3 (Three)

3 (Three) Outage Report in Leatherhead, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Leatherhead, Surrey, England 12/07/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (34%)

    Total Blackout (34%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Southwark, Wandsworth, Hounslow, Redhill, Morden, Croydon, Guildford, Sutton, Cranleigh and Kingston upon Thames.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomSouthwark TV
United KingdomWandsworth Phone

Community Discussion

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3 (Three) Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • karlos437 karl matthews (@karlos437) reported from Kingston upon Thames, England

    @ThreeUK need to speak to uk person who can help!! Foreign call centres:(

  • chrishampson Chris Hampson (@chrishampson) reported from Wandsworth, England

    @ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

  • mrbootle Jason Bootle (@mrbootle) reported from Lambeth, England

    @ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

  • HoraceMighty MightyHorace (@HoraceMighty) reported from Lambeth, England

    @ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?

  • Gcrobb Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?

  • adem_andress Adem (@adem_andress) reported from Wandsworth, England

    Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

  • xiaqua_shiyeon Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

  • jonny_pearson Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    @ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!

  • JoshuaHepple Josh Hepple (@JoshuaHepple) reported from Lambeth, England

    @ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

  • PaxtonRoadUpper Paxton Road 180🎯 (@PaxtonRoadUpper) reported from Wandsworth, England

    @ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesCo47271369 James Cook (@JamesCo47271369) reported

    @ThreeUKSupport I landed in Australia on 1st April but cannot access any of my minutes, texts or data. Most importantly I cannot make calls or send SMS. Please help? I am on an iPhone 12, pay monthly sim contract, and Go Roam should work for £5 per day….

  • Lisamckeown7 Lisamckeown (@Lisamckeown7) reported

    @ThreeUKSupport my son has lost his mobile on a bus and I am trying to access his account online but have forgotten the password and to reset it it’s sending him a txt message we can’t respond to as his is now lost ? Can you please help ? Thanks

  • BazzaRobinson Barry Robinson 💙🇺🇦💛 (@BazzaRobinson) reported

    @ThreeUK @ThreeUKSupport phone keeps cutting off during calls in postcode OX16. Very annoying! Is this a nationwide problem? Not good enough when you have the audacity to increase your costs every year and service doesn’t improve

  • Masai_Williams Mass Eye (@Masai_Williams) reported

    I didn't think @ThreeUK would avoid the opportunity to respond on their clearly weak signal & ropey coverage in my current area. There should not, in my opinion, be such a disparity between speeds achievable outdoors to indoors up to 400mbps & faster outside but 1-3mbps indoors!

  • Manju19822 ManjiSingh (@Manju19822) reported

    @ThreeUKSupport Data roaming is and has been off. I know I can no longer use my unlimited data abroad which is crap. I’m going to @VodafoneUK when my contract is finished

  • burns92 Tony Randle (@burns92) reported

    @OrientMeatPie @ThreeUKSupport Same issue here

  • GrahamPenning10 Sir Graham Pennington #GTTO (@GrahamPenning10) reported

    @ThreeUKSupport absolutely appalling customer support.

  • morningdarling Morningdarling (@morningdarling) reported

    Hi @ThreeUKSupport I’m in NYC and had not problems with roaming for first 24 hours. Now my partner and I can no longer access data. We’ve gone to all the 3 support/advice but no joy! Please advise

  • AdamR0berts Adam Roberts (@AdamR0berts) reported

    @TwitterSupport why can’t a $20b company send a SMS to one of the biggest UK cell network providers? I can’t verify my twitter account using my mobile phone number on @ThreeUK network! cc: @ThreeUKSupport

  • topeomidire topman (@topeomidire) reported

    @ThreeUKSupport Dear team, This is to bring awareness about your network in my location  (BD7 !RN). I formally used Lebara but I ported to your network on Feb 28 because I felt things will be better. I went to your office in Bradford but was not told that they are setting