3 (Three) outages and service status in Richmond, England
Service-wide status: 3 (Three)
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
- 3 (Three) generated 2 outage signals in the last 24 hours around Richmond, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Latest local activity: Sep 22, 7:10 PM GMT+1.
Share of direct reports from this area over the past 30 days.
- Internet (50%)
- Total Blackout (33%)
- Wi-fi (10%)
- Phone (5%)
- E-mail (3%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Richmond, England
3 (Three) signals over the past 24 hours, with local activity from Richmond, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Richmond, England and nearby areas
- Service-wide baseline
September 23: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent 3 (Three) outage reports came from the following cities: City of Westminster, London, Southwark, Wembley, Southall, Pinner, Waltham Forest, Hackney, City of London, Croydon, Ealing, Kensington, and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 21 hours ago |
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Total Blackout | 23 hours ago |
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Total Blackout | 1 day ago |
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Total Blackout | 1 day ago |
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Phone | 1 day ago |
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Internet | 2 days ago |
Nearby cities with recent reports
14 signals in the past 7 days
1 signals in the past 7 days
1 signals in the past 7 days
1 signals in the past 7 days
1 signals in the past 7 days
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Alex J Wood 🎨 🇪🇺 (@al3xjw) reported from Kensington, England@ThreeUKSupport @ThreeUK why is the signal so bad in London and Kent. Terrible. No reception or internet in so many places and so slow. Terrible service and no free roaming soon too. #fail #threepoorinternet #threeuk
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Matt (@MattGiles1993) reported from Hillingdon, England@ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?
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Darren Handley (@DarrenHandley8) reported from Hammersmith, England@alexxweller @ThreeUK I have used O2 for years decent service and prices
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amy dyfan (@amydyfan1) reported from Hillingdon, England@ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃
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南東ロンドンに住む自由人 (@River_LondonSE) reported from Camberwell, EnglandHi @ThreeUK, someone seems to have opened an account using my company’s name and address. I have just received a confirmation letter of the Direct Debit set-up. Could you help? I can’t get through to your customer service!
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Shane Collins (@shanecollinsman) reported from Islington, EnglandWhat is the point of having lots of data if your coverage is so bad in LONDON 🤮 @ThreeUK
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Mark (@edwarrditis) reported from Hounslow, EnglandGood morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.
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Andy Washington 💙 🇪🇺 (@andywash) reported from Hackney, EnglandDid you know that most phone companies limit calls to 2hrs? Not normally a problem but as I’m on hold for almost that long with @VirginAtlantic before they answer I got cut off 1 minute in! That’s 4 hours on hold for nothing, thanks to @ThreeUK @ThreeUKSupport
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Deepak Sharma (@depak_sharma) reported from London, EnglandCan't believe how bad the network from @ThreeUK is in the city. Absolute torture.
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Claxhausen (@jospehclax) reported from Colnbrook with Poyle, England@ThreeUKSupport Hello, The date the new handset and sim arrived, 30/5/2024, i rang action fraud, got a fraud crime number, then rang your fraud department to report the issue. I then rang to complain about still being charged for the handset and sim around the 13th of may, I was told i would
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Coffee (@QuantumCaza) reported from Islington, England@ThreeUK please fix your connection man it’s so bad
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Rahel Bailie takes content operations seriously (@rahelab) reported from Camberwell, EnglandHey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!
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Chris von Eitzen (@digitaldownfall) reported from Merton, EnglandSo, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…
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Brent A. Martin (@zeitgeistlondon) reported from Hammersmith, England@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?
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Matty (@Hempomatt) reported from Hackney, England@Just_Zills @JeffreyDeontay Will have to watch later mate. I’m with @ThreeUK and evidently their network coverage is awful
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Mitch (@Coastermitch) reported from Hammersmith, EnglandSo the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
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Grant Nichols (@granty3333) reported from City of London, EnglandHow on earth now is there no service at London Blackfriars !! What on earth is going with your awful network??? Spend some bloody money and fix it @ThreeUK #Three
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Moley (@marinnamolseed) reported from Hackney, England@ThreeUKSupport I have spoken to them already, they are unsure why this has happened as they never have issues in store online purchases. I’m more concerned about putting in a complaint about this whole ordeal.
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Mark (@edwarrditis) reported from Hounslow, EnglandHello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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TRIMLESS GOONER (@IncognitoKali7) reported@ThreeUK feel “3” to turn on your services I can’t even load google kry alone send a what’s app message this is awful it’s been all day
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huey freeman (@80iishh) reported@ThreeUK @ThreeUKSupport how do you guys even get customers. I’d have better signal with a Nigerian provider
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huey freeman (@80iishh) reported@ThreeUK @ThreeUKSupport soon reach. So the signal better be sorted or we’ll be speaking
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James David (@JDsomerset) reported@ThreeUK why have you closed the Three Shop in Weston-super-Mare? I am on the Three network and don’t want to go to their shoddy shop when aI have an issue or want to upgrade
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Alex Havoc (@HavocAgain) reported@ThreeUKSupport What's happening in Worcester? I'm trying to get work done but the signal keeps disappearing?
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Paul Onky (@CGarboid) reported@ThreeUKSupport having big issues with people calling me. I can’t have issues as I have a crt-d (defibrillator) fitted and need my phone to be able to receive calls. Not receiving calls and 5g signal but I don’t get the calls.
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FINGERSJOHN✌ (@jnafr) reportedBack in B43 Birmingham/Walsall @ThreeUKSupport @vodafone @VodafoneUK Slow to no internet connection.
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Swapnil Zanwar (@ZanwarSwapnil) reported@ThreeUK @ThreeUKSupport Home broadband internet services are getting down frequently in last few weeks. The customer support says some work is going on and surprisingly Internet from mobile sim of three works seamlessly fine
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xXx (@ImmaStar26) reported@ThreeUK Day 10 with NO service! No one contacted me on day 7 as advised and when I chased for an update I was told to wait a further 14 days! Tried to close my account via the app but it won’t allow me.
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chey (@axtumnbreeze) reportedI was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈
Recent 3 (Three) reports in Richmond, England
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- City of Westminster: Internet
- London: Total Blackout
- Southwark: Total Blackout
- London: Total Blackout
- London: Phone
- London: Internet
3 (Three) detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detected:
No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (11 minutes) -
Detected:
Detection ended: (3 minutes) -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
No end recorded. This alone does not establish the current status.