3 (Three) Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at 3 (Three)
3 (Three) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hammersmith, Paddington, Guildford, City of Westminster, London, Epsom, Croydon, Kensington, Hackney, Islington, City of London, Kingston upon Thames, Wembley, Twickenham and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Paddington |
Total Blackout | |
| Guildford |
Wi-fi | |
| City of Westminster |
Phone | |
| Hammersmith |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK Be nice if I could actually get 3 or 4g. Signal has been terrible for ages.
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Geo
(@geometric) reported
from
Kensington, England
@lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUK @theebillyporter @AdwoaAboah_ @LondonFashionWk @csm_news Lies! Doesn’t support 3G never mind four or five!
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Lewis John Harvey
(@lewisjohnn) reported
from
Hackney, England
@ThreeUKSupport Pretty much everywhere I go, my postcode is N16 5PF but it’s particularly bad around the Manor House, Angel, Kings Cross and Covent Garden areas .. my phone says I have full 4G and nothing loads. I have an iPhone XR 64GB .. I also pay £46 a month so really I expect it to work
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Geo
(@geometric) reported
from
Paddington, England
@ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭
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Bundy
(@bunnah87) reported
from
Lambeth, England
@StevenKelly82 @ThreeUK It’s just so shit
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Chemmy Alcott OLY
(@ChemmySki) reported
from
Richmond, England
@ThreeUK terrible customer service and no loyalty to remaining customers 😡😡
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Matthew John Earley
(@o0MattE0o) reported
from
Yiewsley, England
@ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...
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Stoil Timchev
(@StoilTimchev1) reported
from
Camberwell, England
@ThreeUKSupport I was over charged ina number of occasions so I paced a cap on my account. However I continued to get overcharged (x7 the amount) and when I rang to double check you never placed a cap for me. Then reassured me that you won’t charge me and 4 days later I got charged anyway
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The Crazy Stewart Ukle Kaycee
(@KayceeThePrettY) reported
from
Brentford, England
Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .
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Mike Fethers
(@fevington) reported
from
Paddington, England
Hi @ThreeUK let’s have an honest chat about how bad your service has become in the last two years. Poor or no 4G coverage across most of central and west London. Five bars but no actual data connection. Coverage maps that are just made up!
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@OliversSherbs @ThreeUKSupport They’ll blame your handset or sim and ignore the fact that their signal is virtually non existent in most of the country.
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Marco London
(@MarcoFitnessLDN) reported
from
Camden Town, England
@ThreeUKSupport THATS IS A STUPID ANSWR ! YOU ALWAYS HAVE THE SIGNAL BAR JESUS CHRIST !! But i can't make calls/ SMS / or data ! I'm sure but utter ridiculouse reply !!
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUK It looks like the massive **** of a service you guys are turning out!
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@taralawrence21 @Three_Is_Broken @ThreeUKSupport Yeah...leave @ThreeUK they are shit
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Emma Nicholson
(@EmmatheMinx) reported
from
Hillingdon, England
@ThreeUK can you tell me why again ! I have been to Europe yesterday to Barcelona and my phone won’t work , yes data roaming is on and now im going to Prague am I going to have the same issues . Everywhere else around the world on go roam works just not Europe !!!
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Darren Stocking
(@DarrenStocking) reported
from
Tower Hamlets, England
@ThreeUKSupport Round this area it seems consistently poor. Although more central locations in London like Bank, Moorgate etc I get average speeds of 50-80Mbs but here is shockingly slow, especially painful when you're data connection keeps dropping.
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JessieAnna
(@Jessieanna1975) reported
from
Hillingdon, England
@ThreeUKSupport waited all day for my upgrade to be delivered and it has not arrived. I have also not received a email telling me what time it should arrive like you said i would. I have phoned up your customer service twice and had no help. Disgusting service!
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Madhan
(@followcbv) reported
from
Camberwell, England
@ThreeUKSupport Network wide issue confirmed that whole network for U.K. down.
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🗺🇪🇺Nick
(@bluemoonstar) reported
from
Camberwell, England
@ThreeUKSupport I've already got an unresolved complaint regarding this which has boe been escalated to the Ombudsman.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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6h0s7 R3c0n 👻☯️ 👽 😜
(@zenlightened1) reported
@ThreeUKSupport is 5g not supposed to be better than 4g,my mobile broadband is still slow?
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Robert THOMPSON
(@RobertT63939769) reported
@ThreeUKSupport Yeah i think my contract ends in August. But i will be moving soon thats why its being such a pain waiting for calls from brokers etc getting annoying having to walk down the street every time i wanna make a call
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Laura
(@ColeslawraLaura) reported
@ThreeUKSupport I transferred my number from @ThreeUK so your network. Provided the pax but its still active after almost a month so now I'm paying for two phones. I don't know why I'm being overcharged. I haven't gone over my limits of anything but yet my bill is ten pound extra.
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Balaji Krishnamurthy 🇮🇳
(@BKrishnamurthy_) reported
@ThreeUK @ThreeUKSupport Need help to fix my internet issue that I am facing with your network - I have made multiple calls to the customer support and which is of absolutely NO USE but a complete waste of time!
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Cateran
(@Cateran16) reported
@trainfanmatt @ThreeUK Today as 22. (aka 4 days later) they STILL HAVE PROBLEMS..so, just fck off....
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Curly 🇬🇧
(@SaraCurlyWurly) reported
@ThreeUKSupport Yes that's correct it's HP21 area, I've got the Huawei app now, but it's not showing any problems, I've turned it off and on, I've turned my phone off and on, it's been very up and down starting last week, but today it keeps saying I'm disconnected when I'm not!
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Sgt Goat
(@sgtgoat13) reported
@ThreeUKSupport hi trying to cancel a data add on, the app tells you to call, and when I call I'm told to use the app! Neither offer the chance to cancel. How do I do this?
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CaReBEAr
(@rheychjordonio) reported
I didn’t include my hyphenated surname which I don’t normally and now @ThreeUK and I are going round the mulberry bush just to collect my damn sim ffs… just ask me some security questions and we can part ways already🙄
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Curly 🇬🇧
(@SaraCurlyWurly) reported
@ThreeUKSupport Yes, I keep swapping between them, but neither of them seem to want to work, although the app is showing no problem, maybe its just my phone, I will keep trying, thanks!
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Luke⭐⭐
(@Luke41010101) reported
Oh please @ThreeUK do is a big favour and by my contract out from @VodafoneGroup signal is absolutely shocking and cost me an absolute fortune got to wait till next year to change as well 😭😭 #ineedThreemobile #vodafonerichnetwork