3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Islington, Hackney, City of Westminster, Camden Town, Hounslow, Southwark, City of London, Wandsworth, Ealing, Woking, Croydon, Hayes, Kensington and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Islington |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Mark A. Keller
(@MarkAlexKeller) reported
from
Hillingdon, England
@ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.
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El Ceprino
(@pyoulou) reported
from
Croydon, England
@ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?
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El Ceprino
(@pyoulou) reported
from
Croydon, England
Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK
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Oliver Collett
(@olicollett) reported
from
Ealing, England
Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges
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Richard Crossan
(@crossan_richard) reported
from
Camberwell, England
@ThreeUKSupport Doesn't work on the Northern Line between Borough and Archway - no idea beyond that. Been working fine for years and stopped mid last week.
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Coffee
(@QuantumCaza) reported
from
Islington, England
@ThreeUK please fix your connection man it’s so bad
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Mitch
(@Coastermitch) reported
from
Hammersmith, England
So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
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Matty
(@Hempomatt) reported
from
Croydon, England
Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere
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Venkatesh Naidu
(@s_0_u_l) reported
from
Hounslow, England
@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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Chris von Eitzen
(@digitaldownfall) reported
from
Merton, England
So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…
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Shane Collins
(@shanecollinsman) reported
from
Islington, England
What is the point of having lots of data if your coverage is so bad in LONDON 🤮 @ThreeUK
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jac
(@JackieWarner13) reported
from
Lambeth, England
Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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Darren Woods
(@spinneywoods) reported
from
Croydon, England
@ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age
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Matty
(@Hempomatt) reported
from
Wandsworth, England
I wish @ThreeUK would have told me they have terrible coverage in Clapham
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Rahel Bailie takes content operations seriously
(@rahelab) reported
from
Camberwell, England
Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.
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Jo Higson MA
(@Jo_Higson) reported
from
Hillingdon, England
@ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?
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Matty
(@Hempomatt) reported
from
Croydon, England
Why do you @ThreeUK tell there was good network coverage in Croydon ???
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@ThreeUK I seriously would raise this as an issue
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul B
(@BrokenBennett) reported
@cooper_kerry @ThreeUKSupport Surely they have to roll you onto the contract you actually signed not the contract of their choice? Seems pretty poor.
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Fahim Chati
(@fahimchati) reported
@ThreeUKSupport serious issues with phone network in BB1 area? Have to go outside for phone to connect....what seems to be the issue?
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Daisy Whitehouse
(@Social_Daisy) reported
@ThreeUKSupport I have never had a phone on my contract, it’s always been SIM only. Will have a look.
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robert macdonald
(@rob36rob) reported
@ThreeUKSupport No service, no couldn't get hold of 3 on the land line neither. It was resolved eventually but had no service for about an hour
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robert macdonald
(@rob36rob) reported
@ThreeUKSupport I have service now, so am OK, but couldn't get hold of anyone at 3 via landline either.
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Free
(@TalkLoads) reported
@ThreeUK is there some sort of outage? Haven’t been able to use my cellular data in over 48 hours
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Lee Finney
(@leeboi2369) reported
@ThreeUKSupport what is going on with your service in Cardiff? I’ve had 0 service since around 9.30/10pm last night. Now I’m in work in the town centre and still got nothing.
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Simon P
(@sdot1973) reported
@ThreeUK And just for the record..I am moving from Three to Three!!!??? Awful customer service
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tmwalker93
(@tmwalker93) reported
@ThreeUK I'm just so utterly appalled at the service I've received from you guys, I left Vodafone because I thought their service was bad, but wish I could take it back now...
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Bruce Livingstone
(@BJALivingstone) reported
@ThreeUKSupport Hello, I have Three 5G WiFi. Router is by the balcony window/door. Was getting perfect 5G signal with door closed until few days ago, but now, lose 5G when door is closed. Had this issue before and was told a transmitter was down. Is that the case again?