3 (Three) Outage in East Ham, Greater London, England

It’s a bit rubbish the @ThreeUK Home Signal is only 3G so to use it have to turn phone to 3G only so it won’t won’t roam on to 4G macro cell. Guess useful if local network outage

@ThreeUKSupport Done — by the way your Three Chat service said that the Network Checker is for mobile only, and doesn’t include Three Home Broadband.

@ThreeUKSupport That you’ll get back to me and you never do. I’ve received another letter saying I owe you money for a service I don’t have. I have two phone contracts with you as well. I’ve been complaining about the signal for months and been ignored as have loads of

@ThreeUKSupport unable to access certain websites and Google store. But apps are working . Help

@DjSimonmatthews @Goose1167 @SMARTYMobileUK Can only be a good thing, @ThreeUK's customer service is Sh1te. I have first hand experience. Twice.

@ThreeUK @ThreeUKSupport Still not getting back to me about my Huawei E5573bs which I couldn’t collect due to lockdown but still manage to send threatening emails for non payment for a service I don’t even have. Joke company.

@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔

@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.

@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.

Couldn’t agree more! @ThreeUK seem to play tricks to bend the rules & get away with it all. Constant bad signal, lack of customer service & communication, lying about reductions! I’ll be leaving at the end of my contract @ThreeUKSupport

I think @joelycett should get onto the abysmal customer service from @ThreeUK only way to communicate with them is through they’re online chat, which either have no operators or cut you off. I’ve seen on Twitter Someone has asked for a compalint email address and @ThreeUKSupport

@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account

@ThreeUKSupport Anyway I’ve closed down my account with @ThreeUK now and I regret the day I even considered joining them!

@ThreeUKSupport Further more the ability to make contact with you has been a joke! But when you want to make contact with me demanding money, there’s no stopping you! I can’t even check my outstanding account balance through your phone number never mind speak to someone!

@ThreeUKSupport I would bet my life on it that you can’t help! This has been ongoing for over 2 months! There was a ridiculous charge on my iPad sim only data. I know for a fact that it was wrong but your people are insisting it was correct! I have to pay!

I’m still lost for words at how pathetic @ThreeUK @ThreeUKSupport are! Not only do they over charge you and refuse to admit error, their customer service in just nonexistent! #three #mobilephone #phonecompanies

@ThreeUK I am very unhappy with the three network the coverage/signal in E17 8SN is so bad on both 3&4G the hope for 5G is year’s away for faster data

@ThreeUK I think this is absolutely disgusting customer service, not only have you not gone through with your resolution to my complaint, you’ve cut me off in dealing with it ..... oh the poor signal coverage is still a huge daily problem

@ThreeUK you’re taking the biscuit now with my signal. You said months ago it would be sorted. I’ve now been stuck in the one area with the worst service I’ve ever had! Really bad form.

Dear @ThreeUK I complained about the poor signal coverage and was given one month free and then a £5 a month reduction for the remaining months of my contract. However my bill came out today and there has been no such reduction. Please can someone rectify this.

@Heavener_67 @ThreeUK I hope you got it sorted, still no signal here :(

@Leelamou @ThreeUKSupport I wouldn’t count on it working, service has been down since yesterday

@ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.

@ThreeUK hi there’s no functional WiFi signal again in my #Heybridge area AGAIN. It is impossible to access the school work for #HeybridgePrimary school. Your company cannot even find my road let alone are contactable. Poverty in education right here

@ThreeUK I really need to speak to someone about my phone plan but it seems absolutely impossible to get any one to one support. The live chat function is down on your app so how can I resolve my issue. So disappointed with my service over the past two months

@_tashanaaax @ThreeUK I’ve tagged @Ofcom into my tweets as @ThreeUK service we PAY for is non existing.

@Ofcom can you please check into @ThreeUK as their service is non existing. They send out bill for upgrade phone that never arrived and no customer service is available

Hey @ThreeUKSupport why has your app been down the last 2 nights & I cannot get in to check my allowance of my charges & 4g has been really poor when out & about & I am paying for unlimited data with your guys. 😡

@susanfrew2 @ThreeUK I’m having the same problem! Promised twice and hasn’t happened. I’m shielding and no one can call me!!

@simlew86 @Three_Is_Broken @ThreeUK Same here 4 months later still crap.