3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Paddington, City of London, London, Hackney, Wembley, Mitcham, City of Westminster, Hammersmith, Edgware, Epsom, Harringay, Kensington, Fulham, Southwark and Southall.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Phoebe Morgan
(@Phoebe_A_Morgan) reported
from
Islington, England
@katie_khan @ThreeUK I know I’m not even a 3 customer though! But I’m going to switch 😊
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUKSupport Further more the ability to make contact with you has been a joke! But when you want to make contact with me demanding money, there’s no stopping you! I can’t even check my outstanding account balance through your phone number never mind speak to someone!
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUKSupport I would bet my life on it that you can’t help! This has been ongoing for over 2 months! There was a ridiculous charge on my iPad sim only data. I know for a fact that it was wrong but your people are insisting it was correct! I have to pay!
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Elena Larkin
(@ELarkin25) reported
from
Richmond, England
@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@kevbryan12 @ThreeUKSupport It’s that entire Facebook discussion spanning back a few years. In early 2020 they confirmed they were testing eSIM support, but their responses suggest that eSIM support will not include support for Apple Watch.
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Benoit Berthe Siward
(@TheSiward) reported
from
Lambeth, England
@ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK That’s great. You’ve even given new phones to non 3 customers. Now how about answering the concerns of customers that have been with you years and are having issues with your network since October.
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
I’m still lost for words at how pathetic @ThreeUK @ThreeUKSupport are! Not only do they over charge you and refuse to admit error, their customer service in just nonexistent! #three #mobilephone #phonecompanies
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Olu!
(@olumontreal) reported
from
Hackney, England
@Threeuk since this lockdown my signal and my calls have been dead slow and cutting off all the time not impressed 🙁
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Carmen Williams
(@CarmenW16954852) reported
from
Wandsworth, England
@ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
Anyone thinking of changing/switching mobile phone companies, what ever you DON’T even think about going to @ThreeUK @ThreeUKSupport! Utterly, utterly terrible company! I so regret the day I ever considered them. Please learn from my mistake! #Three #mobilephones
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @gid1975 News to me as a Three customer and NHS worker.
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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alittlePsYco
(@andrelereveur) reported
from
Hammersmith, England
@ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER
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Jo Brianti
(@JBrianti) reported
from
Ealing, England
@ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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gianluca giorgi
(@hal7474) reported
from
Tottenham, England
@ThreeUK @ThreeUKSupport still with no services after 20 hours. In this time in this conditions. You are the worst!
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUKSupport Anyway I’ve closed down my account with @ThreeUK now and I regret the day I even considered joining them!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mandy Morrow
(@toucan2) reported
@ThreeUKSupport Is there a problem with 3 in my area tonight? I have tried rebooting but it keeps dropping out and the computer wont load... frustrating beyond belief
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Just Another Tweet
(@nerdcottagecore) reported
@ThreeUK 4G+ broadband has been ridiculously slow the last few days. What's going on?
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bry
(@MclaineRyan) reported
@ThreeUK you are the shittest phone service why ******** i chose you over EE is a mystery
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
@ThreeUKSupport hi guys, haven't yet received any confirmation of a number being transferred to your network - are you able to look at your systems to check the progress if I give you the number transferring and the 3 number being replaced?
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JB
(@Jimmbobs) reported
@ThreeUK @ThreeUKSupport is there a problem at the moment with the mobile network? Cant seem to get any data at all unless i use WiFi. No data or signal at all. And all i ever get is H or H! instead of anything else. 🥺
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RGP
(@RGP250716) reported
@ThreeUKSupport signal has been poor for well over a month now, whilst I am happy to get a discount of my bill I really should just cancel the contract as there’s simply not a decent signal in my area. Your advert claims to cover 99% of the uk, that’s got to be a fabrication
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🟣Melody Maker
(@niaorea) reported
@ThreeUKSupport Sorry for the late reply had no WiFi. So basically I’m now I’m west london same issue. I get a recorded message saying it’s not possible to connect ur call
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cha cacha
(@Chacacha) reported
@ThreeUK what’s going on?? I’m on unlimited everything. I’m trying to do an important phone call to Switzerland. All what I get is a robot telling me I’ve reach my credit limit. Bleeding hell. Never phone anyone this month. Sorted out.
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Kat
(@katrinamay1989) reported
@ThreeUKSupport any idea when your getting the iPhone 12 mini in purple back in stock? I’m looking to join your network…
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Philip McCann BA (Hons)
(@philip_mccann) reported
@DivinityV12 @ThreeUK What you mean you live in an area that Three have 5G. Wow now be greatful. Don’t forget three is rolling out the “Fastest Network “ at the slowest speed. Even on 4G I can walk to my local bus stop faster that the speed they have