3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 12/06/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (34%)

    Total Blackout (34%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Kensington, Hackney, Southwark, City of Westminster, Wandsworth, Muswell Hill, Hounslow, Morden, Croydon, Harringay, Hampstead, Datchet, City of London and Sutton.

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City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomKensington Wi-fi
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • PanxoSmart PanxoSmart (@PanxoSmart) reported from Camberwell, England

    @ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.

  • darthteddy Suren Perera (@darthteddy) reported from Hackney, England

    @ThreeUKSupport All good. Managed to get help on chat.

  • PanxoSmart PanxoSmart (@PanxoSmart) reported from Camberwell, England

    @ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!

  • james1980uk James Guiness (@james1980uk) reported from Tottenham, England

    @ThreeUKSupport I can't seem to login on the app as it says my password is incorrect and when I try resetting my password I never get the email to reset.

  • lens_wal Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    @ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service

  • PanxoSmart PanxoSmart (@PanxoSmart) reported from Camberwell, England

    @ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!

  • chrishampson Chris Hampson (@chrishampson) reported from Richmond, England

    @ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles

  • AmandaO100 MissA.O (@AmandaO100) reported from Lambeth, England

    @ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this

  • chrishampson Chris Hampson (@chrishampson) reported from Wandsworth, England

    @ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

  • AngelaBlacklaw Angela Blacklaw (@AngelaBlacklaw) reported from Harrow Weald, England

    @ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!

  • gerryn19 GerryC (@gerryn19) reported from Islington, England

    @ThreeUK you really do need to sort your customer service. 2 days & 2 hrs 11 mins & speaking to 7 different ppl later I don’t have a resolution. Why won’t you match my new BB deal to that of my friends, £17 5G 24 months? I’m trying to add an additional contract #3isrubbidh

  • stevejh1973 Steve Harrison (@stevejh1973) reported from Hackney, England

    @ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!

  • djprofile dj profile (@djprofile) reported from Hackney, England

    @ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    Yet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • AJCOVER27 AJ (@AJCOVER27) reported

    @ThreeUK I’ll be switching providers as soon as I get home today. I already got an EE sim last week because of the **** network. Will definatly be switching now

  • emmakirton Emma Kirton (@emmakirton) reported

    @ThreeUK So you’ve WhatsApp for business but not personal customers, let your business team know this cos they told me to start a personal WhatsApp chat but all I got was a Digital Assistant stuck on a loop, could not help. And yes I need to speak to both business and personal today

  • softlads ΞlZorillo 🇬🇧 (@softlads) reported

    Come on ThreeUK - have had no service since 8am !!!

  • f1lover75 Evonne O (@f1lover75) reported

    @ThreeUKSupport Phone network not working at E4 since 8am...

  • Cmdowns1878 chris (@Cmdowns1878) reported

    @Cliffinkent @ThreeUK Still not working and I’m supposed to be having a phone appointment at midday

  • Stephen80015020 Stephen (@Stephen80015020) reported

    @ThreeUK I was wondering if I could connect to Vodafone as a roaming network and call using it as you have now merged businesses?

  • BenStrudwick Ben Strudwick (@BenStrudwick) reported

    Is it just me or is @ThreeUK down? 🤔 @ThreeUKSupport

  • 01Southcoast Southcoast (@01Southcoast) reported

    @ThreeUK Would anyone notice? Signal is diabolical and despite having full bars of 5g, can’t open a single app or website.

  • NaeBull NaeBull (@NaeBull) reported

    @ThreeUK Is it the case the Three Voicemail service has been hacked and a virus planted in the network? People claiming to represent Three as a company have been blanket calling customers for the past few days!

  • kkmj_ 💙 (@kkmj_) reported

    no but do @ThreeUK want people to d*e? genuine question?? this has happened way too many times this year - people can't even call 999. AGAIN. everything is down, this is unacceptable.