3 (Three) Outage Report in Surbiton, Greater London, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (56%)
-
Phone (18%)
-
Total Blackout (15%)
-
Wi-fi (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of Westminster, London, Southwark, Southall, Wembley, Hounslow, Islington, Hammersmith, Hackney, Chertsey, City of London, Fulham, Wandsworth, Paddington and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| London |
Internet | |
| Southwark |
Phone | |
| City of Westminster |
Internet | |
| Southall |
Internet | |
| Wembley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
-
mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks
-
Brent A. Martin
(@zeitgeistlondon) reported
from
Paddington, England
@PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.
-
Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUKSupport I’ve done everything I’ve been told to do. The problem is that it’s been over 3 weeks since I took the contract out and it still hasn’t been sorted. Permission was given over the phone for the name change.
-
Charlie ⭐️⭐️
(@Chaz_CFC) reported
from
Camberwell, England
@ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?
-
Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUKSupport Nope, it’s with Three. He isn’t using the PAYG, he’s already got a contract with Three. It was what we was told for me to get the old number on my new contract. I’ve been told I’ve got to wait 48 more hours, then phone up and wait another 24 hours! It’s never ending!
-
Matt
(@MattGiles1993) reported
from
Hillingdon, England
@ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?
-
♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport My network and data has been down for days, your customer service team confirmed my payments would have 50% reduction due to the lack of service you have provided and you toom full payment this morning and my services would be back until the 22nd September
-
Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUK terrible signal everyday! You are ripping me off monthly
-
Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUKSupport internet has gone down everyday this week, was assured yesterday this would be sorted, now has gone again, what is going on?!
-
Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@jackocfc @ThreeUK I’ve been with them for years. 2006 I think 🤔 crap signal and customer service is terrible
-
Brent A. Martin
(@zeitgeistlondon) reported
from
Hammersmith, England
@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?
-
Brent A. Martin
(@zeitgeistlondon) reported
from
Islington, England
@ThreeUKSupport @shahriarsabet We've been having same 5G broadband problems in north London for the last week. What's going on Three? This is obviously a major issue on your hands. Does @Ofcom need informing?
-
Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.
-
Alex Dixon
(@alxdxn) reported
from
Camberwell, England
@ThreeUKSupport @cycleoptic Was working okay last night and this morning, but has gone down again in the last 10 minutes. Rebooted router.. still an issue. Can the technicians do whatever they've done before, again please?
-
Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUKSupport Three are utter ****!
-
♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport Yeah you guys confirmed it yesterday but payment was taken today. And the service not working till late September. 🙄 I'm leaving you guys soz
-
Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
-
Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …
-
♡leah
(@leaaCastle) reported
from
Islington, England
My advice for today would be. Never get a phone contract with @ThreeUK
-
Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUK how on earth can my internet keep going down, and I get no support whatsoever?! What is going on?!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Andrew Dallin.
(@adallin) reported
@ThreeUKSupport @iD_Mobile_UK 4g data not working at all any update?
-
jon williams
(@jon16923) reported
@ThreeUKSupport Pay monthly fixed it now thinknit was a phone issue closed the app down went back it and it was ok
-
Rachael Guiver
(@rachael_guiver) reported
@JoMcaulay @ThreeUKSupport @ThreeUK We’re having the same problem. Two Three phones that have had problems since Nov 20’, and now we can’t call, text or get on the internet. Useless
-
David Smithwhite
(@DavidSmithwhite) reported
@ThreeUKSupport I'm a new home broadband customer but will be cancelling within my 14 days as its been nothing but hassle and now I'm getting nuisance calls to top it off 0333 338 1063
-
Alastair Herbison
(@herbie_belfast) reported
Hi @AppleSupport. My wife has an old 5s running iOS 12.5.5. As of Friday evening here in Belfast the phone appears to not support calls or SMS. I’ve been in touch with @ThreeUKSupport and confirmed it’s not a network issue. Any reasons basic call/text capability dropped. Thanks
-
freya
(@freyaacacia) reported
@ThreeUKSupport Are you having issues in the KT16 area? My 4G has been playing up for a couple days now, my bill is paid? Never had this issue before. I have to keep using Wi-Fi.
-
Alex Palcuie
(@AlexPalcuie) reported
@ThreeUK In November when my 12-month contract expired and I engaged with customer support you managed to persuade me to remain as PAYG. Turns out, you've taken money from my bank account and I'm still on PAYM. Do you think you can rectify or should I start a chargeback?
-
Dr Gary
(@garywood133) reported
@ThreeUKSupport Hi guys, I’m in the process of swapping my number to you from Vodafone. My activation date was 13th but My phone still says I’m with Vodafone. Can you help?
-
Joey Michael
(@JMichaelCFC) reported
Really can’t knock @ThreeUK customer service but I joined the service provider due to there incredible roaming offers, which at the time were unprecedented. I therefore requested to leave this morning and they are reconsidering there roaming stance. I have therefore signed (1/2)
-
Jason
(@jbrad3500) reported
@ThreeUKSupport @rodriguesfhs I for one will be leaving @ThreeUK, and I’ve been a customer for years. Loyalty means nothing, it’s all about their bottom line clearly.