3 (Three) Outage in Surbiton, Greater London, England

@ThreeUKSupport Why I signed a new contract and got a 5G phone is now looking a non-optimal decision@- Perfomance has been terrible

@ThreeUKSupport Rebooted, network off/on :(

You are wearing thin on me with your poor network coverage @ThreeUK Time for a change I think

@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

@ThreeUKSupport Not good for a customer who buys the watch in the month of may

I buy an @Apple watch series 6 GPS Cellular but my network @ThreeUK does not support the watch. I must be with the worst phone company ever

My friend and her husband have had no network for a week can you be off assistant please @ThreeUK

@ThreeUKSupport Well you obviously do as the phone picks it up - so you’re telling me to turn off 5G so I get a poorer service??? Was told network upgrades etc. Get your stories straight

@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?

@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?

@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.

@ThreeUK you really do need to sort your customer service. 2 days & 2 hrs 11 mins & speaking to 7 different ppl later I don’t have a resolution. Why won’t you match my new BB deal to that of my friends, £17 5G 24 months? I’m trying to add an additional contract #3isrubbidh

Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this

Yet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight

@ThreeUKSupport All good. Managed to get help on chat.

@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!

@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles

@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!

@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.

@ThreeUK Previously great 4g signal now non existent, only reason I renewed! No 5g sign & charged double for worse! Phone swapped out, waiting new SIM & expect a heavy discount. I also refuse to deal with incompetent fools in your India call centre telling me there is not a problem wtf?!

@mikeasharp @ThreeUKSupport @AQ74410 But the phone number generator doesn’t identify someone as a customer of a particular company. This did. Also a person doesn’t need to be identified for it to be a breach. Email addresses don’t identify an individual person but lists of them have classed as breaches in the past

@ThreeUKSupport Throughout the whole house. There is no signal at the kitchen, which is at the back. To get a bar, you will have to be by the front window or door. I can send you the postcode via DM

@ThreeUK what is going on with your 4G right now… it’s utter ****. If I stays like this till I upgrade I’ll be leaving to join another network.

@ThreeUKSupport I‘ve been having issues with indoor signal. Spoke with 2 different agents & asked me to switch off & switch on my phone. One also asked me to reset the network settings & will hold on as if d phone will not reboot! I’m fed up with this service & will have to move

@c_h_pugh @ThreeUKSupport Both VoLTE and WiFi Calling is available on Three PAYG it's just a matter if Three support the phone as you say due to firmware limitations

@ThreeUKSupport E1 has been horrible all week!

@ThreeUKSupport What’s the story with poor signal at Stratford station, London. Unable to check train times or send messages this weekend and last couple of weekends.

@ThreeUKSupport It was an issue at your end

@ThreeUKSupport She was given the run around until eventually Three resolved the issue.