3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 01/19/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Hackney, Southwark, London, Hammersmith, Paddington, Edgware, City of Westminster, Epsom, Croydon, Kensington, Islington, City of London, Waltham Forest, Kingston upon Thames and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomSouthwark Internet
United KingdomLondon Total Blackout
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

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3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • ViceDirect Vice Direct (@ViceDirect) reported from City of London, England

    @ThreeUK I can't get into my online account, can't reset the password because your servers don't work and can't contact anyone to sort this issue, I say **** ALL THIS COVID 19 SOCIAL DISTANCING AND GET WORKERS BACK INTO THIER OFFICES

  • CameronScarlett 𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @ThreeUKSupport check DM’s please. Need help retrieving an important saved voicemail message cc: @ThreeUK

  • stormhasgone Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    Definitely changing from @ThreeUK when my contract ends. My 4G barely ever works on my bus to work despite having full signal. I complain to them and they’re like “oh you could upgrade early and maybe that will give you better service” like ???

  • Muswell_Ben Ben Weaver (@Muswell_Ben) reported from Tottenham, England

    Congratulations to @ThreeUK @ThreeUKSupport! @ScottishPower has achieved the impossible and knocked you off the no1 spot as the worst, most inept company I have had the misfortune to encounter in my 46 years of being alive!#scottishpower #terriblecompanies #badbusinesses

  • Richard49935707 Richard Alfred Palmer (@Richard49935707) reported from Harrow Weald, England

    @ThreeUK what are going to do about your pathetic signal I’m getting all the time ? 🤨

  • stormhasgone Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    @ThreeUKSupport Yes I believe so. Ref 29475125. They offered 50% off early upgrade but I declined. And they applied a £35 credit to my account, which is better than nothing but doesn’t make up for 2 years of intermittent service

  • stormhasgone Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    @ThreeUKSupport I accepted the credit but no idea if that closed the complaint or not

  • mdighe Massimo Dighe 🇪🇺 (@mdighe) reported from Paddington, England

    @ThreeUK Hi, I bought online a sim a week ago but I haven’t received anything.The phone number on the mail is closed,the chat is not working and there’s no way to contact you. In the meantime I’m paying my monthly fee. How can I check where my sim is?Can I collect from a store?

  • stormhasgone Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    @ThreeUKSupport Hi Chris, I spoke to Sana on live chat who has checked all this for me and noted congestion at E10 7NE with improvements being made by 4/10. However I’ve gone almost 2 years with this issue and am not willing to pay any more money

  • snkhan Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @three_broadband Are you guys shutting down? I’ve been told my Broadband will cease in October and to move over to @ThreeUK. Will I get the same 5G speeds?

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Ealing, England

    @bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈

  • mikewooduk Mike Wood (@mikewooduk) reported from Spelthorne District, England

    @ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...

  • CIPerrin Chris Perrin (@CIPerrin) reported from Camberwell, England

    @SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??

  • samanthagsmo 𝑆𝑎𝑚𝑎𝑛𝑡ℎ𝑎 𝐺𝑒𝑒 𝑆𝑎𝑛 𝑀𝑜 (@samanthagsmo) reported from Wandsworth, England

    @ThreeUKSupport We rang up three back in late July to cancel. We also sent all the equipment back as per the letter we received. Then a few weeks ago we received a letter again we owe money to three, despite cancelling. We rang up again and paid it, which thinking about it we didn’t have to...

  • rikscha_ richard (@rikscha_) reported from Kingston upon Thames, England

    @ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.

  • snkhan Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @three_broadband @ThreeUK Is it fair to say that once it does, I’ll get exactly the same speeds as I get today? I’m just so confused by this approach, why not just keep things as they are? Totally perplexing from a customer perspective.

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • gms_12 GS (@gms_12) reported

    @ThreeUK is 07446 661566 a real customer service number ? I have received a call from this number trying to sell a new phone contract.

  • jason32501062 jason (@jason32501062) reported

    @PastdueCredit 2/2 mins again I put the phone down after 1.23 mins I’m on the phone now for a third time it’s befn 15 mins so far anyway in between phone attempts you send me a snotty text saying I havnt tried to resolve i notified @ThreeUK that I had a heart attack

  • EV_Chief Andi (@EV_Chief) reported

    @ThreeUKSupport Let’s hope I can use my sim in the Iphone14 or I’ll cancel as you provide a service then

  • cask_uk Cask (@cask_uk) reported

    4 months of calling @ThreeUK and their @ThreeUKSupport in India and I've finally received my refund for the upfront cost of a phone I never received and contract I cancelled. Most shocking part? An agent told me "we do not owe you any money, it has been offset against your bill"

  • LoftytheRogue Joseph Lofthouse (@LoftytheRogue) reported

    @ThreeUKSupport I’m still actually a three customer. You just have systems that can’t cope with more than one contract on one login, so I had to faff about with logging out and in every time I needed to pay my bill in the first place. Sort it out!

  • mghtymax Mghtymax (@mghtymax) reported

    @ThreeUKSupport @2balint This isn't helpful. If you are allowing customers to buy an iPhone 14, they need to first have the confirmation that you support eSIM...otherwise the iPhone 14 that they just purchased will be useless on your network

  • purgetheprism alfio (@purgetheprism) reported

    @ThreeUK Can someone please help me figure out why my signal is so poor? Literally switched yesterday and it's already really hard to use my mobile whilst on the go. Already thinking of leaving you and it hasn't even been a full day yet

  • f1lover75 Evonne O (@f1lover75) reported

    @ThreeUKSupport When the network outrage where I live will be sorted]? This has been happening since Tuesday. Answer my DM.

  • mghtymax Mghtymax (@mghtymax) reported

    @ThreeUK How will customers be able to pre-order an iPhone 14 through Three if you don't support eSIM yet? iPhone 14 models have no physical SIM tray

  • EragonUK Eragon (@EragonUK) reported

    Never use ThreeUK phone service. I've been trying to cancel a contract for more than a year and they keep charging me. Multiple customer service calls and chats over an hour. They promised refunds/cancels and I always get new letters demanding payment. The worst experience.