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3 (Three)

3 (Three) Outage Report in Surbiton, Greater London, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Surbiton, England

The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, City of Westminster, Southwark, Tower Hamlets, Croydon, Hackney, Southall, Fulham, Hounslow, Wandsworth, Wembley, Islington, Chertsey, and City of London.

CityProblem TypeReport Time
Hammersmith Internet 18 hours ago
London Total Blackout 2 days ago
City of Westminster Internet 4 days ago
London Phone 4 days ago
Southwark Internet 4 days ago
Tower Hamlets Phone 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Sunny_88_
    Sunny T (@Sunny_88_) reported from Ealing, England

    @ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.

  • msleannefraser
    Leanne 💖 #LoverOutNow - You are what you Love 💖 (@msleannefraser) reported from City of London, England

    I was 10 mins late for work today, now I know why - turns out I missed quite a lot due to my @ThreeUK data not working 😂

  • ZanaMillen
    zae x (@ZanaMillen) reported from Hackney, England

    You what’s mad is that @ThreeUK had me ducked up today and my manager uses the network but his phon network is ok. Like I tried to send him a text saying I’d be late today and didn’t get till an hour after I was in

  • kikejau
    Mr. Jau (@kikejau) reported from Camden Town, England

    What's going on @ThreeUK very poor data quality today.

  • NasWasTaken
    NK (@NasWasTaken) reported from Paddington, England

    @MontyTweeet @ThreeUK Unlimited everything. £20 a month. Altho internet connection is so shit i have to switch 4g off every now and then to use it. And compared to virgin’s 4G. It’s sooooooooo much slower.

  • astravolemova
    A. Stravolemova (@astravolemova) reported from Kensington, England

    One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport

  • MartinCox0155
    Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport It was due to your network being down which you know about

  • niallomalley
    Niall O'Malley (@niallomalley) reported from Kingston upon Thames, England

    @ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…

  • ApostlesBarber1
    ApostlesBarberShop (@ApostlesBarber1) reported from Merton, England

    @ThreeUK My mobile internet still not working past 24 hours! Been with out internet 😡

  • Mr_Rafal
    Raf (@Mr_Rafal) reported from Hackney, England

    @ThreeUKSupport It was...yesterday. There was no network at all but I read you have had problems.

  • marcia97x
    get your coins (@marcia97x) reported from Camden Town, England

    @ThreeUK @ThreeUKSupport sort out the phone signal!!!!!!! I refuse to pay my next month bill

  • NasWasTaken
    NK (@NasWasTaken) reported from Paddington, England

    @MontyTweeet Legit just waiting for my bloody contract to run out. @ThreeUK network run by crooks

  • willjennings80
    will jennings (@willjennings80) reported from Lambeth, England

    @respros @ThreeUKSupport Yeah. They said a few days ago there were issues, not heard anything since but mine keeps dropping also.

  • Mr1Elusive
    Mr  MovinSexi 🥃 Oct 18th (@Mr1Elusive) reported from Camden Town, England

    I wonder if @ThreeUK is going to give us some credit for this loss of service

  • Brunts1980
    Nickle Arse (@Brunts1980) reported from Lambeth, England

    @ThreeUK has provided the worst service i have ever experienced. Constant drop calls, no coverage and constant failed messages. Bye bye

  • Touring_Tech
    Nick Szewciw (@Touring_Tech) reported from Hillingdon, England

    @ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.

  • mrtimenglish
    Tim English (@mrtimenglish) reported from Ealing, England

    @ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job

  • yhwhynot
    Joseph Joester (@yhwhynot) reported from Brentford, England

    OK my phone network is finally back, ****** pricks the lot of you @ThreeUK

  • lauracrimmons
    Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

  • MartinWWalker
    Martin Walker (@MartinWWalker) reported from Kingston upon Thames, England

    @ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Hellatob
    Helen Tobin (@Hellatob) reported

    @ThreeUK Hi I bought a cable from your Swansea store but it was the wrong one. Tried to return to my local Port Talbot store and told I couldn’t as you have a different stock system. Can you help to explain?

  • Ethan2o10
    Ethan Williams (@Ethan2o10) reported

    @ThreeUK After talking to a sales rep today I store, he's said you won't be stocking the pro because it wouldn't be as profitable as the normal pixel 6, face was a picture when I told him I'd be off to another network that will stock it....

  • MarkAlexKeller
    Mark A. Keller (@MarkAlexKeller) reported

    @ThreeUK Hey - the past few weeks in central London (Soho/Oxford Street/Covent Garden) I’ve had four bars but no service. Like won’t send texts or load GoogleMaps. Didn’t used to be a problem.

  • ant_kenyon
    Anthony (@ant_kenyon) reported

    what a shame @BTSportBoxing that i can't stream the boxing because of @ThreeUK ******* shocking network coverage!! Save me @EE !

  • gamerof2032
    player21 (@gamerof2032) reported

    @ThreeUK fix you uploaded speed it's too 🐌 slow 🐌

  • dan_upson
    Daniel upson (@dan_upson) reported

    @ThreeUKSupport home broadband been shocking last 2 weeks. every hour or so it drops out live next to 5g mast and never had a a problem til now chelmsford cm2 Please don't deny there's any faults like every other support from @ThreeUK

  • HaHam77931045
    Ha Ham (@HaHam77931045) reported

    @ThreeUKSupport Hi Yes I did not receive any vrification codes, I didn’t receive text message either my phone is iPhone 11 pro. Please help

  • Hellatob
    Helen Tobin (@Hellatob) reported

    @ThreeUKSupport I have to say that is the worst policy I have ever come across. Imagine you’d purchased when on holiday hundreds of miles from home or as a gift. Absolutely appalling customer service. #appauling @ThreeUK

  • rholmes137
    Russ Holmes (@rholmes137) reported

    @cccalum @ThreeUK Yes, they recently blocked my SIM card without warning for having been out of the country too long. Service isn't what it used to be, sadly.

  • Roberts7722
    Daniel Roberts (@Roberts7722) reported

    @ThreeUKSupport I dialled 333. Was told I couldn't complain. What help is a Web page saying call us?! #pooridea