3 (Three) outages and service status in Surbiton, England
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Full Outage Map
- 3 (Three) generated 1 outage signal in the last 24 hours around Surbiton, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 29, 4:35 PM GMT+1.
- Internet (50%)
- Phone (40%)
- Wi-fi (10%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Surbiton, England
The most recent 3 (Three) outage reports came from the following cities: Wandsworth, Southall, Hounslow, Sutton, Croydon, Teddington, Hammersmith, Fulham, Mitcham, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth
|
Phone | 19 hours ago |
|
Southall
|
Phone | 4 days ago |
|
Hounslow
|
Internet | 6 days ago |
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Hounslow
|
Internet | 12 days ago |
|
Southall
|
Phone | 15 days ago |
|
Sutton
|
Phone | 16 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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E M M Y (@msemmyburrows) reported from Richmond, England@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Roses Finds (@Roses_Finds) reported from Wandsworth, EnglandAbsolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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Peter Cigleris (@Cigleris) reported from Wandsworth, EnglandSeems @ThreeUK is down, unable to make calls
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?
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eamorugby (@HoarseRoar) reported from Hounslow, EnglandCredit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou
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Kev Galvin (@GalvinKev) reported from Lambeth, England@ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2
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Jon Warburton. (@jon_warburton) reported from Lambeth, EnglandSpoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.
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Mark (@edwarrditis) reported from Hounslow, EnglandHello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth
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Nickle Arse (@Brunts1980) reported from Lambeth, England@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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Guy Armitage (@guyarmitage) reported from Lambeth, England. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Deveena R (@deveena_r) reported from Brentford, England@ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?
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Venkatesh Naidu (@s_0_u_l) reported from Hounslow, England@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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A. K H A N (@iamAbdulz) reported from Hounslow, England@ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.
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lauren (@wanderlaurst) reported from Wandsworth, EnglandAbsolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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jac (@JackieWarner13) reported from Lambeth, EnglandPaid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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Nick 235 (@music235) reported from Brentford, England@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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karl matthews (@karlos437) reported from Kingston upon Thames, England@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reportedIt’s a shocking reflection on @ThreeUKSupport but your customer service is absolutely useless they don’t understand a work you say to them. A poor second after totally useless.
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Ruth Seager (@ruthseag) reported@ThreeUK terrible customer service. I have wasted at least 4 and a half hours talking on the phone with no progress. Got cut off, no phone back, waited in queues and got told that they can’t make any guarantees. After 18 years as a customer…I think it’s time to make a switch…
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zakir Hussain (@zakir___1988) reported@ThreeUK Hi why dont you guys prioritise 5G broadband users to get access to 5G SA where 5G SA is available we don't get still get 5G SA and 6G is on the way by 2030 6G will start slowly. I'm not happy about Three 5G Broadband slow
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Dave (@djt81) reported@ThreeUKSupport it's 2026 and the service is absolutely diabolical!! Fifteen minutes worth of scrambled phone calls just to tell someone a phone number. Sort it out
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Arsenal Ian (@IanAFC_68) reportedHey @ThreeUK …. Congratulations you have just lost a loyal 12 year old business customer and a 20 year old personal customer…. AVOID PEOPLE
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TB 10 (@tsbains64) reported@ThreeUK hi any issues with the #cafenero vouchers ? Downloaded mine this morning tried to use it a few goursnlater and was told it was not valid ? Was due ti expire 3.05
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David (@David0728499891) reported@ThreeUK Your network is getting worse dropping all the time and you want to charge more 7.3% you having a laugh. I will be leaving after 14 years of being with your company 😡
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Mookev (@Mookev335907) reported@ThreeUK Is anyone on here a three mobile customer. It looks like they are having network problems?
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countrycook (@countrycook4) reported@ThreeUKSupport I have no signal, I'm stuck at home, and I need an IMS Reset for Wi-Fi Calling. Please send a secure chat link.
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The Honeydripper (@bazisbackagain) reported@ThreeUK the worst broadband and customer service ive ever experienced, cancelled my contract without me asking, then took £140 out of my account when I was told it wouldn’t go out, 5 times I’ve been in contact and they say it will be resolved in a matter of days, still waiting…