3 (Three) outages and service status in Richmond, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jun 24, 8:04 PM GMT+1.
- Internet (88%)
- Phone (13%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent 3 (Three) outage reports came from the following cities: Southall, Wandsworth, Hammersmith, Hounslow, Ealing, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Southall
|
Internet | 2 days ago |
|
Wandsworth
|
Internet | 3 days ago |
|
Southall
|
Internet | 6 days ago |
|
Hammersmith
|
Internet | 9 days ago |
|
Hammersmith
|
Internet | 9 days ago |
|
Hounslow
|
Internet | 17 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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eamorugby (@HoarseRoar) reported from Hounslow, EnglandCredit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou
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Roses Finds (@Roses_Finds) reported from Wandsworth, England@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, EnglandThank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
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PelhamB (@PelhamB) reported from Wandsworth, England@ThreeUKSupport I have had enough of this. Please provide me details of how to make an official complaint to OFCOM about this .
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Adrian Musto (@adeymusto) reported from Brentford, England@ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.
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Ellie (@EllieMB1) reported from Wandsworth, England@ThreeUK is there an outage as suddenly phone has stopped working
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Venkatesh Naidu (@s_0_u_l) reported from Hounslow, England@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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Mark (@edwarrditis) reported from Hounslow, EnglandHello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth
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🍁🍂✨Lauren Victoria Rhodes✨🍂🍁 (@LaurenVRhodes) reported from Richmond, EnglandOh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport
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sandra oneill (@sandraspeccy) reported from Hammersmith, England@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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lauren (@wanderlaurst) reported from Wandsworth, EnglandAbsolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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E M M Y (@msemmyburrows) reported from Richmond, England@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Chris von Eitzen (@digitaldownfall) reported from Merton, EnglandSo, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…
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Mitch (@Coastermitch) reported from Hammersmith, EnglandSo the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
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Deano (@BedTaker) reported from Richmond, EnglandFound another place where @ThreeUK’s data signal is absolutely ****! Best coverage my arse!
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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Waleed Al-Zuhair (@waleedtalzuhair) reported from Kensington, EnglandDamn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
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Mohamed Abdinur (@MabdiNur1) reported from Southall, England@ThreeUKSupport poor connection wondering to request an early termination
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Mark (@edwarrditis) reported from Hounslow, EnglandGood morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Tanzanian Terrier 🇬🇧🇹🇿🇺🇦🇮🇱 (@petronious) reportedYears ago , especially during at half time I, like many others had the same problem. But since the introduction of 5G I have no problems at all but I am guessing it is down to individual providers I am with @ThreeUK.
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Mark Bush (@mjb8028) reported@ThreeUK issue with new phone order and not getting anywhere with the live chat. Was ordered earlier in the week with the “Saturday All Day” extra charge however it turns out it was apparently attempted delivery on Thursday and Friday this week. You aren’t taking any
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Are You Ready? (@RealAreYouReady) reported@ThreeUK Why are your Indian customer service putting the phone down on me? Can i get a call back from an ENGLISH person please.
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Champersq 🇬🇧🏴🇬🇧🏴🇬🇧 (@Champersq1) reported@Benleo If you think that they’re bad, you haven’t tried @ThreeUK. I sometimes wake at 4am and cannot use the internet, I think I’ve cracked it and then it starts to buffer again 🤬
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woodland246 (@woodland246) reported@CBTwizard @MartinSLewis @ThreeUK Can you cancel the contract? For online/phone (distance) sales of mobile contracts, the cooling-off period is 14 days. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 apply, but some companies allow a longer period.
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D J (@DJ58949) reported@ThreeUK why is your 5G so bad? I never seem to have any form of signal, no matter where I am.
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Ailsa (@Ailsa56202286) reportedHas anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??
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naomi (@ROSS_G3LL3R) reported@ThreeUK is there a reason why I pay for unlimited everything and have paid for my go roam passes for you to not let me use them? Really helpful when I’m driving across Italy without anyway of mapping or googling locations. As a customer of 18 years I’m not very happy
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BritainAnon (@BritainAnon) reported@ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!
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jimmy (@jimmysunny85) reported@ThreeUK sold me a dodgey phone that now the battery swells and has basically become a bomb! I have told them this since August 2025 so nearly a year and they taking zero responsibility!! This is the customer service they provide as long as you pay them all is well!! Stay clear