3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Hackney, Hammersmith, Ruislip, Hampstead, Islington, City of London, Harringay, City of Westminster, Camden Town, Hounslow, Southwark, Wandsworth, Ealing and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| Hammersmith |
Internet | |
| London |
Phone | |
| Ruislip |
Phone | |
| Hampstead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Griffy 🏳️🌈What fresh hell is this?
(@seaniegriff) reported
from
Camberwell, England
@ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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chris froome+
(@floppyrubber) reported
from
Hillingdon, England
@ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help
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Sohail Ratansi
(@abstractNurban) reported
from
Harrow Weald, England
See data is down in the HA5 HA2 area typical @ThreeUK @Three_Is_Broken
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
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Gregory Mumford
(@gsmumford) reported
from
Wandsworth, England
@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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𝓞𝓖 𝓓𝓸𝓷 𝓜𝓮𝓬𝓬𝓪
(@OgDonMecca) reported
@ThreeUKSupport Thanks for the reply but sometime in the next 12 months don't really help me so if there not out by the time my contract is up (march) I'll be jumping ship as it would be nice to have fully functional watch
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Mr K
(@Gordon_Keenan) reported
Text Message just appeared on my phone telling me to get a booster shot! Hey @ThreeUK I don't want this garbage sent to me via your network, and consider this an invasion of my privacy! If I want something I'll buy or get it myself. Consider any more business to you gone now. #FO
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jsb74
(@jbayrshire) reported
@ThreeUK @samaritans Better get your fingers out north Ayrshire signal is absolutely brutal, keep saying fixing the lines aye nae bother that’s nearly 2 years you have been saying this
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Ben
(@Benjamhino) reported
@ThreeUKSupport Sorry Chris but the service has been non existent and I have been lied to so I am leaving
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nikki
(@nikki30012109) reported
@ThreeUKSupport @gavin_youds WHY IS UR DATA SERVICE SO SHITE MATE
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Lesley 🇷🇺🇮🇪
(@Lubilu44) reported
@ThreeUKSupport After talks with ministers, the UK’s mobile network providers – including EE, O2, Vodafone and Three UK – have agreed to deliver the messages to their tens of millions of customers.
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jamie hayward
(@jamie3984) reported
@ThreeUKSupport Oh dear. Can you give an approximate time line? I’m on a sim only plan so I may have to look into moving elsewhere. This would be a shame as I’ve been a customer for about 10ths now. 😢
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No Good
(@NoGood46453905) reported
@josephplanty @ThreeUKSupport No, they don't, they have to request it from the service suppliers. Three admitted giving our numbers above, your comment is pointless. Yes, they eavesdrop on calls and texts via GCHQ but they don't know the identities unless requested.
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Ev3tonian
(@Ev3tonian) reported
@ThreeUKSupport As a paying customer, under GDPR my data is only to be used for the purpose I pay for and agreed too. I never agreed for a third party to tell/advise you to text me. -Gary!
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I'm Yiannis
(@im_yiannis) reported
@asherfischbaum @ThreeUK Damn and I was considering to switch to three