3 (Three) outages and service status in Richmond, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jul 20, 12:15 AM GMT+1.
- Internet (100%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent 3 (Three) outage reports came from the following cities: Hammersmith, Southall, Wandsworth, Hounslow, and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 4 days ago |
|
Hammersmith
|
Internet | 12 days ago |
|
Southall
|
Internet | 29 days ago |
|
Wandsworth
|
Internet | 30 days ago |
|
Southall
|
Internet | 1 month ago |
|
Hammersmith
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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Jason Ford (@jasonford1988) reported from Kingston upon Thames, England@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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eamorugby (@HoarseRoar) reported from Hounslow, EnglandCredit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou
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Ammar Haj Ahmad (@AmmarHajAhmad) reported from Hammersmith, England@ThreeUKSupport Can you provide a solution please?
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Stephen Simpson FSUK (@forestschooling) reported from Kingston upon Thames, England@ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.
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James Barnham (@JWBarnham) reported from Wandsworth, England@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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Mr Wookie aka Cliff (@DogAteMyWookie) reported from Wandsworth, EnglandIs @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. 🤔
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Brooke Colman (@TheRealBrookieC) reported from Wandsworth, England@ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!
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John Dunne (@Jdunne9407uk) reported from Merton, England@ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months
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Martin Walker (@MartinWWalker) reported from Kingston upon Thames, England@ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ispreview hey, so it looks like @ThreeUK have updated their codec for the voice calls, I think they are using Evs like EE? If you ring someone that is on Three, from any other network now, you get high quality calls! It’s great! :-)
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Christopher Whitton (@Whitton88) reported from Wandsworth, England@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
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lauren (@wanderlaurst) reported from Wandsworth, EnglandAbsolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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Depraved Acid (@DepravedAcid) reported from Hounslow, England@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
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Don Constance (@snaprails) reported from Ealing, England@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.
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Rup Walker (@rupinjapan) reported from Ealing, EnglandTerrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed
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Peter Cigleris (@Cigleris) reported from Wandsworth, EnglandSeems @ThreeUK is down, unable to make calls
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Aanteater_ (@aanteater_) reported from Kingston upon Thames, England@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
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Darren Handley (@DarrenHandley8) reported from Hammersmith, England@alexxweller @ThreeUK I have used O2 for years decent service and prices
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England@ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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xXx (@ImmaStar26) reported@ThreeUK Been a customer for 5yrs and for the past 6 months the service has been nonexistent! Can’t wait to move to a new provider
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Rula Abdelrazek (@rularulz) reported@ThreeUK has worst service and reception! Terrible and not worth the money!
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Louisa Guise Author (@whatiwrote_) reported@robj3d3 @ThreeUK Yikes! I have never heard of this happening.
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Adam Bateman (@AdamBat92308251) reported@UniversalExile @three Have seen @ThreeUK poor level of customer service when the sold a deal to my mother-in-law that was totally unfit for her purpose. Selling to an easily confused elderly person who is obviously not tech savvy is a awful thing to do. Hope they change and sort your problem fast.
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Rohit Kumar (@rohittkumarr28) reported@GOVUK pls look through @ThreeUK service. They should be penalised
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Thiccschach (@BlindWanda) reportedAnybody else got problems with their Three home broadband right now?? @ThreeUKSupport @ThreeUK how about some action on your end telling customers the network has problems.
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Whisperity (@whisperity) reported@IMAC2 @robj3d3 @ThreeUK Check if your provider supports VoWiFi, and enable it for your number if you haven't already. Go into airplane mode. Enable VoWiFi, and connect to a WiFi network. Wait a few minutes for your phone to authenticate over the Internet into your home company's core network.
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Ateeb (@NawazAteeb) reported@ThreeUKSupport just when I think your network can’t get any worse, you find new ways to lower the bar. The UK’s worse network. Your marketing team sends emails showing how clueless you are
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C Lloyd (@clloyd3003) reported@ThreeUKSupport When will the signal issues be sorted? There's areas with no signal, emergency calls only, no internet. Different locations as well. Been like this since early yesterday morning.
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Martin Adams | Building Flowtelic (@Martin_Adams) reported@robj3d3 @ThreeUK Oh no, I found a service you can port your UK number to which maps it to a voip, specifically for this issue. Haven’t done it yet, but plan to.