3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (44%)
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Total Blackout (30%)
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Phone (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hackney, Stanmore, Southwark, London, Woking, City of Westminster, City of London, Hammersmith, Kensington, Wandsworth, Muswell Hill, Hounslow, Morden, Croydon and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Stanmore |
Phone | |
| Southwark |
Internet | |
| London |
Internet | |
| Woking |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Rahel Bailie takes content operations seriously
(@rahelab) reported
from
Camberwell, England
Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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Darren Woods
(@spinneywoods) reported
from
Croydon, England
@ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age
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El Ceprino
(@pyoulou) reported
from
Croydon, England
@ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?
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Shane Collins
(@shanecollinsman) reported
from
Islington, England
What is the point of having lots of data if your coverage is so bad in LONDON 🤮 @ThreeUK
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Jo Higson MA
(@Jo_Higson) reported
from
Hillingdon, England
@ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?
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Oliver Collett
(@olicollett) reported
from
Ealing, England
Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges
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Matty
(@Hempomatt) reported
from
Wandsworth, England
I wish @ThreeUK would have told me they have terrible coverage in Clapham
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Mark A. Keller
(@MarkAlexKeller) reported
from
Hillingdon, England
@ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.
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Sarah
(@eatsruns) reported
from
Tottenham, England
Had to stand on my doorstep in my shortie pyjamas this morning helping my learning disabled neighbour pay her @ThreeUK bill, because the man said he'd cut her off rather than wait until her support worker can help. She hadn't paid because she's just spent two weeks in hospital.
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jac
(@JackieWarner13) reported
from
Lambeth, England
Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.
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Coffee
(@QuantumCaza) reported
from
Islington, England
@ThreeUK please fix your connection man it’s so bad
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Matty
(@Hempomatt) reported
from
Croydon, England
Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere
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Richard Crossan
(@crossan_richard) reported
from
Camberwell, England
@ThreeUKSupport Doesn't work on the Northern Line between Borough and Archway - no idea beyond that. Been working fine for years and stopped mid last week.
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Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
I’ve had enough of @threeuk **** signal
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Matty
(@Hempomatt) reported
from
Croydon, England
Why do you @ThreeUK tell there was good network coverage in Croydon ???
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Venkatesh Naidu
(@s_0_u_l) reported
from
Hounslow, England
@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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KoziK
(@PszemeKozik) reported
@ThreeUKSupport 18th Jan he has lost signal on his phone. When he tried to ring his number from another device Vodafone voice mail rather than three voice mail was activated.
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KoziK
(@PszemeKozik) reported
@ThreeUKSupport 2/2 trying toget it back, but all your customer service is doing instead of helping him is transfering from one dept. to another. Complaint form has been filled. Dear @coinbase community. If you want your assets to be safe, do not link your accounts with @ThreeUK
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gemma hamilton
(@dallama) reported
@ThreeUKSupport Being insulted and lied to to get hardly anywhere. Your customer service needs reviewing. I also spent 30 mins on the phone in December on this same issue.
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Aleasha Marland
(@akcherrybomb) reported
@ThreeUK @ThreeUKSupport please can someone contact me. Issue with an upgrade, calling twice, on hold for ages, both times cut off, finally got through - told me would be resolved and isn't. 🌟🌟🌟URGENT!!! 🌟🌟🌟
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gemma hamilton
(@dallama) reported
@ThreeUKSupport I ended up spending 3 hours on webchat, 7 agents, 5 departments, and was treated appallingly. And the issue still isn't resolved. Thought it was but its not and honestly I feel like I need to lodge a formal complaint and speak to someone to resolve it now. Horrible experience.
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lenorLavish
(@LavishLenor) reported
@EE Hi I’ve had a new Direct Debit come through but it’s for @iDMobileIreland which uses @ThreeUK network. Is this you? My bank tell me that there is no amount £ listed.
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Beatlesfan
(@EnglishmanAbrod) reported
@Three_Is_Broken @ThreeUK They're the worst network I've ever used and they just put their prices up. I'd rather pay O2 or even giffgaff (if they're still going) than pay for another month with @ThreeUK
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@ThreeUK your service and customer service team are a disgrace. Never known such a poor service.
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KoziK
(@PszemeKozik) reported
@ThreeUKSupport #BTCsecurity #BTC unbeliveable lack of support and professionalism from your site. My friend's tel number was #Hacked and transfered by your customer service operator and he lost access to all his verification codes loosing all his assets. 3 days he is 1/2
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Jessica Brierton
(@JessicaBrierto1) reported
@ThreeUK I am absolutely drained by your horrific customer service. I returned a handset to you which you claimed I didn’t return. Then when I provided you with tracking details which shows the phone as delivered your team say they need 72hrs??? This was 3 weeks ago!!!!