1. Home
  2. ❯
  3. Companies
  4. ❯
  5. 3 (Three)
  6. ❯
  7. Surbiton
3 (Three)

3 (Three) outages and service status in Surbiton, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Surbiton, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent 3 (Three) outage reports came from the following cities: Croydon, Ealing, Hounslow, Southall, and Hammersmith.

CityProblem TypeReport Time
Croydon Internet 18 days ago
Ealing Internet 20 days ago
Croydon Internet 1 month ago
Hounslow TV 1 month ago
Southall Internet 1 month ago
Ealing Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • forestschooling
    Stephen Simpson FSUK (@forestschooling) reported from Kingston upon Thames, England

    @ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.

  • RanjanMallya
    Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?

  • JWBarnham
    James Barnham (@JWBarnham) reported from Wandsworth, England

    @ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.

  • arhessey
    Andy R Hessey (@arhessey) reported from Brentford, England

    @ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!

  • SW19lunchie
    chris crowley (@SW19lunchie) reported from Merton, England

    Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience

  • JoshuaHepple
    Josh Hepple (@JoshuaHepple) reported from Lambeth, England

    @ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks

  • RanjanMallya
    Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead

  • msemmyburrows
    E M M Y (@msemmyburrows) reported from Richmond, England

    @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

  • samanthagsmo
    𝑆𝑎𝑚𝑎𝑛𝑡ℎ𝑎 𝐺𝑒𝑒 𝑆𝑎𝑛 𝑀𝑜 (@samanthagsmo) reported from Wandsworth, England

    @ThreeUKSupport We rang up three back in late July to cancel. We also sent all the equipment back as per the letter we received. Then a few weeks ago we received a letter again we owe money to three, despite cancelling. We rang up again and paid it, which thinking about it we didn’t have to...

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • RanjanMallya
    Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?

  • Hempomatt
    Matty (@Hempomatt) reported from Croydon, England

    Why do you @ThreeUK tell there was good network coverage in Croydon ???

  • pyoulou
    El Ceprino (@pyoulou) reported from Croydon, England

    @ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?

  • Roses_Finds
    Roses Finds (@Roses_Finds) reported from Wandsworth, England

    @ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.

  • mikewooduk
    Mike Wood (@mikewooduk) reported from Spelthorne District, England

    @ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...

  • edwarrditis
    Mark (@edwarrditis) reported from Hounslow, England

    Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.

  • edwarrditis
    Mark (@edwarrditis) reported from Hounslow, England

    Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?

  • jon_warburton
    Jon Warburton. (@jon_warburton) reported from Lambeth, England

    Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.

  • AmandaO100
    MissA.O (@AmandaO100) reported from Lambeth, England

    @ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    B43 Birmimgham Can you sort out bad internet connection pleaze? @ThreeUKSupport @VodafoneUK ....................... @O2 is fine.

  • hellxmade_
    ✨️Steph✨️ (@hellxmade_) reported

    @ThreeUKSupport I need to make an over due payment but due to my number being transferred to EE I'm having trouble finding the option to do that.

  • c_r_5
    C_R_5 (@c_r_5) reported

    @ThreeUKSupport For DAYS on end now, our 3broadband getting 6mbps down (with nearly 1sec of latency) & 35mbps up Customer care been worse than a waste of time, saying it's "congestion" A) I live in isolated rural area with a total of 7 houses B) *If* congested, add capacity

  • IncognitoKali7
    TRIMLESS GOONER (@IncognitoKali7) reported

    @ThreeUK feel “3” to turn on your services I can’t even load google kry alone send a what’s app message this is awful it’s been all day

  • Scottish_jet_79
    McTebow (@Scottish_jet_79) reported

    @JosefNixon @ThreeUK it’s really awful :-(

  • Brenda32074319
    cleopatra Iv (@Brenda32074319) reported

    @ThreeUK morning is there a problem with the network in the M35 area of Manchester I’ve done all I can this end to try and reset it

  • 80iishh
    huey freeman (@80iishh) reported

    @ThreeUK you will NEVER know peace. How can you be doing works in the area, not inform me but then tell me “it’s taking longer than usual” my payment will be taking longer than usual. These man are some cruffs.

  • SMARTYMobileUK
    SMARTY (@SMARTYMobileUK) reported

    @SOAMER @ThreeUK We're really sorry to hear this. There could be a few different reasons why you're experiencing Slow speeds. Please do get in touch with our team, so we can take a closer look and help sort things out.

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    Back in B43 7EQ Great Barr Birmingham @ThreeUKSupport @VodafoneUK Sort the service out 4G 5G both Dire. ALL other networks are fine. No one can access apps.

  • OhDoBoreOff
    TheAmazingMsM (@OhDoBoreOff) reported

    @ThreeUKSupport help! Someone has a Three account in my name and defaulting on payments.