3 (Three)

3 (Three) Outage Report in Surbiton, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Surbiton, Greater London, England 12/17/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Total Blackout (29%)

    Total Blackout (29%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Surbiton, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Twickenham, London, City of Westminster, Southwark, Croydon, Caterham, Hackney, Reigate, Woking, City of London, Hammersmith, Kensington, Wandsworth, Hounslow and Redhill.

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City Problem Type Report Time
United KingdomTwickenham Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomSouthwark Wi-fi
United KingdomCroydon Internet
United KingdomCroydon Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • granty3333 Grant Nichols (@granty3333) reported from City of London, England

    @ThreeUK problems in central London with service ?? What’s happening??

  • RICHARDKINGCOTT Richard Kingcott (@RICHARDKINGCOTT) reported from Lambeth, England

    @ThreeUKSupport why does my phone not get a signal out and about in central London? Myself a couple of people I know are suffering the same lack of signal.

  • JetsetSusan Susan Elizabeth (@JetsetSusan) reported from Hackney, England

    @ThreeUKSupport Ever since 5G, I’m not getting cell phone service in my apartment. Is this normal?

  • Jonny_Milmer Jonny_Milmer (@Jonny_Milmer) reported from Camden Town, England

    @ThreeUK why is your network in London so terrible these days? Full signal, 4G - no internet. I have forgotten the last time I was able to make a successful cellular call whilst in central London. How the mighty have fallen!

  • UKGeocacher geocaching.uk (@UKGeocacher) reported from City of London, England

    Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!

  • WalterDalySmit1 Walter Daly-Smith (@WalterDalySmit1) reported from Camberwell, England

    @ThreeUK your shop in Cannon Street has **** customer service, sort it out

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • jamie_2127 Jamie Taylor (@jamie_2127) reported from Paddington, England

    @ThreeUK @OfficialRandL If I wanted tickets I’m sure I wouldn’t go via you bunch of clowns to get them. Without doubt the shittest network going.

  • MasterSystom Tom Gilchrist 🍂🎆🎇 (@MasterSystom) reported from Islington, England

    @ThreeUKSupport Also I'm talking about 5G Broadband so would imagine 3G congestion shouldn't be an issue 👀

  • al3xjw Alex J Wood 🎨 🇪🇺 (@al3xjw) reported from Kensington, England

    @ThreeUKSupport @ThreeUK why is the signal so bad in London and Kent. Terrible. No reception or internet in so many places and so slow. Terrible service and no free roaming soon too. #fail #threepoorinternet #threeuk

  • granty3333 Grant Nichols (@granty3333) reported from City of London, England

    How on earth now is there no service at London Blackfriars !! What on earth is going with your awful network??? Spend some bloody money and fix it @ThreeUK #Three

  • DogAteMyWookie Mr Wookie aka Cliff (@DogAteMyWookie) reported from Wandsworth, England

    Is @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. 🤔

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • DarrenHandley8 Darren Handley (@DarrenHandley8) reported from Hammersmith, England

    @alexxweller @ThreeUK I have used O2 for years decent service and prices

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • MasterSystom Tom Gilchrist 🍂🎆🎇 (@MasterSystom) reported from Islington, England

    @ThreeUKSupport Yep haven't moved house yet. Have reset the router, the signal is good (90 on the test thing) but just naff speeds. And still no wired connection though I'm checking if that is a Windows Update error.

  • edwarrditis Mark (@edwarrditis) reported from Hounslow, England

    Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth

  • scousemanblue Mark (@scousemanblue) reported from Paddington, England

    @ThreeUK @ThreeUKSupport Is there a problem supplying a 4g signal in the centre of London absolutely shocking

  • WalterDalySmit1 Walter Daly-Smith (@WalterDalySmit1) reported from Camberwell, England

    Still waiting for @ThreeUK to produce an E Sim so I can use my Apple Watch that I bought in may 2021. Avoid three network they are ****

  • SheldonLT Sheldon Tarpey (@SheldonLT) reported from City of London, England

    @UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ianmartin_gc8 Ian Martin🏃‍♂️ (@Ianmartin_gc8) reported

    @5WayzMom @julesm2211 @ThreeUKSupport It's been a nightmare I got a another email address to contact meant to be enterprise help but they reply back once a day if your lucky

  • LifeOnMaws Life on Maws (@LifeOnMaws) reported

    @ThreeUKSupport Yes, roaming is activated, no spending limits in place. I've used roaming a lot, in other places, on other trips, but never had this problem.

  • JoanneL19074030 Joanne Lloyd (@JoanneL19074030) reported

    @ThreeUK so disappointed in the customer service…I’ve been on the chat for an hour and now been passed to someone else in another department and having to go over the same conversation again!

  • TheBertM156Show The Bert M156 Show (@TheBertM156Show) reported

    @ThreeUK you said my address has access to 5G...I bought your home broadband and it's stuck on LTE, your second line technician then said my area doesn't really have 5G. I've arranged a return. The burning questions are: Why do you lie? Do you think your customers are stupid?

  • LifeOnMaws Life on Maws (@LifeOnMaws) reported

    @ThreeUKSupport So, there is no way to speak to a customer support person on the phone; your online chat doesn't work; and now you've stopped replying to my tweets. Do you understand how frustrating this is, Holly?

  • BenMurphyF35 Ben Murphy (@BenMurphyF35) reported

    @ThreeUKSupport HI, having an issue with trying to login, I've dropped you a PM.

  • F1isP1 Ellice 🇺🇦 (@F1isP1) reported

    @ThreeUK - your online chat is pathetic. No response for over 30 mins now. Trying to report a network issue - lost data on my phone and wireless router at EXACTLY same time and being told it must be my devices. More chance of winning lottery 3 weeks running 🤡 🤡🤡

  • ljff__ ljf (@ljff__) reported

    @ThreeUKSupport ever since I’ve got my new contract I’ve been on 1 bar of signal, please help it’s driving me up the wall, I’ve turned my phone on and off and it’s even worse. There’s no connectivity issues in my postcode

  • iPHlL Phil A Gray Ⓥ (@iPHlL) reported

    After years with @EE their constant failure this year to resolve an issue I was having I have left and joined @ThreeUK I may lose some coverage in parts of the country but what good was coverage when my calls wouldn’t come through to me!

  • andrewbissette Andrew (@andrewbissette) reported

    @Elchemist_EJH @ThreeUK @VOXI_UK Thanks, good to know. I'm with EE for my phone and it's fine, past experience aside. Never getting mobile broadband again.