3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Fulham, London, Wandsworth, Islington, Hammersmith, Hackney, Paddington, City of London, Wembley, Mitcham, City of Westminster, Epsom, Beckenham, Kensington and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
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Chatuba
(@livinhojcs) reported
from
Camden Town, England
Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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josefina 🪻 ジョセフィナ
(@abbacchiologist) reported
@ThreeUK is there a problem with your phone signal in central london? why is it so BAD??? and then I get texts saying I used up my data right at the start of the month when I barely get to because reception is so bad throughout the whole city???
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josefina 🪻 ジョセフィナ
(@abbacchiologist) reported
@ThreeUK is there a problem with your phone signal in central london? why is it so BAD??? and then I get texts saying I used up my data right at the start of the month when I barely get to because reception is so bad throughout the whole city???
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Cerys🏴Lufc🤍💛💙
(@CerysLufc) reported
@ThreeUKSupport New customer here. Really struggling with support on your website. The 3g/4g has been flashing blue since installation.
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josefina 🪻 ジョセフィナ
(@abbacchiologist) reported
@ThreeUK is there a problem with your phone signal in central london? why is it so BAD??? and then I get texts saying I used up my data right at the start of the month when I barely get to because reception is so bad throughout the whole city???
-
Cerys🏴Lufc🤍💛💙
(@CerysLufc) reported
@ThreeUKSupport New customer here. Really struggling with support on your website. The 3g/4g has been flashing blue since installation.
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josefina 🪻 ジョセフィナ
(@abbacchiologist) reported
@ThreeUK is there a problem with your phone signal in central london? why is it so BAD??? and then I get texts saying I used up my data right at the start of the month when I barely get to because reception is so bad throughout the whole city???
-
josefina 🪻 ジョセフィナ
(@abbacchiologist) reported
@ThreeUK is there a problem with your phone signal in central london? why is it so BAD??? and then I get texts saying I used up my data right at the start of the month when I barely get to because reception is so bad throughout the whole city???
-
josefina 🪻 ジョセフィナ
(@abbacchiologist) reported
@ThreeUK is there a problem with your phone signal in central london? why is it so BAD??? and then I get texts saying I used up my data right at the start of the month when I barely get to because reception is so bad throughout the whole city???
-
josefina 🪻 ジョセフィナ
(@abbacchiologist) reported
@ThreeUK is there a problem with your phone signal in central london? why is it so BAD??? and then I get texts saying I used up my data right at the start of the month when I barely get to because reception is so bad throughout the whole city???
-
josefina 🪻 ジョセフィナ
(@abbacchiologist) reported
@ThreeUK is there a problem with your phone signal in central london? why is it so BAD??? and then I get texts saying I used up my data right at the start of the month when I barely get to because reception is so bad throughout the whole city???