3 (Three) Outage Report in Gravesend, Kent, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Gravesend, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gravesend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at 3 (Three)
3 (Three) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Gravesend, Kent, England
The most recent 3 (Three) outage reports came from the following cities: London, Aylesford, Dagenham, Swanscombe, Dartford and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Gravesend, England
Latest outage, problems and issue reports in Gravesend and nearby locations:
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Lisa Gridley
(@LisaG75) reported
from
Wickford, England
@ThreeUK very upsetting calls last night from a call centre claiming to be from Three offering upgrade deals. When I said I wasn't interested man kept ringing back in different numbers and swearing down the phone. Presume not your staff but you not sure if outsourced call centre?
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company
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James Maddison
(@JamMad83) reported
from
Crayford, England
@ThreeUK hi my roaming won’t seem to work even though I have good coverage in the da7 area can you help, it has been an issue for 2 days now?
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Daniel Ross
(@duffbeer3107) reported
from
Romford, England
It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport My family lives there and for past few years there isn’t good signal. Even going to watch football in pub and can’t use phone as no where has basic signal :-(
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUK any way you can update your masts to give signal to my hotel I work in and the massive beefeater? Seems we all fall into a black spot for any signal :-( me143as
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport That area is ln12 2ly. There is non existent signal all around the town not just this postcode. I think you need a bigger mast for that area
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Deano
(@BedTaker) reported
from
Dartford, England
Hey, @ThreeUK, your 4G signal in this area is ******* ****! Maybe try doing something about it, yeah?
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
@ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't
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IamCrypto Tips and tutorials
(@IamCrypto16) reported
from
London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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Steven Gothard
(@StevenGothard) reported
from
Sutton at Hone, England
@ThreeUK hi can you fix a blackberry curve 9360 possible screen liquid damage please?.
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
**Guys need help with a @ThreeUK site problem in #Crayford (Thames Rd) Anyone who could help with a contact regarding no thruput for two months on 4G for my friend. No luck from three Cs** @AD_couk @PedroClarke1
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport Thanks for quick reply. There is a few popular attractions around here and they will have the same issue. It’s strange that mobile networks have monopolised on this fact :-(
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sandy
(@glcsandy) reported
@ThreeUK no help what so ever. No signal but still take payment.should be an agreement no signal for 10 days free cancellation#ThreeUK
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Mark Summerton
(@MarkSummerton) reported
@ThreeUKSupport I have a 5g mast very close to my home but it seems very slow today, is there a problem with it? My postcode is L147PR
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Jade Barnett
(@jmfcampbell) reported
@ThreeUKSupport So @ThreeUK I called again today. Went through the same process again explaining the problem. Got transferred to the Customer Service Team only for the call to drop again. Your team call me back, I answered, no voice at the end. This is the worst #customerservice I’ve ever had.
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Ian Siu **** Ma
(@IanMaSW) reported
@ThreeUKSupport I have been experiencing extremely slow and unusable internet speed (although the strength is strong) in EH8 area for couple weeks already while it was completely fine before.
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The Tech Wiz
(@The_Tech_Wiz) reported
@ThreeUK @ThreeUKSupport I tried to text LBC paied line but it fail all the time I have reported it to them but others have no problems is there a ban on paied lines that charge if so how do I remove it
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Jackie
(@jackieleitch) reported
@ThreeUKSupport Still having trouble and that link just says ‘please try later’ nobody avail on chat. Also getting several random registration texts at weird times ie not when I’m trying to register.
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Shafique
(@Shafiqu80901490) reported
@VodafoneUK I’m having problems with my phone company @ThreeUK I don’t really get much Signal I all ways get 1 bar so I’m looking for a new phone company that can give good customer service and good signal can u help with that
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Naulus Madley
(@onepablo) reported
Dear @ThreeUKSupport Feb 12: Telephone support. Complaint dealt with amicably, refund agreed. May 24: Lots of calls (and hours) later, I still don't have the money we agreed. What is actually the point in calling? Complaint unresolved, do I contact OFCOM now?
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Sven Stears
(@SvenStears) reported
@ThreeUKSupport Number given to me by previous 3 customer
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Becca Gill
(@beccagill17) reported
@ThreeUKSupport literally the worst customer service I have ever experienced, talk about reading from a script!! Imagine your contract being £15 a month but they take £77 and want you to accept a credit of £64 WOW 🤯