3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 12/05/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (34%)

    Total Blackout (34%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Hackney, Southwark, City of Westminster, Wandsworth, Muswell Hill, Hounslow, London, Morden, Croydon, Harringay, Hampstead, Datchet, Kensington, City of London and Sutton.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomSouthwark TV
United KingdomCity of Westminster Internet
United KingdomWandsworth Phone
United KingdomMuswell Hill Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • chappell_lewis Lewis Chappell (@chappell_lewis) reported from Camden Town, England

    @ThreeUKSupport I have no signal, sim no longer works. Can you look into this pls

  • BankerJase BankerJase 🇬🇧🇪🇺🏳️‍🌈 (@BankerJase) reported from Camden Town, England

    @PositiveLad @ThreeUK Vodaphone for me and their network is very good in the city

  • 13pms mayur shah (@13pms) reported from Brentford, England

    @kellymariekirk @ThreeUK @ThreeUKSupport Happened to me 2 days ago When I spoke to 3 they said it was not them my address got changed as well took 2 hours to get through to them to stop the account now waiting for a new sim after 15 years am so upset with the service and time it took

  • FedPoulton The Fed (@FedPoulton) reported from Wandsworth, England

    @ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.

  • PaulyKendrick Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @ThreeUKSupport Happily, but I don’t think there’s much point; it’s just a patchy network...

  • Andyforrest90 andy forrest (@Andyforrest90) reported from Kingston upon Thames, England

    @ThreeUK is the network down in kt3 i can't use my phone without Wi-Fi

  • bumpiegin Hayley Dulson-Hughes (@bumpiegin) reported from London, England

    @ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

  • M3lanieJC 🍉Melon 🍉 (@M3lanieJC) reported from Camberwell, England

    @ThreeUKSupport Yes, I’ve just checked that. I’m without a phone now, please let me know how you can resolve this. I’m able to go to my local store after work but only if they can help

  • NeilEvansRocks Neil A.Evans (@NeilEvansRocks) reported from Camberwell, England

    @8lettersuk @ThreeUK I cancelled Three after being properly evangelical about them for years: two issues bugged me they seem to rely on other people’s cells in central London many of which have long term faults and issues with billing, not being able to streamline the couple of accounts billing dates

  • BobCratchitt Andee Byford (@BobCratchitt) reported from City of London, England

    @acameron78 @ThreeUKSupport I had the same issue in Mexico two weeks back. I am interested in why.

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • Becksibee Becky Foster (@Becksibee) reported from Camden Town, England

    Definitely looking to come of @ThreeUK I’m fed up of bad internet. I thought it was my area but been in London last two days, usually good here but it’s been horrible. Got full signal. It won’t even load to check my data. You cant even be on Wi-Fi that.

  • glosuk68 glosuk68 (@glosuk68) reported from Hackney, England

    @ThreeUKSupport This number on your network is being used by accident claims spammers: 07462 074761.

  • FedPoulton The Fed (@FedPoulton) reported from Lambeth, England

    @ThreeUKSupport Tried that, doesn't work. Didn't expect it to, because this is not an overuse problem. Greyhound lane has been like this for years. It is obviously a weak/faulty signal. The local transmitter needs repairing/boosting. Please get it sorted. Thank you.

  • M3lanieJC 🍉Melon 🍉 (@M3lanieJC) reported from Watford, England

    No signal since approx 1900 @ThreeUK nothing unless Wi-fi is connected...

  • Scott9M Matty (@Scott9M) reported from Camden Town, England

    @ThreeUKSupport I keep getting calls from Belarus, never been there in my life

  • UsamaQureshy Usama Qureshi (@UsamaQureshy) reported from Paddington, England

    My data doesnt work in most of the cental London locations @ThreeUKSupport. Sent you number on DM.

  • justifyles Justin Fyles (@justifyles) reported from Hackney, England

    @ThreeUKSupport E8 goes in and out, and whenever I am near tall buildings, the signal also goes in and out :(

  • josh_the_tech Josh (@josh_the_tech) reported from Camden Town, England

    @ThreeUKSupport No issues here. Just tech chat

  • FedPoulton The Fed (@FedPoulton) reported from Hammersmith, England

    @ThreeUKSupport Fyi where I live in Streatham High Road I have no problems. Greyhound Lane is where my brother lives phone calls are problematic internet access is virtually non-existent

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • youre_mom696969 ur mom (@youre_mom696969) reported

    @ally_dawson2999 @ThreeUKSupport @snapchatsupport I was having same problem Someone here recommended me to *THESPYLORD* on instagram he helped me fixed it

  • _macca_pacca Macaulay (@_macca_pacca) reported

    @ThreeUKSupport my internet is only working on certain apps, never had an issue in this location with 5G before. Restarted my phone and turned my data off an on and no luck. All the apps seem to be the ones that are included in ‘Go Binge’, any ideas?

  • AmyAmymacmac Amy MacLeod (@AmyAmymacmac) reported

    @ThreeUK had a tablet contract for 24 months and have since cancelled this contract (well you haven’t on your end!!) now January (ended in December) and I’m getting billed for £67.00 and threatened with bad credit!? I’m cancelling my mobile as soon as I can. Shocking

  • henrycole Henry Cole (@henrycole) reported

    @ThreeUKSupport hi, I'm a 4G broadband customer. Is there any way to configure the Huawei B535 to use IPv6 on your network?

  • wiredfire WiredFire (@wiredfire) reported

    @ThreeUKSupport Your checker for Home 5G Broadband says I have 5G here, *but* your network coverage checker tells me for my house I could only get 5G outside. Home broadband is traditionally indoors, so which is it? I can't risk ending my current internet then finding 5G wont' work indoors.

  • alpherah Steve (@alpherah) reported

    @ThreeUKSupport Issue is persisting across 2x iPads, 1x iphone, 1x LG smart TV and a fire stick. So issue is still isolated to your network I’m afraid

  • erinsthought Erin (@erinsthought) reported

    @ThreeUKSupport Hey sorry I have another problem I have no paperwork or emails with the invoice number, mine was all set up via chat if that make any difference.

  • vindib_ Vindhya Buthpitiya (@vindib_) reported

    why is Netflix just not working on @ThreeUK? @ThreeUKSupport

  • AmyAmymacmac Amy MacLeod (@AmyAmymacmac) reported

    @ThreeUKSupport @ThreeUK 45 mins now and back on hold. The girl won’t let me talk to anyone else. She is awful! I’m so upset with this and double billed! I’m paying it to not deal with you ever ever again.

  • AmyAmymacmac Amy MacLeod (@AmyAmymacmac) reported

    @ThreeUKSupport I’m on the phone paying it right now. No evidence of my call apparently but I’m sure my phone I’ll will flag this up. I’ve been put on hold AGAIN. This is the worst customer service I’ve had and I’m swapping networks as soon as I can.