3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Epsom, Hackney, Beckenham, City of Westminster, Kensington, Fulham, Southwark, Southall, Croydon, Wandsworth, City of London, Hammersmith, Paddington and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Epsom |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Matty
(@Hempomatt) reported
from
Hackney, England
@Just_Zills @JeffreyDeontay Will have to watch later mate. I’m with @ThreeUK and evidently their network coverage is awful
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El Ceprino
(@pyoulou) reported
from
Croydon, England
Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK
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IamCrypto Tips and tutorials
(@IamCrypto16) reported
from
London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
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Darren Woods
(@spinneywoods) reported
from
Croydon, England
@ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age
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Matty
(@Hempomatt) reported
from
Croydon, England
@ThreeUK are actually ******* hilariously bad
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Moley
(@marinnamolseed) reported
from
Hackney, England
@ThreeUKSupport I have spoken to them already, they are unsure why this has happened as they never have issues in store online purchases. I’m more concerned about putting in a complaint about this whole ordeal.
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El Ceprino
(@pyoulou) reported
from
Croydon, England
@ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?
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Political Animal
(@politic_animal) reported
from
Ealing, England
@ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?
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Moley
(@marinnamolseed) reported
from
Hackney, England
@ThreeUKSupport mobile was stolen yesterday, paid upfront costs to get a new device delivered today. It’s now not coming with no explanation. Guy on the phone says it’s not his problem. That is not okay…
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Jo Higson MA
(@Jo_Higson) reported
from
Hillingdon, England
@ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?
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Chris von Eitzen
(@digitaldownfall) reported
from
Merton, England
So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…
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Mark
(@edwarrditis) reported
from
Hounslow, England
Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.
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Mitch
(@Coastermitch) reported
from
Hammersmith, England
So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.
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julz
(@julz_media) reported
from
Hackney, England
@ThreeUK phone not working can’t get through to network
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Oliver Collett
(@olicollett) reported
from
Ealing, England
Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges
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Leandro Poulain
(@leandrovitor) reported
from
Camberwell, England
@ThreeUK hello! Im receiving 3 calls per day from you guys to switch to Three. I’m not interested, before I can ask to withdraw my number from the list, they hang up the phone. I’m hating Three right now
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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humi_zee
(@humi_zee) reported
@ThreeUK is the mobile internet on three down? Can’t access it on the phone thanks
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JessieWithEpilepsy
(@epsijessie20) reported
@ChelseaFC @ThreeUK But I always think it's because of my disabilities. That leaves me confused & sad even. But I'm also just trying to reach out but still spread Epilepsy Awareness. I would, but I'm nervous of how people will react. I want to treat others the way >>
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🍯
(@kayyix) reported
@ThreeUKSupport you have my date of birth wrong on the system, I need to talk about my account and put a complaint in
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Adrian Hon
(@adrianhon) reported
@ThreeUKSupport Twitter support can’t do anything. Online chat support is barely available and took so long I had to abandon it the first time. So now I can’t access any of my bills. I suspect this happened when my account was automatically changed to a new plan.
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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Zainab Allarakhia
(@zoya654) reported
Even if you get an amazing phone contract, don’t ever go with 3 network! #Worstmobilenetwork @ThreeUK
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Sarah Maloney
(@sarah_maloney87) reported
@ThreeUKSupport Customer service has good downhill significantly the last 2 years, being given clashing advise that resulted in be having to pay an additional £120, wanted to take a 2nd line out & was told I should go elsewhere as the sales teams weren't working & now I'm due to upgrade, you...
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Mark Lewsey
(@MarkLewsey) reported
@ThreeUK The WORST customer service. Long standing customers. Huawei mobile router with 2yrs warranty from 3, broken. Huawei have given Auth for 3 to replace. And 3 won't do it and tell me I had take up with OFCOM!
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Lee Kaiser
(@LeeKaiser) reported
@ThreeUKSupport Really struggling to to find out where my new Three sim card is. It's 2 days late now. Have used your chat service, told it would be with me by now. It's not. Have tried calling you, but the line goes dead. Not what I expected of Three customer service. Help...
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Redouane Selman-Farsi
(@Reez19227266) reported
@ThreeUKSupport had a conversation with customer service . Delivery delay with no simple apology and update the situation. Top of that over charging in monthly payment . What a mess!