3 (Three) Outage in Surbiton, Greater London, England

@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service

£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts

@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?

@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?

@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you

@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks

@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

@ThreeUKSupport But you haven’t helped solve the problem at all.

@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)

@ArgosHelpers @Argos_Online Dear Sir or madam This is ridiculous disgusting Shamed by Argos I'm trying to to speack to one of the customer service over the phone holding time over 25 minutes to speack to customer service. My provider @ThreeUK will charge me trouble the price

@ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.

@ThreeUKSupport Well, supportive Mark. It may be too late. I may forever be the pigeon girl with one arm and a slapped face. As if dating life isn’t hard enough. On the plus side. Turns out arm tartare works a treat with hot sauce. Who knew?

@ThreeUK @dpdparcelwizard Not giving up till someone contacts me back. @ThreeUK your customer services are rubish. Not sure any of you know how to do your jobs no one understands what theyre doing

@ThreeUK @dpdparcelwizard need my parcel today. Sort your **** out

@ThreeUK @dpdparcelwizard i need assistance right now. Theres an issue with your services.

@ThreeUKSupport Not yet - need to test everything first. Has the work been completed? The problems continued until at least 2300 yesterday. And why was no notice given? We couldn’t do any work with the disruption, as the signal was too unstable.

@ThreeUK @ThreeUKSupport what is going in in MK452, we have been without meaningful signal since the weekend. A double whammy when you rely on the network for mobile phones and broadband! Please can I get an update as your website offers k timescale.

@ThreeUKSupport day 5 and still no signal in dd23ss area due to upgrade that was ment be done 25th jan all you get is send new sim that dont help

@TalkTalk @TalkTalk no internet PR8 all your notices on your page are a week old. Are you even going to admit there is a problem. I'm having to use my @ThreeUK data to work from home and my son can't school

@ThreeUKSupport Could you please advise me of a name and address I can make a complaint to, in regards to the poor service I have received from your telephone customer service team.

And now I can't even claim my free headphones because the website is down. Very disappointed with @VodafoneUK right now. Wish I'd gone back to @ThreeUK

@ThreeUK I'm not happy with your service! Yesterday evening, I had signed out from my Xbox 3 times when I was playing games with a friend online and it's because the internet kept cutting out. Also when I watch stuff on Amazon Prime or Netflix, the programs jitter or stop because