3 (Three) Outage Report in Richmond, Greater London, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (54%)
-
Phone (18%)
-
Total Blackout (17%)
-
Wi-fi (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, City of London, Islington, City of Westminster, Wandsworth, Ealing, Woking, Harringay, Croydon, Hackney, Southwark, Hayes, Kensington, Hounslow and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@three_broadband @NickHJBurley @ThreeUKSupport Don’t believe them — they said the same to me. I was getting 300Mbps and now can’t get 5G (they told me the same story about the network tool not being updated). Now barely getting 20Mbps on their 4G service, even though I’m on a 5G contract!
-
Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@ThreeUKSupport Just spent 20 minutes on the phone to your help. Really patronising advisor who kept saying “we just provide the SIM, we can’t comment on what speeds you’ll get”. He also said the previous advisor shouldn’t have said what speeds I could get in my postcode. What a shambles.
-
Proindia
(@Proindia6) reported
from
Hillingdon, England
@ThreeUK what happen in Hayes area .. bad bad signal.. not even 4g ... it was 5g before..West London..
-
Jon Warburton.
(@jon_warburton) reported
from
Lambeth, England
Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.
-
Brooke Colman
(@TheRealBrookieC) reported
from
Wandsworth, England
@ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!
-
Imran Maqbool
(@i_maq) reported
from
Hackney, England
I've been offered £5 off my phone bill to stay even though I've paid over £1,000 to @ThreeUK over the last 4 years for a barely functioning service being lied to that they'll fix the area faults...
-
Louise 💗💜💙.🖤
(@louise_b_91) reported
from
Tottenham, England
@ThreeUK can you please tell me why my signal is so bad even when I've got full bars? 🤔
-
GG
(@gg1613gon) reported
from
Islington, England
@ThreeUKSupport After trying online to cancel my contract (which didn’t work) on the 21st September I phoned you and after 25 minutes waiting finally spoke with you, asked to cancel the contract and was told it was cancelled.
-
𝕬𝖇𝖉𝖆𝖑𝖑𝖆𝖍 𝕯𝖆𝖓𝖐𝖔𝖋𝖆
(@Abdallahyd01) reported
from
Islington, England
@ThreeUK I want to cancel my sim subscription.
-
Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@ThreeUKSupport Any issues in EC1M? Not getting any internet at all.
-
Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
-
Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!
-
Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUK Do they support 5g? Come to think of it do they support data at all on your network?
-
Kevin Hogarth
(@KevinHogarth) reported
from
Ealing, England
@ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles
-
Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
-
Harry Robertson
(@HarryRobertson5) reported
from
Harrow Weald, England
@ThreeUKSupport So why can't you match my customer offer at £55 a month, only if I get a third contract out, why would I even want to pay £58 a month when my "customer exclusive offer is £55 a month
-
Imran Maqbool
(@i_maq) reported
from
Hackney, England
@ThreeUKSupport I need to hear what form of compensation will be available to me before I leave for a functioning network. @Three_Is_Broken
-
🍁🍂✨Lauren Victoria Rhodes✨🍂🍁
(@LaurenVRhodes) reported
from
Richmond, England
Oh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport
-
Kev Galvin
(@GalvinKev) reported
from
Lambeth, England
@ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2
-
Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Dan Stevenson
(@Danieloopspedro) reported
@ThreeUKSupport So I've lost a week on a data pack with no warning or heads up? What a waste of money, I understand issues)problems but not even a message to warn customers is poor form
-
sadbuttrue (he/him) 🇪🇺🇬🇧🏳️🌈
(@sadbuttrue) reported
Very disappointed with @ThreeUK customer service, with a very hard sell on additional contacts, supposedly as a valued customer. Wouldn’t take ‘No’ For an answer!
-
vrgc
(@vrgc) reported
@ThreeUKsupport Who can I email? You've been charging me £90 for months after cancelling my contract and receiving my phone. Now you're threatening me with debt collectors! Not cool. I can't do phone calls - your customer service suggests I google to find an email address... ???
-
Fearghal O'Reilly
(@fearghaloreilly) reported
@ThreeUK I cancelled my contract with you, I paid my final bill, and now you’re threatening to send me to a collection agency! I no longer live in the UK. I do not need a UK number. Why are you making it so difficult for me to cancel a contract I no longer need!
-
D
(@HereTooComplain) reported
@ThreeUK @billieeilish @LewisCapaldi For an extra £5 pcm I can get o2 unlimited I think. Wtf is three thinking putting their price up from £17 to £23 PCM? Your network is shite. I can't even ring people off three because the signal doesn't work. I can't use data because signal is shite.
-
Andy Littlewood
(@AndyLittlewood2) reported
@ThreeUKSupport are you having issues in the OL12 area? Total blackout on my phone. My broadband (5G) is also with you, but is currently working. Please don't have 5G issues else my students will not be happy tomorrow, as I will be unable to sort out tomorrow's lessons.
-
Andy Wright
(@andrewwright2) reported
@ThreeUK my connection has been switched off. No explanation. No arrears on account. People in shop can’t help. Apparently the team overseas that could help knocks off at midday UK time. Not much use. It’s now preventing me from accessing banking etc. anything you can do to help?
-
Jessica Milner
(@jessicamilnera) reported
@ThreeUKSupport hi I have been trying to get intouch with you for a month now. Via Twitter, phone, live chat, I even emailed the proofs email address and heard nothing back. I would like to escalate my complaint, I will be contacting citizens advice/legal advice.
-
Xanthe Clay
(@XantheClay) reported
@seb_cheetham Yup same issue today - @ThreeUKSupport worth mentioning this on the connection page? Chrome works, Safari doesn’t
-
Ash Hagar
(@hagar_ash) reported
@ThreeUK Thanks very much for putting my account into arrears after failing to take my direct debit for the 3rd month in a row. I’ve called every month to rectify this issue yet it still continues. Absolutely diabolical service!