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3 (Three)

3 (Three) Outage Report in Surbiton, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Surbiton, England

The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, City of Westminster, Southwark, Tower Hamlets, Croydon, Hackney, Southall, Fulham, Hounslow, Wandsworth, Wembley, Islington, Chertsey, and City of London.

CityProblem TypeReport Time
Hammersmith Internet 2 days ago
London Total Blackout 3 days ago
City of Westminster Internet 5 days ago
London Phone 5 days ago
Southwark Internet 5 days ago
Tower Hamlets Phone 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • rowmeomeomeo
    mio ✨ (@rowmeomeomeo) reported from Paddington, England

    @ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?

  • leaaCastle
    ♡leah (@leaaCastle) reported from Islington, England

    @ThreeUKSupport Yeah you guys confirmed it yesterday but payment was taken today. And the service not working till late September. 🙄 I'm leaving you guys soz

  • leaaCastle
    ♡leah (@leaaCastle) reported from Islington, England

    @ThreeUKSupport My network and data has been down for days, your customer service team confirmed my payments would have 50% reduction due to the lack of service you have provided and you toom full payment this morning and my services would be back until the 22nd September

  • andywash
    Andy Washington 💙 🇪🇺 (@andywash) reported from Hackney, England

    Did you know that most phone companies limit calls to 2hrs? Not normally a problem but as I’m on hold for almost that long with @VirginAtlantic before they answer I got cut off 1 minute in! That’s 4 hours on hold for nothing, thanks to @ThreeUK @ThreeUKSupport

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

  • ShaneyFirkins96
    Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • scousemanblue
    Mark (@scousemanblue) reported from Paddington, England

    @ThreeUK @ThreeUKSupport Is there a problem supplying a 4g signal in the centre of London absolutely shocking

  • stevekennedyuk
    Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …

  • rowmeomeomeo
    mio ✨ (@rowmeomeomeo) reported from Paddington, England

    @ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!

  • amydyfan1
    amy dyfan (@amydyfan1) reported from Hillingdon, England

    @ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃

  • al3xjw
    Alex J Wood 🎨 🇪🇺 (@al3xjw) reported from Kensington, England

    @ThreeUKSupport @ThreeUK why is the signal so bad in London and Kent. Terrible. No reception or internet in so many places and so slow. Terrible service and no free roaming soon too. #fail #threepoorinternet #threeuk

  • sarezale
    Ernesto Sarezale (@sarezale) reported from Islington, England

    Mifi from @ThreeUK not working at all for he at the moment at N19 - getting 0.27 Mbps if working at all - this is denial of service - will I be billed this month?

  • SSDP73
    SDP (@SSDP73) reported from Spelthorne District, England

    @ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!

  • leaaCastle
    ♡leah (@leaaCastle) reported from Islington, England

    My advice for today would be. Never get a phone contract with @ThreeUK

  • chrissydarling
    Chrissy Darling (@chrissydarling) reported from Hackney, England

    @ThreeUKSupport I’ve done everything I’ve been told to do. The problem is that it’s been over 3 weeks since I took the contract out and it still hasn’t been sorted. Permission was given over the phone for the name change.

  • Cigleris
    Peter Cigleris (@Cigleris) reported from Wandsworth, England

    @colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.

  • whiterosetyke
    Keyth (@whiterosetyke) reported from Islington, England

    One day left of @ThreeUKSupport 5G broadband and lack of service for over 10 weeks now. Sky broadband comes tomorrow and Three are going to receive that box back in a million pieces. (Well definitely if I send with Hermes) @Ofcom avoid avoid avoid. #broadband

  • chrissydarling
    Chrissy Darling (@chrissydarling) reported from Hackney, England

    @ThreeUKSupport Nope, it’s with Three. He isn’t using the PAYG, he’s already got a contract with Three. It was what we was told for me to get the old number on my new contract. I’ve been told I’ve got to wait 48 more hours, then phone up and wait another 24 hours! It’s never ending!

  • AJCox31
    Alex James Cox (@AJCox31) reported from Lambeth, England

    @ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • kkmj_
    💙 (@kkmj_) reported

    no but do @ThreeUK want people to d*e? genuine question?? this has happened way too many times this year - people can't even call 999. AGAIN. everything is down, this is unacceptable.

  • BrooksBackBaby
    Bella Brook (@BrooksBackBaby) reported

    @ThreeUKSupport @HarlzLFC Data services are not working normally. Keeps going off.

  • _JamesN
    James (@_JamesN) reported

    @ThreeUKSupport I can’t make any voice calls and I’m trying to get through to my solicitor because I’m selling my house. WiFi assist isn’t working either. Your website says there are some issues. When will they be fixed please? GU11 2HQ

  • NaeBull
    NaeBull (@NaeBull) reported

    @ThreeUK Is it the case the Three Voicemail service has been hacked and a virus planted in the network? People claiming to represent Three as a company have been blanket calling customers for the past few days!

  • muhamma43226690
    muhammad ismail (@muhamma43226690) reported

    @ThreeUKSupport •“I can’t make any outgoing calls from my phone. Can you help me troubleshoot the issue?” •“Why are my calls not going through? I have signal bars, but the call drops immediately.” •“Every time I try to make a call, it fails or doesn’t connect.

  • dnicks84
    Darren (@dnicks84) reported

    @ThreeUKSupport good morning, my phone won’t let me ring out? Is there a known issue as I need my phone for work. If there’s an issue, do you have a timescale on when this will be fixed? Cheers Dar

  • VniqueB4
    Abdul Wahhãb (@VniqueB4) reported

    @ThreeUK Honestly, this is pathetic, already a rubbish network just getting worse.

  • incredibles2022
    Sindy (@incredibles2022) reported

    @ThreeUK hurry up and sort you network out!!! No voice calls Horrendous!!! @VodafoneUK

  • Cmdowns1878
    chris (@Cmdowns1878) reported

    @Cliffinkent @ThreeUK Still not working and I’m supposed to be having a phone appointment at midday

  • fekitcba
    Kris (@fekitcba) reported

    @ThreeUK hurry up and sort Ur network out, needing to make important calls and you guys have broken the voice.. not good guys