3 (Three)

3 (Three) Outage Report in Kensington, Greater London, England

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The latest reports from users having issues in Kensington come from postal codes W11.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kensington, Greater London, England 11/29/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kensington, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Barnet, Kensington, City of Westminster, City of London, Newham, Sutton, Southall, Southwark, Muswell Hill, Hackney, Hammersmith, Ealing, Fulham and Islington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBarnet Internet
United KingdomBarnet Internet
United KingdomKensington Phone
United KingdomCity of Westminster Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • QuantumCaza Alfie ☕ Coffee God (@QuantumCaza) reported from Islington, England

    So I can't pay my phone bill because the @ThreeUK site and app and phone number is down @ThreeUKSupport

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England

    @ThreeUKSupport No updates ill just take it, its not working as your end.

  • snorkielondon Mark Harrison (@snorkielondon) reported from Bromley, England

    @ThreeUKSupport I can’t call or text. What an absolutely rubbish service I’m getting from 3!

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

  • Illustrious8 James Jones (@Illustrious8) reported from Stratford, England

    @ThreeUK hi Three if you’re going to basically suspend customer service you should at least make sure your website works. I can’t change my plan to a sim only, either through the app or online. I’m cancelling my plan if you don’t get back to me today with this fixed.

  • SHPETeacher13 Sam Skinner (@SHPETeacher13) reported from Hammersmith, England

    @ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom

  • Muswell_Ben Ben Weaver (@Muswell_Ben) reported from City of London, England

    @ThreeUKSupport I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @ThreeUKSupport Outstanding customer service. Ordered your Huawei E557 with collections from your Wood Green store. Went there today they said it’s @ your Angel store. It’s not there either. Travelling when shouldn’t and now cannot work from home.

  • adizadiva7 Adiza Shardow 🇬🇭 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@adizadiva7) reported from Lambeth, England

    Same here talk about bad timeline lol @ThreeUK

  • The_Photographr Imran ® (@The_Photographr) reported from Harrow Weald, England

    @CurlyTazzi @BelleDameFolle @ThreeUK @virginmedia I haven’t had anything but great service from them. Blistering fast internet speeds all the time and never an outage in 4 years. Must be your dodgy area.

  • Willhide Will Hide (@Willhide) reported from Camden Town, England

    @catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.

  • MissValerieM Valerie M (@MissValerieM) reported from Walthamstow, England

    @ThreeUKSupport Don’t ever contact my page. You personally closed my query and now @ThreeUK are refusing to assist me because of you, so **** off and don’t contact me again. Lying bigots.

  • SHPETeacher13 Sam Skinner (@SHPETeacher13) reported from Hammersmith, England

    @ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK

  • Edrat77 David Ratcliffe (@Edrat77) reported from Lambeth, England

    @ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.

  • Muswell_Ben Ben Weaver (@Muswell_Ben) reported from Tottenham, England

    @ThreeUK I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!

  • MrSouthLondon Gary/Gawy (@MrSouthLondon) reported from Bromley, England

    @Simonfp21 @ThreeUK I haven’t had one of those in such a long time, but then I’m never out early enough to get a McDonald’s breakfast anymore, so

  • DAZZABRIODY Darren Briody (@DAZZABRIODY) reported from Islington, England

    @ThreeUK hi I’ve received post for a 3 account but the person named doesn’t live at my address can u help thanks

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @taralawrence21 @Three_Is_Broken @ThreeUKSupport Yeah...leave @ThreeUK they are shit

  • Serendipity247 serendipity247 (@Serendipity247) reported from Hillingdon, England

    Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • rjwilliams44 RICHARD J WILLIAMS (@rjwilliams44) reported

    @ThreeUK are there current system issues activating SIM cards?

  • foxtrotluna Luna Fox Winters (@foxtrotluna) reported

    @miascull @EE I had to email ThreeUK a scanned in copy of mine and they just did it too. Thing is, my bank name has updated, even though the account number/soco hasn't, so the direct debit will fail when renewed.

  • gwennelsonuk Gwen loves cats and bunnies 🐇🍞🐱🐻🏳️‍🌈🏳️‍⚧️ (@gwennelsonuk) reported

    @BeMore_BeBetter @ThreeUKSupport If you opt out and have kids in the house, even if you supervise their internet usage, then you now have to worry about being questioned as to why you allow porn to be accessed by them. Porn is NOT the issue!

  • monkey596 Scott Isaacs (@monkey596) reported

    @Evans23 @ThreeUKSupport I am having the same issues at LU7. I can receive internet via WiFi but not roaming around the whole LU7 areA

  • gwennelsonuk Gwen loves cats and bunnies 🐇🍞🐱🐻🏳️‍🌈🏳️‍⚧️ (@gwennelsonuk) reported

    @BeMore_BeBetter @ThreeUKSupport I'm PAYG, it's far cheaper but unfortunately censored. Working around the censorship is easy enough, but I once got told by customer service that doing so could result in having my SIM banned. It's crazy

  • Victoria_Alice1 Victoria Clark (@Victoria_Alice1) reported

    @ThreeUK you genuinely are the WORST phone company/ customer service I’ve ever known. Taken over £500 from me wrongly on the 20th of Jan & I’m STILL waiting for a refund. Disgusting.

  • Kenny_Onions Kenny Onions (@Kenny_Onions) reported

    @ThreeUK @SamsungUK Shocking customer service from Three's indian call centre. S21 scheduled for 26 Jan. Still no phone, apparently arriving 16th Feb (I don't believe you)

  • EventRob Rob Eveleigh (@EventRob) reported

    @ThreeUK you are my only business supplier who insists on sending paper bills each month slowing down the time it takes for you to get paid. (Not to mention the waste of resources). When are you going to create an online portal and digital invoices?

  • RoseWiltshire RoseWiltshire (@RoseWiltshire) reported

    @ZolaRabbitsoup @ThreeUKSupport You on Three as well? Thankfully I don’t use them for my broadband but gosh how frustrating for you! My mobile signal is virtually non-existent have to stick my head out the window to even get one freekin’ bar!

  • DiedrickMarlana Marlana Diedrick (@DiedrickMarlana) reported

    @ThreeUKSupport Another 60 mins on the phone today talking to 4 different departments - NO ONE SEEMS TO BE ABLE TO HELP! I HAVE BEEN TOLD AGAIN THE PHONE I ORDERED 9 WEEKS AGO WAS NEVER ORDERED