3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Total Blackout (20%)
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Phone (20%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hackney, London, Islington, Hammersmith, City of London, Waltham Forest, Croydon, Kingston upon Thames, Wembley, City of Westminster, Twickenham, Southwark, Stanmore, Woking and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Islington |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles
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Angela Blacklaw
(@AngelaBlacklaw) reported
from
Harrow Weald, England
@ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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dj profile
(@djprofile) reported
from
Hackney, England
@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Martin Walker
(@MartinWWalker) reported
from
Paddington, England
@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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lol because my tweets violated twitt.er 'rules'
(@hypernova00101) reported
@ThreeUK weve been asking 3 to sort out the 'BIG' network, but its not getting done.. maybe if we say 'do it for Ukraine' the network will get sorted
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DJ Frequency
(@matthewcomley) reported
@ThreeUK Jeeeezus. Going through hoops to log in and pay a bill. If a system aint broke, don't try to fix it!
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Javeria Anwar
(@inshrah2) reported
@ThreeUK you have worst customer service, I have sent all my details that the account on my name is not setup by me its identity theft.its effecting my credit score and everytime no one knows what's happening.
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Mark R #TeamLH
(@HamiltonFanF1) reported
@ThreeUKSupport no network on my phone or my wireless router (with three sim in) In SG19 What’s going on guys? I’ve been with you for a long time and recently it’s not just here that I’m having network problems
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phoebe
(@pelIisse) reported
@ThreeUKSupport 4g and 1-2 bar signal
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Harnaa
(@Harnaattv) reported
@O2 after honeslty trying my hardest, and being hung up on 3 times by Precious from your sales team - guessing you don't want my money. @ThreeUK approved my credit check no issues straight away - you've rubbish customer service and I shant be using you in the future!
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Lyndsay Rees
(@Lyndsay17558629) reported
@ThreeUK please tell me why you are continuously cutting my phone off and saying I have an outstanding balance of £80 odd when I have bank transactions from the last 4 months to prove I have paid and am up to date!! Honest to god just have nothing but problems with this company!!
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Phil Moore
(@philmoore41) reported
@ThreeUKSupport I’ve just downloaded it on another phone and can see the continue login button under the outage message. So on my spare phone the continue login button is missing. Is it anything to do with text size and it just doesn’t fit in?
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Azula Satsuki Akemi
(@AzulaAkemi) reported
@ThreeUK My3 wsite hasn't been working for a couple days now, I can't log in and all the chats are dead, I am trying to login to my My3 but it says the password is wrong and when I click the forgotten word link the site crashes with 'generic error'? both windows n mac
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Rox;;️
(@Roxannabelle) reported
@ThreeUKSupport I’m going to Kenya on 6th April - please tell me you guys are gonna add it to your goroam destinations before then?! If not, can I have some help with controlling costs before I draw up a huge bill like I did when I went to Egypt 10yrs ago with Orange (now EE) 😩