3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 02/04/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Woking, London, Hackney, Hounslow, Waltham Forest, City of London, Kensington, Islington, Tower Hamlets, Croydon, Merton, Southall, Wallington and Southwark.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomWoking Internet
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomCity of Westminster Internet

Community Discussion

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3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Ak1fK Akif K (@Ak1fK) reported from Tottenham, England

    @ThreeUKSupport And I mean it’s been like this pretty much all of 2019. When I asked about it, I was told just to use 3G (and that I didn’t pay for 4G, that was an added bonus so I should use 3G for the better service - not really the best customer service interaction)

  • Taimsss Taimour (@Taimsss) reported from Camberwell, England

    @EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #

  • callender_mark Mark Callender (@callender_mark) reported from Kingston upon Thames, England

    5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken

  • verflucht Mr A$AP Verflucht Esq. (@verflucht) reported from Borehamwood, England

    @ThreeUKSupport I see. Just working backwards, I have no idea how this service signed me up. Research suggests that they have worked out a way to stealthily sign me up by embedding a sign-up form in YouTube ads. Which is insane itself. But you're telling me there is no way that I can tell...

  • CB_XIIIXVI C (@CB_XIIIXVI) reported from Islington, England

    @ThreeUKSupport Your connection is shit, your customer service is shit and your pricing is shit. If there’s any way to transfer my contract to EE tell me, I beg. Constantly having to put my phone on airplane mode and back to get internet is tiring.

  • danjmcdowell Dan McDowell (@danjmcdowell) reported from Hillingdon, England

    I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.

  • RBurnett348 Richard Burnett (@RBurnett348) reported from Hackney, England

    Not sure whether it's just @ThreeUK or whether it's the whole UK mobile network, but when I'm on a train into London and my signal keeps dropping out it feels a bit... pathetic.

  • jamesdevonport James (@jamesdevonport) reported from Lambeth, England

    @ThreeUK Your network now total garbage and never works. I’m off 🖕

  • miserablekings Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...

  • MabdiNur1 Mohamed Abdinur (@MabdiNur1) reported from Southall, England

    @ThreeUKSupport poor connection wondering to request an early termination

  • k1rtk Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • snaprails Don Constance (@snaprails) reported from Ealing, England

    @ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.

  • FedericaBurelli Federica 🐰 (@FedericaBurelli) reported from Islington, England

    @ThreeUKSupport It’s turned on, the sim in inside but the WiFi is incredibly slow. WhatsApp/Netflix/YouTube/basic google.. nothing works

  • _Aajl Aaron L. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@_Aajl) reported from Camberwell, England

    @ThreeUKSupport 2/3 max at any time, it's more the promise of 5g and it not being available that's the issue now

  • melaniemackuk Melanie Mack 🇪🇺🇬🇧 (@melaniemackuk) reported from Camden Town, England

    @ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!

  • danjmcdowell Dan McDowell (@danjmcdowell) reported from Camden Town, England

    @ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Camberwell, England

    @ThreeUKSupport Can you answer my question directly please. I wish to make a complaint and want to know how. I'm sick of repeating myself.

  • Whitton88 Christopher Whitton (@Whitton88) reported from Wandsworth, England

    @ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since

  • FrithFrith Fritha Hookway (@FrithFrith) reported from Camberwell, England

    Hi @ThreeUK I am continuing to receive bills for a mobile contract I cancelled 10 months ago. Can someone contact me urgently to rectify this. I am no longer a customer and would appreciate clearing this up.

  • ChoirOvation Standing Ovation Choir Ltd (@ChoirOvation) reported from Islington, England

    @Relish @ThreeUKSupport @ThreeUK Predicting advice of: Call customer service Reset your modem Take out the sim and clean it in your modem #overit #excuses #3mobile

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • CalvinPrince89 Buju (@CalvinPrince89) reported

    @ThreeUK a network that issues mobile handsets without thorough checks. A network ideal for online fraud. I have been a victim of @ThreeUK don’t be the next

  • iloveyuw2 Farra Ali (@iloveyuw2) reported

    @ThreeUKSupport No this has not been done my sim is up and running shocking service altogether but they wont blacklist my phone so therefor i dont have a mobile my insurance cannot take on a complaint until its black listed i have been in touch with the ceo

  • RMajor86 Richard Major (@RMajor86) reported from Basingstoke, England

    @theoelliott @ThreeUK Doesn’t help me now though. Can’t they put a new one up now

  • MaroDon14 @CFC MARO💙💙 (@MaroDon14) reported

    @ThreeUK @ChelseaFC @ChelseaFCW We won't forget how you treated us when we were in bad times

  • DaveBtwFIFA David Bytheway (@DaveBtwFIFA) reported

    @ThreeUKSupport why is it I never ever get 5G on my phone despite it being available in my area?

  • hellodanielle Danielle Cooper (@hellodanielle) reported

    @ThreeUK are there plans to support the LTE Google Pixel watch? Struggling to get much sense out of Live Chat

  • Dai_Evans_64 Dai Evans (@Dai_Evans_64) reported

    @ThreeUKSupport I had 6 contracts with you, three years ago, due to the poor signal in the BN43 area, both my daughter's left as they couldn't get a honest answer, I'll be doing the same also

  • CalvinPrince89 Buju (@CalvinPrince89) reported

    @Ofcom I have been a victim of ID theft. A mobile contract was opened in my name, can you please help? @ThreeUK

  • Kelvin_promax Ratio. ☄️ (@Kelvin_promax) reported

    @ThreeUK @ChelseaFC @ChelseaFCW Get ******** outta my club you bums

  • Dai_Evans_64 Dai Evans (@Dai_Evans_64) reported

    @ThreeUKSupport My contract ran out in August, It has taken me until now, to no longer rely on Three's 3G, 4G or 5G which I was promised in 2020. The signal has degraded so much in my area that now, enough is enough. I can only ask that other customers don't rely on your services in future