1. Home
  2. Companies
  3. 3 (Three)
  4. Kensington, England
3 (Three)

3 (Three) Outage Report in Kensington, Greater London, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Kensington, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Kensington, England

The most recent 3 (Three) outage reports came from the following cities: Newham, Hammersmith, London, City of Westminster, Harringay, Enfield Town, Southwark, Tower Hamlets, Barnet, Croydon, Hackney, Southall, Fulham, Hounslow, and Wandsworth.

CityProblem TypeReport Time
Newham Internet 2 hours ago
Hammersmith Internet 2 days ago
London Total Blackout 3 days ago
City of Westminster Internet 5 days ago
Harringay Internet 5 days ago
Enfield Town Phone 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • BobCratchitt
    Andee Byford (@BobCratchitt) reported from City of London, England

    @acameron78 @ThreeUKSupport I had the same issue in Mexico two weeks back. I am interested in why.

  • justifyles
    Justin Fyles (@justifyles) reported from Hackney, England

    @ThreeUKSupport E8 goes in and out, and whenever I am near tall buildings, the signal also goes in and out :(

  • NeilEvansRocks
    Neil A.Evans (@NeilEvansRocks) reported from Camberwell, England

    @8lettersuk @ThreeUK I cancelled Three after being properly evangelical about them for years: two issues bugged me they seem to rely on other people’s cells in central London many of which have long term faults and issues with billing, not being able to streamline the couple of accounts billing dates

  • Becksibee
    Becky Foster (@Becksibee) reported from Camden Town, England

    Definitely looking to come of @ThreeUK I’m fed up of bad internet. I thought it was my area but been in London last two days, usually good here but it’s been horrible. Got full signal. It won’t even load to check my data. You cant even be on Wi-Fi that.

  • suhailpatel
    Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • josh_the_tech
    Josh (@josh_the_tech) reported from Camden Town, England

    @ThreeUKSupport No issues here. Just tech chat

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUKSupport I can’t even begin to know how many times you have asked me this. Please stop with the innocent act. You guys know the network is broken in central London.

  • tobeconfirmed
    Ramzi Yakob (@tobeconfirmed) reported from Bromley, England

    @jopkins @ThreeUK Id already checked today because my signal has dropped off a cliff too

  • devils50
    Simon Devlin (@devils50) reported from Poplar, England

    @ThreeUKSupport Yes. And then said it would sort itself out in a couple of hours. It hasn’t. Poor service

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUK @ThreeUKSupport @Three_Is_Bro was promised that my problems would be sorted when 5g comes. I was given a discount and told I could end my contract whenever I wanted and upgrade to 5g. Now the call centre - despite acknowledging that they can see this chat want to charge!

  • chappell_lewis
    Lewis Chappell (@chappell_lewis) reported from Camden Town, England

    @ThreeUKSupport I have no signal, sim no longer works. Can you look into this pls

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUKSupport @sarahwitzke Total and utter rubbish. When will you stop lying to people and fess up that 4g is broken in London. Stop making people think it’s their fault. Will you never learn!!! 😡

  • PaulyKendrick
    Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @ThreeUKSupport Happily, but I don’t think there’s much point; it’s just a patchy network...

  • bumpiegin
    Hayley Dulson-Hughes (@bumpiegin) reported from London, England

    @ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

  • BankerJase
    BankerJase 🇬🇧🇪🇺🏳️‍🌈 (@BankerJase) reported from Camden Town, England

    @PositiveLad @ThreeUK Vodaphone for me and their network is very good in the city

  • tobeconfirmed
    Ramzi Yakob (@tobeconfirmed) reported from Bromley, England

    @jopkins @ThreeUK Yes. Doing planned network improvement today according to network status checker on the website.

  • UsamaQureshy
    Usama Qureshi (@UsamaQureshy) reported from Paddington, England

    My data doesnt work in most of the cental London locations @ThreeUKSupport. Sent you number on DM.

  • 13pms
    mayur shah (@13pms) reported from Brentford, England

    @kellymariekirk @ThreeUK @ThreeUKSupport Happened to me 2 days ago When I spoke to 3 they said it was not them my address got changed as well took 2 hours to get through to them to stop the account now waiting for a new sim after 15 years am so upset with the service and time it took

  • glosuk68
    glosuk68 (@glosuk68) reported from Hackney, England

    @ThreeUKSupport This number on your network is being used by accident claims spammers: 07462 074761.

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from Poplar, England

    @Ofcom @ThreeUK have basically abandoned their customers in large cities and their 4g network is basically gone. They keep telling us it’s our phones. Or it’s just busy. But it’s been poor to non existent for four months solid - it was perfect before four months ago.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • chanelcornelius
    Chanel (@chanelcornelius) reported

    @ThreeUK DO NOT USE THIS NETWORK! I tried to cancel as no signal, told £180, told to wait 30 days for engineers, waited, then told fee increased by another £100 - TAKE ME TO COURT IM NOT PAYING YOU ANY MORE MONEY FOR A SERVICE YOUVE NOT SUPPLIED SINCE AUGUST!!!

  • kirstywoolven
    Kirsty Woolven 🎄 (she/her) (@kirstywoolven) reported

    @ThreeUKSupport and it's just really poor service, like I don't think I will be put through to the complaints team and that I'll be disconnected after an hour.

  • sojuheart
    🦦 (@sojuheart) reported

    @ThreeUK And besides, I can’t pay for a service that I have not legally received. Lmao!

  • sojuheart
    🦦 (@sojuheart) reported

    @ThreeUK Your webchat is garbage. The same webchat that didn’t give me a tracking number, nor the option to give me cover on stupid situations like this. You lot are wild. I will defo be leaving a review on this. 5 years been with y’all and this is what you do. I’m done with 3.

  • Katheri20966704
    Katherine Sweeney (@Katheri20966704) reported

    Got a disappointed 16 year old this evening @ThreeUK. Waited in all day for a new phone due to be delivered today. But nada. I get we’re mid pandemic. And that the weather is pretty poor and there are logistical issues. But not even an email update? Very poor customer service.

  • chanelcornelius
    Chanel (@chanelcornelius) reported

    @ThreeUKSupport DO NOT USE THIS NETWORK! I tried to cancel as no signal, told £180, told to wait 30 days for engineers, waited, then told fee increased by another £100 - TAKE ME TO COURT IM NOT PAYING YOU ANY MORE MONEY FOR A SERVICE YOUVE NOT SUPPLIED SINCE AUGUST!!!

  • kirstywoolven
    Kirsty Woolven 🎄 (she/her) (@kirstywoolven) reported

    @ThreeUKSupport It's for a £35 unlimited data pack and I just want a refund (minus what I've used) as the signal isn't great here and I was hung up on the phone, told they don't do refunds over 150mb and now that the 14 day cooling off period doesn't apply to PAYG (when the t&c read different)

  • DanielHarry311
    Daniel Jacobs (@DanielHarry311) reported

    @ThreeUKSupport need support ASAP. Three app has issues for few days now , need to transfer my PAC code immediately. Thanks

  • fevington
    Mike Fethers (@fevington) reported

    @ThreeUK hi guys, was on the phone to support and they hung up on me. Can’t call back because you lowered my credit limit to £10?! Currently roaming so not ideal!

  • FrankCa59942162
    Frank Castle (@FrankCa59942162) reported

    @ThreeUK I pay you for a service every month and I can't even make a phone call with out worrying if I have signal.