Is 3 (Three) having an outage in Redhill, Surrey, England?

@ThreeUKSupport Yes, 3G works fine if you switch off 4G first. It’s more that the signal doesn’t switch over from 4G to 3G correctly. It just stops working dead as you reach the station, booting you out of your phone call or data connection. It happened again just now.

@VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !

@Payforit_Sucks @ThreeUK @MartinSLewis @nuyoo_fitness Thank you so much I will definitely be looking into this. On Facebook Three replied to me advising that I cap my spending and that I must have signed up using a 2step verification. Its ridiculous advice and I never confirmed such thing! Thanks again

@ThreeUKSupport A personal visit might be more apt. This is unbelievable. I’d like to know how often your corporate teams harass people on hospitals beds when they’re just out of paralysis please. Also, your teams clearly throw letters away & cover their backs. I’m stunned at your service.

@ThreeUKSupport wow, I’m recovering from surgery and your customer service reps think it’s hilarious to torture me with petty calls even though I’ve sent letters saying I’m in hospital. Can you call me tomorrow please we seriously need to talk. @ThreeUK

All these weeks with signal problems with @ThreeUK and yet they dont even give their customers a single pound back.

@ThreeUK I can only imagine how many of those are gonna be broken in to for food.

Have to say hats off to @EE worked remotely today. Mostly remote sessions in weird places today. Tethered to the iPad Pro on the way home to watch films. No issue at all. @ThreeUK on the second line couldn’t even sync email for most of it.

@Rockwell7 @Glos7er @HuaweiMobileUK @ThreeUK Glue gate issues

@ThreeUKSupport @jtahoyle When automating your support goes wrong.

Beginning @ThreeUK why is my 4G always so rubbish! Doesn't matter where I go, either at home or the middle of London and my date and signal are still awful! Fed up now 😡😡😡

@ThreeUKSupport Long running dongle contract. Don’t know postcode on which it’s registered, flat out refusal from call centre to process without postcode, therefore unable to cancel contract. Only option to cancel DD. Debt collection letters sent. <— this is not nice

How do you get your puk code without waiting 30 minutes on hold then when customer service realise they can’t persuade you to stay put the phone down on you #shocking service @ThreeUKSupport @ThreeUK

@ThreeUK had a text saying my service would be shut off if i don’t pay my bill but I’ve been trying for days and it doesn’t work!! I can’t make the payment online, it always crashes!

@Swim1965 @EE @O2 @ThreeUK Yeah the BT involvement with EE is a bit weird and twisted. They tried buying a couple of years back, but was refused. EE for me has always had the speed I want, no other network touches them speed wise, not ones I have used anyway.

It works fine until @ThreeUK has an outage or a network issue, then it just looks smug and embarrassing.

@ThreeUKSupport just spent an incredibly frustrating 20 minutes talking with a member of your customer service team where he refused a number of times to reduce my contract. It seems as if the customer service team is being directed to be evasive for these requests...

@DearISSAQUEEN yo tell @threeuk about the service in my area

@ThreeUKSupport Ah who’s dishonest here then ,I had one of you manager call me a few weeks ago with this issue , I am tired of restarting my phone because it doesn’t help or change anything .

@ThreeUK so you wait till I go to #iPhoneX then bring out the #Pixel3XL #pixel3 seriously 😐 never had #pixel2 very disappointed

Just had a really annoying marketing call, I answered the person on the other end said something incomprehensible and then hung up. Googling the number it appears it’s a marketing number from @ThreeUK and lots of other people have had the same calls. Bad form three.

@ThreeUK I upgraded my daughters phone last week. It should of been delivered Thursday, since then I have spent over 20 minutes on the phone,3 times, getting told phone back tomorrow. Now they said they will cancel the order within 48 hours so I can reorder due to technical issue

@ThreeUKSupport he’s already pre ordered the new Mate Pro with EE, and he’s now been refused on the phone twice now for a PAC, so your version of “never” is a lot different to mine 😡

@ThreeUKSupport Awful experience with your customer service team trying to get a PAC code.

Just had it confirmed why I’m leaving @ThreeUK another awful customer service experience. Here’s to hoping @EE’s will be better.

@ThreeUKSupport Yes that seemed to have worked when I had issues today in Kingston however it’s not ideal to have to revert to a slower speed. What is the reason for the slow/non existent 4g?

@ThreeUK is the Wuntu app not working?? @its been down for a few days. I’ve deleted and added again. Restarted phone. Changed sim... still not working

@ThreeUKSupport She’s managed to cancel it now, but she’s still been given a bill of over £100 to pay for you when the account wasn’t even being used. Also I’d like to note that part of that charge is for the handset, which after 2 years would have been paid off. So why was this still charged???

@ThreeUKSupport hi Guys, LTE 3 speed down to 300kbs all day today around Wimbledon London? What's happening? @ThreeUK

@ThreeUKSupport She had 3 accounts, and cancelled them over the phone. 1 of the accounts you didn’t cancel and kept charging her for, but because there was no bank account linked you charged her £5 for failed DD, then you did this again. Then told her it was her fault for not contacting you.

@ThreeUKSupport the fact that you’re ignoring my tweet just shows how awful your customer service is! Can you reply please to get this sorted or we’ll be taking it to the small claims court.

I dont know who the store manager is in your @ThreeUK store in Crawley but, the staff was more interested in chatting between each other rather than selling phones. Shame cause they lost a sale. So bad, it’s not the first time there

@ThreeUK any plans to support Apple Watch cellular in the near future?

@ThreeUKSupport tried the EasyJet upgrade text but have received no reply and have absolutely no clue how to claim the tote in Gatwick north as its all self service bag drops.

@ThreeUKSupport Ite boom. So first of all your service is shit! Plus I’m looking for a better deal

@ThreeUKSupport I explained I haven’t memorised them and anyway I don’t want to give them out in public!! But he insisted. So you just lost a customer.

@ThreeUK I just need to say that your coverage is the worst I have ever experienced - Eurostar from Paris to London-spent most of the UK portion with poor or no service at all!! All around me on other networks were busy on their phones...this is rubbish!

@ThreeUKSupport what is going on with the network? It is impossible to even make a call, signal goes on and off...

@kronos1126 @ThreeUK @EE @VodafoneUK I never had any issues with @VodafoneUK in Edinburgh. It was the first place I got really good 4G

@ThreeUK worst service I’ve ever had, useless staff and charge for things not related .... daylight robbery ... Avoid at all costs!!!

@ThreeUK Any idea why I'm not getting any service in the KT18 area been like this for three days now...

@ThreeUKSupport hi, I was in Austin Texas last weekend and I have spent three days with absolute no service in the hotel, and anywhere else. Do you know why that is?

@ThreeUKSupport No it hasn’t. I was cut off on the call to your customer service dept and they couldn’t get through when they called me back. I need this resolved.

@threeuksupport swear down my nan could run faster than your shit internet

@ThreeUKSupport Still no improvement. Worst service in my area and central London. Need t speak to someone. 333 sending me round in circles. How?

@ThreeUK I am trying to call you about my terrible service and the call keeps failing. When it doesn’t I go round an automated system. How can we speak?

@welshmike @shortandhungry @ThreeUK @easyJet Good solution to a very stupid problem. Why would they do that!

@ThreeUK to anyone. This is really serious as through manager’s words anybody can charge me and everyone out there... if you don’t do something I’m calling str8 the police and will go through social media and news for the frauds you support.

@ThreeUK issue... then the manager admitted that there’s nothing you can do? Are you serious? I have a contract with you and no protection? I need someone responsible to do something immediately and stop this charge through my account as I’ve never signed up or gave my consent

@ThreeUK seriously what is wrong with you guys? This is the 2nd time that some random company (you call 3rd party!) charges me through you... just noticed that I’ve been overcharged and find out I’m a fraud victim once again and call 3 customer service in order to solve this

@ThreeUKSupport Not connected, but my wife and I are experiencing several other issues when calling on @ThreeUK. Sometimes, when the call connects, you don't hear any sound at all. Also, sometimes, when the call connects, the call will fail after approximately 10 seconds.

@ThreeUKSupport No, it resolves itself intermittently but the issue will return later on

@1aura_covi11 @O2 I'm off. No recognition that the service USED to be good but has tanked and others, from a FB poll, seem to be in the same boat with the same stupid response about constantly improving service...even though they've made it worse! Time to try @EE or @ThreeUK I think.

@ThreeUKSupport Signal is pretty much non-existent inside aside from a random 1 bar that isnt strong enough to do anything with, but once im outside its a little better.

@ThreeUKSupport With the best will in the world, i have tried your wifi calling app and it would do nothing but end calls while i was mid call and is just clunky and awful in general.

Yes again at the stoop and I’ve no internet connection despite 4G signal @threeuksupport - and before you ask no I can’t put my sim in a different phone #everytimeattherugby #startingtogetirritated

@ThreeUKSupport Sorry page has expired before I could grab one. Had your logo all over it saying I was a loyal customer and could win a prize if I answered some questions.

@ThreeUKSupport customer services can't even find my number! frustrating. sorted the addon by dialing 444 though.

I've never publicly slated another business but @ThreeUKSupport are an ABSOLUTE SHAMBLES. More than 4 hours wasted this month dealing with over 7 agents to try to sort out our home broadband and still not sorted. I give up. Worst service ever encountered.

@ThreeUKSupport I don’t have any signal bars on my phone currently.