3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Guildford, London, City of Westminster, Kensington, City of London, Sutton, Southall, Southwark, Hackney, Hammersmith, Ealing, Fulham, Islington, Croydon and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Kensington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Chatuba
(@livinhojcs) reported
from
Camden Town, England
Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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Edmund Tallack
(@Edmund_Tallack) reported
from
Camberwell, England
@ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I see my poor@signal@has returned at home yet again! What is it now? More engineering work? A bird has chewed the lines? It’s ridiculous. Postcode: E9 5JH
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
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Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Williams
(@Clouise34) reported
@ThreeUK my mum is having issues with her contract SIM card, she has a replacement SIM card but it’s Pay as you go sim. She wants to keep her old number from the old SIM card. How does she do this? Thanks
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Daniel Arkley
(@originaldda) reported
@ThreeUK please can you get in touch with me to resolve a formal complaint about the fact you’re still billing me for a service I have asked to have cancelled three times now? @TheFCA might be intrigued to know why you won’t honour my legal right to cancel the contract.
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jay styler
(@jaystyler_) reported
the way @ThreeUK advertises such good signal... unless ur in kirkcaldy x
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Claire Williams
(@Clouise34) reported
@ThreeUKSupport my mum is having issues with her contract SIM card, she has a replacement SIM card but it’s Pay as you go sim. She wants to keep her old number from the old SIM card. How does she do this? Thanks
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Dan Gardner
(@Dan_Gardner_) reported
@ThreeUKSupport any idea how long the works are going to take in B30? Signal dropped around lunchtime, network checker shows you're doing upgrade works (again).
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Ben Doyle
(@bendoyle1983) reported
@ThreeUK I’m currently in W8 London and my phone is connected to the network but doesn’t seem to download anything, on any app or browser. I’m showing 3 bars of 4G/5G. Are there any issues atm?
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Mark
(@TruthTeller1909) reported
@ThreeUKSupport Having incredibly slow 4g internet today pretty much all over the city of Plymouth
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Shirley Ayres
(@shirleyayres) reported
@ThreeUKSupport second day that sadly my internet access is patchy or non existent. Are there still problems or ongoing maintenance in the TQ6 area?
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Tommybhoy79 🏴⚽
(@ruchillbhoy79) reported
Have to say I wish never left @EE and went to @ThreeUK because the network coverage around Scotland, particularly South Lanarkshire and Glasgow is shockingly bad! Will definitely be changing back when I can 🤬🤬🤬
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Bobby but with a Santa suit on 🎅🏻🎄
(@Bomberherald) reported
@ThreeUKSupport I will try it but I think it's rather poor that my provider is asking me questions like this rather than having answers. It's the first time ever I've had any negative experience with Three so we'll not fall out just yet.