3 (Three) Outage Report in Richmond, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Wandsworth, Ealing, City of Westminster, Woking, Harringay, Croydon, Hackney, Southwark, Hayes, Kensington, Hounslow, Waltham Forest, City of London and Islington.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Elodie Mescam
(@ElodieMescam) reported
from
Lambeth, England
@ThreeUKSupport My bills... I have been trying to resolve it for 2 weeks now, writting on twitter, going to the shop etc. I want a refund of the data outside my subscription because i never been warned that I was outside and want to cancel my data boost
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LondonLady11
(@LondonLady11) reported
from
Islington, England
@ThreeUK disgusting customer service from #threemobile I have spent too many hours just trying to get through to someone to cancel my data sim being thrown from one incompetent person to another and now in store having just the same experience over the phone!! Shameful service.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Are there data issues in NW3 @ThreeUK - seem to be
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Rana W U Rehman
(@rwurehman) reported
from
Wandsworth, England
@ThreeUKSupport no service since yesterday
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captain odair ♆
(@pauloajsilva) reported
from
Lambeth, England
I just can't wait to leave @ThreeUK! What a terrible service.
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Rana W U Rehman
(@rwurehman) reported
from
Wandsworth, England
@ThreeUKSupport no service whatsoever since yesterday on 3 different phones. No message or warning on web yesterday, but now says outage. Just ridiculous, I’ll be leaving very soon.
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Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@ThreeUKSupport You didnt understand my complains. 1) you have bad equipment that cant scan every type of documents. 2) your offices dont have access to edit user info. Thats why your offices are useless. You should fix this.
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ooshka waayne
(@DiniDinooo) reported
from
Brentford, England
The worse phone network to ever have is @ThreeUK even their customer service is disgusting can’t even solve my issues
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Nezuko (God forgive me)
(@feyi_cfc) reported
from
Croydon, England
@ThreeUK is such a crap network. I can’t even check how much my bill is for the month as my signal is absolutely AWFUL! What a waste! Absolutely awful network!!
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ooshka waayne
(@DiniDinooo) reported
from
Brentford, England
@ThreeUK is the most useless network provider ever
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Nicole Pretorius
(@nicolecancode) reported
from
Paddington, England
@ThreeUK is 9.45am,4 customers waiting to be served. Wait 20 mins to get help, NO REPLACEMENT SIMS in stock. 😳You have one job. No one on the online chat. Now paid £15 for a payasyougo sim as you can’t even give the customer credit.Get it together #endcontract
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Darren Stocking
(@DarrenStocking) reported
from
Lambeth, England
@ThreeUK and @NintendoUK it seems #Three5G service does not work at all with #nintendoswitchonline this is now a complete show stopper for me! Switch games that don't use the online service like #fortnite or #PaladinsGame work fine but this #NATTypeD issue cripples online!
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@ThreeUKSupport just to be clear, I did not receive any help from you!
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Mo Mo Jo
(@mo_rashid25) reported
from
Brentford, England
@ThreeUK @PedroClarke1 Congrats on being the first @ThreeUK, however your network in London is pants now. You defo have the cheapest plans but now I know there’s a reason for it.
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Oge bu ndu
(@NwaanyiOwerre) reported
from
Camden Town, England
Listen I’m ready to leave this nonsense network! @ThreeUK @ThreeUKSupport
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Jimmy #FBPE
(@Jimmyavenger) reported
from
Camden Town, England
@ThreeUKSupport Well fingers crossed it improves come wednesday, I’ve had issues for sometime on and off around here now
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LondonLady11
(@LondonLady11) reported
from
Islington, England
@ThreeUK have the absolute WORST customer services.. I will make sure none of my friends and family ever take out any mobile services with them if I can... shocked by just how very useless they are!!
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ooshka waayne
(@DiniDinooo) reported
from
Brentford, England
@ThreeUK are so useless worst network to be on can’t use it in central and yet you asked them to cap and they want to over charge you and cut your line ...
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PelhamB
(@PelhamB) reported
from
City of London, England
@ThreeUK I can’t even get your live chat to work your signal is so bad! This is the last straw. I want to leave now.
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Elodie Mescam
(@ElodieMescam) reported
from
Lambeth, England
@ThreeUKSupport I went to portugal but never receive a message that I will be outside my fata plan or whatever... so i don t understand! Can we fo something for it ... best
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nips & Pecs
(@JrJrb99) reported
@ThreeUK Can you recommend a big network? Because the @ThreeUK network is useless! I lost an entire day of work because your “little not big” network has been down for more than 12 hours!
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Ric Walsh
(@Ric_Walsh) reported
@ThreeUKSupport My wife ported her number from O2 to 3 the other week but she can’t send texts to certain contacts. APN settings have been reset, contacts & texts deleted and still has problems. Think this is a split port that needs resolving. Can you help please?
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Andy Ratcliffe
(@AndyRatcliffeUK) reported
@drew_wwwwd @ThreeUKSupport Indeed, no public status for this 14+ hr issue, which is affecting many across the country (see DownDetector). Has 3 been hit by ransomware, and doesn't want to admit it??
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Kere Dim
(@KereDim) reported
@ThreeUKSupport @St1ck0Butt3r It hasn't been resolved. I had the same issue yesterday and this morning. I have restarted my router twice already this morning.
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Kere Dim
(@KereDim) reported
@ThreeUKSupport @TaniaTells It hasn't. I have exactly the same issue
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Jordan Roberts
(@JordanR60802389) reported
@ThreeUKSupport full 5G Broadband not working. Paying £30 a month to look at Google chrome. Is this going to be fixed tonight?
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Zaylie
(@ZaylieLincoln38) reported
@ThreeUK I don't understand why I've been waiting over a month for my refund 🤔 every time I call staff are so helpful! But your system clearly let's you down.
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Phil Moss
(@philmoss5) reported
@ThreeUKSupport Hi! I’m in Gravesend, DA11, and haven’t had 4G broadband for over 12 hours. Do you have an estimate when this issue will be resolved? Thanks.
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Tania Hinds
(@TaniaTells) reported
@ThreeUKSupport hi, my 5G router is on and appears to be working and I can connect to the wifi network but it’s not connecting to the internet. Please can you help?
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Stuart Kane 🏳️🌈🏴
(@StuartKane19) reported
Anyone else have a Galaxy S21? Occasionally mine does this thing where the screen just dies and wont come back. The phone is one and connected to the network, but it wont respond to anything. @ThreeUK say it's a @SamsungUK issue, Samsung say it's not 🤷