3 (Three)

3 (Three) Outage Report in Kensington, Greater London, England

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The latest reports from users having issues in Kensington come from postal codes W11 and W8.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kensington, Greater London, England 04/01/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kensington, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Hackney, Barnet, Southall, Fulham, Hammersmith, Southwark, Hounslow, Wandsworth, City of Westminster, Wembley, Islington, City of London, Newham and Paddington.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomBarnet Phone
United KingdomBarnet Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • HarrisonKent1 Harrison (@HarrisonKent1) reported from Loughton, England

    @ThreeUKSupport Hi, I’m getting poor signal in IG103TN. Would normally get full 3G and then the occasional bar of 4G but I’m only getting 1 bar of 4G today

  • stevytoal Stevy Toal (@stevytoal) reported from Poplar, England

    @ThreeUKSupport I have no 5G, and my 4G is running slowly. My postcode is: E3 3GW. Is there an outage? If so, what is the ETA for this to be resolved?

  • andywash Andy Washington 💙 🇪🇺 (@andywash) reported from Hackney, England

    Did you know that most phone companies limit calls to 2hrs? Not normally a problem but as I’m on hold for almost that long with @VirginAtlantic before they answer I got cut off 1 minute in! That’s 4 hours on hold for nothing, thanks to @ThreeUK @ThreeUKSupport

  • amydyfan1 amy dyfan (@amydyfan1) reported from Hillingdon, England

    @ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃

  • PositiveLad Tom PositiveLad (@PositiveLad) reported from Tottenham, England

    @ThreeUKSupport data seems to have gone down on both 5G & 4G on our home broadband. N22. Can you check this please? Have rebooted router.

  • AJCox31 Alex James Cox (@AJCox31) reported from Lambeth, England

    @ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!

  • sarezale Ernesto Sarezale (@sarezale) reported from Islington, England

    Mifi from @ThreeUK not working at all for he at the moment at N19 - getting 0.27 Mbps if working at all - this is denial of service - will I be billed this month?

  • crouchendmum1 Muswell Hill Mum (@crouchendmum1) reported from Barnet, England

    @ThreeUK your customer service is so bad. I have been with you for years and your team can’t find my details even though I called and redid my contract!!

  • SSDP73 SDP (@SSDP73) reported from Spelthorne District, England

    @ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • rowmeomeomeo mio ✨ (@rowmeomeomeo) reported from Paddington, England

    @ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?

  • Cigleris Peter Cigleris (@Cigleris) reported from Wandsworth, England

    @colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.

  • SamueltoeToe SAMUKA 🌍 (@SamueltoeToe) reported from Stratford, England

    @ThreeUK @ThreeUKSupport I am very disappointed in your guys customer service in stores. Today I went to two different stores asking to upgrade my phone and you guys were selling complete different things to me. I am customer for 3 years now. Never felt dissatisfied with the

  • scousemanblue Mark (@scousemanblue) reported from Paddington, England

    @ThreeUK @ThreeUKSupport Is there a problem supplying a 4g signal in the centre of London absolutely shocking

  • al3xjw Alex J Wood 🎨 🇪🇺 (@al3xjw) reported from Kensington, England

    @ThreeUKSupport @ThreeUK why is the signal so bad in London and Kent. Terrible. No reception or internet in so many places and so slow. Terrible service and no free roaming soon too. #fail #threepoorinternet #threeuk

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!

  • CaddyTHFC caddyshack (@CaddyTHFC) reported from Poplar, England

    @ThreeUK considering your 5G connection is so shocking and a lot worse than your 4G. Does this mean I’m able to cancel my contract as you are not providing me with adequate 5G service?

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

  • tvpe2diabetes alan (@tvpe2diabetes) reported from Walthamstow, England

    @ThreeUK please release me from this contract. i'm sick of this awful internet 😔😤

  • whiterosetyke Keyth (@whiterosetyke) reported from Islington, England

    One day left of @ThreeUKSupport 5G broadband and lack of service for over 10 weeks now. Sky broadband comes tomorrow and Three are going to receive that box back in a million pieces. (Well definitely if I send with Hermes) @Ofcom avoid avoid avoid. #broadband

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • AscotAnna Anna (@AscotAnna) reported

    @ThreeUKSupport How can I do that when my phone doesn’t work? How can I prevent it happening nx yr other than change network?

  • Gstr2021 g.s.t.r 2021 (@Gstr2021) reported

    @Miss_Lauren_14 @ThreeUKSupport Never .

  • loujanealasi Loujane لوجين (@loujanealasi) reported

    @ThreeUK Hi, both my wifi & mobile data are switched off, yet somehow I still have access to the internet. Should this be the case/ I'm confused, please help?

  • junglebooots Josie Ellis (@junglebooots) reported

    @ThreeUKSupport I've had huge problems over the last week. All I wanted was to change to sim only and keep my number. Many things have happened including my contract becoming pay as you go totally unnecessarily and now my sim card has stopped working. Please contact me ASAP!!

  • RenKatz Ren Katz (@RenKatz) reported

    @ThreeUKSupport My husband has been on webchat for 30 minutes with nothing but lip service and they say so sorry but we can’t do anything. Hi back to Banbury!!!! Why should we have to go anywhere! You took our money and gave us nothing! Thieves!!!!

  • Lath87815986 Lath (@Lath87815986) reported

    @ThreeUK hi team, just been offline for a couple of hours in BA13 any issues?

  • Jazz_HSP Hetal Patel (@Jazz_HSP) reported

    @ThreeUK Signed when 20gig goRoam now changed to 12gig, customer loses service and no right to leave w/o termination fee.

  • CFCJourno Paul Lagan (@CFCJourno) reported from London Colney, England

    Hi all @ThreeUK customers who live in central London (Victoria/Pimlico) - can I ask if your signal crashed in the past seven weeks? A mast was taken away suddenly with no warning to customers. I’m also looking to other providers to DM me their offer as an alternative supplier.

  • VanessaJ2Inspmy Vanessa J (@VanessaJ2Inspmy) reported

    @ThreeUK said this morning that they would fix the network problem and yet the slow internet problem is still slow.

  • junglebooots Josie Ellis (@junglebooots) reported

    @ThreeUKSupport 4. Both contracts were changed to pay as you go, one by mistake and then was told the other contract was cancelled. Spoke to someone to fix this who said I didn't need to go via pay as you go. They reinstated contract as pay monthly but it would take 3 days to come into effect.