3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, City of Westminster, Hackney, London, Paddington, Islington, Croydon, Hammersmith, Hampstead, City of London, Camden Town, Hounslow, Wandsworth, Ealing and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Southwark |
Phone | |
| City of Westminster |
Internet | |
| Southwark |
Phone | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @katebevan Amazing. Haven’t been able to get a decent 4g signal since last year and @ThreeUKSupport and @ThreeUK just ignore it. Still put their prices up this month though. Classy.
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Matthew John Earley BBC (hons)
(@o0MattE0o) reported
from
Yiewsley, England
@ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days
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Alfie ☕ Coffee God
(@QuantumCaza) reported
from
Islington, England
So I can't pay my phone bill because the @ThreeUK site and app and phone number is down @ThreeUKSupport
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James Street
(@JamesPhizKFC) reported
from
Kingston upon Thames, England
@ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@taralawrence21 @Three_Is_Broken @ThreeUKSupport Yeah...leave @ThreeUK they are shit
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK
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serendipity247
(@Serendipity247) reported
from
Hillingdon, England
Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom
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Matthew John Earley BBC (hons)
(@o0MattE0o) reported
from
Hillingdon, England
@ThreeUKSupport No updates ill just take it, its not working as your end.
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David Ratcliffe
(@Edrat77) reported
from
Lambeth, England
@ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.
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Ben Murray
(@Ben_Murray) reported
from
London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
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Adiza Shardow 🇬🇭 🏴
(@adizadiva7) reported
from
Lambeth, England
Same here talk about bad timeline lol @ThreeUK
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serendipity247
(@Serendipity247) reported
from
Hillingdon, England
Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert
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Ben Weaver
(@Muswell_Ben) reported
from
City of London, England
@ThreeUKSupport I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!
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Will Hide
(@Willhide) reported
from
Camden Town, England
@catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @ThreeUKSupport Outstanding customer service. Ordered your Huawei E557 with collections from your Wood Green store. Went there today they said it’s @ your Angel store. It’s not there either. Travelling when shouldn’t and now cannot work from home.
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Kieran
(@kieranhistweets) reported
from
Croydon, England
Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport
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Darren Briody
(@DAZZABRIODY) reported
from
Islington, England
@ThreeUK hi I’ve received post for a 3 account but the person named doesn’t live at my address can u help thanks
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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VictoriaRose
(@VictoriaRose899) reported
@RoyalMailHelp well done 👏 you've won the most infuriating and shocking customer service award from me... And I've had to deal with @ThreeUK. Sorry Three.. you've lost your trophy! Think Royal Mail have managed to top you in the most annoying and disgraceful customer service!🤬
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leah
(@leaaaahtopp) reported
@ThreeUKSupport this still isn’t working, any help please ???
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Julian C
(@JulianC_70) reported
@Kennydy83 @ThreeUK @ThreeUKSupport Same issue here, third day now.
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ryan
(@ryan45187529) reported
@ThreeUK Hi my address is not on your system to try and purchase 5g broadband. House been lived in 18 months and new build house. Couldn’t get your Black Friday offer for £21 for 5g. Can you help?
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KennyDy
(@Kennydy83) reported
@ThreeUKSupport Hi, no I’m afraid. There’s definitely an issue with Three or with TfL/Three. My partner has Three and same. I have also checked on Twitter and some users relate the same experience.. It seems no one knows what’s going on.
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Anisha
(@Posers890) reported
@ThreeUKSupport Shocking awful service by Three on the Twitter platform. Makes no sense to use web chat to ask to correspond in writing. I shall be writing a letter directly to head office so they can see what advice is being given here
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Marianthi Makra
(@marianthux) reported
@ThreeUK hi there. Is there a broadband outage ATM? Our 5G modem isn't giving us any signal at SE5
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Hayley Price
(@hayles1987) reported
@ThreeUK the absolute worst coverage! I have been at my company for 7 years and in the last 2 it has gone significantly worse. 3 bars and 4G yet I can’t load any pages or apps that require data! #joke
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VictoriaRose
(@VictoriaRose899) reported
@Jayno4 @SamsungMobile @ThreeUK They're shocking. We took them to the communication ombudsman &won. We were awarded compensation which they reluctantly paid. We were with them for about 8yrs too. The service went down 19 & it was never the same again. They told us to upgrade & it would be better. It wasn't..
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player21
(@gamerof2032) reported
@ThreeUKSupport slow 🐌 the mobile data isn't reliable