3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Hammersmith, London, Epsom, Croydon, Paddington, Kensington, Hackney, Islington, City of London, Kingston upon Thames, Wembley, Twickenham, Southwark and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Phone | |
| Hammersmith |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| Epsom |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport That you’ll get back to me and you never do. I’ve received another letter saying I owe you money for a service I don’t have. I have two phone contracts with you as well. I’ve been complaining about the signal for months and been ignored as have loads of
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Olu!
(@olumontreal) reported
from
Hackney, England
@Threeuk since this lockdown my signal and my calls have been dead slow and cutting off all the time not impressed 🙁
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport Done — by the way your Three Chat service said that the Network Checker is for mobile only, and doesn’t include Three Home Broadband.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Croydon, England
@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport @ThreeUK @Three_Is_Broken In March I ordered your Huawei E5573bs mobile WiFi so as an NHS worker I could work from home. Due to lockdown I couldn’t collect it as your stores closed. Since then you have constantly sent me bills for a service I don’t and never have
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Elena Larkin
(@ELarkin25) reported
from
Richmond, England
@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK That’s great. You’ve even given new phones to non 3 customers. Now how about answering the concerns of customers that have been with you years and are having issues with your network since October.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
It’s a bit rubbish the @ThreeUK Home Signal is only 3G so to use it have to turn phone to 3G only so it won’t won’t roam on to 4G macro cell. Guess useful if local network outage
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
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Phoebe Morgan
(@Phoebe_A_Morgan) reported
from
Islington, England
@katie_khan @ThreeUK I know I’m not even a 3 customer though! But I’m going to switch 😊
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@kevbryan12 @ThreeUKSupport It’s that entire Facebook discussion spanning back a few years. In early 2020 they confirmed they were testing eSIM support, but their responses suggest that eSIM support will not include support for Apple Watch.
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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alittlePsYco
(@andrelereveur) reported
from
Hammersmith, England
@ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @ThreeUKSupport Still not getting back to me about my Huawei E5573bs which I couldn’t collect due to lockdown but still manage to send threatening emails for non payment for a service I don’t even have. Joke company.
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Seán The Pilot
(@F1PLT) reported
@ThreeUKSupport Thank Mark. But, again, a > one hour conversation on chat involves being passed from pillar to post. Pleasantries abound but no one ever actually does anything, just make promises they fail to complete. Was told I’d have a callback - that never happened. Poor service all round.
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Iby
(@SuperIby) reported
@Vitt2tsnoc @VodafoneUK @ThreeUK Ah ****, I'm too far in to cancel my upgrade.
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Anil kumar
(@Anilkum89461062) reported
@ThreeUKSupport If you have limited coverage then people should divert into another network
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Valmikisunilgill
(@Valmikisunilgi1) reported
@ThreeUKSupport Dear sir I told you simply my internet not working properly and you same treat my like 3 costumer service who working there..dear 3 if you fix my internet problem that's good for me if you can't fix doesn't matter I continue with my contract...I am very disappointed sorry forsay
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Matthew
(@mtthwsls) reported
@ThreeUKSupport Still having problems. Can’t be a cache issue if having same problems on app can it?
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Carphone Warehouse
(@CPWTweets) reported
@Matt_Traynor85 @ThreeUK Hi Matthew, this isn't us as we would never call you from a mobile number. We would advise that you block this as it's likely to be a scam. - Kash
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Martin
(@itsmartin2020) reported
@ThreeUK do you even train your customer service staff to listen to your customers? I’m sure every time I speak to one they don’t listen to what I’m saying or are rude!
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A L i 🩺
(@ALi_ALAEQ) reported
@ThreeUKSupport Honestly, i wish i never signed that damn contract! For godness sake 2 months of the same useless information and yet you are CHARGING me and paying for bills without having the phone. you legit ripped me off.
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Leonie
(@LeonieLombard) reported
@ThreeUK I have a contract with three for data only and I am never able to connect in any part of london as soon as I go off the Wi-Fi? I have written in with no response. Why is my account being throttled? I am unable to make use of my 8 gig of data that I am paying for monthly.
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TP
(@ravenspud) reported
@ThreeUKSupport yet again, get good signal on 4g and unable to use it. Feeling ripped off as pay for it and can't use it. So much for investing in the mobile infrastructure!!