUKSupport hi just got my replacement phone and sim from three store in town I was told the replacement sim would start working in an hour however it's been 3 hours and still not working any idea why this could be ?

  • CharlotteLDev Charlotte Lawton (@CharlotteLDev) reported

    @ThreeUKSupport I changed contract and got given a new sim which I had my old number transferred too but now I can’t be contacted via my old number and a new number is being used…meaning I’m missing calls/texts. Can someone help pls

  • matt_nuttall Matthew Nuttall Diaz (@matt_nuttall) reported

    @ThreeUK what are you putting in the water at your call centre? I've had 2 rude callers today.

  • yeslads67 yeslads67 (@yeslads67) reported

    @ThreeUKSupport your customer service is absolutely dreadful. Got a text to pay my bill or my service will be cancelled until it’s paid. But you won’t let me pay my bill. No reply from your “agents” must all have a half day.

  • seanpear Sean Pearson (@seanpear) reported

    @ThreeUKSupport I have made the complaint through the link you provided, but they are sticking to the same line. They are refusing to refund the money they stole from me on 21/07/22 for the month of July.