3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (24%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hackney, Croydon, Kingston upon Thames, London, Wembley, City of Westminster, Twickenham, Southwark, Caterham, Reigate, Woking, City of London, Hammersmith, Kensington and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Croydon |
Phone | |
| Kingston upon Thames |
Internet | |
| London |
Internet | |
| Wembley |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Josh
(@joshmarston92) reported
from
Lambeth, England
@ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫
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Tim English
(@mrtimenglish) reported
from
Ealing, England
@ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job
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lauren
(@wanderlaurst) reported
from
City of London, England
@ThreeUKSupport That # routes me to a call center in India & I’m tired of that. I want this sorted, I’m a business account & my business cannot run without internet. I installed hub on Friday & it’s Tuesday and no one has gotten back to me without me pushing. I deserve better service than this.
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@CycleMummy @vintageshimano @PompeyCyclist @ThreeUK That's pretty appalling customer service and any decent service provider should write that off and not bill you for it. But if it was a service that you received they are technically allowed to charge you for it. If you didn't receive it then they are not
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
What’s wrong with @ThreeUK in NW3 on Haverstock Hill can’t get any signal
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
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🗺Nick
(@bluemoonstar) reported
from
Camberwell, England
@ThreeUKSupport Jacq, how about all the way along the river from Battersea Bridge to Blackfriars. Really really poor.
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport
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Abi Aldridge
(@abiialdridge) reported
from
Islington, England
@ThreeUKSupport Appreciate your help but it’s not really good enough tbh- think it’s time to cancel after the shocking customer service I’ve had recently. Lied to by a store, hours wasted on the phone & now I can’t even get my money back (for YOUR mistake) without wasting more time on the phone.
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@vintageshimano @CycleMummy @PompeyCyclist @ThreeUK Sadly they can add missing charges to the period that the original invoice covered and either raise a credit note and rebill that period or issue an additional invoice for the missing charge.
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Niall O'Malley
(@niallomalley) reported
from
Kingston upon Thames, England
@ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…
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I am the hip-hop-a-potamus
(@angelspitten) reported
from
Camden Town, England
@ThreeUK wtf is going on with your network today I've had such spotty reception even though it's saying I have full 4 g
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The Hills Have Reyes
(@reyes) reported
from
Camden Town, England
@StopFundingHate @ThreeUK Don’t be ***** @ThreeUK. From a customer.
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Alex Pollock
(@socialPolly) reported
from
Camden Town, England
@ThreeUKSupport Still not working.
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Martin Walker
(@MartinWWalker) reported
from
Kingston upon Thames, England
@ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly
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lauren
(@wanderlaurst) reported
from
City of London, England
@ThreeUKSupport Also, I was promised 5G was in my area but now it’s clear it was anything to make a sale. I’m a business customer with you for mobile, I can’t believe how badly this is being handled.
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks
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Alexey
(@resoai) reported
from
Camden Town, England
@ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Langford
(@EmmaLan47950668) reported
@ThreeUKSupport I’ve just spoken to and adviser online. And unfortunately you can’t match or beat anywhere else. Which is sad when I’m already an existing customer , where is the loyalty there
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BBC Waste
(@BBCwaste) reported
Another black mark against @ThreeUK not only is the coverage **** I can't pay my business account in a store nor do the know anything about business accounts. Even though said store can set you up with a business account to start with. Complete wasters.
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kathy 💙
(@skybluebint) reported
@PottsMalc @ThreeUK the worst network provider I've ever had. Would not recommend them to anybody. I'm out of contract and have been for a while (no phone to pay off) still paying full whack and theyve put the costs up, cheeky f*cks. Going to sort a different network tomorrow
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JERSEYS & SNEAKERS
(@Jibsman1) reported
You know threeUK are actually stupid for asking us to remove their logo?
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Will hurt, dies.
(@theblacksmudge) reported
@ThreeUKSupport ordered something to the store but my name has changed few year ago but my ID still has my old name which means I couldn't pick up my package even with documents proving my name change. phoned customer service which were very good but gave different inconclusive answers
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Alex 🇺🇦💙
(@marshallexi) reported
@ThreeUKSupport I was asking when my contract ends and the earliest date I could terminate from, which I was given.
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ray dewar
(@YarRawed) reported
@ThreeUKSupport service sucks. No home internet for 2 days, not very good when you work from home. No entertainment struggling with homework and unable to work from home.
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Steve Foord 🎗
(@stevefoord1) reported
@ThreeUKSupport This issue has been going on for a month
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Glenn Coomber
(@gc_hq) reported
@Michellewelby1 @ThreeUKSupport You should be aware of the issues - one of your advisors told me on the phone yesterday that the 5G router is currently incompatible with smart tvs, echo etc and that a patch is being worked on by a dedicated team
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Joe
(@JosephCare) reported
Is anyone else on #Three having really bad 4G? I’ve been having the slowest 4G for the past couple of weeks @ThreeUK