3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of London, London, Sutton, Kensington, Southall, City of Westminster, Southwark, Hackney, Hammersmith, Ealing, Fulham, Islington, Croydon, Hounslow and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Total Blackout | |
| London |
Internet | |
| Sutton |
Internet | |
| Kensington |
Phone | |
| London |
Internet | |
| Southall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Charlie ⭐️⭐️
(@Chaz_CFC) reported
from
Camberwell, England
@ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport Yeah you guys confirmed it yesterday but payment was taken today. And the service not working till late September. 🙄 I'm leaving you guys soz
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …
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Alex Dixon
(@alxdxn) reported
from
Camberwell, England
@ThreeUKSupport @cycleoptic Was working okay last night and this morning, but has gone down again in the last 10 minutes. Rebooted router.. still an issue. Can the technicians do whatever they've done before, again please?
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Brent A. Martin
(@zeitgeistlondon) reported
from
Hammersmith, England
@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUKSupport Three are utter ****!
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.
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Brent A. Martin
(@zeitgeistlondon) reported
from
Islington, England
@ThreeUKSupport @shahriarsabet We've been having same 5G broadband problems in north London for the last week. What's going on Three? This is obviously a major issue on your hands. Does @Ofcom need informing?
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♡leah
(@leaaCastle) reported
from
Islington, England
My advice for today would be. Never get a phone contract with @ThreeUK
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUKSupport internet has gone down everyday this week, was assured yesterday this would be sorted, now has gone again, what is going on?!
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUK terrible signal everyday! You are ripping me off monthly
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@jackocfc @ThreeUK I’ve been with them for years. 2006 I think 🤔 crap signal and customer service is terrible
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUKSupport I’ve done everything I’ve been told to do. The problem is that it’s been over 3 weeks since I took the contract out and it still hasn’t been sorted. Permission was given over the phone for the name change.
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUK how on earth can my internet keep going down, and I get no support whatsoever?! What is going on?!!
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Matt
(@MattGiles1993) reported
from
Hillingdon, England
@ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport My network and data has been down for days, your customer service team confirmed my payments would have 50% reduction due to the lack of service you have provided and you toom full payment this morning and my services would be back until the 22nd September
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUKSupport Nope, it’s with Three. He isn’t using the PAYG, he’s already got a contract with Three. It was what we was told for me to get the old number on my new contract. I’ve been told I’ve got to wait 48 more hours, then phone up and wait another 24 hours! It’s never ending!
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Brent A. Martin
(@zeitgeistlondon) reported
from
Paddington, England
@PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Ⓥ
(@Daniel_Eski) reported
@ThreeUKSupport damn, this is the second day in a row where i ether have no signal or 1 bar. How long does it usually take to fix a problem??
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Lisa Douglas
(@MonaLisaScot) reported
@ThreeUKSupport Yes this is my home address...I assume I can terminate my contract without penalty and move to another provider if you can no longer provide even a basic phone signal in my area? Thanks
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Abdirisak Abukhaliil
(@AAbukhaliil) reported
@johnoceallaigh @ThreeUK I'm having some problems today why 3 Network solve this problems
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Paul
(@NorthernGadget) reported
@ThreeUKSupport Sorry 3, but your 4G speeds in my area over the last week have gone from very workable during the day to abysmal with no sign of improving. I can't now use 4G to support home working and had to have a fixed-line reinstalled. Slower speed but consistent connection.
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SophieEllisReed
(@SophieSumerReed) reported
@ThreeUKSupport I have has zero signal alllllll day today, even when my phone is showing 4 bars of signal?! Please explain
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Shelina Akther
(@salinaakther92) reported
@ThreeUKSupport If I do get a unlock code it will be to no help as where input this to unlock it is greyed out wont let us input the code
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Alex May
(@talexmay) reported
@ThreeUKSupport Will you fix your list then?
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Joseph David Borġ
(@joedborg) reported
@ThreeUK @ThreeUKSupport I cancelled my account in October, got a pac code and paid my last bill in full. Your billing kept trying to bill me, every month and my bank refused it. I’ve called several times to try and fix this and your support staff are useless.
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Matt Sephton🎴
(@gingerbeardman) reported
@ThreeUKSupport hi. I'm not getting login confirmation codes from the app?
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Andy Garth
(@AndyGarth) reported
@ThreeUK I’m getting bored of you restricting my internet! Less than 1mbps, I reset the connection using airplane mode and Wow! 50Mbps for 10 mins or less until it’s restricted again. WTF are you playing at? I’m ready to go elsewhere for better customer service, this sucks ***