3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 02/12/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Wandsworth, Ealing, City of Westminster, Woking, Harringay, Croydon, Hackney, Southwark, Hayes, Kensington, Hounslow, Waltham Forest, City of London and Islington.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomWandsworth E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomEaling Internet
United KingdomCity of Westminster Internet

Community Discussion

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3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • ElodieMescam Elodie Mescam (@ElodieMescam) reported from Lambeth, England

    @ThreeUKSupport My bills... I have been trying to resolve it for 2 weeks now, writting on twitter, going to the shop etc. I want a refund of the data outside my subscription because i never been warned that I was outside and want to cancel my data boost

  • LondonLady11 LondonLady11 (@LondonLady11) reported from Islington, England

    @ThreeUK disgusting customer service from #threemobile I have spent too many hours just trying to get through to someone to cancel my data sim being thrown from one incompetent person to another and now in store having just the same experience over the phone!! Shameful service.

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Are there data issues in NW3 @ThreeUK - seem to be

  • rwurehman Rana W U Rehman (@rwurehman) reported from Wandsworth, England

    @ThreeUKSupport no service since yesterday

  • pauloajsilva captain odair ♆ (@pauloajsilva) reported from Lambeth, England

    I just can't wait to leave @ThreeUK! What a terrible service.

  • rwurehman Rana W U Rehman (@rwurehman) reported from Wandsworth, England

    @ThreeUKSupport no service whatsoever since yesterday on 3 different phones. No message or warning on web yesterday, but now says outage. Just ridiculous, I’ll be leaving very soon.

  • langolf Aleksandr Langolf (@langolf) reported from Ealing, England

    @ThreeUKSupport You didnt understand my complains. 1) you have bad equipment that cant scan every type of documents. 2) your offices dont have access to edit user info. Thats why your offices are useless. You should fix this.

  • DiniDinooo ooshka waayne (@DiniDinooo) reported from Brentford, England

    The worse phone network to ever have is @ThreeUK even their customer service is disgusting can’t even solve my issues

  • feyi_cfc Nezuko (God forgive me) (@feyi_cfc) reported from Croydon, England

    @ThreeUK is such a crap network. I can’t even check how much my bill is for the month as my signal is absolutely AWFUL! What a waste! Absolutely awful network!!

  • DiniDinooo ooshka waayne (@DiniDinooo) reported from Brentford, England

    @ThreeUK is the most useless network provider ever

  • nicolecancode Nicole Pretorius (@nicolecancode) reported from Paddington, England

    @ThreeUK is 9.45am,4 customers waiting to be served. Wait 20 mins to get help, NO REPLACEMENT SIMS in stock. 😳You have one job. No one on the online chat. Now paid £15 for a payasyougo sim as you can’t even give the customer credit.Get it together #endcontract

  • DarrenStocking Darren Stocking (@DarrenStocking) reported from Lambeth, England

    @ThreeUK and @NintendoUK it seems #Three5G service does not work at all with #nintendoswitchonline this is now a complete show stopper for me! Switch games that don't use the online service like #fortnite or #PaladinsGame work fine but this #NATTypeD issue cripples online!

  • EwaBakun Ewa Bakun (@EwaBakun) reported from Richmond, England

    @ThreeUKSupport just to be clear, I did not receive any help from you!

  • mo_rashid25 Mo Mo Jo (@mo_rashid25) reported from Brentford, England

    @ThreeUK @PedroClarke1 Congrats on being the first @ThreeUK, however your network in London is pants now. You defo have the cheapest plans but now I know there’s a reason for it.

  • NwaanyiOwerre Oge bu ndu (@NwaanyiOwerre) reported from Camden Town, England

    Listen I’m ready to leave this nonsense network! @ThreeUK @ThreeUKSupport

  • Jimmyavenger Jimmy #FBPE (@Jimmyavenger) reported from Camden Town, England

    @ThreeUKSupport Well fingers crossed it improves come wednesday, I’ve had issues for sometime on and off around here now

  • LondonLady11 LondonLady11 (@LondonLady11) reported from Islington, England

    @ThreeUK have the absolute WORST customer services.. I will make sure none of my friends and family ever take out any mobile services with them if I can... shocked by just how very useless they are!!

  • DiniDinooo ooshka waayne (@DiniDinooo) reported from Brentford, England

    @ThreeUK are so useless worst network to be on can’t use it in central and yet you asked them to cap and they want to over charge you and cut your line ...

  • PelhamB PelhamB (@PelhamB) reported from City of London, England

    @ThreeUK I can’t even get your live chat to work your signal is so bad! This is the last straw. I want to leave now.

  • ElodieMescam Elodie Mescam (@ElodieMescam) reported from Lambeth, England

    @ThreeUKSupport I went to portugal but never receive a message that I will be outside my fata plan or whatever... so i don t understand! Can we fo something for it ... best

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JrJrb99 Nips & Pecs (@JrJrb99) reported

    @ThreeUK Can you recommend a big network? Because the @ThreeUK network is useless! I lost an entire day of work because your “little not big” network has been down for more than 12 hours!

  • Ric_Walsh Ric Walsh (@Ric_Walsh) reported

    @ThreeUKSupport My wife ported her number from O2 to 3 the other week but she can’t send texts to certain contacts. APN settings have been reset, contacts & texts deleted and still has problems. Think this is a split port that needs resolving. Can you help please?

  • AndyRatcliffeUK Andy Ratcliffe (@AndyRatcliffeUK) reported

    @drew_wwwwd @ThreeUKSupport Indeed, no public status for this 14+ hr issue, which is affecting many across the country (see DownDetector). Has 3 been hit by ransomware, and doesn't want to admit it??

  • KereDim Kere Dim (@KereDim) reported

    @ThreeUKSupport @St1ck0Butt3r It hasn't been resolved. I had the same issue yesterday and this morning. I have restarted my router twice already this morning.

  • KereDim Kere Dim (@KereDim) reported

    @ThreeUKSupport @TaniaTells It hasn't. I have exactly the same issue

  • JordanR60802389 Jordan Roberts (@JordanR60802389) reported

    @ThreeUKSupport full 5G Broadband not working. Paying £30 a month to look at Google chrome. Is this going to be fixed tonight?

  • ZaylieLincoln38 Zaylie (@ZaylieLincoln38) reported

    @ThreeUK I don't understand why I've been waiting over a month for my refund 🤔 every time I call staff are so helpful! But your system clearly let's you down.

  • philmoss5 Phil Moss (@philmoss5) reported

    @ThreeUKSupport Hi! I’m in Gravesend, DA11, and haven’t had 4G broadband for over 12 hours. Do you have an estimate when this issue will be resolved? Thanks.

  • TaniaTells Tania Hinds (@TaniaTells) reported

    @ThreeUKSupport hi, my 5G router is on and appears to be working and I can connect to the wifi network but it’s not connecting to the internet. Please can you help?

  • StuartKane19 Stuart Kane 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StuartKane19) reported

    Anyone else have a Galaxy S21? Occasionally mine does this thing where the screen just dies and wont come back. The phone is one and connected to the network, but it wont respond to anything. @ThreeUK say it's a @SamsungUK issue, Samsung say it's not 🤷