3 (Three) Outage Report in Kensington, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 05: Problems at 3 (Three)
3 (Three) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (32%)
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Total Blackout (10%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Lewisham, Tower Hamlets, Southwark, Croydon, Hampstead, Hackney, City of Westminster, Islington, Watford, Blackheath, Ilford, Bermondsey, Wandsworth and Poplar.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Claxhausen (@jospehclax) reported from Hillingdon, England
@ThreeUK so I had my account compromised, a phone and sim was ordered without my knowledge, once it arrived at my house, I reported it to the fraud action squad, then reported to your fraud department with my crime reference number. Your fraud department never followed up 1/2
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Nesbitt (@Nesbitt14) reported from Bromley, England
@ThreeUKSupport what's going on with the network?
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🇬🇧🇺🇦🇪🇺 (@markariyan125) reported from Lewisham, England
@ThreeUK I'm a ThreeUK customer and DIDN'T receive the alert.
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Mike🇪🇺🏴🏴🇺🇦🇬🇧 (@MikeM5517) reported from Worcester Park, England
@ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact
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Umesh Kumar (@Mesh_Kumar) reported from Newham, England
Definitely did not get one of these @GOVUK official alerts on my phone! Apparently it was the same for many @ThreeUK network users! Oh well! #emergencyalertfail
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James Aubrey (@JimboUK71) reported from Sutton, England
@ThreeUKSupport I’m out of contract now! After 17 years of substandard coverage, poor support I’m leaving. Not receiving the nationwide alert this afternoon, was the final straw!! 😡😡😡 I have my safety to think about!
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Stuart Bonathan (@stuartITV) reported from Southwark, England
🚨 🚨 So looks like @ThreeUK failed to issue the alert at 3pm. Lots of messages on twitter of others who didn't receive the sound or message. Anyone with a 3 phone actually receive it?
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Ian Moy (@Monkster1978) reported from Worcester Park, England
Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob
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Jade Sharp (@jadesharp1992) reported from Hounslow, England
@ispreview hey, so it looks like @ThreeUK have updated their codec for the voice calls, I think they are using Evs like EE? If you ring someone that is on Three, from any other network now, you get high quality calls! It’s great! :-)
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James Ross (@JrRoss26) reported from Islington, England
@ThreeUKSupport I’ve had no service on my phone since this morning. Please advise ASAP.
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X2 (@KronosX81) reported from London, England
@ThreeUK I am supposed to be getting clear 5G signal and coverage but I am barely getting 3G 😡 no matter the area I may be in during the day. If you can’t cope with 5G networking stop offering it until you’re competent to do so as it’s a f’g disgrace. Charging fortunes for 💩.
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X2 (@KronosX81) reported from London, England
@ThreeUK wot the heck is going with the blasted network last few months it’s gone worser than it was 15years ago 😡😡😡😤😤 struggling to load a google page Stop paying filthy rich football clubs £50+m per year in sponsorships and focus on the network instead asap 😡😡
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Martin 'Snazzy' Cox (@MartinCox0155) reported from London, England
@ThreeUKSupport So how do I avoid upgrading and remain a customer?
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from Camden Town, England
@ThreeUK @ChelseaFCW @ChelseaFC Thanks for your help on that. Shame an alternative date couldn’t be arranged but unfortunately my surgery cannot be postponed.
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razvan radu (@razvan_radu_4u) reported from Hillingdon, England
@threeuk you are a s**t network… more than a year since no or poor internet at Heathrow T3! SHAME!😡
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#KeepOurNHSPublic (@SaraSadEyedLady) reported from Camberwell, England
@ThreeUKSupport I have contacted the complaint team. I’m waiting for a response.
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Compass Residential 'HERE TO HELP YOU MOVE THERE' (@compassresiden1) reported from Barnet, England
@ThreeUKSupport Thanks and maybe send a service message to users so they don’t have to wonder why they have no service. Have a good night.
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george campbell (@GEECAM) reported from Wandsworth, England
@ThreeUK if your call center staff in India fail to answer your question, simply hang up and blame a poor reception issue!
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Compass Residential 'HERE TO HELP YOU MOVE THERE' (@compassresiden1) reported from Barnet, England
@ThreeUK I’ve had 1 bar all day. What’s going on? #service
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Ryan (@r_condy) reported from Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Hysted (@hhysted) reported
Hey @ThreeUK I’m getting quite a lot of calls from 3 asking if I’m satisfied and to discuss offers! I’m not at @ThreeUK customer anymore and I’ve asked not to be called. Can you sort this or do I need to discuss with your regulator?
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Gareth Harrison (@garethharrison) reported
@VodafoneUK @ThreeUK Dear Vodafone, please sort out the three network. It’s ******* shite!
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Gareth Harrison (@garethharrison) reported
@ThreeUK your network is shite.
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Ash (@AshCooper_1) reported
@ThreeUK what on earth is going on with signal atm absolute shite
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RachT234 (@RachT234) reported
Out of frustration, I called @ThreeUK via Relay UK on 21 June to ask about a refund. I immediately asked to be transferred to billing. The agent ignored my request and spent over 25 minutes speaking at me, not with me. The Relay Assistant even prompted them to slow down. They didn’t.
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GioAdvises (@gio1ace) reported
@ThreeUKSupport what is going on calls are going through but I can’t hear anything nor can I receive any calls your network is so ****
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Richard Green (@Richard79059) reported
@ThreeUK Was told that I didn’t answer my phone for GP call appointment then reception told me that 2 emails was sent, which was not received on my phone , Very poor customer service from Three I checked the three web site , Message read no issues,
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Christopher England 🇬🇧 (@christopher_eng) reported
@ThreeUKSupport My partner's phone has suddenly decided it can't register on the network. She's in Liverpool, L1. Is there a network issue?
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Robert Pullan (@PullanTrustees) reported
@ThreeUK @ThreeUKSupport never had so much intermittent and slow network since the merger closed. Are you fiddling with things? WV1 near the Shell garage.
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Katie-Louise (@bluekatie25) reported
@ThreeUKSupport Hi after being promised a resolution by Friday it has still not been resolved. I have now been told they don’t know how long it will be till it’s sorted. This is not good enough