3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (31%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Reigate, London, Woking, City of Westminster, City of London, Hackney, Hammersmith, Kensington, Southwark, Wandsworth, Hounslow, Redhill, Morden, Croydon and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Reigate |
Total Blackout | |
| London |
Internet | |
| Woking |
Internet | |
| London |
||
| London |
Phone | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Wallis Day
(@wallisday) reported
from
Lambeth, England
No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.
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Now Hear This
(@NowHearThisUK) reported
from
Hillingdon, England
priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
In the centre of London and have another day of terrible coverage from @ThreeUK.
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Olly Newport
(@OllyNewport) reported
from
Camberwell, England
@alexodam @benjamin_cook @ThreeUK @Three_Is_Broken I already have unlimited everything for £20pm, it's the issue of speed and reliability, probably over subscribed
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately
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IvernelleSita
(@IvernelleSita) reported
from
City of London, England
@midasreturns @Three_Is_Broken @ThreeUK It’s more. Since Tuesday it’s been like that. And when you call they can’t help you or give you any explanation. No word about why & what is happening @ThreeUKSupport @ThreeUK
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John Dunne
(@Jdunne9407uk) reported
from
Merton, England
@ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months
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Victoria Earl
(@vickiearl_earl) reported
from
Hillingdon, England
@ThreeUK absolutely shocking service on the phone. Trying to cancel an upgrade! The man kept me on phone 35 minutes, unable to understand me or me him! Unable to confirm it was cancelled, told me to call back in 2 days! Blood pressure at boiling point
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Nomaan Ali
(@Nomaan00) reported
from
Wandsworth, England
@ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.
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bog off tories
(@robbie_wallace) reported
from
Hackney, England
@ThreeUKSupport Don’t mean to bang on here but now I don’t even get signal in dalston. Would really prefer that you took care of existing customers and fixed existing issues before moving onto new projects. No point in me having data in my plan that I can’t use
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Sarah Rose
(@sarahjrose) reported
from
Croydon, England
Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately
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Barry
(@uksov) reported
from
Camberwell, England
@ThreeUKSupport why is your 4G so bad in central London, London Bridge and St Pancras area I have to drop the phone to 3G to get any data, you promote 5G, but you haven’t mastered the basics yet, when is this going to be sorted #timetoswitch
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Alex Russell
(@ARussell_11) reported
from
Camberwell, England
@ThreeUKSupport I have a problem across half of London. Shambles to be honest
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KeplerNiko
(@keplerniko) reported
from
City of London, England
@ThreeUKSupport Well that's nice to know I don't get any money back even though you're the one failing to uphold your end of the contract due to 'congestion.' Guess I'll have to find out if the ombudsman agrees. Yes - normally I got bumped to 3G automatically and even deliberately didn't help.
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Matt Capon
(@MattLCapon) reported
from
Camberwell, England
@ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.
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Lifestyle Connoisseur
(@Soldoutpromoter) reported
from
Ealing, England
What have you guys done to the network @ThreeUK this is unbearable
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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GEORGE
(@_gapc) reported
@ThreeUKSupport your signal i has been dire this past month
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daniel bullock
(@xxdabxx) reported
@ThreeUKSupport Another week, still no further along and multiple examples of the worst customer service I have experienced in some time. How do I escalate the matters to someone that can take it seriously and doesn't just keep repeating canned statements
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Kostya L 🇺🇦
(@LawyerKostya) reported
@ThreeUKSupport Thanks Holly, I’ve already been through this with the customer service team. My options are: accept that the connection is bad but at least the contract is cheap; or pay more to another provider and have usable internet.
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TheMoustacheCop
(@CopMoustache) reported
@DelectableDi @ThreeUKSupport I’m with them as well, been with them years and always been good service from them 👍👍
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lucinda
(@lucindaborrell) reported
@ThreeUKSupport I've asked your upgrade team to process the order for the phone you do have and allow me to pick it up from my local store so I have it end of play today. They have refused, so I'll be leaving three when my contract is up after six years as a loyal customer
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lucy ford 🍊
(@lucyj_ford) reported
@ThreeUKSupport hi! my wifi and data have both been down for almost 2 days now and has made working near-impossible. have been told it’s issues in my area but would have appreciated some communication instead of having to ring twice. thanks.
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Sam Jewell
(@SOJewell) reported
@ThreeUKSupport my 4G internet is incredibly slow today in London. Is there something up? I rebooted my phone, and reset some settings
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Pete Wright
(@CSI_Pete) reported
@ThreeUKSupport Hi. Lots of people seem to have this issue. But there’s nothing on MyThree except trying to sell me an upgrade 👍
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Wayne
(@WDC1969) reported
@ThreeUKSupport Sim was sent on Monday and if they cant be tracked that just shows your customer service team lied again. So glad I kept the transcript of the call
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Michael
(@Michael77940753) reported
@ThreeUKSupport Correction its says "your sim card does not allow a connection to this network" when trying to connect to t-mobile. Your help would be greatly appreciated, as I have an important call i need to make back to the UK next week. Thanks