3 (Three) Outage Report in Thamesmead, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Thamesmead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thamesmead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thamesmead, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, Enfield Town, City of Westminster, Hackney, London, Islington, Croydon, City of London, Newham, Harringay, Camden Town, Gravesend, Waltham Forest, Poplar and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
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3 (Three) Issues Reports Near Thamesmead, England
Latest outage, problems and issue reports in Thamesmead and nearby locations:
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2
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许北方xubeifang
(@xubeifang) reported
from
Walthamstow, England
@ThreeUK I don't understand why the third is always not or broken.
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.
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Suren Perera
(@darthteddy) reported
from
Hackney, England
@ThreeUKSupport All good. Managed to get help on chat.
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport charged £15. Can you please help me get this resolved. I still have the email. And have sent proof but no one has got back to me. Thank you. 2/2
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James Guiness
(@james1980uk) reported
from
Tottenham, England
@ThreeUKSupport I can't seem to login on the app as it says my password is incorrect and when I try resetting my password I never get the email to reset.
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!
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M I K E Y
(@lostmikeys) reported
from
Ilford, England
@ThreeUKSupport Hey guys. How do I make a formal complaint re: Michelle in your Scottish call centre, who just called me a liar and to “speak to my bank instead” after YOU have overcharged me? Is it true that you “don’t do refunds”? I would like MY money back. Thank you.
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GerryC
(@gerryn19) reported
from
Islington, England
@ThreeUK you really do need to sort your customer service. 2 days & 2 hrs 11 mins & speaking to 7 different ppl later I don’t have a resolution. Why won’t you match my new BB deal to that of my friends, £17 5G 24 months? I’m trying to add an additional contract #3isrubbidh
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Sorry, but you're not being very helpful. It's quite straight forward. I'll say it again. I selected the £10 a month option but I've been put on a £15 a month plan. It's unacceptable. Can I just cancel the contract and I'll just go with somebody else.
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
Yet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight
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Kent Le
(@kentausuk) reported
from
Poplar, England
@ThreeUKSupport just joined Three contract and switched my old number from Vodafone which should have taken place yesterday! Today I checked it hasn’t happened yet - call Customer Service no one answer!!! What happened? I gave you the PAC code!
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许北方xubeifang
(@xubeifang) reported
from
Walthamstow, England
@ThreeUK Why do 3G companies always have a network?
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Hallam
(@keithhallam) reported
@ThreeUK Internet down in Bristol? I get 4G or 5G signal on my router and my phone but neither gives any internet connection.
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Luke
(@lukir85) reported
@ssmmdd84 @ThreeUKSupport I'm in Bath and there is no data either on 4g or 5g. But network checker reporting no issues 🙄
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Faseeh Shams
(@faseeh) reported
@ThreeUK ur customer service is absolutely ridiculous. I have been trying to get my phone blocked since last three months and despite calling dozens of times, resending email with the proof of purchase I have had no luck. Someone out there is still using my phone that was picked.
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Duncan Waugh
(@waughzone) reported
Why is @ThreeUK so consistently awful in central London? I quite like their service in general but they don’t seem to care that they have no service in our capital city. Could be time for a change.
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Kev Bryan
(@kevbryan12) reported
@ThreeUKSupport Hi. I left 3 last summer but have just had a bill dated last month showing a credit to my account. As I’m no longer with you I can’t login to find out why. Can you help please?
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becks
(@BecksWilkinson_) reported
@ThreeUKSupport Why do I not get signal at all in Burnley? Works fine until I get there and then I'm cut off!! Been happening for months!!
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Charlotte james
(@Charlotte_3420) reported
@kevbryan12 @ThreeUKSupport Try reaching out to web2cods on Instagram regarding any issues with your account they got mine fixed earlier today.
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Sam Egerton ⚪⭕
(@samfosy11) reported
@ThreeUKSupport @ThreeUK @Ofcom I HAVE NO DATA. THREE UK NOT WORKING UTTOXETER ST14 SORT IT OUT!!!
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Becci Sheppard
(@CowBexi) reported
@ThreeUKSupport are you down in the Poole Dorset area? My partner can't do anything! He's trying to pay his phone bill but none of the services are working!
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Paul Harper 🐯🏃♂️💙💜
(@paulharper75) reported
Dear @ThreeUK. I've complained for months about the awful coverage I get in my flat since you did engineering work more than 6 months ago. You disconnected me after I cancelled my DD. I am now with Vodafone and it is a million times better. You aren't getting a penny from me.