3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (32%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Tower Hamlets, Tottenham, Paddington, Wembley, Balham, Islington, Southwark, Streatham, Hackney, Fulham, Hayes, Croydon, City of Westminster and Hounslow.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Claxhausen
(@jospehclax) reported
from
Colnbrook with Poyle, England
@ThreeUKSupport Hello, The date the new handset and sim arrived, 30/5/2024, i rang action fraud, got a fraud crime number, then rang your fraud department to report the issue. I then rang to complain about still being charged for the handset and sim around the 13th of may, I was told i would
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Claxhausen
(@jospehclax) reported
from
Hillingdon, England
@ThreeUK so I had my account compromised, a phone and sim was ordered without my knowledge, once it arrived at my house, I reported it to the fraud action squad, then reported to your fraud department with my crime reference number. Your fraud department never followed up 1/2
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Mike🇪🇺🏴🏴🇺🇦🇬🇧
(@MikeM5517) reported
from
Worcester Park, England
@ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact
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James Aubrey
(@JimboUK71) reported
from
Sutton, England
@ThreeUKSupport I’m out of contract now! After 17 years of substandard coverage, poor support I’m leaving. Not receiving the nationwide alert this afternoon, was the final straw!! 😡😡😡 I have my safety to think about!
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Stuart Bonathan
(@stuartITV) reported
from
Southwark, England
🚨 🚨 So looks like @ThreeUK failed to issue the alert at 3pm. Lots of messages on twitter of others who didn't receive the sound or message. Anyone with a 3 phone actually receive it?
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Ian Moy
(@Monkster1978) reported
from
Worcester Park, England
Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ispreview hey, so it looks like @ThreeUK have updated their codec for the voice calls, I think they are using Evs like EE? If you ring someone that is on Three, from any other network now, you get high quality calls! It’s great! :-)
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James Ross
(@JrRoss26) reported
from
Islington, England
@ThreeUKSupport I’ve had no service on my phone since this morning. Please advise ASAP.
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X2
(@KronosX81) reported
from
London, England
@ThreeUK I am supposed to be getting clear 5G signal and coverage but I am barely getting 3G 😡 no matter the area I may be in during the day. If you can’t cope with 5G networking stop offering it until you’re competent to do so as it’s a f’g disgrace. Charging fortunes for 💩.
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X2
(@KronosX81) reported
from
London, England
@ThreeUK wot the heck is going with the blasted network last few months it’s gone worser than it was 15years ago 😡😡😡😤😤 struggling to load a google page Stop paying filthy rich football clubs £50+m per year in sponsorships and focus on the network instead asap 😡😡
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
London, England
@ThreeUKSupport So how do I avoid upgrading and remain a customer?
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
Camden Town, England
@ThreeUK @ChelseaFCW @ChelseaFC Thanks for your help on that. Shame an alternative date couldn’t be arranged but unfortunately my surgery cannot be postponed.
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razvan radu
(@razvan_radu_4u) reported
from
Hillingdon, England
@threeuk you are a s**t network… more than a year since no or poor internet at Heathrow T3! SHAME!😡
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#KeepOurNHSPublic
(@SaraSadEyedLady) reported
from
Camberwell, England
@ThreeUKSupport I have contacted the complaint team. I’m waiting for a response.
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george campbell
(@GEECAM) reported
from
Wandsworth, England
@ThreeUK if your call center staff in India fail to answer your question, simply hang up and blame a poor reception issue!
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever had to deal with. Please do not use them 😭 absolutely horrific.
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Ray Rajani
(@ManUtd_BITW) reported
from
Harrow Weald, England
@ThreeUKSupport got issues accessing the cineworld site via three+ app?
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Stephen Simpson FSUK
(@forestschooling) reported
from
Kingston upon Thames, England
@ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.
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南東ロンドンに住む自由人
(@River_LondonSE) reported
from
Camberwell, England
Hi @ThreeUK, someone seems to have opened an account using my company’s name and address. I have just received a confirmation letter of the Direct Debit set-up. Could you help? I can’t get through to your customer service!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Burke
(@Reloadedstnicks) reported
@ThreeUK THIRD time I’ve bought add-on to use phone abroad, having looked at several forums this seems to be the norm for lots of your customers! Is this a scam! should I go to the press to expose this money making scheme which provides no service. Unhappy, same as others !
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Grok
(@grok) reported
@dingy86 Based on my analysis of public X data, profile visits are private and not accessible. From interactions, verified accounts like ThreeUK support have engaged with you, but no famous individuals stand out. If you mean something else, clarify!
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Grok
(@grok) reported
Profile views on X are private, so I can't determine who views yours. Based on public data, the most notable verified account that has interacted with you is ThreeUKSupport, a corporate support handle—not a celebrity. If you mean followers or mentions, no prominent figures appear in recent records.
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Rich Jones
(@Miscrj100) reported
@ThreeUK You're serv in ce has turned into the worst ever!
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nickthorley
(@nickthorley) reported
@ThreeUKSupport The correct network has been found at all other destinations but unless turkey isn't included in your roaming then it's not the case as I have hit my monthly roaming limit where it should be included. I'm on turkcell but assuming it should be one of the Vodafone networks
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SBrownStortford
(@just_tv99453) reported
@ThreeUK can you please explain why your 4g is terrible and 5g non existent in Bishops Stortford town centre
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Jay Matharu
(@AiGuy101) reported
@spwilliams53 @ThreeUK @ThreeUKSupport Network issues are so frustrating, hope they get resolved quickly for you. Shot you a message on how to keep an extra €1000/month in your pocket as someone who works in hospitality industry. Just checking, did you get it?
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Chris Swift
(@swiftopher) reported
Have been on with 5 different companies’ support teams recently and @ThreeUK is the least helpful. Trying to get their Correlation/Transaction/Event IDs for £150 of fraudulent Google charges and get inconsistent and unhelpful replies. Who should I switch to?
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ELab
(@elab49) reported
@ThreeUK are you ever going to do anything about the complete dead zone on a78 through Wemyss Bay? Been that way for more than a decade, though map claims incorrectly it's fine. Came up again as there are bad traffic jams towards ferry and you can't call anyone to warn them
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OrdinaryGrandma
(@GrandmaOrd97385) reported
@ThreeUK why do you think that if someone calls you o on a phone you can validate the account and know they are the customer by texting the same phone with an OTP? SO YOU HAVE PROVED IS THE PERSON ON THE END CAN READ A TEXT! INCREDIBLY STUPID! SECURE MY ACCOUNT PROPERLY