3 (Three) Outage Report in Brentford, Greater London, England
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The latest reports from users having issues in Brentford come from postal codes TW8.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Brentford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Total Blackout (21%)
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Phone (20%)
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Wi-fi (5%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Brentford, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: West Byfleet, London, Brentford, Hackney, Greenford, City of Westminster, Croydon, Sutton, Wandsworth, Borehamwood, Tower Hamlets, Hammersmith, Southall, Wembley and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 West Byfleet |
Internet | |
| London |
Internet | |
| Brentford |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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Martin Walker
(@MartinWWalker) reported
from
Paddington, England
@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.
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Paxton Road 180🎯
(@PaxtonRoadUpper) reported
from
Wandsworth, England
@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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dj profile
(@djprofile) reported
from
Hackney, England
@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you
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Angela Blacklaw
(@AngelaBlacklaw) reported
from
Harrow Weald, England
@ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Harris
(@MrChrisHarris) reported
@ThreeUK as per normal, broadband has failed again, can’t get through to anyone for support, and continue to pay for a service you don’t receive
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Gordon Campbell
(@gorcampbell) reported
@ThreeUK you guys got a solution to this at all?
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Marlana Diedrick
(@DiedrickMarlana) reported
@ThreeUKSupport Another 60 mins on the phone today talking to 4 different departments - NO ONE SEEMS TO BE ABLE TO HELP! I HAVE BEEN TOLD AGAIN THE PHONE I ORDERED 9 WEEKS AGO WAS NEVER ORDERED
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Daz Beale
(@bennystoon) reported
@ThreeUKSupport My partner and I are having connection problems on 3 different devices. It seems every Thursday we have this problem. #frustrating
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Anouk Agussol
(@oz_anouk) reported
@ThreeUK I've been on hold or passed from person to person trying to cancel a business contract for over 2 hours. No wonder I want to leave! THIS IS NOT OK! You're hoping I'll hang up! Worst of all - you have three songs on repeat whilst i'm waiting!
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Mark Carpenter
(@MCarpenter23389) reported
@ThreeUK, my mobile broadband is down and I’ve been waiting on the dedicated line for 40 mins without response. Can you help please?
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♡A M Y♡
(@Sold_you_a_lie) reported
@ThreeUK after battling for 6 month's over the poor signal you finally decided to terminate and agreed that it was so poor. To be faced with q demand for payment and no sign of the compensation owed.... No doubt I'll be told the compensation will somehow have to cover this bill.
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comrade boy
(@Siletman) reported
@ThreeUKSupport how hard is it to cancel a rolling contract with you. So far been given two numbers, cut off twice and passed from pillar to post. Latest attempt I have been on hold for 20 mins.
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The Akh
(@HotterThanCurry) reported
Whats the easiest way to have a three way telephone call? The call merge function doesn't work on my network @ThreeUKSupport Anyone?!
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@ThreeUKSupport Does Three recycle mobile numbers that have been cancelled when a customer leaves Three and doesn’t want to keep their number or when a Three customer requests a number change?