3 (Three) Outage Report in Woking, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Woking, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (32%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Woking, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Isleworth, Aldershot, Farnborough, Wokingham, Staines, Hounslow, Surbiton, Leatherhead, Yateley, Twickenham, Woking, Windsor, Ascot and Colnbrook with Poyle.
| City | Problem Type | Report Time |
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 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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🍁🍂✨Lauren Victoria Rhodes✨🍂🍁
(@LaurenVRhodes) reported
from
Richmond, England
Oh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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richard
(@rikscha_) reported
from
Kingston upon Thames, England
@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Regi Fontana
(@wilson_regi) reported
@ThreeUK Indian customer service operator: "How can I be helping you sir and your name also please sir?" Me: "It's Regi" 12 minutes later... Me: "No, no, nooooo...it's R.E...yes, for elephant, G...No G, ******* G for golf or....AAGGGHHHHHH"
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Darren
(@DDyer1986) reported
Phone contract upgraded with @ThreeUK. The chap I spoke with on the phone, Jitesh, was incredibly helpful with sorting out my new contract, and helping with some minor issues I had with my account.
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Kez
(@kerrylouise_p) reported
@ThreeUKSupport hi. Trying to switch my number to Three but saying service unavailable. Can you help?
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Lu
(@LuSchmoo) reported
@LaurenVRhodes @ThreeUKSupport Okay, in that case, it sounds like it’s either a major congestion issue or there could be a local mast issue. If there is one particular postcode that’s affected, direct message it to them and they can look into it, or try resetting network settings to see if it helps.
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Adrian Carter
(@adicarter) reported
@ThreeUKSupport We didn't get that far. First off he promised he was going to do some diagnostic tests that would get to the bottom of the problem then suddenly changed his tune and bailed saying ring back in the week from a 3 phone.
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Kez
(@kerrylouise_p) reported
@ThreeUKSupport Sorry. I don't understand. I need to use the PAC provided by BT Mobile to swap my number to my new Three contract, but it's saying Service Unavailable
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Breadalbane Academy Business & Digital Literacy
(@breadalbanebus) reported
@seanohara07 @O2 @ThreeUK Sadly I’m finding big companies care less and less about retaining loyal customers. My dad has just closed all of his bank accounts (not an insubstantial amount) with a well known bank after 50 years as a customer due to their poor handling of the situation when we lost my mum.
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Zathan
(@Nbrasso) reported
@ThreeUKSupport I'm having the same problem with my home broadband from you guys which has a good signal, but I haven't tried another location today
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LJ McCutcheon
(@ljmccutcheon) reported
from
Worminghall, England
@ThreeUKSupport really need someone sort out my signal something before I use will to live end up switching my network lose me and my business to yourself
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benj clews
(@benjclews) reported
@ThreeUKSupport Unbelievable. This is the solution? Presumably, if there’s no improvement, you’ll be suggesting I try Edge next😮