3 (Three)

3 (Three) Outage Report in Surbiton, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Surbiton, Greater London, England 03/01/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Surbiton, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Southwark, City of Westminster, Hackney, London, Paddington, Islington, Croydon, Hammersmith, Hampstead, City of London, Camden Town, Hounslow, Wandsworth, Ealing and Woking.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomSouthwark Phone
United KingdomCity of Westminster Internet
United KingdomSouthwark Phone
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @katebevan Amazing. Haven’t been able to get a decent 4g signal since last year and @ThreeUKSupport and @ThreeUK just ignore it. Still put their prices up this month though. Classy.

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Yiewsley, England

    @ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days

  • QuantumCaza Alfie ☕ Coffee God (@QuantumCaza) reported from Islington, England

    So I can't pay my phone bill because the @ThreeUK site and app and phone number is down @ThreeUKSupport

  • JamesPhizKFC James Street (@JamesPhizKFC) reported from Kingston upon Thames, England

    @ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @taralawrence21 @Three_Is_Broken @ThreeUKSupport Yeah...leave @ThreeUK they are shit

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • SHPETeacher13 Sam Skinner (@SHPETeacher13) reported from Hammersmith, England

    @ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK

  • Serendipity247 serendipity247 (@Serendipity247) reported from Hillingdon, England

    Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

  • SHPETeacher13 Sam Skinner (@SHPETeacher13) reported from Hammersmith, England

    @ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England

    @ThreeUKSupport No updates ill just take it, its not working as your end.

  • Edrat77 David Ratcliffe (@Edrat77) reported from Lambeth, England

    @ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

  • adizadiva7 Adiza Shardow 🇬🇭 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@adizadiva7) reported from Lambeth, England

    Same here talk about bad timeline lol @ThreeUK

  • Serendipity247 serendipity247 (@Serendipity247) reported from Hillingdon, England

    Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert

  • Muswell_Ben Ben Weaver (@Muswell_Ben) reported from City of London, England

    @ThreeUKSupport I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!

  • Willhide Will Hide (@Willhide) reported from Camden Town, England

    @catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @ThreeUKSupport Outstanding customer service. Ordered your Huawei E557 with collections from your Wood Green store. Went there today they said it’s @ your Angel store. It’s not there either. Travelling when shouldn’t and now cannot work from home.

  • kieranhistweets Kieran (@kieranhistweets) reported from Croydon, England

    Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport

  • DAZZABRIODY Darren Briody (@DAZZABRIODY) reported from Islington, England

    @ThreeUK hi I’ve received post for a 3 account but the person named doesn’t live at my address can u help thanks

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • VictoriaRose899 VictoriaRose (@VictoriaRose899) reported

    @RoyalMailHelp well done 👏 you've won the most infuriating and shocking customer service award from me... And I've had to deal with @ThreeUK. Sorry Three.. you've lost your trophy! Think Royal Mail have managed to top you in the most annoying and disgraceful customer service!🤬

  • leaaaahtopp leah (@leaaaahtopp) reported

    @ThreeUKSupport this still isn’t working, any help please ???

  • JulianC_70 Julian C (@JulianC_70) reported

    @Kennydy83 @ThreeUK @ThreeUKSupport Same issue here, third day now.

  • ryan45187529 ryan (@ryan45187529) reported

    @ThreeUK Hi my address is not on your system to try and purchase 5g broadband. House been lived in 18 months and new build house. Couldn’t get your Black Friday offer for £21 for 5g. Can you help?

  • Kennydy83 KennyDy (@Kennydy83) reported

    @ThreeUKSupport Hi, no I’m afraid. There’s definitely an issue with Three or with TfL/Three. My partner has Three and same. I have also checked on Twitter and some users relate the same experience.. It seems no one knows what’s going on.

  • Posers890 Anisha (@Posers890) reported

    @ThreeUKSupport Shocking awful service by Three on the Twitter platform. Makes no sense to use web chat to ask to correspond in writing. I shall be writing a letter directly to head office so they can see what advice is being given here

  • marianthux Marianthi Makra (@marianthux) reported

    @ThreeUK hi there. Is there a broadband outage ATM? Our 5G modem isn't giving us any signal at SE5

  • hayles1987 Hayley Price (@hayles1987) reported

    @ThreeUK the absolute worst coverage! I have been at my company for 7 years and in the last 2 it has gone significantly worse. 3 bars and 4G yet I can’t load any pages or apps that require data! #joke

  • VictoriaRose899 VictoriaRose (@VictoriaRose899) reported

    @Jayno4 @SamsungMobile @ThreeUK They're shocking. We took them to the communication ombudsman &won. We were awarded compensation which they reluctantly paid. We were with them for about 8yrs too. The service went down 19 & it was never the same again. They told us to upgrade & it would be better. It wasn't..

  • gamerof2032 player21 (@gamerof2032) reported

    @ThreeUKSupport slow 🐌 the mobile data isn't reliable