3 (Three) outages and service status in Surbiton, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Surbiton, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Aug 27, 11:27 PM GMT+1.
- Internet (80%)
- TV (20%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Surbiton, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, Ealing, Hounslow, Southall, and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 5 days ago |
|
Ealing
|
Internet | 8 days ago |
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Croydon
|
Internet | 18 days ago |
|
Hounslow
|
TV | 19 days ago |
|
Southall
|
Internet | 26 days ago |
|
Ealing
|
Phone | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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eamorugby (@HoarseRoar) reported from Hounslow, EnglandCredit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou
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Mitch (@Coastermitch) reported from Hammersmith, EnglandSo the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
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MissA.O (@AmandaO100) reported from Lambeth, England@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Chris Hampson (@chrishampson) reported from Wandsworth, England@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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James Barnham (@JWBarnham) reported from Wandsworth, England@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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Depraved Acid (@DepravedAcid) reported from Hounslow, England@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
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Chris Hampson (@chrishampson) reported from Richmond, England@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Gregory Mumford (@gsmumford) reported from Wandsworth, England@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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Pikejump (@massimauri) reported from Merton, England@ThreeUK hello Wimbledon area no data - any issues ?
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Ian Moy (@Monkster1978) reported from Worcester Park, EnglandWell done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob
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Roses Finds (@Roses_Finds) reported from Wandsworth, England@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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A. K H A N (@iamAbdulz) reported from Hounslow, England@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
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Nicole (@laughinglongest) reported from Spelthorne District, England@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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Richard Kingcott (@RICHARDKINGCOTT) reported from Lambeth, England@ThreeUKSupport why does my phone not get a signal out and about in central London? Myself a couple of people I know are suffering the same lack of signal.
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jac (@JackieWarner13) reported from Lambeth, EnglandPaid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport But you haven’t helped solve the problem at all.
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ispreview hey, so it looks like @ThreeUK have updated their codec for the voice calls, I think they are using Evs like EE? If you ring someone that is on Three, from any other network now, you get high quality calls! It’s great! :-)
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Brooke Colman (@TheRealBrookieC) reported from Wandsworth, England@ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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MarkMark250 (@MarkMark250) reported@threeuk Why do your customer service agents feel the need to lie on your help chat, then instead of helping try to trick me into a 24 month contract?
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FINGERSJOHN✌ (@jnafr) reportedBack in B43 Birmingham/Walsall @ThreeUKSupport @vodafone @VodafoneUK Slow to no internet connection.
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niko (@alienLDN) reported@ThreeUK so I asked you to cancel my contract as it comes to an end and you haven’t done it just to screw more money out of me. Shame on you I will never be your customer again
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Joanne Smalley (@SmallJo) reported@ThreeUKSupport I have been waiting for over an hour on online chat to cancel a sim. Why is this taking so long?!?
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huey freeman (@80iishh) reported@ThreeUK @ThreeUKSupport how do you guys even get customers. I’d have better signal with a Nigerian provider
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Mark Finch (@markpfinch) reported@ThreeUKSupport shocking charge me £12 for 7 day European pass. Block it after 1 day for fair usage policy. Rude on support and tell me I have to wait to buy another pass as this one is active for 7 days. Leave me unable to use my phone for navigation in Europe! Scam!
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chey (@axtumnbreeze) reportedI was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈
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Playwriter Guy (@playwriter_guy) reported@ThreeUK @RoyalMail This has been going on since July 9 when the phone was confirmed lost by Royal Mail. I have been calling and repeating myself constantly to this Three customer service almost as if no one writes notes when calls are made. The WORST kind of customer service EVER.
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xXx (@ImmaStar26) reported@ThreeUK Day 10 with NO service! No one contacted me on day 7 as advised and when I chased for an update I was told to wait a further 14 days! Tried to close my account via the app but it won’t allow me.
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Alex Havoc (@HavocAgain) reportedIt's only fair that I say thanks to @ThreeUKSupport for getting service in Worcester back to something like normal(ish) after nearly a week of disruption. Although it would have been nice to have some form of communication about what was happening and why. @tomcollinsworcs