3 (Three) Outage Report in Swanscombe, Kent, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Swanscombe, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanscombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at 3 (Three)
3 (Three) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Swanscombe, Kent, England
The most recent 3 (Three) outage reports came from the following cities: London, Gravesend, Newham, Dagenham, Maidstone, Rochester, Barking, Aylesford, Swanscombe and Woolwich.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Swanscombe, England
Latest outage, problems and issue reports in Swanscombe and nearby locations:
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RJRM
(@_rjrm) reported
from
Romford, England
@ThreeUKSupport are there problems with data on your network because both iPad and iPhone are barely working on data despite 4 or 5 bars on 4G
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Paul Lagan
(@CFCJourno) reported
from
London, England
I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones
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𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺
(@JonathanCGroves) reported
from
Kings Hill, England
@ThreeUKSupport I wouldn’t expect you to be able to access customer accounts over Twitter!!! As I said, I *was* unable to use my SIM for a week. Past tense. It’s working now, very happy with network performance, very unhappy it took nearly a week to transfer, and no Visual Voicemail.
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@ThreeUK why have. I got no data or phone signal this morning in the RM1 and RM14 and RM20 post code areas
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Kemi Adeyemi - Wilson
(@kemiwlson) reported
from
Dartford, England
@ThreeUKSupport You enabled them because I never gave them access so I suspect you work with them I have asked several times you block @MoPlay as I never gave them access so who did @metpoliceuk #KindlyAdvise
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PGtweets
(@PaulGrayburn) reported
from
Romford, England
@LondonJacko @ThreeUK Joke of a network mate!
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deano kerridge
(@famousdeano) reported
from
London, England
@j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been
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Tee_VIII
(@Tee_viii) reported
from
Bexleyheath, England
@ThreeUKSupport honestly your customer services are just THE WORST. Completely unhelpful
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Tom P
(@zappomatic) reported
from
East Ham, England
@ThreeUKSupport Well it’s pretty hard to get a signal 25 metres underground 😛
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Malcolm Saunders
(@Malcy7) reported
from
London, England
@ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened
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𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺
(@JonathanCGroves) reported
from
Kings Hill, England
@ThreeUKSupport I’m referring to my migration from O2. I was for almost a week unable to use either my old or new SIM. Noted that you “choose” not to support Visual Voicemail on iPhone. Thanks for that.
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Tee_VIII
(@Tee_viii) reported
from
Bexleyheath, England
@ThreeUKSupport (2) Furthermore, my contract ran out of the 13th of December 2018. But I’m still being charged for it. Which was the original issue I was calling for. I’m being charge £46+ and £65+ for a sim only contract. Monthly which is frankly ridiculous.
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𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺
(@JonathanCGroves) reported
from
Kings Hill, England
@Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted
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Ant G
(@antjpg) reported
from
London, England
In central London today and seriously crap reception from @ThreeUK as per usual.
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
And the aawaes for the most Rude unhelpful and discriminatory customer services goes to @ThreeUK and there team at @ThreeUKSupport . Well after the way I just been spoke to by your team I think I am going to be finding a new supplier for our accounts. Well done
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Jeff Reader🏖️🛫
(@Jeffdr98) reported
from
Romford, England
@SketchLisa @ThreeUK Some businesses do not deserve customer loyalty.
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Bottle Jobs
(@JamesOdono) reported
from
Ilford, England
@ThreeUKSupport Everywhere. Even places say I have full signal and 4G and my internet just does not work or is terribly slow
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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AJ
(@nt_richards) reported
@ThreeUKSupport Your coverage map says I’m in a 4G super voice area yet I have absolutely no signal. Any reason? I’ve checked by postcode and by the map and both say there should be full signal. But it’s dead
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Kucfti
(@kucfti) reported
@ThreeUKSupport Yup restarted and changed to 3g. My mobile signal is still crap. My internet has come back to full strength again though. I have 2 connections. One for internet the other is my mobile. I've been here 3 weeks now and this is the 4th time service has been bad.
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Phil Rowell
(@PhilRowellUK) reported
@ThreeUKSupport That is understandable but the issue is 24/7 regardless of day or time I’ve tired at weekend at midnight and 6:30 am week day and still have issues so that suggests underlying issue. If there if formal way to report let me know
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Kucfti
(@kucfti) reported
Don't s'pose you people would like to answer my previous tweet. I watch television via the internet and your signal has gone **** AGAIN. What's going on? CT21 5DQ @ThreeUKSupport @ThreeUK
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Steve
(@travelred) reported
... whilst my handset tells me I need a data connection to open the Subway app, or to open my shopping list in Alexa. It seems wrong that I should have to pay out the rest of my contract when the service from @ThreeUK has been so consistently terrible from the start... 3/x
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Jim 🏴🇮🇹🇨🇺🇮🇪
(@jpd3_jim) reported
@ThreeUKSupport On that the message said next March, but 2 texts advised to get new plan. Never had an issue in first 6 years with 3 and this is the 2nd in the current year.
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Mark Corrick
(@markcorrick) reported
@ThreeUKSupport hello support, I am trying to login to My3 on the app and website and the login keeps failing, the details are correct - is the site unavailable?
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Phil Rowell
(@PhilRowellUK) reported
@ThreeUKSupport That is understandable but the issue is 24/7 regardless of day or time I’ve tried at weekend at midnight and 6:30 am on week day and still have issues so that suggests underlying issue. If there if formal way to report let me know
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Mark Müller
(@mspacemedia) reported
@ThreeUKSupport So far in August it has been like this for at least 8 days. Being self employed and WFH is impossible when relying on @ThreeUK to provide the service I pay for. @Ofcom should be investigating this company for failure to provide consistent service
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Kris
(@Kris50930426) reported
@ThreeUKSupport your internet is ******* dog ****. Anyone thinking of getting @ThreeUK DONT BOTHER. They don’t give a **** about customers. Just greedy money grabbing *****