3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 01/27/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Croydon, Southwark, London, Kensington, Ruislip, Hackney, Harrow, Epsom, Tower Hamlets, City of Westminster, City of London, Southall, Paddington, Camden Town and Hammersmith.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomSouthwark Internet
United KingdomLondon Phone
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomKensington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from Lambeth, England

    @ThreeUK The worst

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • olicollett Oliver Collett (@olicollett) reported from Ealing, England

    Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    @ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't

  • marinnamolseed Moley (@marinnamolseed) reported from Hackney, England

    @ThreeUKSupport mobile was stolen yesterday, paid upfront costs to get a new device delivered today. It’s now not coming with no explanation. Guy on the phone says it’s not his problem. That is not okay…

  • marinnamolseed Moley (@marinnamolseed) reported from Hackney, England

    @ThreeUKSupport I have spoken to them already, they are unsure why this has happened as they never have issues in store online purchases. I’m more concerned about putting in a complaint about this whole ordeal.

  • digitaldownfall Chris von Eitzen (@digitaldownfall) reported from Merton, England

    So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…

  • leandrovitor Leandro Poulain (@leandrovitor) reported from Camberwell, England

    @ThreeUK hello! Im receiving 3 calls per day from you guys to switch to Three. I’m not interested, before I can ask to withdraw my number from the list, they hang up the phone. I’m hating Three right now

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    @ThreeUK are actually ******* hilariously bad

  • iamAbdulz A. K H A N (@iamAbdulz) reported from Hounslow, England

    @ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?

  • iamAbdulz A. K H A N (@iamAbdulz) reported from Hounslow, England

    @ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.

  • Hempomatt Matty (@Hempomatt) reported from Hackney, England

    @Just_Zills @JeffreyDeontay Will have to watch later mate. I’m with @ThreeUK and evidently their network coverage is awful

  • julz_media julz (@julz_media) reported from Hackney, England

    @ThreeUK phone not working can’t get through to network

  • SMillbery Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @ThreeUKSupport why is my 5G signal so poor?!?

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK

  • Coastermitch Mitch (@Coastermitch) reported from Hammersmith, England

    So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    @ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?

  • edwarrditis Mark (@edwarrditis) reported from Hounslow, England

    Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.

  • politic_animal Political Animal (@politic_animal) reported from Ealing, England

    @ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • offaltrades Jack Anon (@offaltrades) reported

    @decent_doge @ThreeUK Unfortunately not had such good assistance from @Plusnet who demanded that I pay two additional weeks for a terrible intermittent service that I want to cancel.

  • mrcoobah1 Ian (@mrcoobah1) reported

    @ThreeUKSupport any news on when the work on the mast supplying NE26 3 is going to complete? No 4G today again and it’s been poor since September

  • clim8resistance Ben Pile (@clim8resistance) reported

    Service has been abysmal in CT9 for months, @ThreeUK. When are you going to fix it? Are you going to fix it? Why don't you provide useful info on your Network status checker?

  • doesitreally23 Stu 🇬🇧🇺🇲 (@doesitreally23) reported

    @ThreeUKSupport Getting seriously worked up with your call centre, 5 minutes to get through the ridiculous call tree, spent 13 minutes trying to explain the bill issue to your operator who put me on hold several times and still didn't understand the issue and then transferred me

  • AfreenH30612331 Afreen Hussain (@AfreenH30612331) reported

    @ThreeUK Hi Is there a hotline for list & stolen SIM card ? 3G customer support is now close

  • CN1991_ CN1991 (@CN1991_) reported

    @ThreeUKSupport Online chat kept saying how valued I was how much they want to help; then asked to call me. On the phone he changed his tone, became frustrated said why can’t you just close this case? I said because it’s not resolved yet. He kept saying to close the case. Very uncomfortable

  • fussytarts Emma J 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🦓 (@fussytarts) reported

    @ThreeUKSupport after months of poor signal and calls dropping out I have absolutely no signal at all now in my own home. I’m totally fed up of your poor service

  • Kev_Seymour Kevin Seymour (@Kev_Seymour) reported

    @ThreeUK why no reception in the US of A?? On chat for over an hour... referred to tech support, still nada! Sort it out 3!!

  • molfli M E L L Y. ✌️ (@molfli) reported

    @ThreeUKSupport But they haven’t. I had two letters. Once to say I’d upgraded and one to say I’d reversed but they were both in December 2021. Nothing since then to say 3 were changing my contract without my consent, and no news on fixing the problems I had with messaging (or roaming).

  • RaviRaveendran2 Ravi Raveendran (@RaviRaveendran2) reported

    @ThreeUK Very bad coverage, I was with the network for more than 15y. Unless invest in better coverage, engaging with them. It advised