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3 (Three)

3 (Three) outages and service status in Swanscombe, England

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Swanscombe, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Swanscombe, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanscombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 12: Problems at 3 (Three)

3 (Three) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Swanscombe, England

The most recent 3 (Three) outage reports came from the following cities: Newham.

CityProblem TypeReport Time
Newham Internet 26 days ago
Newham Total Blackout 1 month ago
Newham E-mail 1 month ago
Newham Internet 2 months ago
Newham Internet 2 months ago
South Benfleet Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Swanscombe, England

Latest outage, problems and issue reports in Swanscombe and nearby locations:

  • Jamiecpfc
    Jamie (@Jamiecpfc) reported from Sutton at Hone, England

    @ThreeUK your service and customer service team are a disgrace. Never known such a poor service.

  • leila_bousbaa
    Leila. (@leila_bousbaa) reported from Romford, England

    @ThreeUK and your customer service is shocking 😤

  • charliemfc
    Charlie (@charliemfc) reported from Eltham, England

    @ThreeUK Bit shit when someone in one of your stores made me extend my contract because "5g was coming in December" and even roped me in to a 5g phone. Could be loving life with EE now 😭

  • NessaRM
    Manesha (@NessaRM) reported from Eltham, England

    @ThreeUKSupport I’ve been on hold for over 2hours explained the problem to 4 different people to only have the phone constantly cut off

  • JamesMarsh1974
    James Marsh (@JamesMarsh1974) reported from Crayford, England

    @ThreeUKSupport I did go to the chat. Sounds like you never posted it. Amanda Lambert should look into Tech Mahindra's processes. Still no card today. A week ago Tuesday I reported this.

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Rochester, England

    @ThreeUKSupport My phone is iPhone 8plus me1 2hn but the area affected for over a year. Or is me4 4hy. Signal is full on 3&4g but nothing happens

  • NessaRM
    Manesha (@NessaRM) reported from Eltham, England

    @ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.

  • jasonclark
    Jason Swan Clark (@jasonclark) reported from Sutton at Hone, England

    @ThreeUK Service has been down completely in London for hours and you only just admit something is wrong. Not good enough.

  • shivaunt71
    Dave Gardner (@shivaunt71) reported from Borough Green, England

    @ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.

  • MarkHamilton76
    Mark Hamilton (@MarkHamilton76) reported from Rochester, England

    @chrishorn1978 @ThreeUK 3 don’t sell boosters anymore mate. Besides, mobile operator signal boosters work by being plugged into a router. You can buy generic cell signal boosters but these are expensive and require installation of external antennae and running coaxial cable to a repeater indoors

  • Ed_sutton92
    Ed Sutton (@Ed_sutton92) reported from Sutton at Hone, England

    @ThreeUK what's up with your 4g because it's incredibly slow

  • JamMad83
    James Maddison (@JamMad83) reported from Crayford, England

    @ThreeUK hi my roaming won’t seem to work even though I have good coverage in the da7 area can you help, it has been an issue for 2 days now?

  • routemaster_fan
    Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    @centralsimon @SinnersTravels As your @ThreeUK #4G is as slow as my companies intranet. I am in a prime location at Baker Street where it was fine up until the big #5G hard sell.

  • Tinu_Kuye
    king tk (@Tinu_Kuye) reported from Swanley, England

    @ThreeUK I hate you guys so much. So damn much

  • alexthetwiggy
    Alex (@alexthetwiggy) reported from Gillingham, England

    @ThreeUK It’s a shame I’ve had to resort to this. Three customer service is the worst ever. New phone went missing, 2 months ago , now having been promised 2 weeks ago it was sorted , still nothing.

  • neilpgriffiths
    Neil Griffiths (@neilpgriffiths) reported from Grays, England

    So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK

  • TinuErin
    tk. (@TinuErin) reported from Eltham, England

    @ThreeUK just here to tell you that you’re the worst thing since ikokore

  • LisaG75
    Lisa Gridley (@LisaG75) reported from Wickford, England

    @ThreeUK very upsetting calls last night from a call centre claiming to be from Three offering upgrade deals. When I said I wasn't interested man kept ringing back in different numbers and swearing down the phone. Presume not your staff but you not sure if outsourced call centre?

  • pauljamestailor
    Paul (@pauljamestailor) reported from Ilford, England

    @ThreeUKSupport It's been this bad since I joined 2+ years ago, had many talks with your team. You usually say it's congestion or a mast is being fixed (excuses/lies). I'd leave but I can't find an alternative. It's just poor service that a London postcode is not able to get a steady 4G signal

  • Mesh_Kumar
    Umesh Kumar (@Mesh_Kumar) reported from Newham, England

    Definitely did not get one of these @GOVUK official alerts on my phone! Apparently it was the same for many @ThreeUK network users! Oh well! #emergencyalertfail

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Matts_Tweeting
    Matt🦻 (@Matts_Tweeting) reported

    terrible signal service since @ThreeUK and @VodafoneUK merged. all networks have been crap with 5g never working and 4g being downgraded but this is ridiculous. signal checkers always say its fine. @SMARTYMobileUK uses 3 and i can't ever use what i pay for. #smartymobile

  • i_amsochi
    stiches. (@i_amsochi) reported

    @ThreeUK I need help and a quick fix, can someone please get back to me, I have rang you guys so many times and you have been so unhelpful, there has been no resolution and being passed back and forth and would like to escalate/ speak to a manager asap!

  • jamesshawvideo
    jamesshawvideo (@jamesshawvideo) reported

    Hey @ThreeUK - why is your mobile home broadband so consistent awful? I’ll be removing my direct debit and sending your hub back the shop. You cannot charge people for such a poor service.

  • Carlz94x
    CARLZ (@Carlz94x) reported

    @ThreeUK terrible network!! Never no signal! Sort it out !!!

  • OhDoBoreOff
    TheAmazingMsM (@OhDoBoreOff) reported

    @ThreeUKSupport help! Someone has a Three account in my name and defaulting on payments.

  • Stuart61838784
    Stuart (@Stuart61838784) reported

    @ThreeUK Contract finishes this year and we won’t be staying with you now you have lost long term customers due to your network being shocking and getting worse, this happens every time in the last year and half then you lie saying your improving it when your not,

  • PiRaticus
    MH (@PiRaticus) reported

    @robj3d3 @ThreeUK What did Three support say?

  • HavocAgain
    Alex Havoc (@HavocAgain) reported

    It's only fair that I say thanks to @ThreeUKSupport for getting service in Worcester back to something like normal(ish) after nearly a week of disruption. Although it would have been nice to have some form of communication about what was happening and why. @tomcollinsworcs

  • bandhan1983
    আসমা (@bandhan1983) reported

    @ThreeUK WTH is this new system on 3+? If you save a Caffè Nero code, you now have to claim it within an hour? What?! We save these codes so we can use them when it’s convenient for us NOT within a 1hr window. Fix it! #threeplus #threenetwork #three

  • VuFromTheMirror
    JBids 🐷🟪 (@VuFromTheMirror) reported

    Will the £1 Nero coffee be returning @ThreeUK @ThreeUKSupport ? This was a customer retainer for me and I'd like to know whether to hold on or jump ship now?