3 (Three)

3 (Three) Outage Report in Surbiton, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Surbiton, Greater London, England 01/19/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Surbiton, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Southwark, London, Hammersmith, Paddington, Guildford, City of Westminster, Epsom, Croydon, Kensington, Hackney, Islington, City of London, Kingston upon Thames, Wembley and Twickenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Total Blackout
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomPaddington Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • abiialdridge Abi Aldridge (@abiialdridge) reported from Islington, England

    @ThreeUKSupport Ridiculous when you think I’ve been a customer for over 9 years, have recommended @ThreeUK to so many people, got all my family using you and have a second contract with you. Customer service has really gone downhill since I first joined 👎

  • astravolemova A. Stravolemova (@astravolemova) reported from Kensington, England

    Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks

  • socialPolly Alex Pollock (@socialPolly) reported from Camden Town, England

    @ThreeUKSupport Still not working.

  • craigr98_2016 Craig R 🇹🇩🌹 (@craigr98_2016) reported from Hillingdon, England

    @ThreeUKSupport are there issues with your in the #ub10 area being having issues since yesterday on and off. Data connection keeps dropping.

  • angelspitten I am the hip-hop-a-potamus (@angelspitten) reported from Camden Town, England

    @ThreeUK wtf is going on with your network today I've had such spotty reception even though it's saying I have full 4 g

  • reyes The Hills Have Reyes (@reyes) reported from Camden Town, England

    @StopFundingHate @ThreeUK Don’t be ***** @ThreeUK. From a customer.

  • emilyinpublic Emily Hunt (@emilyinpublic) reported from Hackney, England

    @ThreeUKSupport I don’t want to hear that you’re sad: I want a solution. I want someone from @ThreeUK to put my new iPhone 11 in my hand today. It’s really very simple.

  • athleticresults Athletics Statto (@athleticresults) reported from Southall, England

    All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!

  • skkthfc61 Spencer (@skkthfc61) reported from City of London, England

    @ThreeUKSupport Your service is London is somehow getting even worse. Any chance of being less useless. Obviously no need to put yourselves out

  • janemeans Jane Means (@janemeans) reported from Islington, England

    @ThreeUKSupport Not sure. Is there any update as im@having major problems

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    What’s wrong with @ThreeUK in NW3 on Haverstock Hill can’t get any signal

  • PelhamB PelhamB (@PelhamB) reported from Wandsworth, England

    @ThreeUKSupport I have had enough of this. Please provide me details of how to make an official complaint to OFCOM about this .

  • abiialdridge Abi Aldridge (@abiialdridge) reported from Islington, England

    @ThreeUKSupport Appreciate your help but it’s not really good enough tbh- think it’s time to cancel after the shocking customer service I’ve had recently. Lied to by a store, hours wasted on the phone & now I can’t even get my money back (for YOUR mistake) without wasting more time on the phone.

  • EidHagi eidd (@EidHagi) reported from Lambeth, England

    @ThreeUK fix your internet you bastards. Robbery is what your doing to me

  • wanderlaurst lauren (@wanderlaurst) reported from City of London, England

    @ThreeUKSupport Also, I was promised 5G was in my area but now it’s clear it was anything to make a sale. I’m a business customer with you for mobile, I can’t believe how badly this is being handled.

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Camberwell, England

    @ThreeUKSupport Jacq, how about all the way along the river from Battersea Bridge to Blackfriars. Really really poor.

  • emilyinpublic Emily Hunt (@emilyinpublic) reported from Hackney, England

    @ThreeUKSupport I did that. Except it takes 48 hours so I still can’t go and get this sorted. Customer service suggested I take a new contract, port my number across and cancel my old contract. If that’s the only way, the new contract won’t be with @ThreeUK.

  • PelhamB PelhamB (@PelhamB) reported from City of London, England

    @ThreeUK am seriously losing patience with appalling mobile signal. Yet again neither 4G or 3G working in London - by London Bridge. And do NOT blame the fact it is busy - that has been the case since before mobiles were invented. #NoServiceHere #NoSignalHere

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • wanderlaurst lauren (@wanderlaurst) reported from City of London, England

    @ThreeUKSupport That # routes me to a call center in India & I’m tired of that. I want this sorted, I’m a business account & my business cannot run without internet. I installed hub on Friday & it’s Tuesday and no one has gotten back to me without me pushing. I deserve better service than this.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rixsta75 Rick 🇺🇦 (@Rixsta75) reported

    Every week, @ThreeUK, push a game to my phone. Every week, I delete it. I never signed up to this, so I won't be renewing the contract.

  • RebelNorrie Marie L (@RebelNorrie) reported

    @ThreeUK @ThreeUKSupport Coverage checker says excellent coverage in my area but yet no bars or signal at all.

  • DJKennyJaymes Kenny Jaymes. Slava Ukraine. (@DJKennyJaymes) reported

    @ThreeUKSupport Phone Calls continuosly being dropped after a couple of minutes over the last few days. Just had 3 in a row. My signal is good w. 5G 3 bars.

  • PMalaga2002 Malaga (@PMalaga2002) reported

    @ThreeUK @ThreeUKSupport my WiFi has been down 2 days now?

  • seekqueen ClaireSeek (@seekqueen) reported

    I understand that Data Network Congestion happens at times and there's not a lot that can be done about it, However @ThreeUKSupport I have annually raised the issue that there is a clear pattern of high demand, yet nothing has been addressed. #ProfitFirst ?

  • YiQiang_Lin FJSGWFUK (@YiQiang_Lin) reported

    @ThreeUK @SamsungUK They've been providing poor internet service for 6months! The issue hasn't been resolved yet. I'm very disappointed. I had 4different contract with,but now I'm leaving! The service and quality are truly poor! Every time I file a complaint, they say can't resolve the issue,close

  • m82cc m82 (@m82cc) reported

    @ThreeUK my phone died, I have no access to my esim but your contact center insists I need to login into the website to request a new esim. Impossible given that I cannot receive an OTP. I am abroad and I cannot go to a physical store. Can you help on this?

  • Rawfie Rawfie (@Rawfie) reported

    @ThreeUK @ThreeUKSupport since the news of you merging and becoming better my services have become worse. Can’t receive calls at my office in Potters Bar no reception on holiday in Skegness! Not a happy customer

  • rikck East Kent (@rikck) reported

    @ThreeUKSupport can someone contact me about my complaint that 3 have put me on a contract without consent. I want this sorted out immediately. You were all too quick to sneakily decide to put me on a contract but now refuse to do anything when confronted.

  • amelie_amour090 Amelie Müller (@amelie_amour090) reported

    @ThreeUK @ThreeUKSupport this is disgusting service! Please contact me urgently!