3 (Three)

3 (Three) Outage Report in Surbiton, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Surbiton, Greater London, England 02/10/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Surbiton, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Croydon, London, Hackney, Southwark, Hayes, Kensington, City of Westminster, Woking, Hounslow, City of London, Islington, Tower Hamlets, Guildford, Merton and Southall.

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City Problem Type Report Time
United KingdomCroydon Total Blackout
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomSouthwark Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • CFCJourno Paul Lagan (@CFCJourno) reported from London, England

    I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones

  • BabyfaceLau Lauren Turner (@BabyfaceLau) reported from Croydon, England

    @ThreeUKSupport Nope never! Very confused 😂

  • editorlewisnunn Lewis Nunn (@editorlewisnunn) reported from Ealing, England

    Absolutely fed up with @ThreeUK now...been with them for years and constant reception & data problems. Time for a change!

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    @ThreeUKSupport is there are problem in Hackney with 4g as it’s been really bad and weak signal. Codes E5, E8 @ThreeUK

  • JakeFCohen Jake Cohen (@JakeFCohen) reported from Kensington, England

    Here’s @ThreeUK claiming they don’t have enough £££ to invest in or properly support the @Lionesses, so instead are trying exploit their success for free. Right, the same @ThreeUK that announced annual revenues of £2.4 billion in March + whose parent company has £125b in assets.

  • tonytheplumber1 Tony Dempster (@tonytheplumber1) reported from City of London, England

    @ThreeUKSupport we have a Relish Box but it’s not giving WiFi signal. We have reset box etc but still not working. Is network down

  • antjpg Ant G (@antjpg) reported from London, England

    In central London today and seriously crap reception from @ThreeUK as per usual.

  • mattlawley703 Matt Lawley (@mattlawley703) reported from Islington, England

    @ThreeUKSupport I’m trying to create and account to top up but on entering and submitting a password I get my3auth.text.generic.error really frustrating. Just want to top up for a mobile WiFi device. Help!

  • juniperchick juniperchick (@juniperchick) reported from Hammersmith, England

    Been a weekend of internet hell. Broadband’s broken. @ThreeUK 4G was really patchy to the point there was barely any connection. Still having problems. Please sort it out.

  • Mrs_JRD ▼▲ JΞNNIFΞR ▼▲ (@Mrs_JRD) reported from City of London, England

    @ThreeUKSupport I've had no mobile signal for over a week in my central London office. The website keeps saying it will be fixed on that day yet never does. Shocking service. Extremely unhappy as I cant make or receive any calls. I'm not in the middle of nowhere!

  • _Panz_ Pandora Lloyd Harvey (@_Panz_) reported from Paddington, England

    @ThreeUKSupport I've been a customer for years and years. Yes, WiFi calling and texting has been vital over the last few years, especially now on the TFL network. I'm disappointed that I may have to change to a different provider if you can't offer this service any longer.

  • JakeFCohen Jake Cohen (@JakeFCohen) reported from Brentford, England

    @ThreeUK @Lionesses nah, you’re engaging in a poor attempt at ambush marketing and virtue signalling about “supporting the @Lionesses,” but wont actually spend any of that £4 billion profit on investing in the game or you know, actually supporting the squad

  • JasonWhite09 Jason White (@JasonWhite09) reported from Hammersmith, England

    @JakeFCohen @ThreeUK Totally agree and wouldn’t want to see this as a trend when women’s football is in such an exciting period of potential commercial growth. It only became weird when you started getting bizarre clap backs from a phone network...

  • LorenzoTalotti Lorenzo Talotti (@LorenzoTalotti) reported from Lambeth, England

    @ThreeUKSupport Hi, it still doesn’t work at all. I turned on 4G data under suggestion of a 3 store but still nothing. A week ago it worked very well while I was home, now as soon as I step into my house, it starts not working at all.

  • yiddyuk Yiddy (@yiddyuk) reported from Hackney, England

    @ThreeUKSupport I find that hard to believe given that this issue is ongoing for a few years now so let's sup with the excuses

  • JakeFCohen Jake Cohen (@JakeFCohen) reported from Kensington, England

    @ThreeUK @emmahayes1 just to clarify, @ThreeUK itself earned £2.4 billion last year, your parent company earned £28b. Still seems like enough to properly invest in + support women’s football rather than trying to exploit these athletes’ success for free by using hamfisted ambush marketing tactics.

  • john41539411 john (@john41539411) reported from Ealing, England

    @ThreeUK you keep on cold calling me on my mobile and land line I have nothing to do with you your a bunch of arseholes and stop cold calling and putting the phone down reported

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted

  • JamAndHoney ben leedham (@JamAndHoney) reported from Lambeth, England

    If I didn’t have @ThreeUK Wifi calling I’d be totally cut off. I’m on my second iPhone now and a second SIM and I still get ‘No Service’. The phone doesn’t find the network or the WiFi, so I have to go in to settings and reconnect. 5 min later, same thing. I give up. 😭

  • pedrolamas Pedro Lamas (@pedrolamas) reported from Islington, England

    .@ThreeUKSupport tells me the @ThreeUK InTouch app is being discontinued with no alternative to customers that have poor signal in their homes, unless we change to a new phone. I'm not happy with this and will consider changing both my phone and wife's to a different operator.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Square_Strawb Square-Strawberry (@Square_Strawb) reported

    @ThreeUKSupport It’s to long winded for here, can I contact a Uk call center as everyone I’ve spoken to so keeps saying they don’t have the authority to help with the problem.

  • projectzip Joe Brown (@projectzip) reported

    @ThreeUKSupport Also this happens no matter where in the UK I am. It also affects wifi. Even if I turn mobile data off the wifi struggles to connect. Turning off wifi doesnt help either. This is a well documented issue on the apple forums with this phone.

  • FoxResurrected Sarcastix The Gall (@FoxResurrected) reported

    @ThreeUKSupport Forgive me but that is just giving me the exact same options that led me to the same ineffective web chat: I’m within the cooling off period so I’m just going to cancel the DD with my bank.

  • suduprecordings justin berman (@suduprecordings) reported

    @ThreeUKSupport is there work being carried out in/near SW11? 4g broadband has been extremely slow for most of today. It's never normally this bad...

  • sapphiresteel Christy (@sapphiresteel) reported

    @ThreeUKSupport My broadband Internet is unbelievably slow! Mostly less than 1mbps. I am having to use my phone's hotspot, which works much better! Please help! RG42 1SA. Huawei B535 232

  • suduprecordings justin berman (@suduprecordings) reported

    @ThreeUKSupport It's sw11 2su. Speeds are still slow today too (3.5mbps download, 5.48 mbps upload on last test).

  • Square_Strawb Square-Strawberry (@Square_Strawb) reported

    @ThreeUKSupport What I’d really like is someone to contact me directly about this issue for me Jade.

  • ekelz17 🙃 (@ekelz17) reported

    @ThreeUKSupport @ThreeUK worst network ever

  • gokk1875 Gokk1875 (@gokk1875) reported

    Nothing like paying £35 a month to have the worse internet connection then Ann Franks loft .... cheers @ThreeUK , paying you for **** all atm

  • mtbfoodie Ian Carruthers (@mtbfoodie) reported

    @ThreeUK our mobile broadband has gone from excellent 125mb down to 5mb and unresponsive. Signal strength is good mobiles on three are good too. Almost as if some throttling has been applied. We can’t use the website to contact you, the website won’t let us login please help