3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 03/04/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Croydon, Wandsworth, City of London, Kensington, Hammersmith, Southwark, Hackney, Paddington, Islington, Ruislip, Hampstead, Harringay and Camden Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomLondon Total Blackout
United KingdomWandsworth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • andywash Andy Washington 💙 🇪🇺 (@andywash) reported from Hackney, England

    Did you know that most phone companies limit calls to 2hrs? Not normally a problem but as I’m on hold for almost that long with @VirginAtlantic before they answer I got cut off 1 minute in! That’s 4 hours on hold for nothing, thanks to @ThreeUK @ThreeUKSupport

  • al3xjw Alex J Wood 🎨 🇪🇺 (@al3xjw) reported from Kensington, England

    @ThreeUKSupport @ThreeUK why is the signal so bad in London and Kent. Terrible. No reception or internet in so many places and so slow. Terrible service and no free roaming soon too. #fail #threepoorinternet #threeuk

  • RICHARDKINGCOTT Richard Kingcott (@RICHARDKINGCOTT) reported from Lambeth, England

    @ThreeUKSupport why does my phone not get a signal out and about in central London? Myself a couple of people I know are suffering the same lack of signal.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!

  • DogAteMyWookie Mr Wookie aka Cliff (@DogAteMyWookie) reported from Wandsworth, England

    Is @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. 🤔

  • UKGeocacher geocaching.uk (@UKGeocacher) reported from City of London, England

    Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!

  • scousemanblue Mark (@scousemanblue) reported from Paddington, England

    @ThreeUK @ThreeUKSupport Is there a problem supplying a 4g signal in the centre of London absolutely shocking

  • SSDP73 SDP (@SSDP73) reported from Spelthorne District, England

    @ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!

  • sarezale Ernesto Sarezale (@sarezale) reported from Islington, England

    Mifi from @ThreeUK not working at all for he at the moment at N19 - getting 0.27 Mbps if working at all - this is denial of service - will I be billed this month?

  • PositiveLad Tom PositiveLad (@PositiveLad) reported from Tottenham, England

    @ThreeUKSupport data seems to have gone down on both 5G & 4G on our home broadband. N22. Can you check this please? Have rebooted router.

  • whiterosetyke Keyth (@whiterosetyke) reported from Islington, England

    One day left of @ThreeUKSupport 5G broadband and lack of service for over 10 weeks now. Sky broadband comes tomorrow and Three are going to receive that box back in a million pieces. (Well definitely if I send with Hermes) @Ofcom avoid avoid avoid. #broadband

  • Cigleris Peter Cigleris (@Cigleris) reported from Wandsworth, England

    @colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • SheldonLT Sheldon Tarpey (@SheldonLT) reported from City of London, England

    @UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.

  • AJCox31 Alex James Cox (@AJCox31) reported from Lambeth, England

    @ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!

  • amydyfan1 amy dyfan (@amydyfan1) reported from Hillingdon, England

    @ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃

  • rowmeomeomeo mio ✨ (@rowmeomeomeo) reported from Paddington, England

    @ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?

  • MasterSystom Tom Gilchrist 🍂🎆🎇 (@MasterSystom) reported from Islington, England

    @ThreeUKSupport Yep haven't moved house yet. Have reset the router, the signal is good (90 on the test thing) but just naff speeds. And still no wired connection though I'm checking if that is a Windows Update error.

  • granty3333 Grant Nichols (@granty3333) reported from City of London, England

    @ThreeUK problems in central London with service ?? What’s happening??

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DanRockell Toenaldo (@DanRockell) reported

    @ThreeUK @TODDLAT **** off 3 you turncoat cowards.

  • TheLastHatGirl The Last Hat Girl (@TheLastHatGirl) reported

    @ThreeUKSupport I’m very, very stressed. No one will help me. It’s literally impossible to get through to you. I can’t call, Skype, message, login to app, login to website or live chat. Please help!!!!!

  • SimoneDonnelly Simone Donnelly (@SimoneDonnelly) reported

    @ThreeUKSupport Read it again! Ffs!!!! And officially day 13 with no network! Aaaaarrrrrggggghhhhh!!!!! I hate this network and can't wait to leave!!

  • TaylorConboy Taylor (@TaylorConboy) reported

    @ThreeUKSupport day 30 of 5g 'maintenance' IE speed throttling in SE4. Unusable service. Can you get in touch please? I need to speak with an actual human and not a 'live chat' human, who can't deviate from script.

  • GregBurrows7 Greg Burrows (@GregBurrows7) reported

    @TaylorConboy @ThreeUKSupport Damn, day 30,after day 10 I'll be pulling my direct debit!

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception

  • Dave96222542 Dave (@Dave96222542) reported

    @ThreeUKSupport I remember when you had a decent reliable service. Now your signal is shite. Constantly slow or even no service. Just do us all a favour remove three from the network completely. EE or any other network is way better than yours

  • adbalfour Alex Balfour (@adbalfour) reported

    @ThreeUK Most companies selling commoditised products try to pretend that individual customers matter. Not so Three which is, without a doubt, the worst UK mobile phone company. It is the Ryanair of digital. Ghastly. Even paying your bill is a hassle!

  • AndrewJFrizzell 𝔸𝕟𝕕𝕪 𝔽𝕣𝕚𝕫𝕫𝕖𝕝𝕝 ♻️ (@AndrewJFrizzell) reported

    .@ThreeUKSupport is there a problem with your app? My wife is trying to upgrade her phone but it jumps away from the page and goes to some sort of survey about her experience on the app. She’s given up for now, grumpy phone call tomorrow probably.

  • TheLastHatGirl The Last Hat Girl (@TheLastHatGirl) reported

    @ThreeUKSupport How do I get in touch with Three when 1. Two-factor authentication isn’t working, so I can’t login to website or app. 2. Live chat is not working. 1/2