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3 (Three)

3 (Three) Outage Report in Lewisham, Greater London, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Lewisham, England

The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, City of Westminster, Harringay, Newham, Southwark, Tower Hamlets, Croydon, Hackney, Fulham, Dartford, Wandsworth, Dagenham, Wembley, and Romford.

CityProblem TypeReport Time
Hammersmith Internet 12 hours ago
London Total Blackout 2 days ago
City of Westminster Internet 3 days ago
Harringay Internet 3 days ago
London Phone 4 days ago
Newham Total Blackout 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • pyoulou
    El Ceprino (@pyoulou) reported from Croydon, England

    Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK

  • crossan_richard
    Richard Crossan (@crossan_richard) reported from Camberwell, England

    @ThreeUKSupport Doesn't work on the Northern Line between Borough and Archway - no idea beyond that. Been working fine for years and stopped mid last week.

  • eatsruns
    Sarah (@eatsruns) reported from Tottenham, England

    Had to stand on my doorstep in my shortie pyjamas this morning helping my learning disabled neighbour pay her @ThreeUK bill, because the man said he'd cut her off rather than wait until her support worker can help. She hadn't paid because she's just spent two weeks in hospital.

  • JRJUK
    JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport can't seem to log into the 3 app or onto the MyThree section of the website. Yet again you've turned on content controls on my account and I can't even fix it this time...

  • Hempomatt
    Matty (@Hempomatt) reported from Croydon, England

    Why do you @ThreeUK tell there was good network coverage in Croydon ???

  • Hempomatt
    Matty (@Hempomatt) reported from Wandsworth, England

    I wish @ThreeUK would have told me they have terrible coverage in Clapham

  • JRJUK
    JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport Im in the UK and the content filter issue started happening over the weekend So I tried logging into my account to turn it back off but I can't, tried on my phone and 2 different laptops If I use WiFi then it's fine but the Internet in my house is rubbish so I don't use it.

  • JackieWarner13
    jac (@JackieWarner13) reported from Lambeth, England

    Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.

  • Coastermitch
    Mitch (@Coastermitch) reported from Hammersmith, England

    So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!

  • StevenGothard
    Steven Gothard (@StevenGothard) reported from Sutton at Hone, England

    @ThreeUK hi can you fix a blackberry curve 9360 possible screen liquid damage please?.

  • Hempomatt
    Matty (@Hempomatt) reported from Croydon, England

    Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere

  • JRJUK
    JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport And as I thought my issues haven't been solved because the person in your contact centre couldn't understand what I was asking...

  • nicktredrea
    Nicholas Tredrea (@nicktredrea) reported from Bromley, England

    @ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.

  • JRJUK
    JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport @chelsduckw0rth Getting the same issue

  • digitaldownfall
    Chris von Eitzen (@digitaldownfall) reported from Merton, England

    So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…

  • rahelab
    Rahel Bailie takes content operations seriously (@rahelab) reported from Camberwell, England

    Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!

  • spinneywoods
    Darren Woods (@spinneywoods) reported from Croydon, England

    @ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age

  • pyoulou
    El Ceprino (@pyoulou) reported from Croydon, England

    @ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?

  • QuantumCaza
    Coffee (@QuantumCaza) reported from Islington, England

    @ThreeUK please fix your connection man it’s so bad

  • Hempomatt
    Matty (@Hempomatt) reported from Croydon, England

    @ThreeUK are actually ******* hilariously bad

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • penfold_43
    Mark (he/him, or they/them) (@penfold_43) reported

    Hi @ThreeUKSupport You are taking £8 DD for a sim in a phone that no longer works, the online account is tied to a dead email address so I can't log in to cancel, and I'm well out of 'contract'. Can I just cancel the DD?

  • ElisandroBrusc1
    Lele Bruscato (@ElisandroBrusc1) reported

    @ThreeUKSupport the problem is that they can't recover my number, when they go to do the procedure to replace the sim card they can't and they ask for another 4 days, and when I go back to the store the problem has not been solved

  • _1DCB
    Dan Brown (@_1DCB) reported

    @ThreeUKSupport There aren’t enough characters to accurately conclude the issue but if you want to look into the complaint on my account it’ll save a lot of publicising the complaint which in tow has a data breach involved. My DM’s are open if you require my account information

  • evjohnson1
    Ev Johnson (@evjohnson1) reported

    @ThreeUK why is it not £5 a day dataroaming passport BUT £25 to turn data on to activate it. Making it a minimum of £30 a day. Bad news when your CSA advises buying a local SIM in Turkey.

  • tusty39
    Lynn Russell (@tusty39) reported

    @ThreeUKSupport Customer services

  • WhatTheeEll
    Ellen Marie (@WhatTheeEll) reported

    @ThreeUKSupport been with three for over ten years and just been told I can’t get a refund for an add on I bought yesterday that I never received. Pretty poor service for a loyal customer.

  • SkyviewL4
    SkyView (@SkyviewL4) reported

    @ThreeUK goodbye 3. It was the best network for roaming abroad. USP has now gone. So am I. Poor customer service from call centres based in India. Poor reception coverage where we are. BT mobile offers better coverage and free roaming. Three you have missed the boat.

  • _LoneWolf_
    Paul (@_LoneWolf_) reported

    @ThreeUKSupport It was either Friday or Saturday via their online service. The number has been transferred today but the text message was sent a few hours afterwards.

  • flyinghigh2000
    Iᗩᑎ  (@flyinghigh2000) reported

    @wgardner101 @ThreeUK @O2 I’ve always been pleased with Three but the reception on the Fylde coast is dreadful. I’ve noticed no difference with 5G so I’m not fussed about that. Time to change network 📱

  • ThisIsTomFair
    Tom Fair (@ThisIsTomFair) reported

    Hello from Portugal, where I successfully navigated the public transport with no help from @ThreeUK who have decided not to give me any roaming data in one of their roaming zones (?) Gorgeous place tho innit so I’m happy enough for now