3 (Three)

3 (Three) Outage Report in Surbiton, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Surbiton, Greater London, England 09/09/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Surbiton, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Tower Hamlets, Hammersmith, London, Southall, Dorking, Croydon, Wembley, Hayes, Hackney, Southwark, City of London, Bermondsey, Hampstead, Isleworth and Streatham.

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City Problem Type Report Time
United KingdomTower Hamlets Total Blackout
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthall Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • reyes The Hills Have Reyes (@reyes) reported from Camden Town, England

    @StopFundingHate @ThreeUK Don’t be ***** @ThreeUK. From a customer.

  • PelhamB PelhamB (@PelhamB) reported from City of London, England

    @ThreeUK am seriously losing patience with appalling mobile signal. Yet again neither 4G or 3G working in London - by London Bridge. And do NOT blame the fact it is busy - that has been the case since before mobiles were invented. #NoServiceHere #NoSignalHere

  • socialPolly Alex Pollock (@socialPolly) reported from Camden Town, England

    @ThreeUKSupport Still not working.

  • astravolemova A. Stravolemova (@astravolemova) reported from Kensington, England

    Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks

  • wanderlaurst lauren (@wanderlaurst) reported from City of London, England

    @ThreeUKSupport Also, I was promised 5G was in my area but now it’s clear it was anything to make a sale. I’m a business customer with you for mobile, I can’t believe how badly this is being handled.

  • janemeans Jane Means (@janemeans) reported from Islington, England

    @ThreeUKSupport Not sure. Is there any update as im@having major problems

  • emilyinpublic Emily Hunt (@emilyinpublic) reported from Hackney, England

    @ThreeUKSupport I did that. Except it takes 48 hours so I still can’t go and get this sorted. Customer service suggested I take a new contract, port my number across and cancel my old contract. If that’s the only way, the new contract won’t be with @ThreeUK.

  • emilyinpublic Emily Hunt (@emilyinpublic) reported from Hackney, England

    @ThreeUKSupport I don’t want to hear that you’re sad: I want a solution. I want someone from @ThreeUK to put my new iPhone 11 in my hand today. It’s really very simple.

  • wanderlaurst lauren (@wanderlaurst) reported from City of London, England

    @ThreeUKSupport That # routes me to a call center in India & I’m tired of that. I want this sorted, I’m a business account & my business cannot run without internet. I installed hub on Friday & it’s Tuesday and no one has gotten back to me without me pushing. I deserve better service than this.

  • abiialdridge Abi Aldridge (@abiialdridge) reported from Islington, England

    @ThreeUKSupport Appreciate your help but it’s not really good enough tbh- think it’s time to cancel after the shocking customer service I’ve had recently. Lied to by a store, hours wasted on the phone & now I can’t even get my money back (for YOUR mistake) without wasting more time on the phone.

  • wallingford73 Jim The May Swan (@wallingford73) reported from Camberwell, England

    @CycleMummy @vintageshimano @PompeyCyclist @ThreeUK That's pretty appalling customer service and any decent service provider should write that off and not bill you for it. But if it was a service that you received they are technically allowed to charge you for it. If you didn't receive it then they are not

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • skkthfc61 Spencer (@skkthfc61) reported from City of London, England

    @ThreeUKSupport Your service is London is somehow getting even worse. Any chance of being less useless. Obviously no need to put yourselves out

  • EidHagi eidd (@EidHagi) reported from Lambeth, England

    @ThreeUK fix your internet you bastards. Robbery is what your doing to me

  • athleticresults Athletics Statto (@athleticresults) reported from Southall, England

    All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!

  • angelspitten I am the hip-hop-a-potamus (@angelspitten) reported from Camden Town, England

    @ThreeUK wtf is going on with your network today I've had such spotty reception even though it's saying I have full 4 g

  • abiialdridge Abi Aldridge (@abiialdridge) reported from Islington, England

    @ThreeUKSupport Ridiculous when you think I’ve been a customer for over 9 years, have recommended @ThreeUK to so many people, got all my family using you and have a second contract with you. Customer service has really gone downhill since I first joined 👎

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    What’s wrong with @ThreeUK in NW3 on Haverstock Hill can’t get any signal

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Camberwell, England

    @ThreeUKSupport Jacq, how about all the way along the river from Battersea Bridge to Blackfriars. Really really poor.

  • craigr98_2016 Craig R 🇹🇩🌹 (@craigr98_2016) reported from Hillingdon, England

    @ThreeUKSupport are there issues with your in the #ub10 area being having issues since yesterday on and off. Data connection keeps dropping.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • borsya Borsya (@borsya) reported

    @ThreeUKSupport The issue is still there…..

  • catherine_von_t Catalina Anca Toader (@catherine_von_t) reported

    @ThreeUK @ThreeUKSupport What a mess! I work from home and the broadband connection was down in the past 4 days!!!

  • nickifyi nicki (@nickifyi) reported

    Bruh, @ThreeUK. A 3 day network outage is bullshit. Even more so that it's a known issue. I'm sorry, but how can you not have more information and an expected TAT for repair?! Did you maybe wanna inform your customers? Three days without internet. Are you serious?!

  • nelliecarty helen (@nelliecarty) reported

    I’m sharp finding out being a long term customer (15 yrs plus) with providers carries ZERO benefits to me as a consumer @ThreeUK will not be getting my continued custom that’s for sure.

  • Jimmyavenger Jimmyavenger 🇪🇺 (@Jimmyavenger) reported

    So we have @ThreeUK 5G broadband and it's usually great! But, total outage in our area! 🙃 boo! So... "no. I don't want your broadband no, I don' wanna let you use mine, and no, I don't have no broadband, no, I'm wasting up all my time and no. I ain't got no 'band" #ThreeOutage

  • rsvan1 Roy (@rsvan1) reported

    @ThreeUKSupport thanks for 0 customer care

  • longashtonkev Kevin (@longashtonkev) reported

    @ThreeUKSupport This issue is still going on. It's fine for a few hours, then drops out, and has been doing that for 4 days now. I've rebooted and reset the router a number of times. Is there are specific issue that's causing this? It seems others are having the same trouble.

  • shamimn Nadeem Shamim (@shamimn) reported

    @hylodawarrior @ThreeUKSupport Having the same issue in EC1N 8QX but with zero connectivity on broadband. Sent a DM to Support as well….

  • enobnala Alan Bone (@enobnala) reported

    @ThreeUK more useless internet today in the Rotherhithe area of London. Two days in a row now. Any chance of these problems being sorted out properly? It’s very annoying trying to work when the technology is so hopeless.

  • AkinleyeHarold Harold Akinleye (@AkinleyeHarold) reported

    @ThreeUK your service in London is a problem for subscribers.