3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (36%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hackney, Southall, Hammersmith, Southwark, London, Ealing, Fulham, Islington, Croydon, City of Westminster, Hounslow, City of London, Paddington, Kensington and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Southall |
Internet | |
| Hammersmith |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| Ealing |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I see my poor@signal@has returned at home yet again! What is it now? More engineering work? A bird has chewed the lines? It’s ridiculous. Postcode: E9 5JH
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken
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Anya Driscoll
(@driscolltheque) reported
from
Islington, England
@ThreeUKSupport help! Phone says I have full signal but my intetnet isn’t working. Tweeting this on train WiFi. Problem with the network?
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Chatuba
(@livinhojcs) reported
from
Camden Town, England
Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
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Edmund Tallack
(@Edmund_Tallack) reported
from
Camberwell, England
@ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Amie
(@AmieRapp) reported
@ThreeUKSupport I spoke to someone on chat who said that's the cost of the same plan now. Guess I'll have to find something else. Was a rolling contract and never got a letter about the new nearly double price lol
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Caroline Nasrin Afza
(@MullahNasrodin) reported
@SheldonTarpey @ThreeUK @ThreeUKSupport I got the same issue. I actually missed my flight as couldn’t get to the data I needed. So it is not just me.
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Old Johns Gaming World
(@kboxer1) reported
@ThreeUKSupport @therealnuzzy My 4g home internet been down all day but my vodaphone network phone been working perfectly. Happening too often now
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Lee
(@leeglover) reported
@ThreeUKSupport Yes, that's my home network. Oddly, I'm currently in a restaurant and it seems to be working on their network. Very odd. Any idea why that would be?
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Nick Stephens
(@Nick_Stephens_) reported
@ThreeUKSupport Any update? Service has got worse - unable to get texts, voice calls impossible. Have had to borrow wifi to send this
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Tracey Stead
(@traceystead) reported
@ThreeUKSupport help please…. 3 days of seeing full signal and 4g on my phone but no data coming through. Called your support this morning. No useful solution. Not helpful when at Glastonbury festival!!!
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sim
(@god__got__me) reported
I advise anyone in @VodafoneUK to leave. Worst network provider ever @ThreeUK was better then these guys
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Helen Baker Williams
(@hwilliams2009) reported
@ThreeUKSupport can someone help me with a number porting fiasco please?
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Paul 🔱#Sovereign 🇬🇧
(@LFCSovereign61) reported
@ThreeUKSupport Why am I being frustrated cancelling my mobile broadband? I’ve just phoned to cancel it only to be told that there is no password in the account when I set one up weeks ago. I then tried an online chat only to get an agent who just told me his name...
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Ella Kemp
(@ella_kemp) reported
@ThreeUKSupport hi, any chance you could help on service (not just data) constantly dropping at Glastonbury? no way to communicate anywhere