3 (Three) Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W8.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Newham, City of Westminster, London, Hackney, Hounslow, Waltham Forest, Poplar, City of London, Kensington, Islington, Tower Hamlets, Croydon, Merton, Southall and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| Hackney |
Phone | |
| Newham |
Internet | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport I can’t get signal to call them 😂
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Dan McDowell
(@danjmcdowell) reported
from
Hillingdon, England
I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.
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Akif K
(@Ak1fK) reported
from
Tottenham, England
@ThreeUKSupport And I mean it’s been like this pretty much all of 2019. When I asked about it, I was told just to use 3G (and that I didn’t pay for 4G, that was an added bonus so I should use 3G for the better service - not really the best customer service interaction)
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Christopher Whitton
(@Whitton88) reported
from
Wandsworth, England
@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Aanteater_
(@aanteater_) reported
from
Kingston upon Thames, England
@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
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Don Constance
(@snaprails) reported
from
Ealing, England
@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Dan McDowell
(@danjmcdowell) reported
from
Camden Town, England
@ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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Now Hear This
(@NowHearThisUK) reported
from
Hillingdon, England
priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account
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Derin Cag
(@DerinCag) reported
from
Enfield Lock, England
@ThreeUKSupport Yes, infact I over-emphasised it multiple times. Not sure it helps for your customer services team to be overseas, with access to millions of users data, sometimes in jurisdictions with a lack of regulatory justice or privacy laws.
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Christopher Whitton
(@Whitton88) reported
from
Islington, England
@ThreeUKSupport This was already done when I logged a formal complaint with your complaints team yesterday. Awaiting a “priority” call back from the technical team hopefully later on today
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ibrahim cubuk
(@IbrahimCubuk) reported
from
Enfield Lock, England
@ThreeUK i am disgusted by the way i have been treated by the customer services of three i have been your customer for 9 years i will cancel my account
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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Alex Russell
(@ARussell_11) reported
from
Camberwell, England
@ThreeUKSupport I have a problem across half of London. Shambles to be honest
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bad fings
(@gracedeborah_) reported
from
Walthamstow, England
@ThreeUK @ThreeUKSupport I don’t have service in E17 and it’s been like this for an hour.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dawud Marsh Ⓥ
(@DawudMarsh) reported
@ThreeUKSupport so, we join 3 and every since have had rubbish connection. Same excuse when we ring “Oh there is an outage” “Oh, we are working on the network” we still paying for a service we don’t get. We want a refund and early closure of our contract without penalty
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David Physick
(@Fizzinnf) reported
Very disappointing @vodafone. My daughter been a customer for 20 yrs, yet somehow an a/c has been set up fraudulently in her name. Rather than consider merging with @ThreeUK you'd be far better getting basics right to prevent such fraud. Now, should I renew my a/c of 25+ years?
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HappilyUnwoke 🇺🇦🇬🇧🏴🇺🇸✡️🦖💚🤍💜
(@HappilyUnwoke) reported
@ThreeUK I left your service nearly a year ago but I've got a credit to my bank account under "H3G" as a giro payment for £17.39 is this yourselves or a scam please? #H3G I'm not aware you owe me any money
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Hadassa
(@iamhadassaa) reported
@ThreeUKSupport is there an issue with 5g broadband/internet in Belfast BT1 area? No internet connection since yesterday.
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Tom Brandwood
(@Toms_Metal) reported
@ThreeUKSupport It connects, but no internet. There is signal and data on the phones, but it’s like Hotspot has been broken/disabled network side since all 4 went at the same time
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stephen ferry
(@sfez9) reported
@ThreeUK No signal/mobile data in my home town for weeks now. It’s great as I have an excuse to why my wife can’t get hold of me. The negative is I can’t order my just eat for the way home. Three please can you look into this on going issue? Messingham North Lincolnshire DN17
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HappilyUnwoke 🇺🇦🇬🇧🏴🇺🇸✡️🦖💚🤍💜
(@HappilyUnwoke) reported
@ThreeUK I left your service nearly a year ago but I've got a debit on my bank account under "H3G" as a giro payment for £17.39 is this yourselves or a scam please? #H3G
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Kathryn 📚
(@MrsJay14) reported
@ThreeUKSupport Hi, in the USA atm and phone constantly auto selects AT&T network which doesn't include making/ receiving calls. Keep having to manually switch to T mobile to make call/listen to VM. Any tips to stay on T mobile? I've followed all the data roaming tips on app.
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Josh
(@EivorTheKing) reported
@ThreeUK @UKHonor The 4g round my area is really bad, been a customer for years and never had a problem but this year my prices have gone up but the 4g connection has gone down massively. Will be switching in a months time to another phone company as its been like this for months now
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Aarish Shah
(@adsinuk) reported
@ThreeUK just want to give a hat tip to one of your customer service guys in the business team. Quick, to the point, got me from where I was to where I needed to be quick 🙌🏽