3 (Three) Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W11.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Newham, London, City of Westminster, Barnet, Kensington, City of London, Sutton, Southall, Southwark, Muswell Hill, Hackney, Hammersmith, Ealing, Fulham and Islington.
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Community Discussion
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3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Rob Crabtree
(@crabrc) reported
from
Poplar, England
@ThreeUKSupport It took three days to reply to this. During that time I called numerous numbers, tried ordering online multiple times. No one could help me get a new contract. How ridiculous is that?! Clearly your systems don’t talk to one another and departments can’t transfer. Useless.
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George Johnston
(@GJHyde_) reported
from
Poplar, England
@ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?
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Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Chatuba
(@livinhojcs) reported
from
Camden Town, England
Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
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Welshinldn
(@Welshinldn) reported
from
Walthamstow, England
@ThreeUK My phone service has been suspended even though my bill is wrong, you’ve agreed it’s wrong, I’ve contacted you 20 times over the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence
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Ice.reef Ⓥ
(@Ice_Speedway) reported
from
Stratford, England
@ThreeUKSupport I have had a cross next to my reception all day. Trying to do work here and can't make or receive any calls. Can you please help as this is ridiculous.
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Welshinldn
(@Welshinldn) reported
from
Walthamstow, England
@ThreeUKSupport My phone service has been suspended even though my bill is wrong, you’ve admitted it’s wrong, I’ve contacted you twenty times in the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Sohail Ratansi
(@abstractNurban) reported
from
Harrow Weald, England
See data is down in the HA5 HA2 area typical @ThreeUK @Three_Is_Broken
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport Mate I live & work in London ...... Signal is pathetic in most places. I’ve give up now, sick of being told there’s a fault, it’s my sim etc. Lads I work with on o2 & EE not having any issues at all.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Hudson
(@docta_liam) reported
@ThreeUKSupport My point is that it stops working, daily. A home broadband service cannot go down daily. Whether rebooting a modem fixes it or not is irrelevant.
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James Crook
(@crookie1998) reported
@ThreeUKSupport Hi do you support e-sims? If not do you have plans to support them? If so when?
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Croxi
(@Croxi14) reported
@ThreeUK you have got to be the worst company to deal with when cancelling. Contacted you to close my account completely, I'm now on the 5th final bill because of your incompetence! Claiming I requested a pac code to move my number which is complete lies. Joke of a company!
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jackson
(@jackson21348376) reported
from
Bromley, England
@ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.
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jackson
(@jackson21348376) reported
@ThreeUKSupport Its SE208JE. I am facing serious issue with the connection. Signal from the hub is showing green for 4 and 5G. But connection is on and off sometimes no connection.
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Nathan Price
(@thegamer6701) reported
@ThreeUKSupport I don't think so. May have used it in my phone to make sure its unlocked when took contract out but never used it for at least 10 months. Its been taken out phone since then and not used. Got about 2 months left on contract so wanted to use the data on it for last months
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Pritesh Patel
(@priteshpatel9) reported
@OllieParker @ThreeUK I genuinely don't understand how it's actually so poor across many parts of the country.
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Chris Almond
(@notgotnothing) reported
@ThreeUKSupport I have no 4g this morning in LS226RS, is this a problem that you are aware of and how long is it expected to last please?
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Débora Cunha
(@dsfcunha) reported
@ThreeUKSupport Thanks 👍 I have the new 5G hub home broadband. Since friday there's no 5G signal, only 4G light is on, but no internet connection. 😵 Doesn't this work with 4G only? Area is SE13 6QA.
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Andy M
(@tapshead) reported
@ThreeUKSupport Any plans to improve service around PE25 2LA ? It’s extremely poor at present.