3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Wembley, London, Hounslow, City of Westminster, Islington, Hammersmith, Hackney, Chertsey, City of London, Fulham, Wandsworth, Paddington, Mitcham, Edgware and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Phone | |
| City of Westminster |
Internet | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
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Chatuba
(@livinhojcs) reported
from
Camden Town, England
Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
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Sohail Ratansi
(@abstractNurban) reported
from
Harrow Weald, England
See data is down in the HA5 HA2 area typical @ThreeUK @Three_Is_Broken
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jess & Bassy
(@jessieandbeth) reported
@ThreeUKSupport hi, despite being promised it would be resolved, still no service on my MiFi for a week now. This is unacceptable. Also was promised credit for lack of connection but full bill taken on Monday. I need internet, what is happening? GU23 6AL
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Garrett O’Hanlon
(@GarrettOHanlon2) reported
@ThreeUK used to like Three but the customer service is appalling. You have just wrecked my credit score by lying to me. Customers beware
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Ross McClymont
(@RossBeagle2) reported
@ThreeUKSupport Hi, I've recently noticed my phone changing from 4G to 4G+ recently and the signal actually gets worse rather than better. Mobile data is very slow and I don't understand why, when it's implying that it should be better. Any ideas why this is the case?
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Puneet Singhal
(@PuneetSinghl007) reported
@ThreeUK Facing a lot of no network issues with Three. Liked the services but instead of complaining I always face network issues with three since I moved my network to Three. Complained but no resolution. Want to leave network before 12 months.
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Becca Jones
(@pengetoanywhere) reported
@geegeemidnight @ThreeUK I've always had good experiences with O2, signal is always pretty good and as others have said some decent offers out there
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Nasreen Kazi
(@NasreenP641) reported
@ThreeUK hi. I’ve been trying to get in touch via call but it won’t put me through. I’m trying to block a number. It keeps taking money from me every time they send me an SMS. Would you be able to help? Thank you
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Mauzy
(@Mauzyfivem) reported
@ThreeUKSupport I’ve had no data connection for the past 24 Hours. I would like to make an complaint.. this is getting beyond a joke.
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Rusty_Outside
(@Rusty_Outside) reported
@ThreeUKSupport After 2 years of dreadful reception, 3 replacement SIM cards, I was assured the issue was obv with my phone. I've just rec'd my shiny new phone direct from Apple and guess what.....!?! Get back to me please, this is worse than shocking.
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Sammi Casey
(@littlesammix) reported
@CherieW34879696 @ThreeUK Feel the same about ours and all they do when I chat to them is try and blame it on my WiFi box when it's clearly just their signal 😔
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🦊❤️🤠
(@NorFoxingGood) reported
@GarrettOHanlon2 @ThreeUKSupport I've been messaging them privately but get nowhere. Similar issue as their website won't let me log in.