3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Wandsworth, London, Islington, Hammersmith, Hackney, Paddington, City of London, Wembley, Mitcham, City of Westminster, Edgware, Epsom, Harringay, Kensington and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Islington |
Wi-fi | |
| Wandsworth |
||
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Adem
(@adem_andress) reported
from
Wandsworth, England
Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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محمد عمر أحمد عرمان
(@Moham688) reported
from
Islington, England
@ArgosHelpers @Argos_Online Dear Sir or madam This is ridiculous disgusting Shamed by Argos I'm trying to to speack to one of the customer service over the phone holding time over 25 minutes to speack to customer service. My provider @ThreeUK will charge me trouble the price
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport Well, supportive Mark. It may be too late. I may forever be the pigeon girl with one arm and a slapped face. As if dating life isn’t hard enough. On the plus side. Turns out arm tartare works a treat with hot sauce. Who knew?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Deveena R
(@deveena_r) reported
from
Brentford, England
@ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?
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👣🎷बैन डौन्नल्ली
(@saxbend) reported
from
Ealing, England
I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport whenever I phone three they do not help. Taking my money all the time
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Red Beard
(@Nickjames820) reported
from
Paddington, England
Right on time @ThreeUK @ThreeUKSupport the usual daily turn off of data services. It’s like clockwork. You’re a absolute joke of a company. Can no longer even provide the 0.65mbs service! Suppose turning it completely off makes no difference.
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Jacob
(@OhHeyJacob) reported
from
Hammersmith, England
@ThreeUKSupport Live in Fulham SW6 and have had zero signal since last night. Website says there's an issue but now I'm worried it's my phone. What's happening and when will it be fixed? Thanks
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUK your live chat service makes want to chew my own arm off and slap myself with it. A carrier pigeon would prove far more entertaining and fruitful. Meh.
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.
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Josh Hepple
(@JoshuaHepple) reported
from
Lambeth, England
@ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks
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Paxton Road 180🎯
(@PaxtonRoadUpper) reported
from
Wandsworth, England
@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks
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Proindia
(@Proindia6) reported
from
Hillingdon, England
@ThreeUK why I am not getting full coverage in my house ..West London Hayes.. its shame on 5g network..not even 2g internet
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport I am having to pay extortionate direct debit which I can’t afford and no one is helping me. Three is the worst company
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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John Craig
(@oorwullie66) reported
@ThreeUKSupport I logged in via the app providing dob and name etc so is that not the same? previous experience have been positive but felt different as I was not going to be a customer any longer and has reinforced more focus on new than existing customer
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aaron alexander
(@AjaAlexandeR) reported
@ThreeUKSupport Third night of no mobile internet in st16 area. Several other three users I know are having issues. Any idea whats happening?
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daz
(@dazhibbard) reported
@ThreeUK Ur network coverage is shite
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(💀Wraith) Cyyanide02
(@cyyanide02) reported
@ThreeUK Three absolutely sucks for network coverage. Avoid
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Stuart Cuthbertson
(@philosophicles) reported
@rob3047 @paul67davis @ThreeUK Of course, you should probably cross check with a signal map to check what freqs actually cover the areas you want to get signal in. But TL;DR it's not as simple as blaming your current network.
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Mark Platten
(@markplatten1) reported
@ThreeUKSupport Bearing in mind the small amounts involved, putting the onus on to the customer seems a tad cynical? And despite ringing twice, my wife still hasn’t had her credit refunded…
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Rolling with The Robsons
(@WithRobsons) reported
@rob3047 @ThreeUK I am so annoyed that I choose Three. They have the worst service. In my house next to no internet connection, same at work, most sites poor. EE that my wife is on brilliant most places. O2 ok such a shame as 3 used to be a decent network.
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Stuart Smith
(@StuartS19054414) reported
@ThreeUK Wooo! 0.54Mbps from your "big" network. 🙄 Question, at what point are you going to start providing the product I keep paying you for???
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Mark Platten
(@markplatten1) reported
@ThreeUKSupport Hi Jacq, Yes it has. As I mentioned before, she has called twice, the last being Thursday last week. We’ve checked this morning and still nothing. As I said before, this isn’t about the money but a system which puts the onus on the customer to ask for their money back.
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Mark Platten
(@markplatten1) reported
@ThreeUKSupport Thanks Iain, I would have thought it would have been possible to issue a statement and then credit the amount back to the original account unless it’s challenged within a suitable period?