3 (Three) Outage Report in Leatherhead, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Leatherhead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Sutton, Cranleigh, Southwark, Croydon, Hounslow, Redhill, Kingston upon Thames and West Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
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| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Gregory Mumford
(@gsmumford) reported
from
Wandsworth, England
@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Captain_Rich
(@Captain_Rich) reported
@ThreeUKSupport @afterecho @ThreeUKSupport customer services told me a couple of months ago that it would definitely be before the end of 22. Why is it taking so long and keeps getting pushed back?
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Victorious
(@sambucasunrise) reported
@ThreeUK so I go to use my hot spot but does it work NO so I had no internet personal hotspot is crap with 3 I ended up cleaning my toilet & reading because 3 internet is crap done with this network customer service good but network crap so rubbish Tim’s for change
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onkybonk
(@honestdave1437) reported
@ThreeUKSupport need help please as I’m going abroad. I can’t set up account on the app as it says there’s a technical issue. Need sorted today if possible thanks
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David 🧑🚀🧑🚀🧑🚀
(@dpdy2k) reported
@ThreeUKSupport I’ve left you and had some credit on my account balance. I’ve had a bill through, dated 28th December, claiming the money has been refunded to me, but I haven’t received anything. Can you help please?
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Kieron
(@Kieron0302) reported
@ThreeUKSupport Will someone please respond? Problems should have been sorted by the weekend, however I'm getting disconnected at least 2-3 times every day!!
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alice
(@fudgee2410) reported
@ThreeUK how does one get In touch with three phone number useless takes me in circles, no live chat, no support here 💁
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ClairBear
(@clair_2020) reported
@ThreeUKSupport how can I put in a complaint? Been charged my contract amount for 3 months over my end of contract date. Been a customer for 9 years and yet being told I can’t have a refund for overpaying🤔
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Marie Turner
(@marieturner131) reported
from
West Bromwich, England
@ThreeUKSupport Is your website and app down? I’m trying to set up a direct debit and nothing will load for me
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Iain
(@IainWATP) reported
@ThreeUKSupport @_davidwolffe I’m also having issues, can’t log in to the app (getting an error message) and the website isn’t loading at all.
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TayDzn
(@OwenTay_) reported
Why ******** do phone companies charge you for using your data in the eu its a joke @ThreeUK i pay for 100gb why can i only use 12gb abroad