3 (Three) Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at 3 (Three)
3 (Three) is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (50%)
-
Phone (20%)
-
Total Blackout (19%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Southall, Paddington, Camden Town, Southwark, Hackney, Hammersmith, Edgware, City of Westminster, Epsom, Croydon, Kensington, Islington, City of London and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
-
Adiza Shardow 🇬🇭 🏴
(@adizadiva7) reported
from
Lambeth, England
Same here talk about bad timeline lol @ThreeUK
-
Mike Fethers
(@fevington) reported
from
Paddington, England
Hi @ThreeUK let’s have an honest chat about how bad your service has become in the last two years. Poor or no 4G coverage across most of central and west London. Five bars but no actual data connection. Coverage maps that are just made up!
-
Marco London
(@MarcoFitnessLDN) reported
from
Camden Town, England
@ThreeUKSupport THATS IS A STUPID ANSWR ! YOU ALWAYS HAVE THE SIGNAL BAR JESUS CHRIST !! But i can't make calls/ SMS / or data ! I'm sure but utter ridiculouse reply !!
-
Geo
(@geometric) reported
from
Kensington, England
@lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want
-
Will Hide
(@Willhide) reported
from
Camden Town, England
@catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.
-
Matthew John Earley
(@o0MattE0o) reported
from
Yiewsley, England
@ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...
-
The Crazy Stewart Ukle Kaycee
(@KayceeThePrettY) reported
from
Brentford, England
Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .
-
Darren Briody
(@DAZZABRIODY) reported
from
Islington, England
@ThreeUK hi I’ve received post for a 3 account but the person named doesn’t live at my address can u help thanks
-
Matthew John Earley BBC (hons)
(@o0MattE0o) reported
from
Hillingdon, England
@ThreeUKSupport No updates ill just take it, its not working as your end.
-
Alfie ☕ Coffee God
(@QuantumCaza) reported
from
Islington, England
So I can't pay my phone bill because the @ThreeUK site and app and phone number is down @ThreeUKSupport
-
Imran ®
(@The_Photographr) reported
from
Harrow Weald, England
@CurlyTazzi @BelleDameFolle @ThreeUK @virginmedia I haven’t had anything but great service from them. Blistering fast internet speeds all the time and never an outage in 4 years. Must be your dodgy area.
-
Stoil Timchev
(@StoilTimchev1) reported
from
Camberwell, England
@ThreeUKSupport I was over charged ina number of occasions so I paced a cap on my account. However I continued to get overcharged (x7 the amount) and when I rang to double check you never placed a cap for me. Then reassured me that you won’t charge me and 4 days later I got charged anyway
-
Ben Murray
(@Ben_Murray) reported
from
London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
-
Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@OliversSherbs @ThreeUKSupport They’ll blame your handset or sim and ignore the fact that their signal is virtually non existent in most of the country.
-
Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@taralawrence21 @Three_Is_Broken @ThreeUKSupport Yeah...leave @ThreeUK they are shit
-
Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @ThreeUKSupport Outstanding customer service. Ordered your Huawei E557 with collections from your Wood Green store. Went there today they said it’s @ your Angel store. It’s not there either. Travelling when shouldn’t and now cannot work from home.
-
Matthew John Earley BBC (hons)
(@o0MattE0o) reported
from
Yiewsley, England
@ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days
-
Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK
-
Geo
(@geometric) reported
from
Paddington, England
@ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Lu
(@LuSchmoo) reported
@tracyjones129 @ThreeUKSupport @AppleSupport would be able to help if you direct message them the device model and software version you are using through settings greater than general greater than about.
-
Amanda white
(@Amandawhitehse) reported
@ThreeUKSupport I’ve already done this 3 days in a row I was given a fault code I’ll give you it again I asked them to contact the Tecq team to find out what’s going on! Someone called me last night saying the problem is out in Dubai! Honestly this is ridiculous I need my phone for work
-
Deano
(@Deano_AFC_14) reported
@ThreeUKSupport hi I cannot login into my account as I used an old email account when I made it and haven’t got access anymore, I want a new contract with the same number can you help please
-
Claire Harris
(@ClaireH80332104) reported
@ThreeUK as normal your Internet has gone down again, you lie about the speed on your page!I'm sick of paying money out for a rubbish service!someone needs to contact me ASAP!
-
Glen Wakefield
(@glen34237337) reported
@ThreeUKSupport The problem is historic in our village. I just want to know if there are plans to improve the coverage in the village (Bottisham Cambs), in the short term. I understand there will be general improvements in Cambridge but asking for my specific village
-
Amanda white
(@Amandawhitehse) reported
@ThreeUKSupport It’s outrageous can’t get any data at all just not working! Someone has called me to say they’ve known about about a problem out in uae since before Christmas but it’s not fixed! Is this true? If so why is there no message on your website! I’ve been complaining since 27th Dec
-
Kate Edland
(@kodonnell82) reported
@ThreeUK help! I'm having trouble logging into my account on your app/website. Can someone look into this for me please?
-
Carolyn Brown
(@CarolynBrownCIO) reported
@ThreeUKSupport 3 mobile internet flakey NN11 for days. No internet or phone signal for hours yesterday pm --so i had no help in a medical emergency. I have to switch the router off for 5 minutes several times a day to keep internet going. It may come back or may not..
-
Dave Paterson
(@ethanhawk21) reported
@ThreeUKSupport trying to pay my bill but phones restricted . 07723914398. Phone will not even dial 333 . Please help
-
Deano2506
(@Deano25061) reported
@ThreeUKSupport Maybe just maybe the 3g mast is congested is because no-one on this area can access 4g. Doesn't take a genius to work out that correlation. Either Three are well aware of the issue and haven't fixed it yet or they're incompetent.