3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 01/21/2026 10:50

January 21: Problems at 3 (Three)

3 (Three) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Southall, London, Paddington, Camden Town, Southwark, Hackney, Hammersmith, Edgware, City of Westminster, Epsom, Croydon, Kensington, Islington, City of London and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthall Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomPaddington Wi-fi
United KingdomCamden Town Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @ThreeUKSupport Three are utter ****!

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @ThreeUK terrible signal everyday! You are ripping me off monthly

  • TallSteveTV1 Tall Steve TV (@TallSteveTV1) reported from Hackney, England

    @ThreeUK hey 3 can you sort out your 3G/4g data capacity/bandwidth around Stratford (London). Never have any luck whilst waiting for a train there, and I do it quite a lot. If you could pass on my feedback, thanks

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @jackocfc @ThreeUK I’ve been with them for years. 2006 I think 🤔 crap signal and customer service is terrible

  • zeitgeistlondon Brent A. Martin (@zeitgeistlondon) reported from Hammersmith, England

    @ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    @ThreeUKSupport Why I signed a new contract and got a 5G phone is now looking a non-optimal decision@- Perfomance has been terrible

  • snkhan Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.

  • zeitgeistlondon Brent A. Martin (@zeitgeistlondon) reported from Paddington, England

    @PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.

  • Chaz_CFC Charlie ⭐️⭐️ (@Chaz_CFC) reported from Camberwell, England

    @ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?

  • zeitgeistlondon Brent A. Martin (@zeitgeistlondon) reported from Islington, England

    @ThreeUKSupport @shahriarsabet We've been having same 5G broadband problems in north London for the last week. What's going on Three? This is obviously a major issue on your hands. Does @Ofcom need informing?

  • JustKellyC Kelly 💙 (@JustKellyC) reported from Islington, England

    @ThreeUKSupport internet has gone down everyday this week, was assured yesterday this would be sorted, now has gone again, what is going on?!

  • alxdxn Alex Dixon (@alxdxn) reported from Camberwell, England

    @ThreeUKSupport @cycleoptic Was working okay last night and this morning, but has gone down again in the last 10 minutes. Rebooted router.. still an issue. Can the technicians do whatever they've done before, again please?

  • EllieMB1 Ellie (@EllieMB1) reported from Wandsworth, England

    @ThreeUK is there an outage as suddenly phone has stopped working

  • arhessey Andy R Hessey (@arhessey) reported from Brentford, England

    @ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Paddington, England

    You are wearing thin on me with your poor network coverage @ThreeUK Time for a change I think

  • JustKellyC Kelly 💙 (@JustKellyC) reported from Islington, England

    @ThreeUK how on earth can my internet keep going down, and I get no support whatsoever?! What is going on?!!

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK morning is the service down at sw193Ax?

  • andysaw Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    @ThreeUKSupport Rebooted, network off/on :(

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • avaparisa ava⁷𖧵☺︎ 🇮🇷 (@avaparisa) reported

    @ThreeUKSupport is literally the worst phone company ever. i’ve been double charged for my phone contract twice now and both times i had rang up to make sure it didn’t happen yet they still took money from my bank account. worst customer service as well

  • itsNolaMuu The Good Villain 🔺️ (@itsNolaMuu) reported

    @ThreeUKSupport has become my nemesis. I'm sick of this signal.

  • ladykezia Julia Knight (@ladykezia) reported

    @ThreeUKSupport Just tried phoning and have been cut off, will try the link now, if this doesn't work, what are my options?

  • garethdarvall Gareth Darvall (@garethdarvall) reported

    @ThreeUKSupport Hi folks any reported issues with your mobile network in EX22 area as we have no signal here today after last night's storm?

  • kbad_u UKbadWeather (@kbad_u) reported

    @ThreeUKSupport Hi, I have an issue on my last bill. As I recently use uSwitch, I cannot access my account on the app to see the details. How am I supposed to access all my information?

  • jordencassidy Jorden Cassidy (@jordencassidy) reported

    2 days since I complained to @ThreeUKSupport about my absolutely crap signal and all they've done is tell me to use an online chat which is pointless with poor signal. Since then they've just ignored me. Great way to treat customers 😡

  • chris_grimmer Chris Grimmer (@chris_grimmer) reported

    @ThreeUKSupport are there issues in the NR20 region? No phone and no 4g broadband since 9.20 this morning. Your webpage is also not working to show current faults. Thanks.

  • alexwmccabe Alex McCabe (@alexwmccabe) reported

    @ThreeUKSupport This is the icing on the incredibly poor service I get from Three. I can't even use 4G in Bristol as it's slower than 3G.

  • ThomasCainStock Thomas Stock (@ThomasCainStock) reported

    @ThreeUKSupport Hi, my 4G broadband speeds over the last two days have suddenly dropped to under 1mb. Can I get some support to fix this ASAP?

  • ksmargotron margo (@ksmargotron) reported

    @ThreeUKSupport we have no service! Someone was supposed to call us back 2 hours ago! Ex22 in the UK