3 (Three) Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes SW5.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Southall, Islington, Croydon, London, City of Westminster, Hackney, Hammersmith, Barnet, Newham, Hounslow, Fulham, City of London, Paddington, Kensington and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Total Blackout | |
| Islington |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Federica 🐰
(@FedericaBurelli) reported
from
Islington, England
@ThreeUKSupport It’s turned on, the sim in inside but the WiFi is incredibly slow. WhatsApp/Netflix/YouTube/basic google.. nothing works
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bad fings
(@gracedeborah_) reported
from
Walthamstow, England
@ThreeUK @ThreeUKSupport I don’t have service in E17 and it’s been like this for an hour.
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Don Constance
(@snaprails) reported
from
Ealing, England
@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.
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Melanie Mack 🇪🇺🇬🇧
(@melaniemackuk) reported
from
Camden Town, England
@ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!
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Mr A$AP Verflucht Esq.
(@verflucht) reported
from
Borehamwood, England
@ThreeUKSupport I see. Just working backwards, I have no idea how this service signed me up. Research suggests that they have worked out a way to stealthily sign me up by embedding a sign-up form in YouTube ads. Which is insane itself. But you're telling me there is no way that I can tell...
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Mark Callender
(@callender_mark) reported
from
Kingston upon Thames, England
5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken
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Aaron L. 🏴
(@_Aajl) reported
from
Camberwell, England
@ThreeUKSupport 2/3 max at any time, it's more the promise of 5g and it not being available that's the issue now
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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🗺Nick
(@bluemoonstar) reported
from
Camberwell, England
@ThreeUKSupport Can you answer my question directly please. I wish to make a complaint and want to know how. I'm sick of repeating myself.
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Georgina
(@GeorginaSmile) reported
from
Bromley, England
@ThreeUK are literally the best network provider! I ran up a huge bill calling the USA not realising it wasn't part of my allowance and they have refunded me the full amount for being a loyal customer. I highly recommend them! 🤩 #loyaly #three #bestnetwork #wouldneverleave
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James
(@jamesdevonport) reported
from
Lambeth, England
@ThreeUK Your network now total garbage and never works. I’m off 🖕
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Christopher Whitton
(@Whitton88) reported
from
Wandsworth, England
@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
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C
(@CB_XIIIXVI) reported
from
Islington, England
@ThreeUKSupport Your connection is shit, your customer service is shit and your pricing is shit. If there’s any way to transfer my contract to EE tell me, I beg. Constantly having to put my phone on airplane mode and back to get internet is tiring.
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Nadz
(@Bamitznadz) reported
from
East Ham, England
I’m calling my mum and three network is saying call failed even though she’s in this very house @ThreeUK fix this because it’s so annoying happens everyday
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Standing Ovation Choir Ltd
(@ChoirOvation) reported
from
Islington, England
@Relish @ThreeUKSupport @ThreeUK Predicting advice of: Call customer service Reset your modem Take out the sim and clean it in your modem #overit #excuses #3mobile
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Richard Burnett
(@RBurnett348) reported
from
Hackney, England
Not sure whether it's just @ThreeUK or whether it's the whole UK mobile network, but when I'm on a train into London and my signal keeps dropping out it feels a bit... pathetic.
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Akif K
(@Ak1fK) reported
from
Tottenham, England
@ThreeUKSupport And I mean it’s been like this pretty much all of 2019. When I asked about it, I was told just to use 3G (and that I didn’t pay for 4G, that was an added bonus so I should use 3G for the better service - not really the best customer service interaction)
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Charlie
(@charliemfc) reported
from
Eltham, England
@ThreeUK Bit shit when someone in one of your stores made me extend my contract because "5g was coming in December" and even roped me in to a 5g phone. Could be loving life with EE now 😭
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Mohamed Abdinur
(@MabdiNur1) reported
from
Southall, England
@ThreeUKSupport poor connection wondering to request an early termination
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Fritha Hookway
(@FrithFrith) reported
from
Camberwell, England
Hi @ThreeUK I am continuing to receive bills for a mobile contract I cancelled 10 months ago. Can someone contact me urgently to rectify this. I am no longer a customer and would appreciate clearing this up.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Samuel Timothy Jones
(@SaintSamIAm) reported
@ThreeUKSupport Worth mentioning that I’ve been trying to access this service for nearly 3 days and get a constant ‘Please try later’ message.
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Sandra Fernandes
(@siuxie7) reported
@ThreeUK hi , I am paying a monthly Fee for a phone I am not using because I live in Spain and I hace lost the sim Card and there are no option to deliver or cancel the account . Please How can I contact someone ??
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Garry Lyon
(@LyonGarry) reported
Hey @ThreeUKSupport I am trying the cancel my mum's broadband. The router is a Huawei B535-232. I have so far spoke with 3 different people via chat or on the phone who refer me somewhere else and I am no further along. How can I get this sorted please?
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Michael
(@Michael97279463) reported
@ThreeUKSupport can I request a new sim card via you on twitter? I've been having issues with my connection to 4g and 5g on the rare occasion I'm in an area with coverage. I've tried my sim in different phones and it's the same issue although other providers are fine.
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Danielle Downey
(@crazykids48) reported
@ThreeUK @ThreeUKSupport I was told I would be receiving a refund of £260 within 14 days of 9th December and it still is not showing!!!! Can you advise when I may receive it. Your customer service is shocking
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John Burns 🏴
(@jcb1006) reported
@ThreeUKSupport i have sent 6 messages all relating to the appalling customer service from 3, £68 charged by 3 with no warning to call the 3 helpline from a 3 sim, it took the agent over 1 hour to set up a wifi account and that took us over the 3 free minutes and the crazy charge
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Nadia
(@nevernadia) reported
Moving to @TheO2 was the worst decision of 2020. Absolutely dreadful customer service. Deeply regret leaving @ThreeUK
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Englandrugbyfan812
(@Englandrugbyfa3) reported
@ThreeUKSupport @_Caketin Oh threeeeee? Any update??? About to leave as can’t use my Apple Watch with you. Your customer service is providing utter confusion on your chat service regarding eSim and Apple Watch cellular...
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@ThreeUKSupport That’s a painful solution from previous experience. How about this for an idea? You fix the bug in your letter sending and send me an accurate version.
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Tara
(@_tara_tweets) reported
@ThreeUKSupport I did chat. On 3 different occasions just about this refund. Everytime they say its done and next time someone else apologises for the last time that it didn't happen. The refund has still not gone through. How much time do I need to waste for 1 person to just sort my damn refund