3 (Three)

3 (Three) Outage Report in Surbiton, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Surbiton, Greater London, England 03/10/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Surbiton, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Epsom, Hackney, Beckenham, City of Westminster, Kensington, Fulham, Southwark, Southall, Croydon, Wandsworth, City of London, Hammersmith, Paddington and Islington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomEpsom Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • farjulie Julie Farrell (@farjulie) reported from Croydon, England

    My friend and her husband have had no network for a week can you be off assistant please @ThreeUK

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    @ThreeUKSupport Well you obviously do as the phone picks it up - so you’re telling me to turn off 5G so I get a poorer service??? Was told network upgrades etc. Get your stories straight

  • stevejh1973 Steve Harrison (@stevejh1973) reported from Hackney, England

    @ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.

  • PanxoSmart PanxoSmart (@PanxoSmart) reported from Camberwell, England

    @ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!

  • gerryn19 GerryC (@gerryn19) reported from Islington, England

    @ThreeUK you really do need to sort your customer service. 2 days & 2 hrs 11 mins & speaking to 7 different ppl later I don’t have a resolution. Why won’t you match my new BB deal to that of my friends, £17 5G 24 months? I’m trying to add an additional contract #3isrubbidh

  • PanxoSmart PanxoSmart (@PanxoSmart) reported from Camberwell, England

    @ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    Yet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    I buy an @Apple watch series 6 GPS Cellular but my network @ThreeUK does not support the watch. I must be with the worst phone company ever

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Lambeth, England

    @ThreeUKSupport Not good for a customer who buys the watch in the month of may

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?

  • PanxoSmart PanxoSmart (@PanxoSmart) reported from Camberwell, England

    @ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.

  • darthteddy Suren Perera (@darthteddy) reported from Hackney, England

    @ThreeUKSupport All good. Managed to get help on chat.

  • AmandaO100 MissA.O (@AmandaO100) reported from Lambeth, England

    @ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!

  • svenherold Sven Herold (@svenherold) reported from Wandsworth, England

    @ThreeUK any plans to finally roll-out e-sim support for Apple Watch?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • surprising_jim Not Jim. (@surprising_jim) reported

    @ThreeUKSupport Hi. I just tried to buy a 5G home hub but was told I'm not allowed because your systems say I don't get a Three 5G signal in my postcode. But the current download speed on my Three 5G phone *when stood inside my house* is 432Mbps! Can you help?

  • ValderOutdoors ⚡⚡MI-24_Hind⚡⚡ (@ValderOutdoors) reported

    @giffgaff & @ThreeUK what's going on with cell service in South Lanarkshire? Can't even complete a speed test on phone or use our broadband router.

  • MarkEglinton mark eglinton (@MarkEglinton) reported

    Have to start publicly complaining about @ThreeUK again. Long dialogue by email re: poor / no cell service dating back a month +++. Promises made but now just stalling again it seems. Unsatisfactory service.

  • thoughtsofshaz Shaz (@thoughtsofshaz) reported

    @ThreeUKSupport Yea directly to my bank account. I was a 3 customer years ago.

  • oorwullie66 John Craig (@oorwullie66) reported

    @ThreeUKSupport I logged in via the app providing dob and name etc so is that not the same? previous experience have been positive but felt different as I was not going to be a customer any longer and has reinforced more focus on new than existing customer

  • craftyprimrose primrose (@craftyprimrose) reported

    @ThreeUKSupport Hi Finn, thanks for getting back to me. It's a regular bill. I'm not using the app (phone overloaded and doesn't support any new apps), I'm going to the website

  • markplatten1 Mark Platten (@markplatten1) reported

    @ThreeUKSupport Bearing in mind the small amounts involved, putting the onus on to the customer seems a tad cynical? And despite ringing twice, my wife still hasn’t had her credit refunded…

  • markplatten1 Mark Platten (@markplatten1) reported

    @ThreeUKSupport Thanks Iain, I would have thought it would have been possible to issue a statement and then credit the amount back to the original account unless it’s challenged within a suitable period?

  • IAmTheeMinx LadyMinxNI 👠 👄 🚘 (@IAmTheeMinx) reported

    More very strange problems again today with mobile provider. Couple of voicemails from over the last couple of weeks playing over and over again every time I try to access a new voicemail. Any suggestions @ThreeUKSupport

  • danny_lingham danny lingham (@danny_lingham) reported

    @ThreeUK what’s going on , no signal in gravesend just drop outs , it’s crazy I have to go to the 02 to shop to log onto their wifi to make a call #whatamipayingfor