3 (Three) Outage Report in Sutton at Hone, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent 3 (Three) outage reports came from the following cities: Deptford, London, Grays, Newham, Leyton, Barking, East Ham, Ilford, Gravesend, Eltham, Poplar, Charlton, South Ockendon, Coldblow and Orpington.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Total Blackout | ||
Internet | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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Terence Mills (@TerryMillsMD) reported from Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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Yémisi (@IAmYemisi) reported from Bromley, England
My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK
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Dave Gardner (@shivaunt71) reported from Borough Green, England
@ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.
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Ben Murray (@Ben_Murray) reported from London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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R_J_B_11 (@R_J_B) reported from London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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JMP 🇬🇧 (@BIGrsJ) reported from Eltham, England
@ThreeUKSupport Mate I live & work in London ...... Signal is pathetic in most places. I’ve give up now, sick of being told there’s a fault, it’s my sim etc. Lads I work with on o2 & EE not having any issues at all.
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Ice.reef Ⓥ (@Ice_Speedway) reported from Stratford, England
@ThreeUKSupport I have had a cross next to my reception all day. Trying to do work here and can't make or receive any calls. Can you please help as this is ridiculous.
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Yémisi (@IAmYemisi) reported from Bromley, England
@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴 (@Winclouduk) reported from Rochester, England
@ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it
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James Nicholson (@JamesNi62281680) reported from Poplar, England
@ThreeUK @Three_Is_Broken your London coverage is shocking, how many times do we have to complain? I’m not replacing my SIM card and I’m not getting another new phone!! Just bloody fix it 🤬
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Ben Mason (@bbmason) reported from Stone, England
@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!
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ANDREW STOKES (@andrewstokes1) reported from Romford, England
@ThreeUK why I have yet again got no data arrived despite it clearly stating 4g your service is getting worse and worse. Will I be getting compensated for the disruption
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Adam Dack (@tomtilly28) reported from Stratford, England
@ThreeUK the mobile internet at Stratford bus station is shocking shows 4g available but u can’t get any internet at all #poor
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Kristjan Byfield (@KristjanByfield) reported from Poplar, England
@aroundthehouses @ThreeUK Tried them back in 2004- such a bad experience I would never ever ever go near @ThreeUK ever again.
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Caracasflat (@caracasflat) reported from London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Rob Crabtree (@crabrc) reported from Poplar, England
@ThreeUKSupport It took three days to reply to this. During that time I called numerous numbers, tried ordering online multiple times. No one could help me get a new contract. How ridiculous is that?! Clearly your systems don’t talk to one another and departments can’t transfer. Useless.
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James Marsh (@JamesMarsh1974) reported from Crayford, England
@ThreeUKSupport I did go to the chat. Sounds like you never posted it. Amanda Lambert should look into Tech Mahindra's processes. Still no card today. A week ago Tuesday I reported this.
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Claire - with a capital C (@c1ormy) reported from Gravesend, England
@ThreeUK so angry 😡 5 hours talking to overseas customer service and getting nowhere!!!!
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Paul (@pauljamestailor) reported from Ilford, England
@ThreeUKSupport It's been this bad since I joined 2+ years ago, had many talks with your team. You usually say it's congestion or a mast is being fixed (excuses/lies). I'd leave but I can't find an alternative. It's just poor service that a London postcode is not able to get a steady 4G signal
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Michael Webb (@Spiderwebby2904) reported from Romford, England
@ThreeUK all I want to do is remove my damn name off a account that should have been removed off of 5+ years ago and is now killed my credit score but all I’m getting is the run around as soon as I get this sorted I’m cancelling all of my contracts with three it’s actually a joke
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Cowan Voiceover (@DannyCowanVO) reported
@ThreeUKSupport Hey Chris ... I've moved it and now I'm getting 5G, but it is VERY slow.
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louise steptoe (@1980glitter1980) reported
@ThreeUKSupport dont know if you can help but having problems with my signal in surbiton it's been ongoing for a while , have spoken to other people and they have actually changed networks and now have signal . Is there anything that can be done ? No phone signal or internet
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Derek Brice (@DerekBrice3) reported
@ThreeUKSupport On the app it says sorry we have a problem.
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Matt Harris (@__mattharris) reported
@ThreeUKSupport This morning, having received another text (the only other text on the matter) at 11.45pm last night saying my service had been suspended.
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Helen Knits (@HelenFawcett) reported
@SamsungUK @SamsungMobile @ThreeUK How do I get a non specific phone problem fixed without being passed unsuccessfully between call centres? I would like to be contacted by someone who can actually help resolve the issue.
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Binned Diesel (@baadermeinhof69) reported
@__mattharris @ThreeUK @ThreeUK you better fix this right now or you've lost a customer for life
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Neil Crump (@PyramidHead76) reported
@paperghost @ThreeUK ✅ Need to login every single time ✅ Two step process for adding money, then spending those magic beans on 'add-ons', which are the actual service bundles. ✅ Expensive rates if you forget step 2 & spend the magic beans as you go ✅ Can only refresh 'credit status' once per hour
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Danny Maxwell (@MannyDaxwell) reported
@ThreeUKSupport trying to login into my account but it's saying "that password doesn't follow our rules" when I try forgot password I'm getting "sorry we're having technical issues" any help greatly appreciated.
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Dale Mason (@dale_mason1) reported
@ThreeUKSupport Now we have no service after the bad customer service agent said we would not lose service. Do I DM you?
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connor (they/them)🇪🇺🏳️🌈 (@efbdt41) reported
I JUST NEED MY WIFI TO WORK CONSISTENTLY. @ThreeUK honestly feel like you just hate me at this point. my 5g magically turned into 4g a few months ago, then down to under 10gbps consistently, now literally just cuts out all the time. are you trying to break me? it has worked.