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3 (Three)

3 (Three) outages and service status in Surbiton, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Surbiton, England

The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Teddington, Hammersmith, City of Westminster, Southwark, Tower Hamlets, Hackney, Southall, Fulham, Hounslow, Wandsworth, Wembley, Islington, and Chertsey.

CityProblem TypeReport Time
London Internet 2 hours ago
Croydon Wi-fi 16 hours ago
London Internet 1 day ago
Teddington Internet 1 day ago
Hammersmith Internet 3 days ago
London Total Blackout 4 days ago

Community Discussion

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • thisisemmie
    EMMIE RAY. (@thisisemmie) reported from Paddington, England

    three network being down is so helpful for us self employed folks 👍🏽 and to think it wasn’t long ago i was looking at changing networks for an phone upgrade...@ThreeUK @ThreeUKSupport

  • steadyeddie2440
    eddie cantwell (@steadyeddie2440) reported from Southall, England

    @ThreeUKSupport why no customer information. PR nightmare. No information is unacceptable. Many social media or news outlets to use.

  • jenkinzone
    Simon Jenkinson (@jenkinzone) reported from Camden Town, England

    @ThreeUK I’m in London, wife in Devon. Neither of us are able to use our phones currently. Our Three home WiFi also down so all home entertainment not working. This isn’t ‘some’ people affected, it’s most if not all. Appalling.

  • Adam_Orriss
    Adam Orriss (@Adam_Orriss) reported from Wandsworth, England

    @ThreeUK where’s the information about your atrocious Notwork issues, all night no 3/4G🤬

  • evnsio
    Chris Evans (@evnsio) reported from Islington, England

    The @ThreeUK mobile network is down. There's no word from them on Twitter and their status page is down 'for maintenance'. This is exactly how not to deal with an incident. #ThreeUK #threedown

  • wench25
    Shawn Little1 Kalina (@wench25) reported from Egham, England

    @BBCBenThompson @ThreeUK @BBCBreakfast I did not realize it was down until I saw your news report - as I am in my house & I use my wifi (not data) // have turned the WiFi off on my phone and it def does NOT connect to the internet 😳 Hope you get a response from @ThreeUK soon !!

  • dukeofpeckham
    Negro Kevin Owens (@dukeofpeckham) reported from Croydon, England

    Because my phone was connected to my WiFi since yesterday evening I didn't notice the @ThreeUK outage till this morning. I've been with them for 2 years and this is the first issue I've had with them. For what I pay and what I get I'm not going to beat them for the outage.

  • SoundWavePapi
    IG: alefromnatu 🇪🇸 • NASA OCHO CABRONES (@SoundWavePapi) reported from Kensington, England

    So @ThreeUK network is down. Dead.

  • steadyeddie2440
    eddie cantwell (@steadyeddie2440) reported from Southall, England

    @ThreeUK information is key. PR nightmare. No reason or explanation for outage.

  • msleannefraser
    Leanne 💖 #LoverOutNow - You are what you Love 💖 (@msleannefraser) reported from City of London, England

    I was 10 mins late for work today, now I know why - turns out I missed quite a lot due to my @ThreeUK data not working 😂

  • ShavnDaily
    | 🇲🇦🇬🇧🐐 #CFC 💙 | (@ShavnDaily) reported from Hillingdon, England

    So 3 Network has been down as early as 4:30am .. it’s now Lunchtime for me at work and still no Data or Phone Services available 😤🤔 having to resort to my work WiFi 😭 I have Unlimited Data WTF .. so I’m expecting a days compensation @ThreeUK @ThreeUKSupport

  • lauracrimmons
    Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • londonpussycat
    jaycee (@londonpussycat) reported from Brentford, England

    @ThreeUKSupport I have had intermittent service for 7-10 days now. Phone calls breaking up, to no service. In the house, no signal. Why did I ever leave EE. I had service literally everywhere. 😡😡😡

  • MartinCox0155
    Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    To those, like me, who are lacking data/internet on the @ThreeUK network, I see that @ThreeUKSupport are stating that the network are having data issues. It's not your phone! It's been down since last night.

  • BillyCee92
    Billy Christopher (@BillyCee92) reported from Richmond, England

    @ThreeUK sort your shit out! Internet is ******

  • AdamXTroy
    ADAM TROY (@AdamXTroy) reported from Islington, England

    @ThreeUKSupport How about all day..... ALL DAY with NO service at all!

  • themib
    Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

  • jenkinzone
    Simon Jenkinson (@jenkinzone) reported from Camden Town, England

    @chriskanedev @ThreeUK Only through a public network on my phone, can’t my laptop.

  • SharifOmar3
    Mike Oxmaul (@SharifOmar3) reported from Hackney, England

    @virginmedia I appreciate the excellent service This is what good customer service looks like @ThreeUK

  • jenkinzone
    Simon Jenkinson (@jenkinzone) reported from Camden Town, England

    @chriskanedev @ThreeUK 👍🏻 actually not a bad idea!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • prickforatick
    Prick for a Tick (@prickforatick) reported

    @ThreeUKsupport is there a problem with your telephone support I can’t get through to an advisor.

  • CaitFinn93
    Cait (@CaitFinn93) reported

    @ThreeUKSupport trying to cancel a monthly add on and it says on the website to ring to cancel, but when I call an automated message says to cancel on the website. Managed to get through to someone who told me the systems are down and they can’t help me. How do I cancel please?!?

  • Mjhill1984
    Matt (@Mjhill1984) reported

    @ThreeUKSupport hi guys alot of issues with signal in the ng19 6rl area, status page says mast is being worked on but is their any updates as working from home and keep losing connection

  • snoor786
    Sohail Noor (@snoor786) reported

    @ThreeUKSupport When will your service in PH165LD area get back to normal? Your support team via phone have no answers. The service has been next to useless since March but you are happy to keep taking payment.

  • northern_grumpy
    GrumpyNorthernGeezer (@northern_grumpy) reported

    @ThreeUKSupport Thanks for your reply. I visited one of your physical shops to be greeted with shrugged shoulders and complete indifference. Someone has made a decision and cut our service. The speeds in the shop were up to 15 mbps here on a different mast ..0.56mbps. Can our fix be expedited?

  • cliodaykin
    Cliodhna Daykin (@cliodaykin) reported

    3 have charged me for an add on that didn't go through on their end and wasn't used at all. I rang to complain and was told I "cannot submit a complaint". Please explain? @ThreeUK

  • KellyAllen01
    Kelly Allen (@KellyAllen01) reported

    @ThreeUK @ThreeUKSupport left three on 21 june and was told I owed nothing and I didn’t need to cancel my DD. Why have you just taken a payment then?

  • thomcakebread
    thomcakebread (@thomcakebread) reported

    Very poor customer service from @ThreeUK - I wish to cancel my wife contract as we’re taking another wife you. Transfers me to India. Gentleman does not understand my request. Poor customer service and terrible attitude from you! No help! Poor. Will cancel both contracts now.

  • jada_kinz
    Jada kinz (@jada_kinz) reported

    @ThreeUK @ThreeUKSupport Why can’t I get through to three Customer services? I got a worrying txt from three

  • adam77242261
    adam (@adam77242261) reported

    @ThreeUK why is your coverage been so **** over the last three years? I’ve been a customer for almost 10 years and the service has dropped every year to the point where I have two bars of signal yet nothing loads at all. Sort it out.