3 (Three) outages and service status in Rochester, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Rochester, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Rochester, England
The most recent 3 (Three) outage reports came from the following cities: Southend-on-Sea, Gravesend, Sheerness, Rochester, and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
Phone | 4 days ago |
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Southend-on-Sea
|
Internet | 5 days ago |
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Southend-on-Sea
|
Phone | 8 days ago |
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Southend-on-Sea
|
Internet | 20 days ago |
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Gravesend
|
Internet | 26 days ago |
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Southend-on-Sea
|
Internet | 28 days ago |
Community Discussion
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3 (Three) Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Jamie (@Jamiecpfc) reported from Sutton at Hone, England@ThreeUK your service and customer service team are a disgrace. Never known such a poor service.
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James (@jamesdevonport) reported from Rochester, England@ThreeUK What is going on with your network recently, it never EVER works.
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Jon Goda (@jongoda) reported from Hunton, England@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴 (@Winclouduk) reported from Maidstone, England@ThreeUK please help. My data only iPad account has charges for premium text ls@from 65333 . I have called you service line and emailed the address they gave me but all are invalid. Anyway of getting this removed
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Jon Goda (@jongoda) reported from Hunton, England@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺 (@JonathanCGroves) reported from Kings Hill, England@Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.
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Jason R Martin (@MakeUpBeautyMan) reported from Canvey Island, England@ThreeUK ANOTHER THIRTY MINUTES OF CUSTOMER SERVICE HELL WITH YOU COMPANY - THIRD TIME IN A WEEK I HAVE NEED TO CALL - ABSOLUTE JOKE
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Bryn (@brynwilliams81) reported from East Farleigh, England@ThreeUKSupport Your mobile coverage is absolutely terrible all day without been able to make or receive calls £65 a month for what???
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Alex (@alexthetwiggy) reported from Gillingham, England@ThreeUK It’s a shame I’ve had to resort to this. Three customer service is the worst ever. New phone went missing, 2 months ago , now having been promised 2 weeks ago it was sorted , still nothing.
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴 (@Winclouduk) reported from Rochester, England@ThreeUKSupport My phone is iPhone 8plus me1 2hn but the area affected for over a year. Or is me4 4hy. Signal is full on 3&4g but nothing happens
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Steven Gothard (@StevenGothard) reported from Sutton at Hone, England@ThreeUK hi can you fix a blackberry curve 9360 possible screen liquid damage please?.
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Charlie Wood (@charliewoodinit) reported from Sutton at Hone, England@ThreeUKSupport I’m disgusted with the level of service I am receiving from you lot, signed up with you for the best mobile data deals to begin with, for months now your mobile data coverage and responsiveness has been a joke. Now this today. Something needs to change.
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Andee Byford (@BobCratchitt) reported from Southend-on-Sea, England@ThreeUKSupport No I have left but after seeing my friend’s issue I thought I would highlight I had the same issue.
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Claire - with a capital C (@c1ormy) reported from Gravesend, England@ThreeUK so angry 😡 5 hours talking to overseas customer service and getting nowhere!!!!
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴 (@Winclouduk) reported from Rochester, England@GadgetsBoy @ThreeUK Where I shop lol. Stupid iPhone autocorrect
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Lisa (@Lisa2672) reported from Southend-on-Sea, England@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.
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Jon Goda (@jongoda) reported from Hunton, England@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
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Will Grady (@willgrady) reported from Rochester, England@ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!
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natsy (@NatsyMFC) reported from Gillingham, England@ThreeUK still having issues with my network!! I’m going to have to cancel if not sorted! Please can you get a manager from uk to call me today
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Jane (@Too_Funky) reported from Gillingham, England@ThreeUK please can you message me asap not a happy customer!!!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nazarbek (@nazarbekto) reported@ThreeUK Hi @threeuk . Why I can’t play games and watch twitch on your internet? Why should I pay for that service? And why I can’t leave you? Worst internet in uk ((( you are very bad
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dec (@declanfrancis96) reported@ThreeUK @ThreeUKSupport we offering early free upgrades but then making people still pay for their old phones aswell as the new phone!? 10 years or so I’ve been with Three and never had an issue upgrading but just clocked on my bank two payments had been taken out for a device
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elle🤍 franchaela (@franchaela_x) reported@jamesma34307397 @ThreeUK @ThreeUKSupport I spoke to customer service and they kept trying to say it’s an issue with my phone and wouldn’t listen when I said other family members on three in the house are having the same problem.
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Legmo2 (@Legmo_2) reported@ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!
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Andy 🇬🇧 🇺🇦 (@Andy2sn) reportedJoined @ThreeUK i know signal in parts off UK are different. But wanna know since #three merged with Vodafone how’s the signal been. I’ve read that some people saying that since the merger Vodafone signal not been good
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Luke Beevers (@beevers93) reported@ThreeUKSupport I cannot go into enough detail on the issues I've been having with you. But apparently according to your customer service I ordered 1 SIM on a 2 for 1 SIM offer, which makes little sense. Despite actually using your "connect together" program.
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Godwin Tolulope Anthony (@Tolulorps) reported@ChelseaFCW @ThreeUK Sio should be the one to join the attack from the midfield 3. Cuthbert has no business in the attack. Also, our press out of possession is horrible. Why are our wingers dropping deep into the midfield and the midfielders pushing up? They get past this setup easily.
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Joe Tweeting. (@joeisstanding) reportedI had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.
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Darryl (Dazzle) Brace (@DazzleB007) reportedIs it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???
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UK Beauty Online (@UKBeautyOnline) reported@ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossuble to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service