3 (Three) Outage in London, England

@ThreeUKSupport It’s the same, and why would I use 3G when I’m paying for a service of 4G? Your network keeps fluctuating like massing breeze on and off. I never had this issue with @LycamobileUK. When you call ctc, they ask for post code and everything shows good coverage.But come n see urself

@ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles

@ThreeUK I REGRET switching to your network from @LycamobileUK , your reception is really bad- not getting network in a place like Westfield Stratford is really a big shame on you

@KissFMUK @ThreeUK My iPhone 5 is broken & barely working 😔 #KISSiPhone12

@ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent

@ThreeUKSupport Just spent 20 minutes on the phone to your help. Really patronising advisor who kept saying “we just provide the SIM, we can’t comment on what speeds you’ll get”. He also said the previous advisor shouldn’t have said what speeds I could get in my postcode. What a shambles.

@ThreeUK I have been calling since 1pm you guys need to sort this problem out instead of constantly cutting the call

@ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.

@ThreeUKSupport I’ve been on hold for over 2hours explained the problem to 4 different people to only have the phone constantly cut off

@ThreeUKSupport why’s is there always some sort of issue with Three?

@ThreeUK Do they support 5g? Come to think of it do they support data at all on your network?

@ThreeUKSupport So why can't you match my customer offer at £55 a month, only if I get a third contract out, why would I even want to pay £58 a month when my "customer exclusive offer is £55 a month

@ThreeUK can you please tell me why my signal is so bad even when I've got full bars? 🤔

The audacity of these guys that handles @ThreeUK customer service call centres irks me. Talk over you like they’re the one making the payment for you, ridiculous company and service. Utmost disregard of customer value and retention.

@ThreeUKSupport I’ve been on hold to support now twice for 45mins each time and then the call drops! I can’t use my phone! Please advise

@ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2

Oh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport

@ThreeUKSupport I need to hear what form of compensation will be available to me before I leave for a functioning network. @Three_Is_Broken

I've been offered £5 off my phone bill to stay even though I've paid over £1,000 to @ThreeUK over the last 4 years for a barely functioning service being lied to that they'll fix the area faults...

Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.

@ThreeUKSupport CT14. I can call and text but 3G very slow and drops out completely

@ThreeUKSupport Waist of time, 40 mins on chat only to be told there is a problem with the mast. Its been a problem since March. Embarrassing and disgraceful service by Three

@ThreeUKSupport very disappointed with three in general! Customer service is awful. Had people hang up on me and people who placed me on hold for over 1.5hours!! Seen for themselves too because i was with a member of staff in the Grantham store! Would like to cancel my account .

@ThreeUKSupport @financialombuds + @Ofcom please help? #three misleading customers in their materials and communications

******* @ThreeUK can you send one demand for payment that includes the number?! You keep demanding I pay via text but then... nothing else! Send a damn letter or something so I can log in and pay the bloody thing

@ThreeUKSupport I'm in France need data as I don't have access to internet - if I use my phone as a hotspot to stream a few games of footballc- that's my monthly allowance gone - not a happy customer and I've been with 3 since 2011 - I've showed loyalty but it seems 3 don't care

Can someone from @ThreeUKSupport please DM me, i really need some help to resolve this issue that has been going on for so long!! I can't take it anymore 😪 i could honestly scream!!!

@ThreeUK customer service is RUBBISH...can’t cancel a contract in store OR online OR over the phone OR can’t email OR via their Webchat them either...they ask you to WRITE to them..that’s forward thinking Post it!! HOW CAN THIS BE????

@ThreeUK you are advertising 6 months half price. But you do not apply the offer until I complain about overcharging. I had a very bad experience with your operator today trying to sort this out. Very poor service

@ThreeUK How do I cancel my contract please? My agreed contract states £58pcm you took £73.52 this month and even took about £90 from my account once and I’m tired of complaining :(