3 (Three) Outage Report in Rochester, Medway, England
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The latest reports from users having issues in Rochester come from postal codes ME2.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Rochester, Medway, England
The most recent 3 (Three) outage reports came from the following cities: Gravesend, Southend-on-Sea, Sheerness, Rochester, Gillingham and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Internet | |
| Southend-on-Sea |
Internet | |
| Sheerness |
Phone | |
| Rochester |
Internet | |
| Gillingham |
Total Blackout | |
| Gravesend |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Georgina
(@grumbelow) reported
from
Sutton at Hone, England
@ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport @TheBiggestDesi I have never had my bills increase when in contract. Be fair though I actually read the small print and choose a tattoo that doesn’t’
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@ThreeUK your service and customer service team are a disgrace. Never known such a poor service.
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport My family lives there and for past few years there isn’t good signal. Even going to watch football in pub and can’t use phone as no where has basic signal :-(
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport That area is ln12 2ly. There is non existent signal all around the town not just this postcode. I think you need a bigger mast for that area
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Dave Gardner
(@shivaunt71) reported
from
Borough Green, England
@ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@ThreeUK terrible customer service.
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Gravesend, England
@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all
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Lisa
(@Lisa2672) reported
from
Southend-on-Sea, England
@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.
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Neil Griffiths
(@neilpgriffiths) reported
from
Grays, England
So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK
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Will Grady
(@willgrady) reported
from
Rochester, England
@ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!
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Pete Blanchard
(@PeteBlanchard) reported
from
Southend-on-Sea, England
@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you
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alastair goodale
(@GtAlastair) reported
from
Maidstone, England
@ThreeUKSupport why have I got issues with tweets?
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©
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Ben Mason
(@bbmason) reported
from
Stone, England
@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it
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Steve's
(@WHU_2012) reported
from
Horndon on the Hill, England
Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Vitale
(@danvitale) reported
@ThreeUKSupport The complaint was logged in November and is still an issue after multiple escalations to your tech teams. The issue is your tower to our rural area has run out of capacity, hence my original response that your network can not handle the demand.
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Darren Charles
(@DarrenCharlesUK) reported
@ThreeUK Hi, trying to reset my password to My3 and keep getting the error 'my3auth.text.generic.error' when entering a new password. Tried on mobile and desktop. Help?
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Don the Trumpet
(@GetMeAManager) reported
@danvitale @ThreeUKSupport If the tower has ran out of capacity, what are you looking for as an outcome. I can assure you, Three aren't going to purchase a mast and ***** it illegally in your preferred location to resolve a complaint.
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Luckyneko88
(@luckyneko88) reported
On the phone to @ThreeUK again... Terrible customer service... Zero customer care or listening skills. Initially spoke to billings department as they are still charging me for a phone I never received. The fone I ordered was lost/stolen then didn't have it in stock hence
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Andy Patton
(@JockPatton) reported
@ThreeUKSupport What can you do this time that i haven't done 100 times before.. Use 3g.. Take the sim out, reboot the phone.. Post code.. Make and model of phone.. The list goes in and nothing improves.. Just happy to take my money every month, and no real help to any of us...
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tom fulford
(@tomfulford) reported
@ThreeUK utterly useless customer service right now. Have purchased unlimited international calling add-on but still getting charged and constantly reaching end of credit limit.
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coralie
(@corrrralie) reported
@ThreeUK How can your customer service be so abysmal that you can't even confirm a delivery date of an iPhone 12 Pro. I've been waiting for over two months and was told 3 times it would be delivered today. And now radio silence. Make it make sense.
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me
(@mizzlethedizzle) reported
@ThreeUK My father died nearly two months ago. I have contacted yourselves time and time again to get his mobile broadband changed into my mother's name. I have been told time and time again someone would call me. customer service I have received since my dad died is disgusting
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🇦🇫ABCD🇦🇫
(@AbdulBa87) reported
@ThreeUK hello, trying to send MMS via android, but keep getting error saying, 'not supported by the network'
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Nathan Aaron Leonard
(@nathanaaron12) reported
@notorious_twub I’m another @O2 stan!! Been with them years now and wouldn’t go elsewhere! Could never use @ThreeUK after having to go through their awful customer service 🤯