3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, City of Westminster, Hackney, London, Paddington, Islington, Croydon, Hammersmith, Ruislip, Hampstead, City of London, Harringay, Camden Town, Hounslow and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Phone | |
| City of Westminster |
Internet | |
| Southwark |
Phone | |
| Hackney |
Internet | |
| London |
Internet | |
| Paddington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Abi Aldridge
(@abiialdridge) reported
from
Islington, England
@ThreeUKSupport Appreciate your help but it’s not really good enough tbh- think it’s time to cancel after the shocking customer service I’ve had recently. Lied to by a store, hours wasted on the phone & now I can’t even get my money back (for YOUR mistake) without wasting more time on the phone.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
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Emily Hunt
(@emilyinpublic) reported
from
Hackney, England
@ThreeUKSupport I did that. Except it takes 48 hours so I still can’t go and get this sorted. Customer service suggested I take a new contract, port my number across and cancel my old contract. If that’s the only way, the new contract won’t be with @ThreeUK.
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Josh
(@joshmarston92) reported
from
Lambeth, England
@ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
What’s wrong with @ThreeUK in NW3 on Haverstock Hill can’t get any signal
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@CycleMummy @vintageshimano @PompeyCyclist @ThreeUK That's pretty appalling customer service and any decent service provider should write that off and not bill you for it. But if it was a service that you received they are technically allowed to charge you for it. If you didn't receive it then they are not
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Athletics Statto
(@athleticresults) reported
from
Southall, England
All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!
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Spencer
(@skkthfc61) reported
from
City of London, England
@ThreeUKSupport Your service is London is somehow getting even worse. Any chance of being less useless. Obviously no need to put yourselves out
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Alexey
(@resoai) reported
from
Camden Town, England
@ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.
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The Hills Have Reyes
(@reyes) reported
from
Camden Town, England
@StopFundingHate @ThreeUK Don’t be ***** @ThreeUK. From a customer.
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lauren
(@wanderlaurst) reported
from
City of London, England
@ThreeUKSupport That # routes me to a call center in India & I’m tired of that. I want this sorted, I’m a business account & my business cannot run without internet. I installed hub on Friday & it’s Tuesday and no one has gotten back to me without me pushing. I deserve better service than this.
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@vintageshimano @CycleMummy @PompeyCyclist @ThreeUK Sadly they can add missing charges to the period that the original invoice covered and either raise a credit note and rebill that period or issue an additional invoice for the missing charge.
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I am the hip-hop-a-potamus
(@angelspitten) reported
from
Camden Town, England
@ThreeUK wtf is going on with your network today I've had such spotty reception even though it's saying I have full 4 g
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
Hillingdon, England
@ThreeUKSupport are there issues with your in the #ub10 area being having issues since yesterday on and off. Data connection keeps dropping.
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks
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🗺Nick
(@bluemoonstar) reported
from
Camberwell, England
@ThreeUKSupport Jacq, how about all the way along the river from Battersea Bridge to Blackfriars. Really really poor.
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Alex Pollock
(@socialPolly) reported
from
Camden Town, England
@ThreeUKSupport Still not working.
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lauren
(@wanderlaurst) reported
from
City of London, England
@ThreeUKSupport Also, I was promised 5G was in my area but now it’s clear it was anything to make a sale. I’m a business customer with you for mobile, I can’t believe how badly this is being handled.
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Abi Aldridge
(@abiialdridge) reported
from
Islington, England
@ThreeUKSupport Ridiculous when you think I’ve been a customer for over 9 years, have recommended @ThreeUK to so many people, got all my family using you and have a second contract with you. Customer service has really gone downhill since I first joined 👎
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty Barnett
(@mrsbadge22) reported
@ThreeUK Don’t bother, completely unreliable service this last month & then hit & miss.
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Graham Andre'
(@grahamandre) reported
Hi @ThreeUKSupport I have been with you for many years and been happy but have been unable to text at home or outside for many days. Tried the suggestions on your website and tried to login to my account but it keeps coming up with an error. Low bars and no 4G showing. help pls
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The Worthing Wandering Cat
(@bootsy1a) reported
@ThreeUKSupport @robbiealong Thanks for this the fuckwitts on your helplines have no idea , been trying from before xmas , found this problem sorted they need some serious retraining or a brain transplant!
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Mike Cunningham
(@Mikecunni1) reported
@ThreeUKSupport Its been sorted. I now have my sim. Iv let customer services know. Thanks
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Dr. Maltesers 🥼
(@ItsM3N4C3) reported
@ThreeUK Yoo?? what's wrong with your service? I'm typing my password correctly, the same passwrod I've been using from the jump character for character and I'm not being able to log in? I'll also send you screen shots if you don't believe your service isn't working properly.
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Jess Love
(@JessLove_it) reported
@ThreeUK currently in hotel quarantine in Australia, WiFi is terrible and at 80% of roaming costs. How do I contact you?!?
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Agris Bečmanis
(@Lanankuras) reported
@ThreeUKSupport For whole 2 months 2 years ago i tried to cancel. I had 2 accounts. 1 was closed amd other somehow not. Weird. And even had the guts send msg like. U can upgrade 6months earlier. When i have full insurence and got faulty devices. Thats the reason i left 3. Canceling contract ...
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Nicole
(@nicolelouisejxx) reported
@ThreeUKSupport Have you got any plans to support the Apple Watch GPS+Cellular???
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Dan
(@Danjamels) reported
@ThreeUK Hi, I live in Sheffield where three have 4g engineering works making my wifi hub virtually unusable for last 2 was. What do I do? I’m paying for a service that doesn’t work.
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Gemma Michelle
(@GemmaTrevillion) reported
@ThreeUKSupport I need help resetting my password, been to my3 multiple times to reset it, but never once received the link via text or email to reset it, when I go into live chat it just says loading... Can someone help please