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3 (Three)

3 (Three) outages and service status in Richmond, England

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Full Outage Map
  • 3 (Three) generated 1 outage signal in the last 24 hours around Richmond, including 1 direct report.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jun 23, 10:01 PM GMT+1.
  • 89% Internet (89%)
  • 11% Phone (11%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, England

The most recent 3 (Three) outage reports came from the following cities: Wandsworth, Southall, Hammersmith, Hounslow, Ealing, and Kensington.

CityProblem TypeReport Time
Wandsworth Internet 13 hours ago
Southall Internet 3 days ago
Hammersmith Internet 6 days ago
Hammersmith Internet 6 days ago
Hounslow Internet 15 days ago
Ealing Internet 20 days ago

Nearby cities with recent reports

Hammersmith

2 recent signals

6 days ago
Wandsworth

1 recent signals

13 hours ago
Southall

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • ChemmySki
    Chemmy Alcott OLY (@ChemmySki) reported from Richmond, England

    @ThreeUK terrible customer service and no loyalty to remaining customers 😡😡

  • KevinHogarth
    Kevin Hogarth (@KevinHogarth) reported from Ealing, England

    @ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles

  • CraigyBEsq
    Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

  • arhessey
    Andy R Hessey (@arhessey) reported from Brentford, England

    @ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!

  • Cigleris
    Peter Cigleris (@Cigleris) reported from Wandsworth, England

    @colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.

  • samanthagsmo
    𝑆𝑎𝑚𝑎𝑛𝑡ℎ𝑎 𝐺𝑒𝑒 𝑆𝑎𝑛 𝑀𝑜 (@samanthagsmo) reported from Wandsworth, England

    @ThreeUKSupport We rang up three back in late July to cancel. We also sent all the equipment back as per the letter we received. Then a few weeks ago we received a letter again we owe money to three, despite cancelling. We rang up again and paid it, which thinking about it we didn’t have to...

  • Hempomatt
    Matty (@Hempomatt) reported from Wandsworth, England

    I wish @ThreeUK would have told me they have terrible coverage in Clapham

  • zeitgeistlondon
    Brent A. Martin (@zeitgeistlondon) reported from Hammersmith, England

    @ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?

  • deveena_r
    Deveena R (@deveena_r) reported from Brentford, England

    @ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?

  • aanteater_
    Aanteater_ (@aanteater_) reported from Kingston upon Thames, England

    @miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK

  • PelhamB
    PelhamB (@PelhamB) reported from Wandsworth, England

    @ThreeUKSupport I have had enough of this. Please provide me details of how to make an official complaint to OFCOM about this .

  • niallomalley
    Niall O'Malley (@niallomalley) reported from Kingston upon Thames, England

    @ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…

  • gsmumford
    Gregory Mumford (@gsmumford) reported from Wandsworth, England

    @ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you

  • wanderlaurst
    lauren (@wanderlaurst) reported from Wandsworth, England

    Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.

  • Roses_Finds
    Roses Finds (@Roses_Finds) reported from Wandsworth, England

    @ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account

  • rikscha_
    richard (@rikscha_) reported from Kingston upon Thames, England

    @ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.

  • KayceeThePrettY
    The Crazy Stewart Ukle Kaycee (@KayceeThePrettY) reported from Brentford, England

    Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .

  • AmmarHajAhmad
    Ammar Haj Ahmad (@AmmarHajAhmad) reported from Hammersmith, England

    @ThreeUKSupport Can you provide a solution please?

  • bluemoonstar
    🗺🇪🇺Nick (@bluemoonstar) reported from Hammersmith, England

    @mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.

  • JBrianti
    Jo Brianti (@JBrianti) reported from Ealing, England

    @ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • J08NNE
    Joanne (@J08NNE) reported

    @EmmaAndrews95 @ThreeUK @iD_Mobile_UK thanks, my issue is with the broadband since this morning. I've reported it to support and they tried to troubleshoot it, then just said similar to the attached "we are aware of a problem and working to resolve it"

  • Stephen27784350
    Follower (@Stephen27784350) reported

    @ThreeUKSupport Do you not support wifi calling outside the uk?

  • ziontree
    Zion Lights (@ziontree) reported

    Calling out @ThreeUK @ThreeUKSupport for the worst customer service I’ve ever experienced. Company keeps charging me for a cancelled service, but their staff can’t understand or resolve it. Filed a complaint via the website, which they marked as resolved - without resolving it.

  • tonygee1
    Tony Gee (@tonygee1) reported

    @ThreeUKSupport why is signal so poor on the 3 network, across multiple devices and numerous locations. It’s getting beyond the joke.

  • f1lover75
    Evonne O (@f1lover75) reported

    @ThreeUKSupport do need help to pay my bill but I am not happy about the non help..

  • 49_timelessness
    Baz (@49_timelessness) reported

    @ThreeUK @ThreeUKSupport I would like to add why since capping pay go data to 25mb/s that where as you started supporting rcs messaging on iPhone over the three network, currently when I send messages to people who have android phones and I have sent texts and rcs messaging was supported, it longer appears to be? Overall the pay go service isn’t too bad but three uk/ mobile did cause me no end of problems and you still didn’t investigate the so called issue of fraud that had been committed by someone attempting to take out an E sim contract in my name and account for which you inadvertently just cancelled my contract and phone line with no warning followed by weeks and months of deliberate hassle and no investigation… Bizarre!

  • smikealfred
    Jim Jones (@smikealfred) reported

    @ThreeUK @ThreeUKSupport that’s now over 24hrs our WiFi has been down. Can you provide an update when you expect normal service to resume please ? Old Colwyn, North Wales area

  • mushtaqkhan7637
    Mushtaq Khan (@mushtaqkhan7637) reported

    @ThreeUKSupport is the internet down in b138bj Birmingham

  • SunyaSutti
    UDI for The North 🐧 (@SunyaSutti) reported

    Why do @ThreeUK make it impossible to contact them? First they insist on a phone numb - I'm a broadband customer ffs! When I did get past that their chat **** bot could only handle returns. After repeating myself a number of times & saying "human" loads too, it hung up!

  • DarylRayment
    Daryl Rayment (@DarylRayment) reported

    @ThreeUK why when I called up to sort out your company's mistake there is only idiots on your customer service phone lines that don't know they *** from their elbow and can't do anything to help . They lie , give you false information just to get you off the phone and no notes .