3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Ealing, Southall, Fulham, Islington, Croydon, City of Westminster, Hackney, Hammersmith, Hounslow, City of London, Paddington, Kensington, Hampstead and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Ealing |
Internet | |
| Southall |
Internet | |
| Southall |
Internet | |
| Fulham |
Phone | |
| Southall |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Victor Negri
(@landbruce) reported
from
Paddington, England
@ThreeUKSupport Hi Jen. Yes... and in my house we could never get more than 4m/s. Very frustrating
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Blessing
(@KekeBless) reported
from
Hackney, England
If @ThreeUK @ThreeUKSupport don’t sort this issue out today, wallahi I’ll pay what’s left on contract and leave. Kmt.
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aj
(@aqthelad) reported
from
Merton, England
@ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too
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Lori Haley Fox
(@lorihaleyfox) reported
from
Paddington, England
@ThreeUKSupport @ThreeUK 2/2 I understand that people steal - but seriously - set up an area in your store where customers can hold the phone they’re about to purchase. IT’S A PHONE. You hold it to use it!!!! Not a happy customer.
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Rup Walker
(@rupinjapan) reported
from
Ealing, England
Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed
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Liam Nelson
(@LiamGNelson) reported
from
City of London, England
@ThreeUKSupport hi there. I cannot use any data on my phone when I am located at work in EC4M 7AW despite phone saying I have a reasonably good 4G signal. Seems to be fine elsewhere in London though.
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUKSupport Strange how the call drops and your request can’t be completed just when compensation it being agreed. Sort your bloody network out! It’s a disgrace! I won’t be giving you another penny.
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Nickle Arse
(@Brunts1980) reported
from
City of London, England
@ThreeUK Well im still waiting an update on my official complaint
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
@efjaebe @ThreeUK EE customers have issues too. All networks have problems in dense areas where a lot of users are demanding higher levels of data than ever before.
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Rihards
(@R5Latvia) reported
from
London, England
@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/
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Simon Dunmore
(@SimonDunmore) reported
from
Paddington, England
Nice one... @ThreeUK is this yet another customer throwing himself overboard!
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CheeseClubMCR
(@CheeseMcr) reported
from
Camden Town, England
@ThreeUK shocking signal today
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PelhamB
(@PelhamB) reported
from
Croydon, England
@ThreeUK you are literally the most incompetent mobile network. I returned a home signal box to you on Dec 18th, have provided proof of this TWICE by email and you have still sent me a bill for £75. This is the second time your Norwich centre have lost a returned signal box
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Naresh Vaneshwar
(@nrshq) reported
from
Croydon, England
Near West Croydon and the internet sucks @ThreeUK. @YouTube videos are suffering to load!!! 😠😠
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Phil Crawley
(@IsItBroke) reported
from
Islington, England
@7fivefive @ThreeUKSupport Not quote that bad…
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Richard Burnett
(@RBurnett348) reported
from
Hackney, England
Not sure whether it's just @ThreeUK or whether it's the whole UK mobile network, but when I'm on a train into London and my signal keeps dropping out it feels a bit... pathetic.
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🗺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@Garryc0nn0r @ThreeUK Absolutely bunch of crooks and they know it! Charging for a service which they dont deliver!
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Ruth Elleson
(@RuthElleson) reported
from
Camberwell, England
@hollieenelsonn @BenThapa82 @ThreeUK Appreciate this doesn’t solve the problem, but I’ve turned mine onto 3G only a few days ago and it works fine for most things.
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Paris Preeeerb
(@ValentineMick) reported
from
Islington, England
@ThreeUK your network has been such a piece of fkn shit this past month +... be better
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Victor Negri
(@landbruce) reported
from
Paddington, England
@ThreeUKSupport Thank u for your reply Jen. It is not my phone... it is my relish. Have tried changing all the positions of my router and nothing. Have been calling you guys but it was said to me that I have a bad signal and apparently the signal in the area is indeed bad. :/
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sandra aka Juniperchick
(@juniperchick) reported
@ThreeUKSupport I think we have figured out the source of the problem. Thanks for getting back to me.
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Lexi Stella 🖤
(@Lexiileox) reported
@ThreeUKSupport @ThreeUK @VodafoneUK so somebody has fraudulently used all my information from my Three account and transferred my phone number over to Vodafone. I have got investigations in place trying to work out what has happened but this has caused me many problems. #fraud
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Esther Cooke
(@esther_cooke) reported
@ThreeUK Why oh why do your “Upgrades’ cost more than the deals for new customers..... No point in customer loyalty really
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lottybrick
(@lottybrick) reported
@ThreeUK your customer service team are useless, after over 3 hours on calls to your team In the past 2 weeks I still have internet issues. Please can you DM me to sort!!
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sara
(@_sxrak) reported
@ThreeUK Get rid of your fake adverts please! You promote fake prices, when you call to get the deal they always say oh woops sorry they can’t see this deal. Even when you click on the deal to direct you onto the website it comes out as a different deal. Poor service atm. Please fix.
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Grant Davies
(@Jpp4G) reported
@ThreeUKSupport I upgraded to a plan with 30GB data & unlimited minutes & texts. My problem is the app is saying that I have everything unlimited. Made a lot of phone calls, whilst keeping an eye on app, but it said unlimited minutes so no need to worry. Additional fee £79!!
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rachael waddicor
(@rach3175) reported
@ThreeUKSupport spent a total of 4 hours of my working day ringing support to either get cut off after 20 minutes or put on hold mid support for 52 minutes...then call ended by your support operative. Total joke of a service and still have no broadband through my router
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Lee Kersh
(@leewashrek) reported
@ThreeUKSupport I wish - terrible service from your overseas operators. really making you guys look terrible will b e cancelling all 3 of my contracts with you guy since nothing has been done and little compensation for the hassle
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The Linth
(@thelinth) reported
Don’t bother with @ThreeUK their customer service agents have been lying to me all day! Goodbye after years of loyal service! Today has been a joke!
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euan ramsay
(@touched1983) reported
@ThreeUKSupport Isn’t resolved, Margo was a big help but your billing team are insisting I pay up to 1/12/20 for a contract which was cancelled on 24/8/20. See you in court