3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, Harrow, London, Epsom, Tower Hamlets, City of Westminster, City of London, Southall, Paddington, Camden Town, Southwark, Hackney, Hammersmith, Edgware and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Harrow |
Phone | |
| London |
Internet | |
| Croydon |
Phone | |
| Croydon |
Phone | |
| Epsom |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
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Mitch
(@Coastermitch) reported
from
Hammersmith, England
So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
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Matty
(@Hempomatt) reported
from
Hackney, England
@Just_Zills @JeffreyDeontay Will have to watch later mate. I’m with @ThreeUK and evidently their network coverage is awful
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou
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Matty
(@Hempomatt) reported
from
Croydon, England
Why do you @ThreeUK tell there was good network coverage in Croydon ???
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El Ceprino
(@pyoulou) reported
from
Croydon, England
Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK
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Spencer Millbery
(@SMillbery) reported
from
Harrow Weald, England
@ThreeUKSupport why is my 5G signal so poor?!?
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El Ceprino
(@pyoulou) reported
from
Croydon, England
@ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?
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Jo Higson MA
(@Jo_Higson) reported
from
Hillingdon, England
@ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.
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Richard Crossan
(@crossan_richard) reported
from
Camberwell, England
@ThreeUKSupport Doesn't work on the Northern Line between Borough and Archway - no idea beyond that. Been working fine for years and stopped mid last week.
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Moley
(@marinnamolseed) reported
from
Hackney, England
@ThreeUKSupport I have spoken to them already, they are unsure why this has happened as they never have issues in store online purchases. I’m more concerned about putting in a complaint about this whole ordeal.
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Darren Woods
(@spinneywoods) reported
from
Croydon, England
@ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age
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Leandro Poulain
(@leandrovitor) reported
from
Camberwell, England
@ThreeUK hello! Im receiving 3 calls per day from you guys to switch to Three. I’m not interested, before I can ask to withdraw my number from the list, they hang up the phone. I’m hating Three right now
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Moley
(@marinnamolseed) reported
from
Hackney, England
@ThreeUKSupport mobile was stolen yesterday, paid upfront costs to get a new device delivered today. It’s now not coming with no explanation. Guy on the phone says it’s not his problem. That is not okay…
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Political Animal
(@politic_animal) reported
from
Ealing, England
@ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?
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Oliver Collett
(@olicollett) reported
from
Ealing, England
Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges
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Chris von Eitzen
(@digitaldownfall) reported
from
Merton, England
So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…
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Matty
(@Hempomatt) reported
from
Croydon, England
@ThreeUK are actually ******* hilariously bad
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IamCrypto Tips and tutorials
(@IamCrypto16) reported
from
London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah💜HernimanHouse
(@hernimanhouse) reported
didn’t get chance to ask surname (plus not sure people working in cust serv would want to give it out, I know I never did!) but the lovely Sharon who helped me was fantastic! If there’s anyway to figure out who that is and feed back to them and their managers please do @ThreeUK
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Chris
(@CarterCarter) reported
My friend Vernon in India has resolved my 'debt' problem with @ThreeUK. It was all over the place, £0, £41, £18, £28, and finally back to no debt at all. For anyone in a similar position, I suggest you go directly to #Three customer complaints. So much needless stress caused.
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leon harvey
(@LeonHarvey86) reported
@ThreeUK the worst network by far. All the call centre staff have lied constantly day after day
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Ja KeKe Mp
(@JakeKemp85) reported
from
Methil, Scotland
@ThreeUK after trying to arrange my new contract with 3, I’m very disappointed with the app chat customer service! #superrude
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leon harvey
(@LeonHarvey86) reported
@ThreeUKSupport I did at beginning of the year and they said it’s an over subscribed mast. I got a text last week to say doing repairs on it and now my signal is even worse. Used to get 2 bar at a push now I get 1 bar and no service and if not wifi calling it’s pretty much unable to make a call
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leon harvey
(@LeonHarvey86) reported
@ThreeUKSupport I’m not holding out much hope. Just seemed quite scripted each time other than the blame excuses ect. Also had mast issues for last 2yrs for poor signal you’ve done some work on it and now signal is even worse to point of getting no service? What am I paying for exactly now???
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Abider
(@abider_akhil) reported
@ThreeUKSupport I switched to Three last year. I recently changed my phone because I was having network issues but its still the same so I don't think there is nothing to do with the phone. My flatmate also having the same issues not in one postcode.
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Stuart Smith
(@StuartS19054414) reported
@ThreeUK I shall be calling your "experts" tomorrow and asking why the last one of your "experts" I spoke to lied to me. So be prepared. The service you provide is abysmal!
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Abider
(@abider_akhil) reported
@ThreeUKSupport It works very rarely. I tried switching to 3G and restarting my phone but it doesn't work. I'm so fed up and disappointed.
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Adele Douglas
(@CllrAdeleMCR) reported
@ThreeUKSupport No, I was told that Three have no headphones for any device and my options were a headphoneless phone or cancel my contract.