3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 01/25/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (21%)

    Phone (21%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Kensington, Ruislip, Hackney, Croydon, Harrow, London, Epsom, Tower Hamlets, City of Westminster, City of London, Southall, Paddington, Camden Town, Southwark and Hammersmith.

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City Problem Type Report Time
United KingdomKensington Internet
United KingdomRuislip Internet
United KingdomHackney Internet
United KingdomCroydon Internet
United KingdomHarrow Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • BabyfaceLau Lauren Turner (@BabyfaceLau) reported from Croydon, England

    @ThreeUKSupport Nope never! Very confused 😂

  • mattlawley703 Matt Lawley (@mattlawley703) reported from Islington, England

    @ThreeUKSupport I’m trying to create and account to top up but on entering and submitting a password I get my3auth.text.generic.error really frustrating. Just want to top up for a mobile WiFi device. Help!

  • editorlewisnunn Lewis Nunn (@editorlewisnunn) reported from Ealing, England

    Absolutely fed up with @ThreeUK now...been with them for years and constant reception & data problems. Time for a change!

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened

  • JamAndHoney ben leedham (@JamAndHoney) reported from Lambeth, England

    If I didn’t have @ThreeUK Wifi calling I’d be totally cut off. I’m on my second iPhone now and a second SIM and I still get ‘No Service’. The phone doesn’t find the network or the WiFi, so I have to go in to settings and reconnect. 5 min later, same thing. I give up. 😭

  • _Panz_ Pandora Lloyd Harvey (@_Panz_) reported from Paddington, England

    @ThreeUKSupport I've been a customer for years and years. Yes, WiFi calling and texting has been vital over the last few years, especially now on the TFL network. I'm disappointed that I may have to change to a different provider if you can't offer this service any longer.

  • juniperchick juniperchick (@juniperchick) reported from Hammersmith, England

    Been a weekend of internet hell. Broadband’s broken. @ThreeUK 4G was really patchy to the point there was barely any connection. Still having problems. Please sort it out.

  • Mikec81united Mike curtis (@Mikec81united) reported from Harrow Weald, England

    @ThreeUK please fix esim for Apple Watch. Now Apple Watch series 4 has ecg I really want to get it but pointless if I can’t use it

  • keritweet Keri Hudson (@keritweet) reported from Paddington, England

    Sharing is caring: switching from @EE to @ThreeUK is the worst decision I’ve made so far this year - the signal is shocking 😬. Sorry EE, I’ll see you in 9 months xx

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog

  • yiddyuk Yiddy (@yiddyuk) reported from Hackney, England

    @ThreeUKSupport I find that hard to believe given that this issue is ongoing for a few years now so let's sup with the excuses

  • andreiafontour4 🌈Andréia Fontoura🌈 (@andreiafontour4) reported from Camden Town, England

    @ThreeUKSupport Of it was the other way around, and was in debt with you, you would make my life a living hell in order for me to pay the money I owe. You can’t just apologise, because it won’t fix the position you are putting me in!

  • triford Steffan Ford (@triford) reported from Tottenham, England

    @ThreeUK please can you say if your going to invest in Kings Cross, London coverage. For a mainline station in the capital the network coverage is a joke! Can’t check any data!

  • pedrolamas Pedro Lamas (@pedrolamas) reported from Islington, England

    .@ThreeUKSupport tells me the @ThreeUK InTouch app is being discontinued with no alternative to customers that have poor signal in their homes, unless we change to a new phone. I'm not happy with this and will consider changing both my phone and wife's to a different operator.

  • mstarmatt Matt (@mstarmatt) reported from Merton, England

    Yet again completely blown over by the fantastic customer service with @ThreeUK 😃 #winning #customerservice #happycustomer #keepsmiling

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted

  • john41539411 john (@john41539411) reported from Ealing, England

    @ThreeUK you keep on cold calling me on my mobile and land line I have nothing to do with you your a bunch of arseholes and stop cold calling and putting the phone down reported

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been

  • GJ_B95 Gabriel (@GJ_B95) reported from Kensington, England

    @ThreeUKSupport having newtork speed issues SW33DR

  • AmetDj Namer Merli @ EGX Rezzed (@AmetDj) reported from Wandsworth, England

    @ThreeUKSupport No it hasn’t, but a 3rd attempt later on actually went through. So I’m now gonna see if Barclays can cancel the two previously-failed transactions.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • FedPoulton The Fed (@FedPoulton) reported

    @ThreeUK Shame it doesn't work in Streatham. Get it sorted or I'm (loyal customer for 8 years) going over to Vodafone.

  • PJGil PJG (@PJGil) reported from Pencoed, Wales

    @ThreeUK something isn't right with the mast in cf35 6tg. I normally have 4 bars and 4g but only 1 bar and no data. Its not just me either. Phone gets 5 bars and 5g 4 mile down the road so phone is ok

  • AliSwanLon Alison Smith (@AliSwanLon) reported

    @ThreeUKSupport 3DK been here 2 weeks and I have just see on another thread it’s a know issue ?

  • kirstyleeBTS Kirsty 💜🫰 (@kirstyleeBTS) reported

    @ThreeUKSupport No I don’t think anyone understands how much anxiety this is causing me. Not to mention the amount of time I’ve wasted and there is no resolution in sight. No they couldn’t they wanted to do the transfer again. Only for me to receive the same text I’ve received 20x

  • SuperDuperJay69 Just Jay the IT Grump (@SuperDuperJay69) reported

    Well goodbye @ThreeUK, you've lost another customer due to your stupid changes and charges. #Hello @O2 #LetsMakeThisWork

  • rmf719630 RobertM (@rmf719630) reported

    @ThreeUK Even the 4g is terrible here.

  • gumplock gumplock (@gumplock) reported

    @ThreeUK @JimBoardman It doesn't work. 3 different Three staff said it'll be fixed but it isn't. In the mean time I have to pay Threes maxed out data prices because their service doesn't work. Roaming should be free anyway like on other networks.

  • kirstyleeBTS Kirsty 💜🫰 (@kirstyleeBTS) reported

    @ThreeUKSupport I was, they couldn’t help me as it was a PAYG sim. They put me through to another team but they just wanted to do the number port again!! That won’t fix it, the number has already been ported from O2. I’m losing my patience now

  • gregory61356121 User117 (@gregory61356121) reported

    @ThreeUKSupport I’m getting all over london though, in most places my friends who are with different companies have signal yet mine disappears and then when I move for a bit it comes back

  • rahma19308974 rahma (@rahma19308974) reported

    @ThreeUK Disgusting network and absolute robbers. Making customers pay for data they haven’t used and refuse to refund or compensate. DO NOT JOIN THIS NETWORK! I’m ashamed to have even put a penny in this companies pocket!