3 (Three) outages and service status in Thamesmead, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Thamesmead, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jul 11, 3:30 PM GMT+1.
- Internet (67%)
- E-mail (14%)
- Wi-fi (14%)
- Total Blackout (5%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Thamesmead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thamesmead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at 3 (Three)
3 (Three) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thamesmead, England
The most recent 3 (Three) outage reports came from the following cities: Hackney, Newham, Southwark, Poplar, City of London, Woodford Green, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Wi-fi | 4 days ago |
|
Hackney
|
Internet | 4 days ago |
|
Hackney
|
Internet | 6 days ago |
|
Newham
|
Total Blackout | 7 days ago |
|
Newham
|
7 days ago | |
|
Hackney
|
Internet | 9 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Thamesmead, England
Latest outage, problems and issue reports in Thamesmead and nearby locations:
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Imran Maqbool (@i_maq) reported from Hackney, England@ThreeUKSupport I need to hear what form of compensation will be available to me before I leave for a functioning network. @Three_Is_Broken
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Sarah Martin (@sarahMwasHudson) reported from Bromley, England@ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent
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Darren Woods (@spinneywoods) reported from Poplar, England@ThreeUK FFS why is your service so bad standing by Tower of London and cannot access any data
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Umesh Kumar (@Mesh_Kumar) reported from Newham, EnglandDefinitely did not get one of these @GOVUK official alerts on my phone! Apparently it was the same for many @ThreeUK network users! Oh well! #emergencyalertfail
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Georgina (@grumbelow) reported from Sutton at Hone, England@ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!
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Grant Nichols (@granty3333) reported from City of London, EnglandHow on earth now is there no service at London Blackfriars !! What on earth is going with your awful network??? Spend some bloody money and fix it @ThreeUK #Three
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Dennis De Souza (@desouzadennis1) reported from Ilford, England@ThreeUKSupport It’s the same, and why would I use 3G when I’m paying for a service of 4G? Your network keeps fluctuating like massing breeze on and off. I never had this issue with @LycamobileUK. When you call ctc, they ask for post code and everything shows good coverage.But come n see urself
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Steve Harrison (@stevejh1973) reported from Hackney, England@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.
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Caracasflat (@caracasflat) reported from Bromley, England@ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.
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Deano (@BedTaker) reported from Dartford, EnglandHey, @ThreeUK, your 4G signal in this area is ******* ****! Maybe try doing something about it, yeah?
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Dennis De Souza (@desouzadennis1) reported from Ilford, England@ThreeUK pathetic store customer service at Ilford Exchange Mall store, I was told to port in to your network leaving Lyca I order to get a phone contract, was switched to sin contract and was told to visit you after 5 months of payments and now they say wait for another one year
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Bears Travel Coffee (@BearsTravel) reported from Ilford, England@ThreeUKSupport 3.2mgps when you have informed me our home-fi issues have been resolved Not true service is useless as is the product, it is not fit for purpose Now instead of enjoying cycling on Eurosport I will be wasting more time on the phone to your tech department
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Gareth Williams (@Greenelk) reported from Stratford, EnglandHey @ThreeUK how is it that when you get to Stratford in London, where there is a major railway terminal, a large sports and events stadium, hotels and a big shopping centre there is never any service from your network? @LouisPWilliams @archiewilliams_
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Imran Maqbool (@i_maq) reported from Hackney, EnglandI've been offered £5 off my phone bill to stay even though I've paid over £1,000 to @ThreeUK over the last 4 years for a barely functioning service being lied to that they'll fix the area faults...
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Tall Steve TV (@TallSteveTV1) reported from Stratford, England@ThreeUKSupport Hey @ThreeUKSupport , can you acknowledge there is a 3G/4g capacity issue at Stratford? Says I have 4g but simply doesn’t work, yet fine away from Stratford. Fortunately @virginmedia tfl WiFi saves a 1hr wait this afternoon.
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Sajid Nawaz Khan (@snkhan) reported from City of London, England@three_broadband @ThreeUK Is it fair to say that once it does, I’ll get exactly the same speeds as I get today? I’m just so confused by this approach, why not just keep things as they are? Totally perplexing from a customer perspective.
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Susan Elizabeth (@JetsetSusan) reported from Hackney, England@ThreeUKSupport Ever since 5G, I’m not getting cell phone service in my apartment. Is this normal?
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Daniel Ross (@duffbeer3107) reported from Romford, EnglandIt’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch
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Marsha Brown (@MarshaLeytonia) reported from Walthamstow, England@ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?
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Caracasflat (@caracasflat) reported from Bromley, EnglandThis is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ailsa (@Ailsa56202286) reportedHas anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??
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Jim D (@jnides8) reportedFirst world problems but @ThreeUK changing their £1 coffee deal has lost them a customer. I could just about put up with the ****** coverage in return but there's no incentive to stay now.
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「Fictitious Person」🏴☠️ (@Good_Bye_Earth) reported@ThreeUK Hi, please can you provide a email address to make a formal complaint. I have tried your phone numbers and get cut off. I have tried click the chat now button and doesn't work. Please provide an email address please
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Tony Gee (@tonygee1) reported@ThreeUKSupport why is signal so poor on the 3 network, across multiple devices and numerous locations. It’s getting beyond the joke.
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LovinTruth (@LuvSeekinTruth) reported@ThreeUKSupport What kind of provider has online chat and the chat agent ends the conversation because they can't deal with the problem and then makes sure the transcript is blank? Three guesses?
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Ashlar1 (@crb22462) reported@ThreeUK complaining on CS I NEED to cancel my son's contract THAT I AM the account holder off.But you can't seem to allow me access with your ridiculous security The phone is OFF so I won't get the TEXT if I call him and ask for the email code I have to end the call.🤬🤬🤬
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delwyn hawkins (@desmoderby) reported@ThreeUK Really pi**ed today. Buy European roaming as an extension to our contact with you. Approaching Verona no signal for 90min which meant no navigation around 2 serious accidents. Fortunately we have driven to where we were going in Verona before. Nowhere good enough.
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Jonathan 🇺🇦 (@GayToryJon) reportedHow odd, whenever I get one of these calls claiming to be from @ThreeUKSupport and I tell them I’m 3 staff (I’m not) so if they tell me their name and staff code so I can locate them in the company directory they always hang up. Almost as if they weren’t really from 3….
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Whisperity (@whisperity) reported@IMAC2 @robj3d3 @ThreeUK Check if your provider supports VoWiFi, and enable it for your number if you haven't already. Go into airplane mode. Enable VoWiFi, and connect to a WiFi network. Wait a few minutes for your phone to authenticate over the Internet into your home company's core network.
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janice hughes (@jandh65) reported@ThreeUK How do you make a complaint? Little to no internet/phone service at home for 18 months. Chat is useless. Stores are no help! Sent a letter to the complaints team they write back telling you to go on the usless chat!! Appalling customer service.