3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (40%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Kensington, City of Westminster, City of London, Sutton, Southall, Southwark, Hackney, Hammersmith, Ealing, Fulham, Islington, Croydon, Hounslow and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Kensington |
Phone | |
| City of Westminster |
Total Blackout | |
| London |
Phone | |
| City of London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Sunny T
(@Sunny_88_) reported
from
Ealing, England
@ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.
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Mr MovinSexi 🥃 Oct 18th
(@Mr1Elusive) reported
from
Camden Town, England
I wonder if @ThreeUK is going to give us some credit for this loss of service
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
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ApostlesBarberShop
(@ApostlesBarber1) reported
from
Merton, England
@ThreeUK My mobile internet still not working past 24 hours! Been with out internet 😡
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport It was due to your network being down which you know about
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@ThreeUK has provided the worst service i have ever experienced. Constant drop calls, no coverage and constant failed messages. Bye bye
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Raf
(@Mr_Rafal) reported
from
Hackney, England
@ThreeUKSupport It was...yesterday. There was no network at all but I read you have had problems.
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Tim English
(@mrtimenglish) reported
from
Ealing, England
@ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@CycleMummy @vintageshimano @PompeyCyclist @ThreeUK That's pretty appalling customer service and any decent service provider should write that off and not bill you for it. But if it was a service that you received they are technically allowed to charge you for it. If you didn't receive it then they are not
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Joseph Joester
(@yhwhynot) reported
from
Brentford, England
OK my phone network is finally back, ****** pricks the lot of you @ThreeUK
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Josh
(@joshmarston92) reported
from
Lambeth, England
@ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks
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Niall O'Malley
(@niallomalley) reported
from
Kingston upon Thames, England
@ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…
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will jennings
(@willjennings80) reported
from
Lambeth, England
@respros @ThreeUKSupport Yeah. They said a few days ago there were issues, not heard anything since but mine keeps dropping also.
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@vintageshimano @CycleMummy @PompeyCyclist @ThreeUK Sadly they can add missing charges to the period that the original invoice covered and either raise a credit note and rebill that period or issue an additional invoice for the missing charge.
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Martin Walker
(@MartinWWalker) reported
from
Kingston upon Thames, England
@ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly
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Nick Szewciw
(@Touring_Tech) reported
from
Hillingdon, England
@ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.
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Alexey
(@resoai) reported
from
Camden Town, England
@ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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AlisonB
(@ABalharry62) reported
Hello @threeuk I want to put cash on my📱 so I can call USA + Canada today without it cutting out, two grief stricken women. Robot tells me I owe nada,know that and 333 line won't help, how do I put £100 in credit on my phone, can you help? Alison Balharry customer since 2014.
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Gary Hughes
(@GaryNHughes) reported
@Ghoul_of_London @ThreeUKSupport I won’t be wasting time on the phone because it’s working well now. Download speeds are good, upload speeds are rubbish. If @ThreeUKSupport are not truthful with each other then they are unlikely to have the facts for the customer. everyone just puts up with an imperfect product.
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🇬🇧 Kalamar Bira 🇬🇧
(@VetAlo99) reported
We are very disappointed in your service. You are very irresponsible company @ThreeUK @ThreeUKSupport
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Sharon Campbell
(@SharonC87664584) reported
@ThreeUKSupport I have spoken to them many times and they say they cannot help me and will not give me a refund
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Sathi P
(@sathi9) reported
@ThreeUKSupport And also online orders are different from store sales they say and refused to support online order as this was a different company
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James black
(@GBlankcanvas67) reported
@ThreeUKSupport what's going on with your network these last 3 hour one minute it's working on 3G next 4G next minute everything is slower than a snail!
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Sathi P
(@sathi9) reported
@ThreeUKSupport @ThreeUK @ThreeUKSupport I never received a unique number. How long your team going to make this experience worse? Before resolving. I have tried online without much success. Can someone take hold of this and resolve please
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Andy Holden
(@andyh1984) reported
@ThreeUKSupport so is everything down for everyone else ,got good connection speed but webpages wont load, cant connect to xbox live properly and play games, images wont load etc
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Laura
(@WoodLaura6) reported
@ThreeUK currently experiencing customer service dissatisfaction as I keep calling your customer services everyday to be told something similar yet slightly different and still don’t have my phone number transferred over. I was told it would take a month on 18/11
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Joshua
(@JoshAmpong) reported
Dear @VodafoneUK and @ThreeUK I hope you'll not be sending any messages through on behalf of someone I know. Try that nonsense and I'm happy to cancel my contract.