3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 02/06/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Woking, Hackney, Hounslow, Waltham Forest, City of London, Kensington, Islington, Tower Hamlets, Croydon, Merton, Southall, Wallington and Southwark.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomWoking Internet
United KingdomLondon Internet
United KingdomHackney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Chaz_CFC Charlie ⭐️⭐️ (@Chaz_CFC) reported from Camberwell, England

    @ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?

  • JustKellyC Kelly 💙 (@JustKellyC) reported from Islington, England

    @ThreeUKSupport internet has gone down everyday this week, was assured yesterday this would be sorted, now has gone again, what is going on?!

  • alxdxn Alex Dixon (@alxdxn) reported from Camberwell, England

    @ThreeUKSupport @cycleoptic Was working okay last night and this morning, but has gone down again in the last 10 minutes. Rebooted router.. still an issue. Can the technicians do whatever they've done before, again please?

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • JustKellyC Kelly 💙 (@JustKellyC) reported from Islington, England

    @ThreeUK how on earth can my internet keep going down, and I get no support whatsoever?! What is going on?!!

  • sandraspeccy sandra oneill (@sandraspeccy) reported from Hammersmith, England

    @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

  • farjulie Julie Farrell (@farjulie) reported from Croydon, England

    My friend and her husband have had no network for a week can you be off assistant please @ThreeUK

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Paddington, England

    You are wearing thin on me with your poor network coverage @ThreeUK Time for a change I think

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @ThreeUKSupport Three are utter ****!

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Lambeth, England

    @ThreeUKSupport Not good for a customer who buys the watch in the month of may

  • svenherold Sven Herold (@svenherold) reported from Wandsworth, England

    @ThreeUK any plans to finally roll-out e-sim support for Apple Watch?

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @jackocfc @ThreeUK I’ve been with them for years. 2006 I think 🤔 crap signal and customer service is terrible

  • EllieMB1 Ellie (@EllieMB1) reported from Wandsworth, England

    @ThreeUK is there an outage as suddenly phone has stopped working

  • TallSteveTV1 Tall Steve TV (@TallSteveTV1) reported from Hackney, England

    @ThreeUK hey 3 can you sort out your 3G/4g data capacity/bandwidth around Stratford (London). Never have any luck whilst waiting for a train there, and I do it quite a lot. If you could pass on my feedback, thanks

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    @ThreeUKSupport Well you obviously do as the phone picks it up - so you’re telling me to turn off 5G so I get a poorer service??? Was told network upgrades etc. Get your stories straight

  • arhessey Andy R Hessey (@arhessey) reported from Brentford, England

    @ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK morning is the service down at sw193Ax?

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    @ThreeUKSupport Rebooted, network off/on :(

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    @ThreeUKSupport Why I signed a new contract and got a 5G phone is now looking a non-optimal decision@- Perfomance has been terrible

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    I buy an @Apple watch series 6 GPS Cellular but my network @ThreeUK does not support the watch. I must be with the worst phone company ever

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Katebowler4 Kate bowler (@Katebowler4) reported

    @ThreeUK would love to know where you get off calling us liars. Horrendous service. Billed for a service we had cancelled. Proof sent the device was delivered as requested and call centre staff hanging up on us. See you in court.

  • srafiq1717 Saif Rafiq (@srafiq1717) reported

    @ThreeUKSupport I had to turn my phone and off and it’s now working fully but I never knew that til I tried it. Thanks Laura

  • oliviafarleyy Liv 🍒 (@oliviafarleyy) reported

    @ThreeUKSupport can you help with the above?

  • Missc881 Missc88 (@Missc881) reported

    @Keir_Starmer @ThreeUK Iv seen nurses kids being turned down for places but some kids have still been allowed in even though one parent is at home but apparently their partner is a "key worker" (works in construction)That should not be the case if one parent is at home. Us nurses etc need these places!

  • dazwil812 Daz (@dazwil812) reported

    @ThreeUKSupport Initially that there was no issues with the signal up here and after pointing out the inconsistency in mobile signal it took a while for them to recognise the issue.

  • IanIanb1976 Ian Bowler (@IanIanb1976) reported

    @ThreeUKSupport Your a joke.Mutually cancelled my contract in Nov due to coverage. Letter today to say I owed £32.60 in unpaid bills. Told was due to non return of router, I proved I returned it. Didn't want to refund me. 2 hours later I get a refund. Shocking customer service!

  • Folletto Erin 'Folletto' Casali (@Folletto) reported

    @ThreeUKSupport out of curiosity, would be a problem to play @GoogleStadia on the Unlimited 4G connection given the bandwidth consumption?

  • azngorl sophia (@azngorl) reported

    @ThreeUKSupport pls can u help me find someone who can help me on this? This is an honest misunderstanding & I dont even know how it happened. I think what has happened is unfair. If I was to actually run away+not pay I wouldn’t bother to reach 3 or open an account with your company in Austria!

  • JamesRobertFoto James Robert Foto (@JamesRobertFoto) reported

    @ThreeUKSupport Hi again. Why are you still having issues with broadband internet? Also if were to cancel contract, will you charge us for not fulfilling your contractual obligations regarding providing a service?

  • azngorl sophia (@azngorl) reported

    I’m literally a student + the fees they’ve charged me w/ r so high... I told them it slipped my mind during the pandemic to call my old phone provider 2 tell them I had wasnt able to come bk to uk.@ThreeUK @ThreeUKSupport told me they can’t help me +2 hire a solicitor to fix it?!