3 (Three) Outage Report in Leatherhead, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Guildford, London, Woking, Merton, Croydon, Redhill, Wallington, Southwark, Godalming, Epsom, Wandsworth, Bookham, Kingston upon Thames, Twickenham and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Guildford |
Internet | |
| London |
Internet | |
| Woking |
Phone | |
| Merton |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@taralawrence21 @Three_Is_Broken @ThreeUKSupport Yeah...leave @ThreeUK they are shit
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@LatinDJg @Three_Is_Broken @ThreeUK @ddyson3 @ThreeUKSupport I was waiting since August 2019, ust get them to allow you to cancel your contract without charge and walk away!
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Ben Murray
(@Ben_Murray) reported
from
London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@ThreeUK just to let you know ive managed to move away from your utterly useless service and by doing so got 5 other friends to move. Might not mean much to you but im happy with my result so far! @Three_Is_Broken
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Benoit Berthe Siward
(@TheSiward) reported
from
Lambeth, England
@ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!
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Jason Sensation
(@thekinaton) reported
from
Wandsworth, England
I'm sure @ThreeUK and @PayPalUK use save customer service handbook. Same old excuses.
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Chemmy Alcott OLY
(@ChemmySki) reported
from
Richmond, England
@ThreeUK terrible customer service and no loyalty to remaining customers 😡😡
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Adiza Shardow 🇬🇭 🏴
(@adizadiva7) reported
from
Lambeth, England
Same here talk about bad timeline lol @ThreeUK
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Elena Larkin
(@ELarkin25) reported
from
Richmond, England
@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@SimSmithy @ThreeUKSupport @ThreeUK @Three_Is_Broken Yep! I got them down to 6 months free line rental but even that couldn’t stop me from leaving the worst phone provider in the uk!
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Bundy
(@bunnah87) reported
from
Lambeth, England
@StevenKelly82 @ThreeUK It’s just so shit
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Jason Sensation
(@thekinaton) reported
from
Lambeth, England
@articeddie @JanetteMilligan @ThreeUKSupport @ThreeUK They are probably service update emails from @ThreeUK
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Carmen Williams
(@CarmenW16954852) reported
from
Wandsworth, England
@ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare
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James Street
(@JamesPhizKFC) reported
from
Kingston upon Thames, England
@ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !
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Kieran
(@kieranhistweets) reported
from
Croydon, England
Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport
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David Ratcliffe
(@Edrat77) reported
from
Lambeth, England
@ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.
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Jason Sensation
(@thekinaton) reported
from
Lambeth, England
@ThreeUK where do I send my WiFi bill to. . Not had any issue 3g/4g today so had to pay for BTwiFi. Thanks @Ofcom @BBCWatchdog @Three_Is_Broken
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Carson FCCT
(@Bowiejcecc) reported
@ThreeUKSupport Sadly you aren’t listening. It is not possible or acceptable to be without a way of being contacted. It is appalling customer service to say ‘this might be fixed in 48 hrs’ when everything else said by customer services has been wrong
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Ollie Harvey
(@OllieHarvey08) reported
@ThreeUKSupport issues in CM2 with your 5G home broadband service again. Your status checker says no issues, but there is! Can’t even run a speed test it’s that slow
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Julie Carson FCCT
(@Bowiejcecc) reported
@ThreeUKSupport Then, it suddenly stopped working, so no access to phone/messages/WhatsApp. I spoke to customer services again, and they said I had put the wrong sim in (I hadn’t) and to put my old sim in my new phone and that would work. It did not 2/
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Jonathan Taylor
(@JonathanTaylorP) reported
@ThreeUKSupport In Central London and at home I’m not getting any signal. It doesn’t match up with your coverage map and so I’m left with a phone that doesn’t work. I’m stuck with a huge ‘final bill’. Can you help? I’ve already spoken to your tech team and they didn’t help!
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🏴 Stephen 🏳️🌈
(@stegb1987) reported
@ThreeUKSupport Hi is there WiFi problems in the G31 postcode area my friend hasn’t had any WiFi since yesterday
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MisterKarrotGr
(@Karrotakos) reported
Internet's choked! No stream today sadge! Big thanks to @ThreeUK for the worst network experience of my life this past year!
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Julie Carson FCCT
(@Bowiejcecc) reported
@ThreeUK good grief your customer service assistants are appalling today. Currently on my 4th chat trying to get my phone to work after 3 sets of conflicting advice.
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Ben
(@bdav) reported
@verge I'm not sure what VPN tech Apple Privacy uses, but I know I have all kinds of issues with IPSec VPNs on certain cell towers on @ThreeUK - I can tell as it works in some areas and not others. I assume they have different generations of tower with different config / CNAT.
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Julie Carson FCCT
(@Bowiejcecc) reported
@ThreeUKSupport Ok. New phone and sim arrived. I phoned up and customer services said put the new sim in, they would activate it so my old sim would stop working and my old number would transfer across. This worked for half an hour, and the new phone and sim showed my old number 1/
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Paul Swanston
(@swanny271270) reported
@ThreeUK @SamsungUK @jordancomolli 3 used to be very good to deal with! Unfortunately this is no longer the case. It saddens me that they take your money on complete lies. When you ask them to honour what you were offered it suddenly becomes an issue. Think twice before signing with 3!