1. Home
  2. ❯
  3. Companies
  4. ❯
  5. 3 (Three)
  6. ❯
  7. Richmond, England
3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Richmond, England

The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, City of Westminster, Harringay, Southwark, Tower Hamlets, Croydon, Hackney, Southall, Fulham, Hounslow, Wandsworth, Wembley, Islington, and Chertsey.

CityProblem TypeReport Time
Hammersmith Internet 1 day ago
London Total Blackout 2 days ago
City of Westminster Internet 4 days ago
Harringay Internet 4 days ago
London Phone 4 days ago
Southwark Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Edrat77
    David Ratcliffe (@Edrat77) reported from Lambeth, England

    @ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.

  • hal7474
    gianluca giorgi (@hal7474) reported from Tottenham, England

    Dear @ThreeUK @ThreeUKSupport I would like to thank you so much for having cut my services today. I spent one hour with an advisor to fix one of your administrative mistake. I was supposed to have my services back at 3pm. Still isolated! You are an insult towards your customers.

  • Muswell_Ben
    Ben Weaver (@Muswell_Ben) reported from Tottenham, England

    @ThreeUK I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!

  • kieranhistweets
    Kieran (@kieranhistweets) reported from Croydon, England

    Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport

  • Holloway_Zoo
    Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @katebevan Amazing. Haven’t been able to get a decent 4g signal since last year and @ThreeUKSupport and @ThreeUK just ignore it. Still put their prices up this month though. Classy.

  • SHPETeacher13
    Sam Skinner (@SHPETeacher13) reported from Hammersmith, England

    @ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom

  • TheSiward
    Benoit Berthe Siward (@TheSiward) reported from Lambeth, England

    @ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!

  • Serendipity247
    serendipity247 (@Serendipity247) reported from Hillingdon, England

    Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware

  • BenFisherCT
    Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • chrisgolds
    Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • SHPETeacher13
    Sam Skinner (@SHPETeacher13) reported from Hammersmith, England

    @ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK

  • Holloway_Zoo
    Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @gid1975 News to me as a Three customer and NHS worker.

  • DrunkRes
    Mark M (@DrunkRes) reported from Camden Town, England

    @p_may @ThreeUK Well I did go into my app and realise I’m over on my minutes. Damn having to call the hospital etc. Must remember to use my work phone. 🤣

  • hal7474
    gianluca giorgi (@hal7474) reported from Tottenham, England

    @ThreeUK @ThreeUKSupport still with no services after 20 hours. In this time in this conditions. You are the worst!

  • Holloway_Zoo
    Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @luckyvoice @ThreeUKSupport A decent signal would be great or for you to actually respond to complaints and fix your coverage after months of poor service.

  • CarmenW16954852
    Carmen Williams (@CarmenW16954852) reported from Wandsworth, England

    @ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare

  • Muswell_Ben
    Ben Weaver (@Muswell_Ben) reported from City of London, England

    @ThreeUKSupport I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!

  • JamesPhizKFC
    James Street (@JamesPhizKFC) reported from Kingston upon Thames, England

    @ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !

  • Serendipity247
    serendipity247 (@Serendipity247) reported from Hillingdon, England

    Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert

  • JBrianti
    Jo Brianti (@JBrianti) reported from Ealing, England

    @ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • bertieeeee
    Matthew (@bertieeeee) reported

    @ThreeUKSupport Thanks very much. I've moved house and unfortunately it's in an area where the network is unusable in the house and quite poor outside, so I don't have any choice.

  • game_Aabahaa
    . (@game_Aabahaa) reported

    Naaa how’s @ThreeUK down again? Lol naaa at this rate I need to leave these man

  • Richard79059
    Richard Green (@Richard79059) reported

    @ThreeUK Was told that I didn’t answer my phone for GP call appointment then reception told me that 2 emails was sent, which was not received on my phone , Very poor customer service from Three I checked the three web site , Message read no issues,

  • smcgrath90
    Sicarius McGrath (@smcgrath90) reported

    @JSHKT20 @ThreeUK @ICOnews They’re the worst network I’ve ever been with They’re a joke

  • Mika_Abraham1
    Mika Abraham (@Mika_Abraham1) reported

    Hello @ThreeUK you guys still have issues with your network.. I’m not receiving calls

  • maurice_1960
    ex999 🇬🇧 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@maurice_1960) reported

    @smcgrath90 @ThreeUK @ICOnews They need broken legs, everyone of the scammers

  • DCuckney
    David Cuckney (@DCuckney) reported

    @ThreeUK must be the worst customer service ever. Signed up for new contracts and they still have not been activated a week later and no one can help when you call. Can someone get in contact with me

  • christopher_eng
    Christopher England 🇬🇧 (@christopher_eng) reported

    @ThreeUKSupport My partner's phone has suddenly decided it can't register on the network. She's in Liverpool, L1. Is there a network issue?

  • garethharrison
    Gareth Harrison (@garethharrison) reported

    @VodafoneUK @ThreeUK Dear Vodafone, please sort out the three network. It’s ******* shite!

  • lh________hl
    LH (@lh________hl) reported

    Signing up for a contract with @ThreeUK via @fonehouse -- got a call from Three saying they can't move my Three number to a new Three contract (lol). They said I needed to sign up for a new PAYG plan with another network THEN move back to three.