3 (Three) Outage Report in Lewisham, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Lewisham, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, London, Epsom, Tower Hamlets, City of Westminster, City of London, Paddington, Camden Town, Newham, Southwark, Hackney, Hammersmith, Edgware, Barking and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| Croydon |
Phone | |
| Croydon |
Phone | |
| Epsom |
Internet | |
| Tower Hamlets |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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🗺Nick
(@bluemoonstar) reported
from
Camberwell, England
@ThreeUKSupport Can you answer my question directly please. I wish to make a complaint and want to know how. I'm sick of repeating myself.
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Georgina
(@GeorginaSmile) reported
from
Bromley, England
@ThreeUK are literally the best network provider! I ran up a huge bill calling the USA not realising it wasn't part of my allowance and they have refunded me the full amount for being a loyal customer. I highly recommend them! 🤩 #loyaly #three #bestnetwork #wouldneverleave
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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Federica 🐰
(@FedericaBurelli) reported
from
Islington, England
@ThreeUKSupport It’s turned on, the sim in inside but the WiFi is incredibly slow. WhatsApp/Netflix/YouTube/basic google.. nothing works
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C
(@CB_XIIIXVI) reported
from
Islington, England
@ThreeUKSupport Your connection is shit, your customer service is shit and your pricing is shit. If there’s any way to transfer my contract to EE tell me, I beg. Constantly having to put my phone on airplane mode and back to get internet is tiring.
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bad fings
(@gracedeborah_) reported
from
Walthamstow, England
@ThreeUK @ThreeUKSupport I don’t have service in E17 and it’s been like this for an hour.
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James
(@jamesdevonport) reported
from
Lambeth, England
@ThreeUK Your network now total garbage and never works. I’m off 🖕
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Fritha Hookway
(@FrithFrith) reported
from
Camberwell, England
Hi @ThreeUK I am continuing to receive bills for a mobile contract I cancelled 10 months ago. Can someone contact me urgently to rectify this. I am no longer a customer and would appreciate clearing this up.
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Alex Russell
(@ARussell_11) reported
from
Camberwell, England
@ThreeUKSupport I have a problem across half of London. Shambles to be honest
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Christopher Whitton
(@Whitton88) reported
from
Wandsworth, England
@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
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Standing Ovation Choir Ltd
(@ChoirOvation) reported
from
Islington, England
@Relish @ThreeUKSupport @ThreeUK Predicting advice of: Call customer service Reset your modem Take out the sim and clean it in your modem #overit #excuses #3mobile
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Richard Burnett
(@RBurnett348) reported
from
Hackney, England
Not sure whether it's just @ThreeUK or whether it's the whole UK mobile network, but when I'm on a train into London and my signal keeps dropping out it feels a bit... pathetic.
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Aaron L. 🏴
(@_Aajl) reported
from
Camberwell, England
@ThreeUKSupport 2/3 max at any time, it's more the promise of 5g and it not being available that's the issue now
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Akif K
(@Ak1fK) reported
from
Tottenham, England
@ThreeUKSupport And I mean it’s been like this pretty much all of 2019. When I asked about it, I was told just to use 3G (and that I didn’t pay for 4G, that was an added bonus so I should use 3G for the better service - not really the best customer service interaction)
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Christopher Whitton
(@Whitton88) reported
from
Islington, England
@ThreeUKSupport This was already done when I logged a formal complaint with your complaints team yesterday. Awaiting a “priority” call back from the technical team hopefully later on today
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Melanie Mack 🇪🇺🇬🇧
(@melaniemackuk) reported
from
Camden Town, England
@ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!
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Charlie
(@charliemfc) reported
from
Eltham, England
@ThreeUK Bit shit when someone in one of your stores made me extend my contract because "5g was coming in December" and even roped me in to a 5g phone. Could be loving life with EE now 😭
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Dan McDowell
(@danjmcdowell) reported
from
Camden Town, England
@ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport I can’t get signal to call them 😂
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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AndyB
(@Andy__B) reported
@Mr_Bluue007 @lucasfgodoy @ThreeUKSupport You're not the only one, I first reported my issue in December 2019.
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David
(@DavidLFCid) reported
@ThreeUK I wonder what your NPS and CSAT scores would be if you treated all your customer base the way you’ve treated me 6 complaints in 3 months. And yes I’ve only been with you that long.
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mark
(@marky12008) reported
@ThreeUK why has your 4g got so abysmal .what have you done to it ? Can't even get online . But when I switch to secondary sim fro. Other network it connects straight away. Maybe time to move I think .
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Colin
(@Pointydog) reported
@ThreeUK @Ofcom 3 once again your level of hopelessness knows no bounds. Zero balance on my account and you send me a chaser for a cleared balance threatening debt collection. I'm so so glad I left your incompetent service. Useless.
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Antony Brown
(@antonykbrown) reported
@ThreeUK 4 days ago I moved into a new house, for the past 4 days I have had no internet and no service and struggling to change my address with you because no service, 4 days for upgrading the mast, think I need fixed line internet and not mobile And refund and a contract cancel
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W41K3R 27606
(@W41K3R_27606) reported
@ThreeUK since my phone is still not working with incoming calls and changing sims didn't work and I know it's not my phone thats the issue so it must at 3s end. I have no choice but to say goodbye to 3 and hello to @EE
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drD
(@doccyD) reported
@ThreeUKSupport Never mind. I’m leaving.
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LS🦋
(@llaurenstewart) reported
If you’re going to buy a new phone, never ever go with @ThreeUK they’re the WORST!! swapped from o2 what a bad choice
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Evonne O
(@f1lover75) reported
@ThreeUKSupport I have just moved home and need to change my address to all of my contracts with you . Can I do this via customer services?
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AbandonedTrolley
(@DaveP2611) reported
@ThreeUKSupport All done I think, had a simple and easy chat with one of your staff, advised not a problem order will go in and replacement with me by Tuesday. But to speak with the returns team. Spent over an hour going over the same questions and not being listened to at all