3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Total Blackout (20%)
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Phone (20%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hackney, London, Islington, Hammersmith, City of London, Croydon, Kingston upon Thames, Wembley, City of Westminster, Twickenham, Southwark, Caterham, Reigate, Woking and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Islington |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou
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Matty
(@Hempomatt) reported
from
Hackney, England
@Just_Zills @JeffreyDeontay Will have to watch later mate. I’m with @ThreeUK and evidently their network coverage is awful
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
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julz
(@julz_media) reported
from
Hackney, England
@ThreeUK phone not working can’t get through to network
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company
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Keron Proverbs
(@KeronProverbs) reported
from
Lambeth, England
@ThreeUK The worst
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Political Animal
(@politic_animal) reported
from
Ealing, England
@ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?
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Leandro Poulain
(@leandrovitor) reported
from
Camberwell, England
@ThreeUK hello! Im receiving 3 calls per day from you guys to switch to Three. I’m not interested, before I can ask to withdraw my number from the list, they hang up the phone. I’m hating Three right now
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Mitch
(@Coastermitch) reported
from
Hammersmith, England
So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
@ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't
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IamCrypto Tips and tutorials
(@IamCrypto16) reported
from
London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
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Mark
(@edwarrditis) reported
from
Hounslow, England
Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.
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Keron Proverbs
(@KeronProverbs) reported
from
Camberwell, England
@ThreeUK @ThreeUKSupport rubbish network no support no help team not putting notes down. I asked for callbacks last month, but still nothing. Phone cut off signal was down, and then you cut my line. Can't work properly can't do much as society made phones important. No one join!
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Matty
(@Hempomatt) reported
from
Croydon, England
@ThreeUK are actually ******* hilariously bad
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Moley
(@marinnamolseed) reported
from
Hackney, England
@ThreeUKSupport I have spoken to them already, they are unsure why this has happened as they never have issues in store online purchases. I’m more concerned about putting in a complaint about this whole ordeal.
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Moley
(@marinnamolseed) reported
from
Hackney, England
@ThreeUKSupport mobile was stolen yesterday, paid upfront costs to get a new device delivered today. It’s now not coming with no explanation. Guy on the phone says it’s not his problem. That is not okay…
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Chris von Eitzen
(@digitaldownfall) reported
from
Merton, England
So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…
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Keron Proverbs
(@KeronProverbs) reported
from
Camberwell, England
@ThreeUKSupport I genuinely hate what I've experienced with three and I want out soon as I can solve this I'm leaving and taking my 10 family members who also having issues off your network. I don't want to give money to anyone who can't be human when you ask for patience and support
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Humphreys MBE
(@GarethMBE) reported
@ThreeUKSupport Hi I have paying 10.00 a month since June. Your Pay as you go is not working in Australia either. I am aware of the allowances etc. However you never took the money out my bank and hence no three. Its disgusting to be honest had to get a Aussie SIM
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lyndsay💗x
(@lyndsaysbeauty2) reported
@ThreeUKSupport I tried to do this and call on Tuesday no one answered the call and I was waiting for an agent to answer the chat for over 15mins?. This is my point with the bad customer service. Three know the issue Three are supposed to contact me but now me as the customer have to contact?
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Becca 🧟♀️🍂🧛🏻♀️
(@becca_woods_) reported
Someone remind me why I pay @ThreeUK so much money a month to NEVER have any phone service 🙄 Might just have to switch to Tesco mobile at this rate after putting up with it for so many years
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Darren Senior
(@DarrenSenior9) reported
@ThreeUK Signed new contract yesterday for the S22, now thus morning I received an email telling me thus is now out of stock shocking service and now I can't even get another as it says we're processing your upgrade. What upgrade I thought there was no stock.
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Patrick Power
(@Patrick55028492) reported
@ThreeUKSupport Hi, I have Three 5G broadband at N22 8DN. Very slow speed recently. When can I expect normal service to resume?
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(@nilid69) reported
@ThreeUKSupport Hey please can you turn the 4G in Sheffield back on? Even w. perfect signal it's been sub-6mbit for weeks, but now won't even go above 1 which is unworkable, barely able to open twitter to send this even with multiple 4G hub restarts, pls fix?
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Jay Scott
(@JayScot27306979) reported
@ThreeUK Literally the worst SIM company ever invented. Unfortunately I live with my mum, and unfortunately she won't switch from 3. Network always down, can't exceed 1mb/s download when we should be on at least 20. Signal is always shocking can never get a connection, literally -100/10!!
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Prabhu Sahai
(@prabhu_sahai) reported
@ThreeUKSupport When can we expect the 4G & 5G network be resolved in M13 area. Internet has been down since yesterday
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Tracey86
(@TRS1986) reported
@ThreeUKSupport Shocking customer service. You owe me money but I get a letter to say you’re passing my account to a debt collection agency! Despite being told on 14/11 the account be closed it still hasn’t been done. Apparently it’ll take 48-72 hours. I’ll believe that when it happens!
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Shaun
(@LfcShaunjudge) reported
Sign up to @ThreeUK 5G availability notifications.. In sign up it says details will ONLY be used to notify me of 5G availability... Well that's a massive lie and as you lie I will never trust or use you... All correspondence now go direct to spam... Your loss....