3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Southall, City of Westminster, City of London, Southwark, Hackney, Hammersmith, Ealing, Fulham, Islington, Croydon, Hounslow, Paddington, Kensington and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southall |
Internet | |
| City of Westminster |
Total Blackout | |
| London |
Internet | |
| City of London |
Internet | |
| City of Westminster |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@ThreeUKSupport Just spent 20 minutes on the phone to your help. Really patronising advisor who kept saying “we just provide the SIM, we can’t comment on what speeds you’ll get”. He also said the previous advisor shouldn’t have said what speeds I could get in my postcode. What a shambles.
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🍁🍂✨Lauren Victoria Rhodes✨🍂🍁
(@LaurenVRhodes) reported
from
Richmond, England
Oh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport
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𝕬𝖇𝖉𝖆𝖑𝖑𝖆𝖍 𝕯𝖆𝖓𝖐𝖔𝖋𝖆
(@Abdallahyd01) reported
from
Islington, England
@ThreeUK I want to cancel my sim subscription.
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Brooke Colman
(@TheRealBrookieC) reported
from
Wandsworth, England
@ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!
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Natalie Turner
(@skippinginheels) reported
from
Camberwell, England
THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!
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Kev Galvin
(@GalvinKev) reported
from
Lambeth, England
@ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@three_broadband @NickHJBurley @ThreeUKSupport Don’t believe them — they said the same to me. I was getting 300Mbps and now can’t get 5G (they told me the same story about the network tool not being updated). Now barely getting 20Mbps on their 4G service, even though I’m on a 5G contract!
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Kevin Hogarth
(@KevinHogarth) reported
from
Ealing, England
@ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!
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karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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Imran Maqbool
(@i_maq) reported
from
Hackney, England
I've been offered £5 off my phone bill to stay even though I've paid over £1,000 to @ThreeUK over the last 4 years for a barely functioning service being lied to that they'll fix the area faults...
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Jon Warburton.
(@jon_warburton) reported
from
Lambeth, England
Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.
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Imran Maqbool
(@i_maq) reported
from
Hackney, England
@ThreeUKSupport I need to hear what form of compensation will be available to me before I leave for a functioning network. @Three_Is_Broken
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GG
(@gg1613gon) reported
from
Islington, England
@ThreeUKSupport After trying online to cancel my contract (which didn’t work) on the 21st September I phoned you and after 25 minutes waiting finally spoke with you, asked to cancel the contract and was told it was cancelled.
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Proindia
(@Proindia6) reported
from
Hillingdon, England
@ThreeUK what happen in Hayes area .. bad bad signal.. not even 4g ... it was 5g before..West London..
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@ThreeUKSupport Any issues in EC1M? Not getting any internet at all.
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUK Do they support 5g? Come to think of it do they support data at all on your network?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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**** Gaines
(@Juk3n) reported
@ThreeUK Phone stolen after 8pm, can i get in touch with 3? **** NO I CAN'T. Cant cancel my phone until 8am eh? If i had an **** cavity on the tip of my elbow, it would prove marginally more useful to me than 3 is right now.
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Ian Fenn
(@ifenn) reported
@ThreeUKSupport It seems that there are still issues?
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Michelle
(@TinkyTink) reported
@ThreeUK I need help with my billing I have screen shots of conversations I had regarding charges but need a email address
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Calv
(@CumbrianCalv) reported
@ThreeUKSupport Yeah I got this response last time but every other company in the country has it but yourselves even @iD_Mobile_UK have it and they used your masts and network, so when are you getting it? Is it this month? Or are you getting it at all?
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Luke
(@The4th_ape) reported
@ThreeUKSupport your network is the worst and slowest network ever. Loses connection inside buildings and goes dead for no reason.
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Payno 🏴
(@mikepayne_5) reported
@cryptojakker @CrypToe_Man @ThreeUK They also had my email details. So once they have transferred the Sim to a new network they could reset my email password. And then once in control of both my number and email could then go the forgot password route at the exchanges Exchanges by by 2FA
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@ThreeUKSupport Hi! No estimate, but must be quite significant works as your support team informed me that lesser cases don't go onto the status page (which is bad, obviously). I will DM, ta... 🏓
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Luke Major
(@Luke_major) reported
Is anyone else having real bad signal issues with @ThreeUK mine has been tragic for about two weeks now!
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Toby Michaels
(@HighlanderToby) reported
@notinusagex @ThreeUKSupport Live chat is also down and I had my 24 hour text warning this morning.
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Not Used
(@notinusagex) reported
@HighlanderToby @ThreeUKSupport happened to me a few weeks ago, i have to pay via 333 as i cancelled my direct debit by mistake 5 years ago and they still havent managed to set it back up 🙄 (online, telephone and instore) and 333 had also gone down. It was down nearly 5 days so I was overdue, (continue on)