3 (Three)

3 (Three) Outage Report in Surbiton, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Surbiton, Greater London, England 12/01/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Surbiton, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Guildford, London, City of Westminster, Kensington, City of London, Sutton, Southall, Southwark, Hackney, Hammersmith, Ealing, Fulham, Islington, Croydon and Hounslow.

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City Problem Type Report Time
United KingdomGuildford Wi-fi
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomKensington Phone

Community Discussion

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • _Panz_ Pandora Lloyd Harvey (@_Panz_) reported from Paddington, England

    @ThreeUKSupport I've been a customer for years and years. Yes, WiFi calling and texting has been vital over the last few years, especially now on the TFL network. I'm disappointed that I may have to change to a different provider if you can't offer this service any longer.

  • editorlewisnunn Lewis Nunn (@editorlewisnunn) reported from Ealing, England

    Absolutely fed up with @ThreeUK now...been with them for years and constant reception & data problems. Time for a change!

  • pedrolamas Pedro Lamas (@pedrolamas) reported from Islington, England

    .@ThreeUKSupport tells me the @ThreeUK InTouch app is being discontinued with no alternative to customers that have poor signal in their homes, unless we change to a new phone. I'm not happy with this and will consider changing both my phone and wife's to a different operator.

  • BabyfaceLau Lauren Turner (@BabyfaceLau) reported from Croydon, England

    @ThreeUKSupport Nope never! Very confused 😂

  • yiddyuk Yiddy (@yiddyuk) reported from Hackney, England

    @ThreeUKSupport I find that hard to believe given that this issue is ongoing for a few years now so let's sup with the excuses

  • juniperchick juniperchick (@juniperchick) reported from Hammersmith, England

    Been a weekend of internet hell. Broadband’s broken. @ThreeUK 4G was really patchy to the point there was barely any connection. Still having problems. Please sort it out.

  • GJ_B95 Gabriel (@GJ_B95) reported from Kensington, England

    @ThreeUKSupport having newtork speed issues SW33DR

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been

  • AmetDj Namer Merli @ EGX Rezzed (@AmetDj) reported from Wandsworth, England

    @ThreeUKSupport No it hasn’t, but a 3rd attempt later on actually went through. So I’m now gonna see if Barclays can cancel the two previously-failed transactions.

  • LorenzoTalotti Lorenzo Talotti (@LorenzoTalotti) reported from Lambeth, England

    @ThreeUKSupport Hi, it still doesn’t work at all. I turned on 4G data under suggestion of a 3 store but still nothing. A week ago it worked very well while I was home, now as soon as I step into my house, it starts not working at all.

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    @ThreeUKSupport is there are problem in Hackney with 4g as it’s been really bad and weak signal. Codes E5, E8 @ThreeUK

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog

  • tonytheplumber1 Tony Dempster (@tonytheplumber1) reported from City of London, England

    @ThreeUKSupport we have a Relish Box but it’s not giving WiFi signal. We have reset box etc but still not working. Is network down

  • mattlawley703 Matt Lawley (@mattlawley703) reported from Islington, England

    @ThreeUKSupport I’m trying to create and account to top up but on entering and submitting a password I get my3auth.text.generic.error really frustrating. Just want to top up for a mobile WiFi device. Help!

  • JamAndHoney ben leedham (@JamAndHoney) reported from Lambeth, England

    If I didn’t have @ThreeUK Wifi calling I’d be totally cut off. I’m on my second iPhone now and a second SIM and I still get ‘No Service’. The phone doesn’t find the network or the WiFi, so I have to go in to settings and reconnect. 5 min later, same thing. I give up. 😭

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted

  • andreiafontour4 🌈Andréia Fontoura🌈 (@andreiafontour4) reported from Camden Town, England

    @ThreeUKSupport Of it was the other way around, and was in debt with you, you would make my life a living hell in order for me to pay the money I owe. You can’t just apologise, because it won’t fix the position you are putting me in!

  • john41539411 john (@john41539411) reported from Ealing, England

    @ThreeUK you keep on cold calling me on my mobile and land line I have nothing to do with you your a bunch of arseholes and stop cold calling and putting the phone down reported

  • Mrs_JRD ▼▲ JΞNNIFΞR ▼▲ (@Mrs_JRD) reported from City of London, England

    @ThreeUKSupport I've had no mobile signal for over a week in my central London office. The website keeps saying it will be fixed on that day yet never does. Shocking service. Extremely unhappy as I cant make or receive any calls. I'm not in the middle of nowhere!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • nitramsillaw Martin Wallis (@nitramsillaw) reported

    @emilyblakebs @ThreeUK @EE are a 1000000% better network, slightly more expensive but you really do get what you pay for.

  • Rastsukin Rastko Suknjaja (@Rastsukin) reported

    Hey @ThreeUK, I’m getting calls from 0333 338 1063 for days already and they hang up as soon as I answer. It’s bothering me. Can you make it stop or I’ll be forced to block that number. Thanks.

  • vikingcricketuk Viking Cricket Limited (@vikingcricketuk) reported

    @ThreeUK shockingly poor from Three after 15 years with you and trying to run a business 10 days and still waiting for my number to port over..if it's not completed in the next couple I'll go elsewhere. Terrible customer services...

  • rhoneychurchII Robert HoneychurchII (@rhoneychurchII) reported

    @ThreeUK has gone way downhill. They can't find any of my accounts and my partner's phone is still shut off in spite of assurances they would turn it back on. I've lost probably a full day of my life chasing their "customer service".

  • Chrissy_imc Christina (@Chrissy_imc) reported

    .@ThreeUKSupport @ThreeUK So I can’t get 4G or 5G yet I can get full signal on 3G…can’t remember the last time I got 3G but must say I’m impressed as its pretty quick!

  • PeteQTX Pete (@PeteQTX) reported

    @ThreeUKSupport I'm in Mid-Ulsterfor 6 months - your coverage is terrible. Any plans to fix it soon?

  • emilyblakebs Emilyblake (@emilyblakebs) reported

    I swear to god @ThreeUK is the worst!!!! No network for 2 days messaged them they can’t do anything as they’re upgrading their system looool who shall I switch to?

  • vikingcricketuk Viking Cricket Limited (@vikingcricketuk) reported

    @ThreeUKSupport I am at the end of my tether appreciate mistakes can happen but so many poor customer service people have failed to sort a simpleproblem, im shocked I've just filled in a complaint I'm trying to run a business with two phones two different numbers.

  • CaptainHippo Chris Cain (@CaptainHippo) reported

    @ThreeUKSupport hi - am trying to log into my 5G router and am being told the security certificate for it has expired. Looking at details it did indeed expire on 26 Dec 2021. I don't want to override and login to an untrusted site. Please advise.

  • ryancdallas Ryan Dallas (@ryancdallas) reported

    @AtomicCarly @ThreeUK I haven't had any signal for going on 6 days now, can only use my phone in the house on the WiFi. Kids defeats the purpose of having a mobile! Terrible service from @ThreeUK