3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hackney, London, Camden Town, Hounslow, Southwark, City of London, Islington, City of Westminster, Wandsworth, Ealing, Woking, Harringay, Croydon, Hayes and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| Camden Town |
Total Blackout | |
| Hounslow |
Internet | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Chris Evans
(@evnsio) reported
from
Islington, England
The @ThreeUK mobile network is down. There's no word from them on Twitter and their status page is down 'for maintenance'. This is exactly how not to deal with an incident. #ThreeUK #threedown
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eddie cantwell
(@steadyeddie2440) reported
from
Southall, England
@ThreeUKSupport why no customer information. PR nightmare. No information is unacceptable. Many social media or news outlets to use.
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Chris Evans
(@evnsio) reported
from
Tottenham, England
The Three mobile network is down. There's no word from them on Twitter and their status page is down 'for maintenance'. This is exactly how not to deal with an incident. #ThreeUK #threemobile
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Billy Christopher
(@BillyCee92) reported
from
Richmond, England
@ThreeUK sort your shit out! Internet is ******
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
To those, like me, who are lacking data/internet on the @ThreeUK network, I see that @ThreeUKSupport are stating that the network are having data issues. It's not your phone! It's been down since last night.
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EMMIE RAY.
(@thisisemmie) reported
from
Paddington, England
three network being down is so helpful for us self employed folks 👍🏽 and to think it wasn’t long ago i was looking at changing networks for an phone upgrade...@ThreeUK @ThreeUKSupport
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Mike Oxmaul
(@SharifOmar3) reported
from
Hackney, England
@virginmedia I appreciate the excellent service This is what good customer service looks like @ThreeUK
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@TheHodge @ThreeUK Three. It's a known problem though
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IG: alefromnatu 🇪🇸 • NASA OCHO CABRONES
(@SoundWavePapi) reported
from
Kensington, England
So @ThreeUK network is down. Dead.
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Simon Jenkinson
(@jenkinzone) reported
from
Camden Town, England
@chriskanedev @ThreeUK 👍🏻 actually not a bad idea!
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ADAM TROY
(@AdamXTroy) reported
from
Islington, England
@ThreeUKSupport How about all day..... ALL DAY with NO service at all!
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| 🇲🇦🇬🇧🐐 #CFC 💙 |
(@ShavnDaily) reported
from
Hillingdon, England
So 3 Network has been down as early as 4:30am .. it’s now Lunchtime for me at work and still no Data or Phone Services available 😤🤔 having to resort to my work WiFi 😭 I have Unlimited Data WTF .. so I’m expecting a days compensation @ThreeUK @ThreeUKSupport
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Simon Jenkinson
(@jenkinzone) reported
from
Camden Town, England
@ThreeUK I’m in London, wife in Devon. Neither of us are able to use our phones currently. Our Three home WiFi also down so all home entertainment not working. This isn’t ‘some’ people affected, it’s most if not all. Appalling.
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Shawn Little1 Kalina
(@wench25) reported
from
Egham, England
@BBCBenThompson @ThreeUK @BBCBreakfast I did not realize it was down until I saw your news report - as I am in my house & I use my wifi (not data) // have turned the WiFi off on my phone and it def does NOT connect to the internet 😳 Hope you get a response from @ThreeUK soon !!
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eddie cantwell
(@steadyeddie2440) reported
from
Southall, England
@ThreeUK information is key. PR nightmare. No reason or explanation for outage.
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jaycee
(@londonpussycat) reported
from
Brentford, England
@ThreeUKSupport I have had intermittent service for 7-10 days now. Phone calls breaking up, to no service. In the house, no signal. Why did I ever leave EE. I had service literally everywhere. 😡😡😡
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Adam Orriss
(@Adam_Orriss) reported
from
Wandsworth, England
@ThreeUK where’s the information about your atrocious Notwork issues, all night no 3/4G🤬
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Simon Jenkinson
(@jenkinzone) reported
from
Camden Town, England
@chriskanedev @ThreeUK Only through a public network on my phone, can’t my laptop.
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Negro Kevin Owens
(@dukeofpeckham) reported
from
Croydon, England
Because my phone was connected to my WiFi since yesterday evening I didn't notice the @ThreeUK outage till this morning. I've been with them for 2 years and this is the first issue I've had with them. For what I pay and what I get I'm not going to beat them for the outage.
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Martin Bentley
(@themib) reported
from
London, England
@Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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James Steel
(@jamessteel1986) reported
@ThreeUK I’ve paid it... because the hassle of contesting £1.45 is just not worth it... but no... I’m mad, so here I am! I actually contacted Three a couple of months ago to cancel this contract via their online chat channel...
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jezzaf
(@jezzaf3) reported
@ThreeUKSupport PO15 5SH iPhone 5SE. Under normal circumstances reception and service are excellent. I just feel that this round of disruption so soon after the last is hard to swallow as a customer.
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Simon Phipps
(@webmink) reported
Sitting on infinite hold waiting for @threeUK to fix the complex error they have made, and the hold music, I kid you not, is "Sittin' On The Dock Of The Bay Wasting Time"
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Chloe-Elizabeth
(@chloeboyle08) reported
@ThreeUK is your website down because it isn't letting me order a new phone???
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Seán The Pilot
(@F1PLT) reported
@ThreeUKSupport @ThreeUK Why does it take 144+ hours to move a number and why does everyone fob me off. Promised callbacks and emails don’t happen. 24 hours is the standard response and when that happens I’m told again 24 hours. To be told ‘you can wait’ is a language issue which shouldn’t happen.
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sabs
(@SabszSoundsz) reported
@ThreeUKSupport I had to fight to even get a manager on the phone. Literally called customer services and it happened again. What’s wrong with your phone lines????
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jezzaf
(@jezzaf3) reported
@ThreeUKSupport And I eventually lodged a complaint in October because of the massive disruption this had on my work. I sincerely hope the current work and disruption is the last for a long time! I just can’t believeit’s happening again so soon at great disruption to your customers. I.e me.
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sabs
(@SabszSoundsz) reported
@ThreeUKSupport No. I want a manager. None of you bloody listen. And fix your phone lines!!!!!!
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Voice Britannia
(@VoiceBritannia) reported
What the hell, Twice now, the phone number 07412 594806 has called me and as soon as it realises the call is active it blasts a high pitched alarm tone down the line! @ThreeUK What the hell is this? I know its a 3 number, yet when I call it back I get told it doesnt exist!
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jezzaf
(@jezzaf3) reported
@ThreeUKSupport Time to time? A month without service at work in October due to never ending work on the adjacent mast Maxine!! I can guess from the guys up the mast, it’s maintenance related but they were up there last week with no loss of service, so why now? I’m fed up with the disruption.