3 (Three) Outage Report in Kensington, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Kensington come from postal codes W8 and SW3.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at 3 (Three)
3 (Three) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of London, London, Islington, City of Westminster, Wandsworth, Ealing, Harringay, Croydon, Hackney, Southwark, Newham, Hayes, Kensington, Hounslow and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Islington |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Volkan
(@Volkz20) reported
from
Enfield Lock, England
Unbelievable how I have a full bar reception of 4G+ on my phone yet my phones internet is so incredibly shit and slow @ThreeUK
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@glamnailgirl @Three_Is_Broken @ThreeUK @ThreeUKSupport I was only three months in to my two contracts. I logged the complaint and then gave them a month to sort it and demanded that if it wasn’t sorted by that date that I could leave and then I did.
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ℨ𝔬𝔩𝔞 𝔙𝔦𝔠𝔢𝔫𝔱𝔢 *𝔅𝔯𝔲𝔫𝔦𝔞*
(@ZolaVincente) reported
from
Camden Town, England
@ThreeUK have the worst service imaginable, my ex truly hated me for him to convince me to join this network 🙄
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Elodie Mescam
(@ElodieMescam) reported
from
Lambeth, England
@ThreeUKSupport My bills... I have been trying to resolve it for 2 weeks now, writting on twitter, going to the shop etc. I want a refund of the data outside my subscription because i never been warned that I was outside and want to cancel my data boost
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@justifyles @richandprecious @Three_Is_Broken @ThreeUK Well then that comes down to choice doesn’t it. Just saying nobody has to stay in a broken contract if they don’t want to. I’d suggest speaking to EE. They have a new u limited contract and you can just pop their sim in a 4g router.
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Mo Mo Jo
(@mo_rashid25) reported
from
Poplar, England
@timmay2 @ThreeUK Second that, at least that way your customers can keep track of the improvements taking place. Pretty fed up of waiting and waiting for the network to improve
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Ashley
(@AshleyLlewellyn) reported
from
Barnet, England
@Three_Is_Broken @ThreeUKSupport @ThreeUK The last excuse before that was, we are upgrading to 5G to it may effect service...
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Janet Oluokun
(@janetoluokun) reported
from
Poplar, England
@ThreeUK what’s going with your Sunday service... still waiting to speak to an advisor! This is so frustrating!!!
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Mo Mo Jo
(@mo_rashid25) reported
from
Poplar, England
@adam_d3stroy3r @IsayIsayIsay1 @ThreeUK Lol tbh that excuse will actually be valid now, Three are rolling out L-band spectrum on 4G. Only more recent high end phones support it. Last years iPhone and the iPhone 11. So many like myself using older iPhones won’t likely see any benefit.
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Ranjan Mallya 🇮🇳
(@ranjanmallya) reported
from
Croydon, England
@ThreeUK The customer service representative of yours mentioned I will not be put on music after 25 minutes wait but no, am on music yet again.. #ThreeUK
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💫Aɳɳα💫
(@annaphili98) reported
from
Walthamstow, England
Internet is crap in Leytonstone been here 3 days now @ThreeUK 4g please sort it
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Ashley
(@AshleyLlewellyn) reported
from
Barnet, England
@ThreeUKSupport Almost everywhere now. I did pop instore to look for an upgrade, but don’t want to be stuck with a network I can’t use. I don’t really want to keep dropping down to 3G, I’m paying for 4G after all.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@iKevinWebb @ivanoverton @ThreeUK Don’t sign up with three. I just escaped from my home 4g contract with them. Utterly awful service and non existent data speeds.
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Ranjan Mallya 🇮🇳
(@ranjanmallya) reported
from
Croydon, England
@ThreeUK Getting through to customer service is a nightmare. It says the wait time is over 15 minutes now and so was the case with over the weekend.. Help!!!!
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Mo Mo Jo
(@mo_rashid25) reported
from
Brentford, England
@ThreeUK @PedroClarke1 Congrats on being the first @ThreeUK, however your network in London is pants now. You defo have the cheapest plans but now I know there’s a reason for it.
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Ranjan Mallya 🇮🇳
(@ranjanmallya) reported
from
Croydon, England
@ThreeUK Miserable customer service on #ThreeUK!
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Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@ThreeUKSupport You didnt understand my complains. 1) you have bad equipment that cant scan every type of documents. 2) your offices dont have access to edit user info. Thats why your offices are useless. You should fix this.
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PelhamB
(@PelhamB) reported
from
City of London, England
@ThreeUK I can’t even get your live chat to work your signal is so bad! This is the last straw. I want to leave now.
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Adam ☁️ Jamal
(@ONI_Assassin) reported
from
Hillingdon, England
I suspect it may be time to move from @ThreeUK to @VodafoneUK as they don’t have #VirtualSim or #AppleWatch support, but the @ThreeUK #GoRoam plan is amazing. Decision later today. #NeedAllThree #PunNotIntended
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Tatiana Nantes
(@TatianaNantes) reported
from
Richmond, England
@ThreeUKSupport decided to go with a contract, sim arrives today, 20min on hold and an idiot agent just refuses to proceed with transfering the number for no reason - now have 2 numbers none of which one works!! #sortitout
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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SenorMental
(@theonlyashcav) reported
@netflix won’t work on the @ThreeUK internet !!! Hurry up and fix your **** @ThreeUK
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Jim McKellen
(@mr_pl4r) reported
@ThreeUKSupport Any update on this Netflix issue - it’s been 3 days now 😞
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Amy MacLeod
(@AmyAmymacmac) reported
@ThreeUKSupport @ThreeUK 45 mins now and back on hold. The girl won’t let me talk to anyone else. She is awful! I’m so upset with this and double billed! I’m paying it to not deal with you ever ever again.
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The Technology Guys Ltd Repair Centre
(@The_Tech_Guys) reported
@ThreeUKSupport the old famous IT Magic turn it off and back on yes confirmed working again on the network in lanarkshire
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The Technology Guys Ltd Repair Centre
(@The_Tech_Guys) reported
@ThreeUKSupport @xogoldd any new update as still getting network error on Netflix Lanarkshire area Scotland
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Ben
(@Ben_Chels) reported
@ThreeUKSupport Thank you, I agree a restart of my gun has now resolved the problem.
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Shelley Jane Sinden Photography
(@Shelley36) reported
@ThreeUKSupport Nope still not working 😫
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@Ofcom Thanks for the advice. I've been loath to spend yet more time due to their dreadful, deceitful conduct, but I think it's time I did take a more official, documented route. @ThreeUKSupport, polite request, please provide links to complaint procedure (direct and via ADR), thank you
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Amy MacLeod
(@AmyAmymacmac) reported
@ThreeUKSupport I’m on the phone paying it right now. No evidence of my call apparently but I’m sure my phone I’ll will flag this up. I’ve been put on hold AGAIN. This is the worst customer service I’ve had and I’m swapping networks as soon as I can.
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steven mcphillips
(@stevemcphillips) reported
@ThreeUKSupport been into store to get a new SIM card as old one not working. New one still not working and your online help says. Go into store and get a new one. Absolutely shocking you going to pay for my lost wages