3 (Three)

3 (Three) Outage Report in Richmond, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Richmond, Greater London, England 03/13/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Mitcham, City of Westminster, Hammersmith, Edgware, Epsom, Hackney, Harringay, Kensington, Fulham, Southwark, Southall, Croydon, Wandsworth and City of London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomEdgware Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • BedTaker Deano (@BedTaker) reported from Richmond, England

    Found another place where @ThreeUK’s data signal is absolutely ****! Best coverage my arse!

  • razvan_radu_4u razvan radu (@razvan_radu_4u) reported from Hillingdon, England

    @threeuk you are a s**t network… more than a year since no or poor internet at Heathrow T3! SHAME!😡

  • ManUtd_BITW Ray Rajani (@ManUtd_BITW) reported from Harrow Weald, England

    @ThreeUKSupport got issues accessing the cineworld site via three+ app?

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from London, England

    @ThreeUKSupport So how do I avoid upgrading and remain a customer?

  • stuartITV Stuart Bonathan (@stuartITV) reported from Southwark, England

    🚨 🚨 So looks like @ThreeUK failed to issue the alert at 3pm. Lots of messages on twitter of others who didn't receive the sound or message. Anyone with a 3 phone actually receive it?

  • River_LondonSE 南東ロンドンに住む自由人 (@River_LondonSE) reported from Camberwell, England

    Hi @ThreeUK, someone seems to have opened an account using my company’s name and address. I have just received a confirmation letter of the Direct Debit set-up. Could you help? I can’t get through to your customer service!

  • r_condy Ryan (@r_condy) reported from Camden Town, England

    @ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.

  • KronosX81 X2 (@KronosX81) reported from London, England

    @ThreeUK wot the heck is going with the blasted network last few months it’s gone worser than it was 15years ago 😡😡😡😤😤 struggling to load a google page Stop paying filthy rich football clubs £50+m per year in sponsorships and focus on the network instead asap 😡😡

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from Camden Town, England

    @ThreeUK @ChelseaFCW @ChelseaFC Thanks for your help on that. Shame an alternative date couldn’t be arranged but unfortunately my surgery cannot be postponed.

  • JimboUK71 James Aubrey (@JimboUK71) reported from Sutton, England

    @ThreeUKSupport I’m out of contract now! After 17 years of substandard coverage, poor support I’m leaving. Not receiving the nationwide alert this afternoon, was the final straw!! 😡😡😡 I have my safety to think about!

  • JrRoss26 James Ross (@JrRoss26) reported from Islington, England

    @ThreeUKSupport I’ve had no service on my phone since this morning. Please advise ASAP.

  • GEECAM george campbell (@GEECAM) reported from Wandsworth, England

    @ThreeUK if your call center staff in India fail to answer your question, simply hang up and blame a poor reception issue!

  • KronosX81 X2 (@KronosX81) reported from London, England

    @ThreeUK I am supposed to be getting clear 5G signal and coverage but I am barely getting 3G 😡 no matter the area I may be in during the day. If you can’t cope with 5G networking stop offering it until you’re competent to do so as it’s a f’g disgrace. Charging fortunes for 💩.

  • MikeM5517 Mike🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦🇬🇧 (@MikeM5517) reported from Worcester Park, England

    @ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact

  • depak_sharma Deepak Sharma (@depak_sharma) reported from London, England

    Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.

  • Monkster1978 Ian Moy (@Monkster1978) reported from Worcester Park, England

    Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob

  • SaraSadEyedLady #KeepOurNHSPublic (@SaraSadEyedLady) reported from Camberwell, England

    @ThreeUKSupport I have contacted the complaint team. I’m waiting for a response.

  • r_condy Ryan (@r_condy) reported from Camden Town, England

    @ThreeUKSupport @ThreeUK are THE worst company I have ever had to deal with. Please do not use them 😭 absolutely horrific.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ispreview hey, so it looks like @ThreeUK have updated their codec for the voice calls, I think they are using Evs like EE? If you ring someone that is on Three, from any other network now, you get high quality calls! It’s great! :-)

  • forestschooling Stephen Simpson FSUK (@forestschooling) reported from Kingston upon Thames, England

    @ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • CesarAgudelo87 César Augusto Agudelo (@CesarAgudelo87) reported

    @ThreeUK Hope it will get better at central london as signal is quite bad…😔😔😔

  • andygrey14 Andy Grey (@andygrey14) reported

    @ThreeUKSupport I got a sim from you 14th May. I ported my number from sky. I was unable to recieve calls for at least 7 days. I put in a complaint via a 3 Store in Blackpool and have been waiting for a response. Your agent didnt have a clue

  • CJAbra Chris Abraham (@CJAbra) reported

    @ThreeUKSupport You have one of the worst coverages, with massive deadzones in and around even London and then want to stiff your few remaining customers by revoking your original USP. Good luck staying in business.

  • VonKrimp BellenderVonKrimp (@VonKrimp) reported

    Or maybe @ThreeUKSupport can help?

  • Rikita_Tikka Rikita Patel (@Rikita_Tikka) reported

    @ThreeUK Awful service in Surbiton for years and no explanation why.

  • richardwnewton Richard W Newton (@richardwnewton) reported

    Hi @ThreeUK - I’m not in the UK at the moment and my phone has No Service. I’m PAYG and topped up a few days ago but still no service. I can’t even receive a text to view my account online. I can’t access security codes for online banking or from Microsoft etc. Please help!

  • Polar_Steffan Steffan 🇺🇦 (@Polar_Steffan) reported

    @ThreeUK Turns out you’ve been overcharging me £43 a month for the last 6 months. In order to avoid this I apparently have to move to a contract with inferior terms? Terrible customer service, stealing money from your customers.

  • MakisN Makis AtShadwell (@MakisN) reported

    @ThreeUK And yet you walk through Soho and there's no network coverage at all. Zero.

  • scousemanblue Mark (@scousemanblue) reported

    @ThreeUK Maybe sort your 3G and 4G signals out in other areas would help….

  • snowyrich Richard Snowden (@snowyrich) reported

    @ThreeUKSupport Please please can someone help me, I'm on advance plan (aug 2020) I've not gone over 12gb of data and being charged for data in USA. The three rep on the phone is trying is trying negotiate how much I will accept for being charged for data!