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3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Richmond, England

The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, City of Westminster, Harringay, Southwark, Tower Hamlets, Croydon, Hackney, Southall, Fulham, Hounslow, Wandsworth, Wembley, Islington, and Chertsey.

CityProblem TypeReport Time
Hammersmith Internet 11 hours ago
London Total Blackout 1 day ago
City of Westminster Internet 3 days ago
Harringay Internet 3 days ago
London Phone 4 days ago
Southwark Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • londonpommie
    Paul N (@londonpommie) reported from London, England

    @ThreeUKSupport Never in the 13 odd years I've been a customer!

  • fuckinmoood
    Sarah (@fuckinmoood) reported from Camberwell, England

    @ThreeUKSupport ITS STILL NOT WORKING TELL ME WHY

  • george_hut
    unhappy_george (@george_hut) reported from Islington, England

    @ThreeUK full signal but nothing is loading in #FinsburyPark. No way to find which bus to take. Calling 333, verified and asked be verified again. Asking me my bank about no. No internet to visit my app. Just asking about the signal in the area. They couldn’t help me and hang up.

  • Becksibee
    Becky Foster (@Becksibee) reported from Camden Town, England

    Definitely looking to come of @ThreeUK I’m fed up of bad internet. I thought it was my area but been in London last two days, usually good here but it’s been horrible. Got full signal. It won’t even load to check my data. You cant even be on Wi-Fi that.

  • Vanessssaxo
    Vanessa. (@Vanessssaxo) reported from London, England

    @ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.

  • Scott9M
    Matty (@Scott9M) reported from Camden Town, England

    @ThreeUKSupport I keep getting calls from Belarus, never been there in my life

  • jdaykin
    Jerry Daykin (@jdaykin) reported from London, England

    @ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!

  • george_hut
    unhappy_george (@george_hut) reported from Islington, England

    @ThreeUKSupport This is a day too late. Meanwhile because of poor internet reception to central #London (#kingscross, #embankment and my area #FinsburyPark) I am switching to a different provider at the end of this month when my contract expires so I can resolve this situation.

  • charkellyalex
    charlotte (@charkellyalex) reported from West Molesey, England

    @ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service

  • zaradjiabouti
    ZARA (@zaradjiabouti) reported from Camberwell, England

    On the phone with @ThreeUK complaining about the service like every other day... I’m tired of this!!!

  • FedPoulton
    The Fed (@FedPoulton) reported from Hammersmith, England

    @ThreeUKSupport Fyi where I live in Streatham High Road I have no problems. Greyhound Lane is where my brother lives phone calls are problematic internet access is virtually non-existent

  • afs_inc_
    Alex / A•F•S (@afs_inc_) reported from Camden Town, England

    Wow @ThreeUK apparently your network is good for data - not in London it’s not. What a JOKE!! 🤣🤬🤣🤬🤣

  • NeilEvansRocks
    Neil A.Evans (@NeilEvansRocks) reported from Camberwell, England

    @8lettersuk @ThreeUK I cancelled Three after being properly evangelical about them for years: two issues bugged me they seem to rely on other people’s cells in central London many of which have long term faults and issues with billing, not being able to streamline the couple of accounts billing dates

  • ninepine
    Mike Fuller (@ninepine) reported from Banstead, England

    @ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.

  • glosuk68
    glosuk68 (@glosuk68) reported from Hackney, England

    @ThreeUKSupport This number on your network is being used by accident claims spammers: 07462 074761.

  • Claytoncast
    Paul Clayton (@Claytoncast) reported from Camberwell, England

    Having webchatted and e mailed their CEO David Dyson over a week ago @ThreeUKSupport response to my problem is to send another web chat link by text message. Customer service this is not! #hiwbadarethreeuk

  • KevinHogarth
    Kevin Hogarth (@KevinHogarth) reported from Camberwell, England

    @ThreeUK Shockingly bad experience. Still owed >£100 from April for handset never received. Spoken to 6 Reps. Cut off twice. Waiting time c1hour. Always the wrong person. Groundhog Day. Promised repayment. Still waiting. I want my money back!

  • BobCratchitt
    Andee Byford (@BobCratchitt) reported from City of London, England

    @acameron78 @ThreeUKSupport I had the same issue in Mexico two weeks back. I am interested in why.

  • FedPoulton
    The Fed (@FedPoulton) reported from Wandsworth, England

    @ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.

  • Alealejandro328
    Alejandro Patiño (@Alealejandro328) reported from Croydon, England

    @ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Justvibing_02
    Just_vibes (@Justvibing_02) reported

    @ThreeUK your service has been glitchy in islington for 2 days now but you want to increase rates

  • DannyBaroneHGV
    Danny Barone (@DannyBaroneHGV) reported

    @ThreeUKSupport I have NO signal and I have to wait another week... it was never brilliant but now it's positively none existent unless I climb a mountain... Just like being in the 90's when phones first came out... What are you doing about this..???

  • oxfordoli
    oxfordoli (@oxfordoli) reported

    Dear @ThreeUK, still waiting for a member of your management to call as promised. You’ve broken a contract on several levels, duty of care, performance, confidentiality to name a few. I’ve paid out my financial side. Don’t hide from me. Kaif from CC promised me a call today.

  • RebeccaOdd
    Rebecca Odd Fox (@RebeccaOdd) reported

    @DavidFisherFolk @ThreeUKSupport I've got a complaint with Three Business, because they mistakenly blacklisted my phone, and then didn't know they had done it. Result, I had to wipe every bit of data and app off my phone to try to fix it, when all they should have done is read their own notes and flip a switch.

  • Stormin_
    Mark (@Stormin_) reported

    @ThreeUKSupport I upgraded, paid a free. Was sent the totally wrong things, and when questioned it was because you didn't have the right things in stock. I said cancel everything and made my own plan. You've still charged me the fee, and for the wrong things.

  • mushkilly
    Bodie Broadus (@mushkilly) reported

    @ThreeUKSupport Hi Jade, all the above questions have already been checked and that is not the reason for the issue

  • Gytxs
    🇱🇹 (@Gytxs) reported

    @ThreeUKSupport Do you have a contact email for support by any chance?

  • Ombopikey
    Ric minton (@Ombopikey) reported

    @ThreeUK as a long serving customer I am disappointed with your insurance service. My nephew sent his handset to have screen replaced through insurance 4 weeks ago and still has not had his handset repaired. This is unacceptable.

  • moonpunk
    moonpunk (@moonpunk) reported

    @ThreeUK I've finally got round to terminating my contract with Three - their 4G data is often unuseable (despite having plenty of reception on my phone). Have gone to EE in the vein hope that I get a better service 🙏🤞

  • Kaoticken
    Kenny Cannon (@Kaoticken) reported

    @ThreeUKSupport have chatted in the past and am in the process of getting a new sim from Smarty (that's a pain in of itself) but the drop in service is unbearable. The Network Status has remained unchanged (through updates) for months without any explaination.