3 (Three) Outage Report in Sutton at Hone, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (66%)
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Phone (15%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent 3 (Three) outage reports came from the following cities: Ilford, London, Leyton, Blackheath, Welling, Dagenham, Dartford, Romford, Newham, East Ham, Deptford, Orpington, Eltham, Barking and Poplar.
City | Problem Type | Report Time |
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Ilford | Phone | |
London | Internet | |
London | Internet | |
Ilford | Phone | |
London | Internet | |
London | Wi-fi |
Community Discussion
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3 (Three) Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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mal mulhern
(@minion74) reported
from
East Ham, England
@ThreeUKSupport Yeah still have my 5 contracts took it's time too sort out since it's outage on the 23/03/20 with some blips no and again but would help to sort old issues out before trying to get new things done first if you get my drift older customers should be more of a priority I think
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue
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Ice.reef Ⓥ
(@Ice_Speedway) reported
from
Stratford, England
@ThreeUKSupport I have had a cross next to my reception all day. Trying to do work here and can't make or receive any calls. Can you please help as this is ridiculous.
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Adam Dack
(@tomtilly28) reported
from
Stratford, England
@ThreeUK the mobile internet at Stratford bus station is shocking shows 4g available but u can’t get any internet at all #poor
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@ThreeUKSupport I did go to the chat. Sounds like you never posted it. Amanda Lambert should look into Tech Mahindra's processes. Still no card today. A week ago Tuesday I reported this.
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Amelia Stott
(@ameliaoceangirl) reported
from
Stratford, England
Does anyone know a good U🇬🇧 phone provider that isn’t @ThreeUK. 8+ years loyalty and the worst service everrrrrrrr. I can’t.
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Claire - with a capital C
(@c1ormy) reported
from
Gravesend, England
@ThreeUK so angry 😡 5 hours talking to overseas customer service and getting nowhere!!!!
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport Mate I live & work in London ...... Signal is pathetic in most places. I’ve give up now, sick of being told there’s a fault, it’s my sim etc. Lads I work with on o2 & EE not having any issues at all.
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@ThreeUK why I have yet again got no data arrived despite it clearly stating 4g your service is getting worse and worse. Will I be getting compensated for the disruption
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James Nicholson
(@JamesNi62281680) reported
from
Poplar, England
@ThreeUK @Three_Is_Broken your London coverage is shocking, how many times do we have to complain? I’m not replacing my SIM card and I’m not getting another new phone!! Just bloody fix it 🤬
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Terence Mills
(@TerryMillsMD) reported
from
Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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Ben Mason
(@bbmason) reported
from
Stone, England
@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!
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George Johnston
(@GJHyde_) reported
from
Poplar, England
@ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?
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Rob Crabtree
(@crabrc) reported
from
Poplar, England
@ThreeUKSupport It took three days to reply to this. During that time I called numerous numbers, tried ordering online multiple times. No one could help me get a new contract. How ridiculous is that?! Clearly your systems don’t talk to one another and departments can’t transfer. Useless.
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it
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Paul
(@pauljamestailor) reported
from
Ilford, England
@ThreeUKSupport It's been this bad since I joined 2+ years ago, had many talks with your team. You usually say it's congestion or a mast is being fixed (excuses/lies). I'd leave but I can't find an alternative. It's just poor service that a London postcode is not able to get a steady 4G signal
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Michael Webb
(@Spiderwebby2904) reported
from
Romford, England
@ThreeUK all I want to do is remove my damn name off a account that should have been removed off of 5+ years ago and is now killed my credit score but all I’m getting is the run around as soon as I get this sorted I’m cancelling all of my contracts with three it’s actually a joke
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Cunningham
(@Mikecunni1) reported
@ThreeUKSupport I understand COVID delays but i was told on 3 seperate occasions the sim would be with me the next day. If it would have been explained the delays that would have been no problem. I didnt deactivate the sim, the ******* live chat did. Now i cannot do my day job from home
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Aleasha Marland
(@akcherrybomb) reported
@ThreeUKSupport Pete, the person on the phone said the correct invoice order date would be emailed over last night. Not done. You now say you know is an issue and trying to sort. Can the correct invoice not be sent over? Or was your colleague wrong?
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Ian Grody
(@pickled_tinker) reported
@Ofcom @ThreeUK don't help, either. Even charging me an extra £5 a month because I'm can't pay by direct debit. @VodafoneUK on the other hand, helped me out in such a way I honestly do not have words to express how much they saved my life; they bent over backwards to #MakeItRight
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Beatrice Pembroke
(@beatricepem) reported
@ThreeUKSupport I sent off the form to move my old number to 3 a week ago and it’s still not working. Can you pls tell me how to sort thx
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vuvgaG-dukgu3-wysnox
(@vuvgag) reported
@Three_Is_Broken @ThreeUK Probs just increase in data usage and lack of planning or someone doing the plan is a retard..... probs retard.... actually everyone working there is a retard
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Jared
(@Jared18185719) reported
@ThreeUK @threesupport I am at the 9 month point with trying to get information from three, 5 phone calls and 9 live chats. Customer service is appalling!
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Stanley
(@Stanley69450533) reported
@Three_Is_Broken on hold on an important call while heading home. I finally get though after 25 mins on hold. Soon as I get back up my way my signal pretty much disappears and I get disconnected!! @ThreeUK @ThreeUKSupport I've tried to stay positive but this is ***************!
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Rina Mcloughlin
(@RinaLeia2012) reported
@ThreeUKSupport Hi thank you, I spoke to one of the customer service team members on the phone this morning. Hoping the fault will be fixed by tomorrow 🤞🏽
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Androulla #JFT96
(@Androulla) reported
@ThreeUKSupport They said they had added a case to the account or something. They didn’t tell me when it would be delivered. They just said to check back in 24-48 hence my confusion. Every time I called yesterday I got cut off too. I never have an issue but this hasn’t been straightforward.
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Neil
(@celtic_ape83) reported
@ThreeUKSupport Aye dead on, I'll just spend all my day trying to get you clowns to fix your mistake. Hope the other customers are having a better experience to the shitshow I've had. Sitting at 8 days now, wonder how long this will go on for. Never again. #customerexperience