3 (Three) outages and service status in Richmond, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent 3 (Three) outage reports came from the following cities: Southall, Wandsworth, Hammersmith, Hounslow, Ealing, and Kensington.
| City | Problem Type | Report Time |
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Internet | 13 days ago |
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Internet | 13 days ago |
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Internet | 16 days ago |
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Internet | 19 days ago |
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Internet | 19 days ago |
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Internet | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Sam Burrin (@Sburrin7) reported from Wandsworth, EnglandStill no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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Political Animal (@politic_animal) reported from Ealing, England@ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?
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Mitch (@Coastermitch) reported from Hammersmith, EnglandSo the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
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Nomaan Ali (@Nomaan00) reported from Wandsworth, England@ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.
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Jason Ford (@jasonford1988) reported from Kingston upon Thames, England@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Christopher Whitton (@Whitton88) reported from Wandsworth, England@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
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Adem (@adem_andress) reported from Wandsworth, EnglandHi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?
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chris crowley (@SW19lunchie) reported from Merton, EnglandStill no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Sam Skinner (@SHPETeacher13) reported from Hammersmith, England@ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom
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PelhamB (@PelhamB) reported from Wandsworth, England@ThreeUKSupport I have had enough of this. Please provide me details of how to make an official complaint to OFCOM about this .
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Alex J Wood 🎨 🇪🇺 (@al3xjw) reported from Kensington, England@ThreeUKSupport @ThreeUK why is the signal so bad in London and Kent. Terrible. No reception or internet in so many places and so slow. Terrible service and no free roaming soon too. #fail #threepoorinternet #threeuk
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Gregory Mumford (@gsmumford) reported from Wandsworth, England@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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Depraved Acid (@DepravedAcid) reported from Hounslow, England@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
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𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, EnglandThank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
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A. K H A N (@iamAbdulz) reported from Hounslow, England@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
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Andrew Keates (@andrewkeates) reported from Merton, England@samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.
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Andy R Hessey (@arhessey) reported from Brentford, England@ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!
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Luke (@Lu_uke) reported from Merton, England@ThreeUKSupport My phone is iPhone 11 Pro Max and my husband is the iPhone X max. Both of them with the same problem. Cmon, I’m regretting to made that contract with you guys!
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Adrian Musto (@adeymusto) reported from Brentford, England@ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.
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Jason Sensation (@thekinaton) reported from Wandsworth, EnglandI'm sure @ThreeUK and @PayPalUK use save customer service handbook. Same old excuses.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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ivan (@ivanrosadev) reported@robj3d3 @ThreeUK wtf that’s an insane thing to do with so many important things relying on 2fa via sms, which by the way I hate
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Dripping Tap (@tapdripping) reported@ThreeUK I’m in Burry Port SA16 0RS There is zero mobile signal either 4G or 5G Can you advise when it will be restored?
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naomi (@ROSS_G3LL3R) reported@ThreeUK is there a reason why I pay for unlimited everything and have paid for my go roam passes for you to not let me use them? Really helpful when I’m driving across Italy without anyway of mapping or googling locations. As a customer of 18 years I’m not very happy
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Burak Eregar (@burakeregar) reported@robj3d3 @ThreeUK been using o2 and spent more than a year out of the UK and never had an issue though, i am paying monthly not pre-paid
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jimmy (@jimmysunny85) reported@ThreeUK there is your ******* proof right there you absolutely horrible cnts!!
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taheer (@taheerBuilds) reported@robj3d3 @ThreeUK Unfortunately pay for international roaming and never use it !
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Matthew Fox (@MatthewFoxAF) reported@robj3d3 @ThreeUK mad with 3 IE and whenever I go abroad for a few months I just keep it topped up and never have issues then pick up a local sim for my spare phone
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janice hughes (@jandh65) reported@ThreeUK How do you make a complaint? Little to no internet/phone service at home for 18 months. Chat is useless. Stores are no help! Sent a letter to the complaints team they write back telling you to go on the usless chat!! Appalling customer service.
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Ailsa (@Ailsa56202286) reportedHas anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??
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Jon ✨💫 (@jle2386) reported@robj3d3 @MatthewFoxAF @ThreeUK You need to leave it active. Next time buy a cheap phone (not smart phone) plug it in and leave it activate. All networks do this it's not new. Since you didn't have it in s phone the network didn't pick up a signal so it automatically thinks its inactive.