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3 (Three)

3 (Three) outages and service status in Surbiton, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Surbiton, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 75% Internet (75%)
  • 25% TV (25%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent 3 (Three) outage reports came from the following cities: Croydon, Ealing, Hounslow, Southall, and Hammersmith.

CityProblem TypeReport Time
Croydon Internet 11 days ago
Ealing Internet 13 days ago
Croydon Internet 24 days ago
Hounslow TV 25 days ago
Southall Internet 1 month ago
Ealing Phone 1 month ago

Community Discussion

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • MissusWebb
    Sarah 🧡 (@MissusWebb) reported from Ealing, England

    @bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈

  • arhessey
    Andy R Hessey (@arhessey) reported from Brentford, England

    @ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!

  • RanjanMallya
    Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead

  • rikscha_
    richard (@rikscha_) reported from Kingston upon Thames, England

    @ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.

  • edwarrditis
    Mark (@edwarrditis) reported from Hounslow, England

    Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ispreview hey, so it looks like @ThreeUK have updated their codec for the voice calls, I think they are using Evs like EE? If you ring someone that is on Three, from any other network now, you get high quality calls! It’s great! :-)

  • COCOCHAPZ_
    C (@COCOCHAPZ_) reported from Ealing, England

    @ThreeUK you lot need to fix up

  • msemmyburrows
    E M M Y (@msemmyburrows) reported from Richmond, England

    @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

  • PaxtonRoadUpper
    Paxton Road 180🎯 (@PaxtonRoadUpper) reported from Wandsworth, England

    @ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks

  • jadesharp1992
    Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?

  • EllieMB1
    Ellie (@EllieMB1) reported from Wandsworth, England

    @ThreeUK is there an outage as suddenly phone has stopped working

  • RanjanMallya
    Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?

  • Hempomatt
    Matty (@Hempomatt) reported from Croydon, England

    Why do you @ThreeUK tell there was good network coverage in Croydon ???

  • music235
    Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • digitaldownfall
    Chris von Eitzen (@digitaldownfall) reported from Merton, England

    So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…

  • s_0_u_l
    Venkatesh Naidu (@s_0_u_l) reported from Hounslow, England

    @ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three

  • iamAbdulz
    A. K H A N (@iamAbdulz) reported from Hounslow, England

    @ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.

  • Roses_Finds
    Roses Finds (@Roses_Finds) reported from Wandsworth, England

    @ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.

  • GEECAM
    george campbell (@GEECAM) reported from Wandsworth, England

    @ThreeUK if your call center staff in India fail to answer your question, simply hang up and blame a poor reception issue!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ClarityClack
    ᗰOOᑎ 🌙 (@ClarityClack) reported

    @Baz69 @ThreeUK Oh this is awful.

  • KMB193
    'Name can't be blank' says x, so that's my name (@KMB193) reported

    @scampaboy @ThreeUK They are awful, and their agents can't help with anything. Told me to go in store, I asked what they can do, agent can't and just said that's my option!!!

  • HavocAgain
    Alex Havoc (@HavocAgain) reported

    @ThreeUKSupport I'm too fed up to complain. I just want to know why the service is so poor in Worcester and WHEN it will be retsored to something like normal? @tomcollinsworcs Please can someone from @ThreeUKSupport reply ... pretty please???

  • GayToryJon
    Jonathan 🇺🇦 (@GayToryJon) reported

    @ThreeUKSupport why do you make it so difficult to do anything online?? Sorting out my upgrade, having been a contract customer for nearly 22 years and it kept going wrong. So I spoke to someone on chat and seemed all good until the chat disappeared on me

  • birminghamandy
    AndrewBirmingham (@birminghamandy) reported

    @VictoriaHa50399 Probably @vodafone again, all of Europe should stop using them because basically if you're a VF or @ThreeUK customer then YOUR contract is paying to give these ******* free phones, starve them of the revenue to do so.

  • ThEUnReaLWuN
    ThEUnReaLWuN (@ThEUnReaLWuN) reported

    After being a loyal customer for nearly 8 years time to cancel my @ThreeUK contact. Pay for TRULY unlimited mobile data then pay EXTRA to #GoRoam as you need data the most on holiday but you only get 12gb!! Absolute joke, it lasted 1 day!!

  • josephsinyor
    Joseph Sinyor (@josephsinyor) reported

    @ThreeUK My new broadband router from NextDayBroadband arrived today, but there’s a 3 outage from day one. Your status page gives no ETA, just “we’re working on it.” Customers deserve better communication and at least an estimated resolution time. Poor first impression.

  • just_lou22
    Louise (@just_lou22) reported

    @ThreeUK is anyone else getting increasingly annoyed with the terrible service from this mobile network. The second my phone switches to 5G there is zero coverage, no internet, no calls - NOTHING! Paying an obscene amount each month for absolute shite

  • babylonlover29
    You Can Call Me Honey (@babylonlover29) reported

    @ThreeUK you have the WORST customer support personnels EVER!

  • ZanwarSwapnil
    Swapnil Zanwar (@ZanwarSwapnil) reported

    @ThreeUK @ThreeUKSupport Home broadband internet services are getting down frequently in last few weeks. The customer support says some work is going on and surprisingly Internet from mobile sim of three works seamlessly fine