3 (Three) outages and service status in Richmond, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (75%)
- TV (25%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent 3 (Three) outage reports came from the following cities: Ealing, Kensington, Hounslow, Southall, and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing
|
Internet | 11 days ago |
|
Kensington
|
Internet | 18 days ago |
|
Hounslow
|
TV | 22 days ago |
|
Southall
|
Internet | 29 days ago |
|
Ealing
|
Phone | 1 month ago |
|
Hammersmith
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Mitch (@Coastermitch) reported from Hammersmith, EnglandSo the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
-
Paxton Road 180🎯 (@PaxtonRoadUpper) reported from Wandsworth, England@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks
-
richard (@rikscha_) reported from Kingston upon Thames, England@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
-
Ian Moy (@Monkster1978) reported from Worcester Park, EnglandWell done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob
-
Nick 235 (@music235) reported from Brentford, England@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
-
Chris Hampson (@chrishampson) reported from Wandsworth, England@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
-
Sam Burrin (@Sburrin7) reported from Wandsworth, EnglandStill no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
-
Pikejump (@massimauri) reported from Merton, England@ThreeUK morning is the service down at sw193Ax?
-
🍁🍂✨Lauren Victoria Rhodes✨🍂🍁 (@LaurenVRhodes) reported from Richmond, EnglandOh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport
-
Andrew Keates (@andrewkeates) reported from Merton, EnglandIncredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.
-
Luke (@Lu_uke) reported from Merton, EnglandGosh @ThreeUK has one of the worst internet signal ever in #UK I’ll never recommend it!
-
Adrian Musto (@adeymusto) reported from Brentford, England@ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.
-
James Street (@JamesPhizKFC) reported from Kingston upon Thames, England@ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !
-
Venkatesh Naidu (@s_0_u_l) reported from Hounslow, England@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
-
Gregory Mumford (@gsmumford) reported from Wandsworth, England@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
-
Don Constance (@snaprails) reported from Ealing, England@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.
-
Mark (@edwarrditis) reported from Hounslow, EnglandGood morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.
-
Chris Hampson (@chrishampson) reported from Richmond, England@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
-
The Crazy Stewart Ukle Kaycee (@KayceeThePrettY) reported from Brentford, EnglandHiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .
-
Rup Walker (@rupinjapan) reported from Ealing, EnglandTerrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Alex Havoc (@HavocAgain) reported@ThreeUKSupport are you not replying to support issues? I asked earlier when normal service in Worcester will be resumed and what was causing the disruption - any answers?
-
Playwriter Guy (@playwriter_guy) reported@ThreeUK @RoyalMail This has been going on since July 9 when the phone was confirmed lost by Royal Mail. I have been calling and repeating myself constantly to this Three customer service almost as if no one writes notes when calls are made. The WORST kind of customer service EVER.
-
Georgia Rowlands (@Georg_mayy) reportedHas anyone actually got through to @ThreeUK and their customer service?? 8 failed phone calls and I’m still no closer to getting my issue resolved. Shocking
-
FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport B43 7EQ Birmingham Still a very poor recieption (internet)
-
FINGERSJOHN✌ (@jnafr) reportedBack in B43 7EQ Great Barr Birmingham @ThreeUKSupport @VodafoneUK Sort the service out 4G 5G both Dire. ALL other networks are fine. No one can access apps.
-
Dlyan (@It_A_Me_DeDe) reportedAll I’ve wanted to do today after I got off work is play the new Fortnite season but I can’t because Three UK are the most incompetent ***** known to man why am I getting 400 KBPS for 3rd time this week and it’s only Thursday you ***** sort you **** out @ThreeUK
-
humza (@isthathumza) reportedI have finally broken free from the shackles of @ThreeUK
-
Cookie (@jamescookdev) reportedWhy is dealing with @ThreeUK such a massive ballache? Cancelled home broadband 2 weeks ago. Supposed to receive instructions from DPD on how to return the router. Nothing ever arrived. I will be charged if they don't receive it back. Tried to speak to them through live chat today. Takes forever to bypass the chatbot and and speak to a real person and when you finally get someone they reply so slowly it takes forever to sort anything out. Session times out while I'm busy trying to get some actual work done (that's how slow they are to reply). Website logs me out. I lose all the progress I've made. Try and log back in and their site is broken. Just ******* shoot me now.
-
Paul (@__porl__) reported@ThreeUK Network is all over the place today? Is workk being done / or faults Canterbury areas?
-
Harry (@HarryWessex) reported@ThreeUK Hi, can you let me know the progress of fixing the data around Basingstoke? 4G and 5G seem available, the the data is slow on non existent. It’s been like this for at least 5 months.