3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 02/03/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Woking, London, Hackney, City of Westminster, Hounslow, Waltham Forest, City of London, Kensington, Islington, Tower Hamlets, Croydon, Merton, Southall, Wallington and Southwark.

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City Problem Type Report Time
United KingdomWoking Internet
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomHounslow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • KevinHogarth Kevin Hogarth (@KevinHogarth) reported from Ealing, England

    @ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles

  • Richard49935707 Richard Alfred Palmer (@Richard49935707) reported from Harrow Weald, England

    @ThreeUK what are going to do about your pathetic signal I’m getting all the time ? 🤨

  • snkhan Sajid Nawaz Khan (@snkhan) reported from Islington, England

    @three_broadband @NickHJBurley @ThreeUKSupport Don’t believe them — they said the same to me. I was getting 300Mbps and now can’t get 5G (they told me the same story about the network tool not being updated). Now barely getting 20Mbps on their 4G service, even though I’m on a 5G contract!

  • jon_warburton Jon Warburton. (@jon_warburton) reported from Lambeth, England

    Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • LaurenVRhodes 🍁🍂✨Lauren Victoria Rhodes✨🍂🍁 (@LaurenVRhodes) reported from Richmond, England

    Oh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • CameronScarlett 𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @ThreeUKSupport check DM’s please. Need help retrieving an important saved voicemail message cc: @ThreeUK

  • Proindia6 Proindia (@Proindia6) reported from Hillingdon, England

    @ThreeUK what happen in Hayes area .. bad bad signal.. not even 4g ... it was 5g before..West London..

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Harrow Weald, England

    @ThreeUKSupport So why can't you match my customer offer at £55 a month, only if I get a third contract out, why would I even want to pay £58 a month when my "customer exclusive offer is £55 a month

  • snkhan Sajid Nawaz Khan (@snkhan) reported from Islington, England

    @ThreeUKSupport Any issues in EC1M? Not getting any internet at all.

  • i_maq Imran Maqbool (@i_maq) reported from Hackney, England

    I've been offered £5 off my phone bill to stay even though I've paid over £1,000 to @ThreeUK over the last 4 years for a barely functioning service being lied to that they'll fix the area faults...

  • louise_b_91 Louise 💗💜💙.🖤 (@louise_b_91) reported from Tottenham, England

    @ThreeUK can you please tell me why my signal is so bad even when I've got full bars? 🤔

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • snkhan Sajid Nawaz Khan (@snkhan) reported from Islington, England

    @ThreeUKSupport Just spent 20 minutes on the phone to your help. Really patronising advisor who kept saying “we just provide the SIM, we can’t comment on what speeds you’ll get”. He also said the previous advisor shouldn’t have said what speeds I could get in my postcode. What a shambles.

  • GalvinKev Kev Galvin (@GalvinKev) reported from Lambeth, England

    @ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2

  • samanthagsmo 𝑆𝑎𝑚𝑎𝑛𝑡ℎ𝑎 𝐺𝑒𝑒 𝑆𝑎𝑛 𝑀𝑜 (@samanthagsmo) reported from Wandsworth, England

    @ThreeUKSupport We rang up three back in late July to cancel. We also sent all the equipment back as per the letter we received. Then a few weeks ago we received a letter again we owe money to three, despite cancelling. We rang up again and paid it, which thinking about it we didn’t have to...

  • Abdallahyd01 𝕬𝖇𝖉𝖆𝖑𝖑𝖆𝖍 𝕯𝖆𝖓𝖐𝖔𝖋𝖆 (@Abdallahyd01) reported from Islington, England

    @ThreeUK I want to cancel my sim subscription.

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    @ThreeUK Do they support 5g? Come to think of it do they support data at all on your network?

  • i_maq Imran Maqbool (@i_maq) reported from Hackney, England

    @ThreeUKSupport I need to hear what form of compensation will be available to me before I leave for a functioning network. @Three_Is_Broken

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • seeperry C Perry (@seeperry) reported

    @MsMarmitelover @ThreeUK SKY Mobile, uses O2 network.

  • ladyrare1 Bovver Gurls (@ladyrare1) reported

    @ThreeUK tried to send text in UK but 3blocked 43 mins waiting for help on 333 still no help !!!

  • Heath_cb Heather Butler (@Heath_cb) reported

    @ThreeUKSupport There is never an advisor on the chat. And I can’t access my own account because it’s blocked. I wanted the line to be blocked not my online account! And calling from overseas costs a fortune. This has been the most painful fiasco ever @ThreeUKSupport

  • b67boom 💥 (@b67boom) reported

    @ThreeUKSupport just got a notification saying ‘my latest bill is ready’. I left the network a month ago and I’m still being billed! I can’t log into my account and when I livechatted to reset my security questions I heard nothing. This is really poor folks

  • p26bow Phil (@p26bow) reported

    @EE Yeah of course, it’s magically fixed itself…… NOT! Lol pointless complaining as you’ll do **** all expect take the money every month. Looking forward to a better service with @ThreeUK

  • terrygparrott TGP (@terrygparrott) reported

    @ThreeUKSupport I've tried Opera, Firefox, and Edge and all are the same. Downdetector is also reporting issues???

  • kimbojs1986 Kimberderlo (@kimbojs1986) reported

    @ThreeUKSupport hi, there appears to be a problem with my bill, it should have ended on 9th May but it has ended on the 19th May. I'm also confused with the fee which was waived and paying my usual amount on Monday

  • Callyfornia Cally (@Callyfornia) reported

    @ThreeUK your customer service team are shockingly bad… I don’t need them to walk me through the process abs say thank you all the time… I just want them to answer simple questions!!!

  • Heath_cb Heather Butler (@Heath_cb) reported

    @ThreeUKSupport It felt like your offer of £50 was to essentially blackmail me into closing the complaint. Which I cannot do when there continues to be a risk that my account will be compromised further

  • RoyPM8 Roy PM (@RoyPM8) reported

    @ThreeUKSupport Problem is the app is not adaptive. I have large text and fonts sizes. When I reduce the size the " continue login" button shows up. Clearly the app needs some dev.