3 (Three) outages and service status in Richmond, England
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Full Outage Map
- 3 (Three) generated 1 outage signal in the last 24 hours around Richmond, including 1 direct report.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jun 20, 11:49 PM GMT+1.
- Internet (80%)
- Phone (20%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent 3 (Three) outage reports came from the following cities: Southall, Hammersmith, Hounslow, Ealing, Wandsworth, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Southall
|
Internet | 1 hour ago |
|
Hammersmith
|
Internet | 2 days ago |
|
Hammersmith
|
Internet | 2 days ago |
|
Hounslow
|
Internet | 11 days ago |
|
Ealing
|
Internet | 16 days ago |
|
Ealing
|
Phone | 24 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Adrian Musto (@adeymusto) reported from Brentford, England@ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England@ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?
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E M M Y (@msemmyburrows) reported from Richmond, England@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Andrew Keates (@andrewkeates) reported from Merton, EnglandIncredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.
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Gregory Mumford (@gsmumford) reported from Wandsworth, England@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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Political Animal (@politic_animal) reported from Ealing, England@ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?
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Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
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Aanteater_ (@aanteater_) reported from Kingston upon Thames, England@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
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Luke (@Lu_uke) reported from Merton, EnglandGosh @ThreeUK has one of the worst internet signal ever in #UK I’ll never recommend it!
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Peter Cigleris (@Cigleris) reported from Wandsworth, EnglandSeems @ThreeUK is down, unable to make calls
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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🗺🇪🇺Nick (@bluemoonstar) reported from Hammersmith, England@mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.
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Athletics Statto (@athleticresults) reported from Southall, EnglandAll I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!
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aj (@aqthelad) reported from Merton, England@ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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Jade Sharp (@jadesharp1992) reported from Richmond, England@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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karl matthews (@karlos437) reported from Kingston upon Thames, England@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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Jason Ford (@jasonford1988) reported from Kingston upon Thames, England@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Andy R Hessey (@arhessey) reported from Brentford, England@ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK Sort the dreadful service out in B43 Birmingham.Reception is slow or unavailable.
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Greg Quinn (@GregQuinnAodhan) reportedOne day @ThreeUK will provide a decent service in Aberdeenshire. Instead they focus on getting their call centres to call me and try to sell stuff when I keep telling them not to call me. #rubbishmobile
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⚡The Electric Heretic ⚡️Resurged ⚡️ (@MaliceVER) reported@ThreeUK I’ve been cut off by two customer service agents today and apparently your ability to upgrade contracts isn’t working today. Is this true?
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Greatestperson1 (@baskeyfit) reported@ThreeUKSupport bought 5g hub last Wednesday. Currently good excellent connection to 5g mast but last night download speeds have dropped significantly from 150 to 30mbps and ping is unstable. I followed the troubleshooting and there’s no improvement
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Ste 🌱 (@SteWhoPlays) reportedSo @ThreeUK tell me do you usually ignore people's request to cancel the Paramount Plus add on. I cancelled when I got an email about paying for it.....guess what, you've charged me for it. Also cancelled it again today, no confirmation email or text. Poor form
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Fiona Bell (@Fifibabybear) reported@ThreeUKSupport do me a favour please. When you cold call someone and they politely tell you they are not with 3 and to stop calling and delete their number, don’t just abruptly and ignorantly hang up ….. just to call them back and harass them again a few days later.
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Scott stevens (@Fartohot666) reported@ThreeUKSupport what’s going on ever since I got my new iPhone last year signal been terrible I travel the uk for work constantly signal dips in and out terrible 4g and 5g I’ve been with you years I can’t put up with this much longer
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Jon Hilton (@Jonhilton77) reported@ThreeUKSupport 3.5 hours, 8 people later, 3 disconnected chats all to add another SIM and smartwatch plan to my current contact. Terrible experience and all just to give you some more business. End of this contract and I’ll be gone after 16yrs.
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UDI for The North 🐧 (@SunyaSutti) reportedWhy do @ThreeUK make it impossible to contact them? First they insist on a phone numb - I'm a broadband customer ffs! When I did get past that their chat **** bot could only handle returns. After repeating myself a number of times & saying "human" loads too, it hung up!
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Kevin Mulinga (@mulinga_kevin) reported@ThreeUK I can't enjoy your services. No service at all. My WiFi not working after buffering for over 30 minutes. Sad state of affairs.