3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (40%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Kensington, City of Westminster, City of London, Sutton, Southall, Southwark, Muswell Hill, Hackney, Hammersmith, Ealing, Fulham, Islington, Croydon and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Kensington |
Phone | |
| City of Westminster |
Total Blackout | |
| London |
Phone | |
| City of London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?
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Jason Bootle
(@mrbootle) reported
from
Lambeth, England
@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?
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Josh Hepple
(@JoshuaHepple) reported
from
Lambeth, England
@ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks
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👣🎷बैन डौन्नल्ली
(@saxbend) reported
from
Ealing, England
I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUK your live chat service makes want to chew my own arm off and slap myself with it. A carrier pigeon would prove far more entertaining and fruitful. Meh.
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Red Beard
(@Nickjames820) reported
from
Paddington, England
Right on time @ThreeUK @ThreeUKSupport the usual daily turn off of data services. It’s like clockwork. You’re a absolute joke of a company. Can no longer even provide the 0.65mbs service! Suppose turning it completely off makes no difference.
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Adem
(@adem_andress) reported
from
Wandsworth, England
Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.
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محمد عمر أحمد عرمان
(@Moham688) reported
from
Islington, England
@ArgosHelpers @Argos_Online Dear Sir or madam This is ridiculous disgusting Shamed by Argos I'm trying to to speack to one of the customer service over the phone holding time over 25 minutes to speack to customer service. My provider @ThreeUK will charge me trouble the price
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport Well, supportive Mark. It may be too late. I may forever be the pigeon girl with one arm and a slapped face. As if dating life isn’t hard enough. On the plus side. Turns out arm tartare works a treat with hot sauce. Who knew?
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport I am having to pay extortionate direct debit which I can’t afford and no one is helping me. Three is the worst company
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Proindia
(@Proindia6) reported
from
Hillingdon, England
@ThreeUK why I am not getting full coverage in my house ..West London Hayes.. its shame on 5g network..not even 2g internet
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Jacob
(@OhHeyJacob) reported
from
Hammersmith, England
@ThreeUKSupport Live in Fulham SW6 and have had zero signal since last night. Website says there's an issue but now I'm worried it's my phone. What's happening and when will it be fixed? Thanks
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Deveena R
(@deveena_r) reported
from
Brentford, England
@ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport whenever I phone three they do not help. Taking my money all the time
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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Jenny Chu
(@Jenny_Chu_) reported
from
Islington, England
@ThreeUKSupport 5g service out for 48 hours and counting in EC1 when will this get fixed? This is unacceptable, I’ve never had an outage this long before. Will you be crediting my account for the disruption?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Richie Austin Comedy Magician
(@RichieSAustin) reported
I now understand why @ThreeUK has 68% ( over 20,000) 1 star reviews on three there customer service is dismal. Even there Complaints department are useless.
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Stephen Huthwaite
(@SteHuthwaite) reported
@ThreeUK dont bother signing up with these, customer service is terrible
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Angela Taylor
(@AngelaTaylor63) reported
@ThreeUK can’t seem To receive or make calls from my device - can anyone help
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robert baldry
(@robertbaldry) reported
@ThreeUKSupport ok I see that I can’t port numbers between the same provider (bizarre) but need help with cancelling in the cooling off period
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Honcho
(@A_HonchoYT) reported
Made the switch to @ThreeUK just under 12 months ago, was great. Has really good signal coverage. But these last 3 month has been horrific. Genuinely regret switching to 3 now as I can barely get any signal anywhere even my own home now longer gets signal @ThreeUKSupport
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Josh
(@SultanaKing) reported
@ThreeUKSupport Rung up 4 months ago to settle an old account. Then received a few phone calls with terrible signal from foreign call centres I couldn’t understand. Turns out it was to settle a £12 final bill which I thought was sorted. Now damaged my credit score and going to
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RORY HOPE
(@RoryHopeMusic) reported
Don't even consider @ThreeUK as a network provider. Absolutely useless, lying and time wasting company.
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Sarah lou
(@nuttybabe) reported
@ThreeUKSupport what going on with the signal in NR3 2PR norwich my signal been terrible for the last few days can make or take calls and Internet going in and out you take my money quick enough though
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Dr Vikash Dodhia
(@DodhiaVikash) reported
@ThreeUK @ThreeUK - you have the worst customer service imaginable. Since the outage, I have been unable to make or receive calls at my home location . Was told it would be resolved on Sunday but of course too good to be true. Complaint number 250812103701176
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Steve Harrison
(@stevejh1973) reported
@ThreeUK my reception is awful. Plus when I make or receive phone calls from anywhere it breaks up all the time. I may as well not use it.