3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 11/28/2025 20:25

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Kensington, City of Westminster, City of London, Sutton, Southall, Southwark, Muswell Hill, Hackney, Hammersmith, Ealing, Fulham, Islington, Croydon and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomKensington Phone
United KingdomCity of Westminster Total Blackout
United KingdomLondon Phone
United KingdomCity of London Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.

  • keplerniko KeplerNiko (@keplerniko) reported from City of London, England

    @ThreeUKSupport Well that's nice to know I don't get any money back even though you're the one failing to uphold your end of the contract due to 'congestion.' Guess I'll have to find out if the ombudsman agrees. Yes - normally I got bumped to 3G automatically and even deliberately didn't help.

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Hillingdon, England

    priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account

  • Jdunne9407uk John Dunne (@Jdunne9407uk) reported from Merton, England

    @ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from City of London, England

    @midasreturns @Three_Is_Broken @ThreeUK It’s more. Since Tuesday it’s been like that. And when you call they can’t help you or give you any explanation. No word about why & what is happening @ThreeUKSupport @ThreeUK

  • Nomaan00 Nomaan Ali (@Nomaan00) reported from Wandsworth, England

    @ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.

  • antoniodelafe Antonio de la Fe (@antoniodelafe) reported from Camberwell, England

    .@ThreeUKSupport I would like to know what is so wrong with data in your network. Often have only 3G and even when I have 4G reception data just doesn’t seem to work or works incredibly slow. I’m basically paying for data I can’t barely used or when used is unpractical …

  • robbie_wallace bog off tories (@robbie_wallace) reported from Hackney, England

    @ThreeUKSupport Don’t mean to bang on here but now I don’t even get signal in dalston. Would really prefer that you took care of existing customers and fixed existing issues before moving onto new projects. No point in me having data in my plan that I can’t use

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    @ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately

  • Soldoutpromoter Lifestyle Connoisseur (@Soldoutpromoter) reported from Ealing, England

    What have you guys done to the network @ThreeUK this is unbearable

  • MattLCapon Matt Capon (@MattLCapon) reported from Camberwell, England

    @ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.

  • davidmoritz David Moritz (@davidmoritz) reported from Camberwell, England

    In the centre of London and have another day of terrible coverage from @ThreeUK.

  • uksov Barry (@uksov) reported from Camberwell, England

    @ThreeUKSupport why is your 4G so bad in central London, London Bridge and St Pancras area I have to drop the phone to 3G to get any data, you promote 5G, but you haven’t mastered the basics yet, when is this going to be sorted #timetoswitch

  • OllyNewport Olly Newport (@OllyNewport) reported from Camberwell, England

    @alexodam @benjamin_cook @ThreeUK @Three_Is_Broken I already have unlimited everything for £20pm, it's the issue of speed and reliability, probably over subscribed

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    @ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from City of London, England

    @ThreeUKSupport It happens everywhere. I need to be connected to WiFi if I want to do anything. Tried switching off my phone few times. Still have no connection & network is not working at all

  • sarahjrose Sarah Rose (@sarahjrose) reported from Croydon, England

    Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔

  • vickiearl_earl Victoria Earl (@vickiearl_earl) reported from Hillingdon, England

    @ThreeUK absolutely shocking service on the phone. Trying to cancel an upgrade! The man kept me on phone 35 minutes, unable to understand me or me him! Unable to confirm it was cancelled, told me to call back in 2 days! Blood pressure at boiling point

  • davidmoritz David Moritz (@davidmoritz) reported from Camberwell, England

    Well your customer service is like your service @ThreeUK. I’m off to @ee

  • zoeycol Zoe. (@zoeycol) reported from London, England

    @amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • _EBrennan Ellie Brennan (@_EBrennan) reported

    Hi @ThreeUK I live in an area with good internet signal on your checker but it takes over 15 mins to send a picture using mobile data. Plz do something to fix this because I’m paying 2021 prices for 1992 internet thank you.

  • DarrenCharlesUK Darren Charles (@DarrenCharlesUK) reported

    @ThreeUK Hi, trying to reset my password to My3 and keep getting the error 'my3auth.text.generic.error' when entering a new password. Tried on mobile and desktop. Help?

  • andrewbissette Andrew (@andrewbissette) reported

    Well, @ThreeUK broadband is pretty ****, ngl. Constant downtime. Unreliable speeds. Sudden drops. Won't be renewing this, I'd rather have pathetically slow @SkyHelpTeam that works consistently.

  • GreenBadgeKOL GreenBadgeTaxi #SupportLondon (@GreenBadgeKOL) reported

    @ThreeUK I spent £1k on a S20ultra in Aug Thought I'd treat myself. my S8plus was just as good and now they have a S21 coming out!

  • luckyneko88 Luckyneko88 (@luckyneko88) reported

    On the phone to @ThreeUK again... Terrible customer service... Zero customer care or listening skills. Initially spoke to billings department as they are still charging me for a phone I never received. The fone I ordered was lost/stolen then didn't have it in stock hence

  • MerseyMal Mal Franks (@MerseyMal) reported

    @ThreeUKSupport Been trying for several days to change a forgotten password on your website but keep getting "my3auth.text.generic.error" in browser (Chrome, Edge, Firefox, Opera) after entering a new one. The new password isn't registered by your systems and so I can't login.

  • xiaqua_shiyeon Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

  • foxtrotluna Luna Fox Winters (@foxtrotluna) reported

    @ThreeUK I need to change my name on an account, can you please help me do that? I have a deedpoll

  • mizzlethedizzle me (@mizzlethedizzle) reported

    @ThreeUK My father died nearly two months ago. I have contacted yourselves time and time again to get his mobile broadband changed into my mother's name. I have been told time and time again someone would call me. customer service I have received since my dad died is disgusting

  • NibblyPig Simon (@NibblyPig) reported

    @ThreeUKSupport BS3 3BD, B535-232 If you could release a firmware allowing bridge mode it'd seriously help, I think the actual routing part of the modem isn't up to par and that's half the problem.