3 (Three) outages and service status in Surbiton, England
No problems detected
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- 3 (Three) generated 0 outage signals in the last 24 hours around Surbiton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 7, 9:05 PM GMT+1.
- Internet (72%)
- Wi-fi (11%)
- Phone (11%)
- E-mail (6%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Surbiton, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, Teddington, Hammersmith, Southall, Fulham, Hounslow, Wandsworth, Mitcham, Epsom, and Ealing.
| City | Problem Type | Report Time |
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Wi-fi | 4 days ago |
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Internet | 5 days ago |
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Internet | 7 days ago |
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Internet | 10 days ago |
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Internet | 12 days ago |
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Internet | 12 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Nicole (@laughinglongest) reported from Spelthorne District, England@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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Mike🇪🇺🏴🏴🇺🇦🇬🇧 (@MikeM5517) reported from Worcester Park, England@ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact
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Ellie (@EllieMB1) reported from Wandsworth, England@ThreeUK is there an outage as suddenly phone has stopped working
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Jason Bootle (@mrbootle) reported from Lambeth, England@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?
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Kev Galvin (@GalvinKev) reported from Lambeth, England@ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2
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jac (@JackieWarner13) reported from Lambeth, EnglandPaid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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Matty (@Hempomatt) reported from Croydon, EnglandWhy do you @ThreeUK tell there was good network coverage in Croydon ???
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A. K H A N (@iamAbdulz) reported from Hounslow, England@ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.
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Josh Hepple (@JoshuaHepple) reported from Lambeth, England@ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks
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Mr Wookie aka Cliff (@DogAteMyWookie) reported from Wandsworth, EnglandIs @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. 🤔
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MissA.O (@AmandaO100) reported from Lambeth, England@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Matty (@Hempomatt) reported from Croydon, EnglandWould defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere
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chris crowley (@SW19lunchie) reported from Merton, EnglandStill no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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Mike Wood (@mikewooduk) reported from Spelthorne District, England@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Ammar Haj Ahmad (@AmmarHajAhmad) reported from Hammersmith, England@ThreeUKSupport Can you provide a solution please?
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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Nicole (@laughinglongest) reported from Spelthorne District, England@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
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Sam Burrin (@Sburrin7) reported from Wandsworth, England@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Henry Haw Haw (@sussex_henry) reportedNEVER enter into a contract with @ThreeUK. Happy to share how they do not adhere to their own returns policy!
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Mike (@LifeThruSpecs) reported@KernowMaiden @ThreeUKSupport They are without doubt, the most woeful network to have ever existed!
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Jakson (@Jakson_DJ_) reported@ThreeUKSupport I’m currently in Thailand and my three sim has stopped working. I can’t receive any messages. When I go to login on my online account it wants me to give an access code sent via text. Is there an option to gain access to my account via Email/password only
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Rave With Dave UK (@ravewithdaveuk) reported from Middlesbrough, England@SkyNews May be @ThreeUK will be next to withdraw support for @WirelessFest 🤔
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Ropa (@premiaxleader) reported@ThreeUK I’ve had no calls or mobile data on 2 business lines since mid-Feb 2026. Multiple contacts, SIM & eSIM changes, still unresolved. Formal complaint sent 12 March – no acknowledgement received. This is now a serious business impact. Please escalate urgently
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Legmo2 (@Legmo_2) reported@ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!
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Dave (@djt81) reported@ThreeUKSupport it's 2026 and the service is absolutely diabolical!! Fifteen minutes worth of scrambled phone calls just to tell someone a phone number. Sort it out
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Tom Gammon (@Tommyfreakintee) reported@ThreeUKSupport having a terrible experience with your live chat. Being given conflicting advice and really need some support to get something resolved. Help!?
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Chris Bignell (@chrisbignell) reportedThree (@ThreeUK) absolutely the worst customer service I've experienced. Just cut me off on business chat, previously useless in store and online. Constantly promised calls that do not materialize. Absolute joke...
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jmp121 🏆 #lufc (@Jamesmp121) reported@ThreeUK @ThreeUKSupport why can't I make calls to landline numbers using your network?