3 (Three) Outage in London, England

@ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!

@ThreeUKSupport hi, my mobile number hasn’t transferred to my mew phone. No help int he phone customers support. Now one week over due for the switch and paying three for a service I can use

@ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?

@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service

£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts

@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?

@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?

@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you

@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks

I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)

@ThreeUK your network is pathetic and horrible, in a place like Stratford Westfield I don’t get proper reception, just a rip off you guys are. I was made to leave lyca and coke to you by your cc at the store and now that person is just disappeared from the store. Not helpful

@ThreeUK pathetic store customer service at Ilford Exchange Mall store, I was told to port in to your network leaving Lyca I order to get a phone contract, was switched to sin contract and was told to visit you after 5 months of payments and now they say wait for another one year

@ArgosHelpers @Argos_Online Dear Sir or madam This is ridiculous disgusting Shamed by Argos I'm trying to to speack to one of the customer service over the phone holding time over 25 minutes to speack to customer service. My provider @ThreeUK will charge me trouble the price

@ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.

@ThreeUKSupport I didn’t realise I’ve been in a 24m contract and I assumed it was for 12m it’s a sim only deal will I be charged if I wanted to cancel? It’s been a year that’s how I managed to notice it. As I thought I was due an upgrade.

@ThreeUK I get there's a storm. But no internet and a super-fast US voice phone recording saying we can't help does not reassure.

@ThreeUKSupport @smfeest Hi,this is a joke😖: i bought a SIM card/pay as you go. I've looked everywhere, no phone number indicated on the card or packaging. Navigating the website, I read that one needs to register the IDDC number On My3 but to register I am asked my phone number !!!.Please help

@ThreeUKSupport The issues have certainly persisted! Any help would be grateful as tbh the speed is pathetic.

@ThreeUK being constantly harassed by international calls. Been going on weeks, spoke to CS and they have not done anything. Can you please help?

@ThreeUKSupport Hi Scott, the £33 is because the your customer support got the pricing wrong on the monthly charge for my upgrade. I also didn't get my six months Spotify, which was part of my upgrade deal. I've spent hours trying to resolve this on the phone.

@ThreeUKSupport need to cancel 3 mobile broadband ASAP, not fit for purpose, sold to me as ‘5G by start of feb 2020’ I feel like I’m on dial up, now my children are suffering because we can’t access the home schooling websites!!

@ThreeUKSupport Hi wonder if you can help please. Upgraded handset and the previous number is not porting over to new headset. Been told twice by customer support need to wait 48 Hours when this usually take 2 Hours. They keep telling me it's Getting stuck.

@ThreeUK @ThreeUKSupport Hey I’m aboard and for some reason i cannot receive calls with my Three UK number. I need to receive calls as my bank account is down and I cannot use my bank account !!

@ThreeUKSupport I use pay as you go. Since your doing some ridiculous price hikes, do you offer a service where I can use the amount of 'top-up' ive got to buy a monthly pack which contains minutes, texts and data? Similar to how giffgaff used to do it