3 (Three) Outage Report in Leatherhead, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, London, Woking, Hounslow, Croydon, Guildford, Merton, Redhill, Wallington, Godalming, Epsom, Wandsworth, Bookham, Kingston upon Thames and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Woking |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Kieran
(@kieranhistweets) reported
from
Croydon, England
Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Croydon, England
@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
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me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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Carmen Williams
(@CarmenW16954852) reported
from
Wandsworth, England
@ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
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David Ratcliffe
(@Edrat77) reported
from
Lambeth, England
@ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Elena Larkin
(@ELarkin25) reported
from
Richmond, England
@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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Benoit Berthe Siward
(@TheSiward) reported
from
Lambeth, England
@ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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James Street
(@JamesPhizKFC) reported
from
Kingston upon Thames, England
@ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !
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Adiza Shardow 🇬🇭 🏴
(@adizadiva7) reported
from
Lambeth, England
Same here talk about bad timeline lol @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ciaran O Mairtin
(@CiaranMartin6) reported
@ThreeUKSupport how come bith 4G and 5G signal in Belfast is so poor. Please don't say there's maintenance work going on, it's been like that since August
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Alex
(@CaveyGeo) reported
@ThreeUKSupport 1/2 Hi Charley, Thanks for confirming this. Unfortunately, I had no access to phone service at my address so never saw the text message about this (hence why I'm just becoming aware now).
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Lyds Wright
(@lydswright) reported
@ThreeUKSupport I have tried to call 3 times today to cancel mobile broadband. Every time I get transferred to cancellations the line gets cut off. Are you doing this intentionally? I don’t have time to keep ringing you, how can I cancel?!
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Rogan McGarry
(@RoganMcGarry) reported
@ThreeUKSupport All five lights are on on the pro3, suggesting I have a perfect signal, however this is unusual and it looks to me like a fault as the Wi-Fi indicator has stopped blinking
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Don the Trumpet
(@GetMeAManager) reported
@soo_matthews @ThreeUK Cancelling your direct debits knowingly and willingly is your fault. If you end up looking for a mortgage and have a default on your credit score, don't go blaming anyone but yourself. Set your DD back up again. And if you want to cancel, wait in the queue like everyone else.
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Shannon Jade Jones
(@ShannonJJones1) reported
@ThreeUKSupport I would be more understanding but I had this same issue at the start of the month and told for 3 days in a row to not worry it would arrive to then be told 2 weeks later that the contract was never done properly... so I feel like its just going to be the same thing all over again
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BMac
(@Yon_tweeter) reported
@ThreeUKSupport BB deal will be up in July at the end of my 24m contract. I also have a Three phone deal and can confirm that the problem is consistent with the network, not one device. The recent issues have been apparent on moth my 4G connections.
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Alex
(@CaveyGeo) reported
@ThreeUKSupport 2/2 My complaint is that I have been a happy customer for 12 years now, and only moved away because there is no available service at my new address. I feel like I was misled into requesting this code and has left me with a really sour experience.
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Bryan Foss
(@BryanFoss) reported
@ThreeUKSupport @ThreeUK Hi Three UK. Today I have a letter giving me contract options - for a contract I never started and where you have taken monthly payments all year, ignored my letters and by phone promised to refund me but didn't. Who can finally fix this? I despair. #fail
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Pete Cleverley 💙 #RemainersWereRight #FBPE
(@PeteRumour) reported
@ThreeUKSupport The port is clear. I have had the phone since about the end of September 2020. I haven't contacted Samsung although I have read the forum, where this problem is known.