3 (Three)

3 (Three) Outage Report in Surbiton, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Surbiton, Greater London, England 12/14/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Total Blackout (30%)

    Total Blackout (30%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Surbiton, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Caterham, Hackney, Southwark, Reigate, London, Woking, City of Westminster, City of London, Hammersmith, Kensington, Wandsworth, Hounslow, Redhill, Morden and Croydon.

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City Problem Type Report Time
United KingdomCaterham Internet
United KingdomHackney Wi-fi
United KingdomSouthwark Internet
United KingdomReigate Total Blackout
United KingdomLondon Internet
United KingdomWoking Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • JohnOHarePrice John O'Hare-Price (@JohnOHarePrice) reported from London, England

    @ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

  • abiialdridge Abi Aldridge (@abiialdridge) reported from Islington, England

    @ThreeUKSupport Appreciate your help but it’s not really good enough tbh- think it’s time to cancel after the shocking customer service I’ve had recently. Lied to by a store, hours wasted on the phone & now I can’t even get my money back (for YOUR mistake) without wasting more time on the phone.

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Camberwell, England

    @ThreeUKSupport Jacq, how about all the way along the river from Battersea Bridge to Blackfriars. Really really poor.

  • wanderlaurst lauren (@wanderlaurst) reported from City of London, England

    @ThreeUKSupport That # routes me to a call center in India & I’m tired of that. I want this sorted, I’m a business account & my business cannot run without internet. I installed hub on Friday & it’s Tuesday and no one has gotten back to me without me pushing. I deserve better service than this.

  • PelhamB PelhamB (@PelhamB) reported from City of London, England

    @ThreeUK am seriously losing patience with appalling mobile signal. Yet again neither 4G or 3G working in London - by London Bridge. And do NOT blame the fact it is busy - that has been the case since before mobiles were invented. #NoServiceHere #NoSignalHere

  • PelhamB PelhamB (@PelhamB) reported from Wandsworth, England

    @ThreeUKSupport I have had enough of this. Please provide me details of how to make an official complaint to OFCOM about this .

  • craigr98_2016 Craig R 🇹🇩🌹 (@craigr98_2016) reported from Hillingdon, England

    @ThreeUKSupport are there issues with your in the #ub10 area being having issues since yesterday on and off. Data connection keeps dropping.

  • abiialdridge Abi Aldridge (@abiialdridge) reported from Islington, England

    @ThreeUKSupport Ridiculous when you think I’ve been a customer for over 9 years, have recommended @ThreeUK to so many people, got all my family using you and have a second contract with you. Customer service has really gone downhill since I first joined 👎

  • angelspitten I am the hip-hop-a-potamus (@angelspitten) reported from Camden Town, England

    @ThreeUK wtf is going on with your network today I've had such spotty reception even though it's saying I have full 4 g

  • janemeans Jane Means (@janemeans) reported from Islington, England

    @ThreeUKSupport Not sure. Is there any update as im@having major problems

  • emilyinpublic Emily Hunt (@emilyinpublic) reported from Hackney, England

    @ThreeUKSupport I don’t want to hear that you’re sad: I want a solution. I want someone from @ThreeUK to put my new iPhone 11 in my hand today. It’s really very simple.

  • EidHagi eidd (@EidHagi) reported from Lambeth, England

    @ThreeUK fix your internet you bastards. Robbery is what your doing to me

  • athleticresults Athletics Statto (@athleticresults) reported from Southall, England

    All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!

  • wanderlaurst lauren (@wanderlaurst) reported from City of London, England

    @ThreeUKSupport Also, I was promised 5G was in my area but now it’s clear it was anything to make a sale. I’m a business customer with you for mobile, I can’t believe how badly this is being handled.

  • socialPolly Alex Pollock (@socialPolly) reported from Camden Town, England

    @ThreeUKSupport Still not working.

  • leighblue Leigh Caldwell (@leighblue) reported from Camden Town, England

    @dsquareddigest @ThreeUKSupport I find this frequently with Three. Often, switching flight mode on/off cures it. Other times, it’s just the network being thoroughly broken.

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    What’s wrong with @ThreeUK in NW3 on Haverstock Hill can’t get any signal

  • skkthfc61 Spencer (@skkthfc61) reported from City of London, England

    @ThreeUKSupport Your service is London is somehow getting even worse. Any chance of being less useless. Obviously no need to put yourselves out

  • emilyinpublic Emily Hunt (@emilyinpublic) reported from Hackney, England

    @ThreeUKSupport I did that. Except it takes 48 hours so I still can’t go and get this sorted. Customer service suggested I take a new contract, port my number across and cancel my old contract. If that’s the only way, the new contract won’t be with @ThreeUK.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • sidusTanotus sidusTanotus (@sidusTanotus) reported

    @ThreeUKSupport my mobile broadband internet has been really slow in the past week. Speed is consistently under 5mbps. Not great when you’re working from home. Could you take a look pls. It used to be faster and now every click takes 1 -2 seconds to take effect.

  • UnwantedLife_Me Unwanted Life (@UnwantedLife_Me) reported

    For some reason the two @ThreeUK network checkers provide two different results for coverage in my area. One says it's fine, whole the other says there's a problem they're working on still in my area Three refuse to tell me why this discrepancy exists

  • ChudMoss Chud Moss (@ChudMoss) reported

    @ThreeUKSupport Yes she’s still experiencing the issue unfortunately, three days now. I’ve restarted her phone several times. I don’t think the issue is with the phone, this is network issue on you guys end. It’s annoying and frustrating for the poor woman. Help!

  • hidinginthevoid a sentient riley (@hidinginthevoid) reported

    @ThreeUK why the hell in the app when I go to sign in, is the password field set to show the password by default instead of hiding it?! I see the little eye icon, but by default hide the password! Seems like this should have failed basic testing / security requirements

  • batty79 craig beattie (@batty79) reported

    @gyratory @ThreeUKSupport it’s infuriating as I can’t do anything at all and neither can my kids. Having to hotspot from my works phone (different network) to do any work but going to run out of data!

  • ChudMoss Chud Moss (@ChudMoss) reported

    @ThreeUKSupport She did chat with the customer service last night via webchat. They told her she had a block & cap on her account which they believe was causing the issue. The CS assistant did whatever they did and told her to dial out in 20 mins but unfortunately no joy as she couldn’t call out

  • MarcusRonchi Marcus Ronchi (@MarcusRonchi) reported

    @ThreeUKSupport Many time. I have sent the details via direct message. The thing is, no resolution for this case till now!

  • aoiticica Ariane Oiticica (@aoiticica) reported

    Literally WORST.SERVICE.EVER @ThreeUK

  • Issy_beex Issy (@Issy_beex) reported

    @ThreeUK can you please help, my data isn’t working even though I have the unlimited data plan.

  • aoiticica Ariane Oiticica (@aoiticica) reported

    @ThreeUKSupport Worst service ever continues. Ordered a new SIM card for dad - 5 days ago now. Called this morning to check why it hasn't arrived... no record of request. @ThreeUK how do I cancel my account early?