3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (40%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Kensington, City of Westminster, London, City of London, Sutton, Southall, Southwark, Muswell Hill, Hackney, Hammersmith, Ealing, Fulham, Islington, Croydon and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Kensington |
Phone | |
| City of Westminster |
Total Blackout | |
| London |
Phone | |
| City of London |
Total Blackout | |
| London |
Internet | |
| Sutton |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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James Guiness
(@james1980uk) reported
from
Tottenham, England
@ThreeUKSupport I can't seem to login on the app as it says my password is incorrect and when I try resetting my password I never get the email to reset.
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!
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Angela Blacklaw
(@AngelaBlacklaw) reported
from
Harrow Weald, England
@ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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Suren Perera
(@darthteddy) reported
from
Hackney, England
@ThreeUKSupport All good. Managed to get help on chat.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
Yet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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GerryC
(@gerryn19) reported
from
Islington, England
@ThreeUK you really do need to sort your customer service. 2 days & 2 hrs 11 mins & speaking to 7 different ppl later I don’t have a resolution. Why won’t you match my new BB deal to that of my friends, £17 5G 24 months? I’m trying to add an additional contract #3isrubbidh
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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dj profile
(@djprofile) reported
from
Hackney, England
@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sk
(@revoliskaz) reported
@ThreeUKSupport Finally receive my replacement router(MC801A) after 7days without broadband. Plug in the router and went into update mode. Callled the dedicated team and was told the firmware was back to the broken version. Back to day 1 without internet.
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Kelsey meade
(@Kelseymeade1) reported
@ThreeUKSupport where can we report signal issues your website and call centre are adamant there’s no issues yet im sat at home which is usually full 5G with nothing
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Peadar Donnelly
(@PeadarDonnelly) reported
@ThreeUKSupport I don’t have my old sim from my previous number, will this be a problem to get my old number back?
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Simonster🎖
(@simonster_cfc) reported
@RicardoHav7 @trivago @ThreeUK Im sure a few fans cancelled their contracts. Three is garbage anyway so this might have been the last straw. Three also lost thousands of followers online. Think this entire thing massively backfired.
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welshgoatvintage
(@welshgoatvintag) reported
@ThreeUK this crap network is off again this is the second day running when we work from home and we pay for this ****
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CECILIA MWENDA
(@QUEENCECI7) reported
@ThreeUK @UKHonor I've rang and explained my situation. I asked to end contrant and send me invoice. i was told theyre extending on discretion to June but never happened and my incoming calls are still blocked/ locked. I asked for PAC CODE they refused. I need phone for emergency incoming calls
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Munchlax
(@munchl4xx) reported
@ThreeUKSupport Hi Muz, this didn’t work I’m afraid… the power light is on but the rest are dead and never come on at all.
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GioExpress
(@GerrardExpress) reported
@ThreeUKSupport @pipedown27 There’s no service in Spain, at all.
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Red Beard
(@Nickjames820) reported
@ThreeUKSupport you guys are thieves and liars! Absolute joke of a company, you should all be ******* ashamed of yourselves. The way you treat your customers is disgusting! I’ll see you pricks in court
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louise
(@rubylouise86) reported
@ThreeUKSupport That’s not what has happened here, the cancellation date for the insurance is dated 2 days before I even received the email and almost 2 weeks before my new phone/contract starts. This upgrade has just been one problem after another.