3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 02/13/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: City of London, London, Islington, City of Westminster, Wandsworth, Ealing, Woking, Harringay, Croydon, Hackney, Southwark, Hayes, Kensington, Hounslow and Waltham Forest.

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City Problem Type Report Time
United KingdomCity of London Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIslington Internet
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • astravolemova A. Stravolemova (@astravolemova) reported from Kensington, England

    Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • niallomalley Niall O'Malley (@niallomalley) reported from Kingston upon Thames, England

    @ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…

  • mrtimenglish Tim English (@mrtimenglish) reported from Ealing, England

    @ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    @ThreeUKSupport It was...yesterday. There was no network at all but I read you have had problems.

  • yhwhynot Joseph Joester (@yhwhynot) reported from Brentford, England

    OK my phone network is finally back, ****** pricks the lot of you @ThreeUK

  • Sunny_88_ Sunny T (@Sunny_88_) reported from Ealing, England

    @ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.

  • resoai Alexey (@resoai) reported from Camden Town, England

    @ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.

  • wallingford73 Jim The May Swan (@wallingford73) reported from Camberwell, England

    @vintageshimano @CycleMummy @PompeyCyclist @ThreeUK Sadly they can add missing charges to the period that the original invoice covered and either raise a credit note and rebill that period or issue an additional invoice for the missing charge.

  • Touring_Tech Nick Szewciw (@Touring_Tech) reported from Hillingdon, England

    @ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport It was due to your network being down which you know about

  • willjennings80 will jennings (@willjennings80) reported from Lambeth, England

    @respros @ThreeUKSupport Yeah. They said a few days ago there were issues, not heard anything since but mine keeps dropping also.

  • hal7474 gianluca giorgi (@hal7474) reported from Tottenham, England

    @ThreeUKSupport I thought it was yesterday... basically I have the same problems since May. thanks again!

  • wallingford73 Jim The May Swan (@wallingford73) reported from Camberwell, England

    @CycleMummy @vintageshimano @PompeyCyclist @ThreeUK That's pretty appalling customer service and any decent service provider should write that off and not bill you for it. But if it was a service that you received they are technically allowed to charge you for it. If you didn't receive it then they are not

  • joshmarston92 Josh (@joshmarston92) reported from Lambeth, England

    @ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

  • MartinWWalker Martin Walker (@MartinWWalker) reported from Kingston upon Thames, England

    @ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly

  • astravolemova A. Stravolemova (@astravolemova) reported from Kensington, England

    One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport

  • MartinWWalker Martin Walker (@MartinWWalker) reported from Harrow Weald, England

    @ThreeUKSupport I've turned it off, and put it on airplane mode. Still not working

  • akok9618 anam🍂🍁 (@akok9618) reported from Watford, England

    @ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • mike_mcilroy Mike McIlroy (@mike_mcilroy) reported

    @ThreeUKSupport Hi, is there an issue with broadband at the moment? I have no service at all, Sky, Ringdoorbell is down

  • mattconnect ✨🌟Mat🧣- rooting for the anti-hero🌟✨ (@mattconnect) reported

    @ThreeUKSupport just sent you a DM on outage in SE11 area

  • fearchangedme Ainee (@fearchangedme) reported

    anyone else’s wifi not working? @ThreeUKSupport

  • Chrissy_imc Christina (@Chrissy_imc) reported

    @ThreeUKSupport I’ve spoken to advisors several times over the past 12 months and issue still not resolved. Even had a new SIM card and new iPhone and still signal is awful…you used to be the best!

  • mrhurle Alex Hurle (@mrhurle) reported

    @ThreeUKSupport Thanks I’ve tried resetting everything. It’s actually my three broadband that is the issue which is main internet. Phone seems to be working fine which is on a different number.

  • bensassoon Ben Sassoon (@bensassoon) reported

    @ThreeUKSupport no data in North London / Herts this morning , but there is normal signal

  • bansal_karun KARUN BANSAL (@bansal_karun) reported

    @ThreeUKSupport There's been massive outage in Three network.I am from Stevenage area and multiple friends having same issue. What a start for Monday isn't it. Its hugely embarrassing guys. Pls sort it out ASAP.

  • Silvia07149922 therealsilvia (@Silvia07149922) reported

    @ThreeUkNews @ThreeUKSupport my broadband is not working and I have been on the phone trying to get to one of your agents for longer than 30 mins. When can I get someone to support me please? I love Dua Lipa but I really need someone to come to the phone.

  • Gallucks gallucks (@Gallucks) reported

    @ThreeUKSupport @ThreeUK my network coverage has completely disappeared for about 40 minutes now, is there an issue in north london?

  • mrhurle Alex Hurle (@mrhurle) reported

    @ThreeUKSupport network seems to be completely down in ct34ba. Is there a general issue?