3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (31%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, Reigate, London, Woking, City of Westminster, City of London, Hackney, Hammersmith, Kensington, Wandsworth, Hounslow, Redhill, Morden, Croydon and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Reigate |
Total Blackout | |
| London |
Internet | |
| Woking |
Internet | |
| London |
||
| London |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Gregory Mumford
(@gsmumford) reported
from
Wandsworth, England
@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere
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Dean Carr
(@DeanCarr15) reported
from
Camden Town, England
@ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...
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Griffy 🏳️🌈What fresh hell is this?
(@seaniegriff) reported
from
Camberwell, England
@ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?
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Elliot Hughes
(@ElliotJH) reported
from
Camden Town, England
@ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.
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Waleed Al-Zuhair
(@waleedtalzuhair) reported
from
Kensington, England
Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
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C
(@COCOCHAPZ_) reported
from
Ealing, England
@ThreeUK you lot need to fix up
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Raghunath S Iyengar
(@ragwhos) reported
from
Islington, England
@ThreeUKSupport Thanks for your help. I'll try tomorrow. Like I said I don't trust the IVR I got to today, but I've made a payment just in case and it did it has accepted it. I hope you could check it
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Guybrush T.
(@Guybrush747) reported
@brambles21 @uk_domain_names @ThreeUK Very much my sentiment as well. Contract expires in Jan 2022 and GoRoam was about the major feature why I kept with them. If we have to pay roaming now, then that removes the single biggest reason I was a loyal customer for a number of years.
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garthy
(@garthy) reported
@ThreeUK @ThreeUKSupport Why are your SIM only deals for new customers better than I can get as an existing customer looking to upgrade?
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James
(@trymybest18) reported
@SkyNews @ThreeUK Your ‘Go Roam’/‘Feel at Home’ scheme is what has kept me as a customer of yours for years now. It’s a real USP, and getting rid of it is a mistake.
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peter farrell
(@pefarrell) reported
@ThreeUK The only reason for persisting to put up with poor coverage has now disappeared. I will be leaving 3. Hello 02.
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nebskii 🇪🇺🏳️🌈🐝
(@nebskii) reported
from
Brighton and Hove, England
@ThreeUKSupport Such a shame. Three were also different to the other networks when it came to uncapped data and your Roam Free marketing. Now you're as bad as the rest.
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𝙷𝚊𝚛𝚝𝚢
(@andyhart) reported
@ThreeUKSupport LS14 5JZ - I know I’m not having any issues as I also have a Three mobile, which works fine, unless Home Broadband works on a completely different network or something?
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Nicola Kerrison 🏳️🌈
(@NicolaKerrison) reported
@ThreeUKSupport @jamieclarke What changed with costs to you outside the EU? If it's "all out competitors stopped roaming so we are too" just be honest about the business decision. I'm a Three customer and considering leaving.
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Rebecca
(@rebhalp) reported
@ronaldopatrizio @ThreeUK Oh no. We're with Smarty which uses Three network - mind you we won't be going away for a little while until restrictions ease up so won't affect us for a while. Plus I tend not to use phone much when out and about on holiday, and just use hotel wifi.
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↯ tobs
(@blueflops) reported
@RJPJournalism @ThreeUK @toebstruggles they won’t let me down!!
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the london trucker #VOTELABOUR
(@CHARLIElion15) reported
So dissapointedwith @ThreeUK bringing in roaming charges,i have been a customer for 30+ yrs and with never less then 3 contracts running.there is no need for these charges its just greed.i will now as contracts end be moving to another network. So sad☹