3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Southall, Paddington, Camden Town, Southwark, Hackney, Hammersmith, Edgware, City of Westminster, Epsom, Croydon, Kensington, Islington, City of London and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Richard Crossan
(@crossan_richard) reported
from
Camberwell, England
@ThreeUKSupport Doesn't work on the Northern Line between Borough and Archway - no idea beyond that. Been working fine for years and stopped mid last week.
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Venkatesh Naidu
(@s_0_u_l) reported
from
Hounslow, England
@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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El Ceprino
(@pyoulou) reported
from
Croydon, England
@ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?
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Jo Higson MA
(@Jo_Higson) reported
from
Hillingdon, England
@ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?
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jac
(@JackieWarner13) reported
from
Lambeth, England
Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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Matty
(@Hempomatt) reported
from
Croydon, England
Why do you @ThreeUK tell there was good network coverage in Croydon ???
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Shane Collins
(@shanecollinsman) reported
from
Islington, England
What is the point of having lots of data if your coverage is so bad in LONDON 🤮 @ThreeUK
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?
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Sarah
(@eatsruns) reported
from
Tottenham, England
Had to stand on my doorstep in my shortie pyjamas this morning helping my learning disabled neighbour pay her @ThreeUK bill, because the man said he'd cut her off rather than wait until her support worker can help. She hadn't paid because she's just spent two weeks in hospital.
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Darren Woods
(@spinneywoods) reported
from
Croydon, England
@ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age
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Mark A. Keller
(@MarkAlexKeller) reported
from
Hillingdon, England
@ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.
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Mitch
(@Coastermitch) reported
from
Hammersmith, England
So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
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Spencer Millbery
(@SMillbery) reported
from
Harrow Weald, England
@ThreeUKSupport why is my 5G signal so poor?!?
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Matty
(@Hempomatt) reported
from
Wandsworth, England
I wish @ThreeUK would have told me they have terrible coverage in Clapham
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Rahel Bailie takes content operations seriously
(@rahelab) reported
from
Camberwell, England
Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!
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Oliver Collett
(@olicollett) reported
from
Ealing, England
Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges
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Matty
(@Hempomatt) reported
from
Croydon, England
Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere
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El Ceprino
(@pyoulou) reported
from
Croydon, England
Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK
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Coffee
(@QuantumCaza) reported
from
Islington, England
@ThreeUK please fix your connection man it’s so bad
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Iain
(@mriainmac) reported
@ThreeUKSupport Hello, I ordered a home broadband router but it didn’t work so I cancelled it. I have been told by a customer service that it was received on the 15th day and the system automatically generated a £10 pound bill but I didnt need to pay it. I am receiving constant texts.
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Jonny Coddington
(@jonny__dev) reported
@ThreeUKSupport No problem, thanks for the update. I'm a bit concerned about the 30 day money back guarantee, since I haven't had a chance to experience the 5g network yet. If the work takes longer to fix will I be able to have an extension? My order was placed on 10th April.
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Alexis
(@ciannegcx) reported
@ThreeUKSupport This is extremely annoying I’d there any other options for data abroad short term because £5 a day for something I only need for 10 minutes on top of an already £80 something bill is wild. I guess this is what 10 years of being a customer to a company gets you
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John Morris
(@Jonmoz) reported
@ThreeUKSupport after writing to cancel one of my numbers then speaking to an agent two months later you now inform me you are passing me to a debt collector yet the ball is still in your court . Smarten your customer service up.
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molly
(@molly_ayo) reported
@ThreeUKSupport hi, our WiFi keeps dropping in and out and won’t connect to larger devices (laptops & tv). Please can you help?
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Old Guy
(@BallsontheLine) reported
If there is a worse App / online mobile experience than @ThreeUK @ThreeUKSupport I would be very surprised. Horrendous. Who gets paid to design and manage it? Absolutely hopeless perpetual navigation journeys, login and logged out experiences. Pathetic.
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Tony Dobson
(@toneboy) reported
@ThreeUK Wrong handle, sorry! @ThreeUKsupport are you able to help with my question re applying a PAC code?
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Graham Chump ✝️✡️
(@QcNodding) reported
@SamLowryEsq @clim8resistance @ThreeUK Yes. TT is ****. Had them for a few years and they just got worse and worse.
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Shez
(@shezzone) reported
@ThreeUKSupport Husband has cancelled new Three contract within 14 days cooling off. He keeps getting messages saying he will be charged to cancel. Can he go into a Three shop to speak to somebody rather than over the phone? Contract was set up on the phone.
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Gavin Lawson
(@wizzardgav) reported
@ThreeUKSupport come on then what's wrong this time in YO25? No data signal yet again. Yes your website says there is an issue it always does. Over a year its said that. Time to move networks I'm so sick of this.