3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Hammersmith, Paddington, Guildford, City of Westminster, Epsom, Croydon, Kensington, Hackney, Islington, City of London, Kingston upon Thames, Wembley, Twickenham and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Phone | ||
| Wi-fi |
Community Discussion
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@ThreeUK just to let you know ive managed to move away from your utterly useless service and by doing so got 5 other friends to move. Might not mean much to you but im happy with my result so far! @Three_Is_Broken
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🗺🇪🇺Nick
(@bluemoonstar) reported
from
Camberwell, England
@ThreeUKSupport I've already got an unresolved complaint regarding this which has boe been escalated to the Ombudsman.
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Emma Nicholson
(@EmmatheMinx) reported
from
Hillingdon, England
@ThreeUK can you tell me why again ! I have been to Europe yesterday to Barcelona and my phone won’t work , yes data roaming is on and now im going to Prague am I going to have the same issues . Everywhere else around the world on go roam works just not Europe !!!
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Stoil Timchev
(@StoilTimchev1) reported
from
Camberwell, England
@ThreeUKSupport I was over charged ina number of occasions so I paced a cap on my account. However I continued to get overcharged (x7 the amount) and when I rang to double check you never placed a cap for me. Then reassured me that you won’t charge me and 4 days later I got charged anyway
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Jason Sensation
(@thekinaton) reported
from
Lambeth, England
@articeddie @JanetteMilligan @ThreeUKSupport @ThreeUK They are probably service update emails from @ThreeUK
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Jason Sensation
(@thekinaton) reported
from
Wandsworth, England
I'm sure @ThreeUK and @PayPalUK use save customer service handbook. Same old excuses.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@OliversSherbs @ThreeUKSupport They’ll blame your handset or sim and ignore the fact that their signal is virtually non existent in most of the country.
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Jason Sensation
(@thekinaton) reported
from
Lambeth, England
@ThreeUK where do I send my WiFi bill to. . Not had any issue 3g/4g today so had to pay for BTwiFi. Thanks @Ofcom @BBCWatchdog @Three_Is_Broken
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lucy
(@gothtropical) reported
from
Islington, England
@ThreeUKSupport I restart my phone about 15 times a day and the signal just keeps dropping. It’s awful
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK Be nice if I could actually get 3 or 4g. Signal has been terrible for ages.
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUK @theebillyporter @AdwoaAboah_ @LondonFashionWk @csm_news Lies! Doesn’t support 3G never mind four or five!
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Bundy
(@bunnah87) reported
from
Lambeth, England
@StevenKelly82 @ThreeUK It’s just so shit
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@LatinDJg @Three_Is_Broken @ThreeUK @ddyson3 @ThreeUKSupport I was waiting since August 2019, ust get them to allow you to cancel your contract without charge and walk away!
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Darren Stocking
(@DarrenStocking) reported
from
Tower Hamlets, England
@ThreeUKSupport Round this area it seems consistently poor. Although more central locations in London like Bank, Moorgate etc I get average speeds of 50-80Mbs but here is shockingly slow, especially painful when you're data connection keeps dropping.
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Mike Fethers
(@fevington) reported
from
Paddington, England
Hi @ThreeUK let’s have an honest chat about how bad your service has become in the last two years. Poor or no 4G coverage across most of central and west London. Five bars but no actual data connection. Coverage maps that are just made up!
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JessieAnna
(@Jessieanna1975) reported
from
Hillingdon, England
@ThreeUKSupport waited all day for my upgrade to be delivered and it has not arrived. I have also not received a email telling me what time it should arrive like you said i would. I have phoned up your customer service twice and had no help. Disgusting service!
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Madhan
(@followcbv) reported
from
Camberwell, England
@ThreeUKSupport Network wide issue confirmed that whole network for U.K. down.
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Lewis John Harvey
(@lewisjohnn) reported
from
Hackney, England
@ThreeUKSupport Pretty much everywhere I go, my postcode is N16 5PF but it’s particularly bad around the Manor House, Angel, Kings Cross and Covent Garden areas .. my phone says I have full 4G and nothing loads. I have an iPhone XR 64GB .. I also pay £46 a month so really I expect it to work
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUK It looks like the massive **** of a service you guys are turning out!
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Chemmy Alcott OLY
(@ChemmySki) reported
from
Richmond, England
@ThreeUK terrible customer service and no loyalty to remaining customers 😡😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Curtonthe Radio
(@CurtontheRadio) reported
@ThreeUKSupport Service is deteriorating badly as price goes up. 4 years ago 4G and 25mbps. Now, no 4G at all, sometimes 0.2mbps. Brilliant. (This in a static situation across several years in which the device has not moved ie no excuse). Three's response? <Shrug>
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トト@ロンドン🇬🇧
(@toto_ldn) reported
@ThreeUKSupport When using a THREE sim in London, the signal is shown as 4G, but the app will not load anything and Google search will not work. Please remedy this event.
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Craig
(@Craigy_Bedford) reported
@ThreeUKSupport Yes I am a customer, and I am happy with my phone and contract.
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Alessandro bordoni
(@AbordAlessandro) reported
@UKConsumerRight @ThreeUK sold a contract not to me with my data and bank account. It’s 9 days of calls and anxiety and hired a lawyer. They say they call me back or write and never do. How is it that me the crime victim have all the burden of proof? No support no reassurance.
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Andrew Westgarth
(@apwestgarth) reported
@ThreeUKSupport am I right in understanding, despite it being 2022 and you having apparently the fastest 5G network you STILL don’t support a simple feature like Visual Voicemail??
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KPicks
(@KPicks65) reported
@ThreeUKSupport hi in abroad and can’t use phone. Done all the advice provided still not working
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Elliott Leachman
(@Chameleanuk) reported
@ThreeUK Sunderland was supposed to be one of the first cities for 3's 5G rollout. Many years later this hasn't happened. Indoor 5G is beyond a joke! This will be my final contract, been a loyal Three customer for years, shame their network doesn't live upto their claims
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Ebba Christine
(@ebbachristine) reported
@ThreeUKSupport I’m not even a three customer anymore I just don’t want to be contacted
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Barry Brewer
(@basherdrummer) reported
Massive problems with our @bt_uk fibre broadband and no Open Reach engineer appointments for 2 weeks AND our local @ThreeUKSupport mast is under repair for at least another 7 days! Why me???!!! 😭🔫
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CoolAir
(@CoolAir_UK) reported
@ThreeUKSupport Your office in India cannot understand our colleague who is trying to sort out an issue because she has a disability. We need a UK phone number urgently. You're not returning our messages (for days). thanks