3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, Southwark, London, Kensington, Ruislip, Hackney, Harrow, Epsom, Tower Hamlets, City of Westminster, City of London, Southall, Paddington, Camden Town and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Keron Proverbs
(@KeronProverbs) reported
from
Lambeth, England
@ThreeUK The worst
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IamCrypto Tips and tutorials
(@IamCrypto16) reported
from
London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
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Oliver Collett
(@olicollett) reported
from
Ealing, England
Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
@ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't
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Moley
(@marinnamolseed) reported
from
Hackney, England
@ThreeUKSupport mobile was stolen yesterday, paid upfront costs to get a new device delivered today. It’s now not coming with no explanation. Guy on the phone says it’s not his problem. That is not okay…
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Moley
(@marinnamolseed) reported
from
Hackney, England
@ThreeUKSupport I have spoken to them already, they are unsure why this has happened as they never have issues in store online purchases. I’m more concerned about putting in a complaint about this whole ordeal.
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Chris von Eitzen
(@digitaldownfall) reported
from
Merton, England
So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…
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Leandro Poulain
(@leandrovitor) reported
from
Camberwell, England
@ThreeUK hello! Im receiving 3 calls per day from you guys to switch to Three. I’m not interested, before I can ask to withdraw my number from the list, they hang up the phone. I’m hating Three right now
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Matty
(@Hempomatt) reported
from
Croydon, England
@ThreeUK are actually ******* hilariously bad
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.
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Matty
(@Hempomatt) reported
from
Hackney, England
@Just_Zills @JeffreyDeontay Will have to watch later mate. I’m with @ThreeUK and evidently their network coverage is awful
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julz
(@julz_media) reported
from
Hackney, England
@ThreeUK phone not working can’t get through to network
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Spencer Millbery
(@SMillbery) reported
from
Harrow Weald, England
@ThreeUKSupport why is my 5G signal so poor?!?
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El Ceprino
(@pyoulou) reported
from
Croydon, England
Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK
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Mitch
(@Coastermitch) reported
from
Hammersmith, England
So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
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El Ceprino
(@pyoulou) reported
from
Croydon, England
@ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?
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Mark
(@edwarrditis) reported
from
Hounslow, England
Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.
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Political Animal
(@politic_animal) reported
from
Ealing, England
@ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Anon
(@offaltrades) reported
@decent_doge @ThreeUK Unfortunately not had such good assistance from @Plusnet who demanded that I pay two additional weeks for a terrible intermittent service that I want to cancel.
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Ian
(@mrcoobah1) reported
@ThreeUKSupport any news on when the work on the mast supplying NE26 3 is going to complete? No 4G today again and it’s been poor since September
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Ben Pile
(@clim8resistance) reported
Service has been abysmal in CT9 for months, @ThreeUK. When are you going to fix it? Are you going to fix it? Why don't you provide useful info on your Network status checker?
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Stu 🇬🇧🇺🇲
(@doesitreally23) reported
@ThreeUKSupport Getting seriously worked up with your call centre, 5 minutes to get through the ridiculous call tree, spent 13 minutes trying to explain the bill issue to your operator who put me on hold several times and still didn't understand the issue and then transferred me
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Afreen Hussain
(@AfreenH30612331) reported
@ThreeUK Hi Is there a hotline for list & stolen SIM card ? 3G customer support is now close
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CN1991
(@CN1991_) reported
@ThreeUKSupport Online chat kept saying how valued I was how much they want to help; then asked to call me. On the phone he changed his tone, became frustrated said why can’t you just close this case? I said because it’s not resolved yet. He kept saying to close the case. Very uncomfortable
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Emma J 🏴 🦓
(@fussytarts) reported
@ThreeUKSupport after months of poor signal and calls dropping out I have absolutely no signal at all now in my own home. I’m totally fed up of your poor service
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Kevin Seymour
(@Kev_Seymour) reported
@ThreeUK why no reception in the US of A?? On chat for over an hour... referred to tech support, still nada! Sort it out 3!!
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M E L L Y. ✌️
(@molfli) reported
@ThreeUKSupport But they haven’t. I had two letters. Once to say I’d upgraded and one to say I’d reversed but they were both in December 2021. Nothing since then to say 3 were changing my contract without my consent, and no news on fixing the problems I had with messaging (or roaming).
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Ravi Raveendran
(@RaviRaveendran2) reported
@ThreeUK Very bad coverage, I was with the network for more than 15y. Unless invest in better coverage, engaging with them. It advised