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3 (Three)

3 (Three) outages and service status in Thamesmead, England

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Full Outage Map
  • 3 (Three) generated 1 outage signal in the last 24 hours around Thamesmead, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received May 27, 4:46 PM GMT+1.
  • 38% Internet (38%)
  • 31% Phone (31%)
  • 13% E-mail (13%)
  • 13% Total Blackout (13%)
  • 6% Wi-fi (6%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Thamesmead, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thamesmead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thamesmead, England

The most recent 3 (Three) outage reports came from the following cities: Waltham Forest, Hackney, Dagenham, Poplar, Southwark, City of London, Ilford, Newham, Tower Hamlets, and Dartford.

CityProblem TypeReport Time
Waltham Forest Internet 19 hours ago
Hackney Phone 1 day ago
Waltham Forest Phone 6 days ago
Waltham Forest Phone 7 days ago
Hackney Internet 13 days ago
Dagenham Total Blackout 13 days ago

Nearby cities with recent reports

Waltham Forest

3 recent signals

19 hours ago
Hackney

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Thamesmead, England

Latest outage, problems and issue reports in Thamesmead and nearby locations:

  • Mesh_Kumar
    Umesh Kumar (@Mesh_Kumar) reported from Newham, England

    Definitely did not get one of these @GOVUK official alerts on my phone! Apparently it was the same for many @ThreeUK network users! Oh well! #emergencyalertfail

  • UKGeocacher
    geocaching.uk (@UKGeocacher) reported from City of London, England

    Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!

  • X3roHero
    Lorenzo Battilocchi (@X3roHero) reported from Poplar, England

    @ThreeUKSupport @ThreeUK 5G coverage very poor around Provost Estate (N1 London). Please can you look into it? Mobile broadband is very slow and sometimes doesn't connect to the 5G network. This is coverage issue, not recent fault so if possible get the 5G coverage booster here!

  • BearsTravel
    Bears Travel Coffee (@BearsTravel) reported from Ilford, England

    @ThreeUKSupport 3.2mgps when you have informed me our home-fi issues have been resolved Not true service is useless as is the product, it is not fit for purpose Now instead of enjoying cycling on Eurosport I will be wasting more time on the phone to your tech department

  • djprofile
    dj profile (@djprofile) reported from Hackney, England

    @ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬

  • SheldonLT
    Sheldon Tarpey (@SheldonLT) reported from City of London, England

    @UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.

  • kmamoyeed
    Cllr Khaled Moyeed (@kmamoyeed) reported from Stratford, England

    My experience of @ThreeUKSupport has been terrible. A call centre in India picks up my calls. The customer service operatives do not know the areas in London where I have no network coverage. They ask for post codes which is nonsense really. Overall terrible experience.

  • djsmz_
    British Grime Garage Music 🇧🇧🇯🇲 YT (@djsmz_) reported from Lewisham, England

    Like seriously what is going on the your 5G network @ThreeUK The last couple of weeks your service has gone from just about decent at best to a really really bad service experience, apps that used to load instantly to now waiting to laod. @ThreeUK @ThreeUKSupport

  • neilpgriffiths
    Neil Griffiths (@neilpgriffiths) reported from Grays, England

    So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK

  • stevejh1973
    Steve Harrison (@stevejh1973) reported from Hackney, England

    @ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you

  • TinuErin
    tk. (@TinuErin) reported from Eltham, England

    @ThreeUK just here to tell you that you’re the worst thing since ikokore

  • mullinger
    Andrew Mullinger (@mullinger) reported from City of London, England

    @ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(

  • lostmikeys
    M I K E Y (@lostmikeys) reported from Ilford, England

    @ThreeUKSupport Hey guys. How do I make a formal complaint re: Michelle in your Scottish call centre, who just called me a liar and to “speak to my bank instead” after YOU have overcharged me? Is it true that you “don’t do refunds”? I would like MY money back. Thank you.

  • granty3333
    Grant Nichols (@granty3333) reported from City of London, England

    How on earth now is there no service at London Blackfriars !! What on earth is going with your awful network??? Spend some bloody money and fix it @ThreeUK #Three

  • granty3333
    Grant Nichols (@granty3333) reported from Bromley, England

    Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful

  • marinnamolseed
    Moley (@marinnamolseed) reported from Hackney, England

    @ThreeUKSupport mobile was stolen yesterday, paid upfront costs to get a new device delivered today. It’s now not coming with no explanation. Guy on the phone says it’s not his problem. That is not okay…

  • GJHyde_
    George Johnston (@GJHyde_) reported from Poplar, England

    @ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?

  • LeighRegan73
    Leigh Regan (@LeighRegan73) reported from Romford, England

    @ThreeUKSupport thank you so much for setting your debt collectors on me with no communication whatsoever. Lovely customer service. Looking forward to moving to another supplier when my contract ends #poorservice

  • JRJUK
    JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport can't seem to log into the 3 app or onto the MyThree section of the website. Yet again you've turned on content controls on my account and I can't even fix it this time...

  • stormhasgone
    Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    @ThreeUKSupport Yes I believe so. Ref 29475125. They offered 50% off early upgrade but I declined. And they applied a £35 credit to my account, which is better than nothing but doesn’t make up for 2 years of intermittent service

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • kleague_kilt
    The K-League Kilt (@kleague_kilt) reported

    @ThreeUKSupport ur home broadband service in South Lanarkshire has been woefully unacceptable for almost a month as has your attempts at "customer service". Definitely pulling the plug on my contract as soon as possible.

  • IanAFC_68
    Arsenal Ian (@IanAFC_68) reported

    Hey @ThreeUK …. Congratulations you have just lost a loyal 12 year old business customer and a 20 year old personal customer…. AVOID PEOPLE

  • King_T_Dog
    Toby Robinson (@King_T_Dog) reported

    @ThreeUK I have two mobile broadband routers, one in the north-west and one in South Yorkshire. Both are absolutely crap coverage. This has only happened for the last two weeks. What on earth is going on with your coverage please? You’re basically just ripping people off.

  • Legmo_2
    Legmo2 (@Legmo_2) reported

    @ThreeUK since your merge with Vodafone my signal at home has drastically dropped. One of the reasons I stopped using Vodafone's mobile broadband was due to the terrible signal. Prior to the merge I was hitting 250-300mb/s on my phone. It's been below 10mb since.

  • Hannah_Penn
    Hannah Penn (@Hannah_Penn) reported

    @threeuk Your customer service is an absolute disgrace. Mis-sold a 24m SIM-only contract, assured me twice it was cancelled (once after 2 hours on the phone), cases all closed. Now you’ve reinstated it AGAIN, and sent a bill. This is appalling. I will NOT be paying. Sort it out.

  • elgarr1
    Clive ✝️is💩means Athiest (@elgarr1) reported

    @ThreeUK I am so annoyed by your customer services. I purchased a data sim a month ago. Rung up to top it up they won’t do it with out the sim being in a phone to receive a text message, I don’t have a 3 device, I bought it for a mobile router. Won’t work in my EE phone! 😞

  • kegger1664
    brendan (@kegger1664) reported

    @Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

  • Darren_Fewins
    Cornish Darren Fewins (@Darren_Fewins) reported

    One of the reasons I will never use @ThreeUK is because as a non-customer, they call me frequently to irritate me about its network. Then they slam the phone down on me when I ask them how they got my number. . How on Earth do they think this is good for attracting new customers?

  • RobertT63939769
    Robert THOMPSON (@RobertT63939769) reported

    @ThreeUKSupport hi i cant seem to het my phone working here in gran caneria i even just bought a 7 pound passport but my plean shpuld include it here, its just keeps saying emergency calls only any ideas ?

  • Stephen27784350
    Follower (@Stephen27784350) reported

    @ThreeUKSupport Do you not support wifi calling outside the uk?