3 (Three) Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W8.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Epsom, Croydon, Newham, Hammersmith, Barking, Paddington, Kensington, Hackney, Islington, Enfield Town, City of London, Waltham Forest, Kingston upon Thames and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Epsom |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Newham |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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dj profile
(@djprofile) reported
from
Hackney, England
@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@ThreeUKSupport what type off stupid and in educated PEOPEL you have on phone service 😡😡😡😡
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUKSupport hi, my mobile number hasn’t transferred to my mew phone. No help int he phone customers support. Now one week over due for the switch and paying three for a service I can use
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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Angela Blacklaw
(@AngelaBlacklaw) reported
from
Harrow Weald, England
@ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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Martin Walker
(@MartinWWalker) reported
from
Paddington, England
@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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serena.
(@serenajemima) reported
@ThreeUK is actually the worse provider. Can’t get signal in Tottenham. Can’t get signal in East London. Wtf is this???
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Adam Griffiths
(@Darfdork) reported
@ThreeUK evening. I have a 24 month contract for mobile broadband we are about 12 months in and still struggling to get speeds above 300kb and then it fluctuates down, I have to reboot. Can my contract be broken as it's virtually unusable or am I stuck with it for another year?
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Lizetta
(@lizetta) reported
@ThreeUKSupport I’m not a new customer! I’m happy to talk to someone in the UK about this to get it sorted but I can’t do it over Twitter or the other channels I’ve used. Can you please let me know how I can speak to customer service in the UK?
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Champ Kind
(@benjamineverest) reported
@russyparsons @ThreeUK @VodafoneUK I had the same issues with Three last year. All. Over. London. Left for o2 and not had a single signal issue since.
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Lizetta
(@lizetta) reported
@ThreeUKSupport You have turned adult filters on without me asking to and I am unable to login to my home broadband account ever since I was “upgraded” to 5G - I can only login to my mobile account. Have tried calling and online chat and I’m getting nowhere with either issue!
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Sunjiv
(@sundis19) reported
@ThreeUKSupport why Internet is down in CM20TG?
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karl cronin
(@karlmrc) reported
@ThreeUKSupport I have, it's a shame you network has come to this.
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Steve T🐕🎭🎻🎧💿🎶🕺🇪🇺
(@TToplis1) reported
Hi @ThreeUKSupport Are you going to improve the signal/coverage in DT2 8BE and Dorset in general by May 21st because if not I’ll have to leave you. I don’t want to but I only have 3G 1 bar if I’m lucky. No WiFi. Not even with WiFi dongle. Nothing. The frustration is killing me😩
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Darth Rider
(@DarthRider4) reported
@ThreeUK Really naffed off, you sent me an email with an offer to upgrade my 4G bband to 5G, tried to do this via the link, but it didn't look right, rang your call centre & they tell me that I cant upgrade, this is to take out a 2nd contract so I will have to pay twice, WTF!!
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Chris Blunden
(@blundenm8) reported
@Lawesey83 @O2 Anything but @ThreeUK worst network going