3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, Paddington, Guildford, City of Westminster, Epsom, Croydon, Kensington, Hackney, Islington, City of London, Kingston upon Thames, Wembley, Twickenham and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Paddington |
Total Blackout | |
| Guildford |
Wi-fi | |
| City of Westminster |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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serendipity247
(@Serendipity247) reported
from
Hillingdon, England
Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware
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Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@p_may @ThreeUK Well I did go into my app and realise I’m over on my minutes. Damn having to call the hospital etc. Must remember to use my work phone. 🤣
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @luckyvoice @ThreeUKSupport A decent signal would be great or for you to actually respond to complaints and fix your coverage after months of poor service.
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Ben Weaver
(@Muswell_Ben) reported
from
City of London, England
@ThreeUKSupport I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!
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Kieran
(@kieranhistweets) reported
from
Croydon, England
Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @gid1975 News to me as a Three customer and NHS worker.
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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David Ratcliffe
(@Edrat77) reported
from
Lambeth, England
@ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @katebevan Amazing. Haven’t been able to get a decent 4g signal since last year and @ThreeUKSupport and @ThreeUK just ignore it. Still put their prices up this month though. Classy.
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serendipity247
(@Serendipity247) reported
from
Hillingdon, England
Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert
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Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom
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Will Hide
(@Willhide) reported
from
Camden Town, England
@catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @ThreeUKSupport Outstanding customer service. Ordered your Huawei E557 with collections from your Wood Green store. Went there today they said it’s @ your Angel store. It’s not there either. Travelling when shouldn’t and now cannot work from home.
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James Street
(@JamesPhizKFC) reported
from
Kingston upon Thames, England
@ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !
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Jo Brianti
(@JBrianti) reported
from
Ealing, England
@ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained
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Alfie ☕ Coffee God
(@QuantumCaza) reported
from
Islington, England
So I can't pay my phone bill because the @ThreeUK site and app and phone number is down @ThreeUKSupport
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Adiza Shardow 🇬🇭 🏴
(@adizadiva7) reported
from
Lambeth, England
Same here talk about bad timeline lol @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sara
(@Sarayoga81) reported
@ThreeUKSupport I specifically told the person that sold it to me I was in Spain until autumn. I will reiterate - I was mis sold the contract. On top of this @ThreeUK are not even offering solutions. The worst customer experience I have had.
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🍄💊🍃
(@BpdGurl) reported
If you’re in the UK, whatever you do, NEVER take out a phone contract with @ThreeUK They’ve charged me for a handset, accessories & early update fee, when I’ve not had any of those things, I’m at the end of my contract & im leaving. I’ve requested my pac code several times (1)
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Sara
(@Sarayoga81) reported
@ThreeUKSupport No I was never advised this. This is the issue. When I took out the contract in June I told the operator I was in Spain until autumn (I have been here for 10 months already). They said it would work as my previous contract THREE had without any problems phoning spanish numbers.
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Madstick
(@MadstickMcr) reported
@ThreeUKSupport I live in a major city and your website claims for some reason that there’s no coverage for 4G Homefi but that I could get the much less appealing 4G Mifi deals. Presumably this is an error as they’re both 4G. Help! I’m moving house and need movable supplier
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Zamir Tesfaye
(@ZamirLX) reported
@ThreeUK don’t let me come to your office! What is this network? 🥴🥴😭😭
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Sara
(@Sarayoga81) reported
@ThreeUKSupport As I said I tried to do this and I was told I could not. As I said I was mis-sold the service by the company and it is your job to correct this. I must not be penalised.
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d2w_v3s
(@D2wV3s) reported
@Ofcom @ThreeUK refusing to fix a mast issue which has left me and other users in the area without service for 2 months. Sort this dodgy scam company out please
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Cohan
(@CohanRobinson) reported
@ThreeUK If you are Three, you can unlock my login so I can log in to the website and pay. I am not being transferred to another line that will take my debit card details when you called me lmao get out of here with that
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Rob
(@R_M_E) reported
Why do mobile phone providers spend millions advertising to get new customers, then have awful customer service? @ThreeUK
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🍄💊🍃
(@BpdGurl) reported
phone. Not because it wasn’t in stock. No they just like to waste your time and make you wait around for a phone that is never going to come. When I say I have had it up to here with @ThreeUK and I can’t wait to never ever have to deal with them again. At this point, if they