3 (Three)

3 (Three) Outage Report in Surbiton, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Surbiton, Greater London, England 03/31/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Surbiton, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Southall, London, Fulham, Hammersmith, Southwark, Hounslow, Wandsworth, City of Westminster, Wembley, Islington, Hackney, Chertsey, City of London, Paddington and Mitcham.

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City Problem Type Report Time
United KingdomSouthall Internet
United KingdomLondon Internet
United KingdomFulham Internet
United KingdomHammersmith Internet
United KingdomLondon E-mail
United KingdomSouthwark Internet

Community Discussion

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • abiialdridge Abi Aldridge (@abiialdridge) reported from Islington, England

    @ThreeUKSupport Appreciate your help but it’s not really good enough tbh- think it’s time to cancel after the shocking customer service I’ve had recently. Lied to by a store, hours wasted on the phone & now I can’t even get my money back (for YOUR mistake) without wasting more time on the phone.

  • emilyinpublic Emily Hunt (@emilyinpublic) reported from Hackney, England

    @ThreeUKSupport I don’t want to hear that you’re sad: I want a solution. I want someone from @ThreeUK to put my new iPhone 11 in my hand today. It’s really very simple.

  • janemeans Jane Means (@janemeans) reported from Islington, England

    @ThreeUKSupport Not sure. Is there any update as im@having major problems

  • JohnOHarePrice John O'Hare-Price (@JohnOHarePrice) reported from London, England

    @ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Camberwell, England

    @ThreeUKSupport Jacq, how about all the way along the river from Battersea Bridge to Blackfriars. Really really poor.

  • skkthfc61 Spencer (@skkthfc61) reported from City of London, England

    @ThreeUKSupport Your service is London is somehow getting even worse. Any chance of being less useless. Obviously no need to put yourselves out

  • PelhamB PelhamB (@PelhamB) reported from Wandsworth, England

    @ThreeUKSupport I have had enough of this. Please provide me details of how to make an official complaint to OFCOM about this .

  • emilyinpublic Emily Hunt (@emilyinpublic) reported from Hackney, England

    @ThreeUKSupport I did that. Except it takes 48 hours so I still can’t go and get this sorted. Customer service suggested I take a new contract, port my number across and cancel my old contract. If that’s the only way, the new contract won’t be with @ThreeUK.

  • jackbremer UPGRADIAN Jack 🔶 (@jackbremer) reported from Wandsworth, England

    @ThreeUKSupport Done this dance already, it never worked, nobody can be expected to turn off all notifications for every app one by one, and that wasn’t the issue. Your charges are exorbitant and your signal was abysmal over there.

  • abiialdridge Abi Aldridge (@abiialdridge) reported from Islington, England

    @ThreeUKSupport Ridiculous when you think I’ve been a customer for over 9 years, have recommended @ThreeUK to so many people, got all my family using you and have a second contract with you. Customer service has really gone downhill since I first joined 👎

  • EidHagi eidd (@EidHagi) reported from Lambeth, England

    @ThreeUK fix your internet you bastards. Robbery is what your doing to me

  • PelhamB PelhamB (@PelhamB) reported from City of London, England

    @ThreeUK am seriously losing patience with appalling mobile signal. Yet again neither 4G or 3G working in London - by London Bridge. And do NOT blame the fact it is busy - that has been the case since before mobiles were invented. #NoServiceHere #NoSignalHere

  • iampirus IAMPIRUS (@iampirus) reported from King's Cross, England

    Really curious to know when @ThreeUKSupport @threeuk will finally provide a good service in king cross before all the customer leave this sh*t services!

  • athleticresults Athletics Statto (@athleticresults) reported from Southall, England

    All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!

  • PelhamB PelhamB (@PelhamB) reported from City of London, England

    Not even 10:30am and @ThreeUk network has collapsed in C London. Neither 4G or 3G working.

  • craigr98_2016 Craig R 🇹🇩🌹 (@craigr98_2016) reported from Hillingdon, England

    @ThreeUKSupport are there issues with your in the #ub10 area being having issues since yesterday on and off. Data connection keeps dropping.

  • wanderlaurst lauren (@wanderlaurst) reported from City of London, England

    @ThreeUKSupport That # routes me to a call center in India & I’m tired of that. I want this sorted, I’m a business account & my business cannot run without internet. I installed hub on Friday & it’s Tuesday and no one has gotten back to me without me pushing. I deserve better service than this.

  • leighblue Leigh Caldwell (@leighblue) reported from Camden Town, England

    @dsquareddigest @ThreeUKSupport I find this frequently with Three. Often, switching flight mode on/off cures it. Other times, it’s just the network being thoroughly broken.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • shadlx Richard Williamson (@shadlx) reported from Camden Town, England

    Hi @ThreeUK @ThreeUKSupport can you advise why @Bitly seems to be blocked on your network - it is very annoying

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • bravochronciles Terence (@bravochronciles) reported

    @ThreeUKSupport @MiffyJJ I’ve taken you to the financial ombudsman once before and won, and I’ll do it again - the worst customer service in the history of customer service

  • BTimberley Ben Timberley (@BTimberley) reported

    @ThreeUK Your customer service is UNPROFESSIONAL. I have a business account with you - please can one of your representatives call me to sort out a stupidly simple problem? Your online chat team apparently is on the 'old system' and cannot arrange a callback or access my account.

  • kieronjohnson Kieron (@kieronjohnson) reported

    @Draegarth @ThreeUK No one in UK could vote using the app or mobile number. In the UK we had to call the land line number and the app dialled the mobile number. I’m a three customer and could vote using the landline - as Graham Norton explained.

  • GaryNHughes Gary Hughes (@GaryNHughes) reported

    @ThreeUKSupport I hope so too! What do I do about a refund for the service I am not receiving?

  • Draegarth Draegarth 💙 👣 🔜 #CFz2022 #AC2022 (@Draegarth) reported

    @kieronjohnson @ThreeUK I did get through on my mobile eventually, but it's definitely another sign that Three's network lacks capacity compared to competing networks.

  • pnearn Paul.N (@pnearn) reported

    @ThreeUKSupport Tks, it says available if my plan was taken before oct 21. I’ve been a customer for years and can see bills back to April 21 so think this must be right but is there a way I can see when contract was taken ?

  • JoCollins_x Jo (@JoCollins_x) reported

    @ThreeUKSupport why is the 3G, 4G and 5G so bad in SL6? Both me and my partner have sod all! Not really great when we are paying £88 per month for nothing. Even restarting our phones haven’t helped :(

  • RyanEasterbrook Ryan Easterbrook (@RyanEasterbrook) reported

    @ThreeUK I just accidentally changed my price plan! I am unable to get in touch with anyone. Please help me!!

  • bravochronciles Terence (@bravochronciles) reported

    @ThreeUKSupport @MiffyJJ Total disaster - we all work from home and you can’t even contact us to let us know there are issues. No broadband for over a week, paying for a service I cannot use

  • MrsJay14 Kathryn 📚 (@MrsJay14) reported

    @ThreeUKSupport Ok no problem. However I can use T mobile to do everything (I've called the UK several times when I've manually switched to that network) so it's not a case of the A52 being incompatible to 4G calling. It just won't stick with T mobile. Thanks for your help anyway.