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3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Richmond, England

The most recent 3 (Three) outage reports came from the following cities: London, Southwark, Tower Hamlets, Croydon, Hackney, Southall, Fulham, Hammersmith, Hounslow, Wandsworth, City of Westminster, Wembley, Islington, Chertsey, and City of London.

CityProblem TypeReport Time
London Phone 2 hours ago
Southwark Internet 7 hours ago
Tower Hamlets Phone 8 hours ago
London Internet 8 hours ago
London Internet 10 hours ago
London Phone 10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • bimBelleXxx
    jean belle viray (@bimBelleXxx) reported from Southall, England

    @ThreeUK @ThreeUKSupport didnt notice network was down until i left home as i was connected to wifi at home. Thinking of changing network

  • ShavnDaily
    | 🇲🇦🇬🇧🐐 #CFC 💙 | (@ShavnDaily) reported from Hillingdon, England

    So 3 Network has been down as early as 4:30am .. it’s now Lunchtime for me at work and still no Data or Phone Services available 😤🤔 having to resort to my work WiFi 😭 I have Unlimited Data WTF .. so I’m expecting a days compensation @ThreeUK @ThreeUKSupport

  • wench25
    Shawn Little1 Kalina (@wench25) reported from Egham, England

    @BBCBenThompson @ThreeUK @BBCBreakfast I did not realize it was down until I saw your news report - as I am in my house & I use my wifi (not data) // have turned the WiFi off on my phone and it def does NOT connect to the internet 😳 Hope you get a response from @ThreeUK soon !!

  • jenkinzone
    Simon Jenkinson (@jenkinzone) reported from Camden Town, England

    @ThreeUK I’m in London, wife in Devon. Neither of us are able to use our phones currently. Our Three home WiFi also down so all home entertainment not working. This isn’t ‘some’ people affected, it’s most if not all. Appalling.

  • ChrisTheDJ
    Chris Merriman (@ChrisTheDJ) reported from London, England

    @ianbetteridge @ThreeUK Three has been down nationwide since midnight

  • londonpussycat
    jaycee (@londonpussycat) reported from Brentford, England

    @ThreeUKSupport I have had intermittent service for 7-10 days now. Phone calls breaking up, to no service. In the house, no signal. Why did I ever leave EE. I had service literally everywhere. 😡😡😡

  • evnsio
    Chris Evans (@evnsio) reported from Islington, England

    The @ThreeUK mobile network is down. There's no word from them on Twitter and their status page is down 'for maintenance'. This is exactly how not to deal with an incident. #ThreeUK #threedown

  • Adam_Orriss
    Adam Orriss (@Adam_Orriss) reported from Wandsworth, England

    @ThreeUK where’s the information about your atrocious Notwork issues, all night no 3/4G🤬

  • StevieBBeatz
    StevieBBeatz (@StevieBBeatz) reported from Hackney, England

    Nah I’m leaving @ThreeUK man when my contract ends it’s bye bye, shittest network ever

  • thecakemixture
    Leigh-TheCakeMixture (@thecakemixture) reported from Hillingdon, England

    Not the day for the @ThreeUK @ThreeUKSupport network to be down! Travelling and need my phone, relying on WiFi to communicate sucks!!!

  • SoundWavePapi
    IG: alefromnatu 🇪🇸 • NASA OCHO CABRONES (@SoundWavePapi) reported from Kensington, England

    So @ThreeUK network is down. Dead.

  • SteveWatsonUK
    Steve Watson (@SteveWatsonUK) reported from Hillingdon, England

    Hey @ThreeUK what’s going on. No service since last night and zero communication to customers!!! What a disgrace. #threedown

  • MartinCox0155
    Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    To those, like me, who are lacking data/internet on the @ThreeUK network, I see that @ThreeUKSupport are stating that the network are having data issues. It's not your phone! It's been down since last night.

  • thisisemmie
    EMMIE RAY. (@thisisemmie) reported from Paddington, England

    three network being down is so helpful for us self employed folks 👍🏽 and to think it wasn’t long ago i was looking at changing networks for an phone upgrade...@ThreeUK @ThreeUKSupport

  • steadyeddie2440
    eddie cantwell (@steadyeddie2440) reported from Southall, England

    @ThreeUKSupport why no customer information. PR nightmare. No information is unacceptable. Many social media or news outlets to use.

  • evnsio
    Chris Evans (@evnsio) reported from Tottenham, England

    The Three mobile network is down. There's no word from them on Twitter and their status page is down 'for maintenance'. This is exactly how not to deal with an incident. #ThreeUK #threemobile

  • themib
    Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

  • Gcrobb
    Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport why’s your network done. Why you bothering with 5G when you can’t even run a network!!! 🤬🤬🤬🤬#Threemobile

  • steadyeddie2440
    eddie cantwell (@steadyeddie2440) reported from Southall, England

    @ThreeUK information is key. PR nightmare. No reason or explanation for outage.

  • lauracrimmons
    Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheVinny73
    Mark (@TheVinny73) reported

    @ThreeUK Terrible company. Sim got scammed earlier this week, and Three still haven't got me reconnected. Need the number to get on emails and change passwords on accounts, but Three have been less than useless.

  • TheVinny73
    Mark (@TheVinny73) reported

    @ThreeUK Terrible company. Sim got scammed earlier this week, and Three still haven't got me reconnected. Need the number to get on emails and change passwords on accounts, but Three have been less than useless.

  • reddevil100
    Dave Wikinson (@reddevil100) reported

    @TheVinny73 @ThreeUK Nightmare mate. I get loads calls from them telling me my sim expired normally just put phone down.

  • JustinBarker77
    Justin Barker (@JustinBarker77) reported

    @ThreeUKSupport why have my calls and call signal got worse since you confirmed I can use Vodafone as well? Constantly 1 bar and calls not connecting. Seems to override WiFi calling as well

  • TheVinny73
    Mark (@TheVinny73) reported

    @ThreeUK Terrible company. Sim got scammed earlier this week, and Three still haven't got me reconnected. Need the number to get on emails and change passwords on accounts, but Three have been less than useless.

  • TheVinny73
    Mark (@TheVinny73) reported

    @ThreeUK Terrible company. Sim got scammed earlier this week, and Three still haven't got me reconnected. Need the number to get on emails and change passwords on accounts, but Three have been less than useless.

  • TheVinny73
    Mark (@TheVinny73) reported

    @ThreeUK Terrible company. Sim got scammed earlier this week, and Three still haven't got me reconnected. Need the number to get on emails and change passwords on accounts, but Three have been less than useless.

  • Stuart79127363
    Stuart (@Stuart79127363) reported

    @ThreeUK @Ofcom @UKLabour Unsuspecting victims of Three. The company that charges for poor signal then ignores customers!

  • Frederique43442
    Frederique Saint-Louis-Augustin (@Frederique43442) reported

    @ThreeUK @TeamThree @ThreeUKSupport I need to send a formal complaint. Please provide an email address for your complaints department Complaint reference number: 251112103933661

  • TheVinny73
    Mark (@TheVinny73) reported

    @ThreeUK Terrible company. Sim got scammed earlier this week, and Three still haven't got me reconnected. Need the number to get on emails and change passwords on accounts, but Three have been less than useless.