3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 02/09/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Southwark, London, Hayes, Kensington, City of Westminster, Woking, Hackney, Hounslow, Waltham Forest, City of London, Islington, Tower Hamlets, Croydon, Merton and Southall.

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City Problem Type Report Time
United KingdomSouthwark Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomHayes Wi-fi
United KingdomLondon Internet
United KingdomKensington Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    @ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately

  • sarahjrose Sarah Rose (@sarahjrose) reported from Croydon, England

    Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔

  • Jdunne9407uk John Dunne (@Jdunne9407uk) reported from Merton, England

    @ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months

  • Soldoutpromoter Lifestyle Connoisseur (@Soldoutpromoter) reported from Ealing, England

    What have you guys done to the network @ThreeUK this is unbearable

  • antoniodelafe Antonio de la Fe (@antoniodelafe) reported from Camberwell, England

    .@ThreeUKSupport I would like to know what is so wrong with data in your network. Often have only 3G and even when I have 4G reception data just doesn’t seem to work or works incredibly slow. I’m basically paying for data I can’t barely used or when used is unpractical …

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    @ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately

  • Nomaan00 Nomaan Ali (@Nomaan00) reported from Wandsworth, England

    @ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.

  • MattLCapon Matt Capon (@MattLCapon) reported from Camberwell, England

    @ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.

  • davidmoritz David Moritz (@davidmoritz) reported from Camberwell, England

    In the centre of London and have another day of terrible coverage from @ThreeUK.

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from City of London, England

    @midasreturns @Three_Is_Broken @ThreeUK It’s more. Since Tuesday it’s been like that. And when you call they can’t help you or give you any explanation. No word about why & what is happening @ThreeUKSupport @ThreeUK

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from City of London, England

    @ThreeUKSupport It happens everywhere. I need to be connected to WiFi if I want to do anything. Tried switching off my phone few times. Still have no connection & network is not working at all

  • zoeycol Zoe. (@zoeycol) reported from London, England

    @amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.

  • uksov Barry (@uksov) reported from Camberwell, England

    @ThreeUKSupport why is your 4G so bad in central London, London Bridge and St Pancras area I have to drop the phone to 3G to get any data, you promote 5G, but you haven’t mastered the basics yet, when is this going to be sorted #timetoswitch

  • OllyNewport Olly Newport (@OllyNewport) reported from Camberwell, England

    @alexodam @benjamin_cook @ThreeUK @Three_Is_Broken I already have unlimited everything for £20pm, it's the issue of speed and reliability, probably over subscribed

  • robbie_wallace bog off tories (@robbie_wallace) reported from Hackney, England

    @ThreeUKSupport Don’t mean to bang on here but now I don’t even get signal in dalston. Would really prefer that you took care of existing customers and fixed existing issues before moving onto new projects. No point in me having data in my plan that I can’t use

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Hillingdon, England

    priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account

  • keplerniko KeplerNiko (@keplerniko) reported from City of London, England

    @ThreeUKSupport Well that's nice to know I don't get any money back even though you're the one failing to uphold your end of the contract due to 'congestion.' Guess I'll have to find out if the ombudsman agrees. Yes - normally I got bumped to 3G automatically and even deliberately didn't help.

  • vickiearl_earl Victoria Earl (@vickiearl_earl) reported from Hillingdon, England

    @ThreeUK absolutely shocking service on the phone. Trying to cancel an upgrade! The man kept me on phone 35 minutes, unable to understand me or me him! Unable to confirm it was cancelled, told me to call back in 2 days! Blood pressure at boiling point

  • davidmoritz David Moritz (@davidmoritz) reported from Camberwell, England

    Well your customer service is like your service @ThreeUK. I’m off to @ee

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • wafaa_zz Wafaa (@wafaa_zz) reported

    @ThreeUK why is my 4G so slow even my #skybroadband is down.

  • jamesharvey1996 James (@jamesharvey1996) reported

    @ThreeUK have to be the worst phone company to go with!!

  • deafielisa Lisa Baldock MBE (@deafielisa) reported

    @ThreeUKSupport its so demoralising having to depend on hubby to make my call and being stick indoors on lockdown unable to use the service I pay for.

  • Balletstalker Jéan-Paul aka JP (@Balletstalker) reported

    @ThreeUKSupport hi 3 can you please confirm are you still running a mobile network or are you just charging people in the hope they will keep switching to a Wi-fi provider for the services you are meant to give and not notice you actually no longer provide the service ?

  • RoadmanEddie Roadman Eddie 🔪🩸✊🏿 (@RoadmanEddie) reported

    @annoyedsosigdog @EddieLongbridg3 @ThreeUKSupport What is your problem? You’ve commented out of your own free will just to be nasty. Grow up you weirdo

  • cmakeclean Andrew Davis (@cmakeclean) reported

    @ThreeUK I've been hung up on by your customer service team three times now. Please have someone call me.

  • CrownTheSword Jade 🏰 (@CrownTheSword) reported

    @johnoceallaigh @ThreeUK @ThreeUKSupport also having this problem and tried resetting sim etc. What do I do now?

  • WalterM29830888 Walter Mitty (@WalterM29830888) reported

    @ThreeUK disgusted with your signal check and cover and not being able to get a signal to complain. When I do get a signal I am asked to call from another number to discuss the one I have an issue with, tried a second phone and same message. I’m not a phone shop. 😢😤

  • CKDunn GIVE IT SOME ZAZZ (@CKDunn) reported

    @ThreeUKSupport Oh Kim, Kim, Kim. I have been in touch plenty of times about the horrendous signal problems but what do I expect from a tariff that I think still runs on two paper cups & some string. Thank you for trying to help, but all you can really do is kill me, to get me out of my contract

  • deafielisa Lisa Baldock MBE (@deafielisa) reported

    @ThreeUKSupport I just feel disappointed thats all that you make it hard for someone like me with hearing loss to get access to the right service and help