3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, Harrow, London, Epsom, Tower Hamlets, City of Westminster, City of London, Southall, Paddington, Camden Town, Southwark, Hackney, Hammersmith, Edgware and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Ray Rajani
(@ManUtd_BITW) reported
from
Harrow Weald, England
@ThreeUKSupport got issues accessing the cineworld site via three+ app?
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Mark
(@edwarrditis) reported
from
Hounslow, England
Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.
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Keron Proverbs
(@KeronProverbs) reported
from
Camberwell, England
@ThreeUK @ThreeUKSupport rubbish network no support no help team not putting notes down. I asked for callbacks last month, but still nothing. Phone cut off signal was down, and then you cut my line. Can't work properly can't do much as society made phones important. No one join!
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company
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Keron Proverbs
(@KeronProverbs) reported
from
Camberwell, England
@ThreeUKSupport I genuinely hate what I've experienced with three and I want out soon as I can solve this I'm leaving and taking my 10 family members who also having issues off your network. I don't want to give money to anyone who can't be human when you ask for patience and support
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IamCrypto Tips and tutorials
(@IamCrypto16) reported
from
London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
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Deano
(@BedTaker) reported
from
Richmond, England
Found another place where @ThreeUK’s data signal is absolutely ****! Best coverage my arse!
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Deepak Sharma
(@depak_sharma) reported
from
London, England
Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.
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南東ロンドンに住む自由人
(@River_LondonSE) reported
from
Camberwell, England
Hi @ThreeUK, someone seems to have opened an account using my company’s name and address. I have just received a confirmation letter of the Direct Debit set-up. Could you help? I can’t get through to your customer service!
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
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Happy Niall Year 🇺🇦🏳️🌈🏳️⚧️🦖🦕
(@nialltg) reported
from
Hackney, England
@tsamasaurusrex @ThreeUK the WORST. i will when i get my next phone.
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Elliot Brough
(@elliotblueboys) reported
from
Camberwell, England
@ThreeUK why could myself and my wife not use our phones last night at the London fireworks, no service wotsoever, even had a message saying your service provider has temporarily turned off your service!!!! Couldn't wish our family and friends happy New Year!!!! Disgusted
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Elliot Brough
(@elliotblueboys) reported
from
Camberwell, England
@ThreeUKSupport Congested, it was all night and I recieved a message saying my provider had temporary turned the signal off!!!!
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Political Animal
(@politic_animal) reported
from
Ealing, England
@ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
@ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't
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julz
(@julz_media) reported
from
Hackney, England
@ThreeUK phone not working can’t get through to network
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Stephen Simpson FSUK
(@forestschooling) reported
from
Kingston upon Thames, England
@ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.
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Ammar Haj Ahmad
(@AmmarHajAhmad) reported
from
Hammersmith, England
@ThreeUKSupport Can you provide a solution please?
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Keron Proverbs
(@KeronProverbs) reported
from
Lambeth, England
@ThreeUK The worst
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever had to deal with. Please do not use them 😭 absolutely horrific.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Terence
(@bravochronciles) reported
@ThreeUKSupport DO NOT EVER USE THIS SERVICE - customer care team lie, want your money, and won’t give you the service you paid for. #threebroadband #scam
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Marcus Bramley
(@MarcusMib) reported
@ShotByLopes @ThreeUK Ah, didn't realise that pal. Three shafted me last year - they 'encouraged' to re-sign in December 2021, if I hadn't I would still have Go Roam at no extra cost! Gits!!
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Russell Elliott
(@RussElliott96) reported
@ThreeUKSupport I’m still within my 14 day cancellation period of my current sim that’s why he said I can cancel this one and move current number to new sim plan
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Ryan Easterbrook
(@RyanEasterbrook) reported
@ThreeUK I just accidentally changed my price plan! I am unable to get in touch with anyone. Please help me!!
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Ben Timberley
(@BTimberley) reported
@ThreeUKSupport I get it Suzi. I understand your challenge. What I'm asking for is SOMEONE from Three, ANYONE from Three, here in the UK, to call me at some point this week. That's it. That's all I want. Preferably a manager, so that I can the laws that appear to have been broken here.
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Raven Moon
(@needchoc) reported
@ThreeUKSupport Another question. I can never remember my mifi settings password. I know the default one is Admin. So if I do a factory reset can I use the default password again?
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WTF 3 HOLES!
(@kidscomicsmore) reported
@ThreeUKSupport No it was just not working it was nothing to do with a spending cap it was telling me to phone a different number
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Raven Moon
(@needchoc) reported
@ThreeUKSupport Hi, I read that 3 will be closing its 3G service soon. I have a 4G mifi device that I set up to be 3G instead because the 4G service was terrible at the time. Will it automatically change back to 4G or do I have to change it back manually?
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Draegarth 💙 👣 🔜 #CFz2022 #AC2022
(@Draegarth) reported
@ThreeUKSupport This was not an issue with my account. I was able to get through, eventually, after many repeated attempts. Those here on other networks all got through first time. It's another sign of how Three lacks capacity, and struggles under demand compared to other UK networks.
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Jo
(@JoCollins_x) reported
@ThreeUKSupport why is the 3G, 4G and 5G so bad in SL6? Both me and my partner have sod all! Not really great when we are paying £88 per month for nothing. Even restarting our phones haven’t helped :(