3 (Three) Outage in London, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in London, England

3 (Three) Outage Chart in London, England

September 24: Problems at 3 (Three)

3 (Three) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(43.13%)
Phone
(33.15%)
Total Blackout
(10.96%)
Wi-fi
(7.49%)
E-mail
(4.99%)
TV
(.28%)

3 (Three) Outage Map Near London, England

The most recent outage reports and issues originated from Barnet, Norwood, London, Croydon, Hackney, Islington, City of London, Hounslow, Wandsworth, Poplar, Walthamstow, Balham, Harrow, Epsom and Enfield Town.

London Internet
Norwood Internet
London Total Blackout
London Internet
Croydon Internet
London Internet

3 (Three) in London, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:
  • _Eon____ Eon (@_Eon____) reported from Barnet, England

    @ThreeUKSupport @Computer_999 Same shit i was told moved to sky now for some sort of stable connection just to game on. 22ping 10mbps download and 5mbps no breaks in the speed no speed loss at peak times tbh its not the best speeds but it works when i need it.

  • life_of_nads Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • life_of_nads Life of Nads (@life_of_nads) reported from City of London, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

  • mercfan Graham H (@mercfan) reported from Hounslow, England

    @ThreeUKSupport evening, anyway I can block all calls from Italy, 3-4 calls a day, damn spam, block one and later call from another number #annoying #pissedoff

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @glamnailgirl @Three_Is_Broken @ThreeUK @ThreeUKSupport I was only three months in to my two contracts. I logged the complaint and then gave them a month to sort it and demanded that if it wasn’t sorted by that date that I could leave and then I did.

  • ranjanmallya Ranjan Mallya 🇮🇳 (@ranjanmallya) reported from Croydon, England

    @ThreeUK The customer service representative of yours mentioned I will not be put on music after 25 minutes wait but no, am on music yet again.. #ThreeUK

  • ranjanmallya Ranjan Mallya 🇮🇳 (@ranjanmallya) reported from Croydon, England

    @ThreeUK Miserable customer service on #ThreeUK!

  • ranjanmallya Ranjan Mallya 🇮🇳 (@ranjanmallya) reported from Croydon, England

    @ThreeUK Getting through to customer service is a nightmare. It says the wait time is over 15 minutes now and so was the case with over the weekend.. Help!!!!

  • janetoluokun Janet Oluokun (@janetoluokun) reported from Poplar, England

    @ThreeUK what’s going with your Sunday service... still waiting to speak to an advisor! This is so frustrating!!!

  • mo_rashid25 Mo Mo Jo (@mo_rashid25) reported from Poplar, England

    @timmay2 @ThreeUK Second that, at least that way your customers can keep track of the improvements taking place. Pretty fed up of waiting and waiting for the network to improve

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @iKevinWebb @ivanoverton @ThreeUK Don’t sign up with three. I just escaped from my home 4g contract with them. Utterly awful service and non existent data speeds.

  • AshleyLlewellyn Ashley (@AshleyLlewellyn) reported from Barnet, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK The last excuse before that was, we are upgrading to 5G to it may effect service...

  • mo_rashid25 Mo Mo Jo (@mo_rashid25) reported from Poplar, England

    @adam_d3stroy3r @IsayIsayIsay1 @ThreeUK Lol tbh that excuse will actually be valid now, Three are rolling out L-band spectrum on 4G. Only more recent high end phones support it. Last years iPhone and the iPhone 11. So many like myself using older iPhones won’t likely see any benefit.

  • ZolaVincente ℨ𝔬𝔩𝔞 𝔙𝔦𝔠𝔢𝔫𝔱𝔢 *𝔅𝔯𝔲𝔫𝔦𝔞* (@ZolaVincente) reported from Camden Town, England

    @ThreeUK have the worst service imaginable, my ex truly hated me for him to convince me to join this network 🙄

  • AshleyLlewellyn Ashley (@AshleyLlewellyn) reported from Barnet, England

    @ThreeUKSupport Almost everywhere now. I did pop instore to look for an upgrade, but don’t want to be stuck with a network I can’t use. I don’t really want to keep dropping down to 3G, I’m paying for 4G after all.

  • TatianaNantes Tatiana Nantes (@TatianaNantes) reported from Richmond, England

    @ThreeUKSupport decided to go with a contract, sim arrives today, 20min on hold and an idiot agent just refuses to proceed with transfering the number for no reason - now have 2 numbers none of which one works!! #sortitout

  • annaphili98 💫Aɳɳα💫 (@annaphili98) reported from Walthamstow, England

    Internet is crap in Leytonstone been here 3 days now @ThreeUK 4g please sort it

  • Volkz20 Volkan (@Volkz20) reported from Enfield Lock, England

    Unbelievable how I have a full bar reception of 4G+ on my phone yet my phones internet is so incredibly shit and slow @ThreeUK

  • ElodieMescam Elodie Mescam (@ElodieMescam) reported from Lambeth, England

    @ThreeUKSupport My bills... I have been trying to resolve it for 2 weeks now, writting on twitter, going to the shop etc. I want a refund of the data outside my subscription because i never been warned that I was outside and want to cancel my data boost

  • mo_rashid25 Mo Mo Jo (@mo_rashid25) reported from Brentford, England

    @ThreeUK @PedroClarke1 Congrats on being the first @ThreeUK, however your network in London is pants now. You defo have the cheapest plans but now I know there’s a reason for it.

  • PelhamB PelhamB (@PelhamB) reported from City of London, England

    @ThreeUK I can’t even get your live chat to work your signal is so bad! This is the last straw. I want to leave now.

  • langolf Aleksandr Langolf (@langolf) reported from Ealing, England

    @ThreeUKSupport You didnt understand my complains. 1) you have bad equipment that cant scan every type of documents. 2) your offices dont have access to edit user info. Thats why your offices are useless. You should fix this.

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @justifyles @richandprecious @Three_Is_Broken @ThreeUK Well then that comes down to choice doesn’t it. Just saying nobody has to stay in a broken contract if they don’t want to. I’d suggest speaking to EE. They have a new u limited contract and you can just pop their sim in a 4g router.

  • hal7474 gianluca giorgi (@hal7474) reported from Poplar, England

    @Three_Is_Broken @ThreeUK at this point I do believe this a proper joke. A comic movie about a proper fraud. I really had enough... they said they would have sent me a new sim. It happened two weeks ago. maybe they are delivering it at the same speed of their network

  • NwaanyiOwerre Oge bu ndu (@NwaanyiOwerre) reported from Walthamstow, England

    @ThreeUKSupport No it hasn’t. I want to leave this network. All you do is take people’s money and not provide an appropriate network or service.

  • NwaanyiOwerre Oge bu ndu (@NwaanyiOwerre) reported from Camden Town, England

    Listen I’m ready to leave this nonsense network! @ThreeUK @ThreeUKSupport

  • rwurehman Rana W U Rehman (@rwurehman) reported from Wandsworth, England

    @ThreeUKSupport no service since yesterday

  • rwurehman Rana W U Rehman (@rwurehman) reported from Wandsworth, England

    @ThreeUKSupport no service whatsoever since yesterday on 3 different phones. No message or warning on web yesterday, but now says outage. Just ridiculous, I’ll be leaving very soon.

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Eltham, England

    @ThreeUKSupport Customer service is 👎🏻 Needs to be on point & your business department is the worst I’ve delt with.

  • pauloajsilva captain odair ♆ (@pauloajsilva) reported from Lambeth, England

    I just can't wait to leave @ThreeUK! What a terrible service.

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @Three_Is_Broken @ThreeUKSupport Yes. Their marketing contradicts what their support team says. I’m stuck though as there is no other provider where I live and fixed broadband isn’t possible even though it’s central London (heritage area so no digging)

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Are there data issues in NW3 @ThreeUK - seem to be

  • EwaBakun Ewa Bakun (@EwaBakun) reported from Richmond, England

    @ThreeUKSupport just to be clear, I did not receive any help from you!

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @Three_Is_Broken @ThreeUKSupport The agent couldn’t understand the difference between speed and volume. He argued that because last month I used 180gb I was obviously enjoying the service I was paying for. I was shocked and disgusted as he had the notes from past 3 months of hell and was supposedly a “manager”

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUKSupport @ThreeUK you promised me support and today you have failed massively. I can’t speak to anyone via chat or on the phone that can see my active complaint - I need to speak to someone in the UK but it’s impossible.

  • DiniDinooo ooshka waayne (@DiniDinooo) reported from Brentford, England

    The worse phone network to ever have is @ThreeUK even their customer service is disgusting can’t even solve my issues

  • ElodieMescam Elodie Mescam (@ElodieMescam) reported from Lambeth, England

    @ThreeUKSupport I went to portugal but never receive a message that I will be outside my fata plan or whatever... so i don t understand! Can we fo something for it ... best

  • DiniDinooo ooshka waayne (@DiniDinooo) reported from Brentford, England

    @ThreeUK is the most useless network provider ever

  • DiniDinooo ooshka waayne (@DiniDinooo) reported from Brentford, England

    @ThreeUK are so useless worst network to be on can’t use it in central and yet you asked them to cap and they want to over charge you and cut your line ...

  • LondonLady11 LondonLady11 (@LondonLady11) reported from Islington, England

    @ThreeUK disgusting customer service from #threemobile I have spent too many hours just trying to get through to someone to cancel my data sim being thrown from one incompetent person to another and now in store having just the same experience over the phone!! Shameful service.

  • LondonLady11 LondonLady11 (@LondonLady11) reported from Islington, England

    @ThreeUK have the absolute WORST customer services.. I will make sure none of my friends and family ever take out any mobile services with them if I can... shocked by just how very useless they are!!

  • Jimmyavenger Jimmy #FBPE (@Jimmyavenger) reported from Camden Town, England

    @ThreeUKSupport Well fingers crossed it improves come wednesday, I’ve had issues for sometime on and off around here now

  • DarrenStocking Darren Stocking (@DarrenStocking) reported from Lambeth, England

    @ThreeUK and @NintendoUK it seems #Three5G service does not work at all with #nintendoswitchonline this is now a complete show stopper for me! Switch games that don't use the online service like #fortnite or #PaladinsGame work fine but this #NATTypeD issue cripples online!

  • feyi_cfc Nezuko (God forgive me) (@feyi_cfc) reported from Croydon, England

    @ThreeUK is such a crap network. I can’t even check how much my bill is for the month as my signal is absolutely AWFUL! What a waste! Absolutely awful network!!

  • nicolecancode Nicole Pretorius (@nicolecancode) reported from Paddington, England

    @ThreeUK is 9.45am,4 customers waiting to be served. Wait 20 mins to get help, NO REPLACEMENT SIMS in stock. 😳You have one job. No one on the online chat. Now paid £15 for a payasyougo sim as you can’t even give the customer credit.Get it together #endcontract

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUKSupport I can’t tell you how many times I’ve heard exactly the same “hymn” - giving you my post ode is pointless - the network is broken and shamefully so. The network Is dishonest. The network I not fit for purpose in any city.

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUKSupport The real thing is - scripted response aside - the three network has never been worse. There isn’t a spot in London where a data connection can be maintained. I’d be happy with 15mb if it was reliable and available. Instead you sell a fairytale.

  • RejiYates #ALWAYSVUETHINGS (@RejiYates) reported from Lambeth, England

    @UKKelendriaa @ThreeUK Mine is £8 😭😭😭. Three needs to fix the signal issue cause it’s annoying

  • eLearningCB Carl Boyd : #FE #EdTech (@eLearningCB) reported from Enfield Lock, England

    FYI - To post I had to tether to my partner's phone. She fortunately is on a decent network which has had no connectivity issues. Maybe I should move to @ThreeUK ... All joking aside can you sort out the maintenance it's been over a month as I said.

  • 13pms mayur shah (@13pms) reported from Brentford, England

    @ThreeUKSupport Thank you still waiting sadly don’t think the response will come. This morning I am ringing 3 to get my balance of account as I have closed the account I have been on hold for 29 min so far amazing service 😡😢😠😭

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • TomWalkerMUFC Tom Walker (@TomWalkerMUFC) reported

    State of @ThreeUKSupport. The moment you say you're considering leaving their customer service drops off a cliff. Garbage company.

  • Claytoncast Paul Clayton (@Claytoncast) reported from Birmingham, England

    @ThreeUKSupport I am heading to the Us and Portugal on business trips in the next month. Should I just change to vodspahone whose customers dont seem to have these problems. My contract is now up for renewal

  • haroldHammond Just Harry (@haroldHammond) reported

    @ThreeUKSupport Hi, I am meant to be getting a new SIM from you guys but I think you have cancelled my current SIM whilst the new one hasn’t arrived yet! Can’t get any data or calls and just says no service everywhere

  • mgn87 LUFC Lee (@mgn87) reported

    @ThreeUK trying to contact customer service is a nightmare long wait times on the phone and massive queues on the live chat 😒

  • mike_c_oxo Mike Oxley (@mike_c_oxo) reported

    @ThreeUK not even a DM or acknowledgment of my tweet sent couple days ago! @ThreeUK your customer service skills are amazingly poor! #poorcustomerservice

  • Computer_999 Rich C (@Computer_999) reported

    @_Eon____ @ThreeUKSupport I'm edging toward EE to be honest, it will depend on when 3 turn on 5G as I have a Mi Mix 3 5G phone. Coverage is very poor with 3 it the moment

  • _Eon____ Eon (@_Eon____) reported from Barnet, England

    @ThreeUKSupport @Computer_999 Same shit i was told moved to sky now for some sort of stable connection just to game on. 22ping 10mbps download and 5mbps no breaks in the speed no speed loss at peak times tbh its not the best speeds but it works when i need it.

  • P2EKY David Peek (@P2EKY) reported

    @ThreeUK absolutely ******* awful service. You ain’t got a clue and being palmed off to go to store is absolute bullshit

  • simstar263 simone cawley (@simstar263) reported

    @ThreeUKSupport Regardless of any issues which may be the fault of the courier, it's the retailer’s responsibility to ensure the fulfilment the order.

  • simstar263 simone cawley (@simstar263) reported

    @ThreeUKSupport Hey Kirsty, the out come from the second 'investigation' is you are refusing to help, either track the phone, actually send me a handset. Or cancel the contract! So disappointed!