3 (Three) Outage Report in Richmond, Greater London, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (55%)
-
Phone (19%)
-
Total Blackout (15%)
-
Wi-fi (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, Islington, London, Hackney, Croydon, Hammersmith, Ruislip, Hampstead, City of London, Harringay, City of Westminster, Camden Town, Hounslow, Wandsworth and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Islington |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| Hackney |
Internet | |
| Croydon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
-
Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
-
Gregory Mumford
(@gsmumford) reported
from
Wandsworth, England
@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
-
E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
-
Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g
-
Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
-
Sohail Ratansi
(@abstractNurban) reported
from
Harrow Weald, England
See data is down in the HA5 HA2 area typical @ThreeUK @Three_Is_Broken
-
Mark M
(@DrunkRes) reported
from
Camden Town, England
@PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.
-
Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
-
Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
-
Griffy 🏳️🌈What fresh hell is this?
(@seaniegriff) reported
from
Camberwell, England
@ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?
-
Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
-
chris froome+
(@floppyrubber) reported
from
Hillingdon, England
@ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help
-
Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
-
Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!
-
Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
-
Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
-
Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
-
Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
-
karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
RODH
(@RODH13764280) reported
@ThreeUKSupport NO I HAVE BEEN TRYING TO LOG ON TO MY ACCOUNT FOR OVER AN HOUR NOW IF YOU CARNT PHONE ME THEN CANCEL MY CONTRACT OK. ROD HARDMAN
-
Emmanuel Aderanti
(@HoluHade) reported
@ThreeUKSupport @mseltayieb Release my number back to me, I have paid, nonsense network
-
Mosh
(@Mosh) reported
@ThreeUKSupport This is getting silly, @threeuksupport - a friend of mine has the very service I want (4G home broadband). I put his postcode into your website and... apparently the service isn't available at the address he's using it at, the one you're using for billing him. Odd?
-
Alex Gkiouzelis
(@coolgiou) reported
@ThreeUKSupport I joined on your chat your collegue closed the chat without giving me on piece of advise... id like my refund please and my PAC code , 3 is a joke and the worst conpany ive ever had to deal with
-
Alex Hovden
(@WheelsOnFire92) reported
@ThreeUKSupport hi, my mobile network is down and I'm expecting a phone call from my gp. Please advise
-
Emmanuel Aderanti
(@HoluHade) reported
@ThreeUK useless between ri, expert in bastardisation of credit file, never to subscribe to you again
-
Chris
(@mr_perf22) reported
@ThreeUKSupport No way are you!!! I’ve called up endless times in the last 2 years sorting out problems u lot caused. And time after time I get told it is solved as shown on the pictures I have posted and yet I’m still here having to fight for 50 Fukin pounds! #braindead
-
Mitesh Mistry
(@MitzyM82) reported
@ThreeUKSupport Hi, still mast issues? What's going on? Has it been damaged or upgrading works. This 3g is so slow for working and having the families devicescsll connected without buffering and pausing or timing out.
-
Stephen John Webb 🕷
(@Stephenjohnwebb) reported
@ThreeUK Anyone know how to actually get technical answers, rather than scrolling thru out of date generic help pages?
-
RODH
(@RODH13764280) reported
@ThreeUK stupid 3 won't let me reset my password every time I press the reset it asks for my password that I've bloody forgotten and the app has got my number got wrong know I should have stayed with EE RodH