3 (Three) Outage in Sevenoaks, Kent, England

@ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent

@ThreeUKSupport whats the issue in TN2 please?

@ThreeUKSupport - can you please help?

@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

@ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.

@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue

My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK

@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?

@ThreeUK so angry 😡 5 hours talking to overseas customer service and getting nowhere!!!!

@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

@BensBigTrip @ThreeUK I’m sorry you’ve had bad trouble with them

@LukeChels @ThreeUK I hope you find a service which works for you

@LukeChels @ThreeUK I’ve never had a problem with Three myself, I used to be with them a number of years ago and always found them reliable

@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

@ThreeUKSupport Waist of time, 40 mins on chat only to be told there is a problem with the mast. Its been a problem since March. Embarrassing and disgraceful service by Three

@ThreeUKSupport very disappointed with three in general! Customer service is awful. Had people hang up on me and people who placed me on hold for over 1.5hours!! Seen for themselves too because i was with a member of staff in the Grantham store! Would like to cancel my account .

@ThreeUKSupport @financialombuds + @Ofcom please help? #three misleading customers in their materials and communications

******* @ThreeUK can you send one demand for payment that includes the number?! You keep demanding I pay via text but then... nothing else! Send a damn letter or something so I can log in and pay the bloody thing

@ThreeUKSupport I'm in France need data as I don't have access to internet - if I use my phone as a hotspot to stream a few games of footballc- that's my monthly allowance gone - not a happy customer and I've been with 3 since 2011 - I've showed loyalty but it seems 3 don't care

Can someone from @ThreeUKSupport please DM me, i really need some help to resolve this issue that has been going on for so long!! I can't take it anymore 😪 i could honestly scream!!!

@ThreeUK customer service is RUBBISH...can’t cancel a contract in store OR online OR over the phone OR can’t email OR via their Webchat them either...they ask you to WRITE to them..that’s forward thinking Post it!! HOW CAN THIS BE????

@ThreeUK you are advertising 6 months half price. But you do not apply the offer until I complain about overcharging. I had a very bad experience with your operator today trying to sort this out. Very poor service

@ThreeUK How do I cancel my contract please? My agreed contract states £58pcm you took £73.52 this month and even took about £90 from my account once and I’m tired of complaining :(

@Three_Is_Broken @ThreeUK We’ve had endless problems and now having to pay to come out contract so we can go elsewhere.We’ve got 3 devices with them. But we literally can’t bare it any longer.