3 (Three) Outage Report in Thamesmead, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Thamesmead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thamesmead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thamesmead, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, Hackney, London, City of Westminster, Croydon, Newham, Barking, Islington, Enfield Town, Dagenham, City of London, Waltham Forest, Swanscombe, Woolwich and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Wi-fi | |
| Hackney |
Wi-fi | |
| Southwark |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| City of Westminster |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Thamesmead, England
Latest outage, problems and issue reports in Thamesmead and nearby locations:
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g
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Welshinldn
(@Welshinldn) reported
from
Walthamstow, England
@ThreeUKSupport My phone service has been suspended even though my bill is wrong, you’ve admitted it’s wrong, I’ve contacted you twenty times in the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
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George Johnston
(@GJHyde_) reported
from
Poplar, England
@ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?
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Raghunath S Iyengar
(@ragwhos) reported
from
Islington, England
@ThreeUKSupport Thanks for your help. I'll try tomorrow. Like I said I don't trust the IVR I got to today, but I've made a payment just in case and it did it has accepted it. I hope you could check it
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Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Dean Carr
(@DeanCarr15) reported
from
Camden Town, England
@ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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Amelia Stott
(@ameliaoceangirl) reported
from
Stratford, England
Does anyone know a good U🇬🇧 phone provider that isn’t @ThreeUK. 8+ years loyalty and the worst service everrrrrrrr. I can’t.
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Griffy 🏳️🌈What fresh hell is this?
(@seaniegriff) reported
from
Camberwell, England
@ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?
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Elliot Hughes
(@ElliotJH) reported
from
Camden Town, England
@ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.
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Welshinldn
(@Welshinldn) reported
from
Walthamstow, England
@ThreeUK My phone service has been suspended even though my bill is wrong, you’ve agreed it’s wrong, I’ve contacted you 20 times over the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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JohnSavage🏴
(@johnsav75) reported
@ThreeUKSupport If you are in any doubt how useless your company is… here’s the complaint reference 33280413, every time I spoke to someone from your Call centre in India, they tried to sell me a new contract on top of the 6 I already have with you for the last 15+ years
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JORDY J 🇬🇧🇪🇺🇺🇦
(@JordyHunt7) reported
@ThreeUK Your adverts are stupid and fake, what the hell even is gravlax, it doesn’t even bloody exist!
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Sarah Ley
(@Pixie89sa) reported
@ThreeUK Could someone pls contact me? Live chat not working. Phone line cuts out. Been trying to close my account and since November and it’s been a shambles.
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J who sprays.
(@JamesFrampton11) reported
@ThreeUKSupport I’ll need to check my banking history. Approx June/july 2022. It was a sim in a dongle that I forgot to cancel but I finally did on the above dates. I’ll try to get back to you tonight.
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Luna Raiy
(@luraiiy) reported
I know it’s not your advisors faults but please I beg you to help your customers return problematic devices more easily I’ve been told 5 times I’ll receive a bag to return it, whilst confirming my address and it’s never arrived 🥲 @ThreeUK
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MichaelNsingo7
(@michael_nsingo7) reported
@ThreeUK I have unlimited data why my phone playing up for? FIX UP.
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Dave
(@Yellowbug1969) reported
@ThreeUKSupport Yeah, I don’t have access to Google play at all and I’ve certainly not registered my phone account to be able to pay for apps on the service in order to trigger the text. That’s why I thought it may have been a scam text.
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daVids FM
(@da_vids19) reported
@ThreeUK your customer service is awful, I keep getting nothing but calls when I’m at working, being harassed constantly for issues I’ve been told has been sorted. Leave me alone ffs
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SCLynne84
(@Sc848) reported
@ThreeUK I have been charged for a phone I never received and am owed over £1000 as a refund. However, you guys have essentially put my money to sleep. Call centres with barely audible staff due to background noise have told me on multiple occasions to call back. Pt. 1
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Ruth Mutch
(@phoebemonkey) reported
Sigh. The problem with having @ThreeUK 5G home internet and @SMARTYMobileUK on my phone is that when the 5G signal goes down I’m stuffed 😭 (They use the same network).