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3 (Three)

3 (Three) outages and service status in Richmond, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Richmond, England

The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Teddington, Hammersmith, City of Westminster, Harringay, Southwark, Tower Hamlets, Hackney, Southall, Fulham, Hounslow, Wandsworth, Wembley, and Islington.

CityProblem TypeReport Time
London Internet 2 hours ago
Croydon Wi-fi 16 hours ago
London Internet 1 day ago
Teddington Internet 1 day ago
Hammersmith Internet 3 days ago
London Total Blackout 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • wench25
    Shawn Little1 Kalina (@wench25) reported from Egham, England

    @BBCBenThompson @ThreeUK @BBCBreakfast I did not realize it was down until I saw your news report - as I am in my house & I use my wifi (not data) // have turned the WiFi off on my phone and it def does NOT connect to the internet 😳 Hope you get a response from @ThreeUK soon !!

  • steadyeddie2440
    eddie cantwell (@steadyeddie2440) reported from Southall, England

    @ThreeUK information is key. PR nightmare. No reason or explanation for outage.

  • SteveWatsonUK
    Steve Watson (@SteveWatsonUK) reported from Hillingdon, England

    Hey @ThreeUK what’s going on. No service since last night and zero communication to customers!!! What a disgrace. #threedown

  • chess_galea
    Chess Galea (@chess_galea) reported from London, England

    @ThreeUKSupport trying to use the chat feature on the app it’s not working

  • thecakemixture
    Leigh-TheCakeMixture (@thecakemixture) reported from Hillingdon, England

    Not the day for the @ThreeUK @ThreeUKSupport network to be down! Travelling and need my phone, relying on WiFi to communicate sucks!!!

  • bimBelleXxx
    jean belle viray (@bimBelleXxx) reported from Southall, England

    @ThreeUK @ThreeUKSupport didnt notice network was down until i left home as i was connected to wifi at home. Thinking of changing network

  • CMoney_x
    Diosa🌪✨ (@CMoney_x) reported from Tottenham, England

    @ThreeUK signal is so terrible. I NEVER have decent 4G. Absolutely pathetic.

  • leoandrewvw
    Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported from Richmond, England

    @ThreeUK @ThreeUKSupport Hello. I am still waiting to find out why I can get no signal at all in my house at GU25 4DT....... Please reply! Thank you!

  • evnsio
    Chris Evans (@evnsio) reported from Islington, England

    The @ThreeUK mobile network is down. There's no word from them on Twitter and their status page is down 'for maintenance'. This is exactly how not to deal with an incident. #ThreeUK #threedown

  • MartinCox0155
    Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    To those, like me, who are lacking data/internet on the @ThreeUK network, I see that @ThreeUKSupport are stating that the network are having data issues. It's not your phone! It's been down since last night.

  • TeaPotSpah
    R Klej n (@TeaPotSpah) reported from Camden Town, England

    @ThreeUK Hello. When are you going to offer Apple Watch cellular on your UK network. You already doing this in Denmark!

  • Vanessssaxo
    V. (@Vanessssaxo) reported from London, England

    @ThreeUK why is my service not working 😡

  • evnsio
    Chris Evans (@evnsio) reported from Tottenham, England

    The Three mobile network is down. There's no word from them on Twitter and their status page is down 'for maintenance'. This is exactly how not to deal with an incident. #ThreeUK #threemobile

  • Gcrobb
    Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport why’s your network done. Why you bothering with 5G when you can’t even run a network!!! 🤬🤬🤬🤬#Threemobile

  • Adam_Orriss
    Adam Orriss (@Adam_Orriss) reported from Wandsworth, England

    @ThreeUK where’s the information about your atrocious Notwork issues, all night no 3/4G🤬

  • melvgotti
    M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either

  • steadyeddie2440
    eddie cantwell (@steadyeddie2440) reported from Southall, England

    @ThreeUKSupport why no customer information. PR nightmare. No information is unacceptable. Many social media or news outlets to use.

  • ChrisTheDJ
    Chris Merriman (@ChrisTheDJ) reported from London, England

    @ianbetteridge @ThreeUK Three has been down nationwide since midnight

  • craigr98_2016
    Craig R 🇹🇩🌹 (@craigr98_2016) reported from Hillingdon, England

    @ThreeUKSupport data down with an #Uxbridge post code.

  • StevieBBeatz
    StevieBBeatz (@StevieBBeatz) reported from Hackney, England

    Nah I’m leaving @ThreeUK man when my contract ends it’s bye bye, shittest network ever

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • veelondon_
    YT: VEE LONDON (@veelondon_) reported

    Listen @O2 fix your connection. My UNLIMITED data keeps going on and off. I did not leave @ThreeUK for this!

  • Mystic_Pip
    Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England

    @ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.

  • jorich21
    Ditzy giggly Jo 🧡⚽🧡 (@jorich21) reported

    @ThreeUKSupport can you please tell me which option I select to make a complaint on the phone? I appreciate that you're busy, but I'm a key worker with a job to do too and I need this sorting and can't keep hanging on and getting cut off Thanks

  • The_Gypsy_Jew
    The Gypsy Jew 🇬🇧🇮🇱 MBGA MAGA (@The_Gypsy_Jew) reported

    @ThreeUKSupport I asked for a cancellation figure she gave me it but said wasn't processing the cancellation until I had spoke to tech support. Waited 10 mins for an idiot to respond with he didnt know why I was calling then hung up.

  • DoctaDoLil
    Matt the Pugh (@DoctaDoLil) reported

    @LuSchmoo @ThreeUKSupport Not on their network. There should be a record of who’s phone this is with them though. Find these people and shut them down.

  • nilantha_a
    Nilantha (@nilantha_a) reported

    @ThreeUK WTH is going on Three?? My mobile's Data connection has been non-stop ropey for the past 3 months. There's rarely been a good consistent week without poor connection on my 4G. Absolutely rubbish service! #fail

  • J13inc
    J. Silva📍🇬🇧 (@J13inc) reported

    @ThreeUK I need to speak to management over an expired plan & new plan deals. As a loyal customer of 10yrs I have been given a reduced rate last year of £5. This year I get no reduction for a 12mo plan despite the shabby network I've suffered this past year inc Twitter meltdown

  • PavelMichalek3
    Pavel Michalek (@PavelMichalek3) reported

    @ThreeUKSupport Just tried it and after waiting for ages it said I was disconnected from the chat. Let's just stop messing around and tell me what the problem is cuz year after year the connection is getting worse and worse.

  • Mytravellingbu1
    Mytravellingkindle (@Mytravellingbu1) reported

    @ThreeUK Love how you think you can charge your customers a complete different amount to what was promised! worst customer service I have received to date

  • Itsjustchels_
    Chels’ (@Itsjustchels_) reported

    @ThreeUKSupport Absolutely abysmal service ordered an iPhone 12 pro on the 7th November.. promised delivery on the 9th December and now pushed back a week and no one has been in contact to make me aware of this.. absolute jokers