3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Kensington, City of London, Sutton, Southall, Southwark, Muswell Hill, Hackney, Hammersmith, Ealing, Fulham, Islington, Croydon and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Kensington |
Phone | |
| City of Westminster |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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The Hills Have Reyes
(@reyes) reported
from
Camden Town, England
@StopFundingHate @ThreeUK Don’t be ***** @ThreeUK. From a customer.
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gianluca giorgi
(@hal7474) reported
from
Tottenham, England
@ThreeUKSupport I thought it was yesterday... basically I have the same problems since May. thanks again!
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Martin Walker
(@MartinWWalker) reported
from
Kingston upon Thames, England
@ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@CycleMummy @vintageshimano @PompeyCyclist @ThreeUK That's pretty appalling customer service and any decent service provider should write that off and not bill you for it. But if it was a service that you received they are technically allowed to charge you for it. If you didn't receive it then they are not
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Sunny T
(@Sunny_88_) reported
from
Ealing, England
@ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.
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Joseph Joester
(@yhwhynot) reported
from
Brentford, England
OK my phone network is finally back, ****** pricks the lot of you @ThreeUK
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will jennings
(@willjennings80) reported
from
Lambeth, England
@respros @ThreeUKSupport Yeah. They said a few days ago there were issues, not heard anything since but mine keeps dropping also.
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport It was due to your network being down which you know about
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Martin Walker
(@MartinWWalker) reported
from
Harrow Weald, England
@ThreeUKSupport I've turned it off, and put it on airplane mode. Still not working
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@vintageshimano @CycleMummy @PompeyCyclist @ThreeUK Sadly they can add missing charges to the period that the original invoice covered and either raise a credit note and rebill that period or issue an additional invoice for the missing charge.
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Nick Szewciw
(@Touring_Tech) reported
from
Hillingdon, England
@ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.
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Josh
(@joshmarston92) reported
from
Lambeth, England
@ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫
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Alexey
(@resoai) reported
from
Camden Town, England
@ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Niall O'Malley
(@niallomalley) reported
from
Kingston upon Thames, England
@ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
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Tim English
(@mrtimenglish) reported
from
Ealing, England
@ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job
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anam🍂🍁
(@akok9618) reported
from
Watford, England
@ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Stas Kulesh 🥝
(@stas_kulesh) reported
@ThreeUKSupport Apparently it is possible to cancel today to avoid the next charge, but not possible to do a refund. Not ideal, but it is what it is. Clearly the parting ways should be as easy as signing up. I’m sure you agree Mark. Will follow up in 15 days anyways.
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Sparky
(@sparkylev) reported
@ThreeUKSupport Having to pay for data passport in Spain, can use data even though I have plenty left. Customer service people in chat just dissappear when they can't sort it
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John Reynolds
(@sillypaka) reported
@ThreeUKSupport Hi, Yes, I have to make check in and chat support calls and often have to call back a second or third time. On my Vodafone sim, 141 is supported but on 3 I have fiddle around in every call
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David forsyth
(@Davidjforsyth) reported
@ThreeUKSupport Can I get a link to raise a complaint - I can't find one on the three home page
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Lara Parizotto 🇧🇷🇬🇧🇪🇺
(@LaraCParizotto) reported
@ThreeUKSupport W4 and W12 area. I've complained in the chat over 10 times and no solutions. My grandmother on the same plan is having the same problems. No improvements made since. Want to leave but told I have to pay a fee. I'm not getting any service for what I am paying
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Stas Kulesh 🥝
(@stas_kulesh) reported
Hey @threeuk we left UK about a month ago and trying to leave Three as well (no need for a UK number in New Zealand). I’ve just been charged for the upcoming month via Direct Debit. I was hoping there is a way to just close my account. STAC and PAC stuff is confusing. Any help?
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Grace Withnall
(@GoWithItAll) reported
@ThreeUKSupport That I have to wait for the final bill, but the final bill date moves every time I talk to three and since being promised a refund of £79 for an upfront cost I've been charged £65 more for a phone and contract I never received
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Stas Kulesh 🥝
(@stas_kulesh) reported
@ThreeUKSupport It was cancelled on chat. No refund for this month though. The complaint case will remain open until I get the final confirmation that the contract has ended and my personal data has been deleted from Three’s servers. Will check back in 15 days from now. Ta
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🦇🎃 ChaosWraith25 🎃🦇
(@ChaosWraith25) reported
@ThreeUK hi, so i need help about data protection and live chat won't help and when i call 333 it tells me to go to live chat 🙄😒 how can i speak to a hooman, preferably one not reading a script?
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Gabi
(@Gabi_Kaur) reported
@ThreeUK @ThreeUKSupport is the WORST for Customer Seevices.