3 (Three) Outage Report in Woking, Surrey, England
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The latest reports from users having issues in Woking come from postal codes GU21.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Woking, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (29%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Woking, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Feltham, Ashford, Kingston upon Thames, Isleworth, Woking, Farnborough, Brentford, Guildford, Hounslow, Leatherhead and Aldershot.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Don Morgan (@donmorgan007) reported from Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Don Morgan (@donmorgan007) reported from Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Harvey (@HarveyWelch) reported from Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Chris Hampson (@chrishampson) reported from Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Jade Sharp (@jadesharp1992) reported from Hounslow, England
@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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Jade Sharp (@jadesharp1992) reported from Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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jamie whittaker (@whitsy13) reported from Wokingham, England
@ThreeUK why isn't my 4g service working?
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🍁🍂✨Lauren Victoria Rhodes✨🍂🍁 (@LaurenVRhodes) reported from Richmond, England
Oh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport
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Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England
@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?
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Jade Sharp (@jadesharp1992) reported from Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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Don Morgan (@donmorgan007) reported from Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Harvey (@HarveyWelch) reported from Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Don Morgan (@donmorgan007) reported from Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England
@ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?
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Callum 🏳️🌈⭐️ (@callum_gx) reported from London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Deveena R (@deveena_r) reported from Brentford, England
@ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?
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karl matthews (@karlos437) reported from Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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sarah liddell (@binsie) reported
@ThreeUKSupport my phone is with you and so is my internet... I might as well be living in a cave the signals are both so crap.
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Giuseppe (@giusec28) reported
@ThreeUKSupport Pathetic. They make mistakes and don’t even fix them quickly. Make sure not to use them!
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Anthony Kinnish (@EscoOwny) reported
@ThreeUK your coverage in Morecambe, namely buildings on the promenade, is absolutely terrible! Please improve as my pals on Vodafone seem to get better service and i don't wish to move.
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Charley (@CharlotteBone8) reported
@ThreeUK my phones internet is really bad lately, says I have 4G and full signal but it’s so slow, nothings loading and iMessages aren’t sending.. ?
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Vito Dipinto (@VitoDipinto) reported
@ThreeUK horrible service for 5G ! I unfornately signed for a 2 years contract. I can't even have a decent zoom call with y colleagues! let not even speak about watching a movie without drop in quality
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Luke Hoskin (@LHoskinSUFC) reported
@fonehouse got a new phone on @ThreeUK on Wednesday, signal is absolutely terrible, calls dropping off all the time. Can you help me change the contract as i’m still within the 14 day return window?
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Tiffany Gancheva (@TiffanyTilley7) reported
@ThreeUKSupport since you updated your app - I can’t login into my account, see my bills, I can’t reset my password. WHAT ARE YOU PLAYING AT?
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Giuseppe (@giusec28) reported
@ThreeUKSupport Also, I was told it was put on priority but it’s only because I made contact today that it was found to be a system glitch, otherwise it would never have been found out. Terrible service from start to finish even though I’ve been with you for 5+ years
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Robert Nigel Jones (@Jones2804N) reported
@ThreeUKSupport I received a message from three advising me that they were carrying out maintenance in my area and there would be disruptions to the service. That was 4 days ago, when will it be fixed. I currently have a download speed which is erratic between 0.5Mbps and 3.5Mbps.
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KatieScragg (@scragg_katie) reported
@ThreeUKSupport Persistently awful signal.Tried just about everything. My husband unable to work from home because of it, I can't watch catch up TV & our 2 teenagers driving me mad constantly complaining that there is no signal! Feeling stressed. It's been on/off for last 24 hrs