3 (Three) Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W8 and SW3.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Newham, Southwark, Hayes, London, Kensington, City of Westminster, Hackney, Hounslow, Waltham Forest, Poplar, City of London, Islington, Tower Hamlets, Croydon and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| Southwark |
Internet | |
| Hayes |
Wi-fi | |
| London |
Internet | |
| Kensington |
Wi-fi | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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α
(@hibouxchouette) reported
from
Enfield Lock, England
@ThreeUKSupport Still broken. Still on 'try later' every single time I've tried later.
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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C
(@COCOCHAPZ_) reported
from
Ealing, England
@ThreeUK you lot need to fix up
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Raghunath S Iyengar
(@ragwhos) reported
from
Islington, England
@ThreeUKSupport Thanks for your help. I'll try tomorrow. Like I said I don't trust the IVR I got to today, but I've made a payment just in case and it did it has accepted it. I hope you could check it
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Waleed Al-Zuhair
(@waleedtalzuhair) reported
from
Kensington, England
Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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Elliot Hughes
(@ElliotJH) reported
from
Camden Town, England
@ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.
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Dean Carr
(@DeanCarr15) reported
from
Camden Town, England
@ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere
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🕯️Fa Aristiguieta #HumanLivesMatter 🕊️
(@Aristifabi) reported
from
Poplar, England
Don't want to cause dismissal. All deserve a second chance. I think @ThreeUK could help Cara with training, care for the public & taking her to workshops where she is taught to treat people in a kind, respectful way Your clients would nt have to go through this horrible situation
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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mal mulhern
(@minion74) reported
from
East Ham, England
@ThreeUKSupport Yeah still have my 5 contracts took it's time too sort out since it's outage on the 23/03/20 with some blips no and again but would help to sort old issues out before trying to get new things done first if you get my drift older customers should be more of a priority I think
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mal mulhern
(@minion74) reported
from
East Ham, England
@ThreeUK And a lot of **** happened no service no help where were you quick to take payments try to sell 5g but not sort out 4g problems so any answers to that I don't think so only reply was blamed it on the corono virus bad enough with the conspiracy of 5g being bad what a joke 🤣🤣🙈
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Amelia Stott
(@ameliaoceangirl) reported
from
Stratford, England
Does anyone know a good U🇬🇧 phone provider that isn’t @ThreeUK. 8+ years loyalty and the worst service everrrrrrrr. I can’t.
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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🇪🇺 Chaz6 🇪🇺
(@chaz_6) reported
@ThreeUKSupport I would also suggest you provide your customer service agents with better GDPR training as they could have pointed me to that page rather tham simply refusing to help.
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Euan McAleece
(@macohibs) reported
@ThreeUKSupport But the problem is the sim I ordered on the phone will take up to 5 days. My phone is diverted to my partner but now have no access to phone or 3/4g when outwith WiFi, for up to 5 days, and I use this phone for my business. Hopefully I can get my partner to the store...
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S O’Marcaigh 🏳️🌈🇮🇪🇬🇧💙
(@SMarcaigh) reported
@WhichUK I disagree I have been with @ThreeUK for years and have a good deal which includes 5G and WiFi calling , worst I ever experienced was virgin mobile , non existent customer service .
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Heather Pritchard
(@HevaLaPritchy) reported
@ThreeUKSupport husband was trying to get an upgrade processed earlier but was told there was a system issue - has this been resolved yet please?
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Euan McAleece
(@macohibs) reported
@ThreeUKSupport This was done before going to the store. In anticipation of problems.
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マシュー
(@bluegodzilla) reported
@ThreeUK I have been struggling to get a signal the last two days in my area. Can I DM you my post code. So you can investigate.
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Amarpal Singh
(@ImAmaR13) reported
@ThreeUK It is every other day story. Why can't you do it overnight while most of the people are at home? I am still paying the full price for this below standard service. It was like that yesterday and again today and 3 days before.
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Euan McAleece
(@macohibs) reported
@ThreeUKSupport The policy needs updated. I was named on the account, had given photographic ID. A simple phone conversation with my partner, with security checks and I would be a happy customer. Or even if stupid policies are in place, the manager could have used a working sim...
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Euan McAleece
(@macohibs) reported
@ThreeUKSupport To check if it is the sim faulty or the phone. I. E helping your customer. There was no security issue. Just a system with no flexibility. And I still have no working phone. You can double down or suggest looking into the issue. So others may not...
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richi blennerhassett
(@eurocitizen) reported
from
Brighton and Hove, England
@ThreeUKSupport mobile internet is registering 0.83 mbps download speeds. No technical support to help. This is not what I call service