3 (Three) Outage Report in Rochester, Medway, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Rochester, Medway, England
The most recent 3 (Three) outage reports came from the following cities: Aylesford, Swanscombe and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Andy 🛳
(@mgydna) reported
from
Gravesend, England
@ClaudioAlbertin @FluffehAdam @ThreeUK @VOXI_UK Ah my voxi sim doesn’t work for the voda network, managed to get on with an old Payg sim, was just a bit of a faff
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@GadgetsBoy @ThreeUK Where I shop lol. Stupid iPhone autocorrect
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Julie Cruse
(@flumpy999) reported
from
Southend-on-Sea, England
@oohmeex @ThreeUK It’s must be your sim or phone! 😂Oh no of course not , there is nearly every customer having this issue. #No4g
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Dean Stevens
(@DWJStevens1991) reported
from
Sutton at Hone, England
@charlotter00se @VodafoneUK @ThreeUK You should try o2. I’ve never had a single problem on my contract. And you get the o2 priority with some really good deals, and early release tickets for concerns, sports etc. I’ve never had a single extra charge. And their customer service is really good too.
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Charlie Wood
(@charliewoodinit) reported
from
Sutton at Hone, England
@ThreeUKSupport I’m disgusted with the level of service I am receiving from you lot, signed up with you for the best mobile data deals to begin with, for months now your mobile data coverage and responsiveness has been a joke. Now this today. Something needs to change.
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Andee Byford
(@BobCratchitt) reported
from
Southend-on-Sea, England
@ThreeUKSupport No I have left but after seeing my friend’s issue I thought I would highlight I had the same issue.
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Glen White
(@CannarWilm) reported
from
Gravesend, England
@ThreeUKSupport I already did. Was told... tough! In not so many words. Until now I've had a good experience with Three. Shame it has to end with a bad experience.
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Chris Tring
(@drongo123uk) reported
from
Gillingham, England
@manxiouslife I too have had very good service from @ThreeUK however, i will be leaving simply because they don't support Esim, and having a smart watch i would like the support
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport Thanks for your help. I tried the text but my device won’t allow text. Hence I have no idea how they got my number lol
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Mark Hamilton
(@MarkHamilton76) reported
from
Rochester, England
@chrishorn1978 @ThreeUK 3 don’t sell boosters anymore mate. Besides, mobile operator signal boosters work by being plugged into a router. You can buy generic cell signal boosters but these are expensive and require installation of external antennae and running coaxial cable to a repeater indoors
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Jason Swan Clark
(@jasonclark) reported
from
Sutton at Hone, England
@ThreeUK Service has been down completely in London for hours and you only just admit something is wrong. Not good enough.
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Spencer
(@lucky_luxy) reported
from
Sutton at Hone, England
@ThreeUKSupport But I have been suffering from the same issues at the exact same places for YEARS!! I would have expected to see some improvement, instead I just get the same excuses.
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Serena Segui ✌
(@SerenaSegui) reported
from
Southend-on-Sea, England
Love paying £65 a month to have no signal ever! @ThreeUK
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𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺
(@JonathanCGroves) reported
from
Kings Hill, England
@Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.
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Medway Times
(@MedwayTimes) reported
from
Maidstone, England
@ajpaterson @ThreeUK .. common and well known problem that has been around for years - usually charges are triggered by you opening an sms coming from a 3digit or 4digit numbers. .. Three will reimburse your loses (make sure there are no new subscriptions neither). Best!
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Andy Page
(@andypagethfc) reported
from
Kings Hill, England
@ThreeUKSupport Yes had issue Sunday! Had to reboot router several times before it connected to the internet! BN14 9GA. No error lights on router but can see in the app that no internet connection
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James
(@jamesdevonport) reported
from
Rochester, England
@ThreeUK What is going on with your network recently, it never EVER works.
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport My phone is iPhone 8plus me1 2hn but the area affected for over a year. Or is me4 4hy. Signal is full on 3&4g but nothing happens
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUK please help. My data only iPad account has charges for premium text ls@from 65333 . I have called you service line and emailed the address they gave me but all are invalid. Anyway of getting this removed
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Oli Mortimer
(@olimortimer) reported
@ThreeUKSupport Hi Nathan, it's mobile broadband - SIM and 4G / 5G router. No way of finding out the phone number of the SIM (never communicated to us), which is why it's so frustrating each time I have to speak to someone.
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Glyn💙Snowdon#FBPE#RejoinEU #FBPPR💙#JohnsonOut
(@GlynSnowdon) reported
@ThreeUK Well 3 UK you’ve failed miserably to deliver on promises made by your so-called ‘customer services’ team - AGAIN. Called & asked for a copy of my final bill. Was promised faithfully it would be emailed to me. Still waiting for one from May! #GladIcancelledmycontract
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ItsJustJosh
(@Craucoes) reported
@danjsansam @ThreeUK KCOM isn’t down they are just fitting new poles across all of hull to prevent widespread outages, they warned you of this 17 hours ago as it will last between 1-5am
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Jordan Pebbles Green
(@jordan_okoro) reported
@ThreeUKSupport Sammie, it was a complaint that I raised through this same channel you have directed me to that necessitated the call from your office on the 15/2/2023. Yet the poor network issue is unresolved to this moment.
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Double Happiness
(@d0ublehappiness) reported
@ThreeUKSupport To be fair, your team have been OK at trying to get it sorted, but I don't get why changing providers should be an issue. It should be straightforward to add a number to my account. Why would you delete my existing number? Your onboarding process needs to be a lot clearer IMHO.
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ahetu!
(@ahetu_) reported
I do not remember the last time i had customer service this bad. ****** product and even worse customer service. Honestly feels like an otherworldly level of incompetence @ThreeUK
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Jack Danny
(@JackDannyEsq) reported
@ThreeUKSupport I'm sorting my finances & have mistakenly left a monthly bill unpaid, so my Internet is now restricted. The problem I have is after over a year of rock solid 5G mobile data on my phone, which by the way is up to date, I'm struggling to connect at all, coincidence?
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Alison Rayner
(@AliJRayner) reported
from
Bryn, England
@ThreeUK need some help on an online upgrade you say you don't have evidence of
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Boudicca67 💙
(@BoudiccaL67) reported
@ThreeUKSupport sadly I had to leave 3 due to poor signal in my area but I’m still waiting for a refund £15.24. Not much I know but every little helps. How can I chase this?
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Graham
(@GrahamFlanniga1) reported
@ThreeUK My 5g hub has had a blue light on it all day and my mobile has had no signal all day, can someone fix this please