3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Southall, London, Fulham, Hammersmith, Southwark, Hounslow, Wandsworth, City of Westminster, Wembley, Islington, Hackney, Chertsey, City of London, Paddington and Mitcham.
| City | Problem Type | Report Time |
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| Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Abi Aldridge
(@abiialdridge) reported
from
Islington, England
@ThreeUKSupport Appreciate your help but it’s not really good enough tbh- think it’s time to cancel after the shocking customer service I’ve had recently. Lied to by a store, hours wasted on the phone & now I can’t even get my money back (for YOUR mistake) without wasting more time on the phone.
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Emily Hunt
(@emilyinpublic) reported
from
Hackney, England
@ThreeUKSupport I don’t want to hear that you’re sad: I want a solution. I want someone from @ThreeUK to put my new iPhone 11 in my hand today. It’s really very simple.
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Jane Means
(@janemeans) reported
from
Islington, England
@ThreeUKSupport Not sure. Is there any update as im@having major problems
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John O'Hare-Price
(@JohnOHarePrice) reported
from
London, England
@ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet
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🗺Nick
(@bluemoonstar) reported
from
Camberwell, England
@ThreeUKSupport Jacq, how about all the way along the river from Battersea Bridge to Blackfriars. Really really poor.
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Spencer
(@skkthfc61) reported
from
City of London, England
@ThreeUKSupport Your service is London is somehow getting even worse. Any chance of being less useless. Obviously no need to put yourselves out
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PelhamB
(@PelhamB) reported
from
Wandsworth, England
@ThreeUKSupport I have had enough of this. Please provide me details of how to make an official complaint to OFCOM about this .
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Emily Hunt
(@emilyinpublic) reported
from
Hackney, England
@ThreeUKSupport I did that. Except it takes 48 hours so I still can’t go and get this sorted. Customer service suggested I take a new contract, port my number across and cancel my old contract. If that’s the only way, the new contract won’t be with @ThreeUK.
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UPGRADIAN Jack 🔶
(@jackbremer) reported
from
Wandsworth, England
@ThreeUKSupport Done this dance already, it never worked, nobody can be expected to turn off all notifications for every app one by one, and that wasn’t the issue. Your charges are exorbitant and your signal was abysmal over there.
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Abi Aldridge
(@abiialdridge) reported
from
Islington, England
@ThreeUKSupport Ridiculous when you think I’ve been a customer for over 9 years, have recommended @ThreeUK to so many people, got all my family using you and have a second contract with you. Customer service has really gone downhill since I first joined 👎
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eidd
(@EidHagi) reported
from
Lambeth, England
@ThreeUK fix your internet you bastards. Robbery is what your doing to me
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PelhamB
(@PelhamB) reported
from
City of London, England
@ThreeUK am seriously losing patience with appalling mobile signal. Yet again neither 4G or 3G working in London - by London Bridge. And do NOT blame the fact it is busy - that has been the case since before mobiles were invented. #NoServiceHere #NoSignalHere
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IAMPIRUS
(@iampirus) reported
from
King's Cross, England
Really curious to know when @ThreeUKSupport @threeuk will finally provide a good service in king cross before all the customer leave this sh*t services!
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Athletics Statto
(@athleticresults) reported
from
Southall, England
All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!
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PelhamB
(@PelhamB) reported
from
City of London, England
Not even 10:30am and @ThreeUk network has collapsed in C London. Neither 4G or 3G working.
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
Hillingdon, England
@ThreeUKSupport are there issues with your in the #ub10 area being having issues since yesterday on and off. Data connection keeps dropping.
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lauren
(@wanderlaurst) reported
from
City of London, England
@ThreeUKSupport That # routes me to a call center in India & I’m tired of that. I want this sorted, I’m a business account & my business cannot run without internet. I installed hub on Friday & it’s Tuesday and no one has gotten back to me without me pushing. I deserve better service than this.
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Leigh Caldwell
(@leighblue) reported
from
Camden Town, England
@dsquareddigest @ThreeUKSupport I find this frequently with Three. Often, switching flight mode on/off cures it. Other times, it’s just the network being thoroughly broken.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
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Richard Williamson
(@shadlx) reported
from
Camden Town, England
Hi @ThreeUK @ThreeUKSupport can you advise why @Bitly seems to be blocked on your network - it is very annoying
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Terence
(@bravochronciles) reported
@ThreeUKSupport @MiffyJJ I’ve taken you to the financial ombudsman once before and won, and I’ll do it again - the worst customer service in the history of customer service
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Ben Timberley
(@BTimberley) reported
@ThreeUK Your customer service is UNPROFESSIONAL. I have a business account with you - please can one of your representatives call me to sort out a stupidly simple problem? Your online chat team apparently is on the 'old system' and cannot arrange a callback or access my account.
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Kieron
(@kieronjohnson) reported
@Draegarth @ThreeUK No one in UK could vote using the app or mobile number. In the UK we had to call the land line number and the app dialled the mobile number. I’m a three customer and could vote using the landline - as Graham Norton explained.
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Gary Hughes
(@GaryNHughes) reported
@ThreeUKSupport I hope so too! What do I do about a refund for the service I am not receiving?
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Draegarth 💙 👣 🔜 #CFz2022 #AC2022
(@Draegarth) reported
@kieronjohnson @ThreeUK I did get through on my mobile eventually, but it's definitely another sign that Three's network lacks capacity compared to competing networks.
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Paul.N
(@pnearn) reported
@ThreeUKSupport Tks, it says available if my plan was taken before oct 21. I’ve been a customer for years and can see bills back to April 21 so think this must be right but is there a way I can see when contract was taken ?
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Jo
(@JoCollins_x) reported
@ThreeUKSupport why is the 3G, 4G and 5G so bad in SL6? Both me and my partner have sod all! Not really great when we are paying £88 per month for nothing. Even restarting our phones haven’t helped :(
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Ryan Easterbrook
(@RyanEasterbrook) reported
@ThreeUK I just accidentally changed my price plan! I am unable to get in touch with anyone. Please help me!!
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Terence
(@bravochronciles) reported
@ThreeUKSupport @MiffyJJ Total disaster - we all work from home and you can’t even contact us to let us know there are issues. No broadband for over a week, paying for a service I cannot use
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Kathryn 📚
(@MrsJay14) reported
@ThreeUKSupport Ok no problem. However I can use T mobile to do everything (I've called the UK several times when I've manually switched to that network) so it's not a case of the A52 being incompatible to 4G calling. It just won't stick with T mobile. Thanks for your help anyway.