3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 12/15/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Total Blackout (30%)

    Total Blackout (30%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Hackney, Stanmore, Southwark, London, Woking, City of Westminster, City of London, Hammersmith, Kensington, Wandsworth, Muswell Hill, Hounslow, Morden, Croydon and Harringay.

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City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomStanmore Phone
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomWoking Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Yiewsley, England

    @ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @OliversSherbs @ThreeUKSupport They’ll blame your handset or sim and ignore the fact that their signal is virtually non existent in most of the country.

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @ThreeUKSupport Outstanding customer service. Ordered your Huawei E557 with collections from your Wood Green store. Went there today they said it’s @ your Angel store. It’s not there either. Travelling when shouldn’t and now cannot work from home.

  • StoilTimchev1 Stoil Timchev (@StoilTimchev1) reported from Camberwell, England

    @ThreeUKSupport I was over charged ina number of occasions so I paced a cap on my account. However I continued to get overcharged (x7 the amount) and when I rang to double check you never placed a cap for me. Then reassured me that you won’t charge me and 4 days later I got charged anyway

  • adizadiva7 Adiza Shardow 🇬🇭 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@adizadiva7) reported from Lambeth, England

    Same here talk about bad timeline lol @ThreeUK

  • The_Photographr Imran ® (@The_Photographr) reported from Harrow Weald, England

    @CurlyTazzi @BelleDameFolle @ThreeUK @virginmedia I haven’t had anything but great service from them. Blistering fast internet speeds all the time and never an outage in 4 years. Must be your dodgy area.

  • Willhide Will Hide (@Willhide) reported from Camden Town, England

    @catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.

  • DAZZABRIODY Darren Briody (@DAZZABRIODY) reported from Islington, England

    @ThreeUK hi I’ve received post for a 3 account but the person named doesn’t live at my address can u help thanks

  • KayceeThePrettY The Crazy Stewart Ukle Kaycee (@KayceeThePrettY) reported from Brentford, England

    Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .

  • geometric Geo (@geometric) reported from Paddington, England

    @ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England

    @ThreeUKSupport No updates ill just take it, its not working as your end.

  • o0MattE0o Matthew John Earley (@o0MattE0o) reported from Yiewsley, England

    @ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...

  • SHPETeacher13 Sam Skinner (@SHPETeacher13) reported from Hammersmith, England

    @ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

  • MarcoFitnessLDN Marco London (@MarcoFitnessLDN) reported from Camden Town, England

    @ThreeUKSupport THATS IS A STUPID ANSWR ! YOU ALWAYS HAVE THE SIGNAL BAR JESUS CHRIST !! But i can't make calls/ SMS / or data ! I'm sure but utter ridiculouse reply !!

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @taralawrence21 @Three_Is_Broken @ThreeUKSupport Yeah...leave @ThreeUK they are shit

  • QuantumCaza Alfie ☕ Coffee God (@QuantumCaza) reported from Islington, England

    So I can't pay my phone bill because the @ThreeUK site and app and phone number is down @ThreeUKSupport

  • geometric Geo (@geometric) reported from Kensington, England

    @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

  • fevington Mike Fethers (@fevington) reported from Paddington, England

    Hi @ThreeUK let’s have an honest chat about how bad your service has become in the last two years. Poor or no 4G coverage across most of central and west London. Five bars but no actual data connection. Coverage maps that are just made up!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MatStace @MatStace (@MatStace) reported

    Lots and lots of SSL errors via my @ThreeUK mobile tethering tonight, which is rather annoying when trying to browse the web. Shame that my home broadband order was screwed up by EE so that two weeks after moving, I'm still stuck on 3G tethering...

  • christinaann_x Christina Ann (@christinaann_x) reported

    @ThreeUK don't know whether you can help I've added additional line this morning and I still haven't received my confirmation email and due the device tomorrow. Help

  • bchypnotherapy Becky Armstrong-Corbett (@bchypnotherapy) reported

    @Js_prit_1 @ThreeUKSupport I agree I have face recognition but they stupidly want to send a code utterly stupid.

  • bmstinton93 Ben Stinton (@bmstinton93) reported

    @ThreeUKSupport Well my data is definitely working using mobile network, haven't received any calls or sms's to check but was working yesterday

  • EULIT2 Tuck`Everlasting (@EULIT2) reported

    @ThreeUK your mobile data is bad, but your customer service is even worse!

  • NobodyN20323258 Some ******* (@NobodyN20323258) reported

    Having just upgraded to the S22 Ultra, I decided to get my son his first contract phone in line with mine. I've been with @ThreeUKSupport for about 13 years now, and apparently they're genuinely happy to dismiss a potential life long customer over £30. Kinda disappointed, really.

  • MushBowen Michelle Bowen (@MushBowen) reported

    Left @ThreeUK at the start of the year as signal was always poor, moved to @SkyUK and it’s jus as shockingly bad 😢 what mobile providers out there actually work 🤔

  • fayzi_ox Fay (@fayzi_ox) reported

    @ThreeUKSupport hi I’m unable to connect to the internet without Wi-Fi but the service checker says no issues. Do you have any outages in the Derby area please?

  • katykinsxo Katy Suvs 🌟✌🏼 (@katykinsxo) reported

    @ThreeUKSupport hiya! I’ve had a 5G hub about a month now, works great on phones/iPad/laptop but I can’t get it to connect to Alexa or my SmartTV. I’ve tinkered with the wifi settings on the hub admin but no joy. Is this a known issue?

  • bchypnotherapy Becky Armstrong-Corbett (@bchypnotherapy) reported

    @bartos710 @ThreeUK Customer service when I first joined was great now they just don’t care