3 (Three) outages and service status in Leatherhead, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Leatherhead, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Leatherhead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at 3 (Three)
3 (Three) is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Leatherhead, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, Teddington, Southwark, Hounslow, Wandsworth, Chertsey, Mitcham, Epsom, and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Wi-fi | 1 day ago |
|
Teddington
|
Internet | 2 days ago |
|
Southwark
|
Internet | 7 days ago |
|
Croydon
|
Internet | 7 days ago |
|
Southwark
|
Internet | 10 days ago |
|
Hounslow
|
Internet | 10 days ago |
Community Discussion
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3 (Three) Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Mike Wood (@mikewooduk) reported from Spelthorne District, England@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Ali (@Ali_Piracha12) reported from Croydon, England@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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Roses Finds (@Roses_Finds) reported from Wandsworth, England@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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Nicole (@laughinglongest) reported from Spelthorne District, England@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
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James Barnham (@JWBarnham) reported from Wandsworth, England@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
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Nickle Arse (@Brunts1980) reported from Lambeth, England@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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Nicole (@laughinglongest) reported from Spelthorne District, England@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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Gregory Mumford (@gsmumford) reported from Wandsworth, England@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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Sam Burrin (@Sburrin7) reported from Wandsworth, EnglandStill no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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Rob ‘Mr Vee’ Vary (@RobVary) reported from Croydon, England@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
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Ranjan Mallya (@RanjanMallya) reported from Croydon, England@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Ranjan Mallya (@RanjanMallya) reported from Croydon, EnglandDear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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chris crowley (@SW19lunchie) reported from Merton, EnglandStill no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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James Barnham (@JWBarnham) reported from Wandsworth, England@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, EnglandVery sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Craigy B (@CraigyBEsq) reported from Wandsworth, England@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Roses Finds (@Roses_Finds) reported from Wandsworth, EnglandNow I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Roses Finds (@Roses_Finds) reported from Wandsworth, England@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Roses Finds (@Roses_Finds) reported from Wandsworth, EnglandAbsolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Emachi Eneje (@EmxEn) reported@ThreeUKSupport Thanks for the insight. Was without the signal most of the day, but it has returned this evening. The upgrade work is still ongoing, so perhaps that is part of it?
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Dan (@Millzyd935) reported@ThreeUKSupport @r1ch1eb Hi I’m having the same issue if you could help me please? Sg2 0hb
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Vv (@vvslab) reported@threeuk you're honestly just **** at everything.
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Faran Ahmad (@FaranAh55565254) reported@ThreeUKSupport I accidentally register for some stupid thing and it costing me money please I need help
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Square-Strawberry (@Square_Strawb) reported@ThreeUKSupport What I’d really like is someone to contact me directly about this issue for me Jade.
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Garethtaws (@garethtaws) reportedThe worst customer service centre either by chat , email or actual phone call is 💯 % @ThreeUK what a waste of time once again today
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Adam Kelcey (@adamavfckelcey) reported@ThreeUKSupport Yes I don't think that going to happen. I keep being made broken promises of call backs and a resolution. As I tweeted this has been on going now since October and is getting tiresome.
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ThreeUKSupport (@ThreeUKSupport) reported@thefrenchnerd If the transaction is still pending this could be what's causing the issue, the transaction will then be sent back into your account within the next few days. The best we can advise is to chat with our PAYG team through the ThreeUK app -Jenn
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🇬🇧🇬🇧🇬🇧Britain is free🇬🇧🇬🇧🇬🇧 #MBGA (@andrewb1967) reported@ThreeUKSupport It is not pending,but have contacted your customer services and topped up over the phone.However it has left my parents without an active mobile, when they have hospital appointments. Very disappointed and considering switching to other provider. Cannot have this situation again
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Gagalooooooo (@GangstaGagz) reportedThe signal connection from @ThreeUK is so awful. It’s just unnecessary. Causing me stress for no damn reason.