3 (Three) Outage Report in Richmond, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at 3 (Three)
3 (Three) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (20%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Paddington, Kensington, Hackney, Islington, Hammersmith, City of London, Waltham Forest, Croydon, Kingston upon Thames, Wembley, City of Westminster, Twickenham, Southwark and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Paddington |
Phone | |
| London |
Total Blackout | |
| Kensington |
Internet | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Ben Weaver
(@Muswell_Ben) reported
from
City of London, England
@ThreeUKSupport I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!
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gianluca giorgi
(@hal7474) reported
from
Tottenham, England
@ThreeUK @ThreeUKSupport still with no services after 20 hours. In this time in this conditions. You are the worst!
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Adiza Shardow 🇬🇭 🏴
(@adizadiva7) reported
from
Lambeth, England
Same here talk about bad timeline lol @ThreeUK
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@p_may @ThreeUK Well I did go into my app and realise I’m over on my minutes. Damn having to call the hospital etc. Must remember to use my work phone. 🤣
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serendipity247
(@Serendipity247) reported
from
Hillingdon, England
Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @luckyvoice @ThreeUKSupport A decent signal would be great or for you to actually respond to complaints and fix your coverage after months of poor service.
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUK I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!
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Kieran
(@kieranhistweets) reported
from
Croydon, England
Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @gid1975 News to me as a Three customer and NHS worker.
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David Ratcliffe
(@Edrat77) reported
from
Lambeth, England
@ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @katebevan Amazing. Haven’t been able to get a decent 4g signal since last year and @ThreeUKSupport and @ThreeUK just ignore it. Still put their prices up this month though. Classy.
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Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK
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serendipity247
(@Serendipity247) reported
from
Hillingdon, England
Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware
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Benoit Berthe Siward
(@TheSiward) reported
from
Lambeth, England
@ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!
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Jo Brianti
(@JBrianti) reported
from
Ealing, England
@ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained
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gianluca giorgi
(@hal7474) reported
from
Tottenham, England
Dear @ThreeUK @ThreeUKSupport I would like to thank you so much for having cut my services today. I spent one hour with an advisor to fix one of your administrative mistake. I was supposed to have my services back at 3pm. Still isolated! You are an insult towards your customers.
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James Street
(@JamesPhizKFC) reported
from
Kingston upon Thames, England
@ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Night 🏴
(@Nightpaws) reported
@videah_ @ThreeUK £6 per Mb is just insulting. Most phones use 90Mb a day just being switched on. Watching a short clip on twitter and you'd be £500 down the pan. That's a joke.
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Jade
(@MissJadium) reported
@EE I called your customer service line from abroad in the end and got it resolved. I didn’t realise that, unlike my bf’s network @ThreeUK who only offer 12gb 👎🏻, I can still use my full 100gb allowance whilst abroad with EE 👍🏻. He’s ran out so I’m hotspotting. Thank you!
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Squeaky
(@SqueakySays) reported
@ThreeUKSupport is there a problem with you issuing PAC? I thought all network providers had an obligation to reply to the 65075 text within minutes. Not fob you off…..
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Seonaid MacKay
(@OooPooLooMooZoo) reported
@ThreeUKSupport I recently bought an airtime contract with phone through Fonehouse and wasn’t happy with 3’s coverage so returned to Fonehouse well within 14 days to cancel the contract. Now 3 have sent me Pac code and final bill to cancel contract of £640. What has happened?
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littlenicky80
(@Little_Nicky80) reported
@ThreeUK trying to buy a data passport abroad, keep getting sent to the homepage, instructions say to turn off wifi to access the page to buy data passport…is..is this a joke??? I don’t HAVE internet access hence needing the data passport 😵💫😵💫😵💫#wtf #quest
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Seonaid MacKay
(@OooPooLooMooZoo) reported
@ThreeUKSupport Hi, I recently bought a co text with phone through Fonehouse and wasn’t happy so returned to Fonehouse well within 14 days to cancel. Now 3 have sent me Pac code and a “final bill” to cancel my contract of £640. What has happened?
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Sophie
(@sophiethesofa_) reported
@ThreeUK hi, I am in Spain and had put a spend cap&data roaming on to use my contract aboard. however even tho I am getting a Spanish network the internet does not seem to be working, I have reduced my cap as I’m quite happy to just use Wi-Fi (1/2)
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Cal
(@mullac78) reported
@ThreeUK my iPhone says no sim card installed. Which is not the case. I am now in the US with no phone or data!!!!! Please can you help?????
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irish ******
(@feck_fr_jack) reported
@ThreeUKSupport Hi. Little or no data in Weston Super Mate town BS23 2EF postcode, switched 5g to 4g no help and nothing at all from 3g even !!!
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Sophie
(@sophiethesofa_) reported
@ThreeUKSupport Hiya, managed to sort it now. I have an iPhone 13 and when I changed the settings by swiping down my phone it automatically changed but when I went in settings it override it. All sorted now :)