3 (Three) Outage Report in Lewisham, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Lewisham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (20%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Lewisham, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Paddington, London, Kensington, Hackney, Newham, Islington, Hammersmith, Dagenham, City of London, Waltham Forest, Croydon, Wembley, City of Westminster, Southwark and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport Yeah you guys confirmed it yesterday but payment was taken today. And the service not working till late September. 🙄 I'm leaving you guys soz
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Stevy Toal
(@stevytoal) reported
from
Poplar, England
@ThreeUKSupport I have no 5G, and my 4G is running slowly. My postcode is: E3 3GW. Is there an outage? If so, what is the ETA for this to be resolved?
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Alex James Cox
(@AJCox31) reported
from
Lambeth, England
@ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUK terrible signal everyday! You are ripping me off monthly
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …
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♡leah
(@leaaCastle) reported
from
Islington, England
My advice for today would be. Never get a phone contract with @ThreeUK
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUKSupport I’ve done everything I’ve been told to do. The problem is that it’s been over 3 weeks since I took the contract out and it still hasn’t been sorted. Permission was given over the phone for the name change.
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SAMUKA 🌍
(@SamueltoeToe) reported
from
Stratford, England
@ThreeUK @ThreeUKSupport I am very disappointed in your guys customer service in stores. Today I went to two different stores asking to upgrade my phone and you guys were selling complete different things to me. I am customer for 3 years now. Never felt dissatisfied with the
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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alan
(@tvpe2diabetes) reported
from
Walthamstow, England
@ThreeUK please release me from this contract. i'm sick of this awful internet 😔😤
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?
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Andy Washington 💙 🇪🇺
(@andywash) reported
from
Hackney, England
Did you know that most phone companies limit calls to 2hrs? Not normally a problem but as I’m on hold for almost that long with @VirginAtlantic before they answer I got cut off 1 minute in! That’s 4 hours on hold for nothing, thanks to @ThreeUK @ThreeUKSupport
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Tom PositiveLad
(@PositiveLad) reported
from
Tottenham, England
@ThreeUKSupport data seems to have gone down on both 5G & 4G on our home broadband. N22. Can you check this please? Have rebooted router.
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUKSupport Nope, it’s with Three. He isn’t using the PAYG, he’s already got a contract with Three. It was what we was told for me to get the old number on my new contract. I’ve been told I’ve got to wait 48 more hours, then phone up and wait another 24 hours! It’s never ending!
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport My network and data has been down for days, your customer service team confirmed my payments would have 50% reduction due to the lack of service you have provided and you toom full payment this morning and my services would be back until the 22nd September
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
@colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.
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Brent A. Martin
(@zeitgeistlondon) reported
from
Paddington, England
@PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.
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caddyshack
(@CaddyTHFC) reported
from
Poplar, England
@ThreeUK considering your 5G connection is so shocking and a lot worse than your 4G. Does this mean I’m able to cancel my contract as you are not providing me with adequate 5G service?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky Johnston
(@VickyJohnston1) reported
The worst customer service I’ve ever had @ThreeUK. Constant phone calls trying to change my sim/number to keep my contract with 3 and none of your colleagues are able to do it despite each one telling me they had 😤
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AkinMakeItHappen
(@Akin_A_F) reported
@ThreeUK I have an account that has been billed since 2016. I can’t cancel it. Every time I call I seem to get disconnected *weirdly*. How do I resolve my problem if no one will take the call?
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Philip de Lisle
(@PDL290) reported
Hey @ThreeUKSupport I'm trying to register for My3 but whatever email address I try I get this error: "Whoops, something went wrong. Please try again. MY3-CHANGE-EMAIL-RESPONSE-ERROR" I need WiFi calling via the app as I'm in a bad reception area.
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🎞 Bastian Inuk ❄
(@BastianInuk) reported
@jamesthomson @ThreeUK 3 dk has never had a PAYG solution, and thought the same wa true in the uk 🤔
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Gavros2000
(@GavParf) reported
@jayajarvis @ThreeUKSupport @ThreeUK I have mobile data and a solution. Take the Sim Card out of the Sim Card 1 slot and put it in the second slot and it works. I've not been able to test it fully as I'm currently not in the best area for a signal but mobile data comes on everytime I turn off WiFi.
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A W
(@AW77302753) reported
@ThreeUKSupport I have complained already because it’s ridiculous. I’m now having to move my number to another provider in order to move it back again. This is woeful customer service.
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Colin Greene
(@ColinGreene3) reported
My much loved @ThreeUK PAYG mobile upped '1,2 3 banner charges', to 5,10,10pence. Quite a hike guys! I think '3' has made mistake by joining the others. Also contract calls over UK inclusive/non inclusive num' are likely to cost more - back to the bad old days of mobile crooks.
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Rob Wheeler
(@therobwheeler) reported
@ThreeUK please call me if you wish to retain my business. I'm utterly disgusted at the level of service I've had over this for being with you for so long. At the end of the day. I cancelled a rolling monthly contract!!! I shouldn't have to pay anything
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Shakira
(@__samarie) reported
@ThreeUKSupport my phone has been stolen and I need to block it, please help me asap
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Jon Sykes
(@JonSykes2203) reported
@ThreeUK @ThreeUKSupport Just got your text regarding forthcoming minor price rises. Calls: 3p to 10p min (233% increase) SMS: 2p to 10p (400%) Data: 1p to 5p per Mb (400%) Looks like you're getting rid of the only reason I put up with your truly terrible customer service.