3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (33%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Hackney, Hammersmith, Kensington, Southwark, City of Westminster, Wandsworth, Muswell Hill, Hounslow, Morden, Croydon, Harringay, Hampstead, Datchet and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| Hammersmith |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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Now Hear This
(@NowHearThisUK) reported
from
Hillingdon, England
priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account
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Nomaan Ali
(@Nomaan00) reported
from
Wandsworth, England
@ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
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Wallis Day
(@wallisday) reported
from
Lambeth, England
No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately
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bog off tories
(@robbie_wallace) reported
from
Hackney, England
@ThreeUKSupport Don’t mean to bang on here but now I don’t even get signal in dalston. Would really prefer that you took care of existing customers and fixed existing issues before moving onto new projects. No point in me having data in my plan that I can’t use
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Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Dan McDowell
(@danjmcdowell) reported
from
Hillingdon, England
I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately
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Lifestyle Connoisseur
(@Soldoutpromoter) reported
from
Ealing, England
What have you guys done to the network @ThreeUK this is unbearable
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Dan McDowell
(@danjmcdowell) reported
from
Camden Town, England
@ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.
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Matt Capon
(@MattLCapon) reported
from
Camberwell, England
@ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.
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Alex Russell
(@ARussell_11) reported
from
Camberwell, England
@ThreeUKSupport I have a problem across half of London. Shambles to be honest
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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Christopher Whitton
(@Whitton88) reported
from
Islington, England
@ThreeUKSupport This was already done when I logged a formal complaint with your complaints team yesterday. Awaiting a “priority” call back from the technical team hopefully later on today
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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Aanteater_
(@aanteater_) reported
from
Kingston upon Thames, England
@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Knights
(@DaveK6969) reported
@ThreeUK Seriously sort your phone reception out. I’ve been with you 20yrs and it just never gets any better, its shockingly poor over a lot of the country and so unreliable.I pay over £100pcm and I can’t even make calls 90% of the time. Seriously time to sort it out, I t’s 2022
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Mark
(@edwarrditis) reported
from
Hounslow, England
Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth
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Justice In A Word
(@justiceinaword) reported
@ThreeUK I am a business customer and someone has fiddled with my account. Your customer care agent was useless!
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Rachel Briggs
(@RachelLBriggs) reported
@ThreeUK named their company after the average amount of hours it takes to upload 1 video. “Unlimited” data yet 0 signal no matter where I go 🤢 Worst company ever.
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Mentazm
(@mentazm) reported
@ThreeUKSupport Does nothing. The problem is at peak times too many people are using the internet in my local area and it slows it down - can you not increase the bandwith on EH6 local masts at peak times to compensate?
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Jay Riley 💙👻🧙🏻♂️🧟♂️🎮
(@ArkhamRe5ident) reported
@ThreeUKSupport Nope tried that, still getting internet drop outs and really weak signal, only 1 or 2 places I get constant signal but drop outs still happen
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Toni
(@Teenytinytoni1) reported
@ThreeUKSupport Again, we did that and was told to go back into the shop. This contract always missold to an elderly, vulnerable person, who is now unable to afford to eat, but never mind that aye? As long as three can keep charging her money.
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LunarSlayer | Lily 🇺🇦
(@NavaronePage69) reported
I've used a lot of different wifis in my life, including ones my parents thought was acceptable, school WiFi and a house full of 6 other idiots @ThreeUK takes the cake on being the worst out of them tho
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C
(@l0oK1nG) reported
@RePuBlIcGaMeR3 @ThreeUK @LatitudeFest I’m the same. Just spent ages in the phone trying to sue it out and they can’t even hear me! This network is a complete joke
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Toni
(@Teenytinytoni1) reported
@ThreeUKSupport We were taken round in circles apparently my 78yo mum had to be a computer literate, twitter user for them to help. She now cannot afford to eat.