3 (Three) outages and service status in Surbiton, England

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Surbiton, England

The most recent 3 (Three) outage reports came from the following cities: Hammersmith, Wandsworth, Southall, Hounslow, Sutton, Croydon, Teddington, Fulham, Mitcham, and Epsom.

City	Problem Type	Report Time
Hammersmith	Internet	3 days ago
Wandsworth	Phone	7 days ago
Southall	Phone	10 days ago
Hounslow	Internet	12 days ago
Hounslow	Internet	18 days ago
Southall	Phone	21 days ago

Nearby cities with recent reports

Community Discussion

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

• 
  Jade Sharp (@jadesharp1992) reported 31 seconds ago from Richmond, England

  @ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

• 
  Stephen Simpson FSUK (@forestschooling) reported 9 minutes ago from Kingston upon Thames, England

  @ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.

• 
  Nicole (@laughinglongest) reported 9 minutes ago from Spelthorne District, England

  @ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three

• 
  Guy Armitage (@guyarmitage) reported 17 minutes ago from Lambeth, England

  . @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.

• 
  Alex James Cox (@AJCox31) reported 17 minutes ago from Lambeth, England

  @ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!

• 
  Chris Hampson (@chrishampson) reported 20 minutes ago from Wandsworth, England

  @ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

• 
  lauren (@wanderlaurst) reported 21 minutes ago from Wandsworth, England

  Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.

• 
  Mark (@edwarrditis) reported 22 minutes ago from Hounslow, England

  Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.

• 
  Brent A. Martin (@zeitgeistlondon) reported 25 minutes ago from Hammersmith, England

  @ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?

• 
  Sam Burrin (@Sburrin7) reported 29 minutes ago from Wandsworth, England

  Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK

• 
  Chris Hampson (@chrishampson) reported 31 minutes ago from Richmond, England

  @ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

• 
  Elena Larkin (@ELarkin25) reported 32 minutes ago from Richmond, England

  @ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService

• 
  James Aubrey (@JimboUK71) reported 34 minutes ago from Sutton, England

  @ThreeUKSupport I’m out of contract now! After 17 years of substandard coverage, poor support I’m leaving. Not receiving the nationwide alert this afternoon, was the final straw!! 😡😡😡 I have my safety to think about!

• 
  Andy Saw (@andysaw) reported 36 minutes ago from Kingston upon Thames, England

  @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

• 
  Mark (@edwarrditis) reported 37 minutes ago from Hounslow, England

  Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth

• 
  Peter Cigleris (@Cigleris) reported 42 minutes ago from Wandsworth, England

  Seems @ThreeUK is down, unable to make calls

• 
  Julie Farrell (@farjulie) reported 44 minutes ago from Croydon, England

  My friend and her husband have had no network for a week can you be off assistant please @ThreeUK

• 
  Jade Sharp (@jadesharp1992) reported 45 minutes ago from Hounslow, England

  @ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.

• 
  Ranjan Mallya (@RanjanMallya) reported 54 minutes ago from Croydon, England

  @ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead

• 
  👣🎷बैन डौन्नल्ली (@saxbend) reported 60 minutes ago from Ealing, England

  I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joe Tweeting. (@joeisstanding) reported 4 minutes ago

  I had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.

• 
  Kitty Coco (@BambieBambini) reported 4 minutes ago

  @ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.

• 
  graham paterson (@grahampaterson9) reported 10 minutes ago

  @ThreeUK yet again i am having to contact you and i am no longer a customer of yours ! I have yet again had an email sent saying i am due money for an account that is closed. Can you sort this as i do not want this affecting my credit, if it does my lawyer will be in touch next

• 
  Arunas Zidonis (@ArunasZidonis) reported 15 minutes ago

  Is it @Sainsbury's in Ellesmere Port jamming phone signal? Or has @ThreeUK become worse after the partnership with Vodafone?

• 
  Sue🦖🇮🇱💚🤍💜🏳️‍🌈Women, Life, Freedom (@eleonorasfalcon) reported 15 minutes ago

  .@ThreeUK is this a genuine company dealing with customer contracts 0161 696 5597?

• 
  Diversions (@diversionsgifts) reported 16 minutes ago

  @ThreeUKSupport hi got a new iPad from you on Saturday but no eSIM please help

• 
  Kitty Coco (@BambieBambini) reported 16 minutes ago

  @ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.

• 
  Rod Pascoe (@RodPascoe) reported 18 minutes ago

  @ThreeUK , your chat service is not fit for purpose. Once you've managed to convince the AI chatbot what it actually is you need and an operator comes online they obviously juggle many chats at once as after "Hi" it took 11 minutes for the next reply and then 8 for the next.

• 
  Ali Gaines (@aligaines1410) reported 23 minutes ago

  Once again @ThreeUK network is down. Every month this is happening. I asked to swap to normal from mobile broadband but was told I'd have to pay to get out of my contract but surely the amount of time your network is down you would offer to swap me for free!

• 
  airspeed 🇬🇧 🇺🇦 (@not_airspeed) reported 26 minutes ago

  @_TeknoViking_ @ThreeUK I was worried! But happy now! I live in an awkward place with bad street access for traditional, its a faff, and the cheapest plan is like £25pm for 100Mbps