3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Mitcham, City of Westminster, Hammersmith, Edgware, Epsom, Hackney, Harringay, Kensington, Fulham, Southwark, Southall, Croydon, Wandsworth and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of Westminster |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Edgware |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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glosuk68
(@glosuk68) reported
from
Hackney, England
@ThreeUKSupport This number on your network is being used by accident claims spammers: 07462 074761.
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Neil A.Evans
(@NeilEvansRocks) reported
from
Camberwell, England
@8lettersuk @ThreeUK I cancelled Three after being properly evangelical about them for years: two issues bugged me they seem to rely on other people’s cells in central London many of which have long term faults and issues with billing, not being able to streamline the couple of accounts billing dates
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The Fed
(@FedPoulton) reported
from
Wandsworth, England
@ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.
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Matty
(@Scott9M) reported
from
Camden Town, England
@ThreeUKSupport I keep getting calls from Belarus, never been there in my life
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Justin Fyles
(@justifyles) reported
from
Hackney, England
@ThreeUKSupport E8 goes in and out, and whenever I am near tall buildings, the signal also goes in and out :(
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The Fed
(@FedPoulton) reported
from
Hammersmith, England
@ThreeUKSupport Fyi where I live in Streatham High Road I have no problems. Greyhound Lane is where my brother lives phone calls are problematic internet access is virtually non-existent
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ZARA
(@zaradjiabouti) reported
from
Camberwell, England
On the phone with @ThreeUK complaining about the service like every other day... I’m tired of this!!!
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Sarah
(@fuckinmoood) reported
from
Camberwell, England
@ThreeUKSupport ITS STILL NOT WORKING TELL ME WHY
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mayur shah
(@13pms) reported
from
Brentford, England
@kellymariekirk @ThreeUK @ThreeUKSupport Happened to me 2 days ago When I spoke to 3 they said it was not them my address got changed as well took 2 hours to get through to them to stop the account now waiting for a new sim after 15 years am so upset with the service and time it took
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Lewis Chappell
(@chappell_lewis) reported
from
Camden Town, England
@ThreeUKSupport I have no signal, sim no longer works. Can you look into this pls
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Alejandro Patiño
(@Alealejandro328) reported
from
Croydon, England
@ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.
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BankerJase 🇬🇧🇪🇺🏳️🌈
(@BankerJase) reported
from
Camden Town, England
@PositiveLad @ThreeUK Vodaphone for me and their network is very good in the city
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Andee Byford
(@BobCratchitt) reported
from
City of London, England
@acameron78 @ThreeUKSupport I had the same issue in Mexico two weeks back. I am interested in why.
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unhappy_george
(@george_hut) reported
from
Islington, England
@ThreeUKSupport This is a day too late. Meanwhile because of poor internet reception to central #London (#kingscross, #embankment and my area #FinsburyPark) I am switching to a different provider at the end of this month when my contract expires so I can resolve this situation.
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Becky Foster
(@Becksibee) reported
from
Camden Town, England
Definitely looking to come of @ThreeUK I’m fed up of bad internet. I thought it was my area but been in London last two days, usually good here but it’s been horrible. Got full signal. It won’t even load to check my data. You cant even be on Wi-Fi that.
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Kevin Hogarth
(@KevinHogarth) reported
from
Camberwell, England
@ThreeUK Shockingly bad experience. Still owed >£100 from April for handset never received. Spoken to 6 Reps. Cut off twice. Waiting time c1hour. Always the wrong person. Groundhog Day. Promised repayment. Still waiting. I want my money back!
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
London, England
@ThreeUKSupport Nope. Had to hang up after waiting for 15 mins
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Alex / A•F•S
(@afs_inc_) reported
from
Camden Town, England
Wow @ThreeUK apparently your network is good for data - not in London it’s not. What a JOKE!! 🤣🤬🤣🤬🤣
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unhappy_george
(@george_hut) reported
from
Islington, England
@ThreeUK full signal but nothing is loading in #FinsburyPark. No way to find which bus to take. Calling 333, verified and asked be verified again. Asking me my bank about no. No internet to visit my app. Just asking about the signal in the area. They couldn’t help me and hang up.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Grace C Roberts 😷🎄
(@GraceCRoberts) reported
@coedwiggle @ThreeUK Currently just 🤞 for functional! (I feel so bad getting a new one cos it isn't very green at all!)
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Paul 🔱#Sovereign 🇬🇧
(@LFCSovereign61) reported
@ThreeUKSupport And I’m still having trouble connecting to the App as I keep getting the message that the number is unrecognised.
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King (DeDeDe)
(@FlappyBerk) reported
@ThreeUKSupport No worries, I appreciate these things take time. Can you try CB7 4NT (nearby postcode with the same issue) please? I'm fine waiting, but if there's a rough ETA on your system I'll know whether I need to arrange a backup SIM with a different network. Thanks
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Paul Sharp
(@popkid75) reported
@ThreeUKSupport is there an issue with your systems? got a text message saying I'm close to spending limit (I shouldn't be) tried to log in to check, it said the password wasn't right (but it definitely was!) I tried to reset it but reset page gives 'my3auth.text.generic.error'?
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Mike Prevette
(@mikeprevette) reported
@ThreeUKSupport I have all the tracking info on the return, as do you customer support team. Have escalated it 5 times with them after each notice I've received. Each time they say they will look into it in 72hrs then nothing
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King (DeDeDe)
(@FlappyBerk) reported
@ThreeUKSupport The webpage says it's a nearby mast that's down so it's congested the working one that covers that postcode, as those who would have connected to the other mast are now connecting to it. The issue now is 4G and 3G are practically unusable.
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ASIF TANVIR
(@AsifTanvir) reported
@ThreeUKSupport Yep just received it, so let’s see how the replacement SIM works, 10 years Three customer and the last few months have been horrendous service with most important calls dropping such as medical calls, speaking with parents who are shielding...🙏
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Jastalavista
(@JasSinghBrar) reported
@ThreeUKSupport I’ve never even received a confirmation email of the order, or a text confirmation. Honestly, disgusted is an understatement when I’ve taken days off work because of this
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Thomas Attree 🌩
(@attree) reported
@evnsio @ThreeUK This is staggeringly poor customer service. This cannot be an uncommon customer journey. What has gone so wrong?
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Sarah Forrest
(@coedwiggle) reported
@GraceCRoberts @ThreeUK 1/ So I had same issue so bought one online as the wait on phone was insane. But after buying online they said I can't keep my number but also can't cancel the purchase (like 20 minutes later). So they @ThreeUK advised me to buy another one on the phone and just send 1st one back