3 (Three) Outage in Epsom, Surrey, England

@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?

@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?

@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.

Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this

@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!

@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!

@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.

@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!

@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service

£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts

@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?

@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks

@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

@ThreeUK @ThreeUKSupport your data speeds are shocking! I have been without internet / unbearably slow data speeds for the past 4 months! #your customer care team are rubbish.## Why am I paying for a service I don’t receive?

@stevec00ps @ThreeUK this is @ThreeUK my 4g speeds are pretty poor in this area so I don't have huge expectations

@ThreeUKSupport Bank acc proof of them. And of course conveniently She didn’t respond to the email so that obviously you’ll continue to take my money without resolving the problem

@ThreeUK When is @Xiaomi Mi 11 Ultra coming on your network? I can only see Mi 11 and Lite on website, no Ultra?!

@ThreeUKSupport once again, no internet...1mbs, no upload speed at all, chats unavailable. Last problem in my area took months to fix, got the email all was fixed, and here we are again. What’s going on?

@ThreeUK yet again ur signal is shite

So I cancelled my Three home broadband as they kept lying about upgrade delivery date. And now my phone and Business phone (both on three) have been throttled to **** all. @Three_Is_Broken @ThreeUK @ThreeUKSupport Bunch of scamming C0nts

@CrosbyBeast3 @EE @ThreeUK Three have been awful for me.

@ThreeUKSupport Another day, another call. I truly don’t know what to do? The staff are probably very poorly paid and have little or no training. To keep their costs down Three also outsource abroad. Never again!!!!!!!

@ThreeUK is there an issue with the network? Lost coverage the last 20 mins