3 (Three) Outage Report in Leatherhead, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (52%)
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Phone (20%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Bookham, Croydon, Southwark, Guildford, Epsom, Kingston upon Thames, Twickenham, Caterham, Reigate, Woking, Wandsworth, Hounslow, Redhill and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Bookham |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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𝑆𝑎𝑚𝑎𝑛𝑡ℎ𝑎 𝐺𝑒𝑒 𝑆𝑎𝑛 𝑀𝑜
(@samanthagsmo) reported
from
Wandsworth, England
@ThreeUKSupport We rang up three back in late July to cancel. We also sent all the equipment back as per the letter we received. Then a few weeks ago we received a letter again we owe money to three, despite cancelling. We rang up again and paid it, which thinking about it we didn’t have to...
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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richard
(@rikscha_) reported
from
Kingston upon Thames, England
@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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adriano tarquini
(@adrianotarquin) reported
@ThreeUKSupport I phoned up to enquirer about my contact. The lady kept speaking over top off me. I politely asked her to stop doing or I make a complaint. She hung up on me next min my phones dead all recorded
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Lara Parizotto 🇧🇷🇬🇧🇪🇺
(@LaraCParizotto) reported
@ThreeUKSupport W4 and W12 area. I've complained in the chat over 10 times and no solutions. My grandmother on the same plan is having the same problems. No improvements made since. Want to leave but told I have to pay a fee. I'm not getting any service for what I am paying
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Mr Connolly
(@MrLConnolly) reported
@ThreeUKSupport further to my formal complaint several weeks ago, I’ve not had any update. I’m still without decent service, and I was told this would be sorted by 28 Feb! This is appalling customer service. Can’t get through to your call centre either
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John Mahon
(@Johnny_Mahon) reported
@ThreeUKSupport Hi 3, you have an issue with your user passwords again. I keep getting this error my3auth.text.generic.error
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Grace Withnall
(@GoWithItAll) reported
@ThreeUKSupport you owe me £144.20 and tell me I'll receive it on a different date each time I contact you get I never receive it. Why?
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Gabi
(@Gabi_Kaur) reported
@ThreeUKSupport 3 sent a text to choose a new plan, I did this + got a letter saying I am on another plan of a higher charge. Then as I rarely use 3 app, can't log on as the password rest don't work, then the 3 CS won't help as I can't recall my password, by this time my 14 days is over. :(
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roy pavett
(@PavettRoy) reported
@adrianotarquin @ThreeUK After the way Three have treated me over the past fortnight, I will NEVER extend my contract with again.....NOBODY seems to know what they are doing and NOBODY gives you a straight answer.....they are only interested in your money and will say anything to get it off you
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🦇🎃 ChaosWraith25 🎃🦇
(@ChaosWraith25) reported
@ThreeUK hi, so i need help about data protection and live chat won't help and when i call 333 it tells me to go to live chat 🙄😒 how can i speak to a hooman, preferably one not reading a script?
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!
(@JulianProkaza) reported
@ThreeUK I’m trying to deal with your complains team, but their call quality is so bad that I had to hang up. I’ve spent 2+ hours on the phone trying to resolve a billing problem of your making. I’m not prepared to continue this way – can you arrange for someone to call me?
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Mark Downing
(@MarkDowning75) reported
@ThreeUKSupport It's the complaints department (supposedly saying they wont pay my credit to me) according to customer services, just going report to Ofcom. Done trying to deal with Three.