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3 (Three)

3 (Three) outages and service status in Surbiton, England

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Full Outage Map
  • 3 (Three) generated 1 outage signal in the last 24 hours around Surbiton, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 18, 10:40 PM GMT+1.
  • 68% Internet (68%)
  • 21% Phone (21%)
  • 11% Wi-fi (11%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent 3 (Three) outage reports came from the following cities: Hounslow, Southall, Sutton, Croydon, Teddington, Hammersmith, Fulham, Wandsworth, Mitcham, and Epsom.

CityProblem TypeReport Time
Hounslow Internet 2 hours ago
Southall Phone 3 days ago
Sutton Phone 4 days ago
Croydon Wi-fi 11 days ago
Teddington Internet 12 days ago
Hammersmith Internet 14 days ago

Nearby cities with recent reports

Hounslow

1 recent signals

2 hours ago
Southall

1 recent signals

3 days ago
Sutton

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • JoshuaHepple
    Josh Hepple (@JoshuaHepple) reported from Lambeth, England

    @ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks

  • OhHeyJacob
    Jacob (@OhHeyJacob) reported from Hammersmith, England

    @ThreeUKSupport Live in Fulham SW6 and have had zero signal since last night. Website says there's an issue but now I'm worried it's my phone. What's happening and when will it be fixed? Thanks

  • xiaqua_shiyeon
    Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

  • Roses_Finds
    Roses Finds (@Roses_Finds) reported from Wandsworth, England

    @ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.

  • TheRealBrookieC
    Brooke Colman (@TheRealBrookieC) reported from Wandsworth, England

    @ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!

  • alessandrolnd
    𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England

    Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

  • RICHARDKINGCOTT
    Richard Kingcott (@RICHARDKINGCOTT) reported from Lambeth, England

    @ThreeUKSupport why does my phone not get a signal out and about in central London? Myself a couple of people I know are suffering the same lack of signal.

  • JackieWarner13
    jac (@JackieWarner13) reported from Lambeth, England

    Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.

  • KeronProverbs
    Keron Proverbs (@KeronProverbs) reported from Lambeth, England

    @ThreeUK The worst

  • Roses_Finds
    Roses Finds (@Roses_Finds) reported from Wandsworth, England

    Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2

  • LaurenVRhodes
    🍁🍂✨Lauren Victoria Rhodes✨🍂🍁 (@LaurenVRhodes) reported from Richmond, England

    Oh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport

  • chrishampson
    Chris Hampson (@chrishampson) reported from Wandsworth, England

    @ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

  • SW19lunchie
    chris crowley (@SW19lunchie) reported from Merton, England

    Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience

  • HoarseRoar
    eamorugby (@HoarseRoar) reported from Hounslow, England

    Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou

  • Cigleris
    Peter Cigleris (@Cigleris) reported from Wandsworth, England

    Seems @ThreeUK is down, unable to make calls

  • deveena_r
    Deveena R (@deveena_r) reported from Brentford, England

    @ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?

  • Brunts1980
    Nickle Arse (@Brunts1980) reported from Lambeth, England

    @Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!

  • RanjanMallya
    Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?

  • JWBarnham
    James Barnham (@JWBarnham) reported from Wandsworth, England

    @ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisbignell
    Chris Bignell (@chrisbignell) reported

    Three (@ThreeUK) absolutely the worst customer service I've experienced. Just cut me off on business chat, previously useless in store and online. Constantly promised calls that do not materialize. Absolute joke...

  • ewa_swital16945
    ES (@ewa_swital16945) reported

    @ThreeUKSupport I have been scammed through 3 Pay and Three withdrew money from my account knowing about the fraud. I keep reporting the fraud to customer services and nothing has been done to address it. Three consciously enable Fraud!

  • thomSJoy
    joy thomS (@thomSJoy) reported

    @ThreeUK is anyone else having problems with @ThreeUK connection

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    For **** sake @smartymoblie get your system fixed we now have no phone or internet @threeuk pull your socks up this is downright disgusting we had 10meg 18 months ago now nothing

  • KdjHxx
    Kirby (@KdjHxx) reported

    @ThreeUK @ThreeUKSupport my mobile data is not working all day & I have no signal. What is going on?

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

  • petronious
    Tanzanian Terrier 🇬🇧🇹🇿🇺🇦🇮🇱 (@petronious) reported

    @ThreeUKSupport I continually have problems using mobile internet in the area of HD8 9JX. Signal strength is adequate but access to the internet is shocking to non existent. I know others also on @ThreeUK who have the same problem. This has been going on for several years now

  • AmaraCajetan
    Shuga Jar (@AmaraCajetan) reported

    When it comes to frustrating you, just leave it for @ThreeUK They have got to be the most useless UK network ever! Unfortunately you’re forced into a freaking contract with them.

  • Legmo_2
    Legmo2 (@Legmo_2) reported

    @ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!

  • joeisstanding
    Joe Tweeting. (@joeisstanding) reported

    I had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.