1. Home
  2. Companies
  3. 3 (Three)
  4. Richmond
3 (Three)

3 (Three) outages and service status in Richmond, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • 3 (Three) generated 1 outage signal in the last 24 hours around Richmond, including 1 direct report.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jun 9, 5:56 PM GMT+1.
  • 80% Internet (80%)
  • 20% Phone (20%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, England

The most recent 3 (Three) outage reports came from the following cities: Hounslow, Ealing, Hammersmith, Wandsworth, Kensington, and Southall.

CityProblem TypeReport Time
Hounslow Internet 2 hours ago
Ealing Internet 5 days ago
Ealing Phone 13 days ago
Hammersmith Internet 14 days ago
Hammersmith Internet 15 days ago
Wandsworth Phone 16 days ago

Nearby cities with recent reports

Hounslow

1 recent signals

2 hours ago
Ealing

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • zeitgeistlondon
    Brent A. Martin (@zeitgeistlondon) reported from Hammersmith, England

    @ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?

  • athleticresults
    Athletics Statto (@athleticresults) reported from Southall, England

    All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

  • Lu_uke
    Luke (@Lu_uke) reported from Merton, England

    @ThreeUKSupport My phone is iPhone 11 Pro Max and my husband is the iPhone X max. Both of them with the same problem. Cmon, I’m regretting to made that contract with you guys!

  • snaprails
    Don Constance (@snaprails) reported from Ealing, England

    @ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

  • politic_animal
    Political Animal (@politic_animal) reported from Ealing, England

    @ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?

  • OhHeyJacob
    Jacob (@OhHeyJacob) reported from Hammersmith, England

    @ThreeUKSupport Live in Fulham SW6 and have had zero signal since last night. Website says there's an issue but now I'm worried it's my phone. What's happening and when will it be fixed? Thanks

  • PelhamB
    PelhamB (@PelhamB) reported from Wandsworth, England

    @ThreeUKSupport I have had enough of this. Please provide me details of how to make an official complaint to OFCOM about this .

  • saxbend
    👣🎷बैन डौन्नल्ली (@saxbend) reported from Ealing, England

    I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)

  • JamesPhizKFC
    James Street (@JamesPhizKFC) reported from Kingston upon Thames, England

    @ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !

  • Sburrin7
    Sam Burrin (@Sburrin7) reported from Wandsworth, England

    Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.

  • Sburrin7
    Sam Burrin (@Sburrin7) reported from Wandsworth, England

    @ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service

  • Lu_uke
    Luke (@Lu_uke) reported from Merton, England

    @ThreeUKSupport Oooo that’s the point, I live in CR42BA and it is terrible here. I work in SM45JD and, I don’t have words to describe how bad it is there. My husband was #O2 and I asked him to come to @ThreeUK he is complaining and saying it has been his worst decision ever to 📱

  • music235
    Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • DogAteMyWookie
    Mr Wookie aka Cliff (@DogAteMyWookie) reported from Wandsworth, England

    Is @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. 🤔

  • deveena_r
    Deveena R (@deveena_r) reported from Brentford, England

    @ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?

  • PaxtonRoadUpper
    Paxton Road 180🎯 (@PaxtonRoadUpper) reported from Wandsworth, England

    @ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks

  • waleedtalzuhair
    Waleed Al-Zuhair (@waleedtalzuhair) reported from Kensington, England

    Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike

  • HoarseRoar
    eamorugby (@HoarseRoar) reported from Hounslow, England

    Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JaxRalph1992
    JaxRalph1992 (@JaxRalph1992) reported

    @ThreeUK I renewed my contract for a one year last year with you guys. Turn off a couple of months maybe realise I cannot wait to leave in September. And jump to @EE . I’ve been with 3uk since 2012 since you joined Vodafone, my signal and 5G have been terrible

  • DarylRayment
    Daryl Rayment (@DarylRayment) reported

    @ThreeUK why when I called up to sort out your company's mistake there is only idiots on your customer service phone lines that don't know they *** from their elbow and can't do anything to help . They lie , give you false information just to get you off the phone and no notes .

  • clloyd3003
    C Lloyd (@clloyd3003) reported

    @ThreeUKSupport When will the signal issues be sorted? There's areas with no signal, emergency calls only, no internet. Different locations as well. Been like this since early yesterday morning. @ThreeUK

  • Victrix75
    Vix Southgate 🦊 (@Victrix75) reported

    I cannot believe how poor mobile reception is on @ThreeUK these days. 4G=1bar if not in a built-up area and when 5G 'is' found it crashes my iPhone 16pro or garbles every word. Anyone tell me what network has UK-wide coverage these days. I feel like I am back in the 1990s!

  • SkaterMadnes
    Alexander Bragin (@SkaterMadnes) reported

    @ThreeUK @JonnyMontrealQC It's still broken a year later.

  • Stephen27784350
    Follower (@Stephen27784350) reported

    @ThreeUKSupport Do you not support wifi calling outside the uk?

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    Why is @ThreeUKSupport @VodafoneUK crap in B43 Birmimgham? So slow.

  • gadgetbluetab
    David Richards (@gadgetbluetab) reported from Anstey, England

    @ThreeUKSupport query complaintis: 260422104352245. Still waiting for feedback?. Very poor service and communication!!

  • kegger1664
    brendan (@kegger1664) reported

    @TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

  • cmckopite1983
    Craig 🧣 (@cmckopite1983) reported

    Truly awful company to be with @ThreeUKSupport can't wait to leave.