3 (Three) Outage Report in London, England
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The latest reports from users having issues in London come from postal codes EC4R, NW6, SW4, SW8, E11, WC2N, SW1V and SE11.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (66%)
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Phone (15%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near London, England
The most recent 3 (Three) outage reports came from the following cities: Ealing, Hackney, Ilford, London, Harringay, Acton, Hampstead, Leyton, Wembley, Blackheath, Bermondsey, Watford, Southwark, Welling and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| Ealing |
Total Blackout | |
| Hackney |
||
| Ilford |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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mayur shah
(@13pms) reported
from
Brentford, England
@ThreeUKSupport Thank you still waiting sadly don’t think the response will come. This morning I am ringing 3 to get my balance of account as I have closed the account I have been on hold for 29 min so far amazing service 😡😢😠😭
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Richard Williamson
(@shadlx) reported
from
Camberwell, England
Hello @ThreeUKSupport your network appears to be broken today. I have full 3G but pretty much no data speeds ok the overground between Peckham rye and Surrey quays, and cable street/shadwell.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@meddymadz @Three_Is_Broken @ThreeUK @LukeShawWorcs Same thing here. I think they are overwhelmed by the scale of the problem and have zero f’s to give about how much of a bad effect this is having on peoples lives.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Lambeth, England
@ThreeUKSupport Tethering not working at all on 4G and with errors on 3G in Clapham today :(
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SHAUNNI⚡️
(@helloshaunni) reported
from
Lambeth, England
@ThreeUKSupport Hi yes, it is correct but it’s also not linked to just one post code this is a near constant problem and switching between 3G / 4G doesn’t help. My phone signal is always fine for calls and texts it’s just the internet.
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andy forrest
(@Andyforrest90) reported
from
Kingston upon Thames, England
@ThreeUK is the network down in kt3 i can't use my phone without Wi-Fi
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport The real thing is - scripted response aside - the three network has never been worse. There isn’t a spot in London where a data connection can be maintained. I’d be happy with 15mb if it was reliable and available. Instead you sell a fairytale.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport You said I could cancel my contract at anytime as the service was so bad or I could wait for 5g. Now it’s here I’m told at first I’d have to pay £895. Then it was more like £395. I’m just stunned!
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🍉Melon 🍉
(@M3lanieJC) reported
from
Camberwell, England
@ThreeUKSupport Yes, I’ve just checked that. I’m without a phone now, please let me know how you can resolve this. I’m able to go to my local store after work but only if they can help
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FAKE OUT NOW‼️LINK IN MY BIO
(@andretheprod) reported
from
Lambeth, England
@ThreeUK I beg you guys fix you’re network coverage. Everywhere I go I can’t get any signal 👎🏾👎🏾
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10
(@JumaimaKay) reported
from
Walthamstow, England
I actually have to leave @ThreeUK the signal for this network is beyond pants
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🍉Melon 🍉
(@M3lanieJC) reported
from
Watford, England
No signal since approx 1900 @ThreeUK nothing unless Wi-fi is connected...
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BankerJase 🇬🇧🇪🇺🏳️🌈
(@BankerJase) reported
from
Camden Town, England
@Jimmyavenger @PositiveLad @ThreeUK @ThreeUKSupport Vodaphone have been issue less since I took them up in March. £22 a month for unlimited EU calls, texts and data (no cap) plus 500 US minutes and global roaming for free. Oh AND they threw in a years free subscription to either Spotify or now tv
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The Fed
(@FedPoulton) reported
from
Lambeth, England
@ThreeUKSupport Tried that, doesn't work. Didn't expect it to, because this is not an overuse problem. Greyhound lane has been like this for years. It is obviously a weak/faulty signal. The local transmitter needs repairing/boosting. Please get it sorted. Thank you.
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Bartira Andrade
(@bartira_andrade) reported
from
Kensington, England
@ThreeUK I’m trying to contact your customer service and no one help me! I was waiting more than one hour and nothing! The chat doesn’t work. What a rubbish service
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@ThreeUKSupport I am no longer able to access the app . It says verify email after I enter it , error comes up when I click help it says nobody available to help. 🤬
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Jumpin Jack Frost
(@djjjfrost) reported
from
Croydon, England
@IamLinguistics @ThreeUK Yeah bro mine's been awful for a few months now
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#ALWAYSVUETHINGS
(@RejiYates) reported
from
Lambeth, England
@UKKelendriaa @ThreeUK Mine is £8 😭😭😭. Three needs to fix the signal issue cause it’s annoying
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Carl Boyd : #FE #EdTech
(@eLearningCB) reported
from
Enfield Lock, England
FYI - To post I had to tether to my partner's phone. She fortunately is on a decent network which has had no connectivity issues. Maybe I should move to @ThreeUK ... All joking aside can you sort out the maintenance it's been over a month as I said.
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Bartira Andrade
(@bartira_andrade) reported
from
Kensington, England
@ThreeUKSupport I need help to cancel my contract, I was waiting more than 1 hour on the phone, this is ridiculous
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Elliott
(@jjboon1975) reported
@ThreeUK Im a new customer from September with a small business ive been treated appallingly by your network has cost my company money i was recommended to you how stupid was me.
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Lily Shalmani
(@lilyshalmani) reported
@ThreeUKSupport is it standard customer service to speak to 26 reps over 3 months just to receive a refund for a handset I returned in September, have to send proof I even paid in the first place, and then have a missed payment on my credit score for a payment that never existed?
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
@ThreeUKSupport @ThreeUK Yes, I have and was told about 12 months ago that you are working in my area to improve speeds but it's not improved. I'm in London E17 and using a Redmi Note 9. There's nothing wrong with my phone, all the settings are correct. It's your network!
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Jenna Eastwood
(@IAMJENAEASTWOOD) reported
@ThreeUK poor signal on 4g for weeks now at PA4. Whats happening?
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Kevin Band
(@KevB_64) reported
@ThreeUK @ThreeUKSupport I’ve never experienced such poor customer service as I got this morning. I have Three home broadband. This morning, Internet completely down, even after restarting several times. Seems there is planned work on the mast. Why were we not warned?
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Juliet Walton 🇪🇺⭐️⭐️
(@julietchelsea71) reported
@ThreeUKSupport Yes it was generated but I’ve not received a copy as I’ve never been able to access my online account. I received a phone call demanding payment of the final amount but I’m not prepared to pay something I’ve had no breakdown of
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David Otoo
(@xtianfaces) reported
This might be my last year with @ThreeUK after 15 years+. Too many dead spots. Very difficult to browse anywhere outskirts of London. Always no reception at Barking. No reception inside large buildings. It appears service quality is falling. E16 boy. RM postcode soon.
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Benjamin
(@bennys1) reported
@ThreeUKSupport @daniel_lc123 Until they cancel your rolling contract to force you to upgrade and hence lose the free roaming.
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Moin Kazi
(@MoinKaz15945279) reported
@ThreeUKSupport Yes I want to cancel my contract but without paying any cost or I will pay a remaining amount if you will give new phone
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Moin Kazi
(@MoinKaz15945279) reported
@ThreeUKSupport They said to If you want to cancel your contract you have to pay remaining amount and I don't want to pay if I am not get nothing so