3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Islington, London, Hackney, Paddington, City of London, Wembley, Mitcham, City of Westminster, Hammersmith, Epsom, Beckenham, Kensington, Fulham, Southwark and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Rup Walker
(@rupinjapan) reported
from
Ealing, England
Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed
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Liam Nelson
(@LiamGNelson) reported
from
City of London, England
@ThreeUKSupport hi there. I cannot use any data on my phone when I am located at work in EC4M 7AW despite phone saying I have a reasonably good 4G signal. Seems to be fine elsewhere in London though.
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUKSupport Strange how the call drops and your request can’t be completed just when compensation it being agreed. Sort your bloody network out! It’s a disgrace! I won’t be giving you another penny.
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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🗺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@Garryc0nn0r @ThreeUK Absolutely bunch of crooks and they know it! Charging for a service which they dont deliver!
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Blessing
(@KekeBless) reported
from
Hackney, England
If @ThreeUK @ThreeUKSupport don’t sort this issue out today, wallahi I’ll pay what’s left on contract and leave. Kmt.
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Victor Negri
(@landbruce) reported
from
Paddington, England
@ThreeUKSupport Thank u for your reply Jen. It is not my phone... it is my relish. Have tried changing all the positions of my router and nothing. Have been calling you guys but it was said to me that I have a bad signal and apparently the signal in the area is indeed bad. :/
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PelhamB
(@PelhamB) reported
from
Croydon, England
@ThreeUK you are literally the most incompetent mobile network. I returned a home signal box to you on Dec 18th, have provided proof of this TWICE by email and you have still sent me a bill for £75. This is the second time your Norwich centre have lost a returned signal box
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Nickle Arse
(@Brunts1980) reported
from
City of London, England
@ThreeUK Well im still waiting an update on my official complaint
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Phil Crawley
(@IsItBroke) reported
from
Islington, England
@7fivefive @ThreeUKSupport Not quote that bad…
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Standing Ovation Choir Ltd
(@ChoirOvation) reported
from
Islington, England
@Relish @ThreeUKSupport @ThreeUK Predicting advice of: Call customer service Reset your modem Take out the sim and clean it in your modem #overit #excuses #3mobile
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Rihards
(@R5Latvia) reported
from
London, England
@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/
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Lori Haley Fox
(@lorihaleyfox) reported
from
Paddington, England
@ThreeUKSupport @ThreeUK 2/2 I understand that people steal - but seriously - set up an area in your store where customers can hold the phone they’re about to purchase. IT’S A PHONE. You hold it to use it!!!! Not a happy customer.
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Richard Burnett
(@RBurnett348) reported
from
Hackney, England
Not sure whether it's just @ThreeUK or whether it's the whole UK mobile network, but when I'm on a train into London and my signal keeps dropping out it feels a bit... pathetic.
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Paris Preeeerb
(@ValentineMick) reported
from
Islington, England
@ThreeUK your network has been such a piece of fkn shit this past month +... be better
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Victor Negri
(@landbruce) reported
from
Paddington, England
@ThreeUKSupport Hi Jen. Yes... and in my house we could never get more than 4m/s. Very frustrating
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Simon Dunmore
(@SimonDunmore) reported
from
Paddington, England
Nice one... @ThreeUK is this yet another customer throwing himself overboard!
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CheeseClubMCR
(@CheeseMcr) reported
from
Camden Town, England
@ThreeUK shocking signal today
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🗺Nick
(@bluemoonstar) reported
from
Camberwell, England
@ThreeUKSupport Can you answer my question directly please. I wish to make a complaint and want to know how. I'm sick of repeating myself.
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Ruth Elleson
(@RuthElleson) reported
from
Camberwell, England
@hollieenelsonn @BenThapa82 @ThreeUK Appreciate this doesn’t solve the problem, but I’ve turned mine onto 3G only a few days ago and it works fine for most things.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jo
(@JoCollins_x) reported
Are you doing anything to fix your internet and Wi-Fi boxes? I’ve had no connection for nearly a week in and around Maidenhead. Few friends are also having the same issue. Shambles when you’re paying £130 a month for your 4/5G and Wi-Fi boxes for it not to work @ThreeUKSupport
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Laura
(@ColeslawraLaura) reported
@ThreeUKSupport keeping getting cut off live chat, I changed my direct debit date and it still tried to come out, can someone help me sort this out
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Asad🇵🇸
(@asxd_98) reported
Bro is anyone else’s 3 network bugging out??? Sort it ahhttt @ThreeUK
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🕷Francesco Carollo 🇪🇺🇬🇧🇮🇹 3.5%
(@Innovandiamo) reported
@giorgiogilestro @ThreeUK I'm currently in Italy and unlike surprises I am still availing free roaming. I checked before travelling. If I recall well they discontinued the service for recent customers.
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grizlyadams
(@grizlyadams) reported
@ThreeUK are you ever going to fixe the issue in Gloucester - 3 months and counting. If not, I want to cancel my contract with no penalty as it's not fit for purpose.
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David
(@Gooners_EIE) reported
@ThreeUKSupport Guys is there no UK customer service on the phone now??? I cannot talk to these Indian call centres. I want to cancel my contract.
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M Ashraff Samsudeen
(@msmashraff) reported
@ThreeUK their stand and told me that cannot change the plan as I was just 2 days over from the 14 days window and they woukld charge me £240.00 to cancel the upgraded plan, and after that I can buy a new plan from them
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Philip McLoughlin
(@PhilMcLo777) reported
@ThreeUK I currently am in possession of the 1 bar of signal that Shropshire has. Would anyone like to borrow it?
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grizlyadams
(@grizlyadams) reported
@ThreeUKSupport You've looked at at (3 times) and sent me texts saying :- "need more time" "it's fixed" "we can't fix it" "here's a link to the ombudsman" "use 3G instead, it's a 4G issue" "we're upgrading the antenna for a better service!" In the mean time I have to just put up with it?
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Ryan McDonough
(@ryanmcdonough) reported
@ThreeUK still having issues being billed while not being on your network… want the case number?