3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 12/11/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Woking, City of Westminster, City of London, Hackney, Hammersmith, Kensington, Southwark, Wandsworth, Muswell Hill, Hounslow, Morden, Croydon, Harringay and Hampstead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomWoking Internet
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomCity of Westminster Internet
United KingdomCity of London Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Muswell_Ben Ben Weaver (@Muswell_Ben) reported from Tottenham, England

    Anyone thinking of changing/switching mobile phone companies, what ever you DON’T even think about going to @ThreeUK @ThreeUKSupport! Utterly, utterly terrible company! I so regret the day I ever considered them. Please learn from my mistake! #Three #mobilephones

  • andrelereveur alittlePsYco (@andrelereveur) reported from Hammersmith, England

    @ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @katebevan Amazing. Haven’t been able to get a decent 4g signal since last year and @ThreeUKSupport and @ThreeUK just ignore it. Still put their prices up this month though. Classy.

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @luckyvoice @ThreeUKSupport A decent signal would be great or for you to actually respond to complaints and fix your coverage after months of poor service.

  • TheSiward Benoit Berthe Siward (@TheSiward) reported from Lambeth, England

    @ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • olumontreal Olu! (@olumontreal) reported from Hackney, England

    @Threeuk since this lockdown my signal and my calls have been dead slow and cutting off all the time not impressed 🙁

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK That’s great. You’ve even given new phones to non 3 customers. Now how about answering the concerns of customers that have been with you years and are having issues with your network since October.

  • hal7474 gianluca giorgi (@hal7474) reported from Tottenham, England

    Dear @ThreeUK @ThreeUKSupport I would like to thank you so much for having cut my services today. I spent one hour with an advisor to fix one of your administrative mistake. I was supposed to have my services back at 3pm. Still isolated! You are an insult towards your customers.

  • hal7474 gianluca giorgi (@hal7474) reported from Tottenham, England

    @ThreeUK @ThreeUKSupport still with no services after 20 hours. In this time in this conditions. You are the worst!

  • Phoebe_A_Morgan Phoebe Morgan (@Phoebe_A_Morgan) reported from Islington, England

    @katie_khan @ThreeUK I know I’m not even a 3 customer though! But I’m going to switch 😊

  • snkhan Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @kevbryan12 @ThreeUKSupport It’s that entire Facebook discussion spanning back a few years. In early 2020 they confirmed they were testing eSIM support, but their responses suggest that eSIM support will not include support for Apple Watch.

  • JBrianti Jo Brianti (@JBrianti) reported from Ealing, England

    @ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained

  • kieranhistweets Kieran (@kieranhistweets) reported from Croydon, England

    Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @p_may @ThreeUK Well I did go into my app and realise I’m over on my minutes. Damn having to call the hospital etc. Must remember to use my work phone. 🤣

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Wandsworth, England

    @ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @gid1975 News to me as a Three customer and NHS worker.

  • ErminiaColucci Erminia Colucci (@ErminiaColucci) reported from London, England

    @ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

  • ELarkin25 Elena Larkin (@ELarkin25) reported from Richmond, England

    @ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • hoshyempires rh⁷ HAS A PROBLEM (@hoshyempires) reported

    you are the worst service I have ever come across @ThreeUKSupport

  • bluechips70000 ***** im on 12 xanax (@bluechips70000) reported

    .@ThreeUK how does it feel being the WORST network provider not just in the UK but in the WORLD, do you know how bad you have to be to be worse than AIRTEL

  • apendica APENDICA (@apendica) reported

    @ThreeUKSupport hi, any reason why you’re customer service agents have not provided the PAC code my wife has been requesting for past 5 hours? The service chat agent thinks he’s being clever however we’re just saving the entire conversation to send to OFCOM. Any response?

  • littletingewick hollis industries (@littletingewick) reported

    @ThreeUKSupport signal / internet problems in EH32 ? how much time of service interruption before refund eligibility? am both a home hub customer and contract sim owner

  • HopeMarieBonnen Hope-Marie Bonnen (@HopeMarieBonnen) reported

    @ThreeUKSupport Vodafone doesn't work in my area. Will it affect the signal if you merge with them?

  • apendica APENDICA (@apendica) reported

    @ThreeUK hi, any reason why you’re customer service agents have not provided the PAC code my wife has been requesting for past 5 hours? The service chat agent thinks he’s being clever however we’re just saving the entire conversation to send to OFCOM. Any response?

  • benjedwar John Monky 🇺🇦 ⚡ (@benjedwar) reported

    @Daniel_San__ @CornishCracker @ThreeUK No it's the solution, they are full res on Google Photos and not on the device.

  • DittanyM Dittany (@DittanyM) reported

    @ThreeUKSupport You keep sending statements for account 9871690310 to my address. Please stop. This person does not live here and never has. I have returned a number of these statements to you - please do not send any more.

  • KayleighMRhodes Kayleigh Rhodes (@KayleighMRhodes) reported

    @ThreeUK @ArgosHelpers @AppleSupport my iPhone keeps losing signal & none of the cellular/mobile data troubleshooting tips seem to work 😬🙄 Also thinks I’m not connected to the internet, even when on wifi! Any ideas?

  • philthyart Phil Galloway (@philthyart) reported

    @ThreeUKSupport This may be a deal breaker when my sim contract is up soon. Three have been saying support for esim/watches is coming for over a year. Why only apple watch support? You're offering LTE pixel watch but no support?? We need a date or people will leave three for @EE or @VodafoneUK