3 (Three) Outage Report in Welling, Greater London, England
Why is my 3 (Three) service not working?
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Welling, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at 3 (Three)
3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Welling, England
The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Harringay, London, Newham, Southwark, Tower Hamlets, Croydon, Hackney, Dartford, Dagenham, Romford, Islington, City of London, Poplar, and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Internet | 3 hours ago |
|
Harringay
|
Internet | 4 hours ago |
|
London
|
Phone | 17 hours ago |
|
Newham
|
Total Blackout | 22 hours ago |
|
Southwark
|
Internet | 23 hours ago |
|
Tower Hamlets
|
Phone | 23 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Welling, England
Latest outage, problems and issue reports in Welling and nearby locations:
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Marsha Brown (@MarshaLeytonia) reported from Walthamstow, England@ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?
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Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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Yasir kiani (@yasirkiani22) reported from East Ham, England@ThreeUKSupport what type off stupid and in educated PEOPEL you have on phone service 😡😡😡😡
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Steve Harrison (@stevejh1973) reported from Hackney, England@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.
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MissA.O (@AmandaO100) reported from Lambeth, England@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Red Beard (@Nickjames820) reported from Camden Town, EnglandYet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight
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Red Beard (@Nickjames820) reported from Camden Town, England@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!
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Marsha Brown (@MarshaLeytonia) reported from Walthamstow, England@ThreeUKSupport hi, my mobile number hasn’t transferred to my mew phone. No help int he phone customers support. Now one week over due for the switch and paying three for a service I can use
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PanxoSmart (@PanxoSmart) reported from Camberwell, England@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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许北方xubeifang (@xubeifang) reported from Walthamstow, England@ThreeUK Why do 3G companies always have a network?
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PanxoSmart (@PanxoSmart) reported from Camberwell, England@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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Callum 🏳️🌈⭐️ (@callum_gx) reported from London, EnglandWhats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Suren Perera (@darthteddy) reported from Hackney, England@ThreeUKSupport All good. Managed to get help on chat.
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PanxoSmart (@PanxoSmart) reported from Camberwell, England@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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Red Beard (@Nickjames820) reported from Camden Town, England@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!
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Red Beard (@Nickjames820) reported from Camden Town, England@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles
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dj profile (@djprofile) reported from Hackney, England@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬
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Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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Jamie (@Jamiecpfc) reported from Sutton at Hone, England@ThreeUK your service and customer service team are a disgrace. Never known such a poor service.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Melissa Emma (@melissaxoo) reported@ThreeUKSupport Who can I speak to about making a complaint to you!!!! I need help trying to cancel my contract but I can't get anywhere on the phone or your online chat 😡😡😡😡
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Paula (@Paula73789202) reported@ThreeUKSupport Phone didnt arrive, called @ThreeUKSupport was told would arrive Thursday, waited another day, still didnt turn up, customer service told me to wait at home for delivery, tried to force another contract, spent 3 hours on the phone. 2/3
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Melissa Emma (@melissaxoo) reported@ThreeUKSupport Mark, I have already got a case with 3 but its going around in circles, I just want to cancel my contract with you but I have been trying since Wednesday & everyone is being utterly useless!!!!!! How can I get the answers?????
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Melisa (@melisa_kx) reported@elliebelliediab @ThreeUKSupport When I call and tell them my problem they hang up 🙄 idiots
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OCarroll (@EugeneOakharold) reported@macronic7 @ThreeUK Take my advice, bin them off as soon as possible, useless network, useless company...
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Melissa Emma (@melissaxoo) reported@Paula73789202 @ThreeUKSupport I have had the same issue... but they put the wrong address... the phone is now somewhere in the DPD system... they won't revert my contract back until they have the phone ... while I am also paying for a huge fee!!!! Absolutely awful service 😡
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MrsRawk (@TheRaucousMum) reportedHey @ThreeUKSupport Your absolutely shambolic excuse for customer service is appalling. You failed to put through an order, twice, hung up on me, closed chats on me and still owe me £49 for a handset you never delivered.
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Paula (@Paula73789202) reported@ThreeUKSupport just received the worse customer service from your staff. Agreed to monthly contract on Monday, received confirmation email with the correct billing and delivery address stating it will be delivered on Wednesday. Money was taken from my account instantly 1/3
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Ellie Wallace (@elliebelliediab) reported@melisa_kx @ThreeUKSupport They called us... Hubby had chased the phone monday was told no 6th jan, asked them to listen to the calls and they called back today to confirm they had said 6th Dec. Then no offer of any help and the call was disconnected. No one called back. Cancelling all our contracts now
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Samantha Morrisroe (@SamMorrisroe) reported@ThreeUK you have set a new customer up/ that isn’t me.... with my address???? #help