3 (Three)

3 (Three) Outage Report in Surbiton, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Surbiton, Greater London, England 12/12/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Surbiton, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Reigate, London, Woking, City of Westminster, City of London, Hackney, Hammersmith, Kensington, Southwark, Wandsworth, Hounslow, Redhill, Morden, Croydon and Hampstead.

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City Problem Type Report Time
United KingdomReigate Total Blackout
United KingdomLondon Internet
United KingdomWoking Internet
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomCity of Westminster Internet

Community Discussion

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Hillingdon, England

    priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account

  • davidmoritz David Moritz (@davidmoritz) reported from Camberwell, England

    In the centre of London and have another day of terrible coverage from @ThreeUK.

  • OllyNewport Olly Newport (@OllyNewport) reported from Camberwell, England

    @alexodam @benjamin_cook @ThreeUK @Three_Is_Broken I already have unlimited everything for £20pm, it's the issue of speed and reliability, probably over subscribed

  • davidmoritz David Moritz (@davidmoritz) reported from Camberwell, England

    Well your customer service is like your service @ThreeUK. I’m off to @ee

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    @ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from City of London, England

    @midasreturns @Three_Is_Broken @ThreeUK It’s more. Since Tuesday it’s been like that. And when you call they can’t help you or give you any explanation. No word about why & what is happening @ThreeUKSupport @ThreeUK

  • Jdunne9407uk John Dunne (@Jdunne9407uk) reported from Merton, England

    @ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months

  • vickiearl_earl Victoria Earl (@vickiearl_earl) reported from Hillingdon, England

    @ThreeUK absolutely shocking service on the phone. Trying to cancel an upgrade! The man kept me on phone 35 minutes, unable to understand me or me him! Unable to confirm it was cancelled, told me to call back in 2 days! Blood pressure at boiling point

  • Nomaan00 Nomaan Ali (@Nomaan00) reported from Wandsworth, England

    @ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.

  • robbie_wallace bog off tories (@robbie_wallace) reported from Hackney, England

    @ThreeUKSupport Don’t mean to bang on here but now I don’t even get signal in dalston. Would really prefer that you took care of existing customers and fixed existing issues before moving onto new projects. No point in me having data in my plan that I can’t use

  • sarahjrose Sarah Rose (@sarahjrose) reported from Croydon, England

    Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    @ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately

  • uksov Barry (@uksov) reported from Camberwell, England

    @ThreeUKSupport why is your 4G so bad in central London, London Bridge and St Pancras area I have to drop the phone to 3G to get any data, you promote 5G, but you haven’t mastered the basics yet, when is this going to be sorted #timetoswitch

  • ARussell_11 Alex Russell (@ARussell_11) reported from Camberwell, England

    @ThreeUKSupport I have a problem across half of London. Shambles to be honest

  • keplerniko KeplerNiko (@keplerniko) reported from City of London, England

    @ThreeUKSupport Well that's nice to know I don't get any money back even though you're the one failing to uphold your end of the contract due to 'congestion.' Guess I'll have to find out if the ombudsman agrees. Yes - normally I got bumped to 3G automatically and even deliberately didn't help.

  • stephweller97 Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • zoeycol Zoe. (@zoeycol) reported from London, England

    @amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

  • MattLCapon Matt Capon (@MattLCapon) reported from Camberwell, England

    @ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.

  • Soldoutpromoter Lifestyle Connoisseur (@Soldoutpromoter) reported from Ealing, England

    What have you guys done to the network @ThreeUK this is unbearable

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • _gapc GEORGE (@_gapc) reported

    @ThreeUKSupport your signal i has been dire this past month

  • xxdabxx daniel bullock (@xxdabxx) reported

    @ThreeUKSupport Another week, still no further along and multiple examples of the worst customer service I have experienced in some time. How do I escalate the matters to someone that can take it seriously and doesn't just keep repeating canned statements

  • LawyerKostya Kostya L 🇺🇦 (@LawyerKostya) reported

    @ThreeUKSupport Thanks Holly, I’ve already been through this with the customer service team. My options are: accept that the connection is bad but at least the contract is cheap; or pay more to another provider and have usable internet.

  • CopMoustache TheMoustacheCop (@CopMoustache) reported

    @DelectableDi @ThreeUKSupport I’m with them as well, been with them years and always been good service from them 👍👍

  • lucindaborrell lucinda (@lucindaborrell) reported

    @ThreeUKSupport I've asked your upgrade team to process the order for the phone you do have and allow me to pick it up from my local store so I have it end of play today. They have refused, so I'll be leaving three when my contract is up after six years as a loyal customer

  • lucyj_ford lucy ford 🍊 (@lucyj_ford) reported

    @ThreeUKSupport hi! my wifi and data have both been down for almost 2 days now and has made working near-impossible. have been told it’s issues in my area but would have appreciated some communication instead of having to ring twice. thanks.

  • SOJewell Sam Jewell (@SOJewell) reported

    @ThreeUKSupport my 4G internet is incredibly slow today in London. Is there something up? I rebooted my phone, and reset some settings

  • CSI_Pete Pete Wright (@CSI_Pete) reported

    @ThreeUKSupport Hi. Lots of people seem to have this issue. But there’s nothing on MyThree except trying to sell me an upgrade 👍

  • WDC1969 Wayne (@WDC1969) reported

    @ThreeUKSupport Sim was sent on Monday and if they cant be tracked that just shows your customer service team lied again. So glad I kept the transcript of the call

  • Michael77940753 Michael (@Michael77940753) reported

    @ThreeUKSupport Correction its says "your sim card does not allow a connection to this network" when trying to connect to t-mobile. Your help would be greatly appreciated, as I have an important call i need to make back to the UK next week. Thanks