3 (Three) Outage Report in Leatherhead, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Leatherhead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Southwark, Wandsworth, Hounslow, Redhill, Morden, Croydon, Guildford, Sutton, Cranleigh and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| TV | ||
| Phone |
Community Discussion
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3 (Three) Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Jason Bootle
(@mrbootle) reported
from
Lambeth, England
@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?
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Adem
(@adem_andress) reported
from
Wandsworth, England
Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!
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Josh Hepple
(@JoshuaHepple) reported
from
Lambeth, England
@ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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Paxton Road 180🎯
(@PaxtonRoadUpper) reported
from
Wandsworth, England
@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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James Cook
(@JamesCo47271369) reported
@ThreeUKSupport I landed in Australia on 1st April but cannot access any of my minutes, texts or data. Most importantly I cannot make calls or send SMS. Please help? I am on an iPhone 12, pay monthly sim contract, and Go Roam should work for £5 per day….
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Lisamckeown
(@Lisamckeown7) reported
@ThreeUKSupport my son has lost his mobile on a bus and I am trying to access his account online but have forgotten the password and to reset it it’s sending him a txt message we can’t respond to as his is now lost ? Can you please help ? Thanks
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Barry Robinson 💙🇺🇦💛
(@BazzaRobinson) reported
@ThreeUK @ThreeUKSupport phone keeps cutting off during calls in postcode OX16. Very annoying! Is this a nationwide problem? Not good enough when you have the audacity to increase your costs every year and service doesn’t improve
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Mass Eye
(@Masai_Williams) reported
I didn't think @ThreeUK would avoid the opportunity to respond on their clearly weak signal & ropey coverage in my current area. There should not, in my opinion, be such a disparity between speeds achievable outdoors to indoors up to 400mbps & faster outside but 1-3mbps indoors!
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ManjiSingh
(@Manju19822) reported
@ThreeUKSupport Data roaming is and has been off. I know I can no longer use my unlimited data abroad which is crap. I’m going to @VodafoneUK when my contract is finished
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Tony Randle
(@burns92) reported
@OrientMeatPie @ThreeUKSupport Same issue here
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Sir Graham Pennington #GTTO
(@GrahamPenning10) reported
@ThreeUKSupport absolutely appalling customer support.
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Morningdarling
(@morningdarling) reported
Hi @ThreeUKSupport I’m in NYC and had not problems with roaming for first 24 hours. Now my partner and I can no longer access data. We’ve gone to all the 3 support/advice but no joy! Please advise
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Adam Roberts
(@AdamR0berts) reported
@TwitterSupport why can’t a $20b company send a SMS to one of the biggest UK cell network providers? I can’t verify my twitter account using my mobile phone number on @ThreeUK network! cc: @ThreeUKSupport
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topman
(@topeomidire) reported
@ThreeUKSupport Dear team, This is to bring awareness about your network in my location (BD7 !RN). I formally used Lebara but I ported to your network on Feb 28 because I felt things will be better. I went to your office in Bradford but was not told that they are setting