3 (Three) Outage Report in Thamesmead, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Thamesmead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thamesmead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thamesmead, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Hackney, Tower Hamlets, Croydon, City of Westminster, Newham, Wallington, Southwark, Islington, Dagenham, Mayfair, City of London, Waltham Forest, Camden Town and Barking.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Thamesmead, England
Latest outage, problems and issue reports in Thamesmead and nearby locations:
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Three_Is_Broken @ThreeUKSupport Yes. Their marketing contradicts what their support team says. I’m stuck though as there is no other provider where I live and fixed broadband isn’t possible even though it’s central London (heritage area so no digging)
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Dawn Gould
(@gouldydl) reported
from
Dartford, England
@ThreeUKSupport @ThreeUK please provide me with the ceo contact details I want to escalate a complaint
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Carl Boyd : #FE #EdTech
(@eLearningCB) reported
from
Enfield Lock, England
FYI - To post I had to tether to my partner's phone. She fortunately is on a decent network which has had no connectivity issues. Maybe I should move to @ThreeUK ... All joking aside can you sort out the maintenance it's been over a month as I said.
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captain odair ♆
(@pauloajsilva) reported
from
Lambeth, England
I just can't wait to leave @ThreeUK! What a terrible service.
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Elodie Mescam
(@ElodieMescam) reported
from
Lambeth, England
@ThreeUKSupport I went to portugal but never receive a message that I will be outside my fata plan or whatever... so i don t understand! Can we fo something for it ... best
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Nezuko (God forgive me)
(@feyi_cfc) reported
from
Croydon, England
@ThreeUK is such a crap network. I can’t even check how much my bill is for the month as my signal is absolutely AWFUL! What a waste! Absolutely awful network!!
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport @ThreeUK you promised me support and today you have failed massively. I can’t speak to anyone via chat or on the phone that can see my active complaint - I need to speak to someone in the UK but it’s impossible.
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LondonLady11
(@LondonLady11) reported
from
Islington, England
@ThreeUK disgusting customer service from #threemobile I have spent too many hours just trying to get through to someone to cancel my data sim being thrown from one incompetent person to another and now in store having just the same experience over the phone!! Shameful service.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport The real thing is - scripted response aside - the three network has never been worse. There isn’t a spot in London where a data connection can be maintained. I’d be happy with 15mb if it was reliable and available. Instead you sell a fairytale.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Three_Is_Broken @ThreeUKSupport The agent couldn’t understand the difference between speed and volume. He argued that because last month I used 180gb I was obviously enjoying the service I was paying for. I was shocked and disgusted as he had the notes from past 3 months of hell and was supposedly a “manager”
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport I can’t tell you how many times I’ve heard exactly the same “hymn” - giving you my post ode is pointless - the network is broken and shamefully so. The network Is dishonest. The network I not fit for purpose in any city.
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Jumpin Jack Frost
(@djjjfrost) reported
from
Croydon, England
@IamLinguistics @ThreeUK Yeah bro mine's been awful for a few months now
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LondonLady11
(@LondonLady11) reported
from
Islington, England
@ThreeUK have the absolute WORST customer services.. I will make sure none of my friends and family ever take out any mobile services with them if I can... shocked by just how very useless they are!!
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#ALWAYSVUETHINGS
(@RejiYates) reported
from
Lambeth, England
@UKKelendriaa @ThreeUK Mine is £8 😭😭😭. Three needs to fix the signal issue cause it’s annoying
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport Customer service is 👎🏻 Needs to be on point & your business department is the worst I’ve delt with.
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Darren Stocking
(@DarrenStocking) reported
from
Lambeth, England
@ThreeUK and @NintendoUK it seems #Three5G service does not work at all with #nintendoswitchonline this is now a complete show stopper for me! Switch games that don't use the online service like #fortnite or #PaladinsGame work fine but this #NATTypeD issue cripples online!
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Richard Williamson
(@shadlx) reported
from
Camberwell, England
Hello @ThreeUKSupport your network appears to be broken today. I have full 3G but pretty much no data speeds ok the overground between Peckham rye and Surrey quays, and cable street/shadwell.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Are there data issues in NW3 @ThreeUK - seem to be
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SHAUNNI⚡️
(@helloshaunni) reported
from
Lambeth, England
@ThreeUKSupport Hi yes, it is correct but it’s also not linked to just one post code this is a near constant problem and switching between 3G / 4G doesn’t help. My phone signal is always fine for calls and texts it’s just the internet.
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Jimmy #FBPE
(@Jimmyavenger) reported
from
Camden Town, England
@ThreeUKSupport Well fingers crossed it improves come wednesday, I’ve had issues for sometime on and off around here now
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Candy merc
(@candy_merc) reported
@ThreeUKSupport I've never been stressed in life like this before wow never again ...don't even wish this for ma enemy ...
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Alan Warren
(@sodje_12) reported
@ThreeUKSupport What's going on with your 36 month contracts. Why are they not available for existing customers on the Three website? And why if I want 1 as part of my upgrade do you need to cancel my existing contract and put me through another credit check?
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KMW
(@kaatzsss) reported
@ThreeUKSupport Raised a complaint asked to be called in evening and you’ve just rung me now? You can’t even get that part right! Does anyone actually know what they are doing!?
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EHinton
(@el0ise76) reported
@ThreeUKSupport Yes they cannot get my PAC code, it's a service error that was supposed to be fixed within 24 hours on Tuesday the 7th. That was 8 days ago. All they keep saying is wait another 48 hours that's not good enough. It's threes error not mine.
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Candy merc
(@candy_merc) reported
@ThreeUKSupport From WhatsApp to twitter and all social media platforms ain't working but spin the whole day..even WhatsApp calls keep reconnecting like your internet is **** and customers just wasting money on nothing
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Arsanti;
(@msArsanti) reported
I just spent 40mins talking with @ThreeUK to set up a direct debit and another 7mins listening to all these deal I don't want. WHAT IS GOING ON. NOBODY HAVE TIME FOR THIS 😵💫🥵 (I listened to everything cos I felt bad to say no to the one working, they just did their job)
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EHinton
(@el0ise76) reported
@ThreeUKSupport Frustrating is an understatement especially when you been asked to wait 48 hours three times in a week. Very poor service.
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Graeme Pugh
(@TropicKnight) reported
@ThreeUK’s network is appalling. London Bridge and I can’t even take a phone call. Expensive for a service that isn’t even fit for service. As for your team that said they’d fix the problem, all lies. Looking forward to starting with @Plusnet in a day or two.
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Michael Travers
(@MikeBTravers) reported
@ThreeUKSupport hi I've just joined your network in the last 2 days and have been waiting for my old number to transfer over. My old number is now no-longer active but if you ring it my phone will ring but if I call or text out it comes up with the numer provided by yourselves
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Candy merc
(@candy_merc) reported
@ThreeUKSupport Yes cancel this stressful network and give me back my money pls ...had enough stress..bee on the phone back and forth to cancel it and you end up talking to a whole nation because they keep transferring the call to different department wasting your whole time on the phone