3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 11/26/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Sutton, Kensington, Southall, City of Westminster, City of London, Southwark, Muswell Hill, Hackney, Hammersmith, Ealing, Fulham, Islington, Croydon and Hounslow.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSutton Internet
United KingdomKensington Phone
United KingdomLondon Internet
United KingdomSouthall Internet
United KingdomCity of Westminster Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @katebevan Amazing. Haven’t been able to get a decent 4g signal since last year and @ThreeUKSupport and @ThreeUK just ignore it. Still put their prices up this month though. Classy.

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @gid1975 News to me as a Three customer and NHS worker.

  • Serendipity247 serendipity247 (@Serendipity247) reported from Hillingdon, England

    Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware

  • QuantumCaza Alfie ☕ Coffee God (@QuantumCaza) reported from Islington, England

    So I can't pay my phone bill because the @ThreeUK site and app and phone number is down @ThreeUKSupport

  • JBrianti Jo Brianti (@JBrianti) reported from Ealing, England

    @ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained

  • hal7474 gianluca giorgi (@hal7474) reported from Tottenham, England

    Dear @ThreeUK @ThreeUKSupport I would like to thank you so much for having cut my services today. I spent one hour with an advisor to fix one of your administrative mistake. I was supposed to have my services back at 3pm. Still isolated! You are an insult towards your customers.

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @luckyvoice @ThreeUKSupport A decent signal would be great or for you to actually respond to complaints and fix your coverage after months of poor service.

  • adizadiva7 Adiza Shardow 🇬🇭 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@adizadiva7) reported from Lambeth, England

    Same here talk about bad timeline lol @ThreeUK

  • JamesPhizKFC James Street (@JamesPhizKFC) reported from Kingston upon Thames, England

    @ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !

  • Muswell_Ben Ben Weaver (@Muswell_Ben) reported from City of London, England

    @ThreeUKSupport I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!

  • SHPETeacher13 Sam Skinner (@SHPETeacher13) reported from Hammersmith, England

    @ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom

  • SHPETeacher13 Sam Skinner (@SHPETeacher13) reported from Hammersmith, England

    @ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK

  • Edrat77 David Ratcliffe (@Edrat77) reported from Lambeth, England

    @ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • Muswell_Ben Ben Weaver (@Muswell_Ben) reported from Tottenham, England

    @ThreeUK I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!

  • hal7474 gianluca giorgi (@hal7474) reported from Tottenham, England

    @ThreeUK @ThreeUKSupport still with no services after 20 hours. In this time in this conditions. You are the worst!

  • kieranhistweets Kieran (@kieranhistweets) reported from Croydon, England

    Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @p_may @ThreeUK Well I did go into my app and realise I’m over on my minutes. Damn having to call the hospital etc. Must remember to use my work phone. 🤣

  • Serendipity247 serendipity247 (@Serendipity247) reported from Hillingdon, England

    Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • T1DAshley1989 T1DAshley1989 (@T1DAshley1989) reported

    @ThreeUKSupport I spoke to someone on live chat, all they did was give me discount till the issue is resolved, but in reality that doesn't sort it.

  • T1DAshley1989 T1DAshley1989 (@T1DAshley1989) reported

    @ThreeUKSupport When are you going to sort the issue of voice calls being delayed? I've seen numerous posts on your forum, including smarty and id mobile with same issue, over a year ive gad this issue all you do is give me discount till its sorted, but dont solve nothing.

  • RichieSAustin Richie Austin Comedy Magician (@RichieSAustin) reported

    @ThreeUK how can I make a complaint with out having to use your useless live chat ?

  • terribletavern1 David (@terribletavern1) reported

    @VodafoneUK @ThreeUK have merged to make the biggest mobile network in the UK, and yet you still can't get a signal in East Hampshire... Time to start shopping around...

  • emilyzPLS emily (@emilyzPLS) reported

    @OwenTay_ @ThreeUK its was a phone contract, and trust me I know haha I had this exact problem with my last phone and I only paid for the sim, but with three its different now and you still pay the full amount which is crazy. now im locked into another **** contract that I can't get out of

  • OwenTay_ Owen (@OwenTay_) reported

    @emilyzPLS @ThreeUK How did you manage to get yourself on such a bad contract, i had a sim only £15 a month unlimited off them 4 years ago or so

  • dbp77 David Baird-Parker (@dbp77) reported

    @ThreeUKSupport @SMARTYMobileUK network seems heavily congested in NR26 currently. Got full signal but data doing nothing

  • emilyzPLS emily (@emilyzPLS) reported

    @GlosterOnline_ @ThreeUK uhhhhhh **** up my credit rating more?😭

  • T1DAshley1989 T1DAshley1989 (@T1DAshley1989) reported

    @ThreeUKSupport Ah typical response go quiet, after pointing out other people have same issue too. How do you expect someone to make a call or receive a call then its delayed?!

  • KirstyNQN Kirsty (@KirstyNQN) reported

    @ThreeUK I can't make calls again?! Is the network down?