3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (31%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, Reigate, London, Woking, City of Westminster, City of London, Hackney, Hammersmith, Kensington, Wandsworth, Hounslow, Redhill, Morden, Croydon and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Sven Herold
(@svenherold) reported
from
Wandsworth, England
@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?
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Thames Ranger777
(@Ranger777Thames) reported
from
Lambeth, England
@ThreeUKSupport Not good for a customer who buys the watch in the month of may
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
Yet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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Ellie
(@EllieMB1) reported
from
Wandsworth, England
@ThreeUK is there an outage as suddenly phone has stopped working
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles
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GerryC
(@gerryn19) reported
from
Islington, England
@ThreeUK you really do need to sort your customer service. 2 days & 2 hrs 11 mins & speaking to 7 different ppl later I don’t have a resolution. Why won’t you match my new BB deal to that of my friends, £17 5G 24 months? I’m trying to add an additional contract #3isrubbidh
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Thames Ranger777
(@Ranger777Thames) reported
from
Paddington, England
You are wearing thin on me with your poor network coverage @ThreeUK Time for a change I think
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Why I signed a new contract and got a 5G phone is now looking a non-optimal decision@- Perfomance has been terrible
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Suren Perera
(@darthteddy) reported
from
Hackney, England
@ThreeUKSupport All good. Managed to get help on chat.
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
I buy an @Apple watch series 6 GPS Cellular but my network @ThreeUK does not support the watch. I must be with the worst phone company ever
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Rebooted, network off/on :(
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Well you obviously do as the phone picks it up - so you’re telling me to turn off 5G so I get a poorer service??? Was told network upgrades etc. Get your stories straight
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Julie Farrell
(@farjulie) reported
from
Croydon, England
My friend and her husband have had no network for a week can you be off assistant please @ThreeUK
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Tee
(@Tee23245891) reported
@ThreeUKSupport I was told I could get a certain deal and as the advisor said the email would not say the same i refused to believe him until a manager came on call. He said was not possible so i disconnected and rang back and found no such deal exist but could not raise complaint!
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Sarah Maloney
(@sarah_maloney87) reported
Looking to end my contract with @ThreeUK after having been with them since 2013 😫😫 Customer service has gone down hill the last 2 years & they have no desire to retain loyal customers. What phone company has decent CS (personal experience) and competitive deals??
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Kevin
(@kevevs1908) reported
@ThreeUKSupport You should be looking after your customers, honour the deal we agreed and also refund me the £31 extra you are charging me this month. I’m absolutely disgusted at the appalling service that I am receiving
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Matty J 😷
(@M4tty_J) reported
@ThreeUKSupport 5 months later and this issue has not been resolved. The signal around my house is beyond poor. When will it be fixed.
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Kevin
(@kevevs1908) reported
@ThreeUKSupport It is not my fault you had computer issues. I have to pay £48 now for the final month of my contact when it should be £17. Can’t you see you are at fault here not me and to tell me I can’t have it is your fault ? I have been with you 8 years and have 3 contracts with you.
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Mohammed Sidat
(@mohsidz) reported
@ThreeUKSupport Sorry i should have said Whatsapp calls. Nonetheless i keep getting very little or no coverage. Not even one bar. We have 2 accounts in our home and both are causing problems.
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loz.
(@TheActualLauren) reported
call agents big time) but I just need help lol @ThreeUK
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Jack Smith
(@JackSmi80932144) reported
@ThreeUKSupport Both 4G and 3G internet are intermittent, and unusably slow when available. Had great speeds on both for two years at this address until last week. Problem persists outdoors and there are no issues with EE 4G in the same location.
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loz.
(@TheActualLauren) reported
@CormacsThoughts @ThreeUK @VodafoneUK Doesn't suprise me, shocking! I used to be with Vodafone, and yeahhhh had big issues with their customer service but in terms of having good signal, it was the best I've had!!!!!
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Mr Miyagi || Warigbo
(@exhaustedafbr0) reported
Fix up @ThreeUK