3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Southwark, Hackney, London, Paddington, Islington, Croydon, Hammersmith, Ruislip, Hampstead, City of London, Harringay, Camden Town, Hounslow and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Southwark |
Phone | |
| Hackney |
Internet | |
| London |
Internet | |
| Paddington |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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Adem
(@adem_andress) reported
from
Wandsworth, England
Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?
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karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport I am having to pay extortionate direct debit which I can’t afford and no one is helping me. Three is the worst company
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Jenny Chu
(@Jenny_Chu_) reported
from
Islington, England
@ThreeUKSupport 5g service out for 48 hours and counting in EC1 when will this get fixed? This is unacceptable, I’ve never had an outage this long before. Will you be crediting my account for the disruption?
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Red Beard
(@Nickjames820) reported
from
Paddington, England
Right on time @ThreeUK @ThreeUKSupport the usual daily turn off of data services. It’s like clockwork. You’re a absolute joke of a company. Can no longer even provide the 0.65mbs service! Suppose turning it completely off makes no difference.
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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Jacob
(@OhHeyJacob) reported
from
Hammersmith, England
@ThreeUKSupport Live in Fulham SW6 and have had zero signal since last night. Website says there's an issue but now I'm worried it's my phone. What's happening and when will it be fixed? Thanks
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUK your live chat service makes want to chew my own arm off and slap myself with it. A carrier pigeon would prove far more entertaining and fruitful. Meh.
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Proindia
(@Proindia6) reported
from
Hillingdon, England
@ThreeUK why I am not getting full coverage in my house ..West London Hayes.. its shame on 5g network..not even 2g internet
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Jason Bootle
(@mrbootle) reported
from
Lambeth, England
@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport whenever I phone three they do not help. Taking my money all the time
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Josh Hepple
(@JoshuaHepple) reported
from
Lambeth, England
@ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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Natalie Turner
(@skippinginheels) reported
from
Camberwell, England
THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!
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Deveena R
(@deveena_r) reported
from
Brentford, England
@ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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z
(@z33548073) reported
@ThreeUKSupport I've been trying to reset my password for 3 days now, but all I get is a screen saying theres technical issues. When will that be fixed?
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Monika B. Jaksik 🌻
(@Monix6277) reported
@ThreeUKSupport Unfortunately yes and it's been like that for about a week. Before I had problem with internet connection, now it's both.
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kathy duffield/
(@angelicbeing) reported
@ThreeUKSupport wow that’s taken along time. still having issues with my internet it’s not working as well as it should. i know weather isn’t great but come on it should be better than it is
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Dyptique
(@Dyptique4) reported
@ThreeUKSupport Hello, I have stopped receiving 5g signal on my home 5g broadband. It was working great for 4 months and now nothing. Please advise?
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Cliff Mann
(@KingsofYearron) reported
I’ve been a customer of @ThreeUK for at least 15 years & pay for 4 contracts. Today’s experience of using @ThreeUKSupport may well be my last. Contract renewals should be easy & rewarding, loyalty should pay & promises should be kept. Deeply disheartening.
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Rukul2
(@Rukul2GP) reported
@ThreeUKSupport ZERO help...she will escalate it. thanks that...but I bought the card because I need data NOW.
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Harry Chaloner
(@Harry_Chaloner) reported
@ThreeUKSupport **** off charging me for roaming when my phones on aeroplane mode! Stop ******* charging me for not using my phone you ****** company!
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david steed
(@williamconker) reported
@ThreeUK came into shop! Will a 4G hub work in ST4 5ND yes! Guess what? Just about works! I had to walk over house and eventually at back window got a good enough signal 😡 thankfully I only bought 1 month! Oh I have moved to Lebara that way I ain’t stuck into a 12 month contract
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jason
(@jason32501062) reported
@ThreeUK 1/2 hello last Wednesday I had a major heart attack on the Thursday your customer service team phoned me demanding £57 I tried to explain I was in hospital and had major heart attack I had to ask to speak to his supervisor again I supplied the information after demanding
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Wash Your Mouth
(@Cj_Kirin2) reported
@lerato_molekane @ThreeUK I remember how dope the jersey we wore when we won UCL was because of the detailing on it. But because of that stupid Logo in front I couldn't buy it lol