3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 02/07/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Southwark, Hayes, London, Kensington, City of Westminster, Woking, Hackney, Hounslow, Waltham Forest, City of London, Islington, Tower Hamlets, Croydon, Merton and Southall.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomHayes Wi-fi
United KingdomLondon Internet
United KingdomKensington Wi-fi
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • PanxoSmart PanxoSmart (@PanxoSmart) reported from Camberwell, England

    @ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    @ThreeUKSupport Why I signed a new contract and got a 5G phone is now looking a non-optimal decision@- Perfomance has been terrible

  • sandraspeccy sandra oneill (@sandraspeccy) reported from Hammersmith, England

    @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

  • svenherold Sven Herold (@svenherold) reported from Wandsworth, England

    @ThreeUK any plans to finally roll-out e-sim support for Apple Watch?

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    @ThreeUKSupport Well you obviously do as the phone picks it up - so you’re telling me to turn off 5G so I get a poorer service??? Was told network upgrades etc. Get your stories straight

  • james1980uk James Guiness (@james1980uk) reported from Tottenham, England

    @ThreeUKSupport I can't seem to login on the app as it says my password is incorrect and when I try resetting my password I never get the email to reset.

  • farjulie Julie Farrell (@farjulie) reported from Croydon, England

    My friend and her husband have had no network for a week can you be off assistant please @ThreeUK

  • gerryn19 GerryC (@gerryn19) reported from Islington, England

    @ThreeUK you really do need to sort your customer service. 2 days & 2 hrs 11 mins & speaking to 7 different ppl later I don’t have a resolution. Why won’t you match my new BB deal to that of my friends, £17 5G 24 months? I’m trying to add an additional contract #3isrubbidh

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    @ThreeUKSupport Rebooted, network off/on :(

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Lambeth, England

    @ThreeUKSupport Not good for a customer who buys the watch in the month of may

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Paddington, England

    You are wearing thin on me with your poor network coverage @ThreeUK Time for a change I think

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    Yet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight

  • AmandaO100 MissA.O (@AmandaO100) reported from Lambeth, England

    @ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?

  • darthteddy Suren Perera (@darthteddy) reported from Hackney, England

    @ThreeUKSupport All good. Managed to get help on chat.

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    I buy an @Apple watch series 6 GPS Cellular but my network @ThreeUK does not support the watch. I must be with the worst phone company ever

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • pdnr777 Peter Reynolds (@pdnr777) reported

    @ThreeUKSupport I put in a complaint on the 15th July. Have heard nothing so assume it had not been investigated or you can't be bothered to ask your customer what's wrong and why they raised the complaint

  • king_gorack Chris (@king_gorack) reported

    Hi @VodafoneUK @ThreeUKSupport please please please can you have a working/usable data service at Waterloo Station. Every single day is a battle with the trains and having no reliable data service makes it even harder to work out how to actually get home.

  • georgesof George Sofroniou (@georgesof) reported

    @ThreeUK are there known issues with service as I am having issues in dialling out

  • FelixGyamera Life addict (@FelixGyamera) reported

    Renewed contract w/ @ThreeUK, used cooling-off period to switch providers. They offered 160GB data at low £/mo to stay, but now claim I used a “reversal” to revert to old contract. Insulting. Records exist. @ThreeUKSupport fix this. @CommsOmbudsman what are the options?

  • Forager_Fae Forager for Fae (@Forager_Fae) reported

    @obynodan @ThreeUK Might be worth checking to see if they've taken out the majority of your masts out for "upgrades" like they have done with 4/6 of the ones near me... Whoever's planned all this upgrade work needs a shake, absolutely stupid mines already been down for the best part of 2 weeks 1/

  • Littlegeeky Littlegeeky is tired™️ (@Littlegeeky) reported

    @ThreeUKSupport I’ve had no internet since Sunday 27th and can’t access the live chat without it timing out. Your website keeps saying they’re working on an issue in the area but it feels like nothings being done. Please help I work from home & am losing money 😭

  • jimbob171 James (@jimbob171) reported

    @ThreeUK could you please tell me why I am still to not being receiving data on my phone despite being unlimited. I have had no internet access using data for over 3 days now. Your online support is not helping at all

  • diamondd diamondd (@diamondd) reported from Berrow, England

    @ThreeUK Smarty users (three) have been "experiencing technical issues" for over 24 hours now. Down to under 1mb/sec in TA8 Burnham on sea/Brean area. Any idea when service will be resumed?

  • GAZDAN62 Garreth Antcliff (@GAZDAN62) reported

    @ThreeUK 3 calls from scammers pretending to be you in the last 24 hours, it’s always your network, never one of the others! Sort it out!

  • Forager_Fae Forager for Fae (@Forager_Fae) reported

    @obynodan @ThreeUK I know easier said than done to find out as my whole network has been down, still not great but slightly better, a real kicker when you need internet to check the connection and you have to move areas just to check... They still cannot provide a resolution date... If you can 2/