Is 3 (Three) having an outage in Eltham, Greater London, England?

@VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !

@Payforit_Sucks @ThreeUK @MartinSLewis @nuyoo_fitness Thank you so much I will definitely be looking into this. On Facebook Three replied to me advising that I cap my spending and that I must have signed up using a 2step verification. Its ridiculous advice and I never confirmed such thing! Thanks again

@ThreeUKSupport refusing to give a PAC code. Sort of confirming why I want to get rid. Shocking service over the past two years, after many years of zero problems.

Sad to hear of the end of People's Operator. But charity and business don't go well together. "Smart" move by @ThreeUK to encourage TPO customers to its Smarty service.

@ThreeUKSupport A personal visit might be more apt. This is unbelievable. I’d like to know how often your corporate teams harass people on hospitals beds when they’re just out of paralysis please. Also, your teams clearly throw letters away & cover their backs. I’m stunned at your service.

@ThreeUKSupport wow, I’m recovering from surgery and your customer service reps think it’s hilarious to torture me with petty calls even though I’ve sent letters saying I’m in hospital. Can you call me tomorrow please we seriously need to talk. @ThreeUK

@ThreeUK I can’t believe I let myself get sucked into another two year contract with you 😞your data and phone signal in London is constantly abysmal, for me at least

@ThreeUK or even 3G..... or any signal.....

@ThreeUKSupport Dropping down to 3G is the only way to remedy the problem. But it's annoying as I have to keep remembering to turn it on again. Two handsets same issue.

@ThreeUKSupport Nobody can offer me help with this. I was completely taken advantage of at your store, and I was sold a lie. A blatant lie.

@ThreeUKSupport I was lied to at your Brixton store, and told my contract could be cancelled with 30 days notice, no fee. I am told today that I have to pay £169. I have been on the phone for over an hour now, speaking with the highest escalation complaints team who have offered me zero solution

@ThreeUK I was blatantly lied to at your Brixton store in October, and now I’m being charged £169 to cancel a contract after being told there was no cancellation fee. Beyond annoyed by the service I received. I was completely conned. Completely and utterly conned.

@ThreeUKSupport An app that uses data doesn't help when I have no data because your sites don't seem to be configured correctly.

@ThreeUKSupport @RumSMiles I agree, the app offers are now dreadful, especially the horrible gambling ones which no-one wants. It's become a pointless app.

@ThreeUK I have 4G roaming switched on. As a @ThreeIreland customer in London why can I not receive or make any messages on social media. #WifiOnly

@LondonJacko @ThreeUK I had problems with the masts near work and every month they’d give me a date on when they’d be fixed, never happened, got fobbed off for almost a year. Paid to leave the contract early. Piss poor network.

@LondonJacko @ThreeUK Worst network ever mate!

Have to say hats off to @EE worked remotely today. Mostly remote sessions in weird places today. Tethered to the iPad Pro on the way home to watch films. No issue at all. @ThreeUK on the second line couldn’t even sync email for most of it.

@ThreeUK Well I have to say your service has started to deteriorate to such a degree that it’s time to start looking to another provider. Even in central London 4G speeds are glacial. Roll on contract renewal time.

Why is @ThreeUK network so terrible.

No @ThreeUK, I do not want to upgrade my contract for £4 more per month than you're offering to a new customer by using me as salesman. Then you insult me by thanking me for my loyalty Bye bye. #norewardforloyalty

@ThreeUKSupport Yeah, but one out of the three choices is something anyone can get without Wuntu. It's not a Wuntu deal and is objectively the worst choice.

@ThreeUKSupport The spelling error - first tried to resolve it online, but there's no path for that. Was told after phoning support that I can email an ID and it will be resolved. Did so, waited some days for a response. Then learned that they needed additional info (not mentioned), sent today.

@ThreeUKSupport Unfortunately, it looks like the name issue remains unresolved. There was info needed which the phone support didn't mention, so I got an email response today asking for that, and then another automated response saying 'wait 5 more business days'. It's a pretty poor experience.

@ThreeUK My experience with your service so far: Still unresolved issues with connectivity while traveling in Munich. Misspelled name, still not corrected after a phone call and email to support. We're under a month into the contract.

@ThreeUKSupport Yes. To no avail until a mate downloaded the log file from the dongle and pulled the number yesterday. Now cancelled. Doesn’t help with credit file issue.

@ThreeUKSupport If this was a credit card they'd say "sorry that happened sir, we've blocked that charge and won't pay the company" I've told you it's a scam, that I didn't sign up, and you're still going to pay them! And you expect me to contact them to get MY money back. Just cancel it!

@ThreeUKSupport No one wants to pay £4.50 for a link to a holiday website. It's a scam. You're enabling scammers, don't give them a platform. If this was on my credit card they'd deal with it, so if you want to act link a payment service then you should act like one.

@ThreeUKSupport Phoned support. Got help with a separate issue (name misspelled when I registered via phone), then transferred. Details I gave the first support person weren't sent to next, & they weren't able to resolve. Did credit me for time without data. 🤞for my next trip I guess. 😕

@ThreeUKSupport That's incorrect. :) It seems like you didn't read the prior thread. I appreciate the support, but I've paid for services (and followed the instructions) - and they didn't work. Please let me know if the best path for resolution is to cancel my contract and find another provider.

@ThreeUKSupport Why would I let you know the outcomes once I get the money why don’t you do something about it instead of tweeting like you give a shit

@ThreeUKSupport I was told last week they will refund me and I will have money in 3 working days. I called today and they said they will raise a investigation to call back in 48 hours and then I will find out when my refund will be processed! I also have 2 contracts still with you guys! #poor

Stay away from @ThreeUK worst network and customer service! Cancelled my contract with no termination fee but they still charged me and now taking weeks just to refund because it’s going through investigation! #stayaway worth the extra money to use @EE

@ThreeUKSupport @jtahoyle When automating your support goes wrong.

@DerrenLitten @ThreeUK @ThreeUKSupport They are beyond awful! Me, along with a few friends, jumped to EE and they are amazing! And you can use your allowances abroad too

Beginning @ThreeUK why is my 4G always so rubbish! Doesn't matter where I go, either at home or the middle of London and my date and signal are still awful! Fed up now 😡😡😡

@ThreeUKSupport Long running dongle contract. Don’t know postcode on which it’s registered, flat out refusal from call centre to process without postcode, therefore unable to cancel contract. Only option to cancel DD. Debt collection letters sent. <— this is not nice

How do you get your puk code without waiting 30 minutes on hold then when customer service realise they can’t persuade you to stay put the phone down on you #shocking service @ThreeUKSupport @ThreeUK

@ThreeUK had a text saying my service would be shut off if i don’t pay my bill but I’ve been trying for days and it doesn’t work!! I can’t make the payment online, it always crashes!

@ThreeUK You upgraded my account from £9 from £69 WITHOUT me requesting or agreeing with it. Apparently over the phone, however customer service won’t provide proof. This is a SCAM. we changed from O2 last year for the very same reason. Changing again.

@Swim1965 @EE @O2 @ThreeUK Yeah the BT involvement with EE is a bit weird and twisted. They tried buying a couple of years back, but was refused. EE for me has always had the speed I want, no other network touches them speed wise, not ones I have used anyway.

It works fine until @ThreeUK has an outage or a network issue, then it just looks smug and embarrassing.

Had to lend a restaurant some of my @ThreeUK personal hotspot so I could pay my bill. They were on @O2 and suffering from the massive international outage. Thanks @ThreeUK !

@chrishorn1978 @ThreeUK Their call centres are awful though

@ThreeUKSupport iPad Pro was delivered to neighbour by DPD not at my request, when I tried to return they still tried to hold me to 14 day return even though I was only one day over, no response from Complaints, customer service rude and unhelpful

@ThreeUK how can I raise a complaint - iPad delivered to neighbour but I am still being held to 14 day return. Customer service rude and unhelpful, Complaints team unavailable

Well done @ThreeUK for showing total contempt for customers by charging considerably more for upgrades than same deal as 'customer exclusive' new contract. If you want brand ambassadors give something in return. Looks like @ThreeUK have lost another 3 customers.

@ThreeUKSupport seem to be having network trouble in Ángel station area. Extremely slow speeds despite good signal strength

@ThreeUKSupport still getting really poor speeds in Cambridge station and Shelford station. 😔

@ThreeUK been on phone 1 hour. I reduced my mobile tarrif and you’re still taking my money. Indian call centre can’t help.

@ThreeUKSupport 48-72 hours i can bet any money no one would get back. We went to store yesterday and upgraded so i do not understand why we were told different by the rude incompetent call centre staff

@EuroGuido @TheSDPUK @ThreeUK I'm with Three and I never received this text, unfortunately I think this is a hoax.

@ThreeUK Tinder is terrible.

@ThreeUKSupport Every visitor on 3 who visit us with various models of phone can not get a signal.

@JamesFrith @ThreeUK Wow you're pathetic, as your an MP you're all full of shit and disrespectful towards the population of this country everyday, maybe you should be fined, grow up and go do some good for this country ya spineless shit head

@LozzaFox @EE A prime example of how loyal customers get ripped off. Orange did same to me, changed to @ThreeUK sim only, bought phone as a business expense. Use loads of data, contract recently reduced from £20 to £17 by them as they realised I never went over my allowance. Great service.

@harry_salmon @ThreeUK Totally agree with you. Having been a loyal customer with @ThreeUK @ThreeUKSupport for many years now. There service and value for money, has been unbeatable. Like yourself Harry, I'll remain loyal and won't consider roaming! 👍🏻

@ThreeUK I would ...stay with EE as even though their network can get rammed its still faster than your 4g speeds or abysmal in store customer service (yes I was a three customer)

@ThreeUKSupport why when I really need to make a call abroad in Singapore do you pop up a message telling me I need to top up when you know I have an unlimited calls add-on.. wtf..! #epicfailthreeuk

@idimmock @HRAVFC My phones on @ThreeUK and @VodafoneUK never get a signal Ian.