3 (Three) outages and service status in Bromley, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Bromley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 19, 5:17 PM GMT+1.
- Internet (69%)
- Wi-fi (13%)
- E-mail (6%)
- Total Blackout (6%)
- Phone (6%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Bromley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bromley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at 3 (Three)
3 (Three) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bromley, England
The most recent 3 (Three) outage reports came from the following cities: Mitcham, City of Westminster, Poplar, Southwark, City of London, Croydon, Newham, and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham
|
Internet | 3 days ago |
|
City of Westminster
|
Internet | 4 days ago |
|
Poplar
|
Phone | 8 days ago |
|
Southwark
|
Wi-fi | 12 days ago |
|
City of London
|
Internet | 13 days ago |
|
City of Westminster
|
Internet | 13 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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Julie Farrell (@farjulie) reported from Croydon, EnglandMy friend and her husband have had no network for a week can you be off assistant please @ThreeUK
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Guy Armitage (@guyarmitage) reported from Lambeth, England. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Tom (@thomasjmahoney1) reported from Camberwell, England@ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks
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Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Bret Sinclair (@bret_plays) reported from Eltham, England@ThreeUKSupport I told you your too late and you have caused me no end of **** today so get lost.
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Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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British Grime Garage Music 🇧🇧🇯🇲 YT (@djsmz_) reported from Lewisham, EnglandLike seriously what is going on the your 5G network @ThreeUK The last couple of weeks your service has gone from just about decent at best to a really really bad service experience, apps that used to load instantly to now waiting to laod. @ThreeUK @ThreeUKSupport
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Grant Nichols (@granty3333) reported from Bromley, EnglandQuite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful
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Lorenzo Battilocchi (@X3roHero) reported from Poplar, England@ThreeUKSupport @ThreeUK 5G coverage very poor around Provost Estate (N1 London). Please can you look into it? Mobile broadband is very slow and sometimes doesn't connect to the 5G network. This is coverage issue, not recent fault so if possible get the 5G coverage booster here!
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Rahel Bailie takes content operations seriously (@rahelab) reported from Camberwell, EnglandHey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!
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Alex Dixon (@alxdxn) reported from Camberwell, England@ThreeUKSupport @cycleoptic Was working okay last night and this morning, but has gone down again in the last 10 minutes. Rebooted router.. still an issue. Can the technicians do whatever they've done before, again please?
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Richard Crossan (@crossan_richard) reported from Camberwell, England@ThreeUKSupport Doesn't work on the Northern Line between Borough and Archway - no idea beyond that. Been working fine for years and stopped mid last week.
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Manesha (@NessaRM) reported from Eltham, England@ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.
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Nicholas Tredrea (@nicktredrea) reported from Bromley, England@ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.
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Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?
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Sheldon Tarpey (@SheldonLT) reported from City of London, England@UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.
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Jon Warburton. (@jon_warburton) reported from Lambeth, EnglandSpoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.
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PanxoSmart (@PanxoSmart) reported from Camberwell, England@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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Manesha (@NessaRM) reported from Eltham, England@ThreeUK I have been calling since 1pm you guys need to sort this problem out instead of constantly cutting the call
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Natalie Turner (@skippinginheels) reported from Camberwell, EnglandTHE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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JaxRalph1992 (@JaxRalph1992) reported@ThreeUKSupport ever since you partner up with Vodafone my 5G & signal has been horrendous roll on September and I am gone. I’ve been with you guys for 14 years.
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Mark Chappell (@MarkChappe93649) reported@ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom
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Harriet (@HjRobins) reportedI switched away from @ThreeUK because their customer service agent told me they have blazing fast 5G speeds of up to 100Mbps. I said that's awful. They said it's 100MB per second. I asked them to clarify. And they said it is 100 Mbps but I can pay £4 extra for high speeds. Awful.
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🄸 🄿🅄🅂🄷 🄱🅄🅃🅃🄾🄽🅂 (@_XoDaRap_) reported@ThreeUKSupport I need a customer service email address please. None of your live chat agents could help. I wasted my lunch hour being passed around like a $10 ****** at a stag party.
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Natalie ❤️ (@boydie123) reported@ThreeUK I’m having issue with logging in to the App the MFA isn’t working and it’s actually not sending me the code. Your website isn’t helping neither is the chat
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Zion Lights (@ziontree) reportedCalling out @ThreeUK @ThreeUKSupport for the worst customer service I’ve ever experienced. Company keeps charging me for a cancelled service, but their staff can’t understand or resolve it. Filed a complaint via the website, which they marked as resolved - without resolving it.
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Andrew #StandWithUkraine 🇺🇦 (@MPAndy) reported@torturedtoffee @ThreeUK There’s a reason why they are 15th out of 15 for customer satisfaction.
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woodland246 (@woodland246) reported@CBTwizard @MartinSLewis @ThreeUK Can you cancel the contract? For online/phone (distance) sales of mobile contracts, the cooling-off period is 14 days. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 apply, but some companies allow a longer period.
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Caedmon Mullin (@caedmon_m) reportedHey @ThreeUK you've suspended my child's phone account, I need to contact them, your support lines are down and your AI chat has just given me a link to a dedicated bereavement support page. Are you ******* kidding me?
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onerealbeanie (@onerealbeanie) reported@ThreeUK I live in County Durham. CS on 333 told me that there is a long standing issue in my area that Three can't fix due to "network limitations". Why do you sell services to County Durham residents when you refuse to fix issues, take ownership and provide explanations?