3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Hackney, London, Camden Town, Hounslow, Southwark, City of London, Islington, Wandsworth, Ealing, Woking, Croydon, Hayes, Kensington and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Camden Town |
Total Blackout | |
| Hounslow |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Lauren Turner
(@BabyfaceLau) reported
from
Croydon, England
@ThreeUKSupport Nope never! Very confused 😂
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Pedro Lamas
(@pedrolamas) reported
from
Islington, England
.@ThreeUKSupport tells me the @ThreeUK InTouch app is being discontinued with no alternative to customers that have poor signal in their homes, unless we change to a new phone. I'm not happy with this and will consider changing both my phone and wife's to a different operator.
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened
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🌈Andréia Fontoura🌈
(@andreiafontour4) reported
from
Camden Town, England
@ThreeUKSupport Of it was the other way around, and was in debt with you, you would make my life a living hell in order for me to pay the money I owe. You can’t just apologise, because it won’t fix the position you are putting me in!
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted
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Gabriel
(@GJ_B95) reported
from
Kensington, England
@ThreeUKSupport having newtork speed issues SW33DR
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deano kerridge
(@famousdeano) reported
from
London, England
@j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been
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john
(@john41539411) reported
from
Ealing, England
@ThreeUK you keep on cold calling me on my mobile and land line I have nothing to do with you your a bunch of arseholes and stop cold calling and putting the phone down reported
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juniperchick
(@juniperchick) reported
from
Hammersmith, England
Been a weekend of internet hell. Broadband’s broken. @ThreeUK 4G was really patchy to the point there was barely any connection. Still having problems. Please sort it out.
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Lewis Nunn
(@editorlewisnunn) reported
from
Ealing, England
Absolutely fed up with @ThreeUK now...been with them for years and constant reception & data problems. Time for a change!
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Pandora Lloyd Harvey
(@_Panz_) reported
from
Paddington, England
@ThreeUKSupport I've been a customer for years and years. Yes, WiFi calling and texting has been vital over the last few years, especially now on the TFL network. I'm disappointed that I may have to change to a different provider if you can't offer this service any longer.
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Namer Merli @ EGX Rezzed
(@AmetDj) reported
from
Wandsworth, England
@ThreeUKSupport No it hasn’t, but a 3rd attempt later on actually went through. So I’m now gonna see if Barclays can cancel the two previously-failed transactions.
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Yiddy
(@yiddyuk) reported
from
Hackney, England
@ThreeUKSupport I find that hard to believe given that this issue is ongoing for a few years now so let's sup with the excuses
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Lorenzo Talotti
(@LorenzoTalotti) reported
from
Lambeth, England
@ThreeUKSupport Hi, it still doesn’t work at all. I turned on 4G data under suggestion of a 3 store but still nothing. A week ago it worked very well while I was home, now as soon as I step into my house, it starts not working at all.
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Keri Hudson
(@keritweet) reported
from
Paddington, England
Sharing is caring: switching from @EE to @ThreeUK is the worst decision I’ve made so far this year - the signal is shocking 😬. Sorry EE, I’ll see you in 9 months xx
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Matt Lawley
(@mattlawley703) reported
from
Islington, England
@ThreeUKSupport I’m trying to create and account to top up but on entering and submitting a password I get my3auth.text.generic.error really frustrating. Just want to top up for a mobile WiFi device. Help!
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ben leedham
(@JamAndHoney) reported
from
Lambeth, England
If I didn’t have @ThreeUK Wifi calling I’d be totally cut off. I’m on my second iPhone now and a second SIM and I still get ‘No Service’. The phone doesn’t find the network or the WiFi, so I have to go in to settings and reconnect. 5 min later, same thing. I give up. 😭
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Matt
(@mstarmatt) reported
from
Merton, England
Yet again completely blown over by the fantastic customer service with @ThreeUK 😃 #winning #customerservice #happycustomer #keepsmiling
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Raf
(@Mr_Rafal) reported
from
Hackney, England
@ThreeUKSupport is there are problem in Hackney with 4g as it’s been really bad and weak signal. Codes E5, E8 @ThreeUK
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Doco
(@partydoco) reported
@ThreeUK seeing as your live chat people have no clue any chance you can help? Got a new contract in September yet you are still charging me for the old one every month. This should be relatively straight forward
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Jim Doolan
(@TheSuperAU) reported
@ThreeUKSupport No I haven't. New sim card received but error persists. Paying for a service that I cant use. I'm contacting Trading Standards and involving the Consumers right act .
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Darren Collins
(@seasidemagpie) reported
@ThreeUKSupport please help, my new sim doesn’t work and I can’t use my phone at all. I can no longer login into the Three app or the Three website. I can’t even call you on my phone as it’s not working
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Joanna
(@Jo_Tompkins) reported
@ThreeUKSupport absolutely terrible experience calling your support team just now and still don’t have an answer to my question. None of the three people I spoke to called me by name, apologised for the issues I’m encountering or even sounded interested in what I was saying. 1/3
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⚫ Ruth
(@HappyHatsCrafts) reported
@ThreeUKSupport I've already taken part in 4 live chats about this issue. All have resulted in someone telling me the new sim would be activated within 2 hours. This hasn't happened. Its been 4 days since I received the sim. And its still not got my phone number on it.
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Dean
(@deanuz) reported
@ThreeUKSupport No the webchat link was always unavailable, I tried multiple times since the 17th December. My resolution was to call back in a week's time when the maintainence has ended.
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Doco
(@partydoco) reported
@ThreeUKSupport seeing as your live chat people have no clue any chance you can help? Got a new contract in September yet you are still charging me for the old one every month. This should be relatively straight forward
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John Spencer
(@jonniespence) reported
@ThreeUKSupport No. It’s all very random. I also have 4G solution from EE alongside (2 routers). So i know it’s not a local issue a flipping to EE those URL’s are available. It’s one of those very inconsistent ones. I’ll give you a call
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Vicky
(@superviicky) reported
@ThreeUK For three days now I have had no service in my home.... postcode PA1. Usually get a text but no! I’ve actually had to go buy a cheap phone with a PAYG sim so I can keep in contact with people... how long is this going on for this time?
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John Spencer
(@jonniespence) reported
@ThreeUKSupport Home broadband (4G). Took out online via chat. When the service works is great but 36 hours on. Your service status site is still reporting a problem. My connectivity is random. Some URL work others don’t