3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, City of London, Kensington, City of Westminster, Woking, Islington, Hounslow, Hackney, Tower Hamlets, Croydon, Guildford, Merton, Southall, Redhill and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Internet | |
| Kensington |
Internet | |
| City of Westminster |
Internet | |
| Woking |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Paxton Road 180🎯
(@PaxtonRoadUpper) reported
from
Wandsworth, England
@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks
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Jacob
(@OhHeyJacob) reported
from
Hammersmith, England
@ThreeUKSupport Live in Fulham SW6 and have had zero signal since last night. Website says there's an issue but now I'm worried it's my phone. What's happening and when will it be fixed? Thanks
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport I am having to pay extortionate direct debit which I can’t afford and no one is helping me. Three is the worst company
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Deveena R
(@deveena_r) reported
from
Brentford, England
@ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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Red Beard
(@Nickjames820) reported
from
Paddington, England
Right on time @ThreeUK @ThreeUKSupport the usual daily turn off of data services. It’s like clockwork. You’re a absolute joke of a company. Can no longer even provide the 0.65mbs service! Suppose turning it completely off makes no difference.
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Josh Hepple
(@JoshuaHepple) reported
from
Lambeth, England
@ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport whenever I phone three they do not help. Taking my money all the time
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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👣🎷बैन डौन्नल्ली
(@saxbend) reported
from
Ealing, England
I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUK your live chat service makes want to chew my own arm off and slap myself with it. A carrier pigeon would prove far more entertaining and fruitful. Meh.
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Proindia
(@Proindia6) reported
from
Hillingdon, England
@ThreeUK why I am not getting full coverage in my house ..West London Hayes.. its shame on 5g network..not even 2g internet
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport Well, supportive Mark. It may be too late. I may forever be the pigeon girl with one arm and a slapped face. As if dating life isn’t hard enough. On the plus side. Turns out arm tartare works a treat with hot sauce. Who knew?
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محمد عمر أحمد عرمان
(@Moham688) reported
from
Islington, England
@ArgosHelpers @Argos_Online Dear Sir or madam This is ridiculous disgusting Shamed by Argos I'm trying to to speack to one of the customer service over the phone holding time over 25 minutes to speack to customer service. My provider @ThreeUK will charge me trouble the price
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Adem
(@adem_andress) reported
from
Wandsworth, England
Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rifat Jawaid
(@RifatJawaid) reported
Dear @3MobilesShop, @ThreeUKSupport, I took 24-months contract for my two children in October for fixed monthly rent. You've started committing fraud by quietly increasing monthly rent for last three months. This is fraud. Fix this before I approach ombudsman #FraudThreeMobile
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Siddharth Arun
(@siddhartharun) reported
PSA: When you cancel a number with @ThreeUK and they offer you a PAC code incase you want to retain the number — DO NOT TAKE IT. If you end up not using the number they won't cancel your account and they'll happily continue charging you. Fraudsters.
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Lucie Beer
(@luciebeer) reported
@ThreeUKSupport Yes, I have tried that, but they are the issue. I didn't know at the time the insurance wasn't three directly.
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Rootofallevil 😈
(@phillgittings) reported
Anyone else had trouble with screen insurance from @ThreeUK for screens on a pixel 6
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WARREN
(@WARPIGY) reported
@ThreeUK @ThreeUKSupport Are you ever going to offer support for the eSIM in Mt @SamsungMobile Galaxy watch 4. You've promised it for so long now.
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Phil Gandy
(@Surreyblade) reported
@ThreeUKSupport Good afternoon. Is there an issue with your website. I have signed in but can’t expand ‘your account’ to see my bills and usage?
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Amy Gill
(@blondie9250) reported
@ThreeUK why am I paying my contract? Your network is shocking I’ve barely been able to send a txt all weekend ! I think you owe a lot of users money back!!!!!!
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Alun Thomas
(@alunT) reported
@ThreeUKSupport I was working in a school on Thursday and Friday last week CF44 9ES and had the same problem. It seems to happen here every three weeks here in CF38 1DX. How many updates do you need to do? My contract is up to I will change network.
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Damian
(@Damreyuk73) reported
@virginmedia Thanks, and yes, me too. @ThreeUK have been an absolute nightmare to deal with. The internet is still not working!
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Rootofallevil 😈
(@phillgittings) reported
@ThreeUKSupport I could do with a bit of support from 3 right about now, if you can't help me here where do I go for some help from you