3 (Three) Outage Report in London, England
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The latest reports from users having issues in London come from postal codes EC4R, NW6, W4, SW1V, SW8, SE27, SE1 and SW20.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (63%)
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Phone (18%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near London, England
The most recent 3 (Three) outage reports came from the following cities: London, Enfield Town, Charlton, Islington, Wembley, Ealing, Fulham, Orpington, Camden Town, Belsize Park, Southwark, Teddington, Hampstead, Finchley and Deptford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Enfield Town |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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mayur shah
(@13pms) reported
from
Brentford, England
@ThreeUKSupport Thank you still waiting sadly don’t think the response will come. This morning I am ringing 3 to get my balance of account as I have closed the account I have been on hold for 29 min so far amazing service 😡😢😠😭
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ooshka waayne
(@DiniDinooo) reported
from
Brentford, England
@ThreeUK are so useless worst network to be on can’t use it in central and yet you asked them to cap and they want to over charge you and cut your line ...
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@ThreeUKSupport just to be clear, I did not receive any help from you!
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Three_Is_Broken @ThreeUKSupport The agent couldn’t understand the difference between speed and volume. He argued that because last month I used 180gb I was obviously enjoying the service I was paying for. I was shocked and disgusted as he had the notes from past 3 months of hell and was supposedly a “manager”
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Carl Boyd : #FE #EdTech
(@eLearningCB) reported
from
Enfield Lock, England
FYI - To post I had to tether to my partner's phone. She fortunately is on a decent network which has had no connectivity issues. Maybe I should move to @ThreeUK ... All joking aside can you sort out the maintenance it's been over a month as I said.
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LondonLady11
(@LondonLady11) reported
from
Islington, England
@ThreeUK have the absolute WORST customer services.. I will make sure none of my friends and family ever take out any mobile services with them if I can... shocked by just how very useless they are!!
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport @ThreeUK you promised me support and today you have failed massively. I can’t speak to anyone via chat or on the phone that can see my active complaint - I need to speak to someone in the UK but it’s impossible.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport The real thing is - scripted response aside - the three network has never been worse. There isn’t a spot in London where a data connection can be maintained. I’d be happy with 15mb if it was reliable and available. Instead you sell a fairytale.
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ooshka waayne
(@DiniDinooo) reported
from
Brentford, England
@ThreeUK is the most useless network provider ever
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Three_Is_Broken @ThreeUKSupport Yes. Their marketing contradicts what their support team says. I’m stuck though as there is no other provider where I live and fixed broadband isn’t possible even though it’s central London (heritage area so no digging)
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Nicole Pretorius
(@nicolecancode) reported
from
Paddington, England
@ThreeUK is 9.45am,4 customers waiting to be served. Wait 20 mins to get help, NO REPLACEMENT SIMS in stock. 😳You have one job. No one on the online chat. Now paid £15 for a payasyougo sim as you can’t even give the customer credit.Get it together #endcontract
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ooshka waayne
(@DiniDinooo) reported
from
Brentford, England
The worse phone network to ever have is @ThreeUK even their customer service is disgusting can’t even solve my issues
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LondonLady11
(@LondonLady11) reported
from
Islington, England
@ThreeUK disgusting customer service from #threemobile I have spent too many hours just trying to get through to someone to cancel my data sim being thrown from one incompetent person to another and now in store having just the same experience over the phone!! Shameful service.
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Nezuko (God forgive me)
(@feyi_cfc) reported
from
Croydon, England
@ThreeUK is such a crap network. I can’t even check how much my bill is for the month as my signal is absolutely AWFUL! What a waste! Absolutely awful network!!
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#ALWAYSVUETHINGS
(@RejiYates) reported
from
Lambeth, England
@UKKelendriaa @ThreeUK Mine is £8 😭😭😭. Three needs to fix the signal issue cause it’s annoying
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport I can’t tell you how many times I’ve heard exactly the same “hymn” - giving you my post ode is pointless - the network is broken and shamefully so. The network Is dishonest. The network I not fit for purpose in any city.
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Jimmy #FBPE
(@Jimmyavenger) reported
from
Camden Town, England
@ThreeUKSupport Well fingers crossed it improves come wednesday, I’ve had issues for sometime on and off around here now
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Are there data issues in NW3 @ThreeUK - seem to be
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Darren Stocking
(@DarrenStocking) reported
from
Lambeth, England
@ThreeUK and @NintendoUK it seems #Three5G service does not work at all with #nintendoswitchonline this is now a complete show stopper for me! Switch games that don't use the online service like #fortnite or #PaladinsGame work fine but this #NATTypeD issue cripples online!
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Elodie Mescam
(@ElodieMescam) reported
from
Lambeth, England
@ThreeUKSupport I went to portugal but never receive a message that I will be outside my fata plan or whatever... so i don t understand! Can we fo something for it ... best
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Tuke
(@nick_tuke) reported
@ThreeUKSupport Yet apparently you cause your customer SO much trouble&upset when trying to deal with you #NoToBadCustomerService No,I won’t tell you AGAIN,if you want to resolve this then it’s about time You did some work!Why doesn’t anyone at Three know how to take ownership and help!!?!!
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Clear Night Music
(@ClearNightMusic) reported
@iamnjr77 @ThreeUK Get out and then go with @phonecoop, great service, owned by its members.
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JJsaysYowza
(@YowzaJ) reported
@ThreeUK Your customer service is shocking, and replying to comments with useless statements like “have you got in touch with our customer service team?” Looks like you don’t care.
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JJsaysYowza
(@YowzaJ) reported
@danvitale @ThreeUKSupport Dan, I’ve been given the same excuse from them. I’ve been strung along for over a month now. When I ring up now they just tell me the network is slow and they don’t know when it’ll be fixed. They tell you anything and lie to you. I was quoted 2 different prices too to leave.
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!
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Lagshiga
(@Lagshiga) reported
@putthecap @ThreeUK @ThreeUKSupport Hi, I actually never got a pixel 5 since there weren't able to help me purchase the device. I got the S20 from Samsung instead and I love it!
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Josh Olds
(@JoshOlds) reported
@ThreeUKSupport I ordered two Pay As You Go SIM cards a few days ago but never received a confirmation email. How do I know if my order went through?
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mubz khan
(@mubz_khan) reported
@ThreeUK worst customer service ever.
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Wendy Hendy
(@WendyHendy) reported
@ThreeUKSupport every single night my connection speeds drop below 1. For three months. Every night. Today is the first day speedcheck doesn’t tell me they’re working on it, still not working
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Andrew Thorne 🇬🇧🇪🇺🇧🇪
(@TheRealPapyAndy) reported
@NeilThompson @ThreeUKSupport You're obviously not paying for a service you don't use. I wouldn't change a thing if I was you.