3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hammersmith, City of Westminster, London, Southwark, Southall, Wembley, Hounslow, Islington, Hackney, Chertsey, City of London, Fulham, Wandsworth, Paddington and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately
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John Dunne
(@Jdunne9407uk) reported
from
Merton, England
@ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months
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Matt Capon
(@MattLCapon) reported
from
Camberwell, England
@ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
In the centre of London and have another day of terrible coverage from @ThreeUK.
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Luke
(@Lu_uke) reported
from
Merton, England
@ThreeUKSupport Oooo that’s the point, I live in CR42BA and it is terrible here. I work in SM45JD and, I don’t have words to describe how bad it is there. My husband was #O2 and I asked him to come to @ThreeUK he is complaining and saying it has been his worst decision ever to 📱
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Antonio de la Fe
(@antoniodelafe) reported
from
Camberwell, England
.@ThreeUKSupport I would like to know what is so wrong with data in your network. Often have only 3G and even when I have 4G reception data just doesn’t seem to work or works incredibly slow. I’m basically paying for data I can’t barely used or when used is unpractical …
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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Luke
(@Lu_uke) reported
from
Merton, England
Gosh @ThreeUK has one of the worst internet signal ever in #UK I’ll never recommend it!
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Wallis Day
(@wallisday) reported
from
Lambeth, England
No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately
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IvernelleSita
(@IvernelleSita) reported
from
City of London, England
@ThreeUKSupport It happens everywhere. I need to be connected to WiFi if I want to do anything. Tried switching off my phone few times. Still have no connection & network is not working at all
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Barry
(@uksov) reported
from
Camberwell, England
@ThreeUKSupport why is your 4G so bad in central London, London Bridge and St Pancras area I have to drop the phone to 3G to get any data, you promote 5G, but you haven’t mastered the basics yet, when is this going to be sorted #timetoswitch
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Sarah Rose
(@sarahjrose) reported
from
Croydon, England
Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔
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Matthew John Earley
(@o0MattE0o) reported
from
Hillingdon, England
@ThreeUKSupport Issues at : UB7 8LZ 3G is little faster than 4G but when I'm at work RG12 1PU I get very good speeds. So don't want to turn off 4G
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KeplerNiko
(@keplerniko) reported
from
City of London, England
@ThreeUKSupport Well that's nice to know I don't get any money back even though you're the one failing to uphold your end of the contract due to 'congestion.' Guess I'll have to find out if the ombudsman agrees. Yes - normally I got bumped to 3G automatically and even deliberately didn't help.
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Luke
(@Lu_uke) reported
from
Merton, England
@ThreeUKSupport My phone is iPhone 11 Pro Max and my husband is the iPhone X max. Both of them with the same problem. Cmon, I’m regretting to made that contract with you guys!
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Victoria Earl
(@vickiearl_earl) reported
from
Hillingdon, England
@ThreeUK absolutely shocking service on the phone. Trying to cancel an upgrade! The man kept me on phone 35 minutes, unable to understand me or me him! Unable to confirm it was cancelled, told me to call back in 2 days! Blood pressure at boiling point
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gursharnkbassi
(@gursharnkbassi) reported
from
Camberwell, England
Seriously considering to change my network provider @ThreeUK is very slow... 😡
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IvernelleSita
(@IvernelleSita) reported
from
City of London, England
@midasreturns @Three_Is_Broken @ThreeUK It’s more. Since Tuesday it’s been like that. And when you call they can’t help you or give you any explanation. No word about why & what is happening @ThreeUKSupport @ThreeUK
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Olly Newport
(@OllyNewport) reported
from
Camberwell, England
@alexodam @benjamin_cook @ThreeUK @Three_Is_Broken I already have unlimited everything for £20pm, it's the issue of speed and reliability, probably over subscribed
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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lee
(@lee41296333) reported
Hi @ThreeUK I’m trying to work out if I can cancel a contract that came with a free tablet when I upgraded my phone’s contract?
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Red Beard
(@Nickjames820) reported
@ThreeUKSupport you guys are thieves and liars! Absolute joke of a company, you should all be ******* ashamed of yourselves. The way you treat your customers is disgusting! I’ll see you pricks in court
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Simonster🎖
(@simonster_cfc) reported
@RicardoHav7 @trivago Exactly. @ThreeUK did everything wrong. They thought it would look bad if they stayed with Chelsea but in fact it looks when they leave. Terrible company. Terrible logo.
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the_bearded_courier 🇺🇦
(@bearded_courier) reported
@ThreeUK @ThreeUKSupport any news on if you will be supporting the #AppleWatch on the network anytime soon please
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Alastair latchford
(@Alatchford) reported
@ThreeUKSupport Same problem, it fails on the step after agreeing to a credit check seems like the API is failing on a call to me
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Andy C
(@pipedown27) reported
What an utter shambles your network is in Spain. Can't access any data and your chat assistants are all absolute idiots. @ThreeUK @ThreeUKSupport
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Heather Butler
(@Heath_cb) reported
Warning to anyone who has an account with @ThreeUK to not expect any support in the instance of fraud. Reported that my sim has been cloned and calls had been made on my account without my knowledge. £100s of call charges for calls I haven’t made.
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Sahil Gurjar🔱🚩
(@sahilchhoker15) reported
@ThreeUKSupport Yes it was made sucessfully and it got cancelled after you guys delivered it to wrong address now i need a phone and i am unable a make contract due to your mistake so please help me with this
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A A
(@AjadiAlice) reported
@ThreeUKSupport @ofgem I need a deadlock letter for my submitted complaint. I just spoke with advisor "Jinishia" who was so rude and she cut the call on me. She kept me on mute for 12 minutes, knowing fully well nothing will be done about it. The AH Sam A is calling now.
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CryptoGeezerUK
(@CryptoGeezerUk) reported
@ThreeUKSupport can you confirm if there is upgrade works going on in me9 area? for the past month, signal has been rubbish.