3 (Three)

3 (Three) Outage Report in Rochester, Medway, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Rochester, Medway, England 03/01/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rochester, Medway, England

The most recent 3 (Three) outage reports came from the following cities: Gillingham, Gravesend, Southend-on-Sea, Maidstone, Rochester and Aylesford.

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City Problem Type Report Time
United KingdomGillingham Total Blackout
United KingdomGravesend Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • alexthetwiggy Alex (@alexthetwiggy) reported from Gillingham, England

    @ThreeUK It’s a shame I’ve had to resort to this. Three customer service is the worst ever. New phone went missing, 2 months ago , now having been promised 2 weeks ago it was sorted , still nothing.

  • PeteBlanchard Pete Blanchard (@PeteBlanchard) reported from Southend-on-Sea, England

    @SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.

  • Too_Funky Jane (@Too_Funky) reported from Gillingham, England

    @ThreeUK please can you message me asap not a happy customer!!!!

  • Winclouduk 🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Rochester, England

    @ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it

  • MedwayTimes Medway Times (@MedwayTimes) reported from Maidstone, England

    @ajpaterson @ThreeUK .. common and well known problem that has been around for years - usually charges are triggered by you opening an sms coming from a 3digit or 4digit numbers. .. Three will reimburse your loses (make sure there are no new subscriptions neither). Best!

  • Winclouduk 🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Rochester, England

    @GadgetsBoy @ThreeUK Where I shop lol. Stupid iPhone autocorrect

  • mikebahirathan Mike Bahirathan #FBPE (@mikebahirathan) reported from Southend-on-Sea, England

    Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors

  • grumbelow Georgina (@grumbelow) reported from Sutton at Hone, England

    @ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!

  • Rockwell7 Rockwell7 😷 (@Rockwell7) reported from Maidstone, England

    @Mobile_Dom @GadgetsBoy I've got no 5G signal for my side of Maidstone in Kent from @ThreeUK so I can't test 5G atm

  • bbmason Ben Mason (@bbmason) reported from Stone, England

    @LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!

  • Ed_sutton92 Ed Sutton (@Ed_sutton92) reported from Sutton at Hone, England

    @ThreeUK what's up with your 4g because it's incredibly slow

  • Lisa2672 Lisa (@Lisa2672) reported from Southend-on-Sea, England

    @ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.

  • GtAlastair alastair goodale (@GtAlastair) reported from Maidstone, England

    @ThreeUKSupport why have I got issues with tweets?

  • shivaunt71 Dave Gardner (@shivaunt71) reported from Borough Green, England

    @ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.

  • c1ormy Claire - with a capital C (@c1ormy) reported from Gravesend, England

    @ThreeUK so angry 😡 5 hours talking to overseas customer service and getting nowhere!!!!

  • ludlow_jimmy Jimmy ludlow (@ludlow_jimmy) reported from Gravesend, England

    @ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all

  • andypagethfc Andy Page (@andypagethfc) reported from Kings Hill, England

    @ThreeUKSupport Yes had issue Sunday! Had to reboot router several times before it connected to the internet! BN14 9GA. No error lights on router but can see in the app that no internet connection

  • RKent1992 Ryan Kent (@RKent1992) reported from Southend-on-Sea, England

    @ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @ThreeUK terrible customer service.

  • Jamiecpfc Jamie (@Jamiecpfc) reported from Sutton at Hone, England

    @ThreeUK your service and customer service team are a disgrace. Never known such a poor service.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ann86990920 Ann (@Ann86990920) reported

    @ThreeUKSupport Pathetic service no signals. And charged me for nothing. Still chasing me to pay for something I didn't use. I will tweet all the time until they sort the matter.

  • DannyB3072 Danny 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DannyB3072) reported

    @ThreeUKSupport I have no service Holly

  • byoungisbae Hunters Mom (@byoungisbae) reported

    @ThreeUKSupport Letter saying his next bill is £38, my older sister had then called up whilst I was at work as I’m usually the one who sorts it out for my dad any issues. She was told because we asked for a PAC code that means the contract started again? So my sister paid as my dad didn’t want

  • Landygirl87 Julie Wong E (@Landygirl87) reported

    @ThreeUKSupport why do u “need” to update ur masts for 5G when 4G masts were perfectly fine, I have no signal at home and have to drive 30 miles out of town to get a measly 1 bar 3G signal. What if I have an emergency? How would I call 4 help?

  • WakeupP49062581 Wake up People (@WakeupP49062581) reported

    @ThreeUK I was sent a final bill, I was in credit. Thank you to customer services for keeping me on the phone for 47 minutes. As they were sorting out my refund, they cut me off.

  • HarryRog1979 Harry Rogers (@HarryRog1979) reported

    @ThreeUK fed up with phone saying 5g but Internet not working. Not sure if it's the new phone or rubbish network

  • Ann86990920 Ann (@Ann86990920) reported

    @ThreeUKSupport I am not a business customer. You gave me a link for business customers

  • Ann86990920 Ann (@Ann86990920) reported

    @ThreeUKSupport I have spoken to customer services again and wasted another hour for the number 078281125096. I never used this number and cancelled on the 5th day in lockdown when they had no customer services calls and I had to do online. Am not paying 265.12.I want my £18 back

  • CharlotteLDev Charlotte Lawton (@CharlotteLDev) reported

    @ThreeUKSupport No I’m using my new contract and number. Although it wasn’t until I called someone and a different number that I saw it was an issue. Disappointing to hear it’s not worked as it was explained that it would when I upgraded.

  • Gnoshious Manuel Nunes (@Gnoshious) reported

    @ThreeUK Why are you so bad to your loyal customers. I'm getting an early renewal offer from you of £23 per month! Your website has it for £17! Just a rip off. If been with you since 2015. But it's time to try and find a provider that wants to keep its customers.