3 (Three) Outage in South Benfleet, Essex, England

@oohmeex @ThreeUK It’s must be your sim or phone! 😂Oh no of course not , there is nearly every customer having this issue. #No4g

@ThreeUKSupport Thanks for your help. I tried the text but my device won’t allow text. Hence I have no idea how they got my number lol

@ThreeUKSupport I already did. Was told... tough! In not so many words. Until now I've had a good experience with Three. Shame it has to end with a bad experience.

@mo_rashid25 @ThreeUKSupport @Three_Is_Broken Yes thanks I’ve noticed that on my phone! 4G is rubbish ! Will be returning later to cancel

@SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

@ThreeUKSupport It has been going on for 3 weeks. Business team gave me a date for the mast fix but hasn't happened. I need this fixed. At least a date to fix. I will not leave this issue. I can only escalate it

@ThreeUKSupport It's mobile broadband and has a good password normally don't have a problem and the download speed is very slow have complained a number of times yet some how its run out

@ThreeUKSupport I've supposedly used my 100gb data allowance in just 3 days called to query it and told it was correct would like to add I was working 12 hours a day for 2 of them seems impossible not happy after supporting your network since 2003

Love paying £65 a month to have no signal ever! @ThreeUK

@manxiouslife I too have had very good service from @ThreeUK however, i will be leaving simply because they don't support Esim, and having a smart watch i would like the support

@ThreeUKSupport My phone is iPhone 8plus me1 2hn but the area affected for over a year. Or is me4 4hy. Signal is full on 3&4g but nothing happens

@cadybonser @RebeccaZoe @ThreeUK Don’t tweet. All you do is embarrass yourself. Compensation for a few hours of no service. 🤣🤣🤣 Get over your privilege.

@ThreeUK What is going on with your network recently, it never EVER works.

customer come in and thank me for helping there son sort his phone out yesterday coz he was stuck in Brentwood lost him wallet and phone wouldn’t work. only 11. I wish I’d had known he was stuck I’d have paid his bus fare. Great when we can help with stuff like that @ThreeUK

@chrishorn1978 @ThreeUK 3 don’t sell boosters anymore mate. Besides, mobile operator signal boosters work by being plugged into a router. You can buy generic cell signal boosters but these are expensive and require installation of external antennae and running coaxial cable to a repeater indoors

Fuming with @ThreeUK right now. Been on hold/passed around for 1 hour and 40 mins so far and still counting...Shocking customer service. Clearly, being a loyal customer with 4 contracts doesn't make much of a difference 🤬😠 #three #ThingsWeShouldCancel

@ThreeUKSupport It used to be good. They did some work in the area and it’s been bad ever since. Have contacted customer services already who say now the service is less in the area. Outside is a bit better but not a great deal.

@ThreeUKSupport No I have left but after seeing my friend’s issue I thought I would highlight I had the same issue.

@ClaudioAlbertin @FluffehAdam @ThreeUK @VOXI_UK Ah my voxi sim doesn’t work for the voda network, managed to get on with an old Payg sim, was just a bit of a faff

@ThreeUK still having issues with my network!! I’m going to have to cancel if not sorted! Please can you get a manager from uk to call me today

@ThreeUK. So sorry to sound off one, but your normally quite quick at responding. First tweet I sent yesterday or the day before. Anyway my My-Fi device is not working at all. I may ring you tomorrow, to resolve this issue. As I am busy now.

Not impressed @ThreeUK. As my. My-Fi device is still not working on my desktop or laptop. Brought two new cables, both not working. I twitted you before Christmas. No reply. Never had this trouble before from you. Just got no internet connection. Laptop recognising connection.

@ThreeUKSupport If this was a credit card they'd say "sorry that happened sir, we've blocked that charge and won't pay the company" I've told you it's a scam, that I didn't sign up, and you're still going to pay them! And you expect me to contact them to get MY money back. Just cancel it!

@ThreeUKSupport No one wants to pay £4.50 for a link to a holiday website. It's a scam. You're enabling scammers, don't give them a platform. If this was on my credit card they'd deal with it, so if you want to act link a payment service then you should act like one.

One of my internet connections is just shit. Just won’t connect to any of my devices. That’s after I’ve bought a new cable, for better connections. Still back to square one. @ThreeUK. Mobile phone fine. Just #MyFi device, I’m having issues with. Can’t be arsed to call. Not today.

@ThreeUKSupport Zero!!!! No signal! Like I keep showing you !!!!

@ThreeUKSupport It’s been bad since you said there was an issue in the area!!! There is nothing wrong with my sim as my phone works fine out this area!!

@ThreeUKSupport Still waiting for a response. Still no phone reception in me8 7df - since switching to SIM only I have had problems!!

@ThreeUK - not impressed. Pre ordered the mate P20 on Thursday 25th (to get the gift bundle). Credit team took card payment but still no receipt. Despite many customer service calls I’m none the wiser as to why I keep getting emails stating my order is incomplete! please help...

@ThreeUK what is wrong with your 4g network. In Medway it hasn’t worked properly for months and now nothing transfers. I go to 3G and it’s fine so I stick with that at moment

@ThreeUK Hey. Is everything ok with the mobile service in the Medway area? (Kent) I have so many tumes problem with the data service recently! Have to turn on/off all the time to refresh! :S

@ThreeUKSupport why does the latest update to wuntu make me get a verification code and login every time I use it?. It’s so frustrating & is stopping notifications coming through

@ThreeUK hi, are you going to support the eSim in the new iPhones and Watch?

@MollyyRees @ThreeUK Molly. You had problems before with @Threeuk and your record should show this. So I would have thought they might have been a bit more polite.

@MollyyRees @ThreeUK I’m so pleased for you all. You should never have had all that hassle.

@MollyyRees @ThreeUK No problems. You could speak to your local Trading Standards who will tell you the actual words to use in the 3 Shop. They may ring the shop for you before go. You are entitled to a replacement. Just thought——- Have they actually turned the account on! If it’s a new account it

@MollyyRees @ThreeUK I know is may appear silly but the SIM card is not upside down.

@ThreeUKSupport @ThreeUK I'm getting a watch with 4g support and wondered if I could get two sims attached to the same number so the watch and my phone can use the same data&number?

@ThreeUKSupport poor signal

@ThreeUKSupport Still crap coverage.

@ShaneAFC91 @Three_Is_Broken @ThreeUK They are awful they let me go after 2 months. Dreadful network

@ThreeUKSupport I was just advised to try again later, that they weren’t sure what the problem was. They advised they would change the setting I needed changed as I can’t do this myself, but they didn’t. It’s an unacceptable situation that I can’t access.

@ThreeUKSupport I’d never had any issues before and im at a point where I’m counting down the months to end of contract

@ThreeUKSupport No, it was ok 6 months ago and when I bought the cube, they checked and it was ok.. now my WiFi on both is appualing. I’ve spoken to people online and off line and I’m left with a service that I pay for and don’t receive.

@ThreeUKSupport @stephenabel20 Help David and Sally Abel get connected. They are stuck in Japan with Coronavirus and need communication! They are already 3 customers! #helpdavidandsallyabel

@SuprahhRL @ThreeUK Due Stupid Toxic 5G Towers Mass Destruction

@sarahclaireryan @Payforit_Sucks @IG_fairtelecoms @3Luser @ThreeUKSupport @BBCWatchdog @PSAuthorityUK @ThreeUK Aw right, glad you got to the bottom of it. I agree about Three and don't understand why they don't protect us. I would never allow my bank to let a third party remove money from my account without my consent!

@SienaSays @Payforit_Sucks @IG_fairtelecoms @3Luser @ThreeUKSupport @BBCWatchdog @PSAuthorityUK @ThreeUK It was all down to me to sort and they gave very little help (in fact the two text companies they directed me to were not the company responsible). Basically not our issue. I spent hours sorting it when really it should be up to them to protect their customers from scammers IMO.

@SienaSays @Payforit_Sucks @IG_fairtelecoms @3Luser @ThreeUKSupport @BBCWatchdog @PSAuthorityUK @ThreeUK Eventually I got an offer of a refund from the company involved. They wanted bank details which I wasn't comfortable with (since I never consented to the texts in the first place so it felt like a scam). They have instead sent me a text to redeem the money at Post Office...