3 (Three)

3 (Three) Outage Report in Surbiton, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Surbiton, Greater London, England 11/28/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Surbiton, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Kensington, City of Westminster, London, City of London, Sutton, Southall, Southwark, Hackney, Hammersmith, Ealing, Fulham, Islington, Croydon, Hounslow and Paddington.

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City Problem Type Report Time
United KingdomKensington Phone
United KingdomCity of Westminster Total Blackout
United KingdomLondon Phone
United KingdomCity of London Total Blackout
United KingdomLondon Internet
United KingdomSutton Internet

Community Discussion

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • CB_XIIIXVI C (@CB_XIIIXVI) reported from Islington, England

    @ThreeUKSupport Your connection is shit, your customer service is shit and your pricing is shit. If there’s any way to transfer my contract to EE tell me, I beg. Constantly having to put my phone on airplane mode and back to get internet is tiring.

  • jamesdevonport James (@jamesdevonport) reported from Lambeth, England

    @ThreeUK Your network now total garbage and never works. I’m off 🖕

  • miserablekings Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...

  • CheeseMcr CheeseClubMCR (@CheeseMcr) reported from Camden Town, England

    @ThreeUK shocking signal today

  • ChoirOvation Standing Ovation Choir Ltd (@ChoirOvation) reported from Islington, England

    @Relish @ThreeUKSupport @ThreeUK Predicting advice of: Call customer service Reset your modem Take out the sim and clean it in your modem #overit #excuses #3mobile

  • RBurnett348 Richard Burnett (@RBurnett348) reported from Hackney, England

    Not sure whether it's just @ThreeUK or whether it's the whole UK mobile network, but when I'm on a train into London and my signal keeps dropping out it feels a bit... pathetic.

  • MabdiNur1 Mohamed Abdinur (@MabdiNur1) reported from Southall, England

    @ThreeUKSupport poor connection wondering to request an early termination

  • rupinjapan Rup Walker (@rupinjapan) reported from Ealing, England

    Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed

  • callender_mark Mark Callender (@callender_mark) reported from Kingston upon Thames, England

    5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken

  • snaprails Don Constance (@snaprails) reported from Ealing, England

    @ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.

  • k1rtk Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • danjmcdowell Dan McDowell (@danjmcdowell) reported from Camden Town, England

    @ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.

  • Taimsss Taimour (@Taimsss) reported from Camberwell, England

    @EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #

  • Whitton88 Christopher Whitton (@Whitton88) reported from Wandsworth, England

    @ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since

  • melaniemackuk Melanie Mack 🇪🇺🇬🇧 (@melaniemackuk) reported from Camden Town, England

    @ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!

  • KekeBless Blessing (@KekeBless) reported from Hackney, England

    If @ThreeUK @ThreeUKSupport don’t sort this issue out today, wallahi I’ll pay what’s left on contract and leave. Kmt.

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Camberwell, England

    @ThreeUKSupport Can you answer my question directly please. I wish to make a complaint and want to know how. I'm sick of repeating myself.

  • FedericaBurelli Federica 🐰 (@FedericaBurelli) reported from Islington, England

    @ThreeUKSupport It’s turned on, the sim in inside but the WiFi is incredibly slow. WhatsApp/Netflix/YouTube/basic google.. nothing works

  • _Aajl Aaron L. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@_Aajl) reported from Camberwell, England

    @ThreeUKSupport 2/3 max at any time, it's more the promise of 5g and it not being available that's the issue now

  • FrithFrith Fritha Hookway (@FrithFrith) reported from Camberwell, England

    Hi @ThreeUK I am continuing to receive bills for a mobile contract I cancelled 10 months ago. Can someone contact me urgently to rectify this. I am no longer a customer and would appreciate clearing this up.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • FC360D Full Circle (@FC360D) reported

    @ThreeUKSupport My issue is you guys have the cheapest deal which is great for me however you have the worst coverage in my area which puts me off switching to you guys. It's kinda weird that you advertise as having 99.8% coverage when your coverage map shows you probably have less than 80%

  • GBSexpert Rebecca Dakin (@GBSexpert) reported

    @ThreeUKSupport Yes it’s a new contract I’m about 3 months in. Very happy with the network, it’s just the phone. I need the Google play or I phone to get the apps I need for work. I hope there’s something you can do please🤞🏼

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 (@darrentedeschi) reported

    conscious and am told flat out, NO no-one wants to talk to me higher up. So what lovely customer service @ThreeUK! Only choice I have now is cancel my direct debit. If you don't listen to a customer's complaint & act to allay my concerns about @Huawei treatment of #Uyghurpeople

  • markyb320 Mark (@markyb320) reported

    @ThreeUKSupport Thank you. I've often used my data abroad and never had a warning limit. I posted about 20 pictures on social media and I've had a limit warning, that's crazy 20 pics wouldn't use up 80% of 20gb something isn't right.

  • Ben_5ymons Ben (@Ben_5ymons) reported

    @RichJPuttick @O2 @ThreeUK can you help O2 out?

  • tomwilliams1990 Tom Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tomwilliams1990) reported

    @ThreeUKSupport Yeah thats right its never been the fastest home broadband to be honest What should it be?

  • markyb320 Mark (@markyb320) reported

    @ThreeUKSupport Thanks, my phone says less than 300 mb over the past 2 days, 10gb over the past month of which 5gb was tethering so how I could be near the limit is beyond me. Think there's a problem somewhere, can you access my account and check?

  • IAmMrAngry Mr Angry (@IAmMrAngry) reported

    @ThreeUKSupport The app isn't giving me the option to register again. It asks me for my number and prompts me to enter my password to login.

  • ShaVerZ_ ShaVerZ™ ツ (@ShaVerZ_) reported

    More problems today, I've had it with this crowd! @ThreeUK @ThreeUKSupport

  • pierslofi pieslofi (@pierslofi) reported

    @ThreeUK I have written to cancel a contract that I didn’t know I had and don’t have the phone number or account number for. I cancelled the DD and have now been chased by and paid your debt recovery service. How do I cancel@an account I don’t have the number for?