3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (33%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Southwark, Croydon, Bermondsey, Hampstead, Tower Hamlets, Isleworth, Streatham, Hammersmith, Islington, Hackney, Wembley, Camberwell, Hendon and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Phone | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport Yes I believe so. Ref 29475125. They offered 50% off early upgrade but I declined. And they applied a £35 credit to my account, which is better than nothing but doesn’t make up for 2 years of intermittent service
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Vice Direct
(@ViceDirect) reported
from
City of London, England
@ThreeUK I can't get into my online account, can't reset the password because your servers don't work and can't contact anyone to sort this issue, I say **** ALL THIS COVID 19 SOCIAL DISTANCING AND GET WORKERS BACK INTO THIER OFFICES
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport Hi Chris, I spoke to Sana on live chat who has checked all this for me and noted congestion at E10 7NE with improvements being made by 4/10. However I’ve gone almost 2 years with this issue and am not willing to pay any more money
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Himanshu H Patel
(@HimanshuPatel81) reported
from
Ealing, England
Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport
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Tom
(@thomasjmahoney1) reported
from
Camberwell, England
@ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks
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Massimo Dighe 🇪🇺
(@mdighe) reported
from
Paddington, England
@ThreeUK Hi, I bought online a sim a week ago but I haven’t received anything.The phone number on the mail is closed,the chat is not working and there’s no way to contact you. In the meantime I’m paying my monthly fee. How can I check where my sim is?Can I collect from a store?
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
Definitely changing from @ThreeUK when my contract ends. My 4G barely ever works on my bus to work despite having full signal. I complain to them and they’re like “oh you could upgrade early and maybe that will give you better service” like ???
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
Congratulations to @ThreeUK @ThreeUKSupport! @ScottishPower has achieved the impossible and knocked you off the no1 spot as the worst, most inept company I have had the misfortune to encounter in my 46 years of being alive!#scottishpower #terriblecompanies #badbusinesses
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Maciej Bugala
(@Machie_) reported
from
Paddington, England
3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!
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Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport I accepted the credit but no idea if that closed the complaint or not
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Sarah 🧡
(@MissusWebb) reported
from
Ealing, England
@bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@three_broadband Are you guys shutting down? I’ve been told my Broadband will cease in October and to move over to @ThreeUK. Will I get the same 5G speeds?
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@three_broadband @ThreeUK Is it fair to say that once it does, I’ll get exactly the same speeds as I get today? I’m just so confused by this approach, why not just keep things as they are? Totally perplexing from a customer perspective.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Bright
(@iisbright) reported
@ThreeUK when will your website and mobile app stop having technical issues? It has been a week and I still get technical issues on the app and the website used it in different devices still it has issues what is going on
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Rach Ward
(@rchlwrd) reported
Hey @ThreeUK… any chance we could have some signal back anytime soon? “Problems in your area” has lasted 3 days now…. 😒😒😒
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Suhail
(@SuhailPMalik) reported
@ThreeUKSupport Thank you for providing a worse service online than via phone! Avoid avoid avoid @ThreeUK #NoData #DiabolicalService
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Callum Stoneman
(@cal_stoneman) reported
@ThreeUK I cancelled my account with you and opted out of all marketing comms. Yesterday I received 6 calls from you trying to sell me a better deal and had another call from you just now. Spamming customers will not make them return. Stop calling or expect a complaint from me
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ACAB TITAN
(@thewordoftitan) reported
@ThreeUKSupport I've had 2 companies confirm they were given my details by my network provider. Also, I have no desire to fix this within three, that would imply that I trust Three to mark their own homework.
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Elizabeth Fisher 💚
(@s_onward) reported
@ThreeUKSupport My sim arrived today. Query, at the time of placing my order for sim, I gave my number and PAC code to bring number across to you. When will I expect this to happen? Would it be Monday, with sim expected originally tomorrow? (Deleted previous tweet as I put down wrong day.)
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Suhail
(@SuhailPMalik) reported
@ThreeUKSupport If I am not receiving a service I am paying for what options are available to me? With the extremely poor levels of customer service o receive from you guys I doubt that link will ever be working #ThreeMobile #NoData
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Rubbish.Life
(@RubbishLife1) reported
@ThreeUK just has the worse signal in West Wales
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Bill C
(@s0l_uk) reported
. @ThreeUK Ermm..... did anyone else get the "Testing Emergency Alert System" alarm Today?
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Christopher Amos
(@ChristopherAmo2) reported
@ThreeUKSupport OX331HY OX43NH OX38BL Very poor signal in all of these. Which is why I do not use it very much. The good WiFi was at GL207AU