3 (Three) Outage Report in Richmond, Greater London, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (54%)
-
Phone (18%)
-
Total Blackout (17%)
-
Wi-fi (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Southwark, Hayes, Kensington, City of Westminster, Woking, Hackney, Hounslow, Waltham Forest, City of London, Islington, Tower Hamlets, Croydon, Merton and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Internet | |
| Hayes |
Wi-fi | |
| London |
Internet | |
| Kensington |
Wi-fi | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Mr MovinSexi 🥃 Oct 18th
(@Mr1Elusive) reported
from
Camden Town, England
I wonder if @ThreeUK is going to give us some credit for this loss of service
-
will jennings
(@willjennings80) reported
from
Lambeth, England
@respros @ThreeUKSupport Yeah. They said a few days ago there were issues, not heard anything since but mine keeps dropping also.
-
anam🍂🍁
(@akok9618) reported
from
Watford, England
@ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service
-
Martin Walker
(@MartinWWalker) reported
from
Harrow Weald, England
@ThreeUKSupport I've turned it off, and put it on airplane mode. Still not working
-
ApostlesBarberShop
(@ApostlesBarber1) reported
from
Merton, England
@ThreeUK My mobile internet still not working past 24 hours! Been with out internet 😡
-
Martin Walker
(@MartinWWalker) reported
from
Kingston upon Thames, England
@ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly
-
Raf
(@Mr_Rafal) reported
from
Hackney, England
@ThreeUKSupport It was...yesterday. There was no network at all but I read you have had problems.
-
Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport It was due to your network being down which you know about
-
Joseph Joester
(@yhwhynot) reported
from
Brentford, England
OK my phone network is finally back, ****** pricks the lot of you @ThreeUK
-
Alexey
(@resoai) reported
from
Camden Town, England
@ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.
-
Niall O'Malley
(@niallomalley) reported
from
Kingston upon Thames, England
@ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…
-
Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@ThreeUK has provided the worst service i have ever experienced. Constant drop calls, no coverage and constant failed messages. Bye bye
-
A. Stravolemova
(@astravolemova) reported
from
Kensington, England
One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport
-
gianluca giorgi
(@hal7474) reported
from
Tottenham, England
@ThreeUKSupport I thought it was yesterday... basically I have the same problems since May. thanks again!
-
Nick Szewciw
(@Touring_Tech) reported
from
Hillingdon, England
@ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.
-
Josh
(@joshmarston92) reported
from
Lambeth, England
@ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫
-
Sunny T
(@Sunny_88_) reported
from
Ealing, England
@ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.
-
Tim English
(@mrtimenglish) reported
from
Ealing, England
@ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job
-
Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
jake
(@JakeSut) reported
@ThreeUKSupport not getting any 4g or 3G in knutsford, same for other 3 users, is there a problem in WA16 ?
-
TBDewy/Luke
(@lukegwood97) reported
@ThreeUKSupport Had no mobile data network for the past 3 hours since waking up for work. Any update on the issue and when this is going to be resolved?? Seems to be a country wide issue - a lot having the same error!
-
Ash
(@MistaSouth) reported
@ThreeUK Sort your customer service out and stop breaking the law by refusing to cancel my contract. You are on official notice of costs, so far your bill is £600. Absolute bunch of clowns , with no concept of contract law, or consumer rights .
-
Parul Singh
(@parulsingh1995) reported
@ThreeUK got absolutely no internet connection, phone is showing 4g and 3-4 bars. Entire run had nothing and reset network settings, turned mobile data on and off, restarted my. I've got 99BG out of 100GB left wtf is going on? Buzzing for my contract to finish in oct :)
-
J A Clarke
(@JC_2011_) reported
@ThreeUK hi I can't connect to 4g in Manchester. There seems to be a network issue
-
Mudenda Handongwe
(@mudendahanongwe) reported
@ThreeUKSupport what’s going on with the network no data what so ever unable to use my hotspot for work ???
-
aaageo
(@aaageo) reported
@ThreeUK Have some @ThreeUK call handlers graduated from the Jordan Belfort/Wolf of Wall Street school of selling: utterly unethical? How can I speak to someone to lodge a complaint? Many vulnerable people out there will be taken advantage of by your call centre salesmen
-
the caped joo sader
(@capedjoosader) reported
@getzls @ThreeUK I have had no problem for 6 years a month ago reception started to get bad several times nothing. Company says it’s temporary congestion change to 3G only, makes no difference. About to upgrade
-
Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
@ThreeUKSupport The app doesn't work as it's the same issue as the website.
-
aaageo
(@aaageo) reported
@ThreeUK who can I speak to...? I had the misfortune of dealing with 2 very unethical call handlers: One was a salesman type. Other was the supervisor. I'd like to lodge a complaint because these guys are mis-selling and will dupe vulnerable customers to hit their sales target