3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (44%)
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Total Blackout (30%)
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Phone (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hackney, Stanmore, Southwark, London, Woking, City of Westminster, City of London, Hammersmith, Kensington, Wandsworth, Muswell Hill, Hounslow, Morden, Croydon and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Stanmore |
Phone | |
| Southwark |
Internet | |
| London |
Internet | |
| Woking |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Well you obviously do as the phone picks it up - so you’re telling me to turn off 5G so I get a poorer service??? Was told network upgrades etc. Get your stories straight
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GerryC
(@gerryn19) reported
from
Islington, England
@ThreeUK you really do need to sort your customer service. 2 days & 2 hrs 11 mins & speaking to 7 different ppl later I don’t have a resolution. Why won’t you match my new BB deal to that of my friends, £17 5G 24 months? I’m trying to add an additional contract #3isrubbidh
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Thames Ranger777
(@Ranger777Thames) reported
from
Lambeth, England
@ThreeUKSupport Not good for a customer who buys the watch in the month of may
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Sven Herold
(@svenherold) reported
from
Wandsworth, England
@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?
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Julie Farrell
(@farjulie) reported
from
Croydon, England
My friend and her husband have had no network for a week can you be off assistant please @ThreeUK
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Rebooted, network off/on :(
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
Yet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Why I signed a new contract and got a 5G phone is now looking a non-optimal decision@- Perfomance has been terrible
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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Suren Perera
(@darthteddy) reported
from
Hackney, England
@ThreeUKSupport All good. Managed to get help on chat.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
I buy an @Apple watch series 6 GPS Cellular but my network @ThreeUK does not support the watch. I must be with the worst phone company ever
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Thames Ranger777
(@Ranger777Thames) reported
from
Paddington, England
You are wearing thin on me with your poor network coverage @ThreeUK Time for a change I think
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James Guiness
(@james1980uk) reported
from
Tottenham, England
@ThreeUKSupport I can't seem to login on the app as it says my password is incorrect and when I try resetting my password I never get the email to reset.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Woody 💙NHS🇪🇺🇮🇪 SYorks #FB #ProEU #ReJoin #BLM
(@TheWoodPeckerEU) reported
@Fudgel11 @ThreeUK That's their lingo but other networks have their own names ... No other networks give really unlimited like three does, they all slow you down and/or have max limits or fair use policies... I have the TV, mine and G-Kids tablets all using YouTube running on it at the same time
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J
(@ShoJo__) reported
@ThreeUKSupport Yes I am - had the same issue today in Harrow
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Brownie Baby🍫👅
(@rl_browniee) reported
Why is @ThreeUK signal so baddd
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Rajeshkumar Annadurai
(@RajeshkumarAnn7) reported
@ThreeUK Team, Lot of scam caller is available in your network. Phone: +44 (0)758 882 9628 ( claimed as Proficient Life Pharma UK). please check and confirm the same
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Mellow 🌻Margie
(@mnsbelle) reported
@ThreeUKSupport yes they magically found it. decided to wave the leaving fee and I tried to cancel my account and change it to PAYG but your incompetent staff member did nk such thing so I woke up to an overdrawn bank account this morning. called to get it resolved & another staff member
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Dr Abi Buglass
(@abibuglass) reported
Wow @ThreeUK will do anything to get you not to cancel your contract, won’t they. Including (surely illegally) simply keeping you on contract against your wishes....
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zoe hart
(@zoesamhart) reported
hi @ThreeUK I have been given a £30 bill for an account I cancelled a month ago (with no record of this apparently) this is my official complaint - DO NOT use Three!
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Mark Hobday
(@MarkHobday1) reported
@ThreeUKSupport No. Promised 4 times in the last couple of weeks and last week was told I would definitely get them 100%. I would like someone to explain to me why I keep being let down by three. This is unacceptable at this point.
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Kezia Lockhart
(@kezimah_) reported
@ThreeUKSupport Pressing the cancel button in the phone app. Which your live chat team informed me today is a cancellation button but not really a way to cancel. Absolute bullshit
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Roland
(@MobiusPizza) reported
@ThreeUK You need an IT revamp! your website doesn't support number porting form gives unknown error, my3 register page gives MY3-CHANGE-EMAIL-RESPONSE-ERROR