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3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Richmond, England

The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, City of Westminster, Harringay, Southwark, Tower Hamlets, Croydon, Hackney, Southall, Fulham, Hounslow, Wandsworth, Wembley, Islington, and Chertsey.

CityProblem TypeReport Time
Hammersmith Internet 19 hours ago
London Total Blackout 2 days ago
City of Westminster Internet 4 days ago
Harringay Internet 4 days ago
London Phone 4 days ago
Southwark Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • antjpg
    Ant G (@antjpg) reported from London, England

    In central London today and seriously crap reception from @ThreeUK as per usual.

  • john41539411
    john (@john41539411) reported from Ealing, England

    @ThreeUK you keep on cold calling me on my mobile and land line I have nothing to do with you your a bunch of arseholes and stop cold calling and putting the phone down reported

  • JakeFCohen
    Jake Cohen (@JakeFCohen) reported from Brentford, England

    @ThreeUK @Lionesses nah, you’re engaging in a poor attempt at ambush marketing and virtue signalling about “supporting the @Lionesses,” but wont actually spend any of that £4 billion profit on investing in the game or you know, actually supporting the squad

  • Dante_Banks
    Danté Banks (@Dante_Banks) reported from Tottenham, England

    @Nicktendo_ @ThreeUK I recently left Voda for Sky. Been with them for six months and no problems. Data rollover can be banked or redeemed against products they sell.

  • Dante_Banks
    Danté Banks (@Dante_Banks) reported from Tottenham, England

    @Nicktendo_ @ThreeUK Was with Voda for 20+ years and had no issues, then everything changed. Last few years were endless aggro with no rewards for loyalty. They didn't even try to tempt me to stay.

  • JamAndHoney
    ben leedham (@JamAndHoney) reported from Lambeth, England

    If I didn’t have @ThreeUK Wifi calling I’d be totally cut off. I’m on my second iPhone now and a second SIM and I still get ‘No Service’. The phone doesn’t find the network or the WiFi, so I have to go in to settings and reconnect. 5 min later, same thing. I give up. 😭

  • Mr_Rafal
    Raf (@Mr_Rafal) reported from Hackney, England

    @ThreeUKSupport is there are problem in Hackney with 4g as it’s been really bad and weak signal. Codes E5, E8 @ThreeUK

  • mattlawley703
    Matt Lawley (@mattlawley703) reported from Islington, England

    @ThreeUKSupport I’m trying to create and account to top up but on entering and submitting a password I get my3auth.text.generic.error really frustrating. Just want to top up for a mobile WiFi device. Help!

  • editorlewisnunn
    Lewis Nunn (@editorlewisnunn) reported from Ealing, England

    Absolutely fed up with @ThreeUK now...been with them for years and constant reception & data problems. Time for a change!

  • Mrs_JRD
    ▼▲ JΞNNIFΞR ▼▲ (@Mrs_JRD) reported from City of London, England

    @ThreeUKSupport I've had no mobile signal for over a week in my central London office. The website keeps saying it will be fixed on that day yet never does. Shocking service. Extremely unhappy as I cant make or receive any calls. I'm not in the middle of nowhere!

  • yiddyuk
    Yiddy (@yiddyuk) reported from Hackney, England

    @ThreeUKSupport I find that hard to believe given that this issue is ongoing for a few years now so let's sup with the excuses

  • juniperchick
    juniperchick (@juniperchick) reported from Hammersmith, England

    Been a weekend of internet hell. Broadband’s broken. @ThreeUK 4G was really patchy to the point there was barely any connection. Still having problems. Please sort it out.

  • famousdeano
    deano kerridge (@famousdeano) reported from London, England

    @ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened

  • triford
    Steffan Ford (@triford) reported from Tottenham, England

    @ThreeUK please can you say if your going to invest in Kings Cross, London coverage. For a mainline station in the capital the network coverage is a joke! Can’t check any data!

  • LorenzoTalotti
    Lorenzo Talotti (@LorenzoTalotti) reported from Lambeth, England

    @ThreeUKSupport Hi, it still doesn’t work at all. I turned on 4G data under suggestion of a 3 store but still nothing. A week ago it worked very well while I was home, now as soon as I step into my house, it starts not working at all.

  • famousdeano
    deano kerridge (@famousdeano) reported from London, England

    @ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted

  • BabyfaceLau
    Lauren Turner (@BabyfaceLau) reported from Croydon, England

    @ThreeUKSupport Nope never! Very confused 😂

  • pedrolamas
    Pedro Lamas (@pedrolamas) reported from Islington, England

    .@ThreeUKSupport tells me the @ThreeUK InTouch app is being discontinued with no alternative to customers that have poor signal in their homes, unless we change to a new phone. I'm not happy with this and will consider changing both my phone and wife's to a different operator.

  • _Panz_
    Pandora Lloyd Harvey (@_Panz_) reported from Paddington, England

    @ThreeUKSupport I've been a customer for years and years. Yes, WiFi calling and texting has been vital over the last few years, especially now on the TFL network. I'm disappointed that I may have to change to a different provider if you can't offer this service any longer.

  • tonytheplumber1
    Tony Dempster (@tonytheplumber1) reported from City of London, England

    @ThreeUKSupport we have a Relish Box but it’s not giving WiFi signal. We have reset box etc but still not working. Is network down

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JackSchlez
    Jack Schlez (@JackSchlez) reported

    I've been a great customer of @ThreeUK for the past few years. I hope they won't change their roaming service. #ChelThree

  • Jay_McB
    Jason Brown (@Jay_McB) reported

    @ThreeUKSupport Well that's a bit fly, @ThreeUK advertised this SIM at this price and I could have got it yesterday. But I saved it, a service you provide. I would like to get this deal without contacting the @ASA_uk thanks

  • Ricabii
    Ric Newsham (@Ricabii) reported

    @ThreeUKSupport After them calls a plan was to try the sim that came with the 5g hub in a different device. The sim could play videos on my phone and games fine. So we deemed it was the hub. So replaced the hub, but I have the exact same issue. Can't even post onto twitter I have to use mob data

  • OnyinyeSa_
    Onyinyechukwu (@OnyinyeSa_) reported

    @ThreeUKSupport I had the pay as you go plan and my data finished before expiry date and I can’t top up, i had a live chat with a customer assistant and he advised I switch to 5gb which I did and a direct debit was set up on my Acct

  • dibsta1
    Dave B (@dibsta1) reported

    @ThreeUKSupport It’s that bad can’t even do Speedtest

  • Hardlydan
    Dan Knapman (@Hardlydan) reported

    @netgemtv @ThreeUK I will call when I get my voice back. Terrible cold at the moment!

  • Jay_McB
    Jason Brown (@Jay_McB) reported

    @ThreeUKSupport Not a problem I get it all from @virginmedia

  • Chaz_CFC
    Charlie ⭐️⭐️ (@Chaz_CFC) reported

    @ThreeUKSupport I'm also unable to use Netflix and other streaming services on my smart TV and my PS4 won't connect to PSN now. These work if I tether my phone so its definitely an issue with the hub.

  • 1066jacko
    Jacko 💙 (@1066jacko) reported

    @ThreeUKSupport Nope. It never existed apparently! Despite getting an email at 18.59! Surly if I keep getting calls and emails it exists?

  • Leanne61409785
    💧Leanne C 🐦BentleyFrench (@Leanne61409785) reported

    @ThreeUK please can you assist urgently. I’m on holiday and your site won’t let me pay my bill. You’re threatening cancelling my service. What is your number from abroad?