3 (Three) Outage Report in Welling, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Welling, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Welling, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Newham, London, Barking, Hackney, Islington, Dagenham, City of London, Waltham Forest, Croydon, City of Westminster, Southwark, Swanscombe, Woolwich, Muswell Hill and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Barking |
Internet | |
| London |
Phone | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Welling, England
Latest outage, problems and issue reports in Welling and nearby locations:
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Stratford, England
Since I reported the problem, I was advised by @ThreeUK that a complaint has been raised which is another way of kicking it into the long grass. I should not have to pay if I am getting no coverage in so many areas which is a real problem for me.
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@AhmedMMahbub @ThreeUK I spoke to @ThreeUKSupport on webchat this morning - same terrible experience of when I talked to them on the phone. They want to know the post codes of where I have network problems. How would I know the post codes of random places? It was a waste of time.
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Grant Nichols
(@granty3333) reported
from
Bromley, England
Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@AhmedMMahbub @ThreeUK This is what happens when companies like @ThreeUK put cost saving before customer service. They have outsourced call centre in India who ask ridiculous questions that do not make sense. There is no real attempt to solve the problem. Just a merry-go-round from 1 person to another.
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Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
I’ve had enough of @threeuk **** signal
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Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
Still waiting for @ThreeUK to produce an E Sim so I can use my Apple Watch that I bought in may 2021. Avoid three network they are ****
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Gareth Williams
(@Greenelk) reported
from
Stratford, England
Hey @ThreeUK how is it that when you get to Stratford in London, where there is a major railway terminal, a large sports and events stadium, hotels and a big shopping centre there is never any service from your network? @LouisPWilliams @archiewilliams_
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jac
(@JackieWarner13) reported
from
Lambeth, England
Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.
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Sarah
(@eatsruns) reported
from
Tottenham, England
Had to stand on my doorstep in my shortie pyjamas this morning helping my learning disabled neighbour pay her @ThreeUK bill, because the man said he'd cut her off rather than wait until her support worker can help. She hadn't paid because she's just spent two weeks in hospital.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?
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Susan Elizabeth
(@JetsetSusan) reported
from
Hackney, England
@ThreeUKSupport Ever since 5G, I’m not getting cell phone service in my apartment. Is this normal?
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Stratford, England
My experience of @ThreeUKSupport has been terrible. A call centre in India picks up my calls. The customer service operatives do not know the areas in London where I have no network coverage. They ask for post codes which is nonsense really. Overall terrible experience.
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@ThreeUKSupport Hi @ThreeUKSupport, the problem isn't everywhere. It is a problem is specific places.
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Shane Collins
(@shanecollinsman) reported
from
Islington, England
What is the point of having lots of data if your coverage is so bad in LONDON 🤮 @ThreeUK
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JR-J
(@JRJUK) reported
from
East Ham, England
@ThreeUKSupport @chelsduckw0rth Getting the same issue
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Everyone
(@trymybest18) reported
@ThreeUK My service (voice calls and data) hasn't been working for days, wherever I am. Your statement about things being back to normal and data working is a lie.
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LiamMc
(@LMc31214115) reported
@iD_Mobile_UK @ThreeUK Phone network down again? SM1 postcode
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David McKean
(@keanie14) reported
@ThreeUKSupport Hi John, The web chat team is a nightmare. As is, and I’m sorry to say, the ability to communicate with the support staff. My Scottish accent does not help to be honest but there was a complete mis understanding with your colleague due to language barrier. Complaint logged.Thanks
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Brett
(@BrettOfTheSouth) reported
Will we be getting compo for the Data and service outage on Wednesday? I was stuck at the hospital unable to contact family. @ThreeUKSupport
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Ross Henderson-McKillop
(@rsmck) reported
@ThreeUKSupport Thanks for the confirmation. Unfortunately your verification policies are terrible. You won't confirm any information (in my case I asked for two digits from my account number, so not personal data in any way, and confirmed the last four myself) so it's impossible to verify you
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Kes Grant 🌈
(@revkes) reported
@ThreeUK Can you tell me what is happening with voice calls please? Myself and my partner have had no service for 5 days. This is getting ridiculous.
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Bradley
(@Bradley_Lucas) reported
@ThreeUKSupport why have I been unable to make or receive phone calls the last 2-3 days. Everybody else I know using your network is having the same issue
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Graeme 🏴🇮🇹
(@CapoDiKillie) reported
@ThreeUK Sort yourself out. The Last few weeks your service has been pony.
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RachT234
(@RachT234) reported
@ThreeUK @ThreeUKSupport offered a £50 goodwill gesture after my complaint — which I appreciate. But a payment can’t undo the distress, wasted time, or the poor training and lack of understanding staff showed. This is about accountability and making sure this doesn’t happen to others.
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RachT234
(@RachT234) reported
My experience with @ThreeUK’s live chat was poor — confusing responses and pointless troubleshooting. Then on the RelayUK call, staff were untrained and impatient. It was exhausting and dehumanising - one of the agents had no idea what RelayUK was.