3 (Three) outages and service status in Richmond, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent 3 (Three) outage reports came from the following cities: Ealing, Kensington, Hounslow, Southall, and Hammersmith.
| City | Problem Type | Report Time |
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Internet | 23 days ago |
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Internet | 1 month ago |
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TV | 1 month ago |
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Internet | 1 month ago |
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Phone | 2 months ago |
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Internet | 2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Christopher Whitton (@Whitton88) reported from Wandsworth, England@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
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🗺Nick (@bluemoonstar) reported from Hammersmith, England@Garryc0nn0r @ThreeUK Absolutely bunch of crooks and they know it! Charging for a service which they dont deliver!
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Sunny T (@Sunny_88_) reported from Ealing, England@ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!
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Depraved Acid (@DepravedAcid) reported from Hounslow, England@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
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Jason Ford (@jasonford1988) reported from Kingston upon Thames, England@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Andrew Keates (@andrewkeates) reported from Merton, England@samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.
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Elena Larkin (@ELarkin25) reported from Richmond, England@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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Aanteater_ (@aanteater_) reported from Kingston upon Thames, England@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
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Athletics Statto (@athleticresults) reported from Southall, EnglandAll I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!
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Athletics Statto (@athleticresults) reported from Southall, England@ThreeUKSupport Quite a busy time maybe because your service is so s%$t!!! I’ve been a 3 customer for a long time but get very very close to moving my phone too as well as cancel this crap mobile broadband!! It’s a fantastic service at 3am though!!!
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Jade Sharp (@jadesharp1992) reported from Richmond, England@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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E M M Y (@msemmyburrows) reported from Richmond, England@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Carmen Williams (@CarmenW16954852) reported from Wandsworth, England@ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare
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Chris Hampson (@chrishampson) reported from Wandsworth, England@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Mike🇪🇺🏴🏴🇺🇦🇬🇧 (@MikeM5517) reported from Worcester Park, England@ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact
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Roses Finds (@Roses_Finds) reported from Wandsworth, EnglandNow I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Geo (@geometric) reported from Kensington, England@lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want
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Chemmy Alcott OLY (@ChemmySki) reported from Richmond, England@ThreeUK terrible customer service and no loyalty to remaining customers 😡😡
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Luke (@Lu_uke) reported from Merton, England@ThreeUKSupport My phone is iPhone 11 Pro Max and my husband is the iPhone X max. Both of them with the same problem. Cmon, I’m regretting to made that contract with you guys!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ritchie Hanlon (@fourfor2ltd) reportedAs an existing customer @ThreeUK you are a disgrace! Finding out you been charging me £15 plus per month for 11 years for broadband! Yes my fault but could u not see it not been used and have the courtesy to contact me considering I have my mobile with you? Thieving !!!!
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Zee (@NaeGlow) reported@ThreeUK has to have the worst broadband
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𝙋𝙝𝙤𝙚𝙣𝙞𝙭🐦🔥| FREE PALESTINE (@phoenixmcx) reportedanyone else having issues with three internet atm @ThreeUK @ThreeUKSupport
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Alex Havoc (@HavocAgain) reportedIt's only fair that I say thanks to @ThreeUKSupport for getting service in Worcester back to something like normal(ish) after nearly a week of disruption. Although it would have been nice to have some form of communication about what was happening and why. @tomcollinsworcs
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huey freeman (@80iishh) reported@ThreeUK you will NEVER know peace. How can you be doing works in the area, not inform me but then tell me “it’s taking longer than usual” my payment will be taking longer than usual. These man are some cruffs.
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M 😎🏖👣🐧 (@MaxMgbrv) reported@ThreeUK Every time I get a spam call I’m going to send you an invoice for £5,000 for illegally selling my data Do something about all the spam calls? It’s 100% your fault - absolute shitshow for giving our numbers away to all these pieces of crap
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graham k roberts (@k_n_gk1970) reported@ThreeUK dont bother with this company, if you have a device plan, if you set up agreements, you pay the agreement an dthe this months device plan online in one go, you still fail the agreement somehow and still owe last months bill, clown company, i was with them since 2008 gonna leave
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Mark Finch (@markpfinch) reported@ThreeUKSupport shocking charge me £12 for 7 day European pass. Block it after 1 day for fair usage policy. Rude on support and tell me I have to wait to buy another pass as this one is active for 7 days. Leave me unable to use my phone for navigation in Europe! Scam!
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Rohit Kumar (@rohittkumarr28) reported@ThreeUK what a terrible service. The WiFi isnt working for more than a week now in Bermondsey area and you dont even have the decency to reach out with the details of by when the service will be back to normal. You dont even have a functioning Call Center.
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Matt🦻 (@Matts_Tweeting) reportedterrible signal service since @ThreeUK and @VodafoneUK merged. all networks have been crap with 5g never working and 4g being downgraded but this is ridiculous. signal checkers always say its fine. @SMARTYMobileUK uses 3 and i can't ever use what i pay for. #smartymobile