3 (Three) Outage Report in Rochester, Medway, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (23%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Rochester, Medway, England
The most recent 3 (Three) outage reports came from the following cities: Swanscombe, Gravesend and Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Swanscombe |
Phone | |
| Gravesend |
Internet | |
| Southend-on-Sea |
Internet | |
| South Benfleet |
Total Blackout | |
| South Benfleet |
Phone | |
| Chatham |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Will Grady
(@willgrady) reported
from
Rochester, England
@ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Neil Griffiths
(@neilpgriffiths) reported
from
Grays, England
So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport I have been receiving incredibly poor 4G download speeds on my 4G router and phone in the SS9 postcode area. Any reason for this please.
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Bryn
(@brynwilliams81) reported
from
East Farleigh, England
@ThreeUKSupport Your mobile coverage is absolutely terrible all day without been able to make or receive calls £65 a month for what???
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport That area is ln12 2ly. There is non existent signal all around the town not just this postcode. I think you need a bigger mast for that area
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport @TheBiggestDesi I have never had my bills increase when in contract. Be fair though I actually read the small print and choose a tattoo that doesn’t’
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Steven Gothard
(@StevenGothard) reported
from
Sutton at Hone, England
@ThreeUK hi can you fix a blackberry curve 9360 possible screen liquid damage please?.
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport Thanks for quick reply. There is a few popular attractions around here and they will have the same issue. It’s strange that mobile networks have monopolised on this fact :-(
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUK any way you can update your masts to give signal to my hotel I work in and the massive beefeater? Seems we all fall into a black spot for any signal :-( me143as
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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Steve's
(@WHU_2012) reported
from
Horndon on the Hill, England
Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@ThreeUK your service and customer service team are a disgrace. Never known such a poor service.
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport My family lives there and for past few years there isn’t good signal. Even going to watch football in pub and can’t use phone as no where has basic signal :-(
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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JessicaO
(@Jolst86) reported
@ThreeUKSupport hey guys, I’m having issues with internet access on my mobile. I’m in a 5G area and it’s listing 2bqr 4G and it’s taking a good 5 mins to load anything. Please help! E15 London area
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NathanÓCaoímh™©
(@OCaoimhAslan) reported
Will @ThreeUK ever support esim on Apple Watch?
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Gareth Mackenzie
(@Gazmak101) reported
Think it's time I left @ThreeUK as full signal yet no Internet and price on sim only goes up yet can still get old sim for new customers for less..don't feel valued now tbh.
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ＡＬＢ Ξ ＲＴＯ🧪🧫
(@albertolabs) reported
@EE when I return I’ll be keeping and bumping up my contract with you, kudos! My CLV to you is £1500+ 🔥 @ThreeUK say goodbye to another customer - if you can’t try to accommodate even a little, you don’t deserve me. My CLV to you is £170 - you dropped the ball 👋
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Thorsten Brandt
(@doctor_teee) reported
@ThreeUKSupport Thanks, it appears to be a problem with iOS 15 beta, that has your website think I’m on WiFi when I’m not. Likely the new privacy protection, I’ve not figured out yet how to disable it.
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Jake
(@Jakeleeds88) reported
@ThreeUKSupport Thanks for your reply Ali. Really frustrating for a lot of people. You're a huge network, you really should be offering esims like O2, EE and Vodafone do
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martinandkaren1@yahoo.co.uk
(@martinandkaren3) reported
@ThreeUK you were going to sort out the number transfer of my husbands phone and he has already contacted you on 5 occasions now. All he gets is a pack of lies from Three, worst company he’s ever dealt with, disgusting you should be ashamed
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Haz
(@Hazcraft) reported
@ThreeUK since you lied to us about never introducing roaming charges, I expect we can terminate our contracts for free? Who do we contact to do this
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ＡＬＢ Ξ ＲＴＯ🧪🧫
(@albertolabs) reported
@EE when I return I’ll be keeping and bumping up my contract with you, kudos! My CLV to you is £1500+ 🔥 @ThreeUK say goodbye to another customer - if you can’t try to accommodate even a little, you don’t deserve me. My CLV to you is £170 - you dropped the ball 👋
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Kevin
(@1kevin010) reported
@ThreeUKSupport But this is an ongoing problem guys, take a look at the history of problems in the area and you’ll see it’s quite extensive, you’ve only supposedly fixed the last problem and there is another one !