3 (Three) Outage Report in Leatherhead, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Total Blackout (20%)
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Phone (20%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Kingston upon Thames, Twickenham, Southwark, Caterham, Reigate, Woking, Wandsworth, Hounslow, Redhill, Morden, Guildford, Sutton and Cranleigh.
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Community Discussion
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3 (Three) Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Josh Hepple
(@JoshuaHepple) reported
from
Lambeth, England
@ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Jason Bootle
(@mrbootle) reported
from
Lambeth, England
@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?
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Adem
(@adem_andress) reported
from
Wandsworth, England
Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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Paxton Road 180🎯
(@PaxtonRoadUpper) reported
from
Wandsworth, England
@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Gendal Brown
(@gendal) reported
@virginmedia The problem is this: @ThreeUK customers on TfL have always been able to access internet using Virgin Media access points. You have to set up a password but it works. Until now. Now, if I try to use your access points, a message from Three comes up saying it’s no longer supported.
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Mark Brown
(@markbrown_) reported
@ThreeUKSupport Hi there, some unexpected charges are on my acc for the last few days. I need to see an itemised view to see which number has caused these. I’ve spoken to webchat twice and both times they’ve said they would send me it via email and then haven’t - please help!
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alfie
(@alfiejaustin) reported
Hi @ThreeUK why do I have horrendously bad signal in one of the UK’s biggest, major, supposedly where you have 5G, cities?
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Richard Gendal Brown
(@gendal) reported
Any UK followers in London on the @ThreeUKSupport network? Noticed that Virgin Media Wifi no longer works and you have to connect to Three’s own hotspot when on TfL? Had any success? There were no such hotspots on the Elizabeth Line earlier. Huge step backwards :(
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Jonny Boyd
(@JonnyBoyd110) reported
@ThreeUKSupport on hold for over 1hr15 so far. Being charged early termination fee even though I saw through my contract term. Can you help without needing to use your telephone support where I appear to have been lost in the call system?!
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Tarka07
(@tarka07) reported
@ThreeUKSupport Contract was coming to end. Went in store to discuss options. Obviously errors were made as I have not only been charged £98 but there seems to be confusion over start date. However, I’ve just been told it’s my fault & I should complain in store. This is a business Acc!
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Lee Dickinson
(@leedicko147) reported
@ThreeUKSupport Then as a reputable company such as Three they should make a one off credit to the customer rather than lie and inconvenience them. The amount of time I've wasted on the phone with incompetent members of staff is worrying.
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Intricate Cinnamon Hat
(@oo_ab_welcome) reported
@ThreeUKSupport Still no Internet. I will be cancelling my direct debit if this poor service continues
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Andrew Flannery
(@andyflan) reported
In an age of customer support @ThreeUK (@threeuksupport) are from a bygone era. Amongst their many faults, they don't answer the phone. There are people on the live chat but they don't do anything except placate you. If you're on the hunt for a mobile provider, look elsewhere.
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Lee Dickinson
(@leedicko147) reported
I have had some poor service in my time, but no one has stooped as low as @ThreeUK @ThreeUKSupport . "All calls are recorded", but still persist in lying to a loyal customer. In complete disbelief as to how I have been treated. Ombudsman Services it is.