3 (Three) Outage in Rochford, Essex, England

@ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not

When is @ThreeUKSupport actually going to help customers 🧐🧐

Remind me to never go with @ThreeUKSupport again 😤😤

@ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset

Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors

@oohmeex @ThreeUK It’s must be your sim or phone! 😂Oh no of course not , there is nearly every customer having this issue. #No4g

@mo_rashid25 @ThreeUKSupport @Three_Is_Broken Yes thanks I’ve noticed that on my phone! 4G is rubbish ! Will be returning later to cancel

@ThreeUKSupport It's mobile broadband and has a good password normally don't have a problem and the download speed is very slow have complained a number of times yet some how its run out

@ThreeUKSupport I've supposedly used my 100gb data allowance in just 3 days called to query it and told it was correct would like to add I was working 12 hours a day for 2 of them seems impossible not happy after supporting your network since 2003

Love paying £65 a month to have no signal ever! @ThreeUK

@ThreeUK network is a complete joke. paying for a service i barry have access too. and even when i do it's stupidly slow

@ThreeUK i see all the 5g network advertisement but i can't even get decent 4g in the middle of chelmsford city cm2

Fuming with @ThreeUK right now. Been on hold/passed around for 1 hour and 40 mins so far and still counting...Shocking customer service. Clearly, being a loyal customer with 4 contracts doesn't make much of a difference 🤬😠 #three #ThingsWeShouldCancel

@ThreeUKSupport It used to be good. They did some work in the area and it’s been bad ever since. Have contacted customer services already who say now the service is less in the area. Outside is a bit better but not a great deal.

@ThreeUKSupport No I have left but after seeing my friend’s issue I thought I would highlight I had the same issue.

Hi @ThreeUKSupport a month a go, I phoned up to get my contract turned to pay as you go and was told that I would get an information text about 48hours after with all the details (this never happened) and was also told that it would be today that it changed. (1/2)

@ThreeUKSupport Still awaiting refund - 6 weeks and counting, totally unacceptable and I’m tired off calling!!!!! Shocking service

@ThreeUKSupport Specifically I want to cancel a contract & speak to someone who can speak English to understand my complaint. Secondly I want to stop your nuisance calls from India. You are in breach of GDPR.

@ThreeUKSupport Just tell me where I can speak to someone who will undermy problem. Someone who doesn’t insult me by not knowing how to talk to me.

@ThreeUK hi, are you going to support the eSim in the new iPhones and Watch?

@ThreeUK why are 'Three' so focussed on 'new business' rather than trying to keep your loyal customer base? At renewal, you offer me the same 'deals' as any new customer? yes you don't offer any small incentive to retain clients before they leave to another network. ByeBye 3

@ThreeUKSupport The live chat is NOT working. This is appalling service and very distressing for my Nan.

@ThreeUKSupport POOR CUSTOMER SERVICE. Will anyone help me

@ThreeUKSupport No I wasn't. So far no problems today despite being in the exact same place.

Not a bad one but the number in front should be the POINT for us and not against us @ThreeUK @ChelseaFC

THE HUGE 3 SPONSER IS SOOOOO AWFUL @ThreeUK

@ThreeUKSupport @irobot2018 And that's why I'm not a customer anymore.

@ThreeUKSupport Oh and I have the chat transcript saved with the transcript ID where the agent told me to just cancel the direct debit

@ThreeUKSupport I’ve spent probably 2-3 hours on the phone to your call centre being passed around agents trying to cancel and get a refund for what I have paid so far as I never received the router let alone used it. Now I’m being threatened with debt collectors

@ThreeUKSupport I ordered it right before lockdown but it was sent to the wrong address. Have been trying to cancel it ever since. Your call centre wasn’t taking calls for cancellations and the online chat told me to just cancel the direct debit and you’d contact me to sort it out