3 (Three) Outage Report in Surbiton, Greater London, England

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Surbiton, England

The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, City of Westminster, Southwark, Tower Hamlets, Croydon, Hackney, Southall, Fulham, Hounslow, Wandsworth, Wembley, Islington, Chertsey, and City of London.

City	Problem Type	Report Time
Hammersmith	Internet	2 days ago
London	Total Blackout	3 days ago
City of Westminster	Internet	4 days ago
London	Phone	5 days ago
Southwark	Internet	5 days ago
Tower Hamlets	Phone	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

• 
  Mark M (@DrunkRes) reported 4 minutes ago from Camden Town, England

  @ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...

• 
  Andrew Pines (@AndrewRPines) reported 4 minutes ago from Camberwell, England

  @ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.

• 
  Raghunath S Iyengar (@ragwhos) reported 16 minutes ago from Islington, England

  @ThreeUKSupport Thanks for your help. I'll try tomorrow. Like I said I don't trust the IVR I got to today, but I've made a payment just in case and it did it has accepted it. I hope you could check it

• 
  Waleed Al-Zuhair (@waleedtalzuhair) reported 19 minutes ago from Kensington, England

  Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike

• 
  Nick 235 (@music235) reported 20 minutes ago from Brentford, England

  @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

• 
  Munim (@Munim50301079) reported 25 minutes ago from London, England

  @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

• 
  C (@COCOCHAPZ_) reported 25 minutes ago from Ealing, England

  @ThreeUK you lot need to fix up

• 
  Elliot Hughes (@ElliotJH) reported 30 minutes ago from Camden Town, England

  @ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.

• 
  Roses Finds (@Roses_Finds) reported 31 minutes ago from Wandsworth, England

  Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2

• 
  Paul N (@londonpommie) reported 32 minutes ago from London, England

  Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

• 
  Craigy B (@CraigyBEsq) reported 32 minutes ago from Wandsworth, England

  @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

• 
  James Barnham (@JWBarnham) reported 37 minutes ago from Wandsworth, England

  @ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.

• 
  Dark Side Lion (@Holloway_Zoo) reported 38 minutes ago from Islington, England

  @ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.

• 
  Dark Side Lion (@Holloway_Zoo) reported 40 minutes ago from Islington, England

  @ThreeUKSupport My upgrade is due in July and I’m having serious doubts about whether to renew with 3 after 8/9 years due to the terrible signal. Looking at your timeline this is happening in a lot of locations and 3 appear

• 
  Roses Finds (@Roses_Finds) reported 41 minutes ago from Wandsworth, England

  Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace

• 
  𝐀𝐥𝐞𝐱 (@alessandrolnd) reported 42 minutes ago from Hammersmith, England

  ...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport

• 
  𝐀𝐥𝐞𝐱 (@alessandrolnd) reported 42 minutes ago from Hammersmith, England

  Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...

• 
  Dean Carr (@DeanCarr15) reported 56 minutes ago from Camden Town, England

  @ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting

• 
  Dark Side Lion (@Holloway_Zoo) reported 59 minutes ago from Islington, England

  @ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere

• 
  Dark Side Lion (@Holloway_Zoo) reported 60 minutes ago from Islington, England

  @ThreeUKSupport I can’t get anything on 4G as you can see by the screenshot despite your coverage checker saying the signal is excellent. This issue has been going on for ages. It’s not my sim or phone as my daughter is having the same problem.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jimmy Swanston (@jimswanstonlive) reported 8 minutes ago

  @AlexPresents @ThreeUK Threeuk glad I left them the coverage is just terrible i never looked back with better network now with decent 4G and when I’m on a phone call it doesn’t go to 3G like three does worst network

• 
  James harris ™️©️®️ (@jdharris247) reported 8 minutes ago

  @ThreeUK I’m really disappointed with an answer you have given my son. He’s an overseas student and he’s paying an absolute fortune for his data. Why can Lebara mobile have EU charges the same as the UK? You also want to charge him £100’s of pounds to move to Lebara.Please help

• 
  Coach Luca (@anthony_luca96) reported 10 minutes ago

  @ThreeUK is by far the worst provider out there these days. 8 years I've been with them now, I chose 3 as my best mate could get signal anywhere. I struggle all the time to get any, especially when others get signal in the same area on EE. Even 5G is useless! So bad.

• 
  Georgie Bless (@georgiebless) reported 13 minutes ago

  @ThreeUKSupport Please could you explain why I have direct debits amounting to over 300 pounds since March 2022 despite never having had contract with yourselves? Please can you advise how we get the money refunded?

• 
  SamJayne👑 (@sambates1597) reported 15 minutes ago

  @ThreeUKSupport hi, could someone dm me regarding issues I'm having with my phone please? Thankyou! @ThreeUK

• 
  Wendy (@YorkieWend) reported 17 minutes ago

  Well looks like @ee have lost a long-standing customer. They’re just not competitive anymore and aren’t prepared to offer me a deal anywhere near as good as others on the market. Looks like @ThreeUK or @skyuk will be getting my custom shortly.

• 
  Green Card Design (@RogerNewb) reported 20 minutes ago

  @ThreeUKSupport I don’t recall you sharing a link with me so no. The main problem I had earlier was that the sim in the myfi ISN’T on a phone. I out it in an old phone and set the roaming on that. But evertime I try to use it abroad I get the admin authentication screen but cannot sign in!

• 
  Simon Withington (@ShowbizSimonW) reported 21 minutes ago

  @AlexPresents @ThreeUK I had this 17 years ago with them and vowed to never use them again. But I had heard they'd got better...!

• 
  Autumn Summers (@AutumnSummers) reported 23 minutes ago

  @ThreeUK my signal has been down all day are you having problems ?

• 
  Nick Hayward (@n1ckhay) reported 23 minutes ago

  @ThreeUKSupport Also, to be told the deal I am on is more than suitable is slightly unacceptable to be fair. Other companies provide better deals but my preference was to stay with you, as I have always appreciated the service - until now.