3 (Three) outages and service status in Richmond, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 1 outage signal in the last 24 hours around Richmond, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received May 6, 8:29 PM GMT+1.
- Internet (43%)
- Phone (43%)
- Total Blackout (14%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 7: Problems at 3 (Three)
3 (Three) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent 3 (Three) outage reports came from the following cities: Kensington, Hammersmith, Wandsworth, Southall, Hounslow, Teddington, Fulham, and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Kensington
|
Total Blackout | 18 hours ago |
|
Hammersmith
|
Internet | 4 days ago |
|
Wandsworth
|
Phone | 8 days ago |
|
Southall
|
Phone | 11 days ago |
|
Hounslow
|
Internet | 13 days ago |
|
Hounslow
|
Internet | 19 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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James Barnham (@JWBarnham) reported from Wandsworth, England@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
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Matty (@Hempomatt) reported from Wandsworth, EnglandI wish @ThreeUK would have told me they have terrible coverage in Clapham
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Luke (@Lu_uke) reported from Merton, EnglandGosh @ThreeUK has one of the worst internet signal ever in #UK I’ll never recommend it!
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Mike🇪🇺🏴🏴🇺🇦🇬🇧 (@MikeM5517) reported from Worcester Park, England@ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact
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karl matthews (@karlos437) reported from Kingston upon Thames, England@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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Jason Ford (@jasonford1988) reported from Kingston upon Thames, England@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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eamorugby (@HoarseRoar) reported from Hounslow, EnglandCredit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?
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StreetCube (@StreetCube) reported from Kingston upon Thames, England@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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aj (@aqthelad) reported from Merton, England@ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too
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Lifestyle Connoisseur (@Soldoutpromoter) reported from Ealing, EnglandWhat have you guys done to the network @ThreeUK this is unbearable
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A. K H A N (@iamAbdulz) reported from Hounslow, England@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
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Roses Finds (@Roses_Finds) reported from Wandsworth, England@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Sven Herold (@svenherold) reported from Wandsworth, England@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?
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A. Stravolemova (@astravolemova) reported from Kensington, EnglandOne of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport
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chris crowley (@SW19lunchie) reported from Merton, EnglandStill no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Sunny T (@Sunny_88_) reported from Ealing, England@ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.
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Andrew Keates (@andrewkeates) reported from Merton, EnglandIncredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.
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James Barnham (@JWBarnham) reported from Wandsworth, England@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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jmp121 🏆 #lufc (@Jamesmp121) reported@ThreeUK @ThreeUKSupport why can't I make calls to landline numbers using your network?
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Rod Pascoe (@RodPascoe) reported@ThreeUK , your chat service is not fit for purpose. Once you've managed to convince the AI chatbot what it actually is you need and an operator comes online they obviously juggle many chats at once as after "Hi" it took 11 minutes for the next reply and then 8 for the next.
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Aaaron Pitt (@aaronpitt2) reportedJust joined the @EE network and im.struggling to turn off the adult content filter. This is very frustrating and not easy to figure out. Im thinking of cancelling and going back to @ThreeUK
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Ste McPartland (@SteMcP) reported@ThreeUK I have not been able to login to your rewards app for over a week. Trying reinstalling, registering, new password. Nothing works
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Legmo2 (@Legmo_2) reported@ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!
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Rob Crossley (@FatBob5) reported@ThreeUKSupport is there a problem with your site. Tried a couple of different browsers. Trying to order a free sim but it just logs me out when I try and checkout.
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Rambles (@Rambles40) reported@matthayesthfc @ThreeUKSupport Honestly three are the worst company I have ever dealt with and I've dealt with some horrible companies. They are so so so poor that I genuinely don't know how they function
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ES (@ewa_swital16945) reported@ThreeUK I have been scammed through 3 Pay and Three withdrew money my account knowing about the fraud. I keep reporting the fraud to your customer services and nothing has been done to address it.
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Keith (@Keith5978673925) reported@ThreeUK When will you be fixing the tower in Aberdeen? It has been down for maintenance for seven weeks, and maximum download speeds of 2 Mbps simply do not work. The tower spends more time down for maintenance each year than it does actually providing a service.
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Charles (@Chaarch) reported@ThreeUKSupport none of the £1 three+ codes are working, can you fix it?