3 (Three) Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W11 and W8.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of London, London, Hackney, Hammersmith, Kensington, Southwark, City of Westminster, Wandsworth, Muswell Hill, Hounslow, Morden, Croydon, Harringay, Hampstead and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| Hammersmith |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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El Ceprino
(@pyoulou) reported
from
Croydon, England
Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK
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Nicholas Tredrea
(@nicktredrea) reported
from
Bromley, England
@ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.
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JR-J
(@JRJUK) reported
from
East Ham, England
@ThreeUKSupport And as I thought my issues haven't been solved because the person in your contact centre couldn't understand what I was asking...
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Matty
(@Hempomatt) reported
from
Croydon, England
Why do you @ThreeUK tell there was good network coverage in Croydon ???
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Matty
(@Hempomatt) reported
from
Wandsworth, England
I wish @ThreeUK would have told me they have terrible coverage in Clapham
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Mitch
(@Coastermitch) reported
from
Hammersmith, England
So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
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Spencer Millbery
(@SMillbery) reported
from
Harrow Weald, England
@ThreeUKSupport why is my 5G signal so poor?!?
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JR-J
(@JRJUK) reported
from
East Ham, England
@ThreeUKSupport can't seem to log into the 3 app or onto the MyThree section of the website. Yet again you've turned on content controls on my account and I can't even fix it this time...
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Jo Higson MA
(@Jo_Higson) reported
from
Hillingdon, England
@ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?
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Darren Woods
(@spinneywoods) reported
from
Croydon, England
@ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age
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Rahel Bailie takes content operations seriously
(@rahelab) reported
from
Camberwell, England
Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!
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El Ceprino
(@pyoulou) reported
from
Croydon, England
@ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?
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Coffee
(@QuantumCaza) reported
from
Islington, England
@ThreeUK please fix your connection man it’s so bad
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Oliver Collett
(@olicollett) reported
from
Ealing, England
Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges
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Venkatesh Naidu
(@s_0_u_l) reported
from
Hounslow, England
@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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Matty
(@Hempomatt) reported
from
Croydon, England
Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere
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jac
(@JackieWarner13) reported
from
Lambeth, England
Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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Mark A. Keller
(@MarkAlexKeller) reported
from
Hillingdon, England
@ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.
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JR-J
(@JRJUK) reported
from
East Ham, England
@ThreeUKSupport Im in the UK and the content filter issue started happening over the weekend So I tried logging into my account to turn it back off but I can't, tried on my phone and 2 different laptops If I use WiFi then it's fine but the Internet in my house is rubbish so I don't use it.
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Richard Crossan
(@crossan_richard) reported
from
Camberwell, England
@ThreeUKSupport Doesn't work on the Northern Line between Borough and Archway - no idea beyond that. Been working fine for years and stopped mid last week.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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MM ♡
(@MelMirembex) reported
@ThreeUK your network is actually so poor, I’m ready to cancel my contract.
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peter farrell
(@pefarrell) reported
@ThreeUKSupport Hi, my 3 mobile signal at home has never been great, but lately it's gotten much worse!! Is it possible for someone to contact me regarding this situation?
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Leanne 💛💛
(@msleannefraser) reported
Two things still on the to-do list after over a YEAR: • go to the @AppleSupport & find out why my old phone won’t get past the Apple logo • call up @ThreeUKSupport & get them to cancel an account I didn’t know I had and have apparently been paying for for YEARS
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Nujcharee
(@Nujcharee) reported
@ThreeUKSupport hi, there are numerous occasions of broadband service outage that you never informed customers. You advised that it would be a day and today it’s out again. We need to be kept informed to have alternative arrangements. It’s unacceptable.
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Kelsie
(@KellySiefe) reported
@ThreeUKSupport Hi Jen, it's a 4G Broadband issue, not mobile phone. The model is Huawei B535-232, post code is E15 3df. Every time I check your connection says "great" - absolute rubbish.
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Craig Hand (he/him)
(@monktus) reported
@ThreeUKSupport Also ‘feedback is passed on’ is a complete cop out for poor customer service.
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Jay
(@Jay26457652) reported
@ThreeUKSupport my connection is always slow Iv been with these guys over 9 years and nothing has got any better absolute joke thy can’t speak English that makes it even harder
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Revenant
(@RevenantFox) reported
@ThreeUKSupport Really, because I've never hit it until now. Well that's just fantastic, Nothing like getting ripped off by your provider to let you know you're alive. Guess I had better shove a Manx sim card into this thing for my Internet.
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oldfootballshirts
(@oldshirts) reported
@ThreeUKSupport We don't have a mast here, we're lucky, very lucky, to get half of 1 bar, and never 3G, let alone 4G, that's why I was hoping you were going to be installing a new mast.
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Ryan Boyce
(@rd_boyce) reported
@ThreeUK @ThreeUKSupport Absolutely hopeless service, waiting since Thursday for a delivery, messed up twice now by your team. The guy on the support line couldn't even find my order because he didn't put a space between my post code. Beyond disappointed.