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3 (Three)

3 (Three) Outage Report in Surbiton, Greater London, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Surbiton, England

The most recent 3 (Three) outage reports came from the following cities: City of Westminster, London, Southwark, Tower Hamlets, Croydon, Hackney, Southall, Fulham, Hammersmith, Hounslow, Wandsworth, Wembley, Islington, Chertsey, and City of London.

CityProblem TypeReport Time
City of Westminster Internet 2 days ago
London Phone 2 days ago
Southwark Internet 2 days ago
Tower Hamlets Phone 2 days ago
London Internet 2 days ago
London Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • gundisalvus19
    ๐™ถ๐šž๐š—๐š๐š’๐šœ๐šŠ๐š•๐šŸ๐šž๐šœ (@gundisalvus19) reported from Paddington, England

    Hi @ThreeUK. Guys you need to improve your service, how is it possible to be at home (London Z2) "using the 4G" & I'm not even able to load Netflix on my phone. Honestly, I was considering upgrading, but with this service maybe I'll have to change provider. Thanks ๐Ÿฆพ

  • andrewkeates
    Andrew Keates (@andrewkeates) reported from Merton, England

    Incredible. Iโ€™ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.

  • bluemoonstar
    ๐Ÿ—บ๐Ÿ‡ช๐Ÿ‡บNick (@bluemoonstar) reported from Hammersmith, England

    @mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.

  • thekinaton
    Jason Sensation (@thekinaton) reported from Wandsworth, England

    I'm sure @ThreeUK and @PayPalUK use save customer service handbook. Same old excuses.

  • andrewkeates
    Andrew Keates (@andrewkeates) reported from Merton, England

    @samgwentucker @ThreeUK They wonโ€™t have to work hard to improve the terrible deal Iโ€™m on at the moment.

  • Brunts1980
    Nickle Arse (@Brunts1980) reported from Lambeth, England

    @ThreeUK just to let you know ive managed to move away from your utterly useless service and by doing so got 5 other friends to move. Might not mean much to you but im happy with my result so far! @Three_Is_Broken

  • gothtropical
    lucy (@gothtropical) reported from Islington, England

    @ThreeUKSupport I restart my phone about 15 times a day and the signal just keeps dropping. Itโ€™s awful

  • BenFisherCT
    Ben Fisher (@BenFisherCT) reported from Islington, England

    @efjaebe @ThreeUK EE customers have issues too. All networks have problems in dense areas where a lot of users are demanding higher levels of data than ever before.

  • nshancock
    Nick Stephen (@nshancock) reported from City of London, England

    Iโ€™ve just spent 2 weeks in the USA using the @ThreeUK GoRoam and had perfect signal and fast 4G the entire time. I come back the the U.K. and revert back to the awful slow โ€˜4Gโ€™. Sort it out @ThreeUKSupport - you used the be great. Service in my own country is crap nowadays!

  • bunnah87
    Bundy (@bunnah87) reported from Lambeth, England

    @StevenKelly82 @ThreeUK Itโ€™s just so shit

  • thekinaton
    Jason Sensation (@thekinaton) reported from Lambeth, England

    @ThreeUK where do I send my WiFi bill to. . Not had any issue 3g/4g today so had to pay for BTwiFi. Thanks @Ofcom @BBCWatchdog @Three_Is_Broken

  • aqthelad
    aj (@aqthelad) reported from Merton, England

    @ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too

  • irbenji
    Ben Nuttall ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿš—โšก๏ธ (@irbenji) reported from Paddington, England

    Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!

  • kneeara
    Niara (@kneeara) reported from City of London, England

    @ThreeUKSupport I found out the reason , for some reason you deactivated my sim card before I received the new one which was being sent to fix my network issues. It meant no one at work could reach me all day and I could not make any call.

  • thekinaton
    Jason Sensation (@thekinaton) reported from Lambeth, England

    @articeddie @JanetteMilligan @ThreeUKSupport @ThreeUK They are probably service update emails from @ThreeUK

  • Brunts1980
    Nickle Arse (@Brunts1980) reported from Lambeth, England

    @SimSmithy @ThreeUKSupport @ThreeUK @Three_Is_Broken Yep! I got them down to 6 months free line rental but even that couldnโ€™t stop me from leaving the worst phone provider in the uk!

  • nrshq
    Naresh Vaneshwar (@nrshq) reported from Croydon, England

    Near West Croydon and the internet sucks @ThreeUK. @YouTube videos are suffering to load!!! ๐Ÿ˜ ๐Ÿ˜ 

  • Brunts1980
    Nickle Arse (@Brunts1980) reported from Lambeth, England

    @LatinDJg @Three_Is_Broken @ThreeUK @ddyson3 @ThreeUKSupport I was waiting since August 2019, ust get them to allow you to cancel your contract without charge and walk away!

  • adeymusto
    Adrian Musto (@adeymusto) reported from Brentford, England

    @ThreeUKSupport Hi, itโ€™s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.

  • bluemoonstar
    ๐Ÿ—บ๐Ÿ‡ช๐Ÿ‡บNick (@bluemoonstar) reported from Camberwell, England

    @ThreeUKSupport I've already got an unresolved complaint regarding this which has boe been escalated to the Ombudsman.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • iwatkin
    ๐“˜๐“ช๐“ท ๐“๐“ฝ๐“ด๐“ฒ๐“ท (@iwatkin) reported

    @ThreeUKSupport So now I've been waiting 5 minutes. I'm trying to log in and expecting a password page. Why is the page spinning? It literally makes no sense since it can't possibly be looking anything up in a database. It's just hopelessly broken.

  • BruceBallsx2
    Steven Stevensons (@BruceBallsx2) reported

    @ThreeUK Hello, twice I have contacted you in regards to my bill and the extra costs I was charged for using it aboard. You sent me a text when I landed saying ยฃ5 a day for unlimited data, which I never received, and got charged for data on my sim card that is switched off.

  • CN1991_
    CN1991 (@CN1991_) reported

    @ThreeUKSupport wifi has been broken for a week. Called for support, they said they would replace the router. Was told it would come Tuesday and Iโ€™d need to be in. Didnโ€™t turn up. Called and they said itโ€™s now being delivered Wednesday. It hasnโ€™t. Terrible service.Whatโ€™s going on

  • m82cc
    m82 (@m82cc) reported

    @ThreeUK are u guys calling for discount to old customer. I got a call that looked suspicious and I cut it. Just checking

  • iwatkin
    ๐“˜๐“ช๐“ท ๐“๐“ฝ๐“ด๐“ฒ๐“ท (@iwatkin) reported

    @ThreeUKSupport Your website is phenomenally bad. As someone who has worked exclusively with web technology for almost 25 years, I can tell you that your user experience is severely lacking. I've been waiting over two minutes at some weird "loading" screen that makes no sense.

  • lilyforel
    lilyilly (@lilyforel) reported

    @ThreeUKSupport PO4 0JJ - are there issues? Really patchy mobile data connection all day.

  • DroflowWolford
    DROFLOW (@DroflowWolford) reported

    @AruLored @ThreeUK Hey I have problem of a similar m, I am in Future of you Nov3 2022 and I am pay for 4glte 5g home Wi-Fiโ€™s and I get 2g speed , this boo ****

  • abbbbeyB
    abbey๐Ÿ’ซ (@abbbbeyB) reported

    Will never go with @ThreeUK again!! There customer service is absolutely diabolical and to anyone thinking of going with them I would strongly think twice!๐Ÿ˜ค๐Ÿ˜ค

  • alanbooth1972
    Alan Booth ๐Ÿ’™ (@alanbooth1972) reported

    @ThreeUKSupport Hi, itโ€™s a ZTE 5G router. They have refused to accept that the router is faulty. Iโ€™ve asked for a replacement router to be sent but the answer is no. The contract needs to be cancelled now without a cancellation fee. Iโ€™ve already paid for at least 2 months with no service.

  • equidivine
    michelle (@equidivine) reported

    @ThreeUKSupport I DID YOU HAVE OUT PHONE DOWN ON ME AGAIN AND WONT REPLY TO MESSAGES