3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Fulham, Hammersmith, Southwark, Hounslow, Wandsworth, City of Westminster, Southall, Wembley, Islington, Hackney, Chertsey, City of London, Paddington and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Fulham |
Internet | |
| Hammersmith |
Internet | |
| London |
||
| Southwark |
Internet | |
| Hounslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@three_broadband @NickHJBurley @ThreeUKSupport Don’t believe them — they said the same to me. I was getting 300Mbps and now can’t get 5G (they told me the same story about the network tool not being updated). Now barely getting 20Mbps on their 4G service, even though I’m on a 5G contract!
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Natalie Turner
(@skippinginheels) reported
from
Camberwell, England
THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@ThreeUKSupport Any issues in EC1M? Not getting any internet at all.
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Proindia
(@Proindia6) reported
from
Hillingdon, England
@ThreeUK what happen in Hayes area .. bad bad signal.. not even 4g ... it was 5g before..West London..
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Imran Maqbool
(@i_maq) reported
from
Hackney, England
I've been offered £5 off my phone bill to stay even though I've paid over £1,000 to @ThreeUK over the last 4 years for a barely functioning service being lied to that they'll fix the area faults...
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@ThreeUKSupport Just spent 20 minutes on the phone to your help. Really patronising advisor who kept saying “we just provide the SIM, we can’t comment on what speeds you’ll get”. He also said the previous advisor shouldn’t have said what speeds I could get in my postcode. What a shambles.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!
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GG
(@gg1613gon) reported
from
Islington, England
@ThreeUKSupport After trying online to cancel my contract (which didn’t work) on the 21st September I phoned you and after 25 minutes waiting finally spoke with you, asked to cancel the contract and was told it was cancelled.
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Kevin Hogarth
(@KevinHogarth) reported
from
Ealing, England
@ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles
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Imran Maqbool
(@i_maq) reported
from
Hackney, England
@ThreeUKSupport I need to hear what form of compensation will be available to me before I leave for a functioning network. @Three_Is_Broken
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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🍁🍂✨Lauren Victoria Rhodes✨🍂🍁
(@LaurenVRhodes) reported
from
Richmond, England
Oh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport
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Brooke Colman
(@TheRealBrookieC) reported
from
Wandsworth, England
@ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?
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Kev Galvin
(@GalvinKev) reported
from
Lambeth, England
@ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2
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karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUK Do they support 5g? Come to think of it do they support data at all on your network?
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Jon Warburton.
(@jon_warburton) reported
from
Lambeth, England
Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Erastus Fernandes
(@ejfds23) reported
@ThreeUKSupport It's a bit strange you ask me if these postcodes are my home or work on a public platform, what does it matter? It's postcodes I am facing issues at! The issues is throughout the entire day & night! Forget 3g and 4g, even 1g does not work! No improvement whatsoever!
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David
(@David201130) reported
@ThreeUK really do have dreadful customer service. Been waiting on a new SIM card for about 3 weeks. Shambles
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Erastus Fernandes
(@ejfds23) reported
@ThreeUKSupport @ThreeUK When you plan on resolving issues in NW9 and HA9?
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JB
(@Jimmbobs) reported
@ThreeUK I agree, like any network iffy in places, but overall im happy, never had a problem
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Gill Gullu
(@GillGullu1) reported
@ThreeUKSupport The last ti e we time we spoke was 15th feb. Ref no is 30333098 and that was were you Said you would issue the refund of £55.21. You should have took just 0.58p !!! İ cant believe im having to go through all this again to get our money back.
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Listentome
(@Listent70977919) reported
@ThreeUKSupport The same thing that always happens. You tell me you can fix it I line and I have to phone cancellation dept, who then tell me they can't do it either, it has to be done online .... Round and round and round.
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Jason Beckley
(@jrbeckley) reported
@Kaylee_Senter @ThreeUK totally agree - Three's service is dreadful and the coverage even worse !
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kevin kelly
(@kevinke28689564) reported
@ThreeUKSupport I contacted chat last week and was told that my complaint was resolved and would receive a full refund. No money has be put in my account so I spoke to someone today who said it was still outstanding. The person I spoke to last week told me he would call me back Saturday.
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kevin kelly
(@kevinke28689564) reported
@ThreeUKSupport No one called me back. The call this morning was made by my wife regarding another issue. My wife’s contract for my son since he was 14. She cancelled the contract and he took a new one out in his own name (he’s 22 now) 3 contacted her saying there was £10 outstanding balance
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Mal Griffiths
(@MalGriffiths) reported
@ThreeUK Not a happy Customer how do you raise a complaint?