3 (Three)

3 (Three) Outage Report in Leatherhead, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Leatherhead, Surrey, England 12/10/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Southwark, Wandsworth, Hounslow, Redhill, Morden, Croydon, Guildford, Sutton and Cranleigh.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?

  • Nikki1618 Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • GalvinKev Kev Galvin (@GalvinKev) reported from Lambeth, England

    @ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK hello Wimbledon area no data - any issues ?

  • mikewooduk Mike Wood (@mikewooduk) reported from Spelthorne District, England

    @ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...

  • karlos437 karl matthews (@karlos437) reported from Kingston upon Thames, England

    @ThreeUK need to speak to uk person who can help!! Foreign call centres:(

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.

  • wanderlaurst lauren (@wanderlaurst) reported from Wandsworth, England

    Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.

  • samanthagsmo 𝑆𝑎𝑚𝑎𝑛𝑡ℎ𝑎 𝐺𝑒𝑒 𝑆𝑎𝑛 𝑀𝑜 (@samanthagsmo) reported from Wandsworth, England

    @ThreeUKSupport We rang up three back in late July to cancel. We also sent all the equipment back as per the letter we received. Then a few weeks ago we received a letter again we owe money to three, despite cancelling. We rang up again and paid it, which thinking about it we didn’t have to...

  • jon_warburton Jon Warburton. (@jon_warburton) reported from Lambeth, England

    Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.

  • TheRealBrookieC Brooke Colman (@TheRealBrookieC) reported from Wandsworth, England

    @ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!

  • LaurenVRhodes 🍁🍂✨Lauren Victoria Rhodes✨🍂🍁 (@LaurenVRhodes) reported from Richmond, England

    Oh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport

  • rikscha_ richard (@rikscha_) reported from Kingston upon Thames, England

    @ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • sammy56373846 sammy (@sammy56373846) reported

    @dadindefi @ThreeUK I am having the same problem! It was supposed to be yesterday and still hasn't been done and my O2 SIM card is still working! I have ported my number from various networks in the past like giffgaff and Vodafone and never had this problem before. Three have been terrible!

  • Yettitabai Yetti Tabai (@Yettitabai) reported from Bolton, England

    @ThreeUK your customer service lines by phone, are inadequately trained. Spoken to about 4 advisors today and they are robotic in response. In store it’s more personal and they actually solve problems not just robotic answers. Something needs to change with your phone advisors!

  • sarahwoodman17 sarah woodman (@sarahwoodman17) reported

    @ThreeUK been taking money out of bank account fraudulently for at least 2 years when we cancelled the d/d they threaten us with the bailiffs. Husband been on chat for an hour and then conveniently cut him off. Service is awful and no one will help us 😞

  • dantongee Danton G (@dantongee) reported

    @ThreeUK what is your minimum and average throughput speed on your 5g network? 15mbps down in a city with full signal here and not impressed tbh.

  • mamapanda58 Mihaela Filipescu (@mamapanda58) reported

    @ThreeUKSupport I spent £408 on a broadband service for 24 months not working.

  • tomwilliams1990 Tom Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tomwilliams1990) reported

    @ThreeUKSupport My mobile Data has been Atrocious for the last 24 Hours Very limited 4G when i see it but more often than not it's H on my signal bar Not in any arrears please advise or i may need to consider my options

  • Amezzeray 🐝 Amezz 🐝 (@Amezzeray) reported from Westhoughton, England

    @ThreeUKSupport hi I'm trying to upgrade online but I'm hitting a roadblock. Can i have some help please?

  • KellyAllen01 Kelly Allen (@KellyAllen01) reported

    @ThreeUK @ThreeUKSupport ive started a new contract with ee and got my pac code does that cancel my contract or do I need to actually ring and give notice.

  • WTJC75 LIAM (@WTJC75) reported

    @ThreeUK 5 days ago an agent said a new sim card was being sent. Still sim card. Customer of +8 yrs. Really loosing patience with 3. #poorcustomerservice

  • mamapanda58 Mihaela Filipescu (@mamapanda58) reported

    @ThreeUK please stop sending me emails asking for your feedback about me living your network. I have a broadband contract which you for 2 years due to signal problems and it was the end of the contract I did not renew it