3 (Three) Outage Report in Rochester, Medway, England
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The latest reports from users having issues in Rochester come from postal codes ME1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Rochester, Medway, England
The most recent 3 (Three) outage reports came from the following cities: Gravesend, Southend-on-Sea, Maidstone, Rochester and Aylesford.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Total Blackout | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Maidstone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Neil Griffiths
(@neilpgriffiths) reported
from
Grays, England
So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport @TheBiggestDesi I have never had my bills increase when in contract. Be fair though I actually read the small print and choose a tattoo that doesn’t’
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@ThreeUK your service and customer service team are a disgrace. Never known such a poor service.
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Lisa
(@Lisa2672) reported
from
Southend-on-Sea, England
@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@ThreeUK terrible customer service.
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport My family lives there and for past few years there isn’t good signal. Even going to watch football in pub and can’t use phone as no where has basic signal :-(
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport That area is ln12 2ly. There is non existent signal all around the town not just this postcode. I think you need a bigger mast for that area
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Georgina
(@grumbelow) reported
from
Sutton at Hone, England
@ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Gravesend, England
@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all
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Will Grady
(@willgrady) reported
from
Rochester, England
@ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!
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Pete Blanchard
(@PeteBlanchard) reported
from
Southend-on-Sea, England
@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.
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Steve's
(@WHU_2012) reported
from
Horndon on the Hill, England
Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Abbi Kitsune
(@AbbiJKW) reported
@ThreeUKSupport I wish I could remember, I'm terrible with names. I often get a survey but didn't this time 9:33am BST a/c ref 9848555554 if it helps
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exxpertskier
(@exxpertskier) reported
@ThreeUKSupport @Think_London Nice, caring attitude thereKim. Ever thought of working in a Customer facing role….wait a minute…
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PENTAKROWW
(@pentakroww) reported
Networks been days for a week now wtf is going on @ThreeUK
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oliesimon
(@OlieSimon) reported
@ThreeUKSupport @ThreeUKSupport Already done this. Wasted 8 hours in total on this issue. Spoke with 2 people on support number they say it is being handled by fraud investigation team. Please can you chase them internally asking to email me at my registered email and I can send passport,ID etc
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What's left (of the planet)
(@LeavingPlanet) reported
@Sideshow_Matt @ThreeUK Hmm. I don't work in those areas frequently b but i work a across the UK and signal is fine. Maybe my expectations are just lower because i understand his difficult it is to get signal anywhere. Any dense building will kill signal. That might be offset by localised mods.
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What's left (of the planet)
(@LeavingPlanet) reported
@Sideshow_Matt @ThreeUK Basically, perfect signal doesn't exist. You're fighting against everyone else for nodes. Higher data means crap range & penetration. The whole market is moving on up. We have an unregulated wi-fi piecemeal interference environment. Usage is exponential. Expectations are unreal.
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Tapiwa Moyo
(@TapiwaM25801854) reported
@ThreeUKSupport I have made sure my direct debit is working for 28th August and I haven't cancelled as suggested by customer service. I am paying the full amount for the missed months. Then I will pay for the months left in my contract the month after.
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SideshowMatt 🇪🇺🔶️💙🇺🇦 #GTTO
(@Sideshow_Matt) reported
@LeavingPlanet @ThreeUK TV uses "mobile" systems, why don't phone companies have boosters for extra capacity? Truth is there are so many spots just day-to-day that I regularly find just not working. Top end of the high number platforms at London Waterloo springs to mind. What's the excuse for that?
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What's left (of the planet)
(@LeavingPlanet) reported
@Sideshow_Matt @ThreeUK In three's defence, it's probably not just them. Mobile phone masts only have so many nodes. Once they are full (with individual data users) they shut down. It's often why signal at festivals etc is patchy. Without extensive physical upgrades you run into a wall.
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DJ Carl Meah
(@DJCarlMeah) reported
Cannock Three store deserve another chance. Hopefully my contract SIM will come back to life soon. A SIM saying not published from 2019 on my account maybe the reason causing the problem. @ThreeUK