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3 (Three)

3 (Three) Outage Report in Thamesmead, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Thamesmead, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thamesmead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Thamesmead, England

The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Harringay, Enfield Town, London, Newham, Southwark, Tower Hamlets, Croydon, Hackney, Dartford, Dagenham, Romford, Islington, City of London, and Poplar.

CityProblem TypeReport Time
City of Westminster Internet 1 day ago
Harringay Internet 1 day ago
Enfield Town Phone 2 days ago
London Phone 2 days ago
Newham Total Blackout 2 days ago
Southwark Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Thamesmead, England

Latest outage, problems and issue reports in Thamesmead and nearby locations:

  • Edmund_Tallack
    Edmund Tallack (@Edmund_Tallack) reported from Camberwell, England

    @ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.

  • Ice_Speedway
    Ice.reef Ⓥ (@Ice_Speedway) reported from Stratford, England

    @ThreeUKSupport I have had a cross next to my reception all day. Trying to do work here and can't make or receive any calls. Can you please help as this is ridiculous.

  • iSoogs
    Soogs (@iSoogs) reported from Walthamstow, England

    Almost no service with @ThreeUK for the last 48 hours. All I kept being told is call back in 2 hours, the system is down. If no one can help why the hell am I waiting on hold for so long?

  • LucasJameSamuel
    Lucas James (@LucasJameSamuel) reported from Tottenham, England

    @ThreeUK paid my bill. Phone still not working. Wtf is going on

  • JamesMarsh1974
    James Marsh (@JamesMarsh1974) reported from Crayford, England

    @ThreeUKSupport I did go to the chat. Sounds like you never posted it. Amanda Lambert should look into Tech Mahindra's processes. Still no card today. A week ago Tuesday I reported this.

  • Nickjames820
    Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken

  • karlea45
    karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport how long will your site be down please

  • driscolltheque
    Anya Driscoll (@driscolltheque) reported from Islington, England

    @ThreeUKSupport help! Phone says I have full signal but my intetnet isn’t working. Tweeting this on train WiFi. Problem with the network?

  • lens_wal
    Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network

  • livinhojcs
    Chatuba (@livinhojcs) reported from Camden Town, England

    Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!

  • Spiderwebby2904
    Michael Webb (@Spiderwebby2904) reported from Romford, England

    @ThreeUK all I want to do is remove my damn name off a account that should have been removed off of 5+ years ago and is now killed my credit score but all I’m getting is the run around as soon as I get this sorted I’m cancelling all of my contracts with three it’s actually a joke

  • crabrc
    Rob Crabtree (@crabrc) reported from Poplar, England

    @ThreeUKSupport It took three days to reply to this. During that time I called numerous numbers, tried ordering online multiple times. No one could help me get a new contract. How ridiculous is that?! Clearly your systems don’t talk to one another and departments can’t transfer. Useless.

  • GJHyde_
    George Johnston (@GJHyde_) reported from Poplar, England

    @ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?

  • stevejh1973
    Steve Harrison (@stevejh1973) reported from Hackney, England

    @ThreeUK I see my poor@signal@has returned at home yet again! What is it now? More engineering work? A bird has chewed the lines? It’s ridiculous. Postcode: E9 5JH

  • Nickjames820
    Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!

  • BIGrsJ
    JMP 🇬🇧 (@BIGrsJ) reported from Eltham, England

    @ThreeUKSupport Mate I live & work in London ...... Signal is pathetic in most places. I’ve give up now, sick of being told there’s a fault, it’s my sim etc. Lads I work with on o2 & EE not having any issues at all.

  • mullinger
    Andrew Mullinger (@mullinger) reported from City of London, England

    @ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(

  • c1ormy
    Claire - with a capital C (@c1ormy) reported from Gravesend, England

    @ThreeUK so angry 😡 5 hours talking to overseas customer service and getting nowhere!!!!

  • guyarmitage
    Guy Armitage (@guyarmitage) reported from Lambeth, England

    . @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.

  • Welshinldn
    Welshinldn (@Welshinldn) reported from Walthamstow, England

    @ThreeUKSupport My phone service has been suspended even though my bill is wrong, you’ve admitted it’s wrong, I’ve contacted you twenty times in the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • capricorn_gene
    Abbeygold (@capricorn_gene) reported

    @ThreeUKSupport You could request for my number via DM if you are willing to help.

  • MonsieurValroux
    Jerome (@MonsieurValroux) reported

    @GeorgeMonbiot Same kind of issue with @ThreeUK as I was moving back to France. I did everything by the book except... confirming I still wanted to stop using the number I cancelled... The SIM card was in the boxes in a van. Threats to sue, collection company... I just blocked them all.

  • daviddlow
    David Low (@daviddlow) reported

    @sazzy @ThreeUK I’ve had a few of those in the last few weeks, in the same circumstances. Currys had by far the worst customer service I’ve ever dealt with - just at the time you need it to be straightforward.

  • TweetsWithBite
    🇪🇺🇺🇦🦇Books with Bite, MA🧙🏼‍♀️🌎🌍🌏 (@TweetsWithBite) reported

    @ThreeUKSupport I’ve since found out (from a letter from Three I received while I was abroad) that Three changed my contract plan to unlimited data/calls/text from previous plan that was unlimited data/text/200 min calls. I never requested or approved that change.

  • JordanFuller__
    Jordan (@JordanFuller__) reported

    @ThreeUKSupport I cancelled it around May time. It would've gone to my old address as I moved so I wouldn't have a clue. Cancelled it through the app and didn't take my number with me. Also said I didn't have anything left to pay and 2 months down the line have had 2 payments come out.

  • Social_Daisy
    Daisy Whitehouse (@Social_Daisy) reported

    @ThreeUKSupport This happened to me when I rang to cancel mine because I had no signal at home, told I could cancel for free and then sent a bill for £300 and the transcript of the call was all weird and didn’t cover what was discussed at all.

  • enyajaceb
    beca (@enyajaceb) reported

    @ThreeUK why is it so complicated to issue a refund? Been waiting over a monthI think it’s time to find another network #maybeishouldjustcancel #badcustomerservice

  • tin_tan_89
    Tanya Sparham (@tin_tan_89) reported

    @ThreeUKSupport I have no signal and even though you say it’s good it is so bad. After checking everything webchat advised they would allow me to cancel with no fees for both sim only contracts. From the conversation today that doesn’t seem to be happening

  • FairyElephant
    Heather (@FairyElephant) reported

    @ThreeUKSupport Thanks for the non existent help yesterday. I am now taking my case to the ombudsman. It may only be a fiver but it is my fiver and I was told I could have it back. I will never use three again and tell other people not to either.

  • Goacosmicgirl
    Liz Campbell (@Goacosmicgirl) reported

    @ThreeUK I have been trying to leave you since last Thursday but your app is down and your chat is not working I have requested a PAC code but I would like my £10 back for this month!! 😬