3 (Three) outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent 3 (Three) outage reports came from the following cities: Southall, Wandsworth, Hammersmith, Hounslow, Ealing, and Kensington.

City	Problem Type	Report Time
Southall	Internet	2 days ago
Wandsworth	Internet	3 days ago
Southall	Internet	6 days ago
Hammersmith	Internet	8 days ago
Hammersmith	Internet	8 days ago
Hounslow	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  chris crowley (@SW19lunchie) reported 2 minutes ago from Merton, England

  Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience

• 
  Roses Finds (@Roses_Finds) reported 3 minutes ago from Wandsworth, England

  @ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account

• 
  Chris Hampson (@chrishampson) reported 5 minutes ago from Wandsworth, England

  @ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

• 
  Alex J Wood 🎨 🇪🇺 (@al3xjw) reported 5 minutes ago from Kensington, England

  @ThreeUKSupport @ThreeUK why is the signal so bad in London and Kent. Terrible. No reception or internet in so many places and so slow. Terrible service and no free roaming soon too. #fail #threepoorinternet #threeuk

• 
  Craigy B (@CraigyBEsq) reported 10 minutes ago from Wandsworth, England

  @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

• 
  Elena Larkin (@ELarkin25) reported 11 minutes ago from Richmond, England

  @ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService

• 
  Jade Sharp (@jadesharp1992) reported 19 minutes ago from Hounslow, England

  @ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.

• 
  Kevin Hogarth (@KevinHogarth) reported 23 minutes ago from Ealing, England

  @ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles

• 
  Jason Ford (@jasonford1988) reported 24 minutes ago from Kingston upon Thames, England

  @Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.

• 
  James Street (@JamesPhizKFC) reported 25 minutes ago from Kingston upon Thames, England

  @ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !

• 
  Ellie (@EllieMB1) reported 27 minutes ago from Wandsworth, England

  @ThreeUK is there an outage as suddenly phone has stopped working

• 
  Gregory Mumford (@gsmumford) reported 38 minutes ago from Wandsworth, England

  @ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you

• 
  Ian Moy (@Monkster1978) reported 40 minutes ago from Worcester Park, England

  Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob

• 
  Luke (@Lu_uke) reported 45 minutes ago from Merton, England

  @ThreeUKSupport Oooo that’s the point, I live in CR42BA and it is terrible here. I work in SM45JD and, I don’t have words to describe how bad it is there. My husband was #O2 and I asked him to come to @ThreeUK he is complaining and saying it has been his worst decision ever to 📱

• 
  Miserable Kingston (@miserablekings) reported 47 minutes ago from Kingston upon Thames, England

  @cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...

• 
  Roses Finds (@Roses_Finds) reported 47 minutes ago from Wandsworth, England

  Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace

• 
  Luke (@Lu_uke) reported 51 minutes ago from Merton, England

  @ThreeUKSupport My phone is iPhone 11 Pro Max and my husband is the iPhone X max. Both of them with the same problem. Cmon, I’m regretting to made that contract with you guys!

• 
  James Barnham (@JWBarnham) reported 53 minutes ago from Wandsworth, England

  @ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.

• 
  richard (@rikscha_) reported 57 minutes ago from Kingston upon Thames, England

  @ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.

• 
  Jade Sharp (@jadesharp1992) reported 59 minutes ago from Hounslow, England

  @ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynette Cone (@Lynette_C) reported 4 minutes ago

  @ThreeUK No advance notice of systems being down ALL WEEKEND, (can't even see an X post about it) so I'm now unable to purchase a Go Roam pass before I leave the UK on holiday. Not a happy Three customer.

• 
  Mark Bush (@mjb8028) reported 5 minutes ago

  @ThreeUK issue with new phone order and not getting anywhere with the live chat. Was ordered earlier in the week with the “Saturday All Day” extra charge however it turns out it was apparently attempted delivery on Thursday and Friday this week. You aren’t taking any

• 
  Álvaro Pétrus (@AcgbPetrus) reported 5 minutes ago

  @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

• 
  Debbie Todd (@debtodd) reported 6 minutes ago

  @LadyOfLondonx @ThreeUK After 20+ years of being with Three, since joining Vodafone, they have gone downhill MASSIVELY I would Not recommend anyone to join three network.Unfortunately 2 years ago i convinced my husband to leave EE to join Three,worst mistake

• 
  backprints️‍⚧️ (@backprints) reported 7 minutes ago

  sorry I'll take it back because the issue is with the @ThreeUK I'm using the ZTE 5G Router is absolutely trash please EVERYONE AVOID using it, the amount of stress and issues ive been having with it is unbelievable, now with the Vodafone merge my bandwidth has dropped too. Awful

• 
  Marc (@Marc_imms) reported 7 minutes ago

  @ThreeUK can anyone help me I’ve. Called customer service they told me to ask in store, the young girl in store couldn’t help my app doesn’t work I ope. The app sign in It says welcome Marc account closed the store checked my account is still active, I can’t view bills .

• 
  Matt Stannard (@mattstannard) reported 7 minutes ago

  @ThreeUK - are there any outages in the Ipswich area? Zero 5G service on my phone, and as seems to be the norm across Suffolk the 4G service is flakier than snow. Does the hot weather prevent 4G/5G signals working as well?

• 
  Aston (@4ston420) reported 11 minutes ago

  @skunkcityseeds @ThreeUK Exactly that! 💯 I done the same thing i tried a few different networks so far O2 has been pretty good for me but lately maybe the last month every so often still have signal troubles..

• 
  woodland246 (@woodland246) reported 11 minutes ago

  @CBTwizard @MartinSLewis @ThreeUK Can you cancel the contract? For online/phone (distance) sales of mobile contracts, the cooling-off period is 14 days. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 apply, but some companies allow a longer period.

• 
  jimmy (@jimmysunny85) reported 12 minutes ago

  @ThreeUK sold me a dodgey phone that now the battery swells and has basically become a bomb! I have told them this since August 2025 so nearly a year and they taking zero responsibility!! This is the customer service they provide as long as you pay them all is well!! Stay clear