3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 12/19/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Total Blackout (27%)

    Total Blackout (27%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Twickenham, Southwark, Croydon, Hackney, Stanmore, Woking, City of London, Hammersmith, Kensington, Wandsworth, Muswell Hill, Hounslow and Morden.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCity of Westminster Wi-fi
United KingdomCity of Westminster Internet
United KingdomCity of Westminster Internet
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere

  • crossan_richard Richard Crossan (@crossan_richard) reported from Camberwell, England

    @ThreeUKSupport Doesn't work on the Northern Line between Borough and Archway - no idea beyond that. Been working fine for years and stopped mid last week.

  • olicollett Oliver Collett (@olicollett) reported from Ealing, England

    Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges

  • QuantumCaza Coffee (@QuantumCaza) reported from Islington, England

    @ThreeUK please fix your connection man it’s so bad

  • SMillbery Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @ThreeUKSupport why is my 5G signal so poor?!?

  • eatsruns Sarah (@eatsruns) reported from Tottenham, England

    Had to stand on my doorstep in my shortie pyjamas this morning helping my learning disabled neighbour pay her @ThreeUK bill, because the man said he'd cut her off rather than wait until her support worker can help. She hadn't paid because she's just spent two weeks in hospital.

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    @ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?

  • Jo_Higson Jo Higson MA (@Jo_Higson) reported from Hillingdon, England

    @ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?

  • MarkAlexKeller Mark A. Keller (@MarkAlexKeller) reported from Hillingdon, England

    @ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.

  • Coastermitch Mitch (@Coastermitch) reported from Hammersmith, England

    So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?

  • Hempomatt Matty (@Hempomatt) reported from Wandsworth, England

    I wish @ThreeUK would have told me they have terrible coverage in Clapham

  • rahelab Rahel Bailie takes content operations seriously (@rahelab) reported from Camberwell, England

    Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!

  • s_0_u_l Venkatesh Naidu (@s_0_u_l) reported from Hounslow, England

    @ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK

  • spinneywoods Darren Woods (@spinneywoods) reported from Croydon, England

    @ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age

  • shanecollinsman Shane Collins (@shanecollinsman) reported from Islington, England

    What is the point of having lots of data if your coverage is so bad in LONDON 🤮 @ThreeUK

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.

  • JackieWarner13 jac (@JackieWarner13) reported from Lambeth, England

    Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    Why do you @ThreeUK tell there was good network coverage in Croydon ???

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • W2MuchDC W2MUCHDC (@W2MuchDC) reported

    @ChelseaFC @ThreeUK This is all bull-****. Show film of them working, not clowning around.

  • SionTheSh33p Siôn Jones (@SionTheSh33p) reported

    Actually it's £148.84 taking away the SIM cost I was on, but still, feel terrible that I've lost a LOT of money during a cost-of-living crisis thanks to @ThreeUK @ThreeUKSupport not amending your contract automatically when you've paid your phone off. Time to look elsewhere!

  • darren1975dvd daz (@darren1975dvd) reported

    @ThreeUK Good evening, I have been unable to get a signal on my phone for the last four hours. Could you please give me an update if possible re: the length of the outage.

  • JoshWilliams456 Josh Williams (@JoshWilliams456) reported

    @ThreeUKSupport I've had 2 accounts made in my name and address which I didn't do! And your asking for passwords on the account for me to talk to someone to cancel which I obviously don't have as I didn't make the account. How can you let someone do this without ID!

  • waiysted osama🇵🇸🇮🇷 (@waiysted) reported

    @CFCKAH @CFCDaily @ThreeUK i don’t like him at all as a footballer but wtf is wrong with you lol

  • thedarkweeally Al (@thedarkweeally) reported

    Speed & signal issues yet three status checker claims no issues in my area - absolutely sick of this, you get about 3 weeks of decent service then problems for the next 6. How can you go from 5 bar signal to 1 with 1mb speed and there's no issue? Joke 🤬 @ThreeUKSupport

  • mmgbenusola MM (@mmgbenusola) reported

    @CFCDaily @EMPIREKWAME @ThreeUK This Fofana is always injured. Wtf

  • daenerysfan ً (@daenerysfan) reported

    @ChelseaFC @ThreeUK Ruben noises were TERRIBLE

  • d_calder Dave Calder (@d_calder) reported

    @ThreeUKSupport hi, is there a service issue with 5G at G13 1UZ in Glasgow. Both my phone and router are affected and I can't work effectively. Thanks

  • wendychong90 …•-🪓*Missy*🪓-• (@wendychong90) reported

    @ThreeUK please sort your **** out, my phone network hasn’t been working properly since Nov/December…. Network outage for over 2 months… not paying my next 2 phone bills how do you like that? Same annoyance isn’t it