3 (Three) Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W11.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Kensington, London, Southall, City of Westminster, City of London, Southwark, Muswell Hill, Hackney, Hammersmith, Ealing, Fulham, Islington, Croydon, Barnet and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Kensington |
Phone | |
| London |
Internet | |
| Southall |
Internet | |
| City of Westminster |
Total Blackout | |
| London |
Internet | |
| City of London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!
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⋆☆ 𝒥𝑒𝓈𝓈 ⁷ᴀᴛ ʜᴏᴍᴇ☆⋆💜⋆ ⟭⟬ 𝙿𝚊𝚛𝚝 𝚛𝚎𝚜𝚝 ⟬⟭
(@Jubballama) reported
from
Barnet, England
Hi @ThreeUK I have absolutely no signal when going around London?????? Again, how many times is this gonna happen 🙃
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Griffy 🏳️🌈What fresh hell is this?
(@seaniegriff) reported
from
Camberwell, England
@ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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chris froome+
(@floppyrubber) reported
from
Hillingdon, England
@ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help
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Amelia Stott
(@ameliaoceangirl) reported
from
Stratford, England
Does anyone know a good U🇬🇧 phone provider that isn’t @ThreeUK. 8+ years loyalty and the worst service everrrrrrrr. I can’t.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Gregory Mumford
(@gsmumford) reported
from
Wandsworth, England
@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Dean Carr
(@DeanCarr15) reported
from
Camden Town, England
@ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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HRT from Steps
(@JerryStillman) reported
I've never turned off the "adult" filters on my home 4G connection because I can only do it over the phone, I've heard they get turned back on randomly, and I've not had a problem with false positives. Today I find that @ThreeUKSupport have blocked @PinkNews. This is disturbing.
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Darren Woods
(@spinneywoods) reported
@ThreeUK why why why why is your signal so shite when coming out of Victoria
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Matt Phillips
(@RetroWarwick) reported
@ThreeUKSupport Its been like this since early January. Multiple calls to you at Three. Compensation paid twice. The network has been one bar at best for weeks and its not my phone. All you keep saying is the work will be done soon...it's garbage.
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DJ JON
(@Jonandrews01) reported
@ThreeUK no mobile internet 2 bars signal. I go round houses finaly told phone mast work in my area slowing doen my signal, no idea when It will be fixed and I was asked is it something I can live with for the next few days/weeks/months Thankfully they let me cancel fee free
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Clare-REAL socialists wear masks 😷
(@ClareQ12) reported
@ThreeUKSupport Please let your manager know that these are training issues. They can either organise the refund, or I can point out all the training issues to the CEO and that'll be your manager's responsibility to fix.
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Nicola Davison Reed
(@NdavisonR) reported
@ThreeUK @ThreeUK Why is your service so crap ? zero internet connection for over a month due to technical difficulties with a mast -‘but still you bill me ? And I have attempted to use your chat ‘service ‘ is really poor why should I pay for nothing ? I would like the money refunded
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Clare-REAL socialists wear masks 😷
(@ClareQ12) reported
@ThreeUK Switch to @giffgaff, you get more data and the customer service isn't as appalling as Three, who I am utterly convinced by now are a joke company. Its the only explanation 😬
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Ian Harrison
(@Bigfootbull) reported
@ThreeUKSupport Basically if I have 4G our devices are useless, my mobile and my wife’s mi-fi. We are looking for areas with worse signal so our devices work.
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Nicola Davison Reed
(@NdavisonR) reported
@ThreeUK @UKHonor Why is your service so crap ? I have had zero internet connection for over a month due to technical difficulties with a mast -‘but still you bill me ? And I have attempted to use your chat ‘service ‘ is really poor why should I pay for nothing ? I would like the money refunded
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Nicola Davison Reed
(@NdavisonR) reported
@ThreeUK @PostMalone Juts awful service