3 (Three)

3 (Three) Outage Report in Merton, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merton, Greater London, England 11/18/2024 08:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merton, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Acton, Ealing, Islington, Harrow, Southwark, Lewisham, Belsize Park, Manor Park, Fulham, Hayes, Balham, Newham, Hackney and City of Westminster.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomActon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • stevejh1973 Steve Harrison (@stevejh1973) reported from Hackney, England

    @ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

  • lens_wal Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    £280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts

  • saxbend 👣🎷बैन डौन्नल्ली (@saxbend) reported from Ealing, England

    I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • desouzadennis1 Dennis De Souza (@desouzadennis1) reported from Ilford, England

    @ThreeUK your network is pathetic and horrible, in a place like Stratford Westfield I don’t get proper reception, just a rip off you guys are. I was made to leave lyca and coke to you by your cc at the store and now that person is just disappeared from the store. Not helpful

  • PaxtonRoadUpper Paxton Road 180🎯 (@PaxtonRoadUpper) reported from Wandsworth, England

    @ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks

  • xiaqua_shiyeon Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • lens_wal Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    @ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • Moham688 محمد عمر أحمد عرمان (@Moham688) reported from Islington, England

    @ArgosHelpers @Argos_Online Dear Sir or madam This is ridiculous disgusting Shamed by Argos I'm trying to to speack to one of the customer service over the phone holding time over 25 minutes to speack to customer service. My provider @ThreeUK will charge me trouble the price

  • CordonSamsey Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.

  • MartinWWalker Martin Walker (@MartinWWalker) reported from Paddington, England

    @ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?

  • chrishampson Chris Hampson (@chrishampson) reported from Wandsworth, England

    @ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

  • desouzadennis1 Dennis De Souza (@desouzadennis1) reported from Ilford, England

    @ThreeUK pathetic store customer service at Ilford Exchange Mall store, I was told to port in to your network leaving Lyca I order to get a phone contract, was switched to sin contract and was told to visit you after 5 months of payments and now they say wait for another one year

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

  • HoraceMighty MightyHorace (@HoraceMighty) reported from Lambeth, England

    @ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • kosso Kosso 🌐 (@kosso) reported

    @feck_fr_jack @ThreeUKSupport There was a little power cut just now over the whole of Bristol. Three was down for a few minutes. Their masts are in the centre. Lots of rebooting going on, no doubt.

  • BadgeMk2 Badge (@BadgeMk2) reported

    @ThreeUKSupport I’ve been unable to make or receive any calls since 17:30 yesterday (even via wifi!). I live in Bristol (BS8). Is this a network issue, or a handset issue??

  • islabehappy t jayne carter (@islabehappy) reported

    @ThreeUK I won’t to cancel a mobile broadband account. I am not paying to cancel the contract via ‘cancel contract’. Please advise and alternative option.

  • Masdamondi Masdamondi (@Masdamondi) reported

    @ThreeUK I'm currently having issues with 5g broadband in Northwest London, any reported issues?

  • KennyWi99634410 Kenny Wilson (@KennyWi99634410) reported

    @ThreeUKSupport Joke tonight, 2.56mbs on 4g three network at eh23 area..... three your getting worse!!! unfortunately we will be leaving, contract up now so goodbye.

  • AtkinzM Matt Atkinson (@AtkinzM) reported

    @ThreeUKSupport It's the signal across the entire BD5 area there's barely any.

  • iamlaura00 Laura (@iamlaura00) reported

    @ThreeUKSupport Hi, I have previously tried the sim in another device and it was the same. If it’s an issue with the phone where do I go from here as I am under contact still?

  • AtkinzM Matt Atkinson (@AtkinzM) reported

    @ThreeUKSupport there Is literally ZERO signal in the BD5 area calls keep cutting out. Can we get this fixed asap

  • adicarter Adrian Carter (@adicarter) reported

    I complained to @ThreeUK earlier about slow internet and now I have no internet at all / @Three_Is_Broken

  • MadSocial Rania Linderman (@MadSocial) reported

    @StefAlterNerd @ThreeUK You're worth waiting to hang out with Stef.. We love you! It's just rubbish!