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3 (Three)

3 (Three) outages and service status in Thamesmead, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Thamesmead, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • 64% Internet (64%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)
  • 7% E-mail (7%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Thamesmead, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thamesmead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thamesmead, England

The most recent 3 (Three) outage reports came from the following cities: Newham, Hackney, Southwark, Poplar, City of London, Woodford Green, and Waltham Forest.

CityProblem TypeReport Time
Newham Internet 7 days ago
Hackney Total Blackout 8 days ago
Hackney Wi-fi 13 days ago
Hackney Internet 13 days ago
Hackney Internet 15 days ago
Newham Total Blackout 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Thamesmead, England

Latest outage, problems and issue reports in Thamesmead and nearby locations:

  • sarahMwasHudson
    Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    @ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent

  • NessaRM
    Manesha (@NessaRM) reported from Eltham, England

    @ThreeUK I have been calling since 1pm you guys need to sort this problem out instead of constantly cutting the call

  • spinneywoods
    Darren Woods (@spinneywoods) reported from Poplar, England

    @ThreeUK FFS why is your service so bad standing by Tower of London and cannot access any data

  • pauljamestailor
    Paul (@pauljamestailor) reported from Ilford, England

    @ThreeUKSupport It's been this bad since I joined 2+ years ago, had many talks with your team. You usually say it's congestion or a mast is being fixed (excuses/lies). I'd leave but I can't find an alternative. It's just poor service that a London postcode is not able to get a steady 4G signal

  • kmamoyeed
    Cllr Khaled Moyeed (@kmamoyeed) reported from Stratford, England

    Since I reported the problem, I was advised by @ThreeUK that a complaint has been raised which is another way of kicking it into the long grass. I should not have to pay if I am getting no coverage in so many areas which is a real problem for me.

  • snkhan
    Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @three_broadband @ThreeUK Is it fair to say that once it does, I’ll get exactly the same speeds as I get today? I’m just so confused by this approach, why not just keep things as they are? Totally perplexing from a customer perspective.

  • djsmz_
    British Grime Garage Music 🇧🇧🇯🇲 YT (@djsmz_) reported from Lewisham, England

    Like seriously what is going on the your 5G network @ThreeUK The last couple of weeks your service has gone from just about decent at best to a really really bad service experience, apps that used to load instantly to now waiting to laod. @ThreeUK @ThreeUKSupport

  • JamesMarsh1974
    James Marsh (@JamesMarsh1974) reported from Crayford, England

    @ThreeUKSupport I did go to the chat. Sounds like you never posted it. Amanda Lambert should look into Tech Mahindra's processes. Still no card today. A week ago Tuesday I reported this.

  • jackson21348376
    jackson (@jackson21348376) reported from Bromley, England

    @ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.

  • morpheu5
    Andrea Franceschini (@morpheu5) reported from Walthamstow, England

    Hey @ThreeUKSupport is it just me or service is gone in E17 4GD?

  • caracasflat
    Caracasflat (@caracasflat) reported from Bromley, England

    @ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.

  • TinuErin
    tk. (@TinuErin) reported from Eltham, England

    @ThreeUK just here to tell you that you’re the worst thing since ikokore

  • NessaRM
    Manesha (@NessaRM) reported from Eltham, England

    @ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.

  • KristjanByfield
    Kristjan Byfield (@KristjanByfield) reported from Poplar, England

    @aroundthehouses @ThreeUK Tried them back in 2004- such a bad experience I would never ever ever go near @ThreeUK ever again.

  • bret_plays
    Bret Sinclair (@bret_plays) reported from Eltham, England

    @ThreeUKSupport I told you your too late and you have caused me no end of **** today so get lost.

  • JRJUK
    JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport And as I thought my issues haven't been solved because the person in your contact centre couldn't understand what I was asking...

  • UKGeocacher
    geocaching.uk (@UKGeocacher) reported from City of London, England

    Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!

  • GJHyde_
    George Johnston (@GJHyde_) reported from Poplar, England

    @ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?

  • SheldonLT
    Sheldon Tarpey (@SheldonLT) reported from City of London, England

    @UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.

  • mullinger
    Andrew Mullinger (@mullinger) reported from City of London, England

    @ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • desmoderby
    delwyn hawkins (@desmoderby) reported

    @ThreeUK Really pi**ed today. Buy European roaming as an extension to our contact with you. Approaching Verona no signal for 90min which meant no navigation around 2 serious accidents. Fortunately we have driven to where we were going in Verona before. Nowhere good enough.

  • DavidCl88428325
    David Clarke (@DavidCl88428325) reported

    @ThreeUKSupport network down again in bt54 area!

  • keanie14
    David McKean (@keanie14) reported

    @threeuk your service does not actually function; I’m abroad, have used my fair usage, increased my spend cap, bought a roaming pass but it’s not working. I’ve called but can’t speak to anyone and you don’t have the option to deal with my request on the ‘call’.

  • RyanSael
    Ryan Sael (@RyanSael) reported

    @robj3d3 @ThreeUK I switched to giffgaff before left and just use payg without monthly plan, never had a problem since. maybe try order a new sim via ukpostbox then forward to your current address, that might help.

  • Jerry83560
    Jeremy Goff #RejoinEU #FBPE #PRT (@Jerry83560) reported

    Tried to help a friend modify his @ThreeUK tariff, found the >£290 one-off exit fee outrageous. He's happy to stay, just wanted to modify. Guess what he'll do when contract ends?

  • awpthorp
    Alex 💪 (@awpthorp) reported

    @robj3d3 @ThreeUK Doesn’t sound right. I was with three for 5 years whilst abroad. Now I’m with EE and no issues.

  • bearded_courier
    the_bearded_courier 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@bearded_courier) reported

    And for the previous 22 days you will have charged me £9.88. How on earth does this make any sense what so ever. So now instead of keeping me as a customer I will be moving all four of these plans to another network. Seems 20+ years of loyalty means zip in the world of @ThreeUK

  • DebHiton
    Deb Hiton (@DebHiton) reported

    @ThreeUK Please explain how, when I’ve dropped off a device with DPD but they can’t find it, I can still be responsible for the device and subsequent non-return fee of £350? I’ve raised a query with your customer service team but communication from them is abysmal!

  • longboidan
    longboidan (@longboidan) reported

    @robj3d3 @ThreeUK Been roaming with o2 for 1.5 years straight so far and no issue yet 🤞

  • princelawanii
    David (@princelawanii) reported

    Three Mobile, you frustrate me with how ****** the network has been over the past few weeks. @ThreeUK