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3 (Three)

3 (Three) Outage Report in Kensington, Greater London, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Kensington come from postal codes W11 and W8 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Kensington, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Kensington, England

The most recent 3 (Three) outage reports came from the following cities: Enfield Town, London, Newham, Southwark, Tower Hamlets, Barnet, Croydon, Hackney, Southall, Fulham, Hammersmith, Hounslow, Wandsworth, City of Westminster, and Wembley.

CityProblem TypeReport Time
Enfield Town Phone 4 hours ago
London Phone 4 hours ago
Newham Total Blackout 9 hours ago
Southwark Internet 10 hours ago
Tower Hamlets Phone 10 hours ago
London Internet 11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • janemeans
    Jane Means (@janemeans) reported from Islington, England

    @ThreeUKSupport Not sure. Is there any update as im@having major problems

  • wanderlaurst
    lauren (@wanderlaurst) reported from City of London, England

    @ThreeUKSupport That # routes me to a call center in India & I’m tired of that. I want this sorted, I’m a business account & my business cannot run without internet. I installed hub on Friday & it’s Tuesday and no one has gotten back to me without me pushing. I deserve better service than this.

  • Henry_Coates
    Henry Coates (@Henry_Coates) reported from Walthamstow, England

    @jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great

  • athleticresults
    Athletics Statto (@athleticresults) reported from Southall, England

    All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!

  • abiialdridge
    Abi Aldridge (@abiialdridge) reported from Islington, England

    @ThreeUKSupport Ridiculous when you think I’ve been a customer for over 9 years, have recommended @ThreeUK to so many people, got all my family using you and have a second contract with you. Customer service has really gone downhill since I first joined 👎

  • PelhamB
    PelhamB (@PelhamB) reported from City of London, England

    @ThreeUK am seriously losing patience with appalling mobile signal. Yet again neither 4G or 3G working in London - by London Bridge. And do NOT blame the fact it is busy - that has been the case since before mobiles were invented. #NoServiceHere #NoSignalHere

  • bluemoonstar
    🗺Nick (@bluemoonstar) reported from Camberwell, England

    @ThreeUKSupport Jacq, how about all the way along the river from Battersea Bridge to Blackfriars. Really really poor.

  • CMoney_x
    Diosa🌪✨ (@CMoney_x) reported from Bromley, England

    @ThreeUKSupport My sim isn’t even a year old. It’s definitely your network issue.

  • wanderlaurst
    lauren (@wanderlaurst) reported from City of London, England

    @ThreeUKSupport Also, I was promised 5G was in my area but now it’s clear it was anything to make a sale. I’m a business customer with you for mobile, I can’t believe how badly this is being handled.

  • resoai
    Alexey (@resoai) reported from Barnet, England

    @dipen_nk @ThreeUKSupport No. I’ve contacted @ThreeUK via chat 4 more times and it looks like they are being ignorant of the issue.

  • craigr98_2016
    Craig R 🇹🇩🌹 (@craigr98_2016) reported from Hillingdon, England

    @ThreeUKSupport are there issues with your in the #ub10 area being having issues since yesterday on and off. Data connection keeps dropping.

  • Casper_uk
    Stuart Byrne (@Casper_uk) reported from Enfield Lock, England

    @ThreeUKSupport It really is disappointing. Your service has been getting slowly slower and slower over the last 6 months.

  • shadlx
    Richard Williamson (@shadlx) reported from Poplar, England

    @ThreeUKSupport I experience slow speeds pretty much everywhere in London and beyond so there’s no point me giving you all the postcodes. I’m on an iPhone 11

  • CMoney_x
    Diosa🌪✨ (@CMoney_x) reported from Walthamstow, England

    @ThreeUK need to sort out their network. It’s not just my area, it’s everywhere. This isn’t what I signed up for.

  • emilyinpublic
    Emily Hunt (@emilyinpublic) reported from Hackney, England

    @ThreeUKSupport I don’t want to hear that you’re sad: I want a solution. I want someone from @ThreeUK to put my new iPhone 11 in my hand today. It’s really very simple.

  • skkthfc61
    Spencer (@skkthfc61) reported from City of London, England

    @ThreeUKSupport Your service is London is somehow getting even worse. Any chance of being less useless. Obviously no need to put yourselves out

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • missddan
    MissDD (@missddan) reported from Bromley, England

    Why @ThreeUK is my internet not working again think its time to switch service providers

  • emilyinpublic
    Emily Hunt (@emilyinpublic) reported from Hackney, England

    @ThreeUKSupport I did that. Except it takes 48 hours so I still can’t go and get this sorted. Customer service suggested I take a new contract, port my number across and cancel my old contract. If that’s the only way, the new contract won’t be with @ThreeUK.

  • abiialdridge
    Abi Aldridge (@abiialdridge) reported from Islington, England

    @ThreeUKSupport Appreciate your help but it’s not really good enough tbh- think it’s time to cancel after the shocking customer service I’ve had recently. Lied to by a store, hours wasted on the phone & now I can’t even get my money back (for YOUR mistake) without wasting more time on the phone.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Olly97531
    Olly (@Olly97531) reported

    @ThreeUKSupport I chatted on Thursday. Was told it would be back very soon and to raise a complaint, but what's the point? A complaint won't get me back online. I'm WFH and have now used 4 days annual leave because of this. Its not good enough.

  • rfc1970
    james miller (@rfc1970) reported

    @craigyk_1872 @ThreeUK It’s really bad now that I can’t wait to leave them

  • YikeyCrikey1990
    Howard (@YikeyCrikey1990) reported

    @ThreeUKSupport Credit limit may need lifting? Can you help me to check please? (And apologies for any language earlier!)

  • gypsyroadhog
    John Patterson (@gypsyroadhog) reported

    Eventually getting through to @ThreeUKSupport as their automated service is atrocious, but systems down for my reverse upgrade. Love how recorded message states working from home….well if home is a contact centre in India

  • avid__fan
    sushi (@avid__fan) reported

    @Wilttwits @DeborahMeaden The same goes for 5G mobile coverage on a major network @ThreeUK I live in a large city on the midlands and I usually don’t have a 5G signal, in fact I often find that I have a 3G signal. Decades of under investment in infrastructure resulting in the UK being left behind.

  • grumpygrizzler
    Billy (@grumpygrizzler) reported

    @ThreeUK provide the worst service, if you need to keep your number then do not move to them as they cannot transfer. Give them a PAC code and it won't make any difference. They will leave you in a mess. Don't use them

  • jimmypuk
    🖤⚫️Jimmy Page #FBPA #FBPE #GTTO (@jimmypuk) reported

    @ThreeUK website down?

  • wozeruk
    wes (@wozeruk) reported

    @ThreeUK Customer service has to be the worst ever. People on the phone telling me 1 thing people on live chat totally telling me I was told loads of lies. I always have a problem when my bill is generated absolutely shocking off com here I come definitely won’t be renewing

  • rfc1970
    james miller (@rfc1970) reported

    There no surprise that @ThreeUK has been voted the uk worst network coverage it’s true fact

  • grumpygrizzler
    Billy (@grumpygrizzler) reported

    @ThreeUKSupport worst network ever. Have been trying to get my number transferred for days and days but still not ported across. Can't access my online banking, just a mess