3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 02/23/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, Ruislip, Hampstead, Islington, City of London, Harringay, Hackney, City of Westminster, Camden Town, Hounslow, Southwark, Wandsworth, Ealing and Woking.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Phone
United KingdomRuislip Phone
United KingdomHampstead Internet
United KingdomIslington Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from Camberwell, England

    @ThreeUK @ThreeUKSupport rubbish network no support no help team not putting notes down. I asked for callbacks last month, but still nothing. Phone cut off signal was down, and then you cut my line. Can't work properly can't do much as society made phones important. No one join!

  • politic_animal Political Animal (@politic_animal) reported from Ealing, England

    @ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?

  • elliotblueboys Elliot Brough (@elliotblueboys) reported from Camberwell, England

    @ThreeUK why could myself and my wife not use our phones last night at the London fireworks, no service wotsoever, even had a message saying your service provider has temporarily turned off your service!!!! Couldn't wish our family and friends happy New Year!!!! Disgusted

  • River_LondonSE 南東ロンドンに住む自由人 (@River_LondonSE) reported from Camberwell, England

    Hi @ThreeUK, someone seems to have opened an account using my company’s name and address. I have just received a confirmation letter of the Direct Debit set-up. Could you help? I can’t get through to your customer service!

  • r_condy Ryan (@r_condy) reported from Camden Town, England

    @ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.

  • julz_media julz (@julz_media) reported from Hackney, England

    @ThreeUK phone not working can’t get through to network

  • AmmarHajAhmad Ammar Haj Ahmad (@AmmarHajAhmad) reported from Hammersmith, England

    @ThreeUKSupport Can you provide a solution please?

  • ManUtd_BITW Ray Rajani (@ManUtd_BITW) reported from Harrow Weald, England

    @ThreeUKSupport got issues accessing the cineworld site via three+ app?

  • GEECAM george campbell (@GEECAM) reported from Wandsworth, England

    @ThreeUK if your call center staff in India fail to answer your question, simply hang up and blame a poor reception issue!

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from Lambeth, England

    @ThreeUK The worst

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company

  • r_condy Ryan (@r_condy) reported from Camden Town, England

    @ThreeUKSupport @ThreeUK are THE worst company I have ever had to deal with. Please do not use them 😭 absolutely horrific.

  • forestschooling Stephen Simpson FSUK (@forestschooling) reported from Kingston upon Thames, England

    @ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.

  • BedTaker Deano (@BedTaker) reported from Richmond, England

    Found another place where @ThreeUK’s data signal is absolutely ****! Best coverage my arse!

  • elliotblueboys Elliot Brough (@elliotblueboys) reported from Camberwell, England

    @ThreeUKSupport Congested, it was all night and I recieved a message saying my provider had temporary turned the signal off!!!!

  • nialltg Happy Niall Year 🇺🇦🏳️‍🌈🏳️‍⚧️🦖🦕 (@nialltg) reported from Hackney, England

    @tsamasaurusrex @ThreeUK the WORST. i will when i get my next phone.

  • depak_sharma Deepak Sharma (@depak_sharma) reported from London, England

    Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from Camberwell, England

    @ThreeUKSupport I genuinely hate what I've experienced with three and I want out soon as I can solve this I'm leaving and taking my 10 family members who also having issues off your network. I don't want to give money to anyone who can't be human when you ask for patience and support

  • edwarrditis Mark (@edwarrditis) reported from Hounslow, England

    Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    @ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • cjt180 Colin Thomson (@cjt180) reported

    @ThreeUKSupport Had problems with slow speeds and signal cutting in and out since before Christmas. You'll forgive me if I don't post my postcode here.

  • Andy09846500 Barney (@Andy09846500) reported

    @ThreeUKSupport I feel sad that amazon are selling these products and both 3 and amazon have zero regards for their customers. Really disappointed. Been with 3 for approx 10 years and think this is a disgusting trick. I will be moving network. Good riddance to 3

  • whufc13 Reece (@whufc13) reported

    @ThreeUKSupport Yes, mobile data is on, its been doing it for a couple days now, phone calls only come through when ive got wifi calling on, indoor signal is dreadful 😑

  • yazjd89 Yaz (@yazjd89) reported

    @ThreeUKSupport I have nene having issues logging into my3. I was advised to send proof of ID which I have done and has been accepted but still cannot login. Your live chat are not being overly helpful. Any idea on what I can do as still have no access to my account?!

  • ScottyB49017197 ScottyB (@ScottyB49017197) reported

    @ThreeUKSupport I don't have the time to keep.egaging in chats I'm sorry. Please just send 2 product return bages and cancel.tje Tablet element of my contract

  • msdfx Maureen Scott (@msdfx) reported

    @ThreeUK Poor customer service. After waiting almost 3 weeks for a replacement SIM card it arrives and does not work. contacted numerous times,ongoing. Ordered 14th Jan still have no service @guardian @WhichUK

  • Helen82581219 Helen (@Helen82581219) reported

    @ThreeUK I keep getting an automated message saying "This is a special announcement, you can no longer dial 153 from your Three handset. Please redial using 118 313 to connect to the Three international directory service." I'm dialing a Uk number from the Uk.

  • lukeflegg Luke Flegg (@lukeflegg) reported

    @ThreeUKSupport I would recommend hiring enough staff to deal with the problems your customers have with your service.

  • RyanasaurusRex Ryan Smith ベーコン・マクポーク (@RyanasaurusRex) reported

    @ThreeUK customer services told me they would email me a proof of purchase over an hour a go ‘within the hour’ after being billed incorrectly and having various troubles sorting it out. Really disappointing customer service, feel like I am being fobbed off

  • FreddieWolfe13 Freddie Wolfe (@FreddieWolfe13) reported

    @ThreeUK I cant cancel my add ons when ever i try it refreshes the page. Have been trying for months and cant jus wasting my money now