3 (Three) Outage in Epsom, Surrey, England

@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

@ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.

@ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.

No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.

@ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately

@ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately

Well your customer service is like your service @ThreeUK. I’m off to @ee

@ThreeUKSupport why is your 4G so bad in central London, London Bridge and St Pancras area I have to drop the phone to 3G to get any data, you promote 5G, but you haven’t mastered the basics yet, when is this going to be sorted #timetoswitch

Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔

In the centre of London and have another day of terrible coverage from @ThreeUK.

@ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months

@alexodam @benjamin_cook @ThreeUK @Three_Is_Broken I already have unlimited everything for £20pm, it's the issue of speed and reliability, probably over subscribed

.@ThreeUKSupport I would like to know what is so wrong with data in your network. Often have only 3G and even when I have 4G reception data just doesn’t seem to work or works incredibly slow. I’m basically paying for data I can’t barely used or when used is unpractical …

Seriously considering to change my network provider @ThreeUK is very slow... 😡

@ThreeUKSupport My phone is iPhone 11 Pro Max and my husband is the iPhone X max. Both of them with the same problem. Cmon, I’m regretting to made that contract with you guys!

@ThreeUKSupport Oooo that’s the point, I live in CR42BA and it is terrible here. I work in SM45JD and, I don’t have words to describe how bad it is there. My husband was #O2 and I asked him to come to @ThreeUK he is complaining and saying it has been his worst decision ever to 📱

Gosh @ThreeUK has one of the worst internet signal ever in #UK I’ll never recommend it!

@ThreeUKSupport Bit of a late reply. This issue is now irrelevant. Twitter generally used for more immediate things.

@ThreeUKSupport Done this dance already, it never worked, nobody can be expected to turn off all notifications for every app one by one, and that wasn’t the issue. Your charges are exorbitant and your signal was abysmal over there.

@ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

@ThreeUKSupport I have had enough of this. Please provide me details of how to make an official complaint to OFCOM about this .

@ThreeUK fix your internet you bastards. Robbery is what your doing to me

@bluemoonstar @ThreeUK Three are awful in London. @EE are v good

@ThreeUKSupport Jacq, how about all the way along the river from Battersea Bridge to Blackfriars. Really really poor.

Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks

@CycleMummy @vintageshimano @PompeyCyclist @ThreeUK That's pretty appalling customer service and any decent service provider should write that off and not bill you for it. But if it was a service that you received they are technically allowed to charge you for it. If you didn't receive it then they are not

@vintageshimano @CycleMummy @PompeyCyclist @ThreeUK Sadly they can add missing charges to the period that the original invoice covered and either raise a credit note and rebill that period or issue an additional invoice for the missing charge.

@ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫

@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

@ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly

One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport

@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

@ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…

@respros @ThreeUKSupport Yeah. They said a few days ago there were issues, not heard anything since but mine keeps dropping also.

@ThreeUKSupport It was due to your network being down which you know about

OK my phone network is finally back, ****** pricks the lot of you @ThreeUK

@ThreeUK My mobile internet still not working past 24 hours! Been with out internet 😡

@ThreeUK has provided the worst service i have ever experienced. Constant drop calls, no coverage and constant failed messages. Bye bye

Because my phone was connected to my WiFi since yesterday evening I didn't notice the @ThreeUK outage till this morning. I've been with them for 2 years and this is the first issue I've had with them. For what I pay and what I get I'm not going to beat them for the outage.

@ThreeUK sort your shit out! Internet is ******

@ThreeUKSupport I have had intermittent service for 7-10 days now. Phone calls breaking up, to no service. In the house, no signal. Why did I ever leave EE. I had service literally everywhere. 😡😡😡

@TheHodge @ThreeUK Three. It's a known problem though

@Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

So @ThreeUK network is down. Dead.

To those, like me, who are lacking data/internet on the @ThreeUK network, I see that @ThreeUKSupport are stating that the network are having data issues. It's not your phone! It's been down since last night.

@ThreeUK where’s the information about your atrocious Notwork issues, all night no 3/4G🤬

@ianbetteridge @ThreeUK Three has been down nationwide since midnight

@ThreeUKSupport why’s your network done. Why you bothering with 5G when you can’t even run a network!!! 🤬🤬🤬🤬#Threemobile

@ThreeUK why is my service not working 😡

@ThreeUKSupport trying to use the chat feature on the app it’s not working

@RoyalLondonn @ThreeUK It's the new way of leaving a network without having to have a verbal fencing match with the retentions department... They simply text you a pac code back

@ThreeUKSupport Yes spoken to bank and spoken with fraud team a number of times. Each time, request a call back from the manager and nothing. Left £3.5k down with no number, no bank cards just before Christmas. Absolute joke

@ThreeUKSupport @ThreeUK Nobody has replied to the emails I was asked to send to customer protection on Tuesday. @ThreeUK were given lots of time to stop this from happening, I was assured last night that nothing would happen to my number, I’ve been spoken down to and treated badly when I’M THE VICTIM!!

@Slybacon123 @Three_Is_Broken @ThreeUK @netflix @VodafoneUK Best thing I have done and I was a loyal 3 customer for 10+ years. It's a shame that they have become so unreliable over the last year and its gradually grinding to a halt

@JakeusLM @ThreeUKSupport Good luck it took them nearly 3 months to sort our fraud issue.They will tell you the fraud team will call within 72 hours but they don’t.writing to head office doesn’t work either if you get no help u may have to report to ico or ombudsman or even better contact watchdog.

@amelia_jk Rephrase. “I’m losing my ******* patience with @ThreeUK and their SHIT signal” Let’s not forget to mention their totally unhelpful automated ‘customer service team’ Pony network. Something new for the new year 😎

@T2Mardybum @Three_Is_Broken @ThreeUK @Ofcom Yep, it's yet another of their pathetic scripted customer service rubbish amongst many others. Problem is their network but they know that they would have millions in compensation to pay out if they admitted or #worstnetworkever #crapsignal

@ThreeUK the ads for truly unlimited everything are very exaggerated. I might have supported you before but since your outage last month you keep throttling my connection, I'm barely getting 20mbpson my 4G. Used to be ~80-100 Maybe after 5years it's time to explore other options.

After 6 years or more being with @ThreeUK and a loyal customer I think it’s time for be to say bye to these bumbaclarts ay dem boy on 3 can suck ther mada, ayo @EE hit my dms with the best iPhone deals you got 👀

@ThreeUKSupport Thanks I have gone to ombudsman as I have been asking three to sort this since August and you’re still billing me an additional £23 a month for an upgrade I never had.