3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Harringay, Islington, Hackney, City of Westminster, Camden Town, Hounslow, Southwark, City of London, Wandsworth, Ealing, Woking, Croydon, Hayes and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Jamie Taylor
(@jamie_2127) reported
from
Paddington, England
@ThreeUK @OfficialRandL If I wanted tickets I’m sure I wouldn’t go via you bunch of clowns to get them. Without doubt the shittest network going.
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Darren Handley
(@DarrenHandley8) reported
from
Hammersmith, England
@alexxweller @ThreeUK I have used O2 for years decent service and prices
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?
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Mark
(@edwarrditis) reported
from
Hounslow, England
Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@AhmedMMahbub @ThreeUK This is what happens when companies like @ThreeUK put cost saving before customer service. They have outsourced call centre in India who ask ridiculous questions that do not make sense. There is no real attempt to solve the problem. Just a merry-go-round from 1 person to another.
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Jonny_Milmer
(@Jonny_Milmer) reported
from
Camden Town, England
@ThreeUK why is your network in London so terrible these days? Full signal, 4G - no internet. I have forgotten the last time I was able to make a successful cellular call whilst in central London. How the mighty have fallen!
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@AhmedMMahbub @ThreeUK I spoke to @ThreeUKSupport on webchat this morning - same terrible experience of when I talked to them on the phone. They want to know the post codes of where I have network problems. How would I know the post codes of random places? It was a waste of time.
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Jimmyavenger 🇪🇺
(@Jimmyavenger) reported
from
Tottenham, England
Absolutely sick to death with @ThreeUK home broadband, amazing when we took it then as soon as 3 months passed it's been so poor and inconsistent we've had to take out extra data on our ee mobile packages in order to work and watch tv. Complaint incoming, we've had ENOUGH. 🤬🤬🤬
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Susan Elizabeth
(@JetsetSusan) reported
from
Hackney, England
@ThreeUKSupport Ever since 5G, I’m not getting cell phone service in my apartment. Is this normal?
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Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
I’ve had enough of @threeuk **** signal
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Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
Still waiting for @ThreeUK to produce an E Sim so I can use my Apple Watch that I bought in may 2021. Avoid three network they are ****
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Grant Nichols
(@granty3333) reported
from
City of London, England
How on earth now is there no service at London Blackfriars !! What on earth is going with your awful network??? Spend some bloody money and fix it @ThreeUK #Three
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
@ThreeUK your shop in Cannon Street has **** customer service, sort it out
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@ThreeUKSupport Hi @ThreeUKSupport, the problem isn't everywhere. It is a problem is specific places.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Lanham
(@KatieLanham5) reported
@ThreeUKSupport I've had tests ran in my area and told its work being done and it'll be fixed. I wait and nothing gets resolved. I keep being passed from pillar to post with no resolution and it's frustrating as I've been a happy three customer for a while. This is disheartening Shall I inbox?
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Robert Tomlinson
(@RobertOnSocial) reported
Help me out @ThreeUKSupport I'm moving home so ordered a Mi-Fi router - happens to come with a free TV. Ordered the router to be delivered to my existing home, because I'm not in the new one yet. Found out the TV doesn't get sent until 32 days after the order.
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David Wicks
(@Welsh_Wicksy) reported
@ThreeUKSupport I’ve been patient but sick of waiting for a service that hasn’t materialised. Bye bye Three just moved providers.
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Kirsty
(@danishpoo) reported
@ThreeUKSupport Haha But surely a webchat will probably need a stronger more stable connection? Don’t you think? Never mind I’ll go into a store
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Chris Kimpton
(@kimptoc) reported
<rant> Not a good start to the day. On the phone to @ThreeUK for 45+ mins to try to fix my sim problem. Seems my number was changed yesterday for some unknown reason. Was told yesterday it would take a few hours to fix. Today I am told it will take until Friday 😢. </rant>
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@ThreeUKSupport @ThreeUKSupport but at my current network O2 they said I can’t do it that way the second person would need to open an account with network and I would have to pay cancellation fees when the number gets moved to their name sadly.
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Matthew Boden
(@MatthewBoden14) reported
@ThreeUKSupport Yes, I'm currently a Three customer. Was wondering if it was a real Three number as it came up on my phone as it could be a spam caller. Thanks for answering my question
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Shivvie
(@shivvieg) reported
I honestly want to cry, @ThreeUK have been providing the sneakiest, worst customer service for the past week. I requested a 3GB data boost which has now spiralled into me being charged £17 and wasting untold hours on customer service chat
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Adam Crossley
(@Adam_Crossley) reported
@ThreeUKSupport Yes and yes! I’m trying to get through to speak to a manager.... but maybe you have issues with your signal as apparently you called.
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Adam Crossley
(@Adam_Crossley) reported
@ThreeUKSupport I’ve been on chat over an hour. Been waiting for a call from the “manager” All to do with internet connection issues.