3 (Three) Outage Report in Rochester, Medway, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (26%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Rochester, Medway, England
The most recent 3 (Three) outage reports came from the following cities: Swanscombe, Gravesend, Southend-on-Sea, South Benfleet and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 Swanscombe |
Phone | |
| Gravesend |
Internet | |
| Southend-on-Sea |
Internet | |
| South Benfleet |
Total Blackout | |
| South Benfleet |
Phone | |
| Chatham |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Lisa
(@Lisa2672) reported
from
Southend-on-Sea, England
@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.
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Ben Mason
(@bbmason) reported
from
Stone, England
@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!
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Pete Blanchard
(@PeteBlanchard) reported
from
Southend-on-Sea, England
@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.
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Jane
(@Too_Funky) reported
from
Gillingham, England
@ThreeUK please can you message me asap not a happy customer!!!!
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Rockwell7 😷
(@Rockwell7) reported
from
Maidstone, England
@Mobile_Dom @GadgetsBoy I've got no 5G signal for my side of Maidstone in Kent from @ThreeUK so I can't test 5G atm
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Dave Gardner
(@shivaunt71) reported
from
Borough Green, England
@ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you
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Steve's
(@WHU_2012) reported
from
Horndon on the Hill, England
Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.
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Neil Griffiths
(@neilpgriffiths) reported
from
Grays, England
So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it
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Claire - with a capital C
(@c1ormy) reported
from
Gravesend, England
@ThreeUK so angry 😡 5 hours talking to overseas customer service and getting nowhere!!!!
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Will Grady
(@willgrady) reported
from
Rochester, England
@ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@ThreeUK terrible customer service.
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©
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Georgina
(@grumbelow) reported
from
Sutton at Hone, England
@ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Gravesend, England
@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport @TheBiggestDesi I have never had my bills increase when in contract. Be fair though I actually read the small print and choose a tattoo that doesn’t’
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@ThreeUK your service and customer service team are a disgrace. Never known such a poor service.
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alastair goodale
(@GtAlastair) reported
from
Maidstone, England
@ThreeUKSupport why have I got issues with tweets?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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walkerx
(@woodviews) reported
@ThreeUKSupport It was end of contract in the termination period allowed as stated by text messages and your staff. Was told 9th could terminate without charges, account closed on 10th but you charge, contract ended 16 Oct
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walkerx
(@woodviews) reported
@ThreeUKSupport Simple used STAC within period as advised by your staff as leaving due to poor service and that no termination fees. Used the STAC, get bill and charged. Told when rung I should use 8 days before contracts ends or you pay 30 days notice. Not what STAC means
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Moofy
(@PuppyMoof) reported
@ThreeUKSupport I mean the ideal scenario would be you let me change my plan to a more expensive one for more. But I get it that you can’t help 👍 so it’s goodbye after 15 years 👋
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Aldo
(@WeAreDoomed_162) reported
@ThreeUKSupport You need to all start trusting customers better (especially x staff.. who know how the systems work) and provide a service that you are contractually obliged to do... NOT receiving adequate to good 4G Broadband on 4G Equipment could be seen as in contr. Of GC23 and Ofcom Legsl.
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Selina
(@HeySelinaHere) reported
@ThreeUK @ThreeUKSupport I have unlimited data in my contact and I haven’t been able to use it for 3 weeks - I can’t text or call anyone! I messaged you guys and you said it would be fixed by September 21st - it’s still not working. I can only use wifi and my phone is useless!
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walkerx
(@woodviews) reported
@ThreeUKSupport You wouldn't sort the complaint and wouldn't honour the original offer of free termination in August due to no improvement in service
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chris 📸
(@chrisneilmckay) reported
@iD_Mobile_UK @Peteabel73 @ThreeUKSupport Is there a minimum speed guarantee? Ive never experienced 4g this slow before, and it’s been over a number of days and sadly hasn’t improved. Switched from Vodafone on Monday and noticed a huge drop in 4g speed
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Matt Packer
(@Matthewpacker78) reported
@ThreeUK is there an issue with the network in Maidenhead? It’s been so slow last few days?
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walkerx
(@woodviews) reported
@ThreeUKSupport Now been given a reference and told it would be refunded and to cancel direct debit, so I have. All your systems stated £0 termination fees even text to say if used 0 GBP. You charged £18.35, then reduced it by £3.86 as credit, then cancelling £14.49.
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rhys wilkinson
(@rhysw) reported
@AppleSupport please can you help!! I recently taken out a contract with @ThreeUK however I have lost my new phone! My home and bank insurance say it’s not covered in their policy plus the mobile provided cannot help, I didn’t even get to use the phone!!!!