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3 (Three)

3 (Three) Outage Report in Rochester, Medway, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Rochester come from postal codes ME2 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Rochester, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Rochester, England

The most recent 3 (Three) outage reports came from the following cities: Southend-on-Sea, Gravesend, Sheerness, Rochester, and Gillingham.

CityProblem TypeReport Time
Southend-on-Sea Phone 1 day ago
Southend-on-Sea Internet 14 days ago
Gravesend Internet 19 days ago
Southend-on-Sea Internet 21 days ago
Sheerness Phone 24 days ago
Rochester Internet 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport My family lives there and for past few years there isn’t good signal. Even going to watch football in pub and can’t use phone as no where has basic signal :-(

  • willgrady
    Will Grady (@willgrady) reported from Rochester, England

    @ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport @TheBiggestDesi I have never had my bills increase when in contract. Be fair though I actually read the small print and choose a tattoo that doesn’t’

  • Lisa2672
    Lisa (@Lisa2672) reported from Southend-on-Sea, England

    @ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport That area is ln12 2ly. There is non existent signal all around the town not just this postcode. I think you need a bigger mast for that area

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @ThreeUK terrible customer service.

  • PeteBlanchard
    Pete Blanchard (@PeteBlanchard) reported from Southend-on-Sea, England

    @SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.

  • GtAlastair
    alastair goodale (@GtAlastair) reported from Maidstone, England

    @ThreeUKSupport why have I got issues with tweets?

  • jongoda
    Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??

  • grumbelow
    Georgina (@grumbelow) reported from Sutton at Hone, England

    @ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!

  • JimboUK71
    James Aubrey (@JimboUK71) reported from Sutton at Hone, England

    @waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??

  • WHU_2012
    Steve's (@WHU_2012) reported from Horndon on the Hill, England

    Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.

  • jongoda
    Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)

  • jongoda
    Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?

  • ludlow_jimmy
    Jimmy ludlow (@ludlow_jimmy) reported from Gravesend, England

    @ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all

  • jongoda
    Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!

  • Jamiecpfc
    Jamie (@Jamiecpfc) reported from Sutton at Hone, England

    @ThreeUK your service and customer service team are a disgrace. Never known such a poor service.

  • IP_dan_Iyan
    Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©

  • neilpgriffiths
    Neil Griffiths (@neilpgriffiths) reported from Grays, England

    So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK

  • RKent1992
    Ryan Kent (@RKent1992) reported from Southend-on-Sea, England

    @ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Gstr2021
    g.s.t.r 2021 (@Gstr2021) reported

    @ThreeUK Your connection was interrupted A network change was detected.

  • Ricky81D
    Ricky (@Ricky81D) reported

    @syph82 @ThreeUK I’m on BT mobile, had Vodafone, O2, Virgin I even tried a one that I’ve never heard of before or since (only had it 5 days) can honestly say BT has been brilliant for service wherever I’ve been in the last 5 years.

  • Mozart321
    ʂıɱơŋ 🇬🇧🇵🇹🇳🇱 (@Mozart321) reported

    @ThreeUKSupport I got a new SIM but every time I try and confirm my email address to see the balances (PayM), it keeps saying there is a problem. I spoke to someone yesterday and they said try again. I've been trying and it just doesn't work..

  • thebeerzombie
    Julie Groves 💙 (@thebeerzombie) reported

    @ThreeUKSupport Hello, there are still problems with the signal in CR2 - the problem was supposed to be fixed Friday. What's going on?

  • Gstr2021
    g.s.t.r 2021 (@Gstr2021) reported

    @ThreeUKSupport I've had with it with this network signal at home . U may aswell cancel my contract because I'm not paying for this crap

  • samorris6182
    Sophie Ann Morris (@samorris6182) reported

    @ThreeUK have been trying to get a PAC code for two days but I keep getting a text saying there is a system issue.

  • thelightman93
    Mr Man (@thelightman93) reported

    @ThreeUKSupport @JaroslavH Would also like you to pass on another customer extremely hacked off about this. 20GB should be the limit, why don’t you bring those places on just 12GB UP to 20GB and make it an improvement, rather than screwing your customers over (again!)

  • merichai
    MeriChai (@merichai) reported

    @ThreeUK is Northern Ireland not a part of UK? I got a roaming/limited data message from three which surprised me as I think in Belfast it should be like local service. Please clear this!

  • linux_bb
    Scott (@linux_bb) reported

    @ThreeUKSupport Has there also been a behaviour change? Feel like it used to always come on with WiFi whereas now it may only come on when signal gets low.

  • linux_bb
    Scott (@linux_bb) reported

    @ThreeUKSupport weird,my old three PAYG SIM said “Three WiFi call” on WiFi and my new one says “WiFi call” 3 not mentioned (even though is on 3 network,can see when dropping off WiFi).Only a cosmetic change but was this on purpose or do I have a weird SIM?Using iPhone on iOS 14.6