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3 (Three)

3 (Three) outages and service status in Richmond, England

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Full Outage Map
  • 3 (Three) generated 1 outage signal in the last 24 hours around Richmond, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received May 8, 12:57 AM GMT+1.
  • 50% Internet (50%)
  • 38% Phone (38%)
  • 13% Total Blackout (13%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, England

The most recent 3 (Three) outage reports came from the following cities: Hammersmith, Kensington, Wandsworth, Southall, Hounslow, Teddington, Fulham, and Wembley.

CityProblem TypeReport Time
Hammersmith Internet 16 hours ago
Kensington Total Blackout 2 days ago
Hammersmith Internet 5 days ago
Wandsworth Phone 9 days ago
Southall Phone 12 days ago
Hounslow Internet 14 days ago

Nearby cities with recent reports

Hammersmith

2 recent signals

16 hours ago
Kensington

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • andysaw
    Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

  • politic_animal
    Political Animal (@politic_animal) reported from Ealing, England

    @ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?

  • DarrenHandley8
    Darren Handley (@DarrenHandley8) reported from Hammersmith, England

    @alexxweller @ThreeUK I have used O2 for years decent service and prices

  • CraigyBEsq
    Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

  • geometric
    Geo (@geometric) reported from Kensington, England

    @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

  • iamAbdulz
    A. K H A N (@iamAbdulz) reported from Hounslow, England

    @ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

  • music235
    Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • aqthelad
    aj (@aqthelad) reported from Merton, England

    @ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too

  • forestschooling
    Stephen Simpson FSUK (@forestschooling) reported from Kingston upon Thames, England

    @ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.

  • bluemoonstar
    🗺🇪🇺Nick (@bluemoonstar) reported from Hammersmith, England

    @mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.

  • COCOCHAPZ_
    C (@COCOCHAPZ_) reported from Ealing, England

    @ThreeUK you lot need to fix up

  • astravolemova
    A. Stravolemova (@astravolemova) reported from Kensington, England

    Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks

  • MikeM5517
    Mike🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦🇬🇧 (@MikeM5517) reported from Worcester Park, England

    @ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact

  • MissusWebb
    Sarah 🧡 (@MissusWebb) reported from Ealing, England

    @bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈

  • chrishampson
    Chris Hampson (@chrishampson) reported from Wandsworth, England

    @ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

  • Jdunne9407uk
    John Dunne (@Jdunne9407uk) reported from Merton, England

    @ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months

  • rupinjapan
    Rup Walker (@rupinjapan) reported from Ealing, England

    Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed

  • Hempomatt
    Matty (@Hempomatt) reported from Wandsworth, England

    I wish @ThreeUK would have told me they have terrible coverage in Clapham

  • Lu_uke
    Luke (@Lu_uke) reported from Merton, England

    @ThreeUKSupport Oooo that’s the point, I live in CR42BA and it is terrible here. I work in SM45JD and, I don’t have words to describe how bad it is there. My husband was #O2 and I asked him to come to @ThreeUK he is complaining and saying it has been his worst decision ever to 📱

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • UgommaGrace
    UGOMMA (dye of beauty)🌍 (@UgommaGrace) reported

    @ThreeUKSupport what’s wrong with your network, I keep turning off my phone.. yet nothing works

  • reformdbohemian
    Reformdbohemian (@reformdbohemian) reported

    If you are thinking about moving to @ThreeUK DON'T I've had no service pjone or internet since yesterday morning and no sign of it retutning. Their support just reads a script saying your service will be fixed shortly. Thank goodness for @EE pay as you go WiFi hotpot.

  • aligaines1410
    Ali Gaines (@aligaines1410) reported

    Once again @ThreeUK network is down. Every month this is happening. I asked to swap to normal from mobile broadband but was told I'd have to pay to get out of my contract but surely the amount of time your network is down you would offer to swap me for free!

  • gh05tch4nt
    Ghostchant (@gh05tch4nt) reported

    @ThreeUKSupport We’ve had no internet at home all day. The network status on your site says you’re aware but working from home is impossible, currently. Do you have a timeframe? Stoke-on-Trent

  • debtodd
    Debbie Todd (@debtodd) reported

    @LadyOfLondonx @ThreeUK After 20+ years of being with Three, since joining Vodafone, they have gone downhill MASSIVELY I would Not recommend anyone to join three network.Unfortunately 2 years ago i convinced my husband to leave EE to join Three,worst mistake

  • ruthseag
    Ruth Seager (@ruthseag) reported

    @ThreeUK terrible customer service. I have wasted at least 4 and a half hours talking on the phone with no progress. Got cut off, no phone back, waited in queues and got told that they can’t make any guarantees. After 18 years as a customer…I think it’s time to make a switch…

  • rizwanalihaidr
    Rizwan Ali (@rizwanalihaidr) reported

    @ThreeUKSupport and I’ve now been told £176 will be taken this month. I have spent the last 2–3 weeks repeatedly contacting customer service, but no one has provided a clear explanation or resolved the issue. My time has been wasted, and the lack of accountability is extremely

  • MiaxKempster
    mia (@MiaxKempster) reported

    @ThreeUKSupport customer support on live chat is shocking. SIM card didn’t arrive in the envelope, so contacted as it says on the envelope, and will not send a replacement due to “incurring the credit limit” I have said it didn’t arrive, so nobody should be spending any money!

  • grahampaterson9
    graham paterson (@grahampaterson9) reported

    @ThreeUK yet again i am having to contact you and i am no longer a customer of yours ! I have yet again had an email sent saying i am due money for an account that is closed. Can you sort this as i do not want this affecting my credit, if it does my lawyer will be in touch next

  • Legmo_2
    Legmo2 (@Legmo_2) reported

    @ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!