3 (Three) Outage Report in Bromley, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Bromley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bromley, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, Southwark, London, Kensington, Hackney, Epsom, Tower Hamlets, City of Westminster, City of London, Paddington, Camden Town, Newham, Hammersmith, Barking and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Southwark |
Internet | |
| London |
Phone | |
| Croydon |
Phone | |
| London |
Internet | |
| Kensington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Griffy 🏳️🌈What fresh hell is this?
(@seaniegriff) reported
from
Camberwell, England
@ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?
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Amelia Stott
(@ameliaoceangirl) reported
from
Stratford, England
Does anyone know a good U🇬🇧 phone provider that isn’t @ThreeUK. 8+ years loyalty and the worst service everrrrrrrr. I can’t.
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Dean Carr
(@DeanCarr15) reported
from
Camden Town, England
@ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Gregory Mumford
(@gsmumford) reported
from
Wandsworth, England
@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Elliot Hughes
(@ElliotJH) reported
from
Camden Town, England
@ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g
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Raghunath S Iyengar
(@ragwhos) reported
from
Islington, England
@ThreeUKSupport Thanks for your help. I'll try tomorrow. Like I said I don't trust the IVR I got to today, but I've made a payment just in case and it did it has accepted it. I hope you could check it
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Clare-REAL socialists wear masks 😷
(@ClareQ12) reported
@ThreeUK Switch to @giffgaff, you get more data and the customer service isn't as appalling as Three, who I am utterly convinced by now are a joke company. Its the only explanation 😬
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Nicola Davison Reed
(@NdavisonR) reported
@ThreeUK @UKHonor Why is your service so crap ? I have had zero internet connection for over a month due to technical difficulties with a mast -‘but still you bill me ? And I have attempted to use your chat ‘service ‘ is really poor why should I pay for nothing ? I would like the money refunded
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Jan Yari
(@JYari90) reported
@ThreeUK Sometimes I can’t even use my phone because I don’t have reception. Three the worst network ever.
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Clare-REAL socialists wear masks 😷
(@ClareQ12) reported
@ThreeUKSupport The reason I emailed your CEO is that I've been trying to deal with this for over a week, and you are all giving different responses to the same questions, which points to a training issue i. e your training is inadequate
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Clare-REAL socialists wear masks 😷
(@ClareQ12) reported
@ThreeUKSupport I'm not frustrated, Jade, I'm simply pointing out that, as customer service advisors, you should all be giving the same competent response. They said they wouldn't proceed any further, in complete contrast to what Nathan said
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Clare-REAL socialists wear masks 😷
(@ClareQ12) reported
@ThreeUKSupport Please let your manager know that these are training issues. They can either organise the refund, or I can point out all the training issues to the CEO and that'll be your manager's responsibility to fix.
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Ian Harrison
(@Bigfootbull) reported
@ThreeUKSupport Basically if I have 4G our devices are useless, my mobile and my wife’s mi-fi. We are looking for areas with worse signal so our devices work.
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Vicki
(@AstraLyne_x) reported
@ThreeUKSupport Hi! I made a payment on 1st March to bring my account up to date but my services on my iPad still haven’t been activated and I cannot log in online, can you help please?
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Roman Grey
(@kuffs2205) reported
@ThreeUKSupport Received it but all it tells me is how to log into the admin page which I have no trouble doing. I can see no way to change any default mode to 4G.
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Laura Jane Dover
(@LJDOVER) reported
@ThreeUKSupport Still no response from your team. They couldn’t help me on the phone and getting no reply on email. The dent collectors in contrast have great communication - daily!