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3 (Three)

3 (Three) Outage Report in Surbiton, Greater London, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Surbiton, England

The most recent 3 (Three) outage reports came from the following cities: Croydon, London, Teddington, Hammersmith, City of Westminster, Southwark, Tower Hamlets, Hackney, Southall, Fulham, Hounslow, Wandsworth, Wembley, Islington, and Chertsey.

CityProblem TypeReport Time
Croydon Wi-fi 6 hours ago
London Internet 18 hours ago
Teddington Internet 19 hours ago
Hammersmith Internet 3 days ago
London Total Blackout 4 days ago
City of Westminster Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • emilyinpublic
    Emily Hunt (@emilyinpublic) reported from Hackney, England

    @ThreeUKSupport I don’t want to hear that you’re sad: I want a solution. I want someone from @ThreeUK to put my new iPhone 11 in my hand today. It’s really very simple.

  • janemeans
    Jane Means (@janemeans) reported from Islington, England

    @ThreeUKSupport Not sure. Is there any update as im@having major problems

  • abiialdridge
    Abi Aldridge (@abiialdridge) reported from Islington, England

    @ThreeUKSupport Ridiculous when you think I’ve been a customer for over 9 years, have recommended @ThreeUK to so many people, got all my family using you and have a second contract with you. Customer service has really gone downhill since I first joined 👎

  • craigr98_2016
    Craig R 🇹🇩🌹 (@craigr98_2016) reported from Hillingdon, England

    @ThreeUKSupport are there issues with your in the #ub10 area being having issues since yesterday on and off. Data connection keeps dropping.

  • bluemoonstar
    🗺Nick (@bluemoonstar) reported from Camberwell, England

    @ThreeUKSupport Jacq, how about all the way along the river from Battersea Bridge to Blackfriars. Really really poor.

  • PelhamB
    PelhamB (@PelhamB) reported from City of London, England

    @ThreeUK am seriously losing patience with appalling mobile signal. Yet again neither 4G or 3G working in London - by London Bridge. And do NOT blame the fact it is busy - that has been the case since before mobiles were invented. #NoServiceHere #NoSignalHere

  • JohnOHarePrice
    John O'Hare-Price (@JohnOHarePrice) reported from London, England

    @ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

  • jackbremer
    UPGRADIAN Jack 🔶 (@jackbremer) reported from Wandsworth, England

    @ThreeUKSupport Done this dance already, it never worked, nobody can be expected to turn off all notifications for every app one by one, and that wasn’t the issue. Your charges are exorbitant and your signal was abysmal over there.

  • PelhamB
    PelhamB (@PelhamB) reported from Wandsworth, England

    @ThreeUKSupport I have had enough of this. Please provide me details of how to make an official complaint to OFCOM about this .

  • EidHagi
    eidd (@EidHagi) reported from Lambeth, England

    @ThreeUK fix your internet you bastards. Robbery is what your doing to me

  • leighblue
    Leigh Caldwell (@leighblue) reported from Camden Town, England

    @dsquareddigest @ThreeUKSupport I find this frequently with Three. Often, switching flight mode on/off cures it. Other times, it’s just the network being thoroughly broken.

  • skkthfc61
    Spencer (@skkthfc61) reported from City of London, England

    @ThreeUKSupport Your service is London is somehow getting even worse. Any chance of being less useless. Obviously no need to put yourselves out

  • athleticresults
    Athletics Statto (@athleticresults) reported from Southall, England

    All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!

  • abiialdridge
    Abi Aldridge (@abiialdridge) reported from Islington, England

    @ThreeUKSupport Appreciate your help but it’s not really good enough tbh- think it’s time to cancel after the shocking customer service I’ve had recently. Lied to by a store, hours wasted on the phone & now I can’t even get my money back (for YOUR mistake) without wasting more time on the phone.

  • emilyinpublic
    Emily Hunt (@emilyinpublic) reported from Hackney, England

    @ThreeUKSupport I did that. Except it takes 48 hours so I still can’t go and get this sorted. Customer service suggested I take a new contract, port my number across and cancel my old contract. If that’s the only way, the new contract won’t be with @ThreeUK.

  • City_Simplicity
    CityOfSimplicity (@City_Simplicity) reported from Camden Town, England

    @ThreeUKSupport I spoke to your online chat support this morning, turns out I still have 8GB of data, for some reason it just stopped working yesterday. Not ideal.

  • PelhamB
    PelhamB (@PelhamB) reported from City of London, England

    Not even 10:30am and @ThreeUk network has collapsed in C London. Neither 4G or 3G working.

  • iampirus
    IAMPIRUS (@iampirus) reported from King's Cross, England

    Really curious to know when @ThreeUKSupport @threeuk will finally provide a good service in king cross before all the customer leave this sh*t services!

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • shadlx
    Richard Williamson (@shadlx) reported from Camden Town, England

    Hi @ThreeUK @ThreeUKSupport can you advise why @Bitly seems to be blocked on your network - it is very annoying

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ainsley8348
    Ainsley (@Ainsley8348) reported

    @TheJammieTV @ThreeUK I thought they said they knew what the problem was and it was going to be fixed? Have they even sent you a replacement SIM card?

  • dgl_thrawn
    dgl_thrawn (@dgl_thrawn) reported

    @ThreeUK Is there an estimate on when work in the BS22 area will be complete? I've had extremely slow data for a few days now.

  • Biglegg77
    Big Legg (@Biglegg77) reported

    @ThreeUKSupport @tryst_me Internet has been constantly disconnecting now for 3 days. Absolute terrible service! Mast issue in postcode but no estimate on works completion...

  • TheJammieTV
    Jambo (@TheJammieTV) reported

    Even if I try to call 999 I get told my service does not allow me to make this call. Do not use @ThreeUK there cheap for a reason and it’s cause there garbage

  • SpiceVideos
    Spice Girls Video Collection (@SpiceVideos) reported

    @ThreeUK I bought a pay-as-you-go SIM over a week ago. The data doesn't work and I've been waiting a week to get my phone number transferred. I tried contacting support to cancel and get a refund since I'm not getting what I've paid for. They've basically told me to suck it up.

  • Alizzey
    Alizée (@Alizzey) reported

    @ThreeUKSupport hi three, the network button on my wifi is blue, nothing seems to be working. Can you help please?

  • steve75729559
    steve (@steve75729559) reported

    @ThreeUK Don’t even think of 3 to help their data signals are horrendous I’ve 7 contracts and thinking of leaving due to the poor signal used to be good now lucky if can download a email

  • Alizzey
    Alizée (@Alizzey) reported

    @ThreeUKSupport No it’s the first time! It’s been ongoing for about 24hours… any idea what could be the issue here?

  • jgokane1000
    John.G O'Kane (@jgokane1000) reported

    @ThreeUKSupport Reported, done all checks, restarted rebooted. Promised texts to keep me updated. Network status checker gives same message about working on masts in the area, been offered £2.50 compensation. I had superb 5G until a few weeks ago now there's only 4G+ and it's slow. Hd8 = no 5G

  • danjhall93
    Dan (@danjhall93) reported

    @ThreeUKSupport No device in my house can connect to the internet through WiFi apart from my phone. Everything else lost connection around 9pm. Any ideas what’s going on? Can’t log into my account either as your site is down.