3 (Three) Outage in Thundersley, Essex, England

@ThreeUKSupport I have been receiving incredibly poor 4G download speeds on my 4G router and phone in the SS9 postcode area. Any reason for this please.

@ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?

@ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!

FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©

So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK

@ThreeUKSupport Hi, I’ve got no signal at CM36EJ today

Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.

@ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you

@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.

@ThreeUKSupport Hi, I’ve got no signal at CM36EJ & I’ve checked on your website & it says the site is currently being upgraded, does this mean I’ll finally have 4G. Also, what timeframe can I expect before I get signal again?

@ThreeUK terrible customer service.

@ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices

@ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day

@ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡

@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all

@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.

@ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it

@LauraRiceli @ThreeUK I have signal bars and 4G showing but nothing works

@LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now

@ThreeUK so angry 😡 5 hours talking to overseas customer service and getting nowhere!!!!

@ThreeUKSupport Hi, I haven’t been able to log in to my account on the app or website all weekend. Keeps saying my password is incorrect when it isn’t and hasn’t been changed. Can you help please? So tempted to leave 3, constant problems.

What wrong with your phone signal it still pretty poor from 5G to H+. You must do something about it or I will leave this phone company to different one! @ThreeUK

@ThreeUK how do I cancel my broadband subscription? Can’t find any info anywhere and can’t get through on the phone

@AppleTLDR @ThreeUK No probs, I got the watch on a contract with EE but it has a different number to the phone, anyway I never used it on EE just waited for @ThreeUK to get esim up and going to use it on their network, same number as phone and just works so worth the wait

@SkyHelpTeam what vpn is supported for downloading Sky programmes to a Sky Q box over 4g provided by @ThreeUK? No issues with any non Sky library downloads, Netflix, BBC, All 4, Disney+. Literally Sky channel programmes state 'Failed, remote connection error'

@ThreeUKSupport I need urgent help. I keep being told my sim will be activated shortly but it never gets activated I am without a phone. This is ridiculous.

@ThreeUK @ThreeUKSupport I’m on 3G for the past 2 years (as you suggested me) I have changed my SIM (as you recommended) and the “service” is getting worst everyday. The only things your done is giving me apology, just apologies #ThreeUKisthescammingnumber #dosomething

@ThreeUK @ThreeUKSupport as usual I am with a very, very slow internet connection,enough is enough!!!! Improve your service, you are stealing my money! Your new Ad should be #Threeisthescammingnumber

@TRNSMTfest @ThreeUK Be great if you could get a signal as a Three customer at Trnsmt this year

@ThreeUKSupport Excuse me? Can I please get a satisfactory response please? As to why I should be out of pocket or not able to call my parents due to three’s errors