3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 03/18/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Hackney, Paddington, City of London, Wembley, Mitcham, City of Westminster, Hammersmith, Edgware, Epsom, Harringay, Kensington, Fulham, Southwark and Southall.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomPaddington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • MattLCapon Matt Capon (@MattLCapon) reported from Camberwell, England

    @ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.

  • o0MattE0o Matthew John Earley (@o0MattE0o) reported from Hillingdon, England

    @ThreeUKSupport Issues at : UB7 8LZ 3G is little faster than 4G but when I'm at work RG12 1PU I get very good speeds. So don't want to turn off 4G

  • OllyNewport Olly Newport (@OllyNewport) reported from Camberwell, England

    @alexodam @benjamin_cook @ThreeUK @Three_Is_Broken I already have unlimited everything for £20pm, it's the issue of speed and reliability, probably over subscribed

  • keplerniko KeplerNiko (@keplerniko) reported from City of London, England

    @ThreeUKSupport Well that's nice to know I don't get any money back even though you're the one failing to uphold your end of the contract due to 'congestion.' Guess I'll have to find out if the ombudsman agrees. Yes - normally I got bumped to 3G automatically and even deliberately didn't help.

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from City of London, England

    @midasreturns @Three_Is_Broken @ThreeUK It’s more. Since Tuesday it’s been like that. And when you call they can’t help you or give you any explanation. No word about why & what is happening @ThreeUKSupport @ThreeUK

  • antoniodelafe Antonio de la Fe (@antoniodelafe) reported from Camberwell, England

    .@ThreeUKSupport I would like to know what is so wrong with data in your network. Often have only 3G and even when I have 4G reception data just doesn’t seem to work or works incredibly slow. I’m basically paying for data I can’t barely used or when used is unpractical …

  • davidmoritz David Moritz (@davidmoritz) reported from Camberwell, England

    In the centre of London and have another day of terrible coverage from @ThreeUK.

  • Lu_uke Luke (@Lu_uke) reported from Merton, England

    @ThreeUKSupport Oooo that’s the point, I live in CR42BA and it is terrible here. I work in SM45JD and, I don’t have words to describe how bad it is there. My husband was #O2 and I asked him to come to @ThreeUK he is complaining and saying it has been his worst decision ever to 📱

  • davidmoritz David Moritz (@davidmoritz) reported from Camberwell, England

    Well your customer service is like your service @ThreeUK. I’m off to @ee

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    @ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately

  • Jdunne9407uk John Dunne (@Jdunne9407uk) reported from Merton, England

    @ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from City of London, England

    @ThreeUKSupport It happens everywhere. I need to be connected to WiFi if I want to do anything. Tried switching off my phone few times. Still have no connection & network is not working at all

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    @ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately

  • gursharnkbassi gursharnkbassi (@gursharnkbassi) reported from Camberwell, England

    Seriously considering to change my network provider @ThreeUK is very slow... 😡

  • sarahjrose Sarah Rose (@sarahjrose) reported from Croydon, England

    Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔

  • vickiearl_earl Victoria Earl (@vickiearl_earl) reported from Hillingdon, England

    @ThreeUK absolutely shocking service on the phone. Trying to cancel an upgrade! The man kept me on phone 35 minutes, unable to understand me or me him! Unable to confirm it was cancelled, told me to call back in 2 days! Blood pressure at boiling point

  • uksov Barry (@uksov) reported from Camberwell, England

    @ThreeUKSupport why is your 4G so bad in central London, London Bridge and St Pancras area I have to drop the phone to 3G to get any data, you promote 5G, but you haven’t mastered the basics yet, when is this going to be sorted #timetoswitch

  • Lu_uke Luke (@Lu_uke) reported from Merton, England

    @ThreeUKSupport My phone is iPhone 11 Pro Max and my husband is the iPhone X max. Both of them with the same problem. Cmon, I’m regretting to made that contract with you guys!

  • Nomaan00 Nomaan Ali (@Nomaan00) reported from Wandsworth, England

    @ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • gaino92 Adam5efc (@gaino92) reported

    @ThreeUKSupport It's not just when I call it's when others call them too. I'm on a different network to yourselves

  • CalvinPrince89 Buju (@CalvinPrince89) reported

    @ThreeUKSupport I disagree, @ThreeUK have continued to hound me either for payment or return a handset I’ve never seen. 1st you can remove the default account on my credit file after you’ve looked at my case rather properly.

  • Dai_Evans_64 Dai Evans (@Dai_Evans_64) reported

    @ThreeUKSupport I have spent over 20 hours in the last 2 months, trying to get honest answers, I work in IT in R&D so I know the answers I was getting, were totally spurious, I would never recommend Three to a friend or colleague again and after over 15 years as a loyal customer

  • kingosticks kingosticks (@kingosticks) reported

    @ThreeUKSupport I tried webchat earlier, they couldn't help. But doesn't matter - it's nothing to do with network status or performance. I've changed my mind and that must be accepted as per your T&Cs. Bet I still have to argue this with your store staff but that's what you get with @ThreeUK

  • alisonallen31 alison allen (@alisonallen31) reported

    @ThreeUKSupport My husband is also on Three and has exactly the same issue which suggests there’s something wrong with your link or data passport isn’t where you say it is

  • kingosticks kingosticks (@kingosticks) reported

    @ThreeUKSupport Trying to cancel home broadband under the "30-day moneyback guarantee" but when I returned to the store where I got it from they told me they couldn't accept it without evidence I had been through troubleshooting with CS. Is this true? This isn't written anywhere.

  • vexedoldgeezer VexedOldGeezer (@vexedoldgeezer) reported

    Worst network. Do not join and waste your money. @ThreeUK

  • Steph__22 stephanie carroll (@Steph__22) reported

    @ThreeUKSupport any update on when the issue will be fixed in DN37 9JJ? You said 5pm Thursday but we still have no Wi-Fi

  • MarcAnt18732352 r (@MarcAnt18732352) reported

    @ThreeUK how do you explain that after my 24 month contract my signal with you is suddently weak to non-existent ??

  • chaz_6 🇪🇺 Chaz6 🇪🇺 (@chaz_6) reported from Dudley, England

    @ThreeUK does your new 5G business broadband product support #ipv6, and if so, what size prefix do you delegate?