3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 02/03/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Waltham Forest, London, City of Westminster, City of London, Kensington, Woking, Islington, Hounslow, Hackney, Tower Hamlets, Croydon, Merton, Southall, Wallington and Southwark.

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City Problem Type Report Time
United KingdomHounslow Internet
United KingdomWaltham Forest Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCity of Westminster Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • edwarrditis Mark (@edwarrditis) reported from Hounslow, England

    Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    @ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from Camberwell, England

    @ThreeUKSupport I genuinely hate what I've experienced with three and I want out soon as I can solve this I'm leaving and taking my 10 family members who also having issues off your network. I don't want to give money to anyone who can't be human when you ask for patience and support

  • elliotblueboys Elliot Brough (@elliotblueboys) reported from Camberwell, England

    @ThreeUKSupport Congested, it was all night and I recieved a message saying my provider had temporary turned the signal off!!!!

  • politic_animal Political Animal (@politic_animal) reported from Ealing, England

    @ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?

  • BedTaker Deano (@BedTaker) reported from Richmond, England

    Found another place where @ThreeUK’s data signal is absolutely ****! Best coverage my arse!

  • leandrovitor Leandro Poulain (@leandrovitor) reported from Camberwell, England

    @ThreeUK hello! Im receiving 3 calls per day from you guys to switch to Three. I’m not interested, before I can ask to withdraw my number from the list, they hang up the phone. I’m hating Three right now

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou

  • nialltg Happy Niall Year 🇺🇦🏳️‍🌈🏳️‍⚧️🦖🦕 (@nialltg) reported from Hackney, England

    @tsamasaurusrex @ThreeUK the WORST. i will when i get my next phone.

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from Lambeth, England

    @ThreeUK The worst

  • AmmarHajAhmad Ammar Haj Ahmad (@AmmarHajAhmad) reported from Hammersmith, England

    @ThreeUKSupport Can you provide a solution please?

  • julz_media julz (@julz_media) reported from Hackney, England

    @ThreeUK phone not working can’t get through to network

  • depak_sharma Deepak Sharma (@depak_sharma) reported from London, England

    Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from Camberwell, England

    @ThreeUK @ThreeUKSupport rubbish network no support no help team not putting notes down. I asked for callbacks last month, but still nothing. Phone cut off signal was down, and then you cut my line. Can't work properly can't do much as society made phones important. No one join!

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company

  • forestschooling Stephen Simpson FSUK (@forestschooling) reported from Kingston upon Thames, England

    @ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.

  • elliotblueboys Elliot Brough (@elliotblueboys) reported from Camberwell, England

    @ThreeUK why could myself and my wife not use our phones last night at the London fireworks, no service wotsoever, even had a message saying your service provider has temporarily turned off your service!!!! Couldn't wish our family and friends happy New Year!!!! Disgusted

  • River_LondonSE 南東ロンドンに住む自由人 (@River_LondonSE) reported from Camberwell, England

    Hi @ThreeUK, someone seems to have opened an account using my company’s name and address. I have just received a confirmation letter of the Direct Debit set-up. Could you help? I can’t get through to your customer service!

  • marinnamolseed Moley (@marinnamolseed) reported from Hackney, England

    @ThreeUKSupport I have spoken to them already, they are unsure why this has happened as they never have issues in store online purchases. I’m more concerned about putting in a complaint about this whole ordeal.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • VinayRe18733328 Vinay Reddy (@VinayRe18733328) reported

    @ThreeUKSupport till now there is no response from your side its been 2months without network your customer care support is so slow that they can’t even give reply for mail in 2months i have been suffering without network 2months and your company take monthly bills without netwrk

  • bronco_lane2002 i sucked her tits or whatever (@bronco_lane2002) reported

    @ThreeUKSupport Link isn’t loading right on mobile. So, is it expected there’s an issue? I really need to be able to make calls. Shall I just use my old sim until it says I can swap?

  • StevoSevern Stephen Severn (@StevoSevern) reported

    @ThreeUKSupport I’m now having to stream off my two bar signal phone and I DON’T want to see ANY excess costs or usage issues!!!

  • PedalandPost Pedal & Post Oxford (@PedalandPost) reported

    @ThreeUK @ThreeUKSupport terrible service in ox20 today What's going on?

  • mozzaev Andy M (@mozzaev) reported

    @ThreeUKSupport Do you guys support Visual Voicemail yet?

  • Trystanian TH (@Trystanian) reported

    @ThreeUK @ThreeUKSupport I have been a customer of yours for years, but your withdrawal of roaming really is awful. Moving now to virgin mobile. Can't help but feel you've shot yourselves in the foot withdrawing free roaming. Hope you come to your senses and reinstate it soon.

  • ChiaraKhan Chiara (@ChiaraKhan) reported

    @ThreeUKSupport I’m on live chat now. For over 30 mins. Really unhappy with the service I’m getting

  • Jill_MUA Jill Sime (@Jill_MUA) reported

    @ThreeUKSupport I changed my old contract to PAYG so it's to move that one to my contract sim. I have been told twice technical issue but assured fixed. I really can't keep logging in every 2 days to tell the live chat the same story over and over

  • CassDan2 Cass Dan (@CassDan2) reported

    @ThreeUK absolute joke - 4 convos in 2 weeks and issue still hasn’t been resolved

  • Prehistory Christopher Seddon (@Prehistory) reported

    @ThreeUKSupport Your entire website & support is unfit for purpose