3 (Three) Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W11 and W8.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (26%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Wembley, City of Westminster, Twickenham, Southwark, Croydon, Hackney, Stanmore, Woolwich, City of London, Hammersmith, Kensington, Wandsworth, Muswell Hill and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Wembley |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Aanteater_
(@aanteater_) reported
from
Kingston upon Thames, England
@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
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ibrahim cubuk
(@IbrahimCubuk) reported
from
Enfield Lock, England
@ThreeUK i am disgusted by the way i have been treated by the customer services of three i have been your customer for 9 years i will cancel my account
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Dan McDowell
(@danjmcdowell) reported
from
Camden Town, England
@ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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Mohamed Abdinur
(@MabdiNur1) reported
from
Southall, England
@ThreeUKSupport poor connection wondering to request an early termination
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Don Constance
(@snaprails) reported
from
Ealing, England
@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.
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Christopher Whitton
(@Whitton88) reported
from
Islington, England
@ThreeUKSupport This was already done when I logged a formal complaint with your complaints team yesterday. Awaiting a “priority” call back from the technical team hopefully later on today
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Dan McDowell
(@danjmcdowell) reported
from
Hillingdon, England
I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.
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Derin Cag
(@DerinCag) reported
from
Enfield Lock, England
@ThreeUKSupport Yes, infact I over-emphasised it multiple times. Not sure it helps for your customer services team to be overseas, with access to millions of users data, sometimes in jurisdictions with a lack of regulatory justice or privacy laws.
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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bad fings
(@gracedeborah_) reported
from
Walthamstow, England
@ThreeUK @ThreeUKSupport I don’t have service in E17 and it’s been like this for an hour.
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Christopher Whitton
(@Whitton88) reported
from
Wandsworth, England
@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport I can’t get signal to call them 😂
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Mr A$AP Verflucht Esq.
(@verflucht) reported
from
Borehamwood, England
@ThreeUKSupport I see. Just working backwards, I have no idea how this service signed me up. Research suggests that they have worked out a way to stealthily sign me up by embedding a sign-up form in YouTube ads. Which is insane itself. But you're telling me there is no way that I can tell...
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Akif K
(@Ak1fK) reported
from
Tottenham, England
@ThreeUKSupport And I mean it’s been like this pretty much all of 2019. When I asked about it, I was told just to use 3G (and that I didn’t pay for 4G, that was an added bonus so I should use 3G for the better service - not really the best customer service interaction)
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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James
(@jamesdevonport) reported
from
Lambeth, England
@ThreeUK Your network now total garbage and never works. I’m off 🖕
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Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kowrek 〓〓
(@Kowrek) reported
@ThreeUKSupport I can use the web version. Just the app sucks to log into. It never seemed to be an issue historically…
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Enoy Ricieri
(@RicieriEnoy) reported
@ThreeUKSupport No signal whatsoever since Wednesday, just returned from Ireland and still no signal. My friends and boyfriend who also are three clients are not facing any issue.
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ThreeisTerrible
(@ThreeisTerrible) reported
@ThreeUKSupport Still no answer as to why the page doesn't work or when it will be fixed. Have you always been this terrible?
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GARY BELL
(@godforharry) reported
Can someone help my daughter as it appears you can not get wifi near the coast due to ferries. Advised to go mi-5 broadband for a caravan static. Then told to go for home broadband bill has doubled but took advice from customer advisor. Valued customer for years @ThreeUK
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Kowrek 〓〓
(@Kowrek) reported
@ThreeUKSupport why the holy heck have you made it so when you’re in logging into the three app, and you get text the code to enter - If you leave the app it takes you back to the login. So you can’t enter the code. Just keeps texting a new one. Stupid design.
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Pseudonym
(@TheRealGoodwood) reported
@ThreeUK @ThreeUKSupport Signal is absolutely shocking. How is it possible to to go from 1 bar 5g to 1bar 4g. Regretting my move now. If I could afford it I’d snap my SIM & go back to @EE 🥺😢
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Talita - Kent Detox
(@Talitawigg) reported
@ThreeUKSupport All I’m trying to do is upgrade about two months early and being pushed from pillar to post. Even in store the support was abysmal with nobody being able to upgrade me. Nearly 3 weeks in. With no reason other than it’s being escalated and need to make it to the next level
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Ax2
(@KronosX81) reported
@ThreeUK you can take your damn contract and shove up where the sun don’t shine had enough with your 💩service paying good money for 💩 I’d rather pay £5more and join EE than stay with you incompetent fools. 3mb download speed and 0.11kbs upload speed and you’re charging me £25pm
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Talita - Kent Detox
(@Talitawigg) reported
@ThreeUKSupport We get told time after time to wait 48 hours and go through the loop again. Surely upgrading should be simple 1 click action. I just want to understand why the system is not even giving store staff access. Surely if I’m a loyal paying customer I should get a reason
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Andrew 🇪🇺
(@thespudman) reported
@ThreeUKSupport seems to be an issue with the router using Carrier Aggregation. I believe this mast needs reporting.