3 (Three) Outage Report in Kensington, Greater London, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
The latest reports from users having issues in Kensington come from postal codes W11 and W8.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 28: Problems at 3 (Three)
3 (Three) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (23%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of London, Waltham Forest, Hackney, Croydon, Kingston upon Thames, London, Wembley, City of Westminster, Twickenham, Southwark, Stanmore, Woolwich, Hammersmith, Kensington and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Phone | |
| Waltham Forest |
Wi-fi | |
| Hackney |
Internet | |
| Croydon |
Phone | |
| Kingston upon Thames |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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MissDD
(@missddan) reported
from
Bromley, England
Why @ThreeUK is my internet not working again think its time to switch service providers
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lauren
(@wanderlaurst) reported
from
City of London, England
@ThreeUKSupport Also, I was promised 5G was in my area but now it’s clear it was anything to make a sale. I’m a business customer with you for mobile, I can’t believe how badly this is being handled.
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Alex Pollock
(@socialPolly) reported
from
Camden Town, England
@ThreeUKSupport Still not working.
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Alexey
(@resoai) reported
from
Barnet, England
@dipen_nk @ThreeUKSupport No. I’ve contacted @ThreeUK via chat 4 more times and it looks like they are being ignorant of the issue.
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Kat
(@Maomao_yan) reported
from
Poplar, England
@ThreeUK Very disappointed! For a operator to ask for postcode or have you put sim on another phone. WTH! That doesn’t solve any problems. Telling a customer to restart phone and change aeroplane mode isn’t going to solve the problem ThreeUk Data that fails all the time!!
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Abi Aldridge
(@abiialdridge) reported
from
Islington, England
@ThreeUKSupport Ridiculous when you think I’ve been a customer for over 9 years, have recommended @ThreeUK to so many people, got all my family using you and have a second contract with you. Customer service has really gone downhill since I first joined 👎
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
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lauren
(@wanderlaurst) reported
from
City of London, England
@ThreeUKSupport That # routes me to a call center in India & I’m tired of that. I want this sorted, I’m a business account & my business cannot run without internet. I installed hub on Friday & it’s Tuesday and no one has gotten back to me without me pushing. I deserve better service than this.
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Henry Coates
(@Henry_Coates) reported
from
Walthamstow, England
@jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
Hillingdon, England
@ThreeUKSupport are there issues with your in the #ub10 area being having issues since yesterday on and off. Data connection keeps dropping.
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Diosa🌪✨
(@CMoney_x) reported
from
Bromley, England
@ThreeUKSupport My sim isn’t even a year old. It’s definitely your network issue.
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Spencer
(@skkthfc61) reported
from
City of London, England
@ThreeUKSupport Your service is London is somehow getting even worse. Any chance of being less useless. Obviously no need to put yourselves out
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Kat
(@Maomao_yan) reported
from
Poplar, England
No proper customer service from @ThreeUK except being disconnected by operator on live chat. Data that doesn’t work for over few months does cause problems for everyone!!!
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Alexey
(@resoai) reported
from
Barnet, England
@ThreeUKSupport This is not about outage, it is about a broken webpage not allowing us to turn on the feature you advertised! I’ve been to support chat many times and provided all the info. No one cares or acknowledges the issue!
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🗺Nick
(@bluemoonstar) reported
from
Camberwell, England
@ThreeUKSupport Jacq, how about all the way along the river from Battersea Bridge to Blackfriars. Really really poor.
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Abi Aldridge
(@abiialdridge) reported
from
Islington, England
@ThreeUKSupport Appreciate your help but it’s not really good enough tbh- think it’s time to cancel after the shocking customer service I’ve had recently. Lied to by a store, hours wasted on the phone & now I can’t even get my money back (for YOUR mistake) without wasting more time on the phone.
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Richard Williamson
(@shadlx) reported
from
Poplar, England
@ThreeUKSupport I experience slow speeds pretty much everywhere in London and beyond so there’s no point me giving you all the postcodes. I’m on an iPhone 11
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Athletics Statto
(@athleticresults) reported
from
Southall, England
All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!
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Diosa🌪✨
(@CMoney_x) reported
from
Walthamstow, England
@ThreeUK need to sort out their network. It’s not just my area, it’s everywhere. This isn’t what I signed up for.
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I am the hip-hop-a-potamus
(@angelspitten) reported
from
Camden Town, England
@ThreeUK wtf is going on with your network today I've had such spotty reception even though it's saying I have full 4 g
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Breese
(@EmmaBreese) reported
@ThreeUKSupport I’ve just done it again now. Still not working.
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Gelphling
(@PaineHelen) reported
@ThreeUKSupport That’s not very satisfactory mark. That’s another four days potentially with very iffy/no internet connection. What are you going to offer for loss of service?
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simonjones
(@simonjones_2) reported
@ThreeUKSupport why is mobile data not working in Wolverhampton?
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Jackafrosty
(@Jackafrosty) reported
@Dami1190 @ThreeUK @TheO2 Did before the madness, US too. Only went with three for their roaming, their signal sucks where I live.
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nico
(@dd19882003) reported
@JaneB2020 @snapchatsupport @ThreeUKSupport It’s really sad Well my was recovered with the help of MARUHACKSS_ on instagram or text him on +1 (507) 323-1326, you can reach out to they for help.
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michael down
(@banjobobthe3rd) reported
@ThreeUKSupport Any update on the problem of no netflix access via my 3 mobile broadband. It's been 4 days now ????
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Esme Malpass
(@esme78malpass) reported
@ThreeUKSupport I spoke to some on here,then live chat,then 2nd line tech,called me told me issue with home broadband down to work on a mast( my 3 mobile is fine no issues at all) and I would have updates but it should be sorted soon that was last Sunday, still waiting,
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Kimberley Ivory
(@KimberleyIvory) reported
@ThreeUKSupport when will Three support the Apple Watch? I’ve bought a cellular watch and can’t connect it. Really disappointed long time customer of Three…..
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jessica corby 🦋
(@jessicacorby) reported
@ThreeUKSupport @Beaubeauchris I’m still having this issue now
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Gelphling
(@PaineHelen) reported
@ThreeUKSupport You haven’t addressed my point. 4G service is still poor. If it was supposed to be fixed this morning it doesn’t appear to be. if it takes till 1st Feb I can’t use the service I am paying for. You didn’t notify me of this maintenance and haven’t told me why. Day 3 of no internet.