3 (Three) Outage Report in London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in London come from postal codes EC4R, W9, SW8, NW6, W4, E11, SW3 and SW10.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at 3 (Three)
3 (Three) is having issues since 04:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (33%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near London, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Hammersmith, Southwark, Epsom, Tower Hamlets, Islington, Deptford, Tottenham, Lewisham, Poplar, Wandsworth, Cricklewood, Hampstead and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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UK Electric Vehicle Owners Club
(@ukevowners) reported
from
Welling, England
Get on @ThreeUK its great. NOT WORKING YES THEY ARE USLESS
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Nesbitt
(@Nesbitt14) reported
from
Bromley, England
@ThreeUKSupport what's going on with the network?
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🇬🇧🇺🇦🇪🇺
(@markariyan125) reported
from
Lewisham, England
@ThreeUK I'm a ThreeUK customer and DIDN'T receive the alert.
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Mike🇪🇺🏴🏴🇺🇦🇬🇧
(@MikeM5517) reported
from
Worcester Park, England
@ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact
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Umesh Kumar
(@Mesh_Kumar) reported
from
Newham, England
Definitely did not get one of these @GOVUK official alerts on my phone! Apparently it was the same for many @ThreeUK network users! Oh well! #emergencyalertfail
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James Aubrey
(@JimboUK71) reported
from
Sutton, England
@ThreeUKSupport I’m out of contract now! After 17 years of substandard coverage, poor support I’m leaving. Not receiving the nationwide alert this afternoon, was the final straw!! 😡😡😡 I have my safety to think about!
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Stuart Bonathan
(@stuartITV) reported
from
Southwark, England
🚨 🚨 So looks like @ThreeUK failed to issue the alert at 3pm. Lots of messages on twitter of others who didn't receive the sound or message. Anyone with a 3 phone actually receive it?
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Ian Moy
(@Monkster1978) reported
from
Worcester Park, England
Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ispreview hey, so it looks like @ThreeUK have updated their codec for the voice calls, I think they are using Evs like EE? If you ring someone that is on Three, from any other network now, you get high quality calls! It’s great! :-)
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James Ross
(@JrRoss26) reported
from
Islington, England
@ThreeUKSupport I’ve had no service on my phone since this morning. Please advise ASAP.
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X2
(@KronosX81) reported
from
London, England
@ThreeUK I am supposed to be getting clear 5G signal and coverage but I am barely getting 3G 😡 no matter the area I may be in during the day. If you can’t cope with 5G networking stop offering it until you’re competent to do so as it’s a f’g disgrace. Charging fortunes for 💩.
-
X2
(@KronosX81) reported
from
London, England
@ThreeUK wot the heck is going with the blasted network last few months it’s gone worser than it was 15years ago 😡😡😡😤😤 struggling to load a google page Stop paying filthy rich football clubs £50+m per year in sponsorships and focus on the network instead asap 😡😡
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
London, England
@ThreeUKSupport So how do I avoid upgrading and remain a customer?
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
Camden Town, England
@ThreeUK @ChelseaFCW @ChelseaFC Thanks for your help on that. Shame an alternative date couldn’t be arranged but unfortunately my surgery cannot be postponed.
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#KeepOurNHSPublic
(@SaraSadEyedLady) reported
from
Camberwell, England
@ThreeUKSupport I have contacted the complaint team. I’m waiting for a response.
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Compass Residential 'HERE TO HELP YOU MOVE THERE'
(@compassresiden1) reported
from
Barnet, England
@ThreeUKSupport Thanks and maybe send a service message to users so they don’t have to wonder why they have no service. Have a good night.
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george campbell
(@GEECAM) reported
from
Wandsworth, England
@ThreeUK if your call center staff in India fail to answer your question, simply hang up and blame a poor reception issue!
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Compass Residential 'HERE TO HELP YOU MOVE THERE'
(@compassresiden1) reported
from
Barnet, England
@ThreeUK I’ve had 1 bar all day. What’s going on? #service
-
Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
-
Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever had to deal with. Please do not use them 😭 absolutely horrific.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lu
(@LuSchmoo) reported
@ThreeUKSupport @dippy73 2/2 that. I’ve tweeted them to ask what else to do and they’ve suggested contacting their customer services team, but I’d want everyone to have access to whatever fix they’re suggesting. not sure what else to do.
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Lu
(@LuSchmoo) reported
@ThreeUKSupport @dippy73 Hello, I’m not on your network, I use Talkmobile, which also use Vodafone, I’m in the same scenario, I get the numbers claiming to be from indeed that ring me, but their numbers keep changing. I report them each time using that number however. Don’t know what to do other than1/2
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Lu
(@LuSchmoo) reported
@FaceItIreland @ThreeUK @superdrug Hello, do you know how to delete a post? Click the drop-down menu at the top right of this post, then select delete post and delete to confirm. if you want to share the postcode with them in future, use envelope icon at the top of their profile.
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chris cordwell
(@codcordwell) reported
@ThreeUK your network is a total disgrace. Numerous times a day it goes down. Your not a fit provider. Tie people into a contact then fail to deliver. Utter garbage a disgusting service
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SarahSquiz
(@Sarahsquiz) reported
@ThreeUKSupport data roaming not working abroad again, any tips?
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emily
(@emilyzPLS) reported
@SugarRushLive @ThreeUK im a vulnerable customer and they used it against me fr
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Dmitry Yasser
(@DmitryYasser) reported
@ThreeUKSupport The status still shows "We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing." Incoming calls go straight to voicemail.
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Peter Reynolds
(@pdnr777) reported
@ThreeUKSupport been trying to raise a complaint via phone and via live chat but am getting no where. This is due to substandard network and service issues. What can I do??
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Myfanwy Alexander
(@lodeslan) reported
@CapelLofft I have spent just under three hours today trying to sort a minor issue with th appropriately names @ThreeUK Nightmare. I became harsh and gloomy, full of sarcasm
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Lostboy houzer
(@chris_bigginge) reported
@ThreeUK I'm still unable to make and receive calls and txt messages, when are you fixing this issue?