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3 (Three)

3 (Three) outages and service status in Richmond, England

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Full Outage Map
  • 3 (Three) generated 2 outage signals in the last 24 hours around Richmond, including 2 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jun 18, 2:21 PM GMT+1.
  • 78% Internet (78%)
  • 22% Phone (22%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, England

The most recent 3 (Three) outage reports came from the following cities: Hammersmith, Hounslow, Ealing, Wandsworth, Kensington, and Southall.

CityProblem TypeReport Time
Hammersmith Internet 17 hours ago
Hammersmith Internet 19 hours ago
Hounslow Internet 10 days ago
Ealing Internet 15 days ago
Ealing Phone 22 days ago
Hammersmith Internet 23 days ago

Nearby cities with recent reports

Hammersmith

2 recent signals

17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • PelhamB
    PelhamB (@PelhamB) reported from Wandsworth, England

    @ThreeUKSupport I have had enough of this. Please provide me details of how to make an official complaint to OFCOM about this .

  • Roses_Finds
    Roses Finds (@Roses_Finds) reported from Wandsworth, England

    Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2

  • jadesharp1992
    Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data

  • adeymusto
    Adrian Musto (@adeymusto) reported from Brentford, England

    @ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.

  • SHPETeacher13
    Sam Skinner (@SHPETeacher13) reported from Hammersmith, England

    @ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK

  • athleticresults
    Athletics Statto (@athleticresults) reported from Southall, England

    All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!

  • OhHeyJacob
    Jacob (@OhHeyJacob) reported from Hammersmith, England

    @ThreeUKSupport Live in Fulham SW6 and have had zero signal since last night. Website says there's an issue but now I'm worried it's my phone. What's happening and when will it be fixed? Thanks

  • callender_mark
    Mark Callender (@callender_mark) reported from Kingston upon Thames, England

    5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ispreview hey, so it looks like @ThreeUK have updated their codec for the voice calls, I think they are using Evs like EE? If you ring someone that is on Three, from any other network now, you get high quality calls! It’s great! :-)

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

  • Sburrin7
    Sam Burrin (@Sburrin7) reported from Wandsworth, England

    Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK

  • BedTaker
    Deano (@BedTaker) reported from Richmond, England

    Found another place where @ThreeUK’s data signal is absolutely ****! Best coverage my arse!

  • k1rtk
    Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • iamAbdulz
    A. K H A N (@iamAbdulz) reported from Hounslow, England

    @ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.

  • TheRealBrookieC
    Brooke Colman (@TheRealBrookieC) reported from Wandsworth, England

    @ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!

  • JBrianti
    Jo Brianti (@JBrianti) reported from Ealing, England

    @ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained

  • karlos437
    karl matthews (@karlos437) reported from Kingston upon Thames, England

    @ThreeUK need to speak to uk person who can help!! Foreign call centres:(

  • Coastermitch
    Mitch (@Coastermitch) reported from Hammersmith, England

    So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!

  • Sburrin7
    Sam Burrin (@Sburrin7) reported from Wandsworth, England

    @ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service

  • iamAbdulz
    A. K H A N (@iamAbdulz) reported from Hounslow, England

    @ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Thor_ThunderXI
    Thor (@Thor_ThunderXI) reported

    @ThreeUK I think did a mistake by choosing three as network provider speed is slow and I am paying just for nothing if I have use WiFi 24/7 It’s how to come out of contract????

  • fortesqueplynth
    Fortesque Plynth Esquire (@fortesqueplynth) reported

    @ThreeUKSupport when i joine three i got i brought over my old number. This morning i purchased a £5 daily roaming add on but that has gone to the original number. Help.

  • loulitagill
    loulitagill (@loulitagill) reported

    Do not bother at all taking our a contract with @ThreeUK I’ve had nothing but problems. I’ve called after a week of waiting to cancel my contract and still being told there’s an order “stuck” because I returned faulty kit. Come on Three, you’ve got to do better.

  • woodland246
    woodland246 (@woodland246) reported

    @CBTwizard @MartinSLewis @ThreeUK If it’s less than 14 days since you took out the contract, call them back and explain that the law says they must allow you to cancel. It’s not disputable, it’s your legal right. Alternatively try Citizens Advice Bureau? Wishing you good luck 🤞

  • smikealfred
    Jim Jones (@smikealfred) reported

    @ThreeUK @ThreeUKSupport that’s now over 24hrs our WiFi has been down. Can you provide an update when you expect normal service to resume please ? Old Colwyn, North Wales area

  • tommycraigcsc
    Tommy Craig CSC (@tommycraigcsc) reported

    @ThreeUK an absolute joke of a customer services no use to anyone.

  • mulinga_kevin
    Kevin Mulinga (@mulinga_kevin) reported

    @ThreeUK I can't enjoy your services. No service at all. My WiFi not working after buffering for over 30 minutes. Sad state of affairs.

  • Jonhilton77
    Jon Hilton (@Jonhilton77) reported

    @ThreeUKSupport 3.5 hours, 8 people later, 3 disconnected chats all to add another SIM and smartwatch plan to my current contact. Terrible experience and all just to give you some more business. End of this contract and I’ll be gone after 16yrs.

  • AcgbPetrus
    Álvaro Pétrus (@AcgbPetrus) reported

    @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

  • lornieloulpd
    lornieloulpd (@lornieloulpd) reported

    @ThreeUK my internet keeps crashing and I am working from home this is not productive for me I pay so much money to your company and I can’t even use the service