3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (63%)
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Phone (18%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Harringay, London, Islington, Hayes, Wembley, Ealing, Fulham, Camden Town, Belsize Park, Southwark, Teddington, Hampstead, Finchley, City of Westminster and Hammersmith.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Chrissy Darling (@chrissydarling) reported from Hackney, England
@ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!
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GG (@gg1613gon) reported from Islington, England
@ThreeUKSupport After trying online to cancel my contract (which didn’t work) on the 21st September I phoned you and after 25 minutes waiting finally spoke with you, asked to cancel the contract and was told it was cancelled.
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Kev Galvin (@GalvinKev) reported from Lambeth, England
@ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2
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Natalie Turner (@skippinginheels) reported from Camberwell, England
THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England
@ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?
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Brooke Colman (@TheRealBrookieC) reported from Wandsworth, England
@ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England
@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?
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Proindia (@Proindia6) reported from Hillingdon, England
@ThreeUK what happen in Hayes area .. bad bad signal.. not even 4g ... it was 5g before..West London..
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Graeme (@Gcrobb) reported from Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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Kevin Hogarth (@KevinHogarth) reported from Ealing, England
@ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles
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Pikejump (@massimauri) reported from Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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Sajid Nawaz Khan (@snkhan) reported from Islington, England
@ThreeUKSupport Just spent 20 minutes on the phone to your help. Really patronising advisor who kept saying “we just provide the SIM, we can’t comment on what speeds you’ll get”. He also said the previous advisor shouldn’t have said what speeds I could get in my postcode. What a shambles.
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Louise 💗💜💙.🖤 (@louise_b_91) reported from Tottenham, England
@ThreeUK can you please tell me why my signal is so bad even when I've got full bars? 🤔
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Sajid Nawaz Khan (@snkhan) reported from Islington, England
@ThreeUKSupport Any issues in EC1M? Not getting any internet at all.
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Harry Robertson (@HarryRobertson5) reported from Harrow Weald, England
@ThreeUKSupport So why can't you match my customer offer at £55 a month, only if I get a third contract out, why would I even want to pay £58 a month when my "customer exclusive offer is £55 a month
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Red Beard (@Nickjames820) reported from Paddington, England
@ThreeUK Do they support 5g? Come to think of it do they support data at all on your network?
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karl matthews (@karlos437) reported from Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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Imran Maqbool (@i_maq) reported from Hackney, England
@ThreeUKSupport I need to hear what form of compensation will be available to me before I leave for a functioning network. @Three_Is_Broken
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Sajid Nawaz Khan (@snkhan) reported from Islington, England
@three_broadband @NickHJBurley @ThreeUKSupport Don’t believe them — they said the same to me. I was getting 300Mbps and now can’t get 5G (they told me the same story about the network tool not being updated). Now barely getting 20Mbps on their 4G service, even though I’m on a 5G contract!
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🍁🍂✨Lauren Victoria Rhodes✨🍂🍁 (@LaurenVRhodes) reported from Richmond, England
Oh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sunni Labeouf🇵🇰🇯🇲 (@yungpakii) reported
bro @ThreeUK has to be the worst network ever i wanna kms
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Ben (Ponkey364) (@ponkey364) reported
@ThreeUKSupport they're doing something really dodgy - this isn't just a DNS block wtf
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Diane McChesnie (@dianemcchesnie) reported
@ThreeUKSupport can someone please provide an update of when the mobile data will be fixed in KW14 , you’ve been working on the masts for weeks and the internet is unusable . I’m a 4G broadband customer and the service is a disgrace . 1-3 mb tops & drops signal every 5 mins
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TGP (@terrygparrott) reported
@ThreeUK @ThreeUKSupport Please sort out your network in GU14 9LP. My 4g+ router is giving me just 7Mbps download. And yes I've rebooted it!
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TGP (@terrygparrott) reported
@ThreeUKSupport I tried that earlier. Live Chat doesn't work - no operator's available. You never reply to emails, and you don't answer the phone. And why am I paying £11.93 a month for your shite service when you're now offering it for £10???
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Chris Tindall (@chewytheleftie) reported from Newcastle upon Tyne, England
@ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off
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Marty Strong (@martystronguk) reported
@ThreeUKSupport Tried with WiFi on and off, but doesn't work. Using postpay. Tried the voicemail number only
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Alessandro bordoni (@AbordAlessandro) reported
@ThreeUKSupport I already called last thurs and chatted yesterday .. sent more dove and data.. which is ironic boxier you hold even my bank details without me giving them to you. I am left in distress with no support . I mean professional
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Alessandro bordoni (@AbordAlessandro) reported
@ThreeUK sent me a contract I never made with direct debit on my name and correct bank account (not the sort code). I contacted them. 1 h, no solution. Called the day after, got an email. The reply: send docs with picture and they will give me a password and call again. (1
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Paul Johnson (@pgj99) reported
@ThreeUK do you have any plans to support the #pixelwatch. Apparently only ee and Vodafone currently support it. Currently with three I cannot share my sim with the watch.