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3 (Three)

3 (Three) outages and service status in Surbiton, England

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Full Outage Map
  • 3 (Three) generated 1 outage signal in the last 24 hours around Surbiton, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 26, 7:47 PM GMT+1.
  • 73% Internet (73%)
  • 20% Phone (20%)
  • 7% Wi-fi (7%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent 3 (Three) outage reports came from the following cities: Southall, Hounslow, Sutton, Croydon, Teddington, Hammersmith, Fulham, Wandsworth, Mitcham, and Epsom.

CityProblem TypeReport Time
Southall Phone 9 hours ago
Hounslow Internet 3 days ago
Hounslow Internet 8 days ago
Southall Phone 12 days ago
Sutton Phone 12 days ago
Croydon Wi-fi 19 days ago

Nearby cities with recent reports

Southall

1 recent signals

9 hours ago
Hounslow

1 recent signals

3 days ago

Community Discussion

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • JackieWarner13
    jac (@JackieWarner13) reported from Lambeth, England

    Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.

  • RobVary
    Rob ‘Mr Vee’ Vary (@RobVary) reported from Croydon, England

    @ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔

  • mrbootle
    Jason Bootle (@mrbootle) reported from Lambeth, England

    @ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

  • Hempomatt
    Matty (@Hempomatt) reported from Croydon, England

    Why do you @ThreeUK tell there was good network coverage in Croydon ???

  • MikeM5517
    Mike🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦🇬🇧 (@MikeM5517) reported from Worcester Park, England

    @ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact

  • Monkster1978
    Ian Moy (@Monkster1978) reported from Worcester Park, England

    Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob

  • CraigyBEsq
    Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

  • msemmyburrows
    E M M Y (@msemmyburrows) reported from Richmond, England

    @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

  • ELarkin25
    Elena Larkin (@ELarkin25) reported from Richmond, England

    @ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService

  • alessandrolnd
    𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England

    Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...

  • PaxtonRoadUpper
    Paxton Road 180🎯 (@PaxtonRoadUpper) reported from Wandsworth, England

    @ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks

  • AmandaO100
    MissA.O (@AmandaO100) reported from Lambeth, England

    @ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!

  • guyarmitage
    Guy Armitage (@guyarmitage) reported from Lambeth, England

    . @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.

  • TheRealBrookieC
    Brooke Colman (@TheRealBrookieC) reported from Wandsworth, England

    @ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

  • RanjanMallya
    Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?

  • olicollett
    Oliver Collett (@olicollett) reported from Ealing, England

    Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges

  • jadesharp1992
    Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?

  • deveena_r
    Deveena R (@deveena_r) reported from Brentford, England

    @ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • elgarr1
    Clive ✝️is💩means Athiest (@elgarr1) reported

    @ThreeUK I am so annoyed by your customer services. I purchased a data sim a month ago. Rung up to top it up they won’t do it with out the sim being in a phone to receive a text message, I don’t have a 3 device, I bought it for a mobile router. Won’t work in my EE phone! 😞

  • kuromiyalucien
    Kuromiya Lucien (@kuromiyalucien) reported

    @Kurobiites new contract i didnt ask for??? no clue @ThreeUK wtf is this

  • Jonny_Milmer
    Jonny_Milmer (@Jonny_Milmer) reported

    What on earth is going on with @ThreeUK in East London. Absolutely dreadful service. Has been awful for weeks now. Time to swap to EE I think.

  • woodenscot
    Graeme (@woodenscot) reported

    .@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.

  • Crocidolite11
    Crocidolite (@Crocidolite11) reported

    £15.96 before April now £18.26 from April and @ThreeUK can’t get their emails out quick enough to tell you of the price increase for a further year of the same ******* service. £27.60 more from one customer. That’s roughly £289 MILLION additional revenue just from the UK alone.

  • AngeloOfficial
    Angelo barbi (@AngeloOfficial) reported

    @ThreeUKSupport trying find a way cancel my sim only since contract is up but can’t find a way to do so

  • boydie123
    Natalie ❤️ (@boydie123) reported

    @ThreeUK I’m having issue with logging in to the App the MFA isn’t working and it’s actually not sending me the code. Your website isn’t helping neither is the chat

  • Placebob2
    Placebob (@Placebob2) reported

    @mavishier @ThreeUK Yeah ive been with them a lot of years hoping joining with Vodafone would help but not so far

  • debtodd
    Debbie Todd (@debtodd) reported

    @ThreeUK after 20+ years with yourselves and hold 2 accounts I now fail the credit check ??? Then my husband joins you also taking out two accounts so we’re all on the same network- I know you don’t care but you’ll be losing 4 customers now 🤬

  • woodenscot
    Graeme (@woodenscot) reported

    .@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.