3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Fulham, London, Wandsworth, Islington, Hammersmith, Hackney, Paddington, City of London, Wembley, Mitcham, City of Westminster, Epsom, Beckenham, Kensington and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Internet | |
| London |
Internet | |
| Fulham |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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chris froome+
(@floppyrubber) reported
from
Hillingdon, England
@ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Griffy 🏳️🌈What fresh hell is this?
(@seaniegriff) reported
from
Camberwell, England
@ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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Gregory Mumford
(@gsmumford) reported
from
Wandsworth, England
@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen - 😱 Christmas 😱 - Roughley
(@SteBobRoughley) reported
This is weird. I'm on the @ThreeUK network but I have had calls claiming to be from @TheO2 offering me a 40% discount on my bills due to COVID. Feels like a scam so ignoring for now, but the callers seem adamant that my number is registered on O2. Could there be more to this?
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Alec of Essex, lockdown and robots
(@Smokesniper) reported
@ThreeUKSupport any idea when the repairs to SS0 9UR will be done? I'm barely even getting "emergency calls only" levels of signal today
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Alexandra Montgomery
(@Alexandra_M_93) reported
@ThreeUK Today i have spent quite alot of time speaking to people on the Live Chat. My first problem was sorted, the guy left the chat. I then went back on to speak to someone else as i wasnt finished, they helped with the second problem (all faults by 3 i must add), (1)...
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William Stewart
(@WStewartGK) reported
@diabeatnik_ @ThreeUKSupport I get 0 signal in the house! Have to connect to my virgin router to access most things.
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Martin Butler
(@Butber) reported
@ThreeUKSupport Hi. Unable to login into the mobile app (iOS) or online. Says wrong password so reset password but still the same. Been like this for few days now
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michaela dell
(@mrsmicdell) reported
@ThreeUKSupport And that one stopped working and had been sent back to apple who have managed to replace it with no stock issues
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Edyta Stec
(@stec_edyta) reported
@ThreeUKSupport No he did not. He said I don't need to worry about anything. Problem is that I keep hearing it since October from Three team. Pastdue Credit company activities and claiming that £383 from me when I don't owe you a single penny is shocking! I need competent help from 3
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUK your live chat service makes want to chew my own arm off and slap myself with it. A carrier pigeon would prove far more entertaining and fruitful. Meh.
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holl
(@holliecrap) reported
@ThreeUKSupport The main issue currently is the fact you keep cutting our internet off at 1:55 every day and despite the internet bill being paid 3 times now I’m still sat at my desk not working because communicating with you is like talking to a brick....
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Martin
(@itsmartin2020) reported
@ThreeUK love how your customer services lie to your customers! Was told I get a refund in 3 days. chase it and be told the global pandemic is causing the delay! Called out the agent as a liar to which he backtracked! Called the complaint team to raise yet another complaint