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3 (Three)

3 (Three) outages and service status in Richmond, England

Service-wide status: 3 (Three)

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • 3 (Three) generated 2 outage signals in the last 24 hours around Richmond, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • Latest local activity: Sep 22, 7:10 PM GMT+1.

Share of direct reports from this area over the past 30 days.

  • 50% Internet (50%)
  • 33% Total Blackout (33%)
  • 10% Wi-fi (10%)
  • 5% Phone (5%)
  • 3% E-mail (3%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

3 (Three) signals over the past 24 hours, with local activity from Richmond, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Richmond, England and nearby areas
  • Service-wide baseline

September 23: Problems at 3 (Three)

3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Richmond, England

The most recent 3 (Three) outage reports came from the following cities: City of Westminster, London, Southwark, Wembley, Southall, Pinner, Waltham Forest, Hackney, City of London, Croydon, Ealing, Kensington, and Hounslow.

CityProblem TypeReport Time
City of Westminster Internet 21 hours ago
London Total Blackout 23 hours ago
Southwark Total Blackout 1 day ago
London Total Blackout 1 day ago
London Phone 1 day ago
London Internet 2 days ago

Nearby cities with recent reports

London

14 signals in the past 7 days

23 hours ago
City of Westminster

1 signals in the past 7 days

21 hours ago
Southwark

1 signals in the past 7 days

1 day ago
Wembley

1 signals in the past 7 days

6 days ago
Southall

1 signals in the past 7 days

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • al3xjw
    Alex J Wood 🎨 🇪🇺 (@al3xjw) reported from Kensington, England

    @ThreeUKSupport @ThreeUK why is the signal so bad in London and Kent. Terrible. No reception or internet in so many places and so slow. Terrible service and no free roaming soon too. #fail #threepoorinternet #threeuk

  • MattGiles1993
    Matt (@MattGiles1993) reported from Hillingdon, England

    @ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?

  • DarrenHandley8
    Darren Handley (@DarrenHandley8) reported from Hammersmith, England

    @alexxweller @ThreeUK I have used O2 for years decent service and prices

  • amydyfan1
    amy dyfan (@amydyfan1) reported from Hillingdon, England

    @ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃

  • River_LondonSE
    南東ロンドンに住む自由人 (@River_LondonSE) reported from Camberwell, England

    Hi @ThreeUK, someone seems to have opened an account using my company’s name and address. I have just received a confirmation letter of the Direct Debit set-up. Could you help? I can’t get through to your customer service!

  • shanecollinsman
    Shane Collins (@shanecollinsman) reported from Islington, England

    What is the point of having lots of data if your coverage is so bad in LONDON 🤮 @ThreeUK

  • edwarrditis
    Mark (@edwarrditis) reported from Hounslow, England

    Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.

  • andywash
    Andy Washington 💙 🇪🇺 (@andywash) reported from Hackney, England

    Did you know that most phone companies limit calls to 2hrs? Not normally a problem but as I’m on hold for almost that long with @VirginAtlantic before they answer I got cut off 1 minute in! That’s 4 hours on hold for nothing, thanks to @ThreeUK @ThreeUKSupport

  • depak_sharma
    Deepak Sharma (@depak_sharma) reported from London, England

    Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.

  • jospehclax
    Claxhausen (@jospehclax) reported from Colnbrook with Poyle, England

    @ThreeUKSupport Hello, The date the new handset and sim arrived, 30/5/2024, i rang action fraud, got a fraud crime number, then rang your fraud department to report the issue. I then rang to complain about still being charged for the handset and sim around the 13th of may, I was told i would

  • QuantumCaza
    Coffee (@QuantumCaza) reported from Islington, England

    @ThreeUK please fix your connection man it’s so bad

  • rahelab
    Rahel Bailie takes content operations seriously (@rahelab) reported from Camberwell, England

    Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!

  • digitaldownfall
    Chris von Eitzen (@digitaldownfall) reported from Merton, England

    So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…

  • zeitgeistlondon
    Brent A. Martin (@zeitgeistlondon) reported from Hammersmith, England

    @ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?

  • Hempomatt
    Matty (@Hempomatt) reported from Hackney, England

    @Just_Zills @JeffreyDeontay Will have to watch later mate. I’m with @ThreeUK and evidently their network coverage is awful

  • Coastermitch
    Mitch (@Coastermitch) reported from Hammersmith, England

    So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!

  • granty3333
    Grant Nichols (@granty3333) reported from City of London, England

    How on earth now is there no service at London Blackfriars !! What on earth is going with your awful network??? Spend some bloody money and fix it @ThreeUK #Three

  • marinnamolseed
    Moley (@marinnamolseed) reported from Hackney, England

    @ThreeUKSupport I have spoken to them already, they are unsure why this has happened as they never have issues in store online purchases. I’m more concerned about putting in a complaint about this whole ordeal.

  • edwarrditis
    Mark (@edwarrditis) reported from Hounslow, England

    Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • IncognitoKali7
    TRIMLESS GOONER (@IncognitoKali7) reported

    @ThreeUK feel “3” to turn on your services I can’t even load google kry alone send a what’s app message this is awful it’s been all day

  • 80iishh
    huey freeman (@80iishh) reported

    @ThreeUK @ThreeUKSupport how do you guys even get customers. I’d have better signal with a Nigerian provider

  • 80iishh
    huey freeman (@80iishh) reported

    @ThreeUK @ThreeUKSupport soon reach. So the signal better be sorted or we’ll be speaking

  • JDsomerset
    James David (@JDsomerset) reported

    @ThreeUK why have you closed the Three Shop in Weston-super-Mare? I am on the Three network and don’t want to go to their shoddy shop when aI have an issue or want to upgrade

  • HavocAgain
    Alex Havoc (@HavocAgain) reported

    @ThreeUKSupport What's happening in Worcester? I'm trying to get work done but the signal keeps disappearing?

  • CGarboid
    Paul Onky (@CGarboid) reported

    @ThreeUKSupport having big issues with people calling me. I can’t have issues as I have a crt-d (defibrillator) fitted and need my phone to be able to receive calls. Not receiving calls and 5g signal but I don’t get the calls.

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    Back in B43 Birmingham/Walsall @ThreeUKSupport @vodafone @VodafoneUK Slow to no internet connection.

  • ZanwarSwapnil
    Swapnil Zanwar (@ZanwarSwapnil) reported

    @ThreeUK @ThreeUKSupport Home broadband internet services are getting down frequently in last few weeks. The customer support says some work is going on and surprisingly Internet from mobile sim of three works seamlessly fine

  • ImmaStar26
    xXx (@ImmaStar26) reported

    @ThreeUK Day 10 with NO service! No one contacted me on day 7 as advised and when I chased for an update I was told to wait a further 14 days! Tried to close my account via the app but it won’t allow me.

  • axtumnbreeze
    chey (@axtumnbreeze) reported

    I was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈

Recent 3 (Three) reports in Richmond, England

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • City of Westminster: Internet
  • London: Total Blackout
  • Southwark: Total Blackout
  • London: Total Blackout
  • London: Phone
  • London: Internet

3 (Three) detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (11 minutes)
  • Detected:
    Detection ended: (3 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.