3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Islington, Hammersmith, London, Hackney, Chertsey, City of London, Fulham, Wandsworth, Paddington, Wembley, Mitcham, City of Westminster, Epsom, Beckenham and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| Hammersmith |
Internet | |
| London |
Total Blackout | |
| Hackney |
Internet | |
| Chertsey |
Phone | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Don Constance
(@snaprails) reported
from
Ealing, England
@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.
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Dan McDowell
(@danjmcdowell) reported
from
Camden Town, England
@ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Federica 🐰
(@FedericaBurelli) reported
from
Islington, England
@ThreeUKSupport It’s turned on, the sim in inside but the WiFi is incredibly slow. WhatsApp/Netflix/YouTube/basic google.. nothing works
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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James
(@jamesdevonport) reported
from
Lambeth, England
@ThreeUK Your network now total garbage and never works. I’m off 🖕
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Christopher Whitton
(@Whitton88) reported
from
Islington, England
@ThreeUKSupport This was already done when I logged a formal complaint with your complaints team yesterday. Awaiting a “priority” call back from the technical team hopefully later on today
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Dan McDowell
(@danjmcdowell) reported
from
Hillingdon, England
I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.
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Mohamed Abdinur
(@MabdiNur1) reported
from
Southall, England
@ThreeUKSupport poor connection wondering to request an early termination
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Now Hear This
(@NowHearThisUK) reported
from
Hillingdon, England
priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account
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bog off tories
(@robbie_wallace) reported
from
Hackney, England
@ThreeUKSupport Don’t mean to bang on here but now I don’t even get signal in dalston. Would really prefer that you took care of existing customers and fixed existing issues before moving onto new projects. No point in me having data in my plan that I can’t use
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Alex Russell
(@ARussell_11) reported
from
Camberwell, England
@ThreeUKSupport I have a problem across half of London. Shambles to be honest
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
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Aanteater_
(@aanteater_) reported
from
Kingston upon Thames, England
@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
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Christopher Whitton
(@Whitton88) reported
from
Wandsworth, England
@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Bickmeister
(@bickersublique) reported
@ThreeUK been a customer for@15 plus years and today you decide my names not on my account time@to move on #poor service and condescending service agent
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Matt Wilson
(@codebrewery) reported
@ThreeUKSupport Ah it worked this time. Great. I'm still having the same problems with my sim though, can you help?
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Matt Wilson
(@codebrewery) reported
@ThreeUKSupport Yes, forgotten password returned a 500 internal server error. Presumably forgotten password is going to send me a text though? I can't get texts. Or phone calls. That's the problem I'm hoping to fix.
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Matt Wilson
(@codebrewery) reported
@ThreeUKSupport I have been abroad with this number before, but this is a new contract. I have data roaming disabled on my phone, can you enable intentional roaming so I can get the text to login?
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Chan Maher
(@ChanMahers) reported
@ThreeUKSupport Yes all paid on time. I kept chasing 3 on the whereabouts of the TV. Only today has someone told me the TV has been 'delivered'. Surely you should tell a customer they are about to receive a £400 item? and confirm the delivery date with them? I am worried it went to wrong place
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Natalie S.
(@natalieeliza29) reported
Are there any benefits to being a loyal customer with you @ThreeUK ? Gutted you won't let me upgrade yet without a ridiculous fee 😔
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RJH Motorbike Training
(@RJHBikeSchool) reported
@ThreeUKSupport Hi - wifi and phone signal down in CW8 2HB. Please advise
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Justice4Dea-JohnReid
(@Biggie_Solo) reported
How is @threeuk going to entice me to renter contract negotiations with them by offering me free data up until I get the new contract. I signed and they didn’t give me data but the new contract was going ahead??? Both cancelled Any suggestions for a new mobile phone network?
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Sylvia Wrigley
(@akaSylvia) reported
@ThreeUKSupport Noor: a restart has not helped, nor has a reset. The email that is not arriving is "reset your password". I have gone through all the steps listed under loss of service except billing, because I can't work out any way of getting through.
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Chan Maher
(@ChanMahers) reported
@ThreeUKSupport My TV (part of my broadband package) has not arrived. Today I chased 3 custservice AGAIN and they said it was delivered to me on 22nd! No it has not- I was at home! I had no emails, calls or texts to inform me it was coming - and now it is missing! HELP!!