3 (Three) Outage Report in Rochester, Medway, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Rochester, Medway, England
The most recent 3 (Three) outage reports came from the following cities: Aylesford, Swanscombe and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesford |
Internet | |
| Swanscombe |
Phone | |
| Gravesend |
Internet | |
| Southend-on-Sea |
Internet | |
| South Benfleet |
Total Blackout | |
| South Benfleet |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@ThreeUK your service and customer service team are a disgrace. Never known such a poor service.
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport @TheBiggestDesi I have never had my bills increase when in contract. Be fair though I actually read the small print and choose a tattoo that doesn’t’
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Ben Mason
(@bbmason) reported
from
Stone, England
@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!
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Dave Gardner
(@shivaunt71) reported
from
Borough Green, England
@ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.
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Jane
(@Too_Funky) reported
from
Gillingham, England
@ThreeUK please can you message me asap not a happy customer!!!!
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Pete Blanchard
(@PeteBlanchard) reported
from
Southend-on-Sea, England
@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Gravesend, England
@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©
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alastair goodale
(@GtAlastair) reported
from
Maidstone, England
@ThreeUKSupport why have I got issues with tweets?
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Rockwell7 😷
(@Rockwell7) reported
from
Maidstone, England
@Mobile_Dom @GadgetsBoy I've got no 5G signal for my side of Maidstone in Kent from @ThreeUK so I can't test 5G atm
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??
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Georgina
(@grumbelow) reported
from
Sutton at Hone, England
@ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!
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Steve's
(@WHU_2012) reported
from
Horndon on the Hill, England
Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.
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Neil Griffiths
(@neilpgriffiths) reported
from
Grays, England
So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@ThreeUK terrible customer service.
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Claire - with a capital C
(@c1ormy) reported
from
Gravesend, England
@ThreeUK so angry 😡 5 hours talking to overseas customer service and getting nowhere!!!!
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Will Grady
(@willgrady) reported
from
Rochester, England
@ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!
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Lisa
(@Lisa2672) reported
from
Southend-on-Sea, England
@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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ThreeisTerrible
(@ThreeisTerrible) reported
@Anni3Paul @ThreeUK Yep. I'm stuck with their shambolic service for 2 years. Should have stayed with Vodafone, overpriced but never had an issue with signal and data like three.
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ThreeisTerrible
(@ThreeisTerrible) reported
@sueretailnews @ThreeUK Exact same experience. Three are dreadful. Won't provide you with the service stated but more than happy to take your money out of your account every month without fail.
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TheMeatDeluxe (Colin)
(@TheMeatDeluxe) reported
@iamdamienwilde @ThreeUK Damn that's speedy. Don't spose you've any screen protector recommendations for P6 Pro? I've yet to find one that's getting good reviews :/
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Tom Gilchrist 🍂🎆🎇
(@MasterSystom) reported
from
Islington, England
@ThreeUKSupport Yep haven't moved house yet. Have reset the router, the signal is good (90 on the test thing) but just naff speeds. And still no wired connection though I'm checking if that is a Windows Update error.
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Phil Moss
(@philmoss5) reported
@ThreeUKSupport Are there 4G network issues in the Gravesend area? I’ve lost my broadband connection. Thanks.
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cycleoptic💙💚
(@cycleoptic) reported
@ThreeUKSupport “ live chat “ doesn’t work when the internet is down. I cannot ring out from a “broadband” modem ! why i asked for an email address.
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ElsaQueenOfArendale
(@lezza4chezza17) reported
@ThreeUKSupport Well you cancelled my service without prior warning leaving me stranded
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ElsaQueenOfArendale
(@lezza4chezza17) reported
@ThreeUKSupport I can’t be paying for a phone service that has been cut off when I have not been over the allowance of use on my device! Why do you not provide warnings or make people aware this could happen?
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ElsaQueenOfArendale
(@lezza4chezza17) reported
@ThreeUKSupport I was never informed of this & I have never had the problem before especially since I have travelled for extended amounts of time prior to Covid! I won’t be physically back until Christmas and can not go that long with my phone cut off
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Notsuchamodelmum
(@nsammum) reported
@ThreeUK what are you going to do about this? I’m disgusted at the way you have treated people like myself due to Covid. Never use this company it has no empathy or care for its customers.