3 (Three) Outage Report in Kingston upon Thames, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Kensington, Fulham, London, Hackney, Southwark, Southall, City of Westminster, Croydon, Wandsworth, City of London, Hammersmith, Paddington, Islington, Ruislip and Hampstead.
| City | Problem Type | Report Time |
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| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Lifestyle Connoisseur
(@Soldoutpromoter) reported
from
Ealing, England
What have you guys done to the network @ThreeUK this is unbearable
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Now Hear This
(@NowHearThisUK) reported
from
Hillingdon, England
priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account
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Nomaan Ali
(@Nomaan00) reported
from
Wandsworth, England
@ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.
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Aanteater_
(@aanteater_) reported
from
Kingston upon Thames, England
@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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Dan McDowell
(@danjmcdowell) reported
from
Hillingdon, England
I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
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Wallis Day
(@wallisday) reported
from
Lambeth, England
No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.
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Matt Capon
(@MattLCapon) reported
from
Camberwell, England
@ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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Christopher Whitton
(@Whitton88) reported
from
Islington, England
@ThreeUKSupport This was already done when I logged a formal complaint with your complaints team yesterday. Awaiting a “priority” call back from the technical team hopefully later on today
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately
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Alex Russell
(@ARussell_11) reported
from
Camberwell, England
@ThreeUKSupport I have a problem across half of London. Shambles to be honest
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Dan McDowell
(@danjmcdowell) reported
from
Camden Town, England
@ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.
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bog off tories
(@robbie_wallace) reported
from
Hackney, England
@ThreeUKSupport Don’t mean to bang on here but now I don’t even get signal in dalston. Would really prefer that you took care of existing customers and fixed existing issues before moving onto new projects. No point in me having data in my plan that I can’t use
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Northwich Business
(@NorthwichBiz) reported
@SkyHelpTeam Broadband down in Mold, app says nothing is wrong. Thank goodness @ThreeUK has hotspot inclusions, otherwise I’d be stuck!
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Mark Müller
(@mspacemedia) reported
@ThreeUKSupport are you working on the mast in TN402JJ for much longer - working from home has not possible for yet another week… Thats two weeks at the start of August, and now another week end of Aug/September. 4 contracts all basically unusable on the "data network"…
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CLIVE FLINT
(@CliveFlint) reported
@ThreeUKSupport Hi Ali, I think I last asked about this a year ago. Not the best response from Three. #fail
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Kucfti
(@kucfti) reported
To anyone who cares @ThreeUKSupport @ThreeUK I watch television via the internet. Having the crap signal you people are providing at present is not good enough. All I'm watching is buffering. I ask AGAIN!!! What are you doing about it? CT21 5DQ😡
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Edward Stirling
(@stirling_edward) reported
@ThreeUKSupport Is there an ETA on My3 access being restored? I can't login - "We're really sorry, the My3 account isn't available just now. Please try again in a little while. MY3-AUTH-UNAVAILABLE"
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Seb🏴⭐️⭐️
(@SebMarsh2) reported
@TomKirwan12 @ThreeUK If they can sort me out they have a customer for life, ***** in their court 👀
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David Wilson
(@fatboy_no8) reported
@ThreeUKSupport @davemullane I have exactly the same issue.
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WiredFire
(@wiredfire) reported
@ThreeUK Hi, a friend of mine has just got a 5G home router. The download speed is impressive but upload is somewhat lacklustre. I’ve heard that’s because upload still uses 4G, is this the case? If so when can 5G users expect a full 5G service for both download & upload?
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Raja javid iqbal
(@javid1970) reported
@ThreeUK Worst network in nw uk
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Sophie Wright
(@sophie_iwright) reported
@ThreeUKSupport Please help - I have been a customer with 3 for YEARS - have recently moved to a new flat in Stockwell London and have NO phone signal or 3G. How ever friends on other networks have perfect signal