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3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Richmond, England

The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, City of Westminster, Harringay, Southwark, Tower Hamlets, Croydon, Hackney, Southall, Fulham, Hounslow, Wandsworth, Wembley, Islington, and Chertsey.

CityProblem TypeReport Time
Hammersmith Internet 2 days ago
London Total Blackout 3 days ago
City of Westminster Internet 5 days ago
Harringay Internet 5 days ago
London Phone 5 days ago
Southwark Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • crossan_richard
    Richard Crossan (@crossan_richard) reported from Camberwell, England

    @ThreeUKSupport Doesn't work on the Northern Line between Borough and Archway - no idea beyond that. Been working fine for years and stopped mid last week.

  • MarkAlexKeller
    Mark A. Keller (@MarkAlexKeller) reported from Hillingdon, England

    @ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.

  • rahelab
    Rahel Bailie takes content operations seriously (@rahelab) reported from Camberwell, England

    Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!

  • WalterDalySmit1
    Walter Daly-Smith (@WalterDalySmit1) reported from Camberwell, England

    I’ve had enough of @threeuk **** signal

  • MrJGTodd
    James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • QuantumCaza
    Coffee (@QuantumCaza) reported from Islington, England

    @ThreeUK please fix your connection man it’s so bad

  • MrJGTodd
    James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • s_0_u_l
    Venkatesh Naidu (@s_0_u_l) reported from Hounslow, England

    @ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three

  • Hempomatt
    Matty (@Hempomatt) reported from Croydon, England

    Why do you @ThreeUK tell there was good network coverage in Croydon ???

  • Hempomatt
    Matty (@Hempomatt) reported from Wandsworth, England

    I wish @ThreeUK would have told me they have terrible coverage in Clapham

  • eatsruns
    Sarah (@eatsruns) reported from Tottenham, England

    Had to stand on my doorstep in my shortie pyjamas this morning helping my learning disabled neighbour pay her @ThreeUK bill, because the man said he'd cut her off rather than wait until her support worker can help. She hadn't paid because she's just spent two weeks in hospital.

  • MartinCox0155
    Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?

  • MrJGTodd
    James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • MrJGTodd
    James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • JackieWarner13
    jac (@JackieWarner13) reported from Lambeth, England

    Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.

  • Jo_Higson
    Jo Higson MA (@Jo_Higson) reported from Hillingdon, England

    @ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?

  • edwarrditis
    Mark (@edwarrditis) reported from Hounslow, England

    Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth

  • MartinCox0155
    Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.

  • Hempomatt
    Matty (@Hempomatt) reported from Croydon, England

    Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere

  • shanecollinsman
    Shane Collins (@shanecollinsman) reported from Islington, England

    What is the point of having lots of data if your coverage is so bad in LONDON 🤮 @ThreeUK

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • kkmj_
    💙 (@kkmj_) reported

    no but do @ThreeUK want people to d*e? genuine question?? this has happened way too many times this year - people can't even call 999. AGAIN. everything is down, this is unacceptable.

  • BrooksBackBaby
    Bella Brook (@BrooksBackBaby) reported

    @ThreeUKSupport @HarlzLFC Data services are not working normally. Keeps going off.

  • _JamesN
    James (@_JamesN) reported

    @ThreeUKSupport I can’t make any voice calls and I’m trying to get through to my solicitor because I’m selling my house. WiFi assist isn’t working either. Your website says there are some issues. When will they be fixed please? GU11 2HQ

  • NaeBull
    NaeBull (@NaeBull) reported

    @ThreeUK Is it the case the Three Voicemail service has been hacked and a virus planted in the network? People claiming to represent Three as a company have been blanket calling customers for the past few days!

  • muhamma43226690
    muhammad ismail (@muhamma43226690) reported

    @ThreeUKSupport •“I can’t make any outgoing calls from my phone. Can you help me troubleshoot the issue?” •“Why are my calls not going through? I have signal bars, but the call drops immediately.” •“Every time I try to make a call, it fails or doesn’t connect.

  • dnicks84
    Darren (@dnicks84) reported

    @ThreeUKSupport good morning, my phone won’t let me ring out? Is there a known issue as I need my phone for work. If there’s an issue, do you have a timescale on when this will be fixed? Cheers Dar

  • VniqueB4
    Abdul Wahhãb (@VniqueB4) reported

    @ThreeUK Honestly, this is pathetic, already a rubbish network just getting worse.

  • incredibles2022
    Sindy (@incredibles2022) reported

    @ThreeUK hurry up and sort you network out!!! No voice calls Horrendous!!! @VodafoneUK

  • Cmdowns1878
    chris (@Cmdowns1878) reported

    @Cliffinkent @ThreeUK Still not working and I’m supposed to be having a phone appointment at midday

  • fekitcba
    Kris (@fekitcba) reported

    @ThreeUK hurry up and sort Ur network out, needing to make important calls and you guys have broken the voice.. not good guys