3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Southall, Fulham, Hammersmith, Southwark, Hounslow, Wandsworth, City of Westminster, Wembley, Islington, Hackney, Chertsey, City of London, Paddington and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
TV | |
| Southall |
Internet | |
| London |
Internet | |
| Fulham |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Waleed Al-Zuhair
(@waleedtalzuhair) reported
from
Kensington, England
Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
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Dean Carr
(@DeanCarr15) reported
from
Camden Town, England
@ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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Griffy 🏳️🌈What fresh hell is this?
(@seaniegriff) reported
from
Camberwell, England
@ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Raghunath S Iyengar
(@ragwhos) reported
from
Islington, England
@ThreeUKSupport Thanks for your help. I'll try tomorrow. Like I said I don't trust the IVR I got to today, but I've made a payment just in case and it did it has accepted it. I hope you could check it
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C
(@COCOCHAPZ_) reported
from
Ealing, England
@ThreeUK you lot need to fix up
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere
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Gregory Mumford
(@gsmumford) reported
from
Wandsworth, England
@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Elliot Hughes
(@ElliotJH) reported
from
Camden Town, England
@ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Geraldine Finnan
(@gfinnan) reported
@ThreeUK You have the WORST customer service by miles… APPALLING 😡
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Peter 🏳️🌈🥶
(@p_crosland) reported
@ThreeUK @ThreeUKSupport the signal at LA23 has been really poor all day, intermittently cutting out on my phone but my Three broadband hub literally will only connect for perhaps a minute every hour or so. Any idea when the signal will be fixed?
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Dean
(@DeanJA91) reported
@Shaunjenks Also having this too 😡@ThreeUK @ThreeUKSupport sort your network out please constantly like this
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debra hopcroft
(@deb25426) reported
@ThreeUKSupport hi, I joined your network last year and had no problems.Since my 2nd year started, I’m having so many people not able to hear me! Is it because I didn’t take up new offer and kept to the contract I was already on!just seems strange.I have to find the “right spot”
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Robert Saunders
(@R0bS89) reported
@EE I switched to you from @ThreeUK last month as their service was poor. Tariff is perfect, but you tried to charge me £80, not £30!!... I can't get through to you on the phone and you've cut me off so I couldn't work yesterday! What's going on? Failed at the 1st hurdle?
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Hunter
(@Hunter_G_A_W_A_) reported
@ThreeUKSupport can you tell me why my sim has stopped working? I've never missed a bill. When I put another sim in phone it works perfectly
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✨Not Crazy Just Dramatic aka Cee ☁️☁️☁️
(@cecedoesstuff) reported
So, @ThreeUK I realized that I must’ve made a mistake bc I didn’t get the verification email. So I’m like okay, let me see if I can reregister. Nope, it’s an endless loop. So I’m like, I need support. So I find the support page and ask to chat w/someone bc I hate the phone. Ok.
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Thomas Hayden
(@ThomasHaydenUK) reported
@GorgonCity @ThreeUKSupport @ThreeUK 2. 90 day notice to do me a favour. Like what? No! I want an apology. I want a refund. I want you to now sort my credit score out as it wasn’t my fault. No no sir just ignore the letter.. NO you idiot, contact the debt collectors and banks and remove it ffs.
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Error404
(@DawsonsLeftPeg) reported
Also @ThreeUKSupport currently no data signal in HU11 is this connected to the same outage @KCOMhome are currently experiencing? As I thought you guys had your own independent fibre with @EE now in Hull?
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Eileen P
(@palmerio56) reported
@ThreeUK scammers are sending text messages saying there’s a problem with my direct debit, which is by untrue. Just be aware.