3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Woking, London, City of Westminster, City of London, Hackney, Hammersmith, Kensington, Southwark, Wandsworth, Hounslow, Redhill, Morden, Croydon, Hampstead and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| London |
||
| London |
Phone | |
| City of Westminster |
Internet | |
| City of London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport Yeah you guys confirmed it yesterday but payment was taken today. And the service not working till late September. 🙄 I'm leaving you guys soz
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SDP
(@SSDP73) reported
from
Spelthorne District, England
@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!
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Brent A. Martin
(@zeitgeistlondon) reported
from
Islington, England
@ThreeUKSupport @shahriarsabet We've been having same 5G broadband problems in north London for the last week. What's going on Three? This is obviously a major issue on your hands. Does @Ofcom need informing?
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport My network and data has been down for days, your customer service team confirmed my payments would have 50% reduction due to the lack of service you have provided and you toom full payment this morning and my services would be back until the 22nd September
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Charlie ⭐️⭐️
(@Chaz_CFC) reported
from
Camberwell, England
@ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?
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♡leah
(@leaaCastle) reported
from
Islington, England
My advice for today would be. Never get a phone contract with @ThreeUK
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Brent A. Martin
(@zeitgeistlondon) reported
from
Paddington, England
@PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUKSupport Nope, it’s with Three. He isn’t using the PAYG, he’s already got a contract with Three. It was what we was told for me to get the old number on my new contract. I’ve been told I’ve got to wait 48 more hours, then phone up and wait another 24 hours! It’s never ending!
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUK terrible signal everyday! You are ripping me off monthly
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
@colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUKSupport I’ve done everything I’ve been told to do. The problem is that it’s been over 3 weeks since I took the contract out and it still hasn’t been sorted. Permission was given over the phone for the name change.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks
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Matt
(@MattGiles1993) reported
from
Hillingdon, England
@ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUKSupport internet has gone down everyday this week, was assured yesterday this would be sorted, now has gone again, what is going on?!
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Brent A. Martin
(@zeitgeistlondon) reported
from
Hammersmith, England
@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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mo kosar
(@mokosar1) reported
@andrewjpage @ThreeUK @alexhern 4 phones on 3 network in this house, none of them got it.
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Lee / DJ
(@LeeClutterbuck) reported
Fair enough, this was a test for that reason. But it's done more to highlight how badly @ThreeUK performs as a network nowadays. I got the alert on my BT phone, even my old Samsung with no sim inserted.
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Emanuel Monteiro
(@emanuelbm8) reported
What a lame service @ThreeUK, from what I can see a lot of your costumers including me not receiving the alert from the gov. waiting my contract to finish and it will be one less costumer. I hope a lot do the same. #rubbish#threeuk#
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Kemi Akinola👸🏾🐝
(@BeeKemiA) reported
@MrBaileyM @ThreeUK Also nothing on id which uses the Three network too. I guess i'd have to look out a window and see the apocalypse, then make a run for it
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Rand
(@Raz625772) reported
@ThreeUK @ThreeUKSupport a why didn’t I get the emerging alert. This is a major error and a dangerous safety issue. Can you look in to this please
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Lewis
(@HxSquid_) reported
So, as most of the UK knows, there was an emergency alert sent to all (compatible) phones at 3pm today. However. If you're on @ThreeUK, you don't get such a luxury. Good to know that if there's ever a nuclear strike, I'll be none the wiser lol
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Neal Morris
(@NealMor06831693) reported
@ThreeUKSupport @LukeJew Nonsense nothing on mine. Three are a joke just like their poor reception and poor data services. It's a virtual network off the back of real networks from what I can tell
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Peter Ould (Deeper Magic / Before Dawn Time)
(@PeterOuld) reported
Is there anyone on @ThreeUK who *DID* get the alert? Or did their whole network fail?
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Great Snowman
(@Great_Snowman) reported
@ThreeUKSupport @legendkiller2k8 Does this mean I'm now dead and reanimated as a zombie if there was a real emergency?
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Equinox Features
(@newspics) reported
@TheZoombomber6 @ThreeUK Lol are you an AI? as it seems you are generating tweets based on lack of knowledge. All our devices are new and running the latest OS and have the emergency alert options turned on. Many people on the @ThreeUK network have confirmed they also didn’t receive the #emergencyalert