3 (Three)

3 (Three) Outage Report in Thamesmead, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Thamesmead, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thamesmead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Thamesmead, Greater London, England 08/20/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thamesmead, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Hackney, London, Southwark, City of London, Waltham Forest, Croydon, Bermondsey, Dartford, Bromley, Tower Hamlets, Welling, Streatham, Barking, Leyton and Newham.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Wi-fi
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Thamesmead, England

Latest outage, problems and issue reports in Thamesmead and nearby locations:

  • missddan MissDD (@missddan) reported from Bromley, England

    Why is my internet so appalling of late @ThreeUK i’m not a happy customer right now

  • reyes The Hills Have Reyes (@reyes) reported from Camden Town, England

    @StopFundingHate @ThreeUK Don’t be ***** @ThreeUK. From a customer.

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Camberwell, England

    @ThreeUKSupport Jacq, how about all the way along the river from Battersea Bridge to Blackfriars. Really really poor.

  • CMoney_x Diosa🌪✨ (@CMoney_x) reported from Walthamstow, England

    @ThreeUK need to sort out their network. It’s not just my area, it’s everywhere. This isn’t what I signed up for.

  • wanderlaurst lauren (@wanderlaurst) reported from City of London, England

    @ThreeUKSupport That # routes me to a call center in India & I’m tired of that. I want this sorted, I’m a business account & my business cannot run without internet. I installed hub on Friday & it’s Tuesday and no one has gotten back to me without me pushing. I deserve better service than this.

  • Maomao_yan Kat (@Maomao_yan) reported from Poplar, England

    @ThreeUK Very unhappy with data network. I’ve only switched to three in March 2019.

  • Maomao_yan Kat (@Maomao_yan) reported from Poplar, England

    @ThreeUK Very disappointed! For a operator to ask for postcode or have you put sim on another phone. WTH! That doesn’t solve any problems. Telling a customer to restart phone and change aeroplane mode isn’t going to solve the problem ThreeUk Data that fails all the time!!

  • angelspitten I am the hip-hop-a-potamus (@angelspitten) reported from Camden Town, England

    @ThreeUK wtf is going on with your network today I've had such spotty reception even though it's saying I have full 4 g

  • abiialdridge Abi Aldridge (@abiialdridge) reported from Islington, England

    @ThreeUKSupport Ridiculous when you think I’ve been a customer for over 9 years, have recommended @ThreeUK to so many people, got all my family using you and have a second contract with you. Customer service has really gone downhill since I first joined 👎

  • wallingford73 Jim The May Swan (@wallingford73) reported from Camberwell, England

    @vintageshimano @CycleMummy @PompeyCyclist @ThreeUK Sadly they can add missing charges to the period that the original invoice covered and either raise a credit note and rebill that period or issue an additional invoice for the missing charge.

  • Maomao_yan Kat (@Maomao_yan) reported from Poplar, England

    @ThreeUKSupport I’ve changed to this network and thought it was better but sadly, I am very disappointed with the data.

  • Henry_Coates Henry Coates (@Henry_Coates) reported from Walthamstow, England

    @jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great

  • Maomao_yan Kat (@Maomao_yan) reported from Poplar, England

    No proper customer service from @ThreeUK except being disconnected by operator on live chat. Data that doesn’t work for over few months does cause problems for everyone!!!

  • wallingford73 Jim The May Swan (@wallingford73) reported from Camberwell, England

    @CycleMummy @vintageshimano @PompeyCyclist @ThreeUK That's pretty appalling customer service and any decent service provider should write that off and not bill you for it. But if it was a service that you received they are technically allowed to charge you for it. If you didn't receive it then they are not

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • socialPolly Alex Pollock (@socialPolly) reported from Camden Town, England

    @ThreeUKSupport Still not working.

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    What’s wrong with @ThreeUK in NW3 on Haverstock Hill can’t get any signal

  • abiialdridge Abi Aldridge (@abiialdridge) reported from Islington, England

    @ThreeUKSupport Appreciate your help but it’s not really good enough tbh- think it’s time to cancel after the shocking customer service I’ve had recently. Lied to by a store, hours wasted on the phone & now I can’t even get my money back (for YOUR mistake) without wasting more time on the phone.

  • shadlx Richard Williamson (@shadlx) reported from Poplar, England

    @ThreeUKSupport I experience slow speeds pretty much everywhere in London and beyond so there’s no point me giving you all the postcodes. I’m on an iPhone 11

  • wanderlaurst lauren (@wanderlaurst) reported from City of London, England

    @ThreeUKSupport Also, I was promised 5G was in my area but now it’s clear it was anything to make a sale. I’m a business customer with you for mobile, I can’t believe how badly this is being handled.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Steve_M73 SteveM (@Steve_M73) reported

    @ThreeUKSupport @Bagpus I see a trend here. Three send a letter promising a refund but don't process it unless the customer chases it up. This happened with my wife's refund as well. It's too common to be one off mistake. Naughty naughty

  • suzanne_000 suzanne allsopp-morgan (@suzanne_000) reported

    @ThreeUKSupport hi Jade I have already used this avenue but it did not solve my problem. 3 is taking from my bank account, three times the amount of money agreed. this has been going on for a long time!

  • bitcoinislands jsf (@bitcoinislands) reported

    @ThreeUK @ThreeUKSupport I know a lot of people who are struggling with the same and they end up throwing the sim and take a new one or change the network provider. So if theres no such means to renew the package would be nice if the company could come up with one as it could boost your revenue.

  • chaught1318 chris haughton 🇵🇸🇺🇦💙3.5% 🅰️➖ (@chaught1318) reported

    @ThreeUKSupport no signal from my home broadband in SO23 Winchester been in and off for days now. What's the problem?

  • SamuelThorn8 Dobbers (@SamuelThorn8) reported

    @ThreeUK currently in italy and unable to use my phone even though I've set up roaming. Currently unable to contact you as I can't make phone calls, is there any way you can help?

  • emkwan EMKWAN (@emkwan) reported

    @ThreeUKSupport It’s related to my second sim. I can drop you a DM with the number. When I login via the app or website it’s not allowing me to update data package even though the date has expired.

  • SuaveSav Stevie K (@SuaveSav) reported

    @Nigel_Gamble @ThreeUK @SalesforceUK Nigel - sorry to hear this, if you follow me back I can look to try support you on this one and get it resolved. Stephen

  • nske_ nske (@nske_) reported

    @ThreeUKSupport 5G mast seems down on TS17, Network status checker returns an error for my postcode ("Sorry about this, but we can’t provide a status update right now"). Can you confirm if there are any works being carried out in the area and give an ETA? thanks

  • meltruslove M Truslove (@meltruslove) reported

    @ThreeUK I have been trying to resolve an overcharging issue with you for a month. You still have my money and I am being made to constantly chase you up for the refund. Please can someone resolve this for me? It’s been over 4 weeks. Absolutely awful customer service experience.

  • PaulRAFC P. (@PaulRAFC) reported

    @ThreeUKSupport I thought you were supposed to be improving the network? It was fine before last week. Still having the same issues. Get it sorted!