3 (Three)

3 (Three) Outage in Sutton at Hone, Kent, England

Problems detected at 3 (Three)

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

3 (Three) problems in the last 24 hours in Sutton at Hone, England

The following chart shows the number of reports that we have received about 3 (Three) over the past 24 hours from users in Sutton at Hone and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

3 (Three) Outage Chart in Sutton at Hone, Kent, England 08/15/2022 08:20

August 15: Problems at 3 (Three)

3 (Three) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 54.18% Internet
  • Phone 18.73% Phone
  • Total Blackout 14.39% Total Blackout
  • Wi-fi 7.07% Wi-fi
  • E-mail 4.78% E-mail
  • TV .85% TV

3 (Three) Outage Map Near Sutton at Hone, Kent, England

The most recent outage reports and issues originated from Greenwich, London, Ilford, Northfleet, Catford, Basildon, Gravesend, Larkfield, Eltham, Leyton, Poplar, Lewisham, Sutton at Hone, Dagenham and Wanstead.

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United KingdomGreenwich Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

3 (Three) in Sutton at Hone, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
  • StevenGothard Steven Gothard (@StevenGothard) reported from Sutton at Hone, England

    @ThreeUK hi can you fix a blackberry curve 9360 possible screen liquid damage please?.

  • JRJUK JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport And as I thought my issues haven't been solved because the person in your contact centre couldn't understand what I was asking...

  • JRJUK JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport Im in the UK and the content filter issue started happening over the weekend So I tried logging into my account to turn it back off but I can't, tried on my phone and 2 different laptops If I use WiFi then it's fine but the Internet in my house is rubbish so I don't use it.

  • JRJUK JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport can't seem to log into the 3 app or onto the MyThree section of the website. Yet again you've turned on content controls on my account and I can't even fix it this time...

  • nicktredrea Nicholas Tredrea (@nicktredrea) reported from Bromley, England

    @ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.

  • JRJUK JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport @chelsduckw0rth Getting the same issue

  • granty3333 Grant Nichols (@granty3333) reported from Bromley, England

    Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful

  • Greenelk Gareth Williams (@Greenelk) reported from Stratford, England

    Hey @ThreeUK how is it that when you get to Stratford in London, where there is a major railway terminal, a large sports and events stadium, hotels and a big shopping centre there is never any service from your network? @LouisPWilliams @archiewilliams_

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • kmamoyeed Cllr Khaled Moyeed (@kmamoyeed) reported from Stratford, England

    Since I reported the problem, I was advised by @ThreeUK that a complaint has been raised which is another way of kicking it into the long grass. I should not have to pay if I am getting no coverage in so many areas which is a real problem for me.

  • kmamoyeed Cllr Khaled Moyeed (@kmamoyeed) reported from Stratford, England

    My experience of @ThreeUKSupport has been terrible. A call centre in India picks up my calls. The customer service operatives do not know the areas in London where I have no network coverage. They ask for post codes which is nonsense really. Overall terrible experience.

  • kmamoyeed Cllr Khaled Moyeed (@kmamoyeed) reported from Stratford, England

    I have been having a terrible service from @ThreeUK. There is no network in various parts of North and East London where I'm passing through. I make important phone calls using hands free in my car but the network drops completely in so many areas. I have raised it with @ThreeUK.

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • stevytoal Stevy Toal (@stevytoal) reported from Poplar, England

    @ThreeUKSupport I have no 5G, and my 4G is running slowly. My postcode is: E3 3GW. Is there an outage? If so, what is the ETA for this to be resolved?

  • SamueltoeToe SAMUKA 🌍 (@SamueltoeToe) reported from Stratford, England

    @ThreeUK @ThreeUKSupport I am very disappointed in your guys customer service in stores. Today I went to two different stores asking to upgrade my phone and you guys were selling complete different things to me. I am customer for 3 years now. Never felt dissatisfied with the

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • aigguk7362 Andrew Gilfillan (@aigguk7362) reported

    @ThreeUKSupport I was just wondering if you could see an estimated fix date from your end

  • aigguk7362 Andrew Gilfillan (@aigguk7362) reported

    @ThreeUKSupport They didn’t advise of a fix date just that there’s a known issue with the mast that’s resulting in loss of a data connection and yes I spoke to technical support who advised that and said the problem isn’t my end, the problem is at the mast level

  • iSax_UK Alistair Parnell (@iSax_UK) reported

    @ThreeUKSupport I’m trying to work out why I’ve spent an hour on chat help being told what a ‘valued’ customer I am only to be offered a worse sim deal than I could have got directly from your website myself. I find this incredibly dishonest. Anyone else had same experience?

  • iSax_UK Alistair Parnell (@iSax_UK) reported

    @ThreeUK I’m trying to work out why I’ve just spent an hour on chat being told I’m a ‘valued’ customer only to be offered a worse SIM deal than I could have got directly on your website myself. This feels incredibly dishonest! Has anyone else had this experience?

  • crumph Chris G (@crumph) reported

    @scully1888 @ThreeUK Three are mostly a joke but it was handy having free data when abroad earlier in the year. They have enough problems with signal in parts of Glasgow/SL. You can normally get a data sim/virtual sim cheap for countries outside the free usage areas.

  • spinningoutaday Mr Danny (@spinningoutaday) reported

    @ThreeUKSupport It's been around 4 or 5 weeks roughly. Biggest issue is the phone still shows good signal, so WiFi call doesn't always kick in and then the other end can't hear me on calls. My partner has contacted I think, I'm with iD Mobile who are investigating for me.

  • MislaMonty Allegedly Anna Ⓥ #ClimateEmergency (@MislaMonty) reported

    @ThreeUKSupport The issue persists whatever the browser.

  • AlbanNshimiye Chels fan of Rwanda (@AlbanNshimiye) reported

    @OliviaBuzaglo @ThreeUK How can I do to get this? I am in need of it. Please help

  • BAL_D4KU_SINGH Bal Singh (@BAL_D4KU_SINGH) reported

    @ThreeUKSupport That's amazing... Just wondering why it's taken two weeks nearly to port a number over then??? One piss poor excuse after another... I'd understand if it was issues with different networks but... It's. Three PAYG to Monthly...

  • mildfuzz Original Mild Fuzz™ 🐖 (@mildfuzz) reported

    @ThreeUKSupport It's all so damn arbitrary. You systems are preventing me from signing a longer, more expensive contract. It makes no sense.