3 (Three) Outage Report in Surbiton, Greater London, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (54%)
-
Phone (18%)
-
Total Blackout (16%)
-
Wi-fi (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hampstead, Islington, London, City of London, Hackney, City of Westminster, Camden Town, Hounslow, Southwark, Wandsworth, Ealing, Woking, Croydon, Hayes and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Internet | |
| Islington |
Internet | |
| London |
Internet | |
| City of London |
Phone | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
-
Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
-
Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
-
Dan McDowell
(@danjmcdowell) reported
from
Camden Town, England
@ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.
-
Don Constance
(@snaprails) reported
from
Ealing, England
@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.
-
James
(@jamesdevonport) reported
from
Lambeth, England
@ThreeUK Your network now total garbage and never works. I’m off 🖕
-
Melanie Mack 🇪🇺🇬🇧
(@melaniemackuk) reported
from
Camden Town, England
@ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!
-
Fritha Hookway
(@FrithFrith) reported
from
Camberwell, England
Hi @ThreeUK I am continuing to receive bills for a mobile contract I cancelled 10 months ago. Can someone contact me urgently to rectify this. I am no longer a customer and would appreciate clearing this up.
-
Mark Callender
(@callender_mark) reported
from
Kingston upon Thames, England
5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken
-
Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
-
Mohamed Abdinur
(@MabdiNur1) reported
from
Southall, England
@ThreeUKSupport poor connection wondering to request an early termination
-
Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
-
StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
-
Aaron L. 🏴
(@_Aajl) reported
from
Camberwell, England
@ThreeUKSupport 2/3 max at any time, it's more the promise of 5g and it not being available that's the issue now
-
Aanteater_
(@aanteater_) reported
from
Kingston upon Thames, England
@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
-
Dan McDowell
(@danjmcdowell) reported
from
Hillingdon, England
I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.
-
C
(@CB_XIIIXVI) reported
from
Islington, England
@ThreeUKSupport Your connection is shit, your customer service is shit and your pricing is shit. If there’s any way to transfer my contract to EE tell me, I beg. Constantly having to put my phone on airplane mode and back to get internet is tiring.
-
Federica 🐰
(@FedericaBurelli) reported
from
Islington, England
@ThreeUKSupport It’s turned on, the sim in inside but the WiFi is incredibly slow. WhatsApp/Netflix/YouTube/basic google.. nothing works
-
Christopher Whitton
(@Whitton88) reported
from
Islington, England
@ThreeUKSupport This was already done when I logged a formal complaint with your complaints team yesterday. Awaiting a “priority” call back from the technical team hopefully later on today
-
Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
-
Christopher Whitton
(@Whitton88) reported
from
Wandsworth, England
@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Ben
(@n7ben) reported
@ThreeUK hi, is your Wi-Fi no longer working in London Underground? Each time I tried it either has a problem or doesn’t like the password even though it’s correct! Thanks
-
Alexandra Montgomery
(@Alexandra_M_93) reported
@ThreeUK Today i have spent quite alot of time speaking to people on the Live Chat. My first problem was sorted, the guy left the chat. I then went back on to speak to someone else as i wasnt finished, they helped with the second problem (all faults by 3 i must add), (1)...
-
Stephen - 😱 Christmas 😱 - Roughley
(@SteBobRoughley) reported
This is weird. I'm on the @ThreeUK network but I have had calls claiming to be from @TheO2 offering me a 40% discount on my bills due to COVID. Feels like a scam so ignoring for now, but the callers seem adamant that my number is registered on O2. Could there be more to this?
-
LisaB
(@LisaB31551375) reported
@ThreeUKSupport Three customer service is so poor. My PAC code was stolen 2 weeks ago and Three have done nothing to help with this. Customer services are useless and make up new stories every-time you contact them.
-
nic
(@itsnicc_x) reported
@ThreeUKSupport hi, I’ve just signed to a contract sim today but I’m now having second thoughts.. is there anyway to cancel it??
-
Simon Humphrey
(@jaffa190172) reported
@ThreeUKSupport Try checking with your facebook department, they were just as unhelpful. My experience of your customer service is a joke!
-
Dr. James Jack
(@jamesj74) reported
@ThreeUKSupport So there seems to be an inherent lack of continuity in the service Three is supplying. Not a great way to run a business.
-
Fiona Satterley
(@Nonas) reported
@ThreeUKSupport hi I know that you were working in the area TQ12 1 but I was under the impression this was complete but we still seem to have very poor signal levels. Please can you update please
-
Dave Ogilvie
(@diabeatnik_) reported
@WStewartGK @ThreeUKSupport Used to get full signal here, now its 2 bars. 5G has been available for 5 weeks but now its gone. I thought your neck of the woods was covered for 5G?
-
Martin Butler
(@Butber) reported
@ThreeUKSupport Hi. Unable to login into the mobile app (iOS) or online. Says wrong password so reset password but still the same. Been like this for few days now