3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, Hounslow, Wandsworth, Hammersmith, City of Westminster, London, Southall, Wembley, Islington, Hackney, Chertsey, City of London, Fulham, Paddington and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Hounslow |
Internet | |
| Wandsworth |
Internet | |
| Hammersmith |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Suren Perera
(@darthteddy) reported
from
Hackney, England
@ThreeUKSupport All good. Managed to get help on chat.
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
Yet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight
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James Guiness
(@james1980uk) reported
from
Tottenham, England
@ThreeUKSupport I can't seem to login on the app as it says my password is incorrect and when I try resetting my password I never get the email to reset.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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dj profile
(@djprofile) reported
from
Hackney, England
@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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Angela Blacklaw
(@AngelaBlacklaw) reported
from
Harrow Weald, England
@ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Worrall
(@Sean_Worrall) reported
@ThreeUKSupport you know, I'd prefer to talk to a real person rather than be forced to chase you on social media but your one e.mail is from "no reply" address when I finally find a phone number I get passed around for hours. The confirmation email said 24 hours, that was last Tuesday! Crap!
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Paul Finch
(@paflad) reported
@ThreeUKSupport Tried on laptop, phone, even the works PC. Assumed an issue with the site so I gave it a couple days to be fixed and tried again but still nothing. Just tried cookies/cache and still nothing.
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Paresh
(@Paresh95241078) reported
@ThreeUK @ThreeUKSupport The Broadband not working from past 4-5 weeks. Tweeted about it, called the call centre, spoke with technical team,cancellation team(Marlin) and she is unable to help and nor escalating itto manager(Swithin). Spent 3-4 hrs on call.
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Sean Worrall
(@Sean_Worrall) reported
@ThreeUKSupport what the hell has that got to do with it? Crap service is crap service. I have a very long standing personal account, I needed an urgent replacement for a damaged phone, I have lost work this week. And your website makes claims about 24 hour delivery that you don't back up.
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Joel Bevan
(@Joel_Bevan) reported
@ThreeUKSupport To be honest your data has been a bit flaky around SW1W 9LX but it does connect and get data. In BR7 5AG there is NO SIGNAL
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sʇɹǝqoɹ uǝɹɹɐp
(@daaazure) reported
@ThreeUK got one of your mobile routers, and can successfully connect to wifi. But I cannot login to the admin area of the router, neither password works and I’ve tried multiple times. Can you help?
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H
(@helfkndoes) reported
So @ThreeUK @ThreeUKSupport are wanting me to pay £70 a month for my upgrade when I have two contracts with them? its for an iPhone 13 pro. Unlimited data and 164gb. How much do you all pay a month? i think that is a too high when I’ve been a loyal customer?
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Jord
(@jord_mca) reported
@ThreeUKSupport Hi. I will need to check and get back to you. Frustrating that three are looking to blame my phone and not take responsibility for the appalling signal issues. Looking at your complaints it can’t be everyone’s phone that’s the issue surely…
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Tim
(@tuatiara) reported
About to enter the @ThreeUK live chat merry go round! This is the third time about the same issue 😡. Continuously being mucked around!
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Sean Worrall
(@Sean_Worrall) reported
@ThreeUKSupport Like I said at the start, your customer sevice is a joke and your website is dishonestly misleading as is your order confirmation e.mail that I can't reply to with that annoying "noreply" address you use. This is costing me time and money...