3 (Three) outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent 3 (Three) outage reports came from the following cities: Hounslow, Southall, Ealing, Hammersmith, and Wandsworth.

City	Problem Type	Report Time
Hounslow	TV	4 hours ago
Southall	Internet	7 days ago
Ealing	Phone	15 days ago
Hammersmith	Internet	25 days ago
Hammersmith	Internet	1 month ago
Southall	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Luke (@Lu_uke) reported 4 minutes ago from Merton, England

  Gosh @ThreeUK has one of the worst internet signal ever in #UK I’ll never recommend it!

• 
  Mohamed Abdinur (@MabdiNur1) reported 10 minutes ago from Southall, England

  @ThreeUKSupport poor connection wondering to request an early termination

• 
  Deveena R (@deveena_r) reported 18 minutes ago from Brentford, England

  @ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?

• 
  Chris Hampson (@chrishampson) reported 18 minutes ago from Richmond, England

  @ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

• 
  Aanteater_ (@aanteater_) reported 21 minutes ago from Kingston upon Thames, England

  @miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK

• 
  Matty (@Hempomatt) reported 22 minutes ago from Wandsworth, England

  I wish @ThreeUK would have told me they have terrible coverage in Clapham

• 
  Sam Burrin (@Sburrin7) reported 23 minutes ago from Wandsworth, England

  Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.

• 
  Mitch (@Coastermitch) reported 28 minutes ago from Hammersmith, England

  So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!

• 
  Jade Sharp (@jadesharp1992) reported 33 minutes ago from Hounslow, England

  @tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

• 
  Christopher Whitton (@Whitton88) reported 34 minutes ago from Wandsworth, England

  @ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since

• 
  Jade Sharp (@jadesharp1992) reported 35 minutes ago from Hounslow, England

  @ispreview hey, so it looks like @ThreeUK have updated their codec for the voice calls, I think they are using Evs like EE? If you ring someone that is on Three, from any other network now, you get high quality calls! It’s great! :-)

• 
  Roses Finds (@Roses_Finds) reported 35 minutes ago from Wandsworth, England

  @ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account

• 
  Mark (@edwarrditis) reported 39 minutes ago from Hounslow, England

  Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth

• 
  Roses Finds (@Roses_Finds) reported 44 minutes ago from Wandsworth, England

  @ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 47 minutes ago from Richmond, England

  @ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?

• 
  Roses Finds (@Roses_Finds) reported 49 minutes ago from Wandsworth, England

  Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace

• 
  🗺🇪🇺Nick (@bluemoonstar) reported 55 minutes ago from Hammersmith, England

  @mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.

• 
  Jo Brianti (@JBrianti) reported 55 minutes ago from Ealing, England

  @ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained

• 
  Sarah 🧡 (@MissusWebb) reported 58 minutes ago from Ealing, England

  @bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈

• 
  Sam Skinner (@SHPETeacher13) reported 59 minutes ago from Hammersmith, England

  @ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matchday Drinkers 🍻 (@BFCDrinkers) reported 8 minutes ago

  @NameIsRichard @ThreeUK My deal runs out very soon so bye bye. Tolerated bad reception for sake of the deal and four in the house are on Three but no more

• 
  Mark Baroney (@bardne53756) reported 9 minutes ago

  @ThreeUK have refused to cancel my broadband and told me I need to go 17 miles to nearest store to sort. Had to file complaint as unable to do so. Terrible customer service.

• 
  Geordie Viking (@GeordieViking) reported 11 minutes ago

  @ThreeUKSupport I had a email come through to top up or my number will stop working. But Id also like to looking at grtting it converted to an eSIM as I live abroad. How can I do that? I cant login to the Three app.

• 
  Tessek (@Tessek1983) reported 11 minutes ago

  Hey @ThreeUKSupport @VodafoneUK are you ever going to fix the signal in Darlington town centre 2 years at least the transmitter on bondgate house has been down and nothing done to replace

• 
  JBids 🐷🟪 (@VuFromTheMirror) reported 12 minutes ago

  Will the £1 Nero coffee be returning @ThreeUK @ThreeUKSupport ? This was a customer retainer for me and I'd like to know whether to hold on or jump ship now?

• 
  Joseph Sinyor (@josephsinyor) reported 15 minutes ago

  @ThreeUK My new broadband router from NextDayBroadband arrived today, but there’s a 3 outage from day one. Your status page gives no ETA, just “we’re working on it.” Customers deserve better communication and at least an estimated resolution time. Poor first impression.

• 
  Satheeshkumar Rajendran Ph.D (@satheeshvad) reported 17 minutes ago

  @ThreeUK Hi three, without any notification, my number has been discontinued because I'm abroad, but I paid some of the months. Before I left the country, I asked your team; they said it was not possible to terminate, and now, without any notification, the number is not in use.

• 
  Alex Havoc (@HavocAgain) reported 27 minutes ago

  @ThreeUKSupport are you not replying to support issues? I asked earlier when normal service in Worcester will be resumed and what was causing the disruption - any answers?

• 
  the_bearded_courier 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@bearded_courier) reported 27 minutes ago

  And for the previous 22 days you will have charged me £9.88. How on earth does this make any sense what so ever. So now instead of keeping me as a customer I will be moving all four of these plans to another network. Seems 20+ years of loyalty means zip in the world of @ThreeUK

• 
  Neddy (@NeddyOrNot) reported 28 minutes ago

  It should be illegal how phone companies handle cancellations once your minimum term ends. If the contract's over, I should be able to cancel it online in 30 seconds, not spend an hour jumping through hoops just to stop paying them. I'm talking about @ThreeUK here, but let's be honest, they're all at it. Why is this still considered acceptable?