3 (Three) Outage in Dagenham, Greater London, England

@ThreeUKSupport Thanks for your help. I'll try tomorrow. Like I said I don't trust the IVR I got to today, but I've made a payment just in case and it did it has accepted it. I hope you could check it

@ThreeUKSupport Yeah still have my 5 contracts took it's time too sort out since it's outage on the 23/03/20 with some blips no and again but would help to sort old issues out before trying to get new things done first if you get my drift older customers should be more of a priority I think

@ThreeUK And a lot of **** happened no service no help where were you quick to take payments try to sell 5g but not sort out 4g problems so any answers to that I don't think so only reply was blamed it on the corono virus bad enough with the conspiracy of 5g being bad what a joke 🤣🤣🙈

@ThreeUKSupport Still broken. Still on 'try later' every single time I've tried later.

Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

Don't want to cause dismissal. All deserve a second chance. I think @ThreeUK could help Cara with training, care for the public & taking her to workshops where she is taught to treat people in a kind, respectful way Your clients would nt have to go through this horrible situation

@Payforit_Sucks @ThreeUKSupport @ThreeUK You are right. I am very well aware about these scams and I didn’t click any advert. But they still charging me with the help of @ThreeUK to take money more than my settled direct debit with three company. Kindly tag the other customers so they won’t lose money or quit @three

@ThreeUKSupport This is the way. Company treat their customers. @ThreeUK @TheO2 @lebara @VodafoneGroup @VodafoneIN @threecheapservice

@ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere

@ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.

@ThreeUKSupport My upgrade is due in July and I’m having serious doubts about whether to renew with 3 after 8/9 years due to the terrible signal. Looking at your timeline this is happening in a lot of locations and 3 appear

@ThreeUKSupport I can’t get anything on 4G as you can see by the screenshot despite your coverage checker saying the signal is excellent. This issue has been going on for ages. It’s not my sim or phone as my daughter is having the same problem.

Absolutely worst experience as a customer with @ThreeUK @ThreeUKSupport

@ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.

@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

@ThreeUK my internet is not working and I pay everymoth £72.13 for a unlimited internet. Please Could you fix it. Thanks

@ThreeUKSupport @ThreeUK @Three_Is_Broken In March I ordered your Huawei E5573bs mobile WiFi so as an NHS worker I could work from home. Due to lockdown I couldn’t collect it as your stores closed. Since then you have constantly sent me bills for a service I don’t and never have

@ThreeUKSupport Done — by the way your Three Chat service said that the Network Checker is for mobile only, and doesn’t include Three Home Broadband.

@ThreeUKSupport That you’ll get back to me and you never do. I’ve received another letter saying I owe you money for a service I don’t have. I have two phone contracts with you as well. I’ve been complaining about the signal for months and been ignored as have loads of

@ThreeUKSupport unable to access certain websites and Google store. But apps are working . Help

@ThreeUKSupport @irobot2018 And that's why I'm not a customer anymore.

@ThreeUKSupport Oh and I have the chat transcript saved with the transcript ID where the agent told me to just cancel the direct debit

@ThreeUKSupport I’ve spent probably 2-3 hours on the phone to your call centre being passed around agents trying to cancel and get a refund for what I have paid so far as I never received the router let alone used it. Now I’m being threatened with debt collectors

@ThreeUKSupport I ordered it right before lockdown but it was sent to the wrong address. Have been trying to cancel it ever since. Your call centre wasn’t taking calls for cancellations and the online chat told me to just cancel the direct debit and you’d contact me to sort it out

@maxkinson @virginmedia @ThreeUK Straw poll of Virgin Media Customer Service (lack of) Please retweet to get good representation

@ThreeUK any idea why my phone signal and 4g has dramatically dropped lately? Can barely load anything without WiFi and call quality is awful.

@ThreeUKSupport u've overcharged me and i'm not payin until u fix it. I can't get thru on ur chat so that's no help. Useless!

Stuck abroad with no data and @ThreeUK live chat has been down. No way to work until this is corrected. #questionable #mobilenetworks #serviceproviders #UKabroad

@ThreeUKSupport And how will they do that?? I have had to set up a new phone service due to you disconnecting me and your terrible customer support so how will they contact me?

@wroetoshaw @ChelseaFC @ThreeUK Which club do you support???