3 (Three) Outage Report in Swanscombe, Kent, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Swanscombe, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanscombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at 3 (Three)
3 (Three) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (38%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Swanscombe, Kent, England
The most recent 3 (Three) outage reports came from the following cities: London, Newham, South Benfleet, Dagenham, Chatham, Maidstone and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Swanscombe, England
Latest outage, problems and issue reports in Swanscombe and nearby locations:
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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Tony Warren
(@TonyWarren34) reported
from
Bexleyheath, England
@ThreeUK is there an issue with the 3 app ? Been trying to change plan for days and unable to do so
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport @TheBiggestDesi I have never had my bills increase when in contract. Be fair though I actually read the small print and choose a tattoo that doesn’t’
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M I K E Y
(@lostmikeys) reported
from
Ilford, England
@ThreeUKSupport Hey guys. How do I make a formal complaint re: Michelle in your Scottish call centre, who just called me a liar and to “speak to my bank instead” after YOU have overcharged me? Is it true that you “don’t do refunds”? I would like MY money back. Thank you.
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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Bears Travel Coffee
(@BearsTravel) reported
from
Ilford, England
@ThreeUKSupport 3.2mgps when you have informed me our home-fi issues have been resolved Not true service is useless as is the product, it is not fit for purpose Now instead of enjoying cycling on Eurosport I will be wasting more time on the phone to your tech department
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport My family lives there and for past few years there isn’t good signal. Even going to watch football in pub and can’t use phone as no where has basic signal :-(
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport That area is ln12 2ly. There is non existent signal all around the town not just this postcode. I think you need a bigger mast for that area
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Neil Griffiths
(@neilpgriffiths) reported
from
Grays, England
So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK
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Zain mansoor
(@Zaaiinn93) reported
from
Ilford, England
Finally decided to leave @ThreeUK horrible service horrible staff avoid at all costs. I was a customer for over 6 years so trust me you can take my word for it.
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tk.
(@TinuErin) reported
from
Eltham, England
@ThreeUK just here to tell you that you’re the worst thing since ikokore
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David
(@_iDavid) reported
from
Thundersley, England
@ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??
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- becky💕
(@BeckyJaaynee97x) reported
from
Eltham, England
@ThreeUKSupport I’ve had the contract a year, and ideally didn’t want to cancel it, I never got the option to change the ownership, but still not what I want!
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Will Grady
(@willgrady) reported
from
Rochester, England
@ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Larry G 🏳️🌈
(@OohGetHer) reported
Been a loyal customer of @ThreeUK for years. This morning got a letter telling me I would have to sign a new contract and pay £5 per day when next in the USA (used to be free) Got a cheaper deal, more data and only £2 per day roaming in the USA with @SkyUK #Three #FridayFeeling
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Leighton Roberts
(@Leightons_pics) reported
@ThreeUKSupport And once again no response…. Fix the signal issue in our postcode please!!! I’m leaving this month. And also will be changing over the other 4 contracts when due. What’s the point in spending so much for no service?!?!
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Peter Lintrup
(@PeterLintrup) reported
@ThreeUKSupport You have overcharged me on 3 separate occasions. £2per day for roaming in Europe. -now I am being told that I will have my account downgraded in October. Shockingly bad - the one think that made your network bit is now going to make it smaller
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Dan Taylor
(@dannytt93) reported
@ThreeUKSupport Still unsure why I got a recovery letter but don’t want any bad stuff against me so paid it. I’m just very confused and had literally no help from your call centre who at one point told me to send a copy of my birth certificate to prove who I am …
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billy2plus5
(@billy2plus5) reported
@ThreeUK how come if I upgrade (out of contract) the deals u have are dearer than if I was a new customer?
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Melvin Tyler
(@melvintyler) reported
@ThreeUKSupport @crispbeverage @ThreeUKSupport I'm having same issue in SE9 area. I have home broadband (Huawei 5G hub) and it has dropped to 5mbps since 8am. I've already contacted broadband team and they have said will look into it and need to wait up to 7 days for a reply! Clearly this is a wider issue?
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AdeyP
(@adeyP_83) reported
@ThreeUK why do I constantly have to keep downgrading my data from 4G to HSDPA to get any movement on your network? Sort your 4G out!!
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Ross Tremain
(@TremainRoss) reported
@ThreeUK what's happening with your service in se9 I always seem to only be getting H never 4g or 5g
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Dan Taylor
(@dannytt93) reported
@ThreeUKSupport I am struggling with your customer service department who don’t understand that I haven’t used my three device or sim in years -‘d want it cancelled -I am getting no where. I was told on the phone that I am unable to be put through to any UK representative. Help?
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Melvin Tyler
(@melvintyler) reported
@ThreeUKSupport @crispbeverage I'm having same issue in SE9 area. I have home broadband and it has dropped to 5mbps since this morning. I've already contacted broadband team and they have said will look into it and wait up to 7 days for a reply. Clearly this is a wider issue?