3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, City of London, City of Westminster, Southwark, Hackney, Southall, Hammersmith, Ealing, Fulham, Islington, Croydon, Hounslow, Paddington, Kensington and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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🍁🍂✨Lauren Victoria Rhodes✨🍂🍁
(@LaurenVRhodes) reported
from
Richmond, England
Oh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport
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Jon Warburton.
(@jon_warburton) reported
from
Lambeth, England
Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.
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Imran Maqbool
(@i_maq) reported
from
Hackney, England
@ThreeUKSupport I need to hear what form of compensation will be available to me before I leave for a functioning network. @Three_Is_Broken
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𝕬𝖇𝖉𝖆𝖑𝖑𝖆𝖍 𝕯𝖆𝖓𝖐𝖔𝖋𝖆
(@Abdallahyd01) reported
from
Islington, England
@ThreeUK I want to cancel my sim subscription.
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Imran Maqbool
(@i_maq) reported
from
Hackney, England
I've been offered £5 off my phone bill to stay even though I've paid over £1,000 to @ThreeUK over the last 4 years for a barely functioning service being lied to that they'll fix the area faults...
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Massimo Dighe 🇪🇺
(@mdighe) reported
from
Paddington, England
@ThreeUK Hi, I bought online a sim a week ago but I haven’t received anything.The phone number on the mail is closed,the chat is not working and there’s no way to contact you. In the meantime I’m paying my monthly fee. How can I check where my sim is?Can I collect from a store?
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Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??
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𝕮𝖆𝖒𝖊𝖗𝖔𝖓
(@CameronScarlett) reported
from
Islington, England
@ThreeUKSupport check DM’s please. Need help retrieving an important saved voicemail message cc: @ThreeUK
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@ThreeUKSupport Just spent 20 minutes on the phone to your help. Really patronising advisor who kept saying “we just provide the SIM, we can’t comment on what speeds you’ll get”. He also said the previous advisor shouldn’t have said what speeds I could get in my postcode. What a shambles.
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUK Do they support 5g? Come to think of it do they support data at all on your network?
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
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𝑆𝑎𝑚𝑎𝑛𝑡ℎ𝑎 𝐺𝑒𝑒 𝑆𝑎𝑛 𝑀𝑜
(@samanthagsmo) reported
from
Wandsworth, England
@ThreeUKSupport We rang up three back in late July to cancel. We also sent all the equipment back as per the letter we received. Then a few weeks ago we received a letter again we owe money to three, despite cancelling. We rang up again and paid it, which thinking about it we didn’t have to...
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Proindia
(@Proindia6) reported
from
Hillingdon, England
@ThreeUK what happen in Hayes area .. bad bad signal.. not even 4g ... it was 5g before..West London..
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Kev Galvin
(@GalvinKev) reported
from
Lambeth, England
@ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...
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richard
(@rikscha_) reported
from
Kingston upon Thames, England
@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
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Kevin Hogarth
(@KevinHogarth) reported
from
Ealing, England
@ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Violet M P Cannon
(@NoGypsyPrincess) reported
So spent 2 days trying to talk to @ThreeUKSupport .. had to get my husband to call from his contract phone, and because they have messed up and don’t understand what’s going on they just put the phone down on you or disconnect the chat!
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J. Silva📍🇬🇧
(@J13inc) reported
@ThreeUK I need to speak to management over an expired plan & new plan deals. As a loyal customer of 10yrs I have been given a reduced rate last year of £5. This year I get no reduction for a 12mo plan despite the shabby network I've suffered this past year inc Twitter meltdown
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JT
(@TheJimmyT82) reported
@ThreeUKSupport She has done this twice already! You’ll promise to call her back but never call! We are disgusted. However Iain, we’ll give you a chance. She’s on hold to the complaints team so she might as well do this at the same time!
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@manxkitty
(@manxkitty1) reported
@ThreeUK Left a bad review on Trustpilot and was told it was harsh by Three - but guess what a day after I was promised issues would be sorted within 2 hours - they still aren't 24 hours later. Hang your heads in shame - your service is appalling!!!
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Mytravellingkindle
(@Mytravellingbu1) reported
@ThreeUK Love how you think you can charge your customers a complete different amount to what was promised! worst customer service I have received to date
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Brownhills, England
@ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.
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Graham Curry
(@Lancsamb) reported
@ThreeUK how do i speak when you never answer the phone
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Lu
(@LuSchmoo) reported
@DoctaDoLil @ThreeUKSupport I meant forward it to7726 on any UK network. This is how these issues can be reported to them.
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Nilantha
(@nilantha_a) reported
@ThreeUK WTH is going on Three?? My mobile's Data connection has been non-stop ropey for the past 3 months. There's rarely been a good consistent week without poor connection on my 4G. Absolutely rubbish service! #fail
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Dan
(@DanShayby) reported
@thisispanos @OnlyMyron @ThreeUK Hardly any actually complains to them that’s the problem.