3 (Three)

3 (Three) Outage Report in Kensington, Greater London, England

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The latest reports from users having issues in Kensington come from postal codes W11 and W8.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kensington, Greater London, England 12/12/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kensington, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Woolwich, City of Westminster, City of London, Hackney, Hammersmith, Kensington, Southwark, Wandsworth, Muswell Hill, Hounslow, Morden, Croydon, Harringay and Hampstead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomWoolwich Internet
United KingdomLondon Phone
United KingdomCity of Westminster Internet
United KingdomCity of London Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • saxbend 👣🎷बैन डौन्नल्ली (@saxbend) reported from Ealing, England

    I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)

  • CordonSamsey Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.

  • lens_wal Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    @ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service

  • xiaqua_shiyeon Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

  • lens_wal Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    £280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts

  • deveena_r Deveena R (@deveena_r) reported from Brentford, England

    @ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?

  • HoraceMighty MightyHorace (@HoraceMighty) reported from Lambeth, England

    @ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?

  • desouzadennis1 Dennis De Souza (@desouzadennis1) reported from Ilford, England

    @ThreeUK pathetic store customer service at Ilford Exchange Mall store, I was told to port in to your network leaving Lyca I order to get a phone contract, was switched to sin contract and was told to visit you after 5 months of payments and now they say wait for another one year

  • Moham688 محمد عمر أحمد عرمان (@Moham688) reported from Islington, England

    @ArgosHelpers @Argos_Online Dear Sir or madam This is ridiculous disgusting Shamed by Argos I'm trying to to speack to one of the customer service over the phone holding time over 25 minutes to speack to customer service. My provider @ThreeUK will charge me trouble the price

  • CordonSamsey Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUKSupport Well, supportive Mark. It may be too late. I may forever be the pigeon girl with one arm and a slapped face. As if dating life isn’t hard enough. On the plus side. Turns out arm tartare works a treat with hot sauce. Who knew?

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • stevejh1973 Steve Harrison (@stevejh1973) reported from Hackney, England

    @ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

  • CordonSamsey Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUK your live chat service makes want to chew my own arm off and slap myself with it. A carrier pigeon would prove far more entertaining and fruitful. Meh.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

  • JoshuaHepple Josh Hepple (@JoshuaHepple) reported from Lambeth, England

    @ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks

  • MartinWWalker Martin Walker (@MartinWWalker) reported from Paddington, England

    @ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?

  • desouzadennis1 Dennis De Souza (@desouzadennis1) reported from Ilford, England

    @ThreeUK your network is pathetic and horrible, in a place like Stratford Westfield I don’t get proper reception, just a rip off you guys are. I was made to leave lyca and coke to you by your cc at the store and now that person is just disappeared from the store. Not helpful

  • PaxtonRoadUpper Paxton Road 180🎯 (@PaxtonRoadUpper) reported from Wandsworth, England

    @ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks

  • OhHeyJacob Jacob (@OhHeyJacob) reported from Hammersmith, England

    @ThreeUKSupport Live in Fulham SW6 and have had zero signal since last night. Website says there's an issue but now I'm worried it's my phone. What's happening and when will it be fixed? Thanks

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ForgingShields This Guard👮‍♀️ (@ForgingShields) reported

    @ThreeUKSupport It was the phone service

  • wardiecam83 Wardiecam83 (@wardiecam83) reported

    @ThreeUKSupport Many thanks Kirsty, I have so far had 10 calls and two chats and told the same action has been down each time , I am due a refund and my account should have the balance zeroed but not sure of the current state

  • FrecklesFieldo Emma V (@FrecklesFieldo) reported

    @ThreeUKSupport No. He's spoken to 4 different people, and ne has been able to explain why he was not informed. Appalling customer service of which we have screenshots, and he will be changing provider. Can you please provide your formal complaints procedure?

  • muktarahmed_ Muktar (@muktarahmed_) reported

    Oi @ThreeUK are there issues with call quality in Exeter? Cauee mine has been dreadful for weeks

  • ExquisiteKP KUNAL P (@ExquisiteKP) reported

    I’ve got a 5G phone, I’m on a 5G network but yet I’m only getting 3G...@ThreeUK you are the worst network I’ve ever had! Dunno why I’m even bothering to pay you guys!

  • AshAutismStory Ashleys Autism Journey (@AshAutismStory) reported from Shrewsbury, England

    @ThreeUKSupport absolutely awful signal today in Shrewsbury today and just recently 😔😔😔

  • ChrisFernquest Chris Fernquest (@ChrisFernquest) reported

    @ThreeUK why is my mobile phone signal down???? I’m a business and my customers are very dependent on being able to get hold of me, this is definitely the wrong time of year for your service to be down!!

  • CharisSneddon Charis 🦋 (@CharisSneddon) reported

    Literally never been so frustrated as i am with @ThreeUK right now 😤😤 such a joke!!!

  • sharpe2_ben Ben Sharpe (@sharpe2_ben) reported

    @ThreeUKSupport have been trying to report fraud for weeks now and your online link is broken, your fraud team hasn’t returned my call and your complaints form requires a Three phone number - you need to start helping to sort this out

  • lIshaghayeghlI shaghayegh (@lIshaghayeghlI) reported

    @ThreeUKSupport What limited coverage means? Can Three be able to sort the problem?