3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hackney, Hammersmith, London, Ruislip, Hampstead, Islington, City of London, Harringay, City of Westminster, Camden Town, Hounslow, Southwark, Wandsworth, Ealing and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hammersmith |
Internet | |
| London |
Phone | |
| Ruislip |
Phone | |
| Hampstead |
Internet | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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Raghunath S Iyengar
(@ragwhos) reported
from
Islington, England
@ThreeUKSupport Thanks for your help. I'll try tomorrow. Like I said I don't trust the IVR I got to today, but I've made a payment just in case and it did it has accepted it. I hope you could check it
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...
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C
(@COCOCHAPZ_) reported
from
Ealing, England
@ThreeUK you lot need to fix up
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Elliot Hughes
(@ElliotJH) reported
from
Camden Town, England
@ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.
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Griffy 🏳️🌈What fresh hell is this?
(@seaniegriff) reported
from
Camberwell, England
@ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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Waleed Al-Zuhair
(@waleedtalzuhair) reported
from
Kensington, England
Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport My upgrade is due in July and I’m having serious doubts about whether to renew with 3 after 8/9 years due to the terrible signal. Looking at your timeline this is happening in a lot of locations and 3 appear
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere
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Gregory Mumford
(@gsmumford) reported
from
Wandsworth, England
@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Dean Carr
(@DeanCarr15) reported
from
Camden Town, England
@ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Puneet Singhal
(@PuneetSinghl007) reported
@ThreeUK Facing a lot of no network issues with Three. Liked the services but instead of complaining I always face network issues with three since I moved my network to Three. Complained but no resolution. Want to leave network before 12 months.
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Angie
(@Angelinalondon0) reported
@HazelRothschild @ThreeUK Is there anyway you can cancel and get a better provider?
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Sammi Casey
(@littlesammix) reported
@CherieW34879696 @ThreeUK Feel the same about ours and all they do when I chat to them is try and blame it on my WiFi box when it's clearly just their signal 😔
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Marc
(@incredibles2022) reported
@ThreeUKSupport Nothing much!! just keep being passed around by everyone!! How hard is it too answer my concerns on my first phone call??!! Frustration on a new level speaking to customer service!!!
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DN
(@DN12522438) reported
@HazelRothschild @ThreeUK Awful!
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Nasreen Kazi
(@NasreenP641) reported
@ThreeUKSupport Oh! I thought if I text STOP they might charge me for something else. Can’t help but be sceptical these days. Thank you
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Garrett O’Hanlon
(@GarrettOHanlon2) reported
@ThreeUK used to like Three but the customer service is appalling. You have just wrecked my credit score by lying to me. Customers beware
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Mauzy
(@Mauzyfivem) reported
@ThreeUKSupport I’ve had no data connection for the past 24 Hours. I would like to make an complaint.. this is getting beyond a joke.
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Rusty_Outside
(@Rusty_Outside) reported
@ThreeUKSupport After 2 years of dreadful reception, 3 replacement SIM cards, I was assured the issue was obv with my phone. I've just rec'd my shiny new phone direct from Apple and guess what.....!?! Get back to me please, this is worse than shocking.
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Mihad
(@mihadxx) reported
@threeuk customer support is a joke.