3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (23%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Hackney, City of London, Croydon, Kingston upon Thames, Wembley, City of Westminster, Twickenham, Southwark, Caterham, Reigate, Woking, Hammersmith, Kensington and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| City of London |
Phone | |
| Hackney |
Internet | |
| Croydon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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南東ロンドンに住む自由人
(@River_LondonSE) reported
from
Camberwell, England
Hi @ThreeUK, someone seems to have opened an account using my company’s name and address. I have just received a confirmation letter of the Direct Debit set-up. Could you help? I can’t get through to your customer service!
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Keron Proverbs
(@KeronProverbs) reported
from
Lambeth, England
@ThreeUK The worst
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#KeepOurNHSPublic
(@SaraSadEyedLady) reported
from
Camberwell, England
@ThreeUKSupport I have contacted the complaint team. I’m waiting for a response.
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Deano
(@BedTaker) reported
from
Richmond, England
Found another place where @ThreeUK’s data signal is absolutely ****! Best coverage my arse!
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Elliot Brough
(@elliotblueboys) reported
from
Camberwell, England
@ThreeUK why could myself and my wife not use our phones last night at the London fireworks, no service wotsoever, even had a message saying your service provider has temporarily turned off your service!!!! Couldn't wish our family and friends happy New Year!!!! Disgusted
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
@ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
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Keron Proverbs
(@KeronProverbs) reported
from
Camberwell, England
@ThreeUKSupport I genuinely hate what I've experienced with three and I want out soon as I can solve this I'm leaving and taking my 10 family members who also having issues off your network. I don't want to give money to anyone who can't be human when you ask for patience and support
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company
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Happy Niall Year 🇺🇦🏳️🌈🏳️⚧️🦖🦕
(@nialltg) reported
from
Hackney, England
@tsamasaurusrex @ThreeUK the WORST. i will when i get my next phone.
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razvan radu
(@razvan_radu_4u) reported
from
Hillingdon, England
@threeuk you are a s**t network… more than a year since no or poor internet at Heathrow T3! SHAME!😡
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Ammar Haj Ahmad
(@AmmarHajAhmad) reported
from
Hammersmith, England
@ThreeUKSupport Can you provide a solution please?
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Stephen Simpson FSUK
(@forestschooling) reported
from
Kingston upon Thames, England
@ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.
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Deepak Sharma
(@depak_sharma) reported
from
London, England
Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.
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george campbell
(@GEECAM) reported
from
Wandsworth, England
@ThreeUK if your call center staff in India fail to answer your question, simply hang up and blame a poor reception issue!
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Elliot Brough
(@elliotblueboys) reported
from
Camberwell, England
@ThreeUKSupport Congested, it was all night and I recieved a message saying my provider had temporary turned the signal off!!!!
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever had to deal with. Please do not use them 😭 absolutely horrific.
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception
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Keron Proverbs
(@KeronProverbs) reported
from
Camberwell, England
@ThreeUK @ThreeUKSupport rubbish network no support no help team not putting notes down. I asked for callbacks last month, but still nothing. Phone cut off signal was down, and then you cut my line. Can't work properly can't do much as society made phones important. No one join!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gagalooooooo
(@GangstaGagz) reported
@ThreeUKSupport I didn’t want a replacement , I’ve been trying to get out of the contract but was told another new 5G sim would help with my signalling issues. The person from 3 sent it, now I can’t even get through to speak to an advisor. What do I do?
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👊
(@HerringT0M) reported
@EE I don't think 5g is particularly worth it ATM. I've had 150Mbps + over your LTE network. And even here in remote Yorkshire, I can still get 100Mbps over band 3 LTE (granted on @ThreeUK as EE don't use band 3 ). But 100Mbps 4g is fast enough for most stuff.
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👊
(@HerringT0M) reported
@EE I don't think 5g is particularly worth it ATM. I've had 150Mbps + over your LTE network. And even here in remote Yorkshire, I can still get 100Mbbps over band 3 (granted on @ThreeUK as EE don't use band 3). But 100Mbps 4g is fast enough for most surff.
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Callum Fludgate
(@fludgate1) reported
@ThreeUK I bought a phone on Saturday and wanted to keep my old number.. gave my pac code etc got told within 2 days it would be ready so pop new sim in.. 6 days later still game up as the wrong number and old sim still has the old network???
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g.s.t.r 2021
(@Gstr2021) reported
@ThreeUKSupport lost signal 8 times since I've been at home.. garbage network
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galatolars
(@galatolars) reported
@ThreeUKSupport You have the worst customer service and you network doesn’t work!!!
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Jordan🎉🛹
(@jordnmckay) reported
@ThreeUKSupport Hello, how do I register a new account on My3? The website and app is just giving me an option to login but not one to register a new account?
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Vicky Strange
(@VickyStrange) reported
Anyone having trouble with @ThreeUK? Internet & signal has gone down over the last couple of days, the very unhelpful customer service team had just told me to reset. Like do you not think I’ve tried that! Can’t wait for my contract to be up so I can leave! #3mobile
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Evan Davis
(@EvanD) reported
from
Penzance, England
@ThreeUKSupport I’m on holidays. I don’t keep a postcode book with me. Pick a postcode in the centre of #Penzance. That’s where it isn’t working. It was also slow on the Isles of Scilly yesterday, but that seems to be due to you not having any 4G coverage at all there!
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COL1N
(@RSRHIGHLANDER2) reported
@burty26 Hopefully I get better signal than what @ThreeUK are giving me 👍