3 (Three) Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W8 and SW3.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hackney, Southwark, London, Newham, Hayes, Kensington, City of Westminster, Hounslow, Waltham Forest, Poplar, City of London, Islington, Tower Hamlets, Croydon and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| Newham |
Internet | |
| Southwark |
Internet | |
| Hayes |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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Kent Le
(@kentausuk) reported
from
Poplar, England
@ThreeUKSupport just joined Three contract and switched my old number from Vodafone which should have taken place yesterday! Today I checked it hasn’t happened yet - call Customer Service no one answer!!! What happened? I gave you the PAC code!
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Maryum Kureeman
(@maryumk1) reported
from
Barnet, England
@ThreeUKSupport hey I haven’t had any 3G or 4Gsince yesterday afternoon. Is there a problem?
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Caracasflat
(@caracasflat) reported
from
Bromley, England
Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Bears Travel Coffee
(@BearsTravel) reported
from
Ilford, England
@ThreeUKSupport 3.2mgps when you have informed me our home-fi issues have been resolved Not true service is useless as is the product, it is not fit for purpose Now instead of enjoying cycling on Eurosport I will be wasting more time on the phone to your tech department
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James Guiness
(@james1980uk) reported
from
Tottenham, England
@ThreeUKSupport I can't seem to login on the app as it says my password is incorrect and when I try resetting my password I never get the email to reset.
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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Suren Perera
(@darthteddy) reported
from
Hackney, England
@ThreeUKSupport All good. Managed to get help on chat.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles
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tk.
(@TinuErin) reported
from
Eltham, England
@ThreeUK just here to tell you that you’re the worst thing since ikokore
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GerryC
(@gerryn19) reported
from
Islington, England
@ThreeUK you really do need to sort your customer service. 2 days & 2 hrs 11 mins & speaking to 7 different ppl later I don’t have a resolution. Why won’t you match my new BB deal to that of my friends, £17 5G 24 months? I’m trying to add an additional contract #3isrubbidh
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Sven Herold
(@svenherold) reported
from
Wandsworth, England
@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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许北方xubeifang
(@xubeifang) reported
from
Walthamstow, England
@ThreeUK I don't understand why the third is always not or broken.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
Yet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight
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M I K E Y
(@lostmikeys) reported
from
Ilford, England
@ThreeUKSupport Hey guys. How do I make a formal complaint re: Michelle in your Scottish call centre, who just called me a liar and to “speak to my bank instead” after YOU have overcharged me? Is it true that you “don’t do refunds”? I would like MY money back. Thank you.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Darby
(@tomdarby1958) reported
@ThreeUKSupport How does that help when your organisation cannot even tell me the correct way to insert it into a 5G hub?
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Lynsey D
(@lynsey_dxx) reported
@ThreeUKSupport Every time they call and I answer they put the phone down. Please get someone from the complaints team to call me so we can discuss further and close this matter. I don't appreciate being sent letters demanding funds that I do not owe Three.
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Faye Aydin
(@fayeaydin) reported
@ThreeUK hi I’ve found an iPhone that is with three network how can I return to its rightful owner?
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Jordon Griffiths
(@jordieg03) reported
@Ofcom is there a standard practice for access to a phone number/PAC if you cancel during the 14 day cooling off period? @ThreeUK think it’s ok to hold phone numbers hostage with no service or a PAC which I don’t think is acceptable
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Tom Darby
(@tomdarby1958) reported
@ThreeUKSupport Despite many hours on the phone to your lack of any help whatsoever department, it continues to say 'No Sim inserted when it is! Completed standard rubbish service from 3
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Tom Darby
(@tomdarby1958) reported
@ThreeUK why are you so useless? New 5G hub arrives and guess what, it doesn't work! Why am I surprised? Probably the worst customer service ever
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XL Recruitment Services
(@XLRecs) reported
@ThreeUKSupport had a call from one of your colleagues on Friday regarding a payment issue One of the biggest reasons I choose three is because of unrivalled customer service.Unfortunately this colleague let three down.Please can someone listen to that recording and get in touch.
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@ThreeUKSupport Why does your customer service agents keep muting the call when they looking in to the account?
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V
(@V86042738) reported
@ThreeUKSupport It’s just tethering that seems to be an issue. And only in that location. I tethered fine all the way home on the train but at home - nothing
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Tom Darby
(@tomdarby1958) reported
@ThreeUKSupport Right the problem is with the sim. In my opinion, it does securely fit into the base of the 5g hub, there is no 'click' as described in your online video. Apparently the sim has been activated but the hub still says ' no sim inserted'