3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (40%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Kensington, City of Westminster, London, City of London, Sutton, Southall, Southwark, Muswell Hill, Hackney, Hammersmith, Ealing, Fulham, Islington, Croydon and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Kensington |
Phone | |
| City of Westminster |
Total Blackout | |
| London |
Phone | |
| City of London |
Total Blackout | |
| London |
Internet | |
| Sutton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Tom Gilchrist 🍂🎆🎇
(@MasterSystom) reported
from
Islington, England
@ThreeUKSupport Yep haven't moved house yet. Have reset the router, the signal is good (90 on the test thing) but just naff speeds. And still no wired connection though I'm checking if that is a Windows Update error.
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Ernesto Sarezale
(@sarezale) reported
from
Islington, England
Mifi from @ThreeUK not working at all for he at the moment at N19 - getting 0.27 Mbps if working at all - this is denial of service - will I be billed this month?
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Grant Nichols
(@granty3333) reported
from
City of London, England
@ThreeUK problems in central London with service ?? What’s happening??
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Keyth
(@whiterosetyke) reported
from
Islington, England
One day left of @ThreeUKSupport 5G broadband and lack of service for over 10 weeks now. Sky broadband comes tomorrow and Three are going to receive that box back in a million pieces. (Well definitely if I send with Hermes) @Ofcom avoid avoid avoid. #broadband
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?
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amy dyfan
(@amydyfan1) reported
from
Hillingdon, England
@ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃
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SDP
(@SSDP73) reported
from
Spelthorne District, England
@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!
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Andy Washington 💙 🇪🇺
(@andywash) reported
from
Hackney, England
Did you know that most phone companies limit calls to 2hrs? Not normally a problem but as I’m on hold for almost that long with @VirginAtlantic before they answer I got cut off 1 minute in! That’s 4 hours on hold for nothing, thanks to @ThreeUK @ThreeUKSupport
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Mark
(@scousemanblue) reported
from
Paddington, England
@ThreeUK @ThreeUKSupport Is there a problem supplying a 4g signal in the centre of London absolutely shocking
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
@colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?
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geocaching.uk
(@UKGeocacher) reported
from
City of London, England
Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!
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Alex J Wood 🎨 🇪🇺
(@al3xjw) reported
from
Kensington, England
@ThreeUKSupport @ThreeUK why is the signal so bad in London and Kent. Terrible. No reception or internet in so many places and so slow. Terrible service and no free roaming soon too. #fail #threepoorinternet #threeuk
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Richard Kingcott
(@RICHARDKINGCOTT) reported
from
Lambeth, England
@ThreeUKSupport why does my phone not get a signal out and about in central London? Myself a couple of people I know are suffering the same lack of signal.
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Tom PositiveLad
(@PositiveLad) reported
from
Tottenham, England
@ThreeUKSupport data seems to have gone down on both 5G & 4G on our home broadband. N22. Can you check this please? Have rebooted router.
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Sheldon Tarpey
(@SheldonLT) reported
from
City of London, England
@UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.
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Mr Wookie aka Cliff
(@DogAteMyWookie) reported
from
Wandsworth, England
Is @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. 🤔
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Alex James Cox
(@AJCox31) reported
from
Lambeth, England
@ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Carr
(@jonathancarr88) reported
@ThreeUK I've been on hold with SquareTrade insurance for 2 hours this morning. No ones answering. Can't file claim online as it says it's wrong IEM. Need to get this resolved, can someone help?
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D
(@HereTooComplain) reported
@ThreeUKSupport Whats the point. No issues in the area. Just crappy signal as usual. At my sis house on three dl was 9.0 ok fair enough on my sis o2 was 21.0 dl which is almost twice the speed i get. Im gonna buy a payg o2 sim to test at work and see if i get more that three. If yes cya three
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Bazza
(@bazza145) reported
@VodafoneUK @ThreeUK absolutely appalling Customer Service from Vodafone.Told to DM which I did and still no answer.Rang CS this morning who really couldn't care that I ordered on 11th with still no delivery date so I will miss out on the Samsung Gift
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Matt Froud
(@matt_froud) reported
@ThreeUK Have a dual band 4G+ CAT6 router, have had a good experience with three up until I was persuaded to renew my contract this year after a few month on SMARTY. Since then I am no longer able to get a 4G+ signal :-( only now receive band 3. Post code is HP15 7xx. Help!
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Kevin McNamara
(@KevinMcNamara6) reported
@ThreeUKSupport The customer service is so bad that I have now taken a contract out elsewhere. Your customer service team are the worst ever. I have a complaint reference which should have allowed me to cancel the contract. I have no access to the account.
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Jonathan Carr
(@jonathancarr88) reported
@ThreeUKSupport Thanks Chris but I’ve been trying since last Thursday. I called 3 last week about the IMEI issue & was told I’d have a call back within 2 working days. It’s really disappointing. I think 3 made put the wrong IMEI when setting up insurance as it’s not accepting the handset IMEI.
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Ayush
(@ayyushgarg) reported
@ThreeUKSupport But I was offered the credit after the cancellation of contract only and during the time I was in contract . So why was I offered it by a customer relation team? To make me fool?
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Sweet in the middle
(@Johnpaulchelsea) reported
@ChelseaFC @ThreeUK it was clearly our bad day in the office yesterday
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Ed Hoque
(@Emdadul24) reported
@ChelseaFC @ThreeUK I ordered the iPhone 13 Pro Max from Three on the preorder day at 1 pm, it still hasn’t arrived and the customer service is terrible they don’t respect you or try to solve your issue, Three is a terrible company, I advise other people to not use three.
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Roman Empire 💙
(@LegendsLeague7) reported
@mcdayveed_ @ChelseaFC @ThreeUK **** off, other players were way worse!