3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Ealing, City of Westminster, Woking, Croydon, Hackney, Southwark, Hayes, Kensington, Hounslow, City of London, Islington, Tower Hamlets, Guildford and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ealing |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| Woking |
Internet | |
| Croydon |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Chatuba
(@livinhojcs) reported
from
Camden Town, England
Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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chris froome+
(@floppyrubber) reported
from
Hillingdon, England
@ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Britton
(@essancekenobi) reported
@ThreeUKSupport any idea why if someone calls me, about 3 minutes into the call it cuts off telling me "it's not been possible to connect my call"? I'm already connected and talking... It's happened for the last couple of months now and never had an issue before...
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Andre Wild
(@Impreacher1) reported
Words cannot express my dispoinment towards @ThreeUK. Disgusting standards of customer service. #6YearCustomer
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James
(@iamj7e) reported
@ThreeUKSupport Hi Finn - from what I've been able to find via Google Maps, the postcodes for the affected coastal area are FY2 9JS and a load of others in the FY2 9xx range. The coverage map shows it should at least enjoy outdoor 4G, but signal is degraded or unreliable.
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twice2blessed
(@maivanatee) reported
No network with @ThreeUK for the a month or so for everyone in the house. I call wanting to get it fixed i need to set up a password before they can check. Wtf all i want is better coverage network service. But when am paying my bill no one asks me for a password @ThreeUKSupport
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🧣🇲🇲 COYS 🇹🇭🏝🇬🇧🐟🇨🇳🦠
(@randall1uk) reported
@ThreeUKSupport Are you guys going to look in to this for me as your webchat is always busy when i try? It now been a week with slow speeds in Newquay?
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john goodband
(@johnnywg67) reported
@ThreeUKSupport no signal for 2 days in S36 9SA!
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Bob Bobberson
(@Bobandbobbin) reported
@ThreeUKSupport I just about managed to load the social webchat page, but given that the signal is dropped multiple times per minute I’m not sure if I’m going to be able to actually connect with someone
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Bob Bobberson
(@Bobandbobbin) reported
@ThreeUKSupport Actually, scratch that. The signal is so bad that I can’t fully load the page. I’m kinda stuck in this area all week from 7am-8pm, so kinda tricky to try and sort this out..
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Bob Bobberson
(@Bobandbobbin) reported
@ThreeUKSupport My bad - it’s actually NW6 5RS - device is iPhone 6s+, latest iOS. There’s a plethora of people here having the same issues. Constant dropping of signal. Heavily congested towers?
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Bob Bobberson
(@Bobandbobbin) reported
@ThreeUK - darlings, what on earth is going on with your service in GRJ39P. Signal swaps from 1bar 3G to none to 3bar 4g to none. Completely unusable…