3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (54%)
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Internet (29%)
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Total Blackout (11%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Wandsworth, Tower Hamlets, Hammersmith, Southall, Dorking, Croydon, Wembley, Hayes, Hackney, Southwark, City of London, Bermondsey, Hampstead and Isleworth.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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karen (@karlea45) reported from Camberwell, England
@ThreeUKSupport I am having to pay extortionate direct debit which I can’t afford and no one is helping me. Three is the worst company
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GG (@gg1613gon) reported from Islington, England
@ThreeUKSupport After trying online to cancel my contract (which didn’t work) on the 21st September I phoned you and after 25 minutes waiting finally spoke with you, asked to cancel the contract and was told it was cancelled.
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Jonny Pearson (@jonny_pearson) reported from Lambeth, England
@ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!
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Deveena R (@deveena_r) reported from Brentford, England
@ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England
@ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?
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Jenny Chu (@Jenny_Chu_) reported from Islington, England
@ThreeUKSupport 5g service out for 48 hours and counting in EC1 when will this get fixed? This is unacceptable, I’ve never had an outage this long before. Will you be crediting my account for the disruption?
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Ranjan Mallya (@RanjanMallya) reported from Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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Red Beard (@Nickjames820) reported from Paddington, England
Right on time @ThreeUK @ThreeUKSupport the usual daily turn off of data services. It’s like clockwork. You’re a absolute joke of a company. Can no longer even provide the 0.65mbs service! Suppose turning it completely off makes no difference.
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Adem (@adem_andress) reported from Wandsworth, England
Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?
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Jason Bootle (@mrbootle) reported from Lambeth, England
@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?
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Jacob (@OhHeyJacob) reported from Hammersmith, England
@ThreeUKSupport Live in Fulham SW6 and have had zero signal since last night. Website says there's an issue but now I'm worried it's my phone. What's happening and when will it be fixed? Thanks
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Natalie Turner (@skippinginheels) reported from Camberwell, England
THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!
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Proindia (@Proindia6) reported from Hillingdon, England
@ThreeUK why I am not getting full coverage in my house ..West London Hayes.. its shame on 5g network..not even 2g internet
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Pikejump (@massimauri) reported from Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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Chrissy Darling (@chrissydarling) reported from Hackney, England
@ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!
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Josh Hepple (@JoshuaHepple) reported from Lambeth, England
@ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks
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karl matthews (@karlos437) reported from Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England
@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?
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Graeme (@Gcrobb) reported from Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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karen (@karlea45) reported from Camberwell, England
@ThreeUKSupport whenever I phone three they do not help. Taking my money all the time
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Daric Erminote (@daric_erminote) reported
I think that I need to pay the two years billing of @ThreeUK, I am changing system with Linux, I am not sure what ******** they trying to cooperating with police permissions, you discussing with a junkie bothering with government apps on Internet, anyway I noted the issue.
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Mr Midgers 💙 (@midgers550) reported
Nice u turn @ChelseaFC @ThreeUK not a Chelsea fan but at least I don’t have to cancel my phone contract now.
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♨️ || Break over. Back to work. (@neil_pie) reported
November last year I realised my mistake, contacted @ThreeUK to cancel, cancelled the direct debit. All good.
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Bradley Dean (@Bradley_dean96) reported
@ThreeUKSupport is the 4g/5G down in the SR4 area? WiFi won’t load anything and neither will phone which are all on three
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DazTheTerrible (@DazTerrible) reported
@ThreeUKSupport hi my internet is still down Ox41fy was supposed to be fixed by today
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lunndog (@lunndog74) reported
@ThreeUKSupport The text came thru but too late. I tried to log in again but then had a message saying "we're having some problems"
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♨️ || Break over. Back to work. (@neil_pie) reported
Dear @ThreeUK - your customer service is a joke at best and at worst you’re bordering on harassment.
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Msidhu (@Msidhu16) reported
@ThreeUKSupport there service with 4G has been terrible for me today. I pay a high amount each month. This is unacceptable. I had no service for at least 3 hours. I want discount off my next bill
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stephen (@stemac93) reported
@ThreeUK is there a problem with the mobile data in the Lancashire area?
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Steve Whittaker (@meltonbantam) reported
@officialbantams Reading the comments on here about our performance I suppose I should be glad @ThreeUK 's **** service means I can't get enough data throughput to watch the game.