3 (Three) Outage Report in Rochester, Medway, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Rochester, Medway, England
The most recent 3 (Three) outage reports came from the following cities: Maidstone, Aylesford and Swanscombe.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Gravesend, England
@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all
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Dave Gardner
(@shivaunt71) reported
from
Borough Green, England
@ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.
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Ed Sutton
(@Ed_sutton92) reported
from
Sutton at Hone, England
@ThreeUK what's up with your 4g because it's incredibly slow
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alastair goodale
(@GtAlastair) reported
from
Maidstone, England
@ThreeUKSupport why have I got issues with tweets?
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Julie Cruse
(@flumpy999) reported
from
Southend-on-Sea, England
@oohmeex @ThreeUK It’s must be your sim or phone! 😂Oh no of course not , there is nearly every customer having this issue. #No4g
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Medway Times
(@MedwayTimes) reported
from
Maidstone, England
@ajpaterson @ThreeUK .. common and well known problem that has been around for years - usually charges are triggered by you opening an sms coming from a 3digit or 4digit numbers. .. Three will reimburse your loses (make sure there are no new subscriptions neither). Best!
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Jane
(@Too_Funky) reported
from
Gillingham, England
@ThreeUK please can you message me asap not a happy customer!!!!
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Claire - with a capital C
(@c1ormy) reported
from
Gravesend, England
@ThreeUK so angry 😡 5 hours talking to overseas customer service and getting nowhere!!!!
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Lisa
(@Lisa2672) reported
from
Southend-on-Sea, England
@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.
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Georgina
(@grumbelow) reported
from
Sutton at Hone, England
@ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!
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Ben Mason
(@bbmason) reported
from
Stone, England
@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@GadgetsBoy @ThreeUK Where I shop lol. Stupid iPhone autocorrect
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it
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Rockwell7 😷
(@Rockwell7) reported
from
Maidstone, England
@Mobile_Dom @GadgetsBoy I've got no 5G signal for my side of Maidstone in Kent from @ThreeUK so I can't test 5G atm
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@ThreeUK terrible customer service.
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Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Andy Page
(@andypagethfc) reported
from
Kings Hill, England
@ThreeUKSupport Yes had issue Sunday! Had to reboot router several times before it connected to the internet! BN14 9GA. No error lights on router but can see in the app that no internet connection
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport Thanks for your help. I tried the text but my device won’t allow text. Hence I have no idea how they got my number lol
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Alex
(@alexthetwiggy) reported
from
Gillingham, England
@ThreeUK It’s a shame I’ve had to resort to this. Three customer service is the worst ever. New phone went missing, 2 months ago , now having been promised 2 weeks ago it was sorted , still nothing.
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Pete Blanchard
(@PeteBlanchard) reported
from
Southend-on-Sea, England
@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Armstrong-Corbett
(@bchypnotherapy) reported
What a lovely feeling leaving #threeuk @ThreeUK because of absolutely dreadful customer service. Over 15 yrs with you, loyalty doesn’t pay. Two accounts of mine you’ve lost today, not that you’ll care. #CustomerService #customerexperience
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Mahsa
(@Mahsa29984121) reported
@ThreeUK thank you three for putting your customer first .Iranian British are trying to reach their families in Iran to insure their safety please follow TELUS and Koodo’s lead with their kindhearted decision to waive charge and stand with us as a community
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Mike Lovell
(@Danger_Mike) reported
The problem with being a UX/CRO guy is that I get exasperated when I come across terrible UX design in the wild. I’m looking at you @ThreeUK
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John Gardiner
(@John__Gardiner) reported
Hello @ThreeUKSupport @ThreeUK any plans to introduce MORE 5G/4G masts/ upgrades in Sevenoaks, Dunton Green Kent? Still very disappointed in the discontinuation of the Three Home Signal Box earlier this month😭. 🏠🏢🏬🚊🌲🌳📶❌
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Constable Chaos
(@ConstableChaos) reported
@ihwalker @VodafoneGroup If only there was a decent enough @ThreeUK signal here I'd be using them in a heartbeat .. we put one of their mobile broadband hubs at daughter's house and it's stonkingly fast 👍👍
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Praveen Surendran
(@praveensac) reported
@ThreeUKSupport I need proper network for what Iam paying
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Ali Sharabiani
(@assharab) reported
@ThreeUKSupport Their solution was to cancel the order and reorder with initiating the billing address as the appropriate 3 store address!
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Tracey86
(@TRS1986) reported
@ThreeUKSupport I took out a contract in store with a phone on pre order. I now want to change or cancel the contract but I’ve been told I can only do this in the same store as I took it out! I wish I’d been told that, it’s not local, I presumed I’d be able to go into any store!
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Barrie J Stephenson
(@barstep) reported
@SMARTYMobileUK @ThreeUK I live in York YO31 7EJ. My signal has all but vanished. Smarty support says work is going on on the mast. I’ve been on a very week signal for 10 days now. Can you tell me what kind of mast work takes this long?
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Matt Beale
(@matthewjbeale) reported
@ThreeUKSupport can I have confirmation that there’s an issue with 5G in SE1 atm? Up until Thursday last week i’ve had 400Mb+ speed on my 5G Hub then it suddenly stopping receiving 5G and I get 3mb average speed now. Three have also replaced the hub but the issue remains