3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Southwark, Hackney, London, Paddington, Islington, Croydon, Hammersmith, Hampstead, City of London, Camden Town, Hounslow, Wandsworth, Ealing and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Southwark |
Phone | |
| Hackney |
Internet | |
| London |
Internet | |
| Paddington |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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chris froome+
(@floppyrubber) reported
from
Hillingdon, England
@ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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Gregory Mumford
(@gsmumford) reported
from
Wandsworth, England
@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kloud Kitt
(@KloudKitt) reported
@ThreeUKSupport I am akso unable to log in via the three app, and am unable to reset my password. I am only able to login via the automatic login when on a browser, and connected to my mobile data / 4g.
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demoness
(@demones52947340) reported
@ThreeUK are weak. They remove comments they don't like, and ignore the fact that staff treat those with mental illness appallingly. Cue the copy pasted 'sorry you feel that way' dismissal, from the indifferent, mocking, business.
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David Hood
(@davidhood) reported
@ThreeUK - any chance you can actually fix the problem with requesting a new password from your site? I cannot get in an despite speaking with cust serv, still no new pw access!
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Shane radwell
(@Shaneradwell) reported
@ThreeUKSupport Hi been trying to contact you today via webchat so we can discuss this issue I also have another concern that I’d like to talk about with you. Only problem is I only get 30mins to chat during my lunch. So if I can’t contact during the week I’ll have to contact at the weekend.
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Peter Sobocki
(@PSobocki) reported
@ThreeUKSupport Network problems in Walsall WS4 today. Only seeing 1 bar intermittently and WiFi calling symbol is showing. Unable to make calls outside house.
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anyoneinracks!
(@anyoneinrack) reported
@ThreeUK Seem to have "Text delivery reports" added to my bill. What are they? Neverasked for them, never had them as far as I know.
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BlindReaper6666™
(@BlindReaper6666) reported
@ThreeUK worst company and customer services ever!! Complete joke! #pissedoff #poorcustomerservices #crap
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Aashiq
(@A45hiq) reported
@ThreeUKSupport I’m a taxi driver so roam the city a bit. But central part of city it’s a very poor connection
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Mark Downing
(@MarkDowning75) reported
@ThreeUKSupport It's the complaints department (supposedly saying they wont pay my credit to me) according to customer services, just going report to Ofcom. Done trying to deal with Three.
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Ruth Fitch💙
(@sparrowhawk28) reported
@ThreeUKSupport What's going on with the service today? I haven't been able to do anything all morning, and this is the first contact I've been able to make.