3 (Three) Outage Report in Rochester, Medway, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Rochester, Medway, England
The most recent 3 (Three) outage reports came from the following cities: Gillingham, Gravesend, Southend-on-Sea, Maidstone, Rochester and Aylesford.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol
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Jason Swan Clark
(@jasonclark) reported
from
Sutton at Hone, England
@ThreeUK Service has been down completely in London for hours and you only just admit something is wrong. Not good enough.
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Julie Cruse
(@flumpy999) reported
from
Southend-on-Sea, England
@oohmeex @ThreeUK It’s must be your sim or phone! 😂Oh no of course not , there is nearly every customer having this issue. #No4g
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𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺
(@JonathanCGroves) reported
from
Kings Hill, England
@ThreeUKSupport I wouldn’t expect you to be able to access customer accounts over Twitter!!! As I said, I *was* unable to use my SIM for a week. Past tense. It’s working now, very happy with network performance, very unhappy it took nearly a week to transfer, and no Visual Voicemail.
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Spencer
(@lucky_luxy) reported
from
Sutton at Hone, England
@ThreeUKSupport But I have been suffering from the same issues at the exact same places for YEARS!! I would have expected to see some improvement, instead I just get the same excuses.
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Andy Page
(@andypagethfc) reported
from
Kings Hill, England
@ThreeUKSupport Yes had issue Sunday! Had to reboot router several times before it connected to the internet! BN14 9GA. No error lights on router but can see in the app that no internet connection
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Chris Tring
(@drongo123uk) reported
from
Gillingham, England
@manxiouslife I too have had very good service from @ThreeUK however, i will be leaving simply because they don't support Esim, and having a smart watch i would like the support
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Charlie Wood
(@charliewoodinit) reported
from
Sutton at Hone, England
@ThreeUKSupport I’m disgusted with the level of service I am receiving from you lot, signed up with you for the best mobile data deals to begin with, for months now your mobile data coverage and responsiveness has been a joke. Now this today. Something needs to change.
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUK please help. My data only iPad account has charges for premium text ls@from 65333 . I have called you service line and emailed the address they gave me but all are invalid. Anyway of getting this removed
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Mark Hamilton
(@MarkHamilton76) reported
from
Rochester, England
@chrishorn1978 @ThreeUK 3 don’t sell boosters anymore mate. Besides, mobile operator signal boosters work by being plugged into a router. You can buy generic cell signal boosters but these are expensive and require installation of external antennae and running coaxial cable to a repeater indoors
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Dean Stevens
(@DWJStevens1991) reported
from
Sutton at Hone, England
@charlotter00se @VodafoneUK @ThreeUK You should try o2. I’ve never had a single problem on my contract. And you get the o2 priority with some really good deals, and early release tickets for concerns, sports etc. I’ve never had a single extra charge. And their customer service is really good too.
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Medway Times
(@MedwayTimes) reported
from
Maidstone, England
@ajpaterson @ThreeUK .. common and well known problem that has been around for years - usually charges are triggered by you opening an sms coming from a 3digit or 4digit numbers. .. Three will reimburse your loses (make sure there are no new subscriptions neither). Best!
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James
(@jamesdevonport) reported
from
Rochester, England
@ThreeUK What is going on with your network recently, it never EVER works.
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Serena Segui ✌
(@SerenaSegui) reported
from
Southend-on-Sea, England
Love paying £65 a month to have no signal ever! @ThreeUK
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Glen White
(@CannarWilm) reported
from
Gravesend, England
@ThreeUKSupport I already did. Was told... tough! In not so many words. Until now I've had a good experience with Three. Shame it has to end with a bad experience.
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𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺
(@JonathanCGroves) reported
from
Kings Hill, England
@Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport My phone is iPhone 8plus me1 2hn but the area affected for over a year. Or is me4 4hy. Signal is full on 3&4g but nothing happens
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Andee Byford
(@BobCratchitt) reported
from
Southend-on-Sea, England
@ThreeUKSupport No I have left but after seeing my friend’s issue I thought I would highlight I had the same issue.
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Andy 🛳
(@mgydna) reported
from
Gravesend, England
@ClaudioAlbertin @FluffehAdam @ThreeUK @VOXI_UK Ah my voxi sim doesn’t work for the voda network, managed to get on with an old Payg sim, was just a bit of a faff
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport Thanks for your help. I tried the text but my device won’t allow text. Hence I have no idea how they got my number lol
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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BrainBoxComputers UK 🇬🇧#SBS #KingOf 💻🧙♂️
(@BrainBoxCompute) reported
@ThreeUKSupport Thanks. Currently BT23 6HP but I've been in BT23 6JG and a few others and can't get a signal on 4 separate devices / contracts
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Sas
(@seraph1701) reported
@ThreeUKSupport I've had a moan up about this before... A few times actually. Nothing changes. I can't really put my postcode on here, but it's bad here too rm13 8es.
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Sadiq b
(@Siddneyb) reported
@ThreeUKSupport Hi Jenn, Are we able to hold a call? Would be easier to explain all the issues I've faced since Jan, rather than typing it all.
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Sadiq b
(@Siddneyb) reported
@ThreeUKSupport Hi Maxine, not really gotten anywhere with the agents. I've logged a complaint as well & the response was poor. I've had an individual call me to confirm he'd listened to all the calls & a few mins into questioning him, it turns out his manager had listened & he was passing a msg
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Sadiq b
(@Siddneyb) reported
@ThreeUKSupport But the same individual can't hear when tech support confirmed it was best to terminate the contract. I need you to understand how much stress and time you are putting me through.
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Karell
(@Ahleshistoires) reported
@ThreeUK just called me to answer to their text (survey) with a 9 or a 10/10. I said "no, it will be a 7 because I had to contact you a second time to solve my issue." "In that case please do not answer to the survey". "...". You just lost 2 points mate"
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Adam
(@ItsMeaney) reported
@ThreeUK not happy. Upgraded my phone online and it turns out to be for an additional contract. Spoken to 3 different advisors about correcting it but your terrible website keeps disconnecting the chat, not only that you can't honour the contract I took out
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louise steptoe
(@1980glitter1980) reported
@ThreeUKSupport It's ok I'm not the account holder I cant chat . I will get him to call where there is no signal !!!
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Danny Tuppeny
(@DanTup) reported
After this, @ThreeUKSupport once again refused the refund. I reported it to the regulator and when I did, Three quickly offered me a refund of more than double what I was owed (avoiding it being reviewed by the regulator). Needless to say, we'll never be their customers again.
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Sadiq b
(@Siddneyb) reported
@ThreeUKSupport If I open a chat, will it be the same support team I've been talking to earlier? (Linked to the complaint) or will it be a local team that doesn't actually have a process map driven, script?