3 (Three) Outage Report in Rochester, Medway, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (32%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Rochester, Medway, England
The most recent 3 (Three) outage reports came from the following cities: Gravesend, Southend-on-Sea, South Benfleet, Chatham and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Steve's
(@WHU_2012) reported
from
Horndon on the Hill, England
Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.
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Georgina
(@grumbelow) reported
from
Sutton at Hone, England
@ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!
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Neil Griffiths
(@neilpgriffiths) reported
from
Grays, England
So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@ThreeUK your service and customer service team are a disgrace. Never known such a poor service.
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Will Grady
(@willgrady) reported
from
Rochester, England
@ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!
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Dave Gardner
(@shivaunt71) reported
from
Borough Green, England
@ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@ThreeUK terrible customer service.
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you
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Lisa
(@Lisa2672) reported
from
Southend-on-Sea, England
@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport @TheBiggestDesi I have never had my bills increase when in contract. Be fair though I actually read the small print and choose a tattoo that doesn’t’
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Gravesend, England
@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all
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Jane
(@Too_Funky) reported
from
Gillingham, England
@ThreeUK please can you message me asap not a happy customer!!!!
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport That area is ln12 2ly. There is non existent signal all around the town not just this postcode. I think you need a bigger mast for that area
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Rockwell7 😷
(@Rockwell7) reported
from
Maidstone, England
@Mobile_Dom @GadgetsBoy I've got no 5G signal for my side of Maidstone in Kent from @ThreeUK so I can't test 5G atm
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alastair goodale
(@GtAlastair) reported
from
Maidstone, England
@ThreeUKSupport why have I got issues with tweets?
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Ben Mason
(@bbmason) reported
from
Stone, England
@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©
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Pete Blanchard
(@PeteBlanchard) reported
from
Southend-on-Sea, England
@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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buz
(@si_Buzz) reported
@ThreeUK how comes your signal is so shockingly bad at gatwick. It’s getting worse day by day.
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The Salfordian 🏴
(@TSalfordian) reported
@ThreeUKSupport @notameadow Yes 3 tell people to use 3G because its 4G is so bad, you can't make this up
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Matt Robson
(@MattRob01616091) reported
@ThreeUKSupport i have a a three 5g hub broadband contract. When i call for support it asks for the phone number. It doesn't say this on the invoice or on the sim. How can i get tech support for the hub?
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Jon Evans
(@jonprevans) reported
@ThreeUKSupport @wangpuppie Just spoken to Tnree customer services who say the entire network is down and still hasn’t been fixed, so not sure why you’re informing customers that it’s working. She’s said a text message will go out to customers once the network is up again.
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Matt Lynch
(@mjlynch) reported
@ThreeUKSupport your 5G mobile broadband has stopped working yet again. This us after you’ve told people yesterday that the service was fixed.
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Abbey
(@abbeyftmcvey) reported
Absolutely sick to death of @ThreeUKSupport already got rid of my phone contract with you and now the wifi is just getting worst and worst by the day
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Ian Cooke
(@69Rogue) reported
@ThreeUKSupport Why is 4G mobile broadband so slow in LL22 9EY downstream keeps fluctuating between 0bps and 5.7mbps
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AQS
(@ALM40849460) reported
@ThreeUKSupport Thanks Ali - approximately when was the known issue fixed? Both last night/this morning it was doing the same thing (DNS Server not responding) which is what has been happening all week. Post code is SW1H 0AQ. I have 2 Three broadband boxes at this location and both have been out
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Tan
(@TannyLN) reported
@ThreeUKSupport Just called your support team to ask what's happening with my home 5g broadband - apparently there's a new outage and it's not just my area. Why don't you update Network status checker page to let everyone know?
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Dan Clarke
(@danclarke12) reported
@ThreeUKSupport Hi, reset it and it's completely cut out again now after being fine all morning. Are any outages showing in SW17? If not what do you recommend doing next?