3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Epsom, Hackney, Beckenham, City of Westminster, Kensington, Fulham, Southwark, Southall, Croydon, Wandsworth, City of London, Hammersmith, Paddington and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Epsom |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Julie Farrell
(@farjulie) reported
from
Croydon, England
My friend and her husband have had no network for a week can you be off assistant please @ThreeUK
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Well you obviously do as the phone picks it up - so you’re telling me to turn off 5G so I get a poorer service??? Was told network upgrades etc. Get your stories straight
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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GerryC
(@gerryn19) reported
from
Islington, England
@ThreeUK you really do need to sort your customer service. 2 days & 2 hrs 11 mins & speaking to 7 different ppl later I don’t have a resolution. Why won’t you match my new BB deal to that of my friends, £17 5G 24 months? I’m trying to add an additional contract #3isrubbidh
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
Yet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
I buy an @Apple watch series 6 GPS Cellular but my network @ThreeUK does not support the watch. I must be with the worst phone company ever
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles
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Thames Ranger777
(@Ranger777Thames) reported
from
Lambeth, England
@ThreeUKSupport Not good for a customer who buys the watch in the month of may
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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Suren Perera
(@darthteddy) reported
from
Hackney, England
@ThreeUKSupport All good. Managed to get help on chat.
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Sven Herold
(@svenherold) reported
from
Wandsworth, England
@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Not Jim.
(@surprising_jim) reported
@ThreeUKSupport Hi. I just tried to buy a 5G home hub but was told I'm not allowed because your systems say I don't get a Three 5G signal in my postcode. But the current download speed on my Three 5G phone *when stood inside my house* is 432Mbps! Can you help?
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⚡⚡MI-24_Hind⚡⚡
(@ValderOutdoors) reported
@giffgaff & @ThreeUK what's going on with cell service in South Lanarkshire? Can't even complete a speed test on phone or use our broadband router.
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mark eglinton
(@MarkEglinton) reported
Have to start publicly complaining about @ThreeUK again. Long dialogue by email re: poor / no cell service dating back a month +++. Promises made but now just stalling again it seems. Unsatisfactory service.
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Shaz
(@thoughtsofshaz) reported
@ThreeUKSupport Yea directly to my bank account. I was a 3 customer years ago.
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John Craig
(@oorwullie66) reported
@ThreeUKSupport I logged in via the app providing dob and name etc so is that not the same? previous experience have been positive but felt different as I was not going to be a customer any longer and has reinforced more focus on new than existing customer
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primrose
(@craftyprimrose) reported
@ThreeUKSupport Hi Finn, thanks for getting back to me. It's a regular bill. I'm not using the app (phone overloaded and doesn't support any new apps), I'm going to the website
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Mark Platten
(@markplatten1) reported
@ThreeUKSupport Bearing in mind the small amounts involved, putting the onus on to the customer seems a tad cynical? And despite ringing twice, my wife still hasn’t had her credit refunded…
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Mark Platten
(@markplatten1) reported
@ThreeUKSupport Thanks Iain, I would have thought it would have been possible to issue a statement and then credit the amount back to the original account unless it’s challenged within a suitable period?
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LadyMinxNI 👠 👄 🚘
(@IAmTheeMinx) reported
More very strange problems again today with mobile provider. Couple of voicemails from over the last couple of weeks playing over and over again every time I try to access a new voicemail. Any suggestions @ThreeUKSupport
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danny lingham
(@danny_lingham) reported
@ThreeUK what’s going on , no signal in gravesend just drop outs , it’s crazy I have to go to the 02 to shop to log onto their wifi to make a call #whatamipayingfor