3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, City of London, Islington, City of Westminster, Wandsworth, Ealing, Woking, Harringay, Croydon, Hackney, Southwark, Hayes, Kensington, Hounslow and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Richard Burnett
(@RBurnett348) reported
from
Hackney, England
Not sure whether it's just @ThreeUK or whether it's the whole UK mobile network, but when I'm on a train into London and my signal keeps dropping out it feels a bit... pathetic.
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Blessing
(@KekeBless) reported
from
Hackney, England
If @ThreeUK @ThreeUKSupport don’t sort this issue out today, wallahi I’ll pay what’s left on contract and leave. Kmt.
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Rup Walker
(@rupinjapan) reported
from
Ealing, England
Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed
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Aaron L. 🏴
(@_Aajl) reported
from
Camberwell, England
@ThreeUKSupport 2/3 max at any time, it's more the promise of 5g and it not being available that's the issue now
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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Christopher Whitton
(@Whitton88) reported
from
Wandsworth, England
@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
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Mr A$AP Verflucht Esq.
(@verflucht) reported
from
Borehamwood, England
@ThreeUKSupport I see. Just working backwards, I have no idea how this service signed me up. Research suggests that they have worked out a way to stealthily sign me up by embedding a sign-up form in YouTube ads. Which is insane itself. But you're telling me there is no way that I can tell...
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Don Constance
(@snaprails) reported
from
Ealing, England
@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.
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Standing Ovation Choir Ltd
(@ChoirOvation) reported
from
Islington, England
@Relish @ThreeUKSupport @ThreeUK Predicting advice of: Call customer service Reset your modem Take out the sim and clean it in your modem #overit #excuses #3mobile
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Fritha Hookway
(@FrithFrith) reported
from
Camberwell, England
Hi @ThreeUK I am continuing to receive bills for a mobile contract I cancelled 10 months ago. Can someone contact me urgently to rectify this. I am no longer a customer and would appreciate clearing this up.
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Mark Callender
(@callender_mark) reported
from
Kingston upon Thames, England
5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken
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C
(@CB_XIIIXVI) reported
from
Islington, England
@ThreeUKSupport Your connection is shit, your customer service is shit and your pricing is shit. If there’s any way to transfer my contract to EE tell me, I beg. Constantly having to put my phone on airplane mode and back to get internet is tiring.
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James
(@jamesdevonport) reported
from
Lambeth, England
@ThreeUK Your network now total garbage and never works. I’m off 🖕
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Federica 🐰
(@FedericaBurelli) reported
from
Islington, England
@ThreeUKSupport It’s turned on, the sim in inside but the WiFi is incredibly slow. WhatsApp/Netflix/YouTube/basic google.. nothing works
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Mohamed Abdinur
(@MabdiNur1) reported
from
Southall, England
@ThreeUKSupport poor connection wondering to request an early termination
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🗺Nick
(@bluemoonstar) reported
from
Camberwell, England
@ThreeUKSupport Can you answer my question directly please. I wish to make a complaint and want to know how. I'm sick of repeating myself.
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Akif K
(@Ak1fK) reported
from
Tottenham, England
@ThreeUKSupport And I mean it’s been like this pretty much all of 2019. When I asked about it, I was told just to use 3G (and that I didn’t pay for 4G, that was an added bonus so I should use 3G for the better service - not really the best customer service interaction)
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Melanie Mack 🇪🇺🇬🇧
(@melaniemackuk) reported
from
Camden Town, England
@ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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CheeseClubMCR
(@CheeseMcr) reported
from
Camden Town, England
@ThreeUK shocking signal today
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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KINGCOBRA
(@KlNGC0BRA) reported
@ThreeUKSupport is your website down?
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Rebecca Ruffell
(@RebeccaRuffell) reported
@ThreeUKSupport ive had no signal for 3 days what is going on!!!
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Lindsay Wood
(@MissChisholm) reported
@ThreeUK our wireless broadband hasn’t worked in a month. We called and were advised u r aware of a widespread problem. No refund given and no idea if when it will be fixed. We were told to wait. For how long exactly? I’m paying for a service that doesn’t exist! Please fix this!
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Steven Phillips (... in 🇮🇱)
(@steveeypips) reported
@ThreeUKSupport Just wasted another 15 mins on the phone. Apparently everything is fine and the issue is my device... Except three devices have the same issue. Rubbish.
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Kiaccino (in the middle of a revamp)
(@KialanisV) reported
@ThreeUKSupport Not getting data nor Call signal. issues i assume because i just had to send in an application form for 3 to unlock my phone so i can use it -_-'
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⚡ricky
(@dickological) reported
@ThreeUKSupport Vivek SUPPORT Sushil SUPPORT Bharat BILLING All of the above people promised call backs and then did not call back. DO NOT USE THREE.
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Paul Taylor
(@paultaylor812) reported
@ThreeUKSupport The fact I've been given different dates since last Monday, or told there are no issues is very poor form. Inconvenience and cost to me is seemingly totally irrelevant. Big corporate customer relations behind the facade, at it's finest 👏👏👏
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Damian
(@Damreyuk73) reported
@ThreeUK 5G mobile hub out of service all afternoon. Affected my working from home. Customer service and tech service were useless. Still no idea when it's coming back on. I wish I'd never left @virginmedia
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Chris Heslop
(@gizmo334455) reported
@SkyHelpTeam what options do you offer for mobile roaming in USA? Preferably taking my UK minutes and data with me? Currently @ThreeUK customer looking to merge mobile with my TV deal. Thanks
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⚡ricky
(@dickological) reported
@ThreeUKSupport Shocking telephone support. Two phones and two SIM cards later, Three will not acknowledge there's an issue. The agent witnessed the problem on the phone, promised a call back, and fobbed me off. DO NOT USE THREE. They'll take your money and ignore you.