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3 (Three)

3 (Three) outages and service status in London, England

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Full Outage Map
  • 3 (Three) generated 1 outage signal in the last 24 hours around London, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Aug 18, 7:13 AM GMT+1.
  • 72% Internet (72%)
  • 11% E-mail (11%)
  • 11% Wi-fi (11%)
  • 6% Phone (6%)

The latest reports from users having issues in London come from postal codes NW6 , SE18 and EC1N .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in London, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near London, England

The most recent 3 (Three) outage reports came from the following cities: London, City of London, and City of Westminster.

CityProblem TypeReport Time
London E-mail 5 hours ago
City of London Internet 2 days ago
City of Westminster Internet 5 days ago
London Internet 6 days ago
London Internet 6 days ago
London E-mail 6 days ago

Nearby cities with recent reports

City of London

1 recent signals

2 days ago
City of Westminster

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • bumpiegin
    Hayley Dulson-Hughes (@bumpiegin) reported from London, England

    @ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

  • gingio
    Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • MrJGTodd
    James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • IvernelleSita
    IvernelleSita (@IvernelleSita) reported from City of London, England

    @midasreturns @Three_Is_Broken @ThreeUK It’s more. Since Tuesday it’s been like that. And when you call they can’t help you or give you any explanation. No word about why & what is happening @ThreeUKSupport @ThreeUK

  • tonytheplumber1
    Tony Dempster (@tonytheplumber1) reported from City of London, England

    @ThreeUKSupport we have a Relish Box but it’s not giving WiFi signal. We have reset box etc but still not working. Is network down

  • iampirus
    IAMPIRUS (@iampirus) reported from King's Cross, England

    Really curious to know when @ThreeUKSupport @threeuk will finally provide a good service in king cross before all the customer leave this sh*t services!

  • PelhamB
    PelhamB (@PelhamB) reported from City of London, England

    Not even 10:30am and @ThreeUk network has collapsed in C London. Neither 4G or 3G working.

  • PelhamB
    PelhamB (@PelhamB) reported from City of London, England

    @ThreeUK I can’t even get your live chat to work your signal is so bad! This is the last straw. I want to leave now.

  • suhailpatel
    Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • mullinger
    Andrew Mullinger (@mullinger) reported from City of London, England

    @ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(

  • R_J_B
    R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • famousdeano
    deano kerridge (@famousdeano) reported from London, England

    @ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog

  • MrJGTodd
    James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • loraineff
    LYF (@loraineff) reported from London, England

    @ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

  • famousdeano
    deano kerridge (@famousdeano) reported from London, England

    @ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted

  • lauracrimmons
    Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • skkthfc61
    Spencer (@skkthfc61) reported from City of London, England

    @ThreeUKSupport Your service is London is somehow getting even worse. Any chance of being less useless. Obviously no need to put yourselves out

  • nshancock
    Nick Stephen (@nshancock) reported from City of London, England

    I’ve just spent 2 weeks in the USA using the @ThreeUK GoRoam and had perfect signal and fast 4G the entire time. I come back the the U.K. and revert back to the awful slow ‘4G’. Sort it out @ThreeUKSupport - you used the be great. Service in my own country is crap nowadays!

  • snkhan
    Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.

  • MrJGTodd
    James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Teachertweet87
    H (@Teachertweet87) reported

    @ThreeUKSupport hi I’m having repeated issues with my data roaming. Talked to live support but no solutions - how do I get help? Abroad for 4 more weeks and need a solution

  • Mainstreamlive
    Airlim (@Mainstreamlive) reported

    @coveragechecker @ThreeUK I was surprised by a lot about it, I used to work for three so I knew there were some good places but recently since they have merged the signal around my city has just dropped quite hard, I’ve reported it many times but they don’t seem to get back to me lol

  • romeocln
    CRoM (@romeocln) reported

    I moved from @ThreeUK to @O2 and nothing has improved on signal. Blind spots alll over the places. What I really don't get why you don't get anything on 4 antena bars? And could be anywhere in London

  • MicroManager45
    micro manager. (@MicroManager45) reported

    @ThreeUK can you conform network issues, I have no phone, no broadband..

  • keanie14
    David McKean (@keanie14) reported

    @threeuk your service does not actually function; I’m abroad, have used my fair usage, increased my spend cap, bought a roaming pass but it’s not working. I’ve called but can’t speak to anyone and you don’t have the option to deal with my request on the ‘call’.

  • JurateJW
    JurateW #FBPE 🇪🇺🇪🇺🔶️💙 (@JurateJW) reported

    .Is @ThreeUK @ThreeUKSupport the WORST network in the UK? There's no reception in half of London. A complete joke. #MOBILE #complaint

  • 80iishh
    huey freeman (@80iishh) reported

    @ThreeUK mek me get back to my area & you haven’t resolved the signal in my area.

  • BARFJAMiN
    enter shakira𓅮 (@BARFJAMiN) reported

    congrats to @threeuk for finally working out how to send an emergency alert, ten minutes after every other network, then sending it again two minutes later to be sure. it’s a start, lads. might be funny to hear of nuclear apocalypse ten minutes after i’ve already been vaporised

  • PiRaticus
    MH (@PiRaticus) reported

    @robj3d3 @ThreeUK What did Three support say?

  • 80iishh
    huey freeman (@80iishh) reported

    @ThreeUK @ThreeUKSupport soon reach. So the signal better be sorted or we’ll be speaking