3 (Three) Outage Report in Sutton at Hone, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (56%)
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Internet (29%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent 3 (Three) outage reports came from the following cities: London, Lewisham, East Ham, West Malling, Eltham, Leyton, Poplar, Barking, Basildon, Manor Park, Abbey Wood, Beckenham, Dartford, Dagenham and Ilford.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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jackson
(@jackson21348376) reported
from
Bromley, England
@ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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Caracasflat
(@caracasflat) reported
from
Bromley, England
@ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.
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Zain mansoor
(@Zaaiinn93) reported
from
Ilford, England
Finally decided to leave @ThreeUK horrible service horrible staff avoid at all costs. I was a customer for over 6 years so trust me you can take my word for it.
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Neil Griffiths
(@neilpgriffiths) reported
from
Grays, England
So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK
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Tony Warren
(@TonyWarren34) reported
from
Bexleyheath, England
@ThreeUK is there an issue with the 3 app ? Been trying to change plan for days and unable to do so
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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Will Grady
(@willgrady) reported
from
Rochester, England
@ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Stratford, England
I have been having a terrible service from @ThreeUK. There is no network in various parts of North and East London where I'm passing through. I make important phone calls using hands free in my car but the network drops completely in so many areas. I have raised it with @ThreeUK.
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Stevy Toal
(@stevytoal) reported
from
Poplar, England
@ThreeUKSupport I have no 5G, and my 4G is running slowly. My postcode is: E3 3GW. Is there an outage? If so, what is the ETA for this to be resolved?
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Lorenzo Battilocchi
(@X3roHero) reported
from
Poplar, England
@ThreeUKSupport @ThreeUK 5G coverage very poor around Provost Estate (N1 London). Please can you look into it? Mobile broadband is very slow and sometimes doesn't connect to the 5G network. This is coverage issue, not recent fault so if possible get the 5G coverage booster here!
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caddyshack
(@CaddyTHFC) reported
from
Poplar, England
@ThreeUK considering your 5G connection is so shocking and a lot worse than your 4G. Does this mean I’m able to cancel my contract as you are not providing me with adequate 5G service?
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SAMUKA 🌍
(@SamueltoeToe) reported
from
Stratford, England
@ThreeUK @ThreeUKSupport I am very disappointed in your guys customer service in stores. Today I went to two different stores asking to upgrade my phone and you guys were selling complete different things to me. I am customer for 3 years now. Never felt dissatisfied with the
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Tall Steve TV
(@TallSteveTV1) reported
from
Stratford, England
@ThreeUKSupport Hey @ThreeUKSupport , can you acknowledge there is a 3G/4g capacity issue at Stratford? Says I have 4g but simply doesn’t work, yet fine away from Stratford. Fortunately @virginmedia tfl WiFi saves a 1hr wait this afternoon.
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Caracasflat
(@caracasflat) reported
from
Bromley, England
This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©
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- becky💕
(@BeckyJaaynee97x) reported
from
Eltham, England
@ThreeUKSupport I’ve had the contract a year, and ideally didn’t want to cancel it, I never got the option to change the ownership, but still not what I want!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gary
(@Gary50385611) reported
@ThreeUKSupport i have no internet connection in s8 8bs post code despite my phone saying there is 3/4g is there connection issues in this area?
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Tom Gilchrist
(@MasterSystom) reported
@pjkatmusic @ThreeUKSupport N19! Mine has just gone down again. What a shock.
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𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈
(@P_L_M97) reported
from
Swanage, England
@ThreeUKSupport why has nothing been loading on my 3G or 4G for the last couple of weeks ??? It’s so so so slow
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Nick Corner
(@nicksevecorner) reported
@ThreeUKSupport Still having major issues with my internet connection. Any idea when you’re going to fix it?
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Derek Peters
(@DerekPe44347300) reported
@ThreeUK @Samsung All that’s needed now is a decent network to operate it on !!!
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Gary
(@Gary50385611) reported
@ThreeUKSupport Hi, seem to be having issues with mobile internet, my phones says 3/4g is there but then no internet connection, having to use local wifi spots, is there issues going on in sheffield again S8 8bs post code
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Tom Gilchrist
(@MasterSystom) reported
@ThreeUKSupport Do you have a form? Don't want to sit on hold for ages. Also GUESS WHAT? That's right, the Internet is down again. I assume you will be crediting all the customers who cannot use your service right? And seriously do you have any idea when this will be fixed?
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zombiehatlady
(@GrumpyHatLady) reported
@ThreeUKSupport That doesn’t answer why if I was a new customer I could get it cheaper. Nothing for loyalty but price rises
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Daniel
(@MyBloodLegion) reported
@ThreeUK Did you get your network name from how close in CM you have to be near a mast before you get any signal? 🤔 - Or did you get it from the number of months it takes to open an email when using mobile data?
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Jonathan Faiman
(@jonathanfaiman) reported
@ThreeUKSupport We have lost mobile broadband again twice in 24 hours. It’s down again now. Looks like you never solved the problem. Will you give us an update?