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3 (Three)

3 (Three) outages and service status in London, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jul 27, 9:39 PM GMT+1.
  • 77% Internet (77%)
  • 15% Phone (15%)
  • 8% Wi-fi (8%)

The latest reports from users having issues in London come from postal codes EC1N , SE1 , SW2 and SE14 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in London, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near London, England

The most recent 3 (Three) outage reports came from the following cities: London, City of London, and City of Westminster.

CityProblem TypeReport Time
London Wi-fi 2 days ago
London Internet 2 days ago
London Internet 4 days ago
London Phone 6 days ago
London Internet 8 days ago
London Internet 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • KronosX81
    X2 (@KronosX81) reported from London, England

    @ThreeUK I am supposed to be getting clear 5G signal and coverage but I am barely getting 3G 😡 no matter the area I may be in during the day. If you can’t cope with 5G networking stop offering it until you’re competent to do so as it’s a f’g disgrace. Charging fortunes for 💩.

  • snkhan
    Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.

  • LiamGNelson
    Liam Nelson (@LiamGNelson) reported from City of London, England

    @ThreeUKSupport hi there. I cannot use any data on my phone when I am located at work in EC4M 7AW despite phone saying I have a reasonably good 4G signal. Seems to be fine elsewhere in London though.

  • MrJGTodd
    James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • mullinger
    Andrew Mullinger (@mullinger) reported from City of London, England

    @ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(

  • CFCJourno
    Paul Lagan (@CFCJourno) reported from London, England

    I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones

  • Brunts1980
    Nickle Arse (@Brunts1980) reported from City of London, England

    @ThreeUK Well im still waiting an update on my official complaint

  • skkthfc61
    Spencer (@skkthfc61) reported from City of London, England

    @ThreeUKSupport Your service is London is somehow getting even worse. Any chance of being less useless. Obviously no need to put yourselves out

  • R5Latvia
    Rihards (@R5Latvia) reported from London, England

    @ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

  • R_J_B
    R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • depak_sharma
    Deepak Sharma (@depak_sharma) reported from London, England

    Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.

  • bumpiegin
    Hayley Dulson-Hughes (@bumpiegin) reported from London, England

    @ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

  • caracasflat
    Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • Muswell_Ben
    Ben Weaver (@Muswell_Ben) reported from City of London, England

    @ThreeUKSupport I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!

  • keplerniko
    KeplerNiko (@keplerniko) reported from City of London, England

    @threeuk having issues all morning connecting via data near EC2V

  • KeronProverbs
    Keron Proverbs (@KeronProverbs) reported from London, England

    I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company

  • snkhan
    Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @ThreeUKSupport Done — by the way your Three Chat service said that the Network Checker is for mobile only, and doesn’t include Three Home Broadband.

  • PelhamB
    PelhamB (@PelhamB) reported from City of London, England

    @ThreeUK I can’t even get your live chat to work your signal is so bad! This is the last straw. I want to leave now.

  • famousdeano
    deano kerridge (@famousdeano) reported from London, England

    @j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been

  • snkhan
    Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @three_broadband Are you guys shutting down? I’ve been told my Broadband will cease in October and to move over to @ThreeUK. Will I get the same 5G speeds?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Stuart61838784
    Stuart (@Stuart61838784) reported

    @ThreeUKSupport Contract finishes this year and we won’t be staying with you now you have lost long term customers due to your network being shocking and getting worse, this happens every time in the last year and half then you lie saying your improving it when your not,

  • mushtaqkhan7637
    Mushtaq Khan (@mushtaqkhan7637) reported

    @ThreeUKSupport why is the service so crap I’ve been having problems for about two weeks now it’s ridiculous Birmingham area it just hit and miss

  • william_stavely
    William Stavely (@william_stavely) reported

    @ThreeUKSupport You are obstructing my partner leaving your network. Doing so is illegal under OFCOM legislation. Contact me immediately for her details.

  • bread_bread5
    f (@bread_bread5) reported

    @ThreeUK changing the Caffè Nero code to £2 was my last straw I will be changing phone providers now. The coverage is awful, coffee was the only good thing left about you

  • ronaldlangeveld
    Ronald (@ronaldlangeveld) reported

    @robj3d3 @ThreeUK I just changed my plan to prepaid, keep roaming on, doesn't even have credit on but usually as long as its connected to a network its good and I can still receive texts.

  • JonHowick
    Jon Howick (@JonHowick) reported

    @ThreeUKSupport is your network down? Only got 1 bar or no signal this morning

  • punt_sharon
    Sharon Lewis (@punt_sharon) reported

    @ThreeUKSupport Please advice who I contact regarding signal failure it has been ridiculous for a week I swear I will sue you for incompetency and stress Please advice who my solicitor rights to Because under the consumer act I am entitled to a good service or compo

  • Marc_imms
    Marc (@Marc_imms) reported

    @ThreeUK can anyone help me I’ve. Called customer service they told me to ask in store, the young girl in store couldn’t help my app doesn’t work I ope. The app sign in It says welcome Marc account closed the store checked my account is still active, I can’t view bills .

  • ivanrosadev
    ivan (@ivanrosadev) reported

    @robj3d3 @ThreeUK wtf that’s an insane thing to do with so many important things relying on 2fa via sms, which by the way I hate

  • Ac13449
    alix (@Ac13449) reported

    @ThreeUKSupport hi I need help with my order