3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 02/11/2026 15:30

February 11: Problems at 3 (Three)

3 (Three) is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Woking, Harringay, Croydon, Hackney, Southwark, Hayes, Kensington, City of Westminster, Hounslow, Waltham Forest, City of London, Islington, Tower Hamlets and Merton.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomWoking Internet
United KingdomHarringay Internet
United KingdomCroydon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @taralawrence21 @Three_Is_Broken @ThreeUKSupport Yeah...leave @ThreeUK they are shit

  • geometric Geo (@geometric) reported from Paddington, England

    @ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Yiewsley, England

    @ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England

    @ThreeUKSupport No updates ill just take it, its not working as your end.

  • QuantumCaza Alfie ☕ Coffee God (@QuantumCaza) reported from Islington, England

    So I can't pay my phone bill because the @ThreeUK site and app and phone number is down @ThreeUKSupport

  • geometric Geo (@geometric) reported from Kensington, England

    @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

  • The_Photographr Imran ® (@The_Photographr) reported from Harrow Weald, England

    @CurlyTazzi @BelleDameFolle @ThreeUK @virginmedia I haven’t had anything but great service from them. Blistering fast internet speeds all the time and never an outage in 4 years. Must be your dodgy area.

  • adizadiva7 Adiza Shardow 🇬🇭 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@adizadiva7) reported from Lambeth, England

    Same here talk about bad timeline lol @ThreeUK

  • MarcoFitnessLDN Marco London (@MarcoFitnessLDN) reported from Camden Town, England

    @ThreeUKSupport THATS IS A STUPID ANSWR ! YOU ALWAYS HAVE THE SIGNAL BAR JESUS CHRIST !! But i can't make calls/ SMS / or data ! I'm sure but utter ridiculouse reply !!

  • o0MattE0o Matthew John Earley (@o0MattE0o) reported from Yiewsley, England

    @ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

  • Muswell_Ben Ben Weaver (@Muswell_Ben) reported from Tottenham, England

    @ThreeUK I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!

  • SHPETeacher13 Sam Skinner (@SHPETeacher13) reported from Hammersmith, England

    @ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK

  • KayceeThePrettY The Crazy Stewart Ukle Kaycee (@KayceeThePrettY) reported from Brentford, England

    Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .

  • DAZZABRIODY Darren Briody (@DAZZABRIODY) reported from Islington, England

    @ThreeUK hi I’ve received post for a 3 account but the person named doesn’t live at my address can u help thanks

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @ThreeUKSupport Outstanding customer service. Ordered your Huawei E557 with collections from your Wood Green store. Went there today they said it’s @ your Angel store. It’s not there either. Travelling when shouldn’t and now cannot work from home.

  • Willhide Will Hide (@Willhide) reported from Camden Town, England

    @catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.

  • SHPETeacher13 Sam Skinner (@SHPETeacher13) reported from Hammersmith, England

    @ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom

  • Edrat77 David Ratcliffe (@Edrat77) reported from Lambeth, England

    @ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Slingshot_Steve Slingshot Steve (@Slingshot_Steve) reported

    @ThreeUK had 2 phones with you for well over 10 years, upgraded both phones. Got sent a charger I didn't ask for with 1 phone and charged £20. Was promised that would be removed from my bill, nope you charged me £20. That's no way to treat a loyal customer.

  • adesdaily 🧠 Ade's Brain (@adesdaily) reported

    @ThreeUKSupport To be clear. I am not an idiot. Of course I have tried to call it since. Please ask someone else to deal with this for me. We are 4 messages in and not really getting anywhere. Thanks

  • LichaSzn The Butcher 🔪 (@LichaSzn) reported

    @ThreeUKSupport it’s not letting me connect to the internet. It says the password is incorrect. Btw I’m using my girlfriends work wifi and had no problem with it but today it’s been buggy

  • deepalikain Deepali (@deepalikain) reported

    @ThreeUK please explain about the new scam on three network. I fail to understand your billing system.

  • revvinuk RevvinUK (@revvinuk) reported

    @ThreeUK Could you please stop delaying the rollout of esim support? I’m tied into a contract at the moment but may have to switch when that’s up as I’d really like to dual sim on my iPhone 14 but can’t right now

  • DanRockell Toenaldo (@DanRockell) reported

    @ThreeUK @TODDLAT **** off 3 you turncoat cowards.

  • GumpertFC Gumpert (@GumpertFC) reported

    @ThreeUKSupport Hello and (nearly) good evening, would someone be able to assist me with a Three+ issue? I’m after another Cineworld code, I used it this week on one booking, but now looking to go at another date and time. I would need a new code presumably

  • humanbasic Humanbasic (@humanbasic) reported

    @ThreeUKSupport fast approaching 3 weeks of piss poor to nonexistent service. Really not good enough Three.

  • MissIG_Geek Miss IG Geek (she/her) 🏳️‍🌈 (@MissIG_Geek) reported

    Yeah, I get that it’s more convenient and cheaper for @ThreeUK to simply demand maximum data upfront and just in case, before connecting an enquirer to support - but that’s also the very opposite of ‘data protection by design and by default’.

  • GeneGenie65 Bodger McGuinness (@GeneGenie65) reported

    @ThreeUK Hello, I am desperately trying to buy a data passport. I have managed through the past two days, but the link is no longer working. Please help very important.