3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Richmond, England
The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Harringay, Southwark, Tower Hamlets, Croydon, Hackney, Southall, Fulham, Hammersmith, Hounslow, Wandsworth, Wembley, Islington, and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Total Blackout | 10 hours ago |
|
City of Westminster
|
Internet | 2 days ago |
|
Harringay
|
Internet | 2 days ago |
|
London
|
Phone | 3 days ago |
|
Southwark
|
Internet | 3 days ago |
|
Tower Hamlets
|
Phone | 3 days ago |
Community Discussion
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3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Gregory Mumford (@gsmumford) reported from Wandsworth, England@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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Andrew Pines (@AndrewRPines) reported from Camberwell, EnglandStill not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g
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Raghunath S Iyengar (@ragwhos) reported from Islington, England@ThreeUKSupport Thanks for your help. I'll try tomorrow. Like I said I don't trust the IVR I got to today, but I've made a payment just in case and it did it has accepted it. I hope you could check it
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Munim (@Munim50301079) reported from London, England@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Paul N (@londonpommie) reported from London, EnglandWake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Roses Finds (@Roses_Finds) reported from Wandsworth, EnglandAbsolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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Nick 235 (@music235) reported from Brentford, England@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, EnglandThank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
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Craigy B (@CraigyBEsq) reported from Wandsworth, England@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Roses Finds (@Roses_Finds) reported from Wandsworth, EnglandNow I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Waleed Al-Zuhair (@waleedtalzuhair) reported from Kensington, EnglandDamn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
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Dark Side Lion (@Holloway_Zoo) reported from Islington, England@ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.
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Elliot Hughes (@ElliotJH) reported from Camden Town, England@ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.
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Mark M (@DrunkRes) reported from Camden Town, England@ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...
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Griffy 🏳️🌈What fresh hell is this? (@seaniegriff) reported from Camberwell, England@ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?
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Dark Side Lion (@Holloway_Zoo) reported from Islington, England@ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere
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𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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Dean Carr (@DeanCarr15) reported from Camden Town, England@ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting
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James Barnham (@JWBarnham) reported from Wandsworth, England@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sreedhar (@urbaneromances) reported@ThreeUKSupport 2) they charged me £99 which was not refunded yet. The challenge is customer support doesn’t want to listen to the customer. There were few instances where I was asked to wait patiently until the phone arrives.
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Sascha - but my cover photo says otherwise (@TimeToSlashZoom) reported@ThreeUKSupport bill still not sorted from the 28th December. I'd rather cancel and pay the 700 quid cancellation fee.
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UnInvited (@UninvitedbyM) reported@ThreeUKSupport I am sick and tired. I am done wasting my time. The iPhone hasn’t arrived yet, but I had to pay the first 2 bills. If the iPhone is not here by the end of the week, I am going to cancel the contract (plus a refund). You are completely unreliable and unprofessional! #Three
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rachel sharp (@sharpie692009) reported@ThreeUK @LedjanDushanova Lucky you I’ve had no service since I took a contract out 8th January!!!
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Sarah Godfrey (@Godfreybird_1) reported@ThreeUKSupport I had a discount for a couple of months and was told several times we are in a pandemic. 12 months later I can only use my phone on WiFi calling still. Even that doesn’t always work. I’ve been told to ring, with no working phone, I can never get through on online chat.
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Country Geek (@geek_country) reportedIt would appear that @ThreeUK have massive network problems this morning on the IP side. Half of sites at least not working. Working fine over a VPN to somewhere else though!
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Broken Three UK (@Three_Is_Broken) reported@JasperArgyleMAD @deanrmarsh @ThreeUKSupport If it makes you feel any better they did say that 80% of their customers would have a normal service by the end of 2021. Let’s just hope we’re not in that 20%🤞🏾
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David Bartholomew (@davebart93) reported@ThreeUKSupport Hi it’s the same one as on the slip. Could it be because even though it was ordered in time for the advert because no one was working that late to complete the order it looks as if I did it too late? Wonder if others are having same issue
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Sreedhar (@urbaneromances) reported@ThreeUKSupport 1)I upgraded on 30th December. The order was duplicated and was never sent through. Despite me speaking to customer support (who are useless) on several occasions they did not even check it properly. I waited for over 25 days and cancelled the upgrade.
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Julia Banim ✨ (@JuliaBanim) reportedI honestly cannot describe how bad the customer service is with @ThreeUK when you get your phone stolen. Never, ever go with this atrocious shambles of a company.