3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 02/09/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Southwark, Hayes, Kensington, City of Westminster, Woking, Hackney, Hounslow, Waltham Forest, City of London, Islington, Tower Hamlets, Croydon, Merton and Southall.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomHayes Wi-fi
United KingdomLondon Internet
United KingdomKensington Wi-fi
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Mr1Elusive Mr  MovinSexi 🥃 Oct 18th (@Mr1Elusive) reported from Camden Town, England

    I wonder if @ThreeUK is going to give us some credit for this loss of service

  • willjennings80 will jennings (@willjennings80) reported from Lambeth, England

    @respros @ThreeUKSupport Yeah. They said a few days ago there were issues, not heard anything since but mine keeps dropping also.

  • akok9618 anam🍂🍁 (@akok9618) reported from Watford, England

    @ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service

  • MartinWWalker Martin Walker (@MartinWWalker) reported from Harrow Weald, England

    @ThreeUKSupport I've turned it off, and put it on airplane mode. Still not working

  • ApostlesBarber1 ApostlesBarberShop (@ApostlesBarber1) reported from Merton, England

    @ThreeUK My mobile internet still not working past 24 hours! Been with out internet 😡

  • MartinWWalker Martin Walker (@MartinWWalker) reported from Kingston upon Thames, England

    @ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    @ThreeUKSupport It was...yesterday. There was no network at all but I read you have had problems.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport It was due to your network being down which you know about

  • yhwhynot Joseph Joester (@yhwhynot) reported from Brentford, England

    OK my phone network is finally back, ****** pricks the lot of you @ThreeUK

  • resoai Alexey (@resoai) reported from Camden Town, England

    @ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.

  • niallomalley Niall O'Malley (@niallomalley) reported from Kingston upon Thames, England

    @ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @ThreeUK has provided the worst service i have ever experienced. Constant drop calls, no coverage and constant failed messages. Bye bye

  • astravolemova A. Stravolemova (@astravolemova) reported from Kensington, England

    One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport

  • hal7474 gianluca giorgi (@hal7474) reported from Tottenham, England

    @ThreeUKSupport I thought it was yesterday... basically I have the same problems since May. thanks again!

  • Touring_Tech Nick Szewciw (@Touring_Tech) reported from Hillingdon, England

    @ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.

  • joshmarston92 Josh (@joshmarston92) reported from Lambeth, England

    @ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫

  • Sunny_88_ Sunny T (@Sunny_88_) reported from Ealing, England

    @ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.

  • mrtimenglish Tim English (@mrtimenglish) reported from Ealing, England

    @ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JakeSut jake (@JakeSut) reported

    @ThreeUKSupport not getting any 4g or 3G in knutsford, same for other 3 users, is there a problem in WA16 ?

  • lukegwood97 TBDewy/Luke (@lukegwood97) reported

    @ThreeUKSupport Had no mobile data network for the past 3 hours since waking up for work. Any update on the issue and when this is going to be resolved?? Seems to be a country wide issue - a lot having the same error!

  • MistaSouth Ash (@MistaSouth) reported

    @ThreeUK Sort your customer service out and stop breaking the law by refusing to cancel my contract. You are on official notice of costs, so far your bill is £600. Absolute bunch of clowns , with no concept of contract law, or consumer rights .

  • parulsingh1995 Parul Singh (@parulsingh1995) reported

    @ThreeUK got absolutely no internet connection, phone is showing 4g and 3-4 bars. Entire run had nothing and reset network settings, turned mobile data on and off, restarted my. I've got 99BG out of 100GB left wtf is going on? Buzzing for my contract to finish in oct :)

  • JC_2011_ J A Clarke (@JC_2011_) reported

    @ThreeUK hi I can't connect to 4g in Manchester. There seems to be a network issue

  • mudendahanongwe Mudenda Handongwe (@mudendahanongwe) reported

    @ThreeUKSupport what’s going on with the network no data what so ever unable to use my hotspot for work ???

  • aaageo aaageo (@aaageo) reported

    @ThreeUK Have some @ThreeUK call handlers graduated from the Jordan Belfort/Wolf of Wall Street school of selling: utterly unethical? How can I speak to someone to lodge a complaint? Many vulnerable people out there will be taken advantage of by your call centre salesmen

  • capedjoosader the caped joo sader (@capedjoosader) reported

    @getzls @ThreeUK I have had no problem for 6 years a month ago reception started to get bad several times nothing. Company says it’s temporary congestion change to 3G only, makes no difference. About to upgrade

  • GreyWolfDesignz Alex 🇬🇧 🇩🇪 (@GreyWolfDesignz) reported

    @ThreeUKSupport The app doesn't work as it's the same issue as the website.

  • aaageo aaageo (@aaageo) reported

    @ThreeUK who can I speak to...? I had the misfortune of dealing with 2 very unethical call handlers: One was a salesman type. Other was the supervisor. I'd like to lodge a complaint because these guys are mis-selling and will dupe vulnerable customers to hit their sales target