3 (Three) Outage Report in Richmond, Greater London, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (51%)
-
Phone (20%)
-
Total Blackout (19%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, London, Hammersmith, Paddington, Edgware, City of Westminster, Epsom, Croydon, Kensington, Hackney, Islington, City of London, Waltham Forest, Kingston upon Thames and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Total Blackout | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Paddington |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
James Guiness
(@james1980uk) reported
from
Tottenham, England
@ThreeUKSupport I can't seem to login on the app as it says my password is incorrect and when I try resetting my password I never get the email to reset.
-
Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Well you obviously do as the phone picks it up - so you’re telling me to turn off 5G so I get a poorer service??? Was told network upgrades etc. Get your stories straight
-
Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.
-
Suren Perera
(@darthteddy) reported
from
Hackney, England
@ThreeUKSupport All good. Managed to get help on chat.
-
PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
-
Red Beard
(@Nickjames820) reported
from
Camden Town, England
Yet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight
-
Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
-
Sven Herold
(@svenherold) reported
from
Wandsworth, England
@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?
-
Angela Blacklaw
(@AngelaBlacklaw) reported
from
Harrow Weald, England
@ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!
-
Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!
-
GerryC
(@gerryn19) reported
from
Islington, England
@ThreeUK you really do need to sort your customer service. 2 days & 2 hrs 11 mins & speaking to 7 different ppl later I don’t have a resolution. Why won’t you match my new BB deal to that of my friends, £17 5G 24 months? I’m trying to add an additional contract #3isrubbidh
-
PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
-
dj profile
(@djprofile) reported
from
Hackney, England
@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬
-
PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
-
MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
-
Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!
-
Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles
-
Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
-
Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
-
Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Daniel Temple
(@DanTee_GB) reported
@ThreeUKSupport Can you fix the network in CR4? It's been off all day. why?
-
YA
(@YeAgrawal) reported
@ThreeUK Pathetic service, your customer care executive Ms. Mehendi so rude and forcing your product unnecessarily even if we are dissatisfied with your services. It’s a stress to us. @Ofcom Kindly look into this, want to cancel the contract since huge network issues.
-
Biologist in chief 👨🏻🔬🧬🦖
(@PurelyPolitic) reported
Anyone else having issues with @ThreeUK @ThreeUKSupport I’m currently dealing with 0.2-0.5 Mbps of 3G data because their 4G doesn’t even work in my area despite living in the West Midlands. I’m paying £26 a month for this, I had better 3G signal on my phone in 2005 from Three.
-
Nick S
(@s0ccy) reported
@ThreeUKSupport can you help please. have completed form to transfer payg number to contract sim but its been over 24 hours and still not moved over
-
Ethel Robertson
(@robbye05) reported
@ThreeUKSupport My son ordered an upgrade as he was at the end of his contract. Phone never arrived told 3times to leave it 48hrs to resolve. Still not resolved after nearly 4 weeks. Spoke to complaints dep who told him they would give him an instant tremination now want a termination fee !!!
-
Emski
(@_DistortedSmile) reported
@ThreeUKSupport Not entirely sure how my postcode helps, Chris - the network coverage isn't the issue, just no one appears to be competent enough to activate a sim card. I've now been sent three sims and not one has worked. I'm bored of being told it's 'stuck and to wait 24hrs'
-
Gemma MacDonald
(@MacDoodle8) reported
@ThreeUKSupport Really poor 4G mobile broadband service lately. Are there local issues in the KY11 4XD area? Been poor for almost a week. Have reset our routers, but no improvements.
-
Allie Anderson
(@funsizeAllie) reported
@ThreeUKSupport @ThreeUK hi there. Been a 3 contract mobile customer for a really long time. Is there a way I can check which handsets I've had and when, other than searching through emails going back years? TIA!
-
Jade Sarah McLovin
(@JadeMcCrainor) reported
@ThreeUK your customer service is shocking.
-
Drew
(@Drew_Kerr) reported
@ThreeUKSupport It’s been like that for years and never fixed.