3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 01/20/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Paddington, Camden Town, Southwark, Hackney, Hammersmith, Edgware, City of Westminster, Epsom, Croydon, Kensington, Islington, City of London, Waltham Forest and Kingston upon Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomPaddington Wi-fi
United KingdomCamden Town Phone
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    To those, like me, who are lacking data/internet on the @ThreeUK network, I see that @ThreeUKSupport are stating that the network are having data issues. It's not your phone! It's been down since last night.

  • thecakemixture Leigh-TheCakeMixture (@thecakemixture) reported from Hillingdon, England

    Not the day for the @ThreeUK @ThreeUKSupport network to be down! Travelling and need my phone, relying on WiFi to communicate sucks!!!

  • SoundWavePapi IG: alefromnatu 🇪🇸 • NASA OCHO CABRONES (@SoundWavePapi) reported from Kensington, England

    So @ThreeUK network is down. Dead.

  • StevieBBeatz StevieBBeatz (@StevieBBeatz) reported from Hackney, England

    Nah I’m leaving @ThreeUK man when my contract ends it’s bye bye, shittest network ever

  • jenkinzone Simon Jenkinson (@jenkinzone) reported from Camden Town, England

    @ThreeUK I’m in London, wife in Devon. Neither of us are able to use our phones currently. Our Three home WiFi also down so all home entertainment not working. This isn’t ‘some’ people affected, it’s most if not all. Appalling.

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • SteveWatsonUK Steve Watson (@SteveWatsonUK) reported from Hillingdon, England

    Hey @ThreeUK what’s going on. No service since last night and zero communication to customers!!! What a disgrace. #threedown

  • Adam_Orriss Adam Orriss (@Adam_Orriss) reported from Wandsworth, England

    @ThreeUK where’s the information about your atrocious Notwork issues, all night no 3/4G🤬

  • evnsio Chris Evans (@evnsio) reported from Islington, England

    The @ThreeUK mobile network is down. There's no word from them on Twitter and their status page is down 'for maintenance'. This is exactly how not to deal with an incident. #ThreeUK #threedown

  • bimBelleXxx jean belle viray (@bimBelleXxx) reported from Southall, England

    @ThreeUK @ThreeUKSupport didnt notice network was down until i left home as i was connected to wifi at home. Thinking of changing network

  • Gcrobb Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport why’s your network done. Why you bothering with 5G when you can’t even run a network!!! 🤬🤬🤬🤬#Threemobile

  • ChrisTheDJ Chris Merriman (@ChrisTheDJ) reported from London, England

    @ianbetteridge @ThreeUK Three has been down nationwide since midnight

  • themib Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

  • londonpussycat jaycee (@londonpussycat) reported from Brentford, England

    @ThreeUKSupport I have had intermittent service for 7-10 days now. Phone calls breaking up, to no service. In the house, no signal. Why did I ever leave EE. I had service literally everywhere. 😡😡😡

  • thisisemmie EMMIE RAY. (@thisisemmie) reported from Paddington, England

    three network being down is so helpful for us self employed folks 👍🏽 and to think it wasn’t long ago i was looking at changing networks for an phone upgrade...@ThreeUK @ThreeUKSupport

  • evnsio Chris Evans (@evnsio) reported from Tottenham, England

    The Three mobile network is down. There's no word from them on Twitter and their status page is down 'for maintenance'. This is exactly how not to deal with an incident. #ThreeUK #threemobile

  • craigr98_2016 Craig R 🇹🇩🌹 (@craigr98_2016) reported from Hillingdon, England

    @ThreeUKSupport data down with an #Uxbridge post code.

  • steadyeddie2440 eddie cantwell (@steadyeddie2440) reported from Southall, England

    @ThreeUKSupport why no customer information. PR nightmare. No information is unacceptable. Many social media or news outlets to use.

  • wench25 Shawn Little1 Kalina (@wench25) reported from Egham, England

    @BBCBenThompson @ThreeUK @BBCBreakfast I did not realize it was down until I saw your news report - as I am in my house & I use my wifi (not data) // have turned the WiFi off on my phone and it def does NOT connect to the internet 😳 Hope you get a response from @ThreeUK soon !!

  • steadyeddie2440 eddie cantwell (@steadyeddie2440) reported from Southall, England

    @ThreeUK information is key. PR nightmare. No reason or explanation for outage.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • BaronCG Christian Gunther (@BaronCG) reported

    @ThreeUKSupport Billing is down, so can't pay my bill. Any chance I can have my services turned back on in the mean time?

  • RezijaBehtereva Rezija Behtereva (@RezijaBehtereva) reported

    @ThreeUKSupport No, aside from me contacting support and being told about "server issues" on your side - nothing what so ever.

  • TeachAllAboutIT Holly - TeachAllAboutIt 🖥️💾🎓 (@TeachAllAboutIT) reported

    @MrLauLearning @TalkTalk @ThreeUK have been super when our home broadband went down. Both husband and I have (I will be this week) renewed mobile contracts with them on the basis of their customer service & support for families without data over lockdown.

  • thefallenrose_ TheFallenRose🥀 (@thefallenrose_) reported

    @ThreeUKSupport 2 days ago & the account holder has changed and no issues I’ve got a reference number

  • liamglanz Liam (@liamglanz) reported

    @ThreeUKSupport That old excuse. No problem though as I have kept all logs (screenshots) of attempts. I'll just forward to @actionfrauduk and police and keep putting his details up every day. 👍🏼

  • RonnyDavies Ronny Davies (@RonnyDavies) reported

    @ThreeUK any internet issues in G41? As usual guess you won't do anything about it

  • DiscoCullen Stuart Cullen (@DiscoCullen) reported

    @ThreeUKSupport good afternoon. I’m having trouble resetting my password via the three app and website. Any help would be much appreciated.

  • KirstyR1986 Kirsty Southey (@KirstyR1986) reported

    @ThreeUKSupport is there any issues with mobile broadband in the S75 area? Your website won’t load for me to check but my mobile broadband won’t work even after restarting the router, and intermittent problems with data on my mobile.

  • safc4ever John Dunne ♿👨🏻‍🦼💙 (@safc4ever) reported

    @ThreeUKSupport Having a download speed of ZERO means that my FitBit has not synchronised with my phone since 08:17 YESTERDAY MORNING! That's over 33 hours. With very restricted HomeFi Broadband - all my waking hours this weekend! My phone signal (both voice/data) keeps dropping.

  • AstburyLiam liam astbury (@AstburyLiam) reported

    @ThreeUKSupport is there an issue with bill payments? Been trying all evening