3 (Three) outages and service status in Surbiton, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Surbiton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Jun 12, 8:31 PM GMT+1.
- Internet (73%)
- Phone (18%)
- Total Blackout (9%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Surbiton, England
The most recent 3 (Three) outage reports came from the following cities: Epsom, Hounslow, Ealing, Hammersmith, Wandsworth, Mitcham, Croydon, and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Epsom
|
Internet | 4 days ago |
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Epsom
|
Total Blackout | 4 days ago |
|
Hounslow
|
Internet | 7 days ago |
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Ealing
|
Internet | 12 days ago |
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Ealing
|
Phone | 19 days ago |
|
Hammersmith
|
Internet | 21 days ago |
Nearby cities with recent reports
Community Discussion
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Elena Larkin (@ELarkin25) reported from Richmond, England@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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Nicole (@laughinglongest) reported from Spelthorne District, England@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
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Ranjan Mallya (@RanjanMallya) reported from Croydon, EnglandDear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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James Barnham (@JWBarnham) reported from Wandsworth, England@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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Political Animal (@politic_animal) reported from Ealing, England@ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?
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El Ceprino (@pyoulou) reported from Croydon, EnglandBeen with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK
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chris crowley (@SW19lunchie) reported from Merton, EnglandStill no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Stephen Simpson FSUK (@forestschooling) reported from Kingston upon Thames, England@ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.
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jac (@JackieWarner13) reported from Lambeth, EnglandPaid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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Craigy B (@CraigyBEsq) reported from Wandsworth, England@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!
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eamorugby (@HoarseRoar) reported from Hounslow, EnglandCredit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou
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Peter Cigleris (@Cigleris) reported from Wandsworth, EnglandSeems @ThreeUK is down, unable to make calls
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Himanshu H Patel (@HimanshuPatel81) reported from Ealing, EnglandAwful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport
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Paxton Road 180🎯 (@PaxtonRoadUpper) reported from Wandsworth, England@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks
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Alex James Cox (@AJCox31) reported from Lambeth, England@ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!
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SDP (@SSDP73) reported from Spelthorne District, England@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!
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Mike🇪🇺🏴🏴🇺🇦🇬🇧 (@MikeM5517) reported from Worcester Park, England@ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact
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Pikejump (@massimauri) reported from Merton, England@ThreeUK hello Wimbledon area no data - any issues ?
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👣🎷बैन डौन्नल्ली (@saxbend) reported from Ealing, EnglandI do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nic Lloyd-Evans (@AtticAtac) reported@ThreeUK why will you not let me upgrade my phone. 5 times I have called and as soon as I say no upsell just the phone they hang up. Once is an accident twice is a coincidence 5 times is enemy action.
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Simon Winstanley (@Winclouduk) reported@ThreeUK @ThreeUKSupport u so need to get proper signal on ln12 2 area. Mablethorpe gets proper 5g and 4g and all we get is basic 4g which is rubbish. When will we get proper upgrades signal? @VodafoneUK never cares so hoping u can push your parent company
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⚡The Electric Heretic ⚡️Resurged ⚡️ (@MaliceVER) reported@ThreeUK I’ve been cut off by two customer service agents today and apparently your ability to upgrade contracts isn’t working today. Is this true?
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janice hughes (@jandh65) reported@ThreeUK How do you make a complaint? Little to no internet/phone service at home for 18 months. Chat is useless. Stores are no help! Sent a letter to the complaints team they write back telling you to go on the usless chat!! Appalling customer service.
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Greg Quinn (@GregQuinnAodhan) reportedOne day @ThreeUK will provide a decent service in Aberdeenshire. Instead they focus on getting their call centres to call me and try to sell stuff when I keep telling them not to call me. #rubbishmobile
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Champersq 🇬🇧🏴🇬🇧🏴🇬🇧 (@Champersq1) reported@Benleo If you think that they’re bad, you haven’t tried @ThreeUK. I sometimes wake at 4am and cannot use the internet, I think I’ve cracked it and then it starts to buffer again 🤬
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Sarah Salter (@sarahlizsalter) reported@ThreeUKSupport can you please tell me when the network will be back up in the PR5 2AP area?
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Mark Chappell (@MarkChappe93649) reported@ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom
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whatyouthayin (@whatyouthayin) reported@LiveChatTH @ThreeUK Hi, I am having major issues working from home over the last week. Internet network drops out several times a day and need to unplug router to reset everytime. Please can someone advise what the issue it?
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naomi (@ROSS_G3LL3R) reported@ThreeUK is there a reason why I pay for unlimited everything and have paid for my go roam passes for you to not let me use them? Really helpful when I’m driving across Italy without anyway of mapping or googling locations. As a customer of 18 years I’m not very happy