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3 (Three)

3 (Three) Outage Report in Rochester, Medway, England

Why is my 3 (Three) service not working?

No problems detected

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The latest reports from users having issues in Rochester come from postal codes ME2 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Rochester, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Rochester, England

The most recent 3 (Three) outage reports came from the following cities: Southend-on-Sea, Gravesend, Sheerness, Rochester, and Gillingham.

CityProblem TypeReport Time
Southend-on-Sea Phone 2 days ago
Southend-on-Sea Internet 15 days ago
Gravesend Internet 20 days ago
Southend-on-Sea Internet 22 days ago
Sheerness Phone 24 days ago
Rochester Internet 30 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Rochester, England

    @ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport That area is ln12 2ly. There is non existent signal all around the town not just this postcode. I think you need a bigger mast for that area

  • shivaunt71
    Dave Gardner (@shivaunt71) reported from Borough Green, England

    @ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.

  • bbmason
    Ben Mason (@bbmason) reported from Stone, England

    @LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!

  • ludlow_jimmy
    Jimmy ludlow (@ludlow_jimmy) reported from Gravesend, England

    @ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all

  • WHU_2012
    Steve's (@WHU_2012) reported from Horndon on the Hill, England

    Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.

  • Too_Funky
    Jane (@Too_Funky) reported from Gillingham, England

    @ThreeUK please can you message me asap not a happy customer!!!!

  • Lisa2672
    Lisa (@Lisa2672) reported from Southend-on-Sea, England

    @ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.

  • IP_dan_Iyan
    Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©

  • neilpgriffiths
    Neil Griffiths (@neilpgriffiths) reported from Grays, England

    So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK

  • willgrady
    Will Grady (@willgrady) reported from Rochester, England

    @ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!

  • grumbelow
    Georgina (@grumbelow) reported from Sutton at Hone, England

    @ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!

  • PeteBlanchard
    Pete Blanchard (@PeteBlanchard) reported from Southend-on-Sea, England

    @SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @ThreeUK terrible customer service.

  • GtAlastair
    alastair goodale (@GtAlastair) reported from Maidstone, England

    @ThreeUKSupport why have I got issues with tweets?

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport My family lives there and for past few years there isn’t good signal. Even going to watch football in pub and can’t use phone as no where has basic signal :-(

  • JimboUK71
    James Aubrey (@JimboUK71) reported from Sutton at Hone, England

    @waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??

  • RKent1992
    Ryan Kent (@RKent1992) reported from Southend-on-Sea, England

    @ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport @TheBiggestDesi I have never had my bills increase when in contract. Be fair though I actually read the small print and choose a tattoo that doesn’t’

  • Jamiecpfc
    Jamie (@Jamiecpfc) reported from Sutton at Hone, England

    @ThreeUK your service and customer service team are a disgrace. Never known such a poor service.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • HeathersSoapbox
    Heather’s Soapbox (@HeathersSoapbox) reported

    @ThreeUKSupport - well you were very quick when I praised your sales service. I'm really struggling now. Sim card not operating on my phone. Phone says SIM card not supported iPhone 6sPlus... I've spoken to 2 helpful people and they were putting me through to Billing, cut off x 2

  • socialsoprano
    Penny HEUmer (@socialsoprano) reported

    Does My3 actually work for anyone? I've never been able to log in, always get an error message even when I reset my password! @ThreeUKSupport

  • simplydebss
    Arike Arewa #ENDSARS (@simplydebss) reported

    @ThreeUK is by far the WORST network provider. From connectivity, all the way to customer service. Terrible.

  • KironReid
    Kiron Reid (@KironReid) reported

    @ThreeUK I'm outside the EU in Serbia & my UK 3 mobile phone has not received text messages 4 two weeks. What is your advice? I don't use the phone on your sim because I'll be robbed outside the EU/UK. Same problem in Ukraine last year. Your advice on use abroad needs improving

  • bleedingobvs
    The Bleeding Obvious🩸 (@bleedingobvs) reported

    @ThreeUKSupport @Janeclar Broken for me too. Clear/reset etc. didn't work either.

  • thetippon
    Tippon (@thetippon) reported

    @ThreeUK Why is it that my phone gets a great connection at home, but my 3 broadband is so slow that I can't even load sites. It's down to kbps fairly regularly. I've moved the router, restarted it, and factory reset. My phone's over the data limit because BB doesn't work 😤

  • Kieranrossi1987
    Kieran Rossiter (@Kieranrossi1987) reported

    @ThreeUK your customer service teams are really rubbish. 4 different live chat team members said they would get me an email with in an hour and yet there is no email at all. All of these emails should have been here by 10am. Sort it out. #crapcustomerservice

  • stan_hamil
    Stanley Hamilton (@stan_hamil) reported

    @Three_Is_Broken Up to 465mbps with @EE 👍🏻 I’m so glad that I dumped the **** show that is @ThreeUKSupport

  • ShaniceKebab
    Shanice S (@ShaniceKebab) reported

    Anyone else not had any signal with @ThreeUK since 11pm yesterday??

  • adamjbarber
    adamjbarber (@adamjbarber) reported

    @ThreeUK hi, just found out my son has been hooking his Xbox up to his phones hotspot after the we turn off the WiFi for the night. Can hotspot via the 3 network be disabled?