3 (Three)

3 (Three) Outage Report in Woking, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Woking, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Woking, Surrey, England 11/18/2024 10:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Woking, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Wokingham, Farnham, Surbiton, Richmond, Bracknell, Hounslow, Feltham, Guildford, Crowthorne, Isleworth and Woking.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

  • samyoung45 Sam Young (@samyoung45) reported from Bagshot, England

    @ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke

  • kennycosplaystu Kenny Cosplay Stuff (@kennycosplaystu) reported from Bracknell, England

    @ThreeUK are you guys having an outage? My mobile Internet can't reconnect

  • mikewooduk Mike Wood (@mikewooduk) reported from Spelthorne District, England

    @ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.

  • music235 Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • kostasbotonakis Konstantinos B. (@kostasbotonakis) reported from Ash, England

    @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • Nikki1618 Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.

  • Legouix αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data

  • mikewooduk Mike Wood (@mikewooduk) reported from Spelthorne District, England

    @ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • msemmyburrows E M M Y (@msemmyburrows) reported from Richmond, England

    @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

  • siouxian click'n'knit (@siouxian) reported from Wokingham, England

    @ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.

  • TheDJ_Chubbs DJ Chubbs (@TheDJ_Chubbs) reported from Bracknell, England

    @ThreeUKSupport Still not working!!

  • ekennedy29 Emma Kennedy (@ekennedy29) reported from Wokingham, England

    @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Italiakeogh Italia Keogh (@Italiakeogh) reported

    Numerous times I call @ThreeUK and I speak to someone who doesn’t like what I’m saying so they hang up on me. The WORST company ever! Saying I owe money when they owe me 😡

  • JacobWAAV Jacob-WAAV (@JacobWAAV) reported

    @ThreeUK Has failed me at almost every step. The only thing they didn't drop the ball on was providing me a router. (But even then. I had to buy add ons to boost the already awful signal.)

  • _LoneWolf_ Paul (@_LoneWolf_) reported

    @ThreeUKSupport Tried to login to the 3 app on Android and it isn't recognising my password so I did a reset. I get through picking a new one and then it throws up a generic error message. The change did not go through and the error keeps happening. Website having issues?

  • idonthavetwita Unknown Caller 🕙 (@idonthavetwita) reported

    @ThreeUKSupport The outcome was that I did some shopping around for a better deal. Can’t wait to leave your network @ThreeUK Your service is diabolical all round.

  • thepetrolshed The Petrol Shed (@thepetrolshed) reported

    @ThreeUKSupport Home postcode. I was getting 15mb last week after your service checker reported you had finished making improvements. Today it is sitting around 1-2mb. This is the worst I’ve experienced in over a year with you.

  • Italiakeogh Italia Keogh (@Italiakeogh) reported

    @nighters84 @ThreeUK I didn’t think any company could be as bad as Vodafone, but now there is! I cancelled my contract within two weeks of getting it and now they won’t close the account.....

  • SarahRoffe1 Sarah (@SarahRoffe1) reported

    @TalkTalk Still no help or resolution. Take a leaf out of @ThreeUK book.

  • Gallagherlad95 Aaron Walker (@Gallagherlad95) reported

    @ThreeUKSupport don't appreciate being spammed telling me how much I've spent on internet since February 16th about 30 times, and appreciate calling a help number that took ages to find to be charge £6 even less, now I've had to top up another £20. Not all of us are made of money

  • phaze_b Bonny B-phaze (@phaze_b) reported

    @ThreeUK I call your customer service and she threatens to cut the call because I am not treated well and express my feelings. I can’t wait for my contract to run out.

  • jackbremer Jack "What's the best that can happen?" Bremer (@jackbremer) reported

    @ThreeUKSupport OK, that worked. Suggestion: 1. Communicate that on the page, robotic error messages help nobody 2. Why oh why did you migrate one of my accounts to new system and not another? 3. Let's talk about why you don't email invoices?