3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 03/21/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Fulham, Wandsworth, Islington, Hammersmith, Hackney, Paddington, City of London, Wembley, Mitcham, City of Westminster, Edgware, Epsom, Harringay and Kensington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomFulham Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomWandsworth Phone

Community Discussion

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3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @ThreeUKSupport Outstanding customer service. Ordered your Huawei E557 with collections from your Wood Green store. Went there today they said it’s @ your Angel store. It’s not there either. Travelling when shouldn’t and now cannot work from home.

  • Muswell_Ben Ben Weaver (@Muswell_Ben) reported from City of London, England

    @ThreeUKSupport I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!

  • Muswell_Ben Ben Weaver (@Muswell_Ben) reported from Tottenham, England

    @ThreeUK I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!

  • JamesPhizKFC James Street (@JamesPhizKFC) reported from Kingston upon Thames, England

    @ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !

  • Serendipity247 serendipity247 (@Serendipity247) reported from Hillingdon, England

    Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @katebevan Amazing. Haven’t been able to get a decent 4g signal since last year and @ThreeUKSupport and @ThreeUK just ignore it. Still put their prices up this month though. Classy.

  • Serendipity247 serendipity247 (@Serendipity247) reported from Hillingdon, England

    Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @p_may @ThreeUK Well I did go into my app and realise I’m over on my minutes. Damn having to call the hospital etc. Must remember to use my work phone. 🤣

  • SHPETeacher13 Sam Skinner (@SHPETeacher13) reported from Hammersmith, England

    @ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom

  • Edrat77 David Ratcliffe (@Edrat77) reported from Lambeth, England

    @ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.

  • QuantumCaza Alfie ☕ Coffee God (@QuantumCaza) reported from Islington, England

    So I can't pay my phone bill because the @ThreeUK site and app and phone number is down @ThreeUKSupport

  • SHPETeacher13 Sam Skinner (@SHPETeacher13) reported from Hammersmith, England

    @ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK

  • adizadiva7 Adiza Shardow 🇬🇭 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@adizadiva7) reported from Lambeth, England

    Same here talk about bad timeline lol @ThreeUK

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England

    @ThreeUKSupport No updates ill just take it, its not working as your end.

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

  • Willhide Will Hide (@Willhide) reported from Camden Town, England

    @catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.

  • kieranhistweets Kieran (@kieranhistweets) reported from Croydon, England

    Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Yiewsley, England

    @ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • strictlynina Nina (@strictlynina) reported

    @threeuk I am disappointed in your customer service in store.

  • husnakhatri Husna (@husnakhatri) reported

    @ThreeUKSupport I have 5G home broadband but there are network issues. How long until those in the Enfield area are fixed? Having to come off wifi to watch videos in my own library on my iPhone is a bit ridiculous. I’m a new customer so wondering whether it’s even worth staying!

  • flyingfree101 Pfizer_Did_Not_Test_For_Transmission_Blocking. T/F (@flyingfree101) reported

    @ThreeUK I lost my phone. I have FaceTime audio on my computer. Telegram and Signal. How can I communicate with you? I want a new SIM to be sent to my registered address but NOT an activated one because my phone may be handed in. Please let me know how I can talk with you.…

  • Pseudomorph81 Jonathan Bryce (@Pseudomorph81) reported

    @deanolium @ThreeUKSupport To be fair, I've just finished my second webchat. We got disconnected again, but actually had a useful conversation about the issue. It isn't resolved (looking at you 3 Legal team whilst shaking my head), but the advisor was really helpful. So that's something!

  • xhpt2 bees (@xhpt2) reported

    Pls my service and internet has been soooo crap and I’m so close to throwing my phone. @ThreeUK @ThreeUKSupport why is your network horrendous ???

  • deanolium Deano (@deanolium) reported

    @Pseudomorph81 @ThreeUKSupport To be fair, I have a lot of time for people who work support - they're usually doing the best they can to help, even when the actual systems the services rely on are full of issues. Glad it's getting somewhere at least!

  • Maysiebug Maysie glitter disco bug 💐🍄👩🏻‍🎤🌙✨🪩🐞🇺🇦 (@Maysiebug) reported

    @ThreeUKSupport I’ve had the issue raised but I’ve heard nothing back it’s been going on a while it just won’t log me in because I’m “not a customer” i am 😢

  • MattCDoyle_ Matt (@MattCDoyle_) reported

    @ThreeUKSupport Why am I being forced to upgrade to your ridiculous contracts when as a new customer I could buy the phone outright and then just sign up for a sim?

  • MarcusFarran Marcus Farran (@MarcusFarran) reported

    @ThreeUKSupport awful service from three again. My wife bought a new contract with you 1 month ago. She asked support if she could transfer her old number from an existing three account to the new one. Your support said she would need to wait for her old account contact to end.

  • LukeMurrell11 Luke Murrell (@LukeMurrell11) reported

    how to contact HR at Three UK @ThreeUK to get a company reference? Following days of trying, has anyone managed to do this can anyone help? thanks