3 (Three) Outage in Surbiton, Greater London, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 No problems detected at 3 (Three)

3 (Three) in Surbiton, Greater London, England problems in the last 24 hours

3 (Three) Outage Chart in Surbiton, Greater London, England

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Most Reported Problems:

  • Internet (54.62%)
  • Phone (25.21%)
  • Total Blackout (10.92%)
  • E-mail (5.04%)
  • Wi-fi (4.20%)

3 (Three) Outage Map Near Surbiton, Greater London, England

3 (Three) in Surbiton, Greater London, England Comments

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3 (Three) Issues Reports Near Surbiton, Greater London, England

Latest outage, problems and issue reports in Surbiton, Greater London, England and nearby locations:
  • BabyfaceLau Lauren Turner (@BabyfaceLau) reported from Croydon, England

    @ThreeUKSupport Nope never! Very confused 😂

  • JamAndHoney ben leedham (@JamAndHoney) reported from Lambeth, England

    If I didn’t have @ThreeUK Wifi calling I’d be totally cut off. I’m on my second iPhone now and a second SIM and I still get ‘No Service’. The phone doesn’t find the network or the WiFi, so I have to go in to settings and reconnect. 5 min later, same thing. I give up. 😭

  • editorlewisnunn Lewis Nunn (@editorlewisnunn) reported from Ealing, England

    Absolutely fed up with @ThreeUK now...been with them for years and constant reception & data problems. Time for a change!

  • john41539411 john (@john41539411) reported from Ealing, England

    @ThreeUK you keep on cold calling me on my mobile and land line I have nothing to do with you your a bunch of arseholes and stop cold calling and putting the phone down reported

  • juniperchick juniperchick (@juniperchick) reported from Hammersmith, England

    Been a weekend of internet hell. Broadband’s broken. @ThreeUK 4G was really patchy to the point there was barely any connection. Still having problems. Please sort it out.

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog

  • AmetDj Namer Merli @ EGX Rezzed (@AmetDj) reported from Wandsworth, England

    @ThreeUKSupport No it hasn’t, but a 3rd attempt later on actually went through. So I’m now gonna see if Barclays can cancel the two previously-failed transactions.

  • GJ_B95 Gabriel (@GJ_B95) reported from Kensington, England

    @ThreeUKSupport having newtork speed issues SW33DR

  • andreiafontour4 🌈Andréia Fontoura🌈 (@andreiafontour4) reported from Camden Town, England

    @ThreeUKSupport Of it was the other way around, and was in debt with you, you would make my life a living hell in order for me to pay the money I owe. You can’t just apologise, because it won’t fix the position you are putting me in!

  • keritweet Keri Hudson (@keritweet) reported from Paddington, England

    Sharing is caring: switching from @EE to @ThreeUK is the worst decision I’ve made so far this year - the signal is shocking 😬. Sorry EE, I’ll see you in 9 months xx

  • mstarmatt Matt (@mstarmatt) reported from Merton, England

    Yet again completely blown over by the fantastic customer service with @ThreeUK 😃 #winning #customerservice #happycustomer #keepsmiling

  • El_Tommo Tommo61 (@El_Tommo) reported from Kensington, England

    @ThreeUK So fed up at the lack of 3 coverage in S. London. 3 years of almost zero signal on Southern Rail between Wandsworth Common and Imperial Wharf

  • Nigelsongs Nigel Thomas (@Nigelsongs) reported from Lambeth, England

    @ThreeUKSupport @smoferbell They always say that Sophie, but never deliver. Prepare to be constantly disappointed.

  • jshuttvine Jessica Shutt-Vine (@jshuttvine) reported from Lambeth, England

    . @ThreeUK shock horror no phone signal AGAIN pleased my contract ends next month, happened too many times! #byyyyebeeech

  • Nigelsongs Nigel Thomas (@Nigelsongs) reported from Lambeth, England

    @ThreeUKSupport @threeuk Another week of dreadful and on the whole unusable offers on #wuntu. Every week you say to 'keep your eyes peeled' for 'exciting new offers' which NEVER materialise. Really poor effort.

  • KevinHogarth Kevin Hogarth (@KevinHogarth) reported from Ealing, England

    @ThreeUK such hopeless customer service today. You’ll be losing me as a customer.

  • KevinHogarth Kevin Hogarth (@KevinHogarth) reported from Ealing, England

    Great service at @OliverSweeney on Conduit Street today. Exchanged the shoes I bought that had been rubbing without question. Went out of their way to find me a pair at another store and bring them over for me me to pick up. Such a contrast to @ThreeUK

  • nialli Quesito (@nialli) reported from Hounslow, England

    @ThreeUKSupport No signal at all even 3G. Software fully updated

  • RyanLock Ryan (@RyanLock) reported from Hillingdon, England

    @ThreeUK So I need to urgently cancel my lost SIM and activate a new one, but your lines are closed at this hour and your chat is undergoing maintenance. Can someone contact me back ASAP to take care of this. Thanks.

  • JamAndHoney ben leedham (@JamAndHoney) reported from Lambeth, England

    For some stupid reason I switched back to @ThreeUK last year. God, why did I forget. It has to be the worst service of any network in the UK. Every single day I find my self trying to find the network, turning my phone on and off. Last week I even had to replace the SIM!!

  • alessandrolnd Alex (@alessandrolnd) reported from Lambeth, England

    3 weeks or more with really bad service and yet, nothing but weekly apologies. Atill keep taking a full monthly charge. Thank you @ThreeUK

  • LozJunglist Loz ⚡️ (@LozJunglist) reported from Croydon, England

    @ThreeUKSupport Yes, 3G works fine if you switch off 4G first. It’s more that the signal doesn’t switch over from 4G to 3G correctly. It just stops working dead as you reach the station, booting you out of your phone call or data connection. It happened again just now.

  • RegaloLondon Melinas Gift Shop (@RegaloLondon) reported from Merton, England

    @Payforit_Sucks @ThreeUK @MartinSLewis @nuyoo_fitness Thank you so much I will definitely be looking into this. On Facebook Three replied to me advising that I cap my spending and that I must have signed up using a 2step verification. Its ridiculous advice and I never confirmed such thing! Thanks again

  • kestermann Kester Mann (@kestermann) reported from Wandsworth, England

    Sad to hear of the end of People's Operator. But charity and business don't go well together. "Smart" move by @ThreeUK to encourage TPO customers to its Smarty service.

  • faarea Faarea Tech & Biz News (@faarea) reported from Croydon, England

    @ThreeUKSupport A personal visit might be more apt. This is unbelievable. I’d like to know how often your corporate teams harass people on hospitals beds when they’re just out of paralysis please. Also, your teams clearly throw letters away & cover their backs. I’m stunned at your service.

  • faarea Faarea Tech & Biz News (@faarea) reported from Croydon, England

    @ThreeUKSupport wow, I’m recovering from surgery and your customer service reps think it’s hilarious to torture me with petty calls even though I’ve sent letters saying I’m in hospital. Can you call me tomorrow please we seriously need to talk. @ThreeUK

  • paolillopaola Paola Paolillo (@paolillopaola) reported from Hammersmith, England

    Worst mobile company ever @ThreeUK 😡

  • InvictaMoto InvictaMoto (@InvictaMoto) reported from Islington, England

    @ThreeUK or even 3G..... or any signal.....

  • PilotBoyGD Gary (@PilotBoyGD) reported from City of London, England

    @ThreeUKSupport Dropping down to 3G is the only way to remedy the problem. But it's annoying as I have to keep remembering to turn it on again. Two handsets same issue.

  • RTF83 RᴇᴍᴇᴍʙᴇʀɪɴɢTʜᴇFᴜᴛᴜʀᴇ™ (@RTF83) reported from Richmond, England

    Excellent customer service from @ThreeUK in resolving a billing issue Thoroughly recommend them 👍 📱

  • BredaghBreslin Bredagh Breslin (@BredaghBreslin) reported from Lambeth, England

    @ThreeUKSupport Nobody can offer me help with this. I was completely taken advantage of at your store, and I was sold a lie. A blatant lie.

  • BredaghBreslin Bredagh Breslin (@BredaghBreslin) reported from Lambeth, England

    @ThreeUKSupport I was lied to at your Brixton store, and told my contract could be cancelled with 30 days notice, no fee. I am told today that I have to pay £169. I have been on the phone for over an hour now, speaking with the highest escalation complaints team who have offered me zero solution

  • BredaghBreslin Bredagh Breslin (@BredaghBreslin) reported from Lambeth, England

    @ThreeUK I was blatantly lied to at your Brixton store in October, and now I’m being charged £169 to cancel a contract after being told there was no cancellation fee. Beyond annoyed by the service I received. I was completely conned. Completely and utterly conned.

  • pinski1_ The Fallen (@pinski1_) reported from Islington, England

    @ThreeUKSupport An app that uses data doesn't help when I have no data because your sites don't seem to be configured correctly.

  • S1lent_tech Paul Jones (@S1lent_tech) reported from West Molesey, England

    @ThreeUK I can only imagine how many of those are gonna be broken in to for food.

  • Nigelsongs Nigel Thomas (@Nigelsongs) reported from Lambeth, England

    @ThreeUKSupport @RumSMiles I agree, the app offers are now dreadful, especially the horrible gambling ones which no-one wants. It's become a pointless app.

  • updown76 Donal Rodgers (@updown76) reported from City of London, England

    @ThreeUK I have 4G roaming switched on. As a @ThreeIreland customer in London why can I not receive or make any messages on social media. #WifiOnly

  • an0key Luke Sheldrick (@an0key) reported from London, England

    Have to say hats off to @EE worked remotely today. Mostly remote sessions in weird places today. Tethered to the iPad Pro on the way home to watch films. No issue at all. @ThreeUK on the second line couldn’t even sync email for most of it.

  • Geoffa30 Geoff Almond (@Geoffa30) reported from Lambeth, England

    @ThreeUK Well I have to say your service has started to deteriorate to such a degree that it’s time to start looking to another provider. Even in central London 4G speeds are glacial. Roll on contract renewal time.

  • rilan Rachel Ilan (@rilan) reported from City of London, England

    @ThreeUKSupport The spelling error - first tried to resolve it online, but there's no path for that. Was told after phoning support that I can email an ID and it will be resolved. Did so, waited some days for a response. Then learned that they needed additional info (not mentioned), sent today.

  • rilan Rachel Ilan (@rilan) reported from City of London, England

    @ThreeUKSupport Unfortunately, it looks like the name issue remains unresolved. There was info needed which the phone support didn't mention, so I got an email response today asking for that, and then another automated response saying 'wait 5 more business days'. It's a pretty poor experience.

  • rilan Rachel Ilan (@rilan) reported from City of London, England

    @ThreeUK My experience with your service so far: Still unresolved issues with connectivity while traveling in Munich. Misspelled name, still not corrected after a phone call and email to support. We're under a month into the contract.

  • rilan Rachel Ilan (@rilan) reported from City of London, England

    @ThreeUKSupport Phoned support. Got help with a separate issue (name misspelled when I registered via phone), then transferred. Details I gave the first support person weren't sent to next, & they weren't able to resolve. Did credit me for time without data. 🤞for my next trip I guess. 😕

  • rilan Rachel Ilan (@rilan) reported from City of London, England

    @ThreeUKSupport That's incorrect. :) It seems like you didn't read the prior thread. I appreciate the support, but I've paid for services (and followed the instructions) - and they didn't work. Please let me know if the best path for resolution is to cancel my contract and find another provider.

  • salmansazli Mohammad (@salmansazli) reported from Hammersmith, England

    @ThreeUKSupport Not good at all! 🤬 You better fix that cheeky! It’s better now though in other areas..

  • salmansazli Mohammad (@salmansazli) reported from Hammersmith, England

    @ThreeUKSupport Hahaha sorry, but the coverage in Westfield London is so bad!!!!!! :(

  • T_T_Reviews_YT Callum Bassett 🎥📱🎄 (@T_T_Reviews_YT) reported from Kingston upon Thames, England

    @Rockwell7 @Glos7er @HuaweiMobileUK @ThreeUK Glue gate issues

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • ReedeBrewster Reede Brewster (@ReedeBrewster) reported

    .@ThreeUK please fix this signal it’s effecting me using my phone so badly !

  • DinoOnTheBeat łuna førəvər 👻 (@DinoOnTheBeat) reported

    @Air04__ @Jvhxl @VOXI_UK @ThreeUK @O2 Yeah, never tried O2 and have no reason to but my mum is on O2 and it’s not much better signal than three tbh. Still better than three nonetheless. Also could just be my area.

  • DinoOnTheBeat łuna førəvər 👻 (@DinoOnTheBeat) reported

    @Air04__ @Jvhxl @VOXI_UK @ThreeUK Agreed. Three are just terrible at everything these days and are losing valued customers, like me who was on Three for 8 years.

  • Air04__ Andrew (@Air04__) reported

    @DinoOnTheBeat @Jvhxl @VOXI_UK @ThreeUK Yeah, I prefer voda as ee is just unreliable for me, but I can say the vixi signal still shows up in the greenwich foot tunnel

  • Air04__ Andrew (@Air04__) reported

    @DinoOnTheBeat @Jvhxl @VOXI_UK @ThreeUK Three thinks signal is optional, just use wifi calling and contract law shouldn't be followed.

  • cfc_keith cfckeith (@cfc_keith) reported

    @ThreeUKSupport just been reading threw your tweets and it seems 3 mobile is having some signal problems everywhere!! Still no signal and U will know what the problems are and I don’t want to webchat!! 😡😡😡

  • WordsToCount Rania *Melian* (@WordsToCount) reported

    I don’t have 4G/3G in London and I blamed it on congestion but it seems I don’t have it anywhere else @ThreeUK. Looking forward to the end of my contract in July to find a decent network!

  • DanBelden DanB (@DanBelden) reported

    @ThreeUKSupport @ThreeUKSupport I haven’t every time I type a password and press confirm reset I get generic mythree exception message. Not only added to that and the above but you have 30 min lockouts and so every time this happens I need to wait another 30 mins. Terrible for users.

  • RealTaylorRose Fads 🍭 (@RealTaylorRose) reported

    So quick recap I’ve had a previous contract with @ThreeUK and decided to upgrade with them towards the end of September. Before I upgraded quick background story I moved houses and my service has been shit called them about it, apparently ‘it’s being fixed’.

  • RealTaylorRose Fads 🍭 (@RealTaylorRose) reported

    You know that feeling when you want to just browse the internet, receive phone calls and texts but @ThreeUK NO SERVICE ASS has other plans. Welcome to my thread.