3 (Three) Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W8 and SW3.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Ruislip, Hampstead, Islington, City of London, Newham, Harringay, Hackney, City of Westminster, Camden Town, Hounslow, Southwark, Wandsworth, Ealing and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Phone | |
| Ruislip |
Phone | |
| Hampstead |
Internet | |
| Islington |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Tim English
(@mrtimenglish) reported
from
Ealing, England
@ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job
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anam🍂🍁
(@akok9618) reported
from
Watford, England
@ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service
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Johnathan Barrett
(@Johnathan1707) reported
from
Walthamstow, England
@threeuk I swear to **** if you stop me looking at adult material one more ******* time ima stop giving you flakey ***** money. Sort your shit out. Let me have a **** without having to go to WiFi.
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Robert (Register to Vote) Vesty
(@robvesty) reported
from
Stratford, England
@ThreeUKSupport Problem is that this comes on top of increasingly poor coverage over the past year. I keep having problems. Just called to complain and was offered paltry compensation sum so having to go to communications ombudsman.
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Josh
(@joshmarston92) reported
from
Lambeth, England
@ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫
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Martin Walker
(@MartinWWalker) reported
from
Harrow Weald, England
@ThreeUKSupport I've turned it off, and put it on airplane mode. Still not working
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Alexey
(@resoai) reported
from
Camden Town, England
@ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport It was due to your network being down which you know about
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Niall O'Malley
(@niallomalley) reported
from
Kingston upon Thames, England
@ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…
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Robert (Register to Vote) Vesty
(@robvesty) reported
from
Stratford, England
@ThreeUKSupport No. The live chat complaints procedure was terrible and in the end we reached deadlock so it’s now to go to Ombudsman
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Alexey
(@resoai) reported
from
Barnet, England
@ThreeUKSupport All you need to do is to pass the information along with the screenshot to the developers to fix it. I’ve been to the chat 6 times already.
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@CycleMummy @vintageshimano @PompeyCyclist @ThreeUK That's pretty appalling customer service and any decent service provider should write that off and not bill you for it. But if it was a service that you received they are technically allowed to charge you for it. If you didn't receive it then they are not
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will jennings
(@willjennings80) reported
from
Lambeth, England
@respros @ThreeUKSupport Yeah. They said a few days ago there were issues, not heard anything since but mine keeps dropping also.
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Martin Walker
(@MartinWWalker) reported
from
Kingston upon Thames, England
@ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@vintageshimano @CycleMummy @PompeyCyclist @ThreeUK Sadly they can add missing charges to the period that the original invoice covered and either raise a credit note and rebill that period or issue an additional invoice for the missing charge.
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Sunny T
(@Sunny_88_) reported
from
Ealing, England
@ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.
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Nick Szewciw
(@Touring_Tech) reported
from
Hillingdon, England
@ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Paddy McGrath
(@McGrathPad) reported
@ThreeUKSupport any chance you can provide the WiFi/broadband we are paying for..? 3 and a half hours with your call centre, another hour with your Corby branch and again still no nothing #service
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SOUNDMIND📴
(@SOUNDMIND_23) reported
@ThreeUK Hello @ThreeUK what’s your customer care number. I need to speak to someone. I have a pressing need i need to get resolved. One of your rep i chatted with seems to be new in the job. Sumanti by name
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Jess O'D/thasmin90🏳️🌈💙💙
(@jess_o_lover101) reported
@ThreeUKSupport day 2 of no service and you haven’t even updated this page since July!! Any explanation?
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Former Cllr Michael Hudston
(@CllrHudston) reported
@ThreeUK @ThreeUKSupport why am I suddenly get lots of spam text messages? What have you changed on your network that is suddenly letting these through when I never used to get any?
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John Macaulay
(@johnbhoy007) reported
@ThreeUK Why can’t I make calls with this crap network every few weeks it’s the same I’m done no more 3 smarty can go ding I’ve had enough of this shite
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Cilusse
(@Cilusse) reported
@ThreeUKSupport Hello there, can you please confirm if Three 5G Home Broadband customers are also able to use the Vodafone’s network? It doesn’t appear that my router ever tries to connect to it, and it would improve bandwidth in my area. Thanks!
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Richard Kelly
(@TrustedLeader) reported
@ThreeUK @ThreeUKSupport why ******** in 2025 is there NO cellular coverage in Victoria station?
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Matthew Hanson
(@Matthew19814376) reported
@ThreeUKSupport I live in S70 5PG postcode area of Barnsley. For the past few months now my signal completely disappears and I get the message Emergency calls only. Please fix this issue asap. I can assure you that I'm not happy about it and I'm not paying my bill for bad signal
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CJ 💀⭕️🇬🇧🇮🇪🇵🇸
(@SilasGallows) reported
@ThreeUK you need to train your staff properly to engage with members of the public. I have had one member of staff who was rude to me and one member of staff who hung up on me when I was trying to sort through my issue
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Radmehr
(@nasserjamili) reported
I’ve had a 12-year contract with @ThreeUK, paying for both my SIM card and home broadband, and I’ve never missed a single payment. Yet they still require a credit check just to add an extra £10/month eSIM. That’s ridiculous. Not happening — and after this, I won’t be extending my contract.