1. Home
  2. ❯
  3. Companies
  4. ❯
  5. 3 (Three)
  6. ❯
  7. Kensington, England
3 (Three)

3 (Three) Outage Report in Kensington, Greater London, England

Why is my 3 (Three) service not working?

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Kensington come from postal codes W8 and W11 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Kensington, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at 3 (Three)

3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Kensington, England

The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Harringay, Enfield Town, London, Newham, Southwark, Tower Hamlets, Barnet, Croydon, Hackney, Southall, Fulham, Hammersmith, Hounslow, and Wandsworth.

CityProblem TypeReport Time
City of Westminster Internet 3 hours ago
Harringay Internet 4 hours ago
Enfield Town Phone 17 hours ago
London Phone 17 hours ago
Newham Total Blackout 22 hours ago
Southwark Internet 23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • MrLukowski
    Andrzej Łukowski (@MrLukowski) reported from Bromley, England

    @ThreeUKSupport hi - I recently signed up for a new tariff but received info through post saying I was on a different, higher tariff. I have twice contacted support and they have twice confirmed that the original rate would be honoured but my account still says higher tariff...

  • nrshq
    Naresh Vaneshwar (@nrshq) reported from Croydon, England

    Near West Croydon and the internet sucks @ThreeUK. @YouTube videos are suffering to load!!! 😠😠

  • irbenji
    Ben Nuttall πŸ³οΈβ€πŸŒˆπŸš—βš‘οΈ (@irbenji) reported from Paddington, England

    Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!

  • Brunts1980
    Nickle Arse (@Brunts1980) reported from Lambeth, England

    @LatinDJg @Three_Is_Broken @ThreeUK @ddyson3 @ThreeUKSupport I was waiting since August 2019, ust get them to allow you to cancel your contract without charge and walk away!

  • pmw_77
    Pauline Wardle (@pmw_77) reported from Stratford, England

    I thought network coverage in London would be first class but really struggling inside most buildings. Is there an issue @ThreeUKSupport

  • gundisalvus19
    π™Άπšžπš—πšπš’πšœπšŠπš•πšŸπšžπšœ (@gundisalvus19) reported from Paddington, England

    Hi @ThreeUK. Guys you need to improve your service, how is it possible to be at home (London Z2) "using the 4G" & I'm not even able to load Netflix on my phone. Honestly, I was considering upgrading, but with this service maybe I'll have to change provider. Thanks 🦾

  • BenFisherCT
    Ben Fisher (@BenFisherCT) reported from Islington, England

    @efjaebe @ThreeUK EE customers have issues too. All networks have problems in dense areas where a lot of users are demanding higher levels of data than ever before.

  • nshancock
    Nick Stephen (@nshancock) reported from City of London, England

    I’ve just spent 2 weeks in the USA using the @ThreeUK GoRoam and had perfect signal and fast 4G the entire time. I come back the the U.K. and revert back to the awful slow β€˜4G’. Sort it out @ThreeUKSupport - you used the be great. Service in my own country is crap nowadays!

  • mohsin008
    mohsin rasheed (@mohsin008) reported from Poplar, England

    @ThreeUKSupport very slow Internet and broadband is not working #poorservice

  • Papadan96
    ChiefπŸ‡³πŸ‡¬ (@Papadan96) reported from Tottenham, England

    It's mad how I have to call @ThreeUK every month to sort issues with my contract can't wait to change networks in march

  • charliemfc
    Charlie (@charliemfc) reported from Bromley, England

    @ThreeUK @SamsungUK Advertising 5g phones when your already late 5g network is nowhere to be seen yet πŸ€”

  • adeymusto
    Adrian Musto (@adeymusto) reported from Brentford, England

    @ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.

  • routemaster_fan
    Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    @centralsimon @SinnersTravels As your @ThreeUK #4G is as slow as my companies intranet. I am in a prime location at Baker Street where it was fine up until the big #5G hard sell.

  • kneeara
    Niara (@kneeara) reported from City of London, England

    @ThreeUKSupport I found out the reason , for some reason you deactivated my sim card before I received the new one which was being sent to fix my network issues. It meant no one at work could reach me all day and I could not make any call.

  • bluemoonstar
    πŸ—ΊπŸ‡ͺπŸ‡ΊNick (@bluemoonstar) reported from Hammersmith, England

    @mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.

  • ameer_mehfil
    Ameer Mehfil (@ameer_mehfil) reported from Walthamstow, England

    @ThreeUK useless network, i am bloody trapped . I took a contract and literally paying for nothing. They got not network inside any property, and customer service is a joke. Ffs

  • andrewkeates
    Andrew Keates (@andrewkeates) reported from Merton, England

    Incredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.

  • andrewkeates
    Andrew Keates (@andrewkeates) reported from Merton, England

    @samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.

  • Gaylussite
    Naβ‚‚Ca(CO₃)β‚‚β€’5Hβ‚‚O πŸŒ³πŸš΄πŸΌβ€β™‚οΈπŸŒ³ (@Gaylussite) reported from Stratford, England

    @Jason_JRF @tomhfh @ThreeUK Ah yes, the network with the worst satisfaction of the main players

  • Brunts1980
    Nickle Arse (@Brunts1980) reported from Lambeth, England

    @SimSmithy @ThreeUKSupport @ThreeUK @Three_Is_Broken Yep! I got them down to 6 months free line rental but even that couldn’t stop me from leaving the worst phone provider in the uk!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • melissaxoo
    Melissa Emma (@melissaxoo) reported

    @ThreeUKSupport Who can I speak to about making a complaint to you!!!! I need help trying to cancel my contract but I can't get anywhere on the phone or your online chat 😑😑😑😑

  • Paula73789202
    Paula (@Paula73789202) reported

    @ThreeUKSupport Phone didnt arrive, called @ThreeUKSupport was told would arrive Thursday, waited another day, still didnt turn up, customer service told me to wait at home for delivery, tried to force another contract, spent 3 hours on the phone. 2/3

  • melissaxoo
    Melissa Emma (@melissaxoo) reported

    @ThreeUKSupport Mark, I have already got a case with 3 but its going around in circles, I just want to cancel my contract with you but I have been trying since Wednesday & everyone is being utterly useless!!!!!! How can I get the answers?????

  • melisa_kx
    Melisa (@melisa_kx) reported

    @elliebelliediab @ThreeUKSupport When I call and tell them my problem they hang up πŸ™„ idiots

  • EugeneOakharold
    OCarroll (@EugeneOakharold) reported

    @macronic7 @ThreeUK Take my advice, bin them off as soon as possible, useless network, useless company...

  • melissaxoo
    Melissa Emma (@melissaxoo) reported

    @Paula73789202 @ThreeUKSupport I have had the same issue... but they put the wrong address... the phone is now somewhere in the DPD system... they won't revert my contract back until they have the phone ... while I am also paying for a huge fee!!!! Absolutely awful service 😑

  • TheRaucousMum
    MrsRawk (@TheRaucousMum) reported

    Hey @ThreeUKSupport Your absolutely shambolic excuse for customer service is appalling. You failed to put through an order, twice, hung up on me, closed chats on me and still owe me Β£49 for a handset you never delivered.

  • Paula73789202
    Paula (@Paula73789202) reported

    @ThreeUKSupport just received the worse customer service from your staff. Agreed to monthly contract on Monday, received confirmation email with the correct billing and delivery address stating it will be delivered on Wednesday. Money was taken from my account instantly 1/3

  • elliebelliediab
    Ellie Wallace (@elliebelliediab) reported

    @melisa_kx @ThreeUKSupport They called us... Hubby had chased the phone monday was told no 6th jan, asked them to listen to the calls and they called back today to confirm they had said 6th Dec. Then no offer of any help and the call was disconnected. No one called back. Cancelling all our contracts now

  • SamMorrisroe
    Samantha Morrisroe (@SamMorrisroe) reported

    @ThreeUK you have set a new customer up/ that isn’t me.... with my address???? #help