3 (Three) Outage Report in Richmond, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at 3 (Three)
3 (Three) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, Hayes, London, Kensington, City of Westminster, Woking, Hackney, Hounslow, Waltham Forest, City of London, Islington, Tower Hamlets, Croydon, Merton and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Hayes |
Wi-fi | |
| London |
Internet | |
| Kensington |
Wi-fi | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Why I signed a new contract and got a 5G phone is now looking a non-optimal decision@- Perfomance has been terrible
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Brent A. Martin
(@zeitgeistlondon) reported
from
Islington, England
@ThreeUKSupport @shahriarsabet We've been having same 5G broadband problems in north London for the last week. What's going on Three? This is obviously a major issue on your hands. Does @Ofcom need informing?
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Brent A. Martin
(@zeitgeistlondon) reported
from
Hammersmith, England
@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUKSupport Three are utter ****!
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Charlie ⭐️⭐️
(@Chaz_CFC) reported
from
Camberwell, England
@ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?
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Andy R Hessey
(@arhessey) reported
from
Brentford, England
@ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK morning is the service down at sw193Ax?
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Rebooted, network off/on :(
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Thames Ranger777
(@Ranger777Thames) reported
from
Lambeth, England
@ThreeUKSupport Not good for a customer who buys the watch in the month of may
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUK how on earth can my internet keep going down, and I get no support whatsoever?! What is going on?!!
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUKSupport internet has gone down everyday this week, was assured yesterday this would be sorted, now has gone again, what is going on?!
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@jackocfc @ThreeUK I’ve been with them for years. 2006 I think 🤔 crap signal and customer service is terrible
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Thames Ranger777
(@Ranger777Thames) reported
from
Paddington, England
You are wearing thin on me with your poor network coverage @ThreeUK Time for a change I think
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Alex Dixon
(@alxdxn) reported
from
Camberwell, England
@ThreeUKSupport @cycleoptic Was working okay last night and this morning, but has gone down again in the last 10 minutes. Rebooted router.. still an issue. Can the technicians do whatever they've done before, again please?
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Ellie
(@EllieMB1) reported
from
Wandsworth, England
@ThreeUK is there an outage as suddenly phone has stopped working
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Tall Steve TV
(@TallSteveTV1) reported
from
Hackney, England
@ThreeUK hey 3 can you sort out your 3G/4g data capacity/bandwidth around Stratford (London). Never have any luck whilst waiting for a train there, and I do it quite a lot. If you could pass on my feedback, thanks
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Brent A. Martin
(@zeitgeistlondon) reported
from
Paddington, England
@PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Davies 🇪🇺
(@StuartDavies) reported
@ThreeUKSupport Third of day of almost non-existent connectivity in B97 due to ongoing issues. Any end in sight?
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Shants
(@Xoshantsox) reported
@ThreeUK I have been trying to get a new sim for over 1 week... Your service is shocking!
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James TATTIE Shaw
(@tattiearfc) reported
@ThreeUKSupport This is all good but I have never had a confirmation email or proof of purchase to claim the ear phones
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Sean Hadland
(@SeanHadland) reported
@ThreeUK please contact me via PM I’m appalled with your level of customer service, been waiting 1 month now despite assurances and promises the task would be complete
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Hayley Jayne
(@hayleyjayneread) reported
@NatWest_Help & @ThreeUK can either of you please. Why are both of your call centres not open 24 hours? My sister has a huwaii phone and the screen is broken and unable to use, she doubles it up as a work phone. Can you please help as it will not work!!
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Phillip Caudell
(@phillipcaudell) reported
@ThreeUKSupport Hey! Don’t suppose you can see if there’s an update on the 4G/5G issue in SE1? Guy on phone yesterday said there’s a fault nearby, however website says everything is fine. Meanwhile 24hrs later still no 4G/5G here (on all our phones, and home broadband). Thanks!
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Paul
(@Cmorebutt6969) reported
Day number 3 @ThreeUKSupport is on its third lie. Everytime I speak to customer service I get another excuse and another lie!!!
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Shants
(@Xoshantsox) reported
@ThreeUK @ThreeUKSupport your online telephone support is also just as inefficient...
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PicturePerfectPro
(@PictPerfectPro) reported
@ThreeUKSupport I am a three customer with a different number and a much lower plan
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RoseWiltshire
(@RoseWiltshire) reported
@ZolaRabbitsoup @ThreeUKSupport Hope you have better luck than me. I just got a customer agent who was obviously working from and was unable to deviate from a script. So frustrating.