3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 02/10/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Harringay, Croydon, London, Hackney, Southwark, Hayes, Kensington, City of Westminster, Woking, Hounslow, Waltham Forest, City of London, Islington, Tower Hamlets and Merton.

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City Problem Type Report Time
United KingdomHarringay Internet
United KingdomCroydon Total Blackout
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomSouthwark Wi-fi
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @ThreeUKSupport Still not getting back to me about my Huawei E5573bs which I couldn’t collect due to lockdown but still manage to send threatening emails for non payment for a service I don’t even have. Joke company.

  • Roses_Finds Roses Finds (@Roses_Finds) reported from Wandsworth, England

    @ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport @ThreeUK @Three_Is_Broken In March I ordered your Huawei E5573bs mobile WiFi so as an NHS worker I could work from home. Due to lockdown I couldn’t collect it as your stores closed. Since then you have constantly sent me bills for a service I don’t and never have

  • Roses_Finds Roses Finds (@Roses_Finds) reported from Wandsworth, England

    @ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    It’s a bit rubbish the @ThreeUK Home Signal is only 3G so to use it have to turn phone to 3G only so it won’t won’t roam on to 4G macro cell. Guess useful if local network outage

  • JWBarnham James Barnham (@JWBarnham) reported from Wandsworth, England

    @ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.

  • ELarkin25 Elena Larkin (@ELarkin25) reported from Richmond, England

    @ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService

  • loraineff LYF (@loraineff) reported from London, England

    @ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Croydon, England

    @ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔

  • snkhan Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @ThreeUKSupport Done — by the way your Three Chat service said that the Network Checker is for mobile only, and doesn’t include Three Home Broadband.

  • Muswell_Ben Ben Weaver (@Muswell_Ben) reported from Tottenham, England

    @ThreeUKSupport I would bet my life on it that you can’t help! This has been ongoing for over 2 months! There was a ridiculous charge on my iPad sim only data. I know for a fact that it was wrong but your people are insisting it was correct! I have to pay!

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three

  • Muswell_Ben Ben Weaver (@Muswell_Ben) reported from Tottenham, England

    I’m still lost for words at how pathetic @ThreeUK @ThreeUKSupport are! Not only do they over charge you and refuse to admit error, their customer service in just nonexistent! #three #mobilephone #phonecompanies

  • Muswell_Ben Ben Weaver (@Muswell_Ben) reported from Tottenham, England

    Anyone thinking of changing/switching mobile phone companies, what ever you DON’T even think about going to @ThreeUK @ThreeUKSupport! Utterly, utterly terrible company! I so regret the day I ever considered them. Please learn from my mistake! #Three #mobilephones

  • ErminiaColucci Erminia Colucci (@ErminiaColucci) reported from London, England

    @ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

  • Muswell_Ben Ben Weaver (@Muswell_Ben) reported from Tottenham, England

    @ThreeUKSupport Anyway I’ve closed down my account with @ThreeUK now and I regret the day I even considered joining them!

  • Muswell_Ben Ben Weaver (@Muswell_Ben) reported from Tottenham, England

    @ThreeUKSupport Further more the ability to make contact with you has been a joke! But when you want to make contact with me demanding money, there’s no stopping you! I can’t even check my outstanding account balance through your phone number never mind speak to someone!

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport That you’ll get back to me and you never do. I’ve received another letter saying I owe you money for a service I don’t have. I have two phone contracts with you as well. I’ve been complaining about the signal for months and been ignored as have loads of

  • snkhan Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @kevbryan12 @ThreeUKSupport It’s that entire Facebook discussion spanning back a few years. In early 2020 they confirmed they were testing eSIM support, but their responses suggest that eSIM support will not include support for Apple Watch.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • LinsayWright Linsay wright (@LinsayWright) reported

    Worst customer service ever - wait in for a phone and AirPods to be delivered following order on Friday with today as delivery date ! No message so call to chase to be told out of stock and not coming @ThreeUKSupport @ThreeUK so after yrs of service off to another provider

  • SteveMansellvLS Steve Mansell (@SteveMansellvLS) reported

    @ThreeUK @FitbitUK Upgraded 35 days ago, contacted support 5+ times and still no code despite being promised it "within 48hrs" each time. Can you help?

  • dillorscroft Matt Perry (@dillorscroft) reported

    @ThreeUKSupport 4G coverage with full bars and can’t even send a Tweet easily. Hangs for 30 seconds. It’s been bad all over London all weekend. Have to switch flight mode on and off.

  • CFCMod_ Mod (@CFCMod_) reported

    @omzino29 @ThreeUK I can already see Thiago Silva, need to figure out the rest. @CFCDaily help 😭

  • MeganMay3131 MeganMay3131 (@MeganMay3131) reported

    @ThreeUK I have been having an absolutely terrible time with the customer service at three, is there anyone else I can speak to?

  • PDubsNicole Nicole ⭐️⭐️💙 (@PDubsNicole) reported

    @ThreeUKSupport Over charged every month when I done the contract everything was included ! You lose costumers , and I’m one of them I’ve been with your network before lovely service now it’s vile put it this way contract will be cancelled

  • Safetyconundrum Ash (@Safetyconundrum) reported

    @IP2guy @ThreeUK In have unltd everything from three and other than Ipswich, where their signal is truely ****, its better than EE and O2 in my experience of comparing against work phones.

  • KarenKts11 Fan of David Paisley (@KarenKts11) reported

    @IP2guy @ThreeUK A few pounds stolen from every customer really adds up though.

  • dannylawrence66 Danny Lawrence 💙 (@dannylawrence66) reported

    Can someone @CPWTweets please explain why its deemed to be acceptable to phone and when Its mention I'm in a contact with @ThreeUK you rudely hang up, as if this would even make me change my network provider. Where have manners gone these days?

  • GarethJBond Gareth J Bond (@GarethJBond) reported

    @ThreeUKSupport Thanks for rep,y Scott. Signal has always been like this had text message a few months back saying it was being improved but no better. Media chat says RWY later.