3 (Three) Outage Report in Richmond, Greater London, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (54%)
-
Phone (18%)
-
Total Blackout (17%)
-
Wi-fi (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, London, City of London, Islington, City of Westminster, Wandsworth, Ealing, Woking, Harringay, Croydon, Hackney, Hayes, Kensington, Hounslow and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport My upgrade is due in July and I’m having serious doubts about whether to renew with 3 after 8/9 years due to the terrible signal. Looking at your timeline this is happening in a lot of locations and 3 appear
-
Elliot Hughes
(@ElliotJH) reported
from
Camden Town, England
@ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.
-
Mark M
(@DrunkRes) reported
from
Camden Town, England
@ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...
-
Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
-
Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
-
Waleed Al-Zuhair
(@waleedtalzuhair) reported
from
Kensington, England
Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
-
James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
-
C
(@COCOCHAPZ_) reported
from
Ealing, England
@ThreeUK you lot need to fix up
-
𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
-
Gregory Mumford
(@gsmumford) reported
from
Wandsworth, England
@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
-
Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.
-
Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
-
Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
-
Griffy 🏳️🌈What fresh hell is this?
(@seaniegriff) reported
from
Camberwell, England
@ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?
-
Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
-
Dean Carr
(@DeanCarr15) reported
from
Camden Town, England
@ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting
-
Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere
-
Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
-
Raghunath S Iyengar
(@ragwhos) reported
from
Islington, England
@ThreeUKSupport Thanks for your help. I'll try tomorrow. Like I said I don't trust the IVR I got to today, but I've made a payment just in case and it did it has accepted it. I hope you could check it
-
𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Nick Lloyd
(@kentnicklloyd) reported
@ThreeUK Perhaps it might be because you don't appear to know how to run a phone network, just about every other ”major network" will give an eSIM to an existing customer without a problem, 3 says no you can't have one, I don't understand why 3 are stuck in the 20th century so much🫣
-
Nina
(@NinaJaneGunner) reported
@Fern_Britton @carr1e73 @ThreeUK That includes those that use the 3 network for example I and my family are with ID Mobile who use 3’s network and we didn’t get the alert either
-
Corry Littlefair
(@CozMicCozza) reported
@ThreeUK So you put my SIM plan up a crazy amount of 15%, then fail to send the government "Alerts"! I want a service provider, that provides a service - let me leave my crap contact, that has poor signal please!!
-
Rob
(@robwww) reported
@Dr_Jon @ThreeUK The Vodafone merger will help, give it a few months...
-
Safina Khan
(@SafinaKhann) reported
The emergency alert didn’t go out to the people (like me ) with the provider three @ThreeUK 🫥 #emergencyalert
-
John Michael Leslie
(@Dr_Jon) reported
I forgot about the Emergency Alert this afternoon... luckily being on @ThreeUK they didn't give me a shock but let me enjoy my afternoon in peace... Bit of a worry if a #ZombieApocalypse happens tho...
-
Zoe Somebody
(@ZoeSomebody) reported
I've had enough of 3, rubbish coverage, can barely have a conversation with people. Then today they couldn't even send me an effin emergency alert. And I pay for this #ThreeUK #EmergencyAlert
-
Andy B CP1905 🦅⚽️🏴🇬🇧🇺🇦🔴💙🦅🟢⚪️
(@AndyPBurton) reported
@SteveRiches4 @ThreeUK Exactly the reason that today was a TEST, so any issues could be resolved.
-
Kevin 🌍🏳️🌈🏳️⚧️ #ToriesOut #NoLGBWithoutTheT
(@polbikers) reported
@sarumbear @ThreeUK It’s their project. They should have had a project manager looking after it. I agree the companies that failed share responsibility for the technical fail. Bearing in mind other countries have had similar messaging for over a decade it’s a farce!
-
Maira Laumete
(@MairaLaumete) reported
@beccytad @ThreeUK Same here, no emergency alert in our house, kinda feel like we have missed out. We are with Three.