3 (Three) Outage Report in Thundersley, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Thundersley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thundersley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (31%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thundersley, Essex, England
The most recent 3 (Three) outage reports came from the following cities: Gravesend, Southend-on-Sea and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Thundersley, England
Latest outage, problems and issue reports in Thundersley and nearby locations:
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David
(@_iDavid) reported
from
Thundersley, England
@ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@ThreeUK terrible customer service.
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Jody FMS PUNX
(@Jody_FMS_Carter) reported
from
Rochford, England
@ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ & I’ve checked on your website & it says the site is currently being upgraded, does this mean I’ll finally have 4G. Also, what timeframe can I expect before I get signal again?
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Lisa Gridley
(@LisaG75) reported
from
Wickford, England
@ThreeUK very upsetting calls last night from a call centre claiming to be from Three offering upgrade deals. When I said I wasn't interested man kept ringing back in different numbers and swearing down the phone. Presume not your staff but you not sure if outsourced call centre?
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Peter Mabbutt
(@HypnoPeter) reported
from
Rochford, England
@ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day
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Steve's
(@WHU_2012) reported
from
Horndon on the Hill, England
Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.
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Alec Edwards
(@alec46819) reported
from
Minster-on-Sea, England
Hi @ThreeUK are you having issues with phone calls today? Both me and my wife can't get anyone to hear us when we call, but ok if they call us
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Jason R Martin
(@MakeUpBeautyMan) reported
from
Canvey Island, England
@ThreeUK ANOTHER THIRTY MINUTES OF CUSTOMER SERVICE HELL WITH YOU COMPANY - THIRD TIME IN A WEEK I HAVE NEED TO CALL - ABSOLUTE JOKE
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport I have been receiving incredibly poor 4G download speeds on my 4G router and phone in the SS9 postcode area. Any reason for this please.
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Pete Blanchard
(@PeteBlanchard) reported
from
Southend-on-Sea, England
@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.
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Will Grady
(@willgrady) reported
from
Rochester, England
@ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Gravesend, England
@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all
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Neil Griffiths
(@neilpgriffiths) reported
from
Grays, England
So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©
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Lisa
(@Lisa2672) reported
from
Southend-on-Sea, England
@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it
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Peter Mabbutt
(@HypnoPeter) reported
from
Hockley, England
@ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ today
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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sunil grover
(@snlgrover) reported
@ThreeUK The customer service is rubbish. I have locked my account and been trying to unlock it for over 4 weeks. I cannot upgrade or cancel my account. I have been your customer for over 15 years but want to leave now.
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DeclanMorrow 💙
(@DeclanMorrow) reported
@ThreeUKSupport And the 30 day money back guarantee, is that no questions asked? If I'm not happy with the speed in 30 days am I able to cancel the contract with zero fees.
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MØKVI
(@M0KVI) reported
@M0VMK @ThreeUKSupport Yeah in a long time 3 customer. Managed to get their web chat working now. I've spend hours on phone last call was 30mins. No progress. Whats frustrating isnthatbit was very good! Now its bottomed out over a week ago. Hopefully we can resolve.
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Lucy Wike
(@lucywike) reported
@ThreeUK I need to cancel my contract & want to talk with an ACTUAL HUMAN BEING. Your website is not user friendly, Ive tried LIVE CHAT - they can’t find my details. I’ve emailed- which has failed because you’re all at home & I don’t have my details to be able to cancel online.
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Scottish Mia Bhai
(@akmsh5) reported
@ThreeUKSupport This is not an excuse. You can't hide behind the word "technical issue" for days. It His is ridiculous service. You are not a street vendor. You are one of the big companies. You should be providing basic services, at least the regulatory compliance should be first and foremost.
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Jamie Sidney
(@jamiesidney72) reported
@ThreeUK still no 4G data in Watford/Bushey/Stanmore areas. Been days already. What’s going on? Do I get refunds for these continuous network issues??
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Sarah Stook 🦆
(@sarah_stook) reported
@StewCElliott @ThreeUK They’d never ask for your card details over the phone randomly.
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Sêan
(@freeselect) reported
@ThreeUKSupport Customer services have told me there's nothing they can do about Three new security
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Jamie-Leigh Bishop
(@PrincessJStew) reported
@ThreeUKSupport Yes but even the support team confirmed it should only be £26 for one and £22 for the other
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Sêan
(@freeselect) reported
@ThreeUK Three customers now can't access their accounts if they don't have access to their phones (dead battery, lost etc) SMS code only to access accounts online... No option to email code... Customer services and complaints not interested...