3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, City of London, Islington, Hackney, City of Westminster, Camden Town, Hounslow, Southwark, Wandsworth, Ealing, Woking, Croydon, Hayes, Kensington and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
||
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @katebevan Amazing. Haven’t been able to get a decent 4g signal since last year and @ThreeUKSupport and @ThreeUK just ignore it. Still put their prices up this month though. Classy.
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Elena Larkin
(@ELarkin25) reported
from
Richmond, England
@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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Benoit Berthe Siward
(@TheSiward) reported
from
Lambeth, England
@ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!
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Olu!
(@olumontreal) reported
from
Hackney, England
@Threeuk since this lockdown my signal and my calls have been dead slow and cutting off all the time not impressed 🙁
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Phoebe Morgan
(@Phoebe_A_Morgan) reported
from
Islington, England
@katie_khan @ThreeUK I know I’m not even a 3 customer though! But I’m going to switch 😊
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @gid1975 News to me as a Three customer and NHS worker.
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@kevbryan12 @ThreeUKSupport It’s that entire Facebook discussion spanning back a few years. In early 2020 they confirmed they were testing eSIM support, but their responses suggest that eSIM support will not include support for Apple Watch.
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK That’s great. You’ve even given new phones to non 3 customers. Now how about answering the concerns of customers that have been with you years and are having issues with your network since October.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @luckyvoice @ThreeUKSupport A decent signal would be great or for you to actually respond to complaints and fix your coverage after months of poor service.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@p_may @ThreeUK Well I did go into my app and realise I’m over on my minutes. Damn having to call the hospital etc. Must remember to use my work phone. 🤣
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Carmen Williams
(@CarmenW16954852) reported
from
Wandsworth, England
@ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare
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alittlePsYco
(@andrelereveur) reported
from
Hammersmith, England
@ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Jo Brianti
(@JBrianti) reported
from
Ealing, England
@ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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🇪🇺💙Carms #socialist #PJP #BLM 🏳️🌈🇰🇼
(@xxCarmxx) reported
@ThreeUKSupport Well, explain that to the website. When i log in&try to order the upgrade, it puts it through with no option to change address. Ive had a contract for years with you&never had an issue. I think i’ll check out another phone company; it will probably be cheaper anyway!
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Tippon
(@thetippon) reported
@ThreeUK Why is it that my phone gets a great connection at home, but my 3 broadband is so slow that I can't even load sites. It's down to kbps fairly regularly. I've moved the router, restarted it, and factory reset. My phone's over the data limit because BB doesn't work 😤
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andrew j gelhardt☠☠☠☠
(@gellythebelly) reported
@colonelmustard @bt_uk @ThreeUK Good luck with that mate ive been waiting on the phone for just under 1 hr ( twice phoned up 17 mins and 36 mins ) poor this from bt
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Nat P
(@natsywats) reported
@ThreeUK I have had network issues for months now. Constantly losing signal. Been a customer at same address for 10+ years and only over last year have I had these issues. What's going on in Harrow area to cause this? Told before there was work in area back in summer.
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Katherine Aly
(@itskatherinealy) reported
from
Edinburgh, Scotland
@6BROWNIN @ThreeUK You should! Everyone kept telling me how bad they are but I haven’t had an issue until the time I actually needed their help with something important.. good luck!
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Paul
(@paulhayward200) reported
@ThreeUK How difficult is it to return a phone back to Three? Well I would say impossible as they never send out returns bags but they like to send out letters threatening to Charge you for the unreturned phone. Now waiting for bag number 4. 2 months and still no bag
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Terry whitehurst
(@TerryWhitehurst) reported
@BryanFoss @ThreeUK @ThreeUKSupport Good luck with that! 5 years of it and 5 letters, endless calls I’m STILL waiting to have an answer that’s not an automated letter back! Even had debt collectors for 2months worth of payment after cancelling it for a 2nd time and deciding to cancel DD, Disgusting customer service
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Nigel Cheshire
(@colonelmustard) reported
@bt_uk Dunno if you're still listening @bt_uk but we're now at 6 engineer visits and still no broadband. It first went down on November 24th. That's 2 months ago. Phone advisers say there's no way to escalate - just pass through to Openreach again. #GroundhogDay Thank god for @ThreeUK
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The Bleeding Obvious🩸
(@bleedingobvs) reported
@ThreeUKSupport @Janeclar Broken for me too. Clear/reset etc. didn't work either.
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Nigel Cheshire
(@colonelmustard) reported
@gellythebelly @bt_uk @ThreeUK Ugh. Worst customer service ever. Good luck!