3 (Three) Outage Report in Rochester, Medway, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Rochester, Medway, England
The most recent 3 (Three) outage reports came from the following cities: Gravesend, Southend-on-Sea, South Benfleet, Chatham and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Internet | |
| Southend-on-Sea |
Internet | |
| South Benfleet |
Total Blackout | |
| South Benfleet |
Phone | |
| Chatham |
Internet | |
| Maidstone |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Pete Blanchard
(@PeteBlanchard) reported
from
Southend-on-Sea, England
@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.
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Ed Sutton
(@Ed_sutton92) reported
from
Sutton at Hone, England
@ThreeUK what's up with your 4g because it's incredibly slow
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Andy Page
(@andypagethfc) reported
from
Kings Hill, England
@ThreeUKSupport Yes had issue Sunday! Had to reboot router several times before it connected to the internet! BN14 9GA. No error lights on router but can see in the app that no internet connection
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Dave Gardner
(@shivaunt71) reported
from
Borough Green, England
@ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.
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Medway Times
(@MedwayTimes) reported
from
Maidstone, England
@ajpaterson @ThreeUK .. common and well known problem that has been around for years - usually charges are triggered by you opening an sms coming from a 3digit or 4digit numbers. .. Three will reimburse your loses (make sure there are no new subscriptions neither). Best!
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport Thanks for your help. I tried the text but my device won’t allow text. Hence I have no idea how they got my number lol
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Ben Mason
(@bbmason) reported
from
Stone, England
@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@ThreeUK terrible customer service.
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alastair goodale
(@GtAlastair) reported
from
Maidstone, England
@ThreeUKSupport why have I got issues with tweets?
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Alex
(@alexthetwiggy) reported
from
Gillingham, England
@ThreeUK It’s a shame I’ve had to resort to this. Three customer service is the worst ever. New phone went missing, 2 months ago , now having been promised 2 weeks ago it was sorted , still nothing.
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@GadgetsBoy @ThreeUK Where I shop lol. Stupid iPhone autocorrect
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Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Gravesend, England
@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all
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Claire - with a capital C
(@c1ormy) reported
from
Gravesend, England
@ThreeUK so angry 😡 5 hours talking to overseas customer service and getting nowhere!!!!
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it
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Rockwell7 😷
(@Rockwell7) reported
from
Maidstone, England
@Mobile_Dom @GadgetsBoy I've got no 5G signal for my side of Maidstone in Kent from @ThreeUK so I can't test 5G atm
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUK please help. My data only iPad account has charges for premium text ls@from 65333 . I have called you service line and emailed the address they gave me but all are invalid. Anyway of getting this removed
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Julie Cruse
(@flumpy999) reported
from
Southend-on-Sea, England
@oohmeex @ThreeUK It’s must be your sim or phone! 😂Oh no of course not , there is nearly every customer having this issue. #No4g
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Jane
(@Too_Funky) reported
from
Gillingham, England
@ThreeUK please can you message me asap not a happy customer!!!!
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Georgina
(@grumbelow) reported
from
Sutton at Hone, England
@ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Pritchard
(@markgpritchard) reported
@ThreeUKSupport Hi Chris, The reason I was suspicious is that when I took out my contract, your team seemed really careful in making sure I didn't pay for more data than I needed. I was surprised you're now calling to offer me more data when I never come close to exceeding my allowance
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Ja KeKe Mp
(@JakeKemp85) reported
from
Methil, Scotland
@ThreeUKSupport She was very rude and blunt and wasn’t willing to over any help. She just kept writing “need to call customer service” we feel like cancelling!
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Ray Belheck
(@belheck) reported
@ThreeUKSupport I was told to cancel my direct debit while the cancellation was processed. This has now led to me being in debit to Three. I have now been told I will need to pay a full cancellation fee on top of what I owe, even though it was agreed in March that this fee would be waived.
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The Salfordian 🏴
(@TSalfordian) reported
@ThreeUK Do you support ultra-wideband?
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Mark Webster
(@gstr2022) reported
@ThreeUKSupport , poor network signal in ng9 area , even with a s9 phone. 8 days without a s20 now!!!
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Thomas Evans ♿
(@ThomasEvansAdur) reported
@C2Henry The network provider is @ThreeUK but it is done under Smarty. They are monthly rolling contracts so you can quit or adjust anytime depending on what you need from one month to the next.
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richard bottone
(@richard_bottone) reported
@paiiigerobinson @ThreeUK They’re installing 5G and there’s a temporary tower up atm. Thank you for contacting Three, is there anything else I can help you with Paige?
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Emina
(@Emina_Co) reported
@ThreeUKSupport Yes, they did. Apparently the refund will be with me in a few days. Thanks for your help anyways :)
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Turkish⬛🟧🇹🇷🇬🇧🇪🇺🏴🏴
(@sturat362) reported
@ThreeUK the sales tactics of the people on the end of your customer service centre are beyond problematic. I had a man try and force a contract on me, having told him I was not interested. It has taken longer than a month to get a replacement sim for a new contract. #three
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Francois Domain
(@francoisdomain) reported
@ThreeUK your cart abandonment emails are triggered after I purchased the product. You know what guys, that’s the worst experience ever to start my journey with you. If you need a marketing automation manager, I am sorry I already got a job.