3 (Three) Outage Report in Surbiton, Greater London, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (54%)
-
Phone (19%)
-
Total Blackout (17%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of London, Kensington, City of Westminster, Woking, London, Islington, Hounslow, Hackney, Tower Hamlets, Croydon, Guildford, Merton, Southall, Redhill and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| Kensington |
Internet | |
| City of Westminster |
Internet | |
| Woking |
Internet | |
| London |
Internet | |
| City of London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
-
Victoria Earl
(@vickiearl_earl) reported
from
Hillingdon, England
@ThreeUK absolutely shocking service on the phone. Trying to cancel an upgrade! The man kept me on phone 35 minutes, unable to understand me or me him! Unable to confirm it was cancelled, told me to call back in 2 days! Blood pressure at boiling point
-
Wallis Day
(@wallisday) reported
from
Lambeth, England
No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.
-
bog off tories
(@robbie_wallace) reported
from
Hackney, England
@ThreeUKSupport Don’t mean to bang on here but now I don’t even get signal in dalston. Would really prefer that you took care of existing customers and fixed existing issues before moving onto new projects. No point in me having data in my plan that I can’t use
-
Now Hear This
(@NowHearThisUK) reported
from
Hillingdon, England
priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account
-
Sarah Rose
(@sarahjrose) reported
from
Croydon, England
Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔
-
Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately
-
KeplerNiko
(@keplerniko) reported
from
City of London, England
@ThreeUKSupport Well that's nice to know I don't get any money back even though you're the one failing to uphold your end of the contract due to 'congestion.' Guess I'll have to find out if the ombudsman agrees. Yes - normally I got bumped to 3G automatically and even deliberately didn't help.
-
Matt Capon
(@MattLCapon) reported
from
Camberwell, England
@ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.
-
IvernelleSita
(@IvernelleSita) reported
from
City of London, England
@ThreeUKSupport It happens everywhere. I need to be connected to WiFi if I want to do anything. Tried switching off my phone few times. Still have no connection & network is not working at all
-
Nomaan Ali
(@Nomaan00) reported
from
Wandsworth, England
@ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.
-
Olly Newport
(@OllyNewport) reported
from
Camberwell, England
@alexodam @benjamin_cook @ThreeUK @Three_Is_Broken I already have unlimited everything for £20pm, it's the issue of speed and reliability, probably over subscribed
-
David Moritz
(@davidmoritz) reported
from
Camberwell, England
In the centre of London and have another day of terrible coverage from @ThreeUK.
-
John Dunne
(@Jdunne9407uk) reported
from
Merton, England
@ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months
-
Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately
-
IvernelleSita
(@IvernelleSita) reported
from
City of London, England
@midasreturns @Three_Is_Broken @ThreeUK It’s more. Since Tuesday it’s been like that. And when you call they can’t help you or give you any explanation. No word about why & what is happening @ThreeUKSupport @ThreeUK
-
Lifestyle Connoisseur
(@Soldoutpromoter) reported
from
Ealing, England
What have you guys done to the network @ThreeUK this is unbearable
-
David Moritz
(@davidmoritz) reported
from
Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
-
Barry
(@uksov) reported
from
Camberwell, England
@ThreeUKSupport why is your 4G so bad in central London, London Bridge and St Pancras area I have to drop the phone to 3G to get any data, you promote 5G, but you haven’t mastered the basics yet, when is this going to be sorted #timetoswitch
-
Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
-
Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
ShoreFyreBat
(@ShoreFyreBat) reported
Well, my internet has been down for nearly two weeks. Thanks, @ThreeUK.
-
Jamie
(@jam3z27) reported
Hmm @ThreeUK I spoke with someone about 2/3 weeks ago about your abysmal London network reception and they agreed a £10 bill refund. Bills just come out with no refund included 😠
-
Mike Baker
(@MikeABaker12) reported
Sometimes the best way to solve a problem is to step back and view it from ‘the balcony’ So how is it @ThreeUK on a brisk 6 miler this morning, in an urban UK town there is no data signal (so no @Spotify), and it’s not my expensive iPhone or settings !!! #feedbackisagift
-
NU / NO
(@Buha_Ha) reported
@ThreeUK @C4Gogglebox Ha-ha. Just like @ThreeUK Customer Service… basic question still unanswered. #ratemy
-
its Still ENDSARS
(@T30_0vd) reported
@ThreeUK Rubbish network
-
Call me Ishmael 🐋
(@IshmaelFontaine) reported
@ThreeUK raise prices but give me the same service. Lmao.
-
Peter Welsh
(@powder_66) reported
@ThreeUK do my you think a 14.4% price increase is really acceptable? I'm already paying a premium contract, will rise considerably evey year. Surely you can reward customers with a bit of support? #CostOfLivingCrisis
-
Reyad Al-Zain
(@ReyadAlZain2) reported
@ThreeUK @C4Gogglebox Why’s my data not working at all even though it’s unlimited
-
maddicksceramics
(@maddickscerami1) reported
@pjharrison2007 @ThreeUK A few months ago I put money into a PAYG a it disappeared within minutes, and no I did not use it, it just vanished. When I contacted their web messenger the man on the other end said he put the money back in to my account but I never saw it. I am now looking for another provide
-
Sophie-Louise
(@JustSomeSophiee) reported
@ThreeUKSupport I keep getting notifications saying my mobile data has been temporarily switched off by my provider. I've checked my account and I have unlimited everything and there's nothing to suggest why it's been done. Please help me figure this out, thank you.