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3 (Three)

3 (Three) outages and service status in Thamesmead, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Thamesmead, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received May 15, 5:49 PM GMT+1.
  • 46% Internet (46%)
  • 15% E-mail (15%)
  • 15% Total Blackout (15%)
  • 15% Phone (15%)
  • 8% Wi-fi (8%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Thamesmead, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thamesmead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thamesmead, England

The most recent 3 (Three) outage reports came from the following cities: Hackney, Dagenham, Waltham Forest, Poplar, Southwark, City of London, Ilford, Newham, Tower Hamlets, Dartford, and Romford.

CityProblem TypeReport Time
Hackney Internet 1 day ago
Dagenham Total Blackout 1 day ago
Waltham Forest Internet 1 day ago
Poplar Phone 2 days ago
Southwark Wi-fi 6 days ago
City of London Internet 7 days ago

Nearby cities with recent reports

Hackney

1 recent signals

1 day ago
Dagenham

1 recent signals

1 day ago
Waltham Forest

1 recent signals

1 day ago
Poplar

1 recent signals

2 days ago
Southwark

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Thamesmead, England

Latest outage, problems and issue reports in Thamesmead and nearby locations:

  • BedTaker
    Deano (@BedTaker) reported from Dartford, England

    Hey, @ThreeUK, your 4G signal in this area is ******* ****! Maybe try doing something about it, yeah?

  • caracasflat
    Caracasflat (@caracasflat) reported from Bromley, England

    Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks

  • JRJUK
    JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport can't seem to log into the 3 app or onto the MyThree section of the website. Yet again you've turned on content controls on my account and I can't even fix it this time...

  • stormhasgone
    Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    @ThreeUKSupport I accepted the credit but no idea if that closed the complaint or not

  • snkhan
    Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @three_broadband @ThreeUK Is it fair to say that once it does, I’ll get exactly the same speeds as I get today? I’m just so confused by this approach, why not just keep things as they are? Totally perplexing from a customer perspective.

  • ViceDirect
    Vice Direct (@ViceDirect) reported from City of London, England

    @ThreeUK I can't get into my online account, can't reset the password because your servers don't work and can't contact anyone to sort this issue, I say **** ALL THIS COVID 19 SOCIAL DISTANCING AND GET WORKERS BACK INTO THIER OFFICES

  • Phonemast
    📶PhoneMast (@Phonemast) reported from Crayford, England

    Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find

  • IAmYemisi
    Yémisi (@IAmYemisi) reported from Bromley, England

    @ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue

  • stormhasgone
    Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    @ThreeUKSupport Hi Chris, I spoke to Sana on live chat who has checked all this for me and noted congestion at E10 7NE with improvements being made by 4/10. However I’ve gone almost 2 years with this issue and am not willing to pay any more money

  • NessaRM
    Manesha (@NessaRM) reported from Eltham, England

    @ThreeUKSupport I’ve been on hold for over 2hours explained the problem to 4 different people to only have the phone constantly cut off

  • lostmikeys
    M I K E Y (@lostmikeys) reported from Ilford, England

    @ThreeUKSupport Hey guys. How do I make a formal complaint re: Michelle in your Scottish call centre, who just called me a liar and to “speak to my bank instead” after YOU have overcharged me? Is it true that you “don’t do refunds”? I would like MY money back. Thank you.

  • rarerafs
    𝒜𝑀𝐼𝐿𝐿𝐼 (@rarerafs) reported from Eltham, England

    The audacity of these guys that handles @ThreeUK customer service call centres irks me. Talk over you like they’re the one making the payment for you, ridiculous company and service. Utmost disregard of customer value and retention.

  • chrissydarling
    Chrissy Darling (@chrissydarling) reported from Hackney, England

    @ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!

  • ModupeOlotu
    Coffee bean ☕️ (@ModupeOlotu) reported from Stratford, England

    @ThreeUK How am I still getting charged after cancelling my contract with you? This is just pathetic , one of the reasons I left in the first place, getting charged extra for no reason. Please kindly issue my refund

  • granty3333
    Grant Nichols (@granty3333) reported from City of London, England

    @ThreeUK problems in central London with service ?? What’s happening??

  • momayet
    Mo Mayet (@momayet) reported from Walthamstow, England

    @ThreeUK been with you 4 years on top unlimited package, hours on the phone with supposed “customer service” team, useless people and now will move my contract elsewhere

  • jackson21348376
    jackson (@jackson21348376) reported from Bromley, England

    @ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.

  • mullinger
    Andrew Mullinger (@mullinger) reported from City of London, England

    @ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(

  • darthteddy
    Suren Perera (@darthteddy) reported from Hackney, England

    @ThreeUKSupport All good. Managed to get help on chat.

  • Jamiecpfc
    Jamie (@Jamiecpfc) reported from Sutton at Hone, England

    @ThreeUK your service and customer service team are a disgrace. Never known such a poor service.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • NoveNight
    NN (@NoveNight) reported

    @ThreeUK is an absolute joke. They cancelled my phone plan with no warning and won't even let me lodge a formal complaint. Are there any authorities in the UK where I can escalate my complaint?

  • MarkChappe93649
    Mark Chappell (@MarkChappe93649) reported

    @ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom

  • Unlucky_Dude2
    A-I (@Unlucky_Dude2) reported

    @ThreeUK i have been getting charged by applepay. I have never used applepay and 5 trasactions totalling around £84 in space of 10 mins. I dont own an iphone and have no transactions showing up on my google pay acc on my android phone. What scam is this?

  • petermidgley
    Peter Midgley ☀️ (@petermidgley) reported

    @ThreeUKSupport Internet seems to be down in the SL99DH area. Thanks.

  • Hannah_Penn
    Hannah Penn (@Hannah_Penn) reported

    @threeuk Your customer service is an absolute disgrace. Mis-sold a 24m SIM-only contract, assured me twice it was cancelled (once after 2 hours on the phone), cases all closed. Now you’ve reinstated it AGAIN, and sent a bill. This is appalling. I will NOT be paying. Sort it out.

  • AliceBurke98
    Alice Burke (@AliceBurke98) reported

    @ThreeUK I need help with a sim and roaming issue. Your online chat it repetitive and not solving the issue

  • macalvert2
    macalvert (@macalvert2) reported

    @ThreeUK need help to register a number for a MBb sim? Any help please

  • tommycraigcsc
    Tommy Craig CSC (@tommycraigcsc) reported

    @ThreeUK an absolute joke of a customer services no use to anyone.

  • not_airspeed
    airspeed 🇬🇧 🇺🇦 (@not_airspeed) reported

    @_TeknoViking_ @ThreeUK I was worried! But happy now! I live in an awkward place with bad street access for traditional, its a faff, and the cheapest plan is like £25pm for 100Mbps

  • Jonesy3937
    andrew (@Jonesy3937) reported

    @ThreeUKSupport are there any problems in the Newport area? My daughter's I phone isn't connecting