3 (Three) Outage Report in Richmond, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hackney, Tower Hamlets, Croydon, London, Woking, Merton, Southall, City of Westminster, Wallington, Southwark, Islington, Ruislip, Epsom, Hayes and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hackney |
Wi-fi | |
| Tower Hamlets |
Phone | |
| Croydon |
Internet | |
| London |
Internet | |
| Woking |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@jackocfc @ThreeUK I’ve been with them for years. 2006 I think 🤔 crap signal and customer service is terrible
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Brent A. Martin
(@zeitgeistlondon) reported
from
Islington, England
@ThreeUKSupport @shahriarsabet We've been having same 5G broadband problems in north London for the last week. What's going on Three? This is obviously a major issue on your hands. Does @Ofcom need informing?
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Thames Ranger777
(@Ranger777Thames) reported
from
Paddington, England
You are wearing thin on me with your poor network coverage @ThreeUK Time for a change I think
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUKSupport internet has gone down everyday this week, was assured yesterday this would be sorted, now has gone again, what is going on?!
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Andy R Hessey
(@arhessey) reported
from
Brentford, England
@ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Alex Dixon
(@alxdxn) reported
from
Camberwell, England
@ThreeUKSupport @cycleoptic Was working okay last night and this morning, but has gone down again in the last 10 minutes. Rebooted router.. still an issue. Can the technicians do whatever they've done before, again please?
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK morning is the service down at sw193Ax?
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Charlie ⭐️⭐️
(@Chaz_CFC) reported
from
Camberwell, England
@ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Rebooted, network off/on :(
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Ellie
(@EllieMB1) reported
from
Wandsworth, England
@ThreeUK is there an outage as suddenly phone has stopped working
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Tall Steve TV
(@TallSteveTV1) reported
from
Hackney, England
@ThreeUK hey 3 can you sort out your 3G/4g data capacity/bandwidth around Stratford (London). Never have any luck whilst waiting for a train there, and I do it quite a lot. If you could pass on my feedback, thanks
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Why I signed a new contract and got a 5G phone is now looking a non-optimal decision@- Perfomance has been terrible
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUKSupport Three are utter ****!
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Brent A. Martin
(@zeitgeistlondon) reported
from
Paddington, England
@PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.
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Thames Ranger777
(@Ranger777Thames) reported
from
Lambeth, England
@ThreeUKSupport Not good for a customer who buys the watch in the month of may
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUK how on earth can my internet keep going down, and I get no support whatsoever?! What is going on?!!
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Brent A. Martin
(@zeitgeistlondon) reported
from
Hammersmith, England
@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
.
(@wr_ghty) reported
Anyone have issues on @ThreeUK where every 5th call or so the other person can’t hear you? Their customer service is telling me it’s a “capacity issue” in the area. But I’m not convinced
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Ellice 🇺🇦
(@F1isP1) reported
@ThreeUK - your online chat is pathetic. No response for over 30 mins now. Trying to report a network issue - lost data on my phone and wireless router at EXACTLY same time and being told it must be my devices. More chance of winning lottery 3 weeks running 🤡 🤡🤡
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Edd Kimber
(@TheBoyWhoBakes) reported
@ThreeUKSupport I’ve been with three almost 10 years and have never upgraded my account but am still being charged?
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Gregory Allan
(@cra5hed) reported
@ThreeUK how do you get WiFi on the Elisabeth line when no three_wifi_ssid is available like the rest of the underground. Can you just not revert back to @virginmedia sign in.
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Selfless Citizen
(@CitizenSelfless) reported
@ThreeUKSupport If only. It’s been like that on the Elizabeth line since it’s opened. Fix it!! It’s not temporary
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Joanne Lloyd
(@JoanneL19074030) reported
@ThreeUK Seriously 1.5 hours of live chat…followed by a phone call then left hanging waiting for your upgrades team to pick up…do you really you call that customer service!!!!!!
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Phil A Gray Ⓥ
(@iPHlL) reported
After years with @EE their constant failure this year to resolve an issue I was having I have left and joined @ThreeUK I may lose some coverage in parts of the country but what good was coverage when my calls wouldn’t come through to me!
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The Bert M156 Show
(@TheBertM156Show) reported
@ThreeUK you said my address has access to 5G...I bought your home broadband and it's stuck on LTE, your second line technician then said my area doesn't really have 5G. I've arranged a return. The burning questions are: Why do you lie? Do you think your customers are stupid?
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Richard S
(@igniterich) reported
Absolutely disgraceful that after joining @ThreeUK from launch now being “forced” on to a new contract and loose my roaming. Don’t deserve any loyalty so customers beware! Hey, @O2 fancy a new customer! #three #roaming
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Alex Park
(@AlexJP88) reported
@ThreeUKSupport When sending myself a text I get error message 0. But I have no problems texting anyone else