3 (Three) Outage Report in Kensington, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Southall, City of Westminster, London, City of London, Southwark, Muswell Hill, Hackney, Hammersmith, Ealing, Fulham, Islington, Croydon, Barnet, Newham and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Internet | |
| City of Westminster |
Total Blackout | |
| London |
Internet | |
| City of London |
Internet | |
| City of Westminster |
||
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
I think @joelycett should get onto the abysmal customer service from @ThreeUK only way to communicate with them is through they’re online chat, which either have no operators or cut you off. I’ve seen on Twitter Someone has asked for a compalint email address and @ThreeUKSupport
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Martin Calder
(@MartinCalder4) reported
from
Walthamstow, England
@ThreeUK Coverage is getting very bad at E17 8SN on both 3 & 4G
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUKSupport Anyway I’ve closed down my account with @ThreeUK now and I regret the day I even considered joining them!
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TheDialUp
(@TheDialUp) reported
from
Poplar, England
@Yinster @ThreeUK There is no point in having unlimited data in a limited network.
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Ada Jusic illustration & animation
(@AdaJusic) reported
from
Stratford, England
@ThreeUKSupport Hi so I got through but they couldn't tell me what the problem was or how to fix it but there is some sort of problem in my area. I've been refunded 1 months service but without a resolution I will most likely have to switch to someone else.
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Elena Larkin
(@ELarkin25) reported
from
Richmond, England
@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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Adam Scott Pringle
(@AdamSPringle) reported
from
East Ham, England
Couldn’t agree more! @ThreeUK seem to play tricks to bend the rules & get away with it all. Constant bad signal, lack of customer service & communication, lying about reductions! I’ll be leaving at the end of my contract @ThreeUKSupport
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUKSupport Further more the ability to make contact with you has been a joke! But when you want to make contact with me demanding money, there’s no stopping you! I can’t even check my outstanding account balance through your phone number never mind speak to someone!
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
Anyone thinking of changing/switching mobile phone companies, what ever you DON’T even think about going to @ThreeUK @ThreeUKSupport! Utterly, utterly terrible company! I so regret the day I ever considered them. Please learn from my mistake! #Three #mobilephones
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUKSupport I would bet my life on it that you can’t help! This has been ongoing for over 2 months! There was a ridiculous charge on my iPad sim only data. I know for a fact that it was wrong but your people are insisting it was correct! I have to pay!
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@kevbryan12 @ThreeUKSupport It’s that entire Facebook discussion spanning back a few years. In early 2020 they confirmed they were testing eSIM support, but their responses suggest that eSIM support will not include support for Apple Watch.
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
Dear @ThreeUK I complained about the poor signal coverage and was given one month free and then a £5 a month reduction for the remaining months of my contract. However my bill came out today and there has been no such reduction. Please can someone rectify this.
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
I’m still lost for words at how pathetic @ThreeUK @ThreeUKSupport are! Not only do they over charge you and refuse to admit error, their customer service in just nonexistent! #three #mobilephone #phonecompanies
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK That’s great. You’ve even given new phones to non 3 customers. Now how about answering the concerns of customers that have been with you years and are having issues with your network since October.
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Adam Scott Pringle
(@AdamSPringle) reported
from
East Ham, England
@ThreeUK you’re taking the biscuit now with my signal. You said months ago it would be sorted. I’ve now been stuck in the one area with the worst service I’ve ever had! Really bad form.
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Martin Calder
(@MartinCalder4) reported
from
Walthamstow, England
@ThreeUK I am very unhappy with the three network the coverage/signal in E17 8SN is so bad on both 3&4G the hope for 5G is year’s away for faster data
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
@ThreeUK I think this is absolutely disgusting customer service, not only have you not gone through with your resolution to my complaint, you’ve cut me off in dealing with it ..... oh the poor signal coverage is still a huge daily problem
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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stephen dodds
(@cockneymagpie) reported
@ThreeUKSupport online shop open till 9pm and then get there and shuts at 8pm, then the managers speaks to us and tells me the sim switch will happen on Friday, who is telling the truth does anyone knows our to tell the truth, poor service
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Cal Mcglaughlin
(@calmcglaughlin) reported
@ThreeUKSupport It is NG2 5HF. Your service status on the web page says work is going on..... but this has been going on for months. I spoke to someone at three who said it would be OK in "a week". That was more than a month ago and it is even worse now. I need to know when this will resolve.
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Andy Green
(@ARGreen316) reported
It is absolutely ridiculous that I get better phone signal UNDERGROUND IN A TRAIN TUNNEL than I do in the major Stratford area! Come on @ThreeUK , you're not really making me want to stay with you when my contract is up!
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KD
(@KhalilD) reported
@ThreeUK when are you going to sort out internet service in st Albans. It's ridiculous not able to use at all for a week now.
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rach x
(@rachfletcherx) reported
@ThreeUKSupport they were very blunt and rude on the phone, spoke to 2 live chats and 4 people on the phone who said it would be fixed in 4 hours, then 24 hours and now we have been told 7 days which is when we return to England. Said it’s a problem with the network but wouldn’t go into detail
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rach x
(@rachfletcherx) reported
@ThreeUKSupport Told us the issue would take 7 days to resolve but leaves an 18 year old in a foreign country with no way to contact family, share location ect. So dangerous it’s really not on
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rach x
(@rachfletcherx) reported
@ThreeUKSupport Said they’ll open an investigation which takes at least 7 days, but still leaves us stranded in a foreign country as two 18 year old girls with no way to contact our family and friends. Didn’t offer to provide any help or info in how we could get service
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Shaun Nicol
(@Super_Shaun82) reported
@ThreeUK @ThreeUK would be helpful if I could use my network where I live. Have had no end of problems in the last 3 months and never get a straight answer. I also worked for the business until recently.
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stephen dodds
(@cockneymagpie) reported
@ThreeUK @ThreeUKSupport I can’t make a phone call your have turned my number from a monthly contract to PAYG one, so poor customer service
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stephen dodds
(@cockneymagpie) reported
@ThreeUKSupport Still taken money from a account 2 months after changed ownership, you have not got a clue our to deal with customers. Sorry lost 4 customers and £100 a month for being so poor and also £1000 phone contract.