3 (Three) Outage Report in Surbiton, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at 3 (Three)
3 (Three) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of London, London, Islington, City of Westminster, Wandsworth, Ealing, Woking, Croydon, Hackney, Southwark, Hayes, Kensington, Hounslow, Tower Hamlets and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Islington |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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george campbell
(@GEECAM) reported
from
Wandsworth, England
@ThreeUK if your call center staff in India fail to answer your question, simply hang up and blame a poor reception issue!
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Claxhausen
(@jospehclax) reported
from
Colnbrook with Poyle, England
@ThreeUKSupport Hello, The date the new handset and sim arrived, 30/5/2024, i rang action fraud, got a fraud crime number, then rang your fraud department to report the issue. I then rang to complain about still being charged for the handset and sim around the 13th of may, I was told i would
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James Ross
(@JrRoss26) reported
from
Islington, England
@ThreeUKSupport I’ve had no service on my phone since this morning. Please advise ASAP.
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#KeepOurNHSPublic
(@SaraSadEyedLady) reported
from
Camberwell, England
@ThreeUKSupport I have contacted the complaint team. I’m waiting for a response.
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
Camden Town, England
@ThreeUK @ChelseaFCW @ChelseaFC Thanks for your help on that. Shame an alternative date couldn’t be arranged but unfortunately my surgery cannot be postponed.
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUK is there a complaints procedure as I am extremely disappointed with the service I have been getting
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Mike🇪🇺🏴🏴🇺🇦🇬🇧
(@MikeM5517) reported
from
Worcester Park, England
@ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact
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razvan radu
(@razvan_radu_4u) reported
from
Hillingdon, England
@threeuk you are a s**t network… more than a year since no or poor internet at Heathrow T3! SHAME!😡
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service
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Ian Moy
(@Monkster1978) reported
from
Worcester Park, England
Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob
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Akash Multani
(@Akashmultani_77) reported
from
London, England
@ThreeUK @ThreeUKSupport network is really going to bad in these days really bullshit 😒
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James Aubrey
(@JimboUK71) reported
from
Sutton, England
@ThreeUKSupport I’m out of contract now! After 17 years of substandard coverage, poor support I’m leaving. Not receiving the nationwide alert this afternoon, was the final straw!! 😡😡😡 I have my safety to think about!
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUK you really are the worst phone provider around
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Akash Multani
(@Akashmultani_77) reported
from
London, England
@ThreeUKSupport @ThreeUK your network is going really bad in these days we are not going with this **** network 😒
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ispreview hey, so it looks like @ThreeUK have updated their codec for the voice calls, I think they are using Evs like EE? If you ring someone that is on Three, from any other network now, you get high quality calls! It’s great! :-)
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X2
(@KronosX81) reported
from
London, England
@ThreeUK wot the heck is going with the blasted network last few months it’s gone worser than it was 15years ago 😡😡😡😤😤 struggling to load a google page Stop paying filthy rich football clubs £50+m per year in sponsorships and focus on the network instead asap 😡😡
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Claxhausen
(@jospehclax) reported
from
Hillingdon, England
@ThreeUK so I had my account compromised, a phone and sim was ordered without my knowledge, once it arrived at my house, I reported it to the fraud action squad, then reported to your fraud department with my crime reference number. Your fraud department never followed up 1/2
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X2
(@KronosX81) reported
from
London, England
@ThreeUK I am supposed to be getting clear 5G signal and coverage but I am barely getting 3G 😡 no matter the area I may be in during the day. If you can’t cope with 5G networking stop offering it until you’re competent to do so as it’s a f’g disgrace. Charging fortunes for 💩.
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Stuart Bonathan
(@stuartITV) reported
from
Southwark, England
🚨 🚨 So looks like @ThreeUK failed to issue the alert at 3pm. Lots of messages on twitter of others who didn't receive the sound or message. Anyone with a 3 phone actually receive it?
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
London, England
@ThreeUKSupport So how do I avoid upgrading and remain a customer?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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JeanPowerBeadwork
(@JeanPowerBeads) reported
@ThreeUKSupport for years I have been reporting an issue with you saying I have reached my credit limit and not letting me use my phone -‘it happens every month no matter my limit 1/2
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Allan Edward Kendrick
(@Kendro1985) reported
@ThreeUKSupport Worked through furlough, you have stolen from me! #Jokenetwork #Nocustomerserviceloyalty! 15 years I’ve been a customer 😡🤬🤯
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Adam
(@Woodsie_89) reported
@ThreeUKSupport Mainly noticed it at work MK9 1EN, but I have noticed it in other towns also, so I think it could be a hardware/sim issue. Its weird, as some apps will still be okay and load fine (reddit for example), but Google chrome and twitter don't load anything at all.
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Lord B.
(@Skiminski) reported
@AmazonHelp It was actually the awful signal I get from @ThreeUK that was creating the issues. Really shouldn't be surprised.
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Scott Sutcliffe
(@ScottSutcliffe) reported
@ThreeUK I have been dealing with your customer service for over a week about a replacement device, I have so far been asked on two separate occasions for my FULL password. Not just two digits. This isn’t right is it?
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Mark linley
(@Lordlinley) reported
@ThreeUKSupport have you any idea when u will support the Apple Watch I have cellular version but currently you don’t have data plan for it
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JeanPowerBeadwork
(@JeanPowerBeads) reported
@ThreeUKSupport now once again it has happened and once again I cannot ring my very sick parent overseas. Why does this happen every month without fail and despite always being told it won’t happen it does again& again 2/2
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Maryum Kureeman
(@maryumk1) reported
from
Barnet, England
@ThreeUKSupport hey I haven’t had any 3G or 4Gsince yesterday afternoon. Is there a problem?
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͏vinø
(@vinorodders) reported
@ThreeUKSupport having terrible signal at home, any help?
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Julian
(@jckato) reported
@ThreeUKSupport Am paying for a service that’s so shoddy!