3 (Three) Outage in Beckenham, Greater London, England

@ThreeUK Be nice if I could actually get 3 or 4g. Signal has been terrible for ages.

@ThreeUKSupport Pretty much everywhere I go, my postcode is N16 5PF but it’s particularly bad around the Manor House, Angel, Kings Cross and Covent Garden areas .. my phone says I have full 4G and nothing loads. I have an iPhone XR 64GB .. I also pay £46 a month so really I expect it to work

@DjKeithP @ThreeUK Do a lot of WiFi any way so I have cut down on toping up my phone win win for me!!!....

@StevenKelly82 @ThreeUK It’s just so shit

@ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom

@ThreeUKSupport I've already got an unresolved complaint regarding this which has boe been escalated to the Ombudsman.

@ThreeUK while waiting for 5g the 4g has gotten so slow in spots GPRS data would be faster...

@ThreeUK just to let you know ive managed to move away from your utterly useless service and by doing so got 5 other friends to move. Might not mean much to you but im happy with my result so far! @Three_Is_Broken

I'm sure @ThreeUK and @PayPalUK use save customer service handbook. Same old excuses.

@articeddie @JanetteMilligan @ThreeUKSupport @ThreeUK They are probably service update emails from @ThreeUK

@ThreeUK where do I send my WiFi bill to. . Not had any issue 3g/4g today so had to pay for BTwiFi. Thanks @Ofcom @BBCWatchdog @Three_Is_Broken

@ThreeUKSupport I restart my phone about 15 times a day and the signal just keeps dropping. It’s awful

@LatinDJg @Three_Is_Broken @ThreeUK @ddyson3 @ThreeUKSupport I was waiting since August 2019, ust get them to allow you to cancel your contract without charge and walk away!

@SimSmithy @ThreeUKSupport @ThreeUK @Three_Is_Broken Yep! I got them down to 6 months free line rental but even that couldn’t stop me from leaving the worst phone provider in the uk!

Hi @ThreeUK. Guys you need to improve your service, how is it possible to be at home (London Z2) "using the 4G" & I'm not even able to load Netflix on my phone. Honestly, I was considering upgrading, but with this service maybe I'll have to change provider. Thanks 🦾

@centralsimon @SinnersTravels As your @ThreeUK #4G is as slow as my companies intranet. I am in a prime location at Baker Street where it was fine up until the big #5G hard sell.

@samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.

Incredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.

Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!

@ThreeUKSupport I found out the reason , for some reason you deactivated my sim card before I received the new one which was being sent to fix my network issues. It meant no one at work could reach me all day and I could not make any call.

I’ve just spent 2 weeks in the USA using the @ThreeUK GoRoam and had perfect signal and fast 4G the entire time. I come back the the U.K. and revert back to the awful slow ‘4G’. Sort it out @ThreeUKSupport - you used the be great. Service in my own country is crap nowadays!

@ThreeUK @SamsungUK Advertising 5g phones when your already late 5g network is nowhere to be seen yet 🤔

@mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.

@efjaebe @ThreeUK EE customers have issues too. All networks have problems in dense areas where a lot of users are demanding higher levels of data than ever before.

@Jason_JRF @tomhfh @ThreeUK Ah yes, the network with the worst satisfaction of the main players

I thought network coverage in London would be first class but really struggling inside most buildings. Is there an issue @ThreeUKSupport

@ThreeUKSupport hi - I recently signed up for a new tariff but received info through post saying I was on a different, higher tariff. I have twice contacted support and they have twice confirmed that the original rate would be honoured but my account still says higher tariff...

@ThreeUKSupport very slow Internet and broadband is not working #poorservice

Dear @ThreeUK please sort your shit out !! No Mobile Data again #three #nomobiledata

Near West Croydon and the internet sucks @ThreeUK. @YouTube videos are suffering to load!!! 😠😠

@ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too

@ThreeUKSupport hi there. I cannot use any data on my phone when I am located at work in EC4M 7AW despite phone saying I have a reasonably good 4G signal. Seems to be fine elsewhere in London though.

@Garryc0nn0r @ThreeUK Absolutely bunch of crooks and they know it! Charging for a service which they dont deliver!

@ThreeUK you are literally the most incompetent mobile network. I returned a home signal box to you on Dec 18th, have provided proof of this TWICE by email and you have still sent me a bill for £75. This is the second time your Norwich centre have lost a returned signal box

@ThreeUK your network has been such a piece of fkn shit this past month +... be better

@ThreeUK Well im still waiting an update on my official complaint

@hollieenelsonn @BenThapa82 @ThreeUK Appreciate this doesn’t solve the problem, but I’ve turned mine onto 3G only a few days ago and it works fine for most things.

@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

@ThreeUKSupport @ThreeUK 2/2 I understand that people steal - but seriously - set up an area in your store where customers can hold the phone they’re about to purchase. IT’S A PHONE. You hold it to use it!!!! Not a happy customer.

@ThreeUKSupport Thank u for your reply Jen. It is not my phone... it is my relish. Have tried changing all the positions of my router and nothing. Have been calling you guys but it was said to me that I have a bad signal and apparently the signal in the area is indeed bad. :/

@ThreeUK I hate you guys so much. So damn much

@ThreeUKSupport Hi Jen. Yes... and in my house we could never get more than 4m/s. Very frustrating

@7fivefive @ThreeUKSupport Not quote that bad…

@ThreeUKSupport Strange how the call drops and your request can’t be completed just when compensation it being agreed. Sort your bloody network out! It’s a disgrace! I won’t be giving you another penny.

Nice one... @ThreeUK is this yet another customer throwing himself overboard!

@ThreeUK shocking signal today

If @ThreeUK @ThreeUKSupport don’t sort this issue out today, wallahi I’ll pay what’s left on contract and leave. Kmt.

Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed

I’m calling my mum and three network is saying call failed even though she’s in this very house @ThreeUK fix this because it’s so annoying happens everyday

Not sure whether it's just @ThreeUK or whether it's the whole UK mobile network, but when I'm on a train into London and my signal keeps dropping out it feels a bit... pathetic.

@rnalexander @ThreeUK Ah, bless them. Can't imagine the complexity that would involve. Sounds interesting! Nice they are doing 5g early instead of pretending it's never going to happen like 4g 😉

@ThreeUKSupport @ThreeUK I'd appreciate someone responding to me please. This is day 4 with no working internet without WiFi. It is unacceptable. Paying Three over the odds for a questionable service that I am now not receiving.

@markgosy @canterburycc No, in fact the Council actively engages MBNL and CTIL as well as @VodafoneUK @O2 @EE and @ThreeUK to support them enabling coverage improvements in the city. But there has been little appetite from any MNO to invest. Incredibly frustrating. @Ofcom

8 years ago today I joined @ThreeUK and have never looked back. Looking forward to the next iPhone which should have 5G 🤞

@ballantine70 @ThreeUKSupport @HuaweiMobileUK This is poor. As a @ThreeUK customer whose contract ends in a few months and a @HuaweiUK user I'm watching developments closely...

@benwood @ThreeUK @ASA_UK @kestermann @shauncollins The worst network I am trapped for 2 years contact with never successful voice call unless WiFi calls along with poor data connection and paying unlimited plan in London. Three should fix their 4G first.

@ThreeUKSupport I require a proof of purchase to claim my watch from huawei. Was promised 5 times yesterday it would be emailed to me but have received nothing. Please can you help

@Geo1604 @Chanel_Noelle @ThreeUK This network stresses me out so much

@LeeBroadley7 @benwood @ThreeUK @shauncollins @kestermann This is important as some handsets only support certain frequencies. Nthe lower frequencies don't support the higher speeds (and this is exactly the speed expected, a 40% boost over 4G).

@ThreeUKSupport @Vlad95075431 Already having a scripted copy and paste for the issue of your 5G already 😂 how about sort out 4G. Sort out the minimal standard of 3G and actually stop script reading and be honest with people and tell them that @ThreeUK is the worst network there is.