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3 (Three)

3 (Three) outages and service status in Rochester, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Rochester, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Rochester, England

The most recent 3 (Three) outage reports came from the following cities: South Benfleet, Chatham, Tilbury, and Canvey Island.

CityProblem TypeReport Time
South Benfleet Phone 20 days ago
Chatham Internet 1 month ago
Tilbury Total Blackout 1 month ago
Tilbury Total Blackout 1 month ago
Canvey Island Internet 1 month ago
Chatham Phone 2 months ago

Community Discussion

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3 (Three) Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • lucky_luxy
    Spencer (@lucky_luxy) reported from Sutton at Hone, England

    @ThreeUKSupport But I have been suffering from the same issues at the exact same places for YEARS!! I would have expected to see some improvement, instead I just get the same excuses.

  • MedwayTimes
    Medway Times (@MedwayTimes) reported from Maidstone, England

    @ajpaterson @ThreeUK .. common and well known problem that has been around for years - usually charges are triggered by you opening an sms coming from a 3digit or 4digit numbers. .. Three will reimburse your loses (make sure there are no new subscriptions neither). Best!

  • Winclouduk
    ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿณ๏ธโ€๐ŸŒˆSimon Winstanley ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@Winclouduk) reported from Maidstone, England

    @ThreeUK any way you can update your masts to give signal to my hotel I work in and the massive beefeater? Seems we all fall into a black spot for any signal :-( me143as

  • WHU_2012
    Steve's (@WHU_2012) reported from Horndon on the Hill, England

    Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.

  • Lisa2672
    Lisa (@Lisa2672) reported from Southend-on-Sea, England

    @ThreeUKSupport my phone wonโ€™t make or receive calls. Neither will my sonโ€™s or sisters phone - all with three - is there an issue please? Iโ€™m in SS2 and they are in SS9 postcodes.

  • JonathanCGroves
    ๐•๐• ๐•Ÿ๐•’๐•ฅ๐•™๐•’๐•Ÿ ๐”พ๐•ฃ๐• ๐•ง๐•–๐•ค ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ซ๐Ÿ‡ท๐Ÿ‡ช๐Ÿ‡ธ๐Ÿ‡ช๐Ÿ‡บ (@JonathanCGroves) reported from Kings Hill, England

    @ThreeUKSupport I wouldnโ€™t expect you to be able to access customer accounts over Twitter!!! As I said, I *was* unable to use my SIM for a week. Past tense. Itโ€™s working now, very happy with network performance, very unhappy it took nearly a week to transfer, and no Visual Voicemail.

  • Winclouduk
    ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿณ๏ธโ€๐ŸŒˆSimon Winstanley ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@Winclouduk) reported from Rochester, England

    @ThreeUKSupport ME4, 4hy. Itโ€™s like being at a festival with full signal but no data . Itโ€™s been like this for years and I need to get engineers to actually go there and test it

  • Winclouduk
    ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿณ๏ธโ€๐ŸŒˆSimon Winstanley ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@Winclouduk) reported from Rochester, England

    @ThreeUKSupport Thanks for your help. I tried the text but my device wonโ€™t allow text. Hence I have no idea how they got my number lol

  • jongoda
    Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport Morning. Well your website says all is well and you texted to say the โ€œissue is fixedโ€ but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?

  • Winclouduk
    ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿณ๏ธโ€๐ŸŒˆSimon Winstanley ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@Winclouduk) reported from Maidstone, England

    @ThreeUK please help. My data only iPad account has charges for premium text ls@from 65333 . I have called you service line and emailed the address they gave me but all are invalid. Anyway of getting this removed

  • Winclouduk
    ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿณ๏ธโ€๐ŸŒˆSimon Winstanley ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@Winclouduk) reported from Rochester, England

    @ThreeUKSupport My phone is iPhone 8plus me1 2hn but the area affected for over a year. Or is me4 4hy. Signal is full on 3&4g but nothing happens

  • Winclouduk
    ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿณ๏ธโ€๐ŸŒˆSimon Winstanley ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport Thanks for quick reply. There is a few popular attractions around here and they will have the same issue. Itโ€™s strange that mobile networks have monopolised on this fact :-(

  • Ed_sutton92
    Ed Sutton (@Ed_sutton92) reported from Sutton at Hone, England

    @ThreeUK what's up with your 4g because it's incredibly slow

  • RKent1992
    Ryan Kent (@RKent1992) reported from Southend-on-Sea, England

    @ThreeUKSupport I have been receiving incredibly poor 4G download speeds on my 4G router and phone in the SS9 postcode area. Any reason for this please.

  • andypagethfc
    Andy Page (@andypagethfc) reported from Kings Hill, England

    @ThreeUKSupport Yes had issue Sunday! Had to reboot router several times before it connected to the internet! BN14 9GA. No error lights on router but can see in the app that no internet connection

  • JonathanCGroves
    ๐•๐• ๐•Ÿ๐•’๐•ฅ๐•™๐•’๐•Ÿ ๐”พ๐•ฃ๐• ๐•ง๐•–๐•ค ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ซ๐Ÿ‡ท๐Ÿ‡ช๐Ÿ‡ธ๐Ÿ‡ช๐Ÿ‡บ (@JonathanCGroves) reported from Kings Hill, England

    @Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering itโ€™s effectively globally broadcast, worrying the corporates havenโ€™t taken action.

  • jongoda
    Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport I saw some minor improvement on the 26th but from your description of โ€œcongestion in the areaโ€ the root cause of my slow data is not resolved so Iโ€™m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @ThreeUK terrible customer service.

  • MakeUpBeautyMan
    Jason R Martin (@MakeUpBeautyMan) reported from Canvey Island, England

    @ThreeUK ANOTHER THIRTY MINUTES OF CUSTOMER SERVICE HELL WITH YOU COMPANY - THIRD TIME IN A WEEK I HAVE NEED TO CALL - ABSOLUTE JOKE

  • StevenGothard
    Steven Gothard (@StevenGothard) reported from Sutton at Hone, England

    @ThreeUK hi can you fix a blackberry curve 9360 possible screen liquid damage please?.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • woodland246
    woodland246 (@woodland246) reported

    @CBTwizard @MartinSLewis @ThreeUK If itโ€™s less than 14 days since you took out the contract, call them back and explain that the law says they must allow you to cancel. Itโ€™s not disputable, itโ€™s your legal right. Alternatively try Citizens Advice Bureau? Wishing you good luck ๐Ÿคž

  • Ailsa56202286
    Ailsa (@Ailsa56202286) reported

    Has anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Hereโ€™s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??

  • Unlucky_Dude2
    A-I (@Unlucky_Dude2) reported

    @ThreeUKSupport i have been getting charged by applepay. I have never used applepay and have 5 trasactions totalling around ยฃ84 in space of 10 mins. I dont own an iphone and have no transactions showing up on my google pay acc on my android phone. What scam is this?

  • mushtaqkhan7637
    Mushtaq Khan (@mushtaqkhan7637) reported

    @ThreeUKSupport is the internet down in b138bj Birmingham

  • jnafr
    FINGERSJOHNโœŒ (@jnafr) reported

    @ThreeUKSupport why is the signal (internet) so poor in B43 Great Barr Birmingham? @VodafoneUK

  • DebHiton
    Deb Hiton (@DebHiton) reported

    @ThreeUK Please explain how, when Iโ€™ve dropped off a device with DPD but they canโ€™t find it, I can still be responsible for the device and subsequent non-return fee of ยฃ350? Iโ€™ve raised a query with your customer service team but communication from them is abysmal!

  • hatterscrypto
    Hatter (@hatterscrypto) reported

    @Benleo @virginmedia I can raise you. Try dealing with @ThreeUK . But I agree Virgin media have massively gone downhill in the customer service department.

  • jnafr
    FINGERSJOHNโœŒ (@jnafr) reported

    @ThreeUKSupport @VodafoneUK Sort the dreadful service out in B43 Birmingham.Reception is slow or unavailable.

  • MarkChappe93649
    Mark Chappell (@MarkChappe93649) reported

    @ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom

  • Hannah_Penn
    Hannah Penn (@Hannah_Penn) reported

    @threeuk Your customer service is an absolute disgrace. Mis-sold a 24m SIM-only contract, assured me twice it was cancelled (once after 2 hours on the phone), cases all closed. Now youโ€™ve reinstated it AGAIN, and sent a bill. This is appalling. I will NOT be paying. Sort it out.