3 (Three) Outage Report in Thamesmead, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Thamesmead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thamesmead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thamesmead, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Islington, City of London, Newham, Harringay, Hackney, City of Westminster, Camden Town, Southwark, Croydon, Gravesend, Waltham Forest, Poplar, Tower Hamlets and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Thamesmead, England
Latest outage, problems and issue reports in Thamesmead and nearby locations:
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport Hi Chris, I spoke to Sana on live chat who has checked all this for me and noted congestion at E10 7NE with improvements being made by 4/10. However I’ve gone almost 2 years with this issue and am not willing to pay any more money
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Adam Dack
(@tomtilly28) reported
from
Stratford, England
@ThreeUK the mobile internet at Stratford bus station is shocking shows 4g available but u can’t get any internet at all #poor
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
Definitely changing from @ThreeUK when my contract ends. My 4G barely ever works on my bus to work despite having full signal. I complain to them and they’re like “oh you could upgrade early and maybe that will give you better service” like ???
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Vice Direct
(@ViceDirect) reported
from
City of London, England
@ThreeUK I can't get into my online account, can't reset the password because your servers don't work and can't contact anyone to sort this issue, I say **** ALL THIS COVID 19 SOCIAL DISTANCING AND GET WORKERS BACK INTO THIER OFFICES
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Ben Mason
(@bbmason) reported
from
Stone, England
@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport I accepted the credit but no idea if that closed the complaint or not
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@ThreeUK why I have yet again got no data arrived despite it clearly stating 4g your service is getting worse and worse. Will I be getting compensated for the disruption
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport Yes I believe so. Ref 29475125. They offered 50% off early upgrade but I declined. And they applied a £35 credit to my account, which is better than nothing but doesn’t make up for 2 years of intermittent service
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Tom
(@thomasjmahoney1) reported
from
Camberwell, England
@ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks
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Terence Mills
(@TerryMillsMD) reported
from
Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@three_broadband @ThreeUK Is it fair to say that once it does, I’ll get exactly the same speeds as I get today? I’m just so confused by this approach, why not just keep things as they are? Totally perplexing from a customer perspective.
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
Congratulations to @ThreeUK @ThreeUKSupport! @ScottishPower has achieved the impossible and knocked you off the no1 spot as the worst, most inept company I have had the misfortune to encounter in my 46 years of being alive!#scottishpower #terriblecompanies #badbusinesses
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James Nicholson
(@JamesNi62281680) reported
from
Poplar, England
@ThreeUK @Three_Is_Broken your London coverage is shocking, how many times do we have to complain? I’m not replacing my SIM card and I’m not getting another new phone!! Just bloody fix it 🤬
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Anya Driscoll
(@driscolltheque) reported
from
Islington, England
@ThreeUKSupport help! Phone says I have full signal but my intetnet isn’t working. Tweeting this on train WiFi. Problem with the network?
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@three_broadband Are you guys shutting down? I’ve been told my Broadband will cease in October and to move over to @ThreeUK. Will I get the same 5G speeds?
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Paul
(@pauljamestailor) reported
from
Ilford, England
@ThreeUKSupport It's been this bad since I joined 2+ years ago, had many talks with your team. You usually say it's congestion or a mast is being fixed (excuses/lies). I'd leave but I can't find an alternative. It's just poor service that a London postcode is not able to get a steady 4G signal
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Claire - with a capital C
(@c1ormy) reported
from
Gravesend, England
@ThreeUK so angry 😡 5 hours talking to overseas customer service and getting nowhere!!!!
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Tasos Pasos
(@TasosPasos) reported
@ThreeUKSupport of course is not good. And I am sure that either it happened intentionally or there is a problem after 20 minutes because I call again and this happened again. I was calling to cancel an upgrade. Now I will cancel the whole contract not just the upgrade!!!
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Iain Brodie
(@Iainb4816) reported
@ThreeUKSupport Well this is not we were told yesterday. We were told there was network issues throughout the UK. Why are staff at ThreeUK peddling these lies to customers then? Anyway, still no internet in the NW11 8EN., so get this sorted as there is an issue!
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Michael McKenzie
(@MetalGearMick32) reported
@ThreeUKSupport Hi, Your Web chat says it's unavailable, has done since yesterday. I've phoned the support line 2-3 times now and I'm struggling to get a solution. Nearly 2 weeks now I've not had mobile Internet 🤷
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sam clifford
(@clifford_sam) reported
@AffordableMob showed your £38 deal for iPhone 12 mini to a mate, he was impressed. So was I, so I asked @ThreeUK for that deal... guess what, they can’t do it first existing customers... am I missing something here??? Customer loyalty out the window...
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⚫ Ruth
(@HappyHatsCrafts) reported
@ThreeUK @ThreeUKSupport I've been waiting over 24 hours for a sim to be activated. spoke to someone on live chat 3 hours ago who promised I'd be able to use it in 2 hours,it's still not working. I put my old sim in my new phone & it says number unknown. What I am supposed to do
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Becca
(@legit_becca) reported
@ThreeUKSupport Ok well as soon as my new sim arrives, I will use it to cancel my contract and go somewhere else. There is no way I want a phone where a hacker has been all in it and hacking my bank and PayPal. Good to know you don't care about customers privacy and details
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Fintan Stack
(@SayingNothing) reported
@ThreeUKSupport @ThreeUK I'm having a sustained nightmare with current service. Are you able to provide a social media chat reference please
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Emma 🖤
(@EEMA_BEE1) reported
@ThreeUK hi, ive never ordered from you before but preordered the S21+ on contract from you but I'm not sure if its accepted or i need to wait on a separate email letting me know its accepted..can someone advise me please.
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bev
(@bev28542155) reported
@ThreeUK no service on my phone in SO31 area??
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Neil
(@celtic_ape83) reported
@ThreeUKSupport Hey any chance I could get some info on my account? Was meant to receive my upgrade handset yesterday. DPD say they don't have my details on file so they haven't received anything. Need to know whether there is a problem.