3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 02/17/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Hackney, London, Camden Town, Hounslow, Southwark, City of London, Islington, City of Westminster, Wandsworth, Ealing, Woking, Harringay, Croydon, Hayes and Kensington.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomCamden Town Total Blackout
United KingdomHounslow Internet
United KingdomSouthwark Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • evnsio Chris Evans (@evnsio) reported from Islington, England

    The @ThreeUK mobile network is down. There's no word from them on Twitter and their status page is down 'for maintenance'. This is exactly how not to deal with an incident. #ThreeUK #threedown

  • steadyeddie2440 eddie cantwell (@steadyeddie2440) reported from Southall, England

    @ThreeUKSupport why no customer information. PR nightmare. No information is unacceptable. Many social media or news outlets to use.

  • evnsio Chris Evans (@evnsio) reported from Tottenham, England

    The Three mobile network is down. There's no word from them on Twitter and their status page is down 'for maintenance'. This is exactly how not to deal with an incident. #ThreeUK #threemobile

  • BillyCee92 Billy Christopher (@BillyCee92) reported from Richmond, England

    @ThreeUK sort your shit out! Internet is ******

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    To those, like me, who are lacking data/internet on the @ThreeUK network, I see that @ThreeUKSupport are stating that the network are having data issues. It's not your phone! It's been down since last night.

  • thisisemmie EMMIE RAY. (@thisisemmie) reported from Paddington, England

    three network being down is so helpful for us self employed folks 👍🏽 and to think it wasn’t long ago i was looking at changing networks for an phone upgrade...@ThreeUK @ThreeUKSupport

  • SharifOmar3 Mike Oxmaul (@SharifOmar3) reported from Hackney, England

    @virginmedia I appreciate the excellent service This is what good customer service looks like @ThreeUK

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • SoundWavePapi IG: alefromnatu 🇪🇸 • NASA OCHO CABRONES (@SoundWavePapi) reported from Kensington, England

    So @ThreeUK network is down. Dead.

  • jenkinzone Simon Jenkinson (@jenkinzone) reported from Camden Town, England

    @chriskanedev @ThreeUK 👍🏻 actually not a bad idea!

  • AdamXTroy ADAM TROY (@AdamXTroy) reported from Islington, England

    @ThreeUKSupport How about all day..... ALL DAY with NO service at all!

  • ShavnDaily | 🇲🇦🇬🇧🐐 #CFC 💙 | (@ShavnDaily) reported from Hillingdon, England

    So 3 Network has been down as early as 4:30am .. it’s now Lunchtime for me at work and still no Data or Phone Services available 😤🤔 having to resort to my work WiFi 😭 I have Unlimited Data WTF .. so I’m expecting a days compensation @ThreeUK @ThreeUKSupport

  • jenkinzone Simon Jenkinson (@jenkinzone) reported from Camden Town, England

    @ThreeUK I’m in London, wife in Devon. Neither of us are able to use our phones currently. Our Three home WiFi also down so all home entertainment not working. This isn’t ‘some’ people affected, it’s most if not all. Appalling.

  • wench25 Shawn Little1 Kalina (@wench25) reported from Egham, England

    @BBCBenThompson @ThreeUK @BBCBreakfast I did not realize it was down until I saw your news report - as I am in my house & I use my wifi (not data) // have turned the WiFi off on my phone and it def does NOT connect to the internet 😳 Hope you get a response from @ThreeUK soon !!

  • steadyeddie2440 eddie cantwell (@steadyeddie2440) reported from Southall, England

    @ThreeUK information is key. PR nightmare. No reason or explanation for outage.

  • londonpussycat jaycee (@londonpussycat) reported from Brentford, England

    @ThreeUKSupport I have had intermittent service for 7-10 days now. Phone calls breaking up, to no service. In the house, no signal. Why did I ever leave EE. I had service literally everywhere. 😡😡😡

  • Adam_Orriss Adam Orriss (@Adam_Orriss) reported from Wandsworth, England

    @ThreeUK where’s the information about your atrocious Notwork issues, all night no 3/4G🤬

  • jenkinzone Simon Jenkinson (@jenkinzone) reported from Camden Town, England

    @chriskanedev @ThreeUK Only through a public network on my phone, can’t my laptop.

  • dukeofpeckham Negro Kevin Owens (@dukeofpeckham) reported from Croydon, England

    Because my phone was connected to my WiFi since yesterday evening I didn't notice the @ThreeUK outage till this morning. I've been with them for 2 years and this is the first issue I've had with them. For what I pay and what I get I'm not going to beat them for the outage.

  • themib Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • jamessteel1986 James Steel (@jamessteel1986) reported

    @ThreeUK I’ve paid it... because the hassle of contesting £1.45 is just not worth it... but no... I’m mad, so here I am! I actually contacted Three a couple of months ago to cancel this contract via their online chat channel...

  • jezzaf3 jezzaf (@jezzaf3) reported

    @ThreeUKSupport PO15 5SH iPhone 5SE. Under normal circumstances reception and service are excellent. I just feel that this round of disruption so soon after the last is hard to swallow as a customer.

  • webmink Simon Phipps (@webmink) reported

    Sitting on infinite hold waiting for @threeUK to fix the complex error they have made, and the hold music, I kid you not, is "Sittin' On The Dock Of The Bay Wasting Time"

  • chloeboyle08 Chloe-Elizabeth (@chloeboyle08) reported

    @ThreeUK is your website down because it isn't letting me order a new phone???

  • F1PLT Seán The Pilot (@F1PLT) reported

    @ThreeUKSupport @ThreeUK Why does it take 144+ hours to move a number and why does everyone fob me off. Promised callbacks and emails don’t happen. 24 hours is the standard response and when that happens I’m told again 24 hours. To be told ‘you can wait’ is a language issue which shouldn’t happen.

  • SabszSoundsz sabs (@SabszSoundsz) reported

    @ThreeUKSupport I had to fight to even get a manager on the phone. Literally called customer services and it happened again. What’s wrong with your phone lines????

  • jezzaf3 jezzaf (@jezzaf3) reported

    @ThreeUKSupport And I eventually lodged a complaint in October because of the massive disruption this had on my work. I sincerely hope the current work and disruption is the last for a long time! I just can’t believeit’s happening again so soon at great disruption to your customers. I.e me.

  • SabszSoundsz sabs (@SabszSoundsz) reported

    @ThreeUKSupport No. I want a manager. None of you bloody listen. And fix your phone lines!!!!!!

  • VoiceBritannia Voice Britannia (@VoiceBritannia) reported

    What the hell, Twice now, the phone number 07412 594806 has called me and as soon as it realises the call is active it blasts a high pitched alarm tone down the line! @ThreeUK What the hell is this? I know its a 3 number, yet when I call it back I get told it doesnt exist!

  • jezzaf3 jezzaf (@jezzaf3) reported

    @ThreeUKSupport Time to time? A month without service at work in October due to never ending work on the adjacent mast Maxine!! I can guess from the guys up the mast, it’s maintenance related but they were up there last week with no loss of service, so why now? I’m fed up with the disruption.