3 (Three)

3 (Three) Outage Report in Surbiton, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Surbiton, Greater London, England 01/26/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (21%)

    Phone (21%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Surbiton, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Kensington, Hackney, Croydon, Epsom, Tower Hamlets, City of Westminster, City of London, Southall, Paddington, Camden Town, Southwark, Hammersmith, Guildford and Islington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomKensington Internet
United KingdomHackney Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomCroydon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • spinneywoods Darren Woods (@spinneywoods) reported from Croydon, England

    @ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age

  • marinnamolseed Moley (@marinnamolseed) reported from Hackney, England

    @ThreeUKSupport mobile was stolen yesterday, paid upfront costs to get a new device delivered today. It’s now not coming with no explanation. Guy on the phone says it’s not his problem. That is not okay…

  • olicollett Oliver Collett (@olicollett) reported from Ealing, England

    Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    @ThreeUK are actually ******* hilariously bad

  • QuantumCaza Coffee (@QuantumCaza) reported from Islington, England

    @ThreeUK please fix your connection man it’s so bad

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    @ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?

  • Hempomatt Matty (@Hempomatt) reported from Hackney, England

    @Just_Zills @JeffreyDeontay Will have to watch later mate. I’m with @ThreeUK and evidently their network coverage is awful

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • Coastermitch Mitch (@Coastermitch) reported from Hammersmith, England

    So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!

  • iamAbdulz A. K H A N (@iamAbdulz) reported from Hounslow, England

    @ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?

  • marinnamolseed Moley (@marinnamolseed) reported from Hackney, England

    @ThreeUKSupport I have spoken to them already, they are unsure why this has happened as they never have issues in store online purchases. I’m more concerned about putting in a complaint about this whole ordeal.

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    Why do you @ThreeUK tell there was good network coverage in Croydon ???

  • Jo_Higson Jo Higson MA (@Jo_Higson) reported from Hillingdon, England

    @ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?

  • iamAbdulz A. K H A N (@iamAbdulz) reported from Hounslow, England

    @ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.

  • digitaldownfall Chris von Eitzen (@digitaldownfall) reported from Merton, England

    So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…

  • leandrovitor Leandro Poulain (@leandrovitor) reported from Camberwell, England

    @ThreeUK hello! Im receiving 3 calls per day from you guys to switch to Three. I’m not interested, before I can ask to withdraw my number from the list, they hang up the phone. I’m hating Three right now

  • crossan_richard Richard Crossan (@crossan_richard) reported from Camberwell, England

    @ThreeUKSupport Doesn't work on the Northern Line between Borough and Archway - no idea beyond that. Been working fine for years and stopped mid last week.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Clive_Burt Clive Burt (@Clive_Burt) reported

    @ThreeUKSupport Reported the numbers to Customer Services, this morning, not sure the person I spoke to was interested, as the individual was more interested in passing me onto the sales team, to see if I wanted to upgrade further, and extract more cash from me.

  • PronoiaWords Pronoia Words (@PronoiaWords) reported

    @ThreeUK all day I've had less than 1 mbps. I spoke to your support who were embarrassing pathetic. Sort it out.

  • Jdoreilly85 JDOR (@Jdoreilly85) reported

    @ThreeUKSupport Well that doesn’t work. Just like every other aspect of @ThreeUK network. @VodafoneUK here I come

  • telecom_mast Pine 🇬🇧 (@telecom_mast) reported

    @ThreeUKSupport hello, how do I go about getting a refund for a phone that has never arrived? No dispatch email or tracking number was sent, and we have been waiting for delivery for over 7 days.

  • a_almualim أحمد المعلم | Ahmed Almualim (@a_almualim) reported

    @ThreeUKSupport Hi there, I have been on the phone to your 'customer services', for over one hour today alone, my number doesn’t work suddenly no network at all in my phone and I can’t login to my account I’m really thinking seriously to move for another network Poor service!

  • fazlu786 Fazila (@fazlu786) reported

    @ThreeUK service is playing up wth

  • chadderscheesee Chadders (@chadderscheesee) reported

    For goodness sake now you won’t send me a breakdown of my final bill @ThreeUK is anything simple with your network????????

  • bloggs bloggs (@bloggs) reported

    @ThreeUKSupport lost mobile phone. Your phone line is not working. I went on myThree - nothing I can do there. HELP PLZ!

  • n02328177 n. (@n02328177) reported

    @ThreeUK I have an unidentified direct debit on my bank account from Three. Called and no one can help or put my through to someone who can help without identifing me...but I need to identify this myself! Pls help

  • rosep16984 Daddiator (@rosep16984) reported

    @ThreeUKSupport Evening Three is there a problem in ME168GJ? I installed home broadband today but speed has been really poor? Hope this isn't a regular thing I heard nothing but praise for you guys hence why I joined