3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 03/15/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Hackney, London, Mitcham, City of Westminster, Hammersmith, Edgware, Epsom, Harringay, Kensington, Fulham, Southwark, Southall, Croydon, Wandsworth and City of London.

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City Problem Type Report Time
United KingdomHackney Phone
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • waleedtalzuhair Waleed Al-Zuhair (@waleedtalzuhair) reported from Kensington, England

    Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • DeanCarr15 Dean Carr (@DeanCarr15) reported from Camden Town, England

    @ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting

  • alessandrolnd 𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England

    Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...

  • music235 Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • gsmumford Gregory Mumford (@gsmumford) reported from Wandsworth, England

    @ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere

  • JWBarnham James Barnham (@JWBarnham) reported from Wandsworth, England

    @ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.

  • AndrewRPines Andrew Pines (@AndrewRPines) reported from Camberwell, England

    Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • COCOCHAPZ_ C (@COCOCHAPZ_) reported from Ealing, England

    @ThreeUK you lot need to fix up

  • seaniegriff Griffy 🏳️‍🌈What fresh hell is this? (@seaniegriff) reported from Camberwell, England

    @ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?

  • Roses_Finds Roses Finds (@Roses_Finds) reported from Wandsworth, England

    Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

  • alessandrolnd 𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England

    ...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport

  • Roses_Finds Roses Finds (@Roses_Finds) reported from Wandsworth, England

    Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2

  • ragwhos Raghunath S Iyengar (@ragwhos) reported from Islington, England

    @ThreeUKSupport Thanks for your help. I'll try tomorrow. Like I said I don't trust the IVR I got to today, but I've made a payment just in case and it did it has accepted it. I hope you could check it

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...

  • ElliotJH Elliot Hughes (@ElliotJH) reported from Camden Town, England

    @ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Posers890 Anisha (@Posers890) reported

    @ThreeUKSupport No but I wish correspondence to be via email/letter so I have records. I will be sending a complaint to head office and inform @Ofcom that Three are forcing customers to use phone/web chat when they want to have confirmation of their contract in writing via email/letter.

  • abitofmatt Matt (@abitofmatt) reported

    @ThreeUKSupport Hi, really want to join the network but is it possible to confirm my SIM free Samsung S21+ will support WiFi calling. All I can see on website is that phones direct from you will but nothing about ones purchased SIM free. Thanks

  • JRJUK JR-J (@JRJUK) reported

    @ThreeUKSupport no longer getting 4G on the jubilee line, can't even manually search for the network. When will this be fixed?

  • leaaaahtopp leah (@leaaaahtopp) reported

    @ThreeUKSupport this still isn’t working, any help please ???

  • Posers890 Anisha (@Posers890) reported

    @ThreeUKSupport Shocking awful service by Three on the Twitter platform. Makes no sense to use web chat to ask to correspond in writing. I shall be writing a letter directly to head office so they can see what advice is being given here

  • BigBankBurt Thottie 🤑 (@BigBankBurt) reported

    @ThreeUKSupport why have I got no signal??????????????? Before I get mad

  • marianthux Marianthi Makra (@marianthux) reported

    @ThreeUK hi there. Is there a broadband outage ATM? Our 5G modem isn't giving us any signal at SE5

  • ziczic10 Zic (@ziczic10) reported

    @ThreeUKSupport The reception around Se9 Plaistow Lane is shocking! Cannot make calls . I suffer everything. Until I lost my phone. It rang and rang but cannot ping it as the reception was so bad it couldn't pick the location.

  • LivingHeating Country Living Plumbing & Heating Services (@LivingHeating) reported

    @alexxweller @ThreeUK O2 but there signal has been pants in SY postcode

  • gamerof2032 player21 (@gamerof2032) reported

    @ThreeUKSupport and still having the same issue