3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, City of London, Islington, Hounslow, City of Westminster, Hackney, Tower Hamlets, Croydon, Woking, Merton, Southall, Wallington, Southwark, Ruislip and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Phone | |
| Islington |
Internet | |
| Hounslow |
Internet | |
| City of Westminster |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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♡leah
(@leaaCastle) reported
from
Islington, England
My advice for today would be. Never get a phone contract with @ThreeUK
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUKSupport I’ve done everything I’ve been told to do. The problem is that it’s been over 3 weeks since I took the contract out and it still hasn’t been sorted. Permission was given over the phone for the name change.
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Matt
(@MattGiles1993) reported
from
Hillingdon, England
@ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Brent A. Martin
(@zeitgeistlondon) reported
from
Islington, England
@ThreeUKSupport @shahriarsabet We've been having same 5G broadband problems in north London for the last week. What's going on Three? This is obviously a major issue on your hands. Does @Ofcom need informing?
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
@colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUKSupport internet has gone down everyday this week, was assured yesterday this would be sorted, now has gone again, what is going on?!
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUKSupport Nope, it’s with Three. He isn’t using the PAYG, he’s already got a contract with Three. It was what we was told for me to get the old number on my new contract. I’ve been told I’ve got to wait 48 more hours, then phone up and wait another 24 hours! It’s never ending!
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Charlie ⭐️⭐️
(@Chaz_CFC) reported
from
Camberwell, England
@ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?
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Brent A. Martin
(@zeitgeistlondon) reported
from
Paddington, England
@PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUK how on earth can my internet keep going down, and I get no support whatsoever?! What is going on?!!
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?
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Brent A. Martin
(@zeitgeistlondon) reported
from
Hammersmith, England
@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUK terrible signal everyday! You are ripping me off monthly
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport My network and data has been down for days, your customer service team confirmed my payments would have 50% reduction due to the lack of service you have provided and you toom full payment this morning and my services would be back until the 22nd September
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport Yeah you guys confirmed it yesterday but payment was taken today. And the service not working till late September. 🙄 I'm leaving you guys soz
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lu
(@LuSchmoo) reported
@ThreeUK @ThreeUKSupport Loads of people are contacting your support basically saying that they haven’t got any broadband in some areas, I’m not actually affected though. Are you going to report about this on your feed?
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Rachel Doig
(@RachelDoig3) reported
@ThreeUK so once again let down by your company, lying to me and telling me there is a mast broken in the areas I’m in, when I have proof of no problem what so ever, don’t take people disability’s into consideration and leaving them without a working service, it’s becoming a joke
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Ric Walsh
(@Ric_Walsh) reported
@ThreeUKSupport My wife ported her number from O2 to 3 the other week but she can’t send texts to certain contacts. APN settings have been reset, contacts & texts deleted and still has problems. Think this is a split port that needs resolving. Can you help please?
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John Gidman
(@GiddyG) reported
@GamersbeatC @ThreeUKSupport @MatthewJWoolley Hope you get it sorted mate. Being in hospital with cancer treatment ongoing us bad enough... a naff 4G signal makes it even worse.
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Matthew J Woolley
(@MatthewJWoolley) reported
@ThreeUKSupport Thanks - please could you provide an update on this. I'd also like to make sure that this is logged - 7+ hours of an unexplained internet outage isn't great!
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Andy Ratcliffe
(@AndyRatcliffeUK) reported
@drew_wwwwd @ThreeUKSupport Indeed, no public status for this 14+ hr issue, which is affecting many across the country (see DownDetector). Has 3 been hit by ransomware, and doesn't want to admit it??
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Fully Jabbed David - anti-vaxxers get in the bin
(@dynamicqueso) reported
@ThreeUKSupport My 4G broadband has been up and down all day. Doesn't lose connection, but will suddenly go right down to download speeds of 14kbps or less. As such it's unusable. Any info about what's happening?
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BR3NN
(@BR3NN88) reported
@SpeedtestAwards @ThreeUK I get 120mb download on iPhone 12 at home, at the park I hit 700mb, at work 900mb.. I now cancelled BT broadband for 5G broadband I average 140mb, hands down money well spent
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Danni✨
(@thisbdanni) reported
Can you get out of a contract with @ThreeUK when they literally aren’t providing you a service or any support?
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cycleoptic💙💚
(@cycleoptic) reported
@indiecoco @ThreeUK My signal to my 5G *broadband* modem is fine it’s just a pity that Three haven’t connected their end to an internet server ! #PleasePlugIn