3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Paddington, Kensington, Hackney, Islington, Hammersmith, City of London, Croydon, Kingston upon Thames, Wembley, City of Westminster, Twickenham, Southwark, Caterham and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| Paddington |
Phone | |
| London |
Total Blackout | |
| Kensington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Joseph Joester
(@yhwhynot) reported
from
Brentford, England
OK my phone network is finally back, ****** pricks the lot of you @ThreeUK
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Niall O'Malley
(@niallomalley) reported
from
Kingston upon Thames, England
@ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport
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Josh
(@joshmarston92) reported
from
Lambeth, England
@ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
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Raf
(@Mr_Rafal) reported
from
Hackney, England
@ThreeUKSupport It was...yesterday. There was no network at all but I read you have had problems.
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Mr MovinSexi 🥃 Oct 18th
(@Mr1Elusive) reported
from
Camden Town, England
I wonder if @ThreeUK is going to give us some credit for this loss of service
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Martin Walker
(@MartinWWalker) reported
from
Kingston upon Thames, England
@ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly
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Sunny T
(@Sunny_88_) reported
from
Ealing, England
@ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport It was due to your network being down which you know about
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will jennings
(@willjennings80) reported
from
Lambeth, England
@respros @ThreeUKSupport Yeah. They said a few days ago there were issues, not heard anything since but mine keeps dropping also.
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Nick Szewciw
(@Touring_Tech) reported
from
Hillingdon, England
@ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.
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ApostlesBarberShop
(@ApostlesBarber1) reported
from
Merton, England
@ThreeUK My mobile internet still not working past 24 hours! Been with out internet 😡
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Tim English
(@mrtimenglish) reported
from
Ealing, England
@ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@ThreeUK has provided the worst service i have ever experienced. Constant drop calls, no coverage and constant failed messages. Bye bye
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Mr. Jau
(@kikejau) reported
from
Camden Town, England
What's going on @ThreeUK very poor data quality today.
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Alexey
(@resoai) reported
from
Camden Town, England
@ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.
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zae x
(@ZanaMillen) reported
from
Hackney, England
You what’s mad is that @ThreeUK had me ducked up today and my manager uses the network but his phon network is ok. Like I tried to send him a text saying I’d be late today and didn’t get till an hour after I was in
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@vintageshimano @CycleMummy @PompeyCyclist @ThreeUK Sadly they can add missing charges to the period that the original invoice covered and either raise a credit note and rebill that period or issue an additional invoice for the missing charge.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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raqual
(@racheld21464680) reported
@ThreeUK what’s going on 4, signal is always choking lately now all of a sudden both me and my husband can’t accept or make calls?????
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Horrendous Andose
(@Petepet08782562) reported
@ThreeUKSupport Apparently they can’t help only a manager can, and there’s no managers in today, not even a team leader of pod leader. The whole chat centre is completely manager-less today! Which I find very surprising
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jimmy
(@jimmysunny85) reported
@ThreeUKSupport Iv sorted the mobile network problem,which won't be fixed till MARCH 2023! My next problem was told I would receive 100mps download speeds I only get 15mps!
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jimmy
(@jimmysunny85) reported
@ThreeUKSupport It's fine I spoke with the online chat,I never knew your company could be so disgraceful and will be cancelling my home broadband and phone very very soon!! Even your managers are useless!!!
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Stuu Warnerr
(@warner79) reported
@elsjac_ @ThreeUK Thanks. I did a network settings reset and that seemed to do the trick
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Dave J
(@foomaniac) reported
@ThreeUK No worries, our signal is rubbish at home anyway so we use the house phone. Feel free to sort that while your there, we won't mind 👍
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Beccy Taylor
(@taybex) reported
@OWeingarten @ThreeUK Mines still not working - in MK! Not ideal when it’s our business - poor service!
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James
(@K1N3RGY) reported
@ThreeUKSupport I was told on the day of upgrading that three would send out the tablet by 3rd Dec, now you're telling me @XiaomiUK send it out. Then you tell me that because the promotional offer has now ended you can't do anything about it. Piss poor response! Supervisor is calling me back!
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Bryn
(@brynwilliams81) reported
from
East Farleigh, England
@ThreeUKSupport Your mobile coverage is absolutely terrible all day without been able to make or receive calls £65 a month for what???
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Crosby
(@Crosb19) reported
@ThreeUK @ThreeUKSupport Tried to restart my phone after these issues, still happening to myself and 2 other contracts we have with you! Great inconveneince. When will we be compensated for this massive outage?