3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Southwark, Hackney, Hammersmith, Paddington, Guildford, City of Westminster, Epsom, Croydon, Kensington, Islington, City of London, Kingston upon Thames, Wembley and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Wi-fi | |
| Hackney |
Wi-fi | |
| Southwark |
Internet | |
| London |
Total Blackout | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Matty
(@Hempomatt) reported
from
Croydon, England
Why do you @ThreeUK tell there was good network coverage in Croydon ???
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Venkatesh Naidu
(@s_0_u_l) reported
from
Hounslow, England
@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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Rahel Bailie takes content operations seriously
(@rahelab) reported
from
Camberwell, England
Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!
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Matty
(@Hempomatt) reported
from
Croydon, England
@ThreeUK are actually ******* hilariously bad
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jac
(@JackieWarner13) reported
from
Lambeth, England
Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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Jo Higson MA
(@Jo_Higson) reported
from
Hillingdon, England
@ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@ThreeUK I seriously would raise this as an issue
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Richard Crossan
(@crossan_richard) reported
from
Camberwell, England
@ThreeUKSupport Doesn't work on the Northern Line between Borough and Archway - no idea beyond that. Been working fine for years and stopped mid last week.
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El Ceprino
(@pyoulou) reported
from
Croydon, England
@ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?
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Coffee
(@QuantumCaza) reported
from
Islington, England
@ThreeUK please fix your connection man it’s so bad
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
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Mark A. Keller
(@MarkAlexKeller) reported
from
Hillingdon, England
@ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.
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Matty
(@Hempomatt) reported
from
Wandsworth, England
I wish @ThreeUK would have told me they have terrible coverage in Clapham
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Oliver Collett
(@olicollett) reported
from
Ealing, England
Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges
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Matty
(@Hempomatt) reported
from
Croydon, England
Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere
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Darren Woods
(@spinneywoods) reported
from
Croydon, England
@ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age
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Chris von Eitzen
(@digitaldownfall) reported
from
Merton, England
So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…
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El Ceprino
(@pyoulou) reported
from
Croydon, England
Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.
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Mitch
(@Coastermitch) reported
from
Hammersmith, England
So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Susan Graham 💙
(@suzywooziwoo) reported
@ThreeUKSupport Thanks. One of my daughters’ friends had to use this number to notify the police of an assault on a train, so I wondered if it was free due to it being an ‘emergency’ number for people to report concerns. It might be worth looking into making it free. Cheers
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John Harrison
(@PlasticlightS) reported
@ThreeUK why is trying to do anything with your apps or website impossible? Does no one test them? They have never worked.
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Lee Finney
(@leeboi2369) reported
@ThreeUKSupport what is going on with your service in Cardiff? I’ve had 0 service since around 9.30/10pm last night. Now I’m in work in the town centre and still got nothing.
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Kerry Cooper
(@cooper_kerry) reported
@BrokenBennett @ThreeUKSupport They say not, as I'm still rolling. I could pick any contract, but then I would be on a new contract, I was happy rolling to eek out the roaming. The signal is dire here too, so why on earth would I sign up to a new contract paying more, and getting less.
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Greenfingers💙💙💙
(@CuttingsQueen) reported
@ThreeUKSupport The mobile service in Buckfastleigh, Devon has been out for several hours. Do you know when it will be back??
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ThreeisTerrible
(@ThreeisTerrible) reported
@ThreeUKSupport Yes. Got told there was nothing that could be done to improve the service
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SD
(@Llyander) reported
@ThreeUKSupport - Are you guys having a problem with MyThree? First it told me I wasn't registered when I was a few days ago, and now when trying to change my password it keeps saying they don't match even when I am literally copying and pasting them into the fields.
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Matt, M5MAT 📡 🛰
(@M5MAT) reported
@ThreeUK can’t seem to handle me wanting to leave and not go to another provider. They’ll only cancel my contract when I give the STAC code to to my next provider, which isn’t going to happen as there isn’t a next provider.
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Namisan 🦓
(@namisanz) reported
@ThreeUKSupport for the past six months there is no data signal around the triangle in Bristol (top of park Street). The support bot online always just says you are working on the area...
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mister cutts
(@mi5ter_c) reported
@ThreeUK Hi there, how do I log into my account (to see any final bill) when today I have moved elsewhere and when logging in it doesnt recognise the now transferred email. I havent even had recognition from you I have used my PAC, all I got today was you have bad network access.