3 (Three) Outage Report in Surbiton, Greater London, England

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Surbiton, England

The most recent 3 (Three) outage reports came from the following cities: London, Teddington, Hammersmith, City of Westminster, Southwark, Tower Hamlets, Croydon, Hackney, Southall, Fulham, Hounslow, Wandsworth, Wembley, Islington, and Chertsey.

City	Problem Type	Report Time
London	Internet	3 hours ago
Teddington	Internet	4 hours ago
Hammersmith	Internet	2 days ago
London	Total Blackout	3 days ago
City of Westminster	Internet	5 days ago
London	Phone	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

• 
  Jade Sharp (@jadesharp1992) reported 6 seconds ago from Richmond, England

  @ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

• 
  Xiaqua-Shiyeon (@xiaqua_shiyeon) reported 44 seconds ago from Lambeth, England

  @virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

• 
  Paxton Road 180🎯 (@PaxtonRoadUpper) reported 4 minutes ago from Wandsworth, England

  @ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks

• 
  Chris Hampson (@chrishampson) reported 8 minutes ago from Richmond, England

  @ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

• 
  Steve Harrison (@stevejh1973) reported 9 minutes ago from Hackney, England

  @ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.

• 
  Don Morgan (@donmorgan007) reported 18 minutes ago from Leatherhead, England

  @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

• 
  Jade Sharp (@jadesharp1992) reported 18 minutes ago from Hounslow, England

  @tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

• 
  Red Beard (@Nickjames820) reported 27 minutes ago from Camden Town, England

  @ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!

• 
  MightyHorace (@HoraceMighty) reported 29 minutes ago from Lambeth, England

  @ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?

• 
  Wal River Lens *waverley at the tower* (@lens_wal) reported 31 minutes ago from Camberwell, England

  £280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts

• 
  dj profile (@djprofile) reported 34 minutes ago from Hackney, England

  @ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬

• 
  Steve Harrison (@stevejh1973) reported 36 minutes ago from Hackney, England

  @ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you

• 
  Olanrewaju Owode ❁ (@owodeone) reported 39 minutes ago from Croydon, England

  @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

• 
  Martin Walker (@MartinWWalker) reported 39 minutes ago from Paddington, England

  @ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?

• 
  Chris Hampson (@chrishampson) reported 45 minutes ago from Wandsworth, England

  @ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

• 
  Don Morgan (@donmorgan007) reported 46 minutes ago from Leatherhead, England

  @ThreeUKSupport But you haven’t helped solve the problem at all.

• 
  PanxoSmart (@PanxoSmart) reported 52 minutes ago from Camberwell, England

  @ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!

• 
  Don Morgan (@donmorgan007) reported 55 minutes ago from Leatherhead, England

  @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

• 
  Red Beard (@Nickjames820) reported 55 minutes ago from Camden Town, England

  @ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!

• 
  Wal River Lens *waverley at the tower* (@lens_wal) reported 59 minutes ago from Camberwell, England

  @ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  robert wilson (@robwilson73) reported 7 minutes ago

  @ThreeUK been told that is is three policy via OFCOM that I have to give my bank account number and sort code over the phone in order to get a refund I’m due, even though I’m a customer, sorry to say. Third call to get the refund I’m due as money taken from my account. Suspect!

• 
  MIGUEL ANGEL (@MIGUELA36758986) reported 7 minutes ago

  @ThreeUKSupport That was never mentioned to us. How is it possible you did it to me in February and to my husband last week? He just got it and he is getting the price increased. We have been upgrading with you for 11 years so we know 3 very well. But this is the last time

• 
  Jade Barnett (@jmfcampbell) reported 7 minutes ago

  @ThreeUKSupport It’s appalling though as it has taken around 10 phone calls by me to realise that the cancellation fee was the issue. Plus my investigations to find out expiry date of contract vs cancellation date. Surely the person who processed the first refund request should have noticed.

• 
  𝗘𝗽𝗵𝗽𝗵𝗮𝘁𝗵𝗮🦅 (@IamNiyiOluwa) reported 8 minutes ago

  If we bottle that ucl final, it simply means @ThreeUK jinxed us😭 cos wtf is going on

• 
  Louis Turfrey (@SciFiGuru) reported 11 minutes ago

  Dear @ThreeUKSupport - whats going on? The service for home mobile broadband has been apalling for the last month and is getting worse. Now it's not connecting at all on any of my devices. Speeds are sub 1 megabit at times. Can't work from home if I can't work from home!

• 
  Ari (@ariabdl) reported 12 minutes ago

  My data is so **** @ThreeUK may Allah ignore you the way you have ignored giving service to my phone.

• 
  Starscream (@1982Starscream) reported 13 minutes ago

  @ThreeUKSupport can you send me a link for a webchat with you? I've had no data signal in my area for 7 months! You've been giving me discounts on my bills to compensate for this and I need this again as the issue is still not fixed.

• 
  Mike @ Recreate (@recreateconsult) reported 15 minutes ago

  @ThreeUKSupport Having spent another 20 mins on the phone with them today I will wait and see. Someone is telling untruths. Deeply deeply unhappy customer here #shockingservice

• 
  SPD (@shedendchelsea) reported 19 minutes ago

  @OliviaBuzaglo @ThreeUK @ChelseaFC Been a customer for nearly 20 years been Chelsea all my life never got a thing off em but a bill!!

• 
  Rik-o-las (@OriginalSchlik) reported 19 minutes ago

  @ThreeUKSupport Being utterly useless as in every single other case we have spoken to you. Michael E is unable to help us. #stayfreefromthreeuk