3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, London, Hackney, Southwark, Hayes, Kensington, City of Westminster, Woking, Hounslow, City of London, Islington, Tower Hamlets, Guildford, Merton and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Total Blackout | |
| London |
Internet | |
| Hackney |
Internet | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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The Fed
(@FedPoulton) reported
from
Wandsworth, England
@ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.
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Matty
(@Scott9M) reported
from
Camden Town, England
@ThreeUKSupport I keep getting calls from Belarus, never been there in my life
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The Fed
(@FedPoulton) reported
from
Hammersmith, England
@ThreeUKSupport Fyi where I live in Streatham High Road I have no problems. Greyhound Lane is where my brother lives phone calls are problematic internet access is virtually non-existent
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glosuk68
(@glosuk68) reported
from
Hackney, England
@ThreeUKSupport This number on your network is being used by accident claims spammers: 07462 074761.
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Kevin Hogarth
(@KevinHogarth) reported
from
Camberwell, England
@ThreeUK Shockingly bad experience. Still owed >£100 from April for handset never received. Spoken to 6 Reps. Cut off twice. Waiting time c1hour. Always the wrong person. Groundhog Day. Promised repayment. Still waiting. I want my money back!
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ZARA
(@zaradjiabouti) reported
from
Camberwell, England
On the phone with @ThreeUK complaining about the service like every other day... I’m tired of this!!!
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Vanessa.
(@Vanessssaxo) reported
from
London, England
@ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.
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Paul N
(@londonpommie) reported
from
London, England
@ThreeUKSupport Never in the 13 odd years I've been a customer!
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charlotte
(@charkellyalex) reported
from
West Molesey, England
@ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service
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unhappy_george
(@george_hut) reported
from
Islington, England
@ThreeUKSupport This is a day too late. Meanwhile because of poor internet reception to central #London (#kingscross, #embankment and my area #FinsburyPark) I am switching to a different provider at the end of this month when my contract expires so I can resolve this situation.
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Jerry Daykin
(@jdaykin) reported
from
London, England
@ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
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Paul Clayton
(@Claytoncast) reported
from
Camberwell, England
Having webchatted and e mailed their CEO David Dyson over a week ago @ThreeUKSupport response to my problem is to send another web chat link by text message. Customer service this is not! #hiwbadarethreeuk
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Andee Byford
(@BobCratchitt) reported
from
City of London, England
@acameron78 @ThreeUKSupport I had the same issue in Mexico two weeks back. I am interested in why.
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Malcolm Saunders
(@Malcy7) reported
from
London, England
@ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.
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Alejandro Patiño
(@Alealejandro328) reported
from
Croydon, England
@ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.
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Alex / A•F•S
(@afs_inc_) reported
from
Camden Town, England
Wow @ThreeUK apparently your network is good for data - not in London it’s not. What a JOKE!! 🤣🤬🤣🤬🤣
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unhappy_george
(@george_hut) reported
from
Islington, England
@ThreeUK full signal but nothing is loading in #FinsburyPark. No way to find which bus to take. Calling 333, verified and asked be verified again. Asking me my bank about no. No internet to visit my app. Just asking about the signal in the area. They couldn’t help me and hang up.
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Sarah
(@fuckinmoood) reported
from
Camberwell, England
@ThreeUKSupport ITS STILL NOT WORKING TELL ME WHY
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Becky Foster
(@Becksibee) reported
from
Camden Town, England
Definitely looking to come of @ThreeUK I’m fed up of bad internet. I thought it was my area but been in London last two days, usually good here but it’s been horrible. Got full signal. It won’t even load to check my data. You cant even be on Wi-Fi that.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Omur Ozbahceliler
(@ozbahceliler) reported
@ThreeUKSupport "There are the following errors. We're really sorry, the My3 account isn't available just now. Please try again in a little while. MY3-AUTH-UNAVAILABLE" getting this message when I try to login to my3
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Martin Walker
(@MartinWWalker) reported
from
Paddington, England
@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?
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Tara
(@taronipops) reported
@ThreeUKSupport Actually I take it back. It was the most frustrating conversation I've ever had with a company. Very poor customer service. I've ended up cancelling my contract completely! #threecustomerservice #threemobile
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Jane Lawler
(@LawlerJane) reported
@ThreeUKSupport we have had no 4G broadband service since late yesterday afternoon. Your website just keeps updating a standard ‘we are working on infrastructure’ message. We are trying to run a business here, so would appreciate better information please?
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Bradley
(@1BradleyRussell) reported
@ThreeUKSupport Existing customer
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Schools ICT Services
(@SchoolsICTS) reported
We are looking to speak to UK mobile network operators around producing a SIM/Data/Modem bundle that schools can purchase for pupils. We are struggling to speak to the right people at the mobile networks. Can anyone help? #mobilenetworks #remoteeducation @ThreeUK @VodafoneUK @O2
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Darren Collins
(@seasidemagpie) reported
@ThreeUK let down by your customer services. I returned a phone that was sent to me in error, after 10 days they claim it hasn’t arrived. Your rep said I would incur all costs and be referred to bailiffs. I found my proof of postage but the next upgrade won’t be with 3 for sure.
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Yie Sean Teoh
(@Yieseanteoh) reported
What is worst is that no solutions were given, no apologies were given and now I am locked out of crucial accounts that need a mobile phone number for access. I have never been so disappointed at a UK company than @ThreeUK
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Clive Bacon
(@CliveAccount) reported
@ThreeUK I occasionally need an add on when my monthly data allowance runs out but then the add on carries on monthly until I cancel it even when I'm not using the add on data. It's a rip off.
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Jamie Ramage
(@famousstrauss) reported
from
Mansfield Woodhouse, England
@ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.