3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Kensington, City of London, Sutton, Southall, Southwark, Muswell Hill, Hackney, Hammersmith, Ealing, Fulham, Islington, Croydon and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Kensington |
Phone | |
| City of Westminster |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Jimmyavenger 🇪🇺
(@Jimmyavenger) reported
from
Tottenham, England
Absolutely sick to death with @ThreeUK home broadband, amazing when we took it then as soon as 3 months passed it's been so poor and inconsistent we've had to take out extra data on our ee mobile packages in order to work and watch tv. Complaint incoming, we've had ENOUGH. 🤬🤬🤬
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Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
@ThreeUK your shop in Cannon Street has **** customer service, sort it out
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@ThreeUKSupport Hi @ThreeUKSupport, the problem isn't everywhere. It is a problem is specific places.
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Susan Elizabeth
(@JetsetSusan) reported
from
Hackney, England
@ThreeUKSupport Ever since 5G, I’m not getting cell phone service in my apartment. Is this normal?
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Grant Nichols
(@granty3333) reported
from
City of London, England
How on earth now is there no service at London Blackfriars !! What on earth is going with your awful network??? Spend some bloody money and fix it @ThreeUK #Three
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Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
Still waiting for @ThreeUK to produce an E Sim so I can use my Apple Watch that I bought in may 2021. Avoid three network they are ****
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Jonny_Milmer
(@Jonny_Milmer) reported
from
Camden Town, England
@ThreeUK why is your network in London so terrible these days? Full signal, 4G - no internet. I have forgotten the last time I was able to make a successful cellular call whilst in central London. How the mighty have fallen!
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Tom Gilchrist 🍂🎆🎇
(@MasterSystom) reported
from
Islington, England
@ThreeUKSupport Yep haven't moved house yet. Have reset the router, the signal is good (90 on the test thing) but just naff speeds. And still no wired connection though I'm checking if that is a Windows Update error.
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Jamie Taylor
(@jamie_2127) reported
from
Paddington, England
@ThreeUK @OfficialRandL If I wanted tickets I’m sure I wouldn’t go via you bunch of clowns to get them. Without doubt the shittest network going.
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Tom Gilchrist 🍂🎆🎇
(@MasterSystom) reported
from
Islington, England
@ThreeUKSupport Also I'm talking about 5G Broadband so would imagine 3G congestion shouldn't be an issue 👀
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@AhmedMMahbub @ThreeUK This is what happens when companies like @ThreeUK put cost saving before customer service. They have outsourced call centre in India who ask ridiculous questions that do not make sense. There is no real attempt to solve the problem. Just a merry-go-round from 1 person to another.
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Mark
(@edwarrditis) reported
from
Hounslow, England
Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@AhmedMMahbub @ThreeUK I spoke to @ThreeUKSupport on webchat this morning - same terrible experience of when I talked to them on the phone. They want to know the post codes of where I have network problems. How would I know the post codes of random places? It was a waste of time.
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Darren Handley
(@DarrenHandley8) reported
from
Hammersmith, England
@alexxweller @ThreeUK I have used O2 for years decent service and prices
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Zathan
(@Nbrasso) reported
@MatthewASBT @ThreeUKSupport The Twitter account from three support banned me!
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Simon
(@disabledgent) reported
@ThreeUKSupport Hi I’m having trouble with registering my mobile broadband account I’ve not logged in for a while & now My3 website is saying can’t find a account with my number. I’ve tried to register and it’s saying that I need to connect to the broadband device which I am 😫
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Matthew Edwards
(@Destiny6453) reported
@ThreeUK I'm trying to set up the Three app for my son's phone but it said there's a problem with the email and to call 333, how does this help as there's no option for this? How do I get a human?
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አርሴማ
(@myarchives00) reported
@ThreeUKSupport Yes I did, spoke to two different people: Manzar and Moiez Shaikh and my complaint number was : 3248 7667. I was told verbatim that bills raised in error can’t be cancelled at all by anybody even if I flagged it before you take the payment.
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Jennifer Fox
(@jennyfox85) reported
@ThreeUKSupport Your website says that there are no issues in my area but my MiFi has been playing up all week. I can't stream tv without it buffering every 5 seconds
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Too sad to pun
(@jumpeduptelex) reported
@whiskycycle @katebevan @ThreeUK Feel at home never was available in Canada (or not since at least 2018 when I was there). The whole Canadian mobile system seems quite strange and insular - few companies, almost monopolistic in places, terrible deals all round.
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Tom Newton
(@thomasnewton) reported
@katebevan @ThreeUK I'm still salty about it so I've looked it up - worldsim worked well for a week in South Africa in '19, but then top-ups stopped applying and their support was worse than useless. So try and find someone who isn't them.
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Atman
(@Hermes10wisdom) reported
@ThreeUK After almost 20 years, I left this terrible network, they miss sold me a contract, they have bad network and customer service, I’m happy with EE now.
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Hawkeye Aerial Media 📸
(@HawkeyeAM) reported
@ThreeUKSupport I have unlimited data but for some reason I have no signal I am currently in Kristiansund Norway 🇳🇴 where there is 4g and before you ask yes I have tried turning my phone in and off and also the data roming
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David McClelland
(@DavidMcClelland) reported
@katebevan @ThreeUK Canada has long been a horribly expensive country to roam to - not enough local competition > poor bilateral roaming deals etc. But those fees - not only data, but 99p/m to receive a call?! - stink of 2002, not 2022. Bon voyage.