3 (Three) Outage Report in Rochester, Medway, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Rochester, Medway, England
The most recent 3 (Three) outage reports came from the following cities: Aylesford, Swanscombe and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Jane
(@Too_Funky) reported
from
Gillingham, England
@ThreeUK please can you message me asap not a happy customer!!!!
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Ben Mason
(@bbmason) reported
from
Stone, England
@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!
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Pete Blanchard
(@PeteBlanchard) reported
from
Southend-on-Sea, England
@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it
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Andy Page
(@andypagethfc) reported
from
Kings Hill, England
@ThreeUKSupport Yes had issue Sunday! Had to reboot router several times before it connected to the internet! BN14 9GA. No error lights on router but can see in the app that no internet connection
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Claire - with a capital C
(@c1ormy) reported
from
Gravesend, England
@ThreeUK so angry 😡 5 hours talking to overseas customer service and getting nowhere!!!!
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you
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Ed Sutton
(@Ed_sutton92) reported
from
Sutton at Hone, England
@ThreeUK what's up with your 4g because it's incredibly slow
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Gravesend, England
@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all
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alastair goodale
(@GtAlastair) reported
from
Maidstone, England
@ThreeUKSupport why have I got issues with tweets?
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@GadgetsBoy @ThreeUK Where I shop lol. Stupid iPhone autocorrect
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@ThreeUK your service and customer service team are a disgrace. Never known such a poor service.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@ThreeUK terrible customer service.
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Steve's
(@WHU_2012) reported
from
Horndon on the Hill, England
Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.
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Lisa
(@Lisa2672) reported
from
Southend-on-Sea, England
@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.
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Georgina
(@grumbelow) reported
from
Sutton at Hone, England
@ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!
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Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Alex
(@alexthetwiggy) reported
from
Gillingham, England
@ThreeUK It’s a shame I’ve had to resort to this. Three customer service is the worst ever. New phone went missing, 2 months ago , now having been promised 2 weeks ago it was sorted , still nothing.
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Rockwell7 😷
(@Rockwell7) reported
from
Maidstone, England
@Mobile_Dom @GadgetsBoy I've got no 5G signal for my side of Maidstone in Kent from @ThreeUK so I can't test 5G atm
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Dave Gardner
(@shivaunt71) reported
from
Borough Green, England
@ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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MainDealer
(@dealer_main) reported
@ThreeUK @ThreeUKSupport This "0800 033 8030"customer relations number doesn't work. I want to speak to someone in the UK as my issue is very urgent. I have a dispute claim up which got push up due to how vital it is. I missed a phone call and I called back to get an update but just got passed around
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JackTurner
(@JackdturnerJack) reported
@ThreeUKSupport why has your coverage been so bad lately ?
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Richie Barron
(@richiebaronoski) reported
@ThreeUKSupport It started about a week ago, if I turn off and on it works for a short while then just stops. It’s not working now for example
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Richie Barron
(@richiebaronoski) reported
@ThreeUKSupport Same problem intermittent in any area. Had this sim since last upgrade about a year ago
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Leo
(@dealer_main) reported
@ThreeUKSupport I've been with three for four years and never complained but when I want to switch pay as you go due to the circumstances COVID 19 put in you guys put me through hell. I've paid 6 months' worth of contract when I'm supposed to be pay as you go cuz you guys got an error.
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🌻🌻Christine Taylor🌻🌻
(@nannychrisMa) reported
@ThreeUKSupport 2 online chats with Java, then Marina, t to resolve my issue have ended with the agent claiming they'd lost connection with me, or vica versa... Doesn't say much for the three network?! Simple problem, I just need a little help please!
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Nabil
(@dealer_main) reported
@ThreeUKSupport That happened in February 2021 after I made my final payment once again just to find out in March I had to make another final payment. there's a lot I haven't mention but I've pay £15 just to make a complaint even though I was PAYG.
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Michael Jessop
(@michaeljessop63) reported
@ThreeUKSupport Poor customer service from Three. When they say out of contract please make sure all parties understand what that means. Wont be re-newing any of my other Three phones when the time comes
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Christopher Piercy
(@ChrisPiercy_1) reported
@ThreeUK How do you contact the UK customer service. I keep getting connected to India
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🐼
(@__readysetgo) reported
@ThreeUKSupport Thanks, sorry just one last question probably a silly one, would we also not be able to switch the number if he switched to another network?