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3 (Three)

3 (Three) Outage Report in Kensington, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Kensington, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Kensington, England

The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, City of Westminster, Harringay, Enfield Town, Newham, Southwark, Tower Hamlets, Barnet, Croydon, Hackney, Southall, Fulham, Hounslow, and Wandsworth.

CityProblem TypeReport Time
Hammersmith Internet 23 hours ago
London Total Blackout 2 days ago
City of Westminster Internet 4 days ago
Harringay Internet 4 days ago
Enfield Town Phone 4 days ago
London Phone 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • stormhasgone
    Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    @ThreeUKSupport Hi Chris, I spoke to Sana on live chat who has checked all this for me and noted congestion at E10 7NE with improvements being made by 4/10. However I’ve gone almost 2 years with this issue and am not willing to pay any more money

  • tomtilly28
    Adam Dack (@tomtilly28) reported from Stratford, England

    @ThreeUK the mobile internet at Stratford bus station is shocking shows 4g available but u can’t get any internet at all #poor

  • thomasjmahoney1
    Tom (@thomasjmahoney1) reported from Camberwell, England

    @ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks

  • Edmund_Tallack
    Edmund Tallack (@Edmund_Tallack) reported from Camberwell, England

    @ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.

  • stormhasgone
    Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    @ThreeUKSupport Yes I believe so. Ref 29475125. They offered 50% off early upgrade but I declined. And they applied a £35 credit to my account, which is better than nothing but doesn’t make up for 2 years of intermittent service

  • JamesNi62281680
    James Nicholson (@JamesNi62281680) reported from Poplar, England

    @ThreeUK @Three_Is_Broken your London coverage is shocking, how many times do we have to complain? I’m not replacing my SIM card and I’m not getting another new phone!! Just bloody fix it 🤬

  • i_o_olanrewaju
    Idris Olanrewaju (@i_o_olanrewaju) reported from Paddington, England

    @ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.

  • wanderlaurst
    lauren (@wanderlaurst) reported from Wandsworth, England

    Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.

  • stormhasgone
    Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    Definitely changing from @ThreeUK when my contract ends. My 4G barely ever works on my bus to work despite having full signal. I complain to them and they’re like “oh you could upgrade early and maybe that will give you better service” like ???

  • ViceDirect
    Vice Direct (@ViceDirect) reported from City of London, England

    @ThreeUK I can't get into my online account, can't reset the password because your servers don't work and can't contact anyone to sort this issue, I say **** ALL THIS COVID 19 SOCIAL DISTANCING AND GET WORKERS BACK INTO THIER OFFICES

  • TerryMillsMD
    Terence Mills (@TerryMillsMD) reported from Bromley, England

    @ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?

  • pauljamestailor
    Paul (@pauljamestailor) reported from Ilford, England

    @ThreeUKSupport It's been this bad since I joined 2+ years ago, had many talks with your team. You usually say it's congestion or a mast is being fixed (excuses/lies). I'd leave but I can't find an alternative. It's just poor service that a London postcode is not able to get a steady 4G signal

  • Machie_
    Maciej Bugala (@Machie_) reported from Paddington, England

    3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!

  • stormhasgone
    Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    @ThreeUKSupport I accepted the credit but no idea if that closed the complaint or not

  • driscolltheque
    Anya Driscoll (@driscolltheque) reported from Islington, England

    @ThreeUKSupport help! Phone says I have full signal but my intetnet isn’t working. Tweeting this on train WiFi. Problem with the network?

  • R_J_B
    R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • DepravedAcid
    Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke

  • i_o_olanrewaju
    Idris Olanrewaju (@i_o_olanrewaju) reported from Paddington, England

    @ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.

  • MissusWebb
    Sarah 🧡 (@MissusWebb) reported from Ealing, England

    @bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈

  • HimanshuPatel81
    Himanshu H Patel (@HimanshuPatel81) reported from Ealing, England

    Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • RetroSnowflake
    Victoria Wilson (@RetroSnowflake) reported

    I have never had such an infuriating phonecall in my life until just now with @ThreeUK customer service. I called up to ask a simple question about canceling my contract and asked at least four times and was constantly bombarded with...

  • uk_aaronjames
    Aaron James (@uk_aaronjames) reported

    @illyandbarri @ThreeUK Vodaphone are **** as well, I have had no issues with Three so far and my contract finishes in January next year

  • debscooper
    Debs Cooper 💫 (@debscooper) reported

    @ThreeUKSupport @ThreeUK Is it true that if I buy a sim from Smartys or similar that run on your network I can’t transfer my number? Im with you now

  • Katiandcoffee
    Kati (@Katiandcoffee) reported

    @ThreeUK Really sad and annoyed at the level of help 3 are willing to give their customers even when trying to discuss financial difficulties, no one seems to want to help at all.

  • Bluebelldan
    Di Butters (@Bluebelldan) reported

    @ThreeUKSupport having network issues with box & mobiles. Cutting off on phones & can't stream or use Internet. Like this for well over a month, despite calls to you. Difficult to talk as keep getting cut off. Reset box about 20 times, no different. Will cancel today if not fixed

  • Katiandcoffee
    Kati (@Katiandcoffee) reported

    @ThreeUKSupport Really sad and annoyed at the level of help 3 are willing to give their customers even when trying to discuss financial difficulties, no one seems to want to help at al

  • iPauloxD
    Paul (@iPauloxD) reported

    @ThreeUK any danger in sorting the downtime out, been up and down for over a week now and it's getting quite disruptive

  • jocapelxo
    Jo Capel (@jocapelxo) reported

    Hi @ThreeUK is network down in WF5 please? Mobile and WiFi not connecting

  • CameronCharnley
    Jane Cameron (@CameronCharnley) reported

    @ThreeUK Network maybe good but have u tried getting hold of anyone in customer services? Dreadful

  • RetroSnowflake
    Victoria Wilson (@RetroSnowflake) reported

    @ThreeUKSupport Yes, I eventually managed to get my contract cancelled but I shouldn't have had to ask numerous times. I was a long time customer and the entire situation was so frustrating.