3 (Three) Outage Report in Kingston upon Thames, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Kensington, Ruislip, Hackney, Croydon, Harrow, London, Epsom, Tower Hamlets, City of Westminster, City of London, Southall, Paddington, Camden Town, Southwark and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Kensington |
Internet | |
| Ruislip |
Internet | |
| Hackney |
Internet | |
| Croydon |
Internet | |
| Harrow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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𝕬𝖇𝖉𝖆𝖑𝖑𝖆𝖍 𝕯𝖆𝖓𝖐𝖔𝖋𝖆
(@Abdallahyd01) reported
from
Islington, England
@ThreeUK I want to cancel my sim subscription.
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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richard
(@rikscha_) reported
from
Kingston upon Thames, England
@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
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🍁🍂✨Lauren Victoria Rhodes✨🍂🍁
(@LaurenVRhodes) reported
from
Richmond, England
Oh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...
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Jon Warburton.
(@jon_warburton) reported
from
Lambeth, England
Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.
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Sarah 🧡
(@MissusWebb) reported
from
Ealing, England
@bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈
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Vice Direct
(@ViceDirect) reported
from
City of London, England
@ThreeUK I can't get into my online account, can't reset the password because your servers don't work and can't contact anyone to sort this issue, I say **** ALL THIS COVID 19 SOCIAL DISTANCING AND GET WORKERS BACK INTO THIER OFFICES
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Massimo Dighe 🇪🇺
(@mdighe) reported
from
Paddington, England
@ThreeUK Hi, I bought online a sim a week ago but I haven’t received anything.The phone number on the mail is closed,the chat is not working and there’s no way to contact you. In the meantime I’m paying my monthly fee. How can I check where my sim is?Can I collect from a store?
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Imran Maqbool
(@i_maq) reported
from
Hackney, England
@ThreeUKSupport I need to hear what form of compensation will be available to me before I leave for a functioning network. @Three_Is_Broken
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𝕮𝖆𝖒𝖊𝖗𝖔𝖓
(@CameronScarlett) reported
from
Islington, England
@ThreeUKSupport check DM’s please. Need help retrieving an important saved voicemail message cc: @ThreeUK
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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𝑆𝑎𝑚𝑎𝑛𝑡ℎ𝑎 𝐺𝑒𝑒 𝑆𝑎𝑛 𝑀𝑜
(@samanthagsmo) reported
from
Wandsworth, England
@ThreeUKSupport We rang up three back in late July to cancel. We also sent all the equipment back as per the letter we received. Then a few weeks ago we received a letter again we owe money to three, despite cancelling. We rang up again and paid it, which thinking about it we didn’t have to...
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Imran Maqbool
(@i_maq) reported
from
Hackney, England
I've been offered £5 off my phone bill to stay even though I've paid over £1,000 to @ThreeUK over the last 4 years for a barely functioning service being lied to that they'll fix the area faults...
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@three_broadband Are you guys shutting down? I’ve been told my Broadband will cease in October and to move over to @ThreeUK. Will I get the same 5G speeds?
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@three_broadband @ThreeUK Is it fair to say that once it does, I’ll get exactly the same speeds as I get today? I’m just so confused by this approach, why not just keep things as they are? Totally perplexing from a customer perspective.
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Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Wales Offline 🏴 ❤️ 🇬🇧
(@WalesOffline) reported
Anyone know if @ThreeUKSupport actually have any staff left in the UK as called an Indian call centre 5 times now and problem still not sorted!
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Burning Logs
(@LogsBurning) reported
@ThreeUKSupport so you've put the price up, but offer nothing extra. Those in Leeds city centre still have no bandwidth to use their phone.. with this in mind, after many years I've broken my contract and cancelled my direct debit. All letters texts and emails will be ignored.
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Mana Kaefer
(@mana_kaefer) reported
@ThreeUKSupport I tried all of it. Phone off and on again. Mobile data off and on again. Taking the sim out and adding it back in. Nothing works. Please DM with instructions to set the Network manually. Thanks.
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Miss Ballooniverse
(@MsBallooniverse) reported
Beware phone scams. Just noticed a £29 charge on my bill. @Google tells me it could be a scam number. Thank you dear Rani @ThreeUK for all your help. Numbers starting with 084, 087, 09, and 118 are a rip-off
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Jennifer Riggins https://hachyderm.io/@jkriggins
(@jkriggins) reported
@ThreeUKSupport I was told not to bring the router because broadband is bad so go mobile where better. Y’all are all over the place with EU coverage
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Chloe
(@ChloePr40019420) reported
@ThreeUKSupport Hi I work from home and have been having issues with my broadband for 3 days now. TS17 area. I’ve lost our almost a full days wage as i’ve not been able to do my work due to the broadband not working. Very unhappy
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Paul Green
(@marquis247) reported
@ThreeUKSupport so my phone was working about an hour ago, it froze and I had to restart it. After restarting there is no signal, when attempting to make a call it says to switch off aeroplane mode or connect to a network. I'm not on aeroplane mode, so what's going on Three?
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Jason Farrell
(@jasonlfarrell) reported
@ThreeUKSupport Customers services are **** … saying it will take 48hrs to call me ….
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Nina
(@ninacliff) reported
@ThreeUKSupport having issues logging into my account today and can’t DM you!
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Daedra Dare 🖤
(@dirtymercedesx) reported
Just so everyone knows @ThreeUK is the worst network in the UK don't ever take a contract with them. Haven't had signal on my phone since October and they refused to let me out of my contract even though THEY admitted fault.