3 (Three) Outage Report in Swanscombe, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Swanscombe, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanscombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Swanscombe, Kent, England
The most recent 3 (Three) outage reports came from the following cities: London, Newham, Basildon, Gravesend, Dagenham, Maidstone, Rochester, Barking and Aylesford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Swanscombe, England
Latest outage, problems and issue reports in Swanscombe and nearby locations:
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Ben Murray
(@Ben_Murray) reported
from
London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
@ThreeUK I think this is absolutely disgusting customer service, not only have you not gone through with your resolution to my complaint, you’ve cut me off in dealing with it ..... oh the poor signal coverage is still a huge daily problem
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@GadgetsBoy @ThreeUK Where I shop lol. Stupid iPhone autocorrect
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport Be honest, Have you ever tried to deal with the Three business department! Only open Monday to Friday 9-5! I’ve had some serious issues this year including having my line suspended on a Friday night in Greece & not being able to speak to anyone til Monday !!!
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Adam Scott Pringle
(@AdamSPringle) reported
from
East Ham, England
Couldn’t agree more! @ThreeUK seem to play tricks to bend the rules & get away with it all. Constant bad signal, lack of customer service & communication, lying about reductions! I’ll be leaving at the end of my contract @ThreeUKSupport
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Ed Sutton
(@Ed_sutton92) reported
from
Sutton at Hone, England
@ThreeUK what's up with your 4g because it's incredibly slow
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Luke Fitzgerald
(@LukeFit99376123) reported
from
Romford, England
Got my @ThreeUK @ThreeUKSupport mobile broadband today and OMG how shit! It’s giving me speeds of 2mbs LOL! As if! 5 bars on the router and this speed. AVOID this company like the plague people, awful. God knows how they’re going to deliver 5G!
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Lukas Piatkowski
(@deratoul) reported
from
Romford, England
@ThreeUKSupport unable to access certain websites and Google store. But apps are working . Help
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Alex
(@alexthetwiggy) reported
from
Gillingham, England
@ThreeUK It’s a shame I’ve had to resort to this. Three customer service is the worst ever. New phone went missing, 2 months ago , now having been promised 2 weeks ago it was sorted , still nothing.
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
Dear @ThreeUK I complained about the poor signal coverage and was given one month free and then a £5 a month reduction for the remaining months of my contract. However my bill came out today and there has been no such reduction. Please can someone rectify this.
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
I think @joelycett should get onto the abysmal customer service from @ThreeUK only way to communicate with them is through they’re online chat, which either have no operators or cut you off. I’ve seen on Twitter Someone has asked for a compalint email address and @ThreeUKSupport
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PG tweets
(@PaulGrayburn) reported
from
Romford, England
@DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.
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Adam Scott Pringle
(@AdamSPringle) reported
from
East Ham, England
@ThreeUK you’re taking the biscuit now with my signal. You said months ago it would be sorted. I’ve now been stuck in the one area with the worst service I’ve ever had! Really bad form.
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Lily Smith
(@LilyMaeSmith_) reported
from
Basildon, England
Remind me to never go with @ThreeUKSupport again 😤😤
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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ColinG 🇬🇧
(@GilhamColin) reported
from
Bexleyheath, England
@DjSimonmatthews @Goose1167 @SMARTYMobileUK Can only be a good thing, @ThreeUK's customer service is Sh1te. I have first hand experience. Twice.
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PG tweets
(@PaulGrayburn) reported
from
Romford, England
@DanJay946 @EE @ThreeUK I left them for that same reason mate. **** em off, Three are lying shit bags.
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Oscar Beckers
(@beckers_oscar) reported
from
Romford, England
@ThreeUKSupport Bit why sell 5g phone in and are a not wont work!!!! Poor customer service.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Clare-REAL socialists wear masks 😷
(@ClareQ12) reported
@ThreeUK Switch to @giffgaff, you get more data and the customer service isn't as appalling as Three, who I am utterly convinced by now are a joke company. Its the only explanation 😬
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Clare-REAL socialists wear masks 😷
(@ClareQ12) reported
@ThreeUKSupport I'm not frustrated, Jade, I'm simply pointing out that, as customer service advisors, you should all be giving the same competent response. They said they wouldn't proceed any further, in complete contrast to what Nathan said
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Matt
(@MattWardUK) reported
@ThreeUKSupport They have escalated it but didn’t take any of my details to get back to me about it. The account used my name and address but not my bank details. I know “what’s the issue then?” But I don’t want someone knocking my door demanding money!
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Mohammed Mateen
(@Mateen2112) reported
@AllstatePP Hi Everyone This is Mohammed Mateen. I'm a customer from @ThreeUK. I have bought a insurance from @AllstatePP which also known as square trade. On 04 November 2022 I have lost my phone. So it all goes on till 20 December 2022.1/8
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𝙹𝚘𝚑𝚗𝚗𝚢 𝙳𝚎𝚎
(@johnnyd_ee) reported
@ThreeUK hi, does your support page reply to DMs? The page seems to have been inactive for a while.
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Clare-REAL socialists wear masks 😷
(@ClareQ12) reported
@ThreeUKSupport Please let your manager know that these are training issues. They can either organise the refund, or I can point out all the training issues to the CEO and that'll be your manager's responsibility to fix.
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vickilee
(@vicki___lee) reported
@ThreeUK absolute shambles of a a customer service phone line, they cannot even understand what I am saying and hung up on me. Please can someone contact me urgently who has a basic knowledge of English.
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Nicola Davison Reed
(@NdavisonR) reported
@ThreeUK @UKHonor Why is your service so crap ? I have had zero internet connection for over a month due to technical difficulties with a mast -‘but still you bill me ? And I have attempted to use your chat ‘service ‘ is really poor why should I pay for nothing ? I would like the money refunded
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Kiran M
(@Kipperesque) reported
@ThreeUK I've been on hold for an hour and a half trying to sort out my 4g+ hub that's not working fresh out the box, do you fancy picking up the phone please so I dont have to keep listening to the same three hold songs?
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paul dives
(@pdives1273) reported
@ThreeUK your call centre is absolutely useless. Morons who haven’t got a clue. I’m going to Vodafone. Been with you years and never experienced such poor customer service