3 (Three) Outage Report in Surbiton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surbiton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Epsom, London, Croydon, Hammersmith, Paddington, Kensington, Hackney, Islington, City of London, Kingston upon Thames, Wembley, City of Westminster, Twickenham, Southwark and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 Epsom |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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El Ceprino
(@pyoulou) reported
from
Croydon, England
@ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?
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Matty
(@Hempomatt) reported
from
Croydon, England
Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere
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Rahel Bailie takes content operations seriously
(@rahelab) reported
from
Camberwell, England
Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@ThreeUK I seriously would raise this as an issue
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Mitch
(@Coastermitch) reported
from
Hammersmith, England
So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
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Shane Collins
(@shanecollinsman) reported
from
Islington, England
What is the point of having lots of data if your coverage is so bad in LONDON 🤮 @ThreeUK
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jac
(@JackieWarner13) reported
from
Lambeth, England
Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.
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Matty
(@Hempomatt) reported
from
Wandsworth, England
I wish @ThreeUK would have told me they have terrible coverage in Clapham
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Venkatesh Naidu
(@s_0_u_l) reported
from
Hounslow, England
@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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Jo Higson MA
(@Jo_Higson) reported
from
Hillingdon, England
@ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?
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Richard Crossan
(@crossan_richard) reported
from
Camberwell, England
@ThreeUKSupport Doesn't work on the Northern Line between Borough and Archway - no idea beyond that. Been working fine for years and stopped mid last week.
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Matty
(@Hempomatt) reported
from
Croydon, England
Why do you @ThreeUK tell there was good network coverage in Croydon ???
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debbiedraws
(@debbiedraws1) reported
from
Guildford, England
@ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.
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Oliver Collett
(@olicollett) reported
from
Ealing, England
Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges
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El Ceprino
(@pyoulou) reported
from
Croydon, England
Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK
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Coffee
(@QuantumCaza) reported
from
Islington, England
@ThreeUK please fix your connection man it’s so bad
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Darren Woods
(@spinneywoods) reported
from
Croydon, England
@ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?
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Mark A. Keller
(@MarkAlexKeller) reported
from
Hillingdon, England
@ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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roy pavett
(@PavettRoy) reported
@ThreeUKSupport Why in gods name did the agent who kept giving me excuses and fobbing me off be as up front as that? All she cares about was snaring me to keeping to the upgrade and Three pocketing money for another two years....not once was she interested in being honest to a customer..cont..
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Vyd
(@Vyd30519622) reported
@ThreeUKSupport I’m sorry but I can’t be bothered for yet another drawn out conversation on the same issue. When my 4 contracts are up, I’m gone. It shouldn’t take this long to fix your own network.
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Hayley Davies
(@hjd1984) reported
Hi @ThreeUKSupport I have been a customer of yours for 5+ years. I was looking to extend my contract; but the mess you have made with 2 accounts & the absolute pain it has been talking to your CS means you're about to lose a customer, not keep them
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vuvgaG-dukgu3-wysnox
(@vuvgag) reported
@telecom_mast @PcCentric @ThreeUK Its a shame that if you have a problem you can only talk to a customer service team reading from the smallest script know to man.
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Valek the dead Nun
(@Reg_J_Reg) reported
@ThreeUK your Internet speed is 3.5x faster than @virginmedia and I'm on their fastest package. I think cancellation of #virginmedia is on the cards unless they start providing a reliable service.
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Chloe BLM
(@shortandchatty) reported
@ThreeUK @ThreeUKSupport It's been 14 working days and I'm still waiting for a bill refund which should never have left my account. Getting a bit ridiculous now tbh.
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Phil Gyford
(@philgyford) reported
@harrycrosland @ThreeUKSupport @ThreeUK I can’t even remember. Their login and authentication system is awful every time I use it, full of unexplained errors. Good luck.
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roy pavett
(@PavettRoy) reported
@ThreeUKSupport I have had enough of the shocking customer services at Three....the call centre staff are bamboozled by simple questions that are not available on their script....which they obviously reD from rather than read the comments from customers as they keep asking for same info
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Laica
(@Laica23) reported
Hey @ThreeUKSupport for the first time since I told you your network wasn't working, back in November, I have actually got a 4G signal, and guess what, it doesn't work, I'm about to check your website and then launch a complaint against you as you have known it doesn't for months
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warren
(@warren22703811) reported
@ThreeUKSupport Your company has an obligation to provide me with a faultless service throughout my contribution it was never that at all it was always plagued with faults as I said earlier you failed to mention works being carried before I took out the contract otherwise I’d of walked away