3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Kensington, London, City of Westminster, Woking, Hackney, Hounslow, City of London, Islington, Tower Hamlets, Croydon, Guildford, Merton, Southall, Redhill and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 Kensington |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| Woking |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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Anya Driscoll
(@driscolltheque) reported
from
Islington, England
@ThreeUKSupport help! Phone says I have full signal but my intetnet isn’t working. Tweeting this on train WiFi. Problem with the network?
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Edmund Tallack
(@Edmund_Tallack) reported
from
Camberwell, England
@ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network
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Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
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Chatuba
(@livinhojcs) reported
from
Camden Town, England
Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I see my poor@signal@has returned at home yet again! What is it now? More engineering work? A bird has chewed the lines? It’s ridiculous. Postcode: E9 5JH
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
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Tom
(@thomasjmahoney1) reported
from
Camberwell, England
@ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul 🇮🇪 🏴 🇵🇸 🍀
(@DerryCraic) reported
I ordered a new phone recently from @ThreeUK and it was meant to be delivered by @DPDgroup_news yesterday, got an email and text to say that it's been delivered which is strange as i never seen any driver at my door, DPD delivered it to someone else
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John Hall
(@quasimodo116) reported
@Mikeo56977865 Moved to them after @ThreeUK brought member of family to tears. I liked the ability to go to the local supermarket and talk to the helpful and knowledgeable staff there. £10 pm for SIM-only is fair. Good network cover. Disappointing that they will be charging for roaming, though.
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embrreu
(@Tom_Rainbow_Kid) reported
@ThreeUKSupport I have your 4G home broadband and the signal in the last 4 hours has been awful, I check the website and it says nothing is wrong. I’ve tried resetting my router from the web link and turning the switch off and on again with no luck. Is there any known issues?
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Kim Johnson
(@Alfonsiawarrior) reported
@ThreeUKSupport Ok somethings def wrong when coming to Germany never had trouble until about 1,5yrs ago then always no connection….
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Richard Williamson
(@shadlx) reported
@Three_Is_Broken @ThreeUK I finally left @ThreeUKSupport a few months ago and have never been happier about a choice
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Camilo Rodríguez
(@CamiloGuezRodri) reported
@gcluley @TutanotaTeam I would give ThreeUK an ultimatum to solve the problem, I would report their false claims and unacceptable solution, as age verification doesn't apply, and for the corresponding economic loss of paying tutanota users, and potential harm to tutanota's business, etc.
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Charmaine@AFC
(@charmaine86afc) reported
@ThreeUKSupport How do you mean resetting the network, not sure if I'm doing it right still only 1 bar on my phone signal & internet poor using WiFi
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Camilo Rodríguez
(@CamiloGuezRodri) reported
@gcluley @TutanotaTeam Had I been a paying tutanota customer affected by ThreeUK's IMO deliberate suppression of encrypted communications, I would've been disappointed with tutanota's competence to uphold my right as paying user. Had I been a corporate customer, I would've dropped them right there.
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Me
(@haddington) reported
@ThreeUKSupport This isn’t a new issue this has been going on for easily a year. Not just me either everyone I know on 3 in Sheffield. They are slowly transferring over to o2 and it’s like having a new phone. I’m just waiting for my contact to end so I can leave.
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23
(@Ll3tte) reported
@KesseScott @Fxlse_nein @ThreeUK Exactly, and hopefully Nike has sense and makes something nice too. I was never going to buy a Chelsea kit with 3 on it lmao, plus Nike has been making rubbish