3 (Three) Outage Report in Leatherhead, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Leatherhead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (40%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Sutton, Cranleigh, Southwark, Croydon, Hounslow, Redhill, Kingston upon Thames and West Byfleet.
| City | Problem Type | Report Time |
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| Phone | ||
| Internet | ||
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Community Discussion
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3 (Three) Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Gregory Mumford
(@gsmumford) reported
from
Wandsworth, England
@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Grody
(@pickled_tinker) reported
@ThreeUK you should honestly be embarrassed about your network's performance!! 3/0.2 at 2000ms pings is not only atrocious, but makes O2's ****** 3rd world network stomp all over you. SO23 9LJ Has been **** since the very first day. @Ofcom should forbid your 5G rollouts.
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Ian Dixon
(@IanSwine) reported
@ThreeUKSupport No. Because my phone is locked to another network. I bought the sim for a dongle
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Tim Porter
(@timporteruk) reported
@ThreeUKSupport I've already had this chat which confirmed the issue was your side with the share rate and not our side with a technical issue! You were pushing this to your second tech team to look into this further and this is not being done!!
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Signa
(@SignaLtd) reported
@ThreeUKSupport When did this particular issue start please?
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Tim Porter
(@timporteruk) reported
@ThreeUKSupport Read the above. The issue was not a technical issue our side but a problem your side which you don't seem to be prioritising. What more can I do to get you to take action and look deeper into this matter?? If you cannot do this then let her cancel without charging the exit fee!
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AQS
(@ALM40849460) reported
@ThreeUKSupport @hernandez_aidan Hi Kirsty - this has been going on for several days now. I called yesterday and they said it would absolutely be fixed by EOD yesterday. Yet there are still outages today. I would recommend putting it on your website because it says “no known issues” which is clearly incorrect
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Grody
(@pickled_tinker) reported
Also, what option do I use on your pathetic customer services number. I hit 4 for other and the 4 options are friggen useless. Seriously, @ThreeUK have you taken onboard the scum baggery of O2, because if you have, god help you.
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Jonathan Faiman
(@jonathanfaiman) reported
@ThreeUKSupport Hi. Do you have an update? Network down again. We are now over 72 hours. This is a serious network fault. Why won’t you tell us what’s happening?
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chrisinreigate
(@chrisinreigate) reported
@valdemarp @ThreeUK Same problem in W14 area for the last few days. Support at #threeuk can’t see any issues 🙄
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Chris Woods
(@christopherw) reported
@ThreeUK hello, I'm considering buying the Xperia 1 Mk. 3 when it's released in the UK later this month. Will you support WiFi calling, VoLTE, HD Voice, mmWave and full 5G bands and so on at release? Also, any plans to retail the handset?