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3 (Three)

3 (Three) outages and service status in London, England

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Full Outage Map
  • 3 (Three) generated 1 outage signal in the last 24 hours around London, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received May 29, 1:40 PM GMT+1.
  • 64% Internet (64%)
  • 16% Phone (16%)
  • 11% Wi-fi (11%)
  • 5% Total Blackout (5%)
  • 2% E-mail (2%)
  • 2% TV (2%)

The latest reports from users having issues in London come from postal codes SE14 , NW6 , EC1N , SE18 , SW19 , SE10 , W14 and SE9 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in London, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near London, England

The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, and City of London.

CityProblem TypeReport Time
London Phone 13 hours ago
London Internet 1 day ago
London Internet 1 day ago
London Internet 1 day ago
London Internet 2 days ago
London Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • IamCrypto16
    IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • Ben_Murray
    Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • ViceDirect
    Vice Direct (@ViceDirect) reported from City of London, England

    @ThreeUK I can't get into my online account, can't reset the password because your servers don't work and can't contact anyone to sort this issue, I say **** ALL THIS COVID 19 SOCIAL DISTANCING AND GET WORKERS BACK INTO THIER OFFICES

  • keplerniko
    KeplerNiko (@keplerniko) reported from City of London, England

    @threeuk having issues all morning connecting via data near EC2V

  • msleannefraser
    Leanne 💖 #LoverOutNow - You are what you Love 💖 (@msleannefraser) reported from City of London, England

    I was 10 mins late for work today, now I know why - turns out I missed quite a lot due to my @ThreeUK data not working 😂

  • R_J_B
    R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • beatriceforme
    🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • melvgotti
    M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g

  • PelhamB
    PelhamB (@PelhamB) reported from City of London, England

    @ThreeUK I can’t even get your live chat to work your signal is so bad! This is the last straw. I want to leave now.

  • NickLovell_
    Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • PelhamB
    PelhamB (@PelhamB) reported from City of London, England

    @ThreeUK am seriously losing patience with appalling mobile signal. Yet again neither 4G or 3G working in London - by London Bridge. And do NOT blame the fact it is busy - that has been the case since before mobiles were invented. #NoServiceHere #NoSignalHere

  • famousdeano
    deano kerridge (@famousdeano) reported from London, England

    @ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted

  • keplerniko
    KeplerNiko (@keplerniko) reported from City of London, England

    @ThreeUKSupport Well that's nice to know I don't get any money back even though you're the one failing to uphold your end of the contract due to 'congestion.' Guess I'll have to find out if the ombudsman agrees. Yes - normally I got bumped to 3G automatically and even deliberately didn't help.

  • PilotBoyGD
    Gary (@PilotBoyGD) reported from City of London, England

    @ThreeUKSupport Dropping down to 3G is the only way to remedy the problem. But it's annoying as I have to keep remembering to turn it on again. Two handsets same issue.

  • nshancock
    Nick Stephen (@nshancock) reported from City of London, England

    I’ve just spent 2 weeks in the USA using the @ThreeUK GoRoam and had perfect signal and fast 4G the entire time. I come back the the U.K. and revert back to the awful slow ‘4G’. Sort it out @ThreeUKSupport - you used the be great. Service in my own country is crap nowadays!

  • famousdeano
    deano kerridge (@famousdeano) reported from London, England

    @ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened

  • suhailpatel
    Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • Mrs_JRD
    ▼▲ JΞNNIFΞR ▼▲ (@Mrs_JRD) reported from City of London, England

    @ThreeUKSupport I've had no mobile signal for over a week in my central London office. The website keeps saying it will be fixed on that day yet never does. Shocking service. Extremely unhappy as I cant make or receive any calls. I'm not in the middle of nowhere!

  • kneeara
    Niara (@kneeara) reported from City of London, England

    @ThreeUKSupport I found out the reason , for some reason you deactivated my sim card before I received the new one which was being sent to fix my network issues. It meant no one at work could reach me all day and I could not make any call.

  • themib
    Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrSteveBerman
    Ell💕 (@MrSteveBerman) reported

    @ThreeUK Your customer service team is actually so impolite it’s ridiculous. Train them better please

  • MarkandRoger
    Mark and Roger (@MarkandRoger) reported

    @ThreeUK I have been with Three for many years but despite paying for a mobile service I can use abroad in my holiday home they have pulled this facility away with almost no notice. I understand and adhere to a fair use policy but feel I was mis-sold a product. Unfair!

  • macalvert2
    macalvert (@macalvert2) reported

    @ThreeUK need help to register a number for a MBb sim? Any help please

  • DarylRayment
    Daryl Rayment (@DarylRayment) reported

    @ThreeUK why when I called up to sort out your company's mistake there is only idiots on your customer service phone lines that don't know they *** from their elbow and can't do anything to help . They lie , give you false information just to get you off the phone and no notes .

  • Legmo_2
    Legmo2 (@Legmo_2) reported

    @ThreeUK since your merge with Vodafone my signal at home has drastically dropped. One of the reasons I stopped using Vodafone's mobile broadband was due to the terrible signal. Prior to the merge I was hitting 250-300mb/s on my phone. It's been below 10mb since.

  • Nehajp1
    Neha Patel (@Nehajp1) reported

    @ThreeUK no network in my area for months. How do you plan to compensate the fact it's taking so long to fix the issue?!

  • f1lover75
    Evonne O (@f1lover75) reported

    @ThreeUKSupport do need help to pay my bill but I am not happy about the non help..

  • SteMcP
    Ste McPartland (@SteMcP) reported

    @ThreeUK I have not been able to login to your rewards app for over a week. Trying reinstalling, registering, new password. Nothing works

  • StensonRita
    RitaM (@StensonRita) reported

    @ThreeUK when will the problem with your signal be sorted. I havn't had any reception since about 1pm...post code HA8

  • MarkChappe93649
    Mark Chappell (@MarkChappe93649) reported

    @ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom