3 (Three) outages and service status in Surbiton, England

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Surbiton, England

The most recent 3 (Three) outage reports came from the following cities: Wandsworth, Mitcham, Hammersmith, Croydon, Southall, Hounslow, Sutton, Teddington, and Fulham.

City	Problem Type	Report Time
Wandsworth	Phone	17 hours ago
Mitcham	Internet	6 days ago
Hammersmith	Internet	7 days ago
Hammersmith	Internet	7 days ago
Hammersmith	Internet	9 days ago
Hammersmith	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

• 
  Nick 235 (@music235) reported 13 minutes ago from Brentford, England

  @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

• 
  Roses Finds (@Roses_Finds) reported 17 minutes ago from Wandsworth, England

  Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace

• 
  Chris Hampson (@chrishampson) reported 18 minutes ago from Wandsworth, England

  @ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

• 
  Jade Sharp (@jadesharp1992) reported 18 minutes ago from Hounslow, England

  @ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

• 
  jac (@JackieWarner13) reported 23 minutes ago from Lambeth, England

  Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.

• 
  Ranjan Mallya (@RanjanMallya) reported 24 minutes ago from Croydon, England

  Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?

• 
  Ian Moy (@Monkster1978) reported 25 minutes ago from Worcester Park, England

  Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 26 minutes ago from Richmond, England

  @ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?

• 
  Nicole (@laughinglongest) reported 31 minutes ago from Spelthorne District, England

  @ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three

• 
  Alex James Cox (@AJCox31) reported 40 minutes ago from Lambeth, England

  @ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!

• 
  MissA.O (@AmandaO100) reported 44 minutes ago from Lambeth, England

  @ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!

• 
  Mark (@edwarrditis) reported 44 minutes ago from Hounslow, England

  Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.

• 
  E M M Y (@msemmyburrows) reported 45 minutes ago from Richmond, England

  @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

• 
  Jonny Pearson (@jonny_pearson) reported 47 minutes ago from Lambeth, England

  @ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!

• 
  Benoit Berthe Siward (@TheSiward) reported 48 minutes ago from Lambeth, England

  @ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 50 minutes ago from Hounslow, England

  @ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data

• 
  Andy R Hessey (@arhessey) reported 55 minutes ago from Brentford, England

  @ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!

• 
  Chris Hampson (@chrishampson) reported 55 minutes ago from Richmond, England

  @ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

• 
  Oliver Collett (@olicollett) reported 56 minutes ago from Ealing, England

  Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges

• 
  Mike🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦🇬🇧 (@MikeM5517) reported 57 minutes ago from Worcester Park, England

  @ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alexander Bragin (@SkaterMadnes) reported 2 minutes ago

  @tsbains64 @ThreeUK The whole thing is ****. I am leaving Three as a result

• 
  Clive ✝️is💩means Athiest (@elgarr1) reported 4 minutes ago

  @ThreeUK I am so annoyed by your customer services. I purchased a data sim a month ago. Rung up to top it up they won’t do it with out the sim being in a phone to receive a text message, I don’t have a 3 device, I bought it for a mobile router. Won’t work in my EE phone! 😞

• 
  Hugh Campbell (@HughCampbell7) reported 7 minutes ago

  @ThreeUK impossible to get help on there website.

• 
  Darryl (Dazzle) Brace (@DazzleB007) reported 9 minutes ago

  Is it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???

• 
  Wyn Morgan (@wynmorgan) reported 10 minutes ago

  @ThreeUK @ThreeUKSupport seems we’re going to be without a signal for a second week as you’re still working on your mast. Surely you’ve had time to install a new mast in that time?

• 
  Ghostchant (@gh05tch4nt) reported 11 minutes ago

  @ThreeUKSupport We’ve had no internet at home all day. The network status on your site says you’re aware but working from home is impossible, currently. Do you have a timeframe? Stoke-on-Trent

• 
  Glen & Jo (@LashbrookLushes) reported 13 minutes ago

  @ThreeUK home broadband in BN24 absolutely useless today. Please sort it out or give me a refund #fail

• 
  Ell💕 (@MrSteveBerman) reported 14 minutes ago

  @ThreeUK Your customer service team is actually so impolite it’s ridiculous. Train them better please

• 
  Andrew #StandWithUkraine 🇺🇦 (@MPAndy) reported 17 minutes ago

  @torturedtoffee @ThreeUK There’s a reason why they are 15th out of 15 for customer satisfaction.

• 
  jcopps (@jcopps80) reported 20 minutes ago

  @ThreeUKSupport why is your signal in Manchester so so bad you have merged with Vodafone and it’s even worse than it was before … defo leaving you after this contract utter shite