3 (Three) Outage Report in Kensington, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Kensington come from postal codes W8.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at 3 (Three)
3 (Three) is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (52%)
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Phone (20%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, London, Southall, City of London, Newham, Waltham Forest, Southwark, Paddington, Wembley, Hackney, Fulham, Kensington, Ruislip, Harrow and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| Southall |
Internet | |
| City of London |
Internet | |
| Newham |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Red Beard
(@Nickjames820) reported
from
Paddington, England
Right on time @ThreeUK @ThreeUKSupport the usual daily turn off of data services. It’s like clockwork. You’re a absolute joke of a company. Can no longer even provide the 0.65mbs service! Suppose turning it completely off makes no difference.
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport whenever I phone three they do not help. Taking my money all the time
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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Josh Hepple
(@JoshuaHepple) reported
from
Lambeth, England
@ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks
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Coffee bean ☕️
(@ModupeOlotu) reported
from
Stratford, England
@ThreeUK How am I still getting charged after cancelling my contract with you? This is just pathetic , one of the reasons I left in the first place, getting charged extra for no reason. Please kindly issue my refund
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?
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Jenny Chu
(@Jenny_Chu_) reported
from
Islington, England
@ThreeUKSupport 5g service out for 48 hours and counting in EC1 when will this get fixed? This is unacceptable, I’ve never had an outage this long before. Will you be crediting my account for the disruption?
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
@ThreeUKSupport I told you your too late and you have caused me no end of **** today so get lost.
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Natalie Turner
(@skippinginheels) reported
from
Camberwell, England
THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@ThreeUK I tell you that the signal/coverage is so rubbish at E178SN on both 3G&4G
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Jacob
(@OhHeyJacob) reported
from
Hammersmith, England
@ThreeUKSupport Live in Fulham SW6 and have had zero signal since last night. Website says there's an issue but now I'm worried it's my phone. What's happening and when will it be fixed? Thanks
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karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport I am having to pay extortionate direct debit which I can’t afford and no one is helping me. Three is the worst company
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Jason Bootle
(@mrbootle) reported
from
Lambeth, England
@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?
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Adem
(@adem_andress) reported
from
Wandsworth, England
Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?
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Proindia
(@Proindia6) reported
from
Hillingdon, England
@ThreeUK why I am not getting full coverage in my house ..West London Hayes.. its shame on 5g network..not even 2g internet
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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paint the town fuchsia
(@mandy_0o01) reported
@ThreeUKSupport Hi Katherine, I have been a loyal customer for years and never usually have issues. Except when I upgraded to the iPhone XR last July. Since then, my network issues have been consistent. I usually have two bars max and rely on home or work WiFi. I reported the following:-
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Kevin
(@1kevin010) reported
@ThreeUKSupport hi, is there an issue with data in the BN15 area , no data at Worthing hospital ??
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Marson
(@marson48) reported
@ThreeUKSupport Google Pixel 4a , yes I can make and receive calls , it just in phone settings It shows as phone number unknown, just want to know if that will not cause any problems
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smd photo
(@smd_photo) reported
@ThreeUK Just support your own customers, More then sixty days and still no Internet in Kew And Brentford.
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John Kinsey
(@john_kinsey1960) reported
@ThreeUK worst customer care award 2020 congratulations you just beat @TalkTalk at the last minute.
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shaghayegh
(@lIshaghayeghlI) reported
@ThreeUK Can you support your own network in London Brentford?!
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paint the town fuchsia
(@mandy_0o01) reported
@ThreeUKSupport then this offer was downgraded to £10 off my bill by a three rep without empathy and poor listening skills. -have had to explain my issues at least 10-15 times and each time I get taken through the same steps. - have been told on four occasions the ‘back end team will call me’.
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Taniaツ
(@TanniieTann) reported
Hi @ThreeUKSupport is there something wrong with your network in the E14 area? I haven't been able to make any outgoing calls all day, the like just drops? Thanks
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Yo Signals
(@YoSignals) reported
@ThreeUKSupport I know what it means, it means you’re constantly having problems, what good is having an open til 8 pm brag if it’s essentially only available to tell you it isn’t ?
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Marson
(@marson48) reported
@ThreeUKSupport I have a new PAYG nano sim activated , But In my phone settings about phone ,and sim status ,it shows as phone number unknown , will i have any problems with calls ,do i have to fix this, or will the sim and calls be OK leaving at it is