3 (Three)

3 (Three) Outage Report in Surbiton, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Surbiton, Greater London, England 02/10/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Surbiton, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Croydon, London, Hackney, Southwark, Hayes, Kensington, City of Westminster, Woking, Hounslow, City of London, Islington, Tower Hamlets, Guildford, Merton and Southall.

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City Problem Type Report Time
United KingdomCroydon Total Blackout
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomSouthwark Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ispreview hey, so it looks like @ThreeUK have updated their codec for the voice calls, I think they are using Evs like EE? If you ring someone that is on Three, from any other network now, you get high quality calls! It’s great! :-)

  • KronosX81 X2 (@KronosX81) reported from London, England

    @ThreeUK I am supposed to be getting clear 5G signal and coverage but I am barely getting 3G 😡 no matter the area I may be in during the day. If you can’t cope with 5G networking stop offering it until you’re competent to do so as it’s a f’g disgrace. Charging fortunes for 💩.

  • JimboUK71 James Aubrey (@JimboUK71) reported from Sutton, England

    @ThreeUKSupport I’m out of contract now! After 17 years of substandard coverage, poor support I’m leaving. Not receiving the nationwide alert this afternoon, was the final straw!! 😡😡😡 I have my safety to think about!

  • Monkster1978 Ian Moy (@Monkster1978) reported from Worcester Park, England

    Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob

  • r_condy Ryan (@r_condy) reported from Camden Town, England

    @ThreeUKSupport @ThreeUK are THE worst company I have ever had to deal with. Please do not use them 😭 absolutely horrific.

  • stuartITV Stuart Bonathan (@stuartITV) reported from Southwark, England

    🚨 🚨 So looks like @ThreeUK failed to issue the alert at 3pm. Lots of messages on twitter of others who didn't receive the sound or message. Anyone with a 3 phone actually receive it?

  • forestschooling Stephen Simpson FSUK (@forestschooling) reported from Kingston upon Thames, England

    @ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from Camden Town, England

    @ThreeUK @ChelseaFCW @ChelseaFC Thanks for your help on that. Shame an alternative date couldn’t be arranged but unfortunately my surgery cannot be postponed.

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK you really are the worst phone provider around

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK is there a complaints procedure as I am extremely disappointed with the service I have been getting

  • razvan_radu_4u razvan radu (@razvan_radu_4u) reported from Hillingdon, England

    @threeuk you are a s**t network… more than a year since no or poor internet at Heathrow T3! SHAME!😡

  • JrRoss26 James Ross (@JrRoss26) reported from Islington, England

    @ThreeUKSupport I’ve had no service on my phone since this morning. Please advise ASAP.

  • GEECAM george campbell (@GEECAM) reported from Wandsworth, England

    @ThreeUK if your call center staff in India fail to answer your question, simply hang up and blame a poor reception issue!

  • KronosX81 X2 (@KronosX81) reported from London, England

    @ThreeUK wot the heck is going with the blasted network last few months it’s gone worser than it was 15years ago 😡😡😡😤😤 struggling to load a google page Stop paying filthy rich football clubs £50+m per year in sponsorships and focus on the network instead asap 😡😡

  • r_condy Ryan (@r_condy) reported from Camden Town, England

    @ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from London, England

    @ThreeUKSupport So how do I avoid upgrading and remain a customer?

  • SaraSadEyedLady #KeepOurNHSPublic (@SaraSadEyedLady) reported from Camberwell, England

    @ThreeUKSupport I have contacted the complaint team. I’m waiting for a response.

  • MikeM5517 Mike🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦🇬🇧 (@MikeM5517) reported from Worcester Park, England

    @ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact

  • jospehclax Claxhausen (@jospehclax) reported from Hillingdon, England

    @ThreeUK so I had my account compromised, a phone and sim was ordered without my knowledge, once it arrived at my house, I reported it to the fraud action squad, then reported to your fraud department with my crime reference number. Your fraud department never followed up 1/2

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JRJUK JR-J (@JRJUK) reported

    @ThreeUKSupport Im in the UK and the content filter issue started happening over the weekend So I tried logging into my account to turn it back off but I can't, tried on my phone and 2 different laptops

  • alunT Alun Thomas (@alunT) reported

    No internet on the #THREE network again inn CF38 1DX @ThreeUKSupport It was working until 10 minutes ago! More upgrades?

  • Cracka16 Holly Jacob (@Cracka16) reported

    @ThreeUK my phone signal and connection is awful! What’s going on!

  • JRJUK JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport Im in the UK and the content filter issue started happening over the weekend So I tried logging into my account to turn it back off but I can't, tried on my phone and 2 different laptops If I use WiFi then it's fine but the Internet in my house is rubbish so I don't use it.

  • werkware JohnnyP66 (@werkware) reported

    @ThreeUKSupport Why is your customer service so terrible? Last year I spoke to about 6 advisors all giving different answers, utterly clueless. The past 13 days on live chat with numerous advisors promising me my problem would be resolved in 24 hours. Still not resolved.

  • MimsTanisha Tanisha Mims (@MimsTanisha) reported

    @ThreeUKSupport Are you guys done with the network upgrades in my postcode? Because I’ve done all you’ve suggested and it doesn’t change a thing.

  • JRJUK JR-J (@JRJUK) reported

    @ThreeUKSupport Just had a chat with Sunil. He couldn't answer really simple questions and I don't believe my issue has been solved. Please move your customer service centres out of India

  • JRJUK JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport can't seem to log into the 3 app or onto the MyThree section of the website. Yet again you've turned on content controls on my account and I can't even fix it this time...

  • saraweale Sara Weale (@saraweale) reported

    @ThreeUK Why not just provide adequate customer service instead?!

  • TinaTheTurtle1 yikes (@TinaTheTurtle1) reported

    @ThreeUK I have been overcharged for 4 months in a row no one I'm store can help me and neither the store or can I get into my account :))