3 (Three) Outage in Kensington, Greater London, England

@ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!

@ThreeUKSupport hi, my mobile number hasn’t transferred to my mew phone. No help int he phone customers support. Now one week over due for the switch and paying three for a service I can use

@ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?

@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service

£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts

@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?

@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?

@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you

@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks

I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)

@ThreeUK your network is pathetic and horrible, in a place like Stratford Westfield I don’t get proper reception, just a rip off you guys are. I was made to leave lyca and coke to you by your cc at the store and now that person is just disappeared from the store. Not helpful

@ThreeUK pathetic store customer service at Ilford Exchange Mall store, I was told to port in to your network leaving Lyca I order to get a phone contract, was switched to sin contract and was told to visit you after 5 months of payments and now they say wait for another one year

@ArgosHelpers @Argos_Online Dear Sir or madam This is ridiculous disgusting Shamed by Argos I'm trying to to speack to one of the customer service over the phone holding time over 25 minutes to speack to customer service. My provider @ThreeUK will charge me trouble the price

@ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.

@ThreeUKSupport hello. Why is my internet and phone not working since 9 AM? I am in dundee DD2 dundee.

@ThreeUKSupport Every time I contact it says the systems are down or being upgraded. All I need to know is if I am out of contract?

@ThreeUKSupport my number is stuck ‘disconnected’ with you in a failed PAC port, I need help ASAP thanks

Hi @TalkmobileUK... no signal/service day 4 since PAC in failed from @ThreeUK im still getting their “number not recognised” automated voice message calling my own number even though my TM account logged in is showing the port successful... I really need HELP ASAP

@ThreeUKSupport costs I've incurred, but I'm still paying a monthly fee for a phone service I cannot use for at least 3/4 weeks, which is completely unacceptable.

@ThreeUKSupport the WORST customer service ever. I'm so angry. It's been 75 minutes and I still can't get what I want from your online departments. I don't believe you care at all that I've been a customer for 15 years. No longer. APPALLING

@ThreeUK Customer services are a complete joke shop

@ThreeUKSupport Hello, it’s a network issue, I was told it’s the mast capacity? Postcode is HG5 8NQ

@ThreeUKSupport yeah that's the one I've been online with - since 12.15. And I'm still not anywhere near being able to cancel and get my money - that you took from my account without permission. "Imran" is being utterly useless

@ThreeUKSupport Hi, I was told I’d be sent a PAC code on Saturday but never had it?