3 (Three) Outage Report in Richmond, Greater London, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at 3 (Three)
3 (Three) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Datchet, London, Kensington, City of London, Sutton, Southall, Southwark, Muswell Hill, Hackney, Hammersmith, Ealing, Fulham, Islington and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Datchet |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Ben Nuttall 🏳️🌈🚗⚡️
(@irbenji) reported
from
Paddington, England
Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
@efjaebe @ThreeUK EE customers have issues too. All networks have problems in dense areas where a lot of users are demanding higher levels of data than ever before.
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Andrew Keates
(@andrewkeates) reported
from
Merton, England
@samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.
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𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜
(@gundisalvus19) reported
from
Paddington, England
Hi @ThreeUK. Guys you need to improve your service, how is it possible to be at home (London Z2) "using the 4G" & I'm not even able to load Netflix on my phone. Honestly, I was considering upgrading, but with this service maybe I'll have to change provider. Thanks 🦾
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🗺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@Garryc0nn0r @ThreeUK Absolutely bunch of crooks and they know it! Charging for a service which they dont deliver!
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Niara
(@kneeara) reported
from
City of London, England
@ThreeUKSupport I found out the reason , for some reason you deactivated my sim card before I received the new one which was being sent to fix my network issues. It meant no one at work could reach me all day and I could not make any call.
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@SimSmithy @ThreeUKSupport @ThreeUK @Three_Is_Broken Yep! I got them down to 6 months free line rental but even that couldn’t stop me from leaving the worst phone provider in the uk!
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🗺🇪🇺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.
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Nick Stephen
(@nshancock) reported
from
City of London, England
I’ve just spent 2 weeks in the USA using the @ThreeUK GoRoam and had perfect signal and fast 4G the entire time. I come back the the U.K. and revert back to the awful slow ‘4G’. Sort it out @ThreeUKSupport - you used the be great. Service in my own country is crap nowadays!
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Jason Sensation
(@thekinaton) reported
from
Lambeth, England
@articeddie @JanetteMilligan @ThreeUKSupport @ThreeUK They are probably service update emails from @ThreeUK
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Chief🇳🇬
(@Papadan96) reported
from
Tottenham, England
It's mad how I have to call @ThreeUK every month to sort issues with my contract can't wait to change networks in march
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Liam Nelson
(@LiamGNelson) reported
from
City of London, England
@ThreeUKSupport hi there. I cannot use any data on my phone when I am located at work in EC4M 7AW despite phone saying I have a reasonably good 4G signal. Seems to be fine elsewhere in London though.
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Andrew Keates
(@andrewkeates) reported
from
Merton, England
Incredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.
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aj
(@aqthelad) reported
from
Merton, England
@ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too
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lucy
(@gothtropical) reported
from
Islington, England
@ThreeUKSupport I restart my phone about 15 times a day and the signal just keeps dropping. It’s awful
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Adrian Musto
(@adeymusto) reported
from
Brentford, England
@ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.
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Naresh Vaneshwar
(@nrshq) reported
from
Croydon, England
Near West Croydon and the internet sucks @ThreeUK. @YouTube videos are suffering to load!!! 😠😠
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@LatinDJg @Three_Is_Broken @ThreeUK @ddyson3 @ThreeUKSupport I was waiting since August 2019, ust get them to allow you to cancel your contract without charge and walk away!
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Jason Sensation
(@thekinaton) reported
from
Lambeth, England
@ThreeUK where do I send my WiFi bill to. . Not had any issue 3g/4g today so had to pay for BTwiFi. Thanks @Ofcom @BBCWatchdog @Three_Is_Broken
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PelhamB
(@PelhamB) reported
from
Croydon, England
@ThreeUK you are literally the most incompetent mobile network. I returned a home signal box to you on Dec 18th, have provided proof of this TWICE by email and you have still sent me a bill for £75. This is the second time your Norwich centre have lost a returned signal box
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Morrall
(@MMorrall17262) reported
@dshensmith @ThreeUK Give them hell, pity you have just admitted they haven't caused you damage. Apply for something on credit, quick !
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Cat a tac
(@cattatackk) reported
@laura74580677 @ThreeUK @coopuk Ive seen a few posts like this recently about three. Thats so awful to do to people. I was going to switch later this year but i wont after i keep seeing stuff like this. Hope you get it sorted!
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Stef The Alter Nerd
(@StefAlterNerd) reported
@dshensmith @ThreeUK I left @ThreeUK because I also found their service to be severely lacking! Unfortunately I am not surprised you are having issues with them as well. I will be cheering you on from Yorkshire as you (legally) kick their ***!!!
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Brett Schofield
(@brett_1995) reported
@ThreeUKSupport When the problem is clearly something to do with the masts in this area. I’ll just say what I think it is is, it’s something to do with the backhaul between the masts! Live chat can’t find the problem, the engineers did something last time that temporarily fixed it as…
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M.L.
(@_Jac_11) reported
The @ThreeUK network has to be the worst network for mobile data I’ve ever encountered. Everywhere I go in the camper van, I try to connect, and it’s either crap or non existent. Check their site and they say ‘we are fixing a problem in this area’ - It’s every fecking area, ffs.
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ZenPowersGaming
(@ZenPowersGaming) reported
@dshensmith @ThreeUK ****, I have Three for my cell phone service. Damn it!
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Colin Samson
(@ColinSamso72723) reported
@dshensmith @ThreeUK I have the same issue with Vodafone. Left in March, paid up to April, and they are still sending me bills.
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James Garfield
(@jrbgarfield) reported
@dshensmith @ThreeUK I"d second the **** signal part. What's more, if you leave, you're then perpetually bombarded with calls from a myriad of different anonymous numbers offering you Three deals.
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EyeballKidd 4
(@Eyeballkidd4) reported
@dshensmith @ThreeUK I had terrible problems with them a couple of years ago when I cancelled my contract after the term was up. They called in a debt recovery company on a debt I didn't owe without warning.
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Ed
(@EddieBullseye) reported
@dshensmith @ThreeUK Once got a three phone some years back and handed it back to them within a week it was so bad.