3 (Three) Outage Report in Kensington, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (54%)
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Internet (29%)
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Total Blackout (11%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Wandsworth, Borehamwood, Tower Hamlets, Chigwell, Hammersmith, Southall, Croydon, Wembley, Poplar, Waltham Forest, Hayes, Hackney, Southwark and City of London.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Mo Mo Jo (@mo_rashid25) reported from Poplar, England
@adam_d3stroy3r @IsayIsayIsay1 @ThreeUK Lol tbh that excuse will actually be valid now, Three are rolling out L-band spectrum on 4G. Only more recent high end phones support it. Last years iPhone and the iPhone 11. So many like myself using older iPhones won’t likely see any benefit.
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PelhamB (@PelhamB) reported from City of London, England
@ThreeUK I can’t even get your live chat to work your signal is so bad! This is the last straw. I want to leave now.
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Ranjan Mallya 🇮🇳 (@ranjanmallya) reported from Croydon, England
@ThreeUK Miserable customer service on #ThreeUK!
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Aleksandr Langolf (@langolf) reported from Ealing, England
@ThreeUKSupport You didnt understand my complains. 1) you have bad equipment that cant scan every type of documents. 2) your offices dont have access to edit user info. Thats why your offices are useless. You should fix this.
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Tatiana Nantes (@TatianaNantes) reported from Richmond, England
@ThreeUKSupport decided to go with a contract, sim arrives today, 20min on hold and an idiot agent just refuses to proceed with transfering the number for no reason - now have 2 numbers none of which one works!! #sortitout
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Janet Oluokun (@janetoluokun) reported from Poplar, England
@ThreeUK what’s going with your Sunday service... still waiting to speak to an advisor! This is so frustrating!!!
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💫Aɳɳα💫 (@annaphili98) reported from Walthamstow, England
Internet is crap in Leytonstone been here 3 days now @ThreeUK 4g please sort it
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Ashley (@AshleyLlewellyn) reported from Barnet, England
@Three_Is_Broken @ThreeUKSupport @ThreeUK The last excuse before that was, we are upgrading to 5G to it may effect service...
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Brad Clark (@bradclarkuk) reported from Poplar, England
@iKevinWebb @ivanoverton @ThreeUK Don’t sign up with three. I just escaped from my home 4g contract with them. Utterly awful service and non existent data speeds.
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Volkan (@Volkz20) reported from Enfield Lock, England
Unbelievable how I have a full bar reception of 4G+ on my phone yet my phones internet is so incredibly shit and slow @ThreeUK
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Mo Mo Jo (@mo_rashid25) reported from Brentford, England
@ThreeUK @PedroClarke1 Congrats on being the first @ThreeUK, however your network in London is pants now. You defo have the cheapest plans but now I know there’s a reason for it.
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Adam ☁️ Jamal (@ONI_Assassin) reported from Hillingdon, England
I suspect it may be time to move from @ThreeUK to @VodafoneUK as they don’t have #VirtualSim or #AppleWatch support, but the @ThreeUK #GoRoam plan is amazing. Decision later today. #NeedAllThree #PunNotIntended
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Mo Mo Jo (@mo_rashid25) reported from Poplar, England
@timmay2 @ThreeUK Second that, at least that way your customers can keep track of the improvements taking place. Pretty fed up of waiting and waiting for the network to improve
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Oge bu ndu (@NwaanyiOwerre) reported from Walthamstow, England
@ThreeUKSupport No it hasn’t. I want to leave this network. All you do is take people’s money and not provide an appropriate network or service.
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Brad Clark (@bradclarkuk) reported from Poplar, England
@justifyles @richandprecious @Three_Is_Broken @ThreeUK Well then that comes down to choice doesn’t it. Just saying nobody has to stay in a broken contract if they don’t want to. I’d suggest speaking to EE. They have a new u limited contract and you can just pop their sim in a 4g router.
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Ashley (@AshleyLlewellyn) reported from Barnet, England
@ThreeUKSupport Almost everywhere now. I did pop instore to look for an upgrade, but don’t want to be stuck with a network I can’t use. I don’t really want to keep dropping down to 3G, I’m paying for 4G after all.
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gianluca giorgi (@hal7474) reported from Poplar, England
@Three_Is_Broken @ThreeUK at this point I do believe this a proper joke. A comic movie about a proper fraud. I really had enough... they said they would have sent me a new sim. It happened two weeks ago. maybe they are delivering it at the same speed of their network
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Elodie Mescam (@ElodieMescam) reported from Lambeth, England
@ThreeUKSupport My bills... I have been trying to resolve it for 2 weeks now, writting on twitter, going to the shop etc. I want a refund of the data outside my subscription because i never been warned that I was outside and want to cancel my data boost
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Ranjan Mallya 🇮🇳 (@ranjanmallya) reported from Croydon, England
@ThreeUK Getting through to customer service is a nightmare. It says the wait time is over 15 minutes now and so was the case with over the weekend.. Help!!!!
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ℨ𝔬𝔩𝔞 𝔙𝔦𝔠𝔢𝔫𝔱𝔢 *𝔅𝔯𝔲𝔫𝔦𝔞* (@ZolaVincente) reported from Camden Town, England
@ThreeUK have the worst service imaginable, my ex truly hated me for him to convince me to join this network 🙄
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris B (@Sir_SwampThing) reported
@ThreeUKSupport 11:54:35 AM [Jatinder] I've checked and the cost which is showing on the letter is not the right cost, it is the base cost of your plan however i have checked and there is an issue with your account, your new plan cost should be £16, right?
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Rejected Manager (@RejectedBook) reported
Really bizarre that @ThreeUK are willing to turn down £4704 of custom for the sake of a £50 deposit . . . . . Especially after over 15 years of custom.
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Georgia Diaconescu 🕊️ (@GeorgiaDCN) reported
@ThreeUK what is the point of sending me a pin to listen to my voice mail if it doesn't work?! I mean, honestly. We're in 2022!
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DAVID (@dubbs87) reported
@ThreeUKSupport im the other side of leicester now and i still dont have any signal .still none the wiser changing it to 3g even after spending the last 20 mins trying .luckily i have wifi now ,but am i going to have any signal tomorow ?
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en (@ells_N) reported
@ThreeUK why is it so hard to actually provide your customers with a phone service? Would be great if I could actually use the data and signal that I pay you monthly for 😤
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Anita 💙 (@Neatamos) reported
@ThreeUKSupport So no mobile coverage on 2 devices is acceptable? And 7 days is an estimate as they have to access private land and he had no clue how long that could take! The service is a joke. I just want to cancel so I can find a mobile provider with coverage!
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Jemaine (@reigningjem) reported
@ThreeUKSupport can someone PLEASE help me!
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Aerial Tyke (@aerialtyke) reported
@AlStewartOBE @ThreeUK @02 Get your PAC automatically by text and cut out one side of the process.
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Lana el diabolo (@nalamisseb) reported
@ThreeUKSupport your service has been more **** than usual recently, any idea why? Paying all that money every month to not be able to use your phone for things you’d expect to us kind of a **** thing.
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Damian (@Damreyuk73) reported
@ThreeUK 5G broadband internet was ultra fast initially, but after a couple of months, the network was down at least once a week. It's getting worse. It seems @ThreeUKSupport is just not up to the job of providing broadband. @virginmedia is much more reliable in #Bradford