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3 (Three)

3 (Three) outages and service status in Thamesmead, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Thamesmead, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Jun 13, 7:02 AM GMT+1.
  • 53% Internet (53%)
  • 20% Phone (20%)
  • 13% Total Blackout (13%)
  • 7% E-mail (7%)
  • 7% Wi-fi (7%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Thamesmead, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thamesmead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at 3 (Three)

3 (Three) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thamesmead, England

The most recent 3 (Three) outage reports came from the following cities: Poplar, Hackney, City of London, Southwark, Woodford Green, Waltham Forest, Dagenham, Ilford, and Newham.

CityProblem TypeReport Time
Poplar Total Blackout 1 day ago
Hackney Internet 3 days ago
Hackney Wi-fi 8 days ago
Poplar Internet 11 days ago
City of London E-mail 11 days ago
Southwark Internet 12 days ago

Nearby cities with recent reports

Poplar

1 recent signals

1 day ago
Hackney

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Thamesmead, England

Latest outage, problems and issue reports in Thamesmead and nearby locations:

  • LeighRegan73
    Leigh Regan (@LeighRegan73) reported from Romford, England

    @ThreeUKSupport thank you so much for setting your debt collectors on me with no communication whatsoever. Lovely customer service. Looking forward to moving to another supplier when my contract ends #poorservice

  • IAmYemisi
    Yémisi (@IAmYemisi) reported from Bromley, England

    @ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue

  • CaddyTHFC
    caddyshack (@CaddyTHFC) reported from Poplar, England

    @ThreeUK considering your 5G connection is so shocking and a lot worse than your 4G. Does this mean I’m able to cancel my contract as you are not providing me with adequate 5G service?

  • yasirkiani22
    Yasir kiani (@yasirkiani22) reported from East Ham, England

    @ThreeUKSupport what type off stupid and in educated PEOPEL you have on phone service 😡😡😡😡

  • snkhan
    Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @three_broadband @ThreeUK Is it fair to say that once it does, I’ll get exactly the same speeds as I get today? I’m just so confused by this approach, why not just keep things as they are? Totally perplexing from a customer perspective.

  • chrissydarling
    Chrissy Darling (@chrissydarling) reported from Hackney, England

    @ThreeUKSupport I’ve done everything I’ve been told to do. The problem is that it’s been over 3 weeks since I took the contract out and it still hasn’t been sorted. Permission was given over the phone for the name change.

  • chrissydarling
    Chrissy Darling (@chrissydarling) reported from Hackney, England

    @ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!

  • JRJUK
    JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport can't seem to log into the 3 app or onto the MyThree section of the website. Yet again you've turned on content controls on my account and I can't even fix it this time...

  • JRJUK
    JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport @chelsduckw0rth Getting the same issue

  • ukevowners
    UK Electric Vehicle Owners Club (@ukevowners) reported from Welling, England

    Get on @ThreeUK its great. NOT WORKING YES THEY ARE USLESS

  • stormhasgone
    Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    @ThreeUKSupport Yes I believe so. Ref 29475125. They offered 50% off early upgrade but I declined. And they applied a £35 credit to my account, which is better than nothing but doesn’t make up for 2 years of intermittent service

  • JamMad83
    James Maddison (@JamMad83) reported from Crayford, England

    @ThreeUK hi my roaming won’t seem to work even though I have good coverage in the da7 area can you help, it has been an issue for 2 days now?

  • tomtilly28
    Adam Dack (@tomtilly28) reported from Stratford, England

    @ThreeUK the mobile internet at Stratford bus station is shocking shows 4g available but u can’t get any internet at all #poor

  • Zaaiinn93
    Zain mansoor (@Zaaiinn93) reported from Ilford, England

    Finally decided to leave @ThreeUK horrible service horrible staff avoid at all costs. I was a customer for over 6 years so trust me you can take my word for it.

  • MarshaLeytonia
    Marsha Brown (@MarshaLeytonia) reported from Walthamstow, England

    @ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?

  • mullinger
    Andrew Mullinger (@mullinger) reported from City of London, England

    @ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(

  • Jamiecpfc
    Jamie (@Jamiecpfc) reported from Sutton at Hone, England

    @ThreeUK your service and customer service team are a disgrace. Never known such a poor service.

  • BearsTravel
    Bears Travel Coffee (@BearsTravel) reported from Ilford, England

    @ThreeUKSupport 3.2mgps when you have informed me our home-fi issues have been resolved Not true service is useless as is the product, it is not fit for purpose Now instead of enjoying cycling on Eurosport I will be wasting more time on the phone to your tech department

  • nialltg
    Happy Niall Year 🇺🇦🏳️‍🌈🏳️‍⚧️🦖🦕 (@nialltg) reported from Hackney, England

    @tsamasaurusrex @ThreeUK the WORST. i will when i get my next phone.

  • i_maq
    Imran Maqbool (@i_maq) reported from Hackney, England

    @ThreeUKSupport I need to hear what form of compensation will be available to me before I leave for a functioning network. @Three_Is_Broken

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • tapdripping
    Dripping Tap (@tapdripping) reported

    @ThreeUK I’m in Burry Port SA16 0RS There is zero mobile signal either 4G or 5G Can you advise when it will be restored?

  • MarkChappe93649
    Mark Chappell (@MarkChappe93649) reported

    @ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom

  • RichEIREjonesy
    Richie Jay (@RichEIREjonesy) reported

    @skunkcityseeds @ThreeUK I’m on contract but I’ve seen it drop out to 3g up the hills but never in town

  • aloevera75
    sharon pollard (@aloevera75) reported

    @ThreeUKSupport I have unlimited calls but I can't call anyone, I have received a message saying I've reached my spend cap, but I don't have one.ive turned my phone off and back on. My friend has the same issue.

  • GayToryJon
    Jonathan 🇺🇦 (@GayToryJon) reported

    How odd, whenever I get one of these calls claiming to be from @ThreeUKSupport and I tell them I’m 3 staff (I’m not) so if they tell me their name and staff code so I can locate them in the company directory they always hang up. Almost as if they weren’t really from 3….

  • nickyboy1886
    Me (@nickyboy1886) reported

    So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

  • baskeyfit
    Greatestperson1 (@baskeyfit) reported

    @ThreeUKSupport bought 5g hub last Wednesday. Currently good excellent connection to 5g mast but last night download speeds have dropped significantly from 150 to 30mbps and ping is unstable. I followed the troubleshooting and there’s no improvement

  • gupster
    Glenn Smith (@gupster) reported

    @ThreeUK FYI network outage in Ta178tg after a power outage. Signal showing but not data connection.

  • JustinBarker77
    Justin Barker (@JustinBarker77) reported

    @ThreeUKSupport why is there no signal at OL15 0DE? Disappeared since the Vodafone merge. Can’t even make WiFi calls have to use WhatsApp

  • Aerobicedge
    Sandra H (@Aerobicedge) reported

    @ThreeUK I am so fed up with this extremely poor Broadband. I've complained twice and been told it's a mast being fixed. 3 weeks later there is No improvement. It's like living in the dark ages!! Upload speed of only 3.76mb/s