3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 02/04/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Woking, London, Hackney, City of Westminster, Hounslow, Waltham Forest, City of London, Kensington, Islington, Tower Hamlets, Croydon, Merton, Southall, Wallington and Southwark.

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City Problem Type Report Time
United KingdomWoking Internet
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomHounslow Internet

Community Discussion

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3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?

  • mrbootle Jason Bootle (@mrbootle) reported from Lambeth, England

    @ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

  • adem_andress Adem (@adem_andress) reported from Wandsworth, England

    Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?

  • jonny_pearson Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    @ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    Right on time @ThreeUK @ThreeUKSupport the usual daily turn off of data services. It’s like clockwork. You’re a absolute joke of a company. Can no longer even provide the 0.65mbs service! Suppose turning it completely off makes no difference.

  • Proindia6 Proindia (@Proindia6) reported from Hillingdon, England

    @ThreeUK why I am not getting full coverage in my house ..West London Hayes.. its shame on 5g network..not even 2g internet

  • karlos437 karl matthews (@karlos437) reported from Kingston upon Thames, England

    @ThreeUK need to speak to uk person who can help!! Foreign call centres:(

  • Gcrobb Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?

  • chrissydarling Chrissy Darling (@chrissydarling) reported from Hackney, England

    @ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK hello Wimbledon area no data - any issues ?

  • JoshuaHepple Josh Hepple (@JoshuaHepple) reported from Lambeth, England

    @ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport I am having to pay extortionate direct debit which I can’t afford and no one is helping me. Three is the worst company

  • deveena_r Deveena R (@deveena_r) reported from Brentford, England

    @ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?

  • CordonSamsey Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUK your live chat service makes want to chew my own arm off and slap myself with it. A carrier pigeon would prove far more entertaining and fruitful. Meh.

  • OhHeyJacob Jacob (@OhHeyJacob) reported from Hammersmith, England

    @ThreeUKSupport Live in Fulham SW6 and have had zero signal since last night. Website says there's an issue but now I'm worried it's my phone. What's happening and when will it be fixed? Thanks

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport whenever I phone three they do not help. Taking my money all the time

  • Jenny_Chu_ Jenny Chu (@Jenny_Chu_) reported from Islington, England

    @ThreeUKSupport 5g service out for 48 hours and counting in EC1 when will this get fixed? This is unacceptable, I’ve never had an outage this long before. Will you be crediting my account for the disruption?

  • skippinginheels Natalie Turner (@skippinginheels) reported from Camberwell, England

    THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • GwennoHaf Gwenno Haf 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺🇮🇹 (@GwennoHaf) reported

    @ThreeUK Hey! I’ve had a text saying you’re charging me over £45 after a trip to Ireland? I checked, I have a Roaming Allowance and switched to Airplane Mode when I had text about being on a Ship Network. This can’t be right? It’s absurd!!!!

  • OTSue_ Sue O’Keeffe (@OTSue_) reported

    @ThreeUKSupport 4 days, Yoigo network, I seem to be able to make calls alright just no data for WhatsApp etc. thanks!

  • Smithy0x Smithy (@Smithy0x) reported

    Why did I ever leave @VOXI_UK / @VodafoneUK... @ThreeUK I've complained ever since my contract started about indoor signal and nothing has been done. Proud to go back to Voxi, and might even contemplate a phone only contract from Vodafone if there should be an option.

  • wallywooly 😔 (@wallywooly) reported

    @ThreeUKSupport @FieryBiscuitss Three are ok until you have an issue, then not so good, I went months with horrendous single, at times 0.1 mbps, left after it not being resolved, no compensation, paying 50 quid a month for a phone I could hardly use

  • KYL3JON3SY Kyle Jones (@KYL3JON3SY) reported

    @ThreeUK I had a final bill to pay by the 6th but my contract ended last month and the number doesn't work how do I pay it?

  • Smithy0x Smithy (@Smithy0x) reported

    @ThreeUK now I've spent two hours being passed around like a new born baby trying to cancel and get my PAC code, only to not get my PAC code or cancel. Sort it out please.

  • archaeologic_al archaeo.logic.al (@archaeologic_al) reported

    Hey @ThreeUKSupport why is your PAYG top-up such a pile of 💩??? Been trying for days and still can't top-up, don't you want our money? And even when it does work, it doesn't work very well...

  • sith_hypno Sheila Bell (@sith_hypno) reported

    Back in the land of Internet, no thanks to @ThreeUK. Very disappointed in this service. #definitelychangingproviders

  • M_A_T_T_7_9 Matt (@M_A_T_T_7_9) reported

    @ThreeUKSupport Why am I being charged due to a staff failure to make changes to my account from the start of April? Do you expect customers to pay for employee negligence? Nearly 10 years of customer loyalty for this

  • astrowhovian Megan Hall (@astrowhovian) reported

    @ThreeUKSupport I can't set up an account for my new sim card, the verification text message never comes thru. What do I do?