3 (Three)

3 (Three) Outage Report in Surbiton, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Surbiton, Greater London, England 03/24/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Surbiton, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Islington, Hammersmith, London, Hackney, Chertsey, City of London, Fulham, Wandsworth, Paddington, Wembley, Mitcham, City of Westminster, Epsom, Beckenham and Kensington.

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City Problem Type Report Time
United KingdomIslington Internet
United KingdomHammersmith Internet
United KingdomLondon Total Blackout
United KingdomHackney Internet
United KingdomChertsey Phone
United KingdomCity of London Internet

Community Discussion

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • snaprails Don Constance (@snaprails) reported from Ealing, England

    @ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.

  • danjmcdowell Dan McDowell (@danjmcdowell) reported from Camden Town, England

    @ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.

  • VickyPukis Vicks That Foreign (@VickyPukis) reported from London, England

    Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

  • StreetCube StreetCube (@StreetCube) reported from Kingston upon Thames, England

    @IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin

  • Taimsss Taimour (@Taimsss) reported from Camberwell, England

    @EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #

  • zoeycol Zoe. (@zoeycol) reported from London, England

    @amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

  • FedericaBurelli Federica 🐰 (@FedericaBurelli) reported from Islington, England

    @ThreeUKSupport It’s turned on, the sim in inside but the WiFi is incredibly slow. WhatsApp/Netflix/YouTube/basic google.. nothing works

  • miserablekings Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.

  • jamesdevonport James (@jamesdevonport) reported from Lambeth, England

    @ThreeUK Your network now total garbage and never works. I’m off 🖕

  • Whitton88 Christopher Whitton (@Whitton88) reported from Islington, England

    @ThreeUKSupport This was already done when I logged a formal complaint with your complaints team yesterday. Awaiting a “priority” call back from the technical team hopefully later on today

  • danjmcdowell Dan McDowell (@danjmcdowell) reported from Hillingdon, England

    I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.

  • MabdiNur1 Mohamed Abdinur (@MabdiNur1) reported from Southall, England

    @ThreeUKSupport poor connection wondering to request an early termination

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Hillingdon, England

    priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account

  • robbie_wallace bog off tories (@robbie_wallace) reported from Hackney, England

    @ThreeUKSupport Don’t mean to bang on here but now I don’t even get signal in dalston. Would really prefer that you took care of existing customers and fixed existing issues before moving onto new projects. No point in me having data in my plan that I can’t use

  • stephweller97 Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • jasonford1988 Jason Ford (@jasonford1988) reported from Kingston upon Thames, England

    @Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.

  • ARussell_11 Alex Russell (@ARussell_11) reported from Camberwell, England

    @ThreeUKSupport I have a problem across half of London. Shambles to be honest

  • miserablekings Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...

  • aanteater_ Aanteater_ (@aanteater_) reported from Kingston upon Thames, England

    @miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK

  • Whitton88 Christopher Whitton (@Whitton88) reported from Wandsworth, England

    @ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • bickersublique Bickmeister (@bickersublique) reported

    @ThreeUK been a customer for@15 plus years and today you decide my names not on my account time@to move on #poor service and condescending service agent

  • codebrewery Matt Wilson (@codebrewery) reported

    @ThreeUKSupport Ah it worked this time. Great. I'm still having the same problems with my sim though, can you help?

  • codebrewery Matt Wilson (@codebrewery) reported

    @ThreeUKSupport Yes, forgotten password returned a 500 internal server error. Presumably forgotten password is going to send me a text though? I can't get texts. Or phone calls. That's the problem I'm hoping to fix.

  • codebrewery Matt Wilson (@codebrewery) reported

    @ThreeUKSupport I have been abroad with this number before, but this is a new contract. I have data roaming disabled on my phone, can you enable intentional roaming so I can get the text to login?

  • ChanMahers Chan Maher (@ChanMahers) reported

    @ThreeUKSupport Yes all paid on time. I kept chasing 3 on the whereabouts of the TV. Only today has someone told me the TV has been 'delivered'. Surely you should tell a customer they are about to receive a £400 item? and confirm the delivery date with them? I am worried it went to wrong place

  • natalieeliza29 Natalie S. (@natalieeliza29) reported

    Are there any benefits to being a loyal customer with you @ThreeUK ? Gutted you won't let me upgrade yet without a ridiculous fee 😔

  • RJHBikeSchool RJH Motorbike Training (@RJHBikeSchool) reported

    @ThreeUKSupport Hi - wifi and phone signal down in CW8 2HB. Please advise

  • Biggie_Solo Justice4Dea-JohnReid (@Biggie_Solo) reported

    How is @threeuk going to entice me to renter contract negotiations with them by offering me free data up until I get the new contract. I signed and they didn’t give me data but the new contract was going ahead??? Both cancelled Any suggestions for a new mobile phone network?

  • akaSylvia Sylvia Wrigley (@akaSylvia) reported

    @ThreeUKSupport Noor: a restart has not helped, nor has a reset. The email that is not arriving is "reset your password". I have gone through all the steps listed under loss of service except billing, because I can't work out any way of getting through.

  • ChanMahers Chan Maher (@ChanMahers) reported

    @ThreeUKSupport My TV (part of my broadband package) has not arrived. Today I chased 3 custservice AGAIN and they said it was delivered to me on 22nd! No it has not- I was at home! I had no emails, calls or texts to inform me it was coming - and now it is missing! HELP!!