3 (Three) Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W11 and W8.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (26%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Kingston upon Thames, London, Wembley, City of Westminster, Twickenham, Southwark, Croydon, Hackney, Stanmore, Woolwich, City of London, Hammersmith, Kensington, Wandsworth and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames |
Internet | |
| London |
Internet | |
| Wembley |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Volkan
(@Volkz20) reported
from
Enfield Lock, England
Unbelievable how I have a full bar reception of 4G+ on my phone yet my phones internet is so incredibly shit and slow @ThreeUK
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Rana W U Rehman
(@rwurehman) reported
from
Wandsworth, England
@ThreeUKSupport no service whatsoever since yesterday on 3 different phones. No message or warning on web yesterday, but now says outage. Just ridiculous, I’ll be leaving very soon.
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Mo Mo Jo
(@mo_rashid25) reported
from
Brentford, England
@ThreeUK @PedroClarke1 Congrats on being the first @ThreeUK, however your network in London is pants now. You defo have the cheapest plans but now I know there’s a reason for it.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport @ThreeUK you promised me support and today you have failed massively. I can’t speak to anyone via chat or on the phone that can see my active complaint - I need to speak to someone in the UK but it’s impossible.
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gianluca giorgi
(@hal7474) reported
from
Poplar, England
@Three_Is_Broken @ThreeUK at this point I do believe this a proper joke. A comic movie about a proper fraud. I really had enough... they said they would have sent me a new sim. It happened two weeks ago. maybe they are delivering it at the same speed of their network
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@justifyles @richandprecious @Three_Is_Broken @ThreeUK Well then that comes down to choice doesn’t it. Just saying nobody has to stay in a broken contract if they don’t want to. I’d suggest speaking to EE. They have a new u limited contract and you can just pop their sim in a 4g router.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Are there data issues in NW3 @ThreeUK - seem to be
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Elodie Mescam
(@ElodieMescam) reported
from
Lambeth, England
@ThreeUKSupport I went to portugal but never receive a message that I will be outside my fata plan or whatever... so i don t understand! Can we fo something for it ... best
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PelhamB
(@PelhamB) reported
from
City of London, England
@ThreeUK I can’t even get your live chat to work your signal is so bad! This is the last straw. I want to leave now.
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captain odair ♆
(@pauloajsilva) reported
from
Lambeth, England
I just can't wait to leave @ThreeUK! What a terrible service.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Three_Is_Broken @ThreeUKSupport The agent couldn’t understand the difference between speed and volume. He argued that because last month I used 180gb I was obviously enjoying the service I was paying for. I was shocked and disgusted as he had the notes from past 3 months of hell and was supposedly a “manager”
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Elodie Mescam
(@ElodieMescam) reported
from
Lambeth, England
@ThreeUKSupport My bills... I have been trying to resolve it for 2 weeks now, writting on twitter, going to the shop etc. I want a refund of the data outside my subscription because i never been warned that I was outside and want to cancel my data boost
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@ThreeUKSupport just to be clear, I did not receive any help from you!
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Rana W U Rehman
(@rwurehman) reported
from
Wandsworth, England
@ThreeUKSupport no service since yesterday
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport Customer service is 👎🏻 Needs to be on point & your business department is the worst I’ve delt with.
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Oge bu ndu
(@NwaanyiOwerre) reported
from
Camden Town, England
Listen I’m ready to leave this nonsense network! @ThreeUK @ThreeUKSupport
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Oge bu ndu
(@NwaanyiOwerre) reported
from
Walthamstow, England
@ThreeUKSupport No it hasn’t. I want to leave this network. All you do is take people’s money and not provide an appropriate network or service.
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ooshka waayne
(@DiniDinooo) reported
from
Brentford, England
The worse phone network to ever have is @ThreeUK even their customer service is disgusting can’t even solve my issues
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Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@ThreeUKSupport You didnt understand my complains. 1) you have bad equipment that cant scan every type of documents. 2) your offices dont have access to edit user info. Thats why your offices are useless. You should fix this.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Three_Is_Broken @ThreeUKSupport Yes. Their marketing contradicts what their support team says. I’m stuck though as there is no other provider where I live and fixed broadband isn’t possible even though it’s central London (heritage area so no digging)
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Katie harshy marshy
(@katiejanemarsh) reported
@ThreeUK I’ve had no broadband since 10/11/2025, the fastest download I’ve had is 82 Mbps between 10/11 - 16/11 !!! I’ve contact your customer support and they’ve said there is an issue with my area and credited my account £2.60!!!! This is not acceptable
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Hamza Butt
(@hrbuttpk) reported
The customer service is as bad as their broadband. Not recommended! @ThreeUKSupport @ThreeUK
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Hamza Butt
(@hrbuttpk) reported
The customer service is as bad as their broadband. Not recommended! @ThreeUKSupport @ThreeUK
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Katie harshy marshy
(@katiejanemarsh) reported
@ThreeUK I’ve had no broadband since 10/11/2025, the fastest download I’ve had is 82 Mbps between 10/11 - 16/11 !!! I’ve contact your customer support and they’ve said there is an issue with my area and credited my account £2.60!!!! This is not acceptable
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Katie harshy marshy
(@katiejanemarsh) reported
@ThreeUK I’ve had no broadband since 10/11/2025, the fastest download I’ve had is 82 Mbps between 10/11 - 16/11 !!! I’ve contact your customer support and they’ve said there is an issue with my area and credited my account £2.60!!!! This is not acceptable
-
Hamza Butt
(@hrbuttpk) reported
The customer service is as bad as their broadband. Not recommended! @ThreeUKSupport @ThreeUK
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Hamza Butt
(@hrbuttpk) reported
The customer service is as bad as their broadband. Not recommended! @ThreeUKSupport @ThreeUK
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Hamza Butt
(@hrbuttpk) reported
The customer service is as bad as their broadband. Not recommended! @ThreeUKSupport @ThreeUK
-
Katie harshy marshy
(@katiejanemarsh) reported
@ThreeUK I’ve had no broadband since 10/11/2025, the fastest download I’ve had is 82 Mbps between 10/11 - 16/11 !!! I’ve contact your customer support and they’ve said there is an issue with my area and credited my account £2.60!!!! This is not acceptable
-
Hamza Butt
(@hrbuttpk) reported
The customer service is as bad as their broadband. Not recommended! @ThreeUKSupport @ThreeUK