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3 (Three)

3 (Three) outages and service status in Richmond, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Apr 7, 8:34 AM GMT+1.
  • 79% Internet (79%)
  • 11% Phone (11%)
  • 5% E-mail (5%)
  • 5% Wi-fi (5%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, England

The most recent 3 (Three) outage reports came from the following cities: Teddington, Hammersmith, Southall, Fulham, Hounslow, Wandsworth, Wembley, Kensington, and Ealing.

CityProblem TypeReport Time
Teddington Internet 3 days ago
Hammersmith Internet 5 days ago
Southall Internet 10 days ago
Fulham Internet 10 days ago
Hammersmith Internet 11 days ago
Hounslow Internet 12 days ago

Nearby cities with recent reports

Teddington

1 recent signals

3 days ago
Hammersmith

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • KayceeThePrettY
    The Crazy Stewart Ukle Kaycee (@KayceeThePrettY) reported from Brentford, England

    Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .

  • msemmyburrows
    E M M Y (@msemmyburrows) reported from Richmond, England

    @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

  • rupinjapan
    Rup Walker (@rupinjapan) reported from Ealing, England

    Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed

  • OhHeyJacob
    Jacob (@OhHeyJacob) reported from Hammersmith, England

    @ThreeUKSupport Live in Fulham SW6 and have had zero signal since last night. Website says there's an issue but now I'm worried it's my phone. What's happening and when will it be fixed? Thanks

  • MartinWWalker
    Martin Walker (@MartinWWalker) reported from Kingston upon Thames, England

    @ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly

  • andysaw
    Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

  • DepravedAcid
    Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke

  • chrishampson
    Chris Hampson (@chrishampson) reported from Wandsworth, England

    @ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

  • wanderlaurst
    lauren (@wanderlaurst) reported from Wandsworth, England

    Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.

  • olicollett
    Oliver Collett (@olicollett) reported from Ealing, England

    Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges

  • JamesPhizKFC
    James Street (@JamesPhizKFC) reported from Kingston upon Thames, England

    @ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !

  • callender_mark
    Mark Callender (@callender_mark) reported from Kingston upon Thames, England

    5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.

  • HoarseRoar
    eamorugby (@HoarseRoar) reported from Hounslow, England

    Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou

  • Roses_Finds
    Roses Finds (@Roses_Finds) reported from Wandsworth, England

    Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2

  • Roses_Finds
    Roses Finds (@Roses_Finds) reported from Wandsworth, England

    @ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account

  • k1rtk
    Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • ChemmySki
    Chemmy Alcott OLY (@ChemmySki) reported from Richmond, England

    @ThreeUK terrible customer service and no loyalty to remaining customers 😡😡

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

  • BedTaker
    Deano (@BedTaker) reported from Richmond, England

    Found another place where @ThreeUK’s data signal is absolutely ****! Best coverage my arse!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • AgutterMichael
    Michael Agutter (@AgutterMichael) reported

    @ThreeUKSupport please look into issues in S45 8JF area. No internet on data at all.

  • 17thAttempt
    Flash 'Arry.. (@17thAttempt) reported

    @ThreeUK your system is dog ****. How do you expect anyone to use your service.

  • woodenscot
    Graeme (@woodenscot) reported

    .@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.

  • Callum416577678
    Callum (@Callum416577678) reported

    @ThreeUKSupport how do you feel scamming thousands of customers for 1000s when a device is paid off and you keep taking payment for the device my elderly mother is a victim and is our £900 with nothing you can do can’t wait to cancel all 9 phone contracts me my family and friends

  • Jonesy3937
    andrew (@Jonesy3937) reported

    @ThreeUKSupport are there any problems in the Newport area? My daughter's I phone isn't connecting

  • jookes78
    Jamie Y Hughes (@jookes78) reported

    @ThreeUK @ThreeUKSupport I had a saved voicemail that my dad left me on 16th Feb. He suffered a fatal heart attack on the 23rd Feb & yesterday I went to get the VM recorded but it has gone. Can you please help me get this message back? I felt like he had died all over again...💔

  • send2gl
    Geoff Lane 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@send2gl) reported

    @ThreeUKSupport 12 March 14:30 made a mobile (WiFi calling enabled) to landline call. My signal strength -112 Recipient on numerous occasions unable to hear me yet I could hear him perfectly. Call became unusable.

  • David0728499891
    David (@David0728499891) reported

    @ThreeUK Your network is getting worse dropping all the time and you want to charge more 7.3% you having a laugh. I will be leaving after 14 years of being with your company 😡

  • rick_x
    rick_x (@rick_x) reported

    @ThreeUK @ThreeUKSupport My postcode has had this error message for weeks: We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing. I can neither call nor use data, what is going on?

  • trouvailler_
    H (@trouvailler_) reported

    @ThreeUK I need urgent help. I’m overseas and have purchased a data pack but my service doesn’t work at all. Can’t even call the three customer care number. Can you please assist.