3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Total Blackout (24%)
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Phone (19%)
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Wi-fi (5%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hammersmith, Kingston upon Thames, London, Croydon, Hackney, Fulham, Wembley, Hampstead, West Byfleet, Brentford, Greenford, City of Westminster, Sutton, Wandsworth and Borehamwood.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Kingston upon Thames |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Wallis Day
(@wallisday) reported
from
Lambeth, England
No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately
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Nomaan Ali
(@Nomaan00) reported
from
Wandsworth, England
@ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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Lifestyle Connoisseur
(@Soldoutpromoter) reported
from
Ealing, England
What have you guys done to the network @ThreeUK this is unbearable
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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Alex Russell
(@ARussell_11) reported
from
Camberwell, England
@ThreeUKSupport I have a problem across half of London. Shambles to be honest
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Matt Capon
(@MattLCapon) reported
from
Camberwell, England
@ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.
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Sarah Rose
(@sarahjrose) reported
from
Croydon, England
Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔
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Aanteater_
(@aanteater_) reported
from
Kingston upon Thames, England
@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
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Now Hear This
(@NowHearThisUK) reported
from
Hillingdon, England
priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account
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Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Christopher Whitton
(@Whitton88) reported
from
Islington, England
@ThreeUKSupport This was already done when I logged a formal complaint with your complaints team yesterday. Awaiting a “priority” call back from the technical team hopefully later on today
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Barry
(@uksov) reported
from
Camberwell, England
@ThreeUKSupport why is your 4G so bad in central London, London Bridge and St Pancras area I have to drop the phone to 3G to get any data, you promote 5G, but you haven’t mastered the basics yet, when is this going to be sorted #timetoswitch
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Dan McDowell
(@danjmcdowell) reported
from
Hillingdon, England
I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately
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bog off tories
(@robbie_wallace) reported
from
Hackney, England
@ThreeUKSupport Don’t mean to bang on here but now I don’t even get signal in dalston. Would really prefer that you took care of existing customers and fixed existing issues before moving onto new projects. No point in me having data in my plan that I can’t use
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Bionic B
(@B2Bionic) reported
@ThreeUK Do not take a phone out with this **** for show. They are a bunch of liars that will do the upmost to avoid getting to the bottom of any issue. If you do make sure your device is ‘BRAND NEW’ not used.
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mir mir
(@miran_rania) reported
@ThreeUK It's so bad internet three that I know trust me let's not spend money on this bad line
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Sally Slap-Cabbage 💙 🏳️⚧️
(@SallSlapCabbag) reported
@ThreeUK dreadful signal still. 😑
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Adie
(@Adie_Genz1) reported
@THISISTCO @ThreeUK @ThreeUKSupport Did you get a reply bro?? Let me know if you need any help 👍🏻
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JACKIE MAGNUM🥂
(@gemmanetics) reported
@ThreeUKSupport I called and was told it was in the depot. I understand there are delays but I’m not happy paying for a service I’m not using. I’ll call again tomorrow.
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Jonathan Lewis Career Services
(@jlcareersuk) reported
@ThreeUKSupport Done it already. It is a pointless exercise as all I get repeatedly told is we can’t let you know when/if the network problem will be fixed. Not really your obligations under @Ofcom
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bronek baczkiewicz
(@nukka333) reported
@ThreeUKSupport what's going on with three 5G service in Islington...??? used to have 200+ mbps and the last few days it's been below 10 mbps... and just now it's below 1 mbps!!!
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Peter Clarke
(@PedroClarke1) reported
@Aquitaine @ThreeUKSupport Where are you experiencing the problem?
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Lisa
(@lism0re) reported
@ThreeUKSupport Check out London Stadium. That’s where I was and my start of match messages are only now being delivered. Yet my friends had signal. Poor show me thinks from @ThreeUK and your London coverage… Just saying!
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Jonathan Bryce
(@Pseudomorph81) reported
Astounding customer service solutions from @ThreeUKSupport today. After having next to no broadband all morning, my options are to either continue with no internet until mid December (along with others in the city centre) and have 1 month’s credit on my bill or leave the network!