3 (Three) Outage Report in London, England
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The latest reports from users having issues in London come from postal codes EC4R, E11, NW6, W9, SE26, SW8, SE11 and SW4.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (32%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near London, England
The most recent 3 (Three) outage reports came from the following cities: Paddington, London, City of Westminster, Southwark, Islington, Ealing, Balham, Lewisham, Tower Hamlets, Fulham, Deptford, Leyton, Hayes, East Ham and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Jumpin Jack Frost
(@djjjfrost) reported
from
Croydon, England
@IamLinguistics @ThreeUK Yeah bro mine's been awful for a few months now
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Richard Williamson
(@shadlx) reported
from
Camberwell, England
Hello @ThreeUKSupport your network appears to be broken today. I have full 3G but pretty much no data speeds ok the overground between Peckham rye and Surrey quays, and cable street/shadwell.
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BankerJase 🇬🇧🇪🇺🏳️🌈
(@BankerJase) reported
from
Camden Town, England
@Jimmyavenger @PositiveLad @ThreeUK @ThreeUKSupport Vodaphone have been issue less since I took them up in March. £22 a month for unlimited EU calls, texts and data (no cap) plus 500 US minutes and global roaming for free. Oh AND they threw in a years free subscription to either Spotify or now tv
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mayur shah
(@13pms) reported
from
Brentford, England
@ThreeUKSupport Thank you still waiting sadly don’t think the response will come. This morning I am ringing 3 to get my balance of account as I have closed the account I have been on hold for 29 min so far amazing service 😡😢😠😭
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LondonLady11
(@LondonLady11) reported
from
Islington, England
@ThreeUK have the absolute WORST customer services.. I will make sure none of my friends and family ever take out any mobile services with them if I can... shocked by just how very useless they are!!
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ooshka waayne
(@DiniDinooo) reported
from
Brentford, England
@ThreeUK is the most useless network provider ever
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Darren Stocking
(@DarrenStocking) reported
from
Lambeth, England
@ThreeUK and @NintendoUK it seems #Three5G service does not work at all with #nintendoswitchonline this is now a complete show stopper for me! Switch games that don't use the online service like #fortnite or #PaladinsGame work fine but this #NATTypeD issue cripples online!
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport I can’t tell you how many times I’ve heard exactly the same “hymn” - giving you my post ode is pointless - the network is broken and shamefully so. The network Is dishonest. The network I not fit for purpose in any city.
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Bartira Andrade
(@bartira_andrade) reported
from
Kensington, England
@ThreeUKSupport I need help to cancel my contract, I was waiting more than 1 hour on the phone, this is ridiculous
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#ALWAYSVUETHINGS
(@RejiYates) reported
from
Lambeth, England
@UKKelendriaa @ThreeUK Mine is £8 😭😭😭. Three needs to fix the signal issue cause it’s annoying
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Nicole Pretorius
(@nicolecancode) reported
from
Paddington, England
@ThreeUK is 9.45am,4 customers waiting to be served. Wait 20 mins to get help, NO REPLACEMENT SIMS in stock. 😳You have one job. No one on the online chat. Now paid £15 for a payasyougo sim as you can’t even give the customer credit.Get it together #endcontract
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Nezuko (God forgive me)
(@feyi_cfc) reported
from
Croydon, England
@ThreeUK is such a crap network. I can’t even check how much my bill is for the month as my signal is absolutely AWFUL! What a waste! Absolutely awful network!!
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SHAUNNI⚡️
(@helloshaunni) reported
from
Lambeth, England
@ThreeUKSupport Hi yes, it is correct but it’s also not linked to just one post code this is a near constant problem and switching between 3G / 4G doesn’t help. My phone signal is always fine for calls and texts it’s just the internet.
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10
(@JumaimaKay) reported
from
Walthamstow, England
I actually have to leave @ThreeUK the signal for this network is beyond pants
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Jimmy #FBPE
(@Jimmyavenger) reported
from
Camden Town, England
@ThreeUKSupport Well fingers crossed it improves come wednesday, I’ve had issues for sometime on and off around here now
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Carl Boyd : #FE #EdTech
(@eLearningCB) reported
from
Enfield Lock, England
FYI - To post I had to tether to my partner's phone. She fortunately is on a decent network which has had no connectivity issues. Maybe I should move to @ThreeUK ... All joking aside can you sort out the maintenance it's been over a month as I said.
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Bartira Andrade
(@bartira_andrade) reported
from
Kensington, England
@ThreeUK I’m trying to contact your customer service and no one help me! I was waiting more than one hour and nothing! The chat doesn’t work. What a rubbish service
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport The real thing is - scripted response aside - the three network has never been worse. There isn’t a spot in London where a data connection can be maintained. I’d be happy with 15mb if it was reliable and available. Instead you sell a fairytale.
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ooshka waayne
(@DiniDinooo) reported
from
Brentford, England
@ThreeUK are so useless worst network to be on can’t use it in central and yet you asked them to cap and they want to over charge you and cut your line ...
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LondonLady11
(@LondonLady11) reported
from
Islington, England
@ThreeUK disgusting customer service from #threemobile I have spent too many hours just trying to get through to someone to cancel my data sim being thrown from one incompetent person to another and now in store having just the same experience over the phone!! Shameful service.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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phillytowell
(@phillyaidans) reported
@ThreeUKSupport I have emailed your CEO now as I don’t seem to be getting anywhere with customer services.
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Joe Baguley
(@JoeBaguley) reported
@9600 @theonlyrobinson @ThreeUK Indeed, that’s kind of the point - the signal is stronger plugged into the antenna so the losses are fine - took me from 30-35Mb with occasional 40Mb to 50-55Mb with occasional 60Mb. Moderate improvement across the board in signal measures.
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Robbyn
(@OfficialRobbynK) reported
@ThreeUK Never thought it would be so hard to get my upgrade! Terrible customer service. Seems that no 2 employees have been trained with the same material, as everyone I’ve spoken to has told me a different story,none of which have materialised into reality!
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Beach Bhoy
(@BeachBhoy67) reported
@threeuksupport Hi, my reception has been down since last night. Any idea what’s happening? I’m in ML1 1NN.
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Eve lister
(@Evelister1) reported
@ThreeUKSupport No one on your chat or call centre can help me !! Surely there is a manager who can speak to me to arrange this , you have opened and closed my complaint without speaking to me or giving me a refund I will raise a dispute with my bank now and the obudsman
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Catalin Biceaga
(@CatalinBiceaga) reported
@ThreeUKSupport I received yesterday, but it was issued on 27th jan.,but I don't get it,If I cancelled the order twice ,on the 14th jan and 26th whit your advisors,and the parcel it was sent back on 28th jan.Why the direct debit is set up and the parcel still send it to me.Awful services.
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TaraTeacher🇳🇵
(@TaraTeacher1) reported
@ThreeUKSupport I am in Nepal and not using mobile data but keep getting huge bills, can someone please help?!
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DeeDee
(@DeeDee1080) reported
@ThreeUK Turning on mobile data is not connecting to the internet. I'm based in Edinburgh. Is things down on your end?
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getreadyforwar
(@GetReadyForWar) reported
@TheJoshParkes @ThreeUK I've got a 5g phone and I haven't seen 5g appear yey. Standing next to a main mast doesn't count. Try an area that hasn't had signal boosts in years. Looks like @ThreeUK won't invest despite the paying customers suffering with reduced services.
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Jonathan Ward
(@Jon_Akzar) reported
@ThreeUKSupport My mother renewed for 24mo, 8gb data, unlimited calls and texts SIMO. £10 per month on contract but charged £20 per month. Have documentation to show it should be £10 but unable to get the rate corrected through call centre as they can't see the problem.