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3 (Three)

3 (Three) outages and service status in Lewisham, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Lewisham, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 14, 12:59 PM GMT+1.
  • 54% Internet (54%)
  • 23% Wi-fi (23%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 8% Phone (8%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at 3 (Three)

3 (Three) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lewisham, England

The most recent 3 (Three) outage reports came from the following cities: Poplar, Southwark, City of London, City of Westminster, Newham, and Tower Hamlets.

CityProblem TypeReport Time
Poplar Phone 4 days ago
Southwark Wi-fi 8 days ago
City of London Internet 9 days ago
City of Westminster Internet 9 days ago
City of Westminster Internet 10 days ago
City of London E-mail 11 days ago

Nearby cities with recent reports

Poplar

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • caracasflat
    Caracasflat (@caracasflat) reported from Bromley, England

    Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks

  • karlea45
    karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport how long will your site be down please

  • seaniegriff
    Griffy 🏳️‍🌈What fresh hell is this? (@seaniegriff) reported from Camberwell, England

    @ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?

  • lens_wal
    Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    @ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service

  • Nesbitt14
    Nesbitt (@Nesbitt14) reported from Bromley, England

    @ThreeUKSupport what's going on with the network?

  • Brunts1980
    Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • AndrewRPines
    Andrew Pines (@AndrewRPines) reported from Camberwell, England

    Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g

  • Aristifabi
    🕯️Fa Aristiguieta #HumanLivesMatter 🕊️ (@Aristifabi) reported from Poplar, England

    Don't want to cause dismissal. All deserve a second chance. I think @ThreeUK could help Cara with training, care for the public & taking her to workshops where she is taught to treat people in a kind, respectful way Your clients would nt have to go through this horrible situation

  • CIPerrin
    Chris Perrin (@CIPerrin) reported from Camberwell, England

    @SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??

  • GJHyde_
    George Johnston (@GJHyde_) reported from Poplar, England

    @ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?

  • NessaRM
    Manesha (@NessaRM) reported from Eltham, England

    @ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.

  • BIGrsJ
    JMP 🇬🇧 (@BIGrsJ) reported from Eltham, England

    @ThreeUKSupport Mate I live & work in London ...... Signal is pathetic in most places. I’ve give up now, sick of being told there’s a fault, it’s my sim etc. Lads I work with on o2 & EE not having any issues at all.

  • karlea45
    karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport whenever I phone three they do not help. Taking my money all the time

  • PanxoSmart
    PanxoSmart (@PanxoSmart) reported from Camberwell, England

    @ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!

  • TheSiward
    Benoit Berthe Siward (@TheSiward) reported from Lambeth, England

    @ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!

  • guyarmitage
    Guy Armitage (@guyarmitage) reported from Lambeth, England

    . @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.

  • snkhan
    Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @ThreeUKSupport Done — by the way your Three Chat service said that the Network Checker is for mobile only, and doesn’t include Three Home Broadband.

  • elliotblueboys
    Elliot Brough (@elliotblueboys) reported from Camberwell, England

    @ThreeUK why could myself and my wife not use our phones last night at the London fireworks, no service wotsoever, even had a message saying your service provider has temporarily turned off your service!!!! Couldn't wish our family and friends happy New Year!!!! Disgusted

  • WalterDalySmit1
    Walter Daly-Smith (@WalterDalySmit1) reported from Camberwell, England

    Still waiting for @ThreeUK to produce an E Sim so I can use my Apple Watch that I bought in may 2021. Avoid three network they are ****

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @ThreeUKSupport Everyone seems to have issues whatever network they are on (I presume so but I’ve not asked everyone what network they are on). It’s the only downside of where I work. Its just very annoying not being able to use my phone on my breaks.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MissMoody79
    HMoody (@MissMoody79) reported

    @ThreeUK Your network gives no coverage, your customer service number gives no service, your app is mediocre, so what are customers paying for exactly?? #poorcustomerservice

  • Fifibabybear
    Fiona Bell (@Fifibabybear) reported

    @ThreeUKSupport do me a favour please. When you cold call someone and they politely tell you they are not with 3 and to stop calling and delete their number, don’t just abruptly and ignorantly hang up ….. just to call them back and harass them again a few days later.

  • MarkandRoger
    Mark and Roger (@MarkandRoger) reported

    @ThreeUK I have been with Three for many years but despite paying for a mobile service I can use abroad in my holiday home they have pulled this facility away with almost no notice. I understand and adhere to a fair use policy but feel I was mis-sold a product. Unfair!

  • Jonhilton77
    Jon Hilton (@Jonhilton77) reported

    @ThreeUKSupport 3.5 hours, 8 people later, 3 disconnected chats all to add another SIM and smartwatch plan to my current contact. Terrible experience and all just to give you some more business. End of this contract and I’ll be gone after 16yrs.

  • Tommyfreakintee
    Tom Gammon (@Tommyfreakintee) reported

    @ThreeUKSupport having a terrible experience with your live chat. Being given conflicting advice and really need some support to get something resolved. Help!?

  • jeanniecass
    Jean Cassidy (@jeanniecass) reported

    @ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!

  • mjb8028
    Mark Bush (@mjb8028) reported

    @ThreeUK issue with new phone order and not getting anywhere with the live chat. Was ordered earlier in the week with the “Saturday All Day” extra charge however it turns out it was apparently attempted delivery on Thursday and Friday this week. You aren’t taking any

  • stevejh1973
    Steve Harrison (@stevejh1973) reported

    @ThreeUK even after the merging with Vodafone my actual phone signal remains at one bar at home (E9). And, for some reason, my WiFi calling hardly works too. It is not my phone as I have always had this problem. Basically it is impossible for me to actually make calls at home!

  • rizwanalihaidr
    Rizwan Ali (@rizwanalihaidr) reported

    @ThreeUKSupport and I’ve now been told £176 will be taken this month. I have spent the last 2–3 weeks repeatedly contacting customer service, but no one has provided a clear explanation or resolved the issue. My time has been wasted, and the lack of accountability is extremely

  • caedmon_m
    Caedmon Mullin (@caedmon_m) reported

    Hey @ThreeUK you've suspended my child's phone account, I need to contact them, your support lines are down and your AI chat has just given me a link to a dedicated bereavement support page. Are you ******* kidding me?