3 (Three) outages and service status in Surbiton, England

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Surbiton, England

The most recent 3 (Three) outage reports came from the following cities: Hammersmith, Croydon, Southall, Wandsworth, Epsom, Hounslow, and Ealing.

City	Problem Type	Report Time
Hammersmith	Internet	2 hours ago
Croydon	Internet	6 days ago
Hammersmith	Internet	9 days ago
Southall	Internet	25 days ago
Wandsworth	Internet	26 days ago
Southall	Internet	29 days ago

Nearby cities with recent reports

Community Discussion

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 11 seconds ago from Hounslow, England

  @ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data

• 
  Thames Ranger777 (@Ranger777Thames) reported 1 minute ago from Lambeth, England

  @ThreeUKSupport Not good for a customer who buys the watch in the month of may

• 
  Political Animal (@politic_animal) reported 8 minutes ago from Ealing, England

  @ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?

• 
  Gregory Mumford (@gsmumford) reported 12 minutes ago from Wandsworth, England

  @ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you

• 
  Chris Hampson (@chrishampson) reported 13 minutes ago from Richmond, England

  @ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

• 
  Mark (@edwarrditis) reported 17 minutes ago from Hounslow, England

  Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth

• 
  Sam Burrin (@Sburrin7) reported 22 minutes ago from Wandsworth, England

  Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.

• 
  Jade Sharp (@jadesharp1992) reported 22 minutes ago from Hounslow, England

  @ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?

• 
  Ranjan Mallya (@RanjanMallya) reported 28 minutes ago from Croydon, England

  @ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!

• 
  Depraved Acid (@DepravedAcid) reported 29 minutes ago from Hounslow, England

  @ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke

• 
  chris crowley (@SW19lunchie) reported 31 minutes ago from Merton, England

  Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience

• 
  𝐀𝐥𝐞𝐱 (@alessandrolnd) reported 34 minutes ago from Hammersmith, England

  Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...

• 
  Ranjan Mallya (@RanjanMallya) reported 35 minutes ago from Croydon, England

  Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?

• 
  𝐀𝐥𝐞𝐱 (@alessandrolnd) reported 37 minutes ago from Hammersmith, England

  ...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport

• 
  Jade Sharp (@jadesharp1992) reported 39 minutes ago from Hounslow, England

  @tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

• 
  Richard Kingcott (@RICHARDKINGCOTT) reported 40 minutes ago from Lambeth, England

  @ThreeUKSupport why does my phone not get a signal out and about in central London? Myself a couple of people I know are suffering the same lack of signal.

• 
  Deano (@BedTaker) reported 42 minutes ago from Richmond, England

  Found another place where @ThreeUK’s data signal is absolutely ****! Best coverage my arse!

• 
  Don Morgan (@donmorgan007) reported 43 minutes ago from Leatherhead, England

  @ThreeUKSupport But you haven’t helped solve the problem at all.

• 
  Nicole (@laughinglongest) reported 46 minutes ago from Spelthorne District, England

  @ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three

• 
  Nick 235 (@music235) reported 52 minutes ago from Brentford, England

  @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CARLZ (@Carlz94x) reported 9 minutes ago

  @ThreeUK terrible network!! Never no signal! Sort it out !!!

• 
  Burak Eregar (@burakeregar) reported 11 minutes ago

  @robj3d3 @ThreeUK been using o2 and spent more than a year out of the UK and never had an issue though, i am paying monthly not pre-paid

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 12 minutes ago

  @ThreeUKSupport why is it when I have full signal nothing ever works on my phone ???? Your signal is appalling since merging with Vodafone sort it out I’ll be leaving when my contract is up

• 
  xXx (@ImmaStar26) reported 16 minutes ago

  @ThreeUK Been a customer for 5yrs and for the past 6 months the service has been nonexistent! Can’t wait to move to a new provider

• 
  Ailsa (@Ailsa56202286) reported 18 minutes ago

  Has anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??

• 
  Jim D (@jnides8) reported 19 minutes ago

  First world problems but @ThreeUK changing their £1 coffee deal has lost them a customer. I could just about put up with the ****** coverage in return but there's no incentive to stay now.

• 
  Mahégal (@Dalanamz) reported 20 minutes ago

  I've messaged several times to cancel and still nothing has been done @ThreeUKSupport

• 
  Thiccschach (@BlindWanda) reported 21 minutes ago

  Anybody else got problems with their Three home broadband right now?? @ThreeUKSupport @ThreeUK how about some action on your end telling customers the network has problems.

• 
  William Stavely (@william_stavely) reported 23 minutes ago

  @ThreeUKSupport You are obstructing my partner leaving your network. Doing so is illegal under OFCOM legislation. Contact me immediately for her details.

• 
  Thor (@Thor_ThunderXI) reported 24 minutes ago

  @ThreeUK I think did a mistake by choosing three as network provider speed is slow and I am paying just for nothing if I have use WiFi 24/7 It’s how to come out of contract????