3 (Three) Outage Report in Bromley, Greater London, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Bromley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at 3 (Three)
3 (Three) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (33%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Bromley, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Hackney, Hammersmith, Kensington, Southwark, City of Westminster, Wandsworth, Redhill, Morden, Croydon, Hampstead, Dagenham, Newham, City of London and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| Hammersmith |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport Yeah you guys confirmed it yesterday but payment was taken today. And the service not working till late September. 🙄 I'm leaving you guys soz
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUKSupport internet has gone down everyday this week, was assured yesterday this would be sorted, now has gone again, what is going on?!
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUK how on earth can my internet keep going down, and I get no support whatsoever?! What is going on?!!
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport My network and data has been down for days, your customer service team confirmed my payments would have 50% reduction due to the lack of service you have provided and you toom full payment this morning and my services would be back until the 22nd September
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♡leah
(@leaaCastle) reported
from
Islington, England
My advice for today would be. Never get a phone contract with @ThreeUK
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUKSupport I’ve done everything I’ve been told to do. The problem is that it’s been over 3 weeks since I took the contract out and it still hasn’t been sorted. Permission was given over the phone for the name change.
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Charlie ⭐️⭐️
(@Chaz_CFC) reported
from
Camberwell, England
@ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?
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caddyshack
(@CaddyTHFC) reported
from
Poplar, England
@ThreeUK considering your 5G connection is so shocking and a lot worse than your 4G. Does this mean I’m able to cancel my contract as you are not providing me with adequate 5G service?
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.
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Brent A. Martin
(@zeitgeistlondon) reported
from
Hammersmith, England
@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUK terrible signal everyday! You are ripping me off monthly
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Brent A. Martin
(@zeitgeistlondon) reported
from
Paddington, England
@PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUKSupport Nope, it’s with Three. He isn’t using the PAYG, he’s already got a contract with Three. It was what we was told for me to get the old number on my new contract. I’ve been told I’ve got to wait 48 more hours, then phone up and wait another 24 hours! It’s never ending!
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jackson
(@jackson21348376) reported
from
Bromley, England
@ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
@colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.
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Brent A. Martin
(@zeitgeistlondon) reported
from
Islington, England
@ThreeUKSupport @shahriarsabet We've been having same 5G broadband problems in north London for the last week. What's going on Three? This is obviously a major issue on your hands. Does @Ofcom need informing?
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chad
(@chadissacclark) reported
@adamboultonTABB @VodafoneGroup I had the exact same thing happen with Three. Advised no outstanding charges then sent me a £623.71 bill via a Debt Collector. Once my Broadband runs out with them I’ll never go back, absolute robbers, liars and cheats. @ThreeUK 🫠🫠🫠
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Olawale(O.A.Hon )✨🇳🇬🇶🇦🇬🇧
(@Opa_Fx) reported
@JanisTriblis @ThreeUK Bad review anyway
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Sophie Jones
(@SophieJ74842594) reported
@ThreeUKSupport Like I said. I turn the sim on only for text messages for maybe 1 minute at a time. If these charges stand. I will be cancelling My account with 3. I've been a loyal customer for 10 years. This is beyond ridiculous
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Ems ☁️
(@Emamberx) reported
@ThreeUKSupport my data is being very temperamental and keeps disconnecting. Is there an outage or issues currently ongoing in the Stirlingshire area?
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Lucius, local Rat Prince 🐀💫
(@Lucius_rat) reported
Back waiting in customer chat for the 4th or 5th time since leaving @ThreeUK. Last time one of the agents lied to my face so we'll see if I finally get closer to getting my money back after being overcharged for my last bill. Just felt like venting it here
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Sara Drysdale
(@motorsportgirli) reported
@ThreeUKSupport I’ve repeatedly contacted online support and we called, you have taken another months payment as well now! No one can confirm what date this will happen and every time day wait 48 hours and this should happen. It’s now 26 days since the stac was used!
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Peter
(@PeeturDee) reported
@ThreeUKSupport Hi there I am trying to register a new number to PAYG and put credit on it. Account confirmation by email isn't being sent and isn't allowing me to set up an account. Are their issues with the website?
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𝐓𝐡𝐞 𝐊𝐚𝐧𝐠 𝐃𝐲𝐧𝐚𝐬𝐭𝐲
(@cap10sMjolnir) reported
@ThreeUKSupport They couldn't help either, they just said it could take up to another 48 hours so I'm not sure what I'm supposed to do in the meantime
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Paul Mortimer
(@p_mortimer) reported
@ThreeUKSupport I have a mobile broadband account with you. How do I access your London Underground wifi? When you used to log in via the 'Virgin Media WiFi' network you could use your log in details. Now that you have to use the 'Three_WIFI' network it no longer works
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Sophie Jones
(@SophieJ74842594) reported
@ThreeUKSupport I'll be cancelling my account and going to a better provider. Three has become awful in recent years anyway . Why stay?