3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (22%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Hackney, City of London, Croydon, Kingston upon Thames, Wembley, City of Westminster, Twickenham, Southwark, Caterham, Reigate, Woking, Hammersmith, Kensington and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| City of London |
Phone | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Rup Walker
(@rupinjapan) reported
from
Ealing, England
Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed
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Rihards
(@R5Latvia) reported
from
London, England
@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/
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Nickle Arse
(@Brunts1980) reported
from
City of London, England
@ThreeUK Well im still waiting an update on my official complaint
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🗺Nick
(@bluemoonstar) reported
from
Camberwell, England
@ThreeUKSupport Can you answer my question directly please. I wish to make a complaint and want to know how. I'm sick of repeating myself.
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUKSupport Strange how the call drops and your request can’t be completed just when compensation it being agreed. Sort your bloody network out! It’s a disgrace! I won’t be giving you another penny.
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Victor Negri
(@landbruce) reported
from
Paddington, England
@ThreeUKSupport Hi Jen. Yes... and in my house we could never get more than 4m/s. Very frustrating
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Simon Dunmore
(@SimonDunmore) reported
from
Paddington, England
Nice one... @ThreeUK is this yet another customer throwing himself overboard!
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Ruth Elleson
(@RuthElleson) reported
from
Camberwell, England
@hollieenelsonn @BenThapa82 @ThreeUK Appreciate this doesn’t solve the problem, but I’ve turned mine onto 3G only a few days ago and it works fine for most things.
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C
(@CB_XIIIXVI) reported
from
Islington, England
@ThreeUKSupport Your connection is shit, your customer service is shit and your pricing is shit. If there’s any way to transfer my contract to EE tell me, I beg. Constantly having to put my phone on airplane mode and back to get internet is tiring.
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Aaron L. 🏴
(@_Aajl) reported
from
Camberwell, England
@ThreeUKSupport 2/3 max at any time, it's more the promise of 5g and it not being available that's the issue now
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Phil Crawley
(@IsItBroke) reported
from
Islington, England
@7fivefive @ThreeUKSupport Not quote that bad…
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Blessing
(@KekeBless) reported
from
Hackney, England
If @ThreeUK @ThreeUKSupport don’t sort this issue out today, wallahi I’ll pay what’s left on contract and leave. Kmt.
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Melanie Mack 🇪🇺🇬🇧
(@melaniemackuk) reported
from
Camden Town, England
@ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!
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Standing Ovation Choir Ltd
(@ChoirOvation) reported
from
Islington, England
@Relish @ThreeUKSupport @ThreeUK Predicting advice of: Call customer service Reset your modem Take out the sim and clean it in your modem #overit #excuses #3mobile
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Victor Negri
(@landbruce) reported
from
Paddington, England
@ThreeUKSupport Thank u for your reply Jen. It is not my phone... it is my relish. Have tried changing all the positions of my router and nothing. Have been calling you guys but it was said to me that I have a bad signal and apparently the signal in the area is indeed bad. :/
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Richard Burnett
(@RBurnett348) reported
from
Hackney, England
Not sure whether it's just @ThreeUK or whether it's the whole UK mobile network, but when I'm on a train into London and my signal keeps dropping out it feels a bit... pathetic.
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CheeseClubMCR
(@CheeseMcr) reported
from
Camden Town, England
@ThreeUK shocking signal today
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Fritha Hookway
(@FrithFrith) reported
from
Camberwell, England
Hi @ThreeUK I am continuing to receive bills for a mobile contract I cancelled 10 months ago. Can someone contact me urgently to rectify this. I am no longer a customer and would appreciate clearing this up.
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Lori Haley Fox
(@lorihaleyfox) reported
from
Paddington, England
@ThreeUKSupport @ThreeUK 2/2 I understand that people steal - but seriously - set up an area in your store where customers can hold the phone they’re about to purchase. IT’S A PHONE. You hold it to use it!!!! Not a happy customer.
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Hennebry
(@HennebryRob) reported
@ThreeUKSupport I sent a complaint form....it said they MAY contact me within 7 working days. I'm not calling that number again to spend my day on hold. DM me ill give you my number, you guys call me. Its 2 weeks trying to get any sense or solution. I'm done!
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Karen is Correct
(@GetMeAManager) reported
@fuckthefacemask @ThreeUKSupport Let me get this straight. YOU rack up a bill. YOU don't pay for the service. Three restrict you and you blame Three for it? Yes, Christmas is coming, but that doesn't let you off not paying a bill. Are you stupid?
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Emma Thorpe
(@EmmaEileen1) reported
@ThreeUKSupport are you having issues with your service? My signal has been on one bar for 3 days now & when phoning people it’s silent/doesn’t go through & if I do get through, it cuts me off! I attempted to listen to music at the gym & that wouldn’t work either on 4/5G 😭
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Ben Taylor-Fuente
(@theIPAref) reported
@ThreeUKSupport “We’re keen to help, tell us more”. “We can’t help”. Why bother saying you could help then?
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Simon Saunders
(@SimonSaunders77) reported
from
Herefordshire, England
@ThreeUKSupport No there isn’t thanks. I rang to cancel two of my lads’ sim only deals as they now have monthly contracts with you, and STILL had to sit through the sales pitch about other contract options. You also hadn’t updated our address after being told twice. It’s just poor. Thanks though
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Duke Ragetroll
(@dukeragetroll) reported
Oi, @ThreeUKSupport this is urgent and important. We can't call from my phone either. What is going on? This is not the service we are paying for. She needs to call her grandmother and we presently have no way of doing this.
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Gemma Smith
(@gemms1) reported
@ThreeUKSupport I’ll try but im v busy and as I have already wasted 6+ hours on the phone to you this week with no resolution, only more lies/no answers to my V simple questions. Over 1.5 hours last night, most on hold while he “checked” things, only to come back with irrelevant info and deals
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James Bowers
(@jbgbowers) reported
@ThreeUKSupport Hiya, since upgrading to the latest iOS on Thursday night my phone is only connecting to web based services whilst on Wi-Fi. Is this a common issue and how can I correct the problem? Thanks James
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h☘️
(@HelenaHone) reported
@ThreeUK ur signal is shite !!!!
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Steven Potatoes
(@PotatoesSteven) reported
@ThreeUKSupport When I try to make outbound calls I get the bizarre message "You can no longer dial 153 from your Three handset. Please redial using 118 313 to connect to the Three international directory service." I am in the UK, dialing UK numbers from a UK phone. Help.