3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 11/16/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (36%)

    Total Blackout (36%)

  3. Phone (12%)

    Phone (12%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Hackney, Hammersmith, Islington, Hounslow, Fulham, City of London, Paddington, Croydon, Kensington, Hampstead, Sutton, Waltham Forest and Kingston upon Thames.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @ThreeUKSupport Three are utter ****!

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    @ThreeUKSupport Why I signed a new contract and got a 5G phone is now looking a non-optimal decision@- Perfomance has been terrible

  • sandraspeccy sandra oneill (@sandraspeccy) reported from Hammersmith, England

    @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

  • TallSteveTV1 Tall Steve TV (@TallSteveTV1) reported from Hackney, England

    @ThreeUK hey 3 can you sort out your 3G/4g data capacity/bandwidth around Stratford (London). Never have any luck whilst waiting for a train there, and I do it quite a lot. If you could pass on my feedback, thanks

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    @ThreeUKSupport Well you obviously do as the phone picks it up - so you’re telling me to turn off 5G so I get a poorer service??? Was told network upgrades etc. Get your stories straight

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK morning is the service down at sw193Ax?

  • farjulie Julie Farrell (@farjulie) reported from Croydon, England

    My friend and her husband have had no network for a week can you be off assistant please @ThreeUK

  • svenherold Sven Herold (@svenherold) reported from Wandsworth, England

    @ThreeUK any plans to finally roll-out e-sim support for Apple Watch?

  • arhessey Andy R Hessey (@arhessey) reported from Brentford, England

    @ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    I buy an @Apple watch series 6 GPS Cellular but my network @ThreeUK does not support the watch. I must be with the worst phone company ever

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @jackocfc @ThreeUK I’ve been with them for years. 2006 I think 🤔 crap signal and customer service is terrible

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Lambeth, England

    @ThreeUKSupport Not good for a customer who buys the watch in the month of may

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Paddington, England

    You are wearing thin on me with your poor network coverage @ThreeUK Time for a change I think

  • EllieMB1 Ellie (@EllieMB1) reported from Wandsworth, England

    @ThreeUK is there an outage as suddenly phone has stopped working

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    @ThreeUKSupport Rebooted, network off/on :(

  • gerryn19 GerryC (@gerryn19) reported from Islington, England

    @ThreeUK you really do need to sort your customer service. 2 days & 2 hrs 11 mins & speaking to 7 different ppl later I don’t have a resolution. Why won’t you match my new BB deal to that of my friends, £17 5G 24 months? I’m trying to add an additional contract #3isrubbidh

  • james1980uk James Guiness (@james1980uk) reported from Tottenham, England

    @ThreeUKSupport I can't seem to login on the app as it says my password is incorrect and when I try resetting my password I never get the email to reset.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • CKnothavingthis CK (@CKnothavingthis) reported

    I feel left out. I didn't get the emergency alert. Probably because I have app and system notifications very closely controlled on my phone, but they said it would come through regardless. Neither did husband. We're both on @ThreeUK.

  • Donttalksquit Stuart Key (@Donttalksquit) reported

    Seems that a lot of people on @ThreeUK didn’t get the alert. Not sure whether that’s a good or bad thing.

  • AlexFurssedonn Alex (@AlexFurssedonn) reported

    Potential issues with the alert to anyone on the 3 Network? @ThreeUK

  • renstroost Rens Troost (@renstroost) reported

    Well we’ve had the U.K.’s emergency alert test today and subscribers of @ThreeUK have received nothing. 4 three phones silent, one Vodafone phone went off here in Brixton. #EmergencyAlerts #emergencyalert judging from the Twitter Traffic seems like three dropped the ball.

  • vickytnz Vicky Teinaki (@vickytnz) reported from North Shields, England

    @edwardhorsford @ThreeUK Just checked my work phone (which is on a different network, can’t remember which) and it got it

  • debbie_sleight Debbie Sleight (@debbie_sleight) reported

    Didnt received the emergency alert today, neither did my family and looks like many others on @ThreeUK network didn't either.

  • Emzlifetank “Feeya” Emma Riverton (@Emzlifetank) reported

    @_sadz95 @ThreeUK On ID Mobile which uses 3 network and husband on 3 and we both didn’t receive it

  • TomSpen78422276 Tom Spencer (@TomSpen78422276) reported

    @owen40uk @ThreeUK I think that’s one of the reasons behind running the test, so they can investigate what doesnt work.

  • NathanDenne Nathan Denne (@NathanDenne) reported

    @ThreeUKSupport @LukeJew With my extended family this weekend, everyone got it except those on 3 network(s) so someone's massively cocked up.

  • PCSO_69467 PCSO Ryan Chadwick 69467 (@PCSO_69467) reported

    A few friends and family didn’t get either (pattern seems to be on the @ThreeUK network)