3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, Harrow, London, Epsom, Tower Hamlets, City of Westminster, City of London, Southall, Paddington, Camden Town, Southwark, Hackney, Hammersmith, Edgware and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Harrow |
Phone | |
| London |
Internet | |
| Croydon |
Phone | |
| Croydon |
Phone | |
| Epsom |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Rebooted, network off/on :(
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK morning is the service down at sw193Ax?
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Why I signed a new contract and got a 5G phone is now looking a non-optimal decision@- Perfomance has been terrible
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Ellie
(@EllieMB1) reported
from
Wandsworth, England
@ThreeUK is there an outage as suddenly phone has stopped working
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUK terrible signal everyday! You are ripping me off monthly
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Brent A. Martin
(@zeitgeistlondon) reported
from
Islington, England
@ThreeUKSupport @shahriarsabet We've been having same 5G broadband problems in north London for the last week. What's going on Three? This is obviously a major issue on your hands. Does @Ofcom need informing?
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Andy R Hessey
(@arhessey) reported
from
Brentford, England
@ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!
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Brent A. Martin
(@zeitgeistlondon) reported
from
Hammersmith, England
@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?
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Tall Steve TV
(@TallSteveTV1) reported
from
Hackney, England
@ThreeUK hey 3 can you sort out your 3G/4g data capacity/bandwidth around Stratford (London). Never have any luck whilst waiting for a train there, and I do it quite a lot. If you could pass on my feedback, thanks
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUK how on earth can my internet keep going down, and I get no support whatsoever?! What is going on?!!
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Matt
(@MattGiles1993) reported
from
Hillingdon, England
@ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?
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Brent A. Martin
(@zeitgeistlondon) reported
from
Paddington, England
@PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@jackocfc @ThreeUK I’ve been with them for years. 2006 I think 🤔 crap signal and customer service is terrible
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUKSupport internet has gone down everyday this week, was assured yesterday this would be sorted, now has gone again, what is going on?!
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Charlie ⭐️⭐️
(@Chaz_CFC) reported
from
Camberwell, England
@ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUKSupport Three are utter ****!
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Alex Dixon
(@alxdxn) reported
from
Camberwell, England
@ThreeUKSupport @cycleoptic Was working okay last night and this morning, but has gone down again in the last 10 minutes. Rebooted router.. still an issue. Can the technicians do whatever they've done before, again please?
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Douglas Washington
(@mackwashy) reported
@ThreeUK Forgot to mention the Apple App Store has the same functionality issues as Snapchat when on your data. Tick Tok… We all saw what happened to Facebook! I’m not alone…
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Sophie Ann Morris
(@samorris6182) reported
@ThreeUKSupport @Scandic_Voice This is all well and good telling us to use WiFi but when you have three as your WiFi it isn't helpful. @ThreeUKSupport should be providing us with credit on our bills. Three nights unable to use something which is evidently down to something your end isn't really acceptable
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Paul Rodgers
(@bigwazo) reported
@ThreeUKSupport @Ben_Chels Same problem here @ThreeUKSupport - given the noise all over the internet it seems to me more than a few people. How do we get better more frequent updates from the investigations..?
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steven mcphillips
(@stevemcphillips) reported
@ThreeUKSupport Hi Suzi. Just says no sim already swapped my sim to wife’s phone and still not working
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Andy Riley
(@SpandauBeret) reported
@ThreeUKSupport Thanks Suzi. We were told that our 3G signal is stronger than 4G, and we should try to connect to that manually. But that means that most devices can’t connect at all. We’re not in a remote location and other networks aren’t affected (end up tethering to work mobile 10hrs/day).
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K🤍
(@K170xo) reported
@ThreeUKSupport I’ve restarted my phone it didn’t work and my wifi is with three and it’s not working
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lisa lesley
(@LesleyLisa) reported
@ThreeUK Hi my daughters Snapchat not working on 4G for last 2 days? Is there a problem please?
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john jevons
(@ukcakeman) reported
@Zobo761 @ThreeUK We are having a similar issue, we have three broadband and we can’t load Netflix or Apple TV+ yet work fine on our phones EE connection.
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Rhys Lewis
(@rhyslew90) reported
@Netflixhelps Just found out it’s a @ThreeUK issue. Hotspoting off my @EE phone now.
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Dan 🥳
(@Danno__) reported
@K170xo @ThreeUK @ThreeUKSupport it’s only certain apps that are not working with Data. Others are absolutely fine. This tweet is coming from your data connection. Hope for a fix soon.