3 (Three) Outage Report in Kensington, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (19%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Acton, Ealing, Islington, Mill Hill, Watford, Harrow, Southwark, Enfield Town, Lewisham, Belsize Park, Manor Park, Fulham, Hayes and Balham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| Acton |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport @Beth_Sells At least your actually admitting it’s a problem which is a departure from the denial/surprised responses you’ve been giving us all until this point. Perhaps a further explanation of what’s going on would go some way to appeasing your most loyal customers @ThreeUK @ThreeUKSupport
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Simon Devlin
(@devils50) reported
from
Poplar, England
@ThreeUKSupport Yes. And then said it would sort itself out in a couple of hours. It hasn’t. Poor service
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport @sarahwitzke Total and utter rubbish. When will you stop lying to people and fess up that 4g is broken in London. Stop making people think it’s their fault. Will you never learn!!! 😡
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
London, England
@ThreeUKSupport Nope. Had to hang up after waiting for 15 mins
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport I can’t even begin to know how many times you have asked me this. Please stop with the innocent act. You guys know the network is broken in central London.
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@jopkins @ThreeUK Yes. Doing planned network improvement today according to network status checker on the website.
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mayur shah
(@13pms) reported
from
Brentford, England
@kellymariekirk @ThreeUK @ThreeUKSupport Happened to me 2 days ago When I spoke to 3 they said it was not them my address got changed as well took 2 hours to get through to them to stop the account now waiting for a new sim after 15 years am so upset with the service and time it took
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService
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Andee Byford
(@BobCratchitt) reported
from
City of London, England
@acameron78 @ThreeUKSupport I had the same issue in Mexico two weeks back. I am interested in why.
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Justin Fyles
(@justifyles) reported
from
Hackney, England
@ThreeUKSupport E8 goes in and out, and whenever I am near tall buildings, the signal also goes in and out :(
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport The thing is. I can handle a short period of poor service if you guys were honest and upfront about the whole situation from the start rather than trying to convince everyone it’s their device that’s at fault and denying there is a citywide problem.
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glosuk68
(@glosuk68) reported
from
Hackney, England
@ThreeUKSupport This number on your network is being used by accident claims spammers: 07462 074761.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Ofcom @ThreeUK have basically abandoned their customers in large cities and their 4g network is basically gone. They keep telling us it’s our phones. Or it’s just busy. But it’s been poor to non existent for four months solid - it was perfect before four months ago.
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Lewis Chappell
(@chappell_lewis) reported
from
Camden Town, England
@ThreeUKSupport I have no signal, sim no longer works. Can you look into this pls
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Becky Foster
(@Becksibee) reported
from
Camden Town, England
Definitely looking to come of @ThreeUK I’m fed up of bad internet. I thought it was my area but been in London last two days, usually good here but it’s been horrible. Got full signal. It won’t even load to check my data. You cant even be on Wi-Fi that.
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BankerJase 🇬🇧🇪🇺🏳️🌈
(@BankerJase) reported
from
Camden Town, England
@PositiveLad @ThreeUK Vodaphone for me and their network is very good in the city
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The Fed
(@FedPoulton) reported
from
Hammersmith, England
@ThreeUKSupport Fyi where I live in Streatham High Road I have no problems. Greyhound Lane is where my brother lives phone calls are problematic internet access is virtually non-existent
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The Fed
(@FedPoulton) reported
from
Wandsworth, England
@ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.
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Neil A.Evans
(@NeilEvansRocks) reported
from
Camberwell, England
@8lettersuk @ThreeUK I cancelled Three after being properly evangelical about them for years: two issues bugged me they seem to rely on other people’s cells in central London many of which have long term faults and issues with billing, not being able to streamline the couple of accounts billing dates
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lewis P 🤐
(@Lewee123) reported
@ThreeUK I’m getting 5G in a few more places, but the 4G is now awful. What has happened? Make it unhappen. 4G was fine before.
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ste tinsley
(@SteTinsley) reported
@ThreeUK I shouldn't have to threaten to raise a complaint in order to cancel my contract. I made it clear why I was leaving and didn't want any further expense yet your agent caused unnecessary delay and anxiety trying to sell me more products. We're in a cost of living crisis!
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Saliha
(@Imagoogami) reported
@ThreeUK Could you please help. I have attempted to contact customer service on phone and in person but it has been difficult to resolve the issue. Is there an email id where I can send my query?
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Zak Silverstein
(@ZakSilverstein) reported
I have to ask @ThreeUKSupport, I've been offered to send back the IPad Pro in order to cancel the Contract as a special "One Time Acceptation" But I want to confirm that If I do, Does Three Promise to cancel the contract? If so then I'd be open to sending the device back.
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Emma X
(@emmab287) reported
@ThreeUKSupport I've spoken to your live chat. It's not yourselves calling apparently just scammers but they're saying they're from three network
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Sana
(@LadySs) reported
@ThreeUK Lewis at the store Clumber street Notts excellent customer service & knowledge of products & services you offer. Thank you Lewis
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Durotoye
(@baerbz) reported
@ThreeUK I made a complaint March 21, 2023 about a certain deduction from my account and there was nothing done about it only for me to see another debit of £105 without any explanation!!!!!!!! What is wrong???????
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Jennifer C
(@JenChinanigans) reported
@ThreeUKSupport The 5G network has been extremely slow at postcode area SW8 in London for the last month. Will this be fixed?
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EyeballKidd 4
(@Eyeballkidd4) reported
@ThreeUKSupport Good morning. Can you please forward contact details of someone more senior and capable than the people here? I have been trying to cancel a contract for months, yet keep getting billed. We keep going round in circles getting nowhere.
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Gem Broster
(@GemBroster) reported
@ThreeUKSupport But I've had no working phone since Thursday, the temporary number isn't working and all I'm being told is that Three are stopping this, what is the issue?