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3 (Three)

3 (Three) outages and service status in Surbiton, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Surbiton, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received May 8, 12:57 AM GMT+1.
  • 60% Internet (60%)
  • 40% Phone (40%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent 3 (Three) outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Southall, Hounslow, Sutton, Teddington, Fulham, and Mitcham.

CityProblem TypeReport Time
Hammersmith Internet 2 days ago
Croydon Internet 2 days ago
Croydon Internet 3 days ago
Hammersmith Internet 6 days ago
Wandsworth Phone 10 days ago
Southall Phone 13 days ago

Nearby cities with recent reports

Hammersmith

2 recent signals

2 days ago
Croydon

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • CraigyBEsq
    Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

  • AJCox31
    Alex James Cox (@AJCox31) reported from Lambeth, England

    @ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!

  • chrishampson
    Chris Hampson (@chrishampson) reported from Wandsworth, England

    @ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

  • edwarrditis
    Mark (@edwarrditis) reported from Hounslow, England

    Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.

  • DarrenHandley8
    Darren Handley (@DarrenHandley8) reported from Hammersmith, England

    @alexxweller @ThreeUK I have used O2 for years decent service and prices

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!

  • AmmarHajAhmad
    Ammar Haj Ahmad (@AmmarHajAhmad) reported from Hammersmith, England

    @ThreeUKSupport Can you provide a solution please?

  • Monkster1978
    Ian Moy (@Monkster1978) reported from Worcester Park, England

    Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • msemmyburrows
    E M M Y (@msemmyburrows) reported from Richmond, England

    @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

  • DogAteMyWookie
    Mr Wookie aka Cliff (@DogAteMyWookie) reported from Wandsworth, England

    Is @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. 🤔

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ispreview hey, so it looks like @ThreeUK have updated their codec for the voice calls, I think they are using Evs like EE? If you ring someone that is on Three, from any other network now, you get high quality calls! It’s great! :-)

  • DepravedAcid
    Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

  • forestschooling
    Stephen Simpson FSUK (@forestschooling) reported from Kingston upon Thames, England

    @ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.

  • alessandrolnd
    𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England

    ...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport

  • Cigleris
    Peter Cigleris (@Cigleris) reported from Wandsworth, England

    Seems @ThreeUK is down, unable to make calls

  • COCOCHAPZ_
    C (@COCOCHAPZ_) reported from Ealing, England

    @ThreeUK you lot need to fix up

  • Roses_Finds
    Roses Finds (@Roses_Finds) reported from Wandsworth, England

    Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace

  • JackieWarner13
    jac (@JackieWarner13) reported from Lambeth, England

    Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JaxRalph1992
    JaxRalph1992 (@JaxRalph1992) reported

    @ThreeUKSupport why am I paying for the worst Internet service I’ve ever had from you guys. This only happened since you joined Vodafone.

  • Unlucky_Dude2
    A-I (@Unlucky_Dude2) reported

    @ThreeUKSupport i have been getting charged by applepay. I have never used applepay and have 5 trasactions totalling around £84 in space of 10 mins. I dont own an iphone and have no transactions showing up on my google pay acc on my android phone. What scam is this?

  • mushtaqkhan7637
    Mushtaq Khan (@mushtaqkhan7637) reported

    @ThreeUKSupport is the internet down in b138bj Birmingham

  • AdamPurdie
    Adam Purdie (@AdamPurdie) reported

    @ThreeUKSupport is there anyway to stop the incessant calls about my upcoming contract renewal? This is daily and bordering on harassment now. I told your service advisor I will switch providers if this does not stop, same for my wife and daughter.

  • llamacroft
    Sarah Eaton (@llamacroft) reported

    @ThreeUKSupport please inbox me regarding an issue thanks

  • broony1987
    Broony (@broony1987) reported

    @ThreeUKSupport your mobile signal is terrible

  • Wensleydaler
    Andy (@Wensleydaler) reported

    @ThreeUKSupport The connection status for the area around YO7 1LB in North Yorkshire is "Data Services Unavailable". A man with a van is required carrying a new module, nice signal level, but no throughput.

  • woodenscot
    Graeme (@woodenscot) reported

    .@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.

  • Keith5978673925
    Keith (@Keith5978673925) reported

    @ThreeUK When will you be fixing the tower in Aberdeen? It has been down for maintenance for seven weeks, and maximum download speeds of 2 Mbps simply do not work. The tower spends more time down for maintenance each year than it does actually providing a service.

  • Unlucky_Dude2
    A-I (@Unlucky_Dude2) reported

    @ThreeUK i have been getting charged by applepay. I have never used applepay and 5 trasactions totalling around £84 in space of 10 mins. I dont own an iphone and have no transactions showing up on my google pay acc on my android phone. What scam is this?