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3 (Three)

3 (Three) Outage Report in Surbiton, Greater London, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Surbiton, England

The most recent 3 (Three) outage reports came from the following cities: City of Westminster, London, Southwark, Tower Hamlets, Croydon, Hackney, Southall, Fulham, Hammersmith, Hounslow, Wandsworth, Wembley, Islington, Chertsey, and City of London.

CityProblem TypeReport Time
City of Westminster Internet 20 hours ago
London Phone 1 day ago
Southwark Internet 2 days ago
Tower Hamlets Phone 2 days ago
London Internet 2 days ago
London Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • PelhamB
    PelhamB (@PelhamB) reported from City of London, England

    Cannot make calls or get a signal yet again from @ThreeUK. If I had £1 every time this happens I swear I could retire now. King William St, London #NoSignalHere #NoServiceHere

  • katecharlotte03
    K Sellick 💖 (@katecharlotte03) reported from Wandsworth, England

    My internet is so slow I’ll have to remember to download stuff on Wi-fi for my commute to work again 🤯 #throwingitbackto2015 #internetproblems #iphone @ThreeUK @ThreeUKSupport

  • NwaanyiOwerre
    Jessica Pearson 🤑 (@NwaanyiOwerre) reported from Camden Town, England

    @Mark_Rozay @ThreeUKSupport I left for this reason. Join EE you won’t have any issue

  • melvgotti
    M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g

  • kelseyparsons
    Kelsey Parsons (@kelseyparsons) reported from Paddington, England

    @threeuksupport just got home WiFi yesterday and network is slow so it’s unusable. Customer services continued it’s a technical issue in my neigborhood, but I’m being sent in circles to cancel the account. Please help.

  • tshirtdavem
    DTMCOLLECTIBLES (@tshirtdavem) reported from Camden Town, England

    @ThreeUKSupport hi my phone won’t connect to a signal I’m in kings cross London is there a problem tried restarting it still nothing

  • TeaPotSpah
    R Klej n (@TeaPotSpah) reported from Camden Town, England

    @ThreeUK Hello. When are you going to offer Apple Watch cellular on your UK network. You already doing this in Denmark!

  • leoandrewvw
    Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported from Richmond, England

    @ThreeUK @ThreeUKSupport Hello. I am still waiting to find out why I can get no signal at all in my house at GU25 4DT....... Please reply! Thank you!

  • leoandrewvw
    Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported from Virginia Water, England

    @ThreeUK again our signal availability in GU25 is non existent!!! This happened for a week two weeks ago and as if this morning nothing. Please let me know what is going on!!!

  • Vanessssaxo
    V. (@Vanessssaxo) reported from London, England

    @ThreeUK why is my service not working 😡

  • leoandrewvw
    Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported from Virginia Water, England

    @ThreeUK please could you sort poor service and customer relations out!!!!

  • sihamray
    ray (@sihamray) reported from Lambeth, England

    @ThreeUK has to have the worst service in the world 🤬

  • melvgotti
    M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either

  • chess_galea
    Chess Galea (@chess_galea) reported from London, England

    @ThreeUKSupport trying to use the chat feature on the app it’s not working

  • craigr98_2016
    Craig R 🇹🇩🌹 (@craigr98_2016) reported from Hillingdon, England

    @ThreeUKSupport data down with an #Uxbridge post code.

  • kelseyparsons
    Kelsey Parsons (@kelseyparsons) reported from Paddington, England

    @ThreeUKSupport No I didn’t. I’ve been to the store multiple times but am always told the manager is the only one that can cancel my account, but he hasn’t been working. Ridiculous service.

  • andycoxonuk
    Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • Nomaan00
    Nomaan Ali (@Nomaan00) reported from Ealing, England

    @ThreeUK you cant even properly provided 3G and you are raving about 5G......get your head back to this planet earth and improve your shitty service.

  • thecakemixture
    Leigh-TheCakeMixture (@thecakemixture) reported from Hillingdon, England

    Not the day for the @ThreeUK @ThreeUKSupport network to be down! Travelling and need my phone, relying on WiFi to communicate sucks!!!

  • peacemakeruk
    sue s (@peacemakeruk) reported from Guildford, England

    @ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • RoisinHxxx
    Roisin Hickey (@RoisinHxxx) reported

    @ThreeUKSupport hi I am having issue with my account can you please help

  • andyb8600
    andy berns (@andyb8600) reported

    I endured @ThreeUK for 9 years. Their UK service was terrible but their #feelathome service kinda made up for it. Now that’s gone I’ve left with three lines to @EE , Why didn’t I do that sooner, I can now get a signal. Why would anyone put up with @ThreeUK terrible coverage.

  • MarkClemens20
    Mark 🌳🔴 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧🇺🇦 (@MarkClemens20) reported

    @ThreeUK totally rubbish signal in the NG area today - no 3G or 4G! I’ve been a customer for years (2 phones) but I won’t be renewing when it’s up for renewal - fed up of all my mates etc doing anything they want on O2/EE while I look on. Has been this way for a while with 3

  • dfed111
    dFed (@dfed111) reported

    @ThreeUK hi three. What is the process of leaving the network? I can't get signal at work or at home so I am done at this stage.

  • Tua_92
    ☜TROPICAL_BOY🌺 (@Tua_92) reported

    @ThreeUK passing my account, that I’ve attempted to cancel several times coz they kept charging me after my contract finished, to a credit company for “overdue payments” is CRAZY!!! Then they say cancel it online but need text confirmation FROM A NUMBER I NO LONGER USE!!

  • Ca5p4r1990
    Casey Adams (@Ca5p4r1990) reported

    @ThreeUK Three are scammers, possibly the worst network ever.

  • TruckerNCFC
    Matty 🙋🏻‍♂️ (@TruckerNCFC) reported

    @ThreeUKSupport It’s various locations across Norfolk and Suffolk - sadly not just one postcode. I pay a lot of money for a service… which I don’t get. It really is frustrating when it’s daily

  • LuSchmoo
    Lu (@LuSchmoo) reported

    @jokeoil @ThreeUKSupport Hello, please add a photo description with a transcription of the text for me to work out what the text says and then I may be able to help in some ways. If I can’t, sending Apple support a direct message through Twitter might also be a good idea.

  • RachaelJ1984
    Rachael J (@RachaelJ1984) reported

    @ThreeUKSupport I received a managers call back ant that is what I was told... this was done by you customer relations team. I was told the next steps would be the ombudsman. From what I see your team are stealing phones from customers and charging them

  • RachaelJ1984
    Rachael J (@RachaelJ1984) reported

    @ThreeUKSupport @ThreeUK @dpd_uk I am actually disgusted with these companies. Last week I upgraded my phone the package came with no phone in the box I called and made a complaint again they sent out a package this time with a bottle of radox inside