3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 12/13/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Southwark, London, Woking, City of Westminster, City of London, Hackney, Hammersmith, Kensington, Wandsworth, Muswell Hill, Hounslow, Morden, Croydon, Harringay and Hampstead.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomWoking Internet
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Yiewsley, England

    @ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

  • Jessieanna1975 JessieAnna (@Jessieanna1975) reported from Hillingdon, England

    @ThreeUKSupport waited all day for my upgrade to be delivered and it has not arrived. I have also not received a email telling me what time it should arrive like you said i would. I have phoned up your customer service twice and had no help. Disgusting service!

  • o0MattE0o Matthew John Earley (@o0MattE0o) reported from Yiewsley, England

    @ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...

  • geometric Geo (@geometric) reported from Kensington, England

    @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

  • gundisalvus19 𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported from Harrow Weald, England

    I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼

  • DAZZABRIODY Darren Briody (@DAZZABRIODY) reported from Islington, England

    @ThreeUK hi I’ve received post for a 3 account but the person named doesn’t live at my address can u help thanks

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @OliversSherbs @ThreeUKSupport They’ll blame your handset or sim and ignore the fact that their signal is virtually non existent in most of the country.

  • fevington Mike Fethers (@fevington) reported from Paddington, England

    Hi @ThreeUK let’s have an honest chat about how bad your service has become in the last two years. Poor or no 4G coverage across most of central and west London. Five bars but no actual data connection. Coverage maps that are just made up!

  • Willhide Will Hide (@Willhide) reported from Camden Town, England

    @catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England

    @ThreeUKSupport No updates ill just take it, its not working as your end.

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @ThreeUKSupport Outstanding customer service. Ordered your Huawei E557 with collections from your Wood Green store. Went there today they said it’s @ your Angel store. It’s not there either. Travelling when shouldn’t and now cannot work from home.

  • The_Photographr Imran ® (@The_Photographr) reported from Harrow Weald, England

    @CurlyTazzi @BelleDameFolle @ThreeUK @virginmedia I haven’t had anything but great service from them. Blistering fast internet speeds all the time and never an outage in 4 years. Must be your dodgy area.

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @taralawrence21 @Three_Is_Broken @ThreeUKSupport Yeah...leave @ThreeUK they are shit

  • KayceeThePrettY The Crazy Stewart Ukle Kaycee (@KayceeThePrettY) reported from Brentford, England

    Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .

  • QuantumCaza Alfie ☕ Coffee God (@QuantumCaza) reported from Islington, England

    So I can't pay my phone bill because the @ThreeUK site and app and phone number is down @ThreeUKSupport

  • geometric Geo (@geometric) reported from Paddington, England

    @ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭

  • StoilTimchev1 Stoil Timchev (@StoilTimchev1) reported from Camberwell, England

    @ThreeUKSupport I was over charged ina number of occasions so I paced a cap on my account. However I continued to get overcharged (x7 the amount) and when I rang to double check you never placed a cap for me. Then reassured me that you won’t charge me and 4 days later I got charged anyway

  • MarcoFitnessLDN Marco London (@MarcoFitnessLDN) reported from Camden Town, England

    @ThreeUKSupport THATS IS A STUPID ANSWR ! YOU ALWAYS HAVE THE SIGNAL BAR JESUS CHRIST !! But i can't make calls/ SMS / or data ! I'm sure but utter ridiculouse reply !!

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • liam040404 Liam (@liam040404) reported

    @BossBabyMK @Keir_Starmer @ThreeUK He did but never to provide them free like broadband, there is still costs involved. But yes before we even think of broadband they should of been first.

  • 1Adhughes Tony Hughes (@1Adhughes) reported

    @ThreeUKSupport Kirsty, I'd love to.... but the connection is so slow the link won't open

  • HenryS74730801 Henry S (@HenryS74730801) reported

    @Keir_Starmer @UKLabour @ThreeUK Your support for the teaching unions was lukewarm at best and non existent at worst. A lifelong Labour voter will no longer support an opposition that doesn’t oppose!

  • TheProleStar The Prole Star (@TheProleStar) reported

    @Keir_Starmer @ThreeUK Fast to support big corporations - nowhere when support for teaching unions was needed...

  • liam040404 Liam (@liam040404) reported

    @RegisteredHere @Keir_Starmer @ThreeUK PFI can be useful, the issue is the management of these contacts.

  • xits_aimee_ aimee🤍🦋 (@xits_aimee_) reported

    Never experienced worse customer service than @ThreeUK, been on the phone for 2 hours only to be passed around or the call to be ended with no one sorting the issue @ThreeUKSupport

  • weenerrr weenerrr (@weenerrr) reported

    @ThreeUK can’t connect to anything online when i’m not connected to wifi 🥲🥲 help me

  • yungnerevarine Click click (@yungnerevarine) reported

    @Keir_Starmer @ThreeUK Why are you begging for corporations to help instead of demanding a nationalised solution mate? Where's the leadership?

  • Kireiiiii3 Kirei (@Kireiiiii3) reported

    @Keir_Starmer @ThreeUK I could have sworn Kieth that your predecessor had a policy on this that wouldn't involve begging multinational corporations to help out of the goodness of their heart

  • sh33p_purple Karin van Dijk - Vos - Van Grafhorst (@sh33p_purple) reported

    @liam040404 @Keir_Starmer @ThreeUK Just making a point about privacy protection for families. Obviously I want the deprived to get as much help as possible, but there's another side to this. Direct gvnmnt aid (they have these data) so that people can pay the bill would be a better route.