3 (Three) Outage Report in Kensington, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (57%)
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Phone (20%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Hackney, Mitcham, City of Westminster, Tower Hamlets, Bushey, Islington, Belsize Park, Watford, Muswell Hill, Preston, Hounslow, Southwark, Woolwich and East Ham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Phone | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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George Johnston
(@GJHyde_) reported
from
Poplar, England
@ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?
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chris froome+
(@floppyrubber) reported
from
Hillingdon, England
@ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help
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Welshinldn
(@Welshinldn) reported
from
Walthamstow, England
@ThreeUK My phone service has been suspended even though my bill is wrong, you’ve agreed it’s wrong, I’ve contacted you 20 times over the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence
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Welshinldn
(@Welshinldn) reported
from
Walthamstow, England
@ThreeUKSupport My phone service has been suspended even though my bill is wrong, you’ve admitted it’s wrong, I’ve contacted you twenty times in the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence
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Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.
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Sohail Ratansi
(@abstractNurban) reported
from
Harrow Weald, England
See data is down in the HA5 HA2 area typical @ThreeUK @Three_Is_Broken
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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CammyBhoy
(@CameonSimpson) reported
@ThreeUKSupport never ever going with 3 again! Nothing but issues since day 1! Tried getting through to customer support number 5 times now and been hung up on 5 times! Absolute joke! Scammers!
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Furison: Code Monkey
(@furison) reported
@ThreeUKSupport Tried all that just now and I get a login page. Once I enter my number it takes me to the my3 homepage and I still can't use the app #
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Drew Williamson
(@DrewWil90248865) reported
@ThreeUKSupport The refund is for an account which three didn’t close and I’m being reimbursed money I paid on an account that wasn’t being used. I have been told over 6 times now it will take 2-3 working days but still isn’t done. This issue needs to be resolved
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WCP
(@White_Conduit) reported
@TechRadarPro @ThreeUK @ThreeUK Our 5G Huawei Rooter has not been working since Sept then all 3's contacts are not responding. Please help. I phoned numerous time, they can't find me or cut off. 61057298 I started thin this is SCUM ?
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Eóin Byrne (he/him/his)
(@byrneeoinm) reported
I would encourage you to listen to my call to customer service @ThreeUK @ThreeUKSupport. I've stayed as calm as I could throughout but you can hear me be as patient as I can be over a 38 minute wait while a member of your team ignores a live call. A complaint is being logged
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Hazey Sunshine
(@hazey_sunshineP) reported
@ThreeUKSupport I checked through my router settings last night and couldn't find an option to do that. I have the Huawei HomeFi Plus. This has been an ongoing intermittent issue for months, what are the plans to fix it and offer compensation? This Q is always ignored 😑
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David Peek
(@P2EKY) reported
@ThreeUKSupport You access the chats and send my bills so I know what’s going on. See how ******* useless your chat idiots are just spewing the same old **** and lies and promises
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Eóin Byrne (he/him/his)
(@byrneeoinm) reported
Afternoon @ThreeUK. I rang your customer care 12 minutes ago and am currently listening to background noise of one of your call agents' homes. No indication of whether or not they plan to pick up their headset and deal with my query. Little help?
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jim jarrrett
(@jim_jarrrett) reported
@ThreeUKSupport As a long stranding 3 customer can you explain why it is impossible to get any sense or action from 3 Support? My only option appears to be court action?
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David Peek
(@P2EKY) reported
@ThreeUKSupport YES I HAVE! Chat again? Are you taking the ******* piss? Just send me my bills you ******* terrible company