3 (Three) Outage in Brentwood, Essex, England

When is @ThreeUKSupport actually going to help customers 🧐🧐

Remind me to never go with @ThreeUKSupport again 😤😤

@ThreeUKSupport unable to access certain websites and Google store. But apps are working . Help

@DjSimonmatthews @Goose1167 @SMARTYMobileUK Can only be a good thing, @ThreeUK's customer service is Sh1te. I have first hand experience. Twice.

Couldn’t agree more! @ThreeUK seem to play tricks to bend the rules & get away with it all. Constant bad signal, lack of customer service & communication, lying about reductions! I’ll be leaving at the end of my contract @ThreeUKSupport

I think @joelycett should get onto the abysmal customer service from @ThreeUK only way to communicate with them is through they’re online chat, which either have no operators or cut you off. I’ve seen on Twitter Someone has asked for a compalint email address and @ThreeUKSupport

@ThreeUK I think this is absolutely disgusting customer service, not only have you not gone through with your resolution to my complaint, you’ve cut me off in dealing with it ..... oh the poor signal coverage is still a huge daily problem

@ThreeUK you’re taking the biscuit now with my signal. You said months ago it would be sorted. I’ve now been stuck in the one area with the worst service I’ve ever had! Really bad form.

Dear @ThreeUK I complained about the poor signal coverage and was given one month free and then a £5 a month reduction for the remaining months of my contract. However my bill came out today and there has been no such reduction. Please can someone rectify this.

@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

@ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset

@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!

@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!

Got my @ThreeUK @ThreeUKSupport mobile broadband today and OMG how shit! It’s giving me speeds of 2mbs LOL! As if! 5 bars on the router and this speed. AVOID this company like the plague people, awful. God knows how they’re going to deliver 5G!

@ThreeUKSupport Bit why sell 5g phone in and are a not wont work!!!! Poor customer service.

@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

@DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

@DanJay946 @EE @ThreeUK I left them for that same reason mate. **** em off, Three are lying shit bags.

@ThreeUK I’ve had enough of y’all damn network😠 always an issue

@ThreeUK network coverage at stanmore area specifically (HA7 4LP) is just so bad. And it's been like this for months. I've never enjoyed three network to be very honest

@lealolivas @ThreeUK @ThreeUKSupport Three have gone downhill (imo). They recently closed a number of call centres (in India) and it seems staff working from home are struggling. I've transferred to ViginMobile whose call centres seems to be in the Philippines, and find the service much better.

I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.

@ThreeUKSupport hi hope u can help. Why won’t iphone8 set up for Wi-fi calls. All actions completed ok, as your guides, but still charges me...Wi-fi calls not shown top left, plse advise action to resolve. iOS 13.5 payg BT router. Thanks

The signal on @O2 is terrible even in my friend house where it had full 5g signal only got about 10Mbos. @ThreeUK gave bout 30Mbos/ 3g. What's goin O2. Was I wrong 2 switch... I thinkmy home & area isn't the only place. Ur signal is terrible with the fact u have 900mhz spectrum

@ThreeUKSupport I held on chat for half hour today and was told someone was coming shortly and waited and waited nothing ... poor performance I think 🤔

@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.

@ThreeUKSupport @ThreeUK Have you guys got a blanketed service problem or is it just in places. I’ve been reading from your replies to people in relation to terrible signal and service. Complacency from @ThreeUK @ThreeUKSupport

@stevebrookstein @ThreeUKSupport I wasted an hour of my life trying to cancel via phone with them last year. Got there in the end after their dubious attempts to make me give up on the cancellation.