3 (Three) Outage Report in Lewisham, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Lewisham, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of Westminster, London, City of London, Southwark, Muswell Hill, Hackney, Hammersmith, Fulham, Islington, Croydon, Newham, Dagenham, Paddington, Kensington and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Total Blackout | |
| London |
Internet | |
| City of London |
Internet | |
| City of Westminster |
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| London |
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| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@three_broadband @ThreeUK Is it fair to say that once it does, I’ll get exactly the same speeds as I get today? I’m just so confused by this approach, why not just keep things as they are? Totally perplexing from a customer perspective.
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Vice Direct
(@ViceDirect) reported
from
City of London, England
@ThreeUK I can't get into my online account, can't reset the password because your servers don't work and can't contact anyone to sort this issue, I say **** ALL THIS COVID 19 SOCIAL DISTANCING AND GET WORKERS BACK INTO THIER OFFICES
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@ThreeUK why I have yet again got no data arrived despite it clearly stating 4g your service is getting worse and worse. Will I be getting compensated for the disruption
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Tom
(@thomasjmahoney1) reported
from
Camberwell, England
@ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
Definitely changing from @ThreeUK when my contract ends. My 4G barely ever works on my bus to work despite having full signal. I complain to them and they’re like “oh you could upgrade early and maybe that will give you better service” like ???
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
Congratulations to @ThreeUK @ThreeUKSupport! @ScottishPower has achieved the impossible and knocked you off the no1 spot as the worst, most inept company I have had the misfortune to encounter in my 46 years of being alive!#scottishpower #terriblecompanies #badbusinesses
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James Nicholson
(@JamesNi62281680) reported
from
Poplar, England
@ThreeUK @Three_Is_Broken your London coverage is shocking, how many times do we have to complain? I’m not replacing my SIM card and I’m not getting another new phone!! Just bloody fix it 🤬
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport Yes I believe so. Ref 29475125. They offered 50% off early upgrade but I declined. And they applied a £35 credit to my account, which is better than nothing but doesn’t make up for 2 years of intermittent service
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport Hi Chris, I spoke to Sana on live chat who has checked all this for me and noted congestion at E10 7NE with improvements being made by 4/10. However I’ve gone almost 2 years with this issue and am not willing to pay any more money
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@three_broadband Are you guys shutting down? I’ve been told my Broadband will cease in October and to move over to @ThreeUK. Will I get the same 5G speeds?
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Maciej Bugala
(@Machie_) reported
from
Paddington, England
3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK
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Terence Mills
(@TerryMillsMD) reported
from
Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport I accepted the credit but no idea if that closed the complaint or not
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Paul
(@pauljamestailor) reported
from
Ilford, England
@ThreeUKSupport It's been this bad since I joined 2+ years ago, had many talks with your team. You usually say it's congestion or a mast is being fixed (excuses/lies). I'd leave but I can't find an alternative. It's just poor service that a London postcode is not able to get a steady 4G signal
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Clarkie
(@clarkieB27) reported
@ThreeUK hi I sent message to customer representative they replied back I clicked on link but can’t see reply ?
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Samps
(@sampson_sue) reported
@ThreeUK Well hopefully you can get your PAC codes out to customers that have been requesting them for over 2 days via phone calls, texts, online and live chats. Awful customer service!!! Always something going on with Three....
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Mat Greenaway
(@mat_greenaway) reported
@ThreeUKSupport @ThreeUK Please can you advise how I can get out of my remaining 23 months 4G broadband contract. I am just over the 14 days cancellation period but your router is terrible and not fit for purpose. Your support just fob me off. I need it cancelled asap
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BleepFox on Twitch
(@BleepFox) reported
In trying to post to patreon but my internet is too slow to upload a PNG @ThreeUK why is your 4g internet so bad right now?
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Ferg
(@jvckferg) reported
Paid double for some random reason on my last phone bill and I changed purely cos of the issues to have the same issue with @ThreeUK
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SRoofy ⚒ #GSBOUT
(@SRoofy) reported
@ThreeUK @ThreeUKSupport good morning, please can you confirm there is maintenance currently being done in my area that will fix my low broadband speeds by next Sunday (24th Jan) as advised by a technician I just spoke to on the phone?
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Stephen Hampson
(@StephenHampson) reported
@ThreeUK any reason why your customer service is so appaling? Trying to resolve something and been on hold for 26 mins and then try to ring back only for your advisor to put the phone down.
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Anthony Vickers
(@tattyheaded) reported
@ThreeUKSupport I already have. Last time, was a call, and after to and fro about whether device/ISP at fault was then met with a silent connection (took an hour) and prior to that was told issue would be escalated but no response after a week. Bad and futile experience.
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G'wan...guess my name
(@Im_Sarah_Hello) reported
@ThreeUKSupport Oh and issue is that in this one small area, where the shops are, in central London, I get absolutely no phone or internet signal whatsoever. No idea why. Is it a Three issue...is the shopping mall blocking Three (affects another Three user, don't think it affects EE)
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G'wan...guess my name
(@Im_Sarah_Hello) reported
@ThreeUKSupport Yep, told it's an issue to do with some new system, and it should be fixed by around the 10th Feb. I'm not holding my breath