3 (Three) Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W8.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Newham, Waltham Forest, City of London, Kensington, City of Westminster, Islington, Hounslow, Hackney, Tower Hamlets, Croydon, Merton, Southall, Wallington and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Newham |
Internet | |
| London |
Internet | |
| Waltham Forest |
Internet | |
| City of London |
Internet | |
| Kensington |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUKSupport hi, my mobile number hasn’t transferred to my mew phone. No help int he phone customers support. Now one week over due for the switch and paying three for a service I can use
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Angela Blacklaw
(@AngelaBlacklaw) reported
from
Harrow Weald, England
@ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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dj profile
(@djprofile) reported
from
Hackney, England
@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@ThreeUKSupport what type off stupid and in educated PEOPEL you have on phone service 😡😡😡😡
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.
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Martin Walker
(@MartinWWalker) reported
from
Paddington, England
@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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🏴LegsAkimBo
(@MrdrMittenz) reported
@ThreeUKSupport Having had a recent look on several cell tracker site and applications it's saying my coverage has dropped from green signal for 4g to amber. Atleast it's not red anymore. But it's somthing on your end
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Ash Wilson
(@Ash__Wilson) reported
@ThreeUKSupport we have been without service at home on both mobiles for nearly a week now (Lytham area), the network checker just says you’re working on an issue! Any update?
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stubass
(@stubass3) reported
@ThreeUKSupport absolutely awful staff at your Solihull store. Trying to return a MiFi within 14 day contract period as reception is terrible at home. Told I can’t do so in store despite being told by your helpline that I can. Really unhelpful and cements my decision to leave.
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Ed Parnell
(@edparnell) reported
@verywearypaul @VodafoneUK @ThreeUK One of the reasons I don't have a mobile is crap calls ALL THE TIME. I rang the bank from a friends' phone, they droned on about 'have you got a mobile, there's not one listed', I told them it was a friends phone. They obvs took it and now my friend has spam calls all day.
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🏴LegsAkimBo
(@MrdrMittenz) reported
@ThreeUKSupport Yeah my mobile which is with virgin media. 4g signal is just as bad. Look I understand there can be many factors but I can assure you it's nothing in my end. External antenna 📡
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KMW
(@kaatzsss) reported
@ThreeUKSupport No they didn’t explain anything as they are useless it was suppose to be a gesture because of how bad you are. I’m still waiting for a response on you robbing data and no DM’s replied to!
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Nikki Da Bomb
(@nikkidabomb) reported
Three weeks now I’ve been trying to get my proof of usage and blacklisting from @ThreeUK for my stolen phone. Call every other day and they say “you’ll have it tomorrow”…never arrives. Just straight up being lied to - they’ve been an absolutely living nightmare to deal with 😡
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Charlie
(@charfufu) reported
@ThreeUKSupport Hi, I’ve been having network problems all day in BS37 area. Any clue when this will be resolved? Tried turning my phone on and off, and moving around the area but still no network since this morning. Thanks
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🏴LegsAkimBo
(@MrdrMittenz) reported
@RetroWarwick @ThreeUKSupport Same, it's shocking been with them for 3 years, 2 years of hell **** signal to having it fixed for two months recently to being broke again, usless
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Fran Webber
(@Fran_Webber) reported
@O2 customer service hung up on me again. I've called everyday since Monday as I still haven't received my device or a call back from a manager. @EE or @ThreeUK fancy a new customer?