3 (Three) Outage Report in Thamesmead, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Thamesmead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thamesmead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (20%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thamesmead, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Hackney, Southwark, City of Westminster, Croydon, City of London, Enfield Town, Islington, Newham, Harringay, Camden Town, Gravesend, Waltham Forest, Poplar and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Thamesmead, England
Latest outage, problems and issue reports in Thamesmead and nearby locations:
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Sorry, but you're not being very helpful. It's quite straight forward. I'll say it again. I selected the £10 a month option but I've been put on a £15 a month plan. It's unacceptable. Can I just cancel the contract and I'll just go with somebody else.
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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GerryC
(@gerryn19) reported
from
Islington, England
@ThreeUK you really do need to sort your customer service. 2 days & 2 hrs 11 mins & speaking to 7 different ppl later I don’t have a resolution. Why won’t you match my new BB deal to that of my friends, £17 5G 24 months? I’m trying to add an additional contract #3isrubbidh
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
Yet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles
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Suren Perera
(@darthteddy) reported
from
Hackney, England
@ThreeUKSupport All good. Managed to get help on chat.
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Bears Travel Coffee
(@BearsTravel) reported
from
Ilford, England
@ThreeUKSupport 3.2mgps when you have informed me our home-fi issues have been resolved Not true service is useless as is the product, it is not fit for purpose Now instead of enjoying cycling on Eurosport I will be wasting more time on the phone to your tech department
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tk.
(@TinuErin) reported
from
Eltham, England
@ThreeUK just here to tell you that you’re the worst thing since ikokore
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport charged £15. Can you please help me get this resolved. I still have the email. And have sent proof but no one has got back to me. Thank you. 2/2
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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许北方xubeifang
(@xubeifang) reported
from
Walthamstow, England
@ThreeUK Why do 3G companies always have a network?
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许北方xubeifang
(@xubeifang) reported
from
Walthamstow, England
@ThreeUK I don't understand why the third is always not or broken.
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James Guiness
(@james1980uk) reported
from
Tottenham, England
@ThreeUKSupport I can't seem to login on the app as it says my password is incorrect and when I try resetting my password I never get the email to reset.
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Kent Le
(@kentausuk) reported
from
Poplar, England
@ThreeUKSupport just joined Three contract and switched my old number from Vodafone which should have taken place yesterday! Today I checked it hasn’t happened yet - call Customer Service no one answer!!! What happened? I gave you the PAC code!
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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M I K E Y
(@lostmikeys) reported
from
Ilford, England
@ThreeUKSupport Hey guys. How do I make a formal complaint re: Michelle in your Scottish call centre, who just called me a liar and to “speak to my bank instead” after YOU have overcharged me? Is it true that you “don’t do refunds”? I would like MY money back. Thank you.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Vasey
(@vasey_stephen) reported
@ThreeUKSupport Is there any further update as your site still shows there's is an issue with this postcode.
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Gareth
(@RealGarethEvans) reported
@ThreeUKSupport Sure, it's SE15 5TL, Hauwei B535 and a Samsung M31. Your status checker has said "We’re fixing an issue with our network in this area" all day. 4G speed is about 0.03Mb/s, and I can't send texts out.
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Morgan Evetts
(@morqon) reported
@ThreeUKSupport I’ve been getting one bar of signal and a *very* slow connection outdoors near King’s Cross in London (Granary Square, N1C 4BH) For a week, on two different iPhones Your map says good coverage. Any idea why?
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RoRo B
(@rozalka27) reported
@ThreeUKSupport Very bad 4G service in London N17 are, has been since Dec 2020, numerous calls to customer service and change of the SIM not resolving the issue. Just been advised by Three Customer service to move to another provider! Shocking!
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Arthur Clune
(@fatrat) reported
@ThreeUKSupport any plans to support cellular Apple Watches on 3?
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Danny J
(@BalheadDan) reported
@ThreeUKSupport @ThreeUK is anyone on your customer service or fraud teams based on the UK? I'm tired of being asked questions that don't make any sense. I'd prefer to talk to someone in the UK that can think for themselves, especially when it comes to fraud on my account.
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Burgerboy777
(@Burgerboy777) reported
@ThreeUKSupport no signal in Westgate on Sea, 2nd day in a row
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Lovejit Bhatia
(@LovejitBhatia) reported
@ThreeUKSupport Called the fraud team and was informed that as they were not able to call me on the number provided they cancel the order. Also, inform the number I gave is not in use even though I was calling them from the same number. No communication via email.
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Lynne Mew
(@lynnekeldaz) reported
Anybody thinking of taking a internet contract with 3Three in the lewisham area, my advise DON’T! It’s crap! @ThreeUK
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Morgan Evetts
(@morqon) reported
@ThreeUKSupport I’ve only been there since the 9th. And yes, my girlfriend is also a customer, same thing with her new iPhone 12 (one bar of 5G at best, below 1Mbps download on 4G)