3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, Hampstead, Islington, City of London, Hackney, City of Westminster, Camden Town, Hounslow, Southwark, Wandsworth, Ealing, Woking, Croydon and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Phone | |
| Hampstead |
Internet | |
| Islington |
Internet | |
| London |
Internet | |
| City of London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Ben Weaver
(@Muswell_Ben) reported
from
City of London, England
@ThreeUKSupport I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!
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Olu!
(@olumontreal) reported
from
Hackney, England
@Threeuk since this lockdown my signal and my calls have been dead slow and cutting off all the time not impressed 🙁
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK That’s great. You’ve even given new phones to non 3 customers. Now how about answering the concerns of customers that have been with you years and are having issues with your network since October.
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Phoebe Morgan
(@Phoebe_A_Morgan) reported
from
Islington, England
@katie_khan @ThreeUK I know I’m not even a 3 customer though! But I’m going to switch 😊
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @gid1975 News to me as a Three customer and NHS worker.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @luckyvoice @ThreeUKSupport A decent signal would be great or for you to actually respond to complaints and fix your coverage after months of poor service.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @katebevan Amazing. Haven’t been able to get a decent 4g signal since last year and @ThreeUKSupport and @ThreeUK just ignore it. Still put their prices up this month though. Classy.
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Kieran
(@kieranhistweets) reported
from
Croydon, England
Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport
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James Street
(@JamesPhizKFC) reported
from
Kingston upon Thames, England
@ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !
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Carmen Williams
(@CarmenW16954852) reported
from
Wandsworth, England
@ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@p_may @ThreeUK Well I did go into my app and realise I’m over on my minutes. Damn having to call the hospital etc. Must remember to use my work phone. 🤣
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Jo Brianti
(@JBrianti) reported
from
Ealing, England
@ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained
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alittlePsYco
(@andrelereveur) reported
from
Hammersmith, England
@ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER
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David Ratcliffe
(@Edrat77) reported
from
Lambeth, England
@ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.
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serendipity247
(@Serendipity247) reported
from
Hillingdon, England
Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert
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Benoit Berthe Siward
(@TheSiward) reported
from
Lambeth, England
@ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!
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serendipity247
(@Serendipity247) reported
from
Hillingdon, England
Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Hiabah Ahmad
(@AhmadHiabah) reported
@ThreeUKSupport I just said we were unaware of this account and we do not recall taking this sim out. When we contacted three regarding this issue. They said the sim has not been in use since January 2020. They gave us this information
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zovy
(@itszovy) reported
@ThreeUK is the worst phone provider ever.
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will metcalf
(@nufc_will) reported
@ThreeUK your customer Sevices are an absolute joke. I have tried to contact them 6 times and been cut off at varying lengths of time throughout the call. Repeating myself several times in the process. Never called back. Really annoying
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gem
(@xgem28x) reported
@ThreeUKSupport checking my Experian credit and see there is a default with money outstanding to 3. I haven't been a customer for 4 years and when I was all 1p outstanding balance was settled and my puk code given. Someone has used my details to get a phone.
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Lewis
(@halllewis20) reported
@stonermichael @ThreeUKSupport £44 for a data sim that lasted two days!!! Absolute rip off then I topped up £15 on a sim that you are saying doesn’t work! Please refund ASAP! I’m not letting this go! So bloody greedy and using this awful time to profit off people!!!
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Filipa Garcia
(@garcia_filipa) reported
from
Carrickfergus, Northern Ireland
@ohaymonica @ThreeUK It is not... had the same issue
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Stephen Cleary
(@S_Cleary) reported
@ThreeUKSupport I have connection issues with my phone (unless using wifi) any time I call the customer services I just get passed to the next team member, was in the process of logging a complaint and got hung up on. The services I've received since upgrading has been shocking.
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simon parkinson
(@parky1021) reported
from
Darfield, England
@ThreeUK never known signal as poor as it is lately s75 area in England
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Michelle 💙
(@JurgensTeeth) reported
from
Walkden, England
@johnthecyclist @thedavidpage @ThreeUK Has this been sorted for you? I've had the exact same issue since 1st January, despite being promised 9 days ago that it would be resolved within 7 at the latest. Infuriating.
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Alison Knox
(@knox_alisonknox) reported
@ThreeUK just wasted half an hour on hold trying to cancel a very straight forward contract. Advised I didn’t want to upgrade but put on hold for 20+ mins anyway then cut off! Just cancel it