3 (Three) Outage Report in Surbiton, Greater London, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (43%)
-
Total Blackout (32%)
-
Phone (16%)
-
Wi-fi (6%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of Westminster, City of London, London, Hackney, Hammersmith, Kensington, Southwark, Wandsworth, Hounslow, Redhill, Morden, Croydon, Hampstead, Guildford and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| City of London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
-
Mark M
(@DrunkRes) reported
from
Camden Town, England
@PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.
-
Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
-
Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
-
Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
-
Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
-
Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
-
chris froome+
(@floppyrubber) reported
from
Hillingdon, England
@ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help
-
Griffy 🏳️🌈What fresh hell is this?
(@seaniegriff) reported
from
Camberwell, England
@ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?
-
𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
-
karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
-
E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
-
Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
-
Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
-
Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
-
Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g
-
Gregory Mumford
(@gsmumford) reported
from
Wandsworth, England
@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
-
Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
-
Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
-
Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
-
Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Jemma
(@jemmaphysics) reported
@ThreeUKSupport 5G broadband has been painfully slow for 2 days. Your service checker said there was a problem yesterday but today says it's due to upgrades. What is going on? #three5g
-
Dancing bunny hugger, loving fresh air 🕷 ⭐ 3.5%
(@dancelightning) reported
@SMARTYMobileUK Problem is that your and @ThreeUK data speeds are too slow wherever we go. Average 1.5Mbps, top in day time 5Mbps, perhaps 10Mbps during night. Too many people on server.
-
fatalgrizzly
(@fatalgrizzly) reported
Anyone got an idea how to get hold of @ThreeUK tried the customer services but that was hard work.
-
Kate
(@ThisIsKateL) reported
@jamesoflynn @ThreeUKSupport Sounds like trying to cancel with O2: "I want to cancel my contract" "Why?" "I've got a better offer elsewhere" "What is it?" "Xyz" "Tell you what, how about you stay with us on a less good contract for more money?" "Why would I do that?" "..."
-
caddyshack
(@CaddyTHFC) reported
@ThreeUKSupport It’s nothing to do with postcodes. It never works
-
John Hoarey
(@JohnHoarey) reported
Hey @ThreeUK your advisors in the Brixton store are rude and obnoxious. So, I’m looking to take my account elsewhere. How do I get the pack codes for the 3 separate accounts I have ?
-
Ally Mackintosh
(@AllyMack93) reported
@ThreeUK must have the worst signal in Britain. I can’t get 4G in Tain!!!
-
Will Bradford
(@Bill_bradford93) reported
@ThreeUK on the 17th you started work in my area I’ve had no signal and can’t get data still… can you advise when your going to sort it plz I spoke with someone on the phone who assured me it would be fixed by now but still not getting any data when will the mast be fixed ?
-
stefan german
(@stefan_german) reported
@jotwyman @ThreeUK That bundle offer is stupid, I've been paying 2 months now and still haven't heard anything about the TV being delivered, also 3 customer service just keep telling me it'll get looked into but it doesn't and telling me to keep waiting so I wouldn't recommend
-
Rory Dempsey
(@rorypud) reported
@ThreeUKSupport SE23,SE4,SE14. This is not an issue with work being done in the area or a temporary problem. It has been the case for years.