3 (Three) Outage in Beckenham, Greater London, England

@ThreeUKSupport And as I thought my issues haven't been solved because the person in your contact centre couldn't understand what I was asking...

@ThreeUKSupport Im in the UK and the content filter issue started happening over the weekend So I tried logging into my account to turn it back off but I can't, tried on my phone and 2 different laptops If I use WiFi then it's fine but the Internet in my house is rubbish so I don't use it.

@ThreeUKSupport can't seem to log into the 3 app or onto the MyThree section of the website. Yet again you've turned on content controls on my account and I can't even fix it this time...

Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!

@ThreeUK I seriously would raise this as an issue

@ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.

Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.

@ThreeUKSupport @chelsduckw0rth Getting the same issue

What is the point of having lots of data if your coverage is so bad in LONDON 🤮 @ThreeUK

@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.

@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?

Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful

Hey @ThreeUK how is it that when you get to Stratford in London, where there is a major railway terminal, a large sports and events stadium, hotels and a big shopping centre there is never any service from your network? @LouisPWilliams @archiewilliams_

I’ve had enough of @threeuk **** signal

@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

Still waiting for @ThreeUK to produce an E Sim so I can use my Apple Watch that I bought in may 2021. Avoid three network they are ****

@ThreeUKSupport Ever since 5G, I’m not getting cell phone service in my apartment. Is this normal?

@ThreeUK is the worst network in the UK. Ffs I hate you.

@ThreeUKSupport I spent 1 hour 45 minutes sorting the problem out , you promised to sort it. Looked this morning and nothing has changed!

Hey @ThreeUK, I moved to a new address and I've barely had a signal here! It really is very annoying, can you help me out @ThreeUKSupport?

@keithtribe @O2 @ThreeUK Mines also service is dire latley

@ThreeUKSupport Hi @ThreeUKSupport. Looks like we have another issue in PH16 5EL area. Any idea when service will be back to normal?

@ThreeUKSupport No 5G at Postcode SM4 this evening and 4G very slow. My S21 Ultra is getting 3G a lot of the time and 15Mbs 4G with one bar. I should normally be getting 200Mbs. My wireless broadband is getting 7Mbs so just about streaming to one TV when I usually get 140Mbs.

@ThreeUK @ThreeUKSupport Incredibly annoyed, frustrated and highly dissatisfied customer here. Your "support" functions on your website & app take me in circles. Support phone numbers do not connect. Your service is not fit for purpose. DM me to keep my business.

@ThreeUK is there any reason for the network outages everyday? And the absolute ***** download speeds? Takes over 2 hours to download 3.5gb👌

@ThreeUK Probably the worst network in the UK. I had perfect signal at home for 5 years. Then nothing. Three denied anything had changed and just kept blaming my phone. That phone connect to Tesco Mobile when I cancelled the Three contract. Awful customer service.

@ThreeUK my Uber eats code is not working on the Uber eats app. It says the code cannot be claimed. What's going on? @UberEats