3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Datchet, Kensington, City of London, Sutton, Southall, Southwark, Muswell Hill, Hackney, Hammersmith, Ealing, Fulham, Islington and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of Westminster |
Internet | |
| Datchet |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
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Matty
(@Hempomatt) reported
from
Wandsworth, England
I wish @ThreeUK would have told me they have terrible coverage in Clapham
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Oliver Collett
(@olicollett) reported
from
Ealing, England
Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges
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Darren Woods
(@spinneywoods) reported
from
Croydon, England
@ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age
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Rahel Bailie takes content operations seriously
(@rahelab) reported
from
Camberwell, England
Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!
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Richard Crossan
(@crossan_richard) reported
from
Camberwell, England
@ThreeUKSupport Doesn't work on the Northern Line between Borough and Archway - no idea beyond that. Been working fine for years and stopped mid last week.
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Sarah
(@eatsruns) reported
from
Tottenham, England
Had to stand on my doorstep in my shortie pyjamas this morning helping my learning disabled neighbour pay her @ThreeUK bill, because the man said he'd cut her off rather than wait until her support worker can help. She hadn't paid because she's just spent two weeks in hospital.
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El Ceprino
(@pyoulou) reported
from
Croydon, England
@ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?
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Coffee
(@QuantumCaza) reported
from
Islington, England
@ThreeUK please fix your connection man it’s so bad
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jac
(@JackieWarner13) reported
from
Lambeth, England
Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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Jo Higson MA
(@Jo_Higson) reported
from
Hillingdon, England
@ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?
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Mark A. Keller
(@MarkAlexKeller) reported
from
Hillingdon, England
@ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.
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El Ceprino
(@pyoulou) reported
from
Croydon, England
Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK
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Shane Collins
(@shanecollinsman) reported
from
Islington, England
What is the point of having lots of data if your coverage is so bad in LONDON 🤮 @ThreeUK
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Venkatesh Naidu
(@s_0_u_l) reported
from
Hounslow, England
@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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Matty
(@Hempomatt) reported
from
Croydon, England
Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere
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Matty
(@Hempomatt) reported
from
Croydon, England
Why do you @ThreeUK tell there was good network coverage in Croydon ???
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Mitch
(@Coastermitch) reported
from
Hammersmith, England
So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
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Chris von Eitzen
(@digitaldownfall) reported
from
Merton, England
So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…
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Spencer Millbery
(@SMillbery) reported
from
Harrow Weald, England
@ThreeUKSupport why is my 5G signal so poor?!?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kev
(@Kev43256272) reported
@ThreeUKSupport worst experience I've ever had with a company been waiting for a phone to be delivered everyday since the 9th and everyday when I contact three I get told it's coming tomorrow JOKE
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Kings Jon 🇳🇬
(@Kingsjon_) reported
@ThreeUKSupport @ThreeUK The staff that you have on your payroll that kept on giving such disgusting advice after I informed her SEVERAL TIMES that I’ve been shielding as I live with those with underlining health issues. Her name is Sheital. #ThreeUK #Fraud
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Beckyboo
(@Beckybo68668174) reported
@ThreeUKSupport Your web chat is never working as no one is available. When I try and go through the other way I get through to someone who promises to send it, but I never hear anything back.
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Steamhead (Dean Harrison)
(@steamheaduk) reported
@ThreeUKSupport Today customer services chat couldn't figure out where my order was but cancelled my order and put me through to sales to start again. It was sales that figured out what happened, and put a new order in for me which hopefully will arrive Friday 9 days late.
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Larry Ogden.
(@hifilarry) reported
Dear @ThreeUK - I’m locked out of my account, and I can’t find a way to get help.
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Elliott Philpot
(@Elliott_Philpot) reported
@ThreeUKSupport Didn’t hear anything but customer service have been lying to me the whole time about the delivery, have to go into store tomorrow and phone and they will have a resolution for me, if not store will try to sort something out
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h 👁️⃤ w
(@dodgytriangles) reported
@ThreeUKSupport I’ve been trying to call and live chat you but no response for over 20 minutes! I’m trying to track down a delivery that hasn’t turned up?
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Nichol Pope
(@nicholpope) reported
@threeuk upgraded a month ago & accepted iPhone 12 delivery as today, as no updates I called last night & told I will be texted this morning, this morning no text, called and told it will arrive today, didn't arrive. Now being I have to wait until the 30th! Communication sucks!
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SpankyMo
(@_SpankyMo) reported
@ThreeUK I'd recommend avoiding @threeuk all together. By far the worst customer service I have ever had... and I'm a @virginmedia customer so I know a thing or two about terrible customer service.
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Liam Cavanagh 🏳️🌈
(@liamhaswings) reported
@ThreeUKSupport hello, I seem to be having trouble logging into my app since I’ve changed to Pay monthly. I’ve reset my password but haven’t received an email. I’ve done this twice now. My password I had on my account before I changed doesn’t appear to work anymore.