3 (Three) Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W11.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (40%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Barnet, Kensington, City of Westminster, City of London, Newham, Sutton, Southall, Southwark, Muswell Hill, Hackney, Hammersmith, Ealing, Fulham and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Barnet |
Internet | |
| Barnet |
Internet | |
| Kensington |
Phone | |
| City of Westminster |
Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService
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The Fed
(@FedPoulton) reported
from
Wandsworth, England
@ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@keplerniko @Three_Is_Broken @ThreeUK I live in E1 and work in central London and the city and the 4g signal has been on a steady decline for al least 6 months. Probably due to 5g upgrade works and gently encouraging people to take up 5g when it comes (despite hardly anyone even having 5g devices yet!
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Matty
(@Scott9M) reported
from
Camden Town, England
@ThreeUKSupport I keep getting calls from Belarus, never been there in my life
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport The thing is. I can handle a short period of poor service if you guys were honest and upfront about the whole situation from the start rather than trying to convince everyone it’s their device that’s at fault and denying there is a citywide problem.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport I can’t even begin to know how many times you have asked me this. Please stop with the innocent act. You guys know the network is broken in central London.
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steven hilleard
(@StevenHilleard) reported
from
Bromley, England
@M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time
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Andee Byford
(@BobCratchitt) reported
from
City of London, England
@acameron78 @ThreeUKSupport I had the same issue in Mexico two weeks back. I am interested in why.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport @sarahwitzke Total and utter rubbish. When will you stop lying to people and fess up that 4g is broken in London. Stop making people think it’s their fault. Will you never learn!!! 😡
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport @Beth_Sells At least your actually admitting it’s a problem which is a departure from the denial/surprised responses you’ve been giving us all until this point. Perhaps a further explanation of what’s going on would go some way to appeasing your most loyal customers @ThreeUK @ThreeUKSupport
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The Fed
(@FedPoulton) reported
from
Hammersmith, England
@ThreeUKSupport Fyi where I live in Streatham High Road I have no problems. Greyhound Lane is where my brother lives phone calls are problematic internet access is virtually non-existent
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Three_Is_Broken @keplerniko @ThreeUK Ive had no 4g at home or in central London where I work for three months. Three keep offering discounts and saying 5g is coming. Wtf. Why can’t they just be honest with everyone and say they can’t cope - it’s not good enough.
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Neil A.Evans
(@NeilEvansRocks) reported
from
Camberwell, England
@8lettersuk @ThreeUK I cancelled Three after being properly evangelical about them for years: two issues bugged me they seem to rely on other people’s cells in central London many of which have long term faults and issues with billing, not being able to streamline the couple of accounts billing dates
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Ofcom @ThreeUK have basically abandoned their customers in large cities and their 4g network is basically gone. They keep telling us it’s our phones. Or it’s just busy. But it’s been poor to non existent for four months solid - it was perfect before four months ago.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUK It would be nice if you could fix your shambles of a 4g connection before crowing about having the best 5g.
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Becky Foster
(@Becksibee) reported
from
Camden Town, England
Definitely looking to come of @ThreeUK I’m fed up of bad internet. I thought it was my area but been in London last two days, usually good here but it’s been horrible. Got full signal. It won’t even load to check my data. You cant even be on Wi-Fi that.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@SatanicTaxi @Three_Is_Broken @keplerniko @ThreeUK I guess we probably need to submit a mass complaint to @Ofcom not that they really have any power anyway.
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Simon Devlin
(@devils50) reported
from
Poplar, England
@ThreeUKSupport Yes. And then said it would sort itself out in a couple of hours. It hasn’t. Poor service
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glosuk68
(@glosuk68) reported
from
Hackney, England
@ThreeUKSupport This number on your network is being used by accident claims spammers: 07462 074761.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Hixon
(@SharonHixon4) reported
@ThreeUK @ThreeUKSupport Please can you tell me why after Official confirmations my Dads death ( you sent a letter confirming account would be closed ) you continue to take money out of my parents account even though the DD has been cancelled you keep reinstating it . Your contact centre are awful!!!😤
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Luke Taylor
(@davidluketaylor) reported
@ThreeUK @ThreeUKSupport I’ve tried restarting my phone - I even reset my network settings, but still cannot text. Are you sure it’s fixed for everyone?
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VK
(@vernonkay7) reported
@ThreeUK Question. Why does three network not work in Tottenham Hale. At all. We are in central London and data has not worked for the last 6 months on any devices or those using three like ID mobile.
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Biju
(@whatifeel2day) reported
@ThreeUKSupport Thanks Scott. I was told by customer service last April that my remaining credit after account closure will be credited in 3-5 days. I called couple of times in February and March too.
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StewartB
(@camcanary) reported
@ThreeUKSupport That’s crazy by the way. You’re telling a customer to leave three, go somewhere else and then come back again. You need to sort your _internal_ systems out and not force those limitations onto your customers!
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Gemma Winfield
(@winfield_gemma) reported
@ThreeUKSupport do have ring up to cancel a account or can I do it on live chat.
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K e r r i
(@KerryM811) reported
from
Horwich, England
@ThreeUKSupport I contacted you last month to cancel a contract-I was advised, to avoid paying a cancellation fee,I needed a pac code to give to new provider(even tho im not taking the number)another monthly payment has now been taken and still no code received. How do I cancel?
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victoria
(@victori82091449) reported
@ThreeUKSupport On the phone whilst paying the £77 - quick enough to take money but neglected to process the cancellation. Will never go back to Three and will make sure no one I know does either. Awful service!
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truth teller
(@truth___teller_) reported
@ThreeUKSupport Its ridiculous. The guy spent all that time trying to convince me to stay with 3. This is ilegal. My request to cancel should have been taken immediately. Shame on you @ThreeUK