3 (Three) outages and service status in Leatherhead, England

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Leatherhead, England

The most recent 3 (Three) outage reports came from the following cities: Croydon, Teddington, Southwark, Hounslow, Wandsworth, Chertsey, Mitcham, Epsom, and Woking.

City	Problem Type	Report Time
Croydon	Wi-fi	16 hours ago
Teddington	Internet	1 day ago
Southwark	Internet	7 days ago
Croydon	Internet	7 days ago
Southwark	Internet	10 days ago
Hounslow	Internet	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  David Ratcliffe (@Edrat77) reported 2 minutes ago from Lambeth, England

  @ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.

• 
  Nicole (@laughinglongest) reported 4 minutes ago from Spelthorne District, England

  @ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three

• 
  Nickle Arse (@Brunts1980) reported 5 minutes ago from Lambeth, England

  @Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!

• 
  αℓεxαη∂яα ℓεgσυιx (@Legouix) reported 8 minutes ago from Chertsey, England

  @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

• 
  Roses Finds (@Roses_Finds) reported 10 minutes ago from Wandsworth, England

  @ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account

• 
  chris crowley (@SW19lunchie) reported 14 minutes ago from Merton, England

  Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience

• 
  James Barnham (@JWBarnham) reported 16 minutes ago from Wandsworth, England

  @ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 20 minutes ago from Croydon, England

  @ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔

• 
  Christopher Golds (@chrisgolds) reported 22 minutes ago from Lambeth, England

  @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

• 
  Benoit Berthe Siward (@TheSiward) reported 24 minutes ago from Lambeth, England

  @ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!

• 
  Nicole (@laughinglongest) reported 24 minutes ago from Spelthorne District, England

  @ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.

• 
  Hamish Ellis (@Hamish_Ellis) reported 31 minutes ago from Cranleigh, England

  Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

• 
  Roses Finds (@Roses_Finds) reported 31 minutes ago from Wandsworth, England

  Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2

• 
  Carmen Williams (@CarmenW16954852) reported 34 minutes ago from Wandsworth, England

  @ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare

• 
  Sam Burrin (@Sburrin7) reported 40 minutes ago from Wandsworth, England

  Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.

• 
  James Street (@JamesPhizKFC) reported 41 minutes ago from Kingston upon Thames, England

  @ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !

• 
  Elena Larkin (@ELarkin25) reported 42 minutes ago from Richmond, England

  @ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService

• 
  Kieran (@kieranhistweets) reported 43 minutes ago from Croydon, England

  Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport

• 
  Roses Finds (@Roses_Finds) reported 51 minutes ago from Wandsworth, England

  Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace

• 
  Roses Finds (@Roses_Finds) reported 55 minutes ago from Wandsworth, England

  @ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prick for a Tick (@prickforatick) reported 1 minute ago

  @ThreeUKsupport is there a problem with your telephone support I can’t get through to an advisor.

• 
  Cait (@CaitFinn93) reported 3 minutes ago

  @ThreeUKSupport trying to cancel a monthly add on and it says on the website to ring to cancel, but when I call an automated message says to cancel on the website. Managed to get through to someone who told me the systems are down and they can’t help me. How do I cancel please?!?

• 
  Matt (@Mjhill1984) reported 5 minutes ago

  @ThreeUKSupport hi guys alot of issues with signal in the ng19 6rl area, status page says mast is being worked on but is their any updates as working from home and keep losing connection

• 
  Sohail Noor (@snoor786) reported 6 minutes ago

  @ThreeUKSupport When will your service in PH165LD area get back to normal? Your support team via phone have no answers. The service has been next to useless since March but you are happy to keep taking payment.

• 
  GrumpyNorthernGeezer (@northern_grumpy) reported 7 minutes ago

  @ThreeUKSupport Thanks for your reply. I visited one of your physical shops to be greeted with shrugged shoulders and complete indifference. Someone has made a decision and cut our service. The speeds in the shop were up to 15 mbps here on a different mast ..0.56mbps. Can our fix be expedited?

• 
  Cliodhna Daykin (@cliodaykin) reported 8 minutes ago

  3 have charged me for an add on that didn't go through on their end and wasn't used at all. I rang to complain and was told I "cannot submit a complaint". Please explain? @ThreeUK

• 
  Kelly Allen (@KellyAllen01) reported 11 minutes ago

  @ThreeUK @ThreeUKSupport left three on 21 june and was told I owed nothing and I didn’t need to cancel my DD. Why have you just taken a payment then?

• 
  thomcakebread (@thomcakebread) reported 14 minutes ago

  Very poor customer service from @ThreeUK - I wish to cancel my wife contract as we’re taking another wife you. Transfers me to India. Gentleman does not understand my request. Poor customer service and terrible attitude from you! No help! Poor. Will cancel both contracts now.

• 
  Jada kinz (@jada_kinz) reported 14 minutes ago

  @ThreeUK @ThreeUKSupport Why can’t I get through to three Customer services? I got a worrying txt from three

• 
  adam (@adam77242261) reported 16 minutes ago

  @ThreeUK why is your coverage been so **** over the last three years? I’ve been a customer for almost 10 years and the service has dropped every year to the point where I have two bars of signal yet nothing loads at all. Sort it out.