3 (Three) Outage Report in Surbiton, Greater London, England
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The latest reports from users having issues in Surbiton come from postal codes KT5.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (19%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Greenford, Uxbridge, London, Acton, Ealing, Islington, Southwark, Belsize Park, Fulham, Hayes, Balham, Hackney, City of Westminster, Croydon and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Greenford |
Internet | |
| Uxbridge |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Acton |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
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Chatuba
(@livinhojcs) reported
from
Camden Town, England
Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Anya Driscoll
(@driscolltheque) reported
from
Islington, England
@ThreeUKSupport help! Phone says I have full signal but my intetnet isn’t working. Tweeting this on train WiFi. Problem with the network?
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I see my poor@signal@has returned at home yet again! What is it now? More engineering work? A bird has chewed the lines? It’s ridiculous. Postcode: E9 5JH
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!
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Edmund Tallack
(@Edmund_Tallack) reported
from
Camberwell, England
@ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.
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Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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hannahj_xo
(@XoHannahj) reported
@ThreeUK @samaritans I want to leave three worst ever so unhappy
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Dave P
(@_DaveP_) reported
@StuartMc1 @ThreeUK It's ok outside, but in the house it drops to 4G+ and only less than a mb down 😭
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yas
(@onlyyas_) reported
It is my understanding @ThreeUK have a duty to provide the deadlock letter if a customer is not satisfied with a complaint. Phone companies are required to provide this letter but three are refusing. @OmbudServices i have already made a complaint, how else can I get this letter?
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Simon Davis
(@sidavis) reported
@ThreeUKSupport It’s the only number it does it on but they don’t have the same problem with other people. Nor do I. It’s a BT line.
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Aries The Sleepy
(@AriesTheSleepy) reported
@ThreeUK Fix your ******* *** wifi, Its 4G, idk the ******* model, im in the same room as it, its close enough to my pc so why ******** won't anything load? everyday i deal with this ****** wifi and when i contact @ThreeUKSupport they're useless as **** so fix your ******* ****.
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Brooke Lauren
(@BrookeLauren) reported
@britttanyzimm @LumpOfCFC @ThreeUK Is it gross I’ve never washed any jerseys I own??
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Kurt Kiefer
(@k1rtk) reported
from
Brighton and Hove, England
@ThreeUK what’s wrong with the data network in the BN2 postcode? Got strong 4G signal but data network is all over the place!
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Clark Kent
(@kentsampson) reported
@ThreeUKSupport I spoke to customer support, appreciate there's nothing you can do, but please feedback to whoever you need to that whatever work is being done in and around SW8 (London) is taking unacceptably long. My phone has been borderline unusable for the past week due to poor connection
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Neesi
(@Neesi16) reported
@ThreeUKSupport Is there a problem with your app?. Cant log in, keep getting generic error message, bill seems very high but had no choice than to pay it as can't see the bill!!🤬
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tom reader
(@tomreader) reported
@ThreeUKSupport everyday I can’t buy a data passport!? Please help