3 (Three) Outage Report in Kensington, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Kensington come from postal codes W8.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at 3 (Three)
3 (Three) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Poplar, Newham, Waltham Forest, City of London, Kensington, Islington, Hounslow, Hackney, Tower Hamlets, Croydon, Merton, Southall and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
Phone | |
| Poplar |
Internet | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Deveena R
(@deveena_r) reported
from
Brentford, England
@ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?
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Red Beard
(@Nickjames820) reported
from
Paddington, England
Right on time @ThreeUK @ThreeUKSupport the usual daily turn off of data services. It’s like clockwork. You’re a absolute joke of a company. Can no longer even provide the 0.65mbs service! Suppose turning it completely off makes no difference.
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Adem
(@adem_andress) reported
from
Wandsworth, England
Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?
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Proindia
(@Proindia6) reported
from
Hillingdon, England
@ThreeUK why I am not getting full coverage in my house ..West London Hayes.. its shame on 5g network..not even 2g internet
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUK your live chat service makes want to chew my own arm off and slap myself with it. A carrier pigeon would prove far more entertaining and fruitful. Meh.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport I am having to pay extortionate direct debit which I can’t afford and no one is helping me. Three is the worst company
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.
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Coffee bean ☕️
(@ModupeOlotu) reported
from
Stratford, England
@ThreeUK How am I still getting charged after cancelling my contract with you? This is just pathetic , one of the reasons I left in the first place, getting charged extra for no reason. Please kindly issue my refund
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
@ThreeUKSupport I told you your too late and you have caused me no end of **** today so get lost.
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport whenever I phone three they do not help. Taking my money all the time
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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Jason Bootle
(@mrbootle) reported
from
Lambeth, England
@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?
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Jacob
(@OhHeyJacob) reported
from
Hammersmith, England
@ThreeUKSupport Live in Fulham SW6 and have had zero signal since last night. Website says there's an issue but now I'm worried it's my phone. What's happening and when will it be fixed? Thanks
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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Josh Hepple
(@JoshuaHepple) reported
from
Lambeth, England
@ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@ThreeUK I tell you that the signal/coverage is so rubbish at E178SN on both 3G&4G
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!
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Jenny Chu
(@Jenny_Chu_) reported
from
Islington, England
@ThreeUKSupport 5g service out for 48 hours and counting in EC1 when will this get fixed? This is unacceptable, I’ve never had an outage this long before. Will you be crediting my account for the disruption?
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport Well, supportive Mark. It may be too late. I may forever be the pigeon girl with one arm and a slapped face. As if dating life isn’t hard enough. On the plus side. Turns out arm tartare works a treat with hot sauce. Who knew?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona W
(@fio_w) reported
@ThreeUKSupport I topped up £10 last Saturday with the 4gb add on. Havent even used 2gb of it, and I've been unable to go online for 2 days now unless I'm at home and using wifi. Extremely unhappy and wondered what the problem is?
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Maff
(@MegaMaff80) reported
@ThreeUK your coverage in Milton Keynes is bordering on unacceptable!! So poor!!
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Megalovaniac
(@Retrophilb) reported
I wonder why I can’t get @ThreeUK and @DPDgroup_news retweeted on poor service. Got fellow friends who’ve had poor service from too. 🤔
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Megalovaniac
(@Retrophilb) reported
@DPDgroup_news @ThreeUK absolutely fuming at both for not helping fix a problem they have caused. Bet this doesn’t get a reply either. 🤔???????
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Gianluca Beltracchi
(@GBeltracchi) reported
@JonesAnwenmob @ThreeUKSupport Same here! I’ve temporarily moved to Italy since June and need to stay here during pandemic to support my family. Today they locked my SIM, talked to the support and still locked. If this won’t get resolved ASAP by this week I will contact a lawyer.
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Becky
(@becky_in_bIack) reported
@ThreeUK have just lost a customer. Placed upgrade order on 7th January. Got an email on 10th saying out of stock and won’t be back in stock. Just spoke to guy on the phone who said the phone is in stock but the offer selected has now expired. Not expired when order was placed 1
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Megalovaniac
(@Retrophilb) reported
@ThreeUKSupport I want it all cancelled down to pay as you go. I’m going to the bank now to cut the direct debit. I’ll send back letters too. I’m not paying a penny to you now. Are you not even offering a paltry callback to resolve this?
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Becky
(@becky_in_bIack) reported
Absolutely disgusting service to a loyal customer. Shocking. 2 @ThreeUKSupport
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Anwen Jones 🇪🇺🏴🇪🇺🏴
(@JonesAnwenmob) reported
@ThreeUK customer support? I can’t even get you to send me a PAC because I need my flaming SIM to do this 🤬
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andy
(@lyorkie74) reported
@ThreeUK disgusting service from Three. Mis-sell an lady in her 80s a galaxy tab with a data contract and a galaxy watch. Items send back but refusing to refund.