3 (Three) Outage Report in Brentford, Greater London, England
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The latest reports from users having issues in Brentford come from postal codes TW8.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Brentford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Brentford, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, Fulham, London, Southwark, Southall, Woking, Islington, Finchley, Hampstead, Feltham, Acton, Hackney, Ealing, Paddington and Chertsey.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Internet | ||
Total Blackout | ||
Total Blackout | ||
Internet |
Community Discussion
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3 (Three) Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England
@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England
@ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?
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Sajid Nawaz Khan (@snkhan) reported from Islington, England
@ThreeUKSupport Just spent 20 minutes on the phone to your help. Really patronising advisor who kept saying “we just provide the SIM, we can’t comment on what speeds you’ll get”. He also said the previous advisor shouldn’t have said what speeds I could get in my postcode. What a shambles.
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Jason Bootle (@mrbootle) reported from Lambeth, England
@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?
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Red Beard (@Nickjames820) reported from Paddington, England
@ThreeUK Do they support 5g? Come to think of it do they support data at all on your network?
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Graeme (@Gcrobb) reported from Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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Brooke Colman (@TheRealBrookieC) reported from Wandsworth, England
@ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!
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karen (@karlea45) reported from Camberwell, England
@ThreeUKSupport whenever I phone three they do not help. Taking my money all the time
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Natalie Turner (@skippinginheels) reported from Camberwell, England
THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!
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Pikejump (@massimauri) reported from Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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Ranjan Mallya (@RanjanMallya) reported from Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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Sajid Nawaz Khan (@snkhan) reported from Islington, England
@three_broadband @NickHJBurley @ThreeUKSupport Don’t believe them — they said the same to me. I was getting 300Mbps and now can’t get 5G (they told me the same story about the network tool not being updated). Now barely getting 20Mbps on their 4G service, even though I’m on a 5G contract!
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Kevin Hogarth (@KevinHogarth) reported from Ealing, England
@ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles
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Jenny Chu (@Jenny_Chu_) reported from Islington, England
@ThreeUKSupport 5g service out for 48 hours and counting in EC1 when will this get fixed? This is unacceptable, I’ve never had an outage this long before. Will you be crediting my account for the disruption?
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karl matthews (@karlos437) reported from Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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Jonny Pearson (@jonny_pearson) reported from Lambeth, England
@ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!
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Sajid Nawaz Khan (@snkhan) reported from Islington, England
@ThreeUKSupport Any issues in EC1M? Not getting any internet at all.
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Chrissy Darling (@chrissydarling) reported from Hackney, England
@ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!
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mep (@Christi68369840) reported from Barnet, England
@KissFMUK @ThreeUK My iPhone 5 is broken & barely working 😔 #KISSiPhone12
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GG (@gg1613gon) reported from Islington, England
@ThreeUKSupport After trying online to cancel my contract (which didn’t work) on the 21st September I phoned you and after 25 minutes waiting finally spoke with you, asked to cancel the contract and was told it was cancelled.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Joel Harris (@joelharris07) reported
@ThreeUKSupport what is happening with broadband today ? Looks a DNS issue unable to get into any web address even though WiFi looks fine. Please update ASAP
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Phil Lindley (@PhilLindley1) reported
@ThreeUKSupport @puddletash 4G Broadband, it’s been not good at all. Where are the service updates Three?
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Michael owens (@Michael68292583) reported
@ThreeUK currently having a terrible experience with the 3's customer service, firstly i had a debt which they squashed due to me paying back but also struggling for money. Then take £131 out of my bank two weeks ago and am still awaiting a refund in the cost-of-living crisis.👍
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WK (@wilfk4) reported
@puddletash @ThreeUKSupport I’ve got the same issue but a basic vpn is bypassing the block
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Ted (@ASCmotorschool) reported
@ThreeUK Your service is useless (voicemail notification & messages lost), you employ incompetents who can’t understand basic English. How can you possibly expect to maintain a business in this way?
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Gary Forsyth (@coachgazz11) reported
@ThreeUK disgusting how bad customer service and sales has went down hill worst customer service I have ever experienced
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Joel Harris (@joelharris07) reported
@Dougie52246894 @ThreeUKSupport Exactly the same issue. BD10. Looks a DNS issue unable to access any websites via 3 broadband. Told when called a major outage and engineers are investigating but not worked all day. Can you update asap
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Amiran Bokhua (@Listeninglol) reported
@ThreeUK Hi, I am your payg client for many years on 2 contracts. Was broad for month, I was not able to make the payment over the phone, managed to reset the password online until I came back to UK. Why damage credit raring for 1 months missed payment while not allowing to pay?
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Joel Harris (@joelharris07) reported
@Dougie52246894 @ThreeUKSupport Called 3 times and said aware an outage and engineers working on it. Seen someone else put in a chat also a lof of websites just unavailable and a dns issue. Been all day. Frustrating
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Gary Forsyth (@coachgazz11) reported
@ThreeUK Can u fix how poor your call center customer service is?