3 (Three) Outage Report in Richmond, Greater London, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (43%)
-
Total Blackout (32%)
-
Phone (17%)
-
Wi-fi (6%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of London, London, Hackney, Hammersmith, Kensington, Southwark, City of Westminster, Wandsworth, Muswell Hill, Hounslow, Morden, Croydon, Harringay, Hampstead and Datchet.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| Hammersmith |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Claxhausen
(@jospehclax) reported
from
Hillingdon, England
@ThreeUK so I had my account compromised, a phone and sim was ordered without my knowledge, once it arrived at my house, I reported it to the fraud action squad, then reported to your fraud department with my crime reference number. Your fraud department never followed up 1/2
-
Stephen Simpson FSUK
(@forestschooling) reported
from
Kingston upon Thames, England
@ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.
-
#KeepOurNHSPublic
(@SaraSadEyedLady) reported
from
Camberwell, England
@ThreeUKSupport I have contacted the complaint team. I’m waiting for a response.
-
Ian Moy
(@Monkster1978) reported
from
Worcester Park, England
Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob
-
razvan radu
(@razvan_radu_4u) reported
from
Hillingdon, England
@threeuk you are a s**t network… more than a year since no or poor internet at Heathrow T3! SHAME!😡
-
James Aubrey
(@JimboUK71) reported
from
Sutton, England
@ThreeUKSupport I’m out of contract now! After 17 years of substandard coverage, poor support I’m leaving. Not receiving the nationwide alert this afternoon, was the final straw!! 😡😡😡 I have my safety to think about!
-
Claxhausen
(@jospehclax) reported
from
Colnbrook with Poyle, England
@ThreeUKSupport Hello, The date the new handset and sim arrived, 30/5/2024, i rang action fraud, got a fraud crime number, then rang your fraud department to report the issue. I then rang to complain about still being charged for the handset and sim around the 13th of may, I was told i would
-
george campbell
(@GEECAM) reported
from
Wandsworth, England
@ThreeUK if your call center staff in India fail to answer your question, simply hang up and blame a poor reception issue!
-
Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
-
Mike🇪🇺🏴🏴🇺🇦🇬🇧
(@MikeM5517) reported
from
Worcester Park, England
@ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact
-
Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever had to deal with. Please do not use them 😭 absolutely horrific.
-
Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
London, England
@ThreeUKSupport So how do I avoid upgrading and remain a customer?
-
James Ross
(@JrRoss26) reported
from
Islington, England
@ThreeUKSupport I’ve had no service on my phone since this morning. Please advise ASAP.
-
Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
Camden Town, England
@ThreeUK @ChelseaFCW @ChelseaFC Thanks for your help on that. Shame an alternative date couldn’t be arranged but unfortunately my surgery cannot be postponed.
-
Stuart Bonathan
(@stuartITV) reported
from
Southwark, England
🚨 🚨 So looks like @ThreeUK failed to issue the alert at 3pm. Lots of messages on twitter of others who didn't receive the sound or message. Anyone with a 3 phone actually receive it?
-
Ray Rajani
(@ManUtd_BITW) reported
from
Harrow Weald, England
@ThreeUKSupport got issues accessing the cineworld site via three+ app?
-
Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ispreview hey, so it looks like @ThreeUK have updated their codec for the voice calls, I think they are using Evs like EE? If you ring someone that is on Three, from any other network now, you get high quality calls! It’s great! :-)
-
Akash Multani
(@Akashmultani_77) reported
from
London, England
@ThreeUK @ThreeUKSupport network is really going to bad in these days really bullshit 😒
-
X2
(@KronosX81) reported
from
London, England
@ThreeUK wot the heck is going with the blasted network last few months it’s gone worser than it was 15years ago 😡😡😡😤😤 struggling to load a google page Stop paying filthy rich football clubs £50+m per year in sponsorships and focus on the network instead asap 😡😡
-
X2
(@KronosX81) reported
from
London, England
@ThreeUK I am supposed to be getting clear 5G signal and coverage but I am barely getting 3G 😡 no matter the area I may be in during the day. If you can’t cope with 5G networking stop offering it until you’re competent to do so as it’s a f’g disgrace. Charging fortunes for 💩.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
𝓑𝓵𝓸𝓬𝓴𝓪𝓰𝓮 - 𝓘𝓷 - 𝓡𝓲𝓿𝓮𝓻
(@Skiminski) reported
Not sure how many lines @ThreeUK have open at 09.00 on a Sunday but for them ALL to be busy at 09.00 is pretty poor. Not surprising, but poor. Add that to the website being down, and you get standard Three service.
-
the_bearded_courier 🇺🇦
(@bearded_courier) reported
@ThreeUKSupport No they just said they don’t think it’s possible to change it to the new Watch but now it won’t appear on my old one either, just tried seeing that one back up and get the same message, I don’t want to be paying for this service if I now can’t use it
-
Alex Butcher
(@alexjbutcher) reported
@matthew_darcy @ThreeUK I'm pretty happy with @1pMobile (who use EE's network, which means I have WiFi calling at home). My only complaint is that I wish they offered MFA on their account management portal, given they don't have physical stores to do ID checks at.
-
jen_f16
(@jen_f16) reported
@ThreeUKSupport when will your rewards back be back up? Husband can't get on and wants to claim the free cinema ticket. Went into store to be told app was down for some people
-
the_bearded_courier 🇺🇦
(@bearded_courier) reported
@ThreeUKSupport I was told to reset the network settings which seems to have messed everything up on my phone now, it’s changed more than just network settings that’s for sure, there is no dedicated line to chat with anyone about smartwatch
-
medicman4444
(@medicman4444) reported
@ThreeUKSupport need some help here got a Samsung galaxy Tab from you you 3+months ago on a contract. After a Samsung update it now just sits here rebooting nonstop. Who do I send to fix it? I followed the guys from Samsung and now it is safe mode fresh install still rebooting
-
Peter Boros
(@1Pebo) reported
@Fibromitesunite @ThreeUKSupport Yes this is similar. Advertised freedata every month for life. Took the money but hasn't worked after first month. Now telling me not prepared to fix or provide substitute.#BBCWatchdog #Ripoffbritain #Breachofcontract
-
Sab
(@sabertheabad) reported
@ThreeUK @ThreeUKSupport Can u please join #ThreeSweden & consider making all calls and texts to Iran free of charge as the internet in Iran is cut down by the government to suppress the ongoing protests? Many Iranians can not talk to their families. #Mahsa_Amini #OpIran
-
Margery Clewer
(@margerybargery) reported
@ThreeUK I have been trying to top up my wifi dongle with a voucher since Friday, when am I going to be able to do this? Your service is abysmal.
-
Justin Philpott
(@jedphilpott) reported
@ThreeUK the mobile connection on the London to Brighton route on the three network is absolutely abominable. To call it patchy would be a vastly over compliment it. Why?