3 (Three) Outage in Epsom, Surrey, England

@ThreeUK why is my service not working 😡

@ThreeUKSupport trying to use the chat feature on the app it’s not working

@ThreeUK @ThreeUKSupport Hello. I am still waiting to find out why I can get no signal at all in my house at GU25 4DT....... Please reply! Thank you!

@ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either

@ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g

@ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents

My internet is so slow I’ll have to remember to download stuff on Wi-fi for my commute to work again 🤯 #throwingitbackto2015 #internetproblems #iphone @ThreeUK @ThreeUKSupport

@ThreeUK has to have the worst service in the world 🤬

@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

@O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...

@ThreeUKSupport your network is absolutely awful, I can’t wait to move and have signal like everyone else

@ThreeUKSupport The CR2 postcode covers quite a large area. Where I am, the coverage map says 4G is available when in fact it is not and never has been. Your map is misleading at best.

@ThreeUK my contract ends next month, haven't been able to get a signal for ages. Your excuses was that the network has to many users. EE have promised me and shown me a strong signal. Goodbye

@ThreeUKSupport evening, anyway I can block all calls from Italy, 3-4 calls a day, damn spam, block one and later call from another number #annoying #pissedoff

@ThreeUK The customer service representative of yours mentioned I will not be put on music after 25 minutes wait but no, am on music yet again.. #ThreeUK

@ThreeUK Miserable customer service on #ThreeUK!

@ThreeUK Getting through to customer service is a nightmare. It says the wait time is over 15 minutes now and so was the case with over the weekend.. Help!!!!

@ThreeUKSupport decided to go with a contract, sim arrives today, 20min on hold and an idiot agent just refuses to proceed with transfering the number for no reason - now have 2 numbers none of which one works!! #sortitout

@ThreeUKSupport My bills... I have been trying to resolve it for 2 weeks now, writting on twitter, going to the shop etc. I want a refund of the data outside my subscription because i never been warned that I was outside and want to cancel my data boost

@ThreeUK @PedroClarke1 Congrats on being the first @ThreeUK, however your network in London is pants now. You defo have the cheapest plans but now I know there’s a reason for it.

@ThreeUKSupport no service since yesterday

@ThreeUKSupport no service whatsoever since yesterday on 3 different phones. No message or warning on web yesterday, but now says outage. Just ridiculous, I’ll be leaving very soon.

I just can't wait to leave @ThreeUK! What a terrible service.

@ThreeUKSupport just to be clear, I did not receive any help from you!

The worse phone network to ever have is @ThreeUK even their customer service is disgusting can’t even solve my issues

@ThreeUKSupport I went to portugal but never receive a message that I will be outside my fata plan or whatever... so i don t understand! Can we fo something for it ... best

@ThreeUK is the most useless network provider ever

@ThreeUK are so useless worst network to be on can’t use it in central and yet you asked them to cap and they want to over charge you and cut your line ...

@ThreeUK and @NintendoUK it seems #Three5G service does not work at all with #nintendoswitchonline this is now a complete show stopper for me! Switch games that don't use the online service like #fortnite or #PaladinsGame work fine but this #NATTypeD issue cripples online!

@ThreeUK is such a crap network. I can’t even check how much my bill is for the month as my signal is absolutely AWFUL! What a waste! Absolutely awful network!!

@UKKelendriaa @ThreeUK Mine is £8 😭😭😭. Three needs to fix the signal issue cause it’s annoying

@ThreeUKSupport Thank you still waiting sadly don’t think the response will come. This morning I am ringing 3 to get my balance of account as I have closed the account I have been on hold for 29 min so far amazing service 😡😢😠😭

@ThreeUKSupport I need help to cancel my contract, I was waiting more than 1 hour on the phone, this is ridiculous

@ThreeUK I’m trying to contact your customer service and no one help me! I was waiting more than one hour and nothing! The chat doesn’t work. What a rubbish service

Hello @ThreeUKSupport your network appears to be broken today. I have full 3G but pretty much no data speeds ok the overground between Peckham rye and Surrey quays, and cable street/shadwell.

@IamLinguistics @ThreeUK Yeah bro mine's been awful for a few months now

@ThreeUKSupport Hi yes, it is correct but it’s also not linked to just one post code this is a near constant problem and switching between 3G / 4G doesn’t help. My phone signal is always fine for calls and texts it’s just the internet.

@ThreeUK I beg you guys fix you’re network coverage. Everywhere I go I can’t get any signal 👎🏾👎🏾

@ThreeUKSupport I am no longer able to access the app . It says verify email after I enter it , error comes up when I click help it says nobody available to help. 🤬

@ThreeUKSupport Tethering not working at all on 4G and with errors on 3G in Clapham today :(

@ThreeUKSupport Yes, I’ve just checked that. I’m without a phone now, please let me know how you can resolve this. I’m able to go to my local store after work but only if they can help

@ThreeUK is the network down in kt3 i can't use my phone without Wi-Fi

@ThreeUKSupport Tried that, doesn't work. Didn't expect it to, because this is not an overuse problem. Greyhound lane has been like this for years. It is obviously a weak/faulty signal. The local transmitter needs repairing/boosting. Please get it sorted. Thank you.

@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

@kellymariekirk @ThreeUK @ThreeUKSupport Happened to me 2 days ago When I spoke to 3 they said it was not them my address got changed as well took 2 hours to get through to them to stop the account now waiting for a new sim after 15 years am so upset with the service and time it took

@ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

@8lettersuk @ThreeUK I cancelled Three after being properly evangelical about them for years: two issues bugged me they seem to rely on other people’s cells in central London many of which have long term faults and issues with billing, not being able to streamline the couple of accounts billing dates

@ThreeUKSupport Fyi where I live in Streatham High Road I have no problems. Greyhound Lane is where my brother lives phone calls are problematic internet access is virtually non-existent

@ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.

On the phone with @ThreeUK complaining about the service like every other day... I’m tired of this!!!

@ThreeUK @ThreeUKSupport your own customers doing YOUR job and providing status reports and updates to people all across the globe experiencing difficulties. Genuinely, you should be ashamed. Such poor unprofessional behaviour from huge company.

@iThrud Can confirm all of the above with phone showing good 3G signal, been like it since around 00:30 this morning works ok for calls @threeuk @Ofcom 😭

@LawtonTri @ThreeUK That's bad! @ThreeUKSupport should've made a statement by now, but not a word. 😬

@DavidAGraham @alechendry @ThreeUKSupport @ThreeUK Yes, it affects roaming too! Lost the signal while I was in the middle of Lima, Peru. Nearly got lost in the Spanish speaking country!!!!!!

On call for the hospital and wake to discover Three network is down. Luckily WiFi and enterprising NHS staff have brought app-based solutions. Frustrating to deal with at 3am! @ThreeUK

@DanielIqbal1999 @ThreeUK hope you was trying to make a legitimate call and not waste emergency services time jist to prove a point to 3 🤨 also it's not just 3 that are down

.@ThreeUK your network is a joke mate i could whack tinfoil around my head and stand on ye olde roof and still get better reception than i do anywhere i go thank you

@theRowie @ThreeUKSupport Its been down in the UK since 11pm BST, seems to be affecting roaming too.

Oi @ThreeUK @ThreeUKSupport service has been Down for nearly 5 hours now. Sort it out man.

@Thin_As_Lizzy @ThreeUK It might of been 5 hours too. I remember before nothing was loading. So I got sick of it and didn't go on my phone. Then went on it like 4 hours later and it was really slow and still wouldn't load properly and then I got the error. Been in the dead zone ever since.