3 (Three) Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W11 and W8.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (45%)
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Total Blackout (29%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Twickenham, London, City of Westminster, Southwark, Croydon, Hackney, Stanmore, Woolwich, City of London, Hammersmith, Kensington, Wandsworth, Muswell Hill, Hounslow and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 Twickenham |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| Southwark |
Wi-fi | |
| Croydon |
Internet | |
| Croydon |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@vintageshimano @CycleMummy @PompeyCyclist @ThreeUK Sadly they can add missing charges to the period that the original invoice covered and either raise a credit note and rebill that period or issue an additional invoice for the missing charge.
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Alexey
(@resoai) reported
from
Barnet, England
@ThreeUKSupport All you need to do is to pass the information along with the screenshot to the developers to fix it. I’ve been to the chat 6 times already.
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MissDD
(@missddan) reported
from
Bromley, England
Why is my internet so appalling of late @ThreeUK i’m not a happy customer right now
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Alexey
(@resoai) reported
from
Camden Town, England
@ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.
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I am the hip-hop-a-potamus
(@angelspitten) reported
from
Camden Town, England
@ThreeUK wtf is going on with your network today I've had such spotty reception even though it's saying I have full 4 g
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Martin Walker
(@MartinWWalker) reported
from
Harrow Weald, England
@ThreeUKSupport I've turned it off, and put it on airplane mode. Still not working
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks
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Robert (Register to Vote) Vesty
(@robvesty) reported
from
Stratford, England
@ThreeUKSupport Problem is that this comes on top of increasingly poor coverage over the past year. I keep having problems. Just called to complain and was offered paltry compensation sum so having to go to communications ombudsman.
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Kat
(@Maomao_yan) reported
from
Poplar, England
@ThreeUK Very unhappy with data network. I’ve only switched to three in March 2019.
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anam🍂🍁
(@akok9618) reported
from
Watford, England
@ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service
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Tim English
(@mrtimenglish) reported
from
Ealing, England
@ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@CycleMummy @vintageshimano @PompeyCyclist @ThreeUK That's pretty appalling customer service and any decent service provider should write that off and not bill you for it. But if it was a service that you received they are technically allowed to charge you for it. If you didn't receive it then they are not
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
What’s wrong with @ThreeUK in NW3 on Haverstock Hill can’t get any signal
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Kat
(@Maomao_yan) reported
from
Poplar, England
@ThreeUKSupport I’ve changed to this network and thought it was better but sadly, I am very disappointed with the data.
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Josh
(@joshmarston92) reported
from
Lambeth, England
@ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫
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The Hills Have Reyes
(@reyes) reported
from
Camden Town, England
@StopFundingHate @ThreeUK Don’t be ***** @ThreeUK. From a customer.
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Martin Walker
(@MartinWWalker) reported
from
Kingston upon Thames, England
@ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly
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Robert (Register to Vote) Vesty
(@robvesty) reported
from
Stratford, England
@ThreeUKSupport No. The live chat complaints procedure was terrible and in the end we reached deadlock so it’s now to go to Ombudsman
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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vesi ✨
(@vesi_xoxx) reported
@ThreeUKSupport hello, I’ve been outside of the UK for a year now and don’t know when I would move back - at first my 3 SIM worked well, however after my contract ended and I switched to PAYG, I’ve had absolutely no service. After speaking to your colleagues through livechats 1/3
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Dave
(@wwfc_dave) reported
@ThreeUKSupport Thanks for your reply. In general, what do customers do to connect extra routers to expand wifi? 5G is always best on window sills, which is worst for WiFi coverage so this prob must be common. Thx.
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samantha williams
(@samjwilliams11) reported
@ThreeUK Just seen on my bill that I've been charged £30 for a 45minute phone call I had to make to NHS Direct to get help for my son. How is ringing NHS Direct not free?!? I'm completely shocked and appalled! We have no landline so I had no alternative 😔
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Ambreen
(@ambz_31) reported
@ThreeUK can you please explain why I got a call and when I asked for help I was cut off 0800 033 8015 after 12.30
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vesi ✨
(@vesi_xoxx) reported
@ThreeUKSupport I have tried it already and it does not work at all. I have tried with all available networks and each time it says “not registered with the network”
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Steve Meek
(@SteveMeek82) reported
@ThreeUKSupport I'm 18 months in to contract, debating early upgrade if the device is an issue. Replacement would be easier though.
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James black
(@GBlankcanvas67) reported
@ThreeUKSupport I've even had an engineer text me after the second time reporting to say its fixed yet nothing changed! You company is absolutely useless to be letting a major problem like this go on so long! Outside me area I can get over 20mbps download speeds in my area I get 0.2 to nothing!
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Ben Maddren
(@BenMaddren) reported
@ThreeUKSupport Hi, no nothing is working since I got here about 10 hours ago. All settings on my phone are fine and I've restarted multiple times. Data and roaming are on but no network can be found. Can you check my account roaming settings?
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Geoff.
(@geoffhubbert) reported
How lovely of @ThreeUK to give me a late Christmas gift of a £5 a month increase unless I shackle myself to a 24 month contract. You just lost a long term customer and no, I won't be calling customer services to discuss this before you suggest it.
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Mark
(@TruthMsm) reported
@ThreeUKSupport @teresahugs You defending this, in your name, makes you just as bad as the company itself. You didn’t HAVE to defend this coercion, but you decided to agree. You lot are criminals.