3 (Three) Outage Report in Kensington, Greater London, England

Problems in the last 24 hours in Kensington, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Kensington, England

The most recent 3 (Three) outage reports came from the following cities: London, Teddington, Newham, Hammersmith, City of Westminster, Harringay, Enfield Town, Southwark, Tower Hamlets, Barnet, Croydon, Hackney, Southall, Fulham, and Hounslow.

City	Problem Type	Report Time
London	Internet	5 hours ago
Teddington	Internet	6 hours ago
Newham	Internet	12 hours ago
Hammersmith	Internet	2 days ago
London	Total Blackout	3 days ago
City of Westminster	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

• 
  Ranjan Mallya (@RanjanMallya) reported 2 minutes ago from Croydon, England

  @ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?

• 
  Andrew Pines (@AndrewRPines) reported 7 minutes ago from Camberwell, England

  Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g

• 
  𝐀𝐥𝐞𝐱 (@alessandrolnd) reported 12 minutes ago from Hammersmith, England

  Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...

• 
  Mike Wood (@mikewooduk) reported 18 minutes ago from Spelthorne District, England

  @ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.

• 
  Ranjan Mallya (@RanjanMallya) reported 18 minutes ago from Croydon, England

  Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?

• 
  Sam Burrin (@Sburrin7) reported 24 minutes ago from Wandsworth, England

  Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK

• 
  Gregory Mumford (@gsmumford) reported 26 minutes ago from Wandsworth, England

  @ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you

• 
  Red Beard (@Nickjames820) reported 30 minutes ago from Camden Town, England

  @ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!

• 
  Mark M (@DrunkRes) reported 32 minutes ago from Camden Town, England

  @PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.

• 
  ⋆☆ 𝒥𝑒𝓈𝓈 ⁷ᴀᴛ ʜᴏᴍᴇ☆⋆💜⋆ ⟭⟬ 𝙿𝚊𝚛𝚝 𝚛𝚎𝚜𝚝 ⟬⟭ (@Jubballama) reported 33 minutes ago from Barnet, England

  Hi @ThreeUK I have absolutely no signal when going around London?????? Again, how many times is this gonna happen 🙃

• 
  Amelia Stott (@ameliaoceangirl) reported 34 minutes ago from Stratford, England

  Does anyone know a good U🇬🇧 phone provider that isn’t @ThreeUK. 8+ years loyalty and the worst service everrrrrrrr. I can’t.

• 
  chris froome+ (@floppyrubber) reported 35 minutes ago from Hillingdon, England

  @ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help

• 
  Ranjan Mallya (@RanjanMallya) reported 40 minutes ago from Croydon, England

  @ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead

• 
  𝐀𝐥𝐞𝐱 (@alessandrolnd) reported 40 minutes ago from Hammersmith, England

  ...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport

• 
  Munim (@Munim50301079) reported 43 minutes ago from London, England

  @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

• 
  Ali (@Ali_Piracha12) reported 43 minutes ago from Croydon, England

  @ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account

• 
  Griffy 🏳️‍🌈What fresh hell is this? (@seaniegriff) reported 43 minutes ago from Camberwell, England

  @ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?

• 
  Sam Burrin (@Sburrin7) reported 43 minutes ago from Wandsworth, England

  @ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service

• 
  Ranjan Mallya (@RanjanMallya) reported 56 minutes ago from Croydon, England

  @ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!

• 
  E M M Y (@msemmyburrows) reported 58 minutes ago from Richmond, England

  @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gergely Varga (@42droids) reported 2 minutes ago

  @ThreeUKSupport Adding stuff to the cart is broken, partly because of the missing SSL. I had to switch to a different browser to be able to complete the checkout. The checkout process is terrible. I am an existing customer but had to fill in all my details again to complete the order.

• 
  Sam (@samd7) reported 3 minutes ago

  @ThreeUK I’ve tried calling customer services twice and they haven’t helped me so maybe Twitter can. Someone has cloned my mobile number since I joined Three. They are making numerous spoof calls and I’m inundated with people calling me “back” wondering why I called them?

• 
  Michael Sturrock (@MichaelSturrock) reported 5 minutes ago

  @ThreeUKSupport Moved to new home and the Three reception map says we should be covered by full bars 4G (EH6, Edinburgh) but there is no coverage indoor & only 1 bar outside. Husband & I can barely make calls or get internet access within about 400m of new home. Can you help?

• 
  Gergely Varga (@42droids) reported 6 minutes ago

  Wow, abysmal user experience from @ThreeUK today. Website is broken, checkout is awful. What happened? I am disappointed. Oh and no HTTPS in 2021? Why??

• 
  Mike "Disciple" O'Leary 🇸🇪🇬🇧 (@SheepOfJesus) reported 9 minutes ago

  @ThreeUKSupport @ThreeUK Coming to the end of my contract and been offered a far better one and new phone by rival company.. Longtime 3 customer as well.. Anything you can do?

• 
  thehastingsarrow (@hastingsarrow) reported 9 minutes ago

  @ThreeUK i recently moved from three and whilst I could occasionally access your website when signer up, now you are permanently having technical problems, i.e your website is crap. I have a credit on my account and am wondering how I get it back

• 
  jodie smith (@lil_jojo86) reported 11 minutes ago

  @ThreeUKSupport Because the link an online advisor sent me wasn't for upgrade like I asked and had two contracts and so I had no choice but to cancel and send it back I won't be upgrading with you because apparently I won't get the offer I was promised and purchased

• 
  Hetal Patel (@Jazz_HSP) reported 19 minutes ago

  @ThreeUKSupport having serious issues getting help.

• 
  Lewis John (@_ppoundcakee) reported 21 minutes ago

  @ThreeUKSupport M1 & M5 areas. 3G is so poor now it doesn’t work either

• 
  Reece (@Reecie_Roo) reported 22 minutes ago

  @ThreeUKSupport Hi, yes the cancellation was put in place last month and I have a confirmation text from yourselves that this was cancelled. I am also unable to login to my account to check this now