3 (Three) Outage Report in London, England
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The latest reports from users having issues in London come from postal codes EC1N, NW6, SE14, SE1 and SE10.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Total Blackout (21%)
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Phone (20%)
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Wi-fi (5%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near London, England
The most recent 3 (Three) outage reports came from the following cities: London, Newham, Brentford, Hackney, Greenford, City of Westminster, Croydon, Barking, Sutton, Sidcup, Wandsworth, Borehamwood, Tower Hamlets, Chigwell and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Newham |
Internet | |
| Brentford |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport Mate I live & work in London ...... Signal is pathetic in most places. I’ve give up now, sick of being told there’s a fault, it’s my sim etc. Lads I work with on o2 & EE not having any issues at all.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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George Johnston
(@GJHyde_) reported
from
Poplar, England
@ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
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Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken
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Welshinldn
(@Welshinldn) reported
from
Walthamstow, England
@ThreeUK My phone service has been suspended even though my bill is wrong, you’ve agreed it’s wrong, I’ve contacted you 20 times over the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence
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Ice.reef Ⓥ
(@Ice_Speedway) reported
from
Stratford, England
@ThreeUKSupport I have had a cross next to my reception all day. Trying to do work here and can't make or receive any calls. Can you please help as this is ridiculous.
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network
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Welshinldn
(@Welshinldn) reported
from
Walthamstow, England
@ThreeUKSupport My phone service has been suspended even though my bill is wrong, you’ve admitted it’s wrong, I’ve contacted you twenty times in the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence
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Sohail Ratansi
(@abstractNurban) reported
from
Harrow Weald, England
See data is down in the HA5 HA2 area typical @ThreeUK @Three_Is_Broken
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Rob Crabtree
(@crabrc) reported
from
Poplar, England
@ThreeUKSupport It took three days to reply to this. During that time I called numerous numbers, tried ordering online multiple times. No one could help me get a new contract. How ridiculous is that?! Clearly your systems don’t talk to one another and departments can’t transfer. Useless.
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I see my poor@signal@has returned at home yet again! What is it now? More engineering work? A bird has chewed the lines? It’s ridiculous. Postcode: E9 5JH
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Chatuba
(@livinhojcs) reported
from
Camden Town, England
Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Harris
(@MrChrisHarris) reported
@ThreeUK as per normal, broadband has failed again, can’t get through to anyone for support, and continue to pay for a service you don’t receive
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Gordon Campbell
(@gorcampbell) reported
@ThreeUK you guys got a solution to this at all?
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Marlana Diedrick
(@DiedrickMarlana) reported
@ThreeUKSupport Another 60 mins on the phone today talking to 4 different departments - NO ONE SEEMS TO BE ABLE TO HELP! I HAVE BEEN TOLD AGAIN THE PHONE I ORDERED 9 WEEKS AGO WAS NEVER ORDERED
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Daz Beale
(@bennystoon) reported
@ThreeUKSupport My partner and I are having connection problems on 3 different devices. It seems every Thursday we have this problem. #frustrating
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Anouk Agussol
(@oz_anouk) reported
@ThreeUK I've been on hold or passed from person to person trying to cancel a business contract for over 2 hours. No wonder I want to leave! THIS IS NOT OK! You're hoping I'll hang up! Worst of all - you have three songs on repeat whilst i'm waiting!
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Mark Carpenter
(@MCarpenter23389) reported
@ThreeUK, my mobile broadband is down and I’ve been waiting on the dedicated line for 40 mins without response. Can you help please?
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♡A M Y♡
(@Sold_you_a_lie) reported
@ThreeUK after battling for 6 month's over the poor signal you finally decided to terminate and agreed that it was so poor. To be faced with q demand for payment and no sign of the compensation owed.... No doubt I'll be told the compensation will somehow have to cover this bill.
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comrade boy
(@Siletman) reported
@ThreeUKSupport how hard is it to cancel a rolling contract with you. So far been given two numbers, cut off twice and passed from pillar to post. Latest attempt I have been on hold for 20 mins.
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The Akh
(@HotterThanCurry) reported
Whats the easiest way to have a three way telephone call? The call merge function doesn't work on my network @ThreeUKSupport Anyone?!
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@ThreeUKSupport Does Three recycle mobile numbers that have been cancelled when a customer leaves Three and doesn’t want to keep their number or when a Three customer requests a number change?