3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Mitcham, City of Westminster, Hammersmith, Epsom, Hackney, Beckenham, Kensington, Fulham, Southwark, Southall, Croydon, Wandsworth, City of London and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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IG: alefromnatu 🇪🇸 • NASA OCHO CABRONES
(@SoundWavePapi) reported
from
Kensington, England
So @ThreeUK network is down. Dead.
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Chris Evans
(@evnsio) reported
from
Islington, England
The @ThreeUK mobile network is down. There's no word from them on Twitter and their status page is down 'for maintenance'. This is exactly how not to deal with an incident. #ThreeUK #threedown
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@TheHodge @ThreeUK Three. It's a known problem though
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Steve Watson
(@SteveWatsonUK) reported
from
Hillingdon, England
Hey @ThreeUK what’s going on. No service since last night and zero communication to customers!!! What a disgrace. #threedown
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eddie cantwell
(@steadyeddie2440) reported
from
Southall, England
@ThreeUKSupport why no customer information. PR nightmare. No information is unacceptable. Many social media or news outlets to use.
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Simon Jenkinson
(@jenkinzone) reported
from
Camden Town, England
@chriskanedev @ThreeUK 👍🏻 actually not a bad idea!
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eddie cantwell
(@steadyeddie2440) reported
from
Southall, England
@ThreeUK information is key. PR nightmare. No reason or explanation for outage.
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Billy Christopher
(@BillyCee92) reported
from
Richmond, England
@ThreeUK sort your shit out! Internet is ******
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Simon Jenkinson
(@jenkinzone) reported
from
Camden Town, England
@chriskanedev @ThreeUK Only through a public network on my phone, can’t my laptop.
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jaycee
(@londonpussycat) reported
from
Brentford, England
@ThreeUKSupport I have had intermittent service for 7-10 days now. Phone calls breaking up, to no service. In the house, no signal. Why did I ever leave EE. I had service literally everywhere. 😡😡😡
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
To those, like me, who are lacking data/internet on the @ThreeUK network, I see that @ThreeUKSupport are stating that the network are having data issues. It's not your phone! It's been down since last night.
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EMMIE RAY.
(@thisisemmie) reported
from
Paddington, England
three network being down is so helpful for us self employed folks 👍🏽 and to think it wasn’t long ago i was looking at changing networks for an phone upgrade...@ThreeUK @ThreeUKSupport
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Martin Bentley
(@themib) reported
from
London, England
@Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.
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Negro Kevin Owens
(@dukeofpeckham) reported
from
Croydon, England
Because my phone was connected to my WiFi since yesterday evening I didn't notice the @ThreeUK outage till this morning. I've been with them for 2 years and this is the first issue I've had with them. For what I pay and what I get I'm not going to beat them for the outage.
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| 🇲🇦🇬🇧🐐 #CFC 💙 |
(@ShavnDaily) reported
from
Hillingdon, England
So 3 Network has been down as early as 4:30am .. it’s now Lunchtime for me at work and still no Data or Phone Services available 😤🤔 having to resort to my work WiFi 😭 I have Unlimited Data WTF .. so I’m expecting a days compensation @ThreeUK @ThreeUKSupport
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Shawn Little1 Kalina
(@wench25) reported
from
Egham, England
@BBCBenThompson @ThreeUK @BBCBreakfast I did not realize it was down until I saw your news report - as I am in my house & I use my wifi (not data) // have turned the WiFi off on my phone and it def does NOT connect to the internet 😳 Hope you get a response from @ThreeUK soon !!
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Chris Merriman
(@ChrisTheDJ) reported
from
London, England
@ianbetteridge @ThreeUK Three has been down nationwide since midnight
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Adam Orriss
(@Adam_Orriss) reported
from
Wandsworth, England
@ThreeUK where’s the information about your atrocious Notwork issues, all night no 3/4G🤬
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Simon Jenkinson
(@jenkinzone) reported
from
Camden Town, England
@ThreeUK I’m in London, wife in Devon. Neither of us are able to use our phones currently. Our Three home WiFi also down so all home entertainment not working. This isn’t ‘some’ people affected, it’s most if not all. Appalling.
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jean belle viray
(@bimBelleXxx) reported
from
Southall, England
@ThreeUK @ThreeUKSupport didnt notice network was down until i left home as i was connected to wifi at home. Thinking of changing network
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Cameron Richards
(@CamRichards2004) reported
@ThreeUKSupport I've done that and on my tesco sim it still says in service.
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Destructively vicious
(@HdyHun) reported
@ThreeUK absolutely disgusting service, stay as far away from these cowboys as possible!!!!
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daniel bullock
(@xxdabxx) reported
@ThreeUKSupport Hello, is there someone I can speak to urgently about the worst customer service I have ever received from your live chat team? I need an upgrade canceling so it is very time sensitive. Thank you
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Elizabeth Shepley
(@ElizabethLouisa) reported
@ThreeUKSupport help! Repeat calls from dodgy mobile numbers pretending to be three, 19 calls in the last 3 hours. Anything I can do to block it?
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FromMyLens
(@_from_my_lens_) reported
@ThreeUKSupport No data. I turned the photo on and off c. 30 times the 3rd operator fixed the problem as it was at you end not activating the services. I will put in an executive complaint when I get back as holiday disrupted and I have been out of pocket.
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Kenneth taylor
(@Kennytaylorruns) reported
@ThreeUKSupport 2/2 Not a good look to cover up mistakes by reinventing facts. Took over 30 minutes as well for this message to be communicated to me. Phone returned @giffgaff welcomes a new customer. I usually find an apology & taking responsibility for my mistakes to be the best approach 👍🏻
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Tested Metal
(@L04381848) reported
@THESPACEC0WB0Y @ThreeUK These Co's. Brilliant at ripping peoples hard earned money off them and would be quick to send the Bailiffs round if you didn't pay. Not so quick to give proper customer service.
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Kenneth taylor
(@Kennytaylorruns) reported
@ThreeUKSupport 1/2 That's absolutely not what happened. We were explicitly told I could collect on behalf of my wife. Store assistant manager and customer sales advisor confirmed this and witnessed by four people - fortunately my colleague was also in store at a different desk too
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Carly Straughan (She/Her)
(@CarlyTPA) reported
@ThreeUKSupport I just tried again now (it’s the next day in the US) and I can now purchase. I just don’t understand why I have to make a payment when you can clearly debit me for it and I have unlimited spend cap? Spending 30 mins on chat to make a payment whilst in vacation is crap.
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Paul Quin
(@Qu1ny) reported
@ThreeUK has some of the worst customer service I’ve ever encountered. So bad it went from what should have been an upgrade to me cancelling and moving to o2 now. Lies and broken promises galore. #DoOne