3 (Three)

3 (Three) Outage Report in Surbiton, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Surbiton, Greater London, England 11/20/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (13%)

    Phone (13%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Surbiton, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Southall, Islington, Croydon, London, City of Westminster, Hackney, Hammersmith, Hounslow, Fulham, City of London, Paddington, Kensington, Hampstead, Sutton and Redhill.

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City Problem Type Report Time
United KingdomSouthall Total Blackout
United KingdomIslington Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomHackney Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport whenever I phone three they do not help. Taking my money all the time

  • jonny_pearson Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    @ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!

  • OhHeyJacob Jacob (@OhHeyJacob) reported from Hammersmith, England

    @ThreeUKSupport Live in Fulham SW6 and have had zero signal since last night. Website says there's an issue but now I'm worried it's my phone. What's happening and when will it be fixed? Thanks

  • CordonSamsey Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUKSupport Well, supportive Mark. It may be too late. I may forever be the pigeon girl with one arm and a slapped face. As if dating life isn’t hard enough. On the plus side. Turns out arm tartare works a treat with hot sauce. Who knew?

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?

  • karlos437 karl matthews (@karlos437) reported from Kingston upon Thames, England

    @ThreeUK need to speak to uk person who can help!! Foreign call centres:(

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport I am having to pay extortionate direct debit which I can’t afford and no one is helping me. Three is the worst company

  • CordonSamsey Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.

  • CordonSamsey Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUK your live chat service makes want to chew my own arm off and slap myself with it. A carrier pigeon would prove far more entertaining and fruitful. Meh.

  • JoshuaHepple Josh Hepple (@JoshuaHepple) reported from Lambeth, England

    @ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?

  • mrbootle Jason Bootle (@mrbootle) reported from Lambeth, England

    @ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

  • Moham688 محمد عمر أحمد عرمان (@Moham688) reported from Islington, England

    @ArgosHelpers @Argos_Online Dear Sir or madam This is ridiculous disgusting Shamed by Argos I'm trying to to speack to one of the customer service over the phone holding time over 25 minutes to speack to customer service. My provider @ThreeUK will charge me trouble the price

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    Right on time @ThreeUK @ThreeUKSupport the usual daily turn off of data services. It’s like clockwork. You’re a absolute joke of a company. Can no longer even provide the 0.65mbs service! Suppose turning it completely off makes no difference.

  • Jenny_Chu_ Jenny Chu (@Jenny_Chu_) reported from Islington, England

    @ThreeUKSupport 5g service out for 48 hours and counting in EC1 when will this get fixed? This is unacceptable, I’ve never had an outage this long before. Will you be crediting my account for the disruption?

  • adem_andress Adem (@adem_andress) reported from Wandsworth, England

    Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?

  • Proindia6 Proindia (@Proindia6) reported from Hillingdon, England

    @ThreeUK why I am not getting full coverage in my house ..West London Hayes.. its shame on 5g network..not even 2g internet

  • deveena_r Deveena R (@deveena_r) reported from Brentford, England

    @ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?

  • Gcrobb Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • josw2712 John Oswald (@josw2712) reported

    Is @ThreeUK network down again? I’m getting no service in Perth, Scotland

  • VirginiaMcClane Virginia McClane (@VirginiaMcClane) reported

    @ThreeUK thanks for the email telling me As part of your merger with Vodafone, you’ve recently made improvements to your 4G network. When can I expect to get a decent, more than one bar signal?

  • LouMWrites LouM 📚📖📝💻☕️ (@LouMWrites) reported

    Absolute nightmare with @ThreeUK customer service in the last 24 hours. Took me 4 hours last night to sign up to a new contract (website crashed after credit check so spent 2.5 hours on live chat). No sign of contract to e-sign, but I’ve had the order confirmation email. 1/4

  • StjocarrCarr steven carr (@StjocarrCarr) reported

    @ThreeUKSupport NR161HU The data issues still continue. As I drive around I receive data signal then as I get close to home very little. It was never great but I could watch YouTube with neglable buffing now you tube won't even load

  • LeoDiCaprinardo Ricky (@LeoDiCaprinardo) reported

    2025 and my phone signal is on 4G with 1 bar, tossers @ThreeUK

  • charlie__farley Charlie (@charlie__farley) reported

    @ThreeUKSupport any problems. My internet has gone off.

  • kapitanbligh BS (@kapitanbligh) reported

    @ThreeUK when will you be getting 1TB iPhone 16 pros (or even 15 pros) back in stock? I’ve been waiting 9 months to upgrade so far and need 1TB storage. Every other service provider seems to have them in stock. What’s going on? Are you winding down the business?

  • diamondd diamondd (@diamondd) reported from Berrow, England

    @ThreeUK Smarty users (three) have been "experiencing technical issues" for over 24 hours now. Down to under 1mb/sec in TA8 Burnham on sea/Brean area. Any idea when service will be resumed?

  • deborahmalone23 Debbie Malone 💙was Jenkins (@deborahmalone23) reported

    @ThreeUK hi is there a problem with OTP

  • Loulaa1977 Jacqueline Canham (@Loulaa1977) reported

    @iD_Mobile_UK @ThreeUK I've had no calls or texts come through all day today - all have suddenly come through at 6pm - have been left for me from my work, banks, doctors......... this is happening EVERY week. Calls never connect, it is shocking!