3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, London, Epsom, Tower Hamlets, City of Westminster, City of London, Southall, Paddington, Camden Town, Southwark, Hackney, Hammersmith, Guildford, Kensington and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| Croydon |
Phone | |
| Croydon |
Phone | |
| Epsom |
Internet | |
| Tower Hamlets |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Ian Moy
(@Monkster1978) reported
from
Worcester Park, England
Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob
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Stephen Simpson FSUK
(@forestschooling) reported
from
Kingston upon Thames, England
@ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.
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南東ロンドンに住む自由人
(@River_LondonSE) reported
from
Camberwell, England
Hi @ThreeUK, someone seems to have opened an account using my company’s name and address. I have just received a confirmation letter of the Direct Debit set-up. Could you help? I can’t get through to your customer service!
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
London, England
@ThreeUKSupport So how do I avoid upgrading and remain a customer?
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUK is there a complaints procedure as I am extremely disappointed with the service I have been getting
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X2
(@KronosX81) reported
from
London, England
@ThreeUK wot the heck is going with the blasted network last few months it’s gone worser than it was 15years ago 😡😡😡😤😤 struggling to load a google page Stop paying filthy rich football clubs £50+m per year in sponsorships and focus on the network instead asap 😡😡
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Deepak Sharma
(@depak_sharma) reported
from
London, England
Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.
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Deano
(@BedTaker) reported
from
Richmond, England
Found another place where @ThreeUK’s data signal is absolutely ****! Best coverage my arse!
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razvan radu
(@razvan_radu_4u) reported
from
Hillingdon, England
@threeuk you are a s**t network… more than a year since no or poor internet at Heathrow T3! SHAME!😡
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUK you really are the worst phone provider around
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James Ross
(@JrRoss26) reported
from
Islington, England
@ThreeUKSupport I’ve had no service on my phone since this morning. Please advise ASAP.
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#KeepOurNHSPublic
(@SaraSadEyedLady) reported
from
Camberwell, England
@ThreeUKSupport I have contacted the complaint team. I’m waiting for a response.
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george campbell
(@GEECAM) reported
from
Wandsworth, England
@ThreeUK if your call center staff in India fail to answer your question, simply hang up and blame a poor reception issue!
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever had to deal with. Please do not use them 😭 absolutely horrific.
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X2
(@KronosX81) reported
from
London, England
@ThreeUK I am supposed to be getting clear 5G signal and coverage but I am barely getting 3G 😡 no matter the area I may be in during the day. If you can’t cope with 5G networking stop offering it until you’re competent to do so as it’s a f’g disgrace. Charging fortunes for 💩.
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ispreview hey, so it looks like @ThreeUK have updated their codec for the voice calls, I think they are using Evs like EE? If you ring someone that is on Three, from any other network now, you get high quality calls! It’s great! :-)
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
Camden Town, England
@ThreeUK @ChelseaFCW @ChelseaFC Thanks for your help on that. Shame an alternative date couldn’t be arranged but unfortunately my surgery cannot be postponed.
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lyds Wright
(@lydswright) reported
@ThreeUKSupport I have tried to call 3 times today to cancel mobile broadband. Every time I get transferred to cancellations the line gets cut off. Are you doing this intentionally? I don’t have time to keep ringing you, how can I cancel?!
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Jeremy Legat
(@JeremyLegat) reported
Hi @ThreeUK — can you help please? Getting nowhere with your call centre trying to perform a basic credit check to set up another Three account, with the same bank details I’ve given to you on my previous account. Been told by 2 employees I’m giving the wrong account number (1/2)
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Shannon Jade Jones
(@ShannonJJones1) reported
@ThreeUKSupport I would be more understanding but I had this same issue at the start of the month and told for 3 days in a row to not worry it would arrive to then be told 2 weeks later that the contract was never done properly... so I feel like its just going to be the same thing all over again
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BMac
(@Yon_tweeter) reported
@ThreeUKSupport If there's no network issues then fair enough. Possibly snow causing chaos recently.
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zak¬
(@zakshits) reported
@ThreeUKSupport I called earlier and got told that the system is down at the moment but try again in a few hours. I need this order cancelled!
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Don the Trumpet
(@GetMeAManager) reported
@CaveyGeo @ThreeUKSupport Why would you start by opening a complaint? Wouldn't it be best to find out the issue first? And if you feel you are correct, THEN complain? And looking at your response, YOU are to blame. You requested a PAC. The instructions are straight forward.
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Ciaran O Mairtin
(@CiaranMartin6) reported
@ThreeUKSupport how come bith 4G and 5G signal in Belfast is so poor. Please don't say there's maintenance work going on, it's been like that since August
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Al
(@alamantosser) reported
@ThreeUK customer service ive had from three is shocking, for two months ive tried to get an early termination fee removed off my mums account, my mums ill and twice a week i have to keep mithering her to give my authorisation to speak.
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Russ Britain (SCARRED MOON) CITIZEN Z UK
(@refinedmanxxx) reported
@ThreeUKSupport I forgot my 3 password but when I reset it the confirmation link has been sent to an old email address no longer in service and I forgot to change the details to the new address so the link has gone to an old address
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Cathy Stewart
(@Grandcanyonnext) reported
@ThreeUKSupport getting somewhere between 0 and 2 on my signal at the moment. need to use my phone - what is the solution?