3 (Three) Outage Report in Welling, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Welling, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at 3 (Three)
3 (Three) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Welling, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Islington, London, Hackney, City of London, Poplar, Gravesend, Mitcham, City of Westminster, Harringay, Beckenham, Newham, Southwark, Croydon, Camden Town and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Welling, England
Latest outage, problems and issue reports in Welling and nearby locations:
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Faarea Tech & Biz News
(@faarea) reported
from
Croydon, England
@ThreeUKSupport A personal visit might be more apt. This is unbelievable. I’d like to know how often your corporate teams harass people on hospitals beds when they’re just out of paralysis please. Also, your teams clearly throw letters away & cover their backs. I’m stunned at your service.
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Martin
(@blackcabbymart) reported
from
Stratford, England
@ThreeUK As a London taxi driver who’s been loyal to your network for over 10 years didn’t realise that you are in bed with the tax avoiders time to move to a new network provider there safety record is appalling 😡#ubered #taxi #london
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NK
(@NasWasTaken) reported
from
Walthamstow, England
@ThreeUKSupport It’s odd as it happens in most places in London. Like where I am right now, e17 9pp, its only 2 bars. When i’m at work, nw1 5lr, i’ll sometimes have no network/or it not working
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Loz ⚡️
(@LozJunglist) reported
from
Croydon, England
@ThreeUKSupport Yes, 3G works fine if you switch off 4G first. It’s more that the signal doesn’t switch over from 4G to 3G correctly. It just stops working dead as you reach the station, booting you out of your phone call or data connection. It happened again just now.
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Nigel Thomas
(@Nigelsongs) reported
from
Lambeth, England
@ThreeUKSupport @threeuk Another week of dreadful and on the whole unusable offers on #wuntu. Every week you say to 'keep your eyes peeled' for 'exciting new offers' which NEVER materialise. Really poor effort.
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Tom P
(@zappomatic) reported
from
East Ham, England
@ThreeUKSupport Well it’s pretty hard to get a signal 25 metres underground 😛
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Jessica Shutt-Vine
(@jshuttvine) reported
from
Lambeth, England
. @ThreeUK shock horror no phone signal AGAIN pleased my contract ends next month, happened too many times! #byyyyebeeech
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Tee_VIII
(@Tee_viii) reported
from
Bexleyheath, England
@ThreeUKSupport (2) Furthermore, my contract ran out of the 13th of December 2018. But I’m still being charged for it. Which was the original issue I was calling for. I’m being charge £46+ and £65+ for a sim only contract. Monthly which is frankly ridiculous.
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
And the aawaes for the most Rude unhelpful and discriminatory customer services goes to @ThreeUK and there team at @ThreeUKSupport . Well after the way I just been spoke to by your team I think I am going to be finding a new supplier for our accounts. Well done
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Graham howe
(@grahamhowe) reported
from
Walthamstow, England
@ThreeUK your app has a broken feature - paying bills. My partner has same issues, card payment went wrong. Not clear what problem is. Had to call you b4. Please come to our house, to collect payment. I’ll give you our address. Deleting app. Please let me know when it works.
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Bottle Jobs
(@JamesOdono) reported
from
Ilford, England
@ThreeUKSupport Everywhere. Even places say I have full signal and 4G and my internet just does not work or is terribly slow
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Giorgio Bonfiglio
(@g_bonfiglio) reported
from
Poplar, England
Hey @ThreeUK just to add to your #HumbeBrag campaign about being the best network... I switched to @VodafoneUK after having spent one week in US without internet because an issue or yours. ...that you solved when I left.
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Tee_VIII
(@Tee_viii) reported
from
Bexleyheath, England
@ThreeUKSupport honestly your customer services are just THE WORST. Completely unhelpful
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Terry Smith
(@KillersBeard) reported
from
Dartford, England
@ThreeUKSupport refusing to give a PAC code. Sort of confirming why I want to get rid. Shocking service over the past two years, after many years of zero problems.
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ben leedham
(@JamAndHoney) reported
from
Lambeth, England
For some stupid reason I switched back to @ThreeUK last year. God, why did I forget. It has to be the worst service of any network in the UK. Every single day I find my self trying to find the network, turning my phone on and off. Last week I even had to replace the SIM!!
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Faarea Tech & Biz News
(@faarea) reported
from
Croydon, England
@ThreeUKSupport wow, I’m recovering from surgery and your customer service reps think it’s hilarious to torture me with petty calls even though I’ve sent letters saying I’m in hospital. Can you call me tomorrow please we seriously need to talk. @ThreeUK
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Lily
(@hovhannisian) reported
from
Bromley, England
@VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !
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Alex
(@alessandrolnd) reported
from
Lambeth, England
3 weeks or more with really bad service and yet, nothing but weekly apologies. Atill keep taking a full monthly charge. Thank you @ThreeUK
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Nigel Thomas
(@Nigelsongs) reported
from
Lambeth, England
@ThreeUKSupport @smoferbell They always say that Sophie, but never deliver. Prepare to be constantly disappointed.
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Tom P
(@zappomatic) reported
from
East Ham, England
@ThreeUKSupport No - the odd station doesn’t seem to like me every now and again but Waterloo is consistent. It tells me to call 333 which obviously I can’t do with no signal 😄
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Eithne
(@EnyaNTFC) reported
@ThreeUKSupport I've received a bill from you when I don't have a 3 contract. You've been taking money from my account for a phone number that I don't have access to and haven't been able to access customer services to do anything about because I don't know the number.
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J
(@AManAndHisCats) reported
@ThreeUKSupport Thanks for the info. I don't like the idea of having to pay for itemised bills. This should not be an extra cost to customer.
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raging
(@raging_paul) reported
@threeuksupport @threeuk this morning I’m getting an automated message saying "You can no longer dial 153 from your Three handset. Please redial using 118 313 to connect to the Three international directory service." So I can’t make any outgoing calls, any ideas what’s happened?
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Daniel Durack
(@daniel_durack) reported
@ThreeUKSupport store, given sim and told I had everything I needed to set up, was not true, still can’t even log in to use the sim I was given in store. Customer service shockingly bad. You’ve stolen my money but also wasted hours of my life. I’ve never felt so screwed over by a company.
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Gareth Lewis 🏴
(@_garethlewis) reported
@ThreeUKSupport Wondering what types of speed I should expect from the 4G home broadband. I have my Three ZTE router in a windowsill. signal reads 5 bars (full) but it tends to max out at 50Mbps. I was expecting faster. Is it just my area? Thought central Cardiff would be faster.
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Indy Narwal
(@Indy_Narwal) reported
@ThreeUK @ThreeUKSupport have the worse customer service! Taking money without showing respect for loyalty. Will be cancelling my contract and not renewing! #ThreeNetwork #ThreeUK
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FG74
(@FG7410) reported
@ThreeUK data cap removed from my data-only SIM. Overcharged £85 as a result. Awful customer service. And worse coverage…..
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Ads0608
(@ads0608) reported
@ThreeUKSupport I was told by your customer services that there would be no early repayment if I used the code after 18/8 yet still charged one and to top it off customer services can’t take it off I have to wait 3 days then phone back as you can’t even call me to fix it! Terrible
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Carolyn Turner
(@caturner1) reported
@ThreeUKSupport It’s always been activated previously when I travel here I believe. People can leave messages, I just get an ‘engaged’ signal when I dial 123 or the alternative