3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, Harrow, London, Epsom, Tower Hamlets, City of Westminster, City of London, Southall, Paddington, Camden Town, Southwark, Hackney, Hammersmith, Edgware and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Harrow |
Phone | |
| London |
Internet | |
| Croydon |
Phone | |
| Croydon |
Phone | |
| Epsom |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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GG
(@gg1613gon) reported
from
Islington, England
@ThreeUKSupport After trying online to cancel my contract (which didn’t work) on the 21st September I phoned you and after 25 minutes waiting finally spoke with you, asked to cancel the contract and was told it was cancelled.
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Brooke Colman
(@TheRealBrookieC) reported
from
Wandsworth, England
@ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUK Do they support 5g? Come to think of it do they support data at all on your network?
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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Kevin Hogarth
(@KevinHogarth) reported
from
Ealing, England
@ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@ThreeUKSupport Just spent 20 minutes on the phone to your help. Really patronising advisor who kept saying “we just provide the SIM, we can’t comment on what speeds you’ll get”. He also said the previous advisor shouldn’t have said what speeds I could get in my postcode. What a shambles.
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!
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Proindia
(@Proindia6) reported
from
Hillingdon, England
@ThreeUK what happen in Hayes area .. bad bad signal.. not even 4g ... it was 5g before..West London..
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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Natalie Turner
(@skippinginheels) reported
from
Camberwell, England
THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!
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Kev Galvin
(@GalvinKev) reported
from
Lambeth, England
@ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2
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Louise 💗💜💙.🖤
(@louise_b_91) reported
from
Tottenham, England
@ThreeUK can you please tell me why my signal is so bad even when I've got full bars? 🤔
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karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@three_broadband @NickHJBurley @ThreeUKSupport Don’t believe them — they said the same to me. I was getting 300Mbps and now can’t get 5G (they told me the same story about the network tool not being updated). Now barely getting 20Mbps on their 4G service, even though I’m on a 5G contract!
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Jason Bootle
(@mrbootle) reported
from
Lambeth, England
@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@ThreeUKSupport Any issues in EC1M? Not getting any internet at all.
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Harry Robertson
(@HarryRobertson5) reported
from
Harrow Weald, England
@ThreeUKSupport So why can't you match my customer offer at £55 a month, only if I get a third contract out, why would I even want to pay £58 a month when my "customer exclusive offer is £55 a month
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Heather
(@PrimaryNetMan) reported
Those families needing the most help are more likely to have mobiles on PAYG and not monthly contracts. Well done to @ThreeUK & @SMARTYMobileUK
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Pete Berry Rtd.
(@chefbyte) reported
@ThreeUKSupport Stopped the conversation as was told three was working on my phone mast as a resolution so gave up
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Mr P
(@ptjbarroso) reported
@Keir_Starmer @ThreeUK Three has dogshit coverage as it pigbacks on the arse end of the network.... If however we had the main infrastructure re nationalised we could have rolled this out far sooner and with better reliance
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Micol Petruzzi
(@micol_petruzzi) reported
@ThreeUKSupport Hello, I’ve been in Italy for more than 2 months now and my SIM card is no longer working. I was aware of data issues, but was told that the number would remain active otherwise. Can you please help? Thanks!
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Luke
(@lukediver5) reported
@ThreeUKSupport hi, I joined Three this week, and I’ve just realised I gave you a STAC instead of a PAC. Is there anything I can do to get my old number back? I actually have a PAC from my old network but obviously got confused in the process!
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Lady Kuks
(@MzKukz) reported
@ThreeUK I have been having connectivity issues since Monday and I’m having to use my home EE WiFi. Can u plz help, thanks!
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Tom Tom
(@88TomTom) reported
@ThreeUK OMG your call centres that are abroad are the worst!!! I’ve nothing against call centres abroad, but please train and support them to be able to deal with queries effectively. I’ve had issues since July 2020! And I’m still trying to resolve it!! 😭
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Marc Wintermute
(@mrmmdepoer) reported
@ceekayem0 @Keir_Starmer @ThreeUK You seem to attack the labour leader more than the Tories. Why is that? Starmer hasn't been "farcically" awful, he has been pretty damn good in the circumstances. His polling is excellent and he'd win the red wall back tomorrow in an election. He fails far left purity tests...
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Al
(@s0x) reported
I generally have no problem with @ThreeUK's customer service, but it is frustrating when they rigidly stick to scripted responses and try and control the conversation.
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Jim the Consumer 👀
(@JimTheConsumer) reported
Just over 6 months after joining @ThreeUK and I'm continually shocked at the poor signal/data performance in all areas, and in a couple of instances, outside 3 shops! My work EE phone and old Voda connection are body, head and shoulders above.