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3 (Three)

3 (Three) Outage Report in Kensington, Greater London, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Kensington come from postal codes W8 and W11 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Kensington, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Kensington, England

The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Harringay, Enfield Town, London, Newham, Southwark, Tower Hamlets, Barnet, Croydon, Hackney, Southall, Fulham, Hammersmith, Hounslow, and Wandsworth.

CityProblem TypeReport Time
City of Westminster Internet 18 hours ago
Harringay Internet 19 hours ago
Enfield Town Phone 1 day ago
London Phone 1 day ago
Newham Total Blackout 1 day ago
Southwark Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • NowHearThisUK
    Now Hear This (@NowHearThisUK) reported from Hillingdon, England

    priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account

  • wallisday
    Wallis Day (@wallisday) reported from Lambeth, England

    @ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately

  • zoeycol
    Zoe. (@zoeycol) reported from London, England

    @amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

  • MarkLight_
    Mark Light (@MarkLight_) reported from Bromley, England

    @ThreeUK I have NEVER experienced awful signalling problems since you have set up the 5G network! I pay you an obscene amount of money every month for a below par service!

  • Jdunne9407uk
    John Dunne (@Jdunne9407uk) reported from Merton, England

    @ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months

  • antoniodelafe
    Antonio de la Fe (@antoniodelafe) reported from Stratford, England

    @Budd5nT @ThreeUKSupport I agree! We’re paying for a service that doesn’t work and it can’t be correct the service works fine.

  • Soldoutpromoter
    Lifestyle Connoisseur (@Soldoutpromoter) reported from Ealing, England

    What have you guys done to the network @ThreeUK this is unbearable

  • DerinCag
    Derin Cag (@DerinCag) reported from Enfield Lock, England

    @ThreeUKSupport Yes, infact I over-emphasised it multiple times. Not sure it helps for your customer services team to be overseas, with access to millions of users data, sometimes in jurisdictions with a lack of regulatory justice or privacy laws.

  • sarahjrose
    Sarah Rose (@sarahjrose) reported from Croydon, England

    Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔

  • keplerniko
    KeplerNiko (@keplerniko) reported from City of London, England

    @ThreeUKSupport Well that's nice to know I don't get any money back even though you're the one failing to uphold your end of the contract due to 'congestion.' Guess I'll have to find out if the ombudsman agrees. Yes - normally I got bumped to 3G automatically and even deliberately didn't help.

  • MattLCapon
    Matt Capon (@MattLCapon) reported from Camberwell, England

    @ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.

  • robbie_wallace
    bog off tories (@robbie_wallace) reported from Hackney, England

    @ThreeUKSupport Don’t mean to bang on here but now I don’t even get signal in dalston. Would really prefer that you took care of existing customers and fixed existing issues before moving onto new projects. No point in me having data in my plan that I can’t use

  • wallisday
    Wallis Day (@wallisday) reported from Lambeth, England

    No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.

  • Nomaan00
    Nomaan Ali (@Nomaan00) reported from Wandsworth, England

    @ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.

  • ARussell_11
    Alex Russell (@ARussell_11) reported from Camberwell, England

    @ThreeUKSupport I have a problem across half of London. Shambles to be honest

  • davidmoritz
    David Moritz (@davidmoritz) reported from Camberwell, England

    Well your customer service is like your service @ThreeUK. I’m off to @ee

  • davidmoritz
    David Moritz (@davidmoritz) reported from Camberwell, England

    In the centre of London and have another day of terrible coverage from @ThreeUK.

  • uksov
    Barry (@uksov) reported from Camberwell, England

    @ThreeUKSupport why is your 4G so bad in central London, London Bridge and St Pancras area I have to drop the phone to 3G to get any data, you promote 5G, but you haven’t mastered the basics yet, when is this going to be sorted #timetoswitch

  • wallisday
    Wallis Day (@wallisday) reported from Lambeth, England

    @ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately

  • BIGrsJ
    JMP 🇬🇧 (@BIGrsJ) reported from Eltham, England

    @ThreeUK Constantly switching between 3G & 4G to get service....... Don’t ask for a postcode it’s shit everywhere.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • David73283871
    David (@David73283871) reported

    @danPad6 @ThreeUKSupport I’ve been told to restart then check my bill to see if I have a price cap. I don’t think @ThreeUKSupport are doing anything to fix the issue. 2 days mines been down.

  • Rroldanu
    Rafael Roldan Uribe (@Rroldanu) reported

    @ThreeUK Make sure you don't grab a contract, even if you don't get a signal, they won't let you cancel. Total #scammers And worse customer service. Do not sign up with @ThreeUK

  • stevemcphillips
    steven mcphillips (@stevemcphillips) reported

    @ThreeUKSupport Hi Suzi. Just says no sim already swapped my sim to wife’s phone and still not working

  • bigwazo
    Paul Rodgers (@bigwazo) reported

    @ThreeUKSupport @Ben_Chels Same problem here @ThreeUKSupport - given the noise all over the internet it seems to me more than a few people. How do we get better more frequent updates from the investigations..?

  • K170xo
    K🤍 (@K170xo) reported

    @ThreeUK sort your network out it’s not Snapchat as I can use it on other networks it’s only on three that it don’t work on, it’s been 2 days now

  • LesleyLisa
    lisa lesley (@LesleyLisa) reported

    @ThreeUK Hi my daughters Snapchat not working on 4G for last 2 days? Is there a problem please?

  • K170xo
    K🤍 (@K170xo) reported

    @alphamainwalk @ThreeUKSupport Same my wifi is with three aswell so I can only contact people on Snapchat if I’m connected to a different network, it’s only Snapchat and App Store that it’s affecting and it’s getting really annoying now as Snapchat is my main way of communicating with people

  • samorris6182
    Sophie Ann Morris (@samorris6182) reported

    @ThreeUKSupport @Scandic_Voice This is all well and good telling us to use WiFi but when you have three as your WiFi it isn't helpful. @ThreeUKSupport should be providing us with credit on our bills. Three nights unable to use something which is evidently down to something your end isn't really acceptable

  • OKaneJeff
    Jeff O'Kane (@OKaneJeff) reported

    @ThreeUKSupport Any update as this is the second day I have paying for the Netflix service and unable to access?

  • Rroldanu
    Rafael Roldan Uribe (@Rroldanu) reported

    @ThreeUK @Parklifefest Make sure you don't grab a contract, even if you don't get a signal, they won't let you cancel. Total #scammers And worse customer service. Do not sign up with @ThreeUK