3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 02/05/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Woking, London, Hackney, Hounslow, Waltham Forest, City of London, Kensington, Islington, Tower Hamlets, Croydon, Merton, Southall, Wallington and Southwark.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomWoking Internet
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • langolf Aleksandr Langolf (@langolf) reported from Ealing, England

    @ThreeUKSupport You didnt understand my complains. 1) you have bad equipment that cant scan every type of documents. 2) your offices dont have access to edit user info. Thats why your offices are useless. You should fix this.

  • ranjanmallya Ranjan Mallya 🇮🇳 (@ranjanmallya) reported from Croydon, England

    @ThreeUK Miserable customer service on #ThreeUK!

  • ranjanmallya Ranjan Mallya 🇮🇳 (@ranjanmallya) reported from Croydon, England

    @ThreeUK Getting through to customer service is a nightmare. It says the wait time is over 15 minutes now and so was the case with over the weekend.. Help!!!!

  • PelhamB PelhamB (@PelhamB) reported from City of London, England

    @ThreeUK I can’t even get your live chat to work your signal is so bad! This is the last straw. I want to leave now.

  • mercfan Graham H (@mercfan) reported from Hounslow, England

    @ThreeUKSupport evening, anyway I can block all calls from Italy, 3-4 calls a day, damn spam, block one and later call from another number #annoying #pissedoff

  • TatianaNantes Tatiana Nantes (@TatianaNantes) reported from Richmond, England

    @ThreeUKSupport decided to go with a contract, sim arrives today, 20min on hold and an idiot agent just refuses to proceed with transfering the number for no reason - now have 2 numbers none of which one works!! #sortitout

  • ranjanmallya Ranjan Mallya 🇮🇳 (@ranjanmallya) reported from Croydon, England

    @ThreeUK The customer service representative of yours mentioned I will not be put on music after 25 minutes wait but no, am on music yet again.. #ThreeUK

  • PelhamB PelhamB (@PelhamB) reported from City of London, England

    Yet again no @ThreeUK signal on London Bridge. Neither 3G or 4G work at all #NoServiceHere #NoSignalHere this is almost a daily occurrence

  • pauloajsilva captain odair ♆ (@pauloajsilva) reported from Lambeth, England

    I just can't wait to leave @ThreeUK! What a terrible service.

  • NwaanyiOwerre Oge bu ndu (@NwaanyiOwerre) reported from Camden Town, England

    Listen I’m ready to leave this nonsense network! @ThreeUK @ThreeUKSupport

  • life_of_nads Life of Nads (@life_of_nads) reported from City of London, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

  • mo_rashid25 Mo Mo Jo (@mo_rashid25) reported from Brentford, England

    @ThreeUK @PedroClarke1 Congrats on being the first @ThreeUK, however your network in London is pants now. You defo have the cheapest plans but now I know there’s a reason for it.

  • SE25cpfc SamB- Dysfunctional veteran. 👍🇬🇧 (@SE25cpfc) reported from Hammersmith, England

    @ThreeUK my contract ends next month, haven't been able to get a signal for ages. Your excuses was that the network has to many users. EE have promised me and shown me a strong signal. Goodbye

  • ONI_Assassin Adam ☁️ Jamal (@ONI_Assassin) reported from Hillingdon, England

    I suspect it may be time to move from @ThreeUK to @VodafoneUK as they don’t have #VirtualSim or #AppleWatch support, but the @ThreeUK #GoRoam plan is amazing. Decision later today. #NeedAllThree #PunNotIntended

  • ElodieMescam Elodie Mescam (@ElodieMescam) reported from Lambeth, England

    @ThreeUKSupport My bills... I have been trying to resolve it for 2 weeks now, writting on twitter, going to the shop etc. I want a refund of the data outside my subscription because i never been warned that I was outside and want to cancel my data boost

  • ChoirOvation Standing Ovation Choir Ltd (@ChoirOvation) reported from Islington, England

    @thatfreyr @ThreeUK The worse company ever. I had a business trip, went into the store to see if my tariff covered international calling data etc and I was reassured that it was all good. Next thing I know I have a £400 bill! It took months to get this resolved. Terrible company @ThreeUK

  • rwurehman Rana W U Rehman (@rwurehman) reported from Wandsworth, England

    @ThreeUKSupport no service since yesterday

  • ZolaVincente ℨ𝔬𝔩𝔞 𝔙𝔦𝔠𝔢𝔫𝔱𝔢 *𝔅𝔯𝔲𝔫𝔦𝔞* (@ZolaVincente) reported from Camden Town, England

    @ThreeUK have the worst service imaginable, my ex truly hated me for him to convince me to join this network 🙄

  • rwurehman Rana W U Rehman (@rwurehman) reported from Wandsworth, England

    @ThreeUKSupport no service whatsoever since yesterday on 3 different phones. No message or warning on web yesterday, but now says outage. Just ridiculous, I’ll be leaving very soon.

  • life_of_nads Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • CllrWalters Cllr Walters (@CllrWalters) reported

    I've been with @ThreeUK for years, but I'm going to have to switch provider. We have about 10 lines with them, but this unreliability means we can't continue. They want to charge an early cancellation fee. I think they're in breach of contract - they're not providing any service!

  • artglyn Glyn Goodwin FRSA (@artglyn) reported

    Hi @ThreeUKSupport how do we get your network to let phone calls actually to ring? After the network went down this seems to be a problem for all Three customers I have spoken to.

  • NickHackett2 Nicholas (@NickHackett2) reported

    @ThreeUK @ThreeUKSupport 07428348978 this number phoned me says its on your network. When I rung number it tell me number isn't recognised.

  • JustPatricia9 Confidence Activist (@JustPatricia9) reported

    @ThreeUK fix your internet in Manchester city centre or go fu") yourself I genuinely can't do this anymore

  • LimeyBits Alastair B (@LimeyBits) reported

    @ThreeUKSupport Have you brought the Caffe Nero codes down from 10k per week to ~1k per week? I checked Tues 9am and they were not available. Seems like it's "any coffee for £1 if you're quick on a Monday" rather than one a week now 😔 the one reward I actually used. Disappointed

  • miissinvisible Mai Kudi #EndSARS (@miissinvisible) reported

    Is there any network as useless as @ThreeUK ? I've moved cities twice & it's the same. There's no reception anywhere, resorted to WiFi only, even for calls. Where is their reception strong? Do I have to go to the moon? I'm paying for data that I can't use. This is frustrating!!!

  • TrainDriver1982 Dwain Driver (@TrainDriver1982) reported

    @ThreeUKSupport why is signal in North Bucks so dire atm

  • 1king1khan Z Khan (@1king1khan) reported

    @ThreeUK advisor Biriswanta I was speaking to on chat cancelled it because it was 8pm. As I am stuck in another country to resolve roaming and they cancelled on me. This is poor service from Three

  • siliconglen Craig Cockburn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@siliconglen) reported

    Wow @VodafoneUK support really is shocking isn't it. 20 mins on the chatbot and 20 mins with an agent, no warm handovers just to connect to the @ThreeUKSupport network they told me would be automatic. Shambles

  • philipwhiuk Philip Whitehouse (@philipwhiuk) reported

    @ThreeUK why do you allow spam calls claiming to be you from UK numbers on your network - 020 4604 5039