3 (Three) Outage Report in Welling, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Welling, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Welling, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Newham, Hackney, Southwark, City of Westminster, Croydon, City of London, Islington, Harringay, Camden Town, Gravesend, Waltham Forest, Poplar, Tower Hamlets and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Newham |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Welling, England
Latest outage, problems and issue reports in Welling and nearby locations:
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Moley
(@marinnamolseed) reported
from
Hackney, England
@ThreeUKSupport mobile was stolen yesterday, paid upfront costs to get a new device delivered today. It’s now not coming with no explanation. Guy on the phone says it’s not his problem. That is not okay…
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Daniel Ross
(@duffbeer3107) reported
from
Romford, England
It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch
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Rahel Bailie takes content operations seriously
(@rahelab) reported
from
Camberwell, England
Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!
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Sarah
(@eatsruns) reported
from
Tottenham, England
Had to stand on my doorstep in my shortie pyjamas this morning helping my learning disabled neighbour pay her @ThreeUK bill, because the man said he'd cut her off rather than wait until her support worker can help. She hadn't paid because she's just spent two weeks in hospital.
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El Ceprino
(@pyoulou) reported
from
Croydon, England
@ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?
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Steven Gothard
(@StevenGothard) reported
from
Sutton at Hone, England
@ThreeUK hi can you fix a blackberry curve 9360 possible screen liquid damage please?.
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Nicholas Tredrea
(@nicktredrea) reported
from
Bromley, England
@ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.
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Matty
(@Hempomatt) reported
from
Croydon, England
Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere
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JR-J
(@JRJUK) reported
from
East Ham, England
@ThreeUKSupport can't seem to log into the 3 app or onto the MyThree section of the website. Yet again you've turned on content controls on my account and I can't even fix it this time...
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Matty
(@Hempomatt) reported
from
Croydon, England
Why do you @ThreeUK tell there was good network coverage in Croydon ???
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JR-J
(@JRJUK) reported
from
East Ham, England
@ThreeUKSupport And as I thought my issues haven't been solved because the person in your contact centre couldn't understand what I was asking...
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Darren Woods
(@spinneywoods) reported
from
Croydon, England
@ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age
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JR-J
(@JRJUK) reported
from
East Ham, England
@ThreeUKSupport @chelsduckw0rth Getting the same issue
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El Ceprino
(@pyoulou) reported
from
Croydon, England
Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK
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JR-J
(@JRJUK) reported
from
East Ham, England
@ThreeUKSupport Im in the UK and the content filter issue started happening over the weekend So I tried logging into my account to turn it back off but I can't, tried on my phone and 2 different laptops If I use WiFi then it's fine but the Internet in my house is rubbish so I don't use it.
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Richard Crossan
(@crossan_richard) reported
from
Camberwell, England
@ThreeUKSupport Doesn't work on the Northern Line between Borough and Archway - no idea beyond that. Been working fine for years and stopped mid last week.
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jac
(@JackieWarner13) reported
from
Lambeth, England
Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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Matty
(@Hempomatt) reported
from
Croydon, England
@ThreeUK are actually ******* hilariously bad
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Coffee
(@QuantumCaza) reported
from
Islington, England
@ThreeUK please fix your connection man it’s so bad
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Matty
(@Hempomatt) reported
from
Hackney, England
@Just_Zills @JeffreyDeontay Will have to watch later mate. I’m with @ThreeUK and evidently their network coverage is awful
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Tony L
(@tlo4589) reported
@ThreeUKSupport @Anonakii my3auth.text.generic.error when trying to access account by resetting password. Please dedicate some time to fixing this as such an issue shouldn’t be occurring for almost half a decade with lots of us unable to access our accounts in quite some time 😩
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JB
(@Bzpx1) reported
@ThreeUK Please thank Nirmal Khanka in customer service! Had a issue with my phone number not porting over correctly due to my old network not giving the correct PAC. He helped sort it straight away quick and easy unlike others i spoke to before. Thanks!
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Saraniya
(@saznaz93) reported
@ThreeUKSupport Ah okay! If I can get apple to confirm the fault was there at purchase, you can then either refund or replace? Is that correct? I just need to know what you’d like me to do to move this issue on further :)
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Fakhar Ul Islam
(@Fakhar_Ul_Islam) reported
@ThreeUK no internet. bad service. call centers closed!!!
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Samwise
(@that_redman) reported
@ThreeUK hi can someone from three UK just call me please. I spent hours yesterday trying to get my issue resolved and tried the live chat today and just have no faith anything is actually being done. Thanks!
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Karen is Correct
(@GetMeAManager) reported
@foreignlad13 @ThreeUK You've overspent. You can't remember your online password..... But it's not your fault and their service is horrible? What's wrong with you?
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Grant
(@Superexo) reported
from
Dundee, Scotland
@ThreeUKSupport Can you help me with an ongoing issue that I've been having for almost 2 months please. I've already had a complaint "resolved" about it but nothing is resolved as I still haven't got what I've asked for
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Jaz Reid
(@jazreid369) reported
@ThreeUKSupport am in the UK. Any UK number I dial get a message "you can no longer dial 153 from this handset please redial 118313 now" Going on for 3 days. Replaced sim with new one still getting this message. Put sim in another handset same result. Has 3 network been hacked?
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Dean Parsons
(@AGENT047BIZZY) reported
@ThreeUKSupport @ThreeUK are absolutely useless! Customer service is shocking! I had a complaint, iv been transferred left right and center beem given a 2 year old ref number and now nobody knows what im going on aboit! 😡😡😡
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☃️🎄 Dr Amanda Dolan 🎄 ⛄️
(@WeegieGeologist) reported
@ThreeUKSupport I’ve not tried that. Last time I cancelled i just filled in a form. I’ll give that a shot tomorrow. Daughter smashed her iPad and so it is being replaced by one with no sim. Thanks for your help.