3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (29%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Watford, Fulham, Hackney, Camden Town, Holborn, Islington, Tower Hamlets, Harringay, Hampstead, Feltham, Croydon, Acton and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| City of Westminster |
Phone | |
| Watford |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Brooke Colman
(@TheRealBrookieC) reported
from
Wandsworth, England
@ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!
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karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport whenever I phone three they do not help. Taking my money all the time
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Proindia
(@Proindia6) reported
from
Hillingdon, England
@ThreeUK why I am not getting full coverage in my house ..West London Hayes.. its shame on 5g network..not even 2g internet
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@three_broadband @NickHJBurley @ThreeUKSupport Don’t believe them — they said the same to me. I was getting 300Mbps and now can’t get 5G (they told me the same story about the network tool not being updated). Now barely getting 20Mbps on their 4G service, even though I’m on a 5G contract!
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Red Beard
(@Nickjames820) reported
from
Paddington, England
Right on time @ThreeUK @ThreeUKSupport the usual daily turn off of data services. It’s like clockwork. You’re a absolute joke of a company. Can no longer even provide the 0.65mbs service! Suppose turning it completely off makes no difference.
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@ThreeUKSupport Any issues in EC1M? Not getting any internet at all.
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport I am having to pay extortionate direct debit which I can’t afford and no one is helping me. Three is the worst company
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Natalie Turner
(@skippinginheels) reported
from
Camberwell, England
THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!
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Jason Bootle
(@mrbootle) reported
from
Lambeth, England
@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?
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GG
(@gg1613gon) reported
from
Islington, England
@ThreeUKSupport After trying online to cancel my contract (which didn’t work) on the 21st September I phoned you and after 25 minutes waiting finally spoke with you, asked to cancel the contract and was told it was cancelled.
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!
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Adem
(@adem_andress) reported
from
Wandsworth, England
Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?
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Jenny Chu
(@Jenny_Chu_) reported
from
Islington, England
@ThreeUKSupport 5g service out for 48 hours and counting in EC1 when will this get fixed? This is unacceptable, I’ve never had an outage this long before. Will you be crediting my account for the disruption?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew turner
(@Turner1984G) reported
@ThreeUKSupport having trouble with your mobile Internet. Getting a bit annoyed that my phone only seems to work on WiFi. Doesn't help a key worker going home when his ticket for travel require mobile Internet to work. Been happening for 4 days now ????
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🍀 Tidybhoy 🍀
(@TidyBhoy) reported
@charmaineparkin @ThreeUKSupport Says on their twitter they are having issues, no ****. Would be nice to get something from this after 2 days of no calls yesterday and texts today. We should get 2 days money back really. But it won't work like that hahah #GiveUsSomethingThree #Three
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Project Infantom
(@ProjectInfantom) reported
@ThreeUK It's not only that suddenly second day in a row my mobile data speed drops from 20mb ish to 2-3mb and poor latency...Don't tell me that its a poor signal cause my phone hasn't moved really last 2-3 weeks ;-)
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James A
(@planeoldjames) reported
@ThreeUK @ThreeUKSupport @ThreeUK I’m getting pretty frustrated with the service provided. I’ve just renewed with you and now you are advertising everything far cheaper than what I am paying. #unhappycustomer
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Ray Owen
(@RayOwen27617272) reported
@narendramodi Never trust Three mobile . Very untrustworthy company! @ThreeUK
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Hamaan13
(@hamaan23) reported
@ThreeUK @SamsungUK If you have enough signal strength to receive data
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Chris
(@chris_peacock) reported
@shreypuranik @ThreeUKSupport The advice is bloody poor though, it's a sledgehammer to crack a nut. Resetting the entire phone and its contents and set up should be absolutely be considered to be the final x10 thing to do.
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Catherine
(@Catandemilea) reported
@ThreeUK I'm having trouble with no Internet on a activated sim and only had contract for week
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Ray Owen
(@RayOwen27617272) reported
@ThreeUK Rating for Three customer service 0 out of 5. Broken promises. Staff uninformed about notes claimed to be entered on account by management staff!! Once calls end you’re still on contract to pay for zero service & nobody knows about previous agreements they promised by telephone.
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Becky Stone
(@Becky_Rhian) reported
@ThreeUK I am very unhappy with 3. I emailed a complaint on 7th January and nothing has been emailed or sorted.