3 (Three)

3 (Three) Outage Report in Surbiton, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Surbiton, Greater London, England 12/14/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Total Blackout (30%)

    Total Blackout (30%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Surbiton, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Southwark, Reigate, London, Woking, City of Westminster, City of London, Hackney, Hammersmith, Kensington, Wandsworth, Hounslow, Redhill, Morden, Croydon and Hampstead.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomReigate Total Blackout
United KingdomLondon Internet
United KingdomWoking Internet
United KingdomLondon E-mail
United KingdomLondon Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • dukeofpeckham Negro Kevin Owens (@dukeofpeckham) reported from Croydon, England

    Because my phone was connected to my WiFi since yesterday evening I didn't notice the @ThreeUK outage till this morning. I've been with them for 2 years and this is the first issue I've had with them. For what I pay and what I get I'm not going to beat them for the outage.

  • ShavnDaily | 🇲🇦🇬🇧🐐 #CFC 💙 | (@ShavnDaily) reported from Hillingdon, England

    So 3 Network has been down as early as 4:30am .. it’s now Lunchtime for me at work and still no Data or Phone Services available 😤🤔 having to resort to my work WiFi 😭 I have Unlimited Data WTF .. so I’m expecting a days compensation @ThreeUK @ThreeUKSupport

  • thisisemmie EMMIE RAY. (@thisisemmie) reported from Paddington, England

    three network being down is so helpful for us self employed folks 👍🏽 and to think it wasn’t long ago i was looking at changing networks for an phone upgrade...@ThreeUK @ThreeUKSupport

  • BillyCee92 Billy Christopher (@BillyCee92) reported from Richmond, England

    @ThreeUK sort your shit out! Internet is ******

  • jenkinzone Simon Jenkinson (@jenkinzone) reported from Camden Town, England

    @chriskanedev @ThreeUK 👍🏻 actually not a bad idea!

  • SoundWavePapi IG: alefromnatu 🇪🇸 • NASA OCHO CABRONES (@SoundWavePapi) reported from Kensington, England

    So @ThreeUK network is down. Dead.

  • bimBelleXxx jean belle viray (@bimBelleXxx) reported from Southall, England

    @ThreeUK @ThreeUKSupport didnt notice network was down until i left home as i was connected to wifi at home. Thinking of changing network

  • jenkinzone Simon Jenkinson (@jenkinzone) reported from Camden Town, England

    @chriskanedev @ThreeUK Only through a public network on my phone, can’t my laptop.

  • SteveWatsonUK Steve Watson (@SteveWatsonUK) reported from Hillingdon, England

    Hey @ThreeUK what’s going on. No service since last night and zero communication to customers!!! What a disgrace. #threedown

  • londonpussycat jaycee (@londonpussycat) reported from Brentford, England

    @ThreeUKSupport I have had intermittent service for 7-10 days now. Phone calls breaking up, to no service. In the house, no signal. Why did I ever leave EE. I had service literally everywhere. 😡😡😡

  • evnsio Chris Evans (@evnsio) reported from Islington, England

    The @ThreeUK mobile network is down. There's no word from them on Twitter and their status page is down 'for maintenance'. This is exactly how not to deal with an incident. #ThreeUK #threedown

  • steadyeddie2440 eddie cantwell (@steadyeddie2440) reported from Southall, England

    @ThreeUKSupport why no customer information. PR nightmare. No information is unacceptable. Many social media or news outlets to use.

  • jenkinzone Simon Jenkinson (@jenkinzone) reported from Camden Town, England

    @ThreeUK I’m in London, wife in Devon. Neither of us are able to use our phones currently. Our Three home WiFi also down so all home entertainment not working. This isn’t ‘some’ people affected, it’s most if not all. Appalling.

  • SharifOmar3 Mike Oxmaul (@SharifOmar3) reported from Hackney, England

    @virginmedia I appreciate the excellent service This is what good customer service looks like @ThreeUK

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    To those, like me, who are lacking data/internet on the @ThreeUK network, I see that @ThreeUKSupport are stating that the network are having data issues. It's not your phone! It's been down since last night.

  • themib Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

  • steadyeddie2440 eddie cantwell (@steadyeddie2440) reported from Southall, England

    @ThreeUK information is key. PR nightmare. No reason or explanation for outage.

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • wench25 Shawn Little1 Kalina (@wench25) reported from Egham, England

    @BBCBenThompson @ThreeUK @BBCBreakfast I did not realize it was down until I saw your news report - as I am in my house & I use my wifi (not data) // have turned the WiFi off on my phone and it def does NOT connect to the internet 😳 Hope you get a response from @ThreeUK soon !!

  • Adam_Orriss Adam Orriss (@Adam_Orriss) reported from Wandsworth, England

    @ThreeUK where’s the information about your atrocious Notwork issues, all night no 3/4G🤬

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • SaraMcAlliste17 Sara McAllister (@SaraMcAlliste17) reported

    @ThreeUK so disappointed in the service. Phone upgraded on 14th November and still not working. I’ve been hung up on countless times and keep getting told it will be sorted in 24hrs, in 48hrs. Gordon from your Customer Relations team in Glasgow is the only one taking ownership

  • cantbearsed_ Graham (@cantbearsed_) reported

    @atcolin @ThreeUK I was with them once and couldn’t get a signal in house the support guy suggested I knock down a wall!

  • melisa_kx Melisa (@melisa_kx) reported

    @SJ2792 @VodafoneUK @ThreeUK Do NOT move to three! Worst ever, was on live chat for 8 hours and called 5 times they hang up when they hear your problem

  • Sessi1 ten outta five (@Sessi1) reported

    @ooaga_ I have 120GB for £20 with O2. plus Disney+. I used to have unlimited for £18 but that was with @ThreeUK the worst network ever.

  • BetsyBluesBunny Betsyyyy (@BetsyBluesBunny) reported

    Would NOT recommend @ThreeUK at ALL. The three store didn’t cancel my account correctly and now I have to pay so much money because of THEIR mistake. Absolutely ridiculous. What a sad money making scheme.

  • n3ttybt PeanutsCrochet (@n3ttybt) reported

    @ThreeUKSupport this number keeps spam ringing saying there's an issue. Have blocked it, but they keep leaving answerphone messages. 0333 338 1064

  • melissaxoo Melissa Emma (@melissaxoo) reported

    @ThreeUKSupport Yesterday when I spoke to someone on the online chat they assured me that it would be sorted by then of yesterday & I’ve checked today & it’s still not been reversed to my old contract... can’t believe how shocking the service has been!!!! No one can answer me 2/2

  • AlfR_SW6 CFC_SW6 (@AlfR_SW6) reported

    @ThreeUK @ChelseaFC @ChelseaFCinUSA **** off every time you pipe up we lose 3-0

  • Gus755 Paul Davidson (@Gus755) reported

    @ThreeUKSupport I did not pay by card as well, the money was taken by direct debit. I was refused an immediate refund for the extra money taken in breach of the Direct Debit Guarantee. I was also promised a return call from your billing dept. which I never received

  • Paulc2nd Paul Curry (@Paulc2nd) reported

    @ThreeUKSupport It is a rip off. 😡 Customers who can pass a credit check can get unlimited data for £10 for 6 months then £20 after month 7 but customers like me who have bad credit have to pay £35 per month on pay and go for unlimited data. You need to sort it.