3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 05/29/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (17%)

    Phone (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Croydon, Fulham, London, Southwark, Southall, Woking, Islington, Finchley, Hampstead, Feltham, Acton, Hackney, Ealing, Paddington and Chertsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomFulham Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomCroydon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • MartinWWalker Martin Walker (@MartinWWalker) reported from Harrow Weald, England

    @ThreeUKSupport I've turned it off, and put it on airplane mode. Still not working

  • yhwhynot Joseph Joester (@yhwhynot) reported from Brentford, England

    OK my phone network is finally back, ****** pricks the lot of you @ThreeUK

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    @ThreeUKSupport It was...yesterday. There was no network at all but I read you have had problems.

  • willjennings80 will jennings (@willjennings80) reported from Lambeth, England

    @respros @ThreeUKSupport Yeah. They said a few days ago there were issues, not heard anything since but mine keeps dropping also.

  • Mr1Elusive Mr  MovinSexi 🥃 Oct 18th (@Mr1Elusive) reported from Camden Town, England

    I wonder if @ThreeUK is going to give us some credit for this loss of service

  • akok9618 anam🍂🍁 (@akok9618) reported from Watford, England

    @ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service

  • Sunny_88_ Sunny T (@Sunny_88_) reported from Ealing, England

    @ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.

  • Touring_Tech Nick Szewciw (@Touring_Tech) reported from Hillingdon, England

    @ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.

  • ApostlesBarber1 ApostlesBarberShop (@ApostlesBarber1) reported from Merton, England

    @ThreeUK My mobile internet still not working past 24 hours! Been with out internet 😡

  • mrtimenglish Tim English (@mrtimenglish) reported from Ealing, England

    @ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job

  • resoai Alexey (@resoai) reported from Camden Town, England

    @ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.

  • ZanaMillen zae x (@ZanaMillen) reported from Hackney, England

    You what’s mad is that @ThreeUK had me ducked up today and my manager uses the network but his phon network is ok. Like I tried to send him a text saying I’d be late today and didn’t get till an hour after I was in

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport It was due to your network being down which you know about

  • MartinWWalker Martin Walker (@MartinWWalker) reported from Kingston upon Thames, England

    @ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly

  • kikejau Mr. Jau (@kikejau) reported from Camden Town, England

    What's going on @ThreeUK very poor data quality today.

  • niallomalley Niall O'Malley (@niallomalley) reported from Kingston upon Thames, England

    @ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @ThreeUK has provided the worst service i have ever experienced. Constant drop calls, no coverage and constant failed messages. Bye bye

  • hal7474 gianluca giorgi (@hal7474) reported from Tottenham, England

    @ThreeUKSupport I thought it was yesterday... basically I have the same problems since May. thanks again!

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

  • astravolemova A. Stravolemova (@astravolemova) reported from Kensington, England

    One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • monkey596 Scott Isaacs (@monkey596) reported

    @ThreeUKSupport Thank you for your response. 0BT is second half of postcode. Just back from shops, no apps would work when not on WiFi 😳 Have had very positive experience with 3 in the past but issues recently. Handset is iPhone 6

  • SamCowper2 Sam Cowper (@SamCowper2) reported

    @ThreeUK disappointing service from three, waiting in all morning for my new upgrade phone to arrive just to find out the call centre didn’t submit the order properly, now I have to take more time off work to wait in on Monday. Not good service three

  • NellyChristmas Nelly (@NellyChristmas) reported

    @ThreeUKSupport Any chance somebody could contact me about the dreadful coverage/service that my daughter in law is getting please? She’s tried speaking to people but got nowhere. Seems that @ThreeUK aren’t too fussed about a 17 year old girl travelling at night with no service.

  • ItsLakeiah #EndSARS (@ItsLakeiah) reported

    @ThreeUKSupport hello I can’t call the uk & I need help doing so

  • BabtistBarry Barry babtist (@BabtistBarry) reported

    @ThreeUKSupport Yes,it's congestion on the network and the infrastructure has been problematic for 2 weeks now. I live in an area with good coverage but am constantly unable to use the internet due to slow ping rate and slow data.

  • Lady_Re12 Re_Re (@Lady_Re12) reported

    @ThreeUKSupport your customer service is appalling! Why does it take over 2 hours to cancel a contract within time,

  • Dion_Kubicki Dion Kubicki (@Dion_Kubicki) reported

    @ThreeUKSupport That’s a big shame...are there any plans in the near future to support the cellular feature? Would have thought Three would want to keep up with other network providers. It’s quite disappointing to be fair being a Three customer myself

  • Siletman comrade boy (@Siletman) reported

    @ThreeUKSupport Even though you are the phone network of the glorious revolution Comrade, I needed to cancel my contract. Good news one of your fellow comrades did this yesterday. Vive la révolution

  • Zoellatron Zoë (@Zoellatron) reported

    Upgrading to a new phone from @ThreeUK online has been the worst experience of my life 🙃 DPD tracking tells me they’re sending the parcel back to three (with 0 delivery attempt) and three tells me it’s on it’s way and it’ll be here by 6pm. Guess we’ll see if it arrives late 🙄

  • maladjustable SPM (@maladjustable) reported

    @ThreeUKSupport your team keep trying to call me, and they have a terrible connection. That doesn't seem right for a phone company. And if it's my signal, then what am I even paying for at this point? Your coverage is terrible. I'm in London btw. So no excuses.