3 (Three) Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W8 and SW3.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hampstead, Islington, London, City of London, Newham, Harringay, Hackney, City of Westminster, Camden Town, Hounslow, Southwark, Wandsworth, Ealing, Croydon and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
London, England
@ThreeUKSupport Nope. Had to hang up after waiting for 15 mins
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Ofcom @ThreeUK have basically abandoned their customers in large cities and their 4g network is basically gone. They keep telling us it’s our phones. Or it’s just busy. But it’s been poor to non existent for four months solid - it was perfect before four months ago.
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BankerJase 🇬🇧🇪🇺🏳️🌈
(@BankerJase) reported
from
Camden Town, England
@PositiveLad @ThreeUK Vodaphone for me and their network is very good in the city
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService
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Becky Foster
(@Becksibee) reported
from
Camden Town, England
Definitely looking to come of @ThreeUK I’m fed up of bad internet. I thought it was my area but been in London last two days, usually good here but it’s been horrible. Got full signal. It won’t even load to check my data. You cant even be on Wi-Fi that.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport I can’t even begin to know how many times you have asked me this. Please stop with the innocent act. You guys know the network is broken in central London.
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Lewis Chappell
(@chappell_lewis) reported
from
Camden Town, England
@ThreeUKSupport I have no signal, sim no longer works. Can you look into this pls
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The Fed
(@FedPoulton) reported
from
Hammersmith, England
@ThreeUKSupport Fyi where I live in Streatham High Road I have no problems. Greyhound Lane is where my brother lives phone calls are problematic internet access is virtually non-existent
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Neil A.Evans
(@NeilEvansRocks) reported
from
Camberwell, England
@8lettersuk @ThreeUK I cancelled Three after being properly evangelical about them for years: two issues bugged me they seem to rely on other people’s cells in central London many of which have long term faults and issues with billing, not being able to streamline the couple of accounts billing dates
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The Fed
(@FedPoulton) reported
from
Wandsworth, England
@ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.
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mayur shah
(@13pms) reported
from
Brentford, England
@kellymariekirk @ThreeUK @ThreeUKSupport Happened to me 2 days ago When I spoke to 3 they said it was not them my address got changed as well took 2 hours to get through to them to stop the account now waiting for a new sim after 15 years am so upset with the service and time it took
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport The thing is. I can handle a short period of poor service if you guys were honest and upfront about the whole situation from the start rather than trying to convince everyone it’s their device that’s at fault and denying there is a citywide problem.
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Simon Devlin
(@devils50) reported
from
Poplar, England
@ThreeUKSupport Yes. And then said it would sort itself out in a couple of hours. It hasn’t. Poor service
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Justin Fyles
(@justifyles) reported
from
Hackney, England
@ThreeUKSupport E8 goes in and out, and whenever I am near tall buildings, the signal also goes in and out :(
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport @sarahwitzke Total and utter rubbish. When will you stop lying to people and fess up that 4g is broken in London. Stop making people think it’s their fault. Will you never learn!!! 😡
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glosuk68
(@glosuk68) reported
from
Hackney, England
@ThreeUKSupport This number on your network is being used by accident claims spammers: 07462 074761.
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@jopkins @ThreeUK Yes. Doing planned network improvement today according to network status checker on the website.
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@jopkins @ThreeUK Id already checked today because my signal has dropped off a cliff too
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Andee Byford
(@BobCratchitt) reported
from
City of London, England
@acameron78 @ThreeUKSupport I had the same issue in Mexico two weeks back. I am interested in why.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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ian carmichael Bsc (Hons), Dip HE (Open)
(@ian23123502) reported
@ThreeUKSupport 3 mobile has to be the UK’s most unresponsive customer supporting network in the whole of the UK. Customer service is non existent
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johnny utah
(@JohnnyUtah4567) reported
@ThreeUK @ThreeUKSupport Day 19 and still without original number restoration. Wtf is going on 3? Tried calling my number and it's with EE!? 18 days and no access to services tied to that number! #ofcom #Ombudsman #gchq
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Darren Parsons
(@dparsons73) reported
@ThreeUK poor broadband in Wigan again!!!
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Emma Higgins
(@EmmaHig14157034) reported
@ThreeUKSupport Got a 5G hub three weeks ago. Hasn't worked due to not being 'activated'. Tried 4 times to activate with zero success. Now I can't cancel because it's never been 'activated'. How do I get out of this hell circle?
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Sumair052
(@Sumair052) reported
@ThreeUKSupport your goofball chat support told me to go in store to get my refund, and when I get there. The in store staff told me to go on your chat. What is your problem Three?
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Madaboutravel - Todo sobre Escocia
(@Madaboutravel) reported
@ThreeUKSupport I have already reregistered. That's where the issue is coming from. To complete the process I'm supposed to get a code in a SMS message. I never get that SMS
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DJ
(@djkevy83) reported
@ThreeUKSupport Hi, DPD has failed to deliver for the 2nd time. They keep going to a completely different property. DPD CS is absolutely useless, keep promising to come back but never do. Can I log another complaint with you regards to DPD’s incompetence? Tmw will be the 3rd go
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pete
(@ps11223300) reported
@ThreeUK @ThreeUKSupport so i have my emergency alerts turned off, every time i restart my phone i get a notification saying my operator has changed my settings and turned it on again. Why are you doing this?
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Ev Strong
(@gokuarmstrong) reported
@ThreeUKSupport network has been down on the mobile broadband & my mobile in the BT27 5NS area the past two days. If I go a few miles away it all works perfectly but the live chat function to report an issue keeps saying please try again. Coverage checker says no issues. Great.
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John Morris
(@Jonmoz) reported
@ThreeUKSupport No response to my written letter so I spoke to customer services and sent a copy of my letter who emailed to acknowledge receipt and they would look in to it - a month later I get a debt collector emailing me.