3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Ealing, Southall, Fulham, Islington, Croydon, City of Westminster, Hackney, Hammersmith, Hounslow, City of London, Paddington, Kensington, Hampstead and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Ealing |
Internet | |
| Southall |
Internet | |
| Southall |
Internet | |
| Fulham |
Phone | |
| Southall |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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KeplerNiko
(@keplerniko) reported
from
City of London, England
@ThreeUKSupport Well that's nice to know I don't get any money back even though you're the one failing to uphold your end of the contract due to 'congestion.' Guess I'll have to find out if the ombudsman agrees. Yes - normally I got bumped to 3G automatically and even deliberately didn't help.
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IvernelleSita
(@IvernelleSita) reported
from
City of London, England
@midasreturns @Three_Is_Broken @ThreeUK It’s more. Since Tuesday it’s been like that. And when you call they can’t help you or give you any explanation. No word about why & what is happening @ThreeUKSupport @ThreeUK
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Olly Newport
(@OllyNewport) reported
from
Camberwell, England
@alexodam @benjamin_cook @ThreeUK @Three_Is_Broken I already have unlimited everything for £20pm, it's the issue of speed and reliability, probably over subscribed
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IvernelleSita
(@IvernelleSita) reported
from
City of London, England
@ThreeUKSupport It happens everywhere. I need to be connected to WiFi if I want to do anything. Tried switching off my phone few times. Still have no connection & network is not working at all
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Barry
(@uksov) reported
from
Camberwell, England
@ThreeUKSupport why is your 4G so bad in central London, London Bridge and St Pancras area I have to drop the phone to 3G to get any data, you promote 5G, but you haven’t mastered the basics yet, when is this going to be sorted #timetoswitch
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
In the centre of London and have another day of terrible coverage from @ThreeUK.
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John Dunne
(@Jdunne9407uk) reported
from
Merton, England
@ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months
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Nomaan Ali
(@Nomaan00) reported
from
Wandsworth, England
@ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.
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Luke
(@Lu_uke) reported
from
Merton, England
@ThreeUKSupport My phone is iPhone 11 Pro Max and my husband is the iPhone X max. Both of them with the same problem. Cmon, I’m regretting to made that contract with you guys!
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately
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Victoria Earl
(@vickiearl_earl) reported
from
Hillingdon, England
@ThreeUK absolutely shocking service on the phone. Trying to cancel an upgrade! The man kept me on phone 35 minutes, unable to understand me or me him! Unable to confirm it was cancelled, told me to call back in 2 days! Blood pressure at boiling point
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Antonio de la Fe
(@antoniodelafe) reported
from
Camberwell, England
.@ThreeUKSupport I would like to know what is so wrong with data in your network. Often have only 3G and even when I have 4G reception data just doesn’t seem to work or works incredibly slow. I’m basically paying for data I can’t barely used or when used is unpractical …
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately
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Matt Capon
(@MattLCapon) reported
from
Camberwell, England
@ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.
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Matthew John Earley
(@o0MattE0o) reported
from
Hillingdon, England
@ThreeUKSupport Issues at : UB7 8LZ 3G is little faster than 4G but when I'm at work RG12 1PU I get very good speeds. So don't want to turn off 4G
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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Wallis Day
(@wallisday) reported
from
Lambeth, England
No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.
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gursharnkbassi
(@gursharnkbassi) reported
from
Camberwell, England
Seriously considering to change my network provider @ThreeUK is very slow... 😡
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Sarah Rose
(@sarahjrose) reported
from
Croydon, England
Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔
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Luke
(@Lu_uke) reported
from
Merton, England
@ThreeUKSupport Oooo that’s the point, I live in CR42BA and it is terrible here. I work in SM45JD and, I don’t have words to describe how bad it is there. My husband was #O2 and I asked him to come to @ThreeUK he is complaining and saying it has been his worst decision ever to 📱
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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David Kaufmann
(@Blueribble) reported
@ThreeUKSupport Bad enough having to repeat the issues verbally, not typing them. Nobody sees the irony of a telecommunications company that won't speak to it's customers?
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Sarah Beth James/Lucinda Greyhaven
(@wickedwitchgal) reported
@ThreeUKSupport LS2. Having issues with home hub and mobilenet crashing again. Since 6pm.
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Dan B
(@voodoodusk) reported
@ThreeUK @ThreeUKSupport signal all back to full strength but 4g speed is slower than 3g atm. spent days trying to reports issues 7 days ago and online network check said all good and now a service thats barely better than adsl. COMMON Three dont make me put EE in this router i know i can 100 mb/s easy.
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Erica Moo 💙
(@EricaMoo) reported
@ThreeUKSupport since speaking with several of your advisors since Saturday, I’ve gone from having very signal, to complete no service! Was assured would be fixed by end of day, but gone from bad to worse. Live chat just passes me from dept to dept with no result. 🤯
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BrainBoxComputers UK 🇬🇧#SBS #KingOf 💻🧙♂️
(@BrainBoxCompute) reported
That's it @ThreeUKSupport I'm sick to death of not having service on a now weekly basis. I would advise all your users to look at general condition 23 as you are not providing a proper service, my business is dead in the water yet again because of @ThreeUK
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Dr. Shalom Favour
(@shalom_123) reported
@ThreeUK Poor network
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Daniel Spraggon
(@dsprag5) reported
@ThreeUKSupport Genuinely the worst live chat support I have come across. Spoke to 4 different people who all didn’t understand my problem and tried the same solutions which didn’t work. Haven’t been able to access WhatsApp or my Bank for 4 days now, how do I complain?
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Hannah Ford
(@HannahFord95) reported
@ThreeUKSupport I’ve either had no or very minimal signal for 2 weeks now because there are network issues apparently. When is this likely to be fixed? Paying for a phone bill when I can only really use my phone when it’s connected to WiFi is a bit ridiculous
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SpiderElectron
(@SpiderElectron) reported
@ThreeUKSupport Please can you say when the disruption to signal in G69 area will be resolved? Working from home is impossible. Already spoke to tech support over pst few days and they just tell me it'll be fixed 'today' each time.
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Dr. Shalom Favour
(@shalom_123) reported
@ThreeUK What's happening @ThreeUK @ThreeUKSupport your network is down. I can't browse...