3 (Three) Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at 3 (Three)
3 (Three) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Paddington, Camden Town, Southwark, Hackney, Hammersmith, Guildford, City of Westminster, Epsom, Croydon, Kensington, Islington, City of London, Kingston upon Thames and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Paddington |
Wi-fi | |
| Camden Town |
Phone | |
| Paddington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Alex Pollock
(@socialPolly) reported
from
Camden Town, England
@ThreeUKSupport Still not working.
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
Hillingdon, England
@ThreeUKSupport are there issues with your in the #ub10 area being having issues since yesterday on and off. Data connection keeps dropping.
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Spencer
(@skkthfc61) reported
from
City of London, England
@ThreeUKSupport Your service is London is somehow getting even worse. Any chance of being less useless. Obviously no need to put yourselves out
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lauren
(@wanderlaurst) reported
from
City of London, England
@ThreeUKSupport Also, I was promised 5G was in my area but now it’s clear it was anything to make a sale. I’m a business customer with you for mobile, I can’t believe how badly this is being handled.
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Tim English
(@mrtimenglish) reported
from
Ealing, England
@ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job
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Athletics Statto
(@athleticresults) reported
from
Southall, England
All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!
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Alexey
(@resoai) reported
from
Camden Town, England
@ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@vintageshimano @CycleMummy @PompeyCyclist @ThreeUK Sadly they can add missing charges to the period that the original invoice covered and either raise a credit note and rebill that period or issue an additional invoice for the missing charge.
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
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Abi Aldridge
(@abiialdridge) reported
from
Islington, England
@ThreeUKSupport Appreciate your help but it’s not really good enough tbh- think it’s time to cancel after the shocking customer service I’ve had recently. Lied to by a store, hours wasted on the phone & now I can’t even get my money back (for YOUR mistake) without wasting more time on the phone.
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lauren
(@wanderlaurst) reported
from
City of London, England
@ThreeUKSupport That # routes me to a call center in India & I’m tired of that. I want this sorted, I’m a business account & my business cannot run without internet. I installed hub on Friday & it’s Tuesday and no one has gotten back to me without me pushing. I deserve better service than this.
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Abi Aldridge
(@abiialdridge) reported
from
Islington, England
@ThreeUKSupport Ridiculous when you think I’ve been a customer for over 9 years, have recommended @ThreeUK to so many people, got all my family using you and have a second contract with you. Customer service has really gone downhill since I first joined 👎
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@CycleMummy @vintageshimano @PompeyCyclist @ThreeUK That's pretty appalling customer service and any decent service provider should write that off and not bill you for it. But if it was a service that you received they are technically allowed to charge you for it. If you didn't receive it then they are not
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Josh
(@joshmarston92) reported
from
Lambeth, England
@ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫
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I am the hip-hop-a-potamus
(@angelspitten) reported
from
Camden Town, England
@ThreeUK wtf is going on with your network today I've had such spotty reception even though it's saying I have full 4 g
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The Hills Have Reyes
(@reyes) reported
from
Camden Town, England
@StopFundingHate @ThreeUK Don’t be ***** @ThreeUK. From a customer.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
What’s wrong with @ThreeUK in NW3 on Haverstock Hill can’t get any signal
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🗺Nick
(@bluemoonstar) reported
from
Camberwell, England
@ThreeUKSupport Jacq, how about all the way along the river from Battersea Bridge to Blackfriars. Really really poor.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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The People’s Kitchen
(@kitchen_peoples) reported
@ThreeUK We are all on Three here in Whitby - help! 😳
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Chris Moore
(@ChrisMo44540254) reported
@ThreeUK Absolutely unacceptable, will change the network…
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Rheanne Snell
(@RheanneSnell) reported
@ThreeUK what is wrong with your network? I can’t make or receive any calls. It’s not been working for hours now, is this getting sorted.
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Andrew Dallin.
(@adallin) reported
And @ThreeUK @iD_Mobile_UK not working again..... Can't make calls.
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Sutha
(@tsutha19) reported
@katn_03 @ChrisMo44540254 @ThreeUK could be network enginee shortage
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GodsCreation
(@CongoleseBeaut) reported
@ThreeUK is the network down?
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veronica yeoman
(@mrsyeoman) reported
@ThreeUK Not working in Wiltshire
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Anna
(@TGAnnaWade) reported
@Matthew_70s80s @ThreeUK @ThreeUKSupport Oh well, hope they can fix it soon. I'll keep an eye on mine..
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Mischief monkey
(@Monarchofmoaner) reported
@MarkyHawthorne @ThreeUK Repeated defined by UK civil law is the same problem more than once.
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Nigel Edmondson
(@Nigelbpl) reported
@ThreeUK is there a problem with the network I can’t make calls? My post code if FY2 Blackpool