3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 01/26/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (21%)

    Phone (21%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Kensington, Ruislip, Hackney, Croydon, Harrow, London, Epsom, Tower Hamlets, City of Westminster, City of London, Southall, Paddington, Camden Town, Southwark and Hammersmith.

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City Problem Type Report Time
United KingdomKensington Internet
United KingdomRuislip Internet
United KingdomHackney Internet
United KingdomCroydon Internet
United KingdomHarrow Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • geometric Geo (@geometric) reported from Paddington, England

    @ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭

  • DarrenStocking Darren Stocking (@DarrenStocking) reported from Tower Hamlets, England

    @ThreeUKSupport Round this area it seems consistently poor. Although more central locations in London like Bank, Moorgate etc I get average speeds of 50-80Mbs but here is shockingly slow, especially painful when you're data connection keeps dropping.

  • o0MattE0o Matthew John Earley (@o0MattE0o) reported from Yiewsley, England

    @ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...

  • MarcoFitnessLDN Marco London (@MarcoFitnessLDN) reported from Camden Town, England

    @ThreeUKSupport THATS IS A STUPID ANSWR ! YOU ALWAYS HAVE THE SIGNAL BAR JESUS CHRIST !! But i can't make calls/ SMS / or data ! I'm sure but utter ridiculouse reply !!

  • gundisalvus19 𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported from Harrow Weald, England

    I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    @ThreeUK It looks like the massive **** of a service you guys are turning out!

  • Anjipowerr Anj Cairns (@Anjipowerr) reported from Tottenham, England

    When your wifi is down for planned engineering and you realise how crap your 4G signal is. @ThreeUK

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    @ThreeUK @theebillyporter @AdwoaAboah_ @LondonFashionWk @csm_news Lies! Doesn’t support 3G never mind four or five!

  • Jessieanna1975 JessieAnna (@Jessieanna1975) reported from Hillingdon, England

    @ThreeUKSupport waited all day for my upgrade to be delivered and it has not arrived. I have also not received a email telling me what time it should arrive like you said i would. I have phoned up your customer service twice and had no help. Disgusting service!

  • ChemmySki Chemmy Alcott OLY (@ChemmySki) reported from Richmond, England

    @ThreeUK terrible customer service and no loyalty to remaining customers 😡😡

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @OliversSherbs @ThreeUKSupport They’ll blame your handset or sim and ignore the fact that their signal is virtually non existent in most of the country.

  • fevington Mike Fethers (@fevington) reported from Paddington, England

    Hi @ThreeUK let’s have an honest chat about how bad your service has become in the last two years. Poor or no 4G coverage across most of central and west London. Five bars but no actual data connection. Coverage maps that are just made up!

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @taralawrence21 @Three_Is_Broken @ThreeUKSupport Yeah...leave @ThreeUK they are shit

  • DAZZABRIODY Darren Briody (@DAZZABRIODY) reported from Islington, England

    @ThreeUK hi I’ve received post for a 3 account but the person named doesn’t live at my address can u help thanks

  • The_Photographr Imran ® (@The_Photographr) reported from Harrow Weald, England

    @CurlyTazzi @BelleDameFolle @ThreeUK @virginmedia I haven’t had anything but great service from them. Blistering fast internet speeds all the time and never an outage in 4 years. Must be your dodgy area.

  • EmmatheMinx Emma Nicholson (@EmmatheMinx) reported from Hillingdon, England

    @ThreeUK can you tell me why again ! I have been to Europe yesterday to Barcelona and my phone won’t work , yes data roaming is on and now im going to Prague am I going to have the same issues . Everywhere else around the world on go roam works just not Europe !!!

  • geometric Geo (@geometric) reported from Kensington, England

    @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

  • KayceeThePrettY The Crazy Stewart Ukle Kaycee (@KayceeThePrettY) reported from Brentford, England

    Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Yiewsley, England

    @ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days

  • StoilTimchev1 Stoil Timchev (@StoilTimchev1) reported from Camberwell, England

    @ThreeUKSupport I was over charged ina number of occasions so I paced a cap on my account. However I continued to get overcharged (x7 the amount) and when I rang to double check you never placed a cap for me. Then reassured me that you won’t charge me and 4 days later I got charged anyway

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JackWar13335194 Jack Warner (@JackWar13335194) reported

    @ThreeUKSupport Yea it’s been raised. And yes bigger than resolving on Twitter , but more people need to hear about the customer service and avoid getting into a contract or spends money with Three UK going forward from what I am experiencing

  • JackWar13335194 Jack Warner (@JackWar13335194) reported

    @ThreeUK absolutely disgraceful customer service, big company throwing their weight around! Should be ashamed @ThreeUKSupport

  • CharlieMews Charlotte (@CharlieMews) reported

    @ThreeUK ant login in to account due to technical difficulties, customer service terrible over phone, nobody will help. Do you do this so nobody can leave??

  • KelvinEHughes Kelvin Eric Hughes 💙 (@KelvinEHughes) reported

    @Trustpilot @ThreeUK I'm not interested in your bogus website or wasting my time asking you to investigate and reinstate. This has happened a number of times and the appeal always comes to nothing. I have never posted a bogus or fake review. Not once. You are frauds.

  • sefzef zj (@sefzef) reported

    @ThreeUKSupport hi, are there issues in the SE24 9QR area? When are these going to be resolved?

  • pirixix Pirixix (@pirixix) reported

    @ThreeUK shittest signal, shittest deals

  • Ohhhyabeauty_19 We’re back on our perch (@Ohhhyabeauty_19) reported

    @ThreeUK hi, any issues with a signal in Buckinghamshire area I have not had networking all morning!

  • LuSchmoo Lu (@LuSchmoo) reported

    @ThreeUKSupport @Neil_Elkins @NetworkRailMAN any advice on this? Sounds like it’s been a problem for a while for this user, network provider is saying that it could be something related to the layout of your station or something related to that in someway. Thanks.

  • pirixix Pirixix (@pirixix) reported

    @ThreeUK Finally got so P off and called three customer service and the lady offered me £5 discount on my next month. Please explain to me how this would resolve my problem? Was I supposed to go out and buy a Tesco meal deal?

  • YvetteBarringt4 Yvette Barrington (@YvetteBarringt4) reported

    @ThreeUK Still waiting for three to move my number over from O2 - three weeks and counting continually told 24/48 hours for this to happen. Lord knows what calls/messages I have missed. Complaint already in but that can take 7 days, not good for a communication company