3 (Three) Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W11 and W8.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Mitcham, City of Westminster, Hammersmith, London, Edgware, Epsom, Hackney, Harringay, Beckenham, Kensington, Fulham, Newham, Southwark, Southall and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Edgware |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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Angela Blacklaw
(@AngelaBlacklaw) reported
from
Harrow Weald, England
@ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?
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Martin Walker
(@MartinWWalker) reported
from
Paddington, England
@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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👣🎷बैन डौन्नल्ली
(@saxbend) reported
from
Ealing, England
I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)
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Dennis De Souza
(@desouzadennis1) reported
from
Ilford, England
@ThreeUK pathetic store customer service at Ilford Exchange Mall store, I was told to port in to your network leaving Lyca I order to get a phone contract, was switched to sin contract and was told to visit you after 5 months of payments and now they say wait for another one year
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Dennis De Souza
(@desouzadennis1) reported
from
Ilford, England
@ThreeUK your network is pathetic and horrible, in a place like Stratford Westfield I don’t get proper reception, just a rip off you guys are. I was made to leave lyca and coke to you by your cc at the store and now that person is just disappeared from the store. Not helpful
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you
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Paxton Road 180🎯
(@PaxtonRoadUpper) reported
from
Wandsworth, England
@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUKSupport hi, my mobile number hasn’t transferred to my mew phone. No help int he phone customers support. Now one week over due for the switch and paying three for a service I can use
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dj profile
(@djprofile) reported
from
Hackney, England
@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@ThreeUKSupport what type off stupid and in educated PEOPEL you have on phone service 😡😡😡😡
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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TheOrignalDJ
(@TheOrignalDJ) reported
I’d like to ask @ThreeUK why there seems to be an increasing number of black spots in the local area when my phone says I have 4G? I’m seriously considering changing network particularly after today’s outage issues! @ThreeUKSupport #unimpressed #threeuk #3mobile
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Sarah Grady
(@thegradys13) reported
@ThreeUK I cannot believe how poor your customer service is. I've been waiting for a Proof of Usage email for insurance purposes for nearly three weeks. Why has this 'outage' still not been fixed???
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Ihatemasks🤮🤮
(@scotlandhstman) reported
@ThreeUKSupport @billy1831 Garbage
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Unwanted Life
(@UnwantedLife_Me) reported
For some reason the two @ThreeUK network checkers provide two different results for coverage in my area. One says it's fine, whole the other says there's a problem they're working on still in my area Three refuse to tell me why this discrepancy exists
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Vanessa White-Smith
(@NessaWS) reported
@ThreeUK Who do we contact about the extremely bad reception in Cricklewood NW2. In an emergency situation the reception is so bad that I can’t hear any conversation at all.
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Ihatemasks🤮🤮
(@scotlandhstman) reported
@ThreeUKSupport your network is joke Can't even make a bill payment..
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Unwanted Life
(@UnwantedLife_Me) reported
Wow, @ThreeUK also don't allow you to have a copy of the chat transcripts, you have to make a subject access request What a good awful company
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Carweekly
(@carweeklymag) reported
@ThreeUK #threemobile #three over 10 hours wasted trying to resolve the phone fraudsters ordered in my name. Zero compensation from three for the negligence of their company sending me a phone. Really poor poor experience would never take a contract with them ever.
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Just Jon 🌈
(@jmarcjones) reported
@IrramIrshad1 @ThreeUK @ThreeUK are you actually taking notice of this? Worst company ever which is why O wanted to close my account in the first place!
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Mike
(@mconnell1993) reported
@ThreeUKSupport Why is your Internet so ****