3 (Three) Outage Report in Rochester, Medway, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Rochester come from postal codes ME1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at 3 (Three)
3 (Three) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Rochester, Medway, England
The most recent 3 (Three) outage reports came from the following cities: Southend-on-Sea, Maidstone, Rochester, Aylesford and Swanscombe.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Georgina
(@grumbelow) reported
from
Sutton at Hone, England
@ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!
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Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@ThreeUK terrible customer service.
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@GadgetsBoy @ThreeUK Where I shop lol. Stupid iPhone autocorrect
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Medway Times
(@MedwayTimes) reported
from
Maidstone, England
@ajpaterson @ThreeUK .. common and well known problem that has been around for years - usually charges are triggered by you opening an sms coming from a 3digit or 4digit numbers. .. Three will reimburse your loses (make sure there are no new subscriptions neither). Best!
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Alex
(@alexthetwiggy) reported
from
Gillingham, England
@ThreeUK It’s a shame I’ve had to resort to this. Three customer service is the worst ever. New phone went missing, 2 months ago , now having been promised 2 weeks ago it was sorted , still nothing.
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you
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Dave Gardner
(@shivaunt71) reported
from
Borough Green, England
@ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.
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Julie Cruse
(@flumpy999) reported
from
Southend-on-Sea, England
@oohmeex @ThreeUK It’s must be your sim or phone! 😂Oh no of course not , there is nearly every customer having this issue. #No4g
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alastair goodale
(@GtAlastair) reported
from
Maidstone, England
@ThreeUKSupport why have I got issues with tweets?
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Claire - with a capital C
(@c1ormy) reported
from
Gravesend, England
@ThreeUK so angry 😡 5 hours talking to overseas customer service and getting nowhere!!!!
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Ed Sutton
(@Ed_sutton92) reported
from
Sutton at Hone, England
@ThreeUK what's up with your 4g because it's incredibly slow
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Lisa
(@Lisa2672) reported
from
Southend-on-Sea, England
@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.
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Pete Blanchard
(@PeteBlanchard) reported
from
Southend-on-Sea, England
@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Gravesend, England
@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all
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Andy Page
(@andypagethfc) reported
from
Kings Hill, England
@ThreeUKSupport Yes had issue Sunday! Had to reboot router several times before it connected to the internet! BN14 9GA. No error lights on router but can see in the app that no internet connection
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Ben Mason
(@bbmason) reported
from
Stone, England
@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!
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Jane
(@Too_Funky) reported
from
Gillingham, England
@ThreeUK please can you message me asap not a happy customer!!!!
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Rockwell7 😷
(@Rockwell7) reported
from
Maidstone, England
@Mobile_Dom @GadgetsBoy I've got no 5G signal for my side of Maidstone in Kent from @ThreeUK so I can't test 5G atm
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Tee
(@CutePorter) reported
@Jota_Navas @LockhartLondon4 @ThreeUK Smarty and ID Mobile still have EU and International Roaming respectively. They run off the 3 network too.
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TGP
(@terrygparrott) reported
@ThreeUK @ThreeUKSupport Please sort out your network in GU14 9LP. My 4g+ router is giving me just 7Mbps download. And yes I've rebooted it!
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Diane McChesnie
(@dianemcchesnie) reported
@ThreeUKSupport can someone please provide an update of when the mobile data will be fixed in KW14 , you’ve been working on the masts for weeks and the internet is unusable . I’m a 4G broadband customer and the service is a disgrace . 1-3 mb tops & drops signal every 5 mins
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Ben (Ponkey364)
(@ponkey364) reported
Currently dealing with the buffoons at @ThreeUKSupport, who have decided that I’ll have to pay an early termination fee for the luxury of leaving their network that I can’t use because of “upgrades and maintenance”
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Ruhel ****
(@CyborgSniper) reported
@ThreeUKSupport They were delivered to my house then I had a call from the "delivery company" saying there was a mistake and they would collect the handsets tomorrow. I am a Three customer and these are O2 phones.
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Samantha Scrafton
(@Samantha_90xo) reported
@ThreeUK WORST company I have EVER dealt with! Withholding money that’s not theirs, customer service is absolutely shambles and a complaints team like no other 🤯 NEVER GET A CONTRACT WITH THIS SHAMBLES OF A COMPANY!
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karthik
(@karthikr506) reported
@ThreeUK please remove your ads on being fastest network. 5g can’t even run @WhatsApp properly. Disgrace to network speed. Poorest customer support as well. Learn from @VodafoneUK on how network should be provided. Even has to tweet from public wifi
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AndyB
(@andybno2) reported
@SkyHelpTeam regret bringing my mobile service to yourselves coming from @ThreeUKSupport constantly getting spinning wheel or no internet connection
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Natasha Day
(@NatashaMDay) reported
@ThreeUKSupport Demand for the gold phone- I asked to change colour so they said they’d have to cancel the order completely. I said not to bother as theres a risk there could be further delay and they put me on hold and cancelled anyway. I’ve already been charged for the first month
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Richard Dickman
(@RichardDickma11) reported
@ThreeUKSupport It's hard to say because it all flashes up briefly and screenshots don't work. I think there is more than one field with an AKA option, which may be part of the problem.