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3 (Three)

3 (Three) outages and service status in Surbiton, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Surbiton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 15, 1:28 PM GMT+1.
  • 65% Internet (65%)
  • 20% Phone (20%)
  • 10% Wi-fi (10%)
  • 5% E-mail (5%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent 3 (Three) outage reports came from the following cities: Southall, Sutton, Croydon, Teddington, Hammersmith, Fulham, Hounslow, Wandsworth, Mitcham, and Epsom.

CityProblem TypeReport Time
Southall Phone 2 days ago
Sutton Phone 3 days ago
Croydon Wi-fi 10 days ago
Teddington Internet 10 days ago
Hammersmith Internet 12 days ago
Croydon Internet 16 days ago

Nearby cities with recent reports

Southall

1 recent signals

2 days ago
Sutton

1 recent signals

3 days ago

Community Discussion

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • massimauri
    Pikejump (@massimauri) reported from Merton, England

    @ThreeUK morning is the service down at sw193Ax?

  • HoraceMighty
    MightyHorace (@HoraceMighty) reported from Lambeth, England

    @ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?

  • Ali_Piracha12
    Ali (@Ali_Piracha12) reported from Croydon, England

    @ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account

  • JWBarnham
    James Barnham (@JWBarnham) reported from Wandsworth, England

    @ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.

  • GEECAM
    george campbell (@GEECAM) reported from Wandsworth, England

    @ThreeUK if your call center staff in India fail to answer your question, simply hang up and blame a poor reception issue!

  • pyoulou
    El Ceprino (@pyoulou) reported from Croydon, England

    Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK

  • Coastermitch
    Mitch (@Coastermitch) reported from Hammersmith, England

    So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!

  • BedTaker
    Deano (@BedTaker) reported from Richmond, England

    Found another place where @ThreeUK’s data signal is absolutely ****! Best coverage my arse!

  • Brunts1980
    Nickle Arse (@Brunts1980) reported from Lambeth, England

    @Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!

  • JackieWarner13
    jac (@JackieWarner13) reported from Lambeth, England

    Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.

  • Ranger777Thames
    Thames Ranger777 (@Ranger777Thames) reported from Lambeth, England

    @ThreeUKSupport Not good for a customer who buys the watch in the month of may

  • pyoulou
    El Ceprino (@pyoulou) reported from Croydon, England

    @ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?

  • Cigleris
    Peter Cigleris (@Cigleris) reported from Wandsworth, England

    Seems @ThreeUK is down, unable to make calls

  • MissusWebb
    Sarah 🧡 (@MissusWebb) reported from Ealing, England

    @bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈

  • xiaqua_shiyeon
    Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • SW19lunchie
    chris crowley (@SW19lunchie) reported from Merton, England

    Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience

  • Hempomatt
    Matty (@Hempomatt) reported from Croydon, England

    Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere

  • JoshuaHepple
    Josh Hepple (@JoshuaHepple) reported from Lambeth, England

    @ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks

  • PaxtonRoadUpper
    Paxton Road 180🎯 (@PaxtonRoadUpper) reported from Wandsworth, England

    @ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Crocidolite11
    Crocidolite (@Crocidolite11) reported

    £15.96 before April now £18.26 from April and @ThreeUK can’t get their emails out quick enough to tell you of the price increase for a further year of the same ******* service. £27.60 more from one customer. That’s roughly £289 MILLION additional revenue just from the UK alone.

  • MarkJohnpotter
    Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported

    It’s a shocking reflection on @ThreeUKSupport but your customer service is absolutely useless they don’t understand a work you say to them. A poor second after totally useless.

  • BFCDrinkers
    Matchday Drinkers 🍻 (@BFCDrinkers) reported

    @DOPreston They pretty much do already or is it just a @ThreeUK problem?

  • UKBeautyOnline
    UK Beauty Online (@UKBeautyOnline) reported

    @ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossible to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service

  • rizwanalihaidr
    Rizwan Ali (@rizwanalihaidr) reported

    Hi @ThreeUKSupport , This is now a formal complaint. I have been a loyal customer for over 10 years, and the service I’ve received recently is completely unacceptable. I am being significantly overcharged. my bill should be £15 + £28 for broadband, yet £104 was taken last month

  • MiaxKempster
    mia (@MiaxKempster) reported

    @ThreeUKSupport customer support on live chat is shocking. SIM card didn’t arrive in the envelope, so contacted as it says on the envelope, and will not send a replacement due to “incurring the credit limit” I have said it didn’t arrive, so nobody should be spending any money!

  • countrycook4
    countrycook (@countrycook4) reported

    @ThreeUKSupport I have no signal, I'm stuck at home, and I need an IMS Reset for Wi-Fi Calling. Please send a secure chat link.

  • jeanniecass
    Jean Cassidy (@jeanniecass) reported

    @ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!

  • petronious
    Tanzanian Terrier 🇬🇧🇹🇿🇺🇦🇮🇱 (@petronious) reported

    @ThreeUKSupport I continually have problems using mobile internet in the area of HD8 9JX. Signal strength is adequate but access to the internet is shocking to non existent. I know others also on @ThreeUK who have the same problem. This has been going on for several years now

  • ruthseag
    Ruth Seager (@ruthseag) reported

    @ThreeUK terrible customer service. I have wasted at least 4 and a half hours talking on the phone with no progress. Got cut off, no phone back, waited in queues and got told that they can’t make any guarantees. After 18 years as a customer…I think it’s time to make a switch…