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3 (Three)

3 (Three) Outage Report in Surbiton, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Surbiton, England

The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, City of Westminster, Southwark, Tower Hamlets, Croydon, Hackney, Southall, Fulham, Hounslow, Wandsworth, Wembley, Islington, Chertsey, and City of London.

CityProblem TypeReport Time
Hammersmith Internet 2 days ago
London Total Blackout 3 days ago
City of Westminster Internet 4 days ago
London Phone 5 days ago
Southwark Internet 5 days ago
Tower Hamlets Phone 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • DrunkRes
    Mark M (@DrunkRes) reported from Camden Town, England

    @ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...

  • AndrewRPines
    Andrew Pines (@AndrewRPines) reported from Camberwell, England

    @ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.

  • ragwhos
    Raghunath S Iyengar (@ragwhos) reported from Islington, England

    @ThreeUKSupport Thanks for your help. I'll try tomorrow. Like I said I don't trust the IVR I got to today, but I've made a payment just in case and it did it has accepted it. I hope you could check it

  • waleedtalzuhair
    Waleed Al-Zuhair (@waleedtalzuhair) reported from Kensington, England

    Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike

  • music235
    Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • Munim50301079
    Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • COCOCHAPZ_
    C (@COCOCHAPZ_) reported from Ealing, England

    @ThreeUK you lot need to fix up

  • ElliotJH
    Elliot Hughes (@ElliotJH) reported from Camden Town, England

    @ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.

  • Roses_Finds
    Roses Finds (@Roses_Finds) reported from Wandsworth, England

    Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2

  • londonpommie
    Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • CraigyBEsq
    Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

  • JWBarnham
    James Barnham (@JWBarnham) reported from Wandsworth, England

    @ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.

  • Holloway_Zoo
    Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.

  • Holloway_Zoo
    Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport My upgrade is due in July and I’m having serious doubts about whether to renew with 3 after 8/9 years due to the terrible signal. Looking at your timeline this is happening in a lot of locations and 3 appear

  • Roses_Finds
    Roses Finds (@Roses_Finds) reported from Wandsworth, England

    Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace

  • alessandrolnd
    𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England

    ...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport

  • alessandrolnd
    𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England

    Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...

  • DeanCarr15
    Dean Carr (@DeanCarr15) reported from Camden Town, England

    @ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting

  • Holloway_Zoo
    Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere

  • Holloway_Zoo
    Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport I can’t get anything on 4G as you can see by the screenshot despite your coverage checker saying the signal is excellent. This issue has been going on for ages. It’s not my sim or phone as my daughter is having the same problem.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • jimswanstonlive
    Jimmy Swanston (@jimswanstonlive) reported

    @AlexPresents @ThreeUK Threeuk glad I left them the coverage is just terrible i never looked back with better network now with decent 4G and when I’m on a phone call it doesn’t go to 3G like three does worst network

  • jdharris247
    James harris ™️©️®️ (@jdharris247) reported

    @ThreeUK I’m really disappointed with an answer you have given my son. He’s an overseas student and he’s paying an absolute fortune for his data. Why can Lebara mobile have EU charges the same as the UK? You also want to charge him £100’s of pounds to move to Lebara.Please help

  • anthony_luca96
    Coach Luca (@anthony_luca96) reported

    @ThreeUK is by far the worst provider out there these days. 8 years I've been with them now, I chose 3 as my best mate could get signal anywhere. I struggle all the time to get any, especially when others get signal in the same area on EE. Even 5G is useless! So bad.

  • georgiebless
    Georgie Bless (@georgiebless) reported

    @ThreeUKSupport Please could you explain why I have direct debits amounting to over 300 pounds since March 2022 despite never having had contract with yourselves? Please can you advise how we get the money refunded?

  • sambates1597
    SamJayne👑 (@sambates1597) reported

    @ThreeUKSupport hi, could someone dm me regarding issues I'm having with my phone please? Thankyou! @ThreeUK

  • YorkieWend
    Wendy (@YorkieWend) reported

    Well looks like @ee have lost a long-standing customer. They’re just not competitive anymore and aren’t prepared to offer me a deal anywhere near as good as others on the market. Looks like @ThreeUK or @skyuk will be getting my custom shortly.

  • RogerNewb
    Green Card Design (@RogerNewb) reported

    @ThreeUKSupport I don’t recall you sharing a link with me so no. The main problem I had earlier was that the sim in the myfi ISN’T on a phone. I out it in an old phone and set the roaming on that. But evertime I try to use it abroad I get the admin authentication screen but cannot sign in!

  • ShowbizSimonW
    Simon Withington (@ShowbizSimonW) reported

    @AlexPresents @ThreeUK I had this 17 years ago with them and vowed to never use them again. But I had heard they'd got better...!

  • AutumnSummers
    Autumn Summers (@AutumnSummers) reported

    @ThreeUK my signal has been down all day are you having problems ?

  • n1ckhay
    Nick Hayward (@n1ckhay) reported

    @ThreeUKSupport Also, to be told the deal I am on is more than suitable is slightly unacceptable to be fair. Other companies provide better deals but my preference was to stay with you, as I have always appreciated the service - until now.