3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Islington, London, Hackney, Paddington, City of London, Wembley, Mitcham, City of Westminster, Hammersmith, Edgware, Epsom, Harringay, Kensington, Fulham and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUK your live chat service makes want to chew my own arm off and slap myself with it. A carrier pigeon would prove far more entertaining and fruitful. Meh.
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Josh Hepple
(@JoshuaHepple) reported
from
Lambeth, England
@ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Paxton Road 180🎯
(@PaxtonRoadUpper) reported
from
Wandsworth, England
@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks
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Jenny Chu
(@Jenny_Chu_) reported
from
Islington, England
@ThreeUKSupport 5g service out for 48 hours and counting in EC1 when will this get fixed? This is unacceptable, I’ve never had an outage this long before. Will you be crediting my account for the disruption?
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👣🎷बैन डौन्नल्ली
(@saxbend) reported
from
Ealing, England
I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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محمد عمر أحمد عرمان
(@Moham688) reported
from
Islington, England
@ArgosHelpers @Argos_Online Dear Sir or madam This is ridiculous disgusting Shamed by Argos I'm trying to to speack to one of the customer service over the phone holding time over 25 minutes to speack to customer service. My provider @ThreeUK will charge me trouble the price
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport I am having to pay extortionate direct debit which I can’t afford and no one is helping me. Three is the worst company
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Proindia
(@Proindia6) reported
from
Hillingdon, England
@ThreeUK why I am not getting full coverage in my house ..West London Hayes.. its shame on 5g network..not even 2g internet
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Jacob
(@OhHeyJacob) reported
from
Hammersmith, England
@ThreeUKSupport Live in Fulham SW6 and have had zero signal since last night. Website says there's an issue but now I'm worried it's my phone. What's happening and when will it be fixed? Thanks
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.
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Red Beard
(@Nickjames820) reported
from
Paddington, England
Right on time @ThreeUK @ThreeUKSupport the usual daily turn off of data services. It’s like clockwork. You’re a absolute joke of a company. Can no longer even provide the 0.65mbs service! Suppose turning it completely off makes no difference.
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport Well, supportive Mark. It may be too late. I may forever be the pigeon girl with one arm and a slapped face. As if dating life isn’t hard enough. On the plus side. Turns out arm tartare works a treat with hot sauce. Who knew?
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Deveena R
(@deveena_r) reported
from
Brentford, England
@ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport whenever I phone three they do not help. Taking my money all the time
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Adem
(@adem_andress) reported
from
Wandsworth, England
Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Belle
(@BelleWilliamsSJ) reported
@ThreeUKSupport Hi, i spoke to someone over the phone who said my number would be transferred on the 6th and to contact three if there were any issues
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Dan Nathan
(@dmnathan) reported
@ThreeUKSupport First issue not resolved from September, the one since yesterday: can’t receive calls or sms
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Gem Boileau
(@gemmaboileau) reported
@ThreeUK network in my area. Spelling typo
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Mark Childs
(@MarkChilds1980) reported
@ThreeUKSupport Auto-renew doesn’t seem to have happened again. Something needs changing to fix this.
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Steve Leo Jordan 🥁🏹
(@stevenleojordan) reported
@ThreeUK having trouble today topping up. Can’t via internet or phone. Why?
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Anthony Murphy
(@anthony_murphy1) reported
from
Bury, England
@ThreeUK maybe you social people can help as Tech Support couldn't. What's the difference between the 4G hub and the 4G+ hub for your home broadband? Also, why do you need a different set of masts to run the home broadband as opposed to standard phones? 🤔
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izzy
(@izzy70233103) reported
@ThreeUK I have just submitted a complaint and I suggest you respond ASAFP. Your awful service is restricting my ability to receive 2FA texts, and therefore my ability to access sums of money I need right now, as well as PAY MY TAXES before the deadline. Utter shite.
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Lee
(@Hulk_smash_uk) reported
@ThreeUKSupport Neema on live chat and nowaz on the phone. Tbh after wasting almost an hour on both I just hung up and contacted Ofcom. Took neema 25 minutes just to check my details. The customer service is so bad it’s a joke. Then nowaz just started saying about supply issues again
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Anna🌹
(@Annam0ore) reported
@ThreeUKSupport One of your staff (that was very difficult to get in contact with). This is not made clear and is extremely misleading to have an option to save and then deleting it anyway. I will be changing providers at my earliest convenience as this as caused so much more hurt for me. Awful.
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Dan Nathan
(@dmnathan) reported
@ThreeUKSupport Your support team isn’t helping. PAYG customer