3 (Three) Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W11 and W8.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Fulham, London, Newham, Wandsworth, Islington, Hammersmith, Hackney, Paddington, City of London, Wembley, Poplar, Mitcham, City of Westminster, Edgware and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Internet | |
| London |
Internet | |
| Newham |
Internet | |
| Fulham |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUKSupport why’s is there always some sort of issue with Three?
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Dennis De Souza
(@desouzadennis1) reported
from
Ilford, England
@ThreeUKSupport It’s the same, and why would I use 3G when I’m paying for a service of 4G? Your network keeps fluctuating like massing breeze on and off. I never had this issue with @LycamobileUK. When you call ctc, they ask for post code and everything shows good coverage.But come n see urself
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Natalie Turner
(@skippinginheels) reported
from
Camberwell, England
THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!
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Mo Mayet
(@momayet) reported
from
Walthamstow, England
@ThreeUK been with you 4 years on top unlimited package, hours on the phone with supposed “customer service” team, useless people and now will move my contract elsewhere
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Kevin Hogarth
(@KevinHogarth) reported
from
Ealing, England
@ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUK I have been calling since 1pm you guys need to sort this problem out instead of constantly cutting the call
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@three_broadband @NickHJBurley @ThreeUKSupport Don’t believe them — they said the same to me. I was getting 300Mbps and now can’t get 5G (they told me the same story about the network tool not being updated). Now barely getting 20Mbps on their 4G service, even though I’m on a 5G contract!
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUKSupport I’ve been on hold for over 2hours explained the problem to 4 different people to only have the phone constantly cut off
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Paul
(@pauljamestailor) reported
from
Ilford, England
@ThreeUKSupport It's RM8 it's fixed now and I'm back to my normal 'full' but slow connection. I'm just hoping you launch 5G soon as 4G in this area is just so poor but you know that and nothing you can, or will do, can fix it.
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@ThreeUKSupport Just spent 20 minutes on the phone to your help. Really patronising advisor who kept saying “we just provide the SIM, we can’t comment on what speeds you’ll get”. He also said the previous advisor shouldn’t have said what speeds I could get in my postcode. What a shambles.
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@ThreeUKSupport Any issues in EC1M? Not getting any internet at all.
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Dennis De Souza
(@desouzadennis1) reported
from
Stratford, England
@ThreeUK I REGRET switching to your network from @LycamobileUK , your reception is really bad- not getting network in a place like Westfield Stratford is really a big shame on you
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Brooke Colman
(@TheRealBrookieC) reported
from
Wandsworth, England
@ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!
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GG
(@gg1613gon) reported
from
Islington, England
@ThreeUKSupport After trying online to cancel my contract (which didn’t work) on the 21st September I phoned you and after 25 minutes waiting finally spoke with you, asked to cancel the contract and was told it was cancelled.
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Steve Harrison
(@stevejh1973) reported
from
Poplar, England
@ThreeUK yet more poor signal in E9. One or no bar. Really fed up of this poor service! F**king useless.
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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mep
(@Christi68369840) reported
from
Barnet, England
@KissFMUK @ThreeUK My iPhone 5 is broken & barely working 😔 #KISSiPhone12
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kit
(@katdehtech) reported
@ShaunSandx @ThreeUKSupport @courtni_wilson Yeah no **** it's definitely a breach. Also the latency with actually connecting calls? That definitely shows signs of server impact so 3 is definitely not telling us the correct info. You been getting extremely delayed calls? Like my dad called me but one min later it came thru
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Outside Agent
(@agent_outside) reported
@Carlo14601 @ThreeUK Yes things break. But ultimately if a company provides a service and an issue like this arises due to a problem on their end they do have a duty of care. I'm glad you don't care but doesn't make your opinion right more than anyone with concerns.
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Damian Edwards
(@DeltaAlphaEcho) reported
@SamsungUK @ThreeUKSupport Hey both. Not sure what the issue is but im having major issues calling or receiving calls recently. People saying they can't call me, that it just hangs up. I just get silence when I try to call out. S21 ultra.
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David O'Neill
(@DavidON97664230) reported
@ThreeUK can you advise when the work on the masts providing signal at bt546hq will be completed as it has been ongoing for some time.... And is seriously causing issues with the signal! Thx D
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Kendall Rowan ⚽️
(@kendallrowanx) reported
@ThreeUKSupport my Huawei/Three router has had no signal for 3 days now- told it would be fine after 7pm yesterday and still nothing or not connecting!!!
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Jacqui Elliott
(@JacquiElliott12) reported
@dazj72 @ThreeUK Many people are experiencing the same problem.
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matthew
(@matsco534) reported
@ThreeUKSupport @bonez1982 The issue is a data breach
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🌐Stacy🌐
(@StacyMoo83) reported
@ThreeUKSupport I've moved house and my signal is worse than before, inside my home. How do I get out if my contract? I'm not paying for a service that is useless, especially after yesterday's nightmare! 😡
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Paul Maidment
(@paulmai) reported
@trainfanmatt @ThreeUK I think the concern is that this incident has signs that make it look like there was a data breach. This may, or may not have happened. If it did, there are consequences for those affected. Three should be sensitive to this and provide a clear narrative on what has happened.
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Stuart Richardson 🍻
(@StuartR69254283) reported
@motorolaUK It's okay it was a fault with the @ThreeUK network and it was just coincidence I had just had an android update. Thanks for replying