3 (Three) outages and service status in Richmond, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Richmond, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Teddington, Hammersmith, City of Westminster, Harringay, Southwark, Tower Hamlets, Hackney, Southall, Fulham, Hounslow, Wandsworth, Wembley, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 hours ago |
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Wi-fi | 16 hours ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
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Internet | 3 days ago |
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Total Blackout | 4 days ago |
Community Discussion
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3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Shawn Little1 Kalina (@wench25) reported from Egham, England@BBCBenThompson @ThreeUK @BBCBreakfast I did not realize it was down until I saw your news report - as I am in my house & I use my wifi (not data) // have turned the WiFi off on my phone and it def does NOT connect to the internet 😳 Hope you get a response from @ThreeUK soon !!
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eddie cantwell (@steadyeddie2440) reported from Southall, England@ThreeUK information is key. PR nightmare. No reason or explanation for outage.
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Steve Watson (@SteveWatsonUK) reported from Hillingdon, EnglandHey @ThreeUK what’s going on. No service since last night and zero communication to customers!!! What a disgrace. #threedown
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Chess Galea (@chess_galea) reported from London, England@ThreeUKSupport trying to use the chat feature on the app it’s not working
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Leigh-TheCakeMixture (@thecakemixture) reported from Hillingdon, EnglandNot the day for the @ThreeUK @ThreeUKSupport network to be down! Travelling and need my phone, relying on WiFi to communicate sucks!!!
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jean belle viray (@bimBelleXxx) reported from Southall, England@ThreeUK @ThreeUKSupport didnt notice network was down until i left home as i was connected to wifi at home. Thinking of changing network
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Diosa🌪✨ (@CMoney_x) reported from Tottenham, England@ThreeUK signal is so terrible. I NEVER have decent 4G. Absolutely pathetic.
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Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️🌈🇬🇧 (@leoandrewvw) reported from Richmond, England@ThreeUK @ThreeUKSupport Hello. I am still waiting to find out why I can get no signal at all in my house at GU25 4DT....... Please reply! Thank you!
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Chris Evans (@evnsio) reported from Islington, EnglandThe @ThreeUK mobile network is down. There's no word from them on Twitter and their status page is down 'for maintenance'. This is exactly how not to deal with an incident. #ThreeUK #threedown
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Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, EnglandTo those, like me, who are lacking data/internet on the @ThreeUK network, I see that @ThreeUKSupport are stating that the network are having data issues. It's not your phone! It's been down since last night.
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R Klej n (@TeaPotSpah) reported from Camden Town, England@ThreeUK Hello. When are you going to offer Apple Watch cellular on your UK network. You already doing this in Denmark!
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Chris Evans (@evnsio) reported from Tottenham, EnglandThe Three mobile network is down. There's no word from them on Twitter and their status page is down 'for maintenance'. This is exactly how not to deal with an incident. #ThreeUK #threemobile
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Graeme (@Gcrobb) reported from Merton, England@ThreeUKSupport why’s your network done. Why you bothering with 5G when you can’t even run a network!!! 🤬🤬🤬🤬#Threemobile
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Adam Orriss (@Adam_Orriss) reported from Wandsworth, England@ThreeUK where’s the information about your atrocious Notwork issues, all night no 3/4G🤬
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M 🇳🇬 (@melvgotti) reported from London, England@ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either
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eddie cantwell (@steadyeddie2440) reported from Southall, England@ThreeUKSupport why no customer information. PR nightmare. No information is unacceptable. Many social media or news outlets to use.
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Chris Merriman (@ChrisTheDJ) reported from London, England@ianbetteridge @ThreeUK Three has been down nationwide since midnight
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Craig R 🇹🇩🌹 (@craigr98_2016) reported from Hillingdon, England@ThreeUKSupport data down with an #Uxbridge post code.
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StevieBBeatz (@StevieBBeatz) reported from Hackney, EnglandNah I’m leaving @ThreeUK man when my contract ends it’s bye bye, shittest network ever
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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YT: VEE LONDON (@veelondon_) reportedListen @O2 fix your connection. My UNLIMITED data keeps going on and off. I did not leave @ThreeUK for this!
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Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England@ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.
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Ditzy giggly Jo 🧡⚽🧡 (@jorich21) reported@ThreeUKSupport can you please tell me which option I select to make a complaint on the phone? I appreciate that you're busy, but I'm a key worker with a job to do too and I need this sorting and can't keep hanging on and getting cut off Thanks
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The Gypsy Jew 🇬🇧🇮🇱 MBGA MAGA (@The_Gypsy_Jew) reported@ThreeUKSupport I asked for a cancellation figure she gave me it but said wasn't processing the cancellation until I had spoke to tech support. Waited 10 mins for an idiot to respond with he didnt know why I was calling then hung up.
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Matt the Pugh (@DoctaDoLil) reported@LuSchmoo @ThreeUKSupport Not on their network. There should be a record of who’s phone this is with them though. Find these people and shut them down.
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Nilantha (@nilantha_a) reported@ThreeUK WTH is going on Three?? My mobile's Data connection has been non-stop ropey for the past 3 months. There's rarely been a good consistent week without poor connection on my 4G. Absolutely rubbish service! #fail
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J. Silva📍🇬🇧 (@J13inc) reported@ThreeUK I need to speak to management over an expired plan & new plan deals. As a loyal customer of 10yrs I have been given a reduced rate last year of £5. This year I get no reduction for a 12mo plan despite the shabby network I've suffered this past year inc Twitter meltdown
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Pavel Michalek (@PavelMichalek3) reported@ThreeUKSupport Just tried it and after waiting for ages it said I was disconnected from the chat. Let's just stop messing around and tell me what the problem is cuz year after year the connection is getting worse and worse.
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Mytravellingkindle (@Mytravellingbu1) reported@ThreeUK Love how you think you can charge your customers a complete different amount to what was promised! worst customer service I have received to date
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Chels’ (@Itsjustchels_) reported@ThreeUKSupport Absolutely abysmal service ordered an iPhone 12 pro on the 7th November.. promised delivery on the 9th December and now pushed back a week and no one has been in contact to make me aware of this.. absolute jokers