3 (Three) Outage Report in Leatherhead, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Woking, London, Hounslow, Croydon, Guildford, Merton, Redhill, Wallington, Southwark, Godalming, Epsom, Wandsworth, Bookham, Kingston upon Thames and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| London |
Internet | |
| Hounslow |
Internet | |
| London |
Wi-fi | |
| Croydon |
Internet | |
| Guildford |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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CM
(@Chic_Marie) reported
@bharatbhandari1 @ThreeUKSupport Sometimes it just needs a bit of a kick. Let us know how it goes. If that doesn't work then I'd say that the network is down
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simon clay
(@DrewsDad_5018) reported
Called @ThreeUK about my upgrade..... This is the price for the phone you want. Why can I get it £14 cheaper buying online thru 3rd party with yourself. Seems I can do that but 3 won't price match. Go figure. Nothing for loyal customer of yours.
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Toe Knee
(@TonyBrownKnows) reported
@ThreeUKSupport If I get told, for a third time, that it's all sorted and will work in 4 hours and it doesnt work. I want compensation, for two reasons. 1. I am paying for this part of the service and not getting it and 2. It's taking me hours of my time to address Threes inability to fix it.
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Bharat Bhandari
(@bharatbhandari1) reported
@ThreeUKSupport Hi no been here a few dates, says issue with connecting saying no data activated. Have tried 3 of the networks manually, restarting my phone
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ROSPITALITY
(@mr_bridger) reported
@ThreeUKSupport I gave you the postcode to start with. CV56UB. I really struggle to get on 4G where I am, so rely on 3G. And that's the problem. 1 bar 4G I can just about get a useable 4-5 Mbps down. 3 to 4 bars of 3G / H+ I get nothing down.
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Lukasz Warzecha
(@sycyhy) reported
@ThreeUKSupport @screwy73 The issue is back for me too. Not a specific number, most of them. Some of the texts to some numbers are getting through after N numbers of trying.
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Kerry Fleming
(@minikf1) reported
@ThreeUK trying to upgrade over the phone as can't get to shop. 4 weeks for delivery. But store has it there but cannot get to it. Can you help?
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Chris Woods
(@christopherw) reported
@ThreeUKSupport Hello, I'm having an issue setting up unconditional call forward (either in Android dialer menus or directly with the *21* MMI code). Manually, it reports "Operator message: Call forwarding - Connection problem or invalid MMI code.(0)" *67, *61 and *62 work fine.
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Laica
(@Laica23) reported
@ThreeUKSupport very bad connections again in PE19 today
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Kerry Fleming
(@minikf1) reported
@ThreeUKSupport It is not a covid issue it is that I am working and unable to get to a store. No chance the store can do my upgrade over the phone?