3 (Three) outages and service status in Surbiton, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Surbiton, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (75%)
- TV (25%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Surbiton, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, Ealing, Hounslow, Southall, and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 12 days ago |
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Ealing
|
Internet | 15 days ago |
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Croydon
|
Internet | 25 days ago |
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Hounslow
|
TV | 26 days ago |
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Southall
|
Internet | 1 month ago |
|
Ealing
|
Phone | 1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Jade Sharp (@jadesharp1992) reported from Richmond, England@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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Pikejump (@massimauri) reported from Merton, England@ThreeUK hello Wimbledon area no data - any issues ?
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Alex James Cox (@AJCox31) reported from Lambeth, England@ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!
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Roses Finds (@Roses_Finds) reported from Wandsworth, EnglandAbsolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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Guy Armitage (@guyarmitage) reported from Lambeth, England. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Ranjan Mallya (@RanjanMallya) reported from Croydon, EnglandDear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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Sam Burrin (@Sburrin7) reported from Wandsworth, England@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Jon Warburton. (@jon_warburton) reported from Lambeth, EnglandSpoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.
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Darren Handley (@DarrenHandley8) reported from Hammersmith, England@alexxweller @ThreeUK I have used O2 for years decent service and prices
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Peter Cigleris (@Cigleris) reported from Wandsworth, EnglandSeems @ThreeUK is down, unable to make calls
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Roses Finds (@Roses_Finds) reported from Wandsworth, EnglandNow I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ispreview hey, so it looks like @ThreeUK have updated their codec for the voice calls, I think they are using Evs like EE? If you ring someone that is on Three, from any other network now, you get high quality calls! It’s great! :-)
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James Aubrey (@JimboUK71) reported from Sutton, England@ThreeUKSupport I’m out of contract now! After 17 years of substandard coverage, poor support I’m leaving. Not receiving the nationwide alert this afternoon, was the final straw!! 😡😡😡 I have my safety to think about!
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karl matthews (@karlos437) reported from Kingston upon Thames, England@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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george campbell (@GEECAM) reported from Wandsworth, England@ThreeUK if your call center staff in India fail to answer your question, simply hang up and blame a poor reception issue!
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Jason Bootle (@mrbootle) reported from Lambeth, England@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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A. K H A N (@iamAbdulz) reported from Hounslow, England@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Havoc (@HavocAgain) reported@ThreeUKSupport I'm too fed up to complain. I just want to know why the service is so poor in Worcester and WHEN it will be retsored to something like normal? @tomcollinsworcs Please can someone from @ThreeUKSupport reply ... pretty please???
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CRoM (@romeocln) reportedI moved from @ThreeUK to @O2 and nothing has improved on signal. Blind spots alll over the places. What I really don't get why you don't get anything on 4 antena bars? And could be anywhere in London
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Alison & Stephen (@Alisonc89529131) reported@ThreeUK bought 4 £15 data packs in store for hol in USA, your colleague says they start today although they are still sealed. I don’t need them for another 2wks and need them to last longer than 30days from today. Any other year I was told they didn’t start until inserted! Help
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Matt🦻 (@Matts_Tweeting) reportedterrible signal service since @ThreeUK and @VodafoneUK merged. all networks have been crap with 5g never working and 4g being downgraded but this is ridiculous. signal checkers always say its fine. @SMARTYMobileUK uses 3 and i can't ever use what i pay for. #smartymobile
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Valar Dohaeris (@Chukwuebuuka) reported@ThreeUK will outsource Customer service operations to India and what do you get for it? Stolen customer data they use for their scam calls
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Le Pèlerin⭐⭐ (@betu4ever) reported@jehmyE The worst of them all got to be these 🐀 @ThreeUK I am getting even sick thinking about them
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Emma harris (@EmmaHarris772) reportedI have 60gb and have used 40gb and mobile data has stopped working can you please help @ThreeUK
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Sean Redmond (@seanpaulguitar) reported@ThreeUK your live chat agent is a pile of crap, if someone asks to be put through to an agent and says no questions it must immediately do so, your unacceptable menus and ridiculous questions arent acceptable, if i ask for an agent it should be IMMEDIATE
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William Stavely (@william_stavely) reported@ThreeUKSupport you are obstructing us leaving your failing Internet service. Your Indian "help" centre has hung up calls & kept me on endless hold. Obstructing cancellation is contrary to OFCOM regulatory requirements. Reading this? Then avoid 3!
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ThEUnReaLWuN (@ThEUnReaLWuN) reportedAfter being a loyal customer for nearly 8 years time to cancel my @ThreeUK contact. Pay for TRULY unlimited mobile data then pay EXTRA to #GoRoam as you need data the most on holiday but you only get 12gb!! Absolute joke, it lasted 1 day!!