3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, City of London, Kensington, City of Westminster, Woking, Islington, Hounslow, Hackney, Tower Hamlets, Croydon, Guildford, Merton, Southall, Redhill and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| City of London |
Internet | |
| Kensington |
Internet | |
| City of Westminster |
Internet | |
| Woking |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @gid1975 News to me as a Three customer and NHS worker.
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@kevbryan12 @ThreeUKSupport It’s that entire Facebook discussion spanning back a few years. In early 2020 they confirmed they were testing eSIM support, but their responses suggest that eSIM support will not include support for Apple Watch.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK That’s great. You’ve even given new phones to non 3 customers. Now how about answering the concerns of customers that have been with you years and are having issues with your network since October.
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alittlePsYco
(@andrelereveur) reported
from
Hammersmith, England
@ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Carmen Williams
(@CarmenW16954852) reported
from
Wandsworth, England
@ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @katebevan Amazing. Haven’t been able to get a decent 4g signal since last year and @ThreeUKSupport and @ThreeUK just ignore it. Still put their prices up this month though. Classy.
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Elena Larkin
(@ELarkin25) reported
from
Richmond, England
@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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Kieran
(@kieranhistweets) reported
from
Croydon, England
Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@p_may @ThreeUK Well I did go into my app and realise I’m over on my minutes. Damn having to call the hospital etc. Must remember to use my work phone. 🤣
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Jo Brianti
(@JBrianti) reported
from
Ealing, England
@ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @luckyvoice @ThreeUKSupport A decent signal would be great or for you to actually respond to complaints and fix your coverage after months of poor service.
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Phoebe Morgan
(@Phoebe_A_Morgan) reported
from
Islington, England
@katie_khan @ThreeUK I know I’m not even a 3 customer though! But I’m going to switch 😊
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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Benoit Berthe Siward
(@TheSiward) reported
from
Lambeth, England
@ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!
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Olu!
(@olumontreal) reported
from
Hackney, England
@Threeuk since this lockdown my signal and my calls have been dead slow and cutting off all the time not impressed 🙁
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Lynch
(@mjlynch) reported
@ThreeUKSupport I have and it now works. The problem is that it’s been like this for 3 days. It’s intermittent so will work for a while then stop. Others have had the same issue. Has the fault actually been fixed?
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Exo ^-^
(@femboy_exo) reported
Ok @ThreeUKSupport wtf. I’ve had more support tickets open these last few days than I’ve ever had to open and I’m getting seriously pissed off at having to contact you each day. I originally wanted my payg number to transfer to my pay monthly but I had to request that that be…
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Anil kumar
(@Anilkum89461062) reported
@ThreeUK If you can’t provide network or sufficient signals in residential areas then why are charging people for your service ,,,it’s been 8 month am using three and facing the network issue since I start using this network,,,WS29QN
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Khloe
(@KhloeMcmillanxo) reported
@ThreeUKSupport having major problems with internet, it’s been on and off since last night. Both me and my mum are with three and experiencing it
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The Salfordian 🏴
(@TSalfordian) reported
@SpeedtestAwards @ThreeUK The ONLY network where I live who don't have 5G
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Sarah Beth James/Lucinda Greyhaven
(@wickedwitchgal) reported
@ThreeUKSupport Let me dumb this down. How do you expect me to use an online web chat link when it takes hours just to send a tweet with this almost non existent internet for the last 48h.
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Spencer
(@OluwaSpence) reported
@ThreeUK I was at the @ChelseaFC game yesterday and no signal in the stadium. Sort this out, “Official Sponsor”
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Dan Clarke
(@danclarke12) reported
@ThreeUKSupport hi, our 5g hub is still cutting out in SW17, are the problems over the last few days sorted? If so should we call up about a potentially faulty hub? Thanks
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Ryan Graham
(@RyanGraham984) reported
@ThreeUKSupport The days keep going by and this problem still remains despite being told it will be sorted by 6pm everyday. What is going on?
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Fay Anne Carter
(@fayanne) reported
Hi @ThreeUKSupport I have no connectivity from my 5G router. I’m located in ME14 4LG. multiple device restarts with no change. Please can you advise if there is a known issue with the service currently?