3 (Three) Outage Report in Lewisham, Greater London, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at 3 (Three)
3 (Three) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (33%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Lewisham, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Hackney, Hammersmith, Kensington, Southwark, City of Westminster, Wandsworth, Muswell Hill, Morden, Croydon, Harringay, Hampstead, Dagenham, Newham and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| Hammersmith |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@three_broadband @ThreeUK Is it fair to say that once it does, I’ll get exactly the same speeds as I get today? I’m just so confused by this approach, why not just keep things as they are? Totally perplexing from a customer perspective.
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Paul
(@pauljamestailor) reported
from
Ilford, England
@ThreeUKSupport It's been this bad since I joined 2+ years ago, had many talks with your team. You usually say it's congestion or a mast is being fixed (excuses/lies). I'd leave but I can't find an alternative. It's just poor service that a London postcode is not able to get a steady 4G signal
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport Hi Chris, I spoke to Sana on live chat who has checked all this for me and noted congestion at E10 7NE with improvements being made by 4/10. However I’ve gone almost 2 years with this issue and am not willing to pay any more money
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK
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Terence Mills
(@TerryMillsMD) reported
from
Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
Definitely changing from @ThreeUK when my contract ends. My 4G barely ever works on my bus to work despite having full signal. I complain to them and they’re like “oh you could upgrade early and maybe that will give you better service” like ???
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@ThreeUK why I have yet again got no data arrived despite it clearly stating 4g your service is getting worse and worse. Will I be getting compensated for the disruption
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue
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James Nicholson
(@JamesNi62281680) reported
from
Poplar, England
@ThreeUK @Three_Is_Broken your London coverage is shocking, how many times do we have to complain? I’m not replacing my SIM card and I’m not getting another new phone!! Just bloody fix it 🤬
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
Congratulations to @ThreeUK @ThreeUKSupport! @ScottishPower has achieved the impossible and knocked you off the no1 spot as the worst, most inept company I have had the misfortune to encounter in my 46 years of being alive!#scottishpower #terriblecompanies #badbusinesses
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport Yes I believe so. Ref 29475125. They offered 50% off early upgrade but I declined. And they applied a £35 credit to my account, which is better than nothing but doesn’t make up for 2 years of intermittent service
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@three_broadband Are you guys shutting down? I’ve been told my Broadband will cease in October and to move over to @ThreeUK. Will I get the same 5G speeds?
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Vice Direct
(@ViceDirect) reported
from
City of London, England
@ThreeUK I can't get into my online account, can't reset the password because your servers don't work and can't contact anyone to sort this issue, I say **** ALL THIS COVID 19 SOCIAL DISTANCING AND GET WORKERS BACK INTO THIER OFFICES
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Tom
(@thomasjmahoney1) reported
from
Camberwell, England
@ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport I accepted the credit but no idea if that closed the complaint or not
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Maciej Bugala
(@Machie_) reported
from
Paddington, England
3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Cateran
(@Cateran16) reported
@ThreeUKSupport At bh20 5du you doing "maintenance" since Monday...MONDAY! 4 days I can not make or receive calls or use the internet at least daytime....May I ask wtf are you doing? Rebuilding the mast from scratch?
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Emma 'Tigger'
(@fallanydeeper) reported
@ThreeUKSupport Using my phone at work, everything is fine, next minute internet isn’t working despite saying I’m connected to 4G. Your website says there’s no network issues but downdetector has multiple reports of network issues. What’s going on? RH14 9PB.
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oliver ing
(@Oliver_Ing) reported
go on @ThreeUK! be the only service no to reintroduce roaming charges
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Amy
(@Yippers) reported
from
Bristol, England
@ThreeUKSupport your signal has been dropping in and out since 10pm last night. What is happening? BS16 area 😡
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Iain Graham
(@Pard0ned) reported
@ThreeUKSupport I want to cancel the contract and pay my last bill at the start of September (on the normal date) and not bring my number with me. What do I do to ensure that the bill at the start of September is the last money I have to pay?
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Rayelle
(@That_Girl_Ray) reported
@ThreeUKSupport Network failure either the call doesn't connect or connects with an error "your network doesn't allow calls" ...
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Andrew Proctor
(@aprctr88) reported
@ThreeUKSupport I was told it could take up to 21 days for a possible resolution which isn't really good enough is it
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Abi Mariah
(@AbiMariahO) reported
@ThreeUKSupport I’m an existing three customer for three years but I will call when I get a chance and probably get a chargeback from my bank.
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Andrew Proctor
(@aprctr88) reported
@ThreeUK your support is terrible. Been charged 10 times in two months for @SpotifyUK subscription via ThreePay. Got to wait 21 days for a possible resolution are you joking??
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BBurchellPhotos
(@BBurchellPhoto1) reported
@ThreeUK Hi there. I noticed in My3 that I’m eligible to upgrade. Tempting as the price for the Samsung S20 is pretty good. Question is, if I take out the deal, does it come with any warranty or repair service just in case? What if I don’t like the phone within 2-4 weeks of use?