3 (Three) Outage in London, England

@ThreeUK Shockingly bad experience. Still owed >£100 from April for handset never received. Spoken to 6 Reps. Cut off twice. Waiting time c1hour. Always the wrong person. Groundhog Day. Promised repayment. Still waiting. I want my money back!

@ThreeUKSupport ITS STILL NOT WORKING TELL ME WHY

@ThreeUKSupport This is a day too late. Meanwhile because of poor internet reception to central #London (#kingscross, #embankment and my area #FinsburyPark) I am switching to a different provider at the end of this month when my contract expires so I can resolve this situation.

@ThreeUK full signal but nothing is loading in #FinsburyPark. No way to find which bus to take. Calling 333, verified and asked be verified again. Asking me my bank about no. No internet to visit my app. Just asking about the signal in the area. They couldn’t help me and hang up.

@ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service

@ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!

@ThreeUKSupport Never in the 13 odd years I've been a customer!

@SatanicTaxi @ThreeUK Was on ee changed to 02 not made a single call in London that's hasn't dropped out and 4g is ridiculously slow

@SatanicTaxi @ThreeUK Not as bad as 02

Hello @ThreeUKSupport can someone give me some insight into wtf is going on please

@ThreeUKSupport Yeah, sorry; I'll still buy the Huawei P30 Pro from @ThreeUK and get the GT from Amazon. In dire need of a new phone/Fitbit....you really should take that bundle "deal" down. Unfair practice to run people around, then try to force another bundle on them. Estate agency tactics.

@ThreeUKSupport Well its not going make any changes, I have called many times regarding bad internet connections but nothing has changed! The best thing to do is leaving three, this is my advice to everyone.

@Claytoncast @ThreeUKSupport @giffgaff I was in Bologna Italy for most of the month of May and didn't have any problems. Maybe it depends where you are. Anyway good luck.

So the good thing is that despite webchat and @ThreeUKSupport and @ThreeUK being dreadful they have just sent an automated text as to when my contract ends. If ever there was a hint to move service provider, that was it.

Having webchatted and e mailed their CEO David Dyson over a week ago @ThreeUKSupport response to my problem is to send another web chat link by text message. Customer service this is not! #hiwbadarethreeuk

@ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.

@ThreeUKSupport my data doesnt work and when it does it’s extremely slow! What am I paying £50 a month for

@ThreeUK I’m paying 50 quid a month and my data never works! Ridiculous mate honestly

@ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.

@ThreeUK your 4G network has been a piece of shit for about a while now. Thanks for that.

All my calls have been diverted to the India’s teams of @ThreeUK and still use the same lines “give me 2 hrs, and then it’ll be fixed” or “24hrs and it will be done” “there’s maintenance issues”

I’ve been offered £5 then £10 and now gone to £20 off my usual bill. Yet I still have no service. I’ve called @ThreeUK , and used the chat live both been very unhelpful. All these promises made just to get ride of me. This is sly customer service

Really annoyed at @ThreeUK for three days now I have had no service. Unable to make calls or text. Endless promises that it will be fixed and dealt with and nothing has happened.

I've done it - after years of being on the @ThreeUK network I've just ordered a SIM from @EcotalkMobile and will port my number as soon as it arrives. Cheaper than my old Three tariff, good for the environment, and the data speeds can't be any worse than Three!

@ThreeUK when will you sort out reception/ coverage in Hampstead. Everything from Rosslyn Hill NW3 to South End Green is basically a dead zone for Three reception and it’s been like this as long as I remember. Fix it please.

Thank you @ThreeUKSupport for fully keeping me waiting for LONG. Trying to cancel a sim after your customer advisors told me.inhave dual sim when i do not

@Leigh_Moore @ThreeUK Leigh, the problem with this particular campaign is that its parasitic marketing trying to exploit the success and hard work of the @Lionesses for the company’s own benefit and providing no meaningful contribution to the athletes or the sport

@JakeFCohen @ThreeUK Totally agree and wouldn’t want to see this as a trend when women’s football is in such an exciting period of potential commercial growth. It only became weird when you started getting bizarre clap backs from a phone network...

@ThreeUK @emmahayes1 just to clarify, @ThreeUK itself earned £2.4 billion last year, your parent company earned £28b. Still seems like enough to properly invest in + support women’s football rather than trying to exploit these athletes’ success for free by using hamfisted ambush marketing tactics.

I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones

Here’s @ThreeUK claiming they don’t have enough £££ to invest in or properly support the @Lionesses, so instead are trying exploit their success for free. Right, the same @ThreeUK that announced annual revenues of £2.4 billion in March + whose parent company has £125b in assets.

@ThreeUK @Lionesses nah, you’re engaging in a poor attempt at ambush marketing and virtue signalling about “supporting the @Lionesses,” but wont actually spend any of that £4 billion profit on investing in the game or you know, actually supporting the squad

In central London today and seriously crap reception from @ThreeUK as per usual.

@ThreeUKSupport we have a Relish Box but it’s not giving WiFi signal. We have reset box etc but still not working. Is network down

@Nicktendo_ @ThreeUK Was with Voda for 20+ years and had no issues, then everything changed. Last few years were endless aggro with no rewards for loyalty. They didn't even try to tempt me to stay.

@Nicktendo_ @ThreeUK I recently left Voda for Sky. Been with them for six months and no problems. Data rollover can be banked or redeemed against products they sell.

@em167 @ThreeUK help this poor woman pls #datadeals

@ThreeUKSupport I've had no mobile signal for over a week in my central London office. The website keeps saying it will be fixed on that day yet never does. Shocking service. Extremely unhappy as I cant make or receive any calls. I'm not in the middle of nowhere!

@ThreeUKSupport Hi, it still doesn’t work at all. I turned on 4G data under suggestion of a 3 store but still nothing. A week ago it worked very well while I was home, now as soon as I step into my house, it starts not working at all.

@ThreeUKSupport Thanks for the reply but it’s possibly a bit late now, the #Eurovision polls closed about 12 hours ago! 😋 (Other people were reporting problems too but I did eventually get through)

@ThreeUKSupport is there are problem in Hackney with 4g as it’s been really bad and weak signal. Codes E5, E8 @ThreeUK

@ThreeUK please can you say if your going to invest in Kings Cross, London coverage. For a mainline station in the capital the network coverage is a joke! Can’t check any data!

@ThreeUKSupport I’m trying to create and account to top up but on entering and submitting a password I get my3auth.text.generic.error really frustrating. Just want to top up for a mobile WiFi device. Help!

@ThreeUKSupport I've been a customer for years and years. Yes, WiFi calling and texting has been vital over the last few years, especially now on the TFL network. I'm disappointed that I may have to change to a different provider if you can't offer this service any longer.

.@ThreeUKSupport tells me the @ThreeUK InTouch app is being discontinued with no alternative to customers that have poor signal in their homes, unless we change to a new phone. I'm not happy with this and will consider changing both my phone and wife's to a different operator.

@ThreeUKSupport I find that hard to believe given that this issue is ongoing for a few years now so let's sup with the excuses

@ThreeUKSupport Nope never! Very confused 😂

If I didn’t have @ThreeUK Wifi calling I’d be totally cut off. I’m on my second iPhone now and a second SIM and I still get ‘No Service’. The phone doesn’t find the network or the WiFi, so I have to go in to settings and reconnect. 5 min later, same thing. I give up. 😭

Absolutely fed up with @ThreeUK now...been with them for years and constant reception & data problems. Time for a change!

@ThreeUK you keep on cold calling me on my mobile and land line I have nothing to do with you your a bunch of arseholes and stop cold calling and putting the phone down reported

@GadgetsBoy @ThreeUK network is shite in UK, nothing new

@ThreeUKSupport I've not been to this area before and yes the problem has been since I landed. As I said my Vodafone phone is on the same network without any problems.

@mikejibson @ThreeUK Sounds much like my experience with Virgin Mobile on @EE network in Edinburgh. Amazingly fast when it works, but lucky if I get more than 2 bars, often goes to 3G or E, and where Vodafone reception was excellent in my office, EE is virtually non-existent.

@HarmlessHarley Come on @ThreeUK ! Help out @HarmlessHarley and get him a phone, please!🙂 The Twitter world needs his pictures!

@foxemerson @Three_Is_Broken @ThreeUK @giffgaff @oneplus @ThreeUKSupport Considering it but I moved from O2 to Tree about 4 years ago because I never had data coverage and basically wnt through the same issues as I'm getting now. Telecoms in the UK are ****** for all but the few. Doesn't matter what badge is in the can.

@ThreeUKSupport Well, you may not be able to see a problem but I am categorically telling you there is one. Just returned to PO18 8AA and no coverage has returned. Your cell is *****. Deal with it

@ThreeUKSupport 11 hours later and no response shows that you really aren't that customer focused.

@TheLynnLegend @SkyUK I never switched them back.. I just used 1.1.1.1 and 9.9.9.9 as the DNS to forward to for external lookups. I've since left sky for broadband (now using @ThreeUK 4G mobile broadband) as I needed better speeds (not Sky's fault, just area)

@DoISmellFood @HarmlessHarley @ThreeUK What an *******! 1 block =hopefully 1000’ more.

@ThreeUKSupport your app isn't working so I can't top up, I'm moving house on Monday and I've been trying to get on the app to prepare for this for weeks but it isnt working. Just says its connecting and will take a minute but never works!