3 (Three) Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at 3 (Three)
3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Southall, Paddington, Camden Town, Southwark, Hackney, Hammersmith, Edgware, City of Westminster, Epsom, Croydon, Kensington, Islington, City of London and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Phone | |
| City of London |
Wi-fi | |
| London |
Phone | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened
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Nigel Thomas
(@Nigelsongs) reported
from
Lambeth, England
@ThreeUKSupport @smoferbell They always say that Sophie, but never deliver. Prepare to be constantly disappointed.
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted
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Namer Merli @ EGX Rezzed
(@AmetDj) reported
from
Wandsworth, England
@ThreeUKSupport No it hasn’t, but a 3rd attempt later on actually went through. So I’m now gonna see if Barclays can cancel the two previously-failed transactions.
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Lauren Turner
(@BabyfaceLau) reported
from
Croydon, England
@ThreeUKSupport Nope never! Very confused 😂
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Tommo61
(@El_Tommo) reported
from
Kensington, England
@ThreeUK So fed up at the lack of 3 coverage in S. London. 3 years of almost zero signal on Southern Rail between Wandsworth Common and Imperial Wharf
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog
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john
(@john41539411) reported
from
Ealing, England
@ThreeUK you keep on cold calling me on my mobile and land line I have nothing to do with you your a bunch of arseholes and stop cold calling and putting the phone down reported
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Pandora Lloyd Harvey
(@_Panz_) reported
from
Paddington, England
@ThreeUKSupport I've been a customer for years and years. Yes, WiFi calling and texting has been vital over the last few years, especially now on the TFL network. I'm disappointed that I may have to change to a different provider if you can't offer this service any longer.
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Pedro Lamas
(@pedrolamas) reported
from
Islington, England
.@ThreeUKSupport tells me the @ThreeUK InTouch app is being discontinued with no alternative to customers that have poor signal in their homes, unless we change to a new phone. I'm not happy with this and will consider changing both my phone and wife's to a different operator.
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Matt
(@mstarmatt) reported
from
Merton, England
Yet again completely blown over by the fantastic customer service with @ThreeUK 😃 #winning #customerservice #happycustomer #keepsmiling
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Lewis Nunn
(@editorlewisnunn) reported
from
Ealing, England
Absolutely fed up with @ThreeUK now...been with them for years and constant reception & data problems. Time for a change!
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juniperchick
(@juniperchick) reported
from
Hammersmith, England
Been a weekend of internet hell. Broadband’s broken. @ThreeUK 4G was really patchy to the point there was barely any connection. Still having problems. Please sort it out.
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ben leedham
(@JamAndHoney) reported
from
Lambeth, England
If I didn’t have @ThreeUK Wifi calling I’d be totally cut off. I’m on my second iPhone now and a second SIM and I still get ‘No Service’. The phone doesn’t find the network or the WiFi, so I have to go in to settings and reconnect. 5 min later, same thing. I give up. 😭
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Gabriel
(@GJ_B95) reported
from
Kensington, England
@ThreeUKSupport having newtork speed issues SW33DR
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Keri Hudson
(@keritweet) reported
from
Paddington, England
Sharing is caring: switching from @EE to @ThreeUK is the worst decision I’ve made so far this year - the signal is shocking 😬. Sorry EE, I’ll see you in 9 months xx
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🌈Andréia Fontoura🌈
(@andreiafontour4) reported
from
Camden Town, England
@ThreeUKSupport Of it was the other way around, and was in debt with you, you would make my life a living hell in order for me to pay the money I owe. You can’t just apologise, because it won’t fix the position you are putting me in!
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deano kerridge
(@famousdeano) reported
from
London, England
@j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been
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Mike curtis
(@Mikec81united) reported
from
Harrow Weald, England
@ThreeUK please fix esim for Apple Watch. Now Apple Watch series 4 has ecg I really want to get it but pointless if I can’t use it
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Yiddy
(@yiddyuk) reported
from
Hackney, England
@ThreeUKSupport I find that hard to believe given that this issue is ongoing for a few years now so let's sup with the excuses
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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ells
(@ellieredman94) reported
Hello @ThreeUK I’m not getting any signal at my house?? It’s usually so good 😭 is there any works going on??
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JitteryPinger
(@JitteryPinger) reported
@ThreeUKSupport just to make you aware, the issues has been on-going since November, I'm thinking of joining Three but this issue is leading me towards other operators, I've been and inspected the site and their is a new 5G site right next to it, this 'over-reaching' one should of been disabled
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majord
(@bodamianrapsody) reported
@ThreeUKSupport why is your website not taking card payments. We rely on your internet for home and work and it's appalling that your systems always seem to be failing. My bank says it's a problem at your end. No card seems to work.
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Halima Islam
(@HalimaIslam8) reported
@ThreeUKSupport Appalling customer service! I think I’ll be putting in a formal complaint on behalf of the customer
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JitteryPinger
(@JitteryPinger) reported
@EE and @ThreeUKSupport been a temporary mast 2Km away blocking signal from 3 closer masts (within 1km) terrible service for both networks due to this. New mast has been built and activated in that area but still the temporary one remains active.
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VH
(@OnlyVH) reported
@threeuk @ofcom why customers of three are not receiving text messages, from non three;from Hmrc,nhs, my bank etc.Three says a known issue, begs the question why allowed for so many days for many customers;apparently if a number has been ported many years back, issues! Seriously?
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DJ
(@DarrenJohnson_) reported
@ThreeUKSupport Yes got a 5G device samsung s21, can connect to o2 mast no problem, 5g setting is on, found out from a neighbour you are doing upgrade work to that mast is that correct amd when will it be finished please ?
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Sophie Olivia (Ali)
(@SophieOliviaAli) reported
@ThreeUK Instead of giving away silly prizes perhaps you could resolve a x 4 month issue for someone who has been with you for over 10 years? We need a manager to call us not 100 customer service staff who pester us with x6 calls a day and do nothing to resolve issues
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Zoe Stevenson
(@zoeestevenson) reported
@ThreeUKSupport @lochaber15 I'd like help with mine as apparently my area has had limited coverage for the last year os I was told by chat and there's nothing scheduled to fix it. I was basically told to use my WiFi calling. Why should I pay for a service I've not been receiving since days one.
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Dr Luna Muñoz Centifanti 🇵🇷~🇺🇸~🇪🇺
(@LunaCentifanti) reported
@ThreeUKSupport Given that issue and not being able to text for a day, can you extend my plan by one day?