3 (Three) Outage Report in Woking, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Woking, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (63%)
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Phone (18%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Woking, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Teddington, Feltham, Ashford, Kingston upon Thames, Isleworth, Woking, Farnborough, Brentford and Guildford.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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jamie whittaker
(@whitsy13) reported
from
Wokingham, England
@ThreeUK why isn't my 4g service working?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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🍁🍂✨Lauren Victoria Rhodes✨🍂🍁
(@LaurenVRhodes) reported
from
Richmond, England
Oh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport
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Deveena R
(@deveena_r) reported
from
Brentford, England
@ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica Simpson 🇬🇧🇬🇧🇬🇧
(@Jess_Simpson645) reported
2/2 I am having to scroll through all the logged calls in order to find out who else has called me, calls I missed. On the worst day they tried to reach me 30 times! @ThreeUK
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Katie Charlotte
(@KatieCharlieL) reported
@ThreeUK absolutely abysmal service tonight. Preordered my new iphone a week ago, mine is delayed. My partner ordered a new one 4 HOURS AGO and hers isn’t?! Can’t even change the colour to ensure a delivery tomorrow. Appalling.
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Katie Charlotte
(@KatieCharlieL) reported
@ThreeUK my entire contract and re order in 1-2 business days if I wanted a different colour? What I want is the phone I ordered a week ago to be delivered on the day it was apparently guaranteed. Been with you 7 years and never had to deal with false promises like this.
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Katie Charlotte
(@KatieCharlieL) reported
@threeuk how many people who ordered a like for like phone after I did are still receiving their order? Why was mine (ordered a week ago) not prioritised? And WHY when I said I’ll change colour to get it tomorrow was I told that’s not allowed and I’d have to cancel (cont)
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Chris Atkinson
(@TheManW1thNoTan) reported
@ThreeUK what’s the point of getting people to pre order the new iPhones if you’re going to tell them the night before delivery that you’re not gonna deliver them until bloody October!!! Shocking service!!!
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Martyn poole
(@royaltroondrive) reported
@Koptin @ThreeUK @LFC Sometimes mate this could be down to something simple like power saving modes on person's phone.
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Katey Aldis
(@jakeyxoxo) reported
@andreimuri @ThreeUKSupport Good luck with that! Upgraded last week, was told yesterday by live chat mine would be here tomorrow, and now I have a text that it is delayed till 6/10/21! Absolute shambles of a network!!
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phil
(@mastervibes) reported
@ThreeUKSupport Pe109lt why is it every single day for the last month. Has my signal gone down between 9am until sometime in the evening? I have 4g hub with you to. So it's really having an impact on me. I can't do anything during the day.
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Sudesh Loi
(@SudeshLoi) reported
So happy me and my wife have left 📵 @ThreeUK looking forward to a better service and signal with 📲 @O2 👍🏾 #o2 #network #service
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Kath Francis
(@K4thfrancis) reported
@ThreeUKSupport I've got the text thread as well as the chat screenshots. Am waiting for a deadlock letter and will be going to the ombudsman as the service I've received has been terrible.