3 (Three) Outage in Rochester, Medway, England

Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors

@ThreeUK what's up with your 4g because it's incredibly slow

@GadgetsBoy @ThreeUK Where I shop lol. Stupid iPhone autocorrect

@ThreeUKSupport Yes had issue Sunday! Had to reboot router several times before it connected to the internet! BN14 9GA. No error lights on router but can see in the app that no internet connection

@ajpaterson @ThreeUK .. common and well known problem that has been around for years - usually charges are triggered by you opening an sms coming from a 3digit or 4digit numbers. .. Three will reimburse your loses (make sure there are no new subscriptions neither). Best!

@oohmeex @ThreeUK It’s must be your sim or phone! 😂Oh no of course not , there is nearly every customer having this issue. #No4g

@ThreeUKSupport Thanks for your help. I tried the text but my device won’t allow text. Hence I have no idea how they got my number lol

@ThreeUK please help. My data only iPad account has charges for premium text ls@from 65333 . I have called you service line and emailed the address they gave me but all are invalid. Anyway of getting this removed

@ThreeUKSupport I already did. Was told... tough! In not so many words. Until now I've had a good experience with Three. Shame it has to end with a bad experience.

Love paying £65 a month to have no signal ever! @ThreeUK

@ThreeUKSupport I’m disgusted with the level of service I am receiving from you lot, signed up with you for the best mobile data deals to begin with, for months now your mobile data coverage and responsiveness has been a joke. Now this today. Something needs to change.

Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol

@manxiouslife I too have had very good service from @ThreeUK however, i will be leaving simply because they don't support Esim, and having a smart watch i would like the support

@ThreeUKSupport My phone is iPhone 8plus me1 2hn but the area affected for over a year. Or is me4 4hy. Signal is full on 3&4g but nothing happens

@ThreeUK Service has been down completely in London for hours and you only just admit something is wrong. Not good enough.

@ThreeUK What is going on with your network recently, it never EVER works.

@ThreeUKSupport But I have been suffering from the same issues at the exact same places for YEARS!! I would have expected to see some improvement, instead I just get the same excuses.

@charlotter00se @VodafoneUK @ThreeUK You should try o2. I’ve never had a single problem on my contract. And you get the o2 priority with some really good deals, and early release tickets for concerns, sports etc. I’ve never had a single extra charge. And their customer service is really good too.

@chrishorn1978 @ThreeUK 3 don’t sell boosters anymore mate. Besides, mobile operator signal boosters work by being plugged into a router. You can buy generic cell signal boosters but these are expensive and require installation of external antennae and running coaxial cable to a repeater indoors

@ThreeUKSupport No I have left but after seeing my friend’s issue I thought I would highlight I had the same issue.

@ClaudioAlbertin @FluffehAdam @ThreeUK @VOXI_UK Ah my voxi sim doesn’t work for the voda network, managed to get on with an old Payg sim, was just a bit of a faff

@Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.

@ThreeUKSupport I wouldn’t expect you to be able to access customer accounts over Twitter!!! As I said, I *was* unable to use my SIM for a week. Past tense. It’s working now, very happy with network performance, very unhappy it took nearly a week to transfer, and no Visual Voicemail.

@ThreeUKSupport I’m referring to my migration from O2. I was for almost a week unable to use either my old or new SIM. Noted that you “choose” not to support Visual Voicemail on iPhone. Thanks for that.

@ThreeUK still having issues with my network!! I’m going to have to cancel if not sorted! Please can you get a manager from uk to call me today

@PhillWatson1970 @alanbellapertum @Jim_Cornelius @RealLondoner85 @WG_Grapevine @andrewjskatz @TheStateWatcher @SuzanneEvans1 @lunaperla @VodafoneUK @ThreeUK They are like people lwho solv the problem of belong cold by burning the house down

@ThreeUKSupport If this was a credit card they'd say "sorry that happened sir, we've blocked that charge and won't pay the company" I've told you it's a scam, that I didn't sign up, and you're still going to pay them! And you expect me to contact them to get MY money back. Just cancel it!

@ThreeUKSupport No one wants to pay £4.50 for a link to a holiday website. It's a scam. You're enabling scammers, don't give them a platform. If this was on my credit card they'd deal with it, so if you want to act link a payment service then you should act like one.

@ThreeUKSupport Zero!!!! No signal! Like I keep showing you !!!!

@ThreeUKSupport It’s been bad since you said there was an issue in the area!!! There is nothing wrong with my sim as my phone works fine out this area!!

@ThreeUKSupport Still waiting for a response. Still no phone reception in me8 7df - since switching to SIM only I have had problems!!

@ThreeUK - not impressed. Pre ordered the mate P20 on Thursday 25th (to get the gift bundle). Credit team took card payment but still no receipt. Despite many customer service calls I’m none the wiser as to why I keep getting emails stating my order is incomplete! please help...

@ThreeUK what is wrong with your 4g network. In Medway it hasn’t worked properly for months and now nothing transfers. I go to 3G and it’s fine so I stick with that at moment

@ThreeUK Hey. Is everything ok with the mobile service in the Medway area? (Kent) I have so many tumes problem with the data service recently! Have to turn on/off all the time to refresh! :S

@ThreeUKSupport why does the latest update to wuntu make me get a verification code and login every time I use it?. It’s so frustrating & is stopping notifications coming through

@ThreeUK hi, are you going to support the eSim in the new iPhones and Watch?

@VodafoneUK Never used your service 6 months to go till I break free from #ThreeUK. Maybe I'll look U up 4 good data deals?

@ThreeUKSupport @ThreeUK I'm getting a watch with 4g support and wondered if I could get two sims attached to the same number so the watch and my phone can use the same data&number?

@ThreeUKSupport poor signal

@jimwaterson I tried desperately to get @virginmedia to connect my mum weeks ago and they refused because of her age. I have been a customer of theirs for a decade as has my mum. @richardbranson had not put people first. Only profit. And now wants bail outs. Thankfully @ThreeUK saved the day

@ThreeUKSupport In these difficult times you need to support long-standing customers not charge them excessive amounts when it is clearly an accident

@hope_steven @O2 @ThreeUK @VodafoneUK @TMobile Don't forget @EE too, my current network - but I'm out of contract right now and would gladly switch if one of these stepped up to support #remotelearning #teachfromhome

@ThreeUKSupport It’s clearly a mistake if their phone expenditure is never that much normally

@ThreeUKSupport This is unfair and terrible customer service

@ThreeUK Would not recommend 3 anymore. Happy to take your money but then not resolve any issues. Extremely disappointed

@ThreeUKSupport I don't see that fair. Even when my bill comes out my account it would just about me a month so don't see its fair im being charged for days I never had my phone.

@ThreeUKSupport Okay I understand that but how comes its telling me after 6 months my bill will be £78 however on my paper copy it says £67. Also in store that never got explained to me that I would have to pay more on my first bill. Considering I haven't even had the phone a month

DAY "9" WITHOUT ANY INTERNET WITH " @ThreeUK @ThreeUKSupport " 👈 ALL THREE CUSTOMERS YOU MAKE OFFICIAL COMPLAINTS WITH THE " OMBUDSMAN SERVICES @OmbudServices AND LET ALL UK NATIONAL PAPERS KNOW OF YOUR PROBLEMS WITH " THREE " SERVICES @TheSun @DailyMirror @guardian

@bcartwright86 @BeckyX418 @ThreeUK They're an absolute joke of a network man 😂