3 (Three) Outage Report in Woking, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Woking, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Woking, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Isleworth, Hounslow, Leatherhead, Aldershot, Feltham, Brentford, Shepperton, Fleet, Chertsey, Surbiton, Farnborough, Esher, Sandhurst and Guildford.
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Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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Harvey (@HarveyWelch) reported from Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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jamie whittaker (@whitsy13) reported from Wokingham, England
@ThreeUK why isn't my 4g service working?
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Don Morgan (@donmorgan007) reported from Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Don Morgan (@donmorgan007) reported from Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Chris Hampson (@chrishampson) reported from Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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karl matthews (@karlos437) reported from Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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Jade Sharp (@jadesharp1992) reported from Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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Mike (@allanmike03) reported from Camberley, England
@ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.
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Mike (@allanmike03) reported from Camberley, England
@ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England
@ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?
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Jade Sharp (@jadesharp1992) reported from Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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Callum 🏳️🌈⭐️ (@callum_gx) reported from London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Deveena R (@deveena_r) reported from Brentford, England
@ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?
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Jade Sharp (@jadesharp1992) reported from Hounslow, England
@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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Jade Sharp (@jadesharp1992) reported from Hounslow, England
@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England
@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?
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Harvey (@HarveyWelch) reported from Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Don Morgan (@donmorgan007) reported from Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Don Morgan (@donmorgan007) reported from Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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JC_Cat (@Pottonski) reported
@ThreeUKSupport @HamiltonFanF1 Mobile signal been down most of afternoon and still is (in Potton). 3 know this but haven’t logged it as an “outage”. Presumably to avoid any bad publicity.
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Daniellaaa (@DanielleBaker11) reported
So on Monday @ThreeUK customer support assured me my 3 roaming abroad account would be open within 4 hours. I still have no network and now I can’t do my passenger locator form to re-enter the UK as they verify account via text + everytime I try contact 3, the chat ends 🥴🥴🥴
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Harnaa (@Harnaattv) reported
@O2 after honeslty trying my hardest, and being hung up on 3 times by Precious from your sales team - guessing you don't want my money. @ThreeUK approved my credit check no issues straight away - you've rubbish customer service and I shant be using you in the future!
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Phil Moore (@philmoore41) reported
@ThreeUKSupport Can’t even login to the app. The first time I’ve tried to use it, it just comes up with the message and I can’t navigate away from it to do anything. What is the minimum IOS for using it?
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lisa murray (@murray9192) reported
@ThreeUK I need some help regarding a pac code transferring to you
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Mentazm (@mentazm) reported
@ThreeUKSupport That does not resolve the issue. The problem is too many people are using the internet at peak times on my mast. Can you not increase capacity in EH6 at peak times? It's fine during the day, then crashes when people get home from work, which is when I work :/
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Phil Moore (@philmoore41) reported
@ThreeUKSupport Done that - still the same problem. When I logged in via PC, I can see the outage message at the top of the page with my data allowance etc underneath. In the app, it’s just the outage message and I can’t scroll down to see anything else.
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phoebe (@pelIisse) reported
@ThreeUKSupport 4g and 1-2 bar signal
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Ald. Julian McGrath (@AldJMcGrath) reported
Spent nearly two hours last night on chat trying to cancel a @ThreeUK service. Appalling. Made intentionally very difficult. Ended up begging the operator to just cancel - at least 30 times!!! This was after I thought I’d already cancelled via the app
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shannon:):) (@leigh_shannonn) reported
@ThreeUK Hello, I am currently in the USA and my phone is not finding me a network so I cannot currently use my data or receive texts, are there any solutions for this?