3 (Three) Outage Report in Surbiton, Greater London, England

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Surbiton, England

The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Southwark, Tower Hamlets, Croydon, Hackney, Southall, Fulham, Hammersmith, Hounslow, Wandsworth, Wembley, Islington, Chertsey, and City of London.

City	Problem Type	Report Time
London	Total Blackout	7 hours ago
City of Westminster	Internet	2 days ago
London	Phone	3 days ago
Southwark	Internet	3 days ago
Tower Hamlets	Phone	3 days ago
London	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

• 
  Mark M (@DrunkRes) reported 10 minutes ago from Camden Town, England

  @PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.

• 
  Griffy 🏳️‍🌈What fresh hell is this? (@seaniegriff) reported 15 minutes ago from Camberwell, England

  @ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?

• 
  Ali (@Ali_Piracha12) reported 17 minutes ago from Croydon, England

  @ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account

• 
  Sam Burrin (@Sburrin7) reported 20 minutes ago from Wandsworth, England

  @ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service

• 
  Ranjan Mallya (@RanjanMallya) reported 22 minutes ago from Croydon, England

  @ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?

• 
  Ranjan Mallya (@RanjanMallya) reported 26 minutes ago from Croydon, England

  @ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead

• 
  chris froome+ (@floppyrubber) reported 27 minutes ago from Hillingdon, England

  @ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help

• 
  𝐀𝐥𝐞𝐱 (@alessandrolnd) reported 30 minutes ago from Hammersmith, England

  Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...

• 
  𝐀𝐥𝐞𝐱 (@alessandrolnd) reported 35 minutes ago from Hammersmith, England

  ...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport

• 
  Munim (@Munim50301079) reported 37 minutes ago from London, England

  @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

• 
  Sam Burrin (@Sburrin7) reported 43 minutes ago from Wandsworth, England

  Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK

• 
  Andrew Pines (@AndrewRPines) reported 44 minutes ago from Camberwell, England

  Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g

• 
  Darren (@darriekylie) reported 48 minutes ago from Camberwell, England

  @TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed

• 
  Red Beard (@Nickjames820) reported 51 minutes ago from Camden Town, England

  @ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!

• 
  Mike Wood (@mikewooduk) reported 53 minutes ago from Spelthorne District, England

  @ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.

• 
  Dean Carr (@DeanCarr15) reported 53 minutes ago from Camden Town, England

  @ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting

• 
  Ranjan Mallya (@RanjanMallya) reported 1 hour ago from Croydon, England

  Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?

• 
  E M M Y (@msemmyburrows) reported 1 hour ago from Richmond, England

  @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

• 
  Ranjan Mallya (@RanjanMallya) reported 1 hour ago from Croydon, England

  @ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!

• 
  Gregory Mumford (@gsmumford) reported 1 hour ago from Wandsworth, England

  @ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  g.s.t.r 2021 (@Gstr2021) reported 6 minutes ago

  @ThreeUKSupport @cheeryrosie I have a an issue with no signal, no 4g , no 5g, the incompetent customer services people who don't reply

• 
  Shane (@t70mpu) reported 6 minutes ago

  @ThreeUKSupport I’ve had for broadband router for 2 years with no issues. The past week has been dysfunctional and all I get here is stock answers. Forget it. And forget me as a customer.

• 
  CheeryRosie blinkered fan #JusticeForJohnnyDepp 🍩 (@cheeryrosie) reported 10 minutes ago

  @ThreeUKSupport Its started working i think the problem may be the phone. Its insured but I've barely had it a year its S20+

• 
  g.s.t.r 2021 (@Gstr2021) reported 13 minutes ago

  @ThreeUKSupport @anjanaann What is right with this service??

• 
  John 😷🐈 (@mr_puce) reported 19 minutes ago

  @ThreeUKSupport Is it possible to get my account marked as "do not put me through to a pushy salesman at the end of a call to 333"? The guy took up more of my time than the one sorting my problem!

• 
  LBJ Honcho (@johnbolch) reported 20 minutes ago

  @ThreeUKSupport Ok, I now realise why the final bill can't be until after the end of the contract, as I could incur charges over the monthly payment. I won't though, as I haven't used the service for years. As for the collection calls, I will now be ignoring them. [1/2]

• 
  Cat 🖤 (@CatB_) reported 21 minutes ago

  @ThreeUKSupport Can I cancel it on expiry now? So like request for it to not renew now so that I don't have to wait until December to send in the request. I really don't want this hanging over my head until then, I'd like to move on with my life and forget about this!

• 
  LBJ Honcho (@johnbolch) reported 23 minutes ago

  @ThreeUKSupport My understanding is that the monthly payments are in advance. If so then as the direct debit was due after I cancelled, the final amount due should be less than the monthly payment, if I don't use the service. [2/2]

• 
  AdeH (@Ade_HRV) reported 26 minutes ago

  @ThreeUK Absolutely shocking service. I have spoken to them many times to be told problems will be fixed but 10 months later it's still the same almost none existent service. Painfully slow eg, it takes over 1 minute to login to PayPal account. Calls drop out all the time.

• 
  OA21 Ltd UK (@onixdna) reported 31 minutes ago

  @ThreeUKSupport Restrict calls by all means but it was fine yesterday now you disconnect it wholesale .. USELESS nothing more I will not pay you anything ZERO cancel my contract NOW