3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Southwark, City of Westminster, Southall, Wembley, Hounslow, Islington, Hammersmith, Hackney, Chertsey, City of London, Fulham, Wandsworth, Paddington and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Phone | |
| City of Westminster |
Internet | |
| Southall |
Internet | |
| Wembley |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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♡leah
(@leaaCastle) reported
from
Islington, England
My advice for today would be. Never get a phone contract with @ThreeUK
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Brent A. Martin
(@zeitgeistlondon) reported
from
Islington, England
@ThreeUKSupport @shahriarsabet We've been having same 5G broadband problems in north London for the last week. What's going on Three? This is obviously a major issue on your hands. Does @Ofcom need informing?
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport Yeah you guys confirmed it yesterday but payment was taken today. And the service not working till late September. 🙄 I'm leaving you guys soz
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUK terrible signal everyday! You are ripping me off monthly
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUKSupport internet has gone down everyday this week, was assured yesterday this would be sorted, now has gone again, what is going on?!
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport My network and data has been down for days, your customer service team confirmed my payments would have 50% reduction due to the lack of service you have provided and you toom full payment this morning and my services would be back until the 22nd September
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@jackocfc @ThreeUK I’ve been with them for years. 2006 I think 🤔 crap signal and customer service is terrible
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Alex Dixon
(@alxdxn) reported
from
Camberwell, England
@ThreeUKSupport @cycleoptic Was working okay last night and this morning, but has gone down again in the last 10 minutes. Rebooted router.. still an issue. Can the technicians do whatever they've done before, again please?
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK morning is the service down at sw193Ax?
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Ellie
(@EllieMB1) reported
from
Wandsworth, England
@ThreeUK is there an outage as suddenly phone has stopped working
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Brent A. Martin
(@zeitgeistlondon) reported
from
Paddington, England
@PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.
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Charlie ⭐️⭐️
(@Chaz_CFC) reported
from
Camberwell, England
@ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?
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Tall Steve TV
(@TallSteveTV1) reported
from
Hackney, England
@ThreeUK hey 3 can you sort out your 3G/4g data capacity/bandwidth around Stratford (London). Never have any luck whilst waiting for a train there, and I do it quite a lot. If you could pass on my feedback, thanks
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Matt
(@MattGiles1993) reported
from
Hillingdon, England
@ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?
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Brent A. Martin
(@zeitgeistlondon) reported
from
Hammersmith, England
@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.
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Andy R Hessey
(@arhessey) reported
from
Brentford, England
@ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUKSupport Three are utter ****!
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUK how on earth can my internet keep going down, and I get no support whatsoever?! What is going on?!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ms_Me ✌ & 💚
(@Ms_Me_12) reported
@ThreeUKSupport I also got more Data and its a cheaper deal. I am a loyal customer, until my loyalty is thrown back in my face. Ignoring complaints lodged and repeating a script without listening has cost 3 my custom.
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Lord B.
(@Skiminski) reported
@ThreeUKSupport According to employee number three, a new sim is on its way. 4 of them told me it was a postcode issue, when I was having it across the country, and now employee number 6 says I have to go to Samsung. Someone is telling porkies.
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Michael Gapson
(@GapsonMichael) reported
@Ms_Me_12 @ThreeUKSupport I was able to recover my account with the help of @cyberbrainsecurity1 on Telegram and they were able to spy on my spouse account without him noticing I think they can help you out
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Daniel Ⓥ
(@Daniel_Eski) reported
@ThreeUKSupport God damn, it's been almost a month and STILL there is an issue with the network in my area. My contract is up on the 21st and i can't wait to get out of here.
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Pink le Cat. Confuzzled Reg Paeon.
(@pinklecat) reported
@ThreeUKSupport please provide your contact details for your legal department as I may have to take action against you soon due to your utter incompetence and outright refusal to fix what appears to be fraud.
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Joe Sparshatt
(@SpoeJarshatt) reported
@ThreeUKSupport hi there, I'm trying to update my postal address with you. Can't seem to do it via the app or website as "service is unavailable", any ideas?
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mazzystar81
(@mazzystar81) reported
@ThreeUKSupport I have no service....
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Matt Spracklen
(@MattSpracklen) reported
Hello @ThreeUK. I’m receiving fraudulent messages and emails every single day asking for ridiculous amounts of money for an account that isn’t mine. I’ve spoken to 4 Three advisors already and no one is able to help me. Is this my last resort before reporting you to Ofcom?
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Ms_Me ✌ & 💚
(@Ms_Me_12) reported
@ThreeUKSupport What would be safe and beneficial is for the account holder to have a one stop shop access to their accounts as they all vary in end dates and usage. Happy to take my money, not happy to help me out. I have had the same complaint for a while and complained but that was ignored
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BlueKite
(@BlueKit44114560) reported
@ThreeUK It’s happened again in less than 24 hours. Random@people calling me claiming they have a missed call from my number? You are my network provider and responsible for securing my line!