3 (Three) Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W8.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Waltham Forest, City of London, Kensington, City of Westminster, Islington, Hounslow, Hackney, Tower Hamlets, Croydon, Merton, Southall, Newham, Wallington and Southwark.
| City | Problem Type | Report Time |
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| Internet | ||
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Community Discussion
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3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport @Beth_Sells At least your actually admitting it’s a problem which is a departure from the denial/surprised responses you’ve been giving us all until this point. Perhaps a further explanation of what’s going on would go some way to appeasing your most loyal customers @ThreeUK @ThreeUKSupport
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Ofcom @ThreeUK have basically abandoned their customers in large cities and their 4g network is basically gone. They keep telling us it’s our phones. Or it’s just busy. But it’s been poor to non existent for four months solid - it was perfect before four months ago.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@keplerniko @Three_Is_Broken @ThreeUK I live in E1 and work in central London and the city and the 4g signal has been on a steady decline for al least 6 months. Probably due to 5g upgrade works and gently encouraging people to take up 5g when it comes (despite hardly anyone even having 5g devices yet!
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService
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ZARA
(@zaradjiabouti) reported
from
Camberwell, England
On the phone with @ThreeUK complaining about the service like every other day... I’m tired of this!!!
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService
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steven hilleard
(@StevenHilleard) reported
from
Bromley, England
@M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@SatanicTaxi @Three_Is_Broken @keplerniko @ThreeUK I guess we probably need to submit a mass complaint to @Ofcom not that they really have any power anyway.
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Matty
(@Scott9M) reported
from
Camden Town, England
@ThreeUKSupport I keep getting calls from Belarus, never been there in my life
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUK It would be nice if you could fix your shambles of a 4g connection before crowing about having the best 5g.
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The Fed
(@FedPoulton) reported
from
Hammersmith, England
@ThreeUKSupport Fyi where I live in Streatham High Road I have no problems. Greyhound Lane is where my brother lives phone calls are problematic internet access is virtually non-existent
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Three_Is_Broken @keplerniko @ThreeUK Ive had no 4g at home or in central London where I work for three months. Three keep offering discounts and saying 5g is coming. Wtf. Why can’t they just be honest with everyone and say they can’t cope - it’s not good enough.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport I can’t even begin to know how many times you have asked me this. Please stop with the innocent act. You guys know the network is broken in central London.
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The Fed
(@FedPoulton) reported
from
Wandsworth, England
@ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport The thing is. I can handle a short period of poor service if you guys were honest and upfront about the whole situation from the start rather than trying to convince everyone it’s their device that’s at fault and denying there is a citywide problem.
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Kevin Hogarth
(@KevinHogarth) reported
from
Camberwell, England
@ThreeUK Shockingly bad experience. Still owed >£100 from April for handset never received. Spoken to 6 Reps. Cut off twice. Waiting time c1hour. Always the wrong person. Groundhog Day. Promised repayment. Still waiting. I want my money back!
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport @sarahwitzke Total and utter rubbish. When will you stop lying to people and fess up that 4g is broken in London. Stop making people think it’s their fault. Will you never learn!!! 😡
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Sarah
(@fuckinmoood) reported
from
Camberwell, England
@ThreeUKSupport ITS STILL NOT WORKING TELL ME WHY
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Alex / A•F•S
(@afs_inc_) reported
from
Camden Town, England
Wow @ThreeUK apparently your network is good for data - not in London it’s not. What a JOKE!! 🤣🤬🤣🤬🤣
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Alejandro Patiño
(@Alealejandro328) reported
from
Croydon, England
@ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jacob Neumann
(@jacobjesh) reported
Get that stupid ******* company @ThreeUK off our shirts…
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♡~Donna Mrs Kebab~♡
(@kebabjones76) reported
@ThreeUKSupport we got our 4g broadband couple weeks ago I have written the wrong password down for the router ip address. I can’t log in to my three to see bills asit wants the text code which I need log in to ip
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Mrs H
(@joannehodgson) reported
@ThreeUKSupport It was dropped and had moisture on the sim so not a manufacturing issue, definitely more a user error. We are abroad right now. Insurance unfortunately doesn’t cover mobiles.
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Han 🍒
(@hannahbeedle) reported
@ThreeUKSupport had very slow data now for about a week, doesn’t matter whereabouts I am. Driving me mad! Takes about 5 minutes for a picture to download on WhatsApp 😩 pls help
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CineAnimals
(@CINEFILMS_YT) reported
@ThreeUK never had such a rubbish data provider, 8gb data renewed yesterday, haven’t used 1gb and struggling to even get anything to load on data. Absolutely appalling. Will be cancelling my contract and going elsewhere. Disappointing
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# 🇬🇧🇪🇺🇮🇹 😷
(@Dartmoor64) reported
@ThreeUK Are you ***************? Nil BB 50 a month, can't even get support after going to all lengths, email, phone. NEVER AGAIN you CON MERCHANTS DO NOT GET THREE, you'll be very disappointed and feel utterly robbed.
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Ash Mcdowell
(@ashmcdowellx) reported
@ThreeUK MIFI is the worst thing I’ve ever purchased.
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Neil
(@Neilious_81) reported
@ThreeUKSupport hi, does the 5g home broadband service support the 4th generation echo dots do you know? Cheers, Neil 👍🏻
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Mary marshall
(@Marymar34407657) reported
@ThreeUKSupport I wonder what you have to do to get a response?lost count of messages sent via web page; made a complaint, messaged via web, messaged on Twitter.. easy question does ‘SIM ONLY’ mean phone ONLY WORKS IN OWN HOME?
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Hannah
(@Thisgirl862969) reported
@ThreeUK have you had issues with direct debits? Mine and my husbands both went off yday. Got a message saying we hadn't paid. I went on and paid the bills. Mine was refunded so had to do it again. I checked the bank and there was no attempts for payment? That's why it was late