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3 (Three)

3 (Three) outages and service status in Richmond, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Apr 18, 10:40 PM GMT+1.
  • 85% Internet (85%)
  • 15% Phone (15%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, England

The most recent 3 (Three) outage reports came from the following cities: Hounslow, Southall, Teddington, Hammersmith, Fulham, Wandsworth, Wembley, and Kensington.

CityProblem TypeReport Time
Hounslow Internet 5 days ago
Southall Phone 8 days ago
Teddington Internet 16 days ago
Hammersmith Internet 18 days ago
Southall Internet 23 days ago
Fulham Internet 24 days ago

Nearby cities with recent reports

Hounslow

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • alessandrolnd
    𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England

    ...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport

  • mrtimenglish
    Tim English (@mrtimenglish) reported from Ealing, England

    @ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job

  • andrewkeates
    Andrew Keates (@andrewkeates) reported from Merton, England

    Incredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.

  • Roses_Finds
    Roses Finds (@Roses_Finds) reported from Wandsworth, England

    @ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.

  • chrishampson
    Chris Hampson (@chrishampson) reported from Richmond, England

    @ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

  • Whitton88
    Christopher Whitton (@Whitton88) reported from Wandsworth, England

    @ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since

  • DepravedAcid
    Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke

  • aanteater_
    Aanteater_ (@aanteater_) reported from Kingston upon Thames, England

    @miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK

  • MabdiNur1
    Mohamed Abdinur (@MabdiNur1) reported from Southall, England

    @ThreeUKSupport poor connection wondering to request an early termination

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

  • athleticresults
    Athletics Statto (@athleticresults) reported from Southall, England

    All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!

  • Gcrobb
    Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?

  • JamesPhizKFC
    James Street (@JamesPhizKFC) reported from Kingston upon Thames, England

    @ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !

  • gsmumford
    Gregory Mumford (@gsmumford) reported from Wandsworth, England

    @ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you

  • s_0_u_l
    Venkatesh Naidu (@s_0_u_l) reported from Hounslow, England

    @ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three

  • LaurenVRhodes
    🍁🍂✨Lauren Victoria Rhodes✨🍂🍁 (@LaurenVRhodes) reported from Richmond, England

    Oh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport

  • Cigleris
    Peter Cigleris (@Cigleris) reported from Wandsworth, England

    Seems @ThreeUK is down, unable to make calls

  • JBrianti
    Jo Brianti (@JBrianti) reported from Ealing, England

    @ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained

  • Lu_uke
    Luke (@Lu_uke) reported from Merton, England

    @ThreeUKSupport My phone is iPhone 11 Pro Max and my husband is the iPhone X max. Both of them with the same problem. Cmon, I’m regretting to made that contract with you guys!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MissKimKH
    Kimberley (@MissKimKH) reported

    @ThreeUKSupport why on Earth am I paying you so much money for unlimited data on 2 different devices when the internet is hardly ever useable?! Absolutely shocking service, I've been a customer for over 13 years and this is just diabolical lately!!

  • jamesma34307397
    james marshall (@jamesma34307397) reported

    @franchaela_x @ThreeUK @ThreeUKSupport Very rarely have issues but this week since Monday (bank holiday) been bad to say the least

  • MalfoyOrme83
    Malfoy Orme (@MalfoyOrme83) reported

    @ThreeUK I have had nothing but issues with my new phone. So I have returned it to the shop as I don’t want the same phone. Now I am having issues getting a new phone because you haven’t reversed the account and the credit check has failed. I am one unhappy customer.

  • beevers93
    Luke Beevers (@beevers93) reported

    @ThreeUKSupport I cannot go into enough detail on the issues I've been having with you. But apparently according to your customer service I ordered 1 SIM on a 2 for 1 SIM offer, which makes little sense. Despite actually using your "connect together" program.

  • AliceBurke98
    Alice Burke (@AliceBurke98) reported

    @ThreeUK I need help with a sim and roaming issue. Your online chat it repetitive and not solving the issue

  • LEE74656
    Lee (@LEE74656) reported

    Hi @ThreeUKSupport my dads lives in RG2 7hw postcode and can only use his mobile internet. Is there a problem with internet as it's taking ages to receive messages and can't call etc as it cuts out.

  • chrisbunnett
    Chris Bunnett (@chrisbunnett) reported

    @ThreeUK - I ******* hate your network. I haven’t called anyone but now you tell me can’t make a call ‘as I used up my balance!’ You are a bunch of crooks and thieves. Fuckwits.

  • AgutterMichael
    Michael Agutter (@AgutterMichael) reported

    @ThreeUKSupport please look into issues in S45 8JF area. No internet on data at all.

  • woodenscot
    Graeme (@woodenscot) reported

    .@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.

  • Jonesy3937
    andrew (@Jonesy3937) reported

    @ThreeUKSupport are there any problems in the Newport area? My daughter's I phone isn't connecting