3 (Three)

3 (Three) Outage Report in Leatherhead, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Leatherhead, Surrey, England 02/23/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Hounslow, Southwark, Wandsworth, Woking, Croydon, Guildford, Merton, Redhill, Wallington, Godalming, Epsom and Bookham.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon E-mail
United KingdomLondon Phone

Community Discussion

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3 (Three) Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • jonny_pearson Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    @ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • AmandaO100 MissA.O (@AmandaO100) reported from Lambeth, England

    @ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?

  • xiaqua_shiyeon Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

  • mrbootle Jason Bootle (@mrbootle) reported from Lambeth, England

    @ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

  • chrishampson Chris Hampson (@chrishampson) reported from Richmond, England

    @ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.

  • chrishampson Chris Hampson (@chrishampson) reported from Wandsworth, England

    @ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

  • JoshuaHepple Josh Hepple (@JoshuaHepple) reported from Lambeth, England

    @ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks

  • PaxtonRoadUpper Paxton Road 180🎯 (@PaxtonRoadUpper) reported from Wandsworth, England

    @ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks

  • adem_andress Adem (@adem_andress) reported from Wandsworth, England

    Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?

  • HoraceMighty MightyHorace (@HoraceMighty) reported from Lambeth, England

    @ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterJago3 Toon Pete (@PeterJago3) reported

    @ThreeUKSupport Hi yes they have, but lately it seems Ive been having more problems then usual and i tried speak to someone on the chat but thier was 40 waiting already in the que.I’ve been a 3 customer for a long time and seems loyalty doesn’t mean much nowadays.

  • taronipops Tara (@taronipops) reported

    @ThreeUKSupport Hi Laura, the customer services rep was confusing and rather than addressing my concerns kept parrot fashion repeating the same canned lines. It was confusing, frustrating, and at times inconsistent. I left detailed feedback on the form afterwards

  • indibunny PS (@indibunny) reported

    @ThreeUK for last 2 hours im not getting any calls and neither I can make calls to anyone. Worst network, never trust three and don’t buy them...i will be more happy with ee or Vodafone. Really bad network and service

  • WebsterL2C Mark Webster (@WebsterL2C) reported

    @ThreeUK According to the fault checker there are no issues in my area. According to my devices there is no internet. Had to go for a walk just to find enough signal to discover this. Has been intermittent all day, normally I get to 9pm before it stops working

  • hprw Jane Smith (@hprw) reported

    Wondering what's happening with @ThreeUK @ThreeUKSupport in S10. We depend on them for phone and Internet, and right now have almost no signal. Has been bad for about a week now and it's causing all sorts of problems. And here I am on the brink of renewing my contacts, too.

  • thecrime_islife Sam (@thecrime_islife) reported

    @ThreeUKSupport Trying to buy an add-on and it keeps telling me the service is unavailable? It doesn't work on the app or browser and I need more data while I'm in hospital please.

  • GavinHyatt Gavin Hyatt (@GavinHyatt) reported

    @ThreeUK What about never having 3g or 4g connections in Oxfordshire?? Any sign of fixing this??

  • lufcrace Anna 💙 #StayHomeSaveLives (@lufcrace) reported

    @ThreeUK help! I'm trying to order a new sim card from you, but my house is a new build and it doesn't recognise the postcode (everywhere else online I've tried does though)

  • lekbaby Lydia Kelly (@lekbaby) reported

    @ThreeUK 1. 5x support app convos 2. 3 x phone calls 3. 6 x emails Nothing works. @ThreeUK customer service is non-existent (4/5)

  • saraprincess986 sara ritchie-brown (@saraprincess986) reported

    @ThreeUK mobile broadband not been working since Saturday, I have online learning tomorrow that I’m going to miss unless this happens s fixed.....are you also going to refund a lack of service like water company does, otherwise what do I pay for? @zXzSWITCHzXz