3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 01/01/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Total Blackout (22%)

    Total Blackout (22%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Hackney, City of London, Waltham Forest, Croydon, Kingston upon Thames, Wembley, City of Westminster, Twickenham, Southwark, Stanmore, Woking, Hammersmith, Kensington and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomCity of London Phone
United KingdomWaltham Forest Wi-fi
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    Why do you @ThreeUK tell there was good network coverage in Croydon ???

  • rahelab Rahel Bailie takes content operations seriously (@rahelab) reported from Camberwell, England

    Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!

  • Jo_Higson Jo Higson MA (@Jo_Higson) reported from Hillingdon, England

    @ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?

  • SMillbery Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @ThreeUKSupport why is my 5G signal so poor?!?

  • Coastermitch Mitch (@Coastermitch) reported from Hammersmith, England

    So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!

  • JackieWarner13 jac (@JackieWarner13) reported from Lambeth, England

    Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.

  • crossan_richard Richard Crossan (@crossan_richard) reported from Camberwell, England

    @ThreeUKSupport Doesn't work on the Northern Line between Borough and Archway - no idea beyond that. Been working fine for years and stopped mid last week.

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK

  • olicollett Oliver Collett (@olicollett) reported from Ealing, England

    Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges

  • spinneywoods Darren Woods (@spinneywoods) reported from Croydon, England

    @ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age

  • shanecollinsman Shane Collins (@shanecollinsman) reported from Islington, England

    What is the point of having lots of data if your coverage is so bad in LONDON 🤮 @ThreeUK

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?

  • eatsruns Sarah (@eatsruns) reported from Tottenham, England

    Had to stand on my doorstep in my shortie pyjamas this morning helping my learning disabled neighbour pay her @ThreeUK bill, because the man said he'd cut her off rather than wait until her support worker can help. She hadn't paid because she's just spent two weeks in hospital.

  • Hempomatt Matty (@Hempomatt) reported from Wandsworth, England

    I wish @ThreeUK would have told me they have terrible coverage in Clapham

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.

  • QuantumCaza Coffee (@QuantumCaza) reported from Islington, England

    @ThreeUK please fix your connection man it’s so bad

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    @ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere

  • MarkAlexKeller Mark A. Keller (@MarkAlexKeller) reported from Hillingdon, England

    @ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.

  • s_0_u_l Venkatesh Naidu (@s_0_u_l) reported from Hounslow, England

    @ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • mandinov Martín Andino (@mandinov) reported

    @ThreeUKSupport Hi Jenn. Yes I am, have two sim cards and also broadband (i was with Relish). I spent 70+ mins on the phone yesterday with different colleagues of yours trying to fix the speed issues, doubt u can do much over twitter. I was tweeting more for other people to see

  • officialimicca imicca (@officialimicca) reported

    Sorry but @ThreeUK is becoming complete *** recently. I top up > no SMS confirmation, top up not completed after a day. I speak with customer service they are like 'maybe tech issues, sorry cant do anything'. What a joke, what happened to your service ? @ThreeUKSupport

  • EltonMcManus Elton (@EltonMcManus) reported

    @ThreeUK hi, is there any way of boosting my signal in the house? Moved into new house CO94JD and service is really poor. 1 bar 4G is the most I get and it still struggles to connect phone call, no chance of internet.

  • Kayleightaborr Kayleigh Tabor (@Kayleightaborr) reported

    @ThreeUKsupport why is my signal so bad today?! I’ve been going from 2 bars to none all day!

  • robcw58 Rob J (@robcw58) reported

    @ThreeUKSupport Is there a problem with logging in to accounts? I get - my3auth.text.generic.error Same happens if i click forgot password and reset.

  • officialimicca imicca (@officialimicca) reported

    @ThreeUK I am using the old app for this, I am old customer

  • bjhemmings Barry Hemmings (@bjhemmings) reported

    @ThreeUKSupport The issue is that there is an unexplained "Internet used over your allowance" charge so the network will not allow her to make a call. I have Lasting Power of Attorney, so should be able to discuss this with someone directly.

  • BasicallyZimbo Niaa 🇿🇼 || 🇬🇧 (@BasicallyZimbo) reported

    @ThreeUKSupport I have unlimited darts but every time I open clubhouse it’s on for 30 seconds and it closes. I’ve checked my phone and it isn’t the problem because on WiFi it works perfectly. What’s going on?

  • sumeet_firodia Sumeet Firodia (@sumeet_firodia) reported

    @ThreeUKSupport Unfortunately its not for single location I faced the issue in london, croydon and i stay in maidenhead

  • NeilCusack Neil (@NeilCusack) reported

    @ThreeUK do you guys support esims? Website says yes, your online customer service fella Tiago says no.. I want to know if I get an iPhone from you guys can I covert your sim to eSim and put my work @vodafone SIM card in it also for #DualSimAction