3 (Three)

3 (Three) Outage Report in Surbiton, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Surbiton, Greater London, England 11/29/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Surbiton, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Kensington, City of Westminster, City of London, Sutton, Southall, Southwark, Hackney, Hammersmith, Ealing, Fulham, Islington, Croydon, Hounslow and Paddington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomKensington Phone
United KingdomCity of Westminster Total Blackout
United KingdomLondon Phone
United KingdomCity of London Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • uksov Barry (@uksov) reported from Camberwell, England

    @ThreeUKSupport why is your 4G so bad in central London, London Bridge and St Pancras area I have to drop the phone to 3G to get any data, you promote 5G, but you haven’t mastered the basics yet, when is this going to be sorted #timetoswitch

  • davidmoritz David Moritz (@davidmoritz) reported from Camberwell, England

    In the centre of London and have another day of terrible coverage from @ThreeUK.

  • Jdunne9407uk John Dunne (@Jdunne9407uk) reported from Merton, England

    @ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.

  • o0MattE0o Matthew John Earley (@o0MattE0o) reported from Hillingdon, England

    @ThreeUKSupport Issues at : UB7 8LZ 3G is little faster than 4G but when I'm at work RG12 1PU I get very good speeds. So don't want to turn off 4G

  • davidmoritz David Moritz (@davidmoritz) reported from Camberwell, England

    Well your customer service is like your service @ThreeUK. I’m off to @ee

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from City of London, England

    @midasreturns @Three_Is_Broken @ThreeUK It’s more. Since Tuesday it’s been like that. And when you call they can’t help you or give you any explanation. No word about why & what is happening @ThreeUKSupport @ThreeUK

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    @ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately

  • MattLCapon Matt Capon (@MattLCapon) reported from Camberwell, England

    @ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from City of London, England

    @ThreeUKSupport It happens everywhere. I need to be connected to WiFi if I want to do anything. Tried switching off my phone few times. Still have no connection & network is not working at all

  • gursharnkbassi gursharnkbassi (@gursharnkbassi) reported from Camberwell, England

    Seriously considering to change my network provider @ThreeUK is very slow... 😡

  • OllyNewport Olly Newport (@OllyNewport) reported from Camberwell, England

    @alexodam @benjamin_cook @ThreeUK @Three_Is_Broken I already have unlimited everything for £20pm, it's the issue of speed and reliability, probably over subscribed

  • antoniodelafe Antonio de la Fe (@antoniodelafe) reported from Camberwell, England

    .@ThreeUKSupport I would like to know what is so wrong with data in your network. Often have only 3G and even when I have 4G reception data just doesn’t seem to work or works incredibly slow. I’m basically paying for data I can’t barely used or when used is unpractical …

  • stephweller97 Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • keplerniko KeplerNiko (@keplerniko) reported from City of London, England

    @ThreeUKSupport Well that's nice to know I don't get any money back even though you're the one failing to uphold your end of the contract due to 'congestion.' Guess I'll have to find out if the ombudsman agrees. Yes - normally I got bumped to 3G automatically and even deliberately didn't help.

  • sarahjrose Sarah Rose (@sarahjrose) reported from Croydon, England

    Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔

  • Nomaan00 Nomaan Ali (@Nomaan00) reported from Wandsworth, England

    @ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    @ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately

  • vickiearl_earl Victoria Earl (@vickiearl_earl) reported from Hillingdon, England

    @ThreeUK absolutely shocking service on the phone. Trying to cancel an upgrade! The man kept me on phone 35 minutes, unable to understand me or me him! Unable to confirm it was cancelled, told me to call back in 2 days! Blood pressure at boiling point

  • Soldoutpromoter Lifestyle Connoisseur (@Soldoutpromoter) reported from Ealing, England

    What have you guys done to the network @ThreeUK this is unbearable

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • IamWillAnnear Will Annear (@IamWillAnnear) reported

    @ThreeUKSupport how do I speak to a UK based customer service rep please? I've been trying to sort out my wife's contract for 3 days and have gotten nowhere.

  • owoflanagan Oscar O'Flanagan (@owoflanagan) reported

    @ThreeUKSupport maintenance outage near West Brompton, London. How long until service is restored? I am using a mobile broadband hub and have had no internet access since Thursday.

  • ZowskiiRS ⛧ Ryan | Zowskii ⛧ (@ZowskiiRS) reported

    @ThreeUK @ThreeUKSupport Please sort your network out so i can play pokemon go again without needing wifi. 🙃

  • brett_1995 Brett Schofield (@brett_1995) reported

    @ThreeUKSupport We’ve already done that once, my phone, my sisters phone and the home broadband all still have the same issue when connecting to the three network here at home, elsewhere it’s fine. I’m not sitting here all day going through the same troubleshooting over and over again!

  • neasan Neasan O'Neill (@neasan) reported

    @ThreeUKSupport Sorry, did not see you had replied, I am still having this problem, I've had this SIM for at least 5 years but might be closer to 8 or 9, I can get texts from people just not services (like verify your number messages)

  • BeRodTM BeRod (@BeRodTM) reported

    @RAC_Care I want @ThreeUKSupport to tell me of there Is an issue with the line as saying you are not aware of anything isn’t helpful. Surely someone could test the line.

  • oegbe Egbe Omorodion (@oegbe) reported

    I don’t understand why people still use @ThreeUK . Avoid this network for your own peace of mind.

  • _Jac_11 M.L. (@_Jac_11) reported

    The @ThreeUK network has to be the worst network for mobile data I’ve ever encountered. Everywhere I go in the camper van, I try to connect, and it’s either crap or non existent. Check their site and they say ‘we are fixing a problem in this area’ - It’s every fecking area, ffs.

  • chezdon1997 Chezdon (@chezdon1997) reported

    Twitter poll: Do you use 5G on your mobile handset? I turned it off because it is unbelievably slow and sucks my battery to buggery. @ThreeUK

  • GuzzRav Teagan Guzzinati-Ravetta (@GuzzRav) reported

    @ThreeUKSupport TR15 2AJ any idea when you expect the team to resolve the issue “We’re fixing an issue with our network in this area”. Can’t seem to pick up 5G