3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, Ruislip, Hampstead, Islington, City of London, Harringay, Hackney, City of Westminster, Camden Town, Hounslow, Southwark, Wandsworth, Ealing and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Phone | |
| Ruislip |
Phone | |
| Hampstead |
Internet | |
| Islington |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Ernesto Sarezale
(@sarezale) reported
from
Islington, England
Mifi from @ThreeUK not working at all for he at the moment at N19 - getting 0.27 Mbps if working at all - this is denial of service - will I be billed this month?
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Richard Kingcott
(@RICHARDKINGCOTT) reported
from
Lambeth, England
@ThreeUKSupport why does my phone not get a signal out and about in central London? Myself a couple of people I know are suffering the same lack of signal.
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Grant Nichols
(@granty3333) reported
from
City of London, England
@ThreeUK problems in central London with service ?? What’s happening??
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SDP
(@SSDP73) reported
from
Spelthorne District, England
@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!
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Andy Washington 💙 🇪🇺
(@andywash) reported
from
Hackney, England
Did you know that most phone companies limit calls to 2hrs? Not normally a problem but as I’m on hold for almost that long with @VirginAtlantic before they answer I got cut off 1 minute in! That’s 4 hours on hold for nothing, thanks to @ThreeUK @ThreeUKSupport
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Tom Gilchrist 🍂🎆🎇
(@MasterSystom) reported
from
Islington, England
@ThreeUKSupport Also I'm talking about 5G Broadband so would imagine 3G congestion shouldn't be an issue 👀
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?
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Jonny_Milmer
(@Jonny_Milmer) reported
from
Camden Town, England
@ThreeUK why is your network in London so terrible these days? Full signal, 4G - no internet. I have forgotten the last time I was able to make a successful cellular call whilst in central London. How the mighty have fallen!
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Keyth
(@whiterosetyke) reported
from
Islington, England
One day left of @ThreeUKSupport 5G broadband and lack of service for over 10 weeks now. Sky broadband comes tomorrow and Three are going to receive that box back in a million pieces. (Well definitely if I send with Hermes) @Ofcom avoid avoid avoid. #broadband
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geocaching.uk
(@UKGeocacher) reported
from
City of London, England
Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!
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Mark
(@scousemanblue) reported
from
Paddington, England
@ThreeUK @ThreeUKSupport Is there a problem supplying a 4g signal in the centre of London absolutely shocking
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Mr Wookie aka Cliff
(@DogAteMyWookie) reported
from
Wandsworth, England
Is @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. 🤔
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Jimmyavenger 🇪🇺
(@Jimmyavenger) reported
from
Tottenham, England
Absolutely sick to death with @ThreeUK home broadband, amazing when we took it then as soon as 3 months passed it's been so poor and inconsistent we've had to take out extra data on our ee mobile packages in order to work and watch tv. Complaint incoming, we've had ENOUGH. 🤬🤬🤬
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!
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Tom Gilchrist 🍂🎆🎇
(@MasterSystom) reported
from
Islington, England
@ThreeUKSupport Yep haven't moved house yet. Have reset the router, the signal is good (90 on the test thing) but just naff speeds. And still no wired connection though I'm checking if that is a Windows Update error.
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amy dyfan
(@amydyfan1) reported
from
Hillingdon, England
@ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃
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Alex J Wood 🎨 🇪🇺
(@al3xjw) reported
from
Kensington, England
@ThreeUKSupport @ThreeUK why is the signal so bad in London and Kent. Terrible. No reception or internet in so many places and so slow. Terrible service and no free roaming soon too. #fail #threepoorinternet #threeuk
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Sheldon Tarpey
(@SheldonLT) reported
from
City of London, England
@UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.
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Tom PositiveLad
(@PositiveLad) reported
from
Tottenham, England
@ThreeUKSupport data seems to have gone down on both 5G & 4G on our home broadband. N22. Can you check this please? Have rebooted router.
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Alex James Cox
(@AJCox31) reported
from
Lambeth, England
@ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sammii Brown
(@sammiib420) reported
@ThreeUKSupport No, nothing at all, I've been in to the store repeatedly and they gave me the parcel number that shows it has been at the depot since 22nd of December. Been told its being delivered that day by customer services when I've called. I've missed out on an offer with Samsung due this
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danny watson
(@dannywatson011) reported
@ThreeUKSupport please help, I want to cancel my phone contract as it’s up now. I want to go to pay as you go but keep my number. How do I go about doing so?
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Wahid
(@WahidLatiff) reported
Think it might be time to jump on another network provider that actually works seeing as how @ThreeUK can’t seem to do anything right
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Michael Bates
(@MikeB237) reported
3/3 This was after an hour long chat with @ThreeUK customer support where they couldn't find any details of a current contract. Which obviously begs the questions, what am I paying for, why are their debt collection team chasing it and why can't I cancel it? Unimpressed.
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Jon
(@jonno56) reported
@ThreeUK I’m in Mexico and can’t buy data passport. Had no problem getting this in the past. 333 not working and live chat down. Terrible service!!! Please fix this for me as I am relying on your data passport to contact loved ones.
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Sammii Brown
(@sammiib420) reported
@ThreeUKSupport The best they advised was to cancel the contract and apply for a new one. But if I do that I end up paying £20 more per month for the phone, and I've lost out on the Samsung offer for £300, that I was eligible for after purchasing the phone when I did. I'm really unhappy 😭
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Wahid
(@WahidLatiff) reported
Think it might be time to jump on another mobile network provider that actually works seeing as how @ThreeUK can’t seem to do anything right
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Miss IG Geek (she/her) 🏳️🌈
(@MissIG_Geek) reported
@ThreeUK how do I get to speak to a human being? Do I have to threaten to cancel my contract? Phone menu has no option for this. Live chat closes when I choose ‘something else’ option. All I want to do is disable my voicemail FFS. Instructions on website are useless
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Chris Upton
(@Gingefingers) reported
@ThreeUK @SamsungUK 2 days now and now broadband signal and phone signal. Said it would be fixed today. Customer service is normally brilliant. I’m sure I keep getting the same stupid woman who doesn’t listen and understand what I’m talking about. WHEN WILL IT BE FIXED
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Holly
(@Hollyy_Butler) reported
@ThreeUKSupport pls help I’m trying to set up a new account with mobile number that is just for the handset (2 separate plans as upgrade was cheaper that way) but I don’t have access to the number I’m trying to make an account for