3 (Three)

3 (Three) Outage Report in Leatherhead, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Leatherhead, Surrey, England 11/21/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Hounslow, Sutton, Redhill, Kingston upon Thames and West Byfleet.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • chrishampson Chris Hampson (@chrishampson) reported from Wandsworth, England

    @ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • PaxtonRoadUpper Paxton Road 180🎯 (@PaxtonRoadUpper) reported from Wandsworth, England

    @ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • chrishampson Chris Hampson (@chrishampson) reported from Richmond, England

    @ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.

  • xiaqua_shiyeon Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • HoraceMighty MightyHorace (@HoraceMighty) reported from Lambeth, England

    @ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?

  • mrbootle Jason Bootle (@mrbootle) reported from Lambeth, England

    @ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

  • adem_andress Adem (@adem_andress) reported from Wandsworth, England

    Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?

  • AmandaO100 MissA.O (@AmandaO100) reported from Lambeth, England

    @ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

  • JoshuaHepple Josh Hepple (@JoshuaHepple) reported from Lambeth, England

    @ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • welshgirl64 Welsh Girl (@welshgirl64) reported

    @ThreeUKSupport Why did you ask me to let you know if I hadn’t heard after a week if you’re telling me you can’t help me? Last time I asked for any sort of help I was on the phone for an hour & a half & then had to call 2 stores to get the name of someone who cld & did actually help. Shocking

  • xxdick69 xxdick69 (@xxdick69) reported

    @TheSunFootball **** @ThreeUK rubbish

  • ZarinsAndrew andrew zarins (@ZarinsAndrew) reported

    @ThreeUKSupport Hi I have a ZTEMC801A and when this is on 5g it is brilliant. I have tired a 5g Antenna but I think the Antenna ports have been disabled with the recent B09 update. Could you confirm? I need the Antenna to get a consistent 5g service.

  • trekkie101 Graeme Spence (@trekkie101) reported

    @ispreview @ThreeUK No they’re in watch app only, I couldn’t break them out. Very short. 3G/4G only, usage from phone plan, won’t work abroad, 1 month rolling, isn’t guaranteed to work everywhere there’s signal, then a huge section on you need a compatible phone and watch.

  • swtrains_watch SWR Watch (@swtrains_watch) reported

    @Draegarth @SW_Help @ThreeUK It's not a good combination; train delays/cancellations and a lack of usable mobile signal! Bonus overcrowding or failed air-con always highly likely, along with the certainty of neverending rising fares. So, yes, know where you're coming from. 😬

  • johnafish John Fish (@johnafish) reported

    @ThreeUKSupport @ThreeUKSupport Your own website says there "We’re fixing an issue with our network in this area" for Ashford Kent. It's said that for months, so just fix it. Stop making excuses.

  • trekkie101 Graeme Spence (@trekkie101) reported

    @LetAlbaFlourish @ThreeUK @ispreview It’s been 5 years since Three announced they were “about” to support it. I genuinely didn’t think it would ever arrive.

  • GoonerRob69 Robert Morley (@GoonerRob69) reported

    @ThreeUKSupport When will 4G return to our area? The local mast (NB5237 Haddenham) has been down for over 4 weeks now with network service page only saying 'we're fixing an issue'. Weak signal 3G is not good enough...non-existent most of the time.

  • siyuan_huo siyuan huo (@siyuan_huo) reported

    @charm_blues @ChelseaFC @ThreeUK I do not care who the sponsors are. This club is so crap at transfers.

  • massingham Danny Massingham 🏆⭐⭐ (@massingham) reported

    @ChelsFan1958 Never really liked it but looking back in the retro section doesn't look bad, I'd certainly have over 3 any day @ThreeUK you can **** off.