3 (Three) Outage Report in Welling, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Welling, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Welling, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Hackney, Dagenham, City of Westminster, Newham, Mayfair, City of London, Croydon, Waltham Forest, Southwark, Tower Hamlets, Camden Town, Barking, Islington and Swanscombe.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Welling, England
Latest outage, problems and issue reports in Welling and nearby locations:
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Ben Mason
(@bbmason) reported
from
Stone, England
@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@three_broadband @ThreeUK Is it fair to say that once it does, I’ll get exactly the same speeds as I get today? I’m just so confused by this approach, why not just keep things as they are? Totally perplexing from a customer perspective.
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Vice Direct
(@ViceDirect) reported
from
City of London, England
@ThreeUK I can't get into my online account, can't reset the password because your servers don't work and can't contact anyone to sort this issue, I say **** ALL THIS COVID 19 SOCIAL DISTANCING AND GET WORKERS BACK INTO THIER OFFICES
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport Yes I believe so. Ref 29475125. They offered 50% off early upgrade but I declined. And they applied a £35 credit to my account, which is better than nothing but doesn’t make up for 2 years of intermittent service
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue
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Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport I accepted the credit but no idea if that closed the complaint or not
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK
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Kristjan Byfield
(@KristjanByfield) reported
from
Poplar, England
@aroundthehouses @ThreeUK Tried them back in 2004- such a bad experience I would never ever ever go near @ThreeUK ever again.
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Paul
(@pauljamestailor) reported
from
Ilford, England
@ThreeUKSupport It's been this bad since I joined 2+ years ago, had many talks with your team. You usually say it's congestion or a mast is being fixed (excuses/lies). I'd leave but I can't find an alternative. It's just poor service that a London postcode is not able to get a steady 4G signal
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport Hi Chris, I spoke to Sana on live chat who has checked all this for me and noted congestion at E10 7NE with improvements being made by 4/10. However I’ve gone almost 2 years with this issue and am not willing to pay any more money
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
Definitely changing from @ThreeUK when my contract ends. My 4G barely ever works on my bus to work despite having full signal. I complain to them and they’re like “oh you could upgrade early and maybe that will give you better service” like ???
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
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James Nicholson
(@JamesNi62281680) reported
from
Poplar, England
@ThreeUK @Three_Is_Broken your London coverage is shocking, how many times do we have to complain? I’m not replacing my SIM card and I’m not getting another new phone!! Just bloody fix it 🤬
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Tom
(@thomasjmahoney1) reported
from
Camberwell, England
@ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@ThreeUK why I have yet again got no data arrived despite it clearly stating 4g your service is getting worse and worse. Will I be getting compensated for the disruption
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@three_broadband Are you guys shutting down? I’ve been told my Broadband will cease in October and to move over to @ThreeUK. Will I get the same 5G speeds?
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
Congratulations to @ThreeUK @ThreeUKSupport! @ScottishPower has achieved the impossible and knocked you off the no1 spot as the worst, most inept company I have had the misfortune to encounter in my 46 years of being alive!#scottishpower #terriblecompanies #badbusinesses
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Dave Gardner
(@shivaunt71) reported
from
Borough Green, England
@ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Dailly™ 🏴💙
(@mdf200) reported
@AndyCarolan @ThreeUK I wonder if that’ll drop as the network loads up…..
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Paul Dooley
(@PaulDooley17) reported
@ThreeUK such appalling service from e this year. I don't know why. I've been treated So badly its unreal.
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Sophia LeeSoul🧜🏾♀️
(@sophialeesoul) reported
@ThreeUKSupport could you help please? Im abroad and you’ve cut off my phone so I can’t even call you. I already told you about this before and you said it was sorted?
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Jeffers
(@greengigmachine) reported
@ThreeUK awful customer service, just dreadful
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𝙱𝚎𝚗𝚘𝚒𝚝 𝙴𝚜𝚙𝚒𝚗𝚘𝚕𝚊
(@benoitespinola) reported
@ThreeUK how can I login my three account online when I cannot receive the code via SMS because you have cut off my roaming? This prevents me from managing my account, including the possibility to change/terminate my subscription.
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James
(@JSD_Willingham) reported
@ThreeUKSupport So tried that. Option doesn't work as I'm not a customer, option when you finally work out how to play the system to get to someone, they can't help. So how to I get you to stop call me multiple times a day!
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Mikey ™ ☄️💥🎭🗽
(@7spikey) reported
Trying to shut my phone down whilst I’m still paying for it is nice of you @ThreeUK @ThreeUKSupport @AppleSupport
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Clare Lynch
(@claremlynch19) reported
@ThreeUKSupport No. I’m terrified about getting stuck in it with no help but have no idea how to challenge that default payment (which is £32 and wrecking my ability to get credit)
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Mαятıи
(@marthewitt) reported
After PURE frustration with @ThreeUK …. My issue has been listened too, looked into and resolved. Shame it took 3 levels of CS but in the end KEYUR - Customer Relations Department got straight to the issue!! No contact these or contact those .. Saw the error … fixed the error
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Clare Lynch
(@claremlynch19) reported
@ThreeUKSupport No. We had never used them so they were forgotten. And I had no access to our joint email so couldn’t reset. But we had a 3 way phone call with Three where he gave authority for me to be the full account holder but you guys never fully did it. We’ve both asked to close account