3 (Three) Outage Report in Lewisham, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Lewisham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Lewisham, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Kensington, Hackney, Newham, London, Islington, Hammersmith, Dagenham, City of London, Waltham Forest, Croydon, Wembley, City of Westminster, Southwark, Caterham and Woolwich.
| City | Problem Type | Report Time |
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| Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Paul
(@pauljamestailor) reported
from
Ilford, England
@ThreeUKSupport It's been this bad since I joined 2+ years ago, had many talks with your team. You usually say it's congestion or a mast is being fixed (excuses/lies). I'd leave but I can't find an alternative. It's just poor service that a London postcode is not able to get a steady 4G signal
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Maciej Bugala
(@Machie_) reported
from
Paddington, England
3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!
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James Nicholson
(@JamesNi62281680) reported
from
Poplar, England
@ThreeUK @Three_Is_Broken your London coverage is shocking, how many times do we have to complain? I’m not replacing my SIM card and I’m not getting another new phone!! Just bloody fix it 🤬
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Tom
(@thomasjmahoney1) reported
from
Camberwell, England
@ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@ThreeUK why I have yet again got no data arrived despite it clearly stating 4g your service is getting worse and worse. Will I be getting compensated for the disruption
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Anya Driscoll
(@driscolltheque) reported
from
Islington, England
@ThreeUKSupport help! Phone says I have full signal but my intetnet isn’t working. Tweeting this on train WiFi. Problem with the network?
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport I accepted the credit but no idea if that closed the complaint or not
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@ThreeUKSupport I did go to the chat. Sounds like you never posted it. Amanda Lambert should look into Tech Mahindra's processes. Still no card today. A week ago Tuesday I reported this.
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport Yes I believe so. Ref 29475125. They offered 50% off early upgrade but I declined. And they applied a £35 credit to my account, which is better than nothing but doesn’t make up for 2 years of intermittent service
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Adam Dack
(@tomtilly28) reported
from
Stratford, England
@ThreeUK the mobile internet at Stratford bus station is shocking shows 4g available but u can’t get any internet at all #poor
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Edmund Tallack
(@Edmund_Tallack) reported
from
Camberwell, England
@ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport Hi Chris, I spoke to Sana on live chat who has checked all this for me and noted congestion at E10 7NE with improvements being made by 4/10. However I’ve gone almost 2 years with this issue and am not willing to pay any more money
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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Lucas James
(@LucasJameSamuel) reported
from
Tottenham, England
@ThreeUK paid my bill. Phone still not working. Wtf is going on
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
Definitely changing from @ThreeUK when my contract ends. My 4G barely ever works on my bus to work despite having full signal. I complain to them and they’re like “oh you could upgrade early and maybe that will give you better service” like ???
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Terence Mills
(@TerryMillsMD) reported
from
Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.
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Soogs
(@iSoogs) reported
from
Walthamstow, England
Almost no service with @ThreeUK for the last 48 hours. All I kept being told is call back in 2 hours, the system is down. If no one can help why the hell am I waiting on hold for so long?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chloe Arnold
(@ChloeLouHull) reported
@ThreeUKSupport Still on one bar and still barely any service. Why does that not surprise me? I've been paying for a service for 13 months that I've not recieved.
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Rogan McGarry
(@RoganMcGarry) reported
@ThreeUKSupport is there a problem with the Huawei service for 4G? I suddenly can't get access to certain websites across my devices.
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BMac
(@Yon_tweeter) reported
@ThreeUKSupport BB deal will be up in July at the end of my 24m contract. I also have a Three phone deal and can confirm that the problem is consistent with the network, not one device. The recent issues have been apparent on moth my 4G connections.
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Alex
(@CaveyGeo) reported
@ThreeUK @ThreeUKSupport Is anyone able to help me with opening a complaint? I was under the impression I had cancelled my rolling monthly contract back In November as i do not have signal at my home address and issued this online to now find it has not been cancelled.
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🦋 J.
(@_1lovej) reported
Nah wtf is wrong with phone companies. @ThreeUK have lost the plot. Customer Service team purposely ignoring calls. Called on another number and they answered straight away. Is it the crack?
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Cheryl McSweeney
(@ch3zzah) reported
@ThreeUKSupport after logging a complaint a week ago, spent over and an hour and a half on the phone tonight and STILL being passed from pillar to post!! No resolution to being misold a contract. Absolute joke!!
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Emma
(@Emma55172087) reported
@ThreeUK hi how can I get my network sorted sorry I just called 333 and was told it will be fixed by the end of the month, this has gone on for months I went into store months ago and was told to switch between 3G and 4G while you upgrade to 5G, how long does this go on for?
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Alex
(@CaveyGeo) reported
@ThreeUKSupport Hi Charley, I tried to cancel online in November but apparently had instead requested a PAC code after calling your customer service line. I haven't used the sim since October 2019. Would be grateful If someone could backdates my cancellation to when i originally requested.
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Rogan McGarry
(@RoganMcGarry) reported
@ThreeUKSupport I have a dongle and a pro 3 home hub. It won't load Netflix my gmail, twitch and my Alexa is down too. Twitter and YouTube are working fine, as is most internet searching. This is the same across 3devices, using 3 different browsers and 3 different operating systems.
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Suresh
(@Suresh63938137) reported
@ThreeUK You guys provide the worst customer service. I have just spent the last 3 hours trying to upgrade my phone. After spending three hours you are sending the phone to the wrong address. You just lost one customer and many more to come.