3 (Three)

3 (Three) Outage Report in Rochester, Medway, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Rochester, Medway, England 12/26/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Total Blackout (24%)

    Total Blackout (24%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rochester, Medway, England

The most recent 3 (Three) outage reports came from the following cities: Swanscombe, Gravesend, Southend-on-Sea and South Benfleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwanscombe Phone
United KingdomGravesend Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouth Benfleet Total Blackout
United KingdomSouth Benfleet Phone
United KingdomChatham Internet

Community Discussion

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3 (Three) Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @ThreeUK terrible customer service.

  • Rockwell7 Rockwell7 😷 (@Rockwell7) reported from Maidstone, England

    @Mobile_Dom @GadgetsBoy I've got no 5G signal for my side of Maidstone in Kent from @ThreeUK so I can't test 5G atm

  • Ed_sutton92 Ed Sutton (@Ed_sutton92) reported from Sutton at Hone, England

    @ThreeUK what's up with your 4g because it's incredibly slow

  • PeteBlanchard Pete Blanchard (@PeteBlanchard) reported from Southend-on-Sea, England

    @SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.

  • shivaunt71 Dave Gardner (@shivaunt71) reported from Borough Green, England

    @ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.

  • c1ormy Claire - with a capital C (@c1ormy) reported from Gravesend, England

    @ThreeUK so angry 😡 5 hours talking to overseas customer service and getting nowhere!!!!

  • MedwayTimes Medway Times (@MedwayTimes) reported from Maidstone, England

    @ajpaterson @ThreeUK .. common and well known problem that has been around for years - usually charges are triggered by you opening an sms coming from a 3digit or 4digit numbers. .. Three will reimburse your loses (make sure there are no new subscriptions neither). Best!

  • mikebahirathan Mike Bahirathan #FBPE (@mikebahirathan) reported from Southend-on-Sea, England

    Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors

  • ludlow_jimmy Jimmy ludlow (@ludlow_jimmy) reported from Gravesend, England

    @ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all

  • grumbelow Georgina (@grumbelow) reported from Sutton at Hone, England

    @ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!

  • Too_Funky Jane (@Too_Funky) reported from Gillingham, England

    @ThreeUK please can you message me asap not a happy customer!!!!

  • Winclouduk 🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Rochester, England

    @ThreeUKSupport Thanks for your help. I tried the text but my device won’t allow text. Hence I have no idea how they got my number lol

  • bbmason Ben Mason (@bbmason) reported from Stone, England

    @LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!

  • Winclouduk 🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Rochester, England

    @ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it

  • alexthetwiggy Alex (@alexthetwiggy) reported from Gillingham, England

    @ThreeUK It’s a shame I’ve had to resort to this. Three customer service is the worst ever. New phone went missing, 2 months ago , now having been promised 2 weeks ago it was sorted , still nothing.

  • Winclouduk 🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Rochester, England

    @GadgetsBoy @ThreeUK Where I shop lol. Stupid iPhone autocorrect

  • flumpy999 Julie Cruse (@flumpy999) reported from Southend-on-Sea, England

    @oohmeex @ThreeUK It’s must be your sim or phone! 😂Oh no of course not , there is nearly every customer having this issue. #No4g

  • andypagethfc Andy Page (@andypagethfc) reported from Kings Hill, England

    @ThreeUKSupport Yes had issue Sunday! Had to reboot router several times before it connected to the internet! BN14 9GA. No error lights on router but can see in the app that no internet connection

  • Winclouduk 🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUK please help. My data only iPad account has charges for premium text ls@from 65333 . I have called you service line and emailed the address they gave me but all are invalid. Anyway of getting this removed

  • GtAlastair alastair goodale (@GtAlastair) reported from Maidstone, England

    @ThreeUKSupport why have I got issues with tweets?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • GaryNHughes Gary Hughes (@GaryNHughes) reported

    @ThreeUKSupport Why is the 5G not working in WF17. It’s been rubbish all week!

  • skos_ninja Jake Oliver (@skos_ninja) reported

    Hey @ThreeUK the whole point of the new text message service for PAC codes is so you don't have to deal with the network. That means you shouldn't then start spamming them with calls and texts begging to stay. Maybe think about that before ripping EU roaming away next time.

  • AlexJive Alexander Kenneth Martin Douglas (@AlexJive) reported

    @ThreeUKSupport Texting “CALL” and the number to 7726. The problem is that they are burner numbers. They generate nee numbers daily and just keep robocalling with prerecorded messages. Actually they try and ring off quickly so you call back and get charged premium rate.

  • oxo_daniellelou Danielle Louise (@oxo_daniellelou) reported

    @ThreeUK what is going on with your internet and signal today? It’s absolutely terrible

  • adsaffer Aaron Saffer (@adsaffer) reported

    @MiffyJJ @ThreeUKSupport So @ThreeUKSupport what's the plan? If you can't sent a replacement router then am I allowed to cancel?

  • kayrothery Kay Rothery (@kayrothery) reported

    @ThreeUK contacted and talked into your broadband with the promise of a TV, back in February, never received. I contact you via telephone 2 weeks ago and told would be with me in 10 days. Still nothing. Im sure this is miss selling? Broadband alone isn’t worth it!! Poor service.

  • marcusmark2019 marcus (@marcusmark2019) reported

    @ThreeUK why dont three have an email address to contact.... i need more time to pay my bill as bt has taken there bill before hand and iv been given 24hrs by you's to pay my bill or service is suspended😡

  • revoliskaz Sk (@revoliskaz) reported

    @ThreeUKSupport How long is that going to take? Given this situation, does anyone knows if I have the right to terminate the contract if there is no service provided? I've no service since Tuesday night and their dedicated team is not helpful.

  • BVickers25 Bradley (@BVickers25) reported

    @ThreeUKSupport Another day where I've received a phone call in my own house and the caller cannot hear me at all. I cut them off and called them back - didn't work. Knocking it down to 3G works but isn't a good solution.

  • MiffyJJ neveruseagain (@MiffyJJ) reported

    @ThreeUKSupport my 5g hub is not working. only the power light is on and all other lights were off. calling to customer service said it is software issue it is start to investigating. load of customer has same problem. I am still wfh i have to go to cafe for my meeting so awkward