3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 02/24/2026 16:05

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, Ruislip, Hampstead, Islington, City of London, Harringay, Hackney, City of Westminster, Camden Town, Hounslow, Southwark, Wandsworth, Ealing and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Phone
United KingdomRuislip Phone
United KingdomHampstead Internet
United KingdomIslington Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • CordonSamsey Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUK your live chat service makes want to chew my own arm off and slap myself with it. A carrier pigeon would prove far more entertaining and fruitful. Meh.

  • PaxtonRoadUpper Paxton Road 180🎯 (@PaxtonRoadUpper) reported from Wandsworth, England

    @ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks

  • Moham688 محمد عمر أحمد عرمان (@Moham688) reported from Islington, England

    @ArgosHelpers @Argos_Online Dear Sir or madam This is ridiculous disgusting Shamed by Argos I'm trying to to speack to one of the customer service over the phone holding time over 25 minutes to speack to customer service. My provider @ThreeUK will charge me trouble the price

  • MartinWWalker Martin Walker (@MartinWWalker) reported from Paddington, England

    @ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?

  • xiaqua_shiyeon Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

  • lens_wal Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    @ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service

  • chrishampson Chris Hampson (@chrishampson) reported from Wandsworth, England

    @ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

  • CordonSamsey Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUKSupport Well, supportive Mark. It may be too late. I may forever be the pigeon girl with one arm and a slapped face. As if dating life isn’t hard enough. On the plus side. Turns out arm tartare works a treat with hot sauce. Who knew?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • HoraceMighty MightyHorace (@HoraceMighty) reported from Lambeth, England

    @ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?

  • stevejh1973 Steve Harrison (@stevejh1973) reported from Hackney, England

    @ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you

  • lens_wal Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    £280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • CordonSamsey Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • saxbend 👣🎷बैन डौन्नल्ली (@saxbend) reported from Ealing, England

    I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • tomwilliams1990 Tom Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tomwilliams1990) reported

    @ThreeUKSupport Yeah thats right its never been the fastest home broadband to be honest What should it be?

  • Tony_vodka Anthony (@Tony_vodka) reported

    @ThreeUKSupport any idea when we can expect e-sim support for the Apple Watch ? Your miles behind other providers in that respect ?

  • PedroCabanna Mr Pete (@PedroCabanna) reported

    @ThreeUKSupport I have three friends in Leeds with your network. All of them experience problems to the point where the phone is unusable in large areas of the city. I’ve been reporting it for three years and I’ve seen no improvement. So you’re not looking hard enough. Awful network.

  • Unhappyconsume1 Service please (@Unhappyconsume1) reported

    @ThreeUK @ThreeUKSupport 3 just seems to be an awful company. Have mobile WiFi good in the day time however night time 0.5 download speed, or rather nothing downloads so tv pic distraught and keeps buffing. Don’t sign any contracts with this company

  • ec0tone LOUISE 🌙 (@ec0tone) reported

    @ThreeUKSupport any money & it’s cancelled but now you guys are making out I owe £13 even though your sending me £52 bill for a sim I cancelled a few days after I brought it. It never even got used!!!!! I cancelled it spent ages talking &getting through getting promised I’m not gunna be charged

  • _MarkEgan COYS 🐔 ™️ (@_MarkEgan) reported

    @ThreeUK worst service on the planet absolutely shocking

  • FC360D Full Circle (@FC360D) reported

    @ThreeUKSupport My issue is you guys have the cheapest deal which is great for me however you have the worst coverage in my area which puts me off switching to you guys. It's kinda weird that you advertise as having 99.8% coverage when your coverage map shows you probably have less than 80%

  • PedroCabanna Mr Pete (@PedroCabanna) reported

    LS2 7DJ - your network is awful 😩 three months until I can cancel and leave @ThreeUK am using is patchy at best but I’m sure super 5G will be amazing 🙄

  • IAmMrAngry Mr Angry (@IAmMrAngry) reported

    @ThreeUKSupport The app isn't giving me the option to register again. It asks me for my number and prompts me to enter my password to login.

  • thepaulturvey Paul Turvey (@thepaulturvey) reported

    @ThreeUKSupport Another day, another attempt to sort this out "sorry our systems are down" was the response. Daughter is now going to get a SIM from @EE