3 (Three) Outage Report in Richmond, Greater London, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (48%)
-
Total Blackout (24%)
-
Phone (19%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Waltham Forest, Hackney, Croydon, Kingston upon Thames, London, Wembley, City of Westminster, Twickenham, Southwark, Stanmore, Woking, City of London, Hammersmith, Kensington and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest |
Wi-fi | |
| Hackney |
Internet | |
| Croydon |
Phone | |
| Kingston upon Thames |
Internet | |
| London |
Internet | |
| Wembley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Rana W U Rehman
(@rwurehman) reported
from
Wandsworth, England
@ThreeUKSupport no service whatsoever since yesterday on 3 different phones. No message or warning on web yesterday, but now says outage. Just ridiculous, I’ll be leaving very soon.
-
Ranjan Mallya 🇮🇳
(@ranjanmallya) reported
from
Croydon, England
@ThreeUK The customer service representative of yours mentioned I will not be put on music after 25 minutes wait but no, am on music yet again.. #ThreeUK
-
Ranjan Mallya 🇮🇳
(@ranjanmallya) reported
from
Croydon, England
@ThreeUK Miserable customer service on #ThreeUK!
-
Oge bu ndu
(@NwaanyiOwerre) reported
from
Camden Town, England
Listen I’m ready to leave this nonsense network! @ThreeUK @ThreeUKSupport
-
Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
-
Elodie Mescam
(@ElodieMescam) reported
from
Lambeth, England
@ThreeUKSupport My bills... I have been trying to resolve it for 2 weeks now, writting on twitter, going to the shop etc. I want a refund of the data outside my subscription because i never been warned that I was outside and want to cancel my data boost
-
Ranjan Mallya 🇮🇳
(@ranjanmallya) reported
from
Croydon, England
@ThreeUK Getting through to customer service is a nightmare. It says the wait time is over 15 minutes now and so was the case with over the weekend.. Help!!!!
-
Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
-
PelhamB
(@PelhamB) reported
from
City of London, England
@ThreeUK I can’t even get your live chat to work your signal is so bad! This is the last straw. I want to leave now.
-
Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@ThreeUKSupport You didnt understand my complains. 1) you have bad equipment that cant scan every type of documents. 2) your offices dont have access to edit user info. Thats why your offices are useless. You should fix this.
-
ℨ𝔬𝔩𝔞 𝔙𝔦𝔠𝔢𝔫𝔱𝔢 *𝔅𝔯𝔲𝔫𝔦𝔞*
(@ZolaVincente) reported
from
Camden Town, England
@ThreeUK have the worst service imaginable, my ex truly hated me for him to convince me to join this network 🙄
-
Graham H
(@mercfan) reported
from
Hounslow, England
@ThreeUKSupport evening, anyway I can block all calls from Italy, 3-4 calls a day, damn spam, block one and later call from another number #annoying #pissedoff
-
Rana W U Rehman
(@rwurehman) reported
from
Wandsworth, England
@ThreeUKSupport no service since yesterday
-
Standing Ovation Choir Ltd
(@ChoirOvation) reported
from
Islington, England
@thatfreyr @ThreeUK The worse company ever. I had a business trip, went into the store to see if my tariff covered international calling data etc and I was reassured that it was all good. Next thing I know I have a £400 bill! It took months to get this resolved. Terrible company @ThreeUK
-
PelhamB
(@PelhamB) reported
from
City of London, England
Yet again no @ThreeUK signal on London Bridge. Neither 3G or 4G work at all #NoServiceHere #NoSignalHere this is almost a daily occurrence
-
PelhamB
(@PelhamB) reported
from
Croydon, England
@ThreeUKSupport The CR2 postcode covers quite a large area. Where I am, the coverage map says 4G is available when in fact it is not and never has been. Your map is misleading at best.
-
Adam ☁️ Jamal
(@ONI_Assassin) reported
from
Hillingdon, England
I suspect it may be time to move from @ThreeUK to @VodafoneUK as they don’t have #VirtualSim or #AppleWatch support, but the @ThreeUK #GoRoam plan is amazing. Decision later today. #NeedAllThree #PunNotIntended
-
Tatiana Nantes
(@TatianaNantes) reported
from
Richmond, England
@ThreeUKSupport decided to go with a contract, sim arrives today, 20min on hold and an idiot agent just refuses to proceed with transfering the number for no reason - now have 2 numbers none of which one works!! #sortitout
-
SamB- Dysfunctional veteran. 👍🇬🇧
(@SE25cpfc) reported
from
Hammersmith, England
@ThreeUK my contract ends next month, haven't been able to get a signal for ages. Your excuses was that the network has to many users. EE have promised me and shown me a strong signal. Goodbye
-
Mo Mo Jo
(@mo_rashid25) reported
from
Brentford, England
@ThreeUK @PedroClarke1 Congrats on being the first @ThreeUK, however your network in London is pants now. You defo have the cheapest plans but now I know there’s a reason for it.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Matt
(@gravycheesecake) reported
@Trottsky85 @ThreeUKSupport Both sites have 100MHz according to network signal guru. I suspect three puts 10Gbit backhaul on london/city sites and gives the rest of us maybe a 1 gig link. I have my suspicions but three will neither confirm nor deny. Don't know what I expected asking here.
-
jeppu127
(@jeppu127) reported
@ThreeUK How about having a good customer service number to contact you pls
-
Jane Smith
(@hprw) reported
The @ThreeUKSupport person couldn't seem to understand why I said it was pointless asking their broadband team to phone me, or tweaing my handset's settings. It was bizarre how little they were prepared to listen. And I still have no signal.
-
Maimai
(@vgoldie) reported
@ThreeUK @ThreeUKSupport You are shameless. You are not true to your words. I should have not believed you. Never again will get a contract from your network.
-
Jane Smith
(@hprw) reported
@ThreeUKSupport I might not have a signal, but I do have something else--COVID! (I think. I've not tested as I would have to go out to buy a test, and I'm not going out until I'm better.) (I'm not that bad, so don't worry about me. I have the Youngest to look after me.) (And the cats.)
-
Kaiser Soothsays
(@_SonOfTheDesert) reported
Finding out that @VodafoneUK and @ThreeUK are in talks about a merger is a bit like hearing that the men who used to be in #LibertyX and #Hearsay are getting together to form a “super group”. No one remembers them and you are left wondering just how bad it can get.
-
Peter (2M0SQL)
(@2m0sql) reported
@alexbloor Agreed (threeuk customer)
-
kirsty 💙💛
(@kirstyjjb) reported
@7alboy @ThreeUKSupport I have wifi and phone with three and it’s been **** since the 24th Sept. Everytime I ask they say it’ll be resolved in a maximum of 7 days lmao
-
Rachel M.
(@RachelM_85) reported
@ThreeUK still having issues with data in Tunbridge Wells and getting H+ instead of 5G 😑 it's been almost a month since my last complaint and issue still ongoing
-
Jane Smith
(@hprw) reported
At one point the @ThreeUKSupport person suggested it could be due to engineering works, but then said there were no engineering works in my area. They've promised to get their broadband people to call me but I have no signal! They won't get through! And I still have no signal.