3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 12/02/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Datchet, London, Kensington, City of London, Sutton, Southall, Southwark, Muswell Hill, Hackney, Hammersmith, Ealing, Fulham, Islington and Croydon.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomDatchet Phone
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • bluemoonstar 🗺🇪🇺Nick (@bluemoonstar) reported from Hammersmith, England

    @mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    @efjaebe @ThreeUK EE customers have issues too. All networks have problems in dense areas where a lot of users are demanding higher levels of data than ever before.

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @LatinDJg @Three_Is_Broken @ThreeUK @ddyson3 @ThreeUKSupport I was waiting since August 2019, ust get them to allow you to cancel your contract without charge and walk away!

  • adeymusto Adrian Musto (@adeymusto) reported from Brentford, England

    @ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @SimSmithy @ThreeUKSupport @ThreeUK @Three_Is_Broken Yep! I got them down to 6 months free line rental but even that couldn’t stop me from leaving the worst phone provider in the uk!

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @ThreeUK just to let you know ive managed to move away from your utterly useless service and by doing so got 5 other friends to move. Might not mean much to you but im happy with my result so far! @Three_Is_Broken

  • gothtropical lucy (@gothtropical) reported from Islington, England

    @ThreeUKSupport I restart my phone about 15 times a day and the signal just keeps dropping. It’s awful

  • bluemoonstar 🗺🇪🇺Nick (@bluemoonstar) reported from Camberwell, England

    @ThreeUKSupport I've already got an unresolved complaint regarding this which has boe been escalated to the Ombudsman.

  • andrewkeates Andrew Keates (@andrewkeates) reported from Merton, England

    Incredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.

  • Papadan96 Chief🇳🇬 (@Papadan96) reported from Tottenham, England

    It's mad how I have to call @ThreeUK every month to sort issues with my contract can't wait to change networks in march

  • bunnah87 Bundy (@bunnah87) reported from Lambeth, England

    @StevenKelly82 @ThreeUK It’s just so shit

  • gundisalvus19 𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported from Paddington, England

    Hi @ThreeUK. Guys you need to improve your service, how is it possible to be at home (London Z2) "using the 4G" & I'm not even able to load Netflix on my phone. Honestly, I was considering upgrading, but with this service maybe I'll have to change provider. Thanks 🦾

  • andrewkeates Andrew Keates (@andrewkeates) reported from Merton, England

    @samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.

  • irbenji Ben Nuttall 🏳️‍🌈🚗⚡️ (@irbenji) reported from Paddington, England

    Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!

  • thekinaton Jason Sensation (@thekinaton) reported from Lambeth, England

    @articeddie @JanetteMilligan @ThreeUKSupport @ThreeUK They are probably service update emails from @ThreeUK

  • thekinaton Jason Sensation (@thekinaton) reported from Wandsworth, England

    I'm sure @ThreeUK and @PayPalUK use save customer service handbook. Same old excuses.

  • thekinaton Jason Sensation (@thekinaton) reported from Lambeth, England

    @ThreeUK where do I send my WiFi bill to. . Not had any issue 3g/4g today so had to pay for BTwiFi. Thanks @Ofcom @BBCWatchdog @Three_Is_Broken

  • kneeara Niara (@kneeara) reported from City of London, England

    @ThreeUKSupport I found out the reason , for some reason you deactivated my sim card before I received the new one which was being sent to fix my network issues. It meant no one at work could reach me all day and I could not make any call.

  • lewisjohnn Lewis John Harvey (@lewisjohnn) reported from Hackney, England

    @ThreeUKSupport Pretty much everywhere I go, my postcode is N16 5PF but it’s particularly bad around the Manor House, Angel, Kings Cross and Covent Garden areas .. my phone says I have full 4G and nothing loads. I have an iPhone XR 64GB .. I also pay £46 a month so really I expect it to work

  • nshancock Nick Stephen (@nshancock) reported from City of London, England

    I’ve just spent 2 weeks in the USA using the @ThreeUK GoRoam and had perfect signal and fast 4G the entire time. I come back the the U.K. and revert back to the awful slow ‘4G’. Sort it out @ThreeUKSupport - you used the be great. Service in my own country is crap nowadays!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • bitterscorpioxo kati (@bitterscorpioxo) reported

    @ThreeUKSupport I did speak to someone and I explained I am having financial difficulties and health issues and they weren’t helpful at all, I have had to agree to an extension which is the only option I was told I had and I’m so upset as this has not helped me at all

  • DivinityV12 DivinityV12UK (@DivinityV12) reported

    @CarefreeYouth @ThreeUK Theyd be great if they could get 5g and decent signal in lewisham. No one can hear me on my end and still getting h+ in a place they guaranteed 5G

  • OttoOsirian Otto Osirian (@OttoOsirian) reported

    @LidlGB your app is so useless, it never loads as my @ThreeUKSupport signal is so rubbish inside your store and your app is so data hungry.

  • DanBeard20 Dan (@DanBeard20) reported

    @ThreeUKSupport what’s with your service lately in CM postcode? It’s constantly 1 bar and been like it the past few days

  • Squeak1878 Squeak Cornwall... (@Squeak1878) reported

    @MrJoeRobinson @ThreeUK @EE ******* that is cheap, you was that with?

  • Far_ah94 Fara (@Far_ah94) reported

    @ThreeUKSupport Hey I have the same issue, I recently joined your network from smarty & have reset my network settings. Still no 4g & I'm paying for 5g!

  • linux_bb Scott (@linux_bb) reported

    @ThreeUKSupport I have just bought a number over from an another supplier via pac code. Now, when I login, if I use my old temp number it shows my transferred one, but if I try and login with new number it prompts me to register. Should I register again with transferred number ?

  • weeriley kirstin cupples (@weeriley) reported

    @ThreeUKSupport Yes and apparently I won’t have internet for 10 days but no one at three can help

  • _branz_86 _Branz_ (@_branz_86) reported

    @AbsoluteChelsea @ThreeUK Worst kit sponsor we’ve had

  • richardireland Richard Ireland (@richardireland) reported

    Why won't @ThreeUK allow me to cancel my service? I am out of contract. They think their system problems are good reason not to end my contract. Their network quality is so poor their own agents can't call back to do anything about it. Am i right that I don't have to pay now?