3 (Three) Outage Report in Rochester, Medway, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (24%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Rochester, Medway, England
The most recent 3 (Three) outage reports came from the following cities: Swanscombe, Gravesend, Southend-on-Sea and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Swanscombe |
Phone | |
| Gravesend |
Internet | |
| Southend-on-Sea |
Internet | |
| South Benfleet |
Total Blackout | |
| South Benfleet |
Phone | |
| Chatham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Medway Times
(@MedwayTimes) reported
from
Maidstone, England
@ajpaterson @ThreeUK .. common and well known problem that has been around for years - usually charges are triggered by you opening an sms coming from a 3digit or 4digit numbers. .. Three will reimburse your loses (make sure there are no new subscriptions neither). Best!
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alastair goodale
(@GtAlastair) reported
from
Maidstone, England
@ThreeUKSupport why have I got issues with tweets?
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Andy Page
(@andypagethfc) reported
from
Kings Hill, England
@ThreeUKSupport Yes had issue Sunday! Had to reboot router several times before it connected to the internet! BN14 9GA. No error lights on router but can see in the app that no internet connection
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Rockwell7 😷
(@Rockwell7) reported
from
Maidstone, England
@Mobile_Dom @GadgetsBoy I've got no 5G signal for my side of Maidstone in Kent from @ThreeUK so I can't test 5G atm
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Gravesend, England
@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all
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Alex
(@alexthetwiggy) reported
from
Gillingham, England
@ThreeUK It’s a shame I’ve had to resort to this. Three customer service is the worst ever. New phone went missing, 2 months ago , now having been promised 2 weeks ago it was sorted , still nothing.
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Ed Sutton
(@Ed_sutton92) reported
from
Sutton at Hone, England
@ThreeUK what's up with your 4g because it's incredibly slow
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Georgina
(@grumbelow) reported
from
Sutton at Hone, England
@ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!
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Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Dave Gardner
(@shivaunt71) reported
from
Borough Green, England
@ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@ThreeUK terrible customer service.
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Claire - with a capital C
(@c1ormy) reported
from
Gravesend, England
@ThreeUK so angry 😡 5 hours talking to overseas customer service and getting nowhere!!!!
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Julie Cruse
(@flumpy999) reported
from
Southend-on-Sea, England
@oohmeex @ThreeUK It’s must be your sim or phone! 😂Oh no of course not , there is nearly every customer having this issue. #No4g
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@GadgetsBoy @ThreeUK Where I shop lol. Stupid iPhone autocorrect
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it
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Jane
(@Too_Funky) reported
from
Gillingham, England
@ThreeUK please can you message me asap not a happy customer!!!!
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport Thanks for your help. I tried the text but my device won’t allow text. Hence I have no idea how they got my number lol
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Pete Blanchard
(@PeteBlanchard) reported
from
Southend-on-Sea, England
@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUK please help. My data only iPad account has charges for premium text ls@from 65333 . I have called you service line and emailed the address they gave me but all are invalid. Anyway of getting this removed
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Ben Mason
(@bbmason) reported
from
Stone, England
@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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cycleoptic💙💚
(@cycleoptic) reported
@ThreeUKSupport so you don’t know either…. please feedback that VPN connections are fine, but not Three server internet connections ( intermittent and slow) on the SAME Three 5G broadband feed this morning .
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David Holmes
(@sherlock1968) reported
Don't normally do this but @ThreeUK has let me down. People have been unable to ring or text me on the SIM provided through its Smarty brand for over a week. Passed from pillar to post by its customer service people - nobody takes ownership & no end in sight.
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cycleoptic💙💚
(@cycleoptic) reported
@ThreeUKSupport i went throught that loop a week ago, i was contacted by your second level support, they don’t know and can’t help either ! do you monitor your internet connectivity and servers ?
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Claudia22222
(@ClaudiaSandu) reported
@ThreeUKSupport 1/2 After 2 weeks trying to recover our numbers, many hours on the phone to customer services and a blatant lie once that new sims were in the post, we got reconnected to our 'lost' number. I get home today to a confirmation of my our 2 year contracts? We didn't consent to this!
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ollusions
(@olunotolly) reported
@ThreeUK I’ve been getting charged £15 a month for add ons, that I tried to cancel back in July 2020. Tried to calling to cancel multiple times. Tried your app & website. I’ve only just been able to cancel last month & I’m being told by customer service I can’t get my money back.
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Nuzzy
(@therealnuzzy) reported
Thank you for totally cutting me off, I’m offline now..👏🏻👏🏻👏🏻👏🏻 disgusting service as usual by @ThreeUK #scam
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YT: MadnessWithMK 📺
(@m_ldnn_) reported
@ThreeUKSupport why does my sim card say no service ????
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South Londoner
(@SouthLondoner3) reported
@ThreeUKSupport what's up with your login page, I can't access account , screen for number is grey and not moving to allow my numbers to put on screen??
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Phil Benson
(@Philbe4) reported
@ThreeUKSupport This one came as a surprise. Not even gift wrapped. 16 years as a customer with 'three'. Now time to look for a supplier who can give me what I pay for. £150 a month can get me service I deserve elsewhere thanks
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Phil Benson
(@Philbe4) reported
@ThreeUKSupport So if you were working on the 4G and 3G system in our area and knew that it will be down for another 2 days and 5 days respectively, why did you not inform your customers???? 🤬