3 (Three) Outage Report in Bromley, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Bromley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at 3 (Three)
3 (Three) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bromley, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Wandsworth, City of London, Kensington, Hammersmith, Southwark, City of Westminster, Hackney, Paddington, Islington, Hampstead, Newham, Camden Town and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Phone | |
| London |
Total Blackout | |
| Wandsworth |
Phone | |
| City of London |
Internet | |
| Kensington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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Ada Jusic illustration & animation
(@AdaJusic) reported
from
Stratford, England
@ThreeUKSupport Hi so I got through but they couldn't tell me what the problem was or how to fix it but there is some sort of problem in my area. I've been refunded 1 months service but without a resolution I will most likely have to switch to someone else.
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chris crowley
(@SW19lunchie) reported
from
Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Lukas Piatkowski
(@deratoul) reported
from
Romford, England
@ThreeUKSupport unable to access certain websites and Google store. But apps are working . Help
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
It’s a bit rubbish the @ThreeUK Home Signal is only 3G so to use it have to turn phone to 3G only so it won’t won’t roam on to 4G macro cell. Guess useful if local network outage
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport @ThreeUK @Three_Is_Broken In March I ordered your Huawei E5573bs mobile WiFi so as an NHS worker I could work from home. Due to lockdown I couldn’t collect it as your stores closed. Since then you have constantly sent me bills for a service I don’t and never have
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ColinG 🇬🇧
(@GilhamColin) reported
from
Bexleyheath, England
@DjSimonmatthews @Goose1167 @SMARTYMobileUK Can only be a good thing, @ThreeUK's customer service is Sh1te. I have first hand experience. Twice.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @ThreeUKSupport Still not getting back to me about my Huawei E5573bs which I couldn’t collect due to lockdown but still manage to send threatening emails for non payment for a service I don’t even have. Joke company.
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
I think @joelycett should get onto the abysmal customer service from @ThreeUK only way to communicate with them is through they’re online chat, which either have no operators or cut you off. I’ve seen on Twitter Someone has asked for a compalint email address and @ThreeUKSupport
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
Dear @ThreeUK I complained about the poor signal coverage and was given one month free and then a £5 a month reduction for the remaining months of my contract. However my bill came out today and there has been no such reduction. Please can someone rectify this.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport That you’ll get back to me and you never do. I’ve received another letter saying I owe you money for a service I don’t have. I have two phone contracts with you as well. I’ve been complaining about the signal for months and been ignored as have loads of
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Adam Scott Pringle
(@AdamSPringle) reported
from
East Ham, England
@ThreeUK you’re taking the biscuit now with my signal. You said months ago it would be sorted. I’ve now been stuck in the one area with the worst service I’ve ever had! Really bad form.
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport Done — by the way your Three Chat service said that the Network Checker is for mobile only, and doesn’t include Three Home Broadband.
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
@ThreeUK I think this is absolutely disgusting customer service, not only have you not gone through with your resolution to my complaint, you’ve cut me off in dealing with it ..... oh the poor signal coverage is still a huge daily problem
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Croydon, England
@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
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Adam Scott Pringle
(@AdamSPringle) reported
from
East Ham, England
Couldn’t agree more! @ThreeUK seem to play tricks to bend the rules & get away with it all. Constant bad signal, lack of customer service & communication, lying about reductions! I’ll be leaving at the end of my contract @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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MJ #WearYourMask
(@Mjdeadman21) reported
@ThreeUK your service is terrible sort the congestion or I'm done with this I'm paying for unlimited and I'm barely reaching it this isn't right @Ofcom might have to hear about this
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Mikey :)
(@MiK31292) reported
@ThreeUK Do you still offer eSIMS? And if you do, why have I been told by customer service that you don't? Also... If you don't, why is there a whole page on Three's website dedicated to eSIM?
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Θεόφιλος
(@TheofilosKemp) reported
@ThreeUK your system is down and I need a new SIM card. Can you help me please?
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Matthew Marley👨🏻💻
(@matthewmarley) reported
Broadband down across the full estate and can only get 3g on my mobile thanks to @ThreeUK ! Also supposed to be getting switched over to @bt_uk fibre to the premises today but no engineer has appeared, this is just going to be one of these days!
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YMAJ
(@hhezamj) reported
@ThreeUKSupport how on earth are you delaying my PAC code request by 3 days because i have a GOLDEN NUMBER? Is this a joke? What an absolutely pathetic network
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James Rucci O'Brien
(@jimbobmilne) reported
@ThreeUK Hi. How do I get a PAC code to take my number with me. The lack of signal is getting too much. Thanks
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M.
(@msh01273) reported
@ThreeUKSupport I’ve got a new contract 10 days ago but I’d like to cancel that too since I’m in the grace period. Thanks
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Jamie
(@JIM_mekon) reported
@ThreeUK @innocent Monday , must get puk code as three network doesn’t work
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North
(@paulo_rossi2891) reported
@ThreeUKSupport @pedro_lamb Hi. Ive tried both the desktop and mobile versions. Same problem
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Jonny Kowalczyk / Hiking Feral
(@JonathanKowalc1) reported
@ThreeUK your customer service is abysmal, call centres are abroad and the staff cannot comprehend what I am Asking for. I know have mark on my credit rating because of your continued failure to change my direct debit date. I will never recommend three.