1. Home
  2. Companies
  3. 3 (Three)
  4. Richmond, England
3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

Why is my 3 (Three) service not working?

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at 3 (Three)

3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Richmond, England

The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Harringay, London, Southwark, Tower Hamlets, Croydon, Hackney, Southall, Fulham, Hammersmith, Hounslow, Wandsworth, Wembley, Islington, and Chertsey.

CityProblem TypeReport Time
City of Westminster Internet 11 minutes ago
Harringay Internet 58 minutes ago
London Phone 14 hours ago
Southwark Internet 20 hours ago
Tower Hamlets Phone 20 hours ago
London Internet 21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • ranjanmallya
    Ranjan Mallya 🇮🇳 (@ranjanmallya) reported from Croydon, England

    @ThreeUK Getting through to customer service is a nightmare. It says the wait time is over 15 minutes now and so was the case with over the weekend.. Help!!!!

  • ZolaVincente
    ℨ𝔬𝔩𝔞 𝔙𝔦𝔠𝔢𝔫𝔱𝔢 *𝔅𝔯𝔲𝔫𝔦𝔞* (@ZolaVincente) reported from Camden Town, England

    @ThreeUK have the worst service imaginable, my ex truly hated me for him to convince me to join this network 🙄

  • PelhamB
    PelhamB (@PelhamB) reported from City of London, England

    @ThreeUK I can’t even get your live chat to work your signal is so bad! This is the last straw. I want to leave now.

  • SimpLeeArsenal
    On My Keiran Tierknees (@SimpLeeArsenal) reported from Islington, England

    @DanOnkar @ThreeUK Their 3G / 4G is the worst.

  • LukeGraham92
    Luke Graham (@LukeGraham92) reported from Hounslow, England

    @ThreeUKSupport your network is absolutely awful, I can’t wait to move and have signal like everyone else

  • ranjanmallya
    Ranjan Mallya 🇮🇳 (@ranjanmallya) reported from Croydon, England

    @ThreeUK The customer service representative of yours mentioned I will not be put on music after 25 minutes wait but no, am on music yet again.. #ThreeUK

  • JosephMorrison0
    Joseph Morrison (@JosephMorrison0) reported from Hammersmith, England

    @O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...

  • ElodieMescam
    Elodie Mescam (@ElodieMescam) reported from Lambeth, England

    @ThreeUKSupport My bills... I have been trying to resolve it for 2 weeks now, writting on twitter, going to the shop etc. I want a refund of the data outside my subscription because i never been warned that I was outside and want to cancel my data boost

  • ChoirOvation
    Standing Ovation Choir Ltd (@ChoirOvation) reported from Islington, England

    @thatfreyr @ThreeUK The worse company ever. I had a business trip, went into the store to see if my tariff covered international calling data etc and I was reassured that it was all good. Next thing I know I have a £400 bill! It took months to get this resolved. Terrible company @ThreeUK

  • langolf
    Aleksandr Langolf (@langolf) reported from Ealing, England

    @ThreeUKSupport You didnt understand my complains. 1) you have bad equipment that cant scan every type of documents. 2) your offices dont have access to edit user info. Thats why your offices are useless. You should fix this.

  • mo_rashid25
    Mo Mo Jo (@mo_rashid25) reported from Brentford, England

    @ThreeUK @PedroClarke1 Congrats on being the first @ThreeUK, however your network in London is pants now. You defo have the cheapest plans but now I know there’s a reason for it.

  • ONI_Assassin
    Adam ☁️ Jamal (@ONI_Assassin) reported from Hillingdon, England

    I suspect it may be time to move from @ThreeUK to @VodafoneUK as they don’t have #VirtualSim or #AppleWatch support, but the @ThreeUK #GoRoam plan is amazing. Decision later today. #NeedAllThree #PunNotIntended

  • TatianaNantes
    Tatiana Nantes (@TatianaNantes) reported from Richmond, England

    @ThreeUKSupport decided to go with a contract, sim arrives today, 20min on hold and an idiot agent just refuses to proceed with transfering the number for no reason - now have 2 numbers none of which one works!! #sortitout

  • life_of_nads
    Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • PelhamB
    PelhamB (@PelhamB) reported from Croydon, England

    @ThreeUKSupport The CR2 postcode covers quite a large area. Where I am, the coverage map says 4G is available when in fact it is not and never has been. Your map is misleading at best.

  • mercfan
    Graham H (@mercfan) reported from Hounslow, England

    @ThreeUKSupport evening, anyway I can block all calls from Italy, 3-4 calls a day, damn spam, block one and later call from another number #annoying #pissedoff

  • life_of_nads
    Life of Nads (@life_of_nads) reported from City of London, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

  • ranjanmallya
    Ranjan Mallya 🇮🇳 (@ranjanmallya) reported from Croydon, England

    @ThreeUK Miserable customer service on #ThreeUK!

  • PelhamB
    PelhamB (@PelhamB) reported from City of London, England

    Yet again no @ThreeUK signal on London Bridge. Neither 3G or 4G work at all #NoServiceHere #NoSignalHere this is almost a daily occurrence

  • SE25cpfc
    SamB- Dysfunctional veteran. 👍🇬🇧 (@SE25cpfc) reported from Hammersmith, England

    @ThreeUK my contract ends next month, haven't been able to get a signal for ages. Your excuses was that the network has to many users. EE have promised me and shown me a strong signal. Goodbye

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • GreenfordPeter
    peter (@GreenfordPeter) reported

    @ThreeUK What a great thing to offer,but if you cannot get a signal in the U.K. what makes you think your going to get a signal in Ukraine? My advice is if you want to call Ukraine use a better provider

  • GSTARFIFA
    G-STAR (@GSTARFIFA) reported

    @ThreeUKSupport So I was the going to pay off my last 3 months with yourselves around £200 and have the S21 ultra on a new contract. However 1 week later S22Ultra came out so I have sent my S21 ultra back to mobile phones direct and cancel that contract to open a new one.

  • _notnehs
    Mark (@_notnehs) reported from Blackpool, England

    @bearz1066 @O2 @ThreeUK been with them for over 10 yrs no one can come close on price Never had any signal issues travelling up and down the country, usually works where my work phone doesn’t, that’s on a gamma sim meant to pick up either EE, Vodafone or o2 whichever is stronger.

  • _AsukaLangley
    Asuka (@_AsukaLangley) reported

    @ThreeUKSupport why is your service so utterly shocking I pay for 5G and you are giving me the middle finger on the phone and a single strength like dial up!

  • Hes_Stupendous
    Stu (@Hes_Stupendous) reported

    Had a bloke on @ThreeUK live chat offer me an “exclusive deal” for my over 15 years of using their service. I checked the numbers and he was offering me a deal for the exact same price as new customers are being offered, just with the monthly costs altered slightly. Con artists!!

  • AlasdairMackie
    Alasdair Mackie (@AlasdairMackie) reported

    @ThreeUKSupport hello! Can you please help me with my mobile Wi-Fi contract

  • EdMills13
    Ed Mills (@EdMills13) reported

    @ThreeUKSupport why is my mobile internet getting progressively slower? Tortoise is faster than my internet. It’s awful, I have connect to my phone many times because internet is so awful.

  • GSTARFIFA
    G-STAR (@GSTARFIFA) reported

    @ThreeUKSupport It's fine O2 and mobilephonesdirect are happy to take care of me, I would of expected some sort of customer /sales retention effort but none for a customer who's last contract was over £1500 just a recommendation for managers to look into your process.

  • MilouBounce
    Emilio Aniba (@MilouBounce) reported

    @ThreeUK For the 2nd day in a row, I have zero signal and I literally cannot work without signal in my phone!! How long is this going to be ???

  • davidannett7
    David Annett (@davidannett7) reported

    @ThreeUKSupport Its not good sure it's not BT37 9UH is where it never works