3 (Three) Outage Report in Thamesmead, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Thamesmead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thamesmead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thamesmead, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Newham, London, Barking, Hackney, Islington, Enfield Town, Dagenham, City of London, Waltham Forest, Croydon, City of Westminster, Southwark, Swanscombe, Woolwich and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Barking |
Internet | |
| London |
Phone | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Thamesmead, England
Latest outage, problems and issue reports in Thamesmead and nearby locations:
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Dennis De Souza
(@desouzadennis1) reported
from
Ilford, England
@ThreeUK your network is pathetic and horrible, in a place like Stratford Westfield I don’t get proper reception, just a rip off you guys are. I was made to leave lyca and coke to you by your cc at the store and now that person is just disappeared from the store. Not helpful
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Jenny Chu
(@Jenny_Chu_) reported
from
Islington, England
@ThreeUKSupport 5g service out for 48 hours and counting in EC1 when will this get fixed? This is unacceptable, I’ve never had an outage this long before. Will you be crediting my account for the disruption?
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport whenever I phone three they do not help. Taking my money all the time
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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Jason Bootle
(@mrbootle) reported
from
Lambeth, England
@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?
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Josh Hepple
(@JoshuaHepple) reported
from
Lambeth, England
@ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport I am having to pay extortionate direct debit which I can’t afford and no one is helping me. Three is the worst company
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport Well, supportive Mark. It may be too late. I may forever be the pigeon girl with one arm and a slapped face. As if dating life isn’t hard enough. On the plus side. Turns out arm tartare works a treat with hot sauce. Who knew?
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUKSupport hi, my mobile number hasn’t transferred to my mew phone. No help int he phone customers support. Now one week over due for the switch and paying three for a service I can use
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Dennis De Souza
(@desouzadennis1) reported
from
Ilford, England
@ThreeUK pathetic store customer service at Ilford Exchange Mall store, I was told to port in to your network leaving Lyca I order to get a phone contract, was switched to sin contract and was told to visit you after 5 months of payments and now they say wait for another one year
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محمد عمر أحمد عرمان
(@Moham688) reported
from
Islington, England
@ArgosHelpers @Argos_Online Dear Sir or madam This is ridiculous disgusting Shamed by Argos I'm trying to to speack to one of the customer service over the phone holding time over 25 minutes to speack to customer service. My provider @ThreeUK will charge me trouble the price
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUK your live chat service makes want to chew my own arm off and slap myself with it. A carrier pigeon would prove far more entertaining and fruitful. Meh.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kai Lam
(@Badger_Goddess) reported
@ThreeUKSupport I really want to know how you’re going to get me to connected to whoever I can air my grievances to about your subpar service and this absolutely miserable experience I’ve had with trying to get my initial complaint resolved since you want to keep disconnecting me
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Kai Lam
(@Badger_Goddess) reported
@ThreeUKSupport YOU KEEP telling me to do this like this helps anything? Do you think I cannot read or is it yourself that lacks reading comprehension? Are you going to address the fact I keep getting dropped from Live Chats and calls with your customer service?
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Spider Pig
(@aussie_bhoy) reported
@ThreeUKSupport Had the same number since joining from another network but for personal reasons would like to consider changing.
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Kai Lam
(@Badger_Goddess) reported
@ThreeUKSupport Ok, so now I don’t actually have a valid photo ID. How are you going to resolve this? I need my initial complaint to be addressed. Are you saying it cannot be addressed until I formally change my details?
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Kai Lam
(@Badger_Goddess) reported
Why is it acceptable to put the responsibility on a customer to correct an error made on their part? @ThreeUK @ThreeUKSupport keep repeating the same statement like I can’t comprehend what they’re trying to tell me about why they couldn’t grant access to my account.
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Kai Lam
(@Badger_Goddess) reported
@ThreeUK @ThreeUKSupport You keep apologising for my inconvenience like it means something to me. It doesn’t. It doesn’t change the fact you’ve wasted my time. It doesn’t change the fact that I’ve been inconvenienced and none of the issues have been resolved.
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Kai Lam
(@Badger_Goddess) reported
@ThreeUKSupport So no, I will NOT be expending any more energy in contacting whatever department you want to fob me off to now. You can put in some effort and decency and actually try and resolve this issue by contacting me.
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Kai Lam
(@Badger_Goddess) reported
My day has consisted of trying to resolve an issue with @ThreeUK @ThreeUKSupport and then being told that they couldn’t access my account because they misspelled my name then to add insult to injury, they keep disconnecting me from their Live Chats.
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Helder
(@Helder1994_LDN) reported
@ThreeUK i can never load a simple webpage using the network it is actually unbelievable focus on fixing 4g instead of boasting about 5g plans shockingly bad service consistently poor
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Jill161🤟
(@Jill_161) reported
@Emzamara Think I need to calm down first haha. Just being messed about by @ThreeUK