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3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

Why is my 3 (Three) service not working?

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at 3 (Three)

3 (Three) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Richmond, England

The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Harringay, London, Southwark, Tower Hamlets, Croydon, Hackney, Southall, Fulham, Hammersmith, Hounslow, Wandsworth, Wembley, Islington, and Chertsey.

CityProblem TypeReport Time
City of Westminster Internet 1 day ago
Harringay Internet 1 day ago
London Phone 1 day ago
Southwark Internet 2 days ago
Tower Hamlets Phone 2 days ago
London Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Holloway_Zoo
    Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @ThreeUKSupport Outstanding customer service. Ordered your Huawei E557 with collections from your Wood Green store. Went there today they said it’s @ your Angel store. It’s not there either. Travelling when shouldn’t and now cannot work from home.

  • KayceeThePrettY
    The Crazy Stewart Ukle Kaycee (@KayceeThePrettY) reported from Brentford, England

    Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .

  • DAZZABRIODY
    Darren Briody (@DAZZABRIODY) reported from Islington, England

    @ThreeUK hi I’ve received post for a 3 account but the person named doesn’t live at my address can u help thanks

  • o0MattE0o
    Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England

    @ThreeUKSupport No updates ill just take it, its not working as your end.

  • beatriceforme
    🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

  • geometric
    Geo (@geometric) reported from Paddington, England

    @ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭

  • adizadiva7
    Adiza Shardow 🇬🇭 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@adizadiva7) reported from Lambeth, England

    Same here talk about bad timeline lol @ThreeUK

  • geometric
    Geo (@geometric) reported from Kensington, England

    @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

  • o0MattE0o
    Matthew John Earley BBC (hons) (@o0MattE0o) reported from Yiewsley, England

    @ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days

  • Willhide
    Will Hide (@Willhide) reported from Camden Town, England

    @catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.

  • The_Photographr
    Imran ® (@The_Photographr) reported from Harrow Weald, England

    @CurlyTazzi @BelleDameFolle @ThreeUK @virginmedia I haven’t had anything but great service from them. Blistering fast internet speeds all the time and never an outage in 4 years. Must be your dodgy area.

  • QuantumCaza
    Alfie ☕ Coffee God (@QuantumCaza) reported from Islington, England

    So I can't pay my phone bill because the @ThreeUK site and app and phone number is down @ThreeUKSupport

  • Jessieanna1975
    JessieAnna (@Jessieanna1975) reported from Hillingdon, England

    @ThreeUKSupport waited all day for my upgrade to be delivered and it has not arrived. I have also not received a email telling me what time it should arrive like you said i would. I have phoned up your customer service twice and had no help. Disgusting service!

  • Holloway_Zoo
    Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @OliversSherbs @ThreeUKSupport They’ll blame your handset or sim and ignore the fact that their signal is virtually non existent in most of the country.

  • fevington
    Mike Fethers (@fevington) reported from Paddington, England

    Hi @ThreeUK let’s have an honest chat about how bad your service has become in the last two years. Poor or no 4G coverage across most of central and west London. Five bars but no actual data connection. Coverage maps that are just made up!

  • Ben_Murray
    Ben Murray (@Ben_Murray) reported from London, England

    Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

  • o0MattE0o
    Matthew John Earley (@o0MattE0o) reported from Yiewsley, England

    @ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...

  • StoilTimchev1
    Stoil Timchev (@StoilTimchev1) reported from Camberwell, England

    @ThreeUKSupport I was over charged ina number of occasions so I paced a cap on my account. However I continued to get overcharged (x7 the amount) and when I rang to double check you never placed a cap for me. Then reassured me that you won’t charge me and 4 days later I got charged anyway

  • Brunts1980
    Nickle Arse (@Brunts1980) reported from Lambeth, England

    @taralawrence21 @Three_Is_Broken @ThreeUKSupport Yeah...leave @ThreeUK they are shit

  • MarcoFitnessLDN
    Marco London (@MarcoFitnessLDN) reported from Camden Town, England

    @ThreeUKSupport THATS IS A STUPID ANSWR ! YOU ALWAYS HAVE THE SIGNAL BAR JESUS CHRIST !! But i can't make calls/ SMS / or data ! I'm sure but utter ridiculouse reply !!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mohamedpitso72
    Mohamed wael (@Mohamedpitso72) reported

    @ThreeUKSupport I hope you teach this company to respect the customer and respect people's minds @telecomegypt

  • 1JamesCHELSEA
    Chelsea Lookback ⭐⭐ (@1JamesCHELSEA) reported

    @TheSonny25 @ThreeUK I would rather they spread it out instead of going to the same old ppl, I see it all the time and I speak to ppl who get offered tickets, shirts etc alot ... If its that east why can't they help ppl less fortunate aswell

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported

    @ThreeUKSupport this is all i've been getting all week since joining you guys. if i stand at the back door or outside, i can get about 400 down and 15 up on 5g, but it doesn't reach indoors.

  • FionaJTFleming
    Fiona Fleming 💙 (@FionaJTFleming) reported

    @ThreeUKSupport I have not been able to make calls for three days now due to issues with your network in the CH43 area. When will this be resolved? Having recently renewed my contract it's very frustrating.

  • macky11112
    Macky (@macky11112) reported

    @ThreeUKSupport I am trying to get through to a human being on the phone (333) but it is impossible. I’m going round and round in circles, pressing 1, 2, 3 etc then it takes me back to the main menu every time. I’ve tried TEN times. This is URGENT. Please help.

  • TtAaronD
    Aaron D (@TtAaronD) reported

    @CW33ks @ThreeUK It's what they haven't done. Haven't ever given me any signal.

  • DarylHogg
    Daryl Hogg (@DarylHogg) reported

    @TechnicallyBen @ThreeUK I’m a T-Mobile customer so international roaming is free.

  • GluckAphra
    I AM THE OLDEST SON (@GluckAphra) reported

    @ThreeUK yous need to sort out your customer service, I’m trying to talk to a PERSON on the phone for the last 20 minutes going back-and-forth. Your chat is useless and yous are even trying to get more money out of me when I’ve just signed a contract

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported

    @threeuksupport hey, any work going on in tw27bp? upload speed on 4g is really poor, less than 1mb! have switched off 5g as can only get that sometimes outside. can't drop down to 3g as on an iphone 13. have restarted phone, reset network settings, but no luck.

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported

    @ThreeUKSupport i've had it since joining you on Monday. new sim and everything, so it's not the sim. i'm getting about 20mb down and about 0.8 mb up. can't hold a zoom call properly, facetime, etc. other people having same issue too in the postcode.