3 (Three) Outage in Eltham, Greater London, England

@ThreeUK I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!

@ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.

Same here talk about bad timeline lol @ThreeUK

So I can't pay my phone bill because the @ThreeUK site and app and phone number is down @ThreeUKSupport

@catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.

@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

@ThreeUK @ThreeUKSupport Outstanding customer service. Ordered your Huawei E557 with collections from your Wood Green store. Went there today they said it’s @ your Angel store. It’s not there either. Travelling when shouldn’t and now cannot work from home.

Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

@Simonfp21 @ThreeUK I haven’t had one of those in such a long time, but then I’m never out early enough to get a McDonald’s breakfast anymore, so

@ThreeUK hi I’ve received post for a 3 account but the person named doesn’t live at my address can u help thanks

@ThreeUKSupport I can’t call or text. What an absolutely rubbish service I’m getting from 3!

@DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

@DanJay946 @EE @ThreeUK I left them for that same reason mate. **** em off, Three are lying shit bags.

@taralawrence21 @Three_Is_Broken @ThreeUKSupport Yeah...leave @ThreeUK they are shit

@ThreeUKSupport Don’t ever contact my page. You personally closed my query and now @ThreeUK are refusing to assist me because of you, so **** off and don’t contact me again. Lying bigots.

@ThreeUKSupport THATS IS A STUPID ANSWR ! YOU ALWAYS HAVE THE SIGNAL BAR JESUS CHRIST !! But i can't make calls/ SMS / or data ! I'm sure but utter ridiculouse reply !!

@ThreeUK what's up with your 4g because it's incredibly slow

@ThreeUKSupport I can drop my postcode but the areas without signal are many. Samsung Galaxy J5 (2016)

@ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭

@lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

Hi @ThreeUK let’s have an honest chat about how bad your service has become in the last two years. Poor or no 4G coverage across most of central and west London. Five bars but no actual data connection. Coverage maps that are just made up!

@OliversSherbs @ThreeUKSupport They’ll blame your handset or sim and ignore the fact that their signal is virtually non existent in most of the country.

@ThreeUKSupport I was over charged ina number of occasions so I paced a cap on my account. However I continued to get overcharged (x7 the amount) and when I rang to double check you never placed a cap for me. Then reassured me that you won’t charge me and 4 days later I got charged anyway

@ThreeUK It looks like the massive **** of a service you guys are turning out!

@ThreeUK @theebillyporter @AdwoaAboah_ @LondonFashionWk @csm_news Lies! Doesn’t support 3G never mind four or five!

@ThreeUKSupport Round this area it seems consistently poor. Although more central locations in London like Bank, Moorgate etc I get average speeds of 50-80Mbs but here is shockingly slow, especially painful when you're data connection keeps dropping.

@ThreeUK worst network, Internet is very slow

When your wifi is down for planned engineering and you realise how crap your 4G signal is. @ThreeUK

@ThreeUKSupport Be honest, Have you ever tried to deal with the Three business department! Only open Monday to Friday 9-5! I’ve had some serious issues this year including having my line suspended on a Friday night in Greece & not being able to speak to anyone til Monday !!!

@ThreeUKSupport That’s fair enough but we’ve had this issue for over 6 months, no refunds & no explanation. No other networks are having these issues

@ThreeUKSupport Network wide issue confirmed that whole network for U.K. down.

@ThreeUK shocking customer service, no network again 5 times in less than 6 months

@ThreeUK @atmoorehead Literally, i dont even get 3g in london in all areas. Please fix your 3g and 4g first

@ThreeUK Be nice if I could actually get 3 or 4g. Signal has been terrible for ages.

@ThreeUKSupport Pretty much everywhere I go, my postcode is N16 5PF but it’s particularly bad around the Manor House, Angel, Kings Cross and Covent Garden areas .. my phone says I have full 4G and nothing loads. I have an iPhone XR 64GB .. I also pay £46 a month so really I expect it to work

@DjKeithP @ThreeUK Do a lot of WiFi any way so I have cut down on toping up my phone win win for me!!!....

@StevenKelly82 @ThreeUK It’s just so shit

@ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom

@ThreeUKSupport I've already got an unresolved complaint regarding this which has boe been escalated to the Ombudsman.

@ThreeUK while waiting for 5g the 4g has gotten so slow in spots GPRS data would be faster...

@ThreeUK just to let you know ive managed to move away from your utterly useless service and by doing so got 5 other friends to move. Might not mean much to you but im happy with my result so far! @Three_Is_Broken

I'm sure @ThreeUK and @PayPalUK use save customer service handbook. Same old excuses.

@articeddie @JanetteMilligan @ThreeUKSupport @ThreeUK They are probably service update emails from @ThreeUK

@ThreeUK where do I send my WiFi bill to. . Not had any issue 3g/4g today so had to pay for BTwiFi. Thanks @Ofcom @BBCWatchdog @Three_Is_Broken

@ThreeUKSupport I restart my phone about 15 times a day and the signal just keeps dropping. It’s awful

@LatinDJg @Three_Is_Broken @ThreeUK @ddyson3 @ThreeUKSupport I was waiting since August 2019, ust get them to allow you to cancel your contract without charge and walk away!

@SimSmithy @ThreeUKSupport @ThreeUK @Three_Is_Broken Yep! I got them down to 6 months free line rental but even that couldn’t stop me from leaving the worst phone provider in the uk!

Hi @ThreeUK. Guys you need to improve your service, how is it possible to be at home (London Z2) "using the 4G" & I'm not even able to load Netflix on my phone. Honestly, I was considering upgrading, but with this service maybe I'll have to change provider. Thanks 🦾

It's mad how I have to call @ThreeUK every month to sort issues with my contract can't wait to change networks in march

@centralsimon @SinnersTravels As your @ThreeUK #4G is as slow as my companies intranet. I am in a prime location at Baker Street where it was fine up until the big #5G hard sell.

@ThreeUKSupport I’ve not been able to call out since Thursday. I can text and use data but no calls. Have DM you as no one able to help me out.

@Milliewhittamx @ThreeUKSupport Unfortunately, I haven't enable to cancel my contrast either, which is so ridiculous! @ThreeUKSupport @ThreeUK @ThreeIreland

@Milliewhittamx @ThreeUKSupport Unfortunately, I haven't unable to cancel my contrast either, which is so ridiculous! @ThreeUKSupport @ThreeUK @ThreeIreland

@Tha_Phoenix @ThreeUK 😂 maybe it’s time to switch to another provider, but as for slow internet speed, that seems to be universal ah the moment.

@Gerryboy90 @ThreeUK I've had a contract with Three for thirteen years (and unlimited data all that time). I have never had speed over 800kbps. Not once. That is despite Three's claims that they deliver between 20mbps-200mbps (the latter with their new '5G' bullshit). I've actually had it.

@Tha_Phoenix @ThreeUK The service providers are struggling. It’s the same thing here; everyone is complaining.

@ThreeUKSupport Oh HELP! I’ve had to spend so much time on hold on calls in recent days and I somehow appear to have spent £43 on calls outside my allowance. That’s nearly 3 times my monthly plan cost 😭😭

@Tonedog_ @ThreeUK Was with them for ages and the signal was shocking. When you get a good spot it’s really fast but too many spots where it’s rubbish. Moved to Vodafone and signal is much better

@Tonedog_ @ThreeUK Appalling service. Relegated to 3G as the 4G hardly works.

@ThreeUK hi, our friends are on lockdown in Italy, they are complaining of very poor service from you and being charged extortionate amounts for data, they are unable to contact their love ones, access Emails or do any banking, they are feeling desperate, please put this right.