3 (Three) Outage Report in Merton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (56%)
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Internet (29%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Shepperton, City of Westminster, Southwark, Belsize Park, Tower Hamlets, Mitcham, Lewisham, East Ham, Hampstead, Hackney, Bermondsey, Islington, Cricklewood and Camberwell.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Shepperton |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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C
(@CB_XIIIXVI) reported
from
Islington, England
@ThreeUKSupport Your connection is shit, your customer service is shit and your pricing is shit. If there’s any way to transfer my contract to EE tell me, I beg. Constantly having to put my phone on airplane mode and back to get internet is tiring.
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Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Aaron L. 🏴
(@_Aajl) reported
from
Camberwell, England
@ThreeUKSupport 2/3 max at any time, it's more the promise of 5g and it not being available that's the issue now
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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Dan McDowell
(@danjmcdowell) reported
from
Hillingdon, England
I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.
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🗺Nick
(@bluemoonstar) reported
from
Camberwell, England
@ThreeUKSupport Can you answer my question directly please. I wish to make a complaint and want to know how. I'm sick of repeating myself.
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Christopher Whitton
(@Whitton88) reported
from
Wandsworth, England
@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
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Dan McDowell
(@danjmcdowell) reported
from
Camden Town, England
@ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.
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Federica 🐰
(@FedericaBurelli) reported
from
Islington, England
@ThreeUKSupport It’s turned on, the sim in inside but the WiFi is incredibly slow. WhatsApp/Netflix/YouTube/basic google.. nothing works
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Mark Callender
(@callender_mark) reported
from
Kingston upon Thames, England
5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
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Georgina
(@GeorginaSmile) reported
from
Bromley, England
@ThreeUK are literally the best network provider! I ran up a huge bill calling the USA not realising it wasn't part of my allowance and they have refunded me the full amount for being a loyal customer. I highly recommend them! 🤩 #loyaly #three #bestnetwork #wouldneverleave
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Standing Ovation Choir Ltd
(@ChoirOvation) reported
from
Islington, England
@Relish @ThreeUKSupport @ThreeUK Predicting advice of: Call customer service Reset your modem Take out the sim and clean it in your modem #overit #excuses #3mobile
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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Melanie Mack 🇪🇺🇬🇧
(@melaniemackuk) reported
from
Camden Town, England
@ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!
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James
(@jamesdevonport) reported
from
Lambeth, England
@ThreeUK Your network now total garbage and never works. I’m off 🖕
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Don Constance
(@snaprails) reported
from
Ealing, England
@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.
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Fritha Hookway
(@FrithFrith) reported
from
Camberwell, England
Hi @ThreeUK I am continuing to receive bills for a mobile contract I cancelled 10 months ago. Can someone contact me urgently to rectify this. I am no longer a customer and would appreciate clearing this up.
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Mohamed Abdinur
(@MabdiNur1) reported
from
Southall, England
@ThreeUKSupport poor connection wondering to request an early termination
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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#GSBOUT
(@Simonsa77918492) reported
@Three_Is_Broken @ThreeUK are genuinely the worst phone network. I've had no covergyor internet now for 12 days. I've moved to @VodafoneUK who are by far superior with speed and consistency.
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#GSBOUT
(@Simonsa77918492) reported
@ThreeUKSupport @mynameishuw Huw, they'll do nothing for you. Just a heads up. I'm on day 12 without internet or phone signal. Get out.
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alexnicol
(@itsalexnicol) reported
@ThreeUK - Can you please advise how I can raise a complaint? The service this year has plummeted, and I'm making allowances for lockdown when I say that.
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— 𝐌𝐀𝐑𝐈𝐒𝐒𝐀 🪴
(@marsybun) reported
I’m seriously losing my mind with the @ThreeUKSupport live chat customer service. all I wanted was a replacement sim and suddenly the dude is telling me I’m gonna be charged £16 for a new contract plan?!
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Sreeni Reddy
(@sreeni_reddy) reported
@Simonsa77918492 @ThreeUKSupport @mynameishuw They won’t do anything they will say they are due to upgrade the mast next year, they told me to use 3G as 4g was congested and would be upgraded to 5g in October 2019, it’s been over a year still same excuses, I moved to Sky mobile for my son no issues ever since and cheaper
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Simon
(@si_peat) reported
@ThreeUKSupport I did that. It was already off. I’ve never switched it on.
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ian martin
(@juan_martinez) reported
@ThreeUKSupport hi, are there known issues for BL09LL. I've had no signal for over a week The webpage last week said there was an issue but currently says there are none
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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Ranjan Mallya
(@RanjanMallya) reported
@ThreeUKSupport It’s past 4 months and the dashboard says 8 clicks! Your team gives me a number to call on “01576820030” and nobody is there to answer - a voicemail saying there is no one to support at the moment!
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Lima
(@one_lima_bean) reported
@ThreeUKSupport how do you get through to a human? I've been trying to find a number to call and actually speak to for hours and getting nowhere. Terrible service.