3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, Hampstead, Islington, City of London, Hackney, City of Westminster, Camden Town, Hounslow, Southwark, Wandsworth, Ealing, Woking, Croydon and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Wallis Day
(@wallisday) reported
from
Lambeth, England
No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
In the centre of London and have another day of terrible coverage from @ThreeUK.
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Antonio de la Fe
(@antoniodelafe) reported
from
Camberwell, England
.@ThreeUKSupport I would like to know what is so wrong with data in your network. Often have only 3G and even when I have 4G reception data just doesn’t seem to work or works incredibly slow. I’m basically paying for data I can’t barely used or when used is unpractical …
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Barry
(@uksov) reported
from
Camberwell, England
@ThreeUKSupport why is your 4G so bad in central London, London Bridge and St Pancras area I have to drop the phone to 3G to get any data, you promote 5G, but you haven’t mastered the basics yet, when is this going to be sorted #timetoswitch
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Lifestyle Connoisseur
(@Soldoutpromoter) reported
from
Ealing, England
What have you guys done to the network @ThreeUK this is unbearable
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Sarah Rose
(@sarahjrose) reported
from
Croydon, England
Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔
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Olly Newport
(@OllyNewport) reported
from
Camberwell, England
@alexodam @benjamin_cook @ThreeUK @Three_Is_Broken I already have unlimited everything for £20pm, it's the issue of speed and reliability, probably over subscribed
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Nomaan Ali
(@Nomaan00) reported
from
Wandsworth, England
@ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.
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John Dunne
(@Jdunne9407uk) reported
from
Merton, England
@ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months
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Victoria Earl
(@vickiearl_earl) reported
from
Hillingdon, England
@ThreeUK absolutely shocking service on the phone. Trying to cancel an upgrade! The man kept me on phone 35 minutes, unable to understand me or me him! Unable to confirm it was cancelled, told me to call back in 2 days! Blood pressure at boiling point
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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Matt Capon
(@MattLCapon) reported
from
Camberwell, England
@ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately
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KeplerNiko
(@keplerniko) reported
from
City of London, England
@ThreeUKSupport Well that's nice to know I don't get any money back even though you're the one failing to uphold your end of the contract due to 'congestion.' Guess I'll have to find out if the ombudsman agrees. Yes - normally I got bumped to 3G automatically and even deliberately didn't help.
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IvernelleSita
(@IvernelleSita) reported
from
City of London, England
@midasreturns @Three_Is_Broken @ThreeUK It’s more. Since Tuesday it’s been like that. And when you call they can’t help you or give you any explanation. No word about why & what is happening @ThreeUKSupport @ThreeUK
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IvernelleSita
(@IvernelleSita) reported
from
City of London, England
@ThreeUKSupport It happens everywhere. I need to be connected to WiFi if I want to do anything. Tried switching off my phone few times. Still have no connection & network is not working at all
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately
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bog off tories
(@robbie_wallace) reported
from
Hackney, England
@ThreeUKSupport Don’t mean to bang on here but now I don’t even get signal in dalston. Would really prefer that you took care of existing customers and fixed existing issues before moving onto new projects. No point in me having data in my plan that I can’t use
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Matthew John Earley
(@o0MattE0o) reported
from
Hillingdon, England
@ThreeUKSupport Issues at : UB7 8LZ 3G is little faster than 4G but when I'm at work RG12 1PU I get very good speeds. So don't want to turn off 4G
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Martin
(@itsmartin2020) reported
@ThreeUKSupport It’s not working saying please try later
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Martin
(@itsmartin2020) reported
@ThreeUKSupport No I’ve not used anything like that. can someone from the complaints team call me please so I can raise the complaint regarding the advisors attitude
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JABS
(@tweetsjabs) reported
@ThreeUKSupport Yes..but then I had one of your customer service team member calling me. And proceeded with order. Hope it reaches me soon. Quite long
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Yonas Stefen
(@YonaStefen) reported
@ThreeUK Why not "Support Each Other" ?
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Ainzie69
(@ainzie69) reported
@ThreeUKSupport As you can see I was promised it would be delivered on the 16th, and it wasn’t. (It was never dispatched).
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Lee Finney
(@leeboi2369) reported
@ThreeUKSupport Shock horror I’m on chat with customer services now and I’m being told it won’t happen again. The same thing I was told left than 6 hours ago. Here we are again! Shocking service.
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Amanda Jorgensen
(@amandajorgensen) reported
@ThreeUKSupport I understand you tried to contact me via text and I did not get in touch. But two months on without service and having paid you in full, and now that I am contacting you, do you have a solution other than I keep paying for no services? Given I am unable to go to the UK now?
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james docherty
(@tattoo_jim) reported
@ThreeUKSupport 2/2 ...of £70. When calling to try and rectify the issue, neither of us can gain access. I'm not authorised (even though it appears the account has been set up on my say so) and my wife has no knowledge of the password as she had nothing do do with the reissuing of the number.
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Lee Kaiser
(@LeeKaiser) reported
@ThreeUKSupport Really struggling to to find out where my new Three sim card is. It's 2 days late now. Have used your chat service, told it would be with me by now. It's not. Have tried calling you, but the line goes dead. Not what I expected of Three customer service. Help...
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Michelle Johnson
(@gesturalmimicry) reported
@ThreeUKSupport Impeccable service in my first year with Three. Not so much since last summer. Understand the necessity of upgrade work, but give your customers an alert so those WFH can plan! Middle of a meeting I lost wifi. Happens at least once a month! Alerts please!