3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Guildford, London, City of Westminster, Kensington, City of London, Sutton, Southall, Southwark, Hackney, Hammersmith, Ealing, Fulham, Islington, Croydon and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Kensington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Brent A. Martin
(@zeitgeistlondon) reported
from
Hammersmith, England
@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUKSupport Three are utter ****!
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport My network and data has been down for days, your customer service team confirmed my payments would have 50% reduction due to the lack of service you have provided and you toom full payment this morning and my services would be back until the 22nd September
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Matt
(@MattGiles1993) reported
from
Hillingdon, England
@ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?
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♡leah
(@leaaCastle) reported
from
Islington, England
My advice for today would be. Never get a phone contract with @ThreeUK
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Andy R Hessey
(@arhessey) reported
from
Brentford, England
@ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK morning is the service down at sw193Ax?
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Brent A. Martin
(@zeitgeistlondon) reported
from
Islington, England
@ThreeUKSupport @shahriarsabet We've been having same 5G broadband problems in north London for the last week. What's going on Three? This is obviously a major issue on your hands. Does @Ofcom need informing?
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Ellie
(@EllieMB1) reported
from
Wandsworth, England
@ThreeUK is there an outage as suddenly phone has stopped working
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Tall Steve TV
(@TallSteveTV1) reported
from
Hackney, England
@ThreeUK hey 3 can you sort out your 3G/4g data capacity/bandwidth around Stratford (London). Never have any luck whilst waiting for a train there, and I do it quite a lot. If you could pass on my feedback, thanks
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@jackocfc @ThreeUK I’ve been with them for years. 2006 I think 🤔 crap signal and customer service is terrible
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUK how on earth can my internet keep going down, and I get no support whatsoever?! What is going on?!!
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Alex Dixon
(@alxdxn) reported
from
Camberwell, England
@ThreeUKSupport @cycleoptic Was working okay last night and this morning, but has gone down again in the last 10 minutes. Rebooted router.. still an issue. Can the technicians do whatever they've done before, again please?
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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Charlie ⭐️⭐️
(@Chaz_CFC) reported
from
Camberwell, England
@ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUK terrible signal everyday! You are ripping me off monthly
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUKSupport internet has gone down everyday this week, was assured yesterday this would be sorted, now has gone again, what is going on?!
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Brent A. Martin
(@zeitgeistlondon) reported
from
Paddington, England
@PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Julie
(@JParsons18) reported
@ThreeUKSupport I am exhausted with the lack of signal cover we have in our area and just how difficult it is to receive and make a call from the comfort of our home on a daily basis, the service is so poor I’m about done. If you want keep customers you need to do something?
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Miss Larissa 🇱🇨🇯🇲
(@Princesslaris) reported
@caprisemaraj @ThreeUK @ThreeUKSupport this is why i left three! terrible company vodafone are amazing
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Jenny 🧚🏾♀️
(@thelashsleyer) reported
@ThreeUK Avoid , worst signal and network , I haven’t been able to get signal in my home for nearly a month now and im stuck in the contract till 2022 and technical team are no help.
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Kieran Robinson
(@mk4_kez) reported
@ThreeUKSupport I will try tomorrow, all day I've been suffering with mobile signal issue and its about payments
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CDT🦄
(@caprisemaraj) reported
A member of staff at @ThreeUK has done a fraudulent contract under my name and instead of resolving my complaint they just hang up each time I call. If you're thinking of going with Three, go to Vodaphone instead cause I wish I did!!!!! @ThreeUKSupport @ThreeUK
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
Is anyone else on @ThreeUK unable to login to their account online or access the app? Worried my account has been hacked!
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Karen is Correct
(@GetMeAManager) reported
@articeddie @ThreeUK @Three_Is_Broken That's normal with any network provider. That's why you have a minimum term. They won't be able to increase it within your minimum term unless it's an RPI increase.
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Karen is Correct
(@GetMeAManager) reported
@articeddie @ThreeUK @Three_Is_Broken After your MINIMUM term, the price will stay the same until the RPI increase comes around. Or unless the plan you are on can no longer be accommodated on the platform. If that happens, you'll be notified accordingly. You can also give 30 days notice to cancel. You're welcome.
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Simon Phipps
(@webmink) reported
@ThreeUKSupport Seems not, Chris. I get contradictory answers from each agent I speak with, accompanied by "computer says no"-type explanations. The issue is an upgrade being superseded by an automated billing event.
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Karen is Correct
(@GetMeAManager) reported
@articeddie @ThreeUK @Three_Is_Broken After your MINIMUM term, the price will stay the same until the RPI increase comes around. Or unless the plan you are on can no longer be accommodated on the platform. If thag happens, you'll be notified accordingly. You can also give 30 days notice to cancel. You're welcome.