3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 12/04/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (35%)

    Total Blackout (35%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Wandsworth, Muswell Hill, Hackney, Hounslow, London, Morden, Croydon, Harringay, Hampstead, Datchet, Kensington, City of London, Sutton and Southall.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomWandsworth Phone
United KingdomMuswell Hill Internet
United KingdomHackney Internet
United KingdomHounslow Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • reyes The Hills Have Reyes (@reyes) reported from Camden Town, England

    @StopFundingHate @ThreeUK Don’t be ***** @ThreeUK. From a customer.

  • mrtimenglish Tim English (@mrtimenglish) reported from Ealing, England

    @ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job

  • wallingford73 Jim The May Swan (@wallingford73) reported from Camberwell, England

    @vintageshimano @CycleMummy @PompeyCyclist @ThreeUK Sadly they can add missing charges to the period that the original invoice covered and either raise a credit note and rebill that period or issue an additional invoice for the missing charge.

  • resoai Alexey (@resoai) reported from Camden Town, England

    @ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

  • astravolemova A. Stravolemova (@astravolemova) reported from Kensington, England

    Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport It was due to your network being down which you know about

  • niallomalley Niall O'Malley (@niallomalley) reported from Kingston upon Thames, England

    @ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…

  • joshmarston92 Josh (@joshmarston92) reported from Lambeth, England

    @ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫

  • willjennings80 will jennings (@willjennings80) reported from Lambeth, England

    @respros @ThreeUKSupport Yeah. They said a few days ago there were issues, not heard anything since but mine keeps dropping also.

  • yhwhynot Joseph Joester (@yhwhynot) reported from Brentford, England

    OK my phone network is finally back, ****** pricks the lot of you @ThreeUK

  • Sunny_88_ Sunny T (@Sunny_88_) reported from Ealing, England

    @ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.

  • MartinWWalker Martin Walker (@MartinWWalker) reported from Kingston upon Thames, England

    @ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly

  • astravolemova A. Stravolemova (@astravolemova) reported from Kensington, England

    One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport

  • akok9618 anam🍂🍁 (@akok9618) reported from Watford, England

    @ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • wallingford73 Jim The May Swan (@wallingford73) reported from Camberwell, England

    @CycleMummy @vintageshimano @PompeyCyclist @ThreeUK That's pretty appalling customer service and any decent service provider should write that off and not bill you for it. But if it was a service that you received they are technically allowed to charge you for it. If you didn't receive it then they are not

  • hal7474 gianluca giorgi (@hal7474) reported from Tottenham, England

    @ThreeUKSupport I thought it was yesterday... basically I have the same problems since May. thanks again!

  • MartinWWalker Martin Walker (@MartinWWalker) reported from Harrow Weald, England

    @ThreeUKSupport I've turned it off, and put it on airplane mode. Still not working

  • Touring_Tech Nick Szewciw (@Touring_Tech) reported from Hillingdon, England

    @ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • officiaIIabz abz (@officiaIIabz) reported

    @ThreeUK why is your service so ****?

  • chrisjpostle Chris Postle (@chrisjpostle) reported

    Still having trouble with @ThreeUK - connection speed fine one minute then hopelessly slow the next. Been like this since yesterday. What's going on @ThreeUKSupport?

  • SpillaneGary Gary spillane (@SpillaneGary) reported

    @ThreeUKSupport I have hard reset my phone numerous times I had to use McDonald’s WiFi to send this tweet it’s that bad 👎🏻👎🏻👎🏻😡😡😡

  • TheOneTrueAllan Hello, my name is Human (@TheOneTrueAllan) reported

    @ThreeUK Never had a problem with the network until I went to Devon last week. Coverage round Lynmouth was non existent.

  • HatimElmadani حاتم المدني Hatim Elmadani (@HatimElmadani) reported

    @ThreeUK lies about its network coverage, their tricks amount to fraud where they charge customers for unlimited data then ration the services by post code once a customer found out their tricks they blame it on work they currently doing in the area this totally lie

  • Cafespera TheClarkes (@Cafespera) reported

    @ThreeUKSupport whats the problem with signal in NG32, signal strength has been down by 50% for at least 4 days

  • SteTinsley ste tinsley (@SteTinsley) reported

    @ThreeUKSupport I have no signal on my mobile broadband. Is there a fault in the L20 area?

  • NavRoudsari Nav Roudsari (@NavRoudsari) reported

    @ThreeUK mobile internet down *again* without any prior notice. Customer service casually say it will take up to 7 days. No fail over strategy to support their customers. Offer very little sympathy. Off to the café it is.

  • JamesWDParker James Parker (@JamesWDParker) reported

    @ThreeUKSupport trying to login to my account on your website but the box for entering my number is greyed out. How can I login to the website? Tried on 3devices all the same

  • beckielou1983 Beckie Yeomans (@beckielou1983) reported

    @ThreeUK People are texting me but they are not getting to my phone! It's a business phone so this is worrying. Can you please help?