3 (Three) Outage Report in Richmond, Greater London, England
Why is my 3 (Three) service not working?
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at 3 (Three)
3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Richmond, England
The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Harringay, London, Southwark, Tower Hamlets, Croydon, Hackney, Southall, Fulham, Hammersmith, Hounslow, Wandsworth, Wembley, Islington, and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 11 minutes ago |
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Internet | 58 minutes ago |
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Phone | 14 hours ago |
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Internet | 20 hours ago |
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Phone | 20 hours ago |
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Internet | 21 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Ranjan Mallya 🇮🇳 (@ranjanmallya) reported from Croydon, England@ThreeUK Getting through to customer service is a nightmare. It says the wait time is over 15 minutes now and so was the case with over the weekend.. Help!!!!
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ℨ𝔬𝔩𝔞 𝔙𝔦𝔠𝔢𝔫𝔱𝔢 *𝔅𝔯𝔲𝔫𝔦𝔞* (@ZolaVincente) reported from Camden Town, England@ThreeUK have the worst service imaginable, my ex truly hated me for him to convince me to join this network 🙄
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PelhamB (@PelhamB) reported from City of London, England@ThreeUK I can’t even get your live chat to work your signal is so bad! This is the last straw. I want to leave now.
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On My Keiran Tierknees (@SimpLeeArsenal) reported from Islington, England@DanOnkar @ThreeUK Their 3G / 4G is the worst.
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Luke Graham (@LukeGraham92) reported from Hounslow, England@ThreeUKSupport your network is absolutely awful, I can’t wait to move and have signal like everyone else
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Ranjan Mallya 🇮🇳 (@ranjanmallya) reported from Croydon, England@ThreeUK The customer service representative of yours mentioned I will not be put on music after 25 minutes wait but no, am on music yet again.. #ThreeUK
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Joseph Morrison (@JosephMorrison0) reported from Hammersmith, England@O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...
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Elodie Mescam (@ElodieMescam) reported from Lambeth, England@ThreeUKSupport My bills... I have been trying to resolve it for 2 weeks now, writting on twitter, going to the shop etc. I want a refund of the data outside my subscription because i never been warned that I was outside and want to cancel my data boost
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Standing Ovation Choir Ltd (@ChoirOvation) reported from Islington, England@thatfreyr @ThreeUK The worse company ever. I had a business trip, went into the store to see if my tariff covered international calling data etc and I was reassured that it was all good. Next thing I know I have a £400 bill! It took months to get this resolved. Terrible company @ThreeUK
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Aleksandr Langolf (@langolf) reported from Ealing, England@ThreeUKSupport You didnt understand my complains. 1) you have bad equipment that cant scan every type of documents. 2) your offices dont have access to edit user info. Thats why your offices are useless. You should fix this.
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Mo Mo Jo (@mo_rashid25) reported from Brentford, England@ThreeUK @PedroClarke1 Congrats on being the first @ThreeUK, however your network in London is pants now. You defo have the cheapest plans but now I know there’s a reason for it.
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Adam ☁️ Jamal (@ONI_Assassin) reported from Hillingdon, EnglandI suspect it may be time to move from @ThreeUK to @VodafoneUK as they don’t have #VirtualSim or #AppleWatch support, but the @ThreeUK #GoRoam plan is amazing. Decision later today. #NeedAllThree #PunNotIntended
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Tatiana Nantes (@TatianaNantes) reported from Richmond, England@ThreeUKSupport decided to go with a contract, sim arrives today, 20min on hold and an idiot agent just refuses to proceed with transfering the number for no reason - now have 2 numbers none of which one works!! #sortitout
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Life of Nads (@life_of_nads) reported from Islington, England@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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PelhamB (@PelhamB) reported from Croydon, England@ThreeUKSupport The CR2 postcode covers quite a large area. Where I am, the coverage map says 4G is available when in fact it is not and never has been. Your map is misleading at best.
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Graham H (@mercfan) reported from Hounslow, England@ThreeUKSupport evening, anyway I can block all calls from Italy, 3-4 calls a day, damn spam, block one and later call from another number #annoying #pissedoff
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Life of Nads (@life_of_nads) reported from City of London, England@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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Ranjan Mallya 🇮🇳 (@ranjanmallya) reported from Croydon, England@ThreeUK Miserable customer service on #ThreeUK!
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PelhamB (@PelhamB) reported from City of London, EnglandYet again no @ThreeUK signal on London Bridge. Neither 3G or 4G work at all #NoServiceHere #NoSignalHere this is almost a daily occurrence
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SamB- Dysfunctional veteran. 👍🇬🇧 (@SE25cpfc) reported from Hammersmith, England@ThreeUK my contract ends next month, haven't been able to get a signal for ages. Your excuses was that the network has to many users. EE have promised me and shown me a strong signal. Goodbye
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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peter (@GreenfordPeter) reported@ThreeUK What a great thing to offer,but if you cannot get a signal in the U.K. what makes you think your going to get a signal in Ukraine? My advice is if you want to call Ukraine use a better provider
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G-STAR (@GSTARFIFA) reported@ThreeUKSupport So I was the going to pay off my last 3 months with yourselves around £200 and have the S21 ultra on a new contract. However 1 week later S22Ultra came out so I have sent my S21 ultra back to mobile phones direct and cancel that contract to open a new one.
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Mark (@_notnehs) reported from Blackpool, England@bearz1066 @O2 @ThreeUK been with them for over 10 yrs no one can come close on price Never had any signal issues travelling up and down the country, usually works where my work phone doesn’t, that’s on a gamma sim meant to pick up either EE, Vodafone or o2 whichever is stronger.
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Asuka (@_AsukaLangley) reported@ThreeUKSupport why is your service so utterly shocking I pay for 5G and you are giving me the middle finger on the phone and a single strength like dial up!
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Stu (@Hes_Stupendous) reportedHad a bloke on @ThreeUK live chat offer me an “exclusive deal” for my over 15 years of using their service. I checked the numbers and he was offering me a deal for the exact same price as new customers are being offered, just with the monthly costs altered slightly. Con artists!!
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Alasdair Mackie (@AlasdairMackie) reported@ThreeUKSupport hello! Can you please help me with my mobile Wi-Fi contract
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Ed Mills (@EdMills13) reported@ThreeUKSupport why is my mobile internet getting progressively slower? Tortoise is faster than my internet. It’s awful, I have connect to my phone many times because internet is so awful.
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G-STAR (@GSTARFIFA) reported@ThreeUKSupport It's fine O2 and mobilephonesdirect are happy to take care of me, I would of expected some sort of customer /sales retention effort but none for a customer who's last contract was over £1500 just a recommendation for managers to look into your process.
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Emilio Aniba (@MilouBounce) reported@ThreeUK For the 2nd day in a row, I have zero signal and I literally cannot work without signal in my phone!! How long is this going to be ???
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David Annett (@davidannett7) reported@ThreeUKSupport Its not good sure it's not BT37 9UH is where it never works