3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 01/10/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Paddington, Kensington, Hackney, Islington, Hammersmith, City of London, Waltham Forest, Croydon, Kingston upon Thames, Wembley, City of Westminster, Twickenham, Southwark and Stanmore.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomPaddington Phone
United KingdomLondon Total Blackout
United KingdomKensington Internet
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @ThreeUK just to let you know ive managed to move away from your utterly useless service and by doing so got 5 other friends to move. Might not mean much to you but im happy with my result so far! @Three_Is_Broken

  • andrewkeates Andrew Keates (@andrewkeates) reported from Merton, England

    Incredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @LatinDJg @Three_Is_Broken @ThreeUK @ddyson3 @ThreeUKSupport I was waiting since August 2019, ust get them to allow you to cancel your contract without charge and walk away!

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @SimSmithy @ThreeUKSupport @ThreeUK @Three_Is_Broken Yep! I got them down to 6 months free line rental but even that couldn’t stop me from leaving the worst phone provider in the uk!

  • kneeara Niara (@kneeara) reported from City of London, England

    @ThreeUKSupport I found out the reason , for some reason you deactivated my sim card before I received the new one which was being sent to fix my network issues. It meant no one at work could reach me all day and I could not make any call.

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    @efjaebe @ThreeUK EE customers have issues too. All networks have problems in dense areas where a lot of users are demanding higher levels of data than ever before.

  • gothtropical lucy (@gothtropical) reported from Islington, England

    @ThreeUKSupport I restart my phone about 15 times a day and the signal just keeps dropping. It’s awful

  • nrshq Naresh Vaneshwar (@nrshq) reported from Croydon, England

    Near West Croydon and the internet sucks @ThreeUK. @YouTube videos are suffering to load!!! 😠😠

  • Papadan96 Chief🇳🇬 (@Papadan96) reported from Tottenham, England

    It's mad how I have to call @ThreeUK every month to sort issues with my contract can't wait to change networks in march

  • bluemoonstar 🗺🇪🇺Nick (@bluemoonstar) reported from Hammersmith, England

    @mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.

  • thekinaton Jason Sensation (@thekinaton) reported from Wandsworth, England

    I'm sure @ThreeUK and @PayPalUK use save customer service handbook. Same old excuses.

  • thekinaton Jason Sensation (@thekinaton) reported from Lambeth, England

    @articeddie @JanetteMilligan @ThreeUKSupport @ThreeUK They are probably service update emails from @ThreeUK

  • andrewkeates Andrew Keates (@andrewkeates) reported from Merton, England

    @samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.

  • adeymusto Adrian Musto (@adeymusto) reported from Brentford, England

    @ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.

  • irbenji Ben Nuttall 🏳️‍🌈🚗⚡️ (@irbenji) reported from Paddington, England

    Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!

  • aqthelad aj (@aqthelad) reported from Merton, England

    @ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too

  • nshancock Nick Stephen (@nshancock) reported from City of London, England

    I’ve just spent 2 weeks in the USA using the @ThreeUK GoRoam and had perfect signal and fast 4G the entire time. I come back the the U.K. and revert back to the awful slow ‘4G’. Sort it out @ThreeUKSupport - you used the be great. Service in my own country is crap nowadays!

  • gundisalvus19 𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported from Paddington, England

    Hi @ThreeUK. Guys you need to improve your service, how is it possible to be at home (London Z2) "using the 4G" & I'm not even able to load Netflix on my phone. Honestly, I was considering upgrading, but with this service maybe I'll have to change provider. Thanks 🦾

  • LiamGNelson Liam Nelson (@LiamGNelson) reported from City of London, England

    @ThreeUKSupport hi there. I cannot use any data on my phone when I am located at work in EC4M 7AW despite phone saying I have a reasonably good 4G signal. Seems to be fine elsewhere in London though.

  • thekinaton Jason Sensation (@thekinaton) reported from Lambeth, England

    @ThreeUK where do I send my WiFi bill to. . Not had any issue 3g/4g today so had to pay for BTwiFi. Thanks @Ofcom @BBCWatchdog @Three_Is_Broken

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • amyjones19 Amy Jones (@amyjones19) reported

    Been on contract for phone my whole life, try to sign for a new one today with a perfect @ExperianExperts score, yet got declined by @ThreeUKSupport today even though I have nothing on my credit score??? Help!!!

  • Jdoreilly85 JDOR (@Jdoreilly85) reported

    Never ever trust the absolute liars @ThreeUK They lie through there teeth just to get you to drop legitimate reasons for complaint. Not fit for purpose!

  • Megfish2402 Megan Fisher (@Megfish2402) reported

    @ThreeUKSupport I tried to raise a complaint and he said there wasn’t anything he could do and sent me a link by text.

  • jimaxyn James (Bondo/Jimbob/Jimaxyn) Regan (@jimaxyn) reported

    Notice the lack of f*cks given by @ThreeUK both in their social media team and their utter garbage network.

  • tom_marzipan Tom (@tom_marzipan) reported

    @ThreeUKSupport Hi there. I can’t log in to my account. I’m using the correct password, but neither your app nor your site recognise it. When I try to reset the password, the email link arrives correctly, but I get an error message each time I try to choose a new one. Please fix!

  • kirstywoolven Kirsty Woolven 🎄 (she/her) (@kirstywoolven) reported

    @ThreeUKSupport and it's just really poor service, like I don't think I will be put through to the complaints team and that I'll be disconnected after an hour.

  • kirstywoolven Kirsty Woolven 🎄 (she/her) (@kirstywoolven) reported

    @ThreeUKSupport what do I gotta do to get a refund from you guys? Phone support don't provide support and live chat can't do anything either. Hopefully I don't get disconnected while being put through to complaints (again) 👍

  • nass_tt TT_Nass (@nass_tt) reported

    @ThreeUK customer service is absolutely appalling. Been on the phone for almost three hours nobody has taken my complaint seriously

  • sojuheart 🦦 (@sojuheart) reported

    @ThreeUK And besides, I can’t pay for a service that I have not legally received. Lmao!

  • kirstywoolven Kirsty Woolven 🎄 (she/her) (@kirstywoolven) reported

    @ThreeUKSupport What other methods are there to complain? I don't trust the live chat, the phone team don't support the new PAYG sims, all I can see is the online form that'll take 7 working days and by then I'm outside of the 14 day cooling of period y'know?